3 "ABANDONEDCALLS": "Abandoned Queue Calls",
4 "WAITING_FOR_AGENTS": "Waiting for agents",
6 "NO_AGENT_ONLINE": "No Agent Online",
7 "PARTIALPAUSE": "Partial Pause",
12 "EDIT_TRUNK": "Edit Trunk",
13 "GOTO_VOICEQUEUE": "Go To Realtime Voice Queues",
14 "GOTOREALTIME_VOICEQUEUE": "Go To Realtime Voice Queues",
17 "VOICEQUEUES": "Voice Queues",
18 "SEARCH_FOR_ANYONE": "Search",
20 "SELECTED": "Selected",
21 "SELECT_ALL": "Select All",
22 "SELECT_NONE": "Select None",
23 "DELETE_VOICEDISPOSITION": "Delete Voice Disposition",
24 "EDIT_VOICEDISPOSITION": "Edit Voice Disposition",
25 "EDIT_VOICEQUEUE": "Edit Voice Queue",
26 "DELETE_VOICEQUEUE": "Delete Voice Queue",
27 "MOHSOUNDS": "Moh Sounds",
28 "STRATEGY": "Strategy",
29 "DESCRIPTION": "Description",
30 "ADD_VOICEQUEUE": "Add Voice Queue",
31 "CREATED_AT": "Created At",
32 "CANT_PLAY_GSM_AUDIO_FILES": "Can't play gsm or wav49 audio files",
33 "APPLICATIONS_LIST": "Applications List",
35 "CUSTOM_APPLICATION": "(*) - Custom application"
38 "VARIABLE_REQUIRED": "Mandatory field",
39 "NAME_REQUIRED": "Mandatory field",
40 "APPLICATION_NAME_REQUIRED": "Mandatory field",
41 "TIMEOUT_REQUIRED": "Mandatory field",
42 "PHONENUMBER_REQUIRED": "Mandatory field",
43 "CONTEXT_REQUIRED": "Mandatory field",
44 "DESTINATIONPATTERN_REQUIRED": "Mandatory field",
45 "FULLNAME_REQUIRED": "Mandatory field",
46 "EMAIL_REQUIRED": "Mandatory field",
47 "EMAIL_MUST_VALID": "Wrong format",
48 "MAILBOX_REQUIRED": "Mandatory field",
49 "PASSWORD_REQUIRED": "Mandatory field",
50 "CONFIRM_NOT_MATCH": "The passwords don't match",
51 "TIMEZONE_REQUIRED": "Mandatory field",
52 "PREFIX_REQUIRED": "Mandatory field",
53 "OPTIONS_REQUIRED": "Mandatory field",
54 "AFTERCALLWORKDURATION_REQUIRED": "Mandatory field",
55 "TECHNOLOGY/RESOURCE_REQUIRED": "Mandatory field",
56 "PHONE_REQUIRED": "Mandatory field",
57 "VALUE_REQUIRED": "Mandatory field",
58 "EXTENSION_REQUIRED": "Mandatory field",
59 "PRIORITY_REQUIRED": "Mandatory field",
60 "APPLICATION_REQUIRED": "Mandatory field",
61 "OUTBOUNDROUTE_REQUIRED": "Mandatory field",
62 "TIMEOUT_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
63 "MAXLENGTH_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
64 "RETRY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
65 "WRAPUPTIME_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
66 "WEIGHT_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
67 "ANNOUNCEFREQUENCY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
68 "MINANNOUNCEFREQUENCY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
69 "PERIODICANNOUNCEFREQUENCY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
70 "AFTERCALLWORKDURATION_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
71 "MEMBERDELAY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
72 "POSITION_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
73 "CUTDIGITS_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
74 "MAXSECONDS_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
75 "MAXMESSAGES_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
76 "MAXMESSAGES_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
77 "NAME_MUST_VALID_PATTERN": "Wrong format",
78 "CALLERIDALL_MUST_VALID_PATTERN": "Wrong format"
82 "MAXLENGTH": "Maximum Length",
84 "WRAPUPTIME": "Wrapup Time",
86 "JOINWHENEMPTY": "Join when empty",
87 "LEAVEWHENEMPTY": "Leave when empty",
89 "TIMEOUT": "How many seconds to ring a device",
90 "MAXLENGTH": "Maximum number of callers allowed to wait in a queue: zero means unlimited",
91 "RETRY": "Time in seconds to wait before calling the next agent in queue when the timeout is expired",
92 "WRAPUPTIME": "Time in seconds to keep a queue member unavailable after completing a call",
93 "WEIGHT": "Weight of a queue in order to define priority if members are associated with multiple queues",
94 "JOINWHENEMPTY": "Used to control whether a caller is passed to a queue when no members are available",
95 "LEAVEWHENEMPTY": "Used to control whether callers are made leave the queue when no members are available to take calls",
96 "ANNOUNCEFREQUENCY": "How often to announce the caller’s position and/or estimated hold time in the queue (zero to disable)",
97 "MINANNOUNCEFREQUENCY": "Minimum announcement frequency (useful when the caller’s position changes frequently)",
98 "PERIODICANNOUNCEFREQUENCY": "Frequency of periodic announcements to the caller",
99 "ANNOUNCEPOSITIONLIMIT": "Used if announce-position is defined as either 'limit' or 'more'",
100 "AFTERCALLWORKDURATION": "Pause length triggered by the After Call Work option",
101 "MEMBERDELAY": "Inserts a delay prior to the caller and agent in queue get connected",
102 "MUSICONHOLD": "Sets the music class to use for a particular queue",
103 "ANNOUNCETOAGENT": "Play an announcement to the agent answering the call (typically to let him know what queue the caller is coming from)",
104 "RANDOMPERIODICANNOUNCE": "If yes, the defined periodic announcements will be played random",
105 "ANNOUNCEHOLDTIME": "Plays the estimated hold time along with the periodic announcements (Yes/No/Once)",
106 "ANNOUNCECALLERPOSITION": "Used to define if the caller’s position in the queue should be announced: No=never; Yes=always; Limit=only if it is within the limit defined by announce-position-limit; More= only if it is beyond the value defined by announce-position-limit",
107 "REPORTHOLDTIMEAGENT": "Enables reporting caller’s hold time to the agent in queue prior to connection",
108 "PERIODICANNOUNCE": "Set of periodic announcements to be played (in the order)",
109 "HOLDTIMEANNOUNCE": "Choose a Sound defined in Tools. Default=“Hold time”. Undefined=no announcement",
110 "YOUARENEXTANNOUNCE": "Choose a Sound defined in Tools. Default=“You are now first in line”. Undefined=no announcement",
111 "THEREAREANNOUNCE": "Choose a Sound defined in Tools. Default=“There are”. Undefined=no announcement",
112 "WAITINGCALLSANNOUNCE": "Choose a Sound defined in Tools. Default=“calls waiting”. Undefined=no announcement",
113 "ESTIMATEDHOLDTIMEANNOUNCE": "Choose a Sound defined in Tools. Default=“The current estimated hold time is”. Undefined=no announcement",
114 "MINUTESANNOUNCE": "Choose a Sound defined in Tools. Default=“minutes”. Undefined=no announcement",
115 "MINUTEANNOUNCE": "Choose a Sound defined in Tools. Default=“minute”. Undefined=no announcement",
116 "SECONDSANNOUNCE": "Choose a Sound defined in Tools. Default=“seconds”. Undefined=no announcement",
117 "THANKYOUANNOUNCE": "Choose a Sound defined in Tools. Default=“Thank you for your patience”. Undefined=no announcement",
118 "AFTERCALLWORK": "If enabled, the agent will be set on Pause after completing a call",
119 "AUTOPAUSE": "Enables/disables the automatic pause of agents who fail to answer a call. If enabled it causes the agent to be paused in all queues he belongs to",
120 "RINGINUSE": "To avoid/allow sending calls to members whose status is In Use",
121 "TIMEOUTRESTART": "If yes, this resets the timeout for an agent to answer when either a BUSY or CONGESTION status is received from the channel",
122 "MONITORFORMAT": "Specifies the file format to use when recording. If monitor-format is inactive, calls will not be recorded",
123 "CONTEXT": "Allows a caller to exit the queue by pressing a single DTMF digit. If a context is specified and the caller enters a number, that digit will attempt to be matched in the context specified, and dialplan execution will continue there",
124 "SETINTERFACEVARIABLES": "If set to yes, just prior to the caller being connected with a queue agent some variables will be set (for more information see wiki docs)",
125 "SETQUEUEVARIABLES": "If set to yes, just prior to the caller being connected with a queue agent and leaving the queue, some variables will be set (for more information, see wiki docs)",
126 "SETQUEUEENTRYVARIABLES": "If set to yes, just prior to the caller being connected with a queue agent some variables will be set (for more information, see wiki docs)",
127 "RECORDING": "Enable call recording",
128 "VOICEMAIL_CONTEXT": "The context of the relative extension",
129 "NAME": "Only numbers, letters and specific characters (._) are supported",
130 "CALLERIDALL": "Supported format: \"CallerId\" <number>"
132 "MUSICONHOLD": "Music On Hold",
133 "ANNOUNCETOAGENT": "Announce To Agent",
134 "ANNOUNCEMENTS": "Announcements",
135 "ADVANCED": "Advanced",
136 "ANNOUNCEFREQUENCY": "Announce Frequency",
137 "MINANNOUNCEFREQUENCY": "Minimum Announce Frequency",
138 "PERIODICANNOUNCEFREQUENCY": "Periodic Announce Frequency",
139 "RANDOMPERIODICANNOUNCE": "Random Periodic Announce",
140 "ANNOUNCEHOLDTIME": "Announce Hold Time",
141 "ANNOUNCECALLERPOSITION": "Announce Caller Position",
142 "ANNOUNCEPOSITIONLIMIT": "Announce Position Limit",
143 "REPORTHOLDTIMEAGENT": "Report Agent Hold Time",
144 "PERIODICANNOUNCE": "Periodic Announce",
145 "HOLDTIMEANNOUNCE": "Hold Time Announce",
146 "YOUARENEXTANNOUNCE": "'You are next' Announce",
147 "THEREAREANNOUNCE": "'There are' Announce",
148 "WAITINGCALLSANNOUNCE": "Waiting Calls Announce",
149 "ESTIMATEDHOLDTIMEANNOUNCE": "Estimated Hold Time Announce",
150 "MINUTESANNOUNCE": "Minutes Announce",
151 "MINUTEANNOUNCE": "Minute Announce",
152 "SECONDSANNOUNCE": "Seconds Announce",
153 "THANKYOUANNOUNCE": "'Thank You' Announce",
154 "AUTOPAUSE": "Auto Pause",
155 "AFTERCALLWORK": "After Call Work",
156 "AFTERCALLWORKDURATION": "After Call Work Duration",
157 "RINGINUSE": "Ring In Use",
158 "MEMBERDELAY": "Member Delay",
159 "TIMEOUTRESTART": "Timeout Restart",
160 "MONITORFORMAT": "Recording Format",
161 "SETINTERFACEVARIABLES": "Set Interface Variables",
162 "SETQUEUEVARIABLES": "Set Queue Variables",
163 "SETQUEUEENTRYVARIABLES": "Set Queue Entry Variables",
164 "VARIABLE": "Variable",
165 "CONTEXT": "Context",
167 "SETTINGS": "Settings",
168 "INBOUNDROUTES": "Inbound Routes",
169 "PHONENUMBER": "Phone Number",
170 "ADD_INBOUNDROUTE": "Add Inbound Route",
171 "EDIT_INBOUNDROUTE": "Edit Inbound Route",
172 "DELETE_INBOUNDROUTE": "Delete Inbound Route",
173 "ACTIONS": "Actions",
174 "OUTBOUNDROUTES": "Outbound Routes",
175 "DESTINATIONPATTERN": "Destination Pattern",
176 "ADD_OUTBOUNDROUTE": "Add Outbound Route",
177 "EDIT_OUTBOUNDROUTE": "Edit Outbound Route",
178 "DELETE_OUTBOUNDROUTE": "Delete Outbound Route",
179 "CUTDIGITS": "Cut Digits",
180 "RECORDING": "Recording",
181 "RECORDINGFORMAT": "Recording format",
182 "INTERNALROUTES": "Internal Routes",
183 "ADD_INTERNALROUTE": "Add Internal Route",
184 "EDIT_INTERNALROUTE": "Edit Internal Route",
185 "DELETE_INTERNALROUTE": "Delete Internal Route",
186 "CONTEXTS": "Contexts",
187 "ADD_CONTEXT": "Add Context",
188 "EDIT_CONTEXT": "Edit Context",
189 "DELETE_CONTEXT": "Delete Context",
190 "VOICEMAILS": "Voicemails",
191 "ADD_VOICEMAIL": "Add Voicemail",
192 "EDIT_VOICEMAIL": "Edit Voicemail",
193 "DELETE_VOICEMAIL": "Delete Voicemail",
194 "FULLNAME": "Full Name",
196 "MAILBOX": "Mailbox",
197 "PASSWORD": "Password",
198 "CONFIRM_PASSWORD": "Confirm Password",
199 "TIMEZONE": "Timezone",
201 "ENVELOPE": "Envelope",
203 "EMAILBODY": "Email Body",
204 "EMAILSUBJECT": "Email Subject",
205 "MAXSECONDS": "Max Seconds",
206 "MAXMESSAGES": "Max Messages",
207 "MESSAGES": "Messages",
209 "ADD_MUSICONHOLD": "Add Music On Hold",
210 "MUSICONHOLDS": "Music On Hold",
211 "EDIT_MUSICONHOLD": "Edit Music On Hold",
212 "DELETE_MUSICONHOLD": "Delete Music On Hold",
213 "DIRECTORY": "Directory",
214 "AUDIOFILES": "Audio Files",
215 "RECORDINGS": "Recordings",
216 "CHANSPY": "ChanSpy",
218 "OPTIONS": "Options",
220 "ADD_CHANSPY": "Add ChanSpy",
221 "EDIT_CHANSPY": "Edit ChanSpy",
222 "DELETE_CHANSPY": "Delete ChanSpy",
224 "TELEPHONES": "Telephones",
226 "QUEUE_CALLS": "Queue Calls",
227 "QUEUE_PARAMETERS": "Queue Parameters",
228 "ABANDONED_CALLS": "Abandoned Calls",
229 "OUTBOUND_CALLS": "Outbound Calls",
232 "CALLYSQUARE": "CallySquare",
233 "INTERNALDIAL": "Internal Dial",
234 "EXTERNALDIAL": "External Dial",
235 "RINGGROUP": "Ring Group",
236 "PLAYBACK": "Playback",
239 "VOICEMAIL": "Voicemail",
243 "PROJECT": "Cally-Square Project",
244 "TECHNOLOGY/RESOURCE": "Technology/Resource",
246 "EDIT_APP": "Edit Application",
247 "EDIT_INTERVAL": "Edit Interval",
248 "DELETE_APP": "Delete Application",
249 "INTERVALS": "Intervals",
253 "AUDIO_FILES": "Audio Files",
254 "ANNOUNCE_OVERRIDES": "Announce Overrides",
258 "POSITION": "Position",
261 "MAILBOX@CONTEXT": "Mailbox@Context",
262 "EXTENSION": "Extension",
263 "PRIORITY": "Priority",
264 "HANGUP_CAUSE": "Hangup Cause",
265 "OUTBOUNDDIAL": "Outbound Dial",
266 "CALLER_ID": "Caller ID",
267 "NO_MESSAGE_AVAILABLE": "No messages available",
268 "NO_SOUND_AVAILABLE": "No sounds available",
269 "VOICERECORDINGS": "Voice Recordings",
270 "CHANSPIES": "ChanSpy",
272 "REALTIME": "Realtime",
274 "VOICEMAIL_CONTEXT": "Context",
275 "NO_MOHSOUND_AVAILABLE": "No Music On Hold available",
277 "ADD_MOHSOUND": "Add Music On Hold sound",
278 "DOWNLOAD_MOHSOUND": "Download Music On Hold sound",
279 "DELETE_MOHSOUND": "Delete Music On Hold sound",
280 "UNIQUEID": "Unique ID",
286 "NEW_VOICEQUEUE": "New Voice Queue",
287 "NEW_INBOUNDROUTE": "New Inbound Route",
288 "NEW_OUTBOUNDROUTE": "New Outbound Route",
289 "NEW_INTERNALROUTE": "New Internal Route",
290 "NEW_CONTEXT": "New Context",
291 "NEW_VOICEMAIL": "New Voicemail",
292 "NEW_MUSICONHOLD": "New Music On Hold",
293 "NEW_CHANSPY": "New ChanSpy",
294 "PENALTY": "Penalty",
295 "ADD_TEAM_TO_VOICEQUEUE": "Add Team to Voice Queue",
296 "ADD_AGENT_TO_VOICEQUEUE": "Add Agent to Voice Queue",
297 "EDIT_DIAL": "Edit Dial",
298 "EDIT_AGI": "Edit AGI",
299 "EDIT_INTERNALDIAL": "Edit Internal Dial",
300 "EDIT_EXTERNALDIAL": "Edit External Dial",
301 "EDIT_RINGGROUP": "Edit Ring Group",
302 "EDIT_PLAYBACK": "Edit Playback",
303 "EDIT_QUEUE": "Edit Queue",
304 "EDIT_SET": "Edit Set",
305 "EDIT_GOTO": "Edit GoTo",
306 "EDIT_HANGUP": "Edit Hangup",
307 "EDIT_CUSTOM": "Edit Custom",
308 "DURATION": "Duration",
309 "RECEIVED_AT": "Received At",
312 "HANGUPCAUSE_1": "1 = Unallocated number",
313 "HANGUPCAUSE_16": "16 = Normal call clearing",
314 "HANGUPCAUSE_17": "17 = User busy",
315 "HANGUPCAUSE_18": "18 = No user responding (telehone device not connected)",
316 "HANGUPCAUSE_21": "21 = Call rejected",
317 "HANGUPCAUSE_22": "22 = Number changed",
318 "HANGUPCAUSE_27": "27 = Destination out of order",
319 "HANGUPCAUSE_38": "38 = Network out of order",
320 "HANGUPCAUSE_41": "41 = Temporary failure",
322 "ALPHABETICAL": "Alphabetical",
323 "NO_APPS_AVAILABLE": "No applications available",
324 "DOWNLOAD_VOICERECORDING": "Download Voice Recording",
325 "DELETE_VOICERECORDING": "Delete Voice Recording",
326 "INTERNAL": "Internal",
327 "PHONE_STATE": "Phone State",
328 "PHONE_STATUS": "Phone Status",
329 "TRUNK_STATUS": "Trunk Status",
330 "REGISTERED": "Registered",
331 "UNREGISTERED": "Unregistered",
333 "REACHABLE": "Reachable",
334 "UNREACHABLE": "Unreachable",
335 "UNKNOWN": "Unknown",
336 "NOT_INUSE": "Not In Use",
339 "INVALID": "Invalid",
340 "UNAVAILABLE": "Unavailable",
341 "RINGING": "Ringing",
347 "REGISTRY": "Registry",
348 "NO_REGISTRY": "No Registry",
349 "LOGGED_IN": "Logged In (SIP Connected)",
351 "WAITING": "Waiting",
352 "TALKING": "Talking",
356 "ANSWERED": "Answered",
357 "ABANDONED": "Abandoned",
358 "UNMANAGED": "Unmanaged",
359 "AVG_HOLD_TIME": "Avg Hold Time",
360 "AVG_DURATION": "Av Duration",
361 "AVG_BILLABLE": "Avg Billable",
363 "DESTINATION": "Destination",
364 "REJECTED": "Rejected",
367 "CONNECTED": "Connected",
368 "NO_RATING": "No rating",
369 "EDIT_VOICERECORDING": "Edit Voice Recording",
370 "APPLICATION_NAME": "Application Name",
371 "ARGUMENTS": "Arguments",
372 "NO_AVAILABLE_INFO": "No Available Info",
373 "ADD_AGENT_TO_QUEUE": "Add Agent To Queue",
374 "DEFAULT_PAUSE": "DEFAULT PAUSE",
376 "UNPAUSE": "End Pause",
377 "REDIRECT_TO_NUMBER": "Redirect To Number",
378 "REDIRECT_TO_AGENT": "Redirect To Agent",
379 "AGENTADD_VOICEQUEUE": "Add Agent To Voice Queue",
380 "APPLICATION": "Application",
385 "TEAMADD_VOICEQUEUE": "Add Team To Voice Queue",
386 "NEW_MOHSOUND": "New Music On Hold sound",
387 "DOWNLOAD_MESSAGE": "Download",
388 "DELETE_MESSAGE": "Delete",
389 "QUEUE_PARAMS": "Queue Parameters",
390 "TOTAL_OFFERED": "Total Offered",
392 "AGENTADD_QUEUE": "Add Agent To Voice Queue",
393 "AGENTSADD_QUEUE": "Add Agents To Voice Queue",
394 "ALL_TEAMS": "All Teams",
395 "SELECTED_TEAMS": "Selected Teams",
396 "ALL_AGENTS": "All Agents",
397 "SELECTED_AGENTS": "Selected Agents",
398 "CLOSING": "Closing",
400 "WAITING_FOR_AGENT": "Waiting For Agents",
401 "EDIT_OUTBOUNDDIAL": "Edit Outbound Dial",
402 "ACCOUNTNAME": "Account Name",
404 "ROWSPERPAGE": "Rows per page",
406 "DISPOSITION": "Disposition",
410 "OPENCHANNEL": "Open Channel",
414 "STARTEDAT": "Started At",
415 "ENDEDAT": "Ended At",
417 "DETAILS": "Details",
418 "BILLABLESECONDS": "Billable seconds",
419 "ANSWEREDAT": "Answered At",
422 "SELECT_DATE": "Select Start Date",
423 "SELECT_TYPE": "Select Type",
424 "VOICEPREFIXES": "Out Prefixes",
425 "NEW_VOICEPREFIX": "New Prefix",
426 "ADD_VOICEPREFIX": "Add Prefix",
427 "EDIT_VOICEPREFIX": "Edit Prefix",
428 "AGENTADD_VOICEPREFIX": "Add Agent to Prefix",
429 "DELETE_VOICEPREFIX": "Delete Prefix",
430 "OUTBOUNDROUTE": "Outbound Route",
431 "CALLERIDALL": "Caller Id"