3 "FORMSUBMITSUCCESSMESSAGE": "Form submit success message",
4 "FORMSUBMITFAILUREMESSAGE": "Form submit failure message",
5 "PLACEHOLDERMESSAGE": "Message placeholder",
6 "NOTETITLE": "Note's title",
7 "CLOSINGQUESTION": "Closing question",
9 "SHOWAGENTAVATAR": "Show personal agent avatar",
10 "AGENTAVATAR": "Agent Avatar",
11 "SPYINTERACTION": "Spy",
12 "NO_AGENT_ONLINE": "No Agent Online",
13 "GOTOREALTIME_CHATQUEUE": "Go To Realtime Chat Queue",
14 "PARTIALPAUSE": "Partial Pause",
18 "CAPACITY": "Capacity",
19 "AGENTSADD_QUEUE": "Add Agent to Chat Queue",
21 "LOGGED_IN": "Logged in",
29 "OPENCHANNEL": "Openchannel",
32 "REALTIME": "Realtime",
34 "FULLNAME": "Full Name",
35 "INTERNAL": "Internal",
36 "PHONE_STATE": "Phone State",
37 "PHONE_STATUS": "Phone Status",
39 "UNPAUSE": "End Pause",
40 "AGENTADD_QUEUE": "Add Agent to Chat Queue",
42 "TIMES": "Number of times per interaction",
43 "EDIT_AUTOREPLY": "Edit Auto Reply",
44 "AUTOREPLY": "Auto Reply",
45 "NEW_CHATDISPOSITION": "New Chat Disposition",
46 "ENABLECUSTOMERATTACHMENT": "Enable Customer Attachments",
47 "OFFLINE_CHAT_BUTTON": "'Offline Chat' Button",
48 "OFFLINESTATUS": "Offline Status",
50 "CHATQUEUES": "Chat Queues",
51 "SEARCH_FOR_ANYONE": "Search for anyone",
52 "STRATEGY": "Strategy",
53 "AGENT_TIMEOUT": "Agent Timeout",
54 "DESCRIPTION": "Description",
57 "VARIABLE": "Variable",
58 "INTERVAL": "Interval",
59 "EDIT_CLOSE": "Edit Close",
60 "TIMEZONE": "Timezone",
62 "ADVANCED": "Advanced",
63 "FORWARDTRANSCRIPT": "Forward Transcript",
64 "FORWARDTRANSCRIPTMESSAGE": "Forward Transcript Message",
65 "SKIPMESSAGEBUTTON": "Skip Message Button",
66 "EDIT_MESSAGE": "Edit Message",
67 "CONDITION_AGREEMENT": "Condition Agreement",
69 "PRIORITY": "Priority",
70 "ONLINESTATUS": "Online Status",
71 "UNMANAGEDSTATUS": "Unmanaged Status",
72 "AUTOCLOSE": "Enable Autoclose",
73 "ENABLEUNMANAGEDNOTE": "Enable Unmanaged Message",
74 "UNMANAGEDMESSAGE": "Message",
75 "SKIPUNMANAGED": "Skip Message",
76 "SENDUNMANAGED": "Send Message",
77 "WEBSITESCRIPT": "Website Script",
78 "DELETE_OFFLINEMESSAGE": "Delete",
79 "OFFLINEMESSAGES": "Offline Messages",
80 "FORWARD_OFFLINE": "Forward Offline",
81 "SHOW_OFFLINEMESSAGE": "Show",
82 "FORWARD_OFFLINE_ADDRESS": "Forward Offline Address",
83 "CLOSINGFORM": "Closing Form",
84 "ENABLERATING": "Enable Rating",
85 "ENABLECUSTOMERWRITING": "Allow customer writing before agent accepting",
86 "ENABLEFEEDBACK": "Enable Feedback",
87 "RATINGTYPE": "Rating Type",
88 "CLOSINGMESSAGE": "Closing Message",
89 "CLOSINGMESSAGEBUTTON": "Closing Message Button",
90 "RATINGSTARSNUMBER": "Rating Stars Number",
91 "EDIT_GOTOIF": "Edit GotoIf",
92 "CONDITION": "Condition",
93 "TRUEPRIORITY": "True Priority",
94 "FALSEPRIORITY": "False Priority",
96 "WEBSITEALIAS": "Website Alias",
98 "PLACEHOLDERMESSAGE_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
99 "NOTETITLE_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
100 "FORMSUBMITSUCCESSMESSAGE_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
101 "FORMSUBMITFAILUREMESSAGE_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
102 "CLOSINGQUESTION_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
103 "HEADER_OFFLINE_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
104 "OFFLINE_CHAT_BUTTON_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
105 "TEXT_REQUIRED": "Mandatory Field",
106 "SENDUNMANAGED_REQUIRED": "Mandatory Field",
107 "SENDUNMANAGED_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
108 "SKIPUNMANAGED_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
109 "UNMANAGEDMESSAGE_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
110 "WEBSITEALIAS_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
111 "AGENT_REQUIRED": "Mandatory Field",
112 "QUEUE_REQUIRED": "Mandatory Field",
113 "CONDITION_REQUIRED": "Mandatory Field",
114 "PRIORITY_REQUIRED": "Mandatory Field",
115 "TRUEPRIORITY_REQUIRED": "Mandatory Field",
116 "FALSEPRIORITY_REQUIRED": "Mandatory Field",
117 "NAME_REQUIRED": "Mandatory Field",
118 "LIST_REQUIRED": "Mandatory Field",
119 "AGENT_TIMEOUT_REQUIRED": "Mandatory Field",
120 "MOTIONADDRESS_REQUIRED": "Mandatory Field",
121 "DISPOSITION_REQUIRED": "Mandatory Field",
122 "MOTIONADDRESS_MUST_VALID_URL": "Wrong format",
123 "EMAIL_MUST_BE_VALID": "Wrong format",
124 "ADDRESS_REQUIRED": "Mandatory Field",
125 "ADDRESS_MUST_VALID_URL": "Wrong format",
126 "ENQUIRY_FORWARDING_ADDRESS_REQUIRED": "Mandatory Field",
127 "ACCEPTURL_MUST_VALID_URL": "Wrong format",
128 "TIMEOUT_REQUIRED": "Mandatory Field",
129 "REJECTURL_MUST_VALID_URL": "Wrong format",
130 "CLOSEURL_MUST_VALID_URL": "Wrong format",
131 "PRIORITY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": " The value must be greater than or equal to",
132 "TRUEPRIORITY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": " The value must be greater than or equal to",
133 "FALSEPRIORITY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": " The value must be greater than or equal to",
134 "TIMEOUT_MUST_BE_GREATER_THAN_OR_EQUAL_TO": " The value must be greater than or equal to",
135 "POLLING_INTERVAL_MUST_BE_GREATER_THAN_OR_EQUAL_TO": " The value must be greater than or equal to",
136 "WAITINGMESSAGE_REQUIRED": "Mandatory Field",
137 "WAITINGTITLE_REQUIRED": "Mandatory Field",
138 "KEY_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
139 "KEY_REQUIRED": "Mandatory Field",
140 "WAITINGMESSAGE_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
141 "WAITINGTITLE_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
142 "RATINGSTARSNUMBER_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to"
144 "CM_FIELD": "Contact Manager Field",
145 "CHATPROACTIVEACTIONS": "Proactive Actions",
146 "NEW_CHATPROACTIVEACTION": "New Proactive Action",
147 "EDIT_CHATPROACTIVEACTION": "Edit Proactive Action",
148 "DELETE_CHATPROACTIVEACTION": "Delete Proactive Action",
149 "ADD_CHATPROACTIVEACTION": "Add Proactive Action",
150 "NO_CHATPROACTIVEACTION_AVAILABLE": "No Proactive Actions Available",
151 "NO_OFFLINEMESSAGE_AVAILABLE": "No Offline Messages Available",
152 "MOUSEOVER": "Mouse Over",
153 "TIMEOUT": "Timeout",
155 "SELECTOR": "Selector",
161 "BUILDER": "Builder",
162 "PREVIEW": "Preview",
163 "EDIT_AGENT": "Edit Agent",
164 "EDIT_QUEUE": "Edit Queue",
165 "EDIT_GOTO": "Edit Goto",
166 "EDIT_GOTOIf": "Edit GotoIf",
167 "EDIT_NOOP": "Edit Noop",
168 "ADD_CHATQUEUE": "Add Chat Queue",
169 "EDIT_CHATQUEUE": "Edit Chat Queue",
170 "DELETE_CHATQUEUE": "Delete Chat Queue",
171 "SETTINGS": "Settings",
175 "CREATED_AT": "Created At",
176 "CHATWEBSITES": "Chat Websites",
177 "MOTIONADDRESS": "Website Domain",
178 "MOTIONPROXY": "Proxy Or Motion Domain",
179 "ADD_CHATWEBSITE": "Add Chat Website",
180 "EDIT_CHATWEBSITE": "Edit Chat Website",
181 "DELETE_CHATWEBSITE": "Delete Chat Website",
183 "SNIPPET": "Snippet",
187 "COLLAPSE": "Collapse",
188 "PROACTIVEACTIONS": "Proactive Actions",
189 "DISPOSITIONS": "Dispositions",
190 "WEBHOOKS": "WebHooks",
191 "ACTIONS": "Actions",
192 "FIDELITY": "Fidelity",
193 "APPEARANCE": "Appearance",
194 "MAINCOLOR": "Main Color",
195 "FOCUSCOLOR": "Focus Color",
196 "BUTTONCOLOR": "Button Color",
197 "HEADERSHAPE": "Header Shape",
198 "ANIMATION": "Animation",
199 "DEFAULT": "Default",
200 "WHITELABEL": "White Label",
202 "DOWNLOADTRANSCRIPT": "Download Transcript",
203 "ENQUIRY_ENABLE": "Enquiry Enable",
204 "ENQUIRY_FORWARDING": "Enquiry Forwarding",
205 "ENQUIRY_FORWARDING_ADDRESS": "Enquiry Forwarding Address",
207 "HEADER_ONLINE": "Online Header",
208 "ONLINE_MESSAGE": "Online Message",
209 "NAME_TITLE": "Name Input Label",
210 "USERNAME_PLACEHOLDER": "Username Input Placeholder",
211 "EMAIL_TITLE": "Email Input Label",
212 "EMAIL_PLACEHOLDER": "Email Input Placeholder",
213 "START_CHAT_BUTTON": "'Start Chat' Button",
214 "AGENTS_BUSY": "Busy Agents Message",
215 "HEADER_OFFLINE": "Offline Header",
216 "OFFLINE_MESSAGE": "Offline Message",
217 "MESSAGE_TITLE": "Message Label",
218 "ENQUIRY_MESSAGE_PLACEHOLDER": "Enquiry Message Input Placeholder",
219 "ENQUIRY_BUTTON": "Enquiry Button Text",
220 "RATING_MESSAGE": "Rating Message",
221 "RATING_SEND": "Rating Send Button Text",
222 "RATING_SKIP": "Rating Skip Button Text",
224 "OFFLINE": "Offline",
225 "PROACTIVE": "Proactive",
227 "ACCEPTMETHOD": "Accept Method",
228 "ACCEPTURL": "Accept URL",
230 "REJECTMETHOD": "Reject Method",
231 "REJECTURL": "Reject URL",
233 "CLOSEMETHOD": "Close Method",
234 "CLOSEURL": "Close URL",
235 "EMBEDDING": "Embedding",
236 "GENERAL": "General",
237 "SELECTED": "Selected",
238 "SELECT_ALL": "Select All",
239 "SELECT_NONE": "Select None",
242 "KEY": "Website short name (5 char) shown on the Agent Tab",
243 "TOKEN": "Automatically generated token used in the Script",
244 "INTEVAL": "To be selected from the list of the available intervals",
245 "TIMEZONE": "Select one from the list (default=local timezone)",
246 "ENABLERATING": "Enable it if you want the web visitor can rate the interaction at the end",
247 "ENABLEFEEDBACK": "Enable it if you want the web visitor can send a feedback (up to 150 char) at the end",
248 "FORWARDTRANSCRIPT": "Enable it if you want the web visitor is asked to receive a chat transcript via email",
249 "AUTOCLOSE": "Enable it if you want chat sessions to be closed as Unmanaged if no agent is available. Learn more about it at: https://wiki.xcallymotion.com/display/XMV/Chat+Websites#ChatWebsites-Snippet",
250 "ENABLEUNMANAGEDNOTE": "Enable it if you want the visitor is shown a message when all the agents are busy and the chat gets unmanaged",
251 "WEBSITEALIAS": "A prefix used to compose the agent name (prefix+Agent Id) shown to the web visitor during the chat session",
252 "ENABLECUSTOMERWRITING": " Enable it if you want the chat starts without waiting for an available agent (pay attention: if you enable it, your chats will never get unmanaged). Learn more at: https://wiki.xcallymotion.com/display/XMV/Chat+Websites#ChatWebsites-Snippet",
253 "MAPKEY": "The following Motion Contact Manager field:",
254 "FROMKEY": "Will be mapped in your Motion Chat Snippet as:",
255 "COPYSCRIPTTOCLIPBOARD": "Copy and paste the script text into your website",
256 "FORWARD_OFFLINE": "You can add multiple addresses separated by commas (e.g. john.doe@xcally.com, jane.miller@xcally.com)",
257 "MOTIONADDRESS": "The field must have the following format: <protocol>://<ipaddress>[:<port>]. Example: https://X.Y.Z.W",
258 "MOTIONPROXY": "The field must have the following format: <protocol>://<ipaddress>[:<port>]. Example: https://X.Y.Z.W",
259 "NAME": "Only numbers, letters and specific characters (._) are supported",
260 "LIST": "Contact Manager list used to associate Contacts",
261 "INTERVAL": "Select one from the list"
263 "ADDRESS": "Address",
264 "ONLINESTATE": "Online Status",
265 "OFFLINESTATE": "Offline Status",
266 "RATINGSTATE": "Rating State",
267 "ENQUIRY": "Enquiry",
268 "OFFLINETEMPLATE": "Offline Template",
269 "CHATDISPOSITIONS": "Chat Dispositions",
270 "NO_CHATDISPOSITION_AVAILABLE": "No Chat Dispositions available",
271 "ADD_CHATDISPOSITION": "Add Chat Disposition",
273 "EDIT_CHATDISPOSITION": "Edit Chat Disposition",
274 "DELETE_CHATDISPOSITION": "Delete Chat Disposition",
276 "NEW_CHATQUEUE": "New Chat Queue",
277 "NEW_CHATWEBSITE": "New Chat Website",
278 "ROUNDED": "Rounded",
279 "SQUARED": "Squared",
280 "NO_AVAILABLE_INFO": "No available info",
281 "ALL_TEAMS": "All Teams",
282 "SELECTED_TEAMS": "Selected Teams",
284 "ROWSPERPAGE": "Rows per page",
286 "CONTACT": "Contact",
287 "STARTEDAT": "Started At",
292 "ACCOUNT": "Account",
293 "INTERACTION": "Interaction",
294 "INTERACTIONS": "Interactions",
295 "WEBSITE": "Website",
297 "SELECT_STATUS": "Select a status",
299 "FILTERS": "Filters",
300 "TEAMADD_CHATQUEUE": "Add Team to Chat Queue",
301 "AGENTADD_CHATQUEUE": "Add Agent to Chat Queue",
302 "ALL_AGENTS": "All Agents",
303 "SELECTED_AGENTS": "Selected Agents",
304 "CLOSEDAT": "Closed At",
305 "DISPOSITION": "Disposition",
306 "CREATEDAT": "Created At",
308 "NO_INTERACTION_AVAILABLE": "No interactions available",
309 "SELECTED_WEBSITE": "Select a website",
311 "EDIT_GOTOP": "Edit Gotop",
312 "SELECT_WEBSITE": "Select a website",
314 "OFFLINEMESSAGES_CHATWEBSITE": "Go to Offline Messages",
315 "WAITINGTITLE": "Waiting Title",
316 "WAITINGMESSAGE": "Waiting Message",
318 "NO_RATINGVALUE": "No Rating",
319 "DEFAULT_PAUSE": "Default pause",
320 "UNKNOWN": "Unknown",
321 "UNREGISTERED": "Unregistered",
322 "UNAVAILABLE": "Unavailable",
323 "NOT_INUSE": "Not in use",
324 "REACHABLE": "Reachable",
327 "INTERACTIONS_CHATWEBSITE": "Go to Interactions",
328 "REFRESH_INTERACTIONS": "Refresh Interactions",
329 "DELETE_INTERACTION": "Delete Interaction"