[motion.git] / server / config / ami / socket.js

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_=require(_0x9c85[1]);var util=require(_0x9c85[2]);var moment=require(_0x9c85[3]);var BPromise=require(_0x9c85[4]);var redis=require(_0x9c85[5]);var VoiceQueue=require(_0x9c85[7])[_0x9c85[6]];var ReportQueue=require(_0x9c85[7])[_0x9c85[8]];var ReportCall=require(_0x9c85[7])[_0x9c85[9]];var ReportAgent=require(_0x9c85[7])[_0x9c85[10]];var ReportDial=require(_0x9c85[7])[_0x9c85[11]];var ReportMember=require(_0x9c85[7])[_0x9c85[12]];var User=require(_0x9c85[7])[_0x9c85[13]];var Triggers=require(_0x9c85[14]);var config=require(_0x9c85[15]);var logger=require(_0x9c85[17])(_0x9c85[16]);var utils=require(_0x9c85[18]);var redisConf;if(config[_0x9c85[19]]){redisConf= {password:config[_0x9c85[19]]}};var redisClient=redis[_0x9c85[21]](6379,config[_0x9c85[20]],redisConf);var io=require(_0x9c85[22])(redisClient);var triggers= new Triggers(io);var params={trunks:[],inbound:{queues:{},channels:[],global:{waiting:0,active:0,completed:0,abandoned:0,unmanaged:0,holdtime:0,talktime:0,avgHoldtime:0,avgTalktime:0,answerRate:0,abandonRate:0,total:0}},outbound:{global:{total:0,answered:0,sumDuration:0,avgDuration:0,tigerdial:0},channels:[]}};module[_0x9c85[23]]= function(){var _0x1f90x16=function(_0x1f90x17,_0x1f90x18,_0x1f90x19){if(_0x1f90x17){io[_0x9c85[25]](_0x1f90x17)[_0x9c85[24]](_0x1f90x18,_0x1f90x19)}else {io[_0x9c85[24]](_0x1f90x18,_0x1f90x19)}};var _0x1f90x1a=function(_0x1f90x1b){delete _0x1f90x1b[_0x9c85[26]];delete _0x1f90x1b[_0x9c85[27]];delete _0x1f90x1b[_0x9c85[28]];delete _0x1f90x1b[_0x9c85[29]];_0x1f90x1b[_0x9c85[30]]= _0x1f90x1b[_0x9c85[31]]|| _0x1f90x1b[_0x9c85[30]];_0x1f90x1b[_0x9c85[32]]= _0x1f90x1b[_0x9c85[33]];_0x1f90x1b[_0x9c85[34]]= _0x9c85[35];switch(_0x1f90x1b[_0x9c85[53]]){case _0x9c85[36]:_0x1f90x1b[_0x9c85[34]]= _0x9c85[35];break;case _0x9c85[38]:_0x1f90x1b[_0x9c85[34]]= _0x9c85[37];break;case _0x9c85[40]:_0x1f90x1b[_0x9c85[34]]= _0x9c85[39];break;case _0x9c85[42]:_0x1f90x1b[_0x9c85[34]]= _0x9c85[41];break;case _0x9c85[44]:_0x1f90x1b[_0x9c85[34]]= _0x9c85[43];break;case _0x9c85[46]:_0x1f90x1b[_0x9c85[34]]= _0x9c85[45];break;case _0x9c85[48]:_0x1f90x1b[_0x9c85[34]]= _0x9c85[47];break;case _0x9c85[50]:_0x1f90x1b[_0x9c85[34]]= _0x9c85[49];break;case _0x9c85[52]:_0x1f90x1b[_0x9c85[34]]= _0x9c85[51];break;default:};_0x1f90x1b[_0x9c85[53]]= Number(_0x1f90x1b[_0x9c85[53]]);if(_0x1f90x1b[_0x9c85[55]](_0x9c85[54])){_0x1f90x1b[_0x9c85[54]]= Number(_0x1f90x1b[_0x9c85[54]])};if(_0x1f90x1b[_0x9c85[55]](_0x9c85[56])){_0x1f90x1b[_0x9c85[56]]= Number(_0x1f90x1b[_0x9c85[56]])};if(_0x1f90x1b[_0x9c85[55]](_0x9c85[57])){if(_0x1f90x1b[_0x9c85[57]]=== _0x9c85[36]){_0x1f90x1b[_0x9c85[57]]= null}else {_0x1f90x1b[_0x9c85[57]]= moment()[_0x9c85[59]](_0x9c85[58])}};_0x1f90x1b[_0x9c85[60]]= parseInt(_0x1f90x1b[_0x9c85[60]],10)?true:false};function _0x1f90x1c(_0x1f90x1d){if(!params[_0x9c85[62]][_0x9c85[61]][_0x1f90x1d]){params[_0x9c85[62]][_0x9c85[61]][_0x1f90x1d]= {agents:{},waiting:0,active:0,completed:0,abandoned:0,unmanaged:0,holdtime:0,talktime:0,avgHoldtime:0,avgTalktime:0,answerRate:0,abandonRate:0,total:0}}}function _0x1f90x1e(){return function(){params[_0x9c85[62]][_0x9c85[61]]= {};params[_0x9c85[62]][_0x9c85[63]]= {waiting:0,active:0,completed:0,abandoned:0,unmanaged:0,holdtime:0,talktime:0,avgHoldtime:0,avgTalktime:0,answerRate:0,abandonRate:0,total:0};return VoiceQueue[_0x9c85[97]]({attributes:[_0x9c85[31]],raw:true})[_0x9c85[92]](function(_0x1f90x20){if(_0x1f90x20){_[_0x9c85[93]](_0x1f90x20,function(_0x1f90x1d){_0x1f90x1c(_0x1f90x1d[_0x9c85[31]])});return ReportQueue[_0x9c85[97]]({attributes:[_0x9c85[69],_0x9c85[79],_0x9c85[82],_0x9c85[94],_0x9c85[95],_0x9c85[96],_0x9c85[77]],raw:true})}})[_0x9c85[92]](function(_0x1f90x20){if(_0x1f90x20){var _0x1f90x21;var _0x1f90x22;var _0x1f90x23=_0x1f90x20[_0x9c85[68]];for(var _0x1f90x24=0;_0x1f90x24< _0x1f90x23;_0x1f90x24++){_0x1f90x21= _0x1f90x20[_0x1f90x24];_0x1f90x22= _0x1f90x21[_0x9c85[69]];_0x1f90x1c(_0x1f90x22);params[_0x9c85[62]][_0x9c85[63]][_0x9c85[70]]++;params[_0x9c85[62]][_0x9c85[61]][_0x1f90x22][_0x9c85[70]]++;if(utils[_0x9c85[71]](_0x1f90x21)){params[_0x9c85[62]][_0x9c85[63]][_0x9c85[72]]++;params[_0x9c85[62]][_0x9c85[61]][_0x1f90x22][_0x9c85[72]]++};if(utils[_0x9c85[73]](_0x1f90x21)){params[_0x9c85[62]][_0x9c85[63]][_0x9c85[74]]++;params[_0x9c85[62]][_0x9c85[61]][_0x1f90x22][_0x9c85[74]]++};if(utils[_0x9c85[75]](_0x1f90x21)){params[_0x9c85[62]][_0x9c85[63]][_0x9c85[76]]++;params[_0x9c85[62]][_0x9c85[61]][_0x1f90x22][_0x9c85[76]]++;params[_0x9c85[62]][_0x9c85[63]][_0x9c85[77]]+= _0x1f90x21[_0x9c85[77]]|| 0;params[_0x9c85[62]][_0x9c85[63]][_0x9c85[78]]+= moment(_0x1f90x21[_0x9c85[82]])[_0x9c85[81]](moment(_0x1f90x21[_0x9c85[79]]),_0x9c85[80]);params[_0x9c85[62]][_0x9c85[63]][_0x9c85[83]]= _[_0x9c85[84]](params[_0x9c85[62]][_0x9c85[61]][_0x1f90x22][_0x9c85[77]]/ params[_0x9c85[62]][_0x9c85[61]][_0x1f90x22][_0x9c85[76]]);params[_0x9c85[62]][_0x9c85[63]][_0x9c85[85]]= _[_0x9c85[84]](params[_0x9c85[62]][_0x9c85[61]][_0x1f90x22][_0x9c85[78]]/ params[_0x9c85[62]][_0x9c85[61]][_0x1f90x22][_0x9c85[76]]);params[_0x9c85[62]][_0x9c85[61]][_0x1f90x22][_0x9c85[77]]+= _0x1f90x21[_0x9c85[77]]|| 0;params[_0x9c85[62]][_0x9c85[61]][_0x1f90x22][_0x9c85[78]]+= moment(_0x1f90x21[_0x9c85[82]])[_0x9c85[81]](moment(_0x1f90x21[_0x9c85[79]]),_0x9c85[80]);params[_0x9c85[62]][_0x9c85[61]][_0x1f90x22][_0x9c85[83]]= _[_0x9c85[84]](params[_0x9c85[62]][_0x9c85[61]][_0x1f90x22][_0x9c85[77]]/ params[_0x9c85[62]][_0x9c85[61]][_0x1f90x22][_0x9c85[76]]);params[_0x9c85[62]][_0x9c85[61]][_0x1f90x22][_0x9c85[85]]= _[_0x9c85[84]](params[_0x9c85[62]][_0x9c85[61]][_0x1f90x22][_0x9c85[78]]/ params[_0x9c85[62]][_0x9c85[61]][_0x1f90x22][_0x9c85[76]])};if(utils[_0x9c85[86]](_0x1f90x21)){params[_0x9c85[62]][_0x9c85[63]][_0x9c85[87]]++;params[_0x9c85[62]][_0x9c85[61]][_0x1f90x22][_0x9c85[87]]++};if(utils[_0x9c85[88]](_0x1f90x21)){params[_0x9c85[62]][_0x9c85[63]][_0x9c85[89]]++;params[_0x9c85[62]][_0x9c85[61]][_0x1f90x22][_0x9c85[89]]++};params[_0x9c85[62]][_0x9c85[61]][_0x1f90x22][_0x9c85[90]]= _[_0x9c85[84]](params[_0x9c85[62]][_0x9c85[61]][_0x1f90x22][_0x9c85[76]]/ (params[_0x9c85[62]][_0x9c85[61]][_0x1f90x22][_0x9c85[76]]+ params[_0x9c85[62]][_0x9c85[61]][_0x1f90x22][_0x9c85[87]])* 100,2);params[_0x9c85[62]][_0x9c85[61]][_0x1f90x22][_0x9c85[91]]= _[_0x9c85[84]](params[_0x9c85[62]][_0x9c85[61]][_0x1f90x22][_0x9c85[87]]/ (params[_0x9c85[62]][_0x9c85[61]][_0x1f90x22][_0x9c85[76]]+ params[_0x9c85[62]][_0x9c85[61]][_0x1f90x22][_0x9c85[87]])* 100,2);params[_0x9c85[62]][_0x9c85[63]][_0x9c85[90]]= _[_0x9c85[84]](params[_0x9c85[62]][_0x9c85[63]][_0x9c85[76]]/ (params[_0x9c85[62]][_0x9c85[63]][_0x9c85[76]]+ params[_0x9c85[62]][_0x9c85[63]][_0x9c85[87]])* 100,2);params[_0x9c85[62]][_0x9c85[63]][_0x9c85[91]]= _[_0x9c85[84]](params[_0x9c85[62]][_0x9c85[63]][_0x9c85[87]]/ (params[_0x9c85[62]][_0x9c85[63]][_0x9c85[76]]+ params[_0x9c85[62]][_0x9c85[63]][_0x9c85[87]])* 100,2)}}})[_0x9c85[67]](function(_0x1f90x1f){logger[_0x9c85[66]](_0x9c85[64],_0x1f90x1f[_0x9c85[65]])})}}function _0x1f90x25(){return function(){params[_0x9c85[98]][_0x9c85[63]]= {total:0,answered:0,sumDuration:0,avgDuration:0,tigerdial:0,answerRate:0};return ReportCall[_0x9c85[97]]({where:{type:[_0x9c85[98],_0x9c85[101]],createdAt:{$gte:moment()[_0x9c85[111]](_0x9c85[110])}},attributes:[_0x9c85[112],_0x9c85[104],_0x9c85[107]],raw:true})[_0x9c85[92]](function(_0x1f90x20){if(_0x1f90x20){var _0x1f90x26=_[_0x9c85[100]](_0x1f90x20,{type:_0x9c85[98]});var _0x1f90x27=_[_0x9c85[100]](_0x1f90x20,{type:_0x9c85[101]});if(_0x1f90x26[_0x9c85[68]]){params[_0x9c85[98]][_0x9c85[63]][_0x9c85[70]]= _0x1f90x26[_0x9c85[68]];params[_0x9c85[98]][_0x9c85[63]][_0x9c85[102]]= _[_0x9c85[105]](_0x1f90x26,_0x9c85[104])[_0x9c85[103]]|| 0;params[_0x9c85[98]][_0x9c85[63]][_0x9c85[106]]= _[_0x9c85[108]](_0x1f90x26,_0x9c85[107]);if(params[_0x9c85[98]][_0x9c85[63]][_0x9c85[102]]){params[_0x9c85[98]][_0x9c85[63]][_0x9c85[109]]= _[_0x9c85[84]]((_[_0x9c85[108]](_0x1f90x26,_0x9c85[107])/ params[_0x9c85[98]][_0x9c85[63]][_0x9c85[102]]));params[_0x9c85[98]][_0x9c85[63]][_0x9c85[90]]= _[_0x9c85[84]](params[_0x9c85[98]][_0x9c85[63]][_0x9c85[102]]/ params[_0x9c85[98]][_0x9c85[63]][_0x9c85[70]]* 100,1)}};if(_0x1f90x27[_0x9c85[68]]){params[_0x9c85[98]][_0x9c85[63]][_0x9c85[101]]= _0x1f90x27[_0x9c85[68]]}}})[_0x9c85[67]](function(_0x1f90x1f){logger[_0x9c85[66]](_0x9c85[99],_0x1f90x1f[_0x9c85[65]])})}}BPromise[_0x9c85[113]]()[_0x9c85[92]](_0x1f90x1e())[_0x9c85[92]](_0x1f90x25());return {cdr:function(_0x1f90x1b){return function(_0x1f90x20){_0x1f90x16(_0x9c85[114],_0x9c85[115],_0x1f90x1b);if(_0x1f90x1b[_0x9c85[112]]== _0x9c85[98]|| _0x1f90x1b[_0x9c85[112]]== _0x9c85[101]){if(_0x1f90x1b[_0x9c85[112]]== _0x9c85[98]){params[_0x9c85[98]][_0x9c85[63]][_0x9c85[70]]++;_0x1f90x1b[_0x9c85[104]]== _0x9c85[103]&& (params[_0x9c85[98]][_0x9c85[63]][_0x9c85[102]]++);params[_0x9c85[98]][_0x9c85[63]][_0x9c85[106]]+= Number(_0x1f90x1b[_0x9c85[107]]);if(params[_0x9c85[98]][_0x9c85[63]][_0x9c85[102]]){params[_0x9c85[98]][_0x9c85[63]][_0x9c85[109]]= _[_0x9c85[84]](params[_0x9c85[98]][_0x9c85[63]][_0x9c85[106]]/ params[_0x9c85[98]][_0x9c85[63]][_0x9c85[102]]);params[_0x9c85[98]][_0x9c85[63]][_0x9c85[90]]= _[_0x9c85[84]](params[_0x9c85[98]][_0x9c85[63]][_0x9c85[102]]/ params[_0x9c85[98]][_0x9c85[63]][_0x9c85[70]]* 100,1)}}else {params[_0x9c85[98]][_0x9c85[63]][_0x9c85[101]]++};_0x1f90x16(_0x9c85[116],_0x9c85[117],params[_0x9c85[98]][_0x9c85[63]])}}},send:function(_0x1f90x1b){return function(_0x1f90x20){return BPromise[_0x9c85[113]]()}},hangup:function(_0x1f90x1b){return function(_0x1f90x20){if(params[_0x9c85[98]][_0x9c85[119]][_0x1f90x1b[_0x9c85[118]]]){delete params[_0x9c85[98]][_0x9c85[119]][_0x1f90x1b[_0x9c85[118]]]};if(params[_0x9c85[62]][_0x9c85[119]][_0x1f90x1b[_0x9c85[118]]]){delete params[_0x9c85[62]][_0x9c85[119]][_0x1f90x1b[_0x9c85[118]]]};var _0x1f90x28={uniqueid:_0x1f90x1b[_0x9c85[118]],linkedid:_0x1f90x1b[_0x9c85[120]],endtime:moment()[_0x9c85[59]](_0x9c85[58]),lastevent:_0x9c85[121],updatedAt:moment()[_0x9c85[59]](_0x9c85[58])};_0x1f90x16(util[_0x9c85[59]](_0x9c85[122],_0x1f90x1b[_0x9c85[124]][_0x9c85[123]](/\/|-/)[1]),_0x9c85[125],_0x1f90x28);_0x1f90x16(_0x9c85[126],_0x9c85[125],_0x1f90x28);_0x1f90x16(_0x9c85[127],_0x9c85[125],_0x1f90x28);if(_0x1f90x20){triggers[_0x9c85[128]](_0x1f90x20)};return BPromise[_0x9c85[113]]()}},devicestatechange:function(_0x1f90x1b){return function(_0x1f90x20){return User[_0x9c85[142]]({where:{name:_0x1f90x1b[_0x9c85[141]][_0x9c85[140]](_0x9c85[138],_0x9c85[139])},raw:true})[_0x9c85[92]](function(_0x1f90x29){if(_0x1f90x29){var _0x1f90x28=_[_0x9c85[133]]({newValues:{id:_0x1f90x29[_0x9c85[131]],status:_0x1f90x1b[_0x9c85[132]],statusAt:moment()[_0x9c85[59]](_0x9c85[58])}},_0x1f90x29,{status:_0x1f90x1b[_0x9c85[132]],statusAt:moment()[_0x9c85[59]](_0x9c85[58])});_0x1f90x28[_0x9c85[26]]= _0x9c85[134];_0x1f90x16(util[_0x9c85[59]](_0x9c85[135],_0x1f90x29[_0x9c85[136]],_0x1f90x29[_0x9c85[131]]),_0x9c85[137],_0x1f90x28);_0x1f90x16(_0x9c85[127],_0x9c85[137],_0x1f90x28);_0x1f90x16(_0x9c85[126],_0x9c85[137],_0x1f90x28)}})[_0x9c85[67]](function(_0x1f90x1f){logger[_0x9c85[130]](_0x9c85[129],_0x1f90x1f)})}},peerstatus:function(_0x1f90x1b){return function(_0x1f90x20){if(_0x1f90x20&& _0x1f90x20[0]){_[_0x9c85[93]](_0x1f90x20[1],function(_0x1f90x2a){if(!params[_0x9c85[143]][_0x1f90x2a[_0x9c85[31]]]){params[_0x9c85[143]][_0x1f90x2a[_0x9c85[31]]]= {name:_0x1f90x2a[_0x9c85[31]]}};params[_0x9c85[143]][_0x1f90x2a[_0x9c85[31]]][_0x9c85[144]]= _0x1f90x1b[_0x9c85[144]];_0x1f90x16(_0x9c85[145],_0x9c85[146],params[_0x9c85[143]][_0x1f90x2a[_0x9c85[31]]])})};return BPromise[_0x9c85[113]]()}},registry:function(_0x1f90x1b){return function(_0x1f90x20){if(_0x1f90x20&& _0x1f90x20[0]){_[_0x9c85[93]](_0x1f90x20[1],function(_0x1f90x2a){if(!params[_0x9c85[143]][_0x1f90x2a[_0x9c85[31]]]){params[_0x9c85[143]][_0x1f90x2a[_0x9c85[31]]]= {name:_0x1f90x2a[_0x9c85[31]]}};params[_0x9c85[143]][_0x1f90x2a[_0x9c85[31]]][_0x9c85[53]]= _0x1f90x1b[_0x9c85[53]];_0x1f90x16(_0x9c85[145],_0x9c85[146],params[_0x9c85[143]][_0x1f90x2a[_0x9c85[31]]])})};return BPromise[_0x9c85[113]]()}},agentcalled:function(_0x1f90x1b){return function(_0x1f90x20){if(_0x1f90x20){_0x1f90x1b[_0x9c85[147]]&& (_0x1f90x20[_0x9c85[148]][_0x9c85[147]]= _0x1f90x1b[_0x9c85[147]]);_0x1f90x16(util[_0x9c85[59]](_0x9c85[122],_0x1f90x20[_0x9c85[30]]),_0x9c85[149],_0x1f90x20);triggers[_0x9c85[150]](_0x1f90x20)};return User[_0x9c85[142]]({where:{name:_0x1f90x1b[_0x9c85[30]],voicePause:false},raw:true})[_0x9c85[92]](function(_0x1f90x29){if(_0x1f90x29){var _0x1f90x2b=moment()[_0x9c85[59]](_0x9c85[58]);var _0x1f90x28=_[_0x9c85[133]]({newValues:{id:_0x1f90x29[_0x9c85[131]],queueStatus:_0x9c85[152],queueStatusAt:_0x1f90x2b,lastQueue:_0x1f90x1b[_0x9c85[69]]}},_0x1f90x29,{queueStatus:_0x9c85[152],queueStatusAt:_0x1f90x2b,lastQueue:_0x1f90x1b[_0x9c85[69]]});_0x1f90x28[_0x9c85[26]]= _0x9c85[153];_0x1f90x16(util[_0x9c85[59]](_0x9c85[135],_0x1f90x29[_0x9c85[136]],_0x1f90x29[_0x9c85[131]]),_0x9c85[137],_0x1f90x28);_0x1f90x16(_0x9c85[127],_0x9c85[137],_0x1f90x28);_0x1f90x16(_0x9c85[126],_0x9c85[137],_0x1f90x28)}})[_0x9c85[67]](function(_0x1f90x1f){logger[_0x9c85[66]](_0x9c85[151],_0x1f90x1f)})}},agentcomplete:function(_0x1f90x1b){return function(_0x1f90x20){if(_0x1f90x20){triggers[_0x9c85[154]](_0x1f90x20)};if(params[_0x9c85[62]][_0x9c85[61]][_0x1f90x1b[_0x9c85[69]]][_0x9c85[74]]){params[_0x9c85[62]][_0x9c85[61]][_0x1f90x1b[_0x9c85[69]]][_0x9c85[74]]--};if(params[_0x9c85[62]][_0x9c85[63]][_0x9c85[74]]){params[_0x9c85[62]][_0x9c85[63]][_0x9c85[74]]--;_0x1f90x16(_0x1f90x1b[_0x9c85[69]],_0x9c85[155],{type:_0x9c85[74],amount:-1,queue:_0x1f90x1b[_0x9c85[69]]})};params[_0x9c85[62]][_0x9c85[63]][_0x9c85[76]]++;params[_0x9c85[62]][_0x9c85[61]][_0x1f90x1b[_0x9c85[69]]][_0x9c85[76]]++;_0x1f90x16(_0x1f90x1b[_0x9c85[69]],_0x9c85[155],{type:_0x9c85[121],amount:1,queue:_0x1f90x1b[_0x9c85[69]]});params[_0x9c85[62]][_0x9c85[63]][_0x9c85[90]]= _[_0x9c85[84]](params[_0x9c85[62]][_0x9c85[63]][_0x9c85[76]]/ (params[_0x9c85[62]][_0x9c85[63]][_0x9c85[76]]+ params[_0x9c85[62]][_0x9c85[63]][_0x9c85[87]])* 100,2);params[_0x9c85[62]][_0x9c85[63]][_0x9c85[91]]= _[_0x9c85[84]](params[_0x9c85[62]][_0x9c85[63]][_0x9c85[87]]/ (params[_0x9c85[62]][_0x9c85[63]][_0x9c85[76]]+ params[_0x9c85[62]][_0x9c85[63]][_0x9c85[87]])* 100,2);params[_0x9c85[62]][_0x9c85[61]][_0x1f90x1b[_0x9c85[69]]][_0x9c85[90]]= _[_0x9c85[84]](params[_0x9c85[62]][_0x9c85[61]][_0x1f90x1b[_0x9c85[69]]][_0x9c85[76]]/ (params[_0x9c85[62]][_0x9c85[61]][_0x1f90x1b[_0x9c85[69]]][_0x9c85[76]]+ params[_0x9c85[62]][_0x9c85[61]][_0x1f90x1b[_0x9c85[69]]][_0x9c85[87]])* 100,2);params[_0x9c85[62]][_0x9c85[61]][_0x1f90x1b[_0x9c85[69]]][_0x9c85[91]]= _[_0x9c85[84]](params[_0x9c85[62]][_0x9c85[61]][_0x1f90x1b[_0x9c85[69]]][_0x9c85[87]]/ (params[_0x9c85[62]][_0x9c85[61]][_0x1f90x1b[_0x9c85[69]]][_0x9c85[76]]+ params[_0x9c85[62]][_0x9c85[61]][_0x1f90x1b[_0x9c85[69]]][_0x9c85[87]])* 100,2);params[_0x9c85[62]][_0x9c85[63]][_0x9c85[78]]+= Number(_0x1f90x1b[_0x9c85[78]]);params[_0x9c85[62]][_0x9c85[61]][_0x1f90x1b[_0x9c85[69]]][_0x9c85[78]]+= Number(_0x1f90x1b[_0x9c85[78]]);_0x1f90x16(_0x1f90x1b[_0x9c85[69]],_0x9c85[155],{type:_0x9c85[78],amount:Number(_0x1f90x1b[_0x9c85[78]]),queue:_0x1f90x1b[_0x9c85[69]]});params[_0x9c85[62]][_0x9c85[63]][_0x9c85[85]]= _[_0x9c85[84]](params[_0x9c85[62]][_0x9c85[63]][_0x9c85[78]]/ params[_0x9c85[62]][_0x9c85[63]][_0x9c85[76]]);params[_0x9c85[62]][_0x9c85[61]][_0x1f90x1b[_0x9c85[69]]][_0x9c85[85]]= _[_0x9c85[84]](params[_0x9c85[62]][_0x9c85[61]][_0x1f90x1b[_0x9c85[69]]][_0x9c85[78]]/ params[_0x9c85[62]][_0x9c85[61]][_0x1f90x1b[_0x9c85[69]]][_0x9c85[76]]);params[_0x9c85[62]][_0x9c85[63]][_0x9c85[77]]+= Number(_0x1f90x1b[_0x9c85[77]]);params[_0x9c85[62]][_0x9c85[61]][_0x1f90x1b[_0x9c85[69]]][_0x9c85[77]]+= Number(_0x1f90x1b[_0x9c85[77]]);_0x1f90x16(_0x1f90x1b[_0x9c85[69]],_0x9c85[155],{type:_0x9c85[77],amount:Number(_0x1f90x1b[_0x9c85[77]]),queue:_0x1f90x1b[_0x9c85[69]]});params[_0x9c85[62]][_0x9c85[63]][_0x9c85[83]]= _[_0x9c85[84]](params[_0x9c85[62]][_0x9c85[63]][_0x9c85[77]]/ params[_0x9c85[62]][_0x9c85[63]][_0x9c85[76]]);params[_0x9c85[62]][_0x9c85[61]][_0x1f90x1b[_0x9c85[69]]][_0x9c85[83]]= _[_0x9c85[84]](params[_0x9c85[62]][_0x9c85[61]][_0x1f90x1b[_0x9c85[69]]][_0x9c85[77]]/ params[_0x9c85[62]][_0x9c85[61]][_0x1f90x1b[_0x9c85[69]]][_0x9c85[76]]);var _0x1f90x28;var _0x1f90x2b=moment()[_0x9c85[59]](_0x9c85[58]);return ReportAgent[_0x9c85[142]]({where:{uniqueid:_0x1f90x1b[_0x9c85[118]],destuniqueid:_0x1f90x1b[_0x9c85[162]]},raw:true})[_0x9c85[92]](function(_0x1f90x2c){if(_0x1f90x2c){_0x1f90x28= _[_0x9c85[133]]({},_0x1f90x2c,{lastevent:_0x9c85[121],agentcomplete:true,agentcompleteAt:_0x1f90x2b,talktime:Number(_0x1f90x1b[_0x9c85[78]]),reason:_0x1f90x1b[_0x9c85[159]]});_0x1f90x1b[_0x9c85[147]]&& (_0x1f90x28[_0x9c85[147]]= _0x1f90x1b[_0x9c85[147]]);_0x1f90x16(util[_0x9c85[59]](_0x9c85[122],_0x1f90x2c[_0x9c85[30]]),_0x9c85[160],_0x1f90x28)};return ReportQueue[_0x9c85[142]]({where:{uniqueid:_0x1f90x1b[_0x9c85[118]]},order:_0x9c85[161],raw:true})})[_0x9c85[92]](function(_0x1f90x2c){if(_0x1f90x2c){_0x1f90x28= _[_0x9c85[133]]({},_0x1f90x2c,{queuecallercomplete:true,queuecallercompleteAt:_0x1f90x2b});_0x1f90x16(_0x1f90x2c[_0x9c85[69]],_0x9c85[158],_0x1f90x28)};return User[_0x9c85[142]]({where:{name:_0x1f90x1b[_0x9c85[30]]},raw:true})})[_0x9c85[92]](function(_0x1f90x29){if(_0x1f90x29){var _0x1f90x28=_[_0x9c85[133]]({newValues:{id:_0x1f90x29[_0x9c85[131]],queueStatus:_0x9c85[121],queueStatusAt:_0x1f90x2b,lastQueue:_0x1f90x1b[_0x9c85[69]]}},_0x1f90x29,{queueStatus:_0x9c85[121],queueStatusAt:_0x1f90x2b,lastQueue:_0x1f90x1b[_0x9c85[69]]});_0x1f90x28[_0x9c85[26]]= _0x9c85[157];_0x1f90x16(util[_0x9c85[59]](_0x9c85[135],_0x1f90x29[_0x9c85[136]],_0x1f90x29[_0x9c85[131]]),_0x9c85[137],_0x1f90x28);_0x1f90x16(_0x9c85[127],_0x9c85[137],_0x1f90x28);_0x1f90x16(_0x9c85[126],_0x9c85[137],_0x1f90x28)}})[_0x9c85[67]](function(_0x1f90x1f){logger[_0x9c85[66]](_0x9c85[156],_0x1f90x1f)})}},agentconnect:function(_0x1f90x1b){return function(_0x1f90x20){if(_0x1f90x20){triggers[_0x9c85[154]](_0x1f90x20)};if(params[_0x9c85[62]][_0x9c85[61]][_0x1f90x1b[_0x9c85[69]]][_0x9c85[72]]){params[_0x9c85[62]][_0x9c85[61]][_0x1f90x1b[_0x9c85[69]]][_0x9c85[72]]--;_0x1f90x16(_0x1f90x1b[_0x9c85[69]],_0x9c85[155],{type:_0x9c85[72],amount:-1,queue:_0x1f90x1b[_0x9c85[69]]})};if(params[_0x9c85[62]][_0x9c85[63]][_0x9c85[72]]){params[_0x9c85[62]][_0x9c85[63]][_0x9c85[72]]--};if(params[_0x9c85[62]][_0x9c85[119]][_0x1f90x1b[_0x9c85[118]]]){params[_0x9c85[62]][_0x9c85[119]][_0x1f90x1b[_0x9c85[118]]][_0x9c85[163]]= _0x1f90x1b[_0x9c85[164]];params[_0x9c85[62]][_0x9c85[119]][_0x1f90x1b[_0x9c85[118]]][_0x9c85[165]]= _0x1f90x1b[_0x9c85[165]];params[_0x9c85[62]][_0x9c85[119]][_0x1f90x1b[_0x9c85[118]]][_0x9c85[77]]= Number(_0x1f90x1b[_0x9c85[77]]);params[_0x9c85[62]][_0x9c85[119]][_0x1f90x1b[_0x9c85[118]]][_0x9c85[166]]= Number(_0x1f90x1b[_0x9c85[166]]);params[_0x9c85[62]][_0x9c85[119]][_0x1f90x1b[_0x9c85[118]]][_0x9c85[32]]= _0x1f90x1b[_0x9c85[32]];params[_0x9c85[62]][_0x9c85[119]][_0x1f90x1b[_0x9c85[118]]][_0x9c85[30]]= _0x1f90x1b[_0x9c85[30]]};params[_0x9c85[62]][_0x9c85[63]][_0x9c85[74]]++;params[_0x9c85[62]][_0x9c85[61]][_0x1f90x1b[_0x9c85[69]]][_0x9c85[74]]++;_0x1f90x16(_0x1f90x1b[_0x9c85[69]],_0x9c85[155],{type:_0x9c85[74],amount:1,queue:_0x1f90x1b[_0x9c85[69]]});var _0x1f90x28;var _0x1f90x2b=moment()[_0x9c85[59]](_0x9c85[58]);return ReportQueue[_0x9c85[142]]({where:{uniqueid:_0x1f90x1b[_0x9c85[118]]},order:_0x9c85[161],raw:true})[_0x9c85[92]](function(_0x1f90x2c){if(_0x1f90x2c){_0x1f90x28= _[_0x9c85[133]]({},_0x1f90x2c,{queuecallerleaveAt:moment()[_0x9c85[59]](_0x9c85[58]),holdtime:_0x1f90x1b[_0x9c85[77]],assigned:true,lastAssignedTo:_0x1f90x1b[_0x9c85[30]]});_0x1f90x16(_0x1f90x2c[_0x9c85[69]],_0x9c85[158],_0x1f90x28)};return ReportAgent[_0x9c85[142]]({where:{uniqueid:_0x1f90x1b[_0x9c85[118]],destuniqueid:_0x1f90x1b[_0x9c85[162]]},raw:true})})[_0x9c85[92]](function(_0x1f90x2c){if(_0x1f90x2c){_0x1f90x28= _[_0x9c85[133]]({},_0x1f90x2c,{lastevent:_0x9c85[168],agentconnectAt:moment()[_0x9c85[59]](_0x9c85[58]),holdtime:_0x1f90x1b[_0x9c85[77]]});_0x1f90x1b[_0x9c85[147]]&& (_0x1f90x28[_0x9c85[147]]= _0x1f90x1b[_0x9c85[147]]);_0x1f90x16(util[_0x9c85[59]](_0x9c85[122],_0x1f90x2c[_0x9c85[30]]),_0x9c85[160],_0x1f90x28)};return ReportAgent[_0x9c85[97]]({where:{uniqueid:_0x1f90x1b[_0x9c85[118]],destuniqueid:{$ne:_0x1f90x1b[_0x9c85[162]]},reason:null},raw:true})})[_0x9c85[92]](function(_0x1f90x2e){if(_0x1f90x2e&& _0x1f90x2e[_0x9c85[68]]){_[_0x9c85[93]](_0x1f90x2e,function(_0x1f90x2c){_0x1f90x28= _[_0x9c85[133]]({},_0x1f90x2c,{lastevent:_0x9c85[170],agentringnoanswer:true,agentringnoanswerAt:_0x1f90x2b,reason:_0x9c85[170],answeredelsewheredestinationuniqueid:_0x1f90x1b[_0x9c85[162]],answeredelsewheremembername:_0x1f90x1b[_0x9c85[30]]});_0x1f90x16(util[_0x9c85[59]](_0x9c85[122],_0x1f90x2c[_0x9c85[30]]),_0x9c85[160],_0x1f90x28)})};return User[_0x9c85[142]]({where:{name:_0x1f90x1b[_0x9c85[30]]},raw:true})})[_0x9c85[92]](function(_0x1f90x29){if(_0x1f90x29){var _0x1f90x28=_[_0x9c85[133]]({newValues:{id:_0x1f90x29[_0x9c85[131]],queueStatus:_0x9c85[168],queueStatusAt:_0x1f90x2b,lastQueue:_0x1f90x1b[_0x9c85[69]]}},_0x1f90x29,{queueStatus:_0x9c85[168],queueStatusAt:_0x1f90x2b,lastQueue:_0x1f90x1b[_0x9c85[69]]});_0x1f90x28[_0x9c85[26]]= _0x9c85[169];_0x1f90x16(util[_0x9c85[59]](_0x9c85[135],_0x1f90x29[_0x9c85[136]],_0x1f90x29[_0x9c85[131]]),_0x9c85[137],_0x1f90x28);_0x1f90x16(_0x9c85[127],_0x9c85[137],_0x1f90x28);_0x1f90x16(_0x9c85[126],_0x9c85[137],_0x1f90x28)};return User[_0x9c85[97]]({where:{lastQueue:_0x1f90x1b[_0x9c85[69]],name:{$ne:_0x1f90x1b[_0x9c85[30]]}},raw:true})})[_0x9c85[92]](function(_0x1f90x2d){if(_0x1f90x2d&& _0x1f90x2d[_0x9c85[68]]){_[_0x9c85[93]](_0x1f90x2d,function(_0x1f90x29){var _0x1f90x28=_[_0x9c85[133]]({newValues:{id:_0x1f90x29[_0x9c85[131]],queueStatus:_0x9c85[121],queueStatusAt:_0x1f90x2b}},_0x1f90x29,{queueStatus:_0x9c85[121],queueStatusAt:_0x1f90x2b});_0x1f90x16(util[_0x9c85[59]](_0x9c85[135],_0x1f90x29[_0x9c85[136]],_0x1f90x29[_0x9c85[131]]),_0x9c85[137],_0x1f90x28);_0x1f90x16(_0x9c85[127],_0x9c85[137],_0x1f90x28);_0x1f90x16(_0x9c85[126],_0x9c85[137],_0x1f90x28)})}})[_0x9c85[67]](function(_0x1f90x1f){logger[_0x9c85[66]](_0x9c85[167],_0x1f90x1f)})}},agentringnoanswer:function(_0x1f90x1b){return function(_0x1f90x20){if(_0x1f90x20){triggers[_0x9c85[154]](_0x1f90x20)};var _0x1f90x28;var _0x1f90x2b=moment()[_0x9c85[59]](_0x9c85[58]);return User[_0x9c85[142]]({where:{name:_0x1f90x1b[_0x9c85[30]]},raw:true})[_0x9c85[92]](function(_0x1f90x29){if(_0x1f90x29){var 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User[_0x9c85[142]]({where:{name:_0x1f90x1b[_0x9c85[32]][_0x9c85[140]](_0x9c85[138],_0x9c85[139])},raw:true})[_0x9c85[92]](function(_0x1f90x29){if(_0x1f90x29){_0x1f90x16(_0x1f90x1b[_0x9c85[69]],_0x9c85[176],{queue:_0x1f90x1b[_0x9c85[69]],UserId:_0x1f90x29[_0x9c85[131]]});_0x1f90x16(util[_0x9c85[59]](_0x9c85[122],_0x1f90x29[_0x9c85[131]]),_0x9c85[176],{queue:_0x1f90x1b[_0x9c85[69]],UserId:_0x1f90x29[_0x9c85[131]]})}})[_0x9c85[67]](function(_0x1f90x1f){logger[_0x9c85[66]](_0x9c85[175],_0x1f90x1f)})}},queuememberpause:function(_0x1f90x1b){return function(_0x1f90x20){if(_0x1f90x20){_0x1f90x16(_0x1f90x20[_0x9c85[69]],_0x9c85[174],_0x1f90x20);_0x1f90x16(util[_0x9c85[59]](_0x9c85[122],_0x1f90x20.UserId),_0x9c85[174],_0x1f90x20)}}},queuememberpenalty:function(_0x1f90x1b){return function(_0x1f90x20){return BPromise[_0x9c85[113]]()}},queuememberringinuse:function(_0x1f90x1b){return function(_0x1f90x20){return BPromise[_0x9c85[113]]()}},queuemember:function(_0x1f90x1b){return 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0;params[_0x9c85[62]][_0x9c85[61]][_0x1f90x1b[_0x9c85[69]]][_0x9c85[83]]= 0;params[_0x9c85[62]][_0x9c85[61]][_0x1f90x1b[_0x9c85[69]]][_0x9c85[85]]= 0;params[_0x9c85[62]][_0x9c85[61]][_0x1f90x1b[_0x9c85[69]]][_0x9c85[90]]= 0;params[_0x9c85[62]][_0x9c85[61]][_0x1f90x1b[_0x9c85[69]]][_0x9c85[91]]= 0;params[_0x9c85[62]][_0x9c85[61]][_0x1f90x1b[_0x9c85[69]]][_0x9c85[70]]= 0};params[_0x9c85[62]][_0x9c85[119]][_0x1f90x1b[_0x9c85[118]]]= {channel:_0x1f90x1b[_0x9c85[124]],channelstate:Number(_0x1f90x1b[_0x9c85[177]]),channelstatedesc:_0x1f90x1b[_0x9c85[178]],calleridnum:_0x1f90x1b[_0x9c85[179]],calleridname:_0x1f90x1b[_0x9c85[180]],exten:_0x1f90x1b[_0x9c85[181]],priority:Number(_0x1f90x1b[_0x9c85[182]]),uniqueid:_0x1f90x1b[_0x9c85[118]],queue:_0x1f90x1b[_0x9c85[69]],position:Number(_0x1f90x1b[_0x9c85[183]]),count:Number(_0x1f90x1b[_0x9c85[184]])};params[_0x9c85[62]][_0x9c85[63]][_0x9c85[72]]++;params[_0x9c85[62]][_0x9c85[61]][_0x1f90x1b[_0x9c85[69]]][_0x9c85[72]]++;_0x1f90x16(_0x1f90x1b[_0x9c85[69]],_0x9c85[155],{type:_0x9c85[70],amount:1,queue:_0x1f90x1b[_0x9c85[69]]});params[_0x9c85[62]][_0x9c85[63]][_0x9c85[70]]++;params[_0x9c85[62]][_0x9c85[61]][_0x1f90x1b[_0x9c85[69]]][_0x9c85[70]]++;_0x1f90x16(_0x1f90x1b[_0x9c85[69]],_0x9c85[155],{type:_0x9c85[72],amount:1,queue:_0x1f90x1b[_0x9c85[69]]});if(_0x1f90x20){_0x1f90x16(_0x1f90x20[_0x9c85[69]],_0x9c85[185],_0x1f90x20)};return 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Number(_0x1f90x1b[_0x9c85[190]])};params[_0x9c85[62]][_0x9c85[63]][_0x9c85[87]]++;params[_0x9c85[62]][_0x9c85[61]][_0x1f90x1b[_0x9c85[69]]][_0x9c85[87]]++;_0x1f90x16(_0x1f90x1b[_0x9c85[69]],_0x9c85[155],{type:_0x9c85[191],amount:1,queue:_0x1f90x1b[_0x9c85[69]]});params[_0x9c85[62]][_0x9c85[63]][_0x9c85[90]]= _[_0x9c85[84]](params[_0x9c85[62]][_0x9c85[63]][_0x9c85[76]]/ (params[_0x9c85[62]][_0x9c85[63]][_0x9c85[76]]+ params[_0x9c85[62]][_0x9c85[63]][_0x9c85[87]])* 100,2);params[_0x9c85[62]][_0x9c85[63]][_0x9c85[91]]= _[_0x9c85[84]](params[_0x9c85[62]][_0x9c85[63]][_0x9c85[87]]/ (params[_0x9c85[62]][_0x9c85[63]][_0x9c85[76]]+ params[_0x9c85[62]][_0x9c85[63]][_0x9c85[87]])* 100,2);params[_0x9c85[62]][_0x9c85[61]][_0x1f90x1b[_0x9c85[69]]][_0x9c85[90]]= _[_0x9c85[84]](params[_0x9c85[62]][_0x9c85[61]][_0x1f90x1b[_0x9c85[69]]][_0x9c85[76]]/ (params[_0x9c85[62]][_0x9c85[61]][_0x1f90x1b[_0x9c85[69]]][_0x9c85[76]]+ params[_0x9c85[62]][_0x9c85[61]][_0x1f90x1b[_0x9c85[69]]][_0x9c85[87]])* 100,2);params[_0x9c85[62]][_0x9c85[61]][_0x1f90x1b[_0x9c85[69]]][_0x9c85[91]]= _[_0x9c85[84]](params[_0x9c85[62]][_0x9c85[61]][_0x1f90x1b[_0x9c85[69]]][_0x9c85[87]]/ (params[_0x9c85[62]][_0x9c85[61]][_0x1f90x1b[_0x9c85[69]]][_0x9c85[76]]+ params[_0x9c85[62]][_0x9c85[61]][_0x1f90x1b[_0x9c85[69]]][_0x9c85[87]])* 100,2);return User[_0x9c85[97]]({where:{lastQueue:_0x1f90x1b[_0x9c85[69]]},raw:true})[_0x9c85[92]](function(_0x1f90x2f){if(_0x1f90x2f&& _0x1f90x2f[_0x9c85[68]]){var _0x1f90x28;_[_0x9c85[93]](_0x1f90x2f,function(_0x1f90x30){_0x1f90x28= _[_0x9c85[133]]({newValues:{id:_0x1f90x30[_0x9c85[131]],queueStatus:_0x9c85[121],queueStatusAt:_0x1f90x2b,lastQueue:_0x1f90x1b[_0x9c85[69]]}},_0x1f90x30,{id:_0x1f90x30[_0x9c85[131]],queueStatus:_0x9c85[121],queueStatusAt:_0x1f90x2b,lastQueue:_0x1f90x1b[_0x9c85[69]]});_0x1f90x28[_0x9c85[26]]= 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1};if(params[_0x9c85[62]][_0x9c85[63]][_0x9c85[72]]){params[_0x9c85[62]][_0x9c85[63]][_0x9c85[72]]-= 1;_0x1f90x16(_0x1f90x1b[_0x9c85[69]],_0x9c85[155],{type:_0x9c85[72],amount:-1,queue:_0x1f90x1b[_0x9c85[69]]})};_0x1f90x16(_0x1f90x1b[_0x9c85[69]],_0x9c85[158],_0x1f90x20);var _0x1f90x2b=moment()[_0x9c85[59]](_0x9c85[58]);return User[_0x9c85[97]]({where:{lastQueue:_0x1f90x1b[_0x9c85[69]]},raw:true})[_0x9c85[92]](function(_0x1f90x2f){if(_0x1f90x2f&& _0x1f90x2f[_0x9c85[68]]){var _0x1f90x28;_[_0x9c85[93]](_0x1f90x2f,function(_0x1f90x30){_0x1f90x28= _[_0x9c85[133]]({newValues:{id:_0x1f90x30[_0x9c85[131]],queueStatus:_0x9c85[121],queueStatusAt:_0x1f90x2b,lastQueue:_0x1f90x1b[_0x9c85[69]]}},_0x1f90x30,{id:_0x1f90x30[_0x9c85[131]],queueStatus:_0x9c85[121],queueStatusAt:_0x1f90x2b,lastQueue:_0x1f90x1b[_0x9c85[69]]});_0x1f90x28[_0x9c85[26]]= 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