[motion.git] / server / config / ami / socket.js

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_=require(_0x2a65[1]);var util=require(_0x2a65[2]);var moment=require(_0x2a65[3]);var BPromise=require(_0x2a65[4]);var redis=require(_0x2a65[5]);var VoiceQueue=require(_0x2a65[7])[_0x2a65[6]];var ReportQueue=require(_0x2a65[7])[_0x2a65[8]];var ReportCall=require(_0x2a65[7])[_0x2a65[9]];var ReportAgent=require(_0x2a65[7])[_0x2a65[10]];var ReportDial=require(_0x2a65[7])[_0x2a65[11]];var ReportMember=require(_0x2a65[7])[_0x2a65[12]];var User=require(_0x2a65[7])[_0x2a65[13]];var Triggers=require(_0x2a65[14]);var config=require(_0x2a65[15]);var logger=require(_0x2a65[17])(_0x2a65[16]);var utils=require(_0x2a65[18]);var redisConf;if(config[_0x2a65[19]]){redisConf= {password:config[_0x2a65[19]]}};var redisClient=redis[_0x2a65[21]](6379,config[_0x2a65[20]],redisConf);var io=require(_0x2a65[22])(redisClient);var triggers= new Triggers(io);var params={trunks:[],inbound:{queues:{},channels:[],global:{waiting:0,active:0,completed:0,abandoned:0,unmanaged:0,holdtime:0,talktime:0,avgHoldtime:0,avgTalktime:0,answerRate:0,abandonRate:0,total:0}},outbound:{global:{total:0,answered:0,sumDuration:0,avgDuration:0,tigerdial:0},channels:[]}};module[_0x2a65[23]]= function(){var _0xd81dx16=function(_0xd81dx17,_0xd81dx18,_0xd81dx19){if(_0xd81dx17){io[_0x2a65[25]](_0xd81dx17)[_0x2a65[24]](_0xd81dx18,_0xd81dx19)}else {io[_0x2a65[24]](_0xd81dx18,_0xd81dx19)}};var _0xd81dx1a=function(_0xd81dx1b){delete _0xd81dx1b[_0x2a65[26]];delete _0xd81dx1b[_0x2a65[27]];delete _0xd81dx1b[_0x2a65[28]];delete _0xd81dx1b[_0x2a65[29]];_0xd81dx1b[_0x2a65[30]]= _0xd81dx1b[_0x2a65[31]]|| _0xd81dx1b[_0x2a65[30]];_0xd81dx1b[_0x2a65[32]]= _0xd81dx1b[_0x2a65[33]];_0xd81dx1b[_0x2a65[34]]= _0x2a65[35];switch(_0xd81dx1b[_0x2a65[53]]){case _0x2a65[36]:_0xd81dx1b[_0x2a65[34]]= _0x2a65[35];break;case _0x2a65[38]:_0xd81dx1b[_0x2a65[34]]= _0x2a65[37];break;case _0x2a65[40]:_0xd81dx1b[_0x2a65[34]]= _0x2a65[39];break;case _0x2a65[42]:_0xd81dx1b[_0x2a65[34]]= _0x2a65[41];break;case _0x2a65[44]:_0xd81dx1b[_0x2a65[34]]= _0x2a65[43];break;case _0x2a65[46]:_0xd81dx1b[_0x2a65[34]]= _0x2a65[45];break;case _0x2a65[48]:_0xd81dx1b[_0x2a65[34]]= _0x2a65[47];break;case _0x2a65[50]:_0xd81dx1b[_0x2a65[34]]= _0x2a65[49];break;case _0x2a65[52]:_0xd81dx1b[_0x2a65[34]]= _0x2a65[51];break;default:};_0xd81dx1b[_0x2a65[53]]= Number(_0xd81dx1b[_0x2a65[53]]);if(_0xd81dx1b[_0x2a65[55]](_0x2a65[54])){_0xd81dx1b[_0x2a65[54]]= Number(_0xd81dx1b[_0x2a65[54]])};if(_0xd81dx1b[_0x2a65[55]](_0x2a65[56])){_0xd81dx1b[_0x2a65[56]]= Number(_0xd81dx1b[_0x2a65[56]])};if(_0xd81dx1b[_0x2a65[55]](_0x2a65[57])){if(_0xd81dx1b[_0x2a65[57]]=== _0x2a65[36]){_0xd81dx1b[_0x2a65[57]]= null}else {_0xd81dx1b[_0x2a65[57]]= moment()[_0x2a65[59]](_0x2a65[58])}};_0xd81dx1b[_0x2a65[60]]= parseInt(_0xd81dx1b[_0x2a65[60]],10)?true:false};function _0xd81dx1c(_0xd81dx1d){if(!params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1d]){params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1d]= {agents:{},waiting:0,active:0,completed:0,abandoned:0,unmanaged:0,holdtime:0,talktime:0,avgHoldtime:0,avgTalktime:0,answerRate:0,abandonRate:0,total:0}}}function _0xd81dx1e(){return function(){params[_0x2a65[62]][_0x2a65[61]]= {};params[_0x2a65[62]][_0x2a65[63]]= {waiting:0,active:0,completed:0,abandoned:0,unmanaged:0,holdtime:0,talktime:0,avgHoldtime:0,avgTalktime:0,answerRate:0,abandonRate:0,total:0};return VoiceQueue[_0x2a65[97]]({attributes:[_0x2a65[31]],raw:true})[_0x2a65[92]](function(_0xd81dx20){if(_0xd81dx20){_[_0x2a65[93]](_0xd81dx20,function(_0xd81dx1d){_0xd81dx1c(_0xd81dx1d[_0x2a65[31]])});return ReportQueue[_0x2a65[97]]({attributes:[_0x2a65[69],_0x2a65[79],_0x2a65[82],_0x2a65[94],_0x2a65[95],_0x2a65[96],_0x2a65[77]],raw:true})}})[_0x2a65[92]](function(_0xd81dx20){if(_0xd81dx20){var _0xd81dx21;var _0xd81dx22;var _0xd81dx23=_0xd81dx20[_0x2a65[68]];for(var _0xd81dx24=0;_0xd81dx24< _0xd81dx23;_0xd81dx24++){_0xd81dx21= _0xd81dx20[_0xd81dx24];_0xd81dx22= _0xd81dx21[_0x2a65[69]];_0xd81dx1c(_0xd81dx22);params[_0x2a65[62]][_0x2a65[63]][_0x2a65[70]]++;params[_0x2a65[62]][_0x2a65[61]][_0xd81dx22][_0x2a65[70]]++;if(utils[_0x2a65[71]](_0xd81dx21)){params[_0x2a65[62]][_0x2a65[63]][_0x2a65[72]]++;params[_0x2a65[62]][_0x2a65[61]][_0xd81dx22][_0x2a65[72]]++};if(utils[_0x2a65[73]](_0xd81dx21)){params[_0x2a65[62]][_0x2a65[63]][_0x2a65[74]]++;params[_0x2a65[62]][_0x2a65[61]][_0xd81dx22][_0x2a65[74]]++};if(utils[_0x2a65[75]](_0xd81dx21)){params[_0x2a65[62]][_0x2a65[63]][_0x2a65[76]]++;params[_0x2a65[62]][_0x2a65[61]][_0xd81dx22][_0x2a65[76]]++;params[_0x2a65[62]][_0x2a65[63]][_0x2a65[77]]+= _0xd81dx21[_0x2a65[77]]|| 0;params[_0x2a65[62]][_0x2a65[63]][_0x2a65[78]]+= moment(_0xd81dx21[_0x2a65[82]])[_0x2a65[81]](moment(_0xd81dx21[_0x2a65[79]]),_0x2a65[80]);params[_0x2a65[62]][_0x2a65[63]][_0x2a65[83]]= _[_0x2a65[84]](params[_0x2a65[62]][_0x2a65[61]][_0xd81dx22][_0x2a65[77]]/ params[_0x2a65[62]][_0x2a65[61]][_0xd81dx22][_0x2a65[76]]);params[_0x2a65[62]][_0x2a65[63]][_0x2a65[85]]= _[_0x2a65[84]](params[_0x2a65[62]][_0x2a65[61]][_0xd81dx22][_0x2a65[78]]/ params[_0x2a65[62]][_0x2a65[61]][_0xd81dx22][_0x2a65[76]]);params[_0x2a65[62]][_0x2a65[61]][_0xd81dx22][_0x2a65[77]]+= _0xd81dx21[_0x2a65[77]]|| 0;params[_0x2a65[62]][_0x2a65[61]][_0xd81dx22][_0x2a65[78]]+= moment(_0xd81dx21[_0x2a65[82]])[_0x2a65[81]](moment(_0xd81dx21[_0x2a65[79]]),_0x2a65[80]);params[_0x2a65[62]][_0x2a65[61]][_0xd81dx22][_0x2a65[83]]= _[_0x2a65[84]](params[_0x2a65[62]][_0x2a65[61]][_0xd81dx22][_0x2a65[77]]/ params[_0x2a65[62]][_0x2a65[61]][_0xd81dx22][_0x2a65[76]]);params[_0x2a65[62]][_0x2a65[61]][_0xd81dx22][_0x2a65[85]]= _[_0x2a65[84]](params[_0x2a65[62]][_0x2a65[61]][_0xd81dx22][_0x2a65[78]]/ params[_0x2a65[62]][_0x2a65[61]][_0xd81dx22][_0x2a65[76]])};if(utils[_0x2a65[86]](_0xd81dx21)){params[_0x2a65[62]][_0x2a65[63]][_0x2a65[87]]++;params[_0x2a65[62]][_0x2a65[61]][_0xd81dx22][_0x2a65[87]]++};if(utils[_0x2a65[88]](_0xd81dx21)){params[_0x2a65[62]][_0x2a65[63]][_0x2a65[89]]++;params[_0x2a65[62]][_0x2a65[61]][_0xd81dx22][_0x2a65[89]]++};params[_0x2a65[62]][_0x2a65[61]][_0xd81dx22][_0x2a65[90]]= _[_0x2a65[84]](params[_0x2a65[62]][_0x2a65[61]][_0xd81dx22][_0x2a65[76]]/ (params[_0x2a65[62]][_0x2a65[61]][_0xd81dx22][_0x2a65[76]]+ params[_0x2a65[62]][_0x2a65[61]][_0xd81dx22][_0x2a65[87]])* 100,2);params[_0x2a65[62]][_0x2a65[61]][_0xd81dx22][_0x2a65[91]]= _[_0x2a65[84]](params[_0x2a65[62]][_0x2a65[61]][_0xd81dx22][_0x2a65[87]]/ (params[_0x2a65[62]][_0x2a65[61]][_0xd81dx22][_0x2a65[76]]+ params[_0x2a65[62]][_0x2a65[61]][_0xd81dx22][_0x2a65[87]])* 100,2);params[_0x2a65[62]][_0x2a65[63]][_0x2a65[90]]= _[_0x2a65[84]](params[_0x2a65[62]][_0x2a65[63]][_0x2a65[76]]/ (params[_0x2a65[62]][_0x2a65[63]][_0x2a65[76]]+ params[_0x2a65[62]][_0x2a65[63]][_0x2a65[87]])* 100,2);params[_0x2a65[62]][_0x2a65[63]][_0x2a65[91]]= _[_0x2a65[84]](params[_0x2a65[62]][_0x2a65[63]][_0x2a65[87]]/ (params[_0x2a65[62]][_0x2a65[63]][_0x2a65[76]]+ params[_0x2a65[62]][_0x2a65[63]][_0x2a65[87]])* 100,2)}}})[_0x2a65[67]](function(_0xd81dx1f){logger[_0x2a65[66]](_0x2a65[64],_0xd81dx1f[_0x2a65[65]])})}}function _0xd81dx25(){return function(){params[_0x2a65[98]][_0x2a65[63]]= {total:0,answered:0,sumDuration:0,avgDuration:0,tigerdial:0,answerRate:0};return ReportCall[_0x2a65[97]]({where:{type:[_0x2a65[98],_0x2a65[101]],createdAt:{$gte:moment()[_0x2a65[111]](_0x2a65[110])}},attributes:[_0x2a65[112],_0x2a65[104],_0x2a65[107]],raw:true})[_0x2a65[92]](function(_0xd81dx20){if(_0xd81dx20){var _0xd81dx26=_[_0x2a65[100]](_0xd81dx20,{type:_0x2a65[98]});var _0xd81dx27=_[_0x2a65[100]](_0xd81dx20,{type:_0x2a65[101]});if(_0xd81dx26[_0x2a65[68]]){params[_0x2a65[98]][_0x2a65[63]][_0x2a65[70]]= _0xd81dx26[_0x2a65[68]];params[_0x2a65[98]][_0x2a65[63]][_0x2a65[102]]= _[_0x2a65[105]](_0xd81dx26,_0x2a65[104])[_0x2a65[103]]|| 0;params[_0x2a65[98]][_0x2a65[63]][_0x2a65[106]]= _[_0x2a65[108]](_0xd81dx26,_0x2a65[107]);if(params[_0x2a65[98]][_0x2a65[63]][_0x2a65[102]]){params[_0x2a65[98]][_0x2a65[63]][_0x2a65[109]]= _[_0x2a65[84]]((_[_0x2a65[108]](_0xd81dx26,_0x2a65[107])/ params[_0x2a65[98]][_0x2a65[63]][_0x2a65[102]]));params[_0x2a65[98]][_0x2a65[63]][_0x2a65[90]]= _[_0x2a65[84]](params[_0x2a65[98]][_0x2a65[63]][_0x2a65[102]]/ params[_0x2a65[98]][_0x2a65[63]][_0x2a65[70]]* 100,1)}};if(_0xd81dx27[_0x2a65[68]]){params[_0x2a65[98]][_0x2a65[63]][_0x2a65[101]]= _0xd81dx27[_0x2a65[68]]}}})[_0x2a65[67]](function(_0xd81dx1f){logger[_0x2a65[66]](_0x2a65[99],_0xd81dx1f[_0x2a65[65]])})}}BPromise[_0x2a65[113]]()[_0x2a65[92]](_0xd81dx1e())[_0x2a65[92]](_0xd81dx25());return {cdr:function(_0xd81dx1b){return function(_0xd81dx20){_0xd81dx16(_0x2a65[114],_0x2a65[115],_0xd81dx1b);if(_0xd81dx1b[_0x2a65[112]]== _0x2a65[98]|| _0xd81dx1b[_0x2a65[112]]== _0x2a65[101]){if(_0xd81dx1b[_0x2a65[112]]== _0x2a65[98]){params[_0x2a65[98]][_0x2a65[63]][_0x2a65[70]]++;_0xd81dx1b[_0x2a65[104]]== _0x2a65[103]&& (params[_0x2a65[98]][_0x2a65[63]][_0x2a65[102]]++);params[_0x2a65[98]][_0x2a65[63]][_0x2a65[106]]+= Number(_0xd81dx1b[_0x2a65[107]]);if(params[_0x2a65[98]][_0x2a65[63]][_0x2a65[102]]){params[_0x2a65[98]][_0x2a65[63]][_0x2a65[109]]= _[_0x2a65[84]](params[_0x2a65[98]][_0x2a65[63]][_0x2a65[106]]/ params[_0x2a65[98]][_0x2a65[63]][_0x2a65[102]]);params[_0x2a65[98]][_0x2a65[63]][_0x2a65[90]]= _[_0x2a65[84]](params[_0x2a65[98]][_0x2a65[63]][_0x2a65[102]]/ params[_0x2a65[98]][_0x2a65[63]][_0x2a65[70]]* 100,1)}}else {params[_0x2a65[98]][_0x2a65[63]][_0x2a65[101]]++};_0xd81dx16(_0x2a65[116],_0x2a65[117],params[_0x2a65[98]][_0x2a65[63]])}}},send:function(_0xd81dx1b){return function(_0xd81dx20){return BPromise[_0x2a65[113]]()}},hangup:function(_0xd81dx1b){return function(_0xd81dx20){if(params[_0x2a65[98]][_0x2a65[119]][_0xd81dx1b[_0x2a65[118]]]){delete params[_0x2a65[98]][_0x2a65[119]][_0xd81dx1b[_0x2a65[118]]]};if(params[_0x2a65[62]][_0x2a65[119]][_0xd81dx1b[_0x2a65[118]]]){delete params[_0x2a65[62]][_0x2a65[119]][_0xd81dx1b[_0x2a65[118]]]};var _0xd81dx28={uniqueid:_0xd81dx1b[_0x2a65[118]],linkedid:_0xd81dx1b[_0x2a65[120]],endtime:moment()[_0x2a65[59]](_0x2a65[58]),lastevent:_0x2a65[121],updatedAt:moment()[_0x2a65[59]](_0x2a65[58])};_0xd81dx16(util[_0x2a65[59]](_0x2a65[122],_0xd81dx1b[_0x2a65[124]][_0x2a65[123]](/\/|-/)[1]),_0x2a65[125],_0xd81dx28);_0xd81dx16(_0x2a65[126],_0x2a65[125],_0xd81dx28);_0xd81dx16(_0x2a65[127],_0x2a65[125],_0xd81dx28);if(_0xd81dx20){triggers[_0x2a65[128]](_0xd81dx20)};return BPromise[_0x2a65[113]]()}},devicestatechange:function(_0xd81dx1b){return function(_0xd81dx20){return User[_0x2a65[142]]({where:{name:_0xd81dx1b[_0x2a65[141]][_0x2a65[140]](_0x2a65[138],_0x2a65[139])},raw:true})[_0x2a65[92]](function(_0xd81dx29){if(_0xd81dx29){var _0xd81dx28=_[_0x2a65[133]]({newValues:{id:_0xd81dx29[_0x2a65[131]],status:_0xd81dx1b[_0x2a65[132]],statusAt:moment()[_0x2a65[59]](_0x2a65[58])}},_0xd81dx29,{status:_0xd81dx1b[_0x2a65[132]],statusAt:moment()[_0x2a65[59]](_0x2a65[58])});_0xd81dx28[_0x2a65[26]]= _0x2a65[134];_0xd81dx16(util[_0x2a65[59]](_0x2a65[135],_0xd81dx29[_0x2a65[136]],_0xd81dx29[_0x2a65[131]]),_0x2a65[137],_0xd81dx28);_0xd81dx16(_0x2a65[127],_0x2a65[137],_0xd81dx28);_0xd81dx16(_0x2a65[126],_0x2a65[137],_0xd81dx28)}})[_0x2a65[67]](function(_0xd81dx1f){logger[_0x2a65[130]](_0x2a65[129],_0xd81dx1f)})}},peerstatus:function(_0xd81dx1b){return function(_0xd81dx20){if(_0xd81dx20&& _0xd81dx20[0]){_[_0x2a65[93]](_0xd81dx20[1],function(_0xd81dx2a){if(!params[_0x2a65[143]][_0xd81dx2a[_0x2a65[31]]]){params[_0x2a65[143]][_0xd81dx2a[_0x2a65[31]]]= {name:_0xd81dx2a[_0x2a65[31]]}};params[_0x2a65[143]][_0xd81dx2a[_0x2a65[31]]][_0x2a65[144]]= _0xd81dx1b[_0x2a65[144]];_0xd81dx16(_0x2a65[145],_0x2a65[146],params[_0x2a65[143]][_0xd81dx2a[_0x2a65[31]]])})};return BPromise[_0x2a65[113]]()}},registry:function(_0xd81dx1b){return function(_0xd81dx20){if(_0xd81dx20&& _0xd81dx20[0]){_[_0x2a65[93]](_0xd81dx20[1],function(_0xd81dx2a){if(!params[_0x2a65[143]][_0xd81dx2a[_0x2a65[31]]]){params[_0x2a65[143]][_0xd81dx2a[_0x2a65[31]]]= {name:_0xd81dx2a[_0x2a65[31]]}};params[_0x2a65[143]][_0xd81dx2a[_0x2a65[31]]][_0x2a65[53]]= _0xd81dx1b[_0x2a65[53]];_0xd81dx16(_0x2a65[145],_0x2a65[146],params[_0x2a65[143]][_0xd81dx2a[_0x2a65[31]]])})};return BPromise[_0x2a65[113]]()}},agentcalled:function(_0xd81dx1b){return function(_0xd81dx20){if(_0xd81dx20){_0xd81dx1b[_0x2a65[147]]&& (_0xd81dx20[_0x2a65[148]][_0x2a65[147]]= _0xd81dx1b[_0x2a65[147]]);_0xd81dx16(util[_0x2a65[59]](_0x2a65[122],_0xd81dx20[_0x2a65[30]]),_0x2a65[149],_0xd81dx20);triggers[_0x2a65[150]](_0xd81dx20)};return User[_0x2a65[142]]({where:{name:_0xd81dx1b[_0x2a65[30]],voicePause:false},raw:true})[_0x2a65[92]](function(_0xd81dx29){if(_0xd81dx29){var _0xd81dx2b=moment()[_0x2a65[59]](_0x2a65[58]);var _0xd81dx28=_[_0x2a65[133]]({newValues:{id:_0xd81dx29[_0x2a65[131]],queueStatus:_0x2a65[152],queueStatusAt:_0xd81dx2b,lastQueue:_0xd81dx1b[_0x2a65[69]]}},_0xd81dx29,{queueStatus:_0x2a65[152],queueStatusAt:_0xd81dx2b,lastQueue:_0xd81dx1b[_0x2a65[69]]});_0xd81dx28[_0x2a65[26]]= _0x2a65[153];_0xd81dx16(util[_0x2a65[59]](_0x2a65[135],_0xd81dx29[_0x2a65[136]],_0xd81dx29[_0x2a65[131]]),_0x2a65[137],_0xd81dx28);_0xd81dx16(_0x2a65[127],_0x2a65[137],_0xd81dx28);_0xd81dx16(_0x2a65[126],_0x2a65[137],_0xd81dx28)}})[_0x2a65[67]](function(_0xd81dx1f){logger[_0x2a65[66]](_0x2a65[151],_0xd81dx1f)})}},agentcomplete:function(_0xd81dx1b){return function(_0xd81dx20){if(_0xd81dx20){triggers[_0x2a65[154]](_0xd81dx20)};if(params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[74]]){params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[74]]--};if(params[_0x2a65[62]][_0x2a65[63]][_0x2a65[74]]){params[_0x2a65[62]][_0x2a65[63]][_0x2a65[74]]--;_0xd81dx16(_0xd81dx1b[_0x2a65[69]],_0x2a65[155],{type:_0x2a65[74],amount:-1,queue:_0xd81dx1b[_0x2a65[69]]})};params[_0x2a65[62]][_0x2a65[63]][_0x2a65[76]]++;params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[76]]++;_0xd81dx16(_0xd81dx1b[_0x2a65[69]],_0x2a65[155],{type:_0x2a65[121],amount:1,queue:_0xd81dx1b[_0x2a65[69]]});params[_0x2a65[62]][_0x2a65[63]][_0x2a65[90]]= _[_0x2a65[84]](params[_0x2a65[62]][_0x2a65[63]][_0x2a65[76]]/ (params[_0x2a65[62]][_0x2a65[63]][_0x2a65[76]]+ params[_0x2a65[62]][_0x2a65[63]][_0x2a65[87]])* 100,2);params[_0x2a65[62]][_0x2a65[63]][_0x2a65[91]]= _[_0x2a65[84]](params[_0x2a65[62]][_0x2a65[63]][_0x2a65[87]]/ (params[_0x2a65[62]][_0x2a65[63]][_0x2a65[76]]+ params[_0x2a65[62]][_0x2a65[63]][_0x2a65[87]])* 100,2);params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[90]]= _[_0x2a65[84]](params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[76]]/ (params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[76]]+ params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[87]])* 100,2);params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[91]]= _[_0x2a65[84]](params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[87]]/ (params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[76]]+ params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[87]])* 100,2);params[_0x2a65[62]][_0x2a65[63]][_0x2a65[78]]+= Number(_0xd81dx1b[_0x2a65[78]]);params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[78]]+= Number(_0xd81dx1b[_0x2a65[78]]);_0xd81dx16(_0xd81dx1b[_0x2a65[69]],_0x2a65[155],{type:_0x2a65[78],amount:Number(_0xd81dx1b[_0x2a65[78]]),queue:_0xd81dx1b[_0x2a65[69]]});params[_0x2a65[62]][_0x2a65[63]][_0x2a65[85]]= _[_0x2a65[84]](params[_0x2a65[62]][_0x2a65[63]][_0x2a65[78]]/ params[_0x2a65[62]][_0x2a65[63]][_0x2a65[76]]);params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[85]]= _[_0x2a65[84]](params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[78]]/ params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[76]]);params[_0x2a65[62]][_0x2a65[63]][_0x2a65[77]]+= Number(_0xd81dx1b[_0x2a65[77]]);params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[77]]+= Number(_0xd81dx1b[_0x2a65[77]]);_0xd81dx16(_0xd81dx1b[_0x2a65[69]],_0x2a65[155],{type:_0x2a65[77],amount:Number(_0xd81dx1b[_0x2a65[77]]),queue:_0xd81dx1b[_0x2a65[69]]});params[_0x2a65[62]][_0x2a65[63]][_0x2a65[83]]= _[_0x2a65[84]](params[_0x2a65[62]][_0x2a65[63]][_0x2a65[77]]/ params[_0x2a65[62]][_0x2a65[63]][_0x2a65[76]]);params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[83]]= _[_0x2a65[84]](params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[77]]/ params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[76]]);var _0xd81dx28;var _0xd81dx2b=moment()[_0x2a65[59]](_0x2a65[58]);return ReportAgent[_0x2a65[142]]({where:{uniqueid:_0xd81dx1b[_0x2a65[118]],destuniqueid:_0xd81dx1b[_0x2a65[162]]},raw:true})[_0x2a65[92]](function(_0xd81dx2c){if(_0xd81dx2c){_0xd81dx28= _[_0x2a65[133]]({},_0xd81dx2c,{lastevent:_0x2a65[121],agentcomplete:true,agentcompleteAt:_0xd81dx2b,talktime:Number(_0xd81dx1b[_0x2a65[78]]),reason:_0xd81dx1b[_0x2a65[159]]});_0xd81dx1b[_0x2a65[147]]&& (_0xd81dx28[_0x2a65[147]]= _0xd81dx1b[_0x2a65[147]]);_0xd81dx16(util[_0x2a65[59]](_0x2a65[122],_0xd81dx2c[_0x2a65[30]]),_0x2a65[160],_0xd81dx28)};return ReportQueue[_0x2a65[142]]({where:{uniqueid:_0xd81dx1b[_0x2a65[118]]},order:_0x2a65[161],raw:true})})[_0x2a65[92]](function(_0xd81dx2c){if(_0xd81dx2c){_0xd81dx28= _[_0x2a65[133]]({},_0xd81dx2c,{queuecallercomplete:true,queuecallercompleteAt:_0xd81dx2b});_0xd81dx16(_0xd81dx2c[_0x2a65[69]],_0x2a65[158],_0xd81dx28)};return User[_0x2a65[142]]({where:{name:_0xd81dx1b[_0x2a65[30]]},raw:true})})[_0x2a65[92]](function(_0xd81dx29){if(_0xd81dx29){var _0xd81dx28=_[_0x2a65[133]]({newValues:{id:_0xd81dx29[_0x2a65[131]],queueStatus:_0x2a65[121],queueStatusAt:_0xd81dx2b,lastQueue:_0xd81dx1b[_0x2a65[69]]}},_0xd81dx29,{queueStatus:_0x2a65[121],queueStatusAt:_0xd81dx2b,lastQueue:_0xd81dx1b[_0x2a65[69]]});_0xd81dx28[_0x2a65[26]]= _0x2a65[157];_0xd81dx16(util[_0x2a65[59]](_0x2a65[135],_0xd81dx29[_0x2a65[136]],_0xd81dx29[_0x2a65[131]]),_0x2a65[137],_0xd81dx28);_0xd81dx16(_0x2a65[127],_0x2a65[137],_0xd81dx28);_0xd81dx16(_0x2a65[126],_0x2a65[137],_0xd81dx28)}})[_0x2a65[67]](function(_0xd81dx1f){logger[_0x2a65[66]](_0x2a65[156],_0xd81dx1f)})}},agentconnect:function(_0xd81dx1b){return function(_0xd81dx20){if(_0xd81dx20){triggers[_0x2a65[154]](_0xd81dx20)};if(params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[72]]){params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[72]]--;_0xd81dx16(_0xd81dx1b[_0x2a65[69]],_0x2a65[155],{type:_0x2a65[72],amount:-1,queue:_0xd81dx1b[_0x2a65[69]]})};if(params[_0x2a65[62]][_0x2a65[63]][_0x2a65[72]]){params[_0x2a65[62]][_0x2a65[63]][_0x2a65[72]]--};if(params[_0x2a65[62]][_0x2a65[119]][_0xd81dx1b[_0x2a65[118]]]){params[_0x2a65[62]][_0x2a65[119]][_0xd81dx1b[_0x2a65[118]]][_0x2a65[163]]= _0xd81dx1b[_0x2a65[164]];params[_0x2a65[62]][_0x2a65[119]][_0xd81dx1b[_0x2a65[118]]][_0x2a65[165]]= _0xd81dx1b[_0x2a65[165]];params[_0x2a65[62]][_0x2a65[119]][_0xd81dx1b[_0x2a65[118]]][_0x2a65[77]]= Number(_0xd81dx1b[_0x2a65[77]]);params[_0x2a65[62]][_0x2a65[119]][_0xd81dx1b[_0x2a65[118]]][_0x2a65[166]]= Number(_0xd81dx1b[_0x2a65[166]]);params[_0x2a65[62]][_0x2a65[119]][_0xd81dx1b[_0x2a65[118]]][_0x2a65[32]]= _0xd81dx1b[_0x2a65[32]];params[_0x2a65[62]][_0x2a65[119]][_0xd81dx1b[_0x2a65[118]]][_0x2a65[30]]= _0xd81dx1b[_0x2a65[30]]};params[_0x2a65[62]][_0x2a65[63]][_0x2a65[74]]++;params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[74]]++;_0xd81dx16(_0xd81dx1b[_0x2a65[69]],_0x2a65[155],{type:_0x2a65[74],amount:1,queue:_0xd81dx1b[_0x2a65[69]]});var _0xd81dx28;var _0xd81dx2b=moment()[_0x2a65[59]](_0x2a65[58]);return ReportQueue[_0x2a65[142]]({where:{uniqueid:_0xd81dx1b[_0x2a65[118]]},order:_0x2a65[161],raw:true})[_0x2a65[92]](function(_0xd81dx2c){if(_0xd81dx2c){_0xd81dx28= _[_0x2a65[133]]({},_0xd81dx2c,{queuecallerleaveAt:moment()[_0x2a65[59]](_0x2a65[58]),holdtime:_0xd81dx1b[_0x2a65[77]],assigned:true,lastAssignedTo:_0xd81dx1b[_0x2a65[30]]});_0xd81dx16(_0xd81dx2c[_0x2a65[69]],_0x2a65[158],_0xd81dx28)};return ReportAgent[_0x2a65[142]]({where:{uniqueid:_0xd81dx1b[_0x2a65[118]],destuniqueid:_0xd81dx1b[_0x2a65[162]]},raw:true})})[_0x2a65[92]](function(_0xd81dx2c){if(_0xd81dx2c){_0xd81dx28= _[_0x2a65[133]]({},_0xd81dx2c,{lastevent:_0x2a65[168],agentconnectAt:moment()[_0x2a65[59]](_0x2a65[58]),holdtime:_0xd81dx1b[_0x2a65[77]]});_0xd81dx1b[_0x2a65[147]]&& (_0xd81dx28[_0x2a65[147]]= _0xd81dx1b[_0x2a65[147]]);_0xd81dx16(util[_0x2a65[59]](_0x2a65[122],_0xd81dx2c[_0x2a65[30]]),_0x2a65[160],_0xd81dx28)};return ReportAgent[_0x2a65[97]]({where:{uniqueid:_0xd81dx1b[_0x2a65[118]],destuniqueid:{$ne:_0xd81dx1b[_0x2a65[162]]},reason:null},raw:true})})[_0x2a65[92]](function(_0xd81dx2e){if(_0xd81dx2e&& _0xd81dx2e[_0x2a65[68]]){_[_0x2a65[93]](_0xd81dx2e,function(_0xd81dx2c){_0xd81dx28= _[_0x2a65[133]]({},_0xd81dx2c,{lastevent:_0x2a65[170],agentringnoanswer:true,agentringnoanswerAt:_0xd81dx2b,reason:_0x2a65[170],answeredelsewheredestinationuniqueid:_0xd81dx1b[_0x2a65[162]],answeredelsewheremembername:_0xd81dx1b[_0x2a65[30]]});_0xd81dx16(util[_0x2a65[59]](_0x2a65[122],_0xd81dx2c[_0x2a65[30]]),_0x2a65[160],_0xd81dx28)})};return User[_0x2a65[142]]({where:{name:_0xd81dx1b[_0x2a65[30]]},raw:true})})[_0x2a65[92]](function(_0xd81dx29){if(_0xd81dx29){var _0xd81dx28=_[_0x2a65[133]]({newValues:{id:_0xd81dx29[_0x2a65[131]],queueStatus:_0x2a65[168],queueStatusAt:_0xd81dx2b,lastQueue:_0xd81dx1b[_0x2a65[69]]}},_0xd81dx29,{queueStatus:_0x2a65[168],queueStatusAt:_0xd81dx2b,lastQueue:_0xd81dx1b[_0x2a65[69]]});_0xd81dx28[_0x2a65[26]]= _0x2a65[169];_0xd81dx16(util[_0x2a65[59]](_0x2a65[135],_0xd81dx29[_0x2a65[136]],_0xd81dx29[_0x2a65[131]]),_0x2a65[137],_0xd81dx28);_0xd81dx16(_0x2a65[127],_0x2a65[137],_0xd81dx28);_0xd81dx16(_0x2a65[126],_0x2a65[137],_0xd81dx28)};return User[_0x2a65[97]]({where:{lastQueue:_0xd81dx1b[_0x2a65[69]],name:{$ne:_0xd81dx1b[_0x2a65[30]]}},raw:true})})[_0x2a65[92]](function(_0xd81dx2d){if(_0xd81dx2d&& _0xd81dx2d[_0x2a65[68]]){_[_0x2a65[93]](_0xd81dx2d,function(_0xd81dx29){var _0xd81dx28=_[_0x2a65[133]]({newValues:{id:_0xd81dx29[_0x2a65[131]],queueStatus:_0x2a65[121],queueStatusAt:_0xd81dx2b}},_0xd81dx29,{queueStatus:_0x2a65[121],queueStatusAt:_0xd81dx2b});_0xd81dx16(util[_0x2a65[59]](_0x2a65[135],_0xd81dx29[_0x2a65[136]],_0xd81dx29[_0x2a65[131]]),_0x2a65[137],_0xd81dx28);_0xd81dx16(_0x2a65[127],_0x2a65[137],_0xd81dx28);_0xd81dx16(_0x2a65[126],_0x2a65[137],_0xd81dx28)})}})[_0x2a65[67]](function(_0xd81dx1f){logger[_0x2a65[66]](_0x2a65[167],_0xd81dx1f)})}},agentringnoanswer:function(_0xd81dx1b){return function(_0xd81dx20){if(_0xd81dx20){triggers[_0x2a65[154]](_0xd81dx20)};var _0xd81dx28;var _0xd81dx2b=moment()[_0x2a65[59]](_0x2a65[58]);return User[_0x2a65[142]]({where:{name:_0xd81dx1b[_0x2a65[30]]},raw:true})[_0x2a65[92]](function(_0xd81dx29){if(_0xd81dx29){var _0xd81dx28=_[_0x2a65[133]]({newValues:{id:_0xd81dx29[_0x2a65[131]],queueStatus:_0x2a65[121],queueStatusAt:_0xd81dx2b,lastQueue:_0xd81dx1b[_0x2a65[69]]}},_0xd81dx29,{queueStatus:_0x2a65[121],queueStatusAt:_0xd81dx2b,lastQueue:_0xd81dx1b[_0x2a65[69]]});_0xd81dx28[_0x2a65[26]]= _0x2a65[173];_0xd81dx16(util[_0x2a65[59]](_0x2a65[135],_0xd81dx29[_0x2a65[136]],_0xd81dx29[_0x2a65[131]]),_0x2a65[137],_0xd81dx28);_0xd81dx16(_0x2a65[127],_0x2a65[137],_0xd81dx28);_0xd81dx16(_0x2a65[126],_0x2a65[137],_0xd81dx28)};return ReportAgent[_0x2a65[142]]({where:{uniqueid:_0xd81dx1b[_0x2a65[118]],destuniqueid:_0xd81dx1b[_0x2a65[162]]},raw:true})})[_0x2a65[92]](function(_0xd81dx2c){if(_0xd81dx2c){_0xd81dx28= _[_0x2a65[133]]({},_0xd81dx2c,{lastevent:_0x2a65[172],agentringnoanswer:true,agentringnoanswerAt:moment()[_0x2a65[59]](_0x2a65[58]),reason:_0x2a65[172]});_0xd81dx16(util[_0x2a65[59]](_0x2a65[122],_0xd81dx2c[_0x2a65[30]]),_0x2a65[160],_0xd81dx28)}})[_0x2a65[67]](function(_0xd81dx1f){logger[_0x2a65[66]](_0x2a65[171],_0xd81dx1f)})}},queuememberadded:function(_0xd81dx1b){return function(_0xd81dx20){if(_0xd81dx20){_0xd81dx16(_0xd81dx20[_0x2a65[69]],_0x2a65[174],_0xd81dx20);_0xd81dx16(util[_0x2a65[59]](_0x2a65[122],_0xd81dx20.UserId),_0x2a65[174],_0xd81dx20)};return BPromise[_0x2a65[113]]()}},queuememberremoved:function(_0xd81dx1b){return function(_0xd81dx20){if(params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]]){delete params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[114]][_0xd81dx1b[_0x2a65[30]]]};return User[_0x2a65[142]]({where:{name:_0xd81dx1b[_0x2a65[32]][_0x2a65[140]](_0x2a65[138],_0x2a65[139])},raw:true})[_0x2a65[92]](function(_0xd81dx29){if(_0xd81dx29){_0xd81dx16(_0xd81dx1b[_0x2a65[69]],_0x2a65[176],{queue:_0xd81dx1b[_0x2a65[69]],UserId:_0xd81dx29[_0x2a65[131]]});_0xd81dx16(util[_0x2a65[59]](_0x2a65[122],_0xd81dx29[_0x2a65[131]]),_0x2a65[176],{queue:_0xd81dx1b[_0x2a65[69]],UserId:_0xd81dx29[_0x2a65[131]]})}})[_0x2a65[67]](function(_0xd81dx1f){logger[_0x2a65[66]](_0x2a65[175],_0xd81dx1f)})}},queuememberpause:function(_0xd81dx1b){return function(_0xd81dx20){if(_0xd81dx20){_0xd81dx16(_0xd81dx20[_0x2a65[69]],_0x2a65[174],_0xd81dx20);_0xd81dx16(util[_0x2a65[59]](_0x2a65[122],_0xd81dx20.UserId),_0x2a65[174],_0xd81dx20)}}},queuememberpenalty:function(_0xd81dx1b){return function(_0xd81dx20){return BPromise[_0x2a65[113]]()}},queuememberringinuse:function(_0xd81dx1b){return function(_0xd81dx20){return BPromise[_0x2a65[113]]()}},queuemember:function(_0xd81dx1b){return function(_0xd81dx20){_0xd81dx1a(_0xd81dx1b);_0xd81dx1c(_0xd81dx1b[_0x2a65[69]]);params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[114]][_0xd81dx1b[_0x2a65[31]]]= _0xd81dx1b;return BPromise[_0x2a65[113]]()}},queuecallerjoin:function(_0xd81dx1b){return function(_0xd81dx20){if(!params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]]){params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]]= {};params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[72]]= 0;params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[74]]= 0;params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[76]]= 0;params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[87]]= 0;params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[89]]= 0;params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[77]]= 0;params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[78]]= 0;params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[83]]= 0;params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[85]]= 0;params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[90]]= 0;params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[91]]= 0;params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[70]]= 0};params[_0x2a65[62]][_0x2a65[119]][_0xd81dx1b[_0x2a65[118]]]= {channel:_0xd81dx1b[_0x2a65[124]],channelstate:Number(_0xd81dx1b[_0x2a65[177]]),channelstatedesc:_0xd81dx1b[_0x2a65[178]],calleridnum:_0xd81dx1b[_0x2a65[179]],calleridname:_0xd81dx1b[_0x2a65[180]],exten:_0xd81dx1b[_0x2a65[181]],priority:Number(_0xd81dx1b[_0x2a65[182]]),uniqueid:_0xd81dx1b[_0x2a65[118]],queue:_0xd81dx1b[_0x2a65[69]],position:Number(_0xd81dx1b[_0x2a65[183]]),count:Number(_0xd81dx1b[_0x2a65[184]])};params[_0x2a65[62]][_0x2a65[63]][_0x2a65[72]]++;params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[72]]++;_0xd81dx16(_0xd81dx1b[_0x2a65[69]],_0x2a65[155],{type:_0x2a65[70],amount:1,queue:_0xd81dx1b[_0x2a65[69]]});params[_0x2a65[62]][_0x2a65[63]][_0x2a65[70]]++;params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[70]]++;_0xd81dx16(_0xd81dx1b[_0x2a65[69]],_0x2a65[155],{type:_0x2a65[72],amount:1,queue:_0xd81dx1b[_0x2a65[69]]});if(_0xd81dx20){_0xd81dx16(_0xd81dx20[_0x2a65[69]],_0x2a65[185],_0xd81dx20)};return BPromise[_0x2a65[113]]()}},queuecallerabandon:function(_0xd81dx1b){return function(_0xd81dx20){if(_0xd81dx20&& _0xd81dx20[_0x2a65[186]]&& _0xd81dx20[_0x2a65[186]][0]){_[_0x2a65[93]](_0xd81dx20[_0x2a65[186]][1],function(_0xd81dx2c){_0xd81dx16(util[_0x2a65[59]](_0x2a65[122],_0xd81dx2c[_0x2a65[30]]),_0x2a65[160],_0xd81dx2c)})};if(_0xd81dx20&& _0xd81dx20[_0x2a65[187]]){_0xd81dx16(_0xd81dx1b[_0x2a65[69]],_0x2a65[158],_0xd81dx20[_0x2a65[187]]);_0xd81dx20[_0x2a65[187]][_0x2a65[148]][_0x2a65[188]]= _0x2a65[87];_0xd81dx20[_0x2a65[187]][_0x2a65[189]][_0x2a65[188]]= true;triggers[_0x2a65[154]](_0xd81dx20[_0x2a65[187]])};var _0xd81dx28;var _0xd81dx2b=moment()[_0x2a65[59]](_0x2a65[58]);if(params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[72]]){params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[72]]--;_0xd81dx16(_0xd81dx1b[_0x2a65[69]],_0x2a65[155],{type:_0x2a65[72],amount:-1,queue:_0xd81dx1b[_0x2a65[69]]})};if(params[_0x2a65[62]][_0x2a65[63]][_0x2a65[72]]){params[_0x2a65[62]][_0x2a65[63]][_0x2a65[72]]--};if(params[_0x2a65[62]][_0x2a65[119]][_0xd81dx1b[_0x2a65[118]]]){params[_0x2a65[62]][_0x2a65[119]][_0xd81dx1b[_0x2a65[118]]][_0x2a65[77]]= Number(_0xd81dx1b[_0x2a65[77]]);params[_0x2a65[62]][_0x2a65[119]][_0xd81dx1b[_0x2a65[118]]][_0x2a65[183]]= Number(_0xd81dx1b[_0x2a65[183]]);params[_0x2a65[62]][_0x2a65[119]][_0xd81dx1b[_0x2a65[118]]][_0x2a65[190]]= Number(_0xd81dx1b[_0x2a65[190]])};params[_0x2a65[62]][_0x2a65[63]][_0x2a65[87]]++;params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[87]]++;_0xd81dx16(_0xd81dx1b[_0x2a65[69]],_0x2a65[155],{type:_0x2a65[191],amount:1,queue:_0xd81dx1b[_0x2a65[69]]});params[_0x2a65[62]][_0x2a65[63]][_0x2a65[90]]= _[_0x2a65[84]](params[_0x2a65[62]][_0x2a65[63]][_0x2a65[76]]/ (params[_0x2a65[62]][_0x2a65[63]][_0x2a65[76]]+ params[_0x2a65[62]][_0x2a65[63]][_0x2a65[87]])* 100,2);params[_0x2a65[62]][_0x2a65[63]][_0x2a65[91]]= _[_0x2a65[84]](params[_0x2a65[62]][_0x2a65[63]][_0x2a65[87]]/ (params[_0x2a65[62]][_0x2a65[63]][_0x2a65[76]]+ params[_0x2a65[62]][_0x2a65[63]][_0x2a65[87]])* 100,2);params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[90]]= _[_0x2a65[84]](params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[76]]/ (params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[76]]+ params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[87]])* 100,2);params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[91]]= _[_0x2a65[84]](params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[87]]/ (params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[76]]+ params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[87]])* 100,2);return User[_0x2a65[97]]({where:{lastQueue:_0xd81dx1b[_0x2a65[69]]},raw:true})[_0x2a65[92]](function(_0xd81dx2f){if(_0xd81dx2f&& _0xd81dx2f[_0x2a65[68]]){var _0xd81dx28;_[_0x2a65[93]](_0xd81dx2f,function(_0xd81dx30){_0xd81dx28= _[_0x2a65[133]]({newValues:{id:_0xd81dx30[_0x2a65[131]],queueStatus:_0x2a65[121],queueStatusAt:_0xd81dx2b,lastQueue:_0xd81dx1b[_0x2a65[69]]}},_0xd81dx30,{id:_0xd81dx30[_0x2a65[131]],queueStatus:_0x2a65[121],queueStatusAt:_0xd81dx2b,lastQueue:_0xd81dx1b[_0x2a65[69]]});_0xd81dx28[_0x2a65[26]]= _0x2a65[95];_0xd81dx16(util[_0x2a65[59]](_0x2a65[135],_0xd81dx30[_0x2a65[136]],_0xd81dx30[_0x2a65[131]]),_0x2a65[137],_0xd81dx28);_0xd81dx16(_0x2a65[127],_0x2a65[137],_0xd81dx28);_0xd81dx16(_0x2a65[126],_0x2a65[137],_0xd81dx28)})}})[_0x2a65[67]](function(_0xd81dx1f){logger[_0x2a65[66]](_0x2a65[192],_0xd81dx1f)})}},blindtransfer:function(_0xd81dx1b){return function(_0xd81dx20){_0xd81dx16(null,_0xd81dx1b[_0x2a65[26]][_0x2a65[193]](),_0xd81dx1b);return BPromise[_0x2a65[113]]()}},attendedtransfer:function(_0xd81dx1b){return function(_0xd81dx20){_0xd81dx16(null,_0xd81dx1b[_0x2a65[26]][_0x2a65[193]](),_0xd81dx1b);return BPromise[_0x2a65[113]]()}},dialbegin:function(_0xd81dx1b){return function(_0xd81dx20){params[_0x2a65[98]][_0x2a65[119]][_0xd81dx1b[_0x2a65[118]]]= {channel:_0xd81dx1b[_0x2a65[124]],channelstate:Number(_0xd81dx1b[_0x2a65[177]]),channelstatedesc:_0xd81dx1b[_0x2a65[178]],calleridnum:_0xd81dx1b[_0x2a65[179]],calleridname:_0xd81dx1b[_0x2a65[180]],context:_0xd81dx1b[_0x2a65[194]],exten:_0xd81dx1b[_0x2a65[181]],priority:Number(_0xd81dx1b[_0x2a65[182]]),dialstring:_0xd81dx1b[_0x2a65[195]]};if(_0xd81dx1b[_0x2a65[124]]){var _0xd81dx28=_[_0x2a65[196]](_0xd81dx1b,{starttime:moment()[_0x2a65[59]](_0x2a65[58]),lastevent:_0x2a65[152],updatedAt:moment()[_0x2a65[59]](_0x2a65[58])});_0xd81dx16(util[_0x2a65[59]](_0x2a65[122],_0xd81dx1b[_0x2a65[124]][_0x2a65[123]](/\/|-/)[1]),_0x2a65[197],_0xd81dx28);_0xd81dx16(_0x2a65[127],_0x2a65[125],_[_0x2a65[196]](_0xd81dx28,{role:_0x2a65[127]}));_0xd81dx16(_0x2a65[126],_0x2a65[125],_0xd81dx28,_[_0x2a65[196]](_0xd81dx28,{role:_0x2a65[126]}));if(_0xd81dx20){triggers[_0x2a65[128]](_0xd81dx20)}};return BPromise[_0x2a65[113]]()}},dialend:function(_0xd81dx1b){return function(_0xd81dx20){if(params[_0x2a65[98]][_0x2a65[119]][_0xd81dx1b[_0x2a65[118]]]){params[_0x2a65[98]][_0x2a65[119]][_0xd81dx1b[_0x2a65[118]]][_0x2a65[198]]= _0xd81dx1b[_0x2a65[198]]};if(_0xd81dx1b[_0x2a65[124]]){var _0xd81dx2b=moment()[_0x2a65[59]](_0x2a65[58]);var _0xd81dx28={dialstatus:_0xd81dx1b[_0x2a65[198]],lastevent:(_0xd81dx1b[_0x2a65[198]]=== _0x2a65[103])?_0x2a65[168]:_0x2a65[121],answertime:(_0xd81dx1b[_0x2a65[198]]=== _0x2a65[103])?_0xd81dx2b:null,uniqueid:_0xd81dx1b[_0x2a65[118]],linkedid:_0xd81dx1b[_0x2a65[120]],destuniqueid:_0xd81dx1b[_0x2a65[162]],destlinkedid:_0xd81dx1b[_0x2a65[199]],updatedAt:_0xd81dx2b};_0xd81dx16(util[_0x2a65[59]](_0x2a65[122],_0xd81dx1b[_0x2a65[124]][_0x2a65[123]](/\/|-/)[1]),_0x2a65[125],_0xd81dx28);_0xd81dx16(_0x2a65[127],_0x2a65[125],_0xd81dx28);_0xd81dx16(_0x2a65[126],_0x2a65[125],_0xd81dx28);if(_0xd81dx20){triggers[_0x2a65[128]](_0xd81dx20)}};return BPromise[_0x2a65[113]]()}},varset:function(_0xd81dx1b){return function(_0xd81dx20){if(_0xd81dx1b[_0x2a65[201]][_0x2a65[55]](_0x2a65[200])){_0xd81dx16(_0x2a65[127],_0x2a65[197],{uniqueid:_0xd81dx1b[_0x2a65[118]],routeId:_0xd81dx1b[_0x2a65[202]],updatedAt:moment()[_0x2a65[59]](_0x2a65[58])});_0xd81dx16(_0x2a65[126],_0x2a65[197],{uniqueid:_0xd81dx1b[_0x2a65[118]],routeId:_0xd81dx1b[_0x2a65[202]],updatedAt:moment()[_0x2a65[59]](_0x2a65[58])})};if(_0xd81dx1b){triggers[_0x2a65[203]](_0xd81dx1b)};return BPromise[_0x2a65[113]]()}},queuecallerunmanaged:function(_0xd81dx1b){return function(_0xd81dx20){if(_0xd81dx20){params[_0x2a65[62]][_0x2a65[63]][_0x2a65[89]]+= 1;params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[89]]+= 1;_0xd81dx16(_0xd81dx1b[_0x2a65[69]],_0x2a65[155],{type:_0x2a65[89],amount:1,queue:_0xd81dx1b[_0x2a65[69]]});if(params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[72]]){params[_0x2a65[62]][_0x2a65[61]][_0xd81dx1b[_0x2a65[69]]][_0x2a65[72]]-= 1};if(params[_0x2a65[62]][_0x2a65[63]][_0x2a65[72]]){params[_0x2a65[62]][_0x2a65[63]][_0x2a65[72]]-= 1;_0xd81dx16(_0xd81dx1b[_0x2a65[69]],_0x2a65[155],{type:_0x2a65[72],amount:-1,queue:_0xd81dx1b[_0x2a65[69]]})};_0xd81dx16(_0xd81dx1b[_0x2a65[69]],_0x2a65[158],_0xd81dx20);var _0xd81dx2b=moment()[_0x2a65[59]](_0x2a65[58]);return User[_0x2a65[97]]({where:{lastQueue:_0xd81dx1b[_0x2a65[69]]},raw:true})[_0x2a65[92]](function(_0xd81dx2f){if(_0xd81dx2f&& _0xd81dx2f[_0x2a65[68]]){var _0xd81dx28;_[_0x2a65[93]](_0xd81dx2f,function(_0xd81dx30){_0xd81dx28= _[_0x2a65[133]]({newValues:{id:_0xd81dx30[_0x2a65[131]],queueStatus:_0x2a65[121],queueStatusAt:_0xd81dx2b,lastQueue:_0xd81dx1b[_0x2a65[69]]}},_0xd81dx30,{id:_0xd81dx30[_0x2a65[131]],queueStatus:_0x2a65[121],queueStatusAt:_0xd81dx2b,lastQueue:_0xd81dx1b[_0x2a65[69]]});_0xd81dx28[_0x2a65[26]]= _0x2a65[204];_0xd81dx16(util[_0x2a65[59]](_0x2a65[135],_0xd81dx30[_0x2a65[136]],_0xd81dx30[_0x2a65[131]]),_0x2a65[137],_0xd81dx28);_0xd81dx16(_0x2a65[127],_0x2a65[137],_0xd81dx28);_0xd81dx16(_0x2a65[126],_0x2a65[137],_0xd81dx28)})}})[_0x2a65[67]](function(_0xd81dx1f){logger[_0x2a65[66]](_0x2a65[192],_0xd81dx1f)})}}},agentUpdate:function(_0xd81dx30){return function(){_0xd81dx30[_0x2a65[26]]= _0x2a65[205];_0xd81dx16(util[_0x2a65[59]](_0x2a65[122],_0xd81dx30[_0x2a65[131]]),_0x2a65[137],_0xd81dx30);_0xd81dx16(_0x2a65[127],_0x2a65[137],_0xd81dx30);_0xd81dx16(_0x2a65[126],_0x2a65[137],_0xd81dx30)}},console:function(_0xd81dx31){_0xd81dx16(_0xd81dx31[_0x2a65[206]],util[_0x2a65[59]](_0x2a65[207],_0xd81dx31[_0x2a65[112]]),_0xd81dx31[_0x2a65[208]])},realtimeQueueMembers:function(_0xd81dx32){return function(){_[_0x2a65[210]](params[_0x2a65[62]][_0x2a65[61]],function(_0xd81dx1d,_0xd81dx22){if(_[_0x2a65[209]](_0xd81dx32,_0xd81dx22)){_[_0x2a65[210]](_0xd81dx1d[_0x2a65[114]],function(_0xd81dx30){_0xd81dx16(_0xd81dx22,_0x2a65[174],_0xd81dx30)})}})}},updateTriggers:function(_0xd81dx31){return function(){return triggers[_0x2a65[211]](_0xd81dx31)}},queueAdd:function(_0xd81dx33,_0xd81dx34){return function(){if(_0xd81dx33&& _0xd81dx34){_[_0x2a65[93]](_0xd81dx33,function(_0xd81dx20){_0xd81dx16(null,util[_0x2a65[59]](_0x2a65[212],_0xd81dx34),_0xd81dx20[0])})}}},queueRemove:function(_0xd81dx20,_0xd81dx34){return function(){if(_0xd81dx20&& _0xd81dx34){_0xd81dx16(null,util[_0x2a65[59]](_0x2a65[213],_0xd81dx34),_0xd81dx20)}}},checkTriggers:function(_0xd81dx31){return function(){return triggers[_0x2a65[214]](_0xd81dx31)}},videoOn:function(_0xd81dx1b){return function(){return triggers[_0x2a65[215]](_0xd81dx1b)}},inboundInit:function(){return function(){return BPromise[_0x2a65[113]]()[_0x2a65[92]](_0xd81dx1e())}},outboundInit:function(){return function(){return BPromise[_0x2a65[113]]()[_0x2a65[92]](_0xd81dx25())}},reportFaxUpdate:function(_0xd81dx35){return function(){_0xd81dx35[_0x2a65[26]]= _0x2a65[216];_0xd81dx16(util[_0x2a65[59]](_0x2a65[122],_0xd81dx35[_0x2a65[217]]),_0x2a65[137],_0xd81dx35);_0xd81dx16(_0x2a65[126],_0x2a65[218],_0xd81dx35)}},widgetValues:function(_0xd81dx36,_0xd81dx29){return function(){_[_0x2a65[210]](_0xd81dx36,function(_0xd81dx37,_0xd81dx38){_0xd81dx16(util[_0x2a65[59]](_0x2a65[135],_0xd81dx29[_0x2a65[136]],_0xd81dx29[_0x2a65[131]]),_0x2a65[219]+ _0xd81dx38,_0xd81dx37)})}},receivefax:function(_0xd81dx1b){return function(_0xd81dx31){if(_0xd81dx31){return triggers[_0x2a65[220]](_0xd81dx31)};return null}}}}