4 "EDIT_TAG": "Edit Tag",
5 "CUSTOMERALIAS": "Customer Alias",
6 "SNIPPETSWIPEOUT": "Snippet swipe out",
7 "CUSTOMERAVATAR": "Customer Avatar",
8 "SHOWCUSTOMERAVATAR": "Show customer avatar",
9 "DEFAULTTITLE": "Default Title",
10 "MESSAGESALIGNMENT": "Messages Alignment",
11 "ALTERNATE": "Alternate",
12 "CENTERED": "Centered",
13 "POSITION": "Position",
14 "VERTICALPOSITION": "Vertical position",
15 "ALIGNMENT": "Alignment",
16 "VERTICALALIGNMENT": "Vertical alignment",
17 "BOTTOM_RIGHT": "Bottom right",
20 "WAITFORTHEASSIGNEDAGENT": "Wait for the assigned agent",
21 "AGENTIDENTIFIER": "Identifier",
22 "WEBSITEALIAS": "Website Alias",
23 "AGENTALIAS": "Agent Alias",
24 "AGENTFULLNAME": "Agent Fullname",
25 "INSERT_MESSAGE_HERE": "Insert your text message here",
26 "HIDEWHENOFFLINE": "Hide",
27 "NOTIFICATION": "Notification",
28 "NOTIFICATIONSOUND": "Sound",
29 "NOTIFICATIONSHAKE": "Shake",
30 "NOTIFICATIONTEMPLATE": "Template",
32 "EDIT_SYSTEM": "Edit System",
34 "TEXTCOLOR": "Text Color",
35 "FONTSIZE": "Font Size",
36 "WEBSCRIPT": "Web Script",
37 "CANNEDANSWERS": "Canned Anwsers",
38 "CHATCANNEDANSWERS": "Canned Anwsers",
39 "NO_CHATCANNEDANSWER_AVAILABLE": "No Canned Answers Available",
40 "NEW_CHATCANNEDANSWER": "New Canned Answer",
41 "ADD_CHATCANNEDANSWER": "Add Canned Answer",
42 "EDIT_CHATCANNEDANSWER": "Edit",
43 "DELETE_CHATCANNEDANSWER": "Delete",
44 "OFFLINEMESSAGESUBJECT": "Message subject",
45 "OFFLINEMESSAGEBODY": "Message body",
46 "FORMSUBMITSUCCESSMESSAGE": "Form submit success message",
47 "FORMSUBMITFAILUREMESSAGE": "Form submit failure message",
48 "PLACEHOLDERMESSAGE": "Message placeholder",
49 "NOTETITLE": "Note's title",
50 "CLOSINGQUESTION": "Closing question",
52 "SHOWAGENTAVATAR": "Show personal agent avatar",
53 "AGENTAVATAR": "Agent Avatar",
54 "SPYINTERACTION": "Spy",
55 "NO_AGENT_ONLINE": "No Agent Online",
56 "GOTOREALTIME_CHATQUEUE": "Go To Realtime Chat Queue",
57 "PARTIALPAUSE": "Partial Pause",
61 "CAPACITY": "Capacity",
62 "AGENTSADD_QUEUE": "Add Agent to Chat Queue",
64 "LOGGED_IN": "Logged in",
72 "OPENCHANNEL": "Openchannel",
75 "REALTIME": "Realtime",
77 "FULLNAME": "Full Name",
78 "INTERNAL": "Internal",
79 "PHONE_STATE": "Phone State",
80 "PHONE_STATUS": "Phone Status",
82 "UNPAUSE": "End Pause",
83 "AGENTADD_QUEUE": "Add Agent to Chat Queue",
85 "TIMES": "Number of times per interaction",
86 "EDIT_AUTOREPLY": "Edit Auto Reply",
87 "AUTOREPLY": "Auto Reply",
88 "NEW_CHATDISPOSITION": "New Chat Disposition",
89 "ENABLECUSTOMERATTACHMENT": "Enable Customer Attachments",
90 "OFFLINE_CHAT_BUTTON": "'Offline Chat' Button",
91 "OFFLINESTATUS": "Offline Status",
93 "CHATQUEUES": "Chat Queues",
94 "SEARCH_FOR_ANYONE": "Search",
95 "STRATEGY": "Strategy",
96 "AGENT_TIMEOUT": "Agent Timeout",
97 "DESCRIPTION": "Description",
100 "VARIABLE": "Variable",
101 "INTERVAL": "Interval",
102 "EDIT_CLOSE": "Edit Close",
103 "TIMEZONE": "Timezone",
104 "MESSAGE": "Message",
105 "ADVANCED": "Advanced",
106 "FORWARDTRANSCRIPT": "Forward Transcript",
107 "FORWARDTRANSCRIPTMESSAGE": "Forward Transcript Message",
108 "SKIPMESSAGEBUTTON": "Skip Message Button",
109 "EDIT_MESSAGE": "Edit Message",
110 "CONDITION_AGREEMENT": "Condition Agreement",
112 "PRIORITY": "Priority",
113 "ONLINESTATUS": "Online Status",
114 "UNMANAGEDSTATUS": "Unmanaged Status",
115 "AUTOCLOSE": "Enable Autoclose",
116 "ENABLEUNMANAGEDNOTE": "Enable Unmanaged Message",
117 "UNMANAGEDMESSAGE": "Message",
118 "SKIPUNMANAGED": "Skip Message",
119 "SENDUNMANAGED": "Send Message",
120 "WEBSITESCRIPT": "Website Script",
121 "DELETE_OFFLINEMESSAGE": "Delete",
122 "OFFLINEMESSAGES": "Offline Messages",
123 "FORWARD_OFFLINE": "Forward Offline",
124 "SHOW_OFFLINEMESSAGE": "Show",
125 "FORWARD_OFFLINE_ADDRESS": "Forward Offline Address",
126 "CLOSINGFORM": "Closing Form",
127 "ENABLERATING": "Enable Rating",
128 "ENABLECUSTOMERWRITING": "Allow customer writing before agent accepting",
129 "ENABLEFEEDBACK": "Enable Feedback",
130 "RATINGTYPE": "Rating Type",
131 "CLOSINGMESSAGE": "Closing Message",
132 "CLOSINGMESSAGEBUTTON": "Closing Message Button",
133 "RATINGSTARSNUMBER": "Rating Stars Number",
134 "EDIT_GOTOIF": "Edit GotoIf",
135 "CONDITION": "Condition",
136 "TRUEPRIORITY": "True Priority",
137 "FALSEPRIORITY": "False Priority",
140 "TAG_REQUIRED": "Mandatory Field",
141 "VERTICALPOSITION_REQUIRED": "Mandatory Field",
142 "VERTICALPOSITION_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
143 "VERTICALPOSITION_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
144 "WAITFORTHEASSIGNEDAGENT_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
145 "WAITFORTHEASSIGNEDAGENT_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
146 "WAITFORTHEASSIGNEDAGENT_REQUIRED": "Mandatory Field",
147 "AGENT_TIMEOUT_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
148 "TIMEOUT_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
149 "AGENT_TIMEOUT_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
150 "NAME_MUST_VALID_PATTERN": "Wrong format",
151 "COMMAND_REQUIRED": "Mandatory Field",
152 "FONTSIZE_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
153 "FONTSIZE_REQUIRED": "Mandatory Field",
154 "TEXT_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
155 "VALUE_REQUIRED": "Mandatory Field",
156 "CUSTOMERALIAS_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
157 "OFFLINEMESSAGESUBJECT_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
158 "OFFLINEMESSAGEBODY_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
159 "PLACEHOLDERMESSAGE_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
160 "NOTETITLE_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
161 "FORMSUBMITSUCCESSMESSAGE_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
162 "FORMSUBMITFAILUREMESSAGE_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
163 "CLOSINGQUESTION_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
164 "HEADER_OFFLINE_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
165 "OFFLINE_CHAT_BUTTON_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
166 "TEXT_REQUIRED": "Mandatory Field",
167 "SENDUNMANAGED_REQUIRED": "Mandatory Field",
168 "SENDUNMANAGED_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
169 "SKIPUNMANAGED_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
170 "UNMANAGEDMESSAGE_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
171 "WEBSITEALIAS_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
172 "AGENT_REQUIRED": "Mandatory Field",
173 "QUEUE_REQUIRED": "Mandatory Field",
174 "CONDITION_REQUIRED": "Mandatory Field",
175 "PRIORITY_REQUIRED": "Mandatory Field",
176 "TRUEPRIORITY_REQUIRED": "Mandatory Field",
177 "FALSEPRIORITY_REQUIRED": "Mandatory Field",
178 "NAME_REQUIRED": "Mandatory Field",
179 "LIST_REQUIRED": "Mandatory Field",
180 "AGENT_TIMEOUT_REQUIRED": "Mandatory Field",
181 "MOTIONADDRESS_REQUIRED": "Mandatory Field",
182 "DISPOSITION_REQUIRED": "Mandatory Field",
183 "MOTIONADDRESS_MUST_VALID_URL": "Wrong format",
184 "EMAIL_MUST_BE_VALID": "Wrong format",
185 "ADDRESS_REQUIRED": "Mandatory Field",
186 "ADDRESS_MUST_VALID_URL": "Wrong format",
187 "ENQUIRY_FORWARDING_ADDRESS_REQUIRED": "Mandatory Field",
188 "ACCEPTURL_MUST_VALID_URL": "Wrong format",
189 "TIMEOUT_REQUIRED": "Mandatory Field",
190 "REJECTURL_MUST_VALID_URL": "Wrong format",
191 "CLOSEURL_MUST_VALID_URL": "Wrong format",
192 "PRIORITY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": " The value must be greater than or equal to",
193 "TRUEPRIORITY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": " The value must be greater than or equal to",
194 "FALSEPRIORITY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": " The value must be greater than or equal to",
195 "TIMEOUT_MUST_BE_GREATER_THAN_OR_EQUAL_TO": " The value must be greater than or equal to",
196 "POLLING_INTERVAL_MUST_BE_GREATER_THAN_OR_EQUAL_TO": " The value must be greater than or equal to",
197 "WAITINGMESSAGE_REQUIRED": "Mandatory Field",
198 "WAITINGTITLE_REQUIRED": "Mandatory Field",
199 "KEY_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
200 "KEY_REQUIRED": "Mandatory Field",
201 "WAITINGMESSAGE_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
202 "WAITINGTITLE_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
203 "RATINGSTARSNUMBER_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to"
205 "CM_FIELD": "Contact Manager Field",
206 "CHATPROACTIVEACTIONS": "Proactive Actions",
207 "NEW_CHATPROACTIVEACTION": "New Proactive Action",
208 "EDIT_CHATPROACTIVEACTION": "Edit Proactive Action",
209 "DELETE_CHATPROACTIVEACTION": "Delete Proactive Action",
210 "ADD_CHATPROACTIVEACTION": "Add Proactive Action",
211 "NO_CHATPROACTIVEACTION_AVAILABLE": "No Proactive Actions Available",
212 "NO_OFFLINEMESSAGE_AVAILABLE": "No Offline Messages Available",
213 "MOUSEOVER": "Mouse Over",
214 "TIMEOUT": "Timeout",
216 "SELECTOR": "Selector",
222 "BUILDER": "Builder",
223 "PREVIEW": "Preview",
224 "EDIT_AGENT": "Edit Agent",
225 "EDIT_QUEUE": "Edit Queue",
226 "EDIT_GOTO": "Edit Goto",
227 "EDIT_GOTOIf": "Edit GotoIf",
228 "EDIT_NOOP": "Edit Noop",
229 "ADD_CHATQUEUE": "Add Chat Queue",
230 "EDIT_CHATQUEUE": "Edit Chat Queue",
231 "DELETE_CHATQUEUE": "Delete Chat Queue",
232 "SETTINGS": "Settings",
236 "CREATED_AT": "Created At",
237 "CHATWEBSITES": "Chat Websites",
238 "MOTIONADDRESS": "Website Domain",
239 "MOTIONPROXY": "Proxy Or Motion Domain",
240 "ADD_CHATWEBSITE": "Add Chat Website",
241 "EDIT_CHATWEBSITE": "Edit Chat Website",
242 "DELETE_CHATWEBSITE": "Delete Chat Website",
244 "SNIPPET": "Snippet",
248 "COLLAPSE": "Collapse",
249 "PROACTIVEACTIONS": "Proactive Actions",
250 "DISPOSITIONS": "Dispositions",
251 "WEBHOOKS": "WebHooks",
252 "ACTIONS": "Actions",
253 "FIDELITY": "Fidelity",
254 "APPEARANCE": "Appearance",
255 "MAINCOLOR": "Main Color",
256 "FOCUSCOLOR": "Focus Color",
257 "BUTTONCOLOR": "Button Color",
258 "HEADERSHAPE": "Header Shape",
259 "ANIMATION": "Animation",
260 "DEFAULT": "Default",
261 "WHITELABEL": "White Label",
263 "DOWNLOADTRANSCRIPT": "Download Transcript",
264 "ENQUIRY_ENABLE": "Enquiry Enable",
265 "ENQUIRY_FORWARDING": "Enquiry Forwarding",
266 "ENQUIRY_FORWARDING_ADDRESS": "Enquiry Forwarding Address",
268 "HEADER_ONLINE": "Online Header",
269 "ONLINE_MESSAGE": "Online Message",
270 "NAME_TITLE": "Name Input Label",
271 "USERNAME_PLACEHOLDER": "Username Input Placeholder",
272 "EMAIL_TITLE": "Email Input Label",
273 "EMAIL_PLACEHOLDER": "Email Input Placeholder",
274 "START_CHAT_BUTTON": "'Start Chat' Button",
275 "AGENTS_BUSY": "Busy Agents Message",
276 "HEADER_OFFLINE": "Offline Header",
277 "OFFLINE_MESSAGE": "Offline Message",
278 "MESSAGE_TITLE": "Message Label",
279 "ENQUIRY_MESSAGE_PLACEHOLDER": "Enquiry Message Input Placeholder",
280 "ENQUIRY_BUTTON": "Enquiry Button Text",
281 "RATING_MESSAGE": "Rating Message",
282 "RATING_SEND": "Rating Send Button Text",
283 "RATING_SKIP": "Rating Skip Button Text",
285 "OFFLINE": "Offline",
286 "PROACTIVE": "Proactive",
288 "ACCEPTMETHOD": "Accept Method",
289 "ACCEPTURL": "Accept URL",
291 "REJECTMETHOD": "Reject Method",
292 "REJECTURL": "Reject URL",
294 "CLOSEMETHOD": "Close Method",
295 "CLOSEURL": "Close URL",
296 "EMBEDDING": "Embedding",
297 "GENERAL": "General",
298 "SELECTED": "Selected",
299 "SELECT_ALL": "Select All",
300 "SELECT_NONE": "Select None",
303 "VERTICALPOSITION": "Represents the distance in percentage from top",
304 "AGENTIDENTIFIER": "Represents the agent identifier within the chat session in the snippet",
305 "HIDEWHENOFFLINE": "Hides snippet when offline",
306 "KEY": "Website short name (5 char) shown on the Agent Tab",
307 "TOKEN": "Automatically generated token used in the Script",
308 "INTEVAL": "To be selected from the list of the available intervals",
309 "TIMEZONE": "Select one from the list (default=local timezone)",
310 "ENABLERATING": "Enable it if you want the web visitor can rate the interaction at the end",
311 "ENABLEFEEDBACK": "Enable it if you want the web visitor can send a feedback (up to 150 char) at the end",
312 "FORWARDTRANSCRIPT": "Enable it if you want the web visitor is asked to receive a chat transcript via email",
313 "AUTOCLOSE": "Enable it if you want chat sessions to be closed as Unmanaged if no agent is available. Learn more about it at: https://wiki.xcallymotion.com/display/XMV/Chat+Websites#ChatWebsites-Snippet",
314 "ENABLEUNMANAGEDNOTE": "Enable it if you want the visitor is shown a message when all the agents are busy and the chat gets unmanaged",
315 "WEBSITEALIAS": "A prefix used to compose the agent name (prefix+Agent Id) shown to the web visitor during the chat session",
316 "ENABLECUSTOMERWRITING": " Enable it if you want the chat starts without waiting for an available agent (pay attention: if you enable it, your chats will never get unmanaged). Learn more at: https://wiki.xcallymotion.com/display/XMV/Chat+Websites#ChatWebsites-Snippet",
317 "MAPKEY": "The following Motion Contact Manager field:",
318 "FROMKEY": "Will be mapped in your Motion Chat Snippet as:",
319 "COPYSCRIPTTOCLIPBOARD": "Copy and paste the script text into your website",
320 "FORWARD_OFFLINE": "You can add multiple addresses separated by commas (e.g. john.doe@xcally.com, jane.miller@xcally.com)",
321 "MOTIONADDRESS": "The field must have the following format: <protocol>://<ipaddress>[:<port>]. Example: https://X.Y.Z.W",
322 "MOTIONPROXY": "The field must have the following format: <protocol>://<ipaddress>[:<port>]. Example: https://X.Y.Z.W",
323 "NAME": "Only numbers, letters and specific characters (._) are supported",
324 "LIST": "Contact Manager list used to associate Contacts",
325 "INTERVAL": "Select one from the list"
327 "ADDRESS": "Address",
328 "ONLINESTATE": "Online Status",
329 "OFFLINESTATE": "Offline Status",
330 "RATINGSTATE": "Rating State",
331 "ENQUIRY": "Enquiry",
332 "OFFLINETEMPLATE": "Offline Template",
333 "CHATDISPOSITIONS": "Chat Dispositions",
334 "NO_CHATDISPOSITION_AVAILABLE": "No Chat Dispositions available",
335 "ADD_CHATDISPOSITION": "Add Chat Disposition",
337 "EDIT_CHATDISPOSITION": "Edit Chat Disposition",
338 "DELETE_CHATDISPOSITION": "Delete Chat Disposition",
340 "NEW_CHATQUEUE": "New Chat Queue",
341 "NEW_CHATWEBSITE": "New Chat Website",
342 "ROUNDED": "Rounded",
343 "SQUARED": "Squared",
344 "NO_AVAILABLE_INFO": "No available info",
345 "ALL_TEAMS": "All Teams",
346 "SELECTED_TEAMS": "Selected Teams",
348 "ROWSPERPAGE": "Rows per page",
350 "CONTACT": "Contact",
351 "STARTEDAT": "Started At",
356 "ACCOUNT": "Account",
357 "INTERACTION": "Interaction",
358 "INTERACTIONS": "Interactions",
359 "WEBSITE": "Website",
361 "SELECT_STATUS": "Select a status",
363 "FILTERS": "Filters",
364 "TEAMADD_CHATQUEUE": "Add Team to Chat Queue",
365 "AGENTADD_CHATQUEUE": "Add Agent to Chat Queue",
366 "ALL_AGENTS": "All Agents",
367 "SELECTED_AGENTS": "Selected Agents",
368 "CLOSEDAT": "Closed At",
369 "DISPOSITION": "Disposition",
370 "CREATEDAT": "Created At",
372 "NO_INTERACTION_AVAILABLE": "No interactions available",
373 "SELECTED_WEBSITE": "Select a website",
375 "EDIT_GOTOP": "Edit Gotop",
376 "SELECT_WEBSITE": "Select a website",
378 "OFFLINEMESSAGES_CHATWEBSITE": "Go to Offline Messages",
379 "WAITINGTITLE": "Waiting Title",
380 "WAITINGMESSAGE": "Waiting Message",
382 "NO_RATINGVALUE": "No Rating",
383 "DEFAULT_PAUSE": "Default pause",
384 "UNKNOWN": "Unknown",
385 "UNREGISTERED": "Unregistered",
386 "UNAVAILABLE": "Unavailable",
387 "NOT_INUSE": "Not in use",
388 "REACHABLE": "Reachable",
391 "INTERACTIONS_CHATWEBSITE": "Go to Interactions",
392 "REFRESH_INTERACTIONS": "Refresh Interactions",
393 "DELETE_INTERACTION": "Delete Interaction"