server/services/ami/dialer/agentComplete.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x6644=['responsetime','answertime','format','holdtime','talktime','endtime','membername','reason','callback','callbackuniqueid','callbackat','recallme','ContactId','ListId','UserId','VoiceQueueId','CampaignId','originatecalleridnum','originatecalleridname','exports','util','lodash','moment','milliseconds','state','statedesc','scheduledat','type','campaigntype','outbound','queue','countbusyretry','countcongestionretry','countnoanswerretry','countnosuchnumberretry','countdropretry','countabandonedretry','countmachineretry','countagentrejectretry','uniqueid','name','number','starttime'];(function(_0x17e2eb,_0x257090){var _0x116b33=function(_0x2b33d1){while(--_0x2b33d1){_0x17e2eb['push'](_0x17e2eb['shift']());}};_0x116b33(++_0x257090);}(_0x6644,0x6a));var _0x4664=function(_0x257431,_0x2e97b6){_0x257431=_0x257431-0x0;var _0x41cd80=_0x6644[_0x257431];return _0x41cd80;};'use strict';var util=require(_0x4664('0x0'));var _=require(_0x4664('0x1'));var moment=require(_0x4664('0x2'));function getSeconds(_0x5d068a,_0x3dfaaa){var _0x488ea2=moment(_0x5d068a)[_0x4664('0x3')](0x0);var _0x2e71ee=moment(_0x3dfaaa)['milliseconds'](0x0);return _0x488ea2['diff'](_0x2e71ee,'seconds');}function AgentComplete(_0x4b2d3c,_0x2b1e7c){this[_0x4664('0x4')]=0x4;this[_0x4664('0x5')]='Answer';this[_0x4664('0x6')]=_0x4b2d3c[_0x4664('0x6')];this[_0x4664('0x7')]=_0x4b2d3c[_0x4664('0x7')];this[_0x4664('0x8')]=_0x4b2d3c[_0x4664('0x7')]===_0x4664('0x9')?_0x4664('0xa'):_0x4b2d3c[_0x4664('0x7')];this[_0x4664('0xb')]=_0x4b2d3c['countbusyretry'];this[_0x4664('0xc')]=_0x4b2d3c[_0x4664('0xc')];this['countnoanswerretry']=_0x4b2d3c[_0x4664('0xd')];this['countglobal']=_0x4b2d3c['countbusyretry']+_0x4b2d3c[_0x4664('0xc')]+_0x4b2d3c[_0x4664('0xd')]+_0x4b2d3c[_0x4664('0xe')]+_0x4b2d3c[_0x4664('0xf')]+_0x4b2d3c[_0x4664('0x10')]+_0x4b2d3c[_0x4664('0x11')]+_0x4b2d3c[_0x4664('0x12')];this[_0x4664('0xe')]=_0x4b2d3c[_0x4664('0xe')];this[_0x4664('0xf')]=_0x4b2d3c[_0x4664('0xf')];this[_0x4664('0x10')]=_0x4b2d3c[_0x4664('0x10')];this[_0x4664('0x11')]=_0x4b2d3c[_0x4664('0x11')];this[_0x4664('0x12')]=_0x4b2d3c[_0x4664('0x12')];this[_0x4664('0x13')]=_0x2b1e7c[_0x4664('0x13')];this['calleridname']=_0x4b2d3c[_0x4664('0x14')];this['calleridnum']=_0x4b2d3c[_0x4664('0x15')];this[_0x4664('0x16')]=_0x4b2d3c[_0x4664('0x16')];this[_0x4664('0x17')]=_0x4b2d3c[_0x4664('0x17')];this[_0x4664('0x18')]=_0x4b2d3c[_0x4664('0x18')];this['endtime']=moment()[_0x4664('0x19')]('YYYY-MM-DD\x20HH:mm:ss');this['ringtime']=getSeconds(_0x4b2d3c[_0x4664('0x17')],_0x4b2d3c['starttime']);this[_0x4664('0x1a')]=getSeconds(_0x4b2d3c['answertime'],_0x4b2d3c['responsetime']);this[_0x4664('0x1b')]=getSeconds(this[_0x4664('0x1c')],_0x4b2d3c['answertime']);this[_0x4664('0xa')]=_0x2b1e7c['queue'];this[_0x4664('0x1d')]=_0x2b1e7c[_0x4664('0x1d')];this[_0x4664('0x1e')]=_0x2b1e7c['reason'];this['callback']=_0x4b2d3c[_0x4664('0x1f')];this[_0x4664('0x20')]=_0x4b2d3c[_0x4664('0x20')];this[_0x4664('0x21')]=_0x4b2d3c['callbackat'];this[_0x4664('0x22')]=_0x4b2d3c[_0x4664('0x22')];this[_0x4664('0x23')]=_0x4b2d3c[_0x4664('0x23')];this['ListId']=_0x4b2d3c[_0x4664('0x24')];this[_0x4664('0x25')]=_0x4b2d3c[_0x4664('0x25')];this['VoiceQueueId']=_0x4b2d3c[_0x4664('0x26')];this['CampaignId']=_0x4b2d3c[_0x4664('0x27')];this[_0x4664('0x28')]=_0x4b2d3c[_0x4664('0x28')]||'';this[_0x4664('0x29')]=_0x4b2d3c['originatecalleridname']||'';}module[_0x4664('0x2a')]=AgentComplete;