1 var _0x99b0=["\x75\x73\x65\x20\x73\x74\x72\x69\x63\x74","\x6C\x6F\x64\x61\x73\x68","\x75\x74\x69\x6C","\x6D\x6F\x6D\x65\x6E\x74","\x72\x65\x71\x75\x65\x73\x74\x2D\x70\x72\x6F\x6D\x69\x73\x65","\x6D\x6F\x74\x69\x6F\x6E","\x2E\x2E\x2F\x6C\x6F\x67\x67\x65\x72\x2E\x6A\x73","\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x49\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E","\x2E\x2E\x2F\x2E\x2E\x2F\x6D\x6F\x64\x65\x6C\x73","\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x43\x6F\x6E\x66\x69\x67\x75\x72\x61\x74\x69\x6F\x6E","\x52\x65\x70\x6F\x72\x74\x49\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E","\x56\x6F\x69\x63\x65\x51\x75\x65\x75\x65","\x56\x6F\x69\x63\x65\x45\x78\x74\x65\x6E\x73\x69\x6F\x6E","\x55\x73\x65\x72","\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x20\x69\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E\x20\x69\x6E\x69\x74\x69\x61\x6C\x69\x7A\x61\x74\x69\x6F\x6E\x2E\x2E\x2E","\x69\x6E\x66\x6F","\x68\x61\x6E\x64\x6C\x65\x45\x76\x65\x6E\x74","\x70\x72\x6F\x74\x6F\x74\x79\x70\x65","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x50\x61\x73\x73\x65\x64\x20\x70\x61\x72\x61\x6D\x65\x74\x65\x72\x73\x20\x61\x72\x65\x20\x6E\x6F\x74\x20\x65\x6E\x6F\x75\x67\x68\x20\x74\x6F\x20\x63\x72\x65\x61\x74\x65\x20\x61\x20\x6E\x65\x77\x20\x74\x69\x63\x6B\x65\x74\x3A\x20\x6D\x69\x73\x73\x20\x49\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E\x49\x64\x20\x6F\x72\x20\x43\x6F\x6E\x66\x69\x67\x75\x72\x61\x74\x69\x6F\x6E\x49\x64","\x65\x72\x72\x6F\x72","\x63\x61\x74\x63\x68","\x74\x68\x65\x6E","\x66\x69\x6E\x64","\x63\x6F\x6E\x66\x69\x67\x75\x72\x61\x74\x69\x6F\x6E","\x75\x72\x69","\x68\x65\x61\x64\x65\x72\x73","\x73\x65\x72\x76\x65\x72\x55\x72\x6C","\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x41\x63\x63\x6F\x75\x6E\x74","\x64\x61\x74\x61\x56\x61\x6C\x75\x65\x73","\x75\x73\x65\x72\x6E\x61\x6D\x65","\x72\x65\x6D\x6F\x74\x65\x55\x72\x69","\x61\x70\x70\x6C\x69\x63\x61\x74\x69\x6F\x6E\x2F\x6A\x73\x6F\x6E","\x41\x75\x74\x68\x6F\x72\x69\x7A\x61\x74\x69\x6F\x6E","\x42\x61\x73\x69\x63\x20","\x62\x61\x73\x65\x36\x34","\x61\x70\x69\x4B\x65\x79","\x3A\x58","\x68\x61\x73\x4F\x77\x6E\x50\x72\x6F\x70\x65\x72\x74\x79","\x66\x75\x6C\x6C\x6E\x61\x6D\x65","\x66\x69\x6E\x64\x4F\x6E\x65","\x61\x67\x65\x6E\x74","\x73\x63\x6F\x70\x65","\x61\x67\x65\x6E\x74\x4E\x61\x6D\x65","\x71\x75\x65\x75\x65","\x6E\x61\x6D\x65","\x6D\x6F\x6E\x69\x74\x6F\x72\x5F\x66\x6F\x72\x6D\x61\x74","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x52\x65\x63\x6F\x72\x64\x69\x6E\x67\x20\x65\x6E\x61\x62\x6C\x65\x64\x20\x66\x6F\x72\x20\x74\x68\x65\x20\x51\x75\x65\x75\x65\x20","\x72\x65\x63\x6F\x72\x64\x45\x6E\x61\x62\x6C\x65","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x51\x75\x65\x75\x65\x20\x6E\x6F\x74\x20\x66\x6F\x75\x6E\x64\x20\x6F\x72\x20\x52\x65\x63\x6F\x72\x64\x69\x6E\x67\x20\x6E\x6F\x74\x20\x65\x6E\x61\x62\x6C\x65\x64","\x72\x6F\x75\x74\x65\x49\x64","\x69\x64","\x72\x65\x63\x6F\x72\x64","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x52\x65\x63\x6F\x72\x64\x69\x6E\x67\x20\x65\x6E\x61\x62\x6C\x65\x64\x20\x66\x6F\x72\x20\x74\x68\x65\x20\x52\x6F\x75\x74\x65\x20\x4F\x75\x74\x62\x6F\x75\x6E\x64\x20","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x52\x6F\x75\x74\x65\x20\x4F\x75\x74\x62\x6F\x75\x6E\x64\x20\x6E\x6F\x74\x20\x66\x6F\x75\x6E\x64\x20\x6F\x72\x20\x52\x65\x63\x6F\x72\x64\x69\x6E\x67\x20\x6E\x6F\x74\x20\x65\x6E\x61\x62\x6C\x65\x64","\x2F\x61\x70\x69\x2F\x76\x32\x2F\x61\x67\x65\x6E\x74\x73","","\x6D\x65\x6D\x62\x65\x72\x6E\x61\x6D\x65","\x76\x6F\x69\x63\x65","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x43\x68\x61\x6E\x6E\x65\x6C\x20\x6E\x6F\x74\x20\x72\x65\x63\x6F\x67\x6E\x69\x7A\x65\x64\x3A\x20","\x72\x65\x63\x6F\x72\x64\x69\x6E\x67\x55\x52\x4C","\x25\x73\x2F\x61\x70\x69\x2F\x76\x6F\x69\x63\x65\x2F\x72\x65\x63\x6F\x72\x64\x69\x6E\x67\x73\x2F\x25\x73\x2F\x64\x6F\x77\x6E\x6C\x6F\x61\x64\x3F\x74\x79\x70\x65\x3D\x75\x6E\x69\x71\x75\x65\x69\x64","\x75\x6E\x69\x71\x75\x65\x69\x64","\x66\x6F\x72\x6D\x61\x74","\x72\x65\x73\x75\x6C\x74","\x6C\x65\x6E\x67\x74\x68","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x41\x67\x65\x6E\x74\x73\x20\x66\x6F\x75\x6E\x64\x20\x28","\x29\x2E\x20\x46\x69\x6E\x64\x20\x77\x69\x74\x68\x20\x6E\x61\x6D\x65\x3A\x20","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x41\x67\x65\x6E\x74\x20\x6E\x6F\x74\x20\x66\x6F\x75\x6E\x64","\x63\x6F\x6E\x74\x61\x63\x74","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x41\x67\x65\x6E\x74\x20","\x20\x6E\x6F\x74\x20\x66\x6F\x75\x6E\x64\x2E\x20\x55\x73\x65\x20\x74\x68\x65\x20\x61\x64\x6D\x69\x6E\x20\x61\x63\x63\x6F\x75\x6E\x74","\x2F\x61\x70\x69\x2F\x76\x32\x2F\x61\x67\x65\x6E\x74\x73\x2F\x6D\x65","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x43\x6F\x6E\x74\x61\x63\x74\x20\x74\x6F\x20\x73\x65\x61\x72\x63\x68\x20\x77\x69\x74\x68\x20\x70\x68\x6F\x6E\x65\x20","\x2F\x61\x70\x69\x2F\x76\x32\x2F\x63\x6F\x6E\x74\x61\x63\x74\x73\x3F\x70\x68\x6F\x6E\x65\x3D","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x43\x6F\x6E\x74\x61\x63\x74\x20\x74\x6F\x20\x73\x65\x61\x72\x63\x68\x20\x77\x69\x74\x68\x20\x6D\x6F\x62\x69\x6C\x65\x20","\x2F\x61\x70\x69\x2F\x76\x32\x2F\x63\x6F\x6E\x74\x61\x63\x74\x73\x3F\x6D\x6F\x62\x69\x6C\x65\x3D","\x6F\x75\x74\x62\x6F\x75\x6E\x64","\x64\x65\x73\x74\x63\x61\x6C\x6C\x65\x72\x69\x64\x6E\x75\x6D","\x63\x61\x6C\x6C\x65\x72\x69\x64\x6E\x75\x6D","\x64\x65\x73\x74\x63\x61\x6C\x6C\x65\x72\x69\x64\x6E\x61\x6D\x65","\x63\x61\x6C\x6C\x65\x72\x69\x64\x6E\x61\x6D\x65","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x43\x6F\x6E\x74\x61\x63\x74\x20\x66\x6F\x75\x6E\x64\x20\x28\x70\x68\x6F\x6E\x65\x29\x3A\x20","\x65\x6E\x64\x75\x73\x65\x72","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x43\x6F\x6E\x74\x61\x63\x74\x20\x6E\x6F\x74\x20\x66\x6F\x75\x6E\x64\x20\x28\x70\x68\x6F\x6E\x65\x29\x3A\x20","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x43\x72\x65\x61\x74\x65\x20\x6E\x65\x77\x20\x63\x6F\x6E\x74\x61\x63\x74\x20\x77\x69\x74\x68\x20\x70\x68\x6F\x6E\x65\x20","\x64\x65\x62\x75\x67","\x50\x4F\x53\x54","\x2F\x61\x70\x69\x2F\x76\x32\x2F\x63\x6F\x6E\x74\x61\x63\x74\x73","\x43\x61\x6C\x6C\x65\x72\x20\x2D\x20\x25\x73","\x70\x68\x6F\x6E\x65","\x6D\x6F\x62\x69\x6C\x65","\x64\x65\x73\x63\x72\x69\x70\x74\x69\x6F\x6E","\x50\x68\x6F\x6E\x65\x20\x6E\x75\x6D\x62\x65\x72\x20\x25\x73\x2E\x20\x4F\x72\x69\x67\x69\x6E\x61\x74\x65\x20\x66\x72\x6F\x6D\x20\x4D\x6F\x74\x69\x6F\x6E\x2E","\x65\x6D\x61\x69\x6C","\x25\x73\x40\x63\x6F\x6D\x70\x61\x6E\x79\x2E\x63\x6F\x6D","\x43\x68\x61\x6E\x6E\x65\x6C\x20\x6E\x6F\x74\x20\x72\x65\x63\x6F\x67\x6E\x69\x7A\x65\x64\x3A","\x3C\x75\x6E\x6B\x6E\x6F\x77\x6E\x3E","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x43\x72\x65\x61\x74\x65\x20\x74\x69\x63\x6B\x65\x74\x20\x74\x6F\x20\x63\x6F\x6E\x74\x61\x63\x74\x20\x77\x69\x74\x68\x20\x69\x64\x20\x20","\x72\x65\x73\x70\x6F\x6E\x64\x65\x72\x5F\x69\x64","\x72\x65\x71\x75\x65\x73\x74\x65\x72\x5F\x69\x64","\x73\x6F\x75\x72\x63\x65","\x70\x72\x69\x6F\x72\x69\x74\x79","\x73\x74\x61\x74\x75\x73","\x73\x75\x62\x6A\x65\x63\x74","\x50\x68\x6F\x6E\x65\x20\x6E\x75\x6D\x62\x65\x72\x20","\x76\x61\x6C\x75\x65","\x66\x6F\x72\x45\x61\x63\x68","\x63\x75\x73\x74\x6F\x6D\x5F\x66\x69\x65\x6C\x64\x73","\x74\x61\x67\x73","\x2F\x61\x70\x69\x2F\x76\x32\x2F\x74\x69\x63\x6B\x65\x74\x73","\x53\x75\x62\x6A\x65\x63\x74","\x73\x6F\x72\x74\x42\x79","\x74\x79\x70\x65","\x73\x74\x72\x69\x6E\x67","\x63\x6F\x6E\x74\x65\x6E\x74","\x70\x75\x73\x68","\x76\x61\x72\x69\x61\x62\x6C\x65","\x76\x61\x72\x69\x61\x62\x6C\x65\x4E\x61\x6D\x65","\x63\x75\x73\x74\x6F\x6D\x56\x61\x72\x69\x61\x62\x6C\x65","\x56\x61\x72\x69\x61\x62\x6C\x65","\x20","\x6A\x6F\x69\x6E","\x44\x65\x73\x63\x72\x69\x70\x74\x69\x6F\x6E","\x6B\x65\x79\x56\x61\x6C\x75\x65","\x6B\x65\x79\x54\x79\x70\x65","\x6B\x65\x79","\x25\x73\x3A\x20\x25\x73","\x6B\x65\x79\x43\x6F\x6E\x74\x65\x6E\x74","\x3C\x62\x72\x3E","\x46\x69\x65\x6C\x64","\x66\x69\x6C\x74\x65\x72","\x69\x64\x46\x69\x65\x6C\x64","\x54\x61\x67\x73","\x6D\x61\x70","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x54\x69\x63\x6B\x65\x74\x20\x63\x72\x65\x61\x74\x65\x64\x20","\x74\x69\x63\x6B\x65\x74\x49\x64","\x69\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E","\x66\x72\x65\x73\x68\x64\x65\x73\x6B","\x65\x76\x65\x6E\x74\x43\x68\x61\x6E\x6E\x65\x6C","\x65\x78\x69\x74\x53\x74\x61\x74\x75\x73","\x73\x75\x63\x63\x65\x73\x73","\x69\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E\x49\x64","\x73\x75\x62\x74\x79\x70\x65\x43\x68\x61\x6E\x6E\x65\x6C","\x75\x72\x6C","\x2F\x68\x65\x6C\x70\x64\x65\x73\x6B\x2F\x74\x69\x63\x6B\x65\x74\x73\x2F","\x72\x65\x70\x6F\x72\x74\x5F\x69\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E\x3A\x66\x72\x65\x73\x68\x64\x65\x73\x6B","\x65\x6D\x69\x74","\x61\x67\x65\x6E\x74\x3A\x25\x73","\x74\x6F","\x63\x72\x65\x61\x74\x65","\x54\x69\x63\x6B\x65\x74\x20\x25\x73\x20\x64\x69\x73\x70\x6C\x61\x79\x65\x64\x20\x74\x6F\x20\x61\x67\x65\x6E\x74\x20\x25\x73","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x45\x72\x72\x6F\x72\x20\x69\x6E\x20\x74\x69\x63\x6B\x65\x74\x20\x63\x72\x65\x61\x74\x69\x6F\x6E","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x4D\x65\x73\x73\x61\x67\x65\x3A\x20","\x6D\x65\x73\x73\x61\x67\x65","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x53\x74\x61\x63\x6B\x3A\x20","\x73\x74\x61\x63\x6B","\x66\x61\x69\x6C\x65\x64","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x45\x72\x72\x6F\x72\x20\x69\x6E\x20\x52\x65\x70\x6F\x72\x74\x20\x69\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E\x20\x63\x72\x65\x61\x74\x65","\x73\x75\x62\x73\x74\x72","\x2F","\x5E\x5C\x2F\x7C\x5C\x2F\x24","\x67","\x63\x61\x6C\x6C","\x73\x6C\x69\x63\x65","\x72\x65\x70\x6C\x61\x63\x65","\x65\x78\x70\x6F\x72\x74\x73"];_0x99b0[0];var _=require(_0x99b0[1]);var util=require(_0x99b0[2]);var moment=require(_0x99b0[3]);var rp=require(_0x99b0[4]);var logger=require(_0x99b0[6])(_0x99b0[5]);var FreshdeskIntegration=require(_0x99b0[8])[_0x99b0[7]];var IntConfiguration=require(_0x99b0[8])[_0x99b0[9]];var ReportIntegration=require(_0x99b0[8])[_0x99b0[10]];var VoiceQueue=require(_0x99b0[8])[_0x99b0[11]];var VoiceExtension=require(_0x99b0[8])[_0x99b0[12]];var Agent=require(_0x99b0[8])[_0x99b0[13]];function Freshdesk(){logger[_0x99b0[15]](_0x99b0[14])}Freshdesk[_0x99b0[17]][_0x99b0[16]]= function(_0xf259xd,_0xf259xe,_0xf259xf,_0xf259x10,_0xf259x11,_0xf259x12,_0xf259x13){var _0xf259x14={connection:undefined,configuration:undefined,agent:undefined,enduser:undefined,ticketId:undefined,recordEnable:false,serverUrl:undefined};if(!_0xf259xd|| !_0xf259xe){logger[_0x99b0[19]](_0x99b0[18]);return};IntConfiguration[_0x99b0[22]]({where:{id:_0xf259xe,AccountId:_0xf259xd},include:[{all:true,include:[{all:true}]}]})[_0x99b0[21]](handleEntityNotFound())[_0x99b0[21]](handleConnection(_0xf259x14))[_0x99b0[21]](searchMotionAgent(_0xf259xf,_0xf259x11))[_0x99b0[21]](handleMotionAgent(_0xf259x14))[_0x99b0[21]](searchQueue(_0xf259x11))[_0x99b0[21]](handleQueueRecordings(_0xf259x14,_0xf259x11))[_0x99b0[21]](searchRoute(_0xf259x11))[_0x99b0[21]](handleOutboundRecordings(_0xf259x14,_0xf259x11))[_0x99b0[21]](searchAgent(_0xf259x14))[_0x99b0[21]](handleAgent(_0xf259x14,_0xf259xf,_0xf259x11,_0xf259x10))[_0x99b0[21]](searchAdmin(_0xf259x14))[_0x99b0[21]](handleAdmin(_0xf259x14))[_0x99b0[21]](searchContact(_0xf259x14,_0xf259xf,_0xf259x11,_0xf259x10))[_0x99b0[21]](searchContactMobile(_0xf259x14,_0xf259xf,_0xf259x11,_0xf259x10))[_0x99b0[21]](handleContact(_0xf259x14,_0xf259xf,_0xf259x11,_0xf259x10))[_0x99b0[21]](createContact(_0xf259x14,_0xf259xf,_0xf259x11,_0xf259x10))[_0x99b0[21]](handleCreateContact(_0xf259x14,_0xf259xf,_0xf259x11,_0xf259x10))[_0x99b0[21]](ticketCreation(_0xf259x14,_0xf259x11,_0xf259x12,_0xf259xf,_0xf259x10))[_0x99b0[21]](handleTicketDisplay(_0xf259x14))[_0x99b0[21]](handleReportIntegration(_0xf259x14,_0xf259xf,_0xf259x11,_0xf259xd,_0xf259x13,_0xf259x10))[_0x99b0[21]](handleEnd(_0xf259x14))[_0x99b0[20]](handleError(_0xf259x14,_0xf259xf,_0xf259x11,_0xf259xd))};function handleEntityNotFound(){return function(_0xf259x16){return _0xf259x16?_0xf259x16:null}}function handleConnection(_0xf259x14){return function(_0xf259x18){var _0xf259x19=getAccountConfiguration(_0xf259x18.FreshdeskAccount);_0xf259x14[_0x99b0[23]]= _0xf259x18;_0xf259x14[_0x99b0[24]]= _0xf259x19[_0x99b0[24]];_0xf259x14[_0x99b0[25]]= _0xf259x19[_0x99b0[25]];_0xf259x14[_0x99b0[26]]= _0xf259x18[_0x99b0[28]][_0x99b0[27]][_0x99b0[26]];_0xf259x14[_0x99b0[29]]= _0xf259x18[_0x99b0[27]][_0x99b0[29]]}}function getAccountConfiguration(_0xf259x1b){var _0xf259x1c={uri:stripTrailingSlash(_0xf259x1b[_0x99b0[30]]),headers:{"\x41\x75\x74\x68\x6F\x72\x69\x7A\x61\x74\x69\x6F\x6E":undefined,"\x43\x6F\x6E\x74\x65\x6E\x74\x2D\x54\x79\x70\x65":_0x99b0[31],"\x41\x63\x63\x65\x70\x74":_0x99b0[31]}};_0xf259x1c[_0x99b0[25]][_0x99b0[32]]= _0x99b0[33]+ new Buffer(_0xf259x1b[_0x99b0[35]]+ _0x99b0[36]).toString(_0x99b0[34]);return _0xf259x1c}function searchMotionAgent(_0xf259xf,_0xf259x11){return function(){var _0xf259x1e=getAgentSearchPropertyFromChannel(_0xf259xf);if(_0xf259x11[_0x99b0[37]](_0xf259x1e)){return Agent[_0x99b0[41]](_0x99b0[40])[_0x99b0[39]]({where:{name:getValueFromPropertyName(_0xf259x11,_0xf259x1e)},attributes:[_0x99b0[38]]})};return}}function handleMotionAgent(_0xf259x14){return function(_0xf259x20){if(_0xf259x20&& _0xf259x20[_0x99b0[38]]){_0xf259x14[_0x99b0[42]]= _0xf259x20[_0x99b0[38]]};return}}function searchQueue(_0xf259x11){return function(){if(_0xf259x11[_0x99b0[43]]){return VoiceQueue[_0x99b0[39]]({where:{name:_0xf259x11[_0x99b0[43]]},attributes:[_0x99b0[44],_0x99b0[45]]})}else {return}}}function handleQueueRecordings(_0xf259x14,_0xf259x11){return function(_0xf259x23){if(_0xf259x11[_0x99b0[43]]){if(_0xf259x23&& _0xf259x23[_0x99b0[45]]){logger[_0x99b0[15]](_0x99b0[46]+ _0xf259x23[_0x99b0[44]]);_0xf259x14[_0x99b0[47]]= true}else {_0xf259x14[_0x99b0[47]]= false;logger[_0x99b0[15]](_0x99b0[48])}};return}}function searchRoute(_0xf259x11){return function(){if(_0xf259x11[_0x99b0[49]]){return VoiceExtension[_0x99b0[39]]({where:{id:_0xf259x11[_0x99b0[49]]},attributes:[_0x99b0[50],_0x99b0[51]]})}else {return}}}function handleOutboundRecordings(_0xf259x14,_0xf259x11){return function(_0xf259x26){if(_0xf259x11[_0x99b0[49]]){if(_0xf259x26&& _0xf259x26[_0x99b0[51]]){logger[_0x99b0[15]](_0x99b0[52]+ _0xf259x26[_0x99b0[50]]);_0xf259x14[_0x99b0[47]]= true}else {_0xf259x14[_0x99b0[47]]= false;logger[_0x99b0[15]](_0x99b0[53])}};return}}function searchAgent(_0xf259x14){return function(){if(_0xf259x14[_0x99b0[42]]){return rp({uri:join_url(_0xf259x14[_0x99b0[24]],_0x99b0[54]),headers:_0xf259x14[_0x99b0[25]],json:true})}};return}function getAgentSearchPropertyFromChannel(_0xf259xf){var _0xf259x29=_0x99b0[55];if(_0xf259xf){switch(_0xf259xf){case _0x99b0[57]:_0xf259x29= _0x99b0[56];break;default:_0xf259x29= _0x99b0[56];logger[_0x99b0[19]](_0x99b0[58]+ _0xf259xf)}};return _0xf259x29}function getValueFromPropertyName(_0xf259x11,_0xf259x29,_0xf259x14){if(_0xf259x29=== _0x99b0[59]){if(_0xf259x14&& _0xf259x14[_0x99b0[47]]&& _0xf259x14[_0x99b0[26]]){return util[_0x99b0[62]](_0x99b0[60],stripTrailingSlash(_0xf259x14[_0x99b0[26]]),_0xf259x11[_0x99b0[61]])}else {return null}}else {return _[_0x99b0[63]](_0xf259x11,_0xf259x29)}}function handleAgent(_0xf259x14,_0xf259xf,_0xf259x2c,_0xf259x10){return function(_0xf259x11){if(_0xf259x11&& _0xf259x11[_0x99b0[64]]> 0){logger[_0x99b0[15]](_0x99b0[65]+ _0xf259x11[_0x99b0[64]]+ _0x99b0[66]+ _0xf259x14[_0x99b0[42]]);_0xf259x14[_0x99b0[40]]= getMatchObject(_0xf259x11,_0x99b0[44],_0xf259x14[_0x99b0[42]]);return _0xf259x14[_0x99b0[40]]}else {logger[_0x99b0[15]](_0x99b0[67]);return}}}function getMatchObject(_0xf259x2e,_0xf259x29,_0xf259x2f){var _0xf259x30=_[_0x99b0[22]](_0xf259x2e,function(_0xf259x31){if(_0xf259x31[_0x99b0[68]][_0xf259x29]=== _0xf259x2f){return _0xf259x31}});return _0xf259x30}function searchAdmin(_0xf259x14){return function(){if(_0xf259x14[_0x99b0[40]]){return};logger[_0x99b0[15]](_0x99b0[69]+ _0xf259x14[_0x99b0[42]]+ _0x99b0[70]);return rp({uri:join_url(_0xf259x14[_0x99b0[24]],_0x99b0[71]),headers:_0xf259x14[_0x99b0[25]],json:true})}}function handleAdmin(_0xf259x14){return function(_0xf259x11){if(!_0xf259x11){return};_0xf259x14[_0x99b0[40]]= _0xf259x11;return _0xf259x14[_0x99b0[40]]}}function searchContact(_0xf259x14,_0xf259xf,_0xf259x11,_0xf259x10){return function(){var _0xf259x35=getValueFromPropertyName(_0xf259x11,getEndUserSearchPropertyFromChannel(_0xf259xf,_0xf259x10),_0xf259x14);logger[_0x99b0[15]](_0x99b0[72]+ _0xf259x35);return rp({uri:join_url(_0xf259x14[_0x99b0[24]],_0x99b0[73]+ _0xf259x35),headers:_0xf259x14[_0x99b0[25]],json:true})}}function searchContactMobile(_0xf259x14,_0xf259xf,_0xf259x2c,_0xf259x10){return function(_0xf259x11){if(_0xf259x11&& _0xf259x11[_0x99b0[64]]> 0){return _0xf259x11};var _0xf259x37=getValueFromPropertyName(_0xf259x2c,getEndUserSearchPropertyFromChannel(_0xf259xf,_0xf259x10),_0xf259x14);logger[_0x99b0[15]](_0x99b0[74]+ _0xf259x37);return rp({uri:join_url(_0xf259x14[_0x99b0[24]],_0x99b0[75]+ _0xf259x37),headers:_0xf259x14[_0x99b0[25]],json:true})}}function getEndUserSearchPropertyFromChannel(_0xf259xf,_0xf259x10){var _0xf259x29=_0x99b0[55];if(_0xf259xf){switch(_0xf259xf){case _0x99b0[57]:if(_0xf259x10=== _0x99b0[76]){_0xf259x29= _0x99b0[77]}else {if(_0xf259x10=== _0x99b0[43]){_0xf259x29= _0x99b0[78]}};break;default:_0xf259x29= _0x99b0[78];logger[_0x99b0[19]](_0x99b0[58]+ _0xf259xf)}};return _0xf259x29}function getEndUserNamePropertyFromChannel(_0xf259xf,_0xf259x10){var _0xf259x29=_0x99b0[55];if(_0xf259xf){switch(_0xf259xf){case _0x99b0[57]:if(_0xf259x10=== _0x99b0[76]){_0xf259x29= _0x99b0[79]}else {if(_0xf259x10=== _0x99b0[43]){_0xf259x29= _0x99b0[80]}};break;default:_0xf259x29= _0x99b0[80];logger[_0x99b0[19]](_0x99b0[58]+ _0xf259xf)}};return _0xf259x29}function handleContact(_0xf259x14,_0xf259xf,_0xf259x2c,_0xf259x10){return function(_0xf259x11){if(!_0xf259x11){return};var _0xf259x3b=getValueFromPropertyName(_0xf259x2c,getEndUserSearchPropertyFromChannel(_0xf259xf,_0xf259x10));if(_0xf259x11[_0x99b0[64]]> 0){logger[_0x99b0[15]](_0x99b0[81]+ _0xf259x3b);_0xf259x14[_0x99b0[82]]= _0xf259x11[0];return _0xf259x14[_0x99b0[82]]};logger[_0x99b0[15]](_0x99b0[83]+ _0xf259x3b);return}}function createContact(_0xf259x14,_0xf259xf,_0xf259x2c,_0xf259x10){return function(_0xf259x11){if(!_0xf259x11){logger[_0x99b0[15]](_0x99b0[84]+ getValueFromPropertyName(_0xf259x2c,getEndUserSearchPropertyFromChannel(_0xf259xf,_0xf259x10)));logger[_0x99b0[85]](getJsonForContactCreation(_0xf259xf,_0xf259x2c,_0xf259x10));var _0xf259x3d={method:_0x99b0[86],uri:join_url(_0xf259x14[_0x99b0[24]],_0x99b0[87]),headers:_0xf259x14[_0x99b0[25]],body:getJsonForContactCreation(_0xf259xf,_0xf259x2c,_0xf259x10),json:true};return rp(_0xf259x3d)};return}}function getJsonForContactCreation(_0xf259xf,_0xf259x11,_0xf259x10){var _0xf259x3f={};switch(_0xf259xf){case _0x99b0[57]:if(_0xf259x10=== _0x99b0[43]){if(isValidName(_0xf259x11[_0x99b0[80]])){_0xf259x3f[_0x99b0[44]]= getValueFromPropertyName(_0xf259x11,getEndUserNamePropertyFromChannel(_0xf259xf,_0xf259x10))}else {_0xf259x3f[_0x99b0[44]]= util[_0x99b0[62]](_0x99b0[88],getValueFromPropertyName(_0xf259x11,getEndUserSearchPropertyFromChannel(_0xf259xf,_0xf259x10)))}}else {if(_0xf259x10=== _0x99b0[76]){if(isValidName(_0xf259x11[_0x99b0[79]])){_0xf259x3f[_0x99b0[44]]= getValueFromPropertyName(_0xf259x11,getEndUserNamePropertyFromChannel(_0xf259xf,_0xf259x10))}else {_0xf259x3f[_0x99b0[44]]= util[_0x99b0[62]](_0x99b0[88],getValueFromPropertyName(_0xf259x11,getEndUserSearchPropertyFromChannel(_0xf259xf,_0xf259x10)))}}};_0xf259x3f[_0x99b0[89]]= getValueFromPropertyName(_0xf259x11,getEndUserSearchPropertyFromChannel(_0xf259xf,_0xf259x10));_0xf259x3f[_0x99b0[90]]= getValueFromPropertyName(_0xf259x11,getEndUserSearchPropertyFromChannel(_0xf259xf,_0xf259x10));_0xf259x3f[_0x99b0[91]]= util[_0x99b0[62]](_0x99b0[92],getValueFromPropertyName(_0xf259x11,getEndUserSearchPropertyFromChannel(_0xf259xf,_0xf259x10)));_0xf259x3f[_0x99b0[93]]= util[_0x99b0[62]](_0x99b0[94],getValueFromPropertyName(_0xf259x11,_0x99b0[61]));break;default:console[_0x99b0[19]](_0x99b0[95],_0xf259xf)};return _0xf259x3f}function isValidName(_0xf259x41){return _0xf259x41&& _0xf259x41!== _0x99b0[96]}function handleCreateContact(_0xf259x14,_0xf259xf,_0xf259x2c,_0xf259x10){return function(_0xf259x11){if(_0xf259x11){_0xf259x14[_0x99b0[82]]= _0xf259x11};return}}function ticketCreation(_0xf259x14,_0xf259x2c,_0xf259x12,_0xf259xf,_0xf259x10){return function(){logger[_0x99b0[15]](_0x99b0[97]+ _0xf259x14[_0x99b0[82]][_0x99b0[50]]);var _0xf259x41=util[_0x99b0[62]](_0x99b0[88],getValueFromPropertyName(_0xf259x2c,getEndUserSearchPropertyFromChannel(_0xf259xf,_0xf259x10)));var _0xf259x35=getValueFromPropertyName(_0xf259x2c,getEndUserSearchPropertyFromChannel(_0xf259xf,_0xf259x10));var _0xf259x44={};_0xf259x44[_0x99b0[98]]= _0xf259x14[_0x99b0[40]][_0x99b0[50]];_0xf259x44[_0x99b0[99]]= _0xf259x14[_0x99b0[82]][_0x99b0[50]];_0xf259x44[_0x99b0[44]]= (_0xf259x41|| _0xf259x35);_0xf259x44[_0x99b0[89]]= (_0xf259x35|| _0xf259x41);_0xf259x44[_0x99b0[100]]= 3;_0xf259x44[_0x99b0[101]]= 1;_0xf259x44[_0x99b0[102]]= 2;_0xf259x44[_0x99b0[103]]= createSubjectFromConfiguration(_0xf259x14,_0xf259x2c,_0xf259x12);if(!_0xf259x44[_0x99b0[103]]){_0xf259x44[_0x99b0[103]]= _0x99b0[104]+ (_0xf259x35|| _0xf259x41)};_0xf259x44[_0x99b0[91]]= createDescriptionFromConfiguration(_0xf259x14,_0xf259x2c,_0xf259x12);if(!_0xf259x44[_0x99b0[91]]){_0xf259x44[_0x99b0[91]]= _0x99b0[104]+ (_0xf259x35|| _0xf259x41)};var _0xf259x45=createFieldsFromConfiguration(_0xf259x14,_0xf259x2c,_0xf259x12);if(_0xf259x45[_0x99b0[64]]> 0){_[_0x99b0[106]](_0xf259x45,function(_0xf259x46){_0xf259x44[_0xf259x46[_0x99b0[50]]]= _0xf259x46[_0x99b0[105]]})};var _0xf259x47=createCustomFieldsFromConfiguration(_0xf259x14,_0xf259x2c,_0xf259x12);if(_0xf259x47[_0x99b0[64]]> 0){_0xf259x44[_0x99b0[107]]= {};_[_0x99b0[106]](_0xf259x47,function(_0xf259x46){var _0xf259x48=_0xf259x46[_0x99b0[50]];_0xf259x44[_0x99b0[107]][_0xf259x48]= _0xf259x46[_0x99b0[105]]})};var _0xf259x49=createTagsFromConfiguration(_0xf259x14);if(_0xf259x49[_0x99b0[64]]> 0){_0xf259x44[_0x99b0[108]]= _0xf259x49};logger[_0x99b0[85]](_0xf259x44);var _0xf259x3d={method:_0x99b0[86],uri:join_url(_0xf259x14[_0x99b0[24]],_0x99b0[109]),headers:_0xf259x14[_0x99b0[25]],body:_0xf259x44,json:true};return rp(_0xf259x3d)}}function createSubjectFromConfiguration(_0xf259x14,_0xf259x2c,_0xf259x12){var _0xf259x4b=_0x99b0[55];var _0xf259x4c=[];if(_0xf259x14[_0x99b0[23]][_0x99b0[110]][_0x99b0[64]]> 0){var _0xf259x4d=_[_0x99b0[111]](_0xf259x14[_0x99b0[23]].Subject,[_0x99b0[50]]);_[_0x99b0[106]](_0xf259x4d,function(_0xf259x4e){if(_0xf259x4e[_0x99b0[112]]=== _0x99b0[113]){_0xf259x4c[_0x99b0[115]](_0xf259x4e[_0x99b0[114]])}else {if(_0xf259x4e[_0x99b0[112]]=== _0x99b0[116]&& _0xf259x4e[_0x99b0[117]]){var _0xf259x3b=getValueFromPropertyName(_0xf259x2c,_0xf259x4e[_0x99b0[117]],_0xf259x14);if(_0xf259x3b){_0xf259x4c[_0x99b0[115]](_0xf259x3b.toString())}}else {if(_0xf259x4e[_0x99b0[112]]=== _0x99b0[118]&& _0xf259x4e[_0x99b0[119]]&& _0xf259x4e[_0x99b0[119]][_0x99b0[44]]){_0xf259x12[_0xf259x4e[_0x99b0[119]][_0x99b0[44]]]&& _0xf259x4c[_0x99b0[115]](_0xf259x12[_0xf259x4e[_0x99b0[119]][_0x99b0[44]]].toString())}}}});_0xf259x4b= _0xf259x4c[_0x99b0[121]](_0x99b0[120])};return _0xf259x4b}function createDescriptionFromConfiguration(_0xf259x14,_0xf259x2c,_0xf259x12){var _0xf259x50=_0x99b0[55];var _0xf259x4c=[];if(_0xf259x14[_0x99b0[23]][_0x99b0[122]][_0x99b0[64]]> 0){var _0xf259x51=_[_0x99b0[111]](_0xf259x14[_0x99b0[23]].Description,[_0x99b0[50]]);_[_0x99b0[106]](_0xf259x51,function(_0xf259x4e){if(_0xf259x4e[_0x99b0[112]]=== _0x99b0[113]){_0xf259x4c[_0x99b0[115]](_0xf259x4e[_0x99b0[114]])}else {if(_0xf259x4e[_0x99b0[112]]=== _0x99b0[123]){if(_0xf259x4e[_0x99b0[124]]=== _0x99b0[113]&& _0xf259x4e[_0x99b0[125]]){_0xf259x4c[_0x99b0[115]](util[_0x99b0[62]](_0x99b0[126],_0xf259x4e[_0x99b0[125]],_0xf259x4e[_0x99b0[127]]))}else {if(_0xf259x4e[_0x99b0[124]]=== _0x99b0[116]&& _0xf259x4e[_0x99b0[117]]&& _0xf259x4e[_0x99b0[125]]){var _0xf259x3b=getValueFromPropertyName(_0xf259x2c,_0xf259x4e[_0x99b0[117]],_0xf259x14);if(_0xf259x3b){_0xf259x4c[_0x99b0[115]](util[_0x99b0[62]](_0x99b0[126],_0xf259x4e[_0x99b0[125]],_0xf259x3b.toString()))}}else {if(_0xf259x4e[_0x99b0[124]]=== _0x99b0[118]&& _0xf259x4e[_0x99b0[119]]&& _0xf259x4e[_0x99b0[119]][_0x99b0[44]]&& _0xf259x4e[_0x99b0[125]]){_0xf259x12[_0xf259x4e[_0x99b0[119]][_0x99b0[44]]]&& _0xf259x4c[_0x99b0[115]](util[_0x99b0[62]](_0x99b0[126],_0xf259x4e[_0x99b0[125]],_0xf259x12[_0xf259x4e[_0x99b0[119]][_0x99b0[44]]]))}}}}}});_0xf259x50= _0xf259x4c[_0x99b0[121]](_0x99b0[128])};return _0xf259x50}function createFieldsFromConfiguration(_0xf259x14,_0xf259x2c,_0xf259x12){var _0xf259x45=[];var _0xf259x53=[];if(_0xf259x14[_0x99b0[23]][_0x99b0[129]][_0x99b0[64]]> 0){_0xf259x45= _[_0x99b0[130]](_0xf259x14[_0x99b0[23]].Field,{"\x63\x75\x73\x74\x6F\x6D\x46\x69\x65\x6C\x64":false});_[_0x99b0[106]](_0xf259x45,function(_0xf259x46){if(_0xf259x46[_0x99b0[112]]=== _0x99b0[113]&& _0xf259x46[_0x99b0[131]]){_0xf259x53[_0x99b0[115]]({id:_0xf259x46[_0x99b0[131]],value:_0xf259x46[_0x99b0[114]]})}else {if(_0xf259x46[_0x99b0[112]]=== _0x99b0[116]&& _0xf259x46[_0x99b0[117]]&& _0xf259x46[_0x99b0[131]]){var _0xf259x3b=getValueFromPropertyName(_0xf259x2c,_0xf259x46[_0x99b0[117]],_0xf259x14);if(_0xf259x3b){_0xf259x53[_0x99b0[115]]({id:_0xf259x46[_0x99b0[131]],value:_0xf259x3b.toString()})}}else {if(_0xf259x46[_0x99b0[112]]=== _0x99b0[118]&& _0xf259x46[_0x99b0[131]]&& _0xf259x46[_0x99b0[119]]&& _0xf259x46[_0x99b0[119]][_0x99b0[44]]){_0xf259x12[_0xf259x46[_0x99b0[119]][_0x99b0[44]]]&& _0xf259x53[_0x99b0[115]]({id:_0xf259x46[_0x99b0[131]],value:_0xf259x12[_0xf259x46[_0x99b0[119]][_0x99b0[44]]].toString()})}}}})};return _0xf259x53}function createCustomFieldsFromConfiguration(_0xf259x14,_0xf259x2c,_0xf259x12){var _0xf259x47=[];var _0xf259x53=[];if(_0xf259x14[_0x99b0[23]][_0x99b0[129]][_0x99b0[64]]> 0){_0xf259x47= _[_0x99b0[130]](_0xf259x14[_0x99b0[23]].Field,{"\x63\x75\x73\x74\x6F\x6D\x46\x69\x65\x6C\x64":true});_[_0x99b0[106]](_0xf259x47,function(_0xf259x46){if(_0xf259x46[_0x99b0[112]]=== _0x99b0[113]&& _0xf259x46[_0x99b0[131]]){_0xf259x53[_0x99b0[115]]({id:_0xf259x46[_0x99b0[131]],value:_0xf259x46[_0x99b0[114]]})}else {if(_0xf259x46[_0x99b0[112]]=== _0x99b0[116]&& _0xf259x46[_0x99b0[117]]&& _0xf259x46[_0x99b0[131]]){var _0xf259x3b=getValueFromPropertyName(_0xf259x2c,_0xf259x46[_0x99b0[117]],_0xf259x14);if(_0xf259x3b){_0xf259x53[_0x99b0[115]]({id:_0xf259x46[_0x99b0[131]],value:_0xf259x3b.toString()})}}else {if(_0xf259x46[_0x99b0[112]]=== _0x99b0[118]&& _0xf259x46[_0x99b0[131]]&& _0xf259x46[_0x99b0[119]]&& _0xf259x46[_0x99b0[119]][_0x99b0[44]]){_0xf259x12[_0xf259x46[_0x99b0[119]][_0x99b0[44]]]&& _0xf259x53[_0x99b0[115]]({id:_0xf259x46[_0x99b0[131]],value:_0xf259x12[_0xf259x46[_0x99b0[119]][_0x99b0[44]]].toString()})}}}})};return _0xf259x53}function createTagsFromConfiguration(_0xf259x14){var _0xf259x49=[];if(_0xf259x14[_0x99b0[23]][_0x99b0[132]][_0x99b0[64]]> 0){_0xf259x49= _[_0x99b0[133]](_0xf259x14[_0x99b0[23]].Tags,_0x99b0[44])};return _0xf259x49}function handleTicketDisplay(_0xf259x14){return function(_0xf259x11){if(_0xf259x11&& _0xf259x11[_0x99b0[50]]){logger[_0x99b0[15]](_0x99b0[134]+ _0xf259x11[_0x99b0[50]]);_0xf259x14[_0x99b0[135]]= _0xf259x11[_0x99b0[50]];return};return}}function handleReportIntegration(_0xf259x14,_0xf259xf,_0xf259x11,_0xf259xd,_0xf259x13,_0xf259x10){return function(){delete _0xf259x11[_0x99b0[50]];_0xf259x11[_0x99b0[136]]= _0x99b0[137];_0xf259x11[_0x99b0[138]]= _0xf259xf;_0xf259x11[_0x99b0[139]]= _0x99b0[140];_0xf259x11[_0x99b0[135]]= _0xf259x14[_0x99b0[135]];_0xf259x11[_0x99b0[141]]= _0xf259xd;_0xf259x11[_0x99b0[142]]= _0xf259x10;_0xf259x11[_0x99b0[143]]= join_url(_0xf259x14[_0x99b0[24]],_0x99b0[144]+ _0xf259x14[_0x99b0[135]]);_0xf259x13[_0x99b0[148]](util[_0x99b0[62]](_0x99b0[147],_0xf259x11[_0x99b0[56]]))[_0x99b0[146]](_0x99b0[145],_0xf259x11);return ReportIntegration[_0x99b0[149]](_0xf259x11)}}function handleEnd(_0xf259x14,_0xf259x11,_0xf259xf){return function(){logger[_0x99b0[85]](util[_0x99b0[62]](_0x99b0[150],_0xf259x14[_0x99b0[135]],_0xf259x14[_0x99b0[40]][_0x99b0[68]][_0x99b0[44]]));_0xf259x14= undefined;return}}function handleDebug(_0xf259x14){return function(){logger[_0x99b0[85]](_0xf259x14);return}}function handleError(_0xf259x14,_0xf259xf,_0xf259x11,_0xf259xd){return function(_0xf259x5b){logger[_0x99b0[19]](_0x99b0[151]);logger[_0x99b0[19]](_0x99b0[152]+ _0xf259x5b[_0x99b0[153]]);logger[_0x99b0[19]](_0x99b0[154]+ _0xf259x5b[_0x99b0[155]]);_0xf259x14= undefined;delete _0xf259x11[_0x99b0[50]];_0xf259x11[_0x99b0[136]]= _0x99b0[137];_0xf259x11[_0x99b0[138]]= _0xf259xf;_0xf259x11[_0x99b0[139]]= _0x99b0[156];_0xf259x11[_0x99b0[141]]= _0xf259xd;ReportIntegration[_0x99b0[149]](_0xf259x11)[_0x99b0[21]](function(){return})[_0x99b0[20]](function(_0xf259x5b){logger[_0x99b0[19]](_0x99b0[157]);return})}}function stripTrailingSlash(_0xf259x5d){if(_0xf259x5d[_0x99b0[158]](-1) === _0x99b0[159]){return _0xf259x5d[_0x99b0[158]](0,_0xf259x5d[_0x99b0[64]]- 1)};return _0xf259x5d}function join_url(){var _0xf259x5f= new RegExp(_0x99b0[160],_0x99b0[161]);var _0xf259x60=Array[_0x99b0[17]][_0x99b0[163]][_0x99b0[162]](arguments);return _0xf259x60[_0x99b0[133]](function(_0xf259x61){return _0xf259x61[_0x99b0[164]](_0xf259x5f,_0x99b0[55])})[_0x99b0[121]](_0x99b0[159])}module[_0x99b0[165]]= Freshdesk
git://repos.xcallymotion.com / motion.git / blob