3 "ABANDONEDCALLS": "Abandoned Queue Calls",
4 "WAITING_FOR_AGENTS": "Waiting for agents",
6 "NO_AGENT_ONLINE": "No Agent Online",
7 "PARTIALPAUSE": "Partial Pause",
12 "EDIT_TRUNK": "Edit Trunk",
13 "GOTO_VOICEQUEUE": "Go To Realtime Voice Queues",
14 "GOTOREALTIME_VOICEQUEUE": "Go To Realtime Voice Queues",
17 "VOICEQUEUES": "Voice Queues",
18 "SEARCH_FOR_ANYONE": "Search",
20 "SELECTED": "Selected",
21 "SELECT_ALL": "Select All",
22 "SELECT_NONE": "Select None",
23 "DELETE_VOICEDISPOSITION": "Delete Voice Disposition",
24 "EDIT_VOICEDISPOSITION": "Edit Voice Disposition",
25 "EDIT_VOICEQUEUE": "Edit Voice Queue",
26 "DELETE_VOICEQUEUE": "Delete Voice Queue",
27 "MOHSOUNDS": "Moh Sounds",
28 "STRATEGY": "Strategy",
29 "DESCRIPTION": "Description",
30 "ADD_VOICEQUEUE": "Add Voice Queue",
31 "CREATED_AT": "Created At",
32 "CANT_PLAY_GSM_AUDIO_FILES": "Can't play gsm or wav49 audio files",
33 "APPLICATIONS_LIST": "Applications List",
35 "CUSTOM_APPLICATION": "(*) - Custom application"
38 "NAME_REQUIRED": "Mandatory field",
39 "APPLICATION_NAME_REQUIRED": "Mandatory field",
40 "TIMEOUT_REQUIRED": "Mandatory field",
41 "PHONENUMBER_REQUIRED": "Mandatory field",
42 "CONTEXT_REQUIRED": "Mandatory field",
43 "DESTINATIONPATTERN_REQUIRED": "Mandatory field",
44 "FULLNAME_REQUIRED": "Mandatory field",
45 "EMAIL_REQUIRED": "Mandatory field",
46 "EMAIL_MUST_VALID": "Wrong format",
47 "MAILBOX_REQUIRED": "Mandatory field",
48 "PASSWORD_REQUIRED": "Mandatory field",
49 "CONFIRM_NOT_MATCH": "The passwords don't match",
50 "TIMEZONE_REQUIRED": "Mandatory field",
51 "PREFIX_REQUIRED": "Mandatory field",
52 "OPTIONS_REQUIRED": "Mandatory field",
53 "AFTERCALLWORKDURATION_REQUIRED": "Mandatory field",
54 "TECHNOLOGY/RESOURCE_REQUIRED": "Mandatory field",
55 "PHONE_REQUIRED": "Mandatory field",
56 "VALUE_REQUIRED": "Mandatory field",
57 "EXTENSION_REQUIRED": "Mandatory field",
58 "PRIORITY_REQUIRED": "Mandatory field",
59 "NAME_MUST_VALID_PATTERN": "Wrong format",
60 "APPLICATION_REQUIRED": "Mandatory field",
61 "TIMEOUT_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
62 "MAXLENGTH_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
63 "RETRY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
64 "WRAPUPTIME_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
65 "WEIGHT_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
66 "ANNOUNCEFREQUENCY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
67 "MINANNOUNCEFREQUENCY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
68 "PERIODICANNOUNCEFREQUENCY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
69 "AFTERCALLWORKDURATION_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
70 "MEMBERDELAY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
71 "POSITION_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
72 "CUTDIGITS_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
73 "MAXSECONDS_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
74 "MAXMESSAGES_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
75 "MAXMESSAGES_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to"
79 "MAXLENGTH": "Maximum Length",
81 "WRAPUPTIME": "Wrapup Time",
83 "JOINWHENEMPTY": "Join when empty",
84 "LEAVEWHENEMPTY": "Leave when empty",
86 "TIMEOUT": "How many seconds to ring a device",
87 "MAXLENGTH": "Maximum number of callers allowed to wait in a queue: zero means unlimited",
88 "RETRY": "Time in seconds to wait before calling the next agent in queue when the timeout is expired",
89 "WRAPUPTIME": "Time in seconds to keep a queue member unavailable after completing a call",
90 "WEIGHT": "Weight of a queue in order to define priority if members are associated with multiple queues",
91 "JOINWHENEMPTY": "Used to control whether a caller is passed to a queue when no members are available",
92 "LEAVEWHENEMPTY": "Used to control whether callers are made leave the queue when no members are available to take calls",
93 "ANNOUNCEFREQUENCY": "How often to announce the caller’s position and/or estimated hold time in the queue (zero to disable)",
94 "MINANNOUNCEFREQUENCY": "Minimum announcement frequency (useful when the caller’s position changes frequently)",
95 "PERIODICANNOUNCEFREQUENCY": "Frequency of periodic announcements to the caller",
96 "ANNOUNCEPOSITIONLIMIT": "Used if announce-position is defined as either 'limit' or 'more'",
97 "AFTERCALLWORKDURATION": "Pause length triggered by the After Call Work option",
98 "MEMBERDELAY": "Inserts a delay prior to the caller and agent in queue get connected",
99 "MUSICONHOLD": "Sets the music class to use for a particular queue",
100 "ANNOUNCETOAGENT": "Play an announcement to the agent answering the call (typically to let him know what queue the caller is coming from)",
101 "RANDOMPERIODICANNOUNCE": "If yes, the defined periodic announcements will be played random",
102 "ANNOUNCEHOLDTIME": "Plays the estimated hold time along with the periodic announcements (Yes/No/Once)",
103 "ANNOUNCECALLERPOSITION": "Used to define if the caller’s position in the queue should be announced: No=never; Yes=always; Limit=only if it is within the limit defined by announce-position-limit; More= only if it is beyond the value defined by announce-position-limit",
104 "REPORTHOLDTIMEAGENT": "Enables reporting caller’s hold time to the agent in queue prior to connection",
105 "PERIODICANNOUNCE": "Set of periodic announcements to be played (in the order)",
106 "HOLDTIMEANNOUNCE": "Choose a Sound defined in Tools. Default=“Hold time”. Undefined=no announcement",
107 "YOUARENEXTANNOUNCE": "Choose a Sound defined in Tools. Default=“You are now first in line”. Undefined=no announcement",
108 "THEREAREANNOUNCE": "Choose a Sound defined in Tools. Default=“There are”. Undefined=no announcement",
109 "WAITINGCALLSANNOUNCE": "Choose a Sound defined in Tools. Default=“calls waiting”. Undefined=no announcement",
110 "ESTIMATEDHOLDTIMEANNOUNCE": "Choose a Sound defined in Tools. Default=“The current estimated hold time is”. Undefined=no announcement",
111 "MINUTESANNOUNCE": "Choose a Sound defined in Tools. Default=“minutes”. Undefined=no announcement",
112 "MINUTEANNOUNCE": "Choose a Sound defined in Tools. Default=“minute”. Undefined=no announcement",
113 "SECONDSANNOUNCE": "Choose a Sound defined in Tools. Default=“seconds”. Undefined=no announcement",
114 "THANKYOUANNOUNCE": "Choose a Sound defined in Tools. Default=“Thank you for your patience”. Undefined=no announcement",
115 "AFTERCALLWORK": "If enabled, the agent will be set on Pause after completing a call",
116 "AUTOPAUSE": "Enables/disables the automatic pause of agents who fail to answer a call. If enabled it causes the agent to be paused in all queues he belongs to",
117 "RINGINUSE": "To avoid/allow sending calls to members whose status is In Use",
118 "TIMEOUTRESTART": "If yes, this resets the timeout for an agent to answer when either a BUSY or CONGESTION status is received from the channel",
119 "MONITORFORMAT": "Specifies the file format to use when recording. If monitor-format is inactive, calls will not be recorded",
120 "CONTEXT": "Allows a caller to exit the queue by pressing a single DTMF digit. If a context is specified and the caller enters a number, that digit will attempt to be matched in the context specified, and dialplan execution will continue there",
121 "SETINTERFACEVARIABLES": "If set to yes, just prior to the caller being connected with a queue agent some variables will be set (for more information see wiki docs)",
122 "SETQUEUEVARIABLES": "If set to yes, just prior to the caller being connected with a queue agent and leaving the queue, some variables will be set (for more information, see wiki docs)",
123 "SETQUEUEENTRYVARIABLES": "If set to yes, just prior to the caller being connected with a queue agent some variables will be set (for more information, see wiki docs)",
124 "RECORDING": "Enable call recording",
125 "VOICEMAIL_CONTEXT": "The context of the relative extension",
126 "NAME": "Only numbers, letters and specific characters (._) are supported"
128 "MUSICONHOLD": "Music On Hold",
129 "ANNOUNCETOAGENT": "Announce To Agent",
130 "ANNOUNCEMENTS": "Announcements",
131 "ADVANCED": "Advanced",
132 "ANNOUNCEFREQUENCY": "Announce Frequency",
133 "MINANNOUNCEFREQUENCY": "Minimum Announce Frequency",
134 "PERIODICANNOUNCEFREQUENCY": "Periodic Announce Frequency",
135 "RANDOMPERIODICANNOUNCE": "Random Periodic Announce",
136 "ANNOUNCEHOLDTIME": "Announce Hold Time",
137 "ANNOUNCECALLERPOSITION": "Announce Caller Position",
138 "ANNOUNCEPOSITIONLIMIT": "Announce Position Limit",
139 "REPORTHOLDTIMEAGENT": "Report Agent Hold Time",
140 "PERIODICANNOUNCE": "Periodic Announce",
141 "HOLDTIMEANNOUNCE": "Hold Time Announce",
142 "YOUARENEXTANNOUNCE": "'You are next' Announce",
143 "THEREAREANNOUNCE": "'There are' Announce",
144 "WAITINGCALLSANNOUNCE": "Waiting Calls Announce",
145 "ESTIMATEDHOLDTIMEANNOUNCE": "Estimated Hold Time Announce",
146 "MINUTESANNOUNCE": "Minutes Announce",
147 "MINUTEANNOUNCE": "Minute Announce",
148 "SECONDSANNOUNCE": "Seconds Announce",
149 "THANKYOUANNOUNCE": "'Thank You' Announce",
150 "AUTOPAUSE": "Auto Pause",
151 "AFTERCALLWORK": "After Call Work",
152 "AFTERCALLWORKDURATION": "After Call Work Duration",
153 "RINGINUSE": "Ring In Use",
154 "MEMBERDELAY": "Member Delay",
155 "TIMEOUTRESTART": "Timeout Restart",
156 "MONITORFORMAT": "Recording Format",
157 "SETINTERFACEVARIABLES": "Set Interface Variables",
158 "SETQUEUEVARIABLES": "Set Queue Variables",
159 "SETQUEUEENTRYVARIABLES": "Set Queue Entry Variables",
160 "VARIABLE": "Variable",
161 "CONTEXT": "Context",
163 "SETTINGS": "Settings",
164 "INBOUNDROUTES": "Inbound Routes",
165 "PHONENUMBER": "Phone Number",
166 "ADD_INBOUNDROUTE": "Add Inbound Route",
167 "EDIT_INBOUNDROUTE": "Edit Inbound Route",
168 "DELETE_INBOUNDROUTE": "Delete Inbound Route",
169 "ACTIONS": "Actions",
170 "OUTBOUNDROUTES": "Outbound Routes",
171 "DESTINATIONPATTERN": "Destination Pattern",
172 "ADD_OUTBOUNDROUTE": "Add Outbound Route",
173 "EDIT_OUTBOUNDROUTE": "Edit Outbound Route",
174 "DELETE_OUTBOUNDROUTE": "Delete Outbound Route",
175 "CUTDIGITS": "Cut Digits",
176 "RECORDING": "Recording",
177 "RECORDINGFORMAT": "Recording format",
178 "INTERNALROUTES": "Internal Routes",
179 "ADD_INTERNALROUTE": "Add Internal Route",
180 "EDIT_INTERNALROUTE": "Edit Internal Route",
181 "DELETE_INTERNALROUTE": "Delete Internal Route",
182 "CONTEXTS": "Contexts",
183 "ADD_CONTEXT": "Add Context",
184 "EDIT_CONTEXT": "Edit Context",
185 "DELETE_CONTEXT": "Delete Context",
186 "VOICEMAILS": "Voicemails",
187 "ADD_VOICEMAIL": "Add Voicemail",
188 "EDIT_VOICEMAIL": "Edit Voicemail",
189 "DELETE_VOICEMAIL": "Delete Voicemail",
190 "FULLNAME": "Full Name",
192 "MAILBOX": "Mailbox",
193 "PASSWORD": "Password",
194 "CONFIRM_PASSWORD": "Confirm Password",
195 "TIMEZONE": "Timezone",
197 "ENVELOPE": "Envelope",
199 "EMAILBODY": "Email Body",
200 "EMAILSUBJECT": "Email Subject",
201 "MAXSECONDS": "Max Seconds",
202 "MAXMESSAGES": "Max Messages",
203 "MESSAGES": "Messages",
205 "ADD_MUSICONHOLD": "Add Music On Hold",
206 "MUSICONHOLDS": "Music On Hold",
207 "EDIT_MUSICONHOLD": "Edit Music On Hold",
208 "DELETE_MUSICONHOLD": "Delete Music On Hold",
209 "DIRECTORY": "Directory",
210 "AUDIOFILES": "Audio Files",
211 "RECORDINGS": "Recordings",
212 "CHANSPY": "ChanSpy",
214 "OPTIONS": "Options",
216 "ADD_CHANSPY": "Add ChanSpy",
217 "EDIT_CHANSPY": "Edit ChanSpy",
218 "DELETE_CHANSPY": "Delete ChanSpy",
220 "TELEPHONES": "Telephones",
222 "QUEUE_CALLS": "Queue Calls",
223 "QUEUE_PARAMETERS": "Queue Parameters",
224 "ABANDONED_CALLS": "Abandoned Calls",
225 "OUTBOUND_CALLS": "Outbound Calls",
228 "CALLYSQUARE": "CallySquare",
229 "INTERNALDIAL": "Internal Dial",
230 "EXTERNALDIAL": "External Dial",
231 "RINGGROUP": "Ring Group",
232 "PLAYBACK": "Playback",
235 "VOICEMAIL": "Voicemail",
239 "PROJECT": "Cally-Square Project",
240 "TECHNOLOGY/RESOURCE": "Technology/Resource",
242 "EDIT_APP": "Edit Application",
243 "EDIT_INTERVAL": "Edit Interval",
244 "DELETE_APP": "Delete Application",
245 "INTERVALS": "Intervals",
249 "AUDIO_FILES": "Audio Files",
250 "ANNOUNCE_OVERRIDES": "Announce Overrides",
254 "POSITION": "Position",
257 "MAILBOX@CONTEXT": "Mailbox@Context",
258 "EXTENSION": "Extension",
259 "PRIORITY": "Priority",
260 "HANGUP_CAUSE": "Hangup Cause",
261 "OUTBOUNDDIAL": "Outbound Dial",
262 "CALLER_ID": "Caller ID",
263 "NO_MESSAGE_AVAILABLE": "No messages available",
264 "NO_SOUND_AVAILABLE": "No sounds available",
265 "VOICERECORDINGS": "Voice Recordings",
266 "CHANSPIES": "ChanSpy",
268 "REALTIME": "Realtime",
270 "VOICEMAIL_CONTEXT": "Context",
271 "NO_MOHSOUND_AVAILABLE": "No Music On Hold available",
273 "ADD_MOHSOUND": "Add Music On Hold sound",
274 "DOWNLOAD_MOHSOUND": "Download Music On Hold sound",
275 "DELETE_MOHSOUND": "Delete Music On Hold sound",
276 "UNIQUEID": "Unique ID",
282 "NEW_VOICEQUEUE": "New Voice Queue",
283 "NEW_INBOUNDROUTE": "New Inbound Route",
284 "NEW_OUTBOUNDROUTE": "New Outbound Route",
285 "NEW_INTERNALROUTE": "New Internal Route",
286 "NEW_CONTEXT": "New Context",
287 "NEW_VOICEMAIL": "New Voicemail",
288 "NEW_MUSICONHOLD": "New Music On Hold",
289 "NEW_CHANSPY": "New ChanSpy",
290 "PENALTY": "Penalty",
291 "ADD_TEAM_TO_VOICEQUEUE": "Add Team to Voice Queue",
292 "ADD_AGENT_TO_VOICEQUEUE": "Add Agent to Voice Queue",
293 "EDIT_DIAL": "Edit Dial",
294 "EDIT_AGI": "Edit AGI",
295 "EDIT_INTERNALDIAL": "Edit Internal Dial",
296 "EDIT_EXTERNALDIAL": "Edit External Dial",
297 "EDIT_RINGGROUP": "Edit Ring Group",
298 "EDIT_PLAYBACK": "Edit Playback",
299 "EDIT_QUEUE": "Edit Queue",
300 "EDIT_SET": "Edit Set",
301 "EDIT_GOTO": "Edit GoTo",
302 "EDIT_HANGUP": "Edit Hangup",
303 "EDIT_CUSTOM": "Edit Custom",
304 "DURATION": "Duration",
305 "RECEIVED_AT": "Received At",
308 "HANGUPCAUSE_1": "1 = Unallocated number",
309 "HANGUPCAUSE_16": "16 = Normal call clearing",
310 "HANGUPCAUSE_17": "17 = User busy",
311 "HANGUPCAUSE_18": "18 = No user responding (telehone device not connected)",
312 "HANGUPCAUSE_21": "21 = Call rejected",
313 "HANGUPCAUSE_22": "22 = Number changed",
314 "HANGUPCAUSE_27": "27 = Destination out of order",
315 "HANGUPCAUSE_38": "38 = Network out of order",
316 "HANGUPCAUSE_41": "41 = Temporary failure",
318 "ALPHABETICAL": "Alphabetical",
319 "NO_APPS_AVAILABLE": "No applications available",
320 "DOWNLOAD_VOICERECORDING": "Download Voice Recording",
321 "DELETE_VOICERECORDING": "Delete Voice Recording",
322 "INTERNAL": "Internal",
323 "PHONE_STATE": "Phone State",
324 "PHONE_STATUS": "Phone Status",
325 "TRUNK_STATUS": "Trunk Status",
326 "REGISTERED": "Registered",
327 "UNREGISTERED": "Unregistered",
329 "REACHABLE": "Reachable",
330 "UNREACHABLE": "Unreachable",
331 "UNKNOWN": "Unknown",
332 "NOT_INUSE": "Not In Use",
335 "INVALID": "Invalid",
336 "UNAVAILABLE": "Unavailable",
337 "RINGING": "Ringing",
343 "REGISTRY": "Registry",
344 "NO_REGISTRY": "No Registry",
345 "LOGGED_IN": "Logged In (SIP Connected)",
347 "WAITING": "Waiting",
348 "TALKING": "Talking",
352 "ANSWERED": "Answered",
353 "ABANDONED": "Abandoned",
354 "UNMANAGED": "Unmanaged",
355 "AVG_HOLD_TIME": "Avg Hold Time",
356 "AVG_DURATION": "Av Duration",
357 "AVG_BILLABLE": "Avg Billable",
359 "DESTINATION": "Destination",
360 "REJECTED": "Rejected",
363 "CONNECTED": "Connected",
364 "NO_RATING": "No rating",
365 "EDIT_VOICERECORDING": "Edit Voice Recording",
366 "APPLICATION_NAME": "Application Name",
367 "ARGUMENTS": "Arguments",
368 "NO_AVAILABLE_INFO": "No Available Info",
369 "ADD_AGENT_TO_QUEUE": "Add Agent To Queue",
370 "DEFAULT_PAUSE": "DEFAULT PAUSE",
372 "UNPAUSE": "End Pause",
373 "REDIRECT_TO_NUMBER": "Redirect To Number",
374 "REDIRECT_TO_AGENT": "Redirect To Agent",
375 "AGENTADD_VOICEQUEUE": "Add Agent To Voice Queue",
376 "APPLICATION": "Application",
381 "TEAMADD_VOICEQUEUE": "Add Team To Voice Queue",
382 "NEW_MOHSOUND": "New Music On Hold sound",
383 "DOWNLOAD_MESSAGE": "Download",
384 "DELETE_MESSAGE": "Delete",
385 "QUEUE_PARAMS": "Queue Parameters",
386 "TOTAL_OFFERED": "Total Offered",
388 "AGENTADD_QUEUE": "Add Agent To Voice Queue",
389 "AGENTSADD_QUEUE": "Add Agents To Voice Queue",
390 "ALL_TEAMS": "All Teams",
391 "SELECTED_TEAMS": "Selected Teams",
392 "ALL_AGENTS": "All Agents",
393 "SELECTED_AGENTS": "Selected Agents",
394 "CLOSING": "Closing",
396 "WAITING_FOR_AGENT": "Waiting For Agents",
397 "EDIT_OUTBOUNDDIAL": "Edit Outbound Dial",
398 "ACCOUNTNAME": "Account Name",
400 "ROWSPERPAGE": "Rows per page",
402 "DISPOSITION": "Disposition",
406 "OPENCHANNEL": "Open Channel",
410 "STARTEDAT": "Started At",
411 "ENDEDAT": "Ended At",
413 "DETAILS": "Details",
414 "BILLABLESECONDS": "Billable seconds",
415 "ANSWEREDAT": "Answered At",
418 "SELECT_DATE": "Select Start Date",
419 "SELECT_TYPE": "Select Type"