server/services/ami/dialer/agentComplete.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xeee2=['endtime','YYYY-MM-DD\x20HH:mm:ss','holdtime','membername','reason','callback','callbackuniqueid','callbackat','recallme','ContactId','ListId','UserId','VoiceQueueId','CampaignId','originatecalleridnum','originatecalleridname','exports','lodash','moment','milliseconds','diff','state','Answer','scheduledat','type','campaigntype','outbound','queue','countbusyretry','countcongestionretry','countnoanswerretry','countnosuchnumberretry','countdropretry','countabandonedretry','countmachineretry','countagentrejectretry','uniqueid','name','number','starttime','responsetime','answertime'];(function(_0x528836,_0x541e5e){var _0xe310e9=function(_0x57bc17){while(--_0x57bc17){_0x528836['push'](_0x528836['shift']());}};_0xe310e9(++_0x541e5e);}(_0xeee2,0x1df));var _0x2eee=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0xeee2[_0x3dd15e];return _0x231fd0;};'use strict';var util=require('util');var _=require(_0x2eee('0x0'));var moment=require(_0x2eee('0x1'));function getSeconds(_0x1b86a2,_0x3c7f57){var _0x527767=moment(_0x1b86a2)[_0x2eee('0x2')](0x0);var _0x2f85d3=moment(_0x3c7f57)[_0x2eee('0x2')](0x0);return _0x527767[_0x2eee('0x3')](_0x2f85d3,'seconds');}function AgentComplete(_0x52cdd7,_0x585b2c){this[_0x2eee('0x4')]=0x4;this['statedesc']=_0x2eee('0x5');this['scheduledat']=_0x52cdd7[_0x2eee('0x6')];this[_0x2eee('0x7')]=_0x52cdd7['type'];this[_0x2eee('0x8')]=_0x52cdd7[_0x2eee('0x7')]===_0x2eee('0x9')?_0x2eee('0xa'):_0x52cdd7[_0x2eee('0x7')];this[_0x2eee('0xb')]=_0x52cdd7['countbusyretry'];this[_0x2eee('0xc')]=_0x52cdd7['countcongestionretry'];this[_0x2eee('0xd')]=_0x52cdd7[_0x2eee('0xd')];this['countglobal']=_0x52cdd7['countbusyretry']+_0x52cdd7['countcongestionretry']+_0x52cdd7[_0x2eee('0xd')]+_0x52cdd7[_0x2eee('0xe')]+_0x52cdd7[_0x2eee('0xf')]+_0x52cdd7[_0x2eee('0x10')]+_0x52cdd7[_0x2eee('0x11')]+_0x52cdd7['countagentrejectretry'];this[_0x2eee('0xe')]=_0x52cdd7['countnosuchnumberretry'];this['countdropretry']=_0x52cdd7['countdropretry'];this[_0x2eee('0x10')]=_0x52cdd7[_0x2eee('0x10')];this['countmachineretry']=_0x52cdd7[_0x2eee('0x11')];this[_0x2eee('0x12')]=_0x52cdd7[_0x2eee('0x12')];this[_0x2eee('0x13')]=_0x585b2c[_0x2eee('0x13')];this['calleridname']=_0x52cdd7[_0x2eee('0x14')];this['calleridnum']=_0x52cdd7[_0x2eee('0x15')];this[_0x2eee('0x16')]=_0x52cdd7[_0x2eee('0x16')];this['responsetime']=_0x52cdd7[_0x2eee('0x17')];this[_0x2eee('0x18')]=_0x52cdd7[_0x2eee('0x18')];this[_0x2eee('0x19')]=moment()['format'](_0x2eee('0x1a'));this['ringtime']=getSeconds(_0x52cdd7[_0x2eee('0x17')],_0x52cdd7['starttime']);this[_0x2eee('0x1b')]=getSeconds(_0x52cdd7[_0x2eee('0x18')],_0x52cdd7[_0x2eee('0x17')]);this['talktime']=getSeconds(this[_0x2eee('0x19')],_0x52cdd7[_0x2eee('0x18')]);this[_0x2eee('0xa')]=_0x585b2c[_0x2eee('0xa')];this['membername']=_0x585b2c[_0x2eee('0x1c')];this[_0x2eee('0x1d')]=_0x585b2c[_0x2eee('0x1d')];this[_0x2eee('0x1e')]=_0x52cdd7[_0x2eee('0x1e')];this[_0x2eee('0x1f')]=_0x52cdd7[_0x2eee('0x1f')];this[_0x2eee('0x20')]=_0x52cdd7[_0x2eee('0x20')];this[_0x2eee('0x21')]=_0x52cdd7[_0x2eee('0x21')];this[_0x2eee('0x22')]=_0x52cdd7[_0x2eee('0x22')];this[_0x2eee('0x23')]=_0x52cdd7[_0x2eee('0x23')];this['UserId']=_0x52cdd7[_0x2eee('0x24')];this['VoiceQueueId']=_0x52cdd7[_0x2eee('0x25')];this[_0x2eee('0x26')]=_0x52cdd7['CampaignId'];this[_0x2eee('0x27')]=_0x52cdd7[_0x2eee('0x27')]||'';this['originatecalleridname']=_0x52cdd7[_0x2eee('0x28')]||'';}module[_0x2eee('0x29')]=AgentComplete;