server/services/ami/dialer/agentComplete.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x2db2=['outbound','queue','countbusyretry','countcongestionretry','countnoanswerretry','countnosuchnumberretry','countdropretry','countabandonedretry','countmachineretry','countagentrejectretry','uniqueid','calleridname','number','starttime','responsetime','answertime','endtime','format','YYYY-MM-DD\x20HH:mm:ss','ringtime','talktime','membername','reason','callback','callbackuniqueid','callbackat','recallme','ContactId','ListId','UserId','VoiceQueueId','CampaignId','originatecalleridnum','originatecalleridname','exports','util','lodash','moment','milliseconds','diff','state','statedesc','Answer','scheduledat','type'];(function(_0x1d4ae3,_0x1f8eb7){var _0x329fca=function(_0x28c520){while(--_0x28c520){_0x1d4ae3['push'](_0x1d4ae3['shift']());}};_0x329fca(++_0x1f8eb7);}(_0x2db2,0xaa));var _0x22db=function(_0x2e8418,_0x58c529){_0x2e8418=_0x2e8418-0x0;var _0x548fe6=_0x2db2[_0x2e8418];return _0x548fe6;};'use strict';var util=require(_0x22db('0x0'));var _=require(_0x22db('0x1'));var moment=require(_0x22db('0x2'));function getSeconds(_0x4b859d,_0x282b4b){var _0x329bba=moment(_0x4b859d)[_0x22db('0x3')](0x0);var _0x2f1e3b=moment(_0x282b4b)['milliseconds'](0x0);return _0x329bba[_0x22db('0x4')](_0x2f1e3b,'seconds');}function AgentComplete(_0x2a0574,_0xb38f46){this[_0x22db('0x5')]=0x4;this[_0x22db('0x6')]=_0x22db('0x7');this[_0x22db('0x8')]=_0x2a0574[_0x22db('0x8')];this[_0x22db('0x9')]=_0x2a0574[_0x22db('0x9')];this['campaigntype']=_0x2a0574[_0x22db('0x9')]===_0x22db('0xa')?_0x22db('0xb'):_0x2a0574[_0x22db('0x9')];this[_0x22db('0xc')]=_0x2a0574['countbusyretry'];this[_0x22db('0xd')]=_0x2a0574['countcongestionretry'];this[_0x22db('0xe')]=_0x2a0574[_0x22db('0xe')];this['countglobal']=_0x2a0574[_0x22db('0xc')]+_0x2a0574[_0x22db('0xd')]+_0x2a0574[_0x22db('0xe')]+_0x2a0574[_0x22db('0xf')]+_0x2a0574[_0x22db('0x10')]+_0x2a0574[_0x22db('0x11')]+_0x2a0574['countmachineretry']+_0x2a0574['countagentrejectretry'];this['countnosuchnumberretry']=_0x2a0574[_0x22db('0xf')];this[_0x22db('0x10')]=_0x2a0574['countdropretry'];this[_0x22db('0x11')]=_0x2a0574['countabandonedretry'];this[_0x22db('0x12')]=_0x2a0574[_0x22db('0x12')];this[_0x22db('0x13')]=_0x2a0574[_0x22db('0x13')];this[_0x22db('0x14')]=_0xb38f46[_0x22db('0x14')];this[_0x22db('0x15')]=_0x2a0574['name'];this['calleridnum']=_0x2a0574[_0x22db('0x16')];this[_0x22db('0x17')]=_0x2a0574[_0x22db('0x17')];this[_0x22db('0x18')]=_0x2a0574['responsetime'];this['answertime']=_0x2a0574[_0x22db('0x19')];this[_0x22db('0x1a')]=moment()[_0x22db('0x1b')](_0x22db('0x1c'));this[_0x22db('0x1d')]=getSeconds(_0x2a0574['responsetime'],_0x2a0574['starttime']);this['holdtime']=getSeconds(_0x2a0574[_0x22db('0x19')],_0x2a0574['responsetime']);this[_0x22db('0x1e')]=getSeconds(this['endtime'],_0x2a0574[_0x22db('0x19')]);this['queue']=_0xb38f46['queue'];this['membername']=_0xb38f46[_0x22db('0x1f')];this[_0x22db('0x20')]=_0xb38f46[_0x22db('0x20')];this[_0x22db('0x21')]=_0x2a0574[_0x22db('0x21')];this['callbackuniqueid']=_0x2a0574[_0x22db('0x22')];this[_0x22db('0x23')]=_0x2a0574[_0x22db('0x23')];this[_0x22db('0x24')]=_0x2a0574[_0x22db('0x24')];this[_0x22db('0x25')]=_0x2a0574['ContactId'];this[_0x22db('0x26')]=_0x2a0574[_0x22db('0x26')];this[_0x22db('0x27')]=_0x2a0574['UserId'];this[_0x22db('0x28')]=_0x2a0574[_0x22db('0x28')];this[_0x22db('0x29')]=_0x2a0574[_0x22db('0x29')];this[_0x22db('0x2a')]=_0x2a0574['originatecalleridnum']||'';this[_0x22db('0x2b')]=_0x2a0574['originatecalleridname']||'';}module[_0x22db('0x2c')]=AgentComplete;