server/services/ami/dialer/agentComplete.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x6964=['callbackat','recallme','ContactId','ListId','UserId','VoiceQueueId','CampaignId','originatecalleridnum','originatecalleridname','exports','util','lodash','moment','milliseconds','diff','seconds','state','scheduledat','type','campaigntype','outbound','countcongestionretry','countnoanswerretry','countglobal','countbusyretry','uniqueid','calleridname','name','calleridnum','starttime','responsetime','answertime','endtime','YYYY-MM-DD\x20HH:mm:ss','ringtime','holdtime','talktime','queue','membername','reason','callback','callbackuniqueid'];(function(_0x1caf6a,_0x26a5bf){var _0x1bf493=function(_0x3982f5){while(--_0x3982f5){_0x1caf6a['push'](_0x1caf6a['shift']());}};_0x1bf493(++_0x26a5bf);}(_0x6964,0x15a));var _0x4696=function(_0x4f0c2b,_0x2c9d14){_0x4f0c2b=_0x4f0c2b-0x0;var _0x526436=_0x6964[_0x4f0c2b];return _0x526436;};'use strict';var util=require(_0x4696('0x0'));var _=require(_0x4696('0x1'));var moment=require(_0x4696('0x2'));function getSeconds(_0x4723c9,_0x4c3d2d){var _0x579534=moment(_0x4723c9)[_0x4696('0x3')](0x0);var _0x20936b=moment(_0x4c3d2d)[_0x4696('0x3')](0x0);return _0x579534[_0x4696('0x4')](_0x20936b,_0x4696('0x5'));}function AgentComplete(_0x5c5f60,_0x57e906){this[_0x4696('0x6')]=0x4;this['statedesc']='Answer';this[_0x4696('0x7')]=_0x5c5f60['scheduledat'];this[_0x4696('0x8')]=_0x5c5f60['type'];this[_0x4696('0x9')]=_0x5c5f60[_0x4696('0x8')]===_0x4696('0xa')?'queue':_0x5c5f60[_0x4696('0x8')];this['countbusyretry']=_0x5c5f60['countbusyretry'];this[_0x4696('0xb')]=_0x5c5f60['countcongestionretry'];this['countnoanswerretry']=_0x5c5f60[_0x4696('0xc')];this[_0x4696('0xd')]=_0x5c5f60[_0x4696('0xe')]+_0x5c5f60['countcongestionretry']+_0x5c5f60['countnoanswerretry'];this[_0x4696('0xf')]=_0x57e906['uniqueid'];this[_0x4696('0x10')]=_0x5c5f60[_0x4696('0x11')];this[_0x4696('0x12')]=_0x5c5f60['number'];this[_0x4696('0x13')]=_0x5c5f60[_0x4696('0x13')];this[_0x4696('0x14')]=_0x5c5f60[_0x4696('0x14')];this[_0x4696('0x15')]=_0x5c5f60[_0x4696('0x15')];this[_0x4696('0x16')]=moment()['format'](_0x4696('0x17'));this[_0x4696('0x18')]=getSeconds(_0x5c5f60[_0x4696('0x14')],_0x5c5f60['starttime']);this[_0x4696('0x19')]=getSeconds(_0x5c5f60[_0x4696('0x15')],_0x5c5f60[_0x4696('0x14')]);this[_0x4696('0x1a')]=getSeconds(this[_0x4696('0x16')],_0x5c5f60['answertime']);this[_0x4696('0x1b')]=_0x57e906[_0x4696('0x1b')];this[_0x4696('0x1c')]=_0x57e906[_0x4696('0x1c')];this[_0x4696('0x1d')]=_0x57e906[_0x4696('0x1d')];this[_0x4696('0x1e')]=_0x5c5f60['callback'];this[_0x4696('0x1f')]=_0x5c5f60[_0x4696('0x1f')];this['callbackat']=_0x5c5f60[_0x4696('0x20')];this[_0x4696('0x21')]=_0x5c5f60[_0x4696('0x21')];this[_0x4696('0x22')]=_0x5c5f60[_0x4696('0x22')];this[_0x4696('0x23')]=_0x5c5f60[_0x4696('0x23')];this['UserId']=_0x5c5f60[_0x4696('0x24')];this[_0x4696('0x25')]=_0x5c5f60[_0x4696('0x25')];this['CampaignId']=_0x5c5f60[_0x4696('0x26')];this['originatecalleridnum']=_0x5c5f60[_0x4696('0x27')]||'';this['originatecalleridname']=_0x5c5f60[_0x4696('0x28')]||'';}module[_0x4696('0x29')]=AgentComplete;