Built motion from commit 6a5ce012e.|1.0.35
[motion.git] / server / config / integrations / zendesk.js
1 var _0xb833=["\x75\x73\x65\x20\x73\x74\x72\x69\x63\x74","\x6C\x6F\x64\x61\x73\x68","\x75\x74\x69\x6C","\x75\x72\x6C","\x72\x65\x71\x75\x65\x73\x74\x2D\x70\x72\x6F\x6D\x69\x73\x65","\x6D\x6F\x74\x69\x6F\x6E","\x2E\x2E\x2F\x6C\x6F\x67\x67\x65\x72\x2E\x6A\x73","\x5A\x65\x6E\x64\x65\x73\x6B\x43\x6F\x6E\x66\x69\x67\x75\x72\x61\x74\x69\x6F\x6E","\x2E\x2E\x2F\x2E\x2E\x2F\x6D\x6F\x64\x65\x6C\x73","\x52\x65\x70\x6F\x72\x74\x49\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E","\x56\x6F\x69\x63\x65\x51\x75\x65\x75\x65","\x56\x6F\x69\x63\x65\x45\x78\x74\x65\x6E\x73\x69\x6F\x6E","\x55\x73\x65\x72","\x5A\x65\x6E\x64\x65\x73\x6B\x20\x69\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E\x20\x69\x6E\x69\x74\x69\x61\x6C\x69\x7A\x61\x74\x69\x6F\x6E\x2E\x2E\x2E","\x69\x6E\x66\x6F","\x68\x61\x6E\x64\x6C\x65\x45\x76\x65\x6E\x74","\x70\x72\x6F\x74\x6F\x74\x79\x70\x65","\x50\x61\x73\x73\x65\x64\x20\x70\x61\x72\x61\x6D\x65\x74\x65\x72\x73\x20\x61\x72\x65\x20\x6E\x6F\x74\x20\x65\x6E\x6F\x75\x67\x68\x20\x74\x6F\x20\x63\x72\x65\x61\x74\x65\x20\x61\x20\x6E\x65\x77\x20\x74\x69\x63\x6B\x65\x74\x3A\x20\x6D\x69\x73\x73\x20\x49\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E\x49\x64\x20\x6F\x72\x20\x43\x6F\x6E\x66\x69\x67\x75\x72\x61\x74\x69\x6F\x6E\x49\x64","\x65\x72\x72\x6F\x72","\x63\x61\x74\x63\x68","\x74\x68\x65\x6E","\x66\x69\x6E\x64","\x63\x6F\x6E\x66\x69\x67\x75\x72\x61\x74\x69\x6F\x6E","\x75\x72\x69","\x68\x65\x61\x64\x65\x72\x73","\x73\x65\x72\x76\x65\x72\x55\x52\x4C","\x73\x65\x72\x76\x65\x72\x55\x72\x6C","\x5A\x65\x6E\x64\x65\x73\x6B\x41\x63\x63\x6F\x75\x6E\x74","\x72\x65\x6D\x6F\x74\x65\x55\x72\x69","\x68\x61\x73\x4F\x77\x6E\x50\x72\x6F\x70\x65\x72\x74\x79","\x66\x75\x6C\x6C\x6E\x61\x6D\x65","\x66\x69\x6E\x64\x4F\x6E\x65","\x61\x67\x65\x6E\x74","\x73\x63\x6F\x70\x65","\x61\x67\x65\x6E\x74\x4E\x61\x6D\x65","\x71\x75\x65\x75\x65","\x6E\x61\x6D\x65","\x6D\x6F\x6E\x69\x74\x6F\x72\x5F\x66\x6F\x72\x6D\x61\x74","\x5B\x5A\x65\x6E\x64\x65\x73\x6B\x5D\x20\x52\x65\x63\x6F\x72\x64\x69\x6E\x67\x20\x65\x6E\x61\x62\x6C\x65\x64\x20\x66\x6F\x72\x20\x74\x68\x65\x20\x51\x75\x65\x75\x65","\x72\x65\x63\x6F\x72\x64\x45\x6E\x61\x62\x6C\x65","\x5B\x5A\x65\x6E\x64\x65\x73\x6B\x5D\x20\x51\x75\x65\x75\x65\x20\x6E\x6F\x74\x20\x66\x6F\x75\x6E\x64\x20\x6F\x72\x20\x52\x65\x63\x6F\x72\x64\x69\x6E\x67\x20\x6E\x6F\x74\x20\x65\x6E\x61\x62\x6C\x65\x64","\x72\x6F\x75\x74\x65\x49\x64","\x69\x64","\x72\x65\x63\x6F\x72\x64","\x5B\x5A\x65\x6E\x64\x65\x73\x6B\x5D\x20\x52\x65\x63\x6F\x72\x64\x69\x6E\x67\x20\x65\x6E\x61\x62\x6C\x65\x64\x20\x66\x6F\x72\x20\x74\x68\x65\x20\x52\x6F\x75\x74\x65\x20\x4F\x75\x74\x62\x6F\x75\x6E\x64","\x5B\x5A\x65\x6E\x64\x65\x73\x6B\x5D\x20\x52\x6F\x75\x74\x65\x20\x4F\x75\x74\x62\x6F\x75\x6E\x64\x20\x6E\x6F\x74\x20\x66\x6F\x75\x6E\x64\x20\x6F\x72\x20\x52\x65\x63\x6F\x72\x64\x69\x6E\x67\x20\x6E\x6F\x74\x20\x65\x6E\x61\x62\x6C\x65\x64","\x61\x70\x70\x6C\x69\x63\x61\x74\x69\x6F\x6E\x2F\x6A\x73\x6F\x6E","\x75\x73\x65\x72\x6E\x61\x6D\x65","\x61\x75\x74\x68\x54\x79\x70\x65","\x70\x61\x73\x73\x77\x6F\x72\x64","\x3A","\x74\x6F\x6B\x65\x6E","\x2F\x74\x6F\x6B\x65\x6E\x3A","\x41\x75\x74\x68\x6F\x72\x69\x7A\x61\x74\x69\x6F\x6E","\x42\x61\x73\x69\x63\x20","\x62\x61\x73\x65\x36\x34","\x5B\x5A\x65\x6E\x64\x65\x73\x6B\x5D\x20\x41\x67\x65\x6E\x74\x20\x74\x6F\x20\x73\x65\x61\x72\x63\x68\x3A","\x2F\x73\x65\x61\x72\x63\x68\x2E\x6A\x73\x6F\x6E","\x74\x79\x70\x65\x3A\x75\x73\x65\x72\x20\x72\x6F\x6C\x65\x3A\x61\x67\x65\x6E\x74\x20\x6E\x61\x6D\x65\x3A\x25\x73","\x66\x6F\x72\x6D\x61\x74","","\x6D\x65\x6D\x62\x65\x72\x6E\x61\x6D\x65","\x76\x6F\x69\x63\x65","\x43\x68\x61\x6E\x6E\x65\x6C\x20\x6E\x6F\x74\x20\x72\x65\x63\x6F\x67\x6E\x69\x7A\x65\x64\x3A","\x72\x65\x63\x6F\x72\x64\x69\x6E\x67\x55\x52\x4C","\x25\x73\x2F\x61\x70\x69\x2F\x76\x6F\x69\x63\x65\x2F\x72\x65\x63\x6F\x72\x64\x69\x6E\x67\x73\x2F\x25\x73\x2F\x64\x6F\x77\x6E\x6C\x6F\x61\x64\x3F\x74\x79\x70\x65\x3D\x75\x6E\x69\x71\x75\x65\x69\x64","\x75\x6E\x69\x71\x75\x65\x69\x64","\x72\x65\x73\x75\x6C\x74","\x6C\x65\x6E\x67\x74\x68","\x72\x65\x73\x75\x6C\x74\x73","\x63\x6F\x75\x6E\x74","\x5B\x5A\x65\x6E\x64\x65\x73\x6B\x5D\x20\x41\x67\x65\x6E\x74\x20\x66\x6F\x75\x6E\x64\x3A","\x66\x69\x72\x73\x74","\x5B\x5A\x65\x6E\x64\x65\x73\x6B\x5D\x20\x41\x67\x65\x6E\x74\x20\x6E\x6F\x74\x20\x66\x6F\x75\x6E\x64\x2E\x20\x55\x73\x65\x20\x74\x68\x65\x20\x61\x64\x6D\x69\x6E\x20\x61\x63\x63\x6F\x75\x6E\x74","\x2F\x75\x73\x65\x72\x73\x2F\x6D\x65\x2E\x6A\x73\x6F\x6E","\x75\x73\x65\x72","\x5B\x5A\x65\x6E\x64\x65\x73\x6B\x5D\x20\x41\x64\x6D\x69\x6E\x20\x73\x65\x6C\x65\x63\x74\x65\x64","\x5B\x5A\x65\x6E\x64\x65\x73\x6B\x5D\x20\x45\x6E\x64\x20\x55\x73\x65\x72\x20\x74\x6F\x20\x73\x65\x61\x72\x63\x68\x3A","\x74\x79\x70\x65\x3A\x75\x73\x65\x72\x20\x72\x6F\x6C\x65\x3A\x65\x6E\x64\x2D\x75\x73\x65\x72\x20\x25\x73\x3A\x25\x73","\x70\x68\x6F\x6E\x65","\x6F\x75\x74\x62\x6F\x75\x6E\x64","\x64\x65\x73\x74\x63\x61\x6C\x6C\x65\x72\x69\x64\x6E\x75\x6D","\x63\x61\x6C\x6C\x65\x72\x69\x64\x6E\x75\x6D","\x64\x65\x73\x74\x63\x61\x6C\x6C\x65\x72\x69\x64\x6E\x61\x6D\x65","\x63\x61\x6C\x6C\x65\x72\x69\x64\x6E\x61\x6D\x65","\x5B\x5A\x65\x6E\x64\x65\x73\x6B\x5D\x20\x45\x6E\x64\x20\x55\x73\x65\x72\x20\x66\x6F\x75\x6E\x64\x3A","\x65\x6E\x64\x75\x73\x65\x72","\x5B\x5A\x65\x6E\x64\x65\x73\x6B\x5D\x20\x45\x6E\x64\x20\x55\x73\x65\x72\x20\x6E\x6F\x74\x20\x66\x6F\x75\x6E\x64\x3A","\x64\x65\x62\x75\x67","\x2F\x75\x73\x65\x72\x73\x2E\x6A\x73\x6F\x6E","\x50\x4F\x53\x54","\x65\x6E\x64\x2D\x75\x73\x65\x72","\x43\x61\x6C\x6C\x65\x72\x20\x2D\x20\x25\x73","\x3C\x75\x6E\x6B\x6E\x6F\x77\x6E\x3E","\x5B\x5A\x65\x6E\x64\x65\x73\x6B\x5D\x20\x45\x6E\x64\x20\x55\x73\x65\x72\x20\x63\x72\x65\x61\x74\x65\x64\x3A","\x76\x61\x6C\x75\x65","\x66\x6F\x72\x45\x61\x63\x68","\x5B\x5A\x65\x6E\x64\x65\x73\x6B\x5D\x20\x54\x69\x63\x6B\x65\x74\x20\x62\x6F\x64\x79\x3A","\x2F\x74\x69\x63\x6B\x65\x74\x73\x2E\x6A\x73\x6F\x6E","\x54\x61\x67\x73","\x6D\x61\x70","\x53\x75\x62\x6A\x65\x63\x74","\x73\x6F\x72\x74\x42\x79","\x74\x79\x70\x65","\x73\x74\x72\x69\x6E\x67","\x63\x6F\x6E\x74\x65\x6E\x74","\x70\x75\x73\x68","\x76\x61\x72\x69\x61\x62\x6C\x65","\x76\x61\x72\x69\x61\x62\x6C\x65\x4E\x61\x6D\x65","\x63\x75\x73\x74\x6F\x6D\x56\x61\x72\x69\x61\x62\x6C\x65","\x56\x61\x72\x69\x61\x62\x6C\x65","\x20","\x6A\x6F\x69\x6E","\x44\x65\x73\x63\x72\x69\x70\x74\x69\x6F\x6E","\x6B\x65\x79\x56\x61\x6C\x75\x65","\x6B\x65\x79\x54\x79\x70\x65","\x6B\x65\x79","\x25\x73\x3A\x20\x25\x73","\x6B\x65\x79\x43\x6F\x6E\x74\x65\x6E\x74","\x0A","\x46\x69\x65\x6C\x64","\x66\x69\x6C\x74\x65\x72","\x69\x64\x46\x69\x65\x6C\x64","\x6E\x61\x6D\x65\x46\x69\x65\x6C\x64","\x74\x69\x63\x6B\x65\x74","\x5B\x5A\x65\x6E\x64\x65\x73\x6B\x5D\x20\x54\x69\x63\x6B\x65\x74\x20\x63\x72\x65\x61\x74\x65\x64","\x69\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E\x54\x61\x62","\x2F\x63\x68\x61\x6E\x6E\x65\x6C\x73\x2F\x76\x6F\x69\x63\x65\x2F\x61\x67\x65\x6E\x74\x73\x2F\x25\x64\x2F\x74\x69\x63\x6B\x65\x74\x73\x2F\x25\x64\x2F\x64\x69\x73\x70\x6C\x61\x79\x2E\x6A\x73\x6F\x6E","\x70\x61\x72\x73\x65","\x70\x61\x74\x68","\x73\x65\x61\x72\x63\x68","\x68\x72\x65\x66","\x71\x75\x65\x72\x79","\x70\x61\x74\x68\x6E\x61\x6D\x65","\x74\x61\x62\x55\x72\x6C","\x25\x73\x2F\x61\x67\x65\x6E\x74\x2F\x74\x69\x63\x6B\x65\x74\x73\x2F\x25\x73","\x63\x72\x65\x61\x74\x65\x64\x41\x74","\x75\x70\x64\x61\x74\x65\x64\x41\x74","\x69\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E","\x7A\x65\x6E\x64\x65\x73\x6B","\x65\x76\x65\x6E\x74\x43\x68\x61\x6E\x6E\x65\x6C","\x65\x78\x69\x74\x53\x74\x61\x74\x75\x73","\x73\x75\x63\x63\x65\x73\x73","\x74\x69\x63\x6B\x65\x74\x49\x64","\x69\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E\x49\x64","\x73\x75\x62\x74\x79\x70\x65\x43\x68\x61\x6E\x6E\x65\x6C","\x69\x6E\x74\x65\x72\x66\x61\x63\x65","\x72\x65\x70\x6F\x72\x74\x5F\x69\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E\x3A\x7A\x65\x6E\x64\x65\x73\x6B","\x65\x6D\x69\x74","\x61\x67\x65\x6E\x74\x3A\x25\x73","\x74\x6F","\x63\x72\x65\x61\x74\x65","\x5B\x5A\x65\x6E\x64\x65\x73\x6B\x5D\x20\x54\x69\x63\x6B\x65\x74\x20\x25\x64\x20\x25\x73\x20\x74\x6F\x20\x61\x67\x65\x6E\x74\x20\x25\x64","\x6F\x70\x65\x6E\x65\x64","\x64\x69\x73\x70\x6C\x61\x79\x65\x64","\x5B\x5A\x65\x6E\x64\x65\x73\x6B\x5D\x20\x45\x72\x72\x6F\x72\x20\x69\x6E\x20\x74\x69\x63\x6B\x65\x74\x20\x63\x72\x65\x61\x74\x69\x6F\x6E","\x5B\x5A\x65\x6E\x64\x65\x73\x6B\x5D\x20\x4D\x65\x73\x73\x61\x67\x65\x3A","\x6D\x65\x73\x73\x61\x67\x65","\x5B\x5A\x65\x6E\x64\x65\x73\x6B\x5D\x20\x53\x74\x61\x63\x6B\x3A","\x73\x74\x61\x63\x6B","\x66\x61\x69\x6C\x65\x64","\x5B\x5A\x65\x6E\x64\x65\x73\x6B\x5D\x20\x45\x72\x72\x6F\x72\x20\x69\x6E\x20\x52\x65\x70\x6F\x72\x74\x20\x69\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E\x20\x63\x72\x65\x61\x74\x65","\x73\x75\x62\x73\x74\x72","\x2F","\x65\x78\x70\x6F\x72\x74\x73"];_0xb833[0];var _=require(_0xb833[1]);var util=require(_0xb833[2]);var url=require(_0xb833[3]);var rp=require(_0xb833[4]);var logger=require(_0xb833[6])(_0xb833[5]);var ZendeskConfiguration=require(_0xb833[8])[_0xb833[7]];var ReportIntegration=require(_0xb833[8])[_0xb833[9]];var VoiceQueue=require(_0xb833[8])[_0xb833[10]];var VoiceExtension=require(_0xb833[8])[_0xb833[11]];var Agent=require(_0xb833[8])[_0xb833[12]];function Zendesk(){logger[_0xb833[14]](_0xb833[13])}Zendesk[_0xb833[16]][_0xb833[15]]= function(_0xf089xc,_0xf089xd,_0xf089xe,_0xf089xf,_0xf089x10,_0xf089x11,_0xf089x12){var _0xf089x13={uri:undefined,headers:undefined,agent:undefined,enduser:undefined,ticket:undefined,configuration:undefined,recordEnable:false,serverURL:undefined,agentName:undefined,tabUrl:undefined};if(!_0xf089xc||  !_0xf089xd){logger[_0xb833[18]](_0xb833[17]);return};ZendeskConfiguration[_0xb833[21]]({where:{id:_0xf089xd,AccountId:_0xf089xc},include:[{all:true,include:[{all:true}]}]})[_0xb833[20]](handleEntityNotFound())[_0xb833[20]](handleConnection(_0xf089x13))[_0xb833[20]](searchMotionAgent(_0xf089xe,_0xf089x10))[_0xb833[20]](handleMotionAgent(_0xf089x13))[_0xb833[20]](searchQueue(_0xf089x10))[_0xb833[20]](handleQueueRecordings(_0xf089x13,_0xf089x10))[_0xb833[20]](searchRoute(_0xf089x10))[_0xb833[20]](handleOutboundRecordings(_0xf089x13,_0xf089x10))[_0xb833[20]](searchAgent(_0xf089x13))[_0xb833[20]](handleAgent(_0xf089x13))[_0xb833[20]](searchAdmin(_0xf089x13))[_0xb833[20]](handleAdmin(_0xf089x13))[_0xb833[20]](searchEndUser(_0xf089x13,_0xf089xe,_0xf089x10,_0xf089xf))[_0xb833[20]](handleEndUser(_0xf089x13,_0xf089xe,_0xf089x10,_0xf089xf))[_0xb833[20]](endUserCreation(_0xf089x13,_0xf089xe,_0xf089x10,_0xf089xf))[_0xb833[20]](handleEndUserCreation(_0xf089x13,_0xf089xe,_0xf089x10,_0xf089xf))[_0xb833[20]](ticketCreation(_0xf089x13,_0xf089x10,_0xf089x11))[_0xb833[20]](handleTicketDisplay(_0xf089x13))[_0xb833[20]](handleReportIntegration(_0xf089x13,_0xf089xe,_0xf089x10,_0xf089xc,_0xf089xf,_0xf089x12))[_0xb833[20]](handleEnd(_0xf089x13))[_0xb833[19]](handleError(_0xf089x13,_0xf089xe,_0xf089x10,_0xf089xc))};function handleEntityNotFound(){return function(_0xf089x15){if(!_0xf089x15){return null};return _0xf089x15}}function handleConnection(_0xf089x13){return function(_0xf089x17){var _0xf089x18=getAccountConfiguration(_0xf089x17.ZendeskAccount);_0xf089x13[_0xb833[22]]= _0xf089x17;_0xf089x13[_0xb833[23]]= _0xf089x18[_0xb833[23]];_0xf089x13[_0xb833[24]]= _0xf089x18[_0xb833[24]];_0xf089x13[_0xb833[25]]= _0xf089x17[_0xb833[27]][_0xb833[26]];_0xf089x13[_0xb833[28]]= _0xf089x17[_0xb833[27]][_0xb833[28]]}}function searchMotionAgent(_0xf089xe,_0xf089x10){return function(){var _0xf089x1a=getAgentSearchPropertyFromChannel(_0xf089xe);if(_0xf089x10[_0xb833[29]](_0xf089x1a)){return Agent[_0xb833[33]](_0xb833[32])[_0xb833[31]]({where:{name:getValueFromPropertyName(_0xf089x10,_0xf089x1a)},attributes:[_0xb833[30]]})};return}}function handleMotionAgent(_0xf089x13){return function(_0xf089x1c){if(_0xf089x1c&& _0xf089x1c[_0xb833[30]]){_0xf089x13[_0xb833[34]]= _0xf089x1c[_0xb833[30]]};return}}function searchQueue(_0xf089x10){return function(){if(_0xf089x10[_0xb833[35]]){return VoiceQueue[_0xb833[31]]({where:{name:_0xf089x10[_0xb833[35]]},attributes:[_0xb833[36],_0xb833[37]]})}else {return}}}function handleQueueRecordings(_0xf089x13,_0xf089x10){return function(_0xf089x1f){if(_0xf089x10[_0xb833[35]]){if(_0xf089x1f&& _0xf089x1f[_0xb833[37]]){logger[_0xb833[14]](_0xb833[38],_0xf089x1f[_0xb833[36]]);_0xf089x13[_0xb833[39]]= true}else {_0xf089x13[_0xb833[39]]= false;logger[_0xb833[14]](_0xb833[40])}};return}}function searchRoute(_0xf089x10){return function(){if(_0xf089x10[_0xb833[41]]){return VoiceExtension[_0xb833[31]]({where:{id:_0xf089x10[_0xb833[41]]},attributes:[_0xb833[42],_0xb833[43]]})}else {return}}}function handleOutboundRecordings(_0xf089x13,_0xf089x10){return function(_0xf089x22){if(_0xf089x10[_0xb833[41]]){if(_0xf089x22&& _0xf089x22[_0xb833[43]]){logger[_0xb833[14]](_0xb833[44],_0xf089x22[_0xb833[42]]);_0xf089x13[_0xb833[39]]= true}else {_0xf089x13[_0xb833[39]]= false;logger[_0xb833[14]](_0xb833[45])}};return}}function getAccountConfiguration(_0xf089x24){var _0xf089x25={uri:stripTrailingSlash(_0xf089x24[_0xb833[28]]),headers:{"\x41\x75\x74\x68\x6F\x72\x69\x7A\x61\x74\x69\x6F\x6E":undefined,"\x43\x6F\x6E\x74\x65\x6E\x74\x2D\x54\x79\x70\x65":_0xb833[46],"\x41\x63\x63\x65\x70\x74":_0xb833[46]}};var _0xf089x26=_0xf089x24[_0xb833[47]];if(_0xf089x24[_0xb833[48]]=== _0xb833[49]){_0xf089x26= _0xf089x26+ _0xb833[50]+ _0xf089x24[_0xb833[49]]}else {if(_0xf089x24[_0xb833[48]]=== _0xb833[51]){_0xf089x26= _0xf089x26+ _0xb833[52]+ _0xf089x24[_0xb833[51]]}};_0xf089x25[_0xb833[24]][_0xb833[53]]= _0xb833[54]+  new Buffer(_0xf089x26).toString(_0xb833[55]);return _0xf089x25}function searchAgent(_0xf089x13){return function(){if(_0xf089x13[_0xb833[34]]){logger[_0xb833[14]](_0xb833[56],_0xf089x13[_0xb833[34]]);return rp({uri:_0xf089x13[_0xb833[23]]+ _0xb833[57],qs:{"\x71\x75\x65\x72\x79":util[_0xb833[59]](_0xb833[58],_0xf089x13[_0xb833[34]])},headers:_0xf089x13[_0xb833[24]],json:true})};return}}function getAgentSearchPropertyFromChannel(_0xf089xe){var _0xf089x29=_0xb833[60];if(_0xf089xe){switch(_0xf089xe){case _0xb833[62]:_0xf089x29= _0xb833[61];break;default:_0xf089x29= _0xb833[61];logger[_0xb833[18]](_0xb833[63],_0xf089xe)}};return _0xf089x29}function getValueFromPropertyName(_0xf089x10,_0xf089x29,_0xf089x13){if(_0xf089x29=== _0xb833[64]){if(_0xf089x13&& _0xf089x13[_0xb833[39]]&& _0xf089x13[_0xb833[25]]){return util[_0xb833[59]](_0xb833[65],stripTrailingSlash(_0xf089x13[_0xb833[25]]),_0xf089x10[_0xb833[66]])}else {return null}}else {return _[_0xb833[67]](_0xf089x10,_0xf089x29)}}function handleAgent(_0xf089x13){return function(_0xf089x10){if(_0xf089x10&& _0xf089x10[_0xb833[69]][_0xb833[68]]> 0&& _0xf089x10[_0xb833[70]]> 0){logger[_0xb833[14]](_0xb833[71],_0xf089x13[_0xb833[34]]);_0xf089x13[_0xb833[32]]= getMatchObject(_0xf089x10[_0xb833[69]],_0xb833[36],_0xf089x13[_0xb833[34]]);return _0xf089x13[_0xb833[32]]};return}}function getMatchObject(_0xf089x2d,_0xf089x29,_0xf089x2e){var _0xf089x2f=_[_0xb833[21]](_0xf089x2d,{property:_0xf089x2e});if(_0xf089x2f){return _0xf089x2f};return _[_0xb833[72]](_0xf089x2d)}function searchAdmin(_0xf089x13){return function(_0xf089x10){if(_0xf089x10){return};logger[_0xb833[14]](_0xb833[73]);return rp({uri:_0xf089x13[_0xb833[23]]+ _0xb833[74],headers:_0xf089x13[_0xb833[24]],json:true})}}function handleAdmin(_0xf089x13){return function(_0xf089x10){if(!_0xf089x10){return};if(_0xf089x10[_0xb833[75]]){logger[_0xb833[14]](_0xb833[76]);_0xf089x13[_0xb833[32]]= _0xf089x10[_0xb833[75]]};return}}function searchEndUser(_0xf089x13,_0xf089xe,_0xf089x10,_0xf089xf){return function(){logger[_0xb833[14]](_0xb833[77],getValueFromPropertyName(_0xf089x10,getEndUserSearchPropertyFromChannel(_0xf089xe,_0xf089xf)));return rp({uri:_0xf089x13[_0xb833[23]]+ _0xb833[57],qs:{"\x71\x75\x65\x72\x79":util[_0xb833[59]](_0xb833[78],getEndUserSearchQueryFromChannel(_0xf089xe),getValueFromPropertyName(_0xf089x10,getEndUserSearchPropertyFromChannel(_0xf089xe,_0xf089xf)))},headers:_0xf089x13[_0xb833[24]],json:true})}}function getEndUserSearchQueryFromChannel(_0xf089xe){var _0xf089x29=_0xb833[60];if(_0xf089xe){switch(_0xf089xe){case _0xb833[62]:_0xf089x29= _0xb833[79];break;default:_0xf089x29= _0xb833[79];logger[_0xb833[18]](_0xb833[63],_0xf089xe)}};return _0xf089x29}function getEndUserSearchPropertyFromChannel(_0xf089xe,_0xf089xf){var _0xf089x29=_0xb833[60];if(_0xf089xe){switch(_0xf089xe){case _0xb833[62]:if(_0xf089xf=== _0xb833[80]){_0xf089x29= _0xb833[81]}else {if(_0xf089xf=== _0xb833[35]){_0xf089x29= _0xb833[82]}};break;default:_0xf089x29= _0xb833[82];logger[_0xb833[18]](_0xb833[63],_0xf089xe)}};return _0xf089x29}function getEndUserNamePropertyFromChannel(_0xf089xe,_0xf089xf){var _0xf089x29=_0xb833[60];if(_0xf089xe){switch(_0xf089xe){case _0xb833[62]:if(_0xf089xf=== _0xb833[80]){_0xf089x29= _0xb833[83]}else {if(_0xf089xf=== _0xb833[35]){_0xf089x29= _0xb833[84]}};break;default:_0xf089x29= _0xb833[84];logger[_0xb833[18]](_0xb833[63],_0xf089xe)}};return _0xf089x29}function handleEndUser(_0xf089x13,_0xf089xe,_0xf089x37,_0xf089xf){return function(_0xf089x10){if(_0xf089x10[_0xb833[69]][_0xb833[68]]> 0&& _0xf089x10[_0xb833[70]]> 0){logger[_0xb833[14]](_0xb833[85],getValueFromPropertyName(_0xf089x37,getEndUserSearchPropertyFromChannel(_0xf089xe,_0xf089xf)));_0xf089x13[_0xb833[86]]= _0xf089x10[_0xb833[69]][0];return _0xf089x13[_0xb833[86]]};return}}function endUserCreation(_0xf089x13,_0xf089xe,_0xf089x37,_0xf089xf){return function(_0xf089x10){if(_0xf089x10){return};logger[_0xb833[14]](_0xb833[87],getValueFromPropertyName(_0xf089x37,getEndUserSearchPropertyFromChannel(_0xf089xe,_0xf089xf)));logger[_0xb833[88]](getJsonForEndUserCreation(_0xf089xe,_0xf089x37,_0xf089xf));return rp({uri:_0xf089x13[_0xb833[23]]+ _0xb833[89],method:_0xb833[90],body:{user:getJsonForEndUserCreation(_0xf089xe,_0xf089x37,_0xf089xf)},headers:_0xf089x13[_0xb833[24]],json:true})}}function getJsonForEndUserCreation(_0xf089xe,_0xf089x10,_0xf089xf){var _0xf089x3a={role:_0xb833[91]};switch(_0xf089xe){case _0xb833[62]:if(_0xf089xf=== _0xb833[35]){if(isValidName(_0xf089x10[_0xb833[84]])){_0xf089x3a[_0xb833[36]]= getValueFromPropertyName(_0xf089x10,getEndUserNamePropertyFromChannel(_0xf089xe,_0xf089xf))}else {_0xf089x3a[_0xb833[36]]= util[_0xb833[59]](_0xb833[92],getValueFromPropertyName(_0xf089x10,getEndUserSearchPropertyFromChannel(_0xf089xe,_0xf089xf)))}}else {if(_0xf089xf=== _0xb833[80]){if(isValidName(_0xf089x10[_0xb833[83]])){_0xf089x3a[_0xb833[36]]= getValueFromPropertyName(_0xf089x10,getEndUserNamePropertyFromChannel(_0xf089xe,_0xf089xf))}else {_0xf089x3a[_0xb833[36]]= util[_0xb833[59]](_0xb833[92],getValueFromPropertyName(_0xf089x10,getEndUserSearchPropertyFromChannel(_0xf089xe,_0xf089xf)))}}};_0xf089x3a[_0xb833[79]]= getValueFromPropertyName(_0xf089x10,getEndUserSearchPropertyFromChannel(_0xf089xe,_0xf089xf));break;default:logger[_0xb833[18]](_0xb833[63],_0xf089xe)};return _0xf089x3a}function isValidName(_0xf089x3c){return _0xf089x3c&& _0xf089x3c!== _0xb833[93]}function handleEndUserCreation(_0xf089x13,_0xf089xe,_0xf089x37,_0xf089xf){return function(_0xf089x10){if(!_0xf089x10){return};if(_0xf089x10[_0xb833[75]]){logger[_0xb833[14]](_0xb833[94],getValueFromPropertyName(_0xf089x37,getEndUserSearchPropertyFromChannel(_0xf089xe,_0xf089xf)));_0xf089x13[_0xb833[86]]= _0xf089x10[_0xb833[75]]};return}}function ticketCreation(_0xf089x13,_0xf089x37,_0xf089x11){return function(){var _0xf089x3f={requester_id:_0xf089x13[_0xb833[86]][_0xb833[42]],submitter_id:_0xf089x13[_0xb833[32]][_0xb833[42]],assignee_id:_0xf089x13[_0xb833[32]][_0xb833[42]],tags:createTagsFromConfiguration(_0xf089x13),subject:createSubjectFromConfiguration(_0xf089x13,_0xf089x37,_0xf089x11),comment:{public:false,body:createDescriptionFromConfiguration(_0xf089x13,_0xf089x37,_0xf089x11)},custom_fields:createCustomFieldsFromConfiguration(_0xf089x13,_0xf089x37,_0xf089x11)};var _0xf089x40=createFieldsFromConfiguration(_0xf089x13);if(_0xf089x40[_0xb833[68]]> 0){_[_0xb833[96]](_0xf089x40,function(_0xf089x41){_0xf089x3f[_0xf089x41[_0xb833[42]]]= _0xf089x41[_0xb833[95]]})};logger[_0xb833[88]](_0xb833[97],_0xf089x3f);return rp({uri:_0xf089x13[_0xb833[23]]+ _0xb833[98],method:_0xb833[90],body:{ticket:_0xf089x3f},headers:_0xf089x13[_0xb833[24]],json:true})}}function createTagsFromConfiguration(_0xf089x13){var _0xf089x43=[];if(_0xf089x13[_0xb833[22]][_0xb833[99]][_0xb833[68]]> 0){_0xf089x43= _[_0xb833[100]](_0xf089x13[_0xb833[22]].Tags,_0xb833[36])};return _0xf089x43}function createSubjectFromConfiguration(_0xf089x13,_0xf089x37,_0xf089x11){var _0xf089x45=_0xb833[60];var _0xf089x46=[];if(_0xf089x13[_0xb833[22]][_0xb833[101]][_0xb833[68]]> 0){var _0xf089x47=_[_0xb833[102]](_0xf089x13[_0xb833[22]].Subject,[_0xb833[42]]);_[_0xb833[96]](_0xf089x47,function(_0xf089x48){if(_0xf089x48[_0xb833[103]]=== _0xb833[104]){_0xf089x46[_0xb833[106]](_0xf089x48[_0xb833[105]])}else {if(_0xf089x48[_0xb833[103]]=== _0xb833[107]&& _0xf089x48[_0xb833[108]]){var _0xf089x49=getValueFromPropertyName(_0xf089x37,_0xf089x48[_0xb833[108]],_0xf089x13);if(_0xf089x49){_0xf089x46[_0xb833[106]](_0xf089x49.toString())}}else {if(_0xf089x48[_0xb833[103]]=== _0xb833[109]&& _0xf089x48[_0xb833[110]]&& _0xf089x48[_0xb833[110]][_0xb833[36]]){_0xf089x11[_0xf089x48[_0xb833[110]][_0xb833[36]]]&& _0xf089x46[_0xb833[106]](_0xf089x11[_0xf089x48[_0xb833[110]][_0xb833[36]]].toString())}}}});_0xf089x45= _0xf089x46[_0xb833[112]](_0xb833[111])};return _0xf089x45}function createDescriptionFromConfiguration(_0xf089x13,_0xf089x37,_0xf089x11){var _0xf089x4b=_0xb833[60];var _0xf089x46=[];if(_0xf089x13[_0xb833[22]][_0xb833[113]][_0xb833[68]]> 0){var _0xf089x4c=_[_0xb833[102]](_0xf089x13[_0xb833[22]].Description,[_0xb833[42]]);_[_0xb833[96]](_0xf089x4c,function(_0xf089x48){if(_0xf089x48[_0xb833[103]]=== _0xb833[104]){_0xf089x46[_0xb833[106]](_0xf089x48[_0xb833[105]])}else {if(_0xf089x48[_0xb833[103]]=== _0xb833[114]){if(_0xf089x48[_0xb833[115]]=== _0xb833[104]&& _0xf089x48[_0xb833[116]]){_0xf089x46[_0xb833[106]](util[_0xb833[59]](_0xb833[117],_0xf089x48[_0xb833[116]],_0xf089x48[_0xb833[118]]))}else {if(_0xf089x48[_0xb833[115]]=== _0xb833[107]&& _0xf089x48[_0xb833[108]]&& _0xf089x48[_0xb833[116]]){var _0xf089x49=getValueFromPropertyName(_0xf089x37,_0xf089x48[_0xb833[108]],_0xf089x13);if(_0xf089x49){_0xf089x46[_0xb833[106]](util[_0xb833[59]](_0xb833[117],_0xf089x48[_0xb833[116]],_0xf089x49.toString()))}}else {if(_0xf089x48[_0xb833[115]]=== _0xb833[109]&& _0xf089x48[_0xb833[110]]&& _0xf089x48[_0xb833[110]][_0xb833[36]]&& _0xf089x48[_0xb833[116]]){_0xf089x11[_0xf089x48[_0xb833[110]][_0xb833[36]]]&& _0xf089x46[_0xb833[106]](util[_0xb833[59]](_0xb833[117],_0xf089x48[_0xb833[116]],_0xf089x11[_0xf089x48[_0xb833[110]][_0xb833[36]]]))}}}}}});_0xf089x4b= _0xf089x46[_0xb833[112]](_0xb833[119])};return _0xf089x4b}function createCustomFieldsFromConfiguration(_0xf089x13,_0xf089x37,_0xf089x11){var _0xf089x4e=[];var _0xf089x4f=[];if(_0xf089x13[_0xb833[22]][_0xb833[120]][_0xb833[68]]> 0){_0xf089x4e= _[_0xb833[121]](_0xf089x13[_0xb833[22]].Field,{"\x63\x75\x73\x74\x6F\x6D\x46\x69\x65\x6C\x64":true});_[_0xb833[96]](_0xf089x4e,function(_0xf089x41){if(_0xf089x41[_0xb833[103]]=== _0xb833[104]&& _0xf089x41[_0xb833[122]]){_0xf089x4f[_0xb833[106]]({id:_0xf089x41[_0xb833[122]],value:_0xf089x41[_0xb833[105]]})}else {if(_0xf089x41[_0xb833[103]]=== _0xb833[107]&& _0xf089x41[_0xb833[108]]&& _0xf089x41[_0xb833[122]]){var _0xf089x49=getValueFromPropertyName(_0xf089x37,_0xf089x41[_0xb833[108]],_0xf089x13);if(_0xf089x49){_0xf089x4f[_0xb833[106]]({id:_0xf089x41[_0xb833[122]],value:_0xf089x49.toString()})}}else {if(_0xf089x41[_0xb833[103]]=== _0xb833[109]&& _0xf089x41[_0xb833[110]]&& _0xf089x41[_0xb833[110]][_0xb833[36]]&& _0xf089x41[_0xb833[122]]){_0xf089x11[_0xf089x41[_0xb833[110]][_0xb833[36]]]&& _0xf089x4f[_0xb833[106]]({id:_0xf089x41[_0xb833[122]],value:_0xf089x11[_0xf089x41[_0xb833[110]][_0xb833[36]]].toString()})}}}})};return _0xf089x4f}function createFieldsFromConfiguration(_0xf089x13){var _0xf089x40=[];var _0xf089x4f=[];if(_0xf089x13[_0xb833[22]][_0xb833[120]][_0xb833[68]]> 0){_0xf089x40= _[_0xb833[121]](_0xf089x13[_0xb833[22]].Field,{"\x63\x75\x73\x74\x6F\x6D\x46\x69\x65\x6C\x64":false});_[_0xb833[96]](_0xf089x40,function(_0xf089x41){if(_0xf089x41[_0xb833[103]]=== _0xb833[104]&& _0xf089x41[_0xb833[123]]){_0xf089x4f[_0xb833[106]]({id:_0xf089x41[_0xb833[123]],value:_0xf089x41[_0xb833[105]]})}})};return _0xf089x4f}function handleTicketDisplay(_0xf089x13){return function(_0xf089x10){if(_0xf089x10[_0xb833[124]]){logger[_0xb833[14]](_0xb833[125]);_0xf089x13[_0xb833[124]]= _0xf089x10[_0xb833[124]];if(_0xf089x13[_0xb833[22]][_0xb833[27]][_0xb833[103]]=== _0xb833[126]){var _0xf089x52=util[_0xb833[59]](_0xb833[127],_0xf089x13[_0xb833[32]][_0xb833[42]],_0xf089x13[_0xb833[124]][_0xb833[42]]);return rp({uri:_0xf089x13[_0xb833[23]]+ _0xf089x52,method:_0xb833[90],headers:_0xf089x13[_0xb833[24]],json:true})}else {var _0xf089x53=url[_0xb833[128]](stripTrailingSlash(_0xf089x13[_0xb833[28]]));delete _0xf089x53[_0xb833[129]];delete _0xf089x53[_0xb833[130]];delete _0xf089x53[_0xb833[131]];delete _0xf089x53[_0xb833[132]];delete _0xf089x53[_0xb833[133]];if(_0xf089x53){_0xf089x13[_0xb833[134]]= util[_0xb833[59]](_0xb833[135],url[_0xb833[59]](_0xf089x53),_0xf089x10[_0xb833[124]][_0xb833[42]])}}};return}}function handleReportIntegration(_0xf089x13,_0xf089xe,_0xf089x10,_0xf089xc,_0xf089xf,_0xf089x12){return function(){delete _0xf089x10[_0xb833[42]];delete _0xf089x10[_0xb833[136]];delete _0xf089x10[_0xb833[137]];_0xf089x10[_0xb833[138]]= _0xb833[139];_0xf089x10[_0xb833[140]]= _0xf089xe;_0xf089x10[_0xb833[141]]= _0xb833[142];_0xf089x10[_0xb833[143]]= _0xf089x13[_0xb833[124]][_0xb833[42]];_0xf089x10[_0xb833[3]]= _0xf089x13[_0xb833[124]][_0xb833[3]];_0xf089x10[_0xb833[144]]= _0xf089xc;_0xf089x10[_0xb833[145]]= _0xf089xf;_0xf089x10[_0xb833[146]]= _0xf089x13[_0xb833[22]][_0xb833[27]][_0xb833[103]];if(_0xf089x13[_0xb833[134]]){_0xf089x10[_0xb833[3]]= _0xf089x13[_0xb833[134]];_0xf089x12[_0xb833[150]](util[_0xb833[59]](_0xb833[149],_0xf089x10[_0xb833[61]]))[_0xb833[148]](_0xb833[147],_0xf089x10)};return ReportIntegration[_0xb833[151]](_0xf089x10)}}function handleEnd(_0xf089x13,_0xf089x10,_0xf089xe){return function(){logger[_0xb833[14]](util[_0xb833[59]](_0xb833[152],_0xf089x13[_0xb833[124]][_0xb833[42]],_0xf089x13[_0xb833[134]]?_0xb833[153]:_0xb833[154],_0xf089x13[_0xb833[32]][_0xb833[42]]));_0xf089x13= undefined;return}}function handleError(_0xf089x13,_0xf089xe,_0xf089x10,_0xf089xc){return function(_0xf089x57){logger[_0xb833[18]](_0xb833[155]);logger[_0xb833[18]](_0xb833[156],_0xf089x57[_0xb833[157]]);logger[_0xb833[18]](_0xb833[158],_0xf089x57[_0xb833[159]]);_0xf089x13= undefined;delete _0xf089x10[_0xb833[42]];delete _0xf089x10[_0xb833[136]];delete _0xf089x10[_0xb833[137]];_0xf089x10[_0xb833[138]]= _0xb833[139];_0xf089x10[_0xb833[140]]= _0xf089xe;_0xf089x10[_0xb833[141]]= _0xb833[160];_0xf089x10[_0xb833[144]]= _0xf089xc;ReportIntegration[_0xb833[151]](_0xf089x10)[_0xb833[20]](function(){return})[_0xb833[19]](function(_0xf089x57){logger[_0xb833[18]](_0xb833[161]);return})}}function stripTrailingSlash(_0xf089x59){if(_0xf089x59[_0xb833[162]](-1) === _0xb833[163]){return _0xf089x59[_0xb833[162]](0,_0xf089x59[_0xb833[68]]- 1)};return _0xf089x59}module[_0xb833[164]]= Zendesk