Built motion from commit d1eab355.|2.6.28
[motion2.git] / server / components / interaction / update-interaction.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x9d84=['fullname','split','forEach','waiting','talking','answered','total','closed','abandoned','UserId','disposition','out','plainBody','lastMsgText','updateInteraction','TagIds','then','catch','lodash','../../mysqldb','map'];(function(_0x2641f9,_0x26715f){var _0x585741=function(_0x2d1462){while(--_0x2d1462){_0x2641f9['push'](_0x2641f9['shift']());}};_0x585741(++_0x26715f);}(_0x9d84,0x66));var _0x49d8=function(_0x4fce8e,_0x5eaafb){_0x4fce8e=_0x4fce8e-0x0;var _0x1101aa=_0x9d84[_0x4fce8e];return _0x1101aa;};'use strict';var _=require(_0x49d8('0x0'));var db=require(_0x49d8('0x1'))['db'];function getInteractionUsers(_0x297316,_0x1b303b){return new Promise(function(_0x1e0f13,_0x5bfde4){try{var _0x354e22=[];if(_0x1b303b[_0x297316]){_0x354e22=_0x1b303b[_0x297316][_0x49d8('0x2')](function(_0x5488ac){return{'id':_0x5488ac['id'],'fullname':_0x5488ac[_0x49d8('0x3')]};});}return _0x1e0f13(_0x354e22);}catch(_0x5a6c08){_0x5bfde4(_0x5a6c08);}});}function getInteractionTags(_0x52c2a5,_0x88d74a){var _0x5609d8=[];if(_0x52c2a5){_0x52c2a5[_0x49d8('0x4')](',')[_0x49d8('0x5')](function(_0x5c041f){_0x5609d8['push'](_0x88d74a[_0x5c041f]);});}return _0x5609d8;}function updateWaitingCounter(_0x2eb179){if(_0x2eb179[_0x49d8('0x6')]){_0x2eb179[_0x49d8('0x6')]-=0x1;}}function updateInteractionCounters(_0x46c837){_0x46c837['waiting']=0x0;_0x46c837[_0x49d8('0x7')]=0x0;_0x46c837[_0x49d8('0x8')]=0x0;_0x46c837['unmanaged']=0x0;_0x46c837['abandoned']=0x0;_0x46c837[_0x49d8('0x9')]=0x0;if(_0x46c837[_0x49d8('0xa')]){if(_0x46c837['disposition']===_0x49d8('0xb')){_0x46c837['abandoned']+=0x1;updateWaitingCounter(_0x46c837);}if(_0x46c837[_0x49d8('0xc')]){_0x46c837[_0x49d8('0x8')]+=0x1;if(_0x46c837[_0x49d8('0x7')]){_0x46c837[_0x49d8('0x7')]-=0x1;}}else{if(_0x46c837[_0x49d8('0xd')]){_0x46c837['unmanaged']+=0x1;updateWaitingCounter(_0x46c837);}}}else{if(!_0x46c837[_0x49d8('0xc')]){_0x46c837[_0x49d8('0x6')]+=0x1;}if(_0x46c837['UserId']){_0x46c837['talking']+=0x1;updateWaitingCounter(_0x46c837);}}_0x46c837[_0x49d8('0x9')]+=0x1;return _0x46c837;}function getLastMessageText(_0x215966){return db['MailMessage']['findOne']({'where':{'$and':[{'MailInteractionId':_0x215966['id']},{'$or':[{'direction':'in'},{'$and':[{'direction':_0x49d8('0xe')},{'secret':![]},{'UserId':{'$ne':null}}]}]}]},'attributes':['plainBody'],'order':'-id','raw':!![]})['then'](function(_0x30a011){if(_0x30a011&&_0x30a011[_0x49d8('0xf')]){_0x215966[_0x49d8('0x10')]=_['trimStart'](_0x30a011[_0x49d8('0xf')]);}return _0x215966;})['catch'](function(_0x4152dd){throw _0x4152dd;});}exports[_0x49d8('0x11')]=function(_0x4b8dd5,_0x507ce5,_0x55ec36,_0x47d710){return new Promise(function(_0x4af45d,_0x4e443d){return getInteractionUsers(_0x4b8dd5['id'],_0x55ec36)['then'](function(_0x169b6c){_0x4b8dd5['Users']=_0x169b6c;return getInteractionTags(_0x4b8dd5[_0x49d8('0x12')],_0x507ce5);})[_0x49d8('0x13')](function(_0x854177){_0x4b8dd5['Tags']=_0x854177;delete _0x4b8dd5[_0x49d8('0x12')];return updateInteractionCounters(_0x4b8dd5);})[_0x49d8('0x13')](function(_0xc0770f){if(_0x47d710){return getLastMessageText(_0xc0770f);}else{return _0xc0770f;}})[_0x49d8('0x13')](function(_0x229314){_0x4af45d(_0x229314);})[_0x49d8('0x14')](function(_0x4b05e1){_0x4e443d(_0x4b05e1);});});};