Built motion from commit 67e5df37.|2.0.66
[motion2.git] / public / app / main / apps / chat / i18n / en.json
1 {
2     "CHAT": {
3         "TAG": "Tag",
4         "EDIT_TAG": "Edit Tag",
5         "CUSTOMERALIAS": "Customer Alias",
6         "SNIPPETSWIPEOUT": "Snippet swipe out",
7         "CUSTOMERAVATAR": "Customer Avatar",
8         "SHOWCUSTOMERAVATAR": "Show customer avatar",
9         "DEFAULTTITLE": "Default Title",
10         "MESSAGESALIGNMENT": "Messages Alignment",
11         "ALTERNATE": "Alternate",
12         "CENTERED": "Centered",
13         "POSITION": "Position",
14         "VERTICALPOSITION": "Vertical position",
15         "ALIGNMENT": "Alignment",
16         "VERTICALALIGNMENT": "Vertical alignment",
17         "BOTTOM_RIGHT": "Bottom right",
18         "RIGHT": "Right",
19         "LEFT": "Left",
20         "WAITFORTHEASSIGNEDAGENT": "Wait for the assigned agent",
21         "AGENTIDENTIFIER": "Identifier",
22         "WEBSITEALIAS": "Website Alias",
23         "AGENTALIAS": "Agent Alias",
24         "AGENTFULLNAME": "Agent Fullname",
25         "INSERT_MESSAGE_HERE": "Insert your text message here",
26         "HIDEWHENOFFLINE": "Hide",
27         "NOTIFICATION": "Notification",
28         "NOTIFICATIONSOUND": "Sound",
29         "NOTIFICATIONSHAKE": "Shake",
30         "NOTIFICATIONTEMPLATE": "Template",
31         "SYSTEM": "System",
32         "EDIT_SYSTEM": "Edit System",
33         "COMMAND": "Command",
34         "TEXTCOLOR": "Text Color",
35         "FONTSIZE": "Font Size",
36         "WEBSCRIPT": "Web Script",
37         "CANNEDANSWERS": "Canned Anwsers",
38         "CHATCANNEDANSWERS": "Canned Anwsers",
39         "NO_CHATCANNEDANSWER_AVAILABLE": "No Canned Answers Available",
40         "NEW_CHATCANNEDANSWER": "New Canned Answer",
41         "ADD_CHATCANNEDANSWER": "Add Canned Answer",
42         "EDIT_CHATCANNEDANSWER": "Edit",
43         "DELETE_CHATCANNEDANSWER": "Delete",
44         "OFFLINEMESSAGESUBJECT": "Message subject",
45         "OFFLINEMESSAGEBODY": "Message body",
46         "FORMSUBMITSUCCESSMESSAGE": "Form submit success message",
47         "FORMSUBMITFAILUREMESSAGE": "Form submit failure message",
48         "PLACEHOLDERMESSAGE": "Message placeholder",
49         "NOTETITLE": "Note's title",
50         "CLOSINGQUESTION": "Closing question",
51         "TAGS": "Tags",
52         "SHOWAGENTAVATAR": "Show personal agent avatar",
53         "AGENTAVATAR": "Agent Avatar",
54         "SPYINTERACTION": "Spy",
55         "NO_AGENT_ONLINE": "No Agent Online",
56         "GOTOREALTIME_CHATQUEUE": "Go To Realtime Chat Queue",
57         "PARTIALPAUSE": "Partial Pause",
58         "BUSY": "Busy",
59         "TIMER": "Timer",
60         "IDLE": "Idle",
61         "CAPACITY": "Capacity",
62         "AGENTSADD_QUEUE": "Add Agent to Chat Queue",
63         "QUEUES": "Queues",
64         "LOGGED_IN": "Logged in",
65         "PAUSED": "Paused",
66         "READY": "Ready",
67         "WAITING": "Waiting",
68         "WRITING": "Writing",
69         "CHAT": "Chat",
70         "MAIL": "Email",
71         "SMS": "SMS",
72         "OPENCHANNEL": "Openchannel",
73         "FAX": "Fax",
74         "PAUSE": "Pause",
75         "REALTIME": "Realtime",
76         "AGENTS": "Agents",
77         "FULLNAME": "Full Name",
78         "INTERNAL": "Internal",
79         "PHONE_STATE": "Phone State",
80         "PHONE_STATUS": "Phone Status",
81         "LOGOUT": "Logout",
82         "UNPAUSE": "End Pause",
83         "AGENTADD_QUEUE": "Add Agent to Chat Queue",
84         "TEXT": "Text",
85         "TIMES": "Number of times per interaction",
86         "EDIT_AUTOREPLY": "Edit Auto Reply",
87         "AUTOREPLY": "Auto Reply",
88         "NEW_CHATDISPOSITION": "New Chat Disposition",
89         "ENABLECUSTOMERATTACHMENT": "Enable Customer Attachments",
90         "OFFLINE_CHAT_BUTTON": "'Offline Chat' Button",
91         "OFFLINESTATUS": "Offline Status",
92         "NAME": "Name",
93         "CHATQUEUES": "Chat Queues",
94         "SEARCH_FOR_ANYONE": "Search",
95         "STRATEGY": "Strategy",
96         "AGENT_TIMEOUT": "Agent Timeout",
97         "DESCRIPTION": "Description",
98         "KEY": "Key",
99         "ALIAS": "Alias",
100         "VARIABLE": "Variable",
101         "INTERVAL": "Interval",
102         "EDIT_CLOSE": "Edit Close",
103         "TIMEZONE": "Timezone",
104         "MESSAGE": "Message",
105         "ADVANCED": "Advanced",
106         "FORWARDTRANSCRIPT": "Forward Transcript",
107         "FORWARDTRANSCRIPTMESSAGE": "Forward Transcript Message",
108         "SKIPMESSAGEBUTTON": "Skip Message Button",
109         "EDIT_MESSAGE": "Edit Message",
110         "CONDITION_AGREEMENT": "Condition Agreement",
111         "NONE": "None",
112         "PRIORITY": "Priority",
113         "ONLINESTATUS": "Online Status",
114         "UNMANAGEDSTATUS": "Unmanaged Status",
115         "AUTOCLOSE": "Enable Autoclose",
116         "ENABLEUNMANAGEDNOTE": "Enable Unmanaged Message",
117         "UNMANAGEDMESSAGE": "Message",
118         "SKIPUNMANAGED": "Skip Message",
119         "SENDUNMANAGED": "Send Message",
120         "WEBSITESCRIPT": "Website Script",
121         "DELETE_OFFLINEMESSAGE": "Delete",
122         "OFFLINEMESSAGES": "Offline Messages",
123         "FORWARD_OFFLINE": "Forward Offline",
124         "SHOW_OFFLINEMESSAGE": "Show",
125         "FORWARD_OFFLINE_ADDRESS": "Forward Offline Address",
126         "CLOSINGFORM": "Closing Form",
127         "ENABLERATING": "Enable Rating",
128         "ENABLECUSTOMERWRITING": "Allow customer writing before agent accepting",
129         "ENABLEFEEDBACK": "Enable Feedback",
130         "RATINGTYPE": "Rating Type",
131         "CLOSINGMESSAGE": "Closing Message",
132         "CLOSINGMESSAGEBUTTON": "Closing Message Button",
133         "RATINGSTARSNUMBER": "Rating Stars Number",
134         "EDIT_GOTOIF": "Edit GotoIf",
135         "CONDITION": "Condition",
136         "TRUEPRIORITY": "True Priority",
137         "FALSEPRIORITY": "False Priority",
138         "VALUE": "Value",
139         "ERRORS": {
140             "TAG_REQUIRED": "Mandatory Field",
141             "VERTICALPOSITION_REQUIRED": "Mandatory Field",
142             "VERTICALPOSITION_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
143             "VERTICALPOSITION_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
144             "WAITFORTHEASSIGNEDAGENT_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
145             "WAITFORTHEASSIGNEDAGENT_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
146             "WAITFORTHEASSIGNEDAGENT_REQUIRED": "Mandatory Field",
147             "AGENT_TIMEOUT_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
148             "TIMEOUT_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
149             "AGENT_TIMEOUT_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
150             "NAME_MUST_VALID_PATTERN": "Wrong format",
151             "COMMAND_REQUIRED": "Mandatory Field",
152             "FONTSIZE_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
153             "FONTSIZE_REQUIRED": "Mandatory Field",
154             "TEXT_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
155             "VALUE_REQUIRED": "Mandatory Field",
156             "CUSTOMERALIAS_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
157             "OFFLINEMESSAGESUBJECT_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
158             "OFFLINEMESSAGEBODY_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
159             "PLACEHOLDERMESSAGE_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
160             "NOTETITLE_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
161             "FORMSUBMITSUCCESSMESSAGE_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
162             "FORMSUBMITFAILUREMESSAGE_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
163             "CLOSINGQUESTION_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
164             "HEADER_OFFLINE_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
165             "OFFLINE_CHAT_BUTTON_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
166             "TEXT_REQUIRED": "Mandatory Field",
167             "SENDUNMANAGED_REQUIRED": "Mandatory Field",
168             "SENDUNMANAGED_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
169             "SKIPUNMANAGED_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
170             "UNMANAGEDMESSAGE_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
171             "WEBSITEALIAS_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
172             "AGENT_REQUIRED": "Mandatory Field",
173             "QUEUE_REQUIRED": "Mandatory Field",
174             "CONDITION_REQUIRED": "Mandatory Field",
175             "PRIORITY_REQUIRED": "Mandatory Field",
176             "TRUEPRIORITY_REQUIRED": "Mandatory Field",
177             "FALSEPRIORITY_REQUIRED": "Mandatory Field",
178             "NAME_REQUIRED": "Mandatory Field",
179             "LIST_REQUIRED": "Mandatory Field",
180             "AGENT_TIMEOUT_REQUIRED": "Mandatory Field",
181             "MOTIONADDRESS_REQUIRED": "Mandatory Field",
182             "DISPOSITION_REQUIRED": "Mandatory Field",
183             "MOTIONADDRESS_MUST_VALID_URL": "Wrong format",
184             "EMAIL_MUST_BE_VALID": "Wrong format",
185             "ADDRESS_REQUIRED": "Mandatory Field",
186             "ADDRESS_MUST_VALID_URL": "Wrong format",
187             "ENQUIRY_FORWARDING_ADDRESS_REQUIRED": "Mandatory Field",
188             "ACCEPTURL_MUST_VALID_URL": "Wrong format",
189             "TIMEOUT_REQUIRED": "Mandatory Field",
190             "REJECTURL_MUST_VALID_URL": "Wrong format",
191             "CLOSEURL_MUST_VALID_URL": "Wrong format",
192             "PRIORITY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": " The value must be greater than or equal to",
193             "TRUEPRIORITY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": " The value must be greater than or equal to",
194             "FALSEPRIORITY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": " The value must be greater than or equal to",
195             "TIMEOUT_MUST_BE_GREATER_THAN_OR_EQUAL_TO": " The value must be greater than or equal to",
196             "POLLING_INTERVAL_MUST_BE_GREATER_THAN_OR_EQUAL_TO": " The value must be greater than or equal to",
197             "WAITINGMESSAGE_REQUIRED": "Mandatory Field",
198             "WAITINGTITLE_REQUIRED": "Mandatory Field",
199             "KEY_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
200             "KEY_REQUIRED": "Mandatory Field",
201             "WAITINGMESSAGE_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
202             "WAITINGTITLE_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
203             "RATINGSTARSNUMBER_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to"
204         },
205         "CM_FIELD": "Contact Manager Field",
206         "CHATPROACTIVEACTIONS": "Proactive Actions",
207         "NEW_CHATPROACTIVEACTION": "New Proactive Action",
208         "EDIT_CHATPROACTIVEACTION": "Edit Proactive Action",
209         "DELETE_CHATPROACTIVEACTION": "Delete Proactive Action",
210         "ADD_CHATPROACTIVEACTION": "Add Proactive Action",
211         "NO_CHATPROACTIVEACTION_AVAILABLE": "No Proactive Actions Available",
212         "NO_OFFLINEMESSAGE_AVAILABLE": "No Offline Messages Available",
213         "MOUSEOVER": "Mouse Over",
214         "TIMEOUT": "Timeout",
215         "TYPE": "Type",
216         "SELECTOR": "Selector",
217         "AGENT": "Agent",
218         "GOTO": "Goto",
219         "GOTOIF": "GotoIf",
220         "NOOP": "Noop",
221         "QUEUE": "Queue",
222         "BUILDER": "Builder",
223         "PREVIEW": "Preview",
224         "EDIT_AGENT": "Edit Agent",
225         "EDIT_QUEUE": "Edit Queue",
226         "EDIT_GOTO": "Edit Goto",
227         "EDIT_GOTOIf": "Edit GotoIf",
228         "EDIT_NOOP": "Edit Noop",
229         "ADD_CHATQUEUE": "Add Chat Queue",
230         "EDIT_CHATQUEUE": "Edit Chat Queue",
231         "DELETE_CHATQUEUE": "Delete Chat Queue",
232         "SETTINGS": "Settings",
233         "SAVE": "Save",
234         "SCRIPT": "Script",
235         "TOKEN": "Token",
236         "CREATED_AT": "Created At",
237         "CHATWEBSITES": "Chat Websites",
238         "MOTIONADDRESS": "Website Domain",
239         "MOTIONPROXY": "Proxy Or Motion Domain",
240         "ADD_CHATWEBSITE": "Add Chat Website",
241         "EDIT_CHATWEBSITE": "Edit Chat Website",
242         "DELETE_CHATWEBSITE": "Delete Chat Website",
243         "LIST": "List",
244         "SNIPPET": "Snippet",
245         "FORMS": "Forms",
246         "UP": "Up",
247         "DOWN": "Down",
248         "COLLAPSE": "Collapse",
249         "PROACTIVEACTIONS": "Proactive Actions",
250         "DISPOSITIONS": "Dispositions",
251         "WEBHOOKS": "WebHooks",
252         "ACTIONS": "Actions",
253         "FIDELITY": "Fidelity",
254         "APPEARANCE": "Appearance",
255         "MAINCOLOR": "Main Color",
256         "FOCUSCOLOR": "Focus Color",
257         "BUTTONCOLOR": "Button Color",
258         "HEADERSHAPE": "Header Shape",
259         "ANIMATION": "Animation",
260         "DEFAULT": "Default",
261         "WHITELABEL": "White Label",
262         "LOGO": "Logo",
263         "DOWNLOADTRANSCRIPT": "Download Transcript",
264         "ENQUIRY_ENABLE": "Enquiry Enable",
265         "ENQUIRY_FORWARDING": "Enquiry Forwarding",
266         "ENQUIRY_FORWARDING_ADDRESS": "Enquiry Forwarding Address",
267         "LABELS": "Labels",
268         "HEADER_ONLINE": "Online Header",
269         "ONLINE_MESSAGE": "Online Message",
270         "NAME_TITLE": "Name Input Label",
271         "USERNAME_PLACEHOLDER": "Username Input Placeholder",
272         "EMAIL_TITLE": "Email Input Label",
273         "EMAIL_PLACEHOLDER": "Email Input Placeholder",
274         "START_CHAT_BUTTON": "'Start Chat' Button",
275         "AGENTS_BUSY": "Busy Agents Message",
276         "HEADER_OFFLINE": "Offline Header",
277         "OFFLINE_MESSAGE": "Offline Message",
278         "MESSAGE_TITLE": "Message Label",
279         "ENQUIRY_MESSAGE_PLACEHOLDER": "Enquiry Message Input Placeholder",
280         "ENQUIRY_BUTTON": "Enquiry Button Text",
281         "RATING_MESSAGE": "Rating Message",
282         "RATING_SEND": "Rating Send Button Text",
283         "RATING_SKIP": "Rating Skip Button Text",
284         "ONLINE": "Online",
285         "OFFLINE": "Offline",
286         "PROACTIVE": "Proactive",
287         "ACCEPT": "Accept",
288         "ACCEPTMETHOD": "Accept Method",
289         "ACCEPTURL": "Accept URL",
290         "REJECT": "Reject",
291         "REJECTMETHOD": "Reject Method",
292         "REJECTURL": "Reject URL",
293         "CLOSE": "Close",
294         "CLOSEMETHOD": "Close Method",
295         "CLOSEURL": "Close URL",
296         "EMBEDDING": "Embedding",
297         "GENERAL": "General",
298         "SELECTED": "Selected",
299         "SELECT_ALL": "Select All",
300         "SELECT_NONE": "Select None",
301         "BACK": "Back",
302         "HELP": {
303             "VERTICALPOSITION": "Represents the distance in percentage from top",
304             "AGENTIDENTIFIER": "Represents the agent identifier within the chat session in the snippet",
305             "HIDEWHENOFFLINE": "Hides snippet when offline",
306             "KEY": "Website short name (5 char) shown on the Agent Tab",
307             "TOKEN": "Automatically generated token used in the Script",
308             "INTEVAL": "To be selected from the list of the available intervals",
309             "TIMEZONE": "Select one from the list (default=local timezone)",
310             "ENABLERATING": "Enable it if you want the web visitor can rate the interaction at the end",
311             "ENABLEFEEDBACK": "Enable it if you want the web visitor can send a feedback (up to 150 char) at the end",
312             "FORWARDTRANSCRIPT": "Enable it if you want the web visitor is asked to receive a chat transcript via email",
313             "AUTOCLOSE": "Enable it if you want chat sessions to be closed as Unmanaged if no agent is available. Learn more about it at: https://wiki.xcallymotion.com/display/XMV/Chat+Websites#ChatWebsites-Snippet",
314             "ENABLEUNMANAGEDNOTE": "Enable it if you want the visitor is shown a message when all the agents are busy and the chat gets unmanaged",
315             "WEBSITEALIAS": "A prefix used to compose the agent name (prefix+Agent Id) shown to the web visitor during the chat session",
316             "ENABLECUSTOMERWRITING": " Enable it if you want the chat starts without waiting for an available agent (pay attention: if you enable it, your chats will never get unmanaged). Learn more at: https://wiki.xcallymotion.com/display/XMV/Chat+Websites#ChatWebsites-Snippet",
317             "MAPKEY": "The following Motion Contact Manager field:",
318             "FROMKEY": "Will be mapped in your Motion Chat Snippet as:",
319             "COPYSCRIPTTOCLIPBOARD": "Copy and paste the script text into your website",
320             "FORWARD_OFFLINE": "You can add multiple addresses separated by commas (e.g. john.doe@xcally.com, jane.miller@xcally.com)",
321             "MOTIONADDRESS": "The field must have the following format: <protocol>://<ipaddress>[:<port>]. Example: https://X.Y.Z.W",
322             "MOTIONPROXY": "The field must have the following format: <protocol>://<ipaddress>[:<port>]. Example: https://X.Y.Z.W",
323             "NAME": "Only numbers, letters and specific characters (._) are supported",
324             "LIST": "Contact Manager list used to associate Contacts",
325             "INTERVAL": "Select one from the list"
326         },
327         "ADDRESS": "Address",
328         "ONLINESTATE": "Online Status",
329         "OFFLINESTATE": "Offline Status",
330         "RATINGSTATE": "Rating State",
331         "ENQUIRY": "Enquiry",
332         "OFFLINETEMPLATE": "Offline Template",
333         "CHATDISPOSITIONS": "Chat Dispositions",
334         "NO_CHATDISPOSITION_AVAILABLE": "No Chat Dispositions available",
335         "ADD_CHATDISPOSITION": "Add Chat Disposition",
336         "DELETE": "Delete",
337         "EDIT_CHATDISPOSITION": "Edit Chat Disposition",
338         "DELETE_CHATDISPOSITION": "Delete Chat Disposition",
339         "ID": "Id",
340         "NEW_CHATQUEUE": "New Chat Queue",
341         "NEW_CHATWEBSITE": "New Chat Website",
342         "ROUNDED": "Rounded",
343         "SQUARED": "Squared",
344         "NO_AVAILABLE_INFO": "No available info",
345         "ALL_TEAMS": "All Teams",
346         "SELECTED_TEAMS": "Selected Teams",
347         "PAGE": "Page",
348         "ROWSPERPAGE": "Rows per page",
349         "OF": "of",
350         "CONTACT": "Contact",
351         "STARTEDAT": "Started At",
352         "STATUS": "Status",
353         "CLOSED": "Closed",
354         "OPENED": "Open",
355         "OPEN": "Open",
356         "ACCOUNT": "Account",
357         "INTERACTION": "Interaction",
358         "INTERACTIONS": "Interactions",
359         "WEBSITE": "Website",
360         "ALL": "All",
361         "SELECT_STATUS": "Select a status",
362         "FILTER": "Filter",
363         "FILTERS": "Filters",
364         "TEAMADD_CHATQUEUE": "Add Team to Chat Queue",
365         "AGENTADD_CHATQUEUE": "Add Agent to Chat Queue",
366         "ALL_AGENTS": "All Agents",
367         "SELECTED_AGENTS": "Selected Agents",
368         "CLOSEDAT": "Closed At",
369         "DISPOSITION": "Disposition",
370         "CREATEDAT": "Created At",
371         "NOTES": "Notes",
372         "NO_INTERACTION_AVAILABLE": "No interactions available",
373         "SELECTED_WEBSITE": "Select a website",
374         "GOTOP": "Gotop",
375         "EDIT_GOTOP": "Edit Gotop",
376         "SELECT_WEBSITE": "Select a website",
377         "INFO": "Info",
378         "OFFLINEMESSAGES_CHATWEBSITE": "Go to Offline Messages",
379         "WAITINGTITLE": "Waiting Title",
380         "WAITINGMESSAGE": "Waiting Message",
381         "RATING": "Rating",
382         "NO_RATINGVALUE": "No Rating",
383         "DEFAULT_PAUSE": "Default pause",
384         "UNKNOWN": "Unknown",
385         "UNREGISTERED": "Unregistered",
386         "UNAVAILABLE": "Unavailable",
387         "NOT_INUSE": "Not in use",
388         "REACHABLE": "Reachable",
389         "IN_USE": "In use",
390         "VOICE": "Voice",
391         "INTERACTIONS_CHATWEBSITE": "Go to Interactions",
392         "REFRESH_INTERACTIONS": "Refresh Interactions",
393         "DELETE_INTERACTION": "Delete Interaction"
394     }
395 }