server/services/ami/dialer/agentComplete.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xce0d=['Answer','scheduledat','type','campaigntype','outbound','queue','countbusyretry','countcongestionretry','countnoanswerretry','countglobal','countnosuchnumberretry','countdropretry','countabandonedretry','countmachineretry','countagentrejectretry','uniqueid','calleridname','name','calleridnum','number','starttime','answertime','endtime','format','responsetime','holdtime','talktime','membername','reason','callback','callbackuniqueid','callbackat','recallme','ContactId','ListId','UserId','VoiceQueueId','CampaignId','originatecalleridnum','originatecalleridname','exports','util','lodash','moment','milliseconds','diff','statedesc'];(function(_0x3fe8d8,_0x53318d){var _0x20e574=function(_0x5b9a26){while(--_0x5b9a26){_0x3fe8d8['push'](_0x3fe8d8['shift']());}};_0x20e574(++_0x53318d);}(_0xce0d,0x143));var _0xdce0=function(_0x36147b,_0x57f40b){_0x36147b=_0x36147b-0x0;var _0x141351=_0xce0d[_0x36147b];return _0x141351;};'use strict';var util=require(_0xdce0('0x0'));var _=require(_0xdce0('0x1'));var moment=require(_0xdce0('0x2'));function getSeconds(_0x1e442e,_0x2a4699){var _0x33cc68=moment(_0x1e442e)[_0xdce0('0x3')](0x0);var _0x518e35=moment(_0x2a4699)[_0xdce0('0x3')](0x0);return _0x33cc68[_0xdce0('0x4')](_0x518e35,'seconds');}function AgentComplete(_0x4e35a7,_0x2e096d){this['state']=0x4;this[_0xdce0('0x5')]=_0xdce0('0x6');this['scheduledat']=_0x4e35a7[_0xdce0('0x7')];this[_0xdce0('0x8')]=_0x4e35a7[_0xdce0('0x8')];this[_0xdce0('0x9')]=_0x4e35a7[_0xdce0('0x8')]===_0xdce0('0xa')?_0xdce0('0xb'):_0x4e35a7[_0xdce0('0x8')];this[_0xdce0('0xc')]=_0x4e35a7['countbusyretry'];this[_0xdce0('0xd')]=_0x4e35a7[_0xdce0('0xd')];this['countnoanswerretry']=_0x4e35a7[_0xdce0('0xe')];this[_0xdce0('0xf')]=_0x4e35a7['countbusyretry']+_0x4e35a7[_0xdce0('0xd')]+_0x4e35a7[_0xdce0('0xe')]+_0x4e35a7[_0xdce0('0x10')]+_0x4e35a7[_0xdce0('0x11')]+_0x4e35a7[_0xdce0('0x12')]+_0x4e35a7[_0xdce0('0x13')]+_0x4e35a7[_0xdce0('0x14')];this['countnosuchnumberretry']=_0x4e35a7['countnosuchnumberretry'];this[_0xdce0('0x11')]=_0x4e35a7[_0xdce0('0x11')];this['countabandonedretry']=_0x4e35a7[_0xdce0('0x12')];this[_0xdce0('0x13')]=_0x4e35a7[_0xdce0('0x13')];this['countagentrejectretry']=_0x4e35a7['countagentrejectretry'];this[_0xdce0('0x15')]=_0x2e096d[_0xdce0('0x15')];this[_0xdce0('0x16')]=_0x4e35a7[_0xdce0('0x17')];this[_0xdce0('0x18')]=_0x4e35a7[_0xdce0('0x19')];this[_0xdce0('0x1a')]=_0x4e35a7[_0xdce0('0x1a')];this['responsetime']=_0x4e35a7['responsetime'];this[_0xdce0('0x1b')]=_0x4e35a7[_0xdce0('0x1b')];this[_0xdce0('0x1c')]=moment()[_0xdce0('0x1d')]('YYYY-MM-DD\x20HH:mm:ss');this['ringtime']=getSeconds(_0x4e35a7[_0xdce0('0x1e')],_0x4e35a7[_0xdce0('0x1a')]);this[_0xdce0('0x1f')]=getSeconds(_0x4e35a7[_0xdce0('0x1b')],_0x4e35a7[_0xdce0('0x1e')]);this[_0xdce0('0x20')]=getSeconds(this[_0xdce0('0x1c')],_0x4e35a7[_0xdce0('0x1b')]);this[_0xdce0('0xb')]=_0x2e096d[_0xdce0('0xb')];this[_0xdce0('0x21')]=_0x2e096d[_0xdce0('0x21')];this[_0xdce0('0x22')]=_0x2e096d[_0xdce0('0x22')];this[_0xdce0('0x23')]=_0x4e35a7[_0xdce0('0x23')];this[_0xdce0('0x24')]=_0x4e35a7['callbackuniqueid'];this['callbackat']=_0x4e35a7[_0xdce0('0x25')];this['recallme']=_0x4e35a7[_0xdce0('0x26')];this[_0xdce0('0x27')]=_0x4e35a7[_0xdce0('0x27')];this[_0xdce0('0x28')]=_0x4e35a7[_0xdce0('0x28')];this['UserId']=_0x4e35a7[_0xdce0('0x29')];this[_0xdce0('0x2a')]=_0x4e35a7['VoiceQueueId'];this[_0xdce0('0x2b')]=_0x4e35a7['CampaignId'];this[_0xdce0('0x2c')]=_0x4e35a7[_0xdce0('0x2c')]||'';this[_0xdce0('0x2d')]=_0x4e35a7[_0xdce0('0x2d')]||'';}module[_0xdce0('0x2e')]=AgentComplete;