Built motion from commit 3e059bc2.|2.5.32
[motion2.git] / public / app / main / apps / voice / i18n / en.json
1 {
2   "VOICE": {
3     "SECOND_LEVEL_DISPOSITION": "Second Level Disposition",
4     "THIRD_LEVEL_DISPOSITION": "Third Level Disposition",
5     "FAILUREREASON": "Failure reason",
6     "TEXT": "Text",
7     "DOWNLOADTRANSCRIBE_VOICERECORDING": "Download Transcript",
8     "INBOUND": "Inbound",
9     "OUTBOUND": "Outbound",
10     "DIALER": "Dialer",
11     "LOGIN_TIME": "Login time",
12     "PAUSE_TIME": "Pause time",
13     "ABANDONEDCALLS": "Abandoned Queue Calls",
14     "WAITING_FOR_AGENTS": "Waiting for agents",
15     "ACTIVE": "Active",
16     "NO_AGENT_ONLINE": "No Agent Online",
17     "PARTIALPAUSE": "Partial Pause",
18     "STATUS": "Status",
19     "TIMER": "Timer",
20     "ALL": "All",
21     "IDLE": "Idle",
22     "EDIT_TRUNK": "Edit Trunk",
23     "GOTO_VOICEQUEUE": "Go To Realtime Voice Queues",
24     "GOTOREALTIME_VOICEQUEUE": "Go To Realtime Voice Queues",
25     "NAME": "Name",
26     "LOGOUT": "Logout",
27     "VOICEQUEUES": "Voice Queues",
28     "SEARCH_FOR_ANYONE": "Search",
29     "BACK": "Back",
30     "SELECTED": "Selected",
31     "SELECT_ALL": "Select All",
32     "SELECT_NONE": "Select None",
33     "DELETE_VOICEDISPOSITION": "Delete Voice Disposition",
34     "EDIT_VOICEDISPOSITION": "Edit Voice Disposition",
35     "EDIT_VOICEQUEUE": "Edit Voice Queue",
36     "DELETE_VOICEQUEUE": "Delete Voice Queue",
37     "MOHSOUNDS": "Moh Sounds",
38     "STRATEGY": "Strategy",
39     "DESCRIPTION": "Description",
40     "ADD_VOICEQUEUE": "Add Voice Queue",
41     "CREATED_AT": "Created At",
42     "CANT_PLAY_GSM_AUDIO_FILES": "Can't play gsm or wav49 audio files",
43     "APPLICATIONS_LIST": "Applications List",
44     "GENERAL": "General",
45     "TIMEOUT": "Timeout",
46     "MAXLENGTH": "Maximum Length",
47     "RETRY": "Retry",
48     "WRAPUPTIME": "Wrapup Time",
49     "WEIGHT": "Weight",
50     "JOINWHENEMPTY": "Join when empty",
51     "LEAVEWHENEMPTY": "Leave when empty",
52     "MUSICONHOLD": "Music On Hold",
53     "ANNOUNCETOAGENT": "Announce To Agent",
54     "ANNOUNCEMENTS": "Announcements",
55     "ADVANCED": "Advanced",
56     "ANNOUNCEFREQUENCY": "Announce Frequency",
57     "MINANNOUNCEFREQUENCY": "Minimum Announce Frequency",
58     "PERIODICANNOUNCEFREQUENCY": "Periodic Announce Frequency",
59     "RANDOMPERIODICANNOUNCE": "Random Periodic Announce",
60     "ANNOUNCEHOLDTIME": "Announce Hold Time",
61     "ANNOUNCECALLERPOSITION": "Announce Caller Position",
62     "ANNOUNCEPOSITIONLIMIT": "Announce Position Limit",
63     "REPORTHOLDTIMEAGENT": "Report Agent Hold Time",
64     "PERIODICANNOUNCE": "Periodic Announce",
65     "HOLDTIMEANNOUNCE": "Hold Time Announce",
66     "YOUARENEXTANNOUNCE": "'You are next' Announce",
67     "THEREAREANNOUNCE": "'There are' Announce",
68     "WAITINGCALLSANNOUNCE": "Waiting Calls Announce",
69     "ESTIMATEDHOLDTIMEANNOUNCE": "Estimated Hold Time Announce",
70     "MINUTESANNOUNCE": "Minutes Announce",
71     "MINUTEANNOUNCE": "Minute Announce",
72     "SECONDSANNOUNCE": "Seconds Announce",
73     "THANKYOUANNOUNCE": "'Thank You' Announce",
74     "AUTOPAUSE": "Auto Pause",
75     "AFTERCALLWORK": "After Call Work",
76     "AFTERCALLWORKDURATION": "After Call Work Duration",
77     "RINGINUSE": "Ring In Use",
78     "MEMBERDELAY": "Member Delay",
79     "TIMEOUTRESTART": "Timeout Restart",
80     "MONITORFORMAT": "Recording Format",
81     "SETINTERFACEVARIABLES": "Set Interface Variables",
82     "SETQUEUEVARIABLES": "Set Queue Variables",
83     "SETQUEUEENTRYVARIABLES": "Set Queue Entry Variables",
84     "VARIABLE": "Variable",
85     "CONTEXT": "Context",
86     "SAVE": "Save",
87     "SETTINGS": "Settings",
88     "INBOUNDROUTES": "Inbound Routes",
89     "PHONENUMBER": "Phone Number",
90     "ADD_INBOUNDROUTE": "Add Inbound Route",
91     "EDIT_INBOUNDROUTE": "Edit Inbound Route",
92     "DELETE_INBOUNDROUTE": "Delete Inbound Route",
93     "ACTIONS": "Actions",
94     "OUTBOUNDROUTES": "Outbound Routes",
95     "DESTINATIONPATTERN": "Destination Pattern",
96     "ADD_OUTBOUNDROUTE": "Add Outbound Route",
97     "EDIT_OUTBOUNDROUTE": "Edit Outbound Route",
98     "DELETE_OUTBOUNDROUTE": "Delete Outbound Route",
99     "CUTDIGITS": "Cut Digits",
100     "RECORDING": "Recording",
101     "RECORDINGFORMAT": "Recording format",
102     "INTERNALROUTES": "Internal Routes",
103     "ADD_INTERNALROUTE": "Add Internal Route",
104     "EDIT_INTERNALROUTE": "Edit Internal Route",
105     "DELETE_INTERNALROUTE": "Delete Internal Route",
106     "CONTEXTS": "Contexts",
107     "ADD_CONTEXT": "Add Context",
108     "EDIT_CONTEXT": "Edit Context",
109     "DELETE_CONTEXT": "Delete Context",
110     "VOICEMAILS": "Voicemails",
111     "ADD_VOICEMAIL": "Add Voicemail",
112     "EDIT_VOICEMAIL": "Edit Voicemail",
113     "DELETE_VOICEMAIL": "Delete Voicemail",
114     "FULLNAME": "Full Name",
115     "EMAIL": "Email",
116     "MAILBOX": "Mailbox",
117     "PASSWORD": "Password",
118     "CONFIRM_PASSWORD": "Confirm Password",
119     "TIMEZONE": "Timezone",
120     "ATTACH": "Attach",
121     "ENVELOPE": "Envelope",
122     "DELETE": "Delete",
123     "EMAILBODY": "Email Body",
124     "EMAILSUBJECT": "Email Subject",
125     "MAXSECONDS": "Max Seconds",
126     "MAXMESSAGES": "Max Messages",
127     "MESSAGES": "Messages",
128     "SORT": "Sort",
129     "ADD_MUSICONHOLD": "Add Music On Hold",
130     "MUSICONHOLDS": "Music On Hold",
131     "EDIT_MUSICONHOLD": "Edit Music On Hold",
132     "DELETE_MUSICONHOLD": "Delete Music On Hold",
133     "DIRECTORY": "Directory",
134     "AUDIOFILES": "Audio Files",
135     "RECORDINGS": "Recordings",
136     "CHANSPY": "ChanSpy",
137     "PREFIX": "Prefix",
138     "OPTIONS": "Options",
139     "AUTH": "Auth",
140     "ADD_CHANSPY": "Add ChanSpy",
141     "EDIT_CHANSPY": "Edit ChanSpy",
142     "DELETE_CHANSPY": "Delete ChanSpy",
143     "AGENTS": "Agents",
144     "TELEPHONES": "Telephones",
145     "QUEUES": "Queues",
146     "QUEUE_CALLS": "Queue Calls",
147     "QUEUE_PARAMETERS": "Queue Parameters",
148     "ABANDONED_CALLS": "Abandoned Calls",
149     "OUTBOUND_CALLS": "Outbound Calls",
150     "AGI": "Agi",
151     "DIAL": "Dial",
152     "CALLYSQUARE": "CallySquare",
153     "INTERNALDIAL": "Internal Dial",
154     "EXTERNALDIAL": "External Dial",
155     "RINGGROUP": "Ring Group",
156     "PLAYBACK": "Playback",
157     "QUEUE": "Queue",
158     "SET": "Set",
159     "VOICEMAIL": "Voicemail",
160     "GOTO": "GoTo",
161     "HANGUP": "Hangup",
162     "CUSTOM": "Custom",
163     "PROJECT": "Cally-Square Project",
164     "TECHNOLOGY/RESOURCE": "Technology/Resource",
165     "URL": "URL",
166     "EDIT_APP": "Edit Application",
167     "EDIT_INTERVAL": "Edit Interval",
168     "DELETE_APP": "Delete Application",
169     "INTERVALS": "Intervals",
170     "USER": "User",
171     "TRUNK": "Trunk",
172     "PHONE": "Phone",
173     "AUDIO_FILES": "Audio Files",
174     "ANNOUNCE_OVERRIDES": "Announce Overrides",
175     "MACRO": "Macro",
176     "GOSUB": "GoSub",
177     "RULE": "Rule",
178     "POSITION": "Position",
179     "ANSWER": "Answer",
180     "VALUE": "Value",
181     "MAILBOX@CONTEXT": "Mailbox@Context",
182     "EXTENSION": "Extension",
183     "PRIORITY": "Priority",
184     "HANGUP_CAUSE": "Hangup Cause",
185     "OUTBOUNDDIAL": "Outbound Dial",
186     "CALLER_ID": "Caller ID",
187     "NO_MESSAGE_AVAILABLE": "No messages available",
188     "NO_SOUND_AVAILABLE": "No sounds available",
189     "VOICERECORDINGS": "Voice Recordings",
190     "CHANSPIES": "ChanSpy",
191     "VOICE": "Voice",
192     "REALTIME": "Realtime",
193     "ID": "Id",
194     "VOICEMAIL_CONTEXT": "Context",
195     "NO_MOHSOUND_AVAILABLE": "No Music On Hold available",
196     "FILE": "File",
197     "ADD_MOHSOUND": "Add Music On Hold sound",
198     "DOWNLOAD_MOHSOUND": "Download Music On Hold sound",
199     "DELETE_MOHSOUND": "Delete Music On Hold sound",
200     "UNIQUEID": "Unique ID",
201     "AGENT": "Agent",
202     "TYPE": "Type",
203     "RATING": "Rating",
204     "AUDIO": "Audio",
205     "DATE": "Date",
206     "NEW_VOICEQUEUE": "New Voice Queue",
207     "NEW_INBOUNDROUTE": "New Inbound Route",
208     "NEW_OUTBOUNDROUTE": "New Outbound Route",
209     "NEW_INTERNALROUTE": "New Internal Route",
210     "NEW_CONTEXT": "New Context",
211     "NEW_VOICEMAIL": "New Voicemail",
212     "NEW_MUSICONHOLD": "New Music On Hold",
213     "NEW_CHANSPY": "New ChanSpy",
214     "PENALTY": "Penalty",
215     "ADD_TEAM_TO_VOICEQUEUE": "Add Team to Voice Queue",
216     "ADD_AGENT_TO_VOICEQUEUE": "Add Agent to Voice Queue",
217     "EDIT_DIAL": "Edit Dial",
218     "EDIT_AGI": "Edit AGI",
219     "EDIT_INTERNALDIAL": "Edit Internal Dial",
220     "EDIT_EXTERNALDIAL": "Edit External Dial",
221     "EDIT_RINGGROUP": "Edit Ring Group",
222     "EDIT_PLAYBACK": "Edit Playback",
223     "EDIT_QUEUE": "Edit Queue",
224     "EDIT_SET": "Edit Set",
225     "EDIT_GOTO": "Edit GoTo",
226     "EDIT_HANGUP": "Edit Hangup",
227     "EDIT_CUSTOM": "Edit Custom",
228     "DURATION": "Duration",
229     "RECEIVED_AT": "Received At",
230     "YES": "Yes",
231     "NO": "No",
232     "HANGUPCAUSE_1": "1 = Unallocated number",
233     "HANGUPCAUSE_16": "16 = Normal call clearing",
234     "HANGUPCAUSE_17": "17 = User busy",
235     "HANGUPCAUSE_18": "18 = No user responding (telehone device not connected)",
236     "HANGUPCAUSE_21": "21 = Call rejected",
237     "HANGUPCAUSE_22": "22 = Number changed",
238     "HANGUPCAUSE_27": "27 = Destination out of order",
239     "HANGUPCAUSE_38": "38 = Network out of order",
240     "HANGUPCAUSE_41": "41 = Temporary failure",
241     "RANDOM": "Random",
242     "ALPHABETICAL": "Alphabetical",
243     "NO_APPS_AVAILABLE": "No applications available",
244     "DOWNLOAD_VOICERECORDING": "Download Voice Recording",
245     "DELETE_VOICERECORDING": "Delete Voice Recording",
246     "INTERNAL": "Internal",
247     "PHONE_STATE": "Phone State",
248     "PHONE_STATUS": "Phone Status",
249     "TRUNK_STATUS": "Trunk Status",
250     "REGISTERED": "Registered",
251     "UNREGISTERED": "Unregistered",
252     "LAGGED": "Lagged",
253     "REACHABLE": "Reachable",
254     "UNREACHABLE": "Unreachable",
255     "UNKNOWN": "Unknown",
256     "NOT_INUSE": "Not In Use",
257     "INUSE": "In Use",
258     "BUSY": "Busy",
259     "INVALID": "Invalid",
260     "UNAVAILABLE": "Unavailable",
261     "RINGING": "Ringing",
262     "ONHOLD": "On Hold",
263     "RING": "Ring",
264     "UP": "Up",
265     "INFO": "Info",
266     "TRUNKS": "Trunks",
267     "REGISTRY": "Registry",
268     "NO_REGISTRY": "No Registry",
269     "LOGGED_IN": "Logged In (SIP Connected)",
270     "PAUSED": "Paused",
271     "WAITING": "Waiting",
272     "TALKING": "Talking",
273     "DID": "DID",
274     "CALLER": "Caller",
275     "TOTAL": "Total",
276     "ANSWERED": "Answered",
277     "ABANDONED": "Abandoned",
278     "UNMANAGED": "Unmanaged",
279     "AVG_HOLD_TIME": "Avg Hold Time",
280     "AVG_DURATION": "Av Duration",
281     "AVG_BILLABLE": "Avg Billable",
282     "SOURCE": "Source",
283     "DESTINATION": "Destination",
284     "REJECTED": "Rejected",
285     "FAILED": "Failed",
286     "CALLED": "Called",
287     "CONNECTED": "Connected",
288     "NO_RATING": "No rating",
289     "EDIT_VOICERECORDING": "Edit Voice Recording",
290     "APPLICATION_NAME": "Application Name",
291     "ARGUMENTS": "Arguments",
292     "NO_AVAILABLE_INFO": "No Available Info",
293     "ADD_AGENT_TO_QUEUE": "Add Agent To Queue",
294     "DEFAULT_PAUSE": "DEFAULT PAUSE",
295     "PAUSE": "Pause",
296     "UNPAUSE": "End Pause",
297     "REDIRECT_TO_NUMBER": "Redirect To Number",
298     "REDIRECT_TO_AGENT": "Redirect To Agent",
299     "AGENTADD_VOICEQUEUE": "Add Agent To Voice Queue",
300     "APPLICATION": "Application",
301     "FILES": "Files",
302     "FORMAT": "Format",
303     "MODE": "Mode",
304     "RECORD": "Record",
305     "TEAMADD_VOICEQUEUE": "Add Team To Voice Queue",
306     "NEW_MOHSOUND": "New Music On Hold sound",
307     "DOWNLOAD_MESSAGE": "Download",
308     "DELETE_MESSAGE": "Delete",
309     "QUEUE_PARAMS": "Queue Parameters",
310     "TOTAL_OFFERED": "Total Offered",
311     "READY": "Ready",
312     "AGENTADD_QUEUE": "Add Agent To Voice Queue",
313     "AGENTSADD_QUEUE": "Add Agents To Voice Queue",
314     "ALL_TEAMS": "All Teams",
315     "SELECTED_TEAMS": "Selected Teams",
316     "ALL_AGENTS": "All Agents",
317     "SELECTED_AGENTS": "Selected Agents",
318     "CLOSING": "Closing",
319     "TAGS": "Tags",
320     "WAITING_FOR_AGENT": "Waiting For Agents",
321     "EDIT_OUTBOUNDDIAL": "Edit Outbound Dial",
322     "ACCOUNTNAME": "Account Name",
323     "PAGE": "Page",
324     "ROWSPERPAGE": "Rows per page",
325     "OF": "of",
326     "DISPOSITION": "Disposition",
327     "CHAT": "Chat",
328     "MAIL": "Email",
329     "SMS": "SMS",
330     "OPENCHANNEL": "Open Channel",
331     "FAX": "Fax",
332     "CLEAR": "Clear",
333     "CALLS": "Calls",
334     "STARTEDAT": "Started At",
335     "ENDEDAT": "Ended At",
336     "TAG": "Tag",
337     "DETAILS": "Details",
338     "BILLABLESECONDS": "Billable seconds",
339     "ANSWEREDAT": "Answered At",
340     "NOTE": "Note",
341     "CLOSE": "Close",
342     "SELECT_DATE": "Select Start Date",
343     "SELECT_TYPE": "Select Type",
344     "VOICEPREFIXES": "Out Prefixes",
345     "NEW_VOICEPREFIX": "New Prefix",
346     "ADD_VOICEPREFIX": "Add Prefix",
347     "EDIT_VOICEPREFIX": "Edit Prefix",
348     "AGENTADD_VOICEPREFIX": "Add Agent to Prefix",
349     "DELETE_VOICEPREFIX": "Delete Prefix",
350     "OUTBOUNDROUTE": "Outbound Route",
351     "CALLERIDALL": "Caller Id",
352     "MANDATORYDISPOSITION": "Mandatory disposition",
353     "MANDATORYDISPOSITIONPAUSEID": "Mandatory disposition pause status",
354     "SCREENRECORDING": "Manage Screen Recording",
355     "START_SCREENRECORDING": "Start Screen Recording",
356     "STOP_SCREENRECORDING": "Stop Screen Recording",
357     "TOOLTIP_SCREENRECORDING_ON": "Screen Recording in progress",
358     "TOOLTIP_SCREENRECORDING_OFF": "Screen Recording available",
359     "CANT_DOWNLOAD_THIS_FILE": "Can't download this file",
360     "WRONG_EXTENSION": "The file presents the wrong extension",
361     "FILE_NOT_FOUND": "File not found",
362     "TEAMS_ASSOCIATION": "Teams Association",
363     "TRANSCRIBE": "Transcribe",
364     "TRANSCRIPT": "Transcript",
365     "SENTIMENTANALYSIS": "Sentiment Analysis",
366     "TRANSCRIBESTATUS_COMPLETED": "Completed",
367     "TRANSCRIBESTATUS_IN_PROGRESS": "In progress",
368     "TRANSCRIBESTATUS_FAILED": "Failed",
369     "TRANSCRIBESTATUS_NEW": "New",
370     "TRANSCRIPTANALYSIS": "Transcript & Analysis",
371     "SENTIMENT_POSITIVE": "Positive",
372     "SENTIMENT_NEGATIVE": "Negative",
373     "SENTIMENT_NEUTRAL": "Neutral",
374     "SENTIMENT_MIXED": "Mixed",
375     "RUNTRANSCRIBE_VOICERECORDING": "Run Transcribe",
376     "RUNTRANSCRIBESENTIMENT_VOICERECORDING": "Run Transcribe&Sentiment",
377     "RUNSENTIMENT_VOICERECORDING": "Run Sentiment",
378     "SENTIMENT": "Sentiment",
379     "SERVICELEVEL": "Service level",
380     "LEGEND": {
381       "CUSTOM_APPLICATION": "(*) - Custom application"
382     },
383     "ERRORS": {
384       "PROJECT_REQUIRED": "Mandatory field",
385       "TRUNK_REQUIRED": "Mandatory field",
386       "VARIABLE_REQUIRED": "Mandatory field",
387       "NAME_REQUIRED": "Mandatory field",
388       "APPLICATION_NAME_REQUIRED": "Mandatory field",
389       "TIMEOUT_REQUIRED": "Mandatory field",
390       "PHONENUMBER_REQUIRED": "Mandatory field",
391       "CONTEXT_REQUIRED": "Mandatory field",
392       "DESTINATIONPATTERN_REQUIRED": "Mandatory field",
393       "FULLNAME_REQUIRED": "Mandatory field",
394       "EMAIL_REQUIRED": "Mandatory field",
395       "EMAIL_MUST_VALID": "Wrong format",
396       "MAILBOX_REQUIRED": "Mandatory field",
397       "PASSWORD_REQUIRED": "Mandatory field",
398       "CONFIRM_NOT_MATCH": "The passwords don't match",
399       "TIMEZONE_REQUIRED": "Mandatory field",
400       "PREFIX_REQUIRED": "Mandatory field",
401       "OPTIONS_REQUIRED": "Mandatory field",
402       "AFTERCALLWORKDURATION_REQUIRED": "Mandatory field",
403       "TECHNOLOGY/RESOURCE_REQUIRED": "Mandatory field",
404       "PHONE_REQUIRED": "Mandatory field",
405       "VALUE_REQUIRED": "Mandatory field",
406       "EXTENSION_REQUIRED": "Mandatory field",
407       "PRIORITY_REQUIRED": "Mandatory field",
408       "APPLICATION_REQUIRED": "Mandatory field",
409       "OUTBOUNDROUTE_REQUIRED": "Mandatory field",
410       "TIMEOUT_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
411       "MAXLENGTH_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
412       "RETRY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
413       "WRAPUPTIME_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
414       "WEIGHT_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
415       "ANNOUNCEFREQUENCY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
416       "MINANNOUNCEFREQUENCY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
417       "PERIODICANNOUNCEFREQUENCY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
418       "AFTERCALLWORKDURATION_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
419       "MEMBERDELAY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
420       "POSITION_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
421       "CUTDIGITS_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
422       "MAXSECONDS_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
423       "MAXMESSAGES_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
424       "MAXMESSAGES_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
425       "NAME_MUST_VALID_PATTERN": "Wrong format",
426       "CALLERIDALL_MUST_VALID_PATTERN": "Wrong format",
427       "MANDATORYDISPOSITIONPAUSEID_REQUIRED": "Mandatory field",
428       "CALLER_ID_MUST_VALID_PATTERN": "Wrong format",
429       "PENALTY_REQUIRED": "You must specify a value for penalty"
430     },
431     "HELP": {
432       "TIMEOUT": "How many seconds to ring a device",
433       "MAXLENGTH": "Maximum number of callers allowed to wait in a queue: zero means unlimited",
434       "RETRY": "Time in seconds to wait before calling the next agent in queue when the timeout is expired",
435       "WRAPUPTIME": "Time in seconds to keep a queue member unavailable after completing a call",
436       "WEIGHT": "Weight of a queue in order to define priority if members are associated with multiple queues",
437       "JOINWHENEMPTY": "Used to control whether a caller is passed to a queue when no members are available",
438       "LEAVEWHENEMPTY": "Used to control whether callers are made leave the queue when no members are available to take calls",
439       "ANNOUNCEFREQUENCY": "How often to announce the caller’s position and/or estimated hold time in the queue (zero to disable)",
440       "MINANNOUNCEFREQUENCY": "Minimum announcement frequency (useful when the caller’s position changes frequently)",
441       "PERIODICANNOUNCEFREQUENCY": "Frequency of periodic announcements to the caller",
442       "ANNOUNCEPOSITIONLIMIT": "Used if announce-position is defined as either 'limit' or 'more'",
443       "AFTERCALLWORKDURATION": "Pause length triggered by the After Call Work option",
444       "MEMBERDELAY": "Inserts a delay prior to the caller and agent in queue get connected",
445       "MUSICONHOLD": "Sets the music class to use for a particular queue",
446       "ANNOUNCETOAGENT": "Play an announcement to the agent answering the call (typically to let him know what queue the caller is coming from)",
447       "RANDOMPERIODICANNOUNCE": "If yes, the defined periodic announcements will be played random",
448       "ANNOUNCEHOLDTIME": "Plays the estimated hold time along with the periodic announcements (Yes/No/Once)",
449       "ANNOUNCECALLERPOSITION": "Used to define if the caller’s position in the queue should be announced: No=never; Yes=always; Limit=only if it is within the limit defined by announce-position-limit; More= only if it is beyond the value defined by announce-position-limit",
450       "REPORTHOLDTIMEAGENT": "Enables reporting caller’s hold time to the agent in queue prior to connection",
451       "PERIODICANNOUNCE": "Set of periodic announcements to be played (in the order)",
452       "HOLDTIMEANNOUNCE": "Choose a Sound defined in Tools. Default=“Hold time”. Undefined=no announcement",
453       "YOUARENEXTANNOUNCE": "Choose a Sound defined in Tools. Default=“You are now first in line”. Undefined=no announcement",
454       "THEREAREANNOUNCE": "Choose a Sound defined in Tools. Default=“There are”. Undefined=no announcement",
455       "WAITINGCALLSANNOUNCE": "Choose a Sound defined in Tools. Default=“calls waiting”. Undefined=no announcement",
456       "ESTIMATEDHOLDTIMEANNOUNCE": "Choose a Sound defined in Tools. Default=“The current estimated hold time is”. Undefined=no announcement",
457       "MINUTESANNOUNCE": "Choose a Sound defined in Tools. Default=“minutes”. Undefined=no announcement",
458       "MINUTEANNOUNCE": "Choose a Sound defined in Tools. Default=“minute”. Undefined=no announcement",
459       "SECONDSANNOUNCE": "Choose a Sound defined in Tools. Default=“seconds”. Undefined=no announcement",
460       "THANKYOUANNOUNCE": "Choose a Sound defined in Tools. Default=“Thank you for your patience”. Undefined=no announcement",
461       "AFTERCALLWORK": "If enabled, the agent will be set on Pause after completing a call",
462       "AUTOPAUSE": "Enables/disables the automatic pause of agents who fail to answer a call. If enabled it causes the agent to be paused in all queues he belongs to",
463       "RINGINUSE": "To avoid/allow sending calls to members whose status is In Use",
464       "TIMEOUTRESTART": "If yes, this resets the timeout for an agent to answer when either a BUSY or CONGESTION status is received from the channel",
465       "MONITORFORMAT": "Specifies the format of the recording file. If it set to 'inactive', calls will not be recorded",
466       "CONTEXT": "Allows a caller to exit the queue by pressing a single DTMF digit. If a context is specified and the caller enters a number, that digit will attempt to be matched in the context specified, and dialplan execution will continue there",
467       "SETINTERFACEVARIABLES": "If set to yes, just prior to the caller being connected with a queue agent some variables will be set (for more information see wiki docs)",
468       "SETQUEUEVARIABLES": "If set to yes, just prior to the caller being connected with a queue agent and leaving the queue, some variables will be set (for more information, see wiki docs)",
469       "SETQUEUEENTRYVARIABLES": "If set to yes, just prior to the caller being connected with a queue agent some variables will be set (for more information, see wiki docs)",
470       "RECORDING": "Enable call recording",
471       "VOICEMAIL_CONTEXT": "The context of the relative extension",
472       "NAME": "Only numbers, letters and specific characters (._) are supported",
473       "CALLERIDALL": "Supported format: \"CallerId\" <number>",
474       "CALLER_ID": "Supported format: \"CallerId\" <number>",
475       "MANDATORYDISPOSITIONPAUSEID": "Pause status to set during mandatory disposition",
476       "SERVICELEVEL": "Second settings for service level (default=0, no SL). Used for service level statistics (calls answered within service level time frame)"
477     }
478   }
479 }