server/services/ami/dialer/agentComplete.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xcd74=['statedesc','scheduledat','type','campaigntype','outbound','queue','countcongestionretry','countglobal','countbusyretry','countnoanswerretry','countdropretry','countabandonedretry','countagentrejectretry','countnosuchnumberretry','countmachineretry','uniqueid','name','number','starttime','responsetime','answertime','endtime','format','YYYY-MM-DD\x20HH:mm:ss','talktime','reason','callback','callbackuniqueid','callbackat','recallme','ContactId','ListId','UserId','VoiceQueueId','CampaignId','originatecalleridname','lodash','milliseconds','diff','seconds','state'];(function(_0x299929,_0x101e1e){var _0x31917f=function(_0x59a594){while(--_0x59a594){_0x299929['push'](_0x299929['shift']());}};_0x31917f(++_0x101e1e);}(_0xcd74,0x9f));var _0x4cd7=function(_0x568c26,_0x5216ad){_0x568c26=_0x568c26-0x0;var _0x284848=_0xcd74[_0x568c26];return _0x284848;};'use strict';var util=require('util');var _=require(_0x4cd7('0x0'));var moment=require('moment');function getSeconds(_0x2e559f,_0xec9b9c){var _0x1107f2=moment(_0x2e559f)[_0x4cd7('0x1')](0x0);var _0x8cbe98=moment(_0xec9b9c)[_0x4cd7('0x1')](0x0);return _0x1107f2[_0x4cd7('0x2')](_0x8cbe98,_0x4cd7('0x3'));}function AgentComplete(_0x2cfbf1,_0xf8d223){this[_0x4cd7('0x4')]=0x4;this[_0x4cd7('0x5')]='Answer';this[_0x4cd7('0x6')]=_0x2cfbf1[_0x4cd7('0x6')];this[_0x4cd7('0x7')]=_0x2cfbf1[_0x4cd7('0x7')];this[_0x4cd7('0x8')]=_0x2cfbf1[_0x4cd7('0x7')]===_0x4cd7('0x9')?_0x4cd7('0xa'):_0x2cfbf1[_0x4cd7('0x7')];this['countbusyretry']=_0x2cfbf1['countbusyretry'];this[_0x4cd7('0xb')]=_0x2cfbf1[_0x4cd7('0xb')];this['countnoanswerretry']=_0x2cfbf1['countnoanswerretry'];this[_0x4cd7('0xc')]=_0x2cfbf1[_0x4cd7('0xd')]+_0x2cfbf1[_0x4cd7('0xb')]+_0x2cfbf1[_0x4cd7('0xe')]+_0x2cfbf1['countnosuchnumberretry']+_0x2cfbf1[_0x4cd7('0xf')]+_0x2cfbf1[_0x4cd7('0x10')]+_0x2cfbf1['countmachineretry']+_0x2cfbf1[_0x4cd7('0x11')];this[_0x4cd7('0x12')]=_0x2cfbf1[_0x4cd7('0x12')];this[_0x4cd7('0xf')]=_0x2cfbf1[_0x4cd7('0xf')];this[_0x4cd7('0x10')]=_0x2cfbf1['countabandonedretry'];this[_0x4cd7('0x13')]=_0x2cfbf1[_0x4cd7('0x13')];this[_0x4cd7('0x11')]=_0x2cfbf1[_0x4cd7('0x11')];this[_0x4cd7('0x14')]=_0xf8d223[_0x4cd7('0x14')];this['calleridname']=_0x2cfbf1[_0x4cd7('0x15')];this['calleridnum']=_0x2cfbf1[_0x4cd7('0x16')];this[_0x4cd7('0x17')]=_0x2cfbf1[_0x4cd7('0x17')];this['responsetime']=_0x2cfbf1[_0x4cd7('0x18')];this[_0x4cd7('0x19')]=_0x2cfbf1[_0x4cd7('0x19')];this[_0x4cd7('0x1a')]=moment()[_0x4cd7('0x1b')](_0x4cd7('0x1c'));this['ringtime']=getSeconds(_0x2cfbf1[_0x4cd7('0x18')],_0x2cfbf1[_0x4cd7('0x17')]);this['holdtime']=getSeconds(_0x2cfbf1[_0x4cd7('0x19')],_0x2cfbf1['responsetime']);this[_0x4cd7('0x1d')]=getSeconds(this[_0x4cd7('0x1a')],_0x2cfbf1['answertime']);this[_0x4cd7('0xa')]=_0xf8d223['queue'];this['membername']=_0xf8d223['membername'];this['reason']=_0xf8d223[_0x4cd7('0x1e')];this['callback']=_0x2cfbf1[_0x4cd7('0x1f')];this[_0x4cd7('0x20')]=_0x2cfbf1[_0x4cd7('0x20')];this[_0x4cd7('0x21')]=_0x2cfbf1[_0x4cd7('0x21')];this[_0x4cd7('0x22')]=_0x2cfbf1[_0x4cd7('0x22')];this[_0x4cd7('0x23')]=_0x2cfbf1[_0x4cd7('0x23')];this[_0x4cd7('0x24')]=_0x2cfbf1[_0x4cd7('0x24')];this['UserId']=_0x2cfbf1[_0x4cd7('0x25')];this[_0x4cd7('0x26')]=_0x2cfbf1[_0x4cd7('0x26')];this[_0x4cd7('0x27')]=_0x2cfbf1[_0x4cd7('0x27')];this['originatecalleridnum']=_0x2cfbf1['originatecalleridnum']||'';this[_0x4cd7('0x28')]=_0x2cfbf1[_0x4cd7('0x28')]||'';}module['exports']=AgentComplete;