server/services/ami/dialer/agentComplete.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x6b44=['queue','countbusyretry','countcongestionretry','countnoanswerretry','countglobal','countnosuchnumberretry','countabandonedretry','countmachineretry','countdropretry','countagentrejectretry','uniqueid','calleridname','name','calleridnum','number','starttime','responsetime','answertime','endtime','YYYY-MM-DD\x20HH:mm:ss','ringtime','holdtime','talktime','membername','reason','callback','callbackuniqueid','callbackat','recallme','ContactId','ListId','UserId','VoiceQueueId','CampaignId','originatecalleridnum','originatecalleridname','exports','util','moment','milliseconds','seconds','Answer','scheduledat','type','campaigntype'];(function(_0xde65d,_0x229e6e){var _0x5b509f=function(_0x2ed917){while(--_0x2ed917){_0xde65d['push'](_0xde65d['shift']());}};_0x5b509f(++_0x229e6e);}(_0x6b44,0xd9));var _0x46b4=function(_0x47e93d,_0x26bbdd){_0x47e93d=_0x47e93d-0x0;var _0xe86c46=_0x6b44[_0x47e93d];return _0xe86c46;};'use strict';var util=require(_0x46b4('0x0'));var _=require('lodash');var moment=require(_0x46b4('0x1'));function getSeconds(_0x4785f8,_0x593288){var _0x15a287=moment(_0x4785f8)[_0x46b4('0x2')](0x0);var _0x11461e=moment(_0x593288)[_0x46b4('0x2')](0x0);return _0x15a287['diff'](_0x11461e,_0x46b4('0x3'));}function AgentComplete(_0x19dbe5,_0x357a53){this['state']=0x4;this['statedesc']=_0x46b4('0x4');this[_0x46b4('0x5')]=_0x19dbe5[_0x46b4('0x5')];this[_0x46b4('0x6')]=_0x19dbe5['type'];this[_0x46b4('0x7')]=_0x19dbe5[_0x46b4('0x6')]==='outbound'?_0x46b4('0x8'):_0x19dbe5['type'];this[_0x46b4('0x9')]=_0x19dbe5[_0x46b4('0x9')];this[_0x46b4('0xa')]=_0x19dbe5[_0x46b4('0xa')];this[_0x46b4('0xb')]=_0x19dbe5['countnoanswerretry'];this[_0x46b4('0xc')]=_0x19dbe5[_0x46b4('0x9')]+_0x19dbe5[_0x46b4('0xa')]+_0x19dbe5[_0x46b4('0xb')]+_0x19dbe5[_0x46b4('0xd')]+_0x19dbe5['countdropretry']+_0x19dbe5[_0x46b4('0xe')]+_0x19dbe5[_0x46b4('0xf')]+_0x19dbe5['countagentrejectretry'];this[_0x46b4('0xd')]=_0x19dbe5['countnosuchnumberretry'];this[_0x46b4('0x10')]=_0x19dbe5[_0x46b4('0x10')];this[_0x46b4('0xe')]=_0x19dbe5[_0x46b4('0xe')];this['countmachineretry']=_0x19dbe5['countmachineretry'];this[_0x46b4('0x11')]=_0x19dbe5['countagentrejectretry'];this[_0x46b4('0x12')]=_0x357a53[_0x46b4('0x12')];this[_0x46b4('0x13')]=_0x19dbe5[_0x46b4('0x14')];this[_0x46b4('0x15')]=_0x19dbe5[_0x46b4('0x16')];this[_0x46b4('0x17')]=_0x19dbe5[_0x46b4('0x17')];this[_0x46b4('0x18')]=_0x19dbe5[_0x46b4('0x18')];this[_0x46b4('0x19')]=_0x19dbe5[_0x46b4('0x19')];this[_0x46b4('0x1a')]=moment()['format'](_0x46b4('0x1b'));this[_0x46b4('0x1c')]=getSeconds(_0x19dbe5[_0x46b4('0x18')],_0x19dbe5[_0x46b4('0x17')]);this[_0x46b4('0x1d')]=getSeconds(_0x19dbe5[_0x46b4('0x19')],_0x19dbe5[_0x46b4('0x18')]);this[_0x46b4('0x1e')]=getSeconds(this[_0x46b4('0x1a')],_0x19dbe5['answertime']);this[_0x46b4('0x8')]=_0x357a53[_0x46b4('0x8')];this[_0x46b4('0x1f')]=_0x357a53['membername'];this[_0x46b4('0x20')]=_0x357a53[_0x46b4('0x20')];this[_0x46b4('0x21')]=_0x19dbe5[_0x46b4('0x21')];this[_0x46b4('0x22')]=_0x19dbe5[_0x46b4('0x22')];this[_0x46b4('0x23')]=_0x19dbe5[_0x46b4('0x23')];this[_0x46b4('0x24')]=_0x19dbe5[_0x46b4('0x24')];this['ContactId']=_0x19dbe5[_0x46b4('0x25')];this['ListId']=_0x19dbe5[_0x46b4('0x26')];this[_0x46b4('0x27')]=_0x19dbe5[_0x46b4('0x27')];this[_0x46b4('0x28')]=_0x19dbe5[_0x46b4('0x28')];this[_0x46b4('0x29')]=_0x19dbe5['CampaignId'];this[_0x46b4('0x2a')]=_0x19dbe5[_0x46b4('0x2a')]||'';this[_0x46b4('0x2b')]=_0x19dbe5[_0x46b4('0x2b')]||'';}module[_0x46b4('0x2c')]=AgentComplete;