server/services/ami/dialer/agentComplete.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xa062=['campaigntype','countcongestionretry','countnoanswerretry','countbusyretry','countnosuchnumberretry','countdropretry','countmachineretry','countagentrejectretry','countabandonedretry','uniqueid','calleridname','name','calleridnum','number','starttime','responsetime','answertime','endtime','format','ringtime','holdtime','queue','membername','reason','callback','callbackuniqueid','callbackat','recallme','ContactId','ListId','UserId','VoiceQueueId','CampaignId','originatecalleridnum','originatecalleridname','exports','util','lodash','milliseconds','diff','state','statedesc','scheduledat','type'];(function(_0xbecdac,_0xe834d){var _0x51fb1d=function(_0x27c763){while(--_0x27c763){_0xbecdac['push'](_0xbecdac['shift']());}};_0x51fb1d(++_0xe834d);}(_0xa062,0x100));var _0x2a06=function(_0x138b0d,_0x1c9e9b){_0x138b0d=_0x138b0d-0x0;var _0x1b2a7c=_0xa062[_0x138b0d];return _0x1b2a7c;};'use strict';var util=require(_0x2a06('0x0'));var _=require(_0x2a06('0x1'));var moment=require('moment');function getSeconds(_0x336822,_0x2c5413){var _0x46b4dc=moment(_0x336822)['milliseconds'](0x0);var _0xb041a9=moment(_0x2c5413)[_0x2a06('0x2')](0x0);return _0x46b4dc[_0x2a06('0x3')](_0xb041a9,'seconds');}function AgentComplete(_0x2a7964,_0x56a414){this[_0x2a06('0x4')]=0x4;this[_0x2a06('0x5')]='Answer';this[_0x2a06('0x6')]=_0x2a7964[_0x2a06('0x6')];this['type']=_0x2a7964[_0x2a06('0x7')];this[_0x2a06('0x8')]=_0x2a7964[_0x2a06('0x7')]==='outbound'?'queue':_0x2a7964['type'];this['countbusyretry']=_0x2a7964['countbusyretry'];this[_0x2a06('0x9')]=_0x2a7964[_0x2a06('0x9')];this[_0x2a06('0xa')]=_0x2a7964[_0x2a06('0xa')];this['countglobal']=_0x2a7964[_0x2a06('0xb')]+_0x2a7964[_0x2a06('0x9')]+_0x2a7964[_0x2a06('0xa')]+_0x2a7964[_0x2a06('0xc')]+_0x2a7964[_0x2a06('0xd')]+_0x2a7964['countabandonedretry']+_0x2a7964[_0x2a06('0xe')]+_0x2a7964[_0x2a06('0xf')];this[_0x2a06('0xc')]=_0x2a7964[_0x2a06('0xc')];this[_0x2a06('0xd')]=_0x2a7964[_0x2a06('0xd')];this['countabandonedretry']=_0x2a7964[_0x2a06('0x10')];this[_0x2a06('0xe')]=_0x2a7964[_0x2a06('0xe')];this[_0x2a06('0xf')]=_0x2a7964[_0x2a06('0xf')];this['uniqueid']=_0x56a414[_0x2a06('0x11')];this[_0x2a06('0x12')]=_0x2a7964[_0x2a06('0x13')];this[_0x2a06('0x14')]=_0x2a7964[_0x2a06('0x15')];this['starttime']=_0x2a7964[_0x2a06('0x16')];this[_0x2a06('0x17')]=_0x2a7964[_0x2a06('0x17')];this['answertime']=_0x2a7964[_0x2a06('0x18')];this[_0x2a06('0x19')]=moment()[_0x2a06('0x1a')]('YYYY-MM-DD\x20HH:mm:ss');this[_0x2a06('0x1b')]=getSeconds(_0x2a7964[_0x2a06('0x17')],_0x2a7964[_0x2a06('0x16')]);this[_0x2a06('0x1c')]=getSeconds(_0x2a7964[_0x2a06('0x18')],_0x2a7964[_0x2a06('0x17')]);this['talktime']=getSeconds(this['endtime'],_0x2a7964[_0x2a06('0x18')]);this[_0x2a06('0x1d')]=_0x56a414[_0x2a06('0x1d')];this[_0x2a06('0x1e')]=_0x56a414[_0x2a06('0x1e')];this[_0x2a06('0x1f')]=_0x56a414[_0x2a06('0x1f')];this[_0x2a06('0x20')]=_0x2a7964[_0x2a06('0x20')];this[_0x2a06('0x21')]=_0x2a7964[_0x2a06('0x21')];this[_0x2a06('0x22')]=_0x2a7964[_0x2a06('0x22')];this[_0x2a06('0x23')]=_0x2a7964[_0x2a06('0x23')];this[_0x2a06('0x24')]=_0x2a7964[_0x2a06('0x24')];this[_0x2a06('0x25')]=_0x2a7964[_0x2a06('0x25')];this['UserId']=_0x2a7964[_0x2a06('0x26')];this['VoiceQueueId']=_0x2a7964[_0x2a06('0x27')];this[_0x2a06('0x28')]=_0x2a7964[_0x2a06('0x28')];this[_0x2a06('0x29')]=_0x2a7964['originatecalleridnum']||'';this[_0x2a06('0x2a')]=_0x2a7964[_0x2a06('0x2a')]||'';}module[_0x2a06('0x2b')]=AgentComplete;