server/services/ami/dialer/agentComplete.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xcf14=['exports','util','lodash','milliseconds','diff','seconds','state','statedesc','Answer','scheduledat','type','campaigntype','outbound','queue','countcongestionretry','countnoanswerretry','countglobal','countdropretry','countabandonedretry','countagentrejectretry','countnosuchnumberretry','countmachineretry','uniqueid','calleridnum','number','starttime','responsetime','answertime','endtime','YYYY-MM-DD\x20HH:mm:ss','ringtime','holdtime','talktime','membername','callback','callbackat','recallme','ContactId','ListId','UserId','VoiceQueueId','CampaignId','originatecalleridname'];(function(_0x295d5f,_0x14be79){var _0x32a235=function(_0x1b2090){while(--_0x1b2090){_0x295d5f['push'](_0x295d5f['shift']());}};_0x32a235(++_0x14be79);}(_0xcf14,0x184));var _0x4cf1=function(_0x545cdf,_0x4a8cac){_0x545cdf=_0x545cdf-0x0;var _0x4f80e9=_0xcf14[_0x545cdf];return _0x4f80e9;};'use strict';var util=require(_0x4cf1('0x0'));var _=require(_0x4cf1('0x1'));var moment=require('moment');function getSeconds(_0x44183a,_0x2066c9){var _0x4cf8ba=moment(_0x44183a)[_0x4cf1('0x2')](0x0);var _0x44d9f4=moment(_0x2066c9)['milliseconds'](0x0);return _0x4cf8ba[_0x4cf1('0x3')](_0x44d9f4,_0x4cf1('0x4'));}function AgentComplete(_0x3ef9fe,_0x4dcba0){this[_0x4cf1('0x5')]=0x4;this[_0x4cf1('0x6')]=_0x4cf1('0x7');this[_0x4cf1('0x8')]=_0x3ef9fe[_0x4cf1('0x8')];this[_0x4cf1('0x9')]=_0x3ef9fe[_0x4cf1('0x9')];this[_0x4cf1('0xa')]=_0x3ef9fe[_0x4cf1('0x9')]===_0x4cf1('0xb')?_0x4cf1('0xc'):_0x3ef9fe[_0x4cf1('0x9')];this['countbusyretry']=_0x3ef9fe['countbusyretry'];this['countcongestionretry']=_0x3ef9fe[_0x4cf1('0xd')];this[_0x4cf1('0xe')]=_0x3ef9fe['countnoanswerretry'];this[_0x4cf1('0xf')]=_0x3ef9fe['countbusyretry']+_0x3ef9fe[_0x4cf1('0xd')]+_0x3ef9fe[_0x4cf1('0xe')]+_0x3ef9fe['countnosuchnumberretry']+_0x3ef9fe[_0x4cf1('0x10')]+_0x3ef9fe[_0x4cf1('0x11')]+_0x3ef9fe['countmachineretry']+_0x3ef9fe[_0x4cf1('0x12')];this[_0x4cf1('0x13')]=_0x3ef9fe['countnosuchnumberretry'];this[_0x4cf1('0x10')]=_0x3ef9fe[_0x4cf1('0x10')];this[_0x4cf1('0x11')]=_0x3ef9fe[_0x4cf1('0x11')];this[_0x4cf1('0x14')]=_0x3ef9fe[_0x4cf1('0x14')];this[_0x4cf1('0x12')]=_0x3ef9fe[_0x4cf1('0x12')];this[_0x4cf1('0x15')]=_0x4dcba0[_0x4cf1('0x15')];this['calleridname']=_0x3ef9fe['name'];this[_0x4cf1('0x16')]=_0x3ef9fe[_0x4cf1('0x17')];this['starttime']=_0x3ef9fe[_0x4cf1('0x18')];this[_0x4cf1('0x19')]=_0x3ef9fe[_0x4cf1('0x19')];this[_0x4cf1('0x1a')]=_0x3ef9fe[_0x4cf1('0x1a')];this[_0x4cf1('0x1b')]=moment()['format'](_0x4cf1('0x1c'));this[_0x4cf1('0x1d')]=getSeconds(_0x3ef9fe[_0x4cf1('0x19')],_0x3ef9fe[_0x4cf1('0x18')]);this[_0x4cf1('0x1e')]=getSeconds(_0x3ef9fe['answertime'],_0x3ef9fe[_0x4cf1('0x19')]);this[_0x4cf1('0x1f')]=getSeconds(this[_0x4cf1('0x1b')],_0x3ef9fe[_0x4cf1('0x1a')]);this[_0x4cf1('0xc')]=_0x4dcba0['queue'];this[_0x4cf1('0x20')]=_0x4dcba0[_0x4cf1('0x20')];this['reason']=_0x4dcba0['reason'];this[_0x4cf1('0x21')]=_0x3ef9fe[_0x4cf1('0x21')];this['callbackuniqueid']=_0x3ef9fe['callbackuniqueid'];this[_0x4cf1('0x22')]=_0x3ef9fe[_0x4cf1('0x22')];this['recallme']=_0x3ef9fe[_0x4cf1('0x23')];this[_0x4cf1('0x24')]=_0x3ef9fe[_0x4cf1('0x24')];this[_0x4cf1('0x25')]=_0x3ef9fe[_0x4cf1('0x25')];this[_0x4cf1('0x26')]=_0x3ef9fe['UserId'];this[_0x4cf1('0x27')]=_0x3ef9fe[_0x4cf1('0x27')];this[_0x4cf1('0x28')]=_0x3ef9fe[_0x4cf1('0x28')];this['originatecalleridnum']=_0x3ef9fe['originatecalleridnum']||'';this[_0x4cf1('0x29')]=_0x3ef9fe[_0x4cf1('0x29')]||'';}module[_0x4cf1('0x2a')]=AgentComplete;