public/templates/main/apps/voice/views/realtime/agents/view.html/view.html

   1 <!-- MAIN -->
   2 <md-toolbar class="md-table-toolbar md-default">
   3   <div class="md-toolbar-tools">
   4     <span class="md-subhead" translate="APP.AGENTS">Agents</span>
   5     <div flex></div>
   6     <ms-search-bar
   7       on-search="vm.onInit()"
   8       query="vm.query"
   9       debounce="300"
  10     ></ms-search-bar>
  11     <md-select
  12       ng-model="vm.query.globalStatusFilter"
  13       class="md-caption"
  14       ng-change="vm.query.pauseTypeFilter = ''; vm.onInit()"
  15     >
  16       <md-option ng-value="''">{{ 'APP.ALL' | translate }}</md-option>
  17       <md-option value="pause">{{ 'APP.PAUSE' | translate }}</md-option>
  18       <md-option value="*pause">{{ 'APP.PARTIALPAUSE' | translate }}</md-option>
  19       <md-option value="busy">{{ 'APP.BUSY' | translate }}</md-option>
  20       <md-option value="idle">{{ 'APP.IDLE' | translate }}</md-option>
  21     </md-select>
  22
  23     <md-select
  24       ng-if="vm.isPause(vm.query.globalStatusFilter)"
  25       ng-model="vm.query.pauseTypeFilter"
  26       class="md-caption"
  27       ng-change="vm.onInit()"
  28     >
  29       <md-option ng-value="''">All</md-option>
  30       <md-option value="DEFAULT PAUSE">DEFAULT PAUSE</md-option>
  31       <md-option value="ACW">ACW</md-option>
  32       <md-option value="LOGININPAUSE">LOGININPAUSE</md-option>
  33       <md-option value="Auto-Pause">AUTOPAUSE</md-option>
  34       <md-option ng-value="pause.name" ng-repeat="pause in vm.pauses.rows"
  35         >{{pause.name}}</md-option
  36       >
  37     </md-select>
  38   </div>
  39 </md-toolbar>
  40
  41 <!-- AGENT TABLE -->
  42 <md-table-container>
  43   <table md-table multiple md-progress="vm.promise">
  44     <thead md-head md-order="vm.query.order" md-on-reorder="vm.onInit">
  45       <tr md-row border="1">
  46         <th class="bv text-center" colspan="5">
  47           {{ 'APP.AGENT' | translate }}
  48         </th>
  49         <th class="bv bl text-center" colspan="2">
  50           {{ 'APP.VOICE' | translate }}
  51         </th>
  52         <th ng-if="vm.license.chat" class="bv bl text-center" colspan="2">
  53           {{ 'APP.CHAT' | translate }}
  54         </th>
  55         <th ng-if="vm.license.mail" class="bv bl text-center" colspan="2">
  56           {{ 'APP.MAIL' | translate }}
  57         </th>
  58         <th ng-if="vm.license.messaging" class="bv bl text-center" colspan="2">
  59           {{ 'APP.SMS' | translate }}
  60         </th>
  61         <th
  62           ng-if="vm.license.openchannel"
  63           class="bv bl text-center"
  64           colspan="2"
  65         >
  66           {{ 'APP.OPENCHANNEL' | translate }}
  67         </th>
  68         <th ng-if="vm.license.fax" class="bv bl text-center" colspan="2">
  69           {{ 'APP.FAX' | translate }}
  70         </th>
  71         <th ng-if="vm.license.whatsapp" class="bv bl text-center" colspan="2">
  72           {{ 'APP.WHATSAPP' | translate }}
  73         </th>
  74         <th width="10px" class="bt bl" rowspan="2"></th>
  75       </tr>
  76       <tr md-row>
  77         <th class="bl" colspan="2" md-column md-order-by="fullname">
  78           {{ 'APP.NAME' | translate }}
  79         </th>
  80         <th class="bl custom-column" md-column md-order-by="globalStatus">
  81           {{ 'APP.STATUS' | translate }}
  82         </th>
  83         <th class="bl custom-column" md-column md-order-by="lastLoginAt">
  84           {{ 'APP.LOGIN_TIME' | translate }}
  85         </th>
  86         <th class="bl custom-column" md-column md-order-by="lastPauseAt">
  87           {{ 'APP.PAUSE_TIME' | translate }}
  88         </th>
  89
  90         <th class="bl custom-column">{{ 'APP.STATUS' | translate }}</th>
  91         <th class="bl custom-column">Info</th>
  92
  93         <th ng-if="vm.license.chat" class="bl text-center">
  94           {{ 'APP.STATUS' | translate }}
  95         </th>
  96         <th ng-if="vm.license.chat" class="text-center">
  97           <md-icon md-font-icon="icon-battery-standard">
  98             <md-tooltip>{{ 'APP.CAPACITY' | translate }}</md-tooltip>
  99           </md-icon>
 100         </th>
 101
 102         <th ng-if="vm.license.mail" class="bl text-center">
 103           {{ 'APP.STATUS' | translate }}
 104         </th>
 105         <th ng-if="vm.license.mail" class="text-center">
 106           <md-icon md-font-icon="icon-battery-standard">
 107             <md-tooltip>{{ 'APP.CAPACITY' | translate }}</md-tooltip>
 108           </md-icon>
 109         </th>
 110
 111         <th ng-if="vm.license.messaging" class="bl text-center">
 112           {{ 'APP.STATUS' | translate }}
 113         </th>
 114         <th ng-if="vm.license.messaging" class="text-center">
 115           <md-icon md-font-icon="icon-battery-standard">
 116             <md-tooltip>{{ 'APP.CAPACITY' | translate }}</md-tooltip>
 117           </md-icon>
 118         </th>
 119
 120         <th ng-if="vm.license.openchannel" class="bl text-center">
 121           {{ 'APP.STATUS' | translate }}
 122         </th>
 123         <th ng-if="vm.license.openchannel" class="text-center">
 124           <md-icon md-font-icon="icon-battery-standard">
 125             <md-tooltip>{{ 'APP.CAPACITY' | translate }}</md-tooltip>
 126           </md-icon>
 127         </th>
 128
 129         <th ng-if="vm.license.fax" class="bl text-center">
 130           {{ 'APP.STATUS' | translate }}
 131         </th>
 132         <th ng-if="vm.license.fax" class="text-center">
 133           <md-icon md-font-icon="icon-battery-standard">
 134             <md-tooltip>{{ 'APP.CAPACITY' | translate }}</md-tooltip>
 135           </md-icon>
 136         </th>
 137
 138         <th ng-if="vm.license.whatsapp" class="bl text-center">
 139           {{ 'APP.STATUS' | translate }}
 140         </th>
 141         <th ng-if="vm.license.whatsapp" class="text-center">
 142           <md-icon md-font-icon="icon-battery-standard">
 143             <md-tooltip>{{ 'APP.CAPACITY' | translate }}</md-tooltip>
 144           </md-icon>
 145         </th>
 146       </tr>
 147     </thead>
 148     <tbody md-body>
 149       <tr md-row ng-hide="vm.order.length">
 150         <td md-cell colspan="19">
 151           <div layout="row" layout-align="center center">
 152             <span>{{ 'APP.NO_AGENT_ONLINE' | translate }}</span>
 153           </div>
 154         </td>
 155       </tr>
 156       <tr
 157         md-select="vm.agents[value]"
 158         md-select-id="id"
 159         ng-repeat="(id, value) in vm.order"
 160       >
 161         <td class="bt padding-5">
 162           <div layout="row" layout-align="start center">
 163             <img
 164               class="avatar"
 165               ng-src="{{vm.agents[value].userpic && vm.baseUrl+'api/users/'+vm.agents[value].id+'/avatar' || 'assets/images/avatars/profile.png'}}"
 166             />
 167             <div layout="column">
 168               <span>{{vm.agents[value].fullname}}</span>
 169               <span>{{vm.agents[value].internal}}</span>
 170             </div>
 171           </div>
 172         </td>
 173         <td class="bt padding-5">
 174           <div
 175             layout="row"
 176             layout-align="start center"
 177             ng-if="vm.license.screenrecording && (vm.agents[value].phoneBarEnableScreenRecordingByAgent || vm.agents[value].phoneBarEnableAutomaticScreenRecording)"
 178           >
 179             <div class="column" ng-if="vm.agents[value].screenrecording">
 180               <span>
 181                 <md-icon
 182                   md-font-icon="icon-camcorder-box"
 183                   style="color: green; font-size: 36px"
 184                   aria-label="icon-camcorder-box26"
 185                 >
 186                   <md-tooltip>
 187                     {{ 'APP.TOOLTIP_SCREENRECORDING_ON' | translate }}
 188                   </md-tooltip>
 189                 </md-icon>
 190               </span>
 191             </div>
 192             <div class="column" ng-if="!vm.agents[value].screenrecording">
 193               <span>
 194                 <md-icon
 195                   md-font-icon="icon-camcorder-box"
 196                   style="color: gray"
 197                   aria-label="icon-camcorder-box26"
 198                 >
 199                   <md-tooltip>
 200                     {{ 'APP.TOOLTIP_SCREENRECORDING_OFF' | translate }}
 201                   </md-tooltip>
 202                 </md-icon>
 203               </span>
 204             </div>
 205           </div>
 206         </td>
 207
 208         <td class="bt">
 209           <span
 210             class="text-boxed md-background-bg bl bt padding-5"
 211             ng-class="{'idle':'lime-300-bg','busy':'indigo-100-bg','*pause':'amber-50-bg','pause':'amber-200-bg'}[vm.agents[value].globalStatus]"
 212             >{{ vm.isPause(vm.agents[value].globalStatus) ? '' :
 213             vm.agents[value].globalStatus | uppercase }} {{
 214             vm.isPause(vm.agents[value].globalStatus) ?
 215             (vm.isPartialPause(vm.agents[value].globalStatus) ?
 216             '*'+vm.agents[value].pauseType || 'DEFAULT PAUSE' :
 217             vm.agents[value].pauseType || 'DEFAULT PAUSE') : ''}}</span
 218           >
 219         </td>
 220         <td class="bt custom-column">
 221           <timer start-time="vm.agents[value].lastLoginAt"></timer>
 222         </td>
 223         <td class="bt custom-column">
 224           <timer
 225             ng-if="vm.isPause(vm.agents[value].globalStatus) || vm.isPartialPause(vm.agents[value].globalStatus)"
 226             start-time="vm.agents[value].lastPauseAt"
 227           ></timer>
 228         </td>
 229         <td class="bt bl">
 230           <div layout="row">
 231             <span
 232               ng-if="!vm.agents[value].onhold"
 233               class="text-boxed md-background-bg bl bt padding-5"
 234               ng-class="{'idle':'lime-300-bg','talking':'indigo-100-bg','ringing':'orange-400-bg','pause':'amber-200-bg'}[vm.agents[value].voiceStatus]"
 235               >{{ vm.agents[value].voiceStatus | uppercase }}</span
 236             >
 237             <span
 238               ng-if="vm.agents[value].onhold"
 239               class="text-boxed md-background-bg bl bt padding-5 orange-400-bg"
 240               >ONHOLD</span
 241             >
 242           </div>
 243         </td>
 244         <td class="bt bl">
 245           <div layout="column">
 246             <span
 247               ng-if="vm.agents[value].queue"
 248               class="padding-5"
 249               ng-class="{'idle':'lime-300-fg','maxcapacity':'red-A200-fg','working':'indigo-100-fg','pause':'amber-200-fg'}[vm.agents[value].voiceStatus]"
 250               >{{ vm.agents[value].queue }}</span
 251             >
 252             <span
 253               ng-if="vm.agents[value].destconnectedlinenum"
 254               class="padding-5"
 255               ng-class="{'idle':'lime-300-fg','maxcapacity':'red-A200-fg','working':'indigo-100-fg','pause':'amber-200-fg'}[vm.agents[value].voiceStatus]"
 256               privacy
 257               ng-cloak
 258               >{{ vm.agents[value].destconnectedlinenum }}</span
 259             >
 260             <span
 261               class="padding-5"
 262               ng-if="vm.agents[value].queue || vm.agents[value].destconnectedlinenum"
 263             >
 264               <timer
 265                 start-time="vm.agents[value].voiceStatusTime"
 266                 ng-class="{'idle':'lime-300-fg','maxcapacity':'red-A200-fg','working':'indigo-100-fg','pause':'amber-200-fg'}[vm.agents[value].voiceStatus]"
 267               >
 268               </timer>
 269             </span>
 270           </div>
 271         </td>
 272
 273         <td class="bt bl" ng-if="vm.license.chat">
 274           <div layout="row">
 275             <div layout="column" layout-align="center center">
 276               <span
 277                 class="text-boxed md-background-bg bl bt padding-5"
 278                 ng-class="{'idle':'lime-300-bg','maxcapacity':'red-A200-bg','working':'indigo-100-bg','pause':'amber-200-bg'}[vm.agents[value].chatStatus]"
 279                 >{{ vm.agents[value].chatStatus | uppercase }}</span
 280               >
 281             </div>
 282           </div>
 283         </td>
 284         <td
 285           md-number
 286           class="bt text-center font-size-20"
 287           ng-if="vm.license.chat"
 288           ng-class="{'idle':'lime-300-fg','maxcapacity':'red-A200-fg','working':'indigo-100-fg','pause':'amber-200-fg'}[vm.agents[value].chatStatus]"
 289         >
 290           {{ vm.agents[value].chatCurrentCapacity }}
 291         </td>
 292
 293         <td class="bl bt" ng-if="vm.license.mail">
 294           <div layout="row">
 295             <div layout="column" layout-align="center center">
 296               <span
 297                 class="text-boxed md-background-bg bl bt padding-5"
 298                 ng-class="{'idle':'lime-300-bg','maxcapacity':'red-A200-bg','working':'indigo-100-bg','pause':'amber-200-bg'}[vm.agents[value].mailStatus]"
 299                 >{{ vm.agents[value].mailStatus | uppercase }}</span
 300               >
 301             </div>
 302           </div>
 303         </td>
 304         <td
 305           class="bt padding-5 text-center font-size-20"
 306           ng-if="vm.license.mail"
 307           ng-class="{'idle':'lime-300-fg','maxcapacity':'red-A200-fg','working':'indigo-100-fg','pause':'amber-200-fg'}[vm.agents[value].mailStatus]"
 308         >
 309           {{ vm.agents[value].mailCurrentCapacity }}
 310         </td>
 311
 312         <td class="bl bt" ng-if="vm.license.messaging">
 313           <div layout="row">
 314             <div layout="column" layout-align="center center">
 315               <span
 316                 class="text-boxed md-background-bg bl bt padding-5"
 317                 ng-class="{'idle':'lime-300-bg','maxcapacity':'red-A200-bg','working':'indigo-100-bg','pause':'amber-200-bg'}[vm.agents[value].smsStatus]"
 318                 >{{ vm.agents[value].smsStatus | uppercase }}</span
 319               >
 320             </div>
 321           </div>
 322         </td>
 323         <td
 324           class="bt padding-5 text-center font-size-20"
 325           ng-if="vm.license.messaging"
 326           ng-class="{'idle':'lime-300-fg','maxcapacity':'red-A200-fg','working':'indigo-100-fg','pause':'amber-200-fg'}[vm.agents[value].smsStatus]"
 327         >
 328           {{ vm.agents[value].smsCurrentCapacity }}
 329         </td>
 330
 331         <td class="bt bl" ng-if="vm.license.openchannel">
 332           <div layout="row">
 333             <div layout="column" layout-align="center center">
 334               <span
 335                 class="text-boxed md-background-bg bl bt padding-5"
 336                 ng-class="{'idle':'lime-300-bg','maxcapacity':'red-A200-bg','working':'indigo-100-bg','pause':'amber-200-bg'}[vm.agents[value].openchannelStatus]"
 337                 >{{ vm.agents[value].openchannelStatus | uppercase }}</span
 338               >
 339             </div>
 340           </div>
 341         </td>
 342         <td
 343           class="bt padding-5 text-center font-size-20"
 344           ng-if="vm.license.openchannel"
 345           ng-class="{'idle':'lime-300-fg','maxcapacity':'red-A200-fg','working':'indigo-100-fg','pause':'amber-200-fg'}[vm.agents[value].openchannelStatus]"
 346         >
 347           {{ vm.agents[value].openchannelCurrentCapacity }}
 348         </td>
 349
 350         <td class="bt bl" ng-if="vm.license.fax">
 351           <div layout="row">
 352             <div layout="column" layout-align="center center">
 353               <span
 354                 class="text-boxed md-background-bg bl bt padding-5"
 355                 ng-class="{'idle':'lime-300-bg','maxcapacity':'red-A200-bg','working':'indigo-100-bg','pause':'amber-200-bg'}[vm.agents[value].faxStatus]"
 356                 >{{ vm.agents[value].faxStatus | uppercase }}</span
 357               >
 358             </div>
 359           </div>
 360         </td>
 361         <td
 362           class="bt padding-5 text-center font-size-20"
 363           ng-if="vm.license.fax"
 364           ng-class="{'idle':'lime-300-fg','maxcapacity':'red-A200-fg','working':'indigo-100-fg','pause':'amber-200-fg'}[vm.agents[value].faxStatus]"
 365         >
 366           {{ vm.agents[value].faxCurrentCapacity }}
 367         </td>
 368
 369         <td class="bl bt" ng-if="vm.license.whatsapp">
 370           <div layout="row">
 371             <div layout="column" layout-align="center center">
 372               <span
 373                 class="text-boxed md-background-bg bl bt padding-5"
 374                 ng-class="{'idle':'lime-300-bg','maxcapacity':'red-A200-bg','working':'indigo-100-bg','pause':'amber-200-bg'}[vm.agents[value].whatsappStatus]"
 375                 >{{ vm.agents[value].whatsappStatus | uppercase }}</span
 376               >
 377             </div>
 378           </div>
 379         </td>
 380         <td
 381           class="bt padding-5 text-center font-size-20"
 382           ng-if="vm.license.whatsapp"
 383           ng-class="{'idle':'lime-300-fg','maxcapacity':'red-A200-fg','working':'indigo-100-fg','pause':'amber-200-fg'}[vm.agents[value].whatsappStatus]"
 384         >
 385           {{ vm.agents[value].whatsappCurrentCapacity }}
 386         </td>
 387
 388         <td
 389           class="bl bt padding-5 text-center"
 390           ng-if="vm.crudPermissions.canEdit"
 391         >
 392           <md-menu>
 393             <md-button
 394               class="md-icon-button"
 395               aria-label="More"
 396               translate
 397               translate-attr-aria-label="APP.MORE"
 398               ng-click="$mdMenu.open($event)"
 399             >
 400               <md-icon md-font-icon="icon-dots-vertical"></md-icon>
 401             </md-button>
 402
 403             <md-menu-content width="4">
 404               <md-menu-item>
 405                 <md-button
 406                   ng-click="vm.logout(vm.agents[value], $event)"
 407                   translate="APP.LOGOUT"
 408                 >
 409                   Logout
 410                 </md-button>
 411               </md-menu-item>
 412               <md-menu-item>
 413                 <md-button
 414                   ng-click="vm.queueAdd(vm.agents[value], $event)"
 415                   translate="VOICE.AGENTADD_QUEUE"
 416                 >
 417                   Add Agent In Queue
 418                 </md-button>
 419               </md-menu-item>
 420
 421               <md-menu-item
 422                 ng-if="vm.license.screenrecording && vm.agents[value].phoneBarEnableScreenRecordingByAgent"
 423               >
 424                 <md-menu>
 425                   <md-button
 426                     ng-click="$mdMenu.open()"
 427                     class="text-capitalize"
 428                     translate="APP.SCREENRECORDING"
 429                     >Screen Recording
 430                   </md-button>
 431                   <md-menu-content>
 432                     <md-menu-item ng-if="!vm.agents[value].screenrecording">
 433                       <md-button
 434                         ng-click="vm.screenRecording(vm.agents[value], true)"
 435                         ><em translate="APP.START_SCREENRECORDING"
 436                           >Start Screen Recording</em
 437                         ></md-button
 438                       >
 439                     </md-menu-item>
 440                     <md-menu-item ng-if="vm.agents[value].screenrecording">
 441                       <md-button
 442                         ng-click="vm.screenRecording(vm.agents[value], false)"
 443                         ><em translate="APP.STOP_SCREENRECORDING"
 444                           >Stop Screen Recording</em
 445                         ></md-button
 446                       >
 447                     </md-menu-item>
 448                   </md-menu-content>
 449                 </md-menu>
 450               </md-menu-item>
 451
 452               <md-menu-item>
 453                 <md-menu>
 454                   <md-button
 455                     ng-click="$mdMenu.open()"
 456                     class="text-capitalize"
 457                     translate="APP.PAUSE"
 458                     >Pause</md-button
 459                   >
 460                   <md-menu-content>
 461                     <md-menu-item>
 462                       <md-button
 463                         ng-disabled=" vm.agents[value].voicePause && 'DEFAULT PAUSE' === vm.agents[value].pauseType"
 464                         ng-click="vm.pause(vm.agents[value])"
 465                         ><em translate="APP.DEFAULT_PAUSE">Default Pause</em>
 466                       </md-button>
 467                     </md-menu-item>
 468                     <md-menu-item
 469                       ng-if="vm.pauses.rows.length"
 470                       ng-repeat="pause in vm.pauses.rows"
 471                     >
 472                       <md-button
 473                         ng-disabled="vm.agents[value].voicePause && pause.name === vm.agents[value].pauseType"
 474                         ng-click="vm.pause(vm.agents[value], pause.name)"
 475                         >{{pause.name}}
 476                       </md-button>
 477                     </md-menu-item>
 478                   </md-menu-content>
 479                 </md-menu>
 480               </md-menu-item>
 481               <md-menu-item ng-if="vm.isPause(vm.agents[value].globalStatus)">
 482                 <md-button
 483                   ng-click="vm.unPause(vm.agents[value])"
 484                   translate="APP.UNPAUSE"
 485                 >
 486                   Unpause
 487                 </md-button>
 488               </md-menu-item>
 489             </md-menu-content>
 490           </md-menu>
 491         </td>
 492       </tr>
 493     </tbody>
 494   </table>
 495 </md-table-container>
 496
 497 <md-table-pagination
 498   md-label="{page: '{{'VOICE.PAGE' | translate}}:', rowsPerPage: '{{'VOICE.ROWSPERPAGE' | translate}}:', of: '{{'VOICE.OF' | translate}}'}"
 499   md-limit="vm.query.limit"
 500   md-limit-options="[10, 15, 20, 50, 100, 250]"
 501   md-page="vm.query.page"
 502   md-total="{{vm.filteredAgents.length}}"
 503   md-on-paginate="vm.onInit"
 504   md-page-select
 505 ></md-table-pagination>
 506 <!-- / AGENT TABLE -->
 507 <!-- / MAIN -->