public/app/main/apps/voice/i18n/en.json

   1 {
   2     "VOICE": {
   3         "ACTIVE": "Active",
   4         "NO_AGENT_ONLINE": "No Agent Online",
   5         "PARTIALPAUSE": "Partial Pause",
   6         "STATUS": "Status",
   7         "TIMER": "Timer",
   8         "ALL": "All",
   9         "IDLE": "Idle",
  10         "EDIT_TRUNK": "Edit Trunk",
  11         "GOTO_VOICEQUEUE": "Go To Realtime Voice Queues",
  12         "GOTOREALTIME_VOICEQUEUE": "Go To Realtime Voice Queues",
  13         "NAME": "Name",
  14         "LOGOUT": "Logout",
  15         "VOICEQUEUES": "Voice Queues",
  16         "SEARCH_FOR_ANYONE": "Search for anyone",
  17         "BACK": "Back",
  18         "SELECTED": "Selected",
  19         "SELECT_ALL": "Select All",
  20         "SELECT_NONE": "Select None",
  21         "DELETE_VOICEDISPOSITION": "Delete Voice Disposition",
  22         "EDIT_VOICEDISPOSITION": "Edit Voice Disposition",
  23         "EDIT_VOICEQUEUE": "Edit Voice Queue",
  24         "DELETE_VOICEQUEUE": "Delete Voice Queue",
  25         "MOHSOUNDS": "Moh Sounds",
  26         "STRATEGY": "Strategy",
  27         "DESCRIPTION": "Description",
  28         "ADD_VOICEQUEUE": "Add Voice Queue",
  29         "CREATED_AT": "Created At",
  30         "CANT_PLAY_GSM_AUDIO_FILES": "Can't play gsm or wav49 audio files",
  31         "APPLICATIONS_LIST": "Applications List",
  32         "LEGEND": {
  33             "CUSTOM_APPLICATION": "(*) - Custom application"
  34         },
  35         "ERRORS": {
  36             "NAME_REQUIRED": "Mandatory field",
  37             "APPLICATION_NAME_REQUIRED": "Mandatory field",
  38             "TIMEOUT_REQUIRED": "Mandatory field",
  39             "PHONENUMBER_REQUIRED": "Mandatory field",
  40             "CONTEXT_REQUIRED": "Mandatory field",
  41             "DESTINATIONPATTERN_REQUIRED": "Mandatory field",
  42             "FULLNAME_REQUIRED": "Mandatory field",
  43             "EMAIL_REQUIRED": "Mandatory field",
  44             "EMAIL_MUST_VALID": "Wrong format",
  45             "MAILBOX_REQUIRED": "Mandatory field",
  46             "PASSWORD_REQUIRED": "Mandatory field",
  47             "CONFIRM_NOT_MATCH": "The passwords don't match",
  48             "TIMEZONE_REQUIRED": "Mandatory field",
  49             "PREFIX_REQUIRED": "Mandatory field",
  50             "OPTIONS_REQUIRED": "Mandatory field",
  51             "AFTERCALLWORKDURATION_REQUIRED": "Mandatory field",
  52             "TECHNOLOGY/RESOURCE_REQUIRED": "Mandatory field",
  53             "PHONE_REQUIRED": "Mandatory field",
  54             "VALUE_REQUIRED": "Mandatory field",
  55             "EXTENSION_REQUIRED": "Mandatory field",
  56             "PRIORITY_REQUIRED": "Mandatory field",
  57             "NAME_MUST_VALID_PATTERN": "Wrong format",
  58             "APPLICATION_REQUIRED": "Mandatory field",
  59             "TIMEOUT_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
  60             "MAXLENGTH_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
  61             "RETRY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
  62             "WRAPUPTIME_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
  63             "WEIGHT_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
  64             "ANNOUNCEFREQUENCY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
  65             "MINANNOUNCEFREQUENCY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
  66             "PERIODICANNOUNCEFREQUENCY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
  67             "AFTERCALLWORKDURATION_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
  68             "MEMBERDELAY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
  69             "POSITION_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
  70             "CUTDIGITS_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
  71             "MAXSECONDS_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
  72             "MAXMESSAGES_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
  73             "MAXMESSAGES_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to"
  74         },
  75         "GENERAL": "General",
  76         "TIMEOUT": "Timeout",
  77         "MAXLENGTH": "Maximum Length",
  78         "RETRY": "Retry",
  79         "WRAPUPTIME": "Wrapup Time",
  80         "WEIGHT": "Weight",
  81         "JOINWHENEMPTY": "Join when empty",
  82         "LEAVEWHENEMPTY": "Leave when empty",
  83         "HELP": {
  84             "TIMEOUT": "How many seconds to ring a device",
  85             "MAXLENGTH": "Maximum number of callers allowed to wait in a queue: zero means unlimited",
  86             "RETRY": "Time in seconds to wait before calling the next agent in queue when the timeout is expired",
  87             "WRAPUPTIME": "Time in seconds to keep a queue member unavailable after completing a call",
  88             "WEIGHT": "Weight of a queue in order to define priority if members are associated with multiple queues",
  89             "JOINWHENEMPTY": "Used to control whether a caller is passed to a queue when no members are available",
  90             "LEAVEWHENEMPTY": "Used to control whether callers are made leave the queue when no members are available to take calls",
  91             "ANNOUNCEFREQUENCY": "How often to announce the caller’s position and/or estimated hold time in the queue (zero to disable)",
  92             "MINANNOUNCEFREQUENCY": "Minimum announcement frequency (useful when the caller’s position changes frequently)",
  93             "PERIODICANNOUNCEFREQUENCY": "Frequency of periodic announcements to the caller",
  94             "ANNOUNCEPOSITIONLIMIT": "Used if announce-position is defined as either 'limit' or 'more'",
  95             "AFTERCALLWORKDURATION": "Pause length triggered by the After Call Work option",
  96             "MEMBERDELAY": "Inserts a delay prior to the caller and agent in queue get connected",
  97             "MUSICONHOLD": "Sets the music class to use for a particular queue",
  98             "ANNOUNCETOAGENT": "Play an announcement to the agent answering the call (typically to let him know what queue the caller is coming from)",
  99             "RANDOMPERIODICANNOUNCE": "If yes, the defined periodic announcements will be played random",
 100             "ANNOUNCEHOLDTIME": "Plays the estimated hold time along with the periodic announcements (Yes/No/Once)",
 101             "ANNOUNCECALLERPOSITION": "Used to define if the caller’s position in the queue should be announced: No=never; Yes=always; Limit=only if it is within the limit defined by announce-position-limit; More= only if it is beyond the value defined by announce-position-limit",
 102             "REPORTHOLDTIMEAGENT": "Enables reporting caller’s hold time to the agent in queue prior to connection",
 103             "PERIODICANNOUNCE": "Set of periodic announcements to be played (in the order)",
 104             "HOLDTIMEANNOUNCE": "Choose a Sound defined in Tools. Default=“Hold time”. Undefined=no announcement",
 105             "YOUARENEXTANNOUNCE": "Choose a Sound defined in Tools. Default=“You are now first in line”. Undefined=no announcement",
 106             "THEREAREANNOUNCE": "Choose a Sound defined in Tools. Default=“There are”. Undefined=no announcement",
 107             "WAITINGCALLSANNOUNCE": "Choose a Sound defined in Tools. Default=“calls waiting”. Undefined=no announcement",
 108             "ESTIMATEDHOLDTIMEANNOUNCE": "Choose a Sound defined in Tools. Default=“The current estimated hold time is”. Undefined=no announcement",
 109             "MINUTESANNOUNCE": "Choose a Sound defined in Tools. Default=“minutes”. Undefined=no announcement",
 110             "MINUTEANNOUNCE": "Choose a Sound defined in Tools. Default=“minute”. Undefined=no announcement",
 111             "SECONDSANNOUNCE": "Choose a Sound defined in Tools. Default=“seconds”. Undefined=no announcement",
 112             "THANKYOUANNOUNCE": "Choose a Sound defined in Tools. Default=“Thank you for your patience”. Undefined=no announcement",
 113             "AFTERCALLWORK": "If enabled, the agent will be set on Pause after completing a call",
 114             "AUTOPAUSE": "Enables/disables the automatic pause of agents who fail to answer a call. If enabled it causes the agent to be paused in all queues he belongs to",
 115             "RINGINUSE": "To avoid/allow sending calls to members whose status is In Use",
 116             "TIMEOUTRESTART": "If yes, this resets the timeout for an agent to answer when either a BUSY or CONGESTION status is received from the channel",
 117             "MONITORFORMAT": "Specifies the file format to use when recording. If monitor-format is inactive, calls will not be recorded",
 118             "CONTEXT": "Allows a caller to exit the queue by pressing a single DTMF digit. If a context is specified and the caller enters a number, that digit will attempt to be matched in the context specified, and dialplan execution will continue there",
 119             "SETINTERFACEVARIABLES": "If set to yes, just prior to the caller being connected with a queue agent some variables will be set (for more information see wiki docs)",
 120             "SETQUEUEVARIABLES": "If set to yes, just prior to the caller being connected with a queue agent and leaving the queue, some variables will be set (for more information, see wiki docs)",
 121             "SETQUEUEENTRYVARIABLES": "If set to yes, just prior to the caller being connected with a queue agent some variables will be set (for more information, see wiki docs)",
 122             "RECORDING": "Enable call recording",
 123             "VOICEMAIL_CONTEXT": "The context of the relative extension",
 124             "NAME": "Only numbers, letters and specific characters (._) are supported"
 125         },
 126         "MUSICONHOLD": "Music On Hold",
 127         "ANNOUNCETOAGENT": "Announce To Agent",
 128         "ANNOUNCEMENTS": "Announcements",
 129         "ADVANCED": "Advanced",
 130         "ANNOUNCEFREQUENCY": "Announce Frequency",
 131         "MINANNOUNCEFREQUENCY": "Minimum Announce Frequency",
 132         "PERIODICANNOUNCEFREQUENCY": "Periodic Announce Frequency",
 133         "RANDOMPERIODICANNOUNCE": "Random Periodic Announce",
 134         "ANNOUNCEHOLDTIME": "Announce Hold Time",
 135         "ANNOUNCECALLERPOSITION": "Announce Caller Position",
 136         "ANNOUNCEPOSITIONLIMIT": "Announce Position Limit",
 137         "REPORTHOLDTIMEAGENT": "Report Agent Hold Time",
 138         "PERIODICANNOUNCE": "Periodic Announce",
 139         "HOLDTIMEANNOUNCE": "Hold Time Announce",
 140         "YOUARENEXTANNOUNCE": "'You are next' Announce",
 141         "THEREAREANNOUNCE": "'There are' Announce",
 142         "WAITINGCALLSANNOUNCE": "Waiting Calls Announce",
 143         "ESTIMATEDHOLDTIMEANNOUNCE": "Estimated Hold Time Announce",
 144         "MINUTESANNOUNCE": "Minutes Announce",
 145         "MINUTEANNOUNCE": "Minute Announce",
 146         "SECONDSANNOUNCE": "Seconds Announce",
 147         "THANKYOUANNOUNCE": "'Thank You' Announce",
 148         "AUTOPAUSE": "Auto Pause",
 149         "AFTERCALLWORK": "After Call Work",
 150         "AFTERCALLWORKDURATION": "After Call Work Duration",
 151         "RINGINUSE": "Ring In Use",
 152         "MEMBERDELAY": "Member Delay",
 153         "TIMEOUTRESTART": "Timeout Restart",
 154         "MONITORFORMAT": "Recording Format",
 155         "SETINTERFACEVARIABLES": "Set Interface Variables",
 156         "SETQUEUEVARIABLES": "Set Queue Variables",
 157         "SETQUEUEENTRYVARIABLES": "Set Queue Entry Variables",
 158         "VARIABLE": "Variable",
 159         "CONTEXT": "Context",
 160         "SAVE": "Save",
 161         "SETTINGS": "Settings",
 162         "INBOUNDROUTES": "Inbound Routes",
 163         "PHONENUMBER": "Phone Number",
 164         "ADD_INBOUNDROUTE": "Add Inbound Route",
 165         "EDIT_INBOUNDROUTE": "Edit Inbound Route",
 166         "DELETE_INBOUNDROUTE": "Delete Inbound Route",
 167         "ACTIONS": "Actions",
 168         "OUTBOUNDROUTES": "Outbound Routes",
 169         "DESTINATIONPATTERN": "Destination Pattern",
 170         "ADD_OUTBOUNDROUTE": "Add Outbound Route",
 171         "EDIT_OUTBOUNDROUTE": "Edit Outbound Route",
 172         "DELETE_OUTBOUNDROUTE": "Delete Outbound Route",
 173         "CUTDIGITS": "Cut Digits",
 174         "RECORDING": "Recording",
 175         "RECORDINGFORMAT": "Recording format",
 176         "INTERNALROUTES": "Internal Routes",
 177         "ADD_INTERNALROUTE": "Add Internal Route",
 178         "EDIT_INTERNALROUTE": "Edit Internal Route",
 179         "DELETE_INTERNALROUTE": "Delete Internal Route",
 180         "CONTEXTS": "Contexts",
 181         "ADD_CONTEXT": "Add Context",
 182         "EDIT_CONTEXT": "Edit Context",
 183         "DELETE_CONTEXT": "Delete Context",
 184         "VOICEMAILS": "Voicemails",
 185         "ADD_VOICEMAIL": "Add Voicemail",
 186         "EDIT_VOICEMAIL": "Edit Voicemail",
 187         "DELETE_VOICEMAIL": "Delete Voicemail",
 188         "FULLNAME": "Full Name",
 189         "EMAIL": "Email",
 190         "MAILBOX": "Mailbox",
 191         "PASSWORD": "Password",
 192         "CONFIRM_PASSWORD": "Confirm Password",
 193         "TIMEZONE": "Timezone",
 194         "ATTACH": "Attach",
 195         "ENVELOPE": "Envelope",
 196         "DELETE": "Delete",
 197         "EMAILBODY": "Email Body",
 198         "EMAILSUBJECT": "Email Subject",
 199         "MAXSECONDS": "Max Seconds",
 200         "MAXMESSAGES": "Max Messages",
 201         "MESSAGES": "Messages",
 202         "SORT": "Sort",
 203         "ADD_MUSICONHOLD": "Add Music On Hold",
 204         "MUSICONHOLDS": "Music On Hold",
 205         "EDIT_MUSICONHOLD": "Edit Music On Hold",
 206         "DELETE_MUSICONHOLD": "Delete Music On Hold",
 207         "DIRECTORY": "Directory",
 208         "AUDIOFILES": "Audio Files",
 209         "RECORDINGS": "Recordings",
 210         "CHANSPY": "ChanSpy",
 211         "PREFIX": "Prefix",
 212         "OPTIONS": "Options",
 213         "AUTH": "Auth",
 214         "ADD_CHANSPY": "Add ChanSpy",
 215         "EDIT_CHANSPY": "Edit ChanSpy",
 216         "DELETE_CHANSPY": "Delete ChanSpy",
 217         "AGENTS": "Agents",
 218         "TELEPHONES": "Telephones",
 219         "QUEUES": "Queues",
 220         "QUEUE_CALLS": "Queue Calls",
 221         "QUEUE_PARAMETERS": "Queue Parameters",
 222         "ABANDONED_CALLS": "Abandoned Calls",
 223         "OUTBOUND_CALLS": "Outbound Calls",
 224         "AGI": "Agi",
 225         "DIAL": "Dial",
 226         "CALLYSQUARE": "CallySquare",
 227         "INTERNALDIAL": "Internal Dial",
 228         "EXTERNALDIAL": "External Dial",
 229         "RINGGROUP": "Ring Group",
 230         "PLAYBACK": "Playback",
 231         "QUEUE": "Queue",
 232         "SET": "Set",
 233         "VOICEMAIL": "Voicemail",
 234         "GOTO": "GoTo",
 235         "HANGUP": "Hangup",
 236         "CUSTOM": "Custom",
 237         "PROJECT": "Cally-Square Project",
 238         "TECHNOLOGY/RESOURCE": "Technology/Resource",
 239         "URL": "URL",
 240         "EDIT_APP": "Edit Application",
 241         "EDIT_INTERVAL": "Edit Interval",
 242         "DELETE_APP": "Delete Application",
 243         "INTERVALS": "Intervals",
 244         "USER": "User",
 245         "TRUNK": "Trunk",
 246         "PHONE": "Phone",
 247         "AUDIO_FILES": "Audio Files",
 248         "ANNOUNCE_OVERRIDES": "Announce Overrides",
 249         "MACRO": "Macro",
 250         "GOSUB": "GoSub",
 251         "RULE": "Rule",
 252         "POSITION": "Position",
 253         "ANSWER": "Answer",
 254         "VALUE": "Value",
 255         "MAILBOX@CONTEXT": "Mailbox@Context",
 256         "EXTENSION": "Extension",
 257         "PRIORITY": "Priority",
 258         "HANGUP_CAUSE": "Hangup Cause",
 259         "OUTBOUNDDIAL": "Outbound Dial",
 260         "CALLER_ID": "Caller ID",
 261         "NO_MESSAGE_AVAILABLE": "No messages available",
 262         "NO_SOUND_AVAILABLE": "No sounds available",
 263         "VOICERECORDINGS": "Voice Recordings",
 264         "CHANSPIES": "ChanSpy",
 265         "VOICE": "Voice",
 266         "REALTIME": "Realtime",
 267         "ID": "Id",
 268         "VOICEMAIL_CONTEXT": "Context",
 269         "NO_MOHSOUND_AVAILABLE": "No Music On Hold available",
 270         "FILE": "File",
 271         "ADD_MOHSOUND": "Add Music On Hold sound",
 272         "DOWNLOAD_MOHSOUND": "Download Music On Hold sound",
 273         "DELETE_MOHSOUND": "Delete Music On Hold sound",
 274         "UNIQUEID": "Unique ID",
 275         "AGENT": "Agent",
 276         "TYPE": "Type",
 277         "RATING": "Rating",
 278         "AUDIO": "Audio",
 279         "DATE": "Date",
 280         "NEW_VOICEQUEUE": "New Voice Queue",
 281         "NEW_INBOUNDROUTE": "New Inbound Route",
 282         "NEW_OUTBOUNDROUTE": "New Outbound Route",
 283         "NEW_INTERNALROUTE": "New Internal Route",
 284         "NEW_CONTEXT": "New Context",
 285         "NEW_VOICEMAIL": "New Voicemail",
 286         "NEW_MUSICONHOLD": "New Music On Hold",
 287         "NEW_CHANSPY": "New ChanSpy",
 288         "PENALTY": "Penalty",
 289         "ADD_TEAM_TO_VOICEQUEUE": "Add Team to Voice Queue",
 290         "ADD_AGENT_TO_VOICEQUEUE": "Add Agent to Voice Queue",
 291         "EDIT_DIAL": "Edit Dial",
 292         "EDIT_AGI": "Edit AGI",
 293         "EDIT_INTERNALDIAL": "Edit Internal Dial",
 294         "EDIT_EXTERNALDIAL": "Edit External Dial",
 295         "EDIT_RINGGROUP": "Edit Ring Group",
 296         "EDIT_PLAYBACK": "Edit Playback",
 297         "EDIT_QUEUE": "Edit Queue",
 298         "EDIT_SET": "Edit Set",
 299         "EDIT_GOTO": "Edit GoTo",
 300         "EDIT_HANGUP": "Edit Hangup",
 301         "EDIT_CUSTOM": "Edit Custom",
 302         "DURATION": "Duration",
 303         "RECEIVED_AT": "Received At",
 304         "YES": "Yes",
 305         "NO": "No",
 306         "HANGUPCAUSE_1": "1 = Unallocated number",
 307         "HANGUPCAUSE_16": "16 = Normal call clearing",
 308         "HANGUPCAUSE_17": "17 = User busy",
 309         "HANGUPCAUSE_18": "18 = No user responding (telehone device not connected)",
 310         "HANGUPCAUSE_21": "21 = Call rejected",
 311         "HANGUPCAUSE_22": "22 = Number changed",
 312         "HANGUPCAUSE_27": "27 = Destination out of order",
 313         "HANGUPCAUSE_38": "38 = Network out of order",
 314         "HANGUPCAUSE_41": "41 = Temporary failure",
 315         "RANDOM": "Random",
 316         "ALPHABETICAL": "Alphabetical",
 317         "NO_APPS_AVAILABLE": "No applications available",
 318         "DOWNLOAD_VOICERECORDING": "Download Voice Recording",
 319         "DELETE_VOICERECORDING": "Delete Voice Recording",
 320         "INTERNAL": "Internal",
 321         "PHONE_STATE": "Phone State",
 322         "PHONE_STATUS": "Phone Status",
 323         "TRUNK_STATUS": "Trunk Status",
 324         "REGISTERED": "Registered",
 325         "UNREGISTERED": "Unregistered",
 326         "LAGGED": "Lagged",
 327         "REACHABLE": "Reachable",
 328         "UNREACHABLE": "Unreachable",
 329         "UNKNOWN": "Unknown",
 330         "NOT_INUSE": "Not In Use",
 331         "INUSE": "In Use",
 332         "BUSY": "Busy",
 333         "INVALID": "Invalid",
 334         "UNAVAILABLE": "Unavailable",
 335         "RINGING": "Ringing",
 336         "ONHOLD": "On Hold",
 337         "RING": "Ring",
 338         "UP": "Up",
 339         "INFO": "Info",
 340         "TRUNKS": "Trunks",
 341         "REGISTRY": "Registry",
 342         "NO_REGISTRY": "No Registry",
 343         "LOGGED_IN": "Logged In (SIP Connected)",
 344         "PAUSED": "Paused",
 345         "WAITING": "Waiting",
 346         "TALKING": "Talking",
 347         "DID": "DID",
 348         "CALLER": "Caller",
 349         "TOTAL": "Total",
 350         "ANSWERED": "Answered",
 351         "ABANDONED": "Abandoned",
 352         "UNMANAGED": "Unmanaged",
 353         "AVG_HOLD_TIME": "Avg Hold Time",
 354         "AVG_DURATION": "Av Duration",
 355         "AVG_BILLABLE": "Avg Billable",
 356         "SOURCE": "Source",
 357         "DESTINATION": "Destination",
 358         "REJECTED": "Rejected",
 359         "FAILED": "Failed",
 360         "CALLED": "Called",
 361         "CONNECTED": "Connected",
 362         "NO_RATING": "No rating",
 363         "EDIT_VOICERECORDING": "Edit Voice Recording",
 364         "APPLICATION_NAME": "Application Name",
 365         "ARGUMENTS": "Arguments",
 366         "NO_AVAILABLE_INFO": "No Available Info",
 367         "ADD_AGENT_TO_QUEUE": "Add Agent To Queue",
 368         "DEFAULT_PAUSE": "DEFAULT PAUSE",
 369         "PAUSE": "Pause",
 370         "UNPAUSE": "End Pause",
 371         "REDIRECT_TO_NUMBER": "Redirect To Number",
 372         "REDIRECT_TO_AGENT": "Redirect To Agent",
 373         "AGENTADD_VOICEQUEUE": "Add Agent To Voice Queue",
 374         "APPLICATION": "Application",
 375         "FILES": "Files",
 376         "FORMAT": "Format",
 377         "MODE": "Mode",
 378         "RECORD": "Record",
 379         "TEAMADD_VOICEQUEUE": "Add Team To Voice Queue",
 380         "NEW_MOHSOUND": "New Music On Hold sound",
 381         "DOWNLOAD_MESSAGE": "Download",
 382         "DELETE_MESSAGE": "Delete",
 383         "QUEUE_PARAMS": "Queue Parameters",
 384         "TOTAL_OFFERED": "Total Offered",
 385         "READY": "Ready",
 386         "AGENTADD_QUEUE": "Add Agent To Voice Queue",
 387         "AGENTSADD_QUEUE": "Add Agents To Voice Queue",
 388         "ALL_TEAMS": "All Teams",
 389         "SELECTED_TEAMS": "Selected Teams",
 390         "ALL_AGENTS": "All Agents",
 391         "SELECTED_AGENTS": "Selected Agents",
 392         "CLOSING": "Closing",
 393         "TAGS": "Tags",
 394         "WAITING_FOR_AGENT": "Waiting For Agents",
 395         "EDIT_OUTBOUNDDIAL": "Edit Outbound Dial",
 396         "ACCOUNTNAME": "Account Name",
 397         "PAGE": "Page",
 398         "ROWSPERPAGE": "Rows per page",
 399         "OF": "of",
 400         "DISPOSITION": "Disposition",
 401         "CHAT": "Chat",
 402         "MAIL": "Email",
 403         "SMS": "SMS",
 404         "OPENCHANNEL": "Open Channel",
 405         "FAX": "Fax",
 406         "CLEAR": "Clear",
 407         "CALLS": "Calls",
 408         "STARTEDAT": "Started At",
 409         "ENDEDAT": "Ended At",
 410         "TAG": "Tag",
 411         "DETAILS": "Details",
 412         "BILLABLESECONDS": "Billable seconds",
 413         "ANSWEREDAT": "Answered At",
 414         "NOTE": "Note",
 415         "CLOSE": "Close",
 416         "SELECT_DATE": "Select Start Date",
 417         "SELECT_TYPE": "Select Type"
 418     }
 419 }