Built motion from commit 3c2ce842.|2.6.31
[motion2.git] / server / services / ami / dialer / index.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 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','UserId','[emptyContact][createHistory]','saveInDb','[syncQueueCallerAbandon]\x20[Drop]','handlePreviewRecallNotifications','user:%s','launchHandleIvr','handleIvr','actionOriginate','object','originate','voiceQueue\x20is\x20undefine','phone','contact\x20is\x20undefine','getCaller','\x22agi://%s/square,%s\x22','NONE','dialQueueOptions','dialAgiAfterHangupAgent','XMD-AMDINITIALSILENCE','dialAMDInitialSilence','XMD-AMDGREETING','dialAMDGreeting','dialAMDAfterGreetingSilence','XMD-AMDTOTALANALYSISTIME','dialAMDTotalAnalysisTime','dialAMDMinWordLength','XMD-AMDMAXIMUMNUMBEROFWORDS','dialAMDMaximumWordLength','isOutboundQueue','XMD-CAMPAIGNID','setXMDContactVariables','Contact','callerid','dialOriginateCallerIdName','dialRandomLastDigitCallerIdNumber','getCallerIdRandom','dialOriginateCallerIdNumber','XMD-ORIGINATECALLERIDNAME','originatecalleridname','extractCalleridName','XMD-ORIGINATECALLERIDNUM','variables','SIP/%s/%s%s','trim','dialCutDigit','substring','dialPrefix','from-sip','outboundOriginateFailureCallsDay','[originateError]:\x20%s','OriginateError','[originate][error]','checkRetriveMax','countcongestionretry','dialNoAnswerMaxRetry','dialNoAnswerRetryFrequency','dialBusyMaxRetry','[rescheduleContact]\x20[Busy]','dialCongestionMaxRetry','[rescheduleContact]\x20[Congestion]','dialNoSuchNumberRetryFrequency','[rescheduleContact][NoSuchNumber]','dialDropMaxRetry','[rescheduleContact][Abandoned]','dialAgentRejectRetryFrequency','[callProgressDetecting]','entity\x20is\x20undefine','reason','outboundNoSuchCallsDay','NoSuchNumber','custom:agentnosuchnumber','nosuchnumber','reason\x200\x20no\x20such\x20number....','outboundNoAnswerCallsDay','buildNoAnswerEventPayload','custom:agentnoanswer','callAdditionalPhoneAfterMin','[syncAgentComplete][createHistory][3]','reason\x203\x20ringing\x20no\x20answer','outboundBusyCallsDay','Busy','custom:agentbusy','dialBusyRetryFrequency','[syncAgentComplete][createHistory][5]','reason\x205\x20busy','outboundCongestionCallsDay','Congestion','dialCongestionRetryFrequency'];(function(_0x2d7181,_0x54b669){var _0x4055b9=function(_0x35038c){while(--_0x35038c){_0x2d7181['push'](_0x2d7181['shift']());}};_0x4055b9(++_0x54b669);}(_0x7412,0x73));var _0x2741=function(_0x7e2eb0,_0x17cd58){_0x7e2eb0=_0x7e2eb0-0x0;var _0xd92de4=_0x7412[_0x7e2eb0];return _0xd92de4;};'use strict';var util=require(_0x2741('0x0'));var _=require(_0x2741('0x1'));var uuid=require(_0x2741('0x2'));var moment=require('moment');var rr=require('rr');var Redis=require(_0x2741('0x3'));var utils=require('./utils');var hopperUtils=require(_0x2741('0x4'));var ut=require(_0x2741('0x5'));var config=require(_0x2741('0x6'));var logger=require(_0x2741('0x7'))(_0x2741('0x8'));var loggerBooked=require('../../../config/logger')(_0x2741('0x9'));var loggerPredictive=require('../../../config/logger')(_0x2741('0xa'));var loggerPredictiveCalls=require(_0x2741('0x7'))(_0x2741('0xb'));var loggerSyncQueueSummary=require(_0x2741('0x7'))(_0x2741('0xc'));var ami=require(_0x2741('0xd'));config[_0x2741('0xe')]=_[_0x2741('0xf')](config[_0x2741('0xe')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x2741('0xe')]));var cmHopper=require(_0x2741('0x10'));var voiceQueueRt=require(_0x2741('0x11'));var RpcSetting=require(_0x2741('0x12'));var Interval=require(_0x2741('0x13'));var Action=require(_0x2741('0x14'));var History=require(_0x2741('0x15'));var Final=require(_0x2741('0x16'));var AgentComplete=require(_0x2741('0x17'));var QueueCallerAbandon=require(_0x2741('0x18'));var Hangup=require(_0x2741('0x19'));var ipAgi=process[_0x2741('0x1a')]['XCALLY_IP_AGI']||_0x2741('0x1b');var previewRecallmeReminderInterval=0x1;var Sequence=function(){};Sequence[_0x2741('0x1c')][_0x2741('0x1d')]=function(_0x335d32){this[_0x2741('0x1e')]=this[_0x2741('0x1e')]?this[_0x2741('0x1e')][_0x2741('0x1f')](_0x335d32):_0x335d32();};function Dialer(_0x2274fe,_0x5c8fd5){this['sequence']=new Sequence();this[_0x2741('0x20')]=_0x5c8fd5;this[_0x2741('0x21')]=_0x2274fe[_0x2741('0x21')];this[_0x2741('0x22')]=_0x2274fe['campaigns'];this[_0x2741('0x23')]=_0x2274fe[_0x2741('0x23')];this[_0x2741('0x24')]=_0x2274fe[_0x2741('0x24')];this[_0x2741('0x25')]=config[_0x2741('0x25')]||0x2;this['channels']={};this[_0x2741('0x26')]={};this[_0x2741('0x27')]={};this['uniqueId']={};this[_0x2741('0x28')]={};this[_0x2741('0x29')]={};this['startProgressive']={};this[_0x2741('0x2a')]={};this['queueBooked']={};this[_0x2741('0x2b')]={};this[_0x2741('0x2c')]={};ami['on'](_0x2741('0x2d'),this['syncAgentConnect'][_0x2741('0x2e')](this));ami['on']('queuecallerabandon',this['syncQueueCallerAbandon'][_0x2741('0x2e')](this));ami['on'](_0x2741('0x2f'),this[_0x2741('0x30')][_0x2741('0x2e')](this));ami['on'](_0x2741('0x31'),this[_0x2741('0x32')][_0x2741('0x2e')](this));ami['on']('custom:queuesummary',this['syncQueueSummary']['bind'](this));ami['on'](_0x2741('0x33'),this[_0x2741('0x34')][_0x2741('0x2e')](this));ami['on'](_0x2741('0x35'),this[_0x2741('0x36')]['bind'](this));ami['on'](_0x2741('0x37'),this[_0x2741('0x38')][_0x2741('0x2e')](this));ami['on']('varset',this[_0x2741('0x39')][_0x2741('0x2e')](this));ami['on']('queuemember',this[_0x2741('0x3a')][_0x2741('0x2e')](this));ami['on'](_0x2741('0x3b'),this[_0x2741('0x3c')]['bind'](this));this[_0x2741('0x3d')]();this['loopClearZombieChannels']();RpcSetting['getSettings']()[_0x2741('0x3e')](function(_0x3e430a){previewRecallmeReminderInterval=_0x3e430a[_0x2741('0x3f')];});}function isNotNull(_0x2b2a1f){return _0x2b2a1f!==null&&!_[_0x2741('0x40')](_0x2b2a1f);}function msgResponse(_0x34b1b1,_0x28dd80,_0x10e9b9){return{'action':_0x34b1b1,'response':_0x28dd80,'message':_0x10e9b9,'stack':_0x10e9b9};}function emit(_0x218458,_0x576fea,_0x116d7d){io['to'](_0x218458)[_0x2741('0x41')](_0x576fea,_0x116d7d);}function emitOutboundVoiceQueueSummary(_0x4a9591){if(_0x4a9591[_0x2741('0x42')]===_0x2741('0x43')){logger['debug'](_0x2741('0x44'),util[_0x2741('0x45')](_0x4a9591,{'showHidden':![],'depth':null}));emit(util[_0x2741('0x46')](_0x2741('0x47'),_0x4a9591['name']),'voice_queue:save',_0x4a9591);}}function checkGetDataPredictive(_0x1cdb7d){if(isNotNull(_0x1cdb7d)&&!_[_0x2741('0x48')](_0x1cdb7d)){loggerPredictive[_0x2741('0x49')](_0x2741('0x4a'));loggerPredictive['info']('Total\x20Calls:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x1cdb7d['predictiveIntervalTotalCalls']);loggerPredictive[_0x2741('0x49')](_0x2741('0x4b'),_0x1cdb7d[_0x2741('0x4c')]);loggerPredictive['info'](_0x2741('0x4d'),_0x1cdb7d['predictiveIntervalDroppedCallsTimeout']);loggerPredictive['info'](_0x2741('0x4e'),_0x1cdb7d['predictiveIntervalDroppedCallsCallersExit']);loggerPredictive['info'](_0x2741('0x4f'),_0x1cdb7d[_0x2741('0x50')]);loggerPredictive['info'](_0x2741('0x51'),_0x1cdb7d[_0x2741('0x52')]);loggerPredictive['info']('---------------------------');if(_0x1cdb7d[_0x2741('0x53')]>0x0){if(!_[_0x2741('0x40')](_0x1cdb7d['predictiveIntervalAvgTalktime'])&&_0x1cdb7d[_0x2741('0x52')]>0x0){return!![];}loggerPredictive[_0x2741('0x49')]('Avg\x20Talk\x20Time\x20is\x20not\x20enough\x20for\x20predictive');if(!_['isUndefined'](_0x1cdb7d[_0x2741('0x50')])&&_0x1cdb7d['predictiveIntervalAvgHoldtime']>0x0){return!![];}loggerPredictive[_0x2741('0x49')](_0x2741('0x54'));}else{loggerPredictive[_0x2741('0x49')](_0x2741('0x55'));}}else{loggerPredictive['info'](_0x2741('0x56'));}return![];}function mergeDataErlangB(_0x210c54){return function(_0xf8351c){loggerPredictive['info'](_0x2741('0x57'));loggerPredictive[_0x2741('0x49')](_0x2741('0x58'),_0xf8351c[_0x2741('0x59')]);loggerPredictive['info'](_0x2741('0x5a'),_0xf8351c[_0x2741('0x5b')]);loggerPredictive[_0x2741('0x49')]('Drop\x20Rate:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0xf8351c[_0x2741('0x5c')]);loggerPredictive['info']('Agent\x20Busy\x20Factor:\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0xf8351c['erlangBusyFactor']);loggerPredictive[_0x2741('0x49')]('Drop\x20Rate:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0xf8351c['erlangAbandonmentRate']);loggerPredictive[_0x2741('0x49')](_0x2741('0x5d'));_[_0x2741('0x5e')](_0x210c54,_0xf8351c);};}function ifInterval(_0x5b7049,_0x59a52b){if(_[_0x2741('0x40')](_0x59a52b)){return![];}return utils[_0x2741('0x5f')](undefined,_0x59a52b)<_0x5b7049*0x3c;}function clearPredictiveAttributes(_0x628db2){if(_0x628db2[_0x2741('0x60')]){_0x628db2['startProgressive']=undefined;loggerPredictive[_0x2741('0x61')](_0x628db2[_0x2741('0x62')],_0x2741('0x63'));}if(_0x628db2[_0x2741('0x29')]){_0x628db2[_0x2741('0x29')]=undefined;loggerPredictive['debug'](_0x628db2[_0x2741('0x62')],'startPredictive\x20value\x20cleared');}if(_0x628db2[_0x2741('0x64')]){clearInterval(_0x628db2[_0x2741('0x64')]);_0x628db2['handlePredictive']=undefined;loggerPredictive[_0x2741('0x61')](_0x628db2[_0x2741('0x62')],_0x2741('0x65'));}}function loggerCatchPredictive(_0x37ace2,_0x393b11){return function(_0x12ad19){loggerPredictive[_0x2741('0x66')](_0x393b11[_0x2741('0x62')],_0x37ace2);loggerPredictive[_0x2741('0x66')](_0x12ad19['stack']);clearPredictiveAttributes(_0x393b11);};}function loggerCatch(_0x1bb649){return function(_0x4211cf){logger[_0x2741('0x66')](_0x1bb649,util[_0x2741('0x45')](_0x4211cf,{'showHidden':![],'depth':null}));};}function sendMessageReschedule(_0x393b76){return function(_0x3affc3){if(isNotNull(_0x3affc3)&&isNotNull(_0x3affc3[0x0])){if(_0x3affc3[0x0]['contactsRescheduled']>0x0){_0x393b76[_0x2741('0x67')]=utils[_0x2741('0x68')][_0x2741('0x69')];logger[_0x2741('0x49')](_0x2741('0x6a')+_0x393b76['name'],_0x3affc3[0x0][_0x2741('0x6b')],_0x2741('0x6c'));}else{_0x393b76['message']=utils[_0x2741('0x68')][_0x2741('0x6d')];logger[_0x2741('0x49')](_0x2741('0x6e')+_0x393b76[_0x2741('0x62')]);}}};}function createObjHistory(_0x437a57,_0x284423,_0x232378,_0x5dd2a4,_0xa13461){_0x437a57[_0x2741('0x67')]=_0x232378;var _0x111a36=new Action(_0x437a57,_0x284423);var _0x20fa6=new History(_0x111a36);_0x20fa6[_0x2741('0x6f')]=_0x5dd2a4;_0x20fa6[_0x2741('0x70')]=_0xa13461;_0x20fa6[_0x2741('0x71')]=_0x111a36[_0x2741('0x72')];return _0x20fa6;}function unlockQueueStatus(_0x2552a0,_0x339b42){setTimeout(function(){if(_[_0x2741('0x40')](_0x2552a0[_0x2741('0x73')])){loggerBooked[_0x2741('0x66')]('[unlockQueueStatus][undefined]',_0x339b42);}_0x2552a0[_0x2741('0x73')]=!![];loggerBooked[_0x2741('0x49')](_0x2741('0x74'),_0x339b42,JSON[_0x2741('0x75')](_[_0x2741('0x76')](_0x2552a0,[_0x2741('0x62'),_0x2741('0x73')])));},0x1f3);}function checkInterval(_0x338442){return function(){if(!isNotNull(_0x338442[_0x2741('0x77')])){_0x338442[_0x2741('0x67')]=utils[_0x2741('0x68')]['NULL_INTERVAL'];throw _0x338442['name']+_0x2741('0x78');}if(!isNotNull(_0x338442[_0x2741('0x77')][_0x2741('0x79')])){_0x338442[_0x2741('0x67')]=utils[_0x2741('0x68')][_0x2741('0x7a')];throw _0x338442['name']+'\x20INTERVAL_IS_NULL';}if(!isNotNull(_[_0x2741('0x48')](_0x338442[_0x2741('0x77')][_0x2741('0x79')]))){_0x338442[_0x2741('0x67')]=utils[_0x2741('0x68')][_0x2741('0x7a')];throw _0x338442['name']+_0x2741('0x78');}};}function checkIsIVRCampaignActive(_0x4bc4c1){return function(){if(!utils[_0x2741('0x7b')](_0x4bc4c1)){_0x4bc4c1[_0x2741('0x67')]=utils[_0x2741('0x68')][_0x2741('0x7c')];throw _0x4bc4c1['name']+_0x2741('0x7d');}};}function emitCampaignSummary(_0x29d1a5){if(utils[_0x2741('0x7e')](_0x29d1a5)){emit(util[_0x2741('0x46')]('campaign:ivr:%s',_0x29d1a5['name']),_0x2741('0x7f'),_0x29d1a5);}}function loggerCatchQueueSummary(_0x3242f9,_0x180145){return function(_0x195712){clearPredictiveAttributes(_0x180145);emitCampaignSummary(_0x180145);loggerSyncQueueSummary['debug'](_0x3242f9,util['inspect'](_0x195712,{'showHidden':![],'depth':null}));};}function notSendMessagesCampaign(_0x38ab65){if(_0x38ab65['sendMessageOneNotActive']){if(_0x38ab65[_0x2741('0x80')]===0x0){_0x38ab65[_0x2741('0x81')]=![];_0x38ab65[_0x2741('0x67')]=utils[_0x2741('0x68')]['INACTIVE'];loggerSyncQueueSummary['debug'](_0x2741('0x82'),_0x38ab65[_0x2741('0x62')],_0x2741('0x83'));}else{_0x38ab65[_0x2741('0x67')]=utils['CAMPAIGN_STATUS']['DISACTIVED'];loggerSyncQueueSummary[_0x2741('0x61')](_0x2741('0x82'),_0x38ab65[_0x2741('0x62')],'is\x20deactivated');}emitCampaignSummary(_0x38ab65);}}function myreject(_0x437f10){return function(_0x14a382){return _0x437f10(msgResponse(_0x2741('0x84'),_0x2741('0x85'),JSON[_0x2741('0x75')](_0x14a382)));};}Dialer[_0x2741('0x1c')]['isTrunkReachable']=function(_0xc90235){return!_['isUndefined'](_0xc90235)&&_0xc90235&&!_[_0x2741('0x40')](_0xc90235[_0x2741('0x62')])&&!_['isUndefined'](_0xc90235['active'])&&_0xc90235[_0x2741('0x86')]&&(this[_0x2741('0x24')][util[_0x2741('0x46')]('SIP/%s',_0xc90235[_0x2741('0x62')])]['status']===_0x2741('0x87')||this[_0x2741('0x24')][util[_0x2741('0x46')]('SIP/%s',_0xc90235[_0x2741('0x62')])]['status']==='unmonitored');};Dialer[_0x2741('0x1c')][_0x2741('0x88')]=function(_0x162d15){var _0xb2ae98=this;return function(){if(!_0xb2ae98[_0x2741('0x89')](_0x162d15[_0x2741('0x8a')])){if(!_0xb2ae98[_0x2741('0x89')](_0x162d15[_0x2741('0x8b')])){_0x162d15[_0x2741('0x67')]=utils[_0x2741('0x68')][_0x2741('0x8c')];throw _0x162d15[_0x2741('0x62')]+_0x2741('0x8d');}}};};Dialer['prototype'][_0x2741('0x8e')]=function(_0x3720ef,_0x38e500,_0x15dbee,_0x4efbb3){var _0xbb9bd3=this;return function(){var _0x2c7387=!![];return _0xbb9bd3['ifTimeIvr'](_0x3720ef,_0x38e500,_0x15dbee,_0x4efbb3,_0x2c7387);};};Dialer['prototype'][_0x2741('0x8f')]=function(_0x5c1efd,_0x473030,_0x2bfc66,_0x57799d){var _0x450e3d=this;return function(){var _0x69c84c=![];return _0x450e3d['ifTimeIvr'](_0x5c1efd[_0x2741('0x79')],_0x473030,_0x2bfc66,_0x57799d,_0x69c84c);};};Dialer[_0x2741('0x1c')][_0x2741('0x90')]=function(_0x4f5afc,_0x1d1261,_0xcf9f28,_0x1ed23b,_0x6faa9){var _0x154882=[];return new Promise(function(_0x1c522c,_0x370dc3){if(!isNotNull(_0x4f5afc)){_0x1ed23b[_0x2741('0x67')]=utils[_0x2741('0x68')][_0x2741('0x7a')];return _0x370dc3(msgResponse(_0x2741('0x91'),_0x2741('0x92'),_0xcf9f28+'\x20Intervals\x20is\x20null\x20'));}if(_[_0x2741('0x48')](_0x4f5afc)){_0x1ed23b[_0x2741('0x67')]=utils['CAMPAIGN_STATUS'][_0x2741('0x93')];return _0x370dc3(msgResponse(_0x2741('0x91'),_0x2741('0x92'),_0xcf9f28+_0x2741('0x94')));}if(_0x1d1261&&_['isUndefined'](config[_0x2741('0x95')][_0x1d1261])){_0x1ed23b[_0x2741('0x67')]=utils[_0x2741('0x68')][_0x2741('0x96')];return _0x370dc3(msgResponse(_0x2741('0x91'),_0x2741('0x92'),_0xcf9f28+_0x2741('0x97')+_0x1d1261));}if(_[_0x2741('0x98')](_0x4f5afc)){for(var _0x30bbdd=0x0;_0x30bbdd<_0x4f5afc[_0x2741('0x99')];_0x30bbdd+=0x1){_0x154882['push'](ami[_0x2741('0x9a')]({'action':_0x2741('0x9b'),'command':util['format'](_0x2741('0x9c'),_0x4f5afc[_0x30bbdd][_0x2741('0x9d')],!_['isUndefined'](config[_0x2741('0x95')][_0x1d1261])?_0x1d1261:'')})[_0x2741('0x3e')](function(_0x429310){return _0x429310['content'][_0x2741('0x9e')](_0x2741('0x9f'))>=0x0;})[_0x2741('0xa0')](myreject(_0x370dc3)));}}else{_0x154882[_0x2741('0xa1')](ami['Action']({'action':_0x2741('0x9b'),'command':util[_0x2741('0x46')]('iftime\x20%s,%s',_0x4f5afc,!_[_0x2741('0x40')](config[_0x2741('0x95')][_0x1d1261])?_0x1d1261:'')})[_0x2741('0x3e')](function(_0x52d646){return _0x52d646[_0x2741('0xa2')][_0x2741('0x9e')](_0x2741('0x9f'))>=0x0;})[_0x2741('0xa0')](myreject(_0x370dc3)));}Promise[_0x2741('0xa3')](_0x154882)['then'](function(_0x6a9552){var _0x45ec3d=_[_0x2741('0xa4')](_0x6a9552);if(_0x45ec3d){return _0x1c522c(_0x45ec3d);}else{_0x1ed23b['message']=_0x6faa9?utils[_0x2741('0x68')][_0x2741('0xa5')]:utils[_0x2741('0x68')][_0x2741('0xa6')];return _0x370dc3(msgResponse(_0x2741('0xa7'),'Failure',_0x2741('0xa8')+_0x6faa9+'\x20'+_0xcf9f28+_0x2741('0xa9')+util['inspect'](_0x4f5afc,{'showHidden':![],'depth':null})+'Timezone:\x20'+_0x1d1261));}})['catch'](function(_0x5c5dac){return _0x370dc3(msgResponse(_0x2741('0x91'),_0x2741('0x92'),JSON[_0x2741('0x75')](_0x5c5dac)));});});};Dialer['prototype'][_0x2741('0x3d')]=function(){var _0x2e37a9=this;return cmHopper['resetActiveCalls']({'active':![]},{'where':{'active':!![]}})['then'](function(){setInterval(function(){_0x2e37a9[_0x2741('0xaa')]();},0x3e8);});};Dialer['prototype'][_0x2741('0xaa')]=function(){var _0x42f534=this;var _0x4062dc;for(var _0x3557f8 in this['campaigns']){if(typeof this[_0x2741('0x22')][_0x3557f8]!=='undefined'){_0x4062dc=this['campaigns'][_0x3557f8];if(utils[_0x2741('0x7e')](_0x4062dc)&&utils[_0x2741('0x7b')](_0x4062dc)){_0x4062dc[_0x2741('0x81')]=!![];Promise[_0x2741('0xab')]()['then'](checkIsIVRCampaignActive(_0x4062dc))[_0x2741('0x3e')](checkInterval(_0x4062dc))[_0x2741('0x3e')](_0x42f534['checkIsTrunkReachable'](_0x4062dc))['then'](_0x42f534[_0x2741('0x8e')](_0x4062dc['dialGlobalInterval'],_0x4062dc[_0x2741('0xac')],_0x4062dc[_0x2741('0x62')],_0x4062dc))[_0x2741('0x3e')](_0x42f534[_0x2741('0x8f')](_0x4062dc[_0x2741('0x77')],_0x4062dc[_0x2741('0xac')],_0x4062dc[_0x2741('0x62')],_0x4062dc))[_0x2741('0x3e')](_0x42f534['launchHandleIvr'](_0x4062dc))[_0x2741('0xa0')](loggerCatchQueueSummary(_0x2741('0xad'),_0x4062dc));}else{notSendMessagesCampaign(_0x4062dc);}}}};Dialer[_0x2741('0x1c')][_0x2741('0xae')]=function(_0x256249){if(_0x256249[_0x2741('0xaf')]!==_0x2741('0xa')){clearPredictiveAttributes(_0x256249);}switch(_0x256249['dialMethod']){case _0x2741('0xb0'):this[_0x2741('0xb1')](_0x256249,0x1);break;case _0x2741('0xb2'):this[_0x2741('0xb1')](_0x256249,_0x256249[_0x2741('0xb3')]);break;case _0x2741('0xa'):this[_0x2741('0xa')](_0x256249);break;case _0x2741('0x9'):this[_0x2741('0xb1')](_0x256249,0x1);break;default:logger[_0x2741('0x66')]('Queue',_0x256249[_0x2741('0x62')],_0x2741('0xb4'));}};Dialer[_0x2741('0x1c')][_0x2741('0x91')]=function(_0x55dabf,_0x155265){var _0x17ebc2=_0x55dabf[_0x2741('0xac')];var _0x3b29ac=_0x155265?_0x55dabf['dialGlobalInterval']:_0x55dabf['Interval'][_0x2741('0x79')];logger[_0x2741('0xb5')](_0x2741('0xb6'),_0x3b29ac,_0x17ebc2,_0x55dabf[_0x2741('0x62')],util['format'](_0x2741('0xb7'),_0x55dabf[_0x2741('0x62')],_0x55dabf['id']));var _0x1e8582=null;return Interval[_0x2741('0xb8')](_0x3b29ac,_0x17ebc2)['then'](function(_0x29aaf7){if(_0x29aaf7===!![]){return _0x29aaf7;}else{_0x55dabf[_0x2741('0x67')]=_0x155265?utils[_0x2741('0x68')][_0x2741('0xa5')]:utils[_0x2741('0x68')]['OVERTIME_INTERVAL'];_0x1e8582=msgResponse(_0x2741('0xa7'),_0x2741('0x92'),_0x2741('0xa8')+_0x155265+'\x20'+_0x55dabf[_0x2741('0x62')]+_0x2741('0xa9')+util[_0x2741('0x45')](_0x3b29ac,{'showHidden':![],'depth':null})+_0x2741('0xb9')+_0x17ebc2);}if(_0x1e8582!==null){logger['silly'](_0x2741('0xba'),_0x1e8582);_0x1e8582[_0x2741('0xbb')]=_0x155265;throw _0x1e8582;}})[_0x2741('0xa0')](function(_0x53ef0e){logger[_0x2741('0x66')](_0x2741('0xbc'),_0x53ef0e);throw msgResponse(_0x2741('0x84'),_0x2741('0x85'),util['inspect'](_0x53ef0e,{'showHidden':![],'depth':null}));});};Dialer[_0x2741('0x1c')]['syncAgentConnect']=function(_0x48bf90){if(this[_0x2741('0x21')][_0x48bf90['queue']]){if(this[_0x2741('0xbd')][_0x48bf90[_0x2741('0xbe')]]&&this[_0x2741('0xbd')][_0x48bf90[_0x2741('0xbe')]][_0x2741('0x42')]!==_0x2741('0xbf')){utils[_0x2741('0xc0')](this[_0x2741('0x21')][_0x48bf90[_0x2741('0xc1')]],_0x2741('0xc2'));this['uniqueId'][_0x48bf90[_0x2741('0xbe')]][_0x2741('0xc3')]=moment()[_0x2741('0x46')](_0x2741('0xc4'));}}};Dialer[_0x2741('0x1c')][_0x2741('0x32')]=function(_0x36e8dd){var _0x44a096=this['uniqueId'][_0x36e8dd[_0x2741('0xbe')]];if(this[_0x2741('0x21')][_0x36e8dd[_0x2741('0xc1')]]){if(_0x44a096&&_0x44a096['type']!==_0x2741('0xbf')){delete this['uniqueId'][_0x36e8dd['uniqueid']];this[_0x2741('0x21')][_0x36e8dd[_0x2741('0xc1')]][_0x2741('0xc5')]+=0x1;var _0x5ab808=new AgentComplete(_0x44a096,_0x36e8dd);if(_0x36e8dd['reason']===_0x2741('0xc6')){_0x5ab808['agiafterat']=this[_0x2741('0x21')][_0x36e8dd[_0x2741('0xc1')]][_0x2741('0xc7')]&&this['voiceQueues'][_0x36e8dd[_0x2741('0xc1')]]['dialAgiAfterHangupAgent']?moment()[_0x2741('0x46')](_0x2741('0xc4')):undefined;}hopperUtils[_0x2741('0xc8')](_0x5ab808)['catch'](loggerCatch('[syncAgentComplete][createHistory]'));hopperUtils[_0x2741('0xc9')](_0x5ab808)[_0x2741('0xa0')](loggerCatch(_0x2741('0xca')));}}};Dialer[_0x2741('0x1c')][_0x2741('0xcb')]=function(_0x4b508d){var _0xa9fd0a=this[_0x2741('0xbd')][_0x4b508d[_0x2741('0xbe')]];var _0x101fd5=this;var _0x5088d1=![];var _0x46bfc7;var _0x5b7f91;if(this[_0x2741('0x21')][_0x4b508d['queue']]){if(_0xa9fd0a&&_0xa9fd0a[_0x2741('0x42')]!=='ivr'){delete this[_0x2741('0xbd')][_0x4b508d[_0x2741('0xbe')]];utils['decrementOriginate'](this['voiceQueues'][_0x4b508d[_0x2741('0xc1')]],'[syncQueueCallerAbandon]');_0xa9fd0a['droptime']=moment()[_0x2741('0x46')](_0x2741('0xc4'));var _0x3cfcfe=new QueueCallerAbandon(_0xa9fd0a,_0x4b508d);if(utils[_0x2741('0x5f')](_0xa9fd0a['droptime'],_0xa9fd0a[_0x2741('0xcc')])>=_0xa9fd0a[_0x2741('0xcd')]){this[_0x2741('0x21')][_0x4b508d['queue']][_0x2741('0xce')]+=0x1;this[_0x2741('0x21')][_0x4b508d['queue']]['outboundDropCallsDayTimeout']+=0x1;this[_0x2741('0x21')][_0x4b508d[_0x2741('0xc1')]][_0x2741('0xcf')]+=0x1;_0x3cfcfe[_0x2741('0x6f')]=0xa;_0x3cfcfe[_0x2741('0x70')]='Drop';_0x3cfcfe[_0x2741('0xd0')]=_0x2741('0xd1');_0x3cfcfe[_0x2741('0xd2')]=this[_0x2741('0x21')][_0x4b508d[_0x2741('0xc1')]][_0x2741('0xc7')]?moment()[_0x2741('0x46')]('YYYY-MM-DD\x20HH:mm:ss'):undefined;_0x3cfcfe[_0x2741('0xd3')]+=0x1;_0x3cfcfe['countglobal']+=0x1;_0x46bfc7=this[_0x2741('0x21')][_0x4b508d[_0x2741('0xc1')]][_0x2741('0xd4')];_0x5b7f91=this[_0x2741('0x21')][_0x4b508d[_0x2741('0xc1')]]['callAdditionalPhoneAfterMin'];hopperUtils[_0x2741('0xd5')](_0x3cfcfe,_0x3cfcfe[_0x2741('0x6f')],_0xa9fd0a[_0x2741('0xd6')])[_0x2741('0x3e')](function(_0x58e714){_0x5088d1=_0x58e714['additional']==0x1;if(_0x3cfcfe[_0x2741('0xd3')]>=_0x101fd5['voiceQueues'][_0x4b508d[_0x2741('0xc1')]]['dialDropMaxRetry']){_0x101fd5[_0x2741('0xd7')](_0x3cfcfe,_0x58e714[_0x2741('0xd8')]);}else{hopperUtils[_0x2741('0xd9')]({'active':![],'countdropretry':_0x3cfcfe[_0x2741('0xd3')],'scheduledat':moment()[_0x2741('0xda')](_0x101fd5[_0x2741('0x21')][_0x4b508d[_0x2741('0xc1')]][_0x2741('0xd4')],_0x2741('0xdb'))['format'](_0x2741('0xc4')),'ContactId':_0xa9fd0a[_0x2741('0xdc')],'ListId':_0xa9fd0a[_0x2741('0xdd')],'VoiceQueueId':_0xa9fd0a[_0x2741('0xde')]||undefined,'CampaignId':_0xa9fd0a[_0x2741('0xdf')]||undefined})[_0x2741('0xa0')](loggerCatch('[rescheduleContact][Drop]'));var _0x588cb6=new History(_0x3cfcfe);_0x588cb6[_0x2741('0x6f')]=0xa;_0x588cb6[_0x2741('0x70')]='Drop';_0x588cb6[_0x2741('0x72')]=moment()[_0x2741('0x46')](_0x2741('0xc4'));_0x588cb6[_0x2741('0x71')]=_0x588cb6[_0x2741('0x72')];_0x588cb6[_0x2741('0xe0')]=_0x3cfcfe[_0x2741('0xe0')];_0x588cb6['calleridnum']=_0x3cfcfe['calleridnum'];hopperUtils[_0x2741('0xc8')](_0x588cb6)[_0x2741('0xa0')](loggerCatch(_0x2741('0xe1')));}})[_0x2741('0x3e')](function(){if(_0x5088d1)hopperUtils[_0x2741('0xe2')](_0x3cfcfe,_0x46bfc7,_0x5b7f91)['then'](function(){return 0x1;});});}else{this[_0x2741('0x21')][_0x4b508d['queue']][_0x2741('0xe3')]+=0x1;this[_0x2741('0x21')][_0x4b508d[_0x2741('0xc1')]][_0x2741('0xe4')]+=0x1;_0x3cfcfe[_0x2741('0x6f')]=0xb;_0x3cfcfe['statedesc']=_0x2741('0xe5');_0x3cfcfe['dropreason']=_0x2741('0xe6');_0x3cfcfe[_0x2741('0xe7')]+=0x1;_0x3cfcfe[_0x2741('0xe8')]+=0x1;_0x46bfc7=this['voiceQueues'][_0x4b508d['queue']][_0x2741('0xe9')];_0x5b7f91=this[_0x2741('0x21')][_0x4b508d[_0x2741('0xc1')]]['callAdditionalPhoneAfterMin'];hopperUtils['verifyAdditionalPhones'](_0x3cfcfe,_0x3cfcfe['state'],_0xa9fd0a[_0x2741('0xd6')])[_0x2741('0x3e')](function(_0x5b1e4b){if(_0x3cfcfe['countabandonedretry']>=_0x101fd5[_0x2741('0x21')][_0x4b508d['queue']][_0x2741('0xea')]){_0x101fd5['queueCallerAbandonCreateState'](_0x3cfcfe,_0x5b1e4b['additional']);}else{hopperUtils[_0x2741('0xd9')]({'active':![],'countabandonedretry':_0x3cfcfe[_0x2741('0xe7')],'scheduledat':moment()[_0x2741('0xda')](_0x101fd5[_0x2741('0x21')][_0x4b508d['queue']]['dialAbandonedRetryFrequency'],_0x2741('0xdb'))[_0x2741('0x46')](_0x2741('0xc4')),'ContactId':_0xa9fd0a[_0x2741('0xdc')],'ListId':_0xa9fd0a[_0x2741('0xdd')],'VoiceQueueId':_0xa9fd0a[_0x2741('0xde')]||undefined,'CampaignId':_0xa9fd0a[_0x2741('0xdf')]||undefined})[_0x2741('0xa0')](loggerCatch('[rescheduleContact][Abandoned]'));var _0x40be72=new History(_0x3cfcfe);_0x40be72[_0x2741('0x6f')]=0xb;_0x40be72['statedesc']=_0x2741('0xe5');_0x40be72[_0x2741('0x72')]=moment()[_0x2741('0x46')](_0x2741('0xc4'));_0x40be72[_0x2741('0x71')]=_0x40be72[_0x2741('0x72')];_0x40be72[_0x2741('0xe0')]=_0x3cfcfe[_0x2741('0xe0')];_0x40be72[_0x2741('0xeb')]=_0x3cfcfe['calleridnum'];hopperUtils['createHistory'](_0x40be72)[_0x2741('0xa0')](loggerCatch(_0x2741('0xec')));}})[_0x2741('0x3e')](function(){if(_0x5088d1)hopperUtils['swapAdditionalPhones'](_0x3cfcfe,_0x46bfc7,_0x5b7f91)['then'](function(){return 0x1;});});}}}};Dialer[_0x2741('0x1c')][_0x2741('0x38')]=function(_0x7fd91e){if(this['actions'][_0x7fd91e[_0x2741('0xbe')]]){this[_0x2741('0x26')][_0x7fd91e[_0x2741('0xbe')]][_0x2741('0xed')]=_0x7fd91e[_0x2741('0xed')];}if(this['uniqueId'][_0x7fd91e[_0x2741('0xbe')]]){this['uniqueId'][_0x7fd91e[_0x2741('0xbe')]][_0x2741('0xed')]=_0x7fd91e[_0x2741('0xed')];}};Dialer[_0x2741('0x1c')][_0x2741('0x3a')]=function(_0x242646){if(!this['actions'][_0x242646[_0x2741('0xee')]]){return;}var _0x5ccf6b=this['voiceQueues'][this[_0x2741('0x26')][_0x242646[_0x2741('0xee')]][_0x2741('0xc1')]][_0x2741('0xef')]||'rrmemory';if(_0x5ccf6b===_0x2741('0xf0')){if(this[_0x2741('0x26')][_0x242646[_0x2741('0xee')]]&&_[_0x2741('0xf1')](this[_0x2741('0x26')][_0x242646[_0x2741('0xee')]][_0x2741('0xf2')])&&_0x242646['status']==='1'&&_0x242646[_0x2741('0xf3')]==='0'){if(this[_0x2741('0x23')][_0x242646['stateinterface']]){if(!this[_0x2741('0x23')][_0x242646[_0x2741('0xf4')]]['locked']){this['agents'][_0x242646[_0x2741('0xf4')]][_0x2741('0xf2')]=!![];this[_0x2741('0x26')][_0x242646['actionid']]['locked']=!![];this[_0x2741('0x26')][_0x242646[_0x2741('0xee')]][_0x2741('0xf4')]=_0x242646[_0x2741('0xf4')];}}}}else if(_0x5ccf6b===_0x2741('0xf5')){if(this[_0x2741('0x26')][_0x242646[_0x2741('0xee')]]){if(this[_0x2741('0x23')][_0x242646[_0x2741('0xf4')]]){this[_0x2741('0x26')][_0x242646[_0x2741('0xee')]][_0x2741('0xf4')]=_0x242646[_0x2741('0xf4')];if(_[_0x2741('0xf1')](this[_0x2741('0xf6')][this[_0x2741('0x26')][_0x242646[_0x2741('0xee')]][_0x2741('0xc1')]])){this[_0x2741('0xf6')][this['actions'][_0x242646[_0x2741('0xee')]][_0x2741('0xc1')]]=[];}this[_0x2741('0xf6')][this[_0x2741('0x26')][_0x242646[_0x2741('0xee')]][_0x2741('0xc1')]]['push'](_[_0x2741('0x5e')](_[_0x2741('0x76')](this[_0x2741('0x26')][_0x242646['actionid']],[_0x2741('0xf7'),_0x2741('0xf4')]),{'status':_0x242646[_0x2741('0xf8')],'paused':_0x242646[_0x2741('0xf3')]}));}}}};Dialer[_0x2741('0x1c')][_0x2741('0x3c')]=function(_0x16cc2e){if(!this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]]){return;}var _0x578d3a=this;var _0x22945c=this['voiceQueues'][this['actions'][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xc1')]];var _0x1e5f2e=_0x22945c[_0x2741('0xef')]||_0x2741('0xf5');if(_0x1e5f2e===_0x2741('0xf0')){if(this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]]&&this['actions'][_0x16cc2e['actionid']][_0x2741('0xf4')]){this[_0x2741('0x20')][_0x2741('0xf9')](this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]]['idHopper'],this[_0x2741('0x26')][_0x16cc2e['actionid']][_0x2741('0xf4')])[_0x2741('0xa0')](function(_0x11233f){logger[_0x2741('0x66')]('[Catch][Preview][syncQueueStatusComplete]',util[_0x2741('0x45')](_0x11233f,{'showHidden':![],'depth':null}));})[_0x2741('0x1f')](function(){utils['decrementOriginate'](_0x578d3a['voiceQueues'][_0x578d3a['actions'][_0x16cc2e[_0x2741('0xee')]]['queue']],_0x2741('0xfa'));_0x578d3a[_0x2741('0x23')][_0x578d3a[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xf4')]][_0x2741('0xf2')]=![];delete _0x578d3a[_0x2741('0x26')][_0x16cc2e['actionid']];unlockQueueStatus(_0x22945c);});}else{utils[_0x2741('0xc0')](this[_0x2741('0x21')][this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xc1')]],_0x2741('0xfa'));hopperUtils[_0x2741('0xd9')]({'active':![],'ContactId':this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]]['ContactId'],'ListId':this['actions'][_0x16cc2e[_0x2741('0xee')]]['ListId'],'VoiceQueueId':this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xde')]||undefined,'CampaignId':this['actions'][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xdf')]||undefined})[_0x2741('0xa0')](loggerCatch(_0x2741('0xfb')));delete this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]];unlockQueueStatus(_0x22945c);}}else if(_0x1e5f2e==='rrmemory'){var _0x4efe68;if(this['actions'][_0x16cc2e[_0x2741('0xee')]]&&!_['isEmpty'](this[_0x2741('0xf6')][this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xc1')]])){if(this[_0x2741('0x2b')][_0x578d3a['actions'][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xc1')]]){this['queueBookedRR'][_0x578d3a[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xc1')]]=this['queueBookedRR'][this[_0x2741('0x26')][_0x16cc2e['actionid']][_0x2741('0xc1')]]?this[_0x2741('0x2b')][this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xc1')]]:this[_0x2741('0xf6')][this['actions'][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xc1')]]?this[_0x2741('0xf6')][this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xc1')]][_0x2741('0xfc')]||0x0:0x0;}this['queueBooked'][this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xc1')]][_0x2741('0xfc')]=this[_0x2741('0x2b')][this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xc1')]];for(var _0x43c1fe=0x0;_0x43c1fe<this['queueBooked'][this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xc1')]][_0x2741('0x99')];_0x43c1fe+=0x1){_0x4efe68=rr(this['queueBooked'][this['actions'][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xc1')]]);this[_0x2741('0x2b')][_0x578d3a[_0x2741('0x26')][_0x16cc2e['actionid']][_0x2741('0xc1')]]=this[_0x2741('0xf6')][this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]]['queue']][_0x2741('0xfc')];if(_0x4efe68[_0x2741('0xf8')]==='1'&&_0x4efe68['paused']==='0'){break;}}if(!_[_0x2741('0xf1')](_0x4efe68)){this[_0x2741('0x23')][_0x4efe68[_0x2741('0xf4')]][_0x2741('0xfd')]=_[_0x2741('0x40')](this['agents'][_0x4efe68[_0x2741('0xf4')]][_0x2741('0xfd')])?!![]:this[_0x2741('0x23')][_0x4efe68[_0x2741('0xf4')]][_0x2741('0xfd')];}loggerBooked[_0x2741('0x49')](_0x2741('0xfe'),_0x16cc2e['actionid'],'Agent:\x20',JSON[_0x2741('0x75')](_['pick'](this[_0x2741('0x23')][_0x4efe68[_0x2741('0xf4')]],[_0x2741('0x62'),_0x2741('0xfd')])),_0x2741('0xff'),JSON[_0x2741('0x75')](_0x4efe68[_0x2741('0xf7')]));if(!_[_0x2741('0xf1')](_0x4efe68)&&_0x4efe68['status']==='1'&&_0x4efe68[_0x2741('0xf3')]==='0'&&this[_0x2741('0x23')][_0x4efe68[_0x2741('0xf4')]][_0x2741('0xfd')]){this[_0x2741('0x23')][_0x4efe68['stateinterface']][_0x2741('0xfd')]=![];this[_0x2741('0xf6')][_0x578d3a['actions'][_0x16cc2e['actionid']][_0x2741('0xc1')]]=[];this['preview'][_0x2741('0xf9')](_0x4efe68['idHopper'],_0x4efe68[_0x2741('0xf4')])['catch'](function(_0x4da16a){logger[_0x2741('0x66')]('[Catch][Preview][syncQueueStatusComplete]',util[_0x2741('0x45')](_0x4da16a,{'showHidden':![],'depth':null}));})[_0x2741('0x1f')](function(){utils['decrementOriginate'](_0x578d3a['voiceQueues'][_0x578d3a[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xc1')]],'[syncQueueStatusComplete]');setTimeout(function(){_0x578d3a['agents'][_0x4efe68['stateinterface']]['unlockRR']=!![];loggerBooked[_0x2741('0x49')](_0x2741('0x100'),_0x16cc2e[_0x2741('0xee')],_0x2741('0x101'),JSON[_0x2741('0x75')](_[_0x2741('0x76')](_0x578d3a[_0x2741('0x23')][_0x4efe68[_0x2741('0xf4')]],['name',_0x2741('0xfd')])),_0x2741('0xff'),JSON['stringify'](_0x4efe68[_0x2741('0xf7')]));},0xc7);delete _0x578d3a[_0x2741('0x26')][_0x16cc2e['actionid']];unlockQueueStatus(_0x22945c,_0x16cc2e['actionid']);});}else{loggerBooked['info']('[booked][unlock]');utils[_0x2741('0xc0')](this[_0x2741('0x21')][this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xc1')]],_0x2741('0xfa'));hopperUtils['rescheduleContact']({'active':![],'ContactId':this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xdc')],'ListId':this['actions'][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xdd')],'VoiceQueueId':this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xde')]||undefined,'CampaignId':this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xdf')]||undefined})[_0x2741('0xa0')](loggerCatch(_0x2741('0xfb')));delete this['actions'][_0x16cc2e[_0x2741('0xee')]];unlockQueueStatus(_0x22945c);}}else{loggerBooked[_0x2741('0x49')](_0x2741('0x102'));utils[_0x2741('0xc0')](this[_0x2741('0x21')][this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xc1')]],_0x2741('0xfa'));hopperUtils[_0x2741('0xd9')]({'active':![],'ContactId':this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]]['ContactId'],'ListId':this['actions'][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xdd')],'VoiceQueueId':this[_0x2741('0x26')][_0x16cc2e['actionid']][_0x2741('0xde')]||undefined,'CampaignId':this['actions'][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xdf')]||undefined})['catch'](loggerCatch(_0x2741('0x103')));delete this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]];unlockQueueStatus(_0x22945c);}}else{loggerBooked[_0x2741('0x49')](_0x2741('0x104'));utils[_0x2741('0xc0')](this[_0x2741('0x21')][this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xc1')]],'[syncQueueStatusComplete]');hopperUtils[_0x2741('0xd9')]({'active':![],'ContactId':this[_0x2741('0x26')][_0x16cc2e['actionid']][_0x2741('0xdc')],'ListId':this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xdd')],'VoiceQueueId':this['actions'][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xde')]||undefined,'CampaignId':this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xdf')]||undefined})[_0x2741('0xa0')](loggerCatch(_0x2741('0x105')));delete this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]];unlockQueueStatus(_0x22945c);}};Dialer['prototype'][_0x2741('0x30')]=function(_0x908ccd){var _0x575f5d=this[_0x2741('0x26')][_0x908ccd[_0x2741('0xee')]];if(_0x575f5d){delete this[_0x2741('0x26')][_0x908ccd['actionid']];_0x575f5d[_0x2741('0xcc')]=moment()[_0x2741('0x46')](_0x2741('0xc4'));var _0x1e6a21=_0x575f5d[_0x2741('0x42')]===_0x2741('0xbf')?this[_0x2741('0x22')][_0x575f5d[_0x2741('0xc1')]]:this['voiceQueues'][_0x575f5d[_0x2741('0x106')]()];if(_0x908ccd['response']!==_0x2741('0x107')){utils[_0x2741('0xc0')](_0x1e6a21,_0x2741('0x108'));return this[_0x2741('0x109')](_0x575f5d,_0x1e6a21,_0x908ccd)[_0x2741('0xa0')](loggerCatch(_0x2741('0x10a')));}this['uniqueId'][_0x908ccd[_0x2741('0xbe')]]=_0x575f5d;}};Dialer[_0x2741('0x1c')][_0x2741('0x39')]=function(_0x94e73a){var _0x308793=this;var _0x1f89cf=this[_0x2741('0xbd')][_0x94e73a[_0x2741('0xbe')]];var _0x2a6213;if(!_[_0x2741('0xf1')](_0x94e73a)&&!_[_0x2741('0xf1')](_0x94e73a[_0x2741('0x10b')])&&!_[_0x2741('0xf1')](_0x94e73a[_0x2741('0x10b')][_0x2741('0x10c')])&&_0x94e73a[_0x2741('0x10d')]===_0x2741('0x10e')&&_0x1f89cf){if(_0x1f89cf['type']!==_0x2741('0xbf')&&this[_0x2741('0x21')][_0x1f89cf[_0x2741('0xc1')]][_0x2741('0x10f')]&&_0x94e73a['value']===_0x2741('0x110')){delete this[_0x2741('0xbd')][_0x94e73a[_0x2741('0xbe')]];utils[_0x2741('0xc0')](this['voiceQueues'][_0x1f89cf['queue']],_0x2741('0x111'));this[_0x2741('0x21')][_0x1f89cf['queue']][_0x2741('0xc5')]+=0x1;this[_0x2741('0x21')][_0x1f89cf[_0x2741('0xc1')]][_0x2741('0x112')]+=0x1;_0x2a6213=new Hangup(_0x1f89cf,_0x94e73a);_0x2a6213[_0x2741('0x6f')]=0x12;_0x2a6213['statedesc']=_0x2741('0x113');_0x2a6213[_0x2741('0x114')]=_0x2741('0x115');ami[_0x2741('0x41')]('custom:amd',ut['buildObj'](_0x2a6213,_0x2741('0x116')));this['saveInDb'](_0x2a6213,_0x2741('0x117'),_0x2741('0x118'));}if(_0x1f89cf[_0x2741('0x42')]!==_0x2741('0xbf')&&this[_0x2741('0x21')][_0x1f89cf[_0x2741('0xc1')]][_0x2741('0x10f')]&&_0x94e73a[_0x2741('0x119')]===_0x2741('0x11a')){return new Promise(function(_0x85730a,_0x3419d2){delete _0x308793['uniqueId'][_0x94e73a[_0x2741('0xbe')]];utils['decrementOriginate'](_0x308793[_0x2741('0x21')][_0x1f89cf[_0x2741('0xc1')]],'[syncVarSet]');_0x308793[_0x2741('0x21')][_0x1f89cf[_0x2741('0xc1')]][_0x2741('0xc5')]+=0x1;_0x308793[_0x2741('0x21')][_0x1f89cf[_0x2741('0xc1')]][_0x2741('0x112')]+=0x1;var _0x292352=_0x308793[_0x2741('0x21')][_0x1f89cf['queue']];var _0x37f53d=new Hangup(_0x1f89cf,_0x94e73a);_0x37f53d[_0x2741('0x6f')]=0x13;_0x37f53d[_0x2741('0x70')]=_0x2741('0x11b');_0x37f53d[_0x2741('0x114')]=_0x2741('0x115');_0x37f53d[_0x2741('0x11c')]+=0x1;_0x37f53d[_0x2741('0xe8')]+=0x1;_0x37f53d[_0x2741('0x116')]=!![];ami[_0x2741('0x41')]('custom:amd',ut[_0x2741('0x11d')](_0x37f53d,_0x2741('0x116')));hopperUtils[_0x2741('0xc8')](_0x37f53d)['catch'](loggerCatch(_0x2741('0x11e')));if(_0x37f53d[_0x2741('0x11f')]+_0x37f53d['countcongestionretry']+_0x37f53d[_0x2741('0x120')]+_0x37f53d[_0x2741('0x121')]+_0x37f53d[_0x2741('0xd3')]+_0x37f53d[_0x2741('0xe7')]+_0x37f53d['countmachineretry']+_0x37f53d[_0x2741('0x122')]>=_0x292352[_0x2741('0x123')]){_0x308793[_0x2741('0x124')](_0x37f53d,_0x85730a,_0x3419d2,_0x2741('0x125'));}else{if(_0x37f53d[_0x2741('0x11c')]>=_0x292352[_0x2741('0x126')]){_0x308793[_0x2741('0x127')](_0x37f53d,_0x85730a,_0x3419d2,_0x2741('0x128'));}else{hopperUtils[_0x2741('0xd9')]({'active':![],'countmachineretry':_0x37f53d[_0x2741('0x11c')],'scheduledat':moment()['add'](_0x292352[_0x2741('0x129')],_0x2741('0xdb'))[_0x2741('0x46')](_0x2741('0xc4')),'ContactId':_0x37f53d[_0x2741('0xdc')],'ListId':_0x37f53d['ListId'],'VoiceQueueId':_0x37f53d['VoiceQueueId']||undefined,'CampaignId':_0x37f53d[_0x2741('0xdf')]||undefined})[_0x2741('0xa0')](loggerCatch('[rescheduleContact][Machine]'));_0x85730a({'reschedule':0x1});}}});}if(_0x1f89cf[_0x2741('0x42')]==='ivr'&&this[_0x2741('0x22')][_0x1f89cf[_0x2741('0xc1')]][_0x2741('0x10f')]&&_0x94e73a['value']===_0x2741('0x110')){delete this[_0x2741('0xbd')][_0x94e73a[_0x2741('0xbe')]];utils[_0x2741('0xc0')](this[_0x2741('0x22')][_0x1f89cf[_0x2741('0xc1')]],_0x2741('0x111'));_0x2a6213=new Hangup(_0x1f89cf,_0x94e73a);_0x2a6213[_0x2741('0x6f')]=0x12;_0x2a6213[_0x2741('0x70')]='HangupInAMD';_0x2a6213[_0x2741('0x114')]='AMD';ami['emit'](_0x2741('0x12a'),ut[_0x2741('0x11d')](_0x2a6213,_0x2741('0x116')));this['saveInDb'](_0x2a6213,_0x2741('0x12b'),_0x2741('0x12c'));}if(_0x1f89cf[_0x2741('0x42')]==='ivr'&&this[_0x2741('0x22')][_0x1f89cf[_0x2741('0xc1')]]['dialAMDActive']&&_0x94e73a[_0x2741('0x119')]===_0x2741('0x11a')){return new Promise(function(_0xd24bfc,_0x5366fb){delete _0x308793['uniqueId'][_0x94e73a[_0x2741('0xbe')]];utils[_0x2741('0xc0')](_0x308793[_0x2741('0x22')][_0x1f89cf[_0x2741('0xc1')]],_0x2741('0x111'));_0x308793[_0x2741('0x22')][_0x1f89cf['queue']][_0x2741('0xc5')]+=0x1;_0x308793[_0x2741('0x22')][_0x1f89cf[_0x2741('0xc1')]][_0x2741('0x112')]+=0x1;var _0x4c5858=_0x308793[_0x2741('0x22')][_0x1f89cf[_0x2741('0xc1')]];var _0x475277=new Hangup(_0x1f89cf,_0x94e73a);_0x475277[_0x2741('0x6f')]=0x13;_0x475277[_0x2741('0x70')]=_0x2741('0x11b');_0x475277['membername']=_0x2741('0x115');_0x475277[_0x2741('0x11c')]+=0x1;_0x475277['countglobal']+=0x1;_0x475277[_0x2741('0x116')]=!![];ami['emit'](_0x2741('0x12a'),ut[_0x2741('0x11d')](_0x475277,_0x2741('0x116')));hopperUtils[_0x2741('0xc8')](_0x475277)[_0x2741('0xa0')](loggerCatch(_0x2741('0x11e')));if(_0x475277[_0x2741('0x11f')]+_0x475277['countcongestionretry']+_0x475277[_0x2741('0x120')]+_0x475277['countnosuchnumberretry']+_0x475277[_0x2741('0xd3')]+_0x475277['countabandonedretry']+_0x475277[_0x2741('0x11c')]+_0x475277[_0x2741('0x122')]>=_0x4c5858[_0x2741('0x123')]){_0x308793[_0x2741('0x124')](_0x475277,_0xd24bfc,_0x5366fb,'reason19\x20machine....');}else{if(_0x475277[_0x2741('0x11c')]>=_0x4c5858[_0x2741('0x126')]){_0x308793[_0x2741('0x127')](_0x475277,_0xd24bfc,_0x5366fb,_0x2741('0x128'));}else{hopperUtils[_0x2741('0xd9')]({'active':![],'countmachineretry':_0x475277['countmachineretry'],'scheduledat':moment()[_0x2741('0xda')](_0x4c5858[_0x2741('0x129')],'minutes')[_0x2741('0x46')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x475277[_0x2741('0xdc')],'ListId':_0x475277[_0x2741('0xdd')],'VoiceQueueId':_0x475277[_0x2741('0xde')]||undefined,'CampaignId':_0x475277[_0x2741('0xdf')]||undefined})[_0x2741('0xa0')](loggerCatch(_0x2741('0x12d')));_0xd24bfc({'reschedule':0x1});}}});}}};Dialer[_0x2741('0x1c')]['syncHangup']=function(_0x34c0ca){var _0x2fbb1a=this['uniqueId'][_0x34c0ca[_0x2741('0xbe')]];var _0x3d28f5;if(!_0x2fbb1a){return;}if(_0x2fbb1a['type']==='ivr'){delete this[_0x2741('0xbd')][_0x34c0ca['uniqueid']];utils[_0x2741('0xc0')](this[_0x2741('0x22')][_0x2fbb1a[_0x2741('0xc1')]],'[syncHangup]');this[_0x2741('0x22')][_0x2fbb1a['queue']]['ivrAnswerCallsDay']+=0x1;if(_0x34c0ca[_0x2741('0x12e')]==='Normal\x20Clearing'){const _0x50ed2e=new AgentComplete(_0x2fbb1a,_0x34c0ca);_0x50ed2e[_0x2741('0xdf')]=this[_0x2741('0x22')][_0x2fbb1a[_0x2741('0xc1')]]['id'];hopperUtils['createHistory'](_0x50ed2e)[_0x2741('0xa0')](loggerCatch(_0x2741('0x12f')));hopperUtils[_0x2741('0xc9')](_0x50ed2e)[_0x2741('0xa0')](loggerCatch(_0x2741('0x130')));}else{_0x3d28f5=new Hangup(_0x2fbb1a,_0x34c0ca);hopperUtils[_0x2741('0xc8')](_0x3d28f5)[_0x2741('0xa0')](loggerCatch(_0x2741('0x131')));hopperUtils[_0x2741('0xc9')](_0x3d28f5)[_0x2741('0xa0')](loggerCatch(_0x2741('0x132')));}}else{if(isNotNull(this[_0x2741('0x21')][_0x2fbb1a[_0x2741('0xc1')]][_0x2741('0x133')])){delete this['uniqueId'][_0x34c0ca[_0x2741('0xbe')]];utils[_0x2741('0xc0')](this[_0x2741('0x21')][_0x2fbb1a['queue']],_0x2741('0x134'));this[_0x2741('0x21')][_0x2fbb1a[_0x2741('0xc1')]][_0x2741('0xc5')]+=0x1;this[_0x2741('0x21')][_0x2fbb1a[_0x2741('0xc1')]][_0x2741('0x112')]+=0x1;_0x3d28f5=new Hangup(_0x2fbb1a,_0x34c0ca);_0x3d28f5['state']=0x10;_0x3d28f5[_0x2741('0x70')]=_0x2741('0x135');_0x3d28f5[_0x2741('0x114')]=_0x2741('0x136');hopperUtils[_0x2741('0xc8')](_0x3d28f5)[_0x2741('0xa0')](loggerCatch(_0x2741('0x131')));hopperUtils[_0x2741('0xc9')](_0x3d28f5)[_0x2741('0xa0')](loggerCatch('[syncHangupIvr]'));}else{delete this[_0x2741('0xbd')][_0x34c0ca['uniqueid']];utils[_0x2741('0xc0')](this[_0x2741('0x21')][_0x2fbb1a[_0x2741('0xc1')]],_0x2741('0x137'));if(_0x34c0ca[_0x2741('0x12e')]===_0x2741('0x138')){this[_0x2741('0x21')][_0x2fbb1a[_0x2741('0xc1')]][_0x2741('0xc5')]+=0x1;const _0x21799a=new AgentComplete(_0x2fbb1a,_0x34c0ca);_0x21799a[_0x2741('0xde')]=this['voiceQueues'][_0x2fbb1a['queue']]['id'];hopperUtils[_0x2741('0xc8')](_0x21799a)[_0x2741('0xa0')](loggerCatch(_0x2741('0x139')));hopperUtils['moveContactManagedDialer'](_0x21799a)[_0x2741('0xa0')](loggerCatch(_0x2741('0xca')));}else{this[_0x2741('0x21')][_0x2fbb1a[_0x2741('0xc1')]][_0x2741('0x13a')]+=0x1;_0x3d28f5=new Hangup(_0x2fbb1a,_0x34c0ca);_0x3d28f5['state']=0xc;_0x3d28f5[_0x2741('0x70')]=_0x34c0ca[_0x2741('0x12e')];_0x3d28f5[_0x2741('0x114')]='Unknown';hopperUtils['createHistory'](_0x3d28f5)['catch'](loggerCatch('[syncHangup][createHistory]'));hopperUtils['moveContactManagedDialer'](_0x3d28f5)['catch'](loggerCatch('[syncHangup]'));}}}};Dialer[_0x2741('0x1c')][_0x2741('0xc')]=function(_0xeb0661){var _0x2ce9c4=this;if(!_0x2ce9c4['queuesSummary'][_0xeb0661[_0x2741('0x62')]]){_0x2ce9c4[_0x2741('0x2c')][_0xeb0661[_0x2741('0x62')]]={'running':![]};}else if(_0x2ce9c4[_0x2741('0x2c')][_0xeb0661[_0x2741('0x62')]][_0x2741('0x13b')]===!![]){return;}else if(_0x2ce9c4[_0x2741('0x2c')][_0xeb0661[_0x2741('0x62')]]['running']===![]){_0x2ce9c4[_0x2741('0x2c')][_0xeb0661[_0x2741('0x62')]][_0x2741('0x13b')]=!![];}var _0x3d827a=_0x2ce9c4[_0x2741('0x21')][_0xeb0661[_0x2741('0x62')]];var _0x306688=_0x3d827a['message']!==utils[_0x2741('0x68')][_0x2741('0x7c')];var _0x202ea4=utils[_0x2741('0x13c')](_0x3d827a);_0x3d827a['statusMessage']=utils[_0x2741('0x13d')](_0x3d827a,_0x2ce9c4[_0x2741('0x24')]);Promise[_0x2741('0xab')]()[_0x2741('0x3e')](function(){if(_0x3d827a[_0x2741('0x13e')]===utils[_0x2741('0x68')]['INACTIVE']){if(_0x306688){clearPredictiveAttributes(_0x3d827a);_0xeb0661[_0x2741('0x29')]=undefined;_0xeb0661[_0x2741('0x60')]=undefined;}if(_0x3d827a[_0x2741('0x13e')]===utils[_0x2741('0x68')][_0x2741('0x7c')]){_0xeb0661[_0x2741('0x13f')]=0x0;_0xeb0661[_0x2741('0xf3')]=0x0;_0xeb0661[_0x2741('0x140')]=0x0;_0xeb0661['talking']=0x0;_0xeb0661[_0x2741('0x141')]=0x0;}}else if(_0x3d827a[_0x2741('0x13e')]===utils['CAMPAIGN_STATUS'][_0x2741('0x142')]&&!_0x202ea4){return _0x2ce9c4['ifTime'](_0x3d827a,!![])['then'](function(){return _0x2ce9c4['ifTime'](_0x3d827a,![]);})[_0x2741('0x3e')](function(){return _0x2ce9c4['checkDialMethod'](_0x3d827a);})['catch'](function(_0x3049f7){loggerSyncQueueSummary[_0x2741('0x61')]('[syncQueueSummary]',util[_0x2741('0x45')](_0x3049f7,{'showHidden':![],'depth':null}));clearPredictiveAttributes(_0x3d827a);});}else{clearPredictiveAttributes(_0x3d827a);}})[_0x2741('0x3e')](function(){var _0x56f8b9=_0xeb0661[_0x2741('0x143')](_0x3d827a);if(_0x56f8b9||_0x3d827a[_0x2741('0x144')]){_0x3d827a[_0x2741('0x144')]=![];_0xeb0661[_0x2741('0x145')](_0x3d827a);Object[_0x2741('0x146')](_0x3d827a,_0xeb0661);emitOutboundVoiceQueueSummary(_0xeb0661);}_0x2ce9c4['queuesSummary'][_0x3d827a['name']][_0x2741('0x13b')]=![];})[_0x2741('0xa0')](function(_0x15900c){logger[_0x2741('0x66')](_0x2741('0x147'),util['inspect'](_0x15900c,{'showHidden':![],'depth':null}));_0x2ce9c4[_0x2741('0x2c')][_0x3d827a[_0x2741('0x62')]]['running']=![];});};Dialer['prototype']['syncQueueSummaryComplete']=_['throttle'](function(){var _0x6ff3b1=_['filter'](this['voiceQueues'],function(_0x78537f){return _0x78537f[_0x2741('0x148')];});var _0x4dad20=_[_0x2741('0x149')](this[_0x2741('0x23')],function(_0xd4deb8){return _0xd4deb8[_0x2741('0x14a')]&&_0xd4deb8[_0x2741('0xf8')]===_0x2741('0x87');});if(_0x6ff3b1[_0x2741('0x99')]>0x0&&_0x4dad20[_0x2741('0x99')]>0x0){return Promise[_0x2741('0xab')]()[_0x2741('0x3e')](cmHopper['handlePreviewRecallNotifications'](_['map'](_0x6ff3b1,'id'),previewRecallmeReminderInterval,_[_0x2741('0x14b')](_0x4dad20,'id')))['then'](function(_0x1546ee){for(var _0x363e02=0x0;_0x363e02<_0x1546ee[_0x2741('0x99')];_0x363e02++){var _0xc73f85=_0x1546ee[_0x363e02][_0x2741('0x14c')][_0x2741('0x62')];if(_0xc73f85)io['to'](util[_0x2741('0x46')]('user:%s',_0xc73f85))[_0x2741('0x41')](_0x2741('0x14d'),{'hopper':_0x1546ee[_0x363e02]});}})[_0x2741('0xa0')](function(_0x4ca964){logger[_0x2741('0x66')](_0x2741('0x14e'),_0x4ca964);});}},0x3c*0x3e8,{'leading':!![]});Dialer['prototype'][_0x2741('0x14f')]=function(){var _0x493bd8=this;setInterval(function(){_0x493bd8[_0x2741('0x150')](_0x493bd8[_0x2741('0xbd')],_0x2741('0x151'));_0x493bd8[_0x2741('0x150')](_0x493bd8['actions'],_0x2741('0x152'));},0x32c8);};Dialer['prototype'][_0x2741('0x150')]=function(_0xec9397,_0x1c9b9f){var _0x2ad4ff=this;for(var _0x92ace8 in _0xec9397){if(typeof _0xec9397[_0x92ace8]!==_0x2741('0x153')){this[_0x2741('0x154')][_0x2741('0x1d')](function(){if(!_['isNil'](_0xec9397[_0x92ace8])){return ami[_0x2741('0x9a')]({'action':_0x2741('0xf8'),'channel':_0xec9397[_0x92ace8][_0x2741('0xed')]})[_0x2741('0xa0')](function(_0x4146e8){if(_0x4146e8['message']===_0x2741('0x155')){setTimeout(function(){if(_0xec9397[_0x92ace8]&&_0xec9397[_0x92ace8][_0x2741('0x42')]!=='ivr'){utils['decrementOriginate'](_0x2ad4ff[_0x2741('0x21')][_0xec9397[_0x92ace8][_0x2741('0xc1')]],'[clearZombieChannels]');logger[_0x2741('0x66')](_0x2741('0x156'),_0x1c9b9f,_0x92ace8,_0xec9397[_0x92ace8][_0x2741('0xc1')]);delete _0xec9397[_0x92ace8];}if(_0xec9397[_0x92ace8]&&_0xec9397[_0x92ace8]['type']===_0x2741('0xbf')){utils[_0x2741('0xc0')](_0x2ad4ff[_0x2741('0x22')][_0xec9397[_0x92ace8][_0x2741('0xc1')]],_0x2741('0x157'));logger[_0x2741('0x66')](_0x2741('0x158'),_0x1c9b9f,_0x92ace8,_0xec9397[_0x92ace8][_0x2741('0xc1')]);delete _0xec9397[_0x92ace8];}},0x2328);}});}});}}};Dialer[_0x2741('0x1c')][_0x2741('0x159')]=function(_0x4a055d){return Promise[_0x2741('0xab')]()[_0x2741('0x3e')](voiceQueueRt[_0x2741('0x159')](_0x4a055d))[_0x2741('0xa0')](loggerCatch(_0x2741('0x15a')));};Dialer[_0x2741('0x1c')][_0x2741('0x15b')]=function(_0x5ec4a5,_0x172dc1,_0x1d0d53){var _0x2747e1={'state':0x19,'statedesc':_0x2741('0x15c')};utils[_0x2741('0xc0')](_0x172dc1,_0x2741('0x15d')+_0x5ec4a5);this['saveInDb'](_[_0x2741('0x5e')](_0x2747e1,_['pick'](_0x1d0d53,[_0x2741('0xdc'),_0x2741('0xdd'),_0x2741('0x15e'),_0x2741('0xde'),_0x2741('0xdf')])),_0x2741('0x15f'),_0x2741('0x15d'));logger[_0x2741('0x66')](_0x5ec4a5);};Dialer[_0x2741('0x1c')][_0x2741('0x160')]=function(_0x2a9525,_0xe60001,_0x4da3f5){hopperUtils['createHistory'](_0x2a9525)[_0x2741('0xa0')](loggerCatch(_0xe60001));hopperUtils['moveContactManagedDialer'](_0x2a9525)['catch'](loggerCatch(_0x4da3f5));};Dialer[_0x2741('0x1c')][_0x2741('0xd7')]=function(_0x5a6d5f,_0x37dd35){hopperUtils[_0x2741('0xc8')](_0x5a6d5f)['catch'](loggerCatch(_0x2741('0x139')));if(_0x37dd35==0x0){hopperUtils[_0x2741('0xc9')](_0x5a6d5f)[_0x2741('0xa0')](loggerCatch(_0x2741('0x161')));}};Dialer[_0x2741('0x1c')][_0x2741('0x14e')]=function(_0x408cf2){return Promise[_0x2741('0xab')]()[_0x2741('0x3e')](cmHopper[_0x2741('0x162')](_0x408cf2['id'],previewRecallmeReminderInterval))[_0x2741('0x3e')](function(_0x3587b7){for(var _0x38c6b9=0x0;_0x38c6b9<_0x3587b7['length'];_0x38c6b9++){var _0x3d056f=_0x3587b7[_0x38c6b9][_0x2741('0x14c')]['name'];if(_0x3d056f)io['to'](util[_0x2741('0x46')](_0x2741('0x163'),_0x3d056f))['emit'](_0x2741('0x14d'),{'hopper':_0x3587b7[_0x38c6b9]});}})['catch'](function(){});};Dialer[_0x2741('0x1c')][_0x2741('0x164')]=function(_0x1898df){var _0xd7297e=this;return function(){_0xd7297e[_0x2741('0x165')](_0x1898df);};};Dialer[_0x2741('0x1c')][_0x2741('0x166')]=function(_0xc35311,_0x36472c){var _0x148acd=this;var _0x46a2b9=uuid['v4']();this[_0x2741('0x26')][_0x46a2b9]=new Action(_0xc35311,_0x36472c,_0x46a2b9);return new Promise(function(_0x380437,_0x24152c){if(_[_0x2741('0x40')](_0xc35311)&&typeof _0xc35311!==_0x2741('0x167')){return _0x24152c(msgResponse(_0x2741('0x168'),'Failure',_0x2741('0x169')));}if(_[_0x2741('0x40')](_0x36472c[_0x2741('0x16a')])||_0x36472c[_0x2741('0x16a')]===null){return _0x24152c(msgResponse(_0x2741('0x168'),_0x2741('0x92'),_0x2741('0x16b')));}var _0x2377c5={'XMD-CALLERID':_0x148acd[_0x2741('0x26')][_0x46a2b9][_0x2741('0x16c')](),'XMD-AGI':_0xc35311[_0x2741('0x133')]?util[_0x2741('0x46')](_0x2741('0x16d'),ipAgi,_0xc35311[_0x2741('0x133')]):_0x2741('0x16e'),'XMD-AGIAFTER':_0xc35311[_0x2741('0xc7')]?util[_0x2741('0x46')]('\x22agi://%s/square,%s\x22',ipAgi,_0xc35311[_0x2741('0xc7')]):_0x2741('0x16e'),'XMD-QUEUE':utils['isOutboundQueue'](_0xc35311)?util[_0x2741('0x46')]('\x22%s,%s%s,,,%s\x22',_0xc35311[_0x2741('0x62')],_0xc35311[_0x2741('0x16f')]||'',_0xc35311[_0x2741('0x170')]?'c':'',_0xc35311[_0x2741('0xcd')]||0x3):'NONE','XMD-CONTACTID':_0x36472c[_0x2741('0xdc')],'XMD-CDRTYPE':_0x2741('0x8'),'CALLERID(all)':_0x148acd['actions'][_0x46a2b9][_0x2741('0x16c')](),'XMD-AMD':_0xc35311[_0x2741('0x10f')]?_0x2741('0x142'):_0x2741('0x16e'),'XMD-DESTINATION':'xcally-motion-dialer'};if(_0xc35311[_0x2741('0x10f')]){_0x2377c5[_0x2741('0x171')]=_0xc35311[_0x2741('0x172')]||0x9c4;_0x2377c5[_0x2741('0x173')]=_0xc35311[_0x2741('0x174')]||0x5dc;_0x2377c5['XMD-AMDAFTERGREETINGSILENCE']=_0xc35311[_0x2741('0x175')]||0x320;_0x2377c5[_0x2741('0x176')]=_0xc35311[_0x2741('0x177')]||0x1388;_0x2377c5['XMD-AMDMINWORDLENGTH']=_0xc35311[_0x2741('0x178')]||0x64;_0x2377c5['XMD-AMDBETWEENWORDSSILENCE']=_0xc35311['dialAMDBetweenWordsSilence']||0x32;_0x2377c5[_0x2741('0x179')]=_0xc35311['dialAMDMaximumNumberOfWords']||0x3;_0x2377c5['XMD-AMDSILENCETHRESHOLD']=_0xc35311['dialAMDSilenceThreshold']||0x100;_0x2377c5['XMD-AMDMAXIMUMWORDLENGTH']=_0xc35311[_0x2741('0x17a')]||0x1388;}if(utils[_0x2741('0x17b')](_0xc35311)){_0x2377c5['XMD-VOICEQUEUEID']=_0x36472c[_0x2741('0xde')];}else{_0x2377c5[_0x2741('0x17c')]=_0x36472c[_0x2741('0xdf')];}var _0x54ba79=utils[_0x2741('0x17d')](_0x36472c[_0x2741('0x17e')]);Object[_0x2741('0x146')](_0x2377c5,_0x54ba79);var _0x5eff37=_0x148acd['isTrunkReachable'](_0xc35311[_0x2741('0x8a')])?utils['getCallerId'](_0xc35311[_0x2741('0x8a')][_0x2741('0x17f')],_0xc35311[_0x2741('0x180')],_0xc35311[_0x2741('0x181')]>0x0?utils[_0x2741('0x182')](_0xc35311['dialOriginateCallerIdNumber'],_0xc35311['dialRandomLastDigitCallerIdNumber']):_0xc35311[_0x2741('0x183')]):utils['getCallerId'](_[_0x2741('0xf1')](_0xc35311[_0x2741('0x8b')])?_0xc35311[_0x2741('0x8a')][_0x2741('0x17f')]:_0xc35311['TrunkBackup'][_0x2741('0x17f')],_0xc35311['dialOriginateCallerIdName'],_0xc35311[_0x2741('0x181')]>0x0?utils[_0x2741('0x182')](_0xc35311[_0x2741('0x183')],_0xc35311[_0x2741('0x181')]):_0xc35311[_0x2741('0x183')]);if(_0x5eff37){_0x2377c5[_0x2741('0x184')]=_0x148acd['actions'][_0x46a2b9][_0x2741('0x185')]=utils[_0x2741('0x186')](_0x5eff37);_0x2377c5[_0x2741('0x187')]=_0x36472c[_0x2741('0x16a')];}_0xc35311[_0x2741('0x188')]=_0x2377c5;return ami[_0x2741('0x9a')]({'actionid':_0x46a2b9,'action':_0x2741('0x168'),'channel':_0x148acd['isTrunkReachable'](_0xc35311[_0x2741('0x8a')])?util['format'](_0x2741('0x189'),_0xc35311['Trunk']['name'],isNotNull(_0xc35311['dialPrefix'])?_0xc35311['dialPrefix'][_0x2741('0x18a')]()||'':'',_0xc35311[_0x2741('0x18b')]>0x0?_0x36472c[_0x2741('0x16a')][_0x2741('0x18c')](_0xc35311[_0x2741('0x18b')]):_0x36472c[_0x2741('0x16a')]):util[_0x2741('0x46')](_0x2741('0x189'),_[_0x2741('0xf1')](_0xc35311[_0x2741('0x8b')])?_0xc35311[_0x2741('0x8a')][_0x2741('0x62')]:_0xc35311['TrunkBackup'][_0x2741('0x62')],isNotNull(_0xc35311[_0x2741('0x18d')])?_0xc35311['dialPrefix'][_0x2741('0x18a')]()||'':'',_0xc35311['dialCutDigit']>0x0?_0x36472c[_0x2741('0x16a')][_0x2741('0x18c')](_0xc35311[_0x2741('0x18b')]):_0x36472c[_0x2741('0x16a')]),'callerid':_0x5eff37,'Exten':_0x2741('0x10e'),'Context':_0x2741('0x18e'),'Priority':'1','variable':_0x2377c5,'timeout':(_0xc35311['dialOriginateTimeout']||0x1e)*0x3e8,'async':!![],'channelid':_0x46a2b9})[_0x2741('0x3e')](function(_0x2e7fa4){return _0x380437(_0x2e7fa4);})[_0x2741('0xa0')](function(_0xda5922){_0xc35311[_0x2741('0x18f')]+=0x1;var _0x2c8fe5=new History(_0x148acd[_0x2741('0x26')][_0x46a2b9]);logger[_0x2741('0x66')](util[_0x2741('0x46')](_0x2741('0x190'),JSON[_0x2741('0x75')](_0xda5922)));_0x2c8fe5['state']=0xe;_0x2c8fe5[_0x2741('0x70')]=_0x2741('0x191');_0x2c8fe5['starttime']=moment()[_0x2741('0x46')](_0x2741('0xc4'));_0x2c8fe5[_0x2741('0x71')]=_0x2c8fe5['starttime'];hopperUtils[_0x2741('0xc8')](_0x2c8fe5)[_0x2741('0xa0')](loggerCatch('[originate][error]'));_0x148acd[_0x2741('0xc9')](_0x2c8fe5)['catch'](loggerCatch(_0x2741('0x192')))[_0x2741('0x1f')](function(){delete _0x148acd[_0x2741('0x26')][_0x46a2b9];return _0x24152c(msgResponse(_0x2741('0x168'),_0x2741('0x85'),'originate\x20action\x20Error'));});});});};Dialer['prototype'][_0x2741('0x193')]=function(_0x92413,_0x119675,_0x4db893){var _0x53e3e4=new History(_0x119675);if(_0x53e3e4[_0x2741('0x11f')]+_0x53e3e4[_0x2741('0x194')]+_0x53e3e4[_0x2741('0x120')]+_0x53e3e4[_0x2741('0x121')]+_0x53e3e4['countdropretry']+_0x53e3e4[_0x2741('0xe7')]+_0x53e3e4['countmachineretry']+_0x53e3e4[_0x2741('0x122')]>=_0x4db893[_0x2741('0x123')]-0x1){return!![];}switch(_0x92413){case 0x3:if(_0x53e3e4[_0x2741('0x120')]>=_0x4db893[_0x2741('0x195')]-0x1){return!![];}hopperUtils['rescheduleContact']({'active':![],'countnoanswerretry':_0x53e3e4['countnoanswerretry']+=0x1,'scheduledat':moment()[_0x2741('0xda')](_0x4db893[_0x2741('0x196')],'minutes')[_0x2741('0x46')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x53e3e4['ContactId'],'ListId':_0x53e3e4['ListId'],'VoiceQueueId':_0x53e3e4[_0x2741('0xde')]||undefined,'CampaignId':_0x53e3e4[_0x2741('0xdf')]||undefined})[_0x2741('0xa0')](loggerCatch('[rescheduleContact][NoAnswer]'));break;case 0x5:if(_0x53e3e4['countbusyretry']>=_0x4db893[_0x2741('0x197')]-0x1){return!![];}hopperUtils['rescheduleContact']({'active':![],'countbusyretry':_0x53e3e4[_0x2741('0x11f')]+=0x1,'scheduledat':moment()[_0x2741('0xda')](_0x4db893['dialBusyRetryFrequency'],'minutes')['format'](_0x2741('0xc4')),'ContactId':_0x53e3e4[_0x2741('0xdc')],'ListId':_0x53e3e4[_0x2741('0xdd')],'VoiceQueueId':_0x53e3e4[_0x2741('0xde')]||undefined,'CampaignId':_0x53e3e4['CampaignId']||undefined})['catch'](loggerCatch(_0x2741('0x198')));break;case 0x8:if(_0x53e3e4['countcongestionretry']>=_0x4db893[_0x2741('0x199')]-0x1){return!![];}hopperUtils[_0x2741('0xd9')]({'active':![],'countcongestionretry':_0x53e3e4[_0x2741('0x194')]+=0x1,'scheduledat':moment()[_0x2741('0xda')](_0x4db893['dialCongestionRetryFrequency'],_0x2741('0xdb'))['format']('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x53e3e4[_0x2741('0xdc')],'ListId':_0x53e3e4['ListId'],'VoiceQueueId':_0x53e3e4[_0x2741('0xde')]||undefined,'CampaignId':_0x53e3e4[_0x2741('0xdf')]||undefined})[_0x2741('0xa0')](loggerCatch(_0x2741('0x19a')));break;case 0x0:if(_0x53e3e4['countnosuchnumberretry']>=_0x4db893['dialNoSuchNumberMaxRetry']-0x1){return!![];}else{hopperUtils[_0x2741('0xd9')]({'active':![],'countnosuchnumberretry':_0x53e3e4[_0x2741('0x121')]+=0x1,'scheduledat':moment()['add'](_0x4db893[_0x2741('0x19b')],_0x2741('0xdb'))[_0x2741('0x46')](_0x2741('0xc4')),'ContactId':_0x53e3e4[_0x2741('0xdc')],'ListId':_0x53e3e4[_0x2741('0xdd')],'VoiceQueueId':_0x53e3e4['VoiceQueueId']||undefined,'CampaignId':_0x53e3e4['CampaignId']||undefined})[_0x2741('0xa0')](loggerCatch(_0x2741('0x19c')));}break;case 0xa:if(_0x53e3e4['countdropretry']>=_0x4db893[_0x2741('0x19d')]-0x1){return!![];}hopperUtils[_0x2741('0xd9')]({'active':![],'countdropretry':_0x53e3e4['countdropretry']+=0x1,'scheduledat':moment()[_0x2741('0xda')](_0x4db893['dialDropRetryFrequency'],'minutes')[_0x2741('0x46')](_0x2741('0xc4')),'ContactId':_0x53e3e4['ContactId'],'ListId':_0x53e3e4['ListId'],'VoiceQueueId':_0x53e3e4[_0x2741('0xde')]||undefined,'CampaignId':_0x53e3e4[_0x2741('0xdf')]||undefined})['catch'](loggerCatch('[rescheduleContact][Drop]'));break;case 0xb:if(_0x53e3e4['countabandonedretry']>=_0x4db893[_0x2741('0xea')]-0x1){return!![];}hopperUtils['rescheduleContact']({'active':![],'countabandonedretry':_0x53e3e4[_0x2741('0xe7')]+=0x1,'scheduledat':moment()[_0x2741('0xda')](_0x4db893['dialAbandonedRetryFrequency'],_0x2741('0xdb'))[_0x2741('0x46')](_0x2741('0xc4')),'ContactId':_0x53e3e4['ContactId'],'ListId':_0x53e3e4[_0x2741('0xdd')],'VoiceQueueId':_0x53e3e4[_0x2741('0xde')]||undefined,'CampaignId':_0x53e3e4['CampaignId']||undefined})[_0x2741('0xa0')](loggerCatch(_0x2741('0x19e')));break;case 0x13:if(_0x53e3e4[_0x2741('0x11c')]>=_0x4db893[_0x2741('0x126')]-0x1){return!![];}hopperUtils[_0x2741('0xd9')]({'active':![],'countmachineretry':_0x53e3e4['countmachineretry']+=0x1,'scheduledat':moment()[_0x2741('0xda')](_0x4db893[_0x2741('0x129')],'minutes')[_0x2741('0x46')](_0x2741('0xc4')),'ContactId':_0x53e3e4[_0x2741('0xdc')],'ListId':_0x53e3e4[_0x2741('0xdd')],'VoiceQueueId':_0x53e3e4['VoiceQueueId']||undefined,'CampaignId':_0x53e3e4[_0x2741('0xdf')]||undefined})['catch'](loggerCatch(_0x2741('0x12d')));break;case 0x14:if(_0x53e3e4[_0x2741('0x122')]>=_0x4db893['dialAgentRejectMaxRetry']-0x1){return!![];}hopperUtils[_0x2741('0xd9')]({'active':![],'countagentrejectretry':_0x53e3e4[_0x2741('0x122')]+=0x1,'scheduledat':moment()[_0x2741('0xda')](_0x4db893[_0x2741('0x19f')],_0x2741('0xdb'))[_0x2741('0x46')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x53e3e4['ContactId'],'ListId':_0x53e3e4[_0x2741('0xdd')],'VoiceQueueId':_0x53e3e4['VoiceQueueId']||undefined,'CampaignId':_0x53e3e4[_0x2741('0xdf')]||undefined})[_0x2741('0xa0')](loggerCatch('[rescheduleContact][AgentReject]'));break;default:return!![];}};Dialer[_0x2741('0x1c')][_0x2741('0x109')]=function(_0xe231e4,_0x3d0242,_0x3c8000){var _0x3b6855=this;var _0x4bec0d=new History(_0xe231e4);var _0x5d61ec=![];var _0x4bc03a;var _0x43a43b;return new Promise(function(_0x1e33ee,_0x3d618e){if(_['isUndefined'](_0x3d0242)&&typeof _0x3d0242!==_0x2741('0x167')){return _0x3d618e(msgResponse(_0x2741('0x1a0'),'Failure',_0x2741('0x1a1')));}if(_[_0x2741('0x40')](_0x3c8000)&&typeof _0x3c8000!==_0x2741('0x167')){return _0x3d618e(msgResponse(_0x2741('0x1a0'),_0x2741('0x92'),'evt\x20is\x20undefine'));}hopperUtils[_0x2741('0xd5')](_0x4bec0d,_0x3c8000[_0x2741('0x1a2')],_0x3d0242)[_0x2741('0x3e')](function(_0x502d67){if(_0x502d67[_0x2741('0xd8')]==0x1)_0x5d61ec=!![];switch(_0x3c8000[_0x2741('0x1a2')]){case'0':_0x3d0242[_0x2741('0x1a3')]+=0x1;_0x4bec0d[_0x2741('0x6f')]=0x0;_0x4bec0d['statedesc']=_0x2741('0x1a4');_0x4bec0d['countnosuchnumberretry']+=0x1;_0x4bec0d[_0x2741('0xe8')]+=0x1;ami['emit'](_0x2741('0x1a5'),ut[_0x2741('0x11d')](_0xe231e4,_0x2741('0x1a6')));_0x4bc03a=_0x3d0242['dialNoSuchNumberRetryFrequency'];_0x43a43b=_0x3d0242['callAdditionalPhoneAfterMin'];hopperUtils[_0x2741('0xc8')](_0x4bec0d)[_0x2741('0xa0')](loggerCatch(_0x2741('0x11e')));if(_0x3b6855['checkRetriveMax'](0x0,_0xe231e4,_0x3d0242)&&!_0x5d61ec){if(_0x4bec0d['countnosuchnumberretry']>=_0x3d0242['dialNoSuchNumberMaxRetry']){_0x3b6855[_0x2741('0x127')](_0x4bec0d,_0x1e33ee,_0x3d618e,_0x2741('0x1a7'));}else{_0x3b6855['stateGlobal'](_0x4bec0d,_0x1e33ee,_0x3d618e,_0x2741('0x1a7'));}}break;case'3':_0x3d0242[_0x2741('0x1a8')]+=0x1;_0x4bec0d['state']=0x3;_0x4bec0d[_0x2741('0x70')]='NoAnswer';_0x4bec0d[_0x2741('0x120')]+=0x1;_0x4bec0d[_0x2741('0xe8')]+=0x1;var _0x3d19cf=ut[_0x2741('0x1a9')](_0xe231e4,_0x3d0242);ami[_0x2741('0x41')](_0x2741('0x1aa'),_0x3d19cf);_0x4bc03a=_0x3d0242[_0x2741('0x196')];_0x43a43b=_0x3d0242[_0x2741('0x1ab')];hopperUtils[_0x2741('0xc8')](_0x4bec0d)[_0x2741('0xa0')](loggerCatch(_0x2741('0x1ac')));if(_0x3b6855['checkRetriveMax'](0x3,_0xe231e4,_0x3d0242)&&!_0x5d61ec){if(_0x4bec0d[_0x2741('0x120')]>=_0x3d0242['dialNoAnswerMaxRetry']){_0x3b6855[_0x2741('0x127')](_0x4bec0d,_0x1e33ee,_0x3d618e,_0x2741('0x1ad'));}else{_0x3b6855[_0x2741('0x124')](_0x4bec0d,_0x1e33ee,_0x3d618e,'reason\x203\x20ringing\x20no\x20answer');}}break;case'5':_0x3d0242[_0x2741('0x1ae')]+=0x1;_0x4bec0d['state']=0x5;_0x4bec0d['statedesc']=_0x2741('0x1af');_0x4bec0d[_0x2741('0x11f')]+=0x1;_0x4bec0d[_0x2741('0xe8')]+=0x1;ami[_0x2741('0x41')](_0x2741('0x1b0'),ut[_0x2741('0x11d')](_0xe231e4,'busy'));_0x4bc03a=_0x3d0242[_0x2741('0x1b1')];_0x43a43b=_0x3d0242[_0x2741('0x1ab')];hopperUtils[_0x2741('0xc8')](_0x4bec0d)[_0x2741('0xa0')](loggerCatch(_0x2741('0x1b2')));if(_0x3b6855[_0x2741('0x193')](0x5,_0xe231e4,_0x3d0242)&&!_0x5d61ec){if(_0x4bec0d['countbusyretry']>=_0x3d0242[_0x2741('0x197')]){_0x3b6855[_0x2741('0x127')](_0x4bec0d,_0x1e33ee,_0x3d618e,_0x2741('0x1b3'));}else{_0x3b6855[_0x2741('0x124')](_0x4bec0d,_0x1e33ee,_0x3d618e,'reason\x205\x20busy');}}break;case'8':_0x3d0242[_0x2741('0x1b4')]+=0x1;_0x4bec0d['state']=0x8;_0x4bec0d[_0x2741('0x70')]=_0x2741('0x1b5');_0x4bec0d['countcongestionretry']+=0x1;_0x4bec0d[_0x2741('0xe8')]+=0x1;_0x4bc03a=_0x3d0242[_0x2741('0x1b6')];_0x43a43b=_0x3d0242[_0x2741('0x1ab')];ami[_0x2741('0x41')](_0x2741('0x1b7'),ut[_0x2741('0x11d')](_0xe231e4,_0x2741('0x1b8')));hopperUtils['createHistory'](_0x4bec0d)['catch'](loggerCatch(_0x2741('0x1b9')));if(_0x3b6855['checkRetriveMax'](0x8,_0xe231e4,_0x3d0242)&&!_0x5d61ec){if(_0x4bec0d['countcongestionretry']>=_0x3d0242[_0x2741('0x199')]){_0x3b6855['createStateFinal'](_0x4bec0d,_0x1e33ee,_0x3d618e,'reason\x208\x20congestion');}else{_0x3b6855[_0x2741('0x124')](_0x4bec0d,_0x1e33ee,_0x3d618e,'reason\x208\x20congestion');}}break;case'11':_0x3d0242[_0x2741('0x1ba')]+=0x1;_0x4bec0d[_0x2741('0x6f')]=0xb;_0x4bec0d[_0x2741('0x70')]='Abandoned';_0x4bec0d[_0x2741('0xe7')]+=0x1;_0x4bec0d['countglobal']+=0x1;_0x4bc03a=_0x3d0242['dialAbandonedRetryFrequency'];_0x43a43b=_0x3d0242[_0x2741('0x1ab')];hopperUtils[_0x2741('0xc8')](_0x4bec0d)[_0x2741('0xa0')](loggerCatch(_0x2741('0xec')));if(_0x3b6855['checkRetriveMax'](0xb,_0xe231e4,_0x3d0242)&&!_0x5d61ec){if(_0x4bec0d[_0x2741('0xe7')]>=_0x3d0242[_0x2741('0xea')]){_0x3b6855[_0x2741('0x127')](_0x4bec0d,_0x1e33ee,_0x3d618e,_0x2741('0x1bb'));}else{_0x3b6855[_0x2741('0x124')](_0x4bec0d,_0x1e33ee,_0x3d618e,_0x2741('0x1bb'));}}break;case'20':_0x3d0242['outboundRejectCallsDay']+=0x1;_0x4bec0d['state']=0x14;_0x4bec0d[_0x2741('0x70')]=_0x2741('0x1bc');_0x4bec0d['countagentrejectretry']+=0x1;_0x4bec0d[_0x2741('0xe8')]+=0x1;_0x4bc03a=_0x3d0242[_0x2741('0x19f')];_0x43a43b=_0x3d0242['callAdditionalPhoneAfterMin'];ami['emit'](_0x2741('0x1bd'),ut[_0x2741('0x11d')](_0xe231e4,_0x2741('0x1be')));hopperUtils[_0x2741('0xc8')](_0x4bec0d)['catch'](loggerCatch(_0x2741('0x1bf')));if(_0x3b6855['checkRetriveMax'](0x14,_0xe231e4,_0x3d0242)&&!_0x5d61ec){if(_0x4bec0d['countagentrejectretry']>=_0x3d0242[_0x2741('0x1c0')]){_0x3b6855['createStateFinal'](_0x4bec0d,_0x1e33ee,_0x3d618e,_0x2741('0x1c1'));}else{_0x3b6855[_0x2741('0x124')](_0x4bec0d,_0x1e33ee,_0x3d618e,_0x2741('0x1c1'));}}break;default:_0x3d0242[_0x2741('0x13a')]+=0x1;_0x4bec0d['state']=0xc;_0x4bec0d['statedesc']=_0x3c8000[_0x2741('0x1a2')];_0x4bc03a=_0x3d0242[_0x2741('0x19f')];_0x43a43b=_0x3d0242[_0x2741('0x1ab')];hopperUtils['createHistory'](_0x4bec0d)[_0x2741('0xa0')](loggerCatch(_0x2741('0x1c2')));if(_0x3b6855[_0x2741('0x193')](_0x3c8000[_0x2741('0x1a2')],_0xe231e4,_0x3d0242)&&!_0x5d61ec){if(_0x4bec0d[_0x2741('0x11f')]+_0x4bec0d[_0x2741('0x194')]+_0x4bec0d['countnoanswerretry']+_0x4bec0d[_0x2741('0x121')]+_0x4bec0d['countdropretry']+_0x4bec0d[_0x2741('0xe7')]+_0x4bec0d[_0x2741('0x11c')]+_0x4bec0d[_0x2741('0x122')]>=_0x3d0242[_0x2741('0x123')]){_0x3b6855[_0x2741('0x124')](_0x4bec0d,_0x1e33ee,_0x3d618e,_0x3c8000[_0x2741('0x1a2')]);}else{_0x3b6855['createStateFinal'](_0x4bec0d,_0x1e33ee,_0x3d618e,_0x3c8000['reason']);}}}})[_0x2741('0x3e')](function(){if(_0x5d61ec){hopperUtils['swapAdditionalPhones'](_0x4bec0d,_0x4bc03a,_0x43a43b)['then'](function(){return _0x1e33ee(0x1);});}});});};Dialer[_0x2741('0x1c')][_0x2741('0x124')]=function(_0x27d3c4,_0x4f9d29,_0x335bf8,_0x5bcc75){var _0x3cc239=new Final(_0x27d3c4);_0x3cc239[_0x2741('0x6f')]=0xf;_0x3cc239[_0x2741('0x70')]='Global';this[_0x2741('0x127')](_0x3cc239,_0x4f9d29,_0x335bf8,_0x5bcc75);};Dialer[_0x2741('0x1c')]['createStateFinal']=function(_0x12a942,_0x1f1c62,_0x25bd65,_0x275a66){hopperUtils[_0x2741('0xc9')](_0x12a942)['then'](function(){return _0x1f1c62(msgResponse('[callProgressDetecting]',_0x2741('0x107'),_0x275a66));})[_0x2741('0xa0')](function(){return _0x25bd65(msgResponse(_0x2741('0x1c3'),'Failure',_0x2741('0x1c4')));});};Dialer[_0x2741('0x1c')][_0x2741('0xa')]=function(_0x3e10f1){var _0x53d626=_0x3e10f1[_0x2741('0x1c5')]/0x64;var _0x5e81d2=_0x3e10f1[_0x2741('0x1c6')]/(_0x3e10f1[_0x2741('0x1c6')]+_0x3e10f1[_0x2741('0xc5')]);var _0x12e587=Math[_0x2741('0x1c7')](_0x3e10f1[_0x2741('0x1c8')]*(_0x3e10f1[_0x2741('0x1c9')]/0x64));var _0x140e3e=Math[_0x2741('0x1c7')](_0x3e10f1[_0x2741('0x1c8')]*(_0x3e10f1[_0x2741('0x1ca')]/0x64));var _0x34c6d9=_0x3e10f1['available']+_0x3e10f1[_0x2741('0x1cb')];var _0x6fa744=Math['floor'](_0x3e10f1[_0x2741('0x59')]*_0x3e10f1[_0x2741('0x5c')]*_0x3e10f1[_0x2741('0x1cc')]*_0x3e10f1[_0x2741('0x1cd')]);if(_[_0x2741('0x40')](_0x3e10f1[_0x2741('0x60')])){if(!_[_0x2741('0x40')](_0x3e10f1[_0x2741('0x29')])){_0x3e10f1[_0x2741('0x29')]=undefined;loggerPredictive[_0x2741('0x66')]('[startMethodPredictive][StartProgressive]',_0x2741('0x1ce'));}if(!_[_0x2741('0x40')](_0x3e10f1[_0x2741('0x64')])){loggerPredictive[_0x2741('0x66')](_0x2741('0x1cf'),_0x2741('0x1d0'));clearInterval(_0x3e10f1[_0x2741('0x64')]);_0x3e10f1[_0x2741('0x64')]=undefined;}_0x3e10f1['startProgressive']=moment()[_0x2741('0x46')]('YYYY-MM-DD\x20HH:mm:ss');loggerPredictive[_0x2741('0x49')](_0x3e10f1[_0x2741('0x62')],_0x2741('0x1d1'),_0x3e10f1[_0x2741('0x60')]);this['handlePower'](_0x3e10f1,0x1);}else if(ifInterval(_0x3e10f1[_0x2741('0x1d2')],_0x3e10f1['startProgressive'])){this[_0x2741('0xb1')](_0x3e10f1,0x1);loggerPredictiveCalls[_0x2741('0x49')]('[startMethodPredictive][StartProgressive][Loop]',_0x3e10f1[_0x2741('0x60')],_0x3e10f1[_0x2741('0x62')]);_0x3e10f1[_0x2741('0x59')]=0x0;_0x3e10f1['predictiveIntervalErlangCallsDroppedCalls']=0x0;}else if(_0x53d626<_0x5e81d2&&_0x3e10f1['dialPredictiveOptimization']===_0x2741('0x1d3')){clearPredictiveAttributes(_0x3e10f1);loggerPredictive[_0x2741('0x49')]('[stopMethodPredictive][ReStartProgressive][ExceededDropDay]',_0x2741('0x1d4'),_0x5e81d2,_0x2741('0x60'),_0x3e10f1[_0x2741('0x62')]);}else if(_0x6fa744<_0x3e10f1[_0x2741('0xcf')]&&_0x3e10f1[_0x2741('0x1d5')]===_0x2741('0x1d3')){clearPredictiveAttributes(_0x3e10f1);loggerPredictive[_0x2741('0x49')](_0x2741('0x1d6'),_0x2741('0x1d7'),_0x6fa744,_0x2741('0x1d8'),_0x3e10f1[_0x2741('0xcf')],_0x2741('0x60'),_0x3e10f1[_0x2741('0x62')]);}else if(!ifInterval(_0x3e10f1['dialPredictiveInterval'],_0x3e10f1[_0x2741('0x60')])&&_[_0x2741('0x40')](_0x3e10f1[_0x2741('0x29')])&&!_[_0x2741('0x40')](_0x3e10f1[_0x2741('0x60')])){_0x3e10f1['startPredictive']=moment()['format'](_0x2741('0xc4'));loggerPredictive['info'](_0x3e10f1['name'],'started\x20in\x20predictive\x20at',_0x3e10f1[_0x2741('0x29')]);hopperUtils[_0x2741('0x1d9')](_0x3e10f1[_0x2741('0x1d2')])[_0x2741('0x3e')](this[_0x2741('0x1da')](_0x3e10f1))[_0x2741('0x3e')](mergeDataErlangB(_0x3e10f1))['then'](this['startMethodPredictive'](_0x3e10f1))['catch'](loggerCatchPredictive(_0x2741('0x1db'),_0x3e10f1));}else if(!ifInterval(_0x3e10f1[_0x2741('0x1d2')],_0x3e10f1['startPredictive'])){_0x3e10f1[_0x2741('0xcf')]=0x0;_0x3e10f1['startPredictive']=moment()[_0x2741('0x46')](_0x2741('0xc4'));loggerPredictive[_0x2741('0x49')](_0x3e10f1['name'],_0x2741('0x1dc'),_0x3e10f1[_0x2741('0x29')]);clearInterval(_0x3e10f1['handlePredictive']);_0x3e10f1['handlePredictive']=undefined;hopperUtils[_0x2741('0x1d9')](_0x3e10f1[_0x2741('0x1d2')])['then'](this[_0x2741('0x1da')](_0x3e10f1))[_0x2741('0x3e')](mergeDataErlangB(_0x3e10f1))[_0x2741('0x3e')](this[_0x2741('0x1dd')](_0x3e10f1))[_0x2741('0xa0')](loggerCatchPredictive(_0x2741('0x1de'),_0x3e10f1));}else if(_0x3e10f1[_0x2741('0x1c8')]&&_0x34c6d9<_0x3e10f1[_0x2741('0x1c8')]-_0x140e3e){clearPredictiveAttributes(_0x3e10f1);loggerPredictive[_0x2741('0x49')](_0x3e10f1[_0x2741('0x62')],'switch\x20in\x20progressive\x20because\x20available\x20agents\x20(',_0x34c6d9,')\x20are\x20less\x20than\x20threshold\x20(',_0x3e10f1[_0x2741('0x1c8')],'-',_0x140e3e,'=',_0x3e10f1[_0x2741('0x1c8')]-_0x140e3e,')');}else if(_0x3e10f1['predictiveIntervalAvailable']&&_0x34c6d9>_0x3e10f1[_0x2741('0x1c8')]+_0x12e587){clearPredictiveAttributes(_0x3e10f1);loggerPredictive[_0x2741('0x49')](_0x3e10f1[_0x2741('0x62')],_0x2741('0x1df'),_0x34c6d9,')\x20are\x20more\x20than\x20threshold\x20(',_0x3e10f1[_0x2741('0x1c8')],'+',_0x12e587,'=',_0x3e10f1[_0x2741('0x1c8')]+_0x12e587,')');}};Dialer[_0x2741('0x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('0x1f0'),_0x2a8f46[_0x2741('0x62')]);if(_0x2a8f46[_0x2741('0x73')]){_0x2a8f46[_0x2741('0x73')]=![];_0x215c5d['queueBooked'][_0x215c5d[_0x2741('0x26')][_0x3290af][_0x2741('0xc1')]]=[];ami[_0x2741('0x9a')]({'actionid':_0x3290af,'action':_0x2741('0x1f1'),'queue':_0x2a8f46[_0x2741('0x62')]})[_0x2741('0xa0')](function(){utils['decrementOriginate'](_0x2a8f46,_0x2741('0x1f2'));hopperUtils['rescheduleContact']({'active':![],'ContactId':_0x215c5d[_0x2741('0x26')][_0x3290af]['ContactId'],'ListId':_0x215c5d[_0x2741('0x26')][_0x3290af][_0x2741('0xdd')],'VoiceQueueId':_0x215c5d[_0x2741('0x26')][_0x3290af][_0x2741('0xde')]||undefined,'CampaignId':_0x215c5d[_0x2741('0x26')][_0x3290af][_0x2741('0xdf')]||undefined})['catch'](loggerCatch('[unlockOriginate][syncQueueStatusComplete]'));delete _0x215c5d[_0x2741('0x26')][_0x3290af];});}else{loggerBooked[_0x2741('0x49')](_0x2741('0x1f3'),JSON[_0x2741('0x75')](_0x2a8f46[_0x2741('0x73')]),_0x2741('0x1f0'),_0x2a8f46[_0x2741('0x62')]);utils[_0x2741('0xc0')](_0x2a8f46,'[checkContactBlack]');hopperUtils[_0x2741('0xd9')]({'active':![],'ContactId':_0x215c5d['actions'][_0x3290af]['ContactId'],'ListId':_0x215c5d['actions'][_0x3290af][_0x2741('0xdd')],'VoiceQueueId':_0x215c5d[_0x2741('0x26')][_0x3290af][_0x2741('0xde')]||undefined,'CampaignId':_0x215c5d[_0x2741('0x26')][_0x3290af][_0x2741('0xdf')]||undefined})[_0x2741('0xa0')](loggerCatch('[unlockOriginate][syncQueueStatusComplete]'));delete _0x215c5d['actions'][_0x3290af];}}else{return _0x215c5d[_0x2741('0x166')](_0x2a8f46,_0x4742e0);}}else{if(utils['getSeconds'](undefined,_0x4742e0[_0x2741('0x1f4')])<_0x2a8f46[_0x2741('0x1f5')]*0x3c){if(_0x4742e0[_0x2741('0x14c')]&&!_0x4742e0['Agent'][_0x2741('0x1f6')]){_0x215c5d[_0x2741('0x20')][_0x2741('0xf9')](_0x4742e0['id'])[_0x2741('0x1f')](function(){utils[_0x2741('0xc0')](_0x2a8f46,_0x2741('0x1f2'));});}else{hopperUtils['unlockContact']({'active':![]},_0x4742e0['id'],0x1)['finally'](function(){utils[_0x2741('0xc0')](_0x2a8f46,'[checkContactBlack]');});}}else{_0x2a8f46[_0x2741('0x1f7')]+=0x1;utils[_0x2741('0xc0')](_0x2a8f46,_0x2741('0x1f2'));if(_0x2a8f46[_0x2741('0x1f8')]){hopperUtils[_0x2741('0xd9')]({'active':![],'recallme':![],'UserId':null,'ContactId':_0x4742e0['ContactId'],'ListId':_0x4742e0[_0x2741('0xdd')],'VoiceQueueId':_0x4742e0[_0x2741('0xde')]||undefined,'CampaignId':_0x4742e0['CampaignId']||undefined})[_0x2741('0xa0')](loggerCatch(_0x2741('0x1f9')));hopperUtils[_0x2741('0xc8')](createObjHistory(_0x2a8f46,_0x4742e0,utils[_0x2741('0x68')][_0x2741('0x1fa')],0x17,'RecallInQueue'))[_0x2741('0xa0')](loggerCatch(_0x2741('0x1fb')));}else{_0x215c5d['saveInDb'](createObjHistory(_0x2a8f46,_0x4742e0,utils[_0x2741('0x68')][_0x2741('0x1fc')],0x16,_0x2741('0x1fd')),_0x2741('0x1fe'),'[Originate][HistoryRecallClose]');}}}}else{_0x2a8f46[_0x2741('0x1ff')]+=0x1;_0x215c5d[_0x2741('0x160')](createObjHistory(_0x2a8f46,_0x4742e0,utils[_0x2741('0x68')][_0x2741('0x200')],0xd,'Blacklist'),_0x2741('0x201'),_0x2741('0x202'));throw'inBlackList';}};};Dialer[_0x2741('0x1c')][_0x2741('0x165')]=function(_0x36bb7d){var _0x42fd87=this;var _0x217655=_0x36bb7d[_0x2741('0x203')]-_0x36bb7d[_0x2741('0x80')];emitCampaignSummary(_0x36bb7d);if(_0x217655>0x0&&_0x36bb7d['temp']==0x0){if(_0x217655>this[_0x2741('0x25')]){_0x217655=this[_0x2741('0x25')];}_0x36bb7d[_0x2741('0x204')]=0x1;hopperUtils[_0x2741('0x205')](_0x36bb7d,_0x217655)[_0x2741('0x3e')](function(_0x26a2ec){_0x36bb7d[_0x2741('0x204')]=0x0;if(_0x26a2ec){if(!utils[_0x2741('0x206')](_0x26a2ec)){_0x36bb7d[_0x2741('0x67')]=utils[_0x2741('0x68')][_0x2741('0x6d')];logger[_0x2741('0x49')](_0x2741('0x207')+_0x36bb7d[_0x2741('0x62')]);}else{_0x36bb7d[_0x2741('0x80')]+=_0x26a2ec['length'];_0x36bb7d[_0x2741('0x67')]=utils[_0x2741('0x68')][_0x2741('0x208')];for(var _0x22497e=0x0;_0x22497e<_0x26a2ec[_0x2741('0x99')];_0x22497e+=0x1){_0x36bb7d['ivrTotalCallsDays']+=0x1;if(_[_0x2741('0xf1')](_0x26a2ec[_0x22497e])||_[_0x2741('0xf1')](_0x26a2ec[_0x22497e][_0x2741('0x17e')])||_[_0x2741('0xf1')](_0x26a2ec[_0x22497e]['phone'])){_0x42fd87[_0x2741('0x15b')]('[actionOriginate]\x20',_0x36bb7d,_0x26a2ec[_0x22497e]);}else{hopperUtils[_0x2741('0x209')](_['pick'](_0x26a2ec[_0x22497e],[_0x2741('0xdf'),_0x2741('0x16a')]))[_0x2741('0x3e')](_0x42fd87[_0x2741('0x1ec')](_0x36bb7d,_0x26a2ec[_0x22497e]))[_0x2741('0xa0')](function(_0x522cdb){logger[_0x2741('0x66')](_0x2741('0x20a'),_0x522cdb);utils[_0x2741('0xc0')](_0x36bb7d,_0x2741('0x20b'));});}}}}})[_0x2741('0xa0')](function(_0x420f2c){_0x36bb7d[_0x2741('0x204')]=0x0;logger['error'](_0x2741('0x20c'),_0x420f2c);});}};Dialer[_0x2741('0x1c')][_0x2741('0xb1')]=function(_0xa488ac,_0x3daa7b){var _0x3bb5b6=this;var _0x139c1e=[];if(_0x3daa7b<0x1||_0xa488ac[_0x2741('0xaf')]===_0x2741('0x9')){_0x3daa7b=0x1;}var _0x1ed2bd=Math[_0x2741('0x1e9')](_0xa488ac[_0x2741('0x13f')]*_0x3daa7b)-_0xa488ac[_0x2741('0x80')];if(_0xa488ac[_0x2741('0x20d')]>0x0){var _0x540777=_0xa488ac[_0x2741('0x20d')]-_0xa488ac[_0x2741('0x80')]-_0xa488ac['talking']-_0xa488ac[_0x2741('0x141')];if(_0x1ed2bd>_0x540777){_0x1ed2bd=_0x540777;}}if(_0x1ed2bd>0x0&&_0xa488ac[_0x2741('0x204')]==0x0){if(_0xa488ac[_0x2741('0xaf')]===_0x2741('0x9')){_0x1ed2bd=0x1;}if(_0x1ed2bd>this[_0x2741('0x25')]){_0x1ed2bd=this[_0x2741('0x25')];}for(var _0x759d51 in this[_0x2741('0x23')]){if(typeof this['agents'][_0x759d51]!==_0x2741('0x153')){if(this['agents'][_0x759d51][_0x2741('0x6f')]==='not_inuse'&&this[_0x2741('0x23')][_0x759d51][_0x2741('0xf8')]===_0x2741('0x87')){_0x139c1e[_0x2741('0xa1')](this[_0x2741('0x23')][_0x759d51]['id']);}}}_0xa488ac[_0x2741('0x204')]=0x1;hopperUtils['getContactDialer'](_0xa488ac,_0x139c1e,_0x1ed2bd)['then'](function(_0x588333){_0xa488ac[_0x2741('0x204')]=0x0;if(_0x588333){if(!utils[_0x2741('0x206')](_0x588333)){hopperUtils[_0x2741('0x20e')](_0xa488ac)[_0x2741('0x3e')](sendMessageReschedule(_0xa488ac))[_0x2741('0xa0')](loggerCatch(_0x2741('0x20f')));}else{_0xa488ac[_0x2741('0x80')]+=_0x588333[_0x2741('0x99')];_0xa488ac[_0x2741('0x67')]=_0xa488ac['dialMethod']===_0x2741('0x9')?utils[_0x2741('0x68')][_0x2741('0x142')]:utils[_0x2741('0x68')][_0x2741('0x208')];for(var _0x53c73d=0x0;_0x53c73d<_0x588333[_0x2741('0x99')];_0x53c73d+=0x1){if(_['isNil'](_0x588333[_0x53c73d])||_[_0x2741('0xf1')](_0x588333[_0x53c73d][_0x2741('0x17e')])||_[_0x2741('0xf1')](_0x588333[_0x53c73d][_0x2741('0x16a')])){_0x3bb5b6[_0x2741('0x15b')](_0x2741('0x210'),_0xa488ac,_0x588333[_0x53c73d]);}else{hopperUtils[_0x2741('0x211')](_['pick'](_0x588333[_0x53c73d],['VoiceQueueId',_0x2741('0x16a')]))[_0x2741('0x3e')](_0x3bb5b6['checkContactBlack'](_0xa488ac,_0x588333[_0x53c73d]))[_0x2741('0xa0')](function(_0xd402a0){logger[_0x2741('0x66')]('[actionOriginate]',_0xd402a0);utils[_0x2741('0xc0')](_0xa488ac,_0x2741('0x212'));});}}}}})['catch'](function(_0x2d75f7){_0xa488ac['temp']=0x0;logger[_0x2741('0x66')](_0x2741('0x20c'),_0x2d75f7);});}};Dialer[_0x2741('0x1c')][_0x2741('0x64')]=function(_0x4936a7){if(_0x4936a7[_0x2741('0x20d')]>0x0){var _0x2e1de1=_0x4936a7[_0x2741('0x20d')]-_0x4936a7['originated']-_0x4936a7[_0x2741('0x1cb')];if(_0x2e1de1>0x0&&_0x4936a7['temp']==0x0){this[_0x2741('0x213')](_0x4936a7);}else{loggerPredictiveCalls[_0x2741('0x49')](_0x2741('0x214'));}}else{this[_0x2741('0x213')](_0x4936a7);}};Dialer[_0x2741('0x1c')][_0x2741('0x213')]=function(_0x119d8f){var _0x20e505=this;var _0x55bd65=[];_0x119d8f['originated']+=0x1;for(var _0x2439fe in this[_0x2741('0x23')]){if(typeof this[_0x2741('0x23')][_0x2439fe]!=='undefined'){if(this['agents'][_0x2439fe][_0x2741('0x6f')]===_0x2741('0x215')&&this[_0x2741('0x23')][_0x2439fe][_0x2741('0xf8')]===_0x2741('0x87')){_0x55bd65[_0x2741('0xa1')](this['agents'][_0x2439fe]['id']);}}}_0x119d8f[_0x2741('0x204')]=0x1;return this[_0x2741('0x216')](_0x119d8f['id'],_0x55bd65,0x1,_0x119d8f[_0x2741('0x217')],_0x119d8f)['then'](function(_0x886959){_0x119d8f['temp']=0x1;if(_0x886959){if(!utils['checkContactEmpty'](_0x886959)){utils[_0x2741('0x218')](_0x119d8f,0x1,0x0);return hopperUtils[_0x2741('0x20e')](_0x119d8f)['then'](sendMessageReschedule(_0x119d8f))[_0x2741('0xa0')](loggerCatch(_0x2741('0x20f')));}else{_0x119d8f['message']=utils[_0x2741('0x68')]['RUNNING'];if(_[_0x2741('0xf1')](_0x886959[0x0])||_[_0x2741('0xf1')](_0x886959[0x0]['Contact'])||_[_0x2741('0xf1')](_0x886959[0x0][_0x2741('0x16a')])){_0x20e505[_0x2741('0x15b')]('[actionOriginate]\x20',_0x119d8f,_0x886959[0x0]);}else{return hopperUtils[_0x2741('0x211')](_[_0x2741('0x76')](_0x886959[0x0],[_0x2741('0xde'),_0x2741('0x16a')]))['then'](_0x20e505[_0x2741('0x1ec')](_0x119d8f,_0x886959[0x0]))[_0x2741('0xa0')](function(_0x399c68){logger['error'](_0x2741('0x219'),_0x399c68);utils[_0x2741('0xc0')](_0x119d8f,_0x2741('0x219'));});}}}})[_0x2741('0xa0')](function(_0x3e9d85){_0x119d8f[_0x2741('0x204')]=0x0;logger[_0x2741('0x66')](_0x2741('0x20c'),_0x3e9d85);});};Dialer['prototype'][_0x2741('0x1e0')]=function(_0x216268,_0x2c4afa,_0x4feecf,_0x56dcbd,_0x1fecc0,_0x3b56a3){loggerPredictive[_0x2741('0x49')](_0x2741('0x21a'));loggerPredictive[_0x2741('0x49')]('M:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x216268);loggerPredictive['info']('Interval:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x2c4afa);loggerPredictive['info'](_0x2741('0x21b'),_0x4feecf);loggerPredictive['info'](_0x2741('0x21c'),_0x56dcbd);loggerPredictive['info']('Amax:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x1fecc0);loggerPredictive[_0x2741('0x49')](_0x2741('0x5d'));return new Promise(function(_0x91b0d4,_0x148b57){if(_0x216268<=0x0||isNaN(_0x216268)){return _0x148b57(msgResponse(_0x2741('0x21d'),'Error',_0x2741('0x21e')+_0x216268));}if(_0x4feecf<=0x0||isNaN(_0x4feecf)){return _0x148b57(msgResponse(_0x2741('0x21d'),_0x2741('0x85'),'Ts\x20=\x20'+_0x4feecf));}if(_0x56dcbd<=0x0||isNaN(_0x56dcbd)){return _0x148b57(msgResponse(_0x2741('0x21d'),_0x2741('0x85'),_0x2741('0x21f')+_0x56dcbd));}if(_0x2c4afa<=0x0||isNaN(_0x2c4afa)){return _0x148b57(msgResponse(_0x2741('0x21d'),'Error',_0x2741('0x220')+_0x2c4afa));}if(_0x1fecc0<=0x0||isNaN(_0x1fecc0)){return _0x148b57(msgResponse('[abandonmentRate]',_0x2741('0x85'),_0x2741('0x221')+_0x1fecc0));}_0x3b56a3=_0x3b56a3||0x0;var _0x1235ec=0x1/_0x4feecf;var _0x2d235a=0x0;var _0x26bda9=0x0;var _0x3b52ad=0x0;var _0x1a1504=0x0;for(var _0x1c4e33=0x0;_0x3b52ad<_0x1fecc0;_0x1c4e33+=0x1){_0x26bda9=_0x1c4e33/_0x2c4afa;_0x2d235a=(_0x56dcbd*_0x26bda9+_0x3b56a3)/_0x1235ec;_0x3b52ad=utils[_0x2741('0x222')](_0x2d235a,_0x216268);_0x1a1504=_0x2d235a/_0x216268*(0x1-utils[_0x2741('0x222')](_0x2d235a,_0x216268));}return _0x91b0d4({'erlangCalls':_0x1c4e33,'erlangCallToSecond':_0x2c4afa/_0x1c4e33,'erlangAbandonmentRate':_0x3b52ad,'erlangBusyFactor':_0x1a1504});});};Dialer[_0x2741('0x1c')]['busyFactor']=function(_0x27ec82,_0x4709ef,_0x346d4e,_0x31712b,_0x5e5276,_0x18d675){loggerPredictive[_0x2741('0x49')](_0x2741('0x223'));loggerPredictive[_0x2741('0x49')]('M:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x27ec82);loggerPredictive['info'](_0x2741('0x224'),_0x4709ef);loggerPredictive[_0x2741('0x49')](_0x2741('0x21b'),_0x346d4e);loggerPredictive[_0x2741('0x49')](_0x2741('0x21c'),_0x31712b);loggerPredictive[_0x2741('0x49')](_0x2741('0x225'),_0x5e5276);loggerPredictive[_0x2741('0x49')]('---------------------------');return new Promise(function(_0xe1bc6d,_0x51c357){if(_0x27ec82<=0x0||isNaN(_0x27ec82)){return _0x51c357(msgResponse(_0x2741('0x226'),_0x2741('0x85'),_0x2741('0x21e')+_0x27ec82));}if(_0x346d4e<=0x0||isNaN(_0x346d4e)){return _0x51c357(msgResponse('[busyFactor]',_0x2741('0x85'),_0x2741('0x227')+_0x346d4e));}if(_0x31712b<=0x0||isNaN(_0x31712b)){return _0x51c357(msgResponse(_0x2741('0x226'),_0x2741('0x85'),_0x2741('0x21f')+_0x31712b));}if(_0x4709ef<=0x0||isNaN(_0x4709ef)){return _0x51c357(msgResponse(_0x2741('0x226'),_0x2741('0x85'),_0x2741('0x220')+_0x4709ef));}if(_0x5e5276<=0x0||isNaN(_0x5e5276)){return _0x51c357(msgResponse(_0x2741('0x226'),_0x2741('0x85'),_0x2741('0x228')+_0x5e5276));}_0x18d675=_0x18d675||0x0;var _0x35fb64=0x1/_0x346d4e;var _0x136f6e=0x0;var _0x510ac6=0x0;var _0x17da8b=0x0;var _0x2d0eb0=0x0;for(var _0x466ccd=0x0;_0x2d0eb0<_0x5e5276;_0x466ccd+=0x1){_0x510ac6=_0x466ccd/_0x4709ef;_0x136f6e=(_0x31712b*_0x510ac6+_0x18d675)/_0x35fb64;_0x17da8b=utils['erlangb'](_0x136f6e,_0x27ec82);_0x2d0eb0=_0x136f6e/_0x27ec82*(0x1-utils[_0x2741('0x222')](_0x136f6e,_0x27ec82));}return _0xe1bc6d({'erlangCalls':_0x466ccd,'erlangCallToSecond':_0x4709ef/_0x466ccd,'erlangAbandonmentRate':_0x17da8b,'erlangBusyFactor':_0x2d0eb0});});};module[_0x2741('0x229')]=Dialer;