public/app/main/apps/chat/i18n/en.json

   1 {
   2     "CHAT": {
   3         "HIDEWHENOFFLINE": "Hide",
   4         "NOTIFICATION": "Notification",
   5         "NOTIFICATIONSOUND": "Sound",
   6         "NOTIFICATIONSHAKE": "Shake",
   7         "NOTIFICATIONTEMPLATE": "Template",
   8         "SYSTEM": "System",
   9         "EDIT_SYSTEM": "Edit System",
  10         "COMMAND": "Command",
  11         "TEXTCOLOR": "Text Color",
  12         "FONTSIZE": "Font Size",
  13         "WEBSCRIPT": "Web Script",
  14         "CANNEDANSWERS": "Canned Anwsers",
  15         "CHATCANNEDANSWERS": "Canned Anwsers",
  16         "NO_CHATCANNEDANSWER_AVAILABLE": "No Canned Answers Available",
  17         "NEW_CHATCANNEDANSWER": "New Canned Answer",
  18         "ADD_CHATCANNEDANSWER": "Add Canned Answer",
  19         "EDIT_CHATCANNEDANSWER": "Edit",
  20         "DELETE_CHATCANNEDANSWER": "Delete",
  21         "OFFLINEMESSAGESUBJECT": "Message subject",
  22         "OFFLINEMESSAGEBODY": "Message body",
  23         "FORMSUBMITSUCCESSMESSAGE": "Form submit success message",
  24         "FORMSUBMITFAILUREMESSAGE": "Form submit failure message",
  25         "PLACEHOLDERMESSAGE": "Message placeholder",
  26         "NOTETITLE": "Note's title",
  27         "CLOSINGQUESTION": "Closing question",
  28         "TAGS": "Tags",
  29         "SHOWAGENTAVATAR": "Show personal agent avatar",
  30         "AGENTAVATAR": "Agent Avatar",
  31         "SPYINTERACTION": "Spy",
  32         "NO_AGENT_ONLINE": "No Agent Online",
  33         "GOTOREALTIME_CHATQUEUE": "Go To Realtime Chat Queue",
  34         "PARTIALPAUSE": "Partial Pause",
  35         "BUSY": "Busy",
  36         "TIMER": "Timer",
  37         "IDLE": "Idle",
  38         "CAPACITY": "Capacity",
  39         "AGENTSADD_QUEUE": "Add Agent to Chat Queue",
  40         "QUEUES": "Queues",
  41         "LOGGED_IN": "Logged in",
  42         "PAUSED": "Paused",
  43         "READY": "Ready",
  44         "WAITING": "Waiting",
  45         "WRITING": "Writing",
  46         "CHAT": "Chat",
  47         "MAIL": "Email",
  48         "SMS": "SMS",
  49         "OPENCHANNEL": "Openchannel",
  50         "FAX": "Fax",
  51         "PAUSE": "Pause",
  52         "REALTIME": "Realtime",
  53         "AGENTS": "Agents",
  54         "FULLNAME": "Full Name",
  55         "INTERNAL": "Internal",
  56         "PHONE_STATE": "Phone State",
  57         "PHONE_STATUS": "Phone Status",
  58         "LOGOUT": "Logout",
  59         "UNPAUSE": "End Pause",
  60         "AGENTADD_QUEUE": "Add Agent to Chat Queue",
  61         "TEXT": "Text",
  62         "TIMES": "Number of times per interaction",
  63         "EDIT_AUTOREPLY": "Edit Auto Reply",
  64         "AUTOREPLY": "Auto Reply",
  65         "NEW_CHATDISPOSITION": "New Chat Disposition",
  66         "ENABLECUSTOMERATTACHMENT": "Enable Customer Attachments",
  67         "OFFLINE_CHAT_BUTTON": "'Offline Chat' Button",
  68         "OFFLINESTATUS": "Offline Status",
  69         "NAME": "Name",
  70         "CHATQUEUES": "Chat Queues",
  71         "SEARCH_FOR_ANYONE": "Search for anyone",
  72         "STRATEGY": "Strategy",
  73         "AGENT_TIMEOUT": "Agent Timeout",
  74         "DESCRIPTION": "Description",
  75         "KEY": "Key",
  76         "ALIAS": "Alias",
  77         "VARIABLE": "Variable",
  78         "INTERVAL": "Interval",
  79         "EDIT_CLOSE": "Edit Close",
  80         "TIMEZONE": "Timezone",
  81         "MESSAGE": "Message",
  82         "ADVANCED": "Advanced",
  83         "FORWARDTRANSCRIPT": "Forward Transcript",
  84         "FORWARDTRANSCRIPTMESSAGE": "Forward Transcript Message",
  85         "SKIPMESSAGEBUTTON": "Skip Message Button",
  86         "EDIT_MESSAGE": "Edit Message",
  87         "CONDITION_AGREEMENT": "Condition Agreement",
  88         "NONE": "None",
  89         "PRIORITY": "Priority",
  90         "ONLINESTATUS": "Online Status",
  91         "UNMANAGEDSTATUS": "Unmanaged Status",
  92         "AUTOCLOSE": "Enable Autoclose",
  93         "ENABLEUNMANAGEDNOTE": "Enable Unmanaged Message",
  94         "UNMANAGEDMESSAGE": "Message",
  95         "SKIPUNMANAGED": "Skip Message",
  96         "SENDUNMANAGED": "Send Message",
  97         "WEBSITESCRIPT": "Website Script",
  98         "DELETE_OFFLINEMESSAGE": "Delete",
  99         "OFFLINEMESSAGES": "Offline Messages",
 100         "FORWARD_OFFLINE": "Forward Offline",
 101         "SHOW_OFFLINEMESSAGE": "Show",
 102         "FORWARD_OFFLINE_ADDRESS": "Forward Offline Address",
 103         "CLOSINGFORM": "Closing Form",
 104         "ENABLERATING": "Enable Rating",
 105         "ENABLECUSTOMERWRITING": "Allow customer writing before agent accepting",
 106         "ENABLEFEEDBACK": "Enable Feedback",
 107         "RATINGTYPE": "Rating Type",
 108         "CLOSINGMESSAGE": "Closing Message",
 109         "CLOSINGMESSAGEBUTTON": "Closing Message Button",
 110         "RATINGSTARSNUMBER": "Rating Stars Number",
 111         "EDIT_GOTOIF": "Edit GotoIf",
 112         "CONDITION": "Condition",
 113         "TRUEPRIORITY": "True Priority",
 114         "FALSEPRIORITY": "False Priority",
 115         "VALUE": "Value",
 116         "WEBSITEALIAS": "Website Alias",
 117         "ERRORS": {
 118             "COMMAND_REQUIRED": "Mandatory Field",
 119             "FONTSIZE_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
 120             "FONTSIZE_REQUIRED": "Mandatory Field",
 121             "TEXT_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
 122             "VALUE_REQUIRED": "Mandatory Field",
 123             "OFFLINEMESSAGESUBJECT_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
 124             "OFFLINEMESSAGEBODY_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
 125             "PLACEHOLDERMESSAGE_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
 126             "NOTETITLE_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
 127             "FORMSUBMITSUCCESSMESSAGE_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
 128             "FORMSUBMITFAILUREMESSAGE_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
 129             "CLOSINGQUESTION_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
 130             "HEADER_OFFLINE_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
 131             "OFFLINE_CHAT_BUTTON_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
 132             "TEXT_REQUIRED": "Mandatory Field",
 133             "SENDUNMANAGED_REQUIRED": "Mandatory Field",
 134             "SENDUNMANAGED_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
 135             "SKIPUNMANAGED_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
 136             "UNMANAGEDMESSAGE_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
 137             "WEBSITEALIAS_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
 138             "AGENT_REQUIRED": "Mandatory Field",
 139             "QUEUE_REQUIRED": "Mandatory Field",
 140             "CONDITION_REQUIRED": "Mandatory Field",
 141             "PRIORITY_REQUIRED": "Mandatory Field",
 142             "TRUEPRIORITY_REQUIRED": "Mandatory Field",
 143             "FALSEPRIORITY_REQUIRED": "Mandatory Field",
 144             "NAME_REQUIRED": "Mandatory Field",
 145             "LIST_REQUIRED": "Mandatory Field",
 146             "AGENT_TIMEOUT_REQUIRED": "Mandatory Field",
 147             "MOTIONADDRESS_REQUIRED": "Mandatory Field",
 148             "DISPOSITION_REQUIRED": "Mandatory Field",
 149             "MOTIONADDRESS_MUST_VALID_URL": "Wrong format",
 150             "EMAIL_MUST_BE_VALID": "Wrong format",
 151             "ADDRESS_REQUIRED": "Mandatory Field",
 152             "ADDRESS_MUST_VALID_URL": "Wrong format",
 153             "ENQUIRY_FORWARDING_ADDRESS_REQUIRED": "Mandatory Field",
 154             "ACCEPTURL_MUST_VALID_URL": "Wrong format",
 155             "TIMEOUT_REQUIRED": "Mandatory Field",
 156             "REJECTURL_MUST_VALID_URL": "Wrong format",
 157             "CLOSEURL_MUST_VALID_URL": "Wrong format",
 158             "PRIORITY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": " The value must be greater than or equal to",
 159             "TRUEPRIORITY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": " The value must be greater than or equal to",
 160             "FALSEPRIORITY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": " The value must be greater than or equal to",
 161             "TIMEOUT_MUST_BE_GREATER_THAN_OR_EQUAL_TO": " The value must be greater than or equal to",
 162             "POLLING_INTERVAL_MUST_BE_GREATER_THAN_OR_EQUAL_TO": " The value must be greater than or equal to",
 163             "WAITINGMESSAGE_REQUIRED": "Mandatory Field",
 164             "WAITINGTITLE_REQUIRED": "Mandatory Field",
 165             "KEY_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
 166             "KEY_REQUIRED": "Mandatory Field",
 167             "WAITINGMESSAGE_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
 168             "WAITINGTITLE_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
 169             "RATINGSTARSNUMBER_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to"
 170         },
 171         "CM_FIELD": "Contact Manager Field",
 172         "CHATPROACTIVEACTIONS": "Proactive Actions",
 173         "NEW_CHATPROACTIVEACTION": "New Proactive Action",
 174         "EDIT_CHATPROACTIVEACTION": "Edit Proactive Action",
 175         "DELETE_CHATPROACTIVEACTION": "Delete Proactive Action",
 176         "ADD_CHATPROACTIVEACTION": "Add Proactive Action",
 177         "NO_CHATPROACTIVEACTION_AVAILABLE": "No Proactive Actions Available",
 178         "NO_OFFLINEMESSAGE_AVAILABLE": "No Offline Messages Available",
 179         "MOUSEOVER": "Mouse Over",
 180         "TIMEOUT": "Timeout",
 181         "TYPE": "Type",
 182         "SELECTOR": "Selector",
 183         "AGENT": "Agent",
 184         "GOTO": "Goto",
 185         "GOTOIF": "GotoIf",
 186         "NOOP": "Noop",
 187         "QUEUE": "Queue",
 188         "BUILDER": "Builder",
 189         "PREVIEW": "Preview",
 190         "EDIT_AGENT": "Edit Agent",
 191         "EDIT_QUEUE": "Edit Queue",
 192         "EDIT_GOTO": "Edit Goto",
 193         "EDIT_GOTOIf": "Edit GotoIf",
 194         "EDIT_NOOP": "Edit Noop",
 195         "ADD_CHATQUEUE": "Add Chat Queue",
 196         "EDIT_CHATQUEUE": "Edit Chat Queue",
 197         "DELETE_CHATQUEUE": "Delete Chat Queue",
 198         "SETTINGS": "Settings",
 199         "SAVE": "Save",
 200         "SCRIPT": "Script",
 201         "TOKEN": "Token",
 202         "CREATED_AT": "Created At",
 203         "CHATWEBSITES": "Chat Websites",
 204         "MOTIONADDRESS": "Website Domain",
 205         "MOTIONPROXY": "Proxy Or Motion Domain",
 206         "ADD_CHATWEBSITE": "Add Chat Website",
 207         "EDIT_CHATWEBSITE": "Edit Chat Website",
 208         "DELETE_CHATWEBSITE": "Delete Chat Website",
 209         "LIST": "List",
 210         "SNIPPET": "Snippet",
 211         "FORMS": "Forms",
 212         "UP": "Up",
 213         "DOWN": "Down",
 214         "COLLAPSE": "Collapse",
 215         "PROACTIVEACTIONS": "Proactive Actions",
 216         "DISPOSITIONS": "Dispositions",
 217         "WEBHOOKS": "WebHooks",
 218         "ACTIONS": "Actions",
 219         "FIDELITY": "Fidelity",
 220         "APPEARANCE": "Appearance",
 221         "MAINCOLOR": "Main Color",
 222         "FOCUSCOLOR": "Focus Color",
 223         "BUTTONCOLOR": "Button Color",
 224         "HEADERSHAPE": "Header Shape",
 225         "ANIMATION": "Animation",
 226         "DEFAULT": "Default",
 227         "WHITELABEL": "White Label",
 228         "LOGO": "Logo",
 229         "DOWNLOADTRANSCRIPT": "Download Transcript",
 230         "ENQUIRY_ENABLE": "Enquiry Enable",
 231         "ENQUIRY_FORWARDING": "Enquiry Forwarding",
 232         "ENQUIRY_FORWARDING_ADDRESS": "Enquiry Forwarding Address",
 233         "LABELS": "Labels",
 234         "HEADER_ONLINE": "Online Header",
 235         "ONLINE_MESSAGE": "Online Message",
 236         "NAME_TITLE": "Name Input Label",
 237         "USERNAME_PLACEHOLDER": "Username Input Placeholder",
 238         "EMAIL_TITLE": "Email Input Label",
 239         "EMAIL_PLACEHOLDER": "Email Input Placeholder",
 240         "START_CHAT_BUTTON": "'Start Chat' Button",
 241         "AGENTS_BUSY": "Busy Agents Message",
 242         "HEADER_OFFLINE": "Offline Header",
 243         "OFFLINE_MESSAGE": "Offline Message",
 244         "MESSAGE_TITLE": "Message Label",
 245         "ENQUIRY_MESSAGE_PLACEHOLDER": "Enquiry Message Input Placeholder",
 246         "ENQUIRY_BUTTON": "Enquiry Button Text",
 247         "RATING_MESSAGE": "Rating Message",
 248         "RATING_SEND": "Rating Send Button Text",
 249         "RATING_SKIP": "Rating Skip Button Text",
 250         "ONLINE": "Online",
 251         "OFFLINE": "Offline",
 252         "PROACTIVE": "Proactive",
 253         "ACCEPT": "Accept",
 254         "ACCEPTMETHOD": "Accept Method",
 255         "ACCEPTURL": "Accept URL",
 256         "REJECT": "Reject",
 257         "REJECTMETHOD": "Reject Method",
 258         "REJECTURL": "Reject URL",
 259         "CLOSE": "Close",
 260         "CLOSEMETHOD": "Close Method",
 261         "CLOSEURL": "Close URL",
 262         "EMBEDDING": "Embedding",
 263         "GENERAL": "General",
 264         "SELECTED": "Selected",
 265         "SELECT_ALL": "Select All",
 266         "SELECT_NONE": "Select None",
 267         "BACK": "Back",
 268         "HELP": {
 269             "HIDEWHENOFFLINE": "Hides snippet when offline",
 270             "KEY": "Website short name (5 char) shown on the Agent Tab",
 271             "TOKEN": "Automatically generated token used in the Script",
 272             "INTEVAL": "To be selected from the list of the available intervals",
 273             "TIMEZONE": "Select one from the list (default=local timezone)",
 274             "ENABLERATING": "Enable it if you want the web visitor can rate the interaction at the end",
 275             "ENABLEFEEDBACK": "Enable it if you want the web visitor can send a feedback (up to 150 char) at the end",
 276             "FORWARDTRANSCRIPT": "Enable it if you want the web visitor is asked to receive a chat transcript via email",
 277             "AUTOCLOSE": "Enable it if you want chat sessions to be closed as Unmanaged if no agent is available. Learn more about it at: https://wiki.xcallymotion.com/display/XMV/Chat+Websites#ChatWebsites-Snippet",
 278             "ENABLEUNMANAGEDNOTE": "Enable it if you want the visitor is shown a message when all the agents are busy and the chat gets unmanaged",
 279             "WEBSITEALIAS": "A prefix used to compose the agent name (prefix+Agent Id) shown to the web visitor during the chat session",
 280             "ENABLECUSTOMERWRITING": " Enable it if you want the chat starts without waiting for an available agent (pay attention: if you enable it, your chats will never get unmanaged). Learn more at: https://wiki.xcallymotion.com/display/XMV/Chat+Websites#ChatWebsites-Snippet",
 281             "MAPKEY": "The following Motion Contact Manager field:",
 282             "FROMKEY": "Will be mapped in your Motion Chat Snippet as:",
 283             "COPYSCRIPTTOCLIPBOARD": "Copy and paste the script text into your website",
 284             "FORWARD_OFFLINE": "You can add multiple addresses separated by commas (e.g. john.doe@xcally.com, jane.miller@xcally.com)",
 285             "MOTIONADDRESS": "The field must have the following format: <protocol>://<ipaddress>[:<port>]. Example: https://X.Y.Z.W",
 286             "MOTIONPROXY": "The field must have the following format: <protocol>://<ipaddress>[:<port>]. Example: https://X.Y.Z.W",
 287             "NAME": "Only numbers, letters and specific characters (._) are supported",
 288             "LIST": "Contact Manager list used to associate Contacts",
 289             "INTERVAL": "Select one from the list"
 290         },
 291         "ADDRESS": "Address",
 292         "ONLINESTATE": "Online Status",
 293         "OFFLINESTATE": "Offline Status",
 294         "RATINGSTATE": "Rating State",
 295         "ENQUIRY": "Enquiry",
 296         "OFFLINETEMPLATE": "Offline Template",
 297         "CHATDISPOSITIONS": "Chat Dispositions",
 298         "NO_CHATDISPOSITION_AVAILABLE": "No Chat Dispositions available",
 299         "ADD_CHATDISPOSITION": "Add Chat Disposition",
 300         "DELETE": "Delete",
 301         "EDIT_CHATDISPOSITION": "Edit Chat Disposition",
 302         "DELETE_CHATDISPOSITION": "Delete Chat Disposition",
 303         "ID": "Id",
 304         "NEW_CHATQUEUE": "New Chat Queue",
 305         "NEW_CHATWEBSITE": "New Chat Website",
 306         "ROUNDED": "Rounded",
 307         "SQUARED": "Squared",
 308         "NO_AVAILABLE_INFO": "No available info",
 309         "ALL_TEAMS": "All Teams",
 310         "SELECTED_TEAMS": "Selected Teams",
 311         "PAGE": "Page",
 312         "ROWSPERPAGE": "Rows per page",
 313         "OF": "of",
 314         "CONTACT": "Contact",
 315         "STARTEDAT": "Started At",
 316         "STATUS": "Status",
 317         "CLOSED": "Closed",
 318         "OPENED": "Open",
 319         "OPEN": "Open",
 320         "ACCOUNT": "Account",
 321         "INTERACTION": "Interaction",
 322         "INTERACTIONS": "Interactions",
 323         "WEBSITE": "Website",
 324         "ALL": "All",
 325         "SELECT_STATUS": "Select a status",
 326         "FILTER": "Filter",
 327         "FILTERS": "Filters",
 328         "TEAMADD_CHATQUEUE": "Add Team to Chat Queue",
 329         "AGENTADD_CHATQUEUE": "Add Agent to Chat Queue",
 330         "ALL_AGENTS": "All Agents",
 331         "SELECTED_AGENTS": "Selected Agents",
 332         "CLOSEDAT": "Closed At",
 333         "DISPOSITION": "Disposition",
 334         "CREATEDAT": "Created At",
 335         "NOTES": "Notes",
 336         "NO_INTERACTION_AVAILABLE": "No interactions available",
 337         "SELECTED_WEBSITE": "Select a website",
 338         "GOTOP": "Gotop",
 339         "EDIT_GOTOP": "Edit Gotop",
 340         "SELECT_WEBSITE": "Select a website",
 341         "INFO": "Info",
 342         "OFFLINEMESSAGES_CHATWEBSITE": "Go to Offline Messages",
 343         "WAITINGTITLE": "Waiting Title",
 344         "WAITINGMESSAGE": "Waiting Message",
 345         "RATING": "Rating",
 346         "NO_RATINGVALUE": "No Rating",
 347         "DEFAULT_PAUSE": "Default pause",
 348         "UNKNOWN": "Unknown",
 349         "UNREGISTERED": "Unregistered",
 350         "UNAVAILABLE": "Unavailable",
 351         "NOT_INUSE": "Not in use",
 352         "REACHABLE": "Reachable",
 353         "IN_USE": "In use",
 354         "VOICE": "Voice",
 355         "INTERACTIONS_CHATWEBSITE": "Go to Interactions",
 356         "REFRESH_INTERACTIONS": "Refresh Interactions",
 357         "DELETE_INTERACTION": "Delete Interaction"
 358     }
 359 }