server/services/ami/dialer/agentComplete.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x2695=['YYYY-MM-DD\x20HH:mm:ss','membername','reason','callbackuniqueid','callbackat','recallme','ContactId','ListId','UserId','VoiceQueueId','CampaignId','originatecalleridnum','originatecalleridname','exports','util','lodash','moment','milliseconds','diff','seconds','Answer','scheduledat','type','queue','countbusyretry','countcongestionretry','countnoanswerretry','countnosuchnumberretry','countabandonedretry','countmachineretry','countdropretry','countagentrejectretry','uniqueid','calleridnum','number','starttime','responsetime','answertime','endtime','format'];(function(_0x2f2f99,_0x49f83b){var _0x54ded1=function(_0x4b1816){while(--_0x4b1816){_0x2f2f99['push'](_0x2f2f99['shift']());}};_0x54ded1(++_0x49f83b);}(_0x2695,0x126));var _0x5269=function(_0x2fdf57,_0x3309c2){_0x2fdf57=_0x2fdf57-0x0;var _0x26834f=_0x2695[_0x2fdf57];return _0x26834f;};'use strict';var util=require(_0x5269('0x0'));var _=require(_0x5269('0x1'));var moment=require(_0x5269('0x2'));function getSeconds(_0x3dc320,_0x243a9b){var _0x2a85d8=moment(_0x3dc320)[_0x5269('0x3')](0x0);var _0x47444c=moment(_0x243a9b)[_0x5269('0x3')](0x0);return _0x2a85d8[_0x5269('0x4')](_0x47444c,_0x5269('0x5'));}function AgentComplete(_0x14d988,_0x57e4a1){this['state']=0x4;this['statedesc']=_0x5269('0x6');this[_0x5269('0x7')]=_0x14d988[_0x5269('0x7')];this['type']=_0x14d988[_0x5269('0x8')];this['campaigntype']=_0x14d988['type']==='outbound'?_0x5269('0x9'):_0x14d988[_0x5269('0x8')];this[_0x5269('0xa')]=_0x14d988[_0x5269('0xa')];this['countcongestionretry']=_0x14d988[_0x5269('0xb')];this['countnoanswerretry']=_0x14d988[_0x5269('0xc')];this['countglobal']=_0x14d988[_0x5269('0xa')]+_0x14d988[_0x5269('0xb')]+_0x14d988[_0x5269('0xc')]+_0x14d988[_0x5269('0xd')]+_0x14d988['countdropretry']+_0x14d988[_0x5269('0xe')]+_0x14d988[_0x5269('0xf')]+_0x14d988['countagentrejectretry'];this[_0x5269('0xd')]=_0x14d988[_0x5269('0xd')];this[_0x5269('0x10')]=_0x14d988[_0x5269('0x10')];this[_0x5269('0xe')]=_0x14d988[_0x5269('0xe')];this['countmachineretry']=_0x14d988[_0x5269('0xf')];this['countagentrejectretry']=_0x14d988[_0x5269('0x11')];this[_0x5269('0x12')]=_0x57e4a1[_0x5269('0x12')];this['calleridname']=_0x14d988['name'];this[_0x5269('0x13')]=_0x14d988[_0x5269('0x14')];this[_0x5269('0x15')]=_0x14d988[_0x5269('0x15')];this[_0x5269('0x16')]=_0x14d988['responsetime'];this[_0x5269('0x17')]=_0x14d988[_0x5269('0x17')];this[_0x5269('0x18')]=moment()[_0x5269('0x19')](_0x5269('0x1a'));this['ringtime']=getSeconds(_0x14d988[_0x5269('0x16')],_0x14d988[_0x5269('0x15')]);this['holdtime']=getSeconds(_0x14d988[_0x5269('0x17')],_0x14d988['responsetime']);this['talktime']=getSeconds(this['endtime'],_0x14d988[_0x5269('0x17')]);this[_0x5269('0x9')]=_0x57e4a1[_0x5269('0x9')];this[_0x5269('0x1b')]=_0x57e4a1['membername'];this[_0x5269('0x1c')]=_0x57e4a1[_0x5269('0x1c')];this['callback']=_0x14d988['callback'];this[_0x5269('0x1d')]=_0x14d988['callbackuniqueid'];this[_0x5269('0x1e')]=_0x14d988['callbackat'];this[_0x5269('0x1f')]=_0x14d988[_0x5269('0x1f')];this[_0x5269('0x20')]=_0x14d988[_0x5269('0x20')];this[_0x5269('0x21')]=_0x14d988['ListId'];this[_0x5269('0x22')]=_0x14d988['UserId'];this[_0x5269('0x23')]=_0x14d988[_0x5269('0x23')];this[_0x5269('0x24')]=_0x14d988[_0x5269('0x24')];this['originatecalleridnum']=_0x14d988[_0x5269('0x25')]||'';this[_0x5269('0x26')]=_0x14d988['originatecalleridname']||'';}module[_0x5269('0x27')]=AgentComplete;