server/services/ami/dialer/agentComplete.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xff03=['number','starttime','responsetime','endtime','format','YYYY-MM-DD\x20HH:mm:ss','ringtime','answertime','membername','reason','callback','callbackuniqueid','callbackat','recallme','ContactId','ListId','UserId','VoiceQueueId','CampaignId','originatecalleridnum','originatecalleridname','util','moment','milliseconds','diff','seconds','scheduledat','type','campaigntype','queue','countbusyretry','countcongestionretry','countnoanswerretry','countglobal','countnosuchnumberretry','countdropretry','countabandonedretry','countmachineretry','countagentrejectretry','uniqueid','calleridname'];(function(_0x1ff445,_0x305de9){var _0x4831ec=function(_0x50caee){while(--_0x50caee){_0x1ff445['push'](_0x1ff445['shift']());}};_0x4831ec(++_0x305de9);}(_0xff03,0x186));var _0x3ff0=function(_0x44a0c2,_0x537cd9){_0x44a0c2=_0x44a0c2-0x0;var _0x4d3dd9=_0xff03[_0x44a0c2];return _0x4d3dd9;};'use strict';var util=require(_0x3ff0('0x0'));var _=require('lodash');var moment=require(_0x3ff0('0x1'));function getSeconds(_0x4a7be5,_0x4e8c68){var _0x2b099b=moment(_0x4a7be5)[_0x3ff0('0x2')](0x0);var _0x5d294f=moment(_0x4e8c68)['milliseconds'](0x0);return _0x2b099b[_0x3ff0('0x3')](_0x5d294f,_0x3ff0('0x4'));}function AgentComplete(_0x4d0cbf,_0x5a1e4e){this['state']=0x4;this['statedesc']='Answer';this[_0x3ff0('0x5')]=_0x4d0cbf[_0x3ff0('0x5')];this[_0x3ff0('0x6')]=_0x4d0cbf[_0x3ff0('0x6')];this[_0x3ff0('0x7')]=_0x4d0cbf['type']==='outbound'?_0x3ff0('0x8'):_0x4d0cbf[_0x3ff0('0x6')];this[_0x3ff0('0x9')]=_0x4d0cbf[_0x3ff0('0x9')];this[_0x3ff0('0xa')]=_0x4d0cbf['countcongestionretry'];this[_0x3ff0('0xb')]=_0x4d0cbf[_0x3ff0('0xb')];this[_0x3ff0('0xc')]=_0x4d0cbf[_0x3ff0('0x9')]+_0x4d0cbf[_0x3ff0('0xa')]+_0x4d0cbf[_0x3ff0('0xb')]+_0x4d0cbf[_0x3ff0('0xd')]+_0x4d0cbf[_0x3ff0('0xe')]+_0x4d0cbf[_0x3ff0('0xf')]+_0x4d0cbf[_0x3ff0('0x10')]+_0x4d0cbf[_0x3ff0('0x11')];this[_0x3ff0('0xd')]=_0x4d0cbf['countnosuchnumberretry'];this[_0x3ff0('0xe')]=_0x4d0cbf['countdropretry'];this[_0x3ff0('0xf')]=_0x4d0cbf[_0x3ff0('0xf')];this[_0x3ff0('0x10')]=_0x4d0cbf[_0x3ff0('0x10')];this[_0x3ff0('0x11')]=_0x4d0cbf[_0x3ff0('0x11')];this[_0x3ff0('0x12')]=_0x5a1e4e[_0x3ff0('0x12')];this[_0x3ff0('0x13')]=_0x4d0cbf['name'];this['calleridnum']=_0x4d0cbf[_0x3ff0('0x14')];this[_0x3ff0('0x15')]=_0x4d0cbf[_0x3ff0('0x15')];this[_0x3ff0('0x16')]=_0x4d0cbf['responsetime'];this['answertime']=_0x4d0cbf['answertime'];this[_0x3ff0('0x17')]=moment()[_0x3ff0('0x18')](_0x3ff0('0x19'));this[_0x3ff0('0x1a')]=getSeconds(_0x4d0cbf[_0x3ff0('0x16')],_0x4d0cbf[_0x3ff0('0x15')]);this['holdtime']=getSeconds(_0x4d0cbf[_0x3ff0('0x1b')],_0x4d0cbf[_0x3ff0('0x16')]);this['talktime']=getSeconds(this['endtime'],_0x4d0cbf[_0x3ff0('0x1b')]);this[_0x3ff0('0x8')]=_0x5a1e4e[_0x3ff0('0x8')];this[_0x3ff0('0x1c')]=_0x5a1e4e[_0x3ff0('0x1c')];this[_0x3ff0('0x1d')]=_0x5a1e4e[_0x3ff0('0x1d')];this[_0x3ff0('0x1e')]=_0x4d0cbf[_0x3ff0('0x1e')];this[_0x3ff0('0x1f')]=_0x4d0cbf['callbackuniqueid'];this[_0x3ff0('0x20')]=_0x4d0cbf[_0x3ff0('0x20')];this[_0x3ff0('0x21')]=_0x4d0cbf[_0x3ff0('0x21')];this[_0x3ff0('0x22')]=_0x4d0cbf['ContactId'];this[_0x3ff0('0x23')]=_0x4d0cbf[_0x3ff0('0x23')];this[_0x3ff0('0x24')]=_0x4d0cbf['UserId'];this['VoiceQueueId']=_0x4d0cbf[_0x3ff0('0x25')];this[_0x3ff0('0x26')]=_0x4d0cbf[_0x3ff0('0x26')];this[_0x3ff0('0x27')]=_0x4d0cbf[_0x3ff0('0x27')]||'';this[_0x3ff0('0x28')]=_0x4d0cbf[_0x3ff0('0x28')]||'';}module['exports']=AgentComplete;