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_0x1820ac=function(_0x3bca51){while(--_0x3bca51){_0xc85498['push'](_0xc85498['shift']());}};_0x1820ac(++_0x473ec6);}(_0x8e31,0x125));var _0x18e3=function(_0x2112d4,_0x3c863c){_0x2112d4=_0x2112d4-0x0;var _0x434972=_0x8e31[_0x2112d4];return _0x434972;};'use strict';var util=require(_0x18e3('0x0'));var _=require('lodash');var BPromise=require('bluebird');var uuid=require(_0x18e3('0x1'));var moment=require(_0x18e3('0x2'));var rr=require('rr');var md5=require(_0x18e3('0x3'));var Redis=require(_0x18e3('0x4'));var ut=require(_0x18e3('0x5'));var config=require(_0x18e3('0x6'));var logger=require(_0x18e3('0x7'))(_0x18e3('0x8'));var loggerBooked=require(_0x18e3('0x7'))('booked');var loggerPredictive=require('../../../config/logger')(_0x18e3('0x9'));var loggerPredictiveCalls=require(_0x18e3('0x7'))('predictiveCalls');var loggerSyncQueueSummary=require('../../../config/logger')('syncQueueSummary');var ami=require('../ami');config[_0x18e3('0xa')]=_[_0x18e3('0xb')](config[_0x18e3('0xa')],{'host':_0x18e3('0xc'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x18e3('0xa')]));var cmHopper=require(_0x18e3('0xd'));var cmHopperHistory=require(_0x18e3('0xe'));var cmHopperBlack=require(_0x18e3('0xf'));var voiceQueueRt=require('../rpc/voiceQueueRt');var Action=require(_0x18e3('0x10'));var History=require(_0x18e3('0x11'));var Final=require(_0x18e3('0x12'));var AgentComplete=require(_0x18e3('0x13'));var QueueCallerAbandon=require(_0x18e3('0x14'));var Hangup=require('./hangup');var ipAgi=process[_0x18e3('0x15')]['XCALLY_IP_AGI']||_0x18e3('0x16');var strategy={'rrmemory':_0x18e3('0x17'),'roundrobin':_0x18e3('0x18')};var Sequence=function(){};Sequence[_0x18e3('0x19')]['enqueue']=function(_0x401d11){this[_0x18e3('0x1a')]=this[_0x18e3('0x1a')]?this['tail'][_0x18e3('0x1b')](_0x401d11):_0x401d11();};function Dialer(_0xcce7e7,_0x150d6d){this[_0x18e3('0x1c')]=new Sequence();this['preview']=_0x150d6d;this[_0x18e3('0x1d')]=_0xcce7e7[_0x18e3('0x1d')];this[_0x18e3('0x1e')]=_0xcce7e7['campaigns'];this['agents']=_0xcce7e7[_0x18e3('0x1f')];this[_0x18e3('0x20')]=_0xcce7e7['trunks'];this[_0x18e3('0x21')]=config[_0x18e3('0x21')]||0x2;this['channels']={};this[_0x18e3('0x22')]={};this['contactsId']={};this[_0x18e3('0x23')]={};this[_0x18e3('0x24')]={};this[_0x18e3('0x25')]={};this[_0x18e3('0x26')]={};this[_0x18e3('0x27')]={};this['queueBooked']={};this[_0x18e3('0x28')]={};ami['on']('agentconnect',this[_0x18e3('0x29')][_0x18e3('0x2a')](this));ami['on']('queuecallerabandon',this['syncQueueCallerAbandon'][_0x18e3('0x2a')](this));ami['on'](_0x18e3('0x2b'),this['syncOriginateResponse'][_0x18e3('0x2a')](this));ami['on'](_0x18e3('0x2c'),this['syncAgentComplete']['bind'](this));ami['on'](_0x18e3('0x2d'),this[_0x18e3('0x2e')][_0x18e3('0x2a')](this));ami['on'](_0x18e3('0x2f'),this[_0x18e3('0x30')][_0x18e3('0x2a')](this));ami['on'](_0x18e3('0x31'),this[_0x18e3('0x32')]['bind'](this));ami['on'](_0x18e3('0x33'),this[_0x18e3('0x34')]['bind'](this));ami['on']('queuemember',this[_0x18e3('0x35')][_0x18e3('0x2a')](this));ami['on'](_0x18e3('0x36'),this[_0x18e3('0x37')][_0x18e3('0x2a')](this));this[_0x18e3('0x38')]();this[_0x18e3('0x39')]();}function isNotNull(_0x59e1d3){return _0x59e1d3!==null&&!_['isUndefined'](_0x59e1d3);}function checkIsLoggedIn(_0x25bd01,_0x4bd4da){return function(){if(_0x4bd4da<=0x0){_0x25bd01[_0x18e3('0x3a')]=_0x18e3('0x3b');throw _0x25bd01['name']+'\x20AGENTS\x20NOT\x20LOGGED';}};}function isActive(_0x24d9a4){return _0x24d9a4;}function checkIsActive(_0x3310ae,_0x487a92){return function(){if(!isActive(_0x487a92)){_0x3310ae[_0x18e3('0x3a')]=_0x18e3('0x3c');throw _0x3310ae[_0x18e3('0x3d')]+_0x18e3('0x3e');}};}function checkInterval(_0xe7ed7f){return function(){if(!isNotNull(_0xe7ed7f[_0x18e3('0x3f')])){_0xe7ed7f[_0x18e3('0x3a')]=_0x18e3('0x40');throw _0xe7ed7f[_0x18e3('0x3d')]+_0x18e3('0x41');}if(!isNotNull(_0xe7ed7f[_0x18e3('0x3f')][_0x18e3('0x42')])){_0xe7ed7f['message']=_0x18e3('0x40');throw _0xe7ed7f[_0x18e3('0x3d')]+_0x18e3('0x41');}if(!isNotNull(_['isEmpty'](_0xe7ed7f[_0x18e3('0x3f')][_0x18e3('0x42')]))){_0xe7ed7f[_0x18e3('0x3a')]=_0x18e3('0x40');throw _0xe7ed7f[_0x18e3('0x3d')]+_0x18e3('0x41');}};}function msgResponse(_0x309e20,_0x356caf,_0x419d37){return{'action':_0x309e20,'response':_0x356caf,'message':_0x419d37,'stack':_0x419d37};}function myreject(_0x45fce6){return function(_0x4b0f91){return _0x45fce6(msgResponse('[ifTime][Action]',_0x18e3('0x43'),JSON['stringify'](_0x4b0f91)));};}function getSeconds(_0x3ba0d8,_0x333062){var _0x4d218e=moment(_0x3ba0d8)['milliseconds'](0x0);var _0x56b5e6=moment(_0x333062)[_0x18e3('0x44')](0x0);return _0x4d218e[_0x18e3('0x45')](_0x56b5e6,'seconds');}function emit(_0x3b272d,_0x1f6bae,_0x1128d2){io['to'](_0x3b272d)[_0x18e3('0x46')](_0x1f6bae,_0x1128d2);}function emitVoiceQueueSummary(_0x83d603){if(_0x83d603[_0x18e3('0x47')]===_0x18e3('0x48')){var _0x137e91={'id':_0x83d603['id'],'name':_0x83d603[_0x18e3('0x3d')],'strategy':_0x83d603[_0x18e3('0x49')],'answered':_0x83d603[_0x18e3('0x4a')],'available':_0x83d603[_0x18e3('0x4b')],'loggedIn':_0x83d603[_0x18e3('0x4c')],'pTalking':_0x83d603['pTalking'],'sumBillable':_0x83d603[_0x18e3('0x4d')],'sumDuration':_0x83d603['sumDuration'],'sumHoldTime':_0x83d603[_0x18e3('0x4e')]||0x0,'talking':_0x83d603[_0x18e3('0x4f')],'total':_0x83d603[_0x18e3('0x50')],'type':_0x83d603['type'],'unmanaged':_0x83d603[_0x18e3('0x51')],'abandoned':_0x83d603['abandoned'],'waiting':_0x83d603[_0x18e3('0x52')],'loggedInDb':_0x83d603[_0x18e3('0x53')],'dialActive':_0x83d603[_0x18e3('0x54')],'dialMethod':_0x83d603[_0x18e3('0x55')],'dialOriginateCallerIdName':_0x83d603[_0x18e3('0x56')],'dialOriginateCallerIdNumber':_0x83d603[_0x18e3('0x57')],'dialOriginateTimeout':_0x83d603['dialOriginateTimeout'],'dialPrefix':_0x83d603['dialPrefix'],'outboundAnswerAgiCallsDay':_0x83d603[_0x18e3('0x58')],'outboundAnswerCallsDay':_0x83d603[_0x18e3('0x59')],'outboundBlacklistCallsDay':_0x83d603[_0x18e3('0x5a')],'outboundBusyCallsDay':_0x83d603[_0x18e3('0x5b')],'outboundCongestionCallsDay':_0x83d603[_0x18e3('0x5c')],'outboundDropCallsDayACS':_0x83d603[_0x18e3('0x5d')],'outboundDropCallsDayCallersExit':_0x83d603[_0x18e3('0x5e')],'outboundDropCallsDayTimeout':_0x83d603[_0x18e3('0x5f')],'outboundNoAnswerCallsDay':_0x83d603[_0x18e3('0x60')],'outboundNoSuchCallsDay':_0x83d603[_0x18e3('0x61')],'outboundOriginateFailureCallsDay':_0x83d603[_0x18e3('0x62')],'outboundReCallsDay':_0x83d603['outboundReCallsDay'],'outboundRejectCallsDay':_0x83d603['outboundRejectCallsDay'],'outboundUnknownCallsDay':_0x83d603[_0x18e3('0x63')],'predictiveIntervalAnsweredCalls':_0x83d603['predictiveIntervalAnsweredCalls'],'predictiveIntervalAvgHoldtime':_0x83d603[_0x18e3('0x64')],'predictiveIntervalAvgTalktime':_0x83d603['predictiveIntervalAvgTalktime'],'predictiveIntervalDroppedCallsCallersExit':_0x83d603['predictiveIntervalDroppedCallsCallersExit'],'predictiveIntervalDroppedCallsTimeout':_0x83d603[_0x18e3('0x65')],'predictiveIntervalErlangCalls':_0x83d603[_0x18e3('0x66')],'predictiveIntervalErlangCallsDroppedCalls':_0x83d603[_0x18e3('0x67')],'predictiveIntervalHitRate':_0x83d603['predictiveIntervalHitRate'],'predictiveIntervalMultiplicativeFactor':_0x83d603['predictiveIntervalMultiplicativeFactor'],'predictiveIntervalPauses':_0x83d603[_0x18e3('0x68')],'predictiveIntervalAvailable':_0x83d603[_0x18e3('0x69')],'predictiveIntervalTotalCalls':_0x83d603[_0x18e3('0x6a')],'message':_0x83d603[_0x18e3('0x3a')],'originated':_0x83d603[_0x18e3('0x6b')],'erlangCalls':_0x83d603[_0x18e3('0x6c')],'erlangCallToSecond':_0x83d603[_0x18e3('0x6d')],'erlangAbandonmentRate':_0x83d603[_0x18e3('0x6e')],'erlangBusyFactor':_0x83d603[_0x18e3('0x6f')],'startPredictive':_0x83d603['startPredictive'],'startProgressive':_0x83d603['startProgressive']};if(_0x83d603['Trunk']){_0x137e91[_0x18e3('0x70')]={'id':_0x83d603[_0x18e3('0x70')]['id'],'name':_0x83d603['Trunk']['name'],'active':_0x83d603[_0x18e3('0x70')][_0x18e3('0x71')],'callerid':_0x83d603[_0x18e3('0x70')][_0x18e3('0x72')]};}if(_0x83d603[_0x18e3('0x3f')]){_0x137e91['Interval']={'id':_0x83d603[_0x18e3('0x3f')]['id'],'name':_0x83d603[_0x18e3('0x3f')]['name']};}var _0x1524df=md5(JSON[_0x18e3('0x73')](_0x137e91));if(_0x83d603[_0x18e3('0x3')]!==_0x1524df){_0x83d603['md5']=_0x1524df;emit(util[_0x18e3('0x74')](_0x18e3('0x75'),_0x137e91[_0x18e3('0x3d')]),'voice_queue:save',_0x137e91);}}}function emitCampaignSummary(_0x2aa0be){if(_0x2aa0be['type']===_0x18e3('0x76')){emit(util[_0x18e3('0x74')](_0x18e3('0x77'),_0x2aa0be[_0x18e3('0x3d')]),_0x18e3('0x78'),_0x2aa0be);}}function checkGetDataPredictive(_0x54af8b){if(isNotNull(_0x54af8b)&&!_[_0x18e3('0x79')](_0x54af8b)){loggerPredictive[_0x18e3('0x7a')](_0x18e3('0x7b'));loggerPredictive[_0x18e3('0x7a')](_0x18e3('0x7c'),_0x54af8b[_0x18e3('0x6a')]);loggerPredictive[_0x18e3('0x7a')](_0x18e3('0x7d'),_0x54af8b[_0x18e3('0x7e')]);loggerPredictive['info']('Dropped\x20Timeout:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x54af8b[_0x18e3('0x65')]);loggerPredictive['info'](_0x18e3('0x7f'),_0x54af8b[_0x18e3('0x80')]);loggerPredictive[_0x18e3('0x7a')](_0x18e3('0x81'),_0x54af8b['predictiveIntervalAvgHoldtime']);loggerPredictive[_0x18e3('0x7a')](_0x18e3('0x82'),_0x54af8b[_0x18e3('0x83')]);loggerPredictive['info'](_0x18e3('0x84'));if(_0x54af8b[_0x18e3('0x6a')]>0x0){if(!_[_0x18e3('0x85')](_0x54af8b[_0x18e3('0x83')])&&_0x54af8b[_0x18e3('0x83')]>0x0){return!![];}loggerPredictive['info'](_0x18e3('0x86'));if(!_[_0x18e3('0x85')](_0x54af8b['predictiveIntervalAvgHoldtime'])&&_0x54af8b['predictiveIntervalAvgHoldtime']>0x0){return!![];}loggerPredictive[_0x18e3('0x7a')](_0x18e3('0x87'));}else{loggerPredictive[_0x18e3('0x7a')](_0x18e3('0x88'));}}else{loggerPredictive[_0x18e3('0x7a')](_0x18e3('0x89'));}return![];}function mergeDataErlangB(_0x310dc6){return function(_0x3558ce){loggerPredictive[_0x18e3('0x7a')](_0x18e3('0x8a'));loggerPredictive[_0x18e3('0x7a')](_0x18e3('0x8b'),_0x3558ce['erlangCalls']);loggerPredictive[_0x18e3('0x7a')](_0x18e3('0x8c'),_0x3558ce['erlangCallToSecond']);loggerPredictive[_0x18e3('0x7a')](_0x18e3('0x8d'),_0x3558ce[_0x18e3('0x6e')]);loggerPredictive[_0x18e3('0x7a')](_0x18e3('0x8e'),_0x3558ce[_0x18e3('0x6f')]);loggerPredictive[_0x18e3('0x7a')](_0x18e3('0x8d'),_0x3558ce[_0x18e3('0x6e')]);loggerPredictive['info'](_0x18e3('0x84'));_[_0x18e3('0x8f')](_0x310dc6,_0x3558ce);};}function getDiff(_0x4718e7){var _0xd06fd7=moment()[_0x18e3('0x44')](0x0);var _0x29164d=moment(_0x4718e7)[_0x18e3('0x44')](0x0);return _0xd06fd7[_0x18e3('0x45')](_0x29164d,_0x18e3('0x90'));}function ifInterval(_0x552e2f,_0x2e5590){if(_[_0x18e3('0x85')](_0x2e5590)){return![];}return getDiff(_0x2e5590)<_0x552e2f*0x3c;}function freeVariablesPredictive(_0x5c8703){if(isNotNull(_0x5c8703)){if(!_[_0x18e3('0x85')](_0x5c8703[_0x18e3('0x26')])){_0x5c8703[_0x18e3('0x26')]=undefined;loggerPredictive[_0x18e3('0x7a')](_0x5c8703['name'],_0x18e3('0x91'));}if(!_[_0x18e3('0x85')](_0x5c8703[_0x18e3('0x25')])){_0x5c8703[_0x18e3('0x25')]=undefined;loggerPredictive[_0x18e3('0x7a')](_0x5c8703[_0x18e3('0x3d')],_0x18e3('0x92'));}if(!_[_0x18e3('0x85')](_0x5c8703[_0x18e3('0x93')])){clearInterval(_0x5c8703['handlePredictive']);_0x5c8703['handlePredictive']=undefined;loggerPredictive[_0x18e3('0x7a')](_0x5c8703['name'],_0x18e3('0x94'));}}}function erlangb(_0x509df1,_0x445609){if(_0x445609===0x0){return 0x0;}var _0x5428eb=0x1;for(var _0x15de94=0x1;_0x15de94<=_0x445609;_0x15de94+=0x1){_0x5428eb=0x1+_0x5428eb*_0x15de94/_0x509df1;}return 0x1/_0x5428eb;}function isVoiceQueueOutbound(_0x536886){return _0x536886===_0x18e3('0x48');}function isNotPreview(_0x39ae90){return _0x39ae90!==_0x18e3('0x95');}function isCampaignIvr(_0x1d529c){return _0x1d529c===_0x18e3('0x76');}function getCallerId(_0x2ff7d,_0xa272e5,_0x123e27){if(!_['isUndefined'](_0x123e27)&&typeof _0x123e27===_0x18e3('0x96')&&!_['isEmpty'](_0x123e27)){if(!_['isUndefined'](_0xa272e5)&&typeof _0xa272e5===_0x18e3('0x96')&&!_[_0x18e3('0x79')](_0xa272e5)){return util[_0x18e3('0x74')](_0x18e3('0x97'),_0xa272e5,_0x123e27);}return util[_0x18e3('0x74')](_0x18e3('0x97'),_0x123e27,_0x123e27);}if(!_[_0x18e3('0x85')](_0x2ff7d)&&typeof _0x2ff7d===_0x18e3('0x96')&&!_['isEmpty'](_0x2ff7d)){return _0x2ff7d;}return'\x22\x22\x20<>';}function loggerCatchQueueSummary(_0x2f9dec,_0x495849){return function(_0x2a47c9){freeVariablesPredictive(_0x495849);emitVoiceQueueSummary(_0x495849);emitCampaignSummary(_0x495849);loggerSyncQueueSummary[_0x18e3('0x98')](_0x2f9dec,util[_0x18e3('0x99')](_0x2a47c9,{'showHidden':![],'depth':null}));};}function loggerCatchPredictive(_0x2d3362,_0x450f9e){return function(_0x1fdcde){loggerPredictive[_0x18e3('0x98')](_0x450f9e['name'],_0x2d3362);loggerPredictive['error'](_0x1fdcde['stack']);freeVariablesPredictive(_0x450f9e);};}function loggerCatch(_0x21d751){return function(_0x48a8a4){logger['error'](_0x21d751,util[_0x18e3('0x99')](_0x48a8a4,{'showHidden':![],'depth':null}));};}function checkContactEmpty(_0x1c7829){return _0x1c7829&&!_['isUndefined'](_0x1c7829)&&_0x1c7829[_0x18e3('0x9a')]>0x0;}function decremetOriginate(_0x56f5c9){if(!_[_0x18e3('0x85')](_0x56f5c9)&&_0x56f5c9!==null){if(typeof _0x56f5c9['originated']!=='undefined'){if(_0x56f5c9[_0x18e3('0x6b')]>0x0){_0x56f5c9[_0x18e3('0x6b')]-=0x1;}else{logger[_0x18e3('0x98')]('[decremetOriginate]\x20object\x20originated\x20is\x20negative');}}}else{logger[_0x18e3('0x98')](_0x18e3('0x9b'));}}function checkContactLowerLimitOriginate(_0x2cfa26,_0x10600d,_0xb163b8){if(_0x10600d>_0xb163b8){for(var _0x57b0ec=0x0;_0x57b0ec<_0x10600d-_0xb163b8;_0x57b0ec+=0x1){decremetOriginate(_0x2cfa26);}}}function loggerGetContactDialer(_0x5078d3,_0x59ecff,_0xa5a5da){return function(_0x174cc5){checkContactLowerLimitOriginate(_0x59ecff,_0xa5a5da,0x0);logger[_0x18e3('0x98')](_0x5078d3,util[_0x18e3('0x99')](_0x174cc5,{'showHidden':![],'depth':null}));};}function sendMessageReschedule(_0x2911dd){return function(_0x9c3a0b){if(isNotNull(_0x9c3a0b)&&isNotNull(_0x9c3a0b[0x0])){if(_0x9c3a0b[0x0][_0x18e3('0x9c')]>0x0){_0x2911dd[_0x18e3('0x3a')]='RESCHEDULED_CONTACTS';logger[_0x18e3('0x7a')]('[getContactDialer2][ReScheduled]'+_0x2911dd[_0x18e3('0x3d')],_0x9c3a0b[0x0][_0x18e3('0x9c')],_0x18e3('0x9d'));}else{_0x2911dd[_0x18e3('0x3a')]=_0x18e3('0x9e');logger['info']('[getContactDialer2][Empty]'+_0x2911dd[_0x18e3('0x3d')]);}}};}function notSendMessagesQueue(_0x450b1d){if(_0x450b1d[_0x18e3('0x9f')]){freeVariablesPredictive(_0x450b1d);if(_0x450b1d[_0x18e3('0x6b')]===0x0&&_0x450b1d[_0x18e3('0x4f')]===0x0&&_0x450b1d[_0x18e3('0x52')]===0x0&&(_0x450b1d[_0x18e3('0xa0')]||0x0)===0x0){_0x450b1d['sendMessageOneNotActive']=![];_0x450b1d[_0x18e3('0x4b')]=0x0;_0x450b1d[_0x18e3('0x3a')]='NOT_ACTIVE';loggerSyncQueueSummary[_0x18e3('0x98')](_0x18e3('0xa1'),_0x450b1d[_0x18e3('0x3d')],'is\x20not\x20active');}else{_0x450b1d['message']=_0x18e3('0xa2');loggerSyncQueueSummary[_0x18e3('0x98')](_0x18e3('0xa1'),_0x450b1d[_0x18e3('0x3d')],'is\x20disactive');}emitVoiceQueueSummary(_0x450b1d);}}function notSendMessagesCampaign(_0xea3a41){if(_0xea3a41['sendMessageOneNotActive']){if(_0xea3a41[_0x18e3('0x6b')]===0x0){_0xea3a41[_0x18e3('0x9f')]=![];_0xea3a41[_0x18e3('0x3a')]='NOT_ACTIVE';loggerSyncQueueSummary[_0x18e3('0x98')]('[syncQueueSummary]\x20Campaign\x20Ivr:\x20',_0xea3a41[_0x18e3('0x3d')],_0x18e3('0xa3'));}else{_0xea3a41[_0x18e3('0x3a')]=_0x18e3('0xa2');loggerSyncQueueSummary[_0x18e3('0x98')]('[syncQueueSummary]\x20Campaign\x20Ivr:\x20',_0xea3a41[_0x18e3('0x3d')],'is\x20disactive');}emitCampaignSummary(_0xea3a41);}}function createObjHistory(_0x3f2689,_0x714da2,_0x3c0587,_0x35ba14,_0x1cd08a){_0x3f2689[_0x18e3('0x3a')]=_0x3c0587;var _0x22b0ee=new Action(_0x3f2689,_0x714da2);var _0x1a5225=new History(_0x22b0ee);_0x1a5225[_0x18e3('0xa4')]=_0x35ba14;_0x1a5225['statedesc']=_0x1cd08a;_0x1a5225['endtime']=_0x22b0ee[_0x18e3('0xa5')];return _0x1a5225;}Dialer[_0x18e3('0x19')][_0x18e3('0x39')]=function(){var _0x4f1612=this;setInterval(function(){_0x4f1612[_0x18e3('0xa6')](_0x4f1612[_0x18e3('0x23')],'[uniqueid]');_0x4f1612['clearZombieChannels'](_0x4f1612[_0x18e3('0x22')],_0x18e3('0xa7'));},0x32c8);};Dialer[_0x18e3('0x19')][_0x18e3('0xa6')]=function(_0x187550,_0x573fee){var _0x334180=this;for(var _0x247ce3 in _0x187550){if(typeof _0x187550[_0x247ce3]!==_0x18e3('0xa8')){this[_0x18e3('0x1c')][_0x18e3('0xa9')](function(){if(!_[_0x18e3('0xaa')](_0x187550[_0x247ce3])){return ami[_0x18e3('0xab')]({'action':_0x18e3('0xac'),'channel':_0x187550[_0x247ce3][_0x18e3('0xad')]})[_0x18e3('0xae')](function(_0x31c25c){if(_0x31c25c[_0x18e3('0x3a')]===_0x18e3('0xaf')){setTimeout(function(){if(_0x187550[_0x247ce3]&&_0x187550[_0x247ce3][_0x18e3('0x47')]!==_0x18e3('0x76')){_0x334180[_0x18e3('0xb0')](_0x334180[_0x18e3('0x1d')][_0x187550[_0x247ce3]['queue']]);logger[_0x18e3('0x98')](_0x18e3('0xb1'),_0x573fee,_0x247ce3,_0x187550[_0x247ce3]['queue']);delete _0x187550[_0x247ce3];}if(_0x187550[_0x247ce3]&&_0x187550[_0x247ce3][_0x18e3('0x47')]==='ivr'){_0x334180['updateOriginated'](_0x334180['campaigns'][_0x187550[_0x247ce3]['queue']]);logger[_0x18e3('0x98')]('[Dialer][checkChannel][ivr]',_0x573fee,_0x247ce3,_0x187550[_0x247ce3][_0x18e3('0xb2')]);delete _0x187550[_0x247ce3];}},0x2328);}});}});}}};Dialer[_0x18e3('0x19')]['countReScheduled']=function(_0x41f28a){return BPromise[_0x18e3('0xb3')]()[_0x18e3('0xb4')](cmHopper['countReScheduled'](_0x41f28a))[_0x18e3('0xae')](loggerCatch(_0x18e3('0xb5')));};Dialer[_0x18e3('0x19')][_0x18e3('0xb6')]=function(_0x12a950){return BPromise[_0x18e3('0xb3')]()[_0x18e3('0xb4')](cmHopperBlack[_0x18e3('0xb6')](_0x12a950))['catch'](loggerCatch(_0x18e3('0xb7')));};Dialer[_0x18e3('0x19')][_0x18e3('0xb8')]=function(_0x3c13ec){return BPromise['resolve']()[_0x18e3('0xb4')](cmHopperBlack[_0x18e3('0xb8')](_0x3c13ec))['catch'](loggerCatch(_0x18e3('0xb9')));};Dialer[_0x18e3('0x19')]['averageHandleTime']=function(_0xaa5ecb){return BPromise[_0x18e3('0xb3')]()[_0x18e3('0xb4')](cmHopperHistory[_0x18e3('0xba')](_0xaa5ecb))[_0x18e3('0xae')](loggerCatch(_0x18e3('0xbb')));};Dialer['prototype'][_0x18e3('0xbc')]=function(_0x35895c){return BPromise[_0x18e3('0xb3')]()['then'](cmHopper[_0x18e3('0xbc')](_0x35895c))[_0x18e3('0xae')](loggerCatch(_0x18e3('0xbd')));};Dialer[_0x18e3('0x19')][_0x18e3('0xbe')]=function(_0x52793f,_0x5c250c,_0x3498ca){return BPromise[_0x18e3('0xb3')]()[_0x18e3('0xb4')](cmHopper[_0x18e3('0xbe')](_0x52793f,_0x5c250c,_0x3498ca))['catch'](loggerCatch(_0x18e3('0xbf')));};Dialer[_0x18e3('0x19')][_0x18e3('0xc0')]=function(_0x15a533,_0x1b8922,_0x2566a5,_0x399883,_0x1b83bc){return BPromise[_0x18e3('0xb3')]()['then'](cmHopper['getContactDialer'](_0x15a533,_0x1b8922,_0x2566a5,_0x399883))[_0x18e3('0xae')](function(_0x129633){_0x1b83bc['temp']-=_0x2566a5;_0x1b83bc[_0x18e3('0xc1')]=_0x1b83bc[_0x18e3('0xc1')]>0x0?_0x1b83bc[_0x18e3('0xc1')]:0x0;loggerCatch('[getContactDialer]\x20')(_0x129633);});};Dialer[_0x18e3('0x19')][_0x18e3('0xc2')]=function(_0x44f454,_0x2e4430,_0x41a733,_0x16dd37){return BPromise[_0x18e3('0xb3')]()[_0x18e3('0xb4')](cmHopper[_0x18e3('0xc2')](_0x44f454,_0x2e4430,_0x41a733))[_0x18e3('0xae')](function(_0x467f94){_0x16dd37[_0x18e3('0xc1')]-=_0x2e4430;_0x16dd37[_0x18e3('0xc1')]=_0x16dd37['temp']>0x0?_0x16dd37[_0x18e3('0xc1')]:0x0;loggerCatch(_0x18e3('0xc3'))(_0x467f94);});};Dialer[_0x18e3('0x19')][_0x18e3('0xc4')]=function(_0x29de5d){return BPromise[_0x18e3('0xb3')]()['then'](voiceQueueRt[_0x18e3('0xc4')](_0x29de5d))['catch'](loggerCatch(_0x18e3('0xc5')));};Dialer[_0x18e3('0x19')][_0x18e3('0xc6')]=function(_0x4dc161){return BPromise['resolve']()['then'](cmHopper[_0x18e3('0xc6')](_0x4dc161))[_0x18e3('0xae')](loggerCatch(_0x18e3('0xc7')));};Dialer[_0x18e3('0x19')][_0x18e3('0xc8')]=function(_0xc910e7){return BPromise[_0x18e3('0xb3')]()[_0x18e3('0xb4')](cmHopperHistory[_0x18e3('0xc8')](_0xc910e7))[_0x18e3('0xae')](loggerCatch(_0x18e3('0xc9')));};Dialer[_0x18e3('0x19')][_0x18e3('0xb0')]=function(_0x3c1d26){if(!_[_0x18e3('0x85')](_0x3c1d26)&&_0x3c1d26!==null){if(typeof _0x3c1d26[_0x18e3('0x6b')]!==_0x18e3('0xa8')){if(_0x3c1d26['originated']>0x0){_0x3c1d26[_0x18e3('0x6b')]-=0x1;}else{logger[_0x18e3('0x98')](_0x18e3('0xca'));}}}else{logger[_0x18e3('0x98')](_0x18e3('0xcb'));}};Dialer[_0x18e3('0x19')][_0x18e3('0xcc')]=function(_0x11e49d,_0x371289){var _0x428a96=this;return function(_0x11b601){_0x428a96['updateOriginated'](_0x371289);logger[_0x18e3('0x98')](_0x11e49d,util[_0x18e3('0x99')](_0x11b601,{'showHidden':![],'depth':null}));};};Dialer[_0x18e3('0x19')]['emptyContact']=function(_0xfee0d8,_0x495141,_0x33e056){var _0x396d66={'state':0x19,'statedesc':_0x18e3('0xcd')};this[_0x18e3('0xb0')](_0x495141);this[_0x18e3('0xce')](_[_0x18e3('0x8f')](_0x396d66,_[_0x18e3('0xcf')](_0x33e056,['ContactId',_0x18e3('0xd0'),_0x18e3('0xd1'),_0x18e3('0xd2'),'CampaignId'])),'[emptyContact][createHistory]',_0x18e3('0xd3'));logger[_0x18e3('0x98')](_0xfee0d8);};Dialer['prototype'][_0x18e3('0xd4')]=function(_0x3a9d20){return _0x3a9d20===_0x18e3('0xd5');};Dialer[_0x18e3('0x19')][_0x18e3('0xd6')]=function(_0x58c5ef){return!_['isUndefined'](_0x58c5ef)&&_0x58c5ef&&!_['isUndefined'](_0x58c5ef[_0x18e3('0x3d')])&&!_[_0x18e3('0x85')](_0x58c5ef[_0x18e3('0x71')])&&_0x58c5ef[_0x18e3('0x71')]&&(this[_0x18e3('0x20')][util[_0x18e3('0x74')]('SIP/%s',_0x58c5ef[_0x18e3('0x3d')])][_0x18e3('0xac')]===_0x18e3('0xd7')||this[_0x18e3('0x20')][util[_0x18e3('0x74')](_0x18e3('0xd8'),_0x58c5ef[_0x18e3('0x3d')])][_0x18e3('0xac')]===_0x18e3('0xd9'));};Dialer['prototype'][_0x18e3('0xce')]=function(_0x636de1,_0xb73173,_0x78404f){this['createHistory'](_0x636de1)[_0x18e3('0xae')](loggerCatch(_0xb73173));this[_0x18e3('0xc6')](_0x636de1)['catch'](loggerCatch(_0x78404f));};Dialer['prototype'][_0x18e3('0x34')]=function(_0x191ed8){var _0x19a6dc=this['uniqueId'][_0x191ed8[_0x18e3('0xda')]];var _0x556186;if(!_[_0x18e3('0xaa')](_0x191ed8)&&!_['isNil'](_0x191ed8[_0x18e3('0xdb')])&&!_[_0x18e3('0xaa')](_0x191ed8[_0x18e3('0xdb')][_0x18e3('0xdc')])&&_0x191ed8[_0x18e3('0xdd')]==='xcally-motion-dialer'&&_0x19a6dc){if(_0x19a6dc[_0x18e3('0x47')]!==_0x18e3('0x76')&&this[_0x18e3('0x1d')][_0x19a6dc[_0x18e3('0xb2')]][_0x18e3('0xde')]&&_0x191ed8[_0x18e3('0xdf')]===_0x18e3('0xe0')){delete this['uniqueId'][_0x191ed8[_0x18e3('0xda')]];this[_0x18e3('0xb0')](this[_0x18e3('0x1d')][_0x19a6dc[_0x18e3('0xb2')]]);this[_0x18e3('0x1d')][_0x19a6dc[_0x18e3('0xb2')]]['outboundAnswerCallsDay']+=0x1;this[_0x18e3('0x1d')][_0x19a6dc[_0x18e3('0xb2')]][_0x18e3('0x58')]+=0x1;_0x556186=new Hangup(_0x19a6dc,_0x191ed8);_0x556186[_0x18e3('0xa4')]=0x12;_0x556186[_0x18e3('0xe1')]='HangupInAMD';_0x556186[_0x18e3('0xe2')]=_0x18e3('0xe3');ami[_0x18e3('0x46')]('custom:amd',ut[_0x18e3('0xe4')](_0x556186,'amd'));this['saveInDb'](_0x556186,_0x18e3('0xe5'),_0x18e3('0xe6'));}if(_0x19a6dc['type']!=='ivr'&&this[_0x18e3('0x1d')][_0x19a6dc[_0x18e3('0xb2')]][_0x18e3('0xde')]&&_0x191ed8[_0x18e3('0xdf')]===_0x18e3('0xe7')){var _0xf7d33c=this;return new BPromise(function(_0x956739,_0x17631c){delete _0xf7d33c['uniqueId'][_0x191ed8[_0x18e3('0xda')]];_0xf7d33c[_0x18e3('0xb0')](_0xf7d33c['voiceQueues'][_0x19a6dc[_0x18e3('0xb2')]]);_0xf7d33c[_0x18e3('0x1d')][_0x19a6dc[_0x18e3('0xb2')]][_0x18e3('0x59')]+=0x1;_0xf7d33c[_0x18e3('0x1d')][_0x19a6dc[_0x18e3('0xb2')]][_0x18e3('0x58')]+=0x1;var _0x118f31=_0xf7d33c['voiceQueues'][_0x19a6dc[_0x18e3('0xb2')]];var _0x4e3d39=new Hangup(_0x19a6dc,_0x191ed8);_0x4e3d39[_0x18e3('0xa4')]=0x13;_0x4e3d39[_0x18e3('0xe1')]=_0x18e3('0xe8');_0x4e3d39[_0x18e3('0xe2')]=_0x18e3('0xe3');_0x4e3d39['countmachineretry']+=0x1;_0x4e3d39[_0x18e3('0xe9')]+=0x1;_0x4e3d39[_0x18e3('0xea')]=!![];ami[_0x18e3('0x46')](_0x18e3('0xeb'),ut[_0x18e3('0xe4')](_0x4e3d39,_0x18e3('0xea')));_0xf7d33c['createHistory'](_0x4e3d39)['catch'](loggerCatch(_0x18e3('0xec')));if(_0x4e3d39['countbusyretry']+_0x4e3d39[_0x18e3('0xed')]+_0x4e3d39[_0x18e3('0xee')]+_0x4e3d39[_0x18e3('0xef')]+_0x4e3d39[_0x18e3('0xf0')]+_0x4e3d39[_0x18e3('0xf1')]+_0x4e3d39['countmachineretry']+_0x4e3d39[_0x18e3('0xf2')]>=_0x118f31[_0x18e3('0xf3')]){_0xf7d33c[_0x18e3('0xf4')](_0x4e3d39,_0x956739,_0x17631c,_0x18e3('0xf5'));}else{if(_0x4e3d39['countmachineretry']>=_0x118f31[_0x18e3('0xf6')]){_0xf7d33c[_0x18e3('0xf7')](_0x4e3d39,_0x956739,_0x17631c,_0x18e3('0xf8'));}else{_0xf7d33c['rescheduleContact']({'active':![],'countmachineretry':_0x4e3d39[_0x18e3('0xf9')],'scheduledat':moment()[_0x18e3('0xfa')](_0x118f31[_0x18e3('0xfb')],_0x18e3('0xfc'))[_0x18e3('0x74')](_0x18e3('0xfd')),'ContactId':_0x4e3d39[_0x18e3('0xfe')],'ListId':_0x4e3d39[_0x18e3('0xd0')],'VoiceQueueId':_0x4e3d39['VoiceQueueId']||undefined,'CampaignId':_0x4e3d39[_0x18e3('0xff')]||undefined})['catch'](loggerCatch('[rescheduleContact][Machine]'));_0x956739({'reschedule':0x1});}}});}if(_0x19a6dc[_0x18e3('0x47')]===_0x18e3('0x76')&&this[_0x18e3('0x1e')][_0x19a6dc['queue']][_0x18e3('0xde')]&&_0x191ed8[_0x18e3('0xdf')]===_0x18e3('0xe0')){delete this['uniqueId'][_0x191ed8['uniqueid']];this['updateOriginated'](this['campaigns'][_0x19a6dc[_0x18e3('0xb2')]]);_0x556186=new Hangup(_0x19a6dc,_0x191ed8);_0x556186['state']=0x12;_0x556186[_0x18e3('0xe1')]=_0x18e3('0x100');_0x556186['membername']=_0x18e3('0xe3');ami['emit'](_0x18e3('0xeb'),ut[_0x18e3('0xe4')](_0x556186,_0x18e3('0xea')));this[_0x18e3('0xce')](_0x556186,_0x18e3('0x101'),_0x18e3('0x102'));}if(_0x19a6dc['type']===_0x18e3('0x76')&&this[_0x18e3('0x1e')][_0x19a6dc[_0x18e3('0xb2')]][_0x18e3('0xde')]&&_0x191ed8[_0x18e3('0xdf')]===_0x18e3('0xe7')){var _0xf7d33c=this;return new BPromise(function(_0x1df565,_0x49e8d4){delete _0xf7d33c[_0x18e3('0x23')][_0x191ed8[_0x18e3('0xda')]];_0xf7d33c['updateOriginated'](_0xf7d33c[_0x18e3('0x1e')][_0x19a6dc[_0x18e3('0xb2')]]);_0xf7d33c[_0x18e3('0x1e')][_0x19a6dc[_0x18e3('0xb2')]][_0x18e3('0x59')]+=0x1;_0xf7d33c[_0x18e3('0x1e')][_0x19a6dc[_0x18e3('0xb2')]][_0x18e3('0x58')]+=0x1;var _0x41803b=_0xf7d33c[_0x18e3('0x1e')][_0x19a6dc[_0x18e3('0xb2')]];var _0x15c406=new Hangup(_0x19a6dc,_0x191ed8);_0x15c406[_0x18e3('0xa4')]=0x13;_0x15c406[_0x18e3('0xe1')]=_0x18e3('0xe8');_0x15c406[_0x18e3('0xe2')]=_0x18e3('0xe3');_0x15c406[_0x18e3('0xf9')]+=0x1;_0x15c406[_0x18e3('0xe9')]+=0x1;_0x15c406[_0x18e3('0xea')]=!![];ami['emit'](_0x18e3('0xeb'),ut['buildObj'](_0x15c406,'amd'));_0xf7d33c[_0x18e3('0xc8')](_0x15c406)[_0x18e3('0xae')](loggerCatch('[syncAgentComplete][createHistory][0]'));if(_0x15c406[_0x18e3('0x103')]+_0x15c406[_0x18e3('0xed')]+_0x15c406[_0x18e3('0xee')]+_0x15c406[_0x18e3('0xef')]+_0x15c406[_0x18e3('0xf0')]+_0x15c406['countabandonedretry']+_0x15c406[_0x18e3('0xf9')]+_0x15c406[_0x18e3('0xf2')]>=_0x41803b[_0x18e3('0xf3')]){_0xf7d33c[_0x18e3('0xf4')](_0x15c406,_0x1df565,_0x49e8d4,_0x18e3('0xf5'));}else{if(_0x15c406['countmachineretry']>=_0x41803b[_0x18e3('0xf6')]){_0xf7d33c[_0x18e3('0xf7')](_0x15c406,_0x1df565,_0x49e8d4,_0x18e3('0xf8'));}else{_0xf7d33c[_0x18e3('0xbc')]({'active':![],'countmachineretry':_0x15c406[_0x18e3('0xf9')],'scheduledat':moment()[_0x18e3('0xfa')](_0x41803b['dialMachineRetryFrequency'],_0x18e3('0xfc'))[_0x18e3('0x74')](_0x18e3('0xfd')),'ContactId':_0x15c406[_0x18e3('0xfe')],'ListId':_0x15c406['ListId'],'VoiceQueueId':_0x15c406['VoiceQueueId']||undefined,'CampaignId':_0x15c406[_0x18e3('0xff')]||undefined})[_0x18e3('0xae')](loggerCatch(_0x18e3('0x104')));_0x1df565({'reschedule':0x1});}}});}}};Dialer['prototype'][_0x18e3('0x30')]=function(_0x5359fb){var _0x4cc1f3=this[_0x18e3('0x23')][_0x5359fb[_0x18e3('0xda')]];var _0x5d5c01=this;var _0x3bec04;if(_0x4cc1f3&&_0x4cc1f3[_0x18e3('0x47')]==='ivr'){delete this[_0x18e3('0x23')][_0x5359fb[_0x18e3('0xda')]];this[_0x18e3('0xb0')](this[_0x18e3('0x1e')][_0x4cc1f3['queue']]);this[_0x18e3('0x1e')][_0x4cc1f3[_0x18e3('0xb2')]][_0x18e3('0x105')]+=0x1;_0x3bec04=new Hangup(_0x4cc1f3,_0x5359fb);this[_0x18e3('0xc8')](_0x3bec04)[_0x18e3('0xae')](loggerCatch(_0x18e3('0x106')));this[_0x18e3('0xc6')](_0x3bec04)[_0x18e3('0xae')](loggerCatch(_0x18e3('0x107')));}if(_0x4cc1f3&&_0x4cc1f3['type']!==_0x18e3('0x76')&&isNotNull(this['voiceQueues'][_0x4cc1f3[_0x18e3('0xb2')]][_0x18e3('0x108')])){delete this[_0x18e3('0x23')][_0x5359fb[_0x18e3('0xda')]];this[_0x18e3('0xb0')](this[_0x18e3('0x1d')][_0x4cc1f3[_0x18e3('0xb2')]]);this[_0x18e3('0x1d')][_0x4cc1f3[_0x18e3('0xb2')]]['outboundAnswerCallsDay']+=0x1;this[_0x18e3('0x1d')][_0x4cc1f3[_0x18e3('0xb2')]][_0x18e3('0x58')]+=0x1;_0x3bec04=new Hangup(_0x4cc1f3,_0x5359fb);_0x3bec04[_0x18e3('0xa4')]=0x10;_0x3bec04[_0x18e3('0xe1')]=_0x18e3('0x109');_0x3bec04['membername']='AGI';this[_0x18e3('0xc8')](_0x3bec04)['catch'](loggerCatch('[syncHangupIvr][createHistory]'));this[_0x18e3('0xc6')](_0x3bec04)[_0x18e3('0xae')](loggerCatch('[syncHangupIvr]'));}if(_0x4cc1f3&&_0x4cc1f3[_0x18e3('0x47')]!==_0x18e3('0x76')&&!isNotNull(this[_0x18e3('0x1d')][_0x4cc1f3[_0x18e3('0xb2')]][_0x18e3('0x108')])){delete this[_0x18e3('0x23')][_0x5359fb[_0x18e3('0xda')]];this[_0x18e3('0xb0')](this[_0x18e3('0x1d')][_0x4cc1f3[_0x18e3('0xb2')]]);this['voiceQueues'][_0x4cc1f3[_0x18e3('0xb2')]][_0x18e3('0x63')]+=0x1;_0x3bec04=new Hangup(_0x4cc1f3,_0x5359fb);_0x3bec04[_0x18e3('0xa4')]=0xc;_0x3bec04[_0x18e3('0xe1')]=_0x5359fb[_0x18e3('0x10a')];_0x3bec04[_0x18e3('0xe2')]=_0x18e3('0x10b');this[_0x18e3('0xc8')](_0x3bec04)['catch'](loggerCatch(_0x18e3('0x106')));this[_0x18e3('0xc6')](_0x3bec04)[_0x18e3('0xae')](loggerCatch(_0x18e3('0x107')));}};Dialer[_0x18e3('0x19')]['syncAgentComplete']=function(_0x3d32b1){var _0x30fb6f=this[_0x18e3('0x23')][_0x3d32b1[_0x18e3('0xda')]];var _0xceb79c=this;if(this[_0x18e3('0x1d')][_0x3d32b1['queue']]){if(_0x30fb6f&&_0x30fb6f[_0x18e3('0x47')]!==_0x18e3('0x76')){delete this[_0x18e3('0x23')][_0x3d32b1['uniqueid']];this[_0x18e3('0x1d')][_0x3d32b1[_0x18e3('0xb2')]][_0x18e3('0x59')]+=0x1;var _0xf736e3=new AgentComplete(_0x30fb6f,_0x3d32b1);if(_0x3d32b1[_0x18e3('0x10c')]===_0x18e3('0x10d')){_0xf736e3[_0x18e3('0x10e')]=this['voiceQueues'][_0x3d32b1['queue']]['dialQueueProject2']&&this[_0x18e3('0x1d')][_0x3d32b1[_0x18e3('0xb2')]][_0x18e3('0x10f')]?moment()[_0x18e3('0x74')](_0x18e3('0xfd')):undefined;}this[_0x18e3('0xc8')](_0xf736e3)[_0x18e3('0xae')](loggerCatch(_0x18e3('0x110')));this[_0x18e3('0xc6')](_0xf736e3)['catch'](loggerCatch('[syncAgentComplete]'));}}};Dialer[_0x18e3('0x19')][_0x18e3('0x29')]=function(_0xd793b0){if(this[_0x18e3('0x1d')][_0xd793b0[_0x18e3('0xb2')]]){if(this['uniqueId'][_0xd793b0[_0x18e3('0xda')]]&&this[_0x18e3('0x23')][_0xd793b0[_0x18e3('0xda')]][_0x18e3('0x47')]!==_0x18e3('0x76')){this[_0x18e3('0xb0')](this['voiceQueues'][_0xd793b0[_0x18e3('0xb2')]]);this['uniqueId'][_0xd793b0['uniqueid']][_0x18e3('0x111')]=moment()['format'](_0x18e3('0xfd'));}}};Dialer[_0x18e3('0x19')][_0x18e3('0x112')]=function(_0x4dd761){this[_0x18e3('0xc8')](_0x4dd761)[_0x18e3('0xae')](loggerCatch(_0x18e3('0x110')));this[_0x18e3('0xc6')](_0x4dd761)[_0x18e3('0xae')](loggerCatch(_0x18e3('0x113')));};Dialer[_0x18e3('0x19')][_0x18e3('0x114')]=function(_0x3e358f){var _0x2abe96=this[_0x18e3('0x23')][_0x3e358f[_0x18e3('0xda')]];var _0x44407a=this;if(this[_0x18e3('0x1d')][_0x3e358f[_0x18e3('0xb2')]]){if(_0x2abe96&&_0x2abe96[_0x18e3('0x47')]!==_0x18e3('0x76')){delete this[_0x18e3('0x23')][_0x3e358f[_0x18e3('0xda')]];this[_0x18e3('0xb0')](this[_0x18e3('0x1d')][_0x3e358f[_0x18e3('0xb2')]]);_0x2abe96['droptime']=moment()[_0x18e3('0x74')](_0x18e3('0xfd'));var _0x228069=new QueueCallerAbandon(_0x2abe96,_0x3e358f);if(getSeconds(_0x2abe96[_0x18e3('0x115')],_0x2abe96[_0x18e3('0x116')])>=_0x2abe96[_0x18e3('0x117')]){this[_0x18e3('0x1d')][_0x3e358f['queue']]['predictiveIntervalDroppedCallsTimeout']+=0x1;this[_0x18e3('0x1d')][_0x3e358f[_0x18e3('0xb2')]][_0x18e3('0x5f')]+=0x1;this[_0x18e3('0x1d')][_0x3e358f[_0x18e3('0xb2')]][_0x18e3('0x67')]+=0x1;_0x228069['state']=0xa;_0x228069['statedesc']=_0x18e3('0x118');_0x228069[_0x18e3('0x119')]=_0x18e3('0x11a');_0x228069[_0x18e3('0x10e')]=this['voiceQueues'][_0x3e358f['queue']][_0x18e3('0x11b')]?moment()[_0x18e3('0x74')](_0x18e3('0xfd')):undefined;_0x228069[_0x18e3('0xf0')]+=0x1;_0x228069['countglobal']+=0x1;if(_0x228069[_0x18e3('0xf0')]>=this['voiceQueues'][_0x3e358f[_0x18e3('0xb2')]][_0x18e3('0x11c')]){this[_0x18e3('0x112')](_0x228069);}else{this[_0x18e3('0xbc')]({'active':![],'countdropretry':_0x228069['countdropretry'],'scheduledat':moment()[_0x18e3('0xfa')](this[_0x18e3('0x1d')][_0x3e358f[_0x18e3('0xb2')]]['dialDropRetryFrequency'],_0x18e3('0xfc'))[_0x18e3('0x74')](_0x18e3('0xfd')),'ContactId':_0x2abe96[_0x18e3('0xfe')],'ListId':_0x2abe96['ListId'],'VoiceQueueId':_0x2abe96['VoiceQueueId']||undefined,'CampaignId':_0x2abe96['CampaignId']||undefined})[_0x18e3('0xae')](loggerCatch(_0x18e3('0x11d')));var _0x29883f=new History(_0x228069);_0x29883f[_0x18e3('0xa4')]=0xa;_0x29883f[_0x18e3('0xe1')]=_0x18e3('0x118');_0x29883f['starttime']=moment()[_0x18e3('0x74')](_0x18e3('0xfd'));_0x29883f['endtime']=_0x29883f[_0x18e3('0xa5')];_0x29883f[_0x18e3('0x11e')]=_0x228069[_0x18e3('0x11e')];_0x29883f[_0x18e3('0x11f')]=_0x228069[_0x18e3('0x11f')];this[_0x18e3('0xc8')](_0x29883f)[_0x18e3('0xae')](loggerCatch('[syncAgentComplete][createHistory][10]'));}}else{this[_0x18e3('0x1d')][_0x3e358f[_0x18e3('0xb2')]][_0x18e3('0x80')]+=0x1;this[_0x18e3('0x1d')][_0x3e358f[_0x18e3('0xb2')]][_0x18e3('0x5e')]+=0x1;_0x228069['state']=0xb;_0x228069[_0x18e3('0xe1')]=_0x18e3('0x120');_0x228069[_0x18e3('0x119')]=_0x18e3('0x121');_0x228069[_0x18e3('0xf1')]+=0x1;_0x228069[_0x18e3('0xe9')]+=0x1;if(_0x228069[_0x18e3('0xf1')]>=this[_0x18e3('0x1d')][_0x3e358f[_0x18e3('0xb2')]]['dialAbandonedMaxRetry']){this['queueCallerAbandonCreateState'](_0x228069);}else{this[_0x18e3('0xbc')]({'active':![],'countabandonedretry':_0x228069[_0x18e3('0xf1')],'scheduledat':moment()['add'](this[_0x18e3('0x1d')][_0x3e358f['queue']][_0x18e3('0x122')],_0x18e3('0xfc'))[_0x18e3('0x74')](_0x18e3('0xfd')),'ContactId':_0x2abe96[_0x18e3('0xfe')],'ListId':_0x2abe96[_0x18e3('0xd0')],'VoiceQueueId':_0x2abe96[_0x18e3('0xd2')]||undefined,'CampaignId':_0x2abe96['CampaignId']||undefined})[_0x18e3('0xae')](loggerCatch(_0x18e3('0x123')));var _0x29883f=new History(_0x228069);_0x29883f['state']=0xb;_0x29883f[_0x18e3('0xe1')]=_0x18e3('0x120');_0x29883f[_0x18e3('0xa5')]=moment()[_0x18e3('0x74')](_0x18e3('0xfd'));_0x29883f['endtime']=_0x29883f[_0x18e3('0xa5')];_0x29883f[_0x18e3('0x11e')]=_0x228069[_0x18e3('0x11e')];_0x29883f[_0x18e3('0x11f')]=_0x228069['calleridnum'];this['createHistory'](_0x29883f)[_0x18e3('0xae')](loggerCatch(_0x18e3('0x124')));}}}}};Dialer[_0x18e3('0x19')][_0x18e3('0x32')]=function(_0x815bc2){if(this[_0x18e3('0x22')][_0x815bc2[_0x18e3('0xda')]]){this[_0x18e3('0x22')][_0x815bc2[_0x18e3('0xda')]][_0x18e3('0xad')]=_0x815bc2[_0x18e3('0xad')];}if(this[_0x18e3('0x23')][_0x815bc2['uniqueid']]){this[_0x18e3('0x23')][_0x815bc2[_0x18e3('0xda')]][_0x18e3('0xad')]=_0x815bc2[_0x18e3('0xad')];}};Dialer['prototype'][_0x18e3('0x35')]=function(_0x1ac7be){if(strategy[this['voiceQueues'][this['actions'][_0x1ac7be['actionid']]['queue']][_0x18e3('0x49')]]==='roundrobin'){if(this[_0x18e3('0x22')][_0x1ac7be['actionid']]&&_['isNil'](this[_0x18e3('0x22')][_0x1ac7be[_0x18e3('0x125')]][_0x18e3('0x126')])&&_0x1ac7be['status']==='1'&&_0x1ac7be[_0x18e3('0x127')]==='0'){if(this[_0x18e3('0x1f')][_0x1ac7be[_0x18e3('0x128')]]){if(!this[_0x18e3('0x1f')][_0x1ac7be[_0x18e3('0x128')]][_0x18e3('0x126')]){this['agents'][_0x1ac7be[_0x18e3('0x128')]][_0x18e3('0x126')]=!![];this[_0x18e3('0x22')][_0x1ac7be[_0x18e3('0x125')]][_0x18e3('0x126')]=!![];this['actions'][_0x1ac7be[_0x18e3('0x125')]][_0x18e3('0x128')]=_0x1ac7be[_0x18e3('0x128')];}}}}else if((strategy[this[_0x18e3('0x1d')][this[_0x18e3('0x22')][_0x1ac7be[_0x18e3('0x125')]][_0x18e3('0xb2')]]['strategy']]||_0x18e3('0x17'))===_0x18e3('0x17')){if(this[_0x18e3('0x22')][_0x1ac7be[_0x18e3('0x125')]]){if(this[_0x18e3('0x1f')][_0x1ac7be['stateinterface']]){this['actions'][_0x1ac7be[_0x18e3('0x125')]]['stateinterface']=_0x1ac7be[_0x18e3('0x128')];if(_['isNil'](this['queueBooked'][this[_0x18e3('0x22')][_0x1ac7be[_0x18e3('0x125')]]['queue']])){this[_0x18e3('0x129')][this[_0x18e3('0x22')][_0x1ac7be[_0x18e3('0x125')]][_0x18e3('0xb2')]]=[];}this['queueBooked'][this[_0x18e3('0x22')][_0x1ac7be[_0x18e3('0x125')]][_0x18e3('0xb2')]][_0x18e3('0x12a')](_[_0x18e3('0x8f')](_[_0x18e3('0xcf')](this[_0x18e3('0x22')][_0x1ac7be[_0x18e3('0x125')]],[_0x18e3('0x12b'),_0x18e3('0x128')]),{'status':_0x1ac7be['status'],'paused':_0x1ac7be[_0x18e3('0x127')]}));}}}};function unlockQueueStatus(_0x317c46,_0x97d1ac){setTimeout(function(){if(_[_0x18e3('0x85')](_0x317c46[_0x18e3('0x12c')])){loggerBooked['error'](_0x18e3('0x12d'),_0x97d1ac);}_0x317c46[_0x18e3('0x12c')]=!![];loggerBooked['info'](_0x18e3('0x12e'),_0x97d1ac,JSON[_0x18e3('0x73')](_['pick'](_0x317c46,[_0x18e3('0x3d'),_0x18e3('0x12c')])));},0x1f3);}Dialer[_0x18e3('0x19')][_0x18e3('0x37')]=function(_0x231fe5){var _0x465f0c=this;var _0x1a91a6=_0x465f0c[_0x18e3('0x1d')][_0x465f0c[_0x18e3('0x22')][_0x231fe5[_0x18e3('0x125')]][_0x18e3('0xb2')]];if(strategy[this['voiceQueues'][this[_0x18e3('0x22')][_0x231fe5[_0x18e3('0x125')]][_0x18e3('0xb2')]][_0x18e3('0x49')]]===_0x18e3('0x18')){if(this[_0x18e3('0x22')][_0x231fe5[_0x18e3('0x125')]]&&this[_0x18e3('0x22')][_0x231fe5[_0x18e3('0x125')]][_0x18e3('0x128')]){this[_0x18e3('0x95')][_0x18e3('0x12f')](this[_0x18e3('0x22')][_0x231fe5[_0x18e3('0x125')]][_0x18e3('0x12b')],this[_0x18e3('0x22')][_0x231fe5[_0x18e3('0x125')]][_0x18e3('0x128')])[_0x18e3('0xae')](function(_0xe90dd0){logger['error'](_0x18e3('0x130'),util[_0x18e3('0x99')](_0xe90dd0,{'showHidden':![],'depth':null}));})[_0x18e3('0x1b')](function(){_0x465f0c[_0x18e3('0xb0')](_0x465f0c[_0x18e3('0x1d')][_0x465f0c['actions'][_0x231fe5[_0x18e3('0x125')]][_0x18e3('0xb2')]]);_0x465f0c[_0x18e3('0x1f')][_0x465f0c[_0x18e3('0x22')][_0x231fe5[_0x18e3('0x125')]]['stateinterface']][_0x18e3('0x126')]=![];delete _0x465f0c[_0x18e3('0x22')][_0x231fe5[_0x18e3('0x125')]];unlockQueueStatus(_0x1a91a6);});}else{this[_0x18e3('0xb0')](this['voiceQueues'][this[_0x18e3('0x22')][_0x231fe5['actionid']][_0x18e3('0xb2')]]);this['rescheduleContact']({'active':![],'ContactId':this[_0x18e3('0x22')][_0x231fe5[_0x18e3('0x125')]][_0x18e3('0xfe')],'ListId':this['actions'][_0x231fe5[_0x18e3('0x125')]][_0x18e3('0xd0')],'VoiceQueueId':this[_0x18e3('0x22')][_0x231fe5[_0x18e3('0x125')]]['VoiceQueueId']||undefined,'CampaignId':this['actions'][_0x231fe5[_0x18e3('0x125')]]['CampaignId']||undefined})[_0x18e3('0xae')](loggerCatch('[unlock][syncQueueStatusComplete]'));delete this[_0x18e3('0x22')][_0x231fe5[_0x18e3('0x125')]];unlockQueueStatus(_0x1a91a6);}}else if((strategy[this['voiceQueues'][this[_0x18e3('0x22')][_0x231fe5[_0x18e3('0x125')]][_0x18e3('0xb2')]][_0x18e3('0x49')]]||_0x18e3('0x17'))==='rrmemory'){var _0x573e39;if(this['actions'][_0x231fe5['actionid']]&&!_['isEmpty'](this[_0x18e3('0x129')][this[_0x18e3('0x22')][_0x231fe5[_0x18e3('0x125')]]['queue']])){if(this[_0x18e3('0x28')][_0x465f0c[_0x18e3('0x22')][_0x231fe5[_0x18e3('0x125')]][_0x18e3('0xb2')]]){this[_0x18e3('0x28')][_0x465f0c['actions'][_0x231fe5['actionid']][_0x18e3('0xb2')]]=this[_0x18e3('0x28')][this[_0x18e3('0x22')][_0x231fe5[_0x18e3('0x125')]][_0x18e3('0xb2')]]?this[_0x18e3('0x28')][this['actions'][_0x231fe5[_0x18e3('0x125')]][_0x18e3('0xb2')]]:this[_0x18e3('0x129')][this[_0x18e3('0x22')][_0x231fe5[_0x18e3('0x125')]][_0x18e3('0xb2')]]?this['queueBooked'][this[_0x18e3('0x22')][_0x231fe5[_0x18e3('0x125')]][_0x18e3('0xb2')]][_0x18e3('0x131')]||0x0:0x0;}this[_0x18e3('0x129')][this[_0x18e3('0x22')][_0x231fe5[_0x18e3('0x125')]][_0x18e3('0xb2')]][_0x18e3('0x131')]=this['queueBookedRR'][this[_0x18e3('0x22')][_0x231fe5[_0x18e3('0x125')]][_0x18e3('0xb2')]];for(var _0x208519=0x0;_0x208519<this[_0x18e3('0x129')][this[_0x18e3('0x22')][_0x231fe5[_0x18e3('0x125')]][_0x18e3('0xb2')]]['length'];_0x208519+=0x1){_0x573e39=rr(this[_0x18e3('0x129')][this[_0x18e3('0x22')][_0x231fe5[_0x18e3('0x125')]][_0x18e3('0xb2')]]);this[_0x18e3('0x28')][_0x465f0c['actions'][_0x231fe5[_0x18e3('0x125')]]['queue']]=this[_0x18e3('0x129')][this[_0x18e3('0x22')][_0x231fe5['actionid']]['queue']][_0x18e3('0x131')];if(_0x573e39[_0x18e3('0xac')]==='1'&&_0x573e39['paused']==='0'){break;}}if(!_[_0x18e3('0xaa')](_0x573e39)){this[_0x18e3('0x1f')][_0x573e39[_0x18e3('0x128')]][_0x18e3('0x132')]=_[_0x18e3('0x85')](this[_0x18e3('0x1f')][_0x573e39[_0x18e3('0x128')]][_0x18e3('0x132')])?!![]:this[_0x18e3('0x1f')][_0x573e39[_0x18e3('0x128')]][_0x18e3('0x132')];}loggerBooked[_0x18e3('0x7a')](_0x18e3('0x133'),_0x231fe5[_0x18e3('0x125')],_0x18e3('0x134'),JSON[_0x18e3('0x73')](_[_0x18e3('0xcf')](this[_0x18e3('0x1f')][_0x573e39[_0x18e3('0x128')]],[_0x18e3('0x3d'),_0x18e3('0x132')])),_0x18e3('0x135'),JSON[_0x18e3('0x73')](_0x573e39[_0x18e3('0x12b')]));if(!_[_0x18e3('0xaa')](_0x573e39)&&_0x573e39[_0x18e3('0xac')]==='1'&&_0x573e39['paused']==='0'&&this[_0x18e3('0x1f')][_0x573e39[_0x18e3('0x128')]][_0x18e3('0x132')]){this[_0x18e3('0x1f')][_0x573e39['stateinterface']]['unlockRR']=![];this[_0x18e3('0x129')][_0x465f0c[_0x18e3('0x22')][_0x231fe5[_0x18e3('0x125')]][_0x18e3('0xb2')]]=[];this[_0x18e3('0x95')][_0x18e3('0x12f')](_0x573e39[_0x18e3('0x12b')],_0x573e39['stateinterface'])[_0x18e3('0xae')](function(_0x22b735){logger['error']('[Catch][Preview][syncQueueStatusComplete]',util[_0x18e3('0x99')](_0x22b735,{'showHidden':![],'depth':null}));})[_0x18e3('0x1b')](function(){_0x465f0c['updateOriginated'](_0x465f0c[_0x18e3('0x1d')][_0x465f0c[_0x18e3('0x22')][_0x231fe5[_0x18e3('0x125')]][_0x18e3('0xb2')]]);setTimeout(function(){_0x465f0c[_0x18e3('0x1f')][_0x573e39['stateinterface']][_0x18e3('0x132')]=!![];loggerBooked[_0x18e3('0x7a')]('[booked][RR][finaly]',_0x231fe5[_0x18e3('0x125')],_0x18e3('0x134'),JSON[_0x18e3('0x73')](_[_0x18e3('0xcf')](_0x465f0c[_0x18e3('0x1f')][_0x573e39[_0x18e3('0x128')]],[_0x18e3('0x3d'),_0x18e3('0x132')])),'contactAgent-idHopper:\x20',JSON['stringify'](_0x573e39[_0x18e3('0x12b')]));},0xc7);delete _0x465f0c[_0x18e3('0x22')][_0x231fe5[_0x18e3('0x125')]];unlockQueueStatus(_0x1a91a6,_0x231fe5[_0x18e3('0x125')]);});}else{loggerBooked['info'](_0x18e3('0x136'));this[_0x18e3('0xb0')](this[_0x18e3('0x1d')][this['actions'][_0x231fe5[_0x18e3('0x125')]]['queue']]);this[_0x18e3('0xbc')]({'active':![],'ContactId':this[_0x18e3('0x22')][_0x231fe5[_0x18e3('0x125')]][_0x18e3('0xfe')],'ListId':this[_0x18e3('0x22')][_0x231fe5[_0x18e3('0x125')]][_0x18e3('0xd0')],'VoiceQueueId':this[_0x18e3('0x22')][_0x231fe5['actionid']][_0x18e3('0xd2')]||undefined,'CampaignId':this[_0x18e3('0x22')][_0x231fe5['actionid']][_0x18e3('0xff')]||undefined})[_0x18e3('0xae')](loggerCatch('[unlock][syncQueueStatusComplete]'));delete this[_0x18e3('0x22')][_0x231fe5['actionid']];unlockQueueStatus(_0x1a91a6);}}else{loggerBooked[_0x18e3('0x7a')](_0x18e3('0x137'));this[_0x18e3('0xb0')](this[_0x18e3('0x1d')][this['actions'][_0x231fe5['actionid']][_0x18e3('0xb2')]]);this[_0x18e3('0xbc')]({'active':![],'ContactId':this[_0x18e3('0x22')][_0x231fe5[_0x18e3('0x125')]][_0x18e3('0xfe')],'ListId':this[_0x18e3('0x22')][_0x231fe5[_0x18e3('0x125')]][_0x18e3('0xd0')],'VoiceQueueId':this[_0x18e3('0x22')][_0x231fe5[_0x18e3('0x125')]]['VoiceQueueId']||undefined,'CampaignId':this[_0x18e3('0x22')][_0x231fe5['actionid']][_0x18e3('0xff')]||undefined})[_0x18e3('0xae')](loggerCatch('[unlock2][syncQueueStatusComplete]'));delete this[_0x18e3('0x22')][_0x231fe5[_0x18e3('0x125')]];unlockQueueStatus(_0x1a91a6);}}else{loggerBooked[_0x18e3('0x7a')](_0x18e3('0x138'));this[_0x18e3('0xb0')](this[_0x18e3('0x1d')][this[_0x18e3('0x22')][_0x231fe5[_0x18e3('0x125')]][_0x18e3('0xb2')]]);this[_0x18e3('0xbc')]({'active':![],'ContactId':this['actions'][_0x231fe5[_0x18e3('0x125')]][_0x18e3('0xfe')],'ListId':this[_0x18e3('0x22')][_0x231fe5[_0x18e3('0x125')]][_0x18e3('0xd0')],'VoiceQueueId':this['actions'][_0x231fe5['actionid']]['VoiceQueueId']||undefined,'CampaignId':this[_0x18e3('0x22')][_0x231fe5[_0x18e3('0x125')]][_0x18e3('0xff')]||undefined})[_0x18e3('0xae')](loggerCatch(_0x18e3('0x139')));delete this[_0x18e3('0x22')][_0x231fe5[_0x18e3('0x125')]];unlockQueueStatus(_0x1a91a6);}};Dialer['prototype'][_0x18e3('0x38')]=function(){var _0x266a8c=this;return BPromise['resolve']()['then'](cmHopper[_0x18e3('0x13a')]({}))[_0x18e3('0xb4')](function(){setInterval(function(){_0x266a8c[_0x18e3('0x13b')]();},0x3e8);});};Dialer[_0x18e3('0x19')]['checkIsTrunkReachable']=function(_0x5f002a){var _0x294381=this;return function(){if(!_0x294381[_0x18e3('0xd6')](_0x5f002a[_0x18e3('0x70')])){if(!_0x294381[_0x18e3('0xd6')](_0x5f002a[_0x18e3('0x13c')])){_0x5f002a[_0x18e3('0x3a')]='TRUNK_IS_NOT_REACHABLE';throw _0x5f002a[_0x18e3('0x3d')]+_0x18e3('0x13d');}}};};Dialer[_0x18e3('0x19')][_0x18e3('0x13e')]=function(_0x24f272,_0x1ad1f6,_0xb3127d,_0x1db36c){var _0xa140c=this;return function(){var _0xfb0200=!![];return _0xa140c[_0x18e3('0x13f')](_0x24f272,_0x1ad1f6,_0xb3127d,_0x1db36c,_0xfb0200);};};Dialer[_0x18e3('0x19')][_0x18e3('0x140')]=function(_0x4dfc9b,_0xf3e903,_0x1307ee,_0x3f8748){var _0x24c875=this;return function(){var _0xf905dc=![];return _0x24c875[_0x18e3('0x13f')](_0x4dfc9b[_0x18e3('0x42')],_0xf3e903,_0x1307ee,_0x3f8748,_0xf905dc);};};Dialer[_0x18e3('0x19')][_0x18e3('0x13f')]=function(_0x20ba87,_0x35b2a7,_0x44e432,_0x3925ad,_0x351bc4){var _0x414ea4=[];return new BPromise(function(_0x1f0ed3,_0x52658d){if(!isNotNull(_0x20ba87)){_0x3925ad[_0x18e3('0x3a')]=_0x18e3('0x40');return _0x52658d(msgResponse(_0x18e3('0x13f'),_0x18e3('0x141'),_0x44e432+_0x18e3('0x142')));}if(_[_0x18e3('0x79')](_0x20ba87)){_0x3925ad[_0x18e3('0x3a')]=_0x18e3('0x143');return _0x52658d(msgResponse(_0x18e3('0x13f'),_0x18e3('0x141'),_0x44e432+_0x18e3('0x144')));}if(_0x35b2a7&&_[_0x18e3('0x85')](config['timezones'][_0x35b2a7])){_0x3925ad[_0x18e3('0x3a')]='TIMEZONE_UNKNOW';return _0x52658d(msgResponse(_0x18e3('0x13f'),_0x18e3('0x141'),_0x44e432+_0x18e3('0x145')+_0x35b2a7));}if(_[_0x18e3('0x146')](_0x20ba87)){for(var _0x367e21=0x0;_0x367e21<_0x20ba87[_0x18e3('0x9a')];_0x367e21+=0x1){_0x414ea4[_0x18e3('0x12a')](ami[_0x18e3('0xab')]({'action':_0x18e3('0x147'),'command':util[_0x18e3('0x74')]('iftime\x20%s,%s',_0x20ba87[_0x367e21][_0x18e3('0x148')],!_[_0x18e3('0x85')](config[_0x18e3('0x149')][_0x35b2a7])?_0x35b2a7:'')})[_0x18e3('0xb4')](function(_0x44ff6c){return _0x44ff6c[_0x18e3('0x14a')][_0x18e3('0x14b')](_0x18e3('0x14c'))>=0x0;})['catch'](myreject(_0x52658d)));}}else{_0x414ea4['push'](ami[_0x18e3('0xab')]({'action':_0x18e3('0x147'),'command':util[_0x18e3('0x74')](_0x18e3('0x14d'),_0x20ba87,!_['isUndefined'](config['timezones'][_0x35b2a7])?_0x35b2a7:'')})[_0x18e3('0xb4')](function(_0x33416e){return _0x33416e[_0x18e3('0x14a')][_0x18e3('0x14b')](_0x18e3('0x14c'))>=0x0;})[_0x18e3('0xae')](myreject(_0x52658d)));}BPromise[_0x18e3('0x14e')](_0x414ea4)[_0x18e3('0xb4')](function(_0x270e55){var _0x2ae74a=_['some'](_0x270e55);if(_0x2ae74a){return _0x1f0ed3(_0x2ae74a);}else{_0x3925ad[_0x18e3('0x3a')]=_0x351bc4?'GLOBAL_INTERVAL_IS_OVERTIME':_0x18e3('0x14f');return _0x52658d(msgResponse(_0x18e3('0x150'),_0x18e3('0x141'),_0x18e3('0x151')+_0x351bc4+'\x20'+_0x44e432+'\x20Interval\x20is\x20overtime:\x20'+util[_0x18e3('0x99')](_0x20ba87,{'showHidden':![],'depth':null})+_0x18e3('0x152')+_0x35b2a7));}})['catch'](function(_0x297650){return _0x52658d(msgResponse('ifTime',_0x18e3('0x141'),JSON[_0x18e3('0x73')](_0x297650)));});});};Dialer['prototype'][_0x18e3('0x153')]=function(_0x26699f){var _0x151722=this;return function(){switch(_0x26699f['dialMethod']){case _0x18e3('0x154'):freeVariablesPredictive(_0x26699f);_0x151722['handlePower'](_0x26699f,0x1);break;case _0x18e3('0x155'):freeVariablesPredictive(_0x26699f);_0x151722[_0x18e3('0x156')](_0x26699f,_0x26699f['dialPowerLevel']);break;case _0x18e3('0x9'):_0x151722[_0x18e3('0x9')](_0x26699f);break;case _0x18e3('0x157'):freeVariablesPredictive(_0x26699f);_0x151722[_0x18e3('0x156')](_0x26699f,0x1);break;default:freeVariablesPredictive(_0x26699f);logger['error']('Queue',_0x26699f[_0x18e3('0x3d')],_0x18e3('0x158'));}};};Dialer[_0x18e3('0x19')][_0x18e3('0x159')]=function(_0x571eb4){var _0x260625=this;return function(){_0x260625[_0x18e3('0x15a')](_0x571eb4);};};Dialer['prototype']['syncQueueSummary']=function(_0x4e2807){var _0x1c3748=this;if(isNotPreview(_0x4e2807[_0x18e3('0x55')])){if(isVoiceQueueOutbound(_0x4e2807[_0x18e3('0x47')])&&isActive(_0x4e2807['dialActive'])){_0x4e2807[_0x18e3('0x9f')]=!![];BPromise[_0x18e3('0xb3')]()[_0x18e3('0xb4')](checkIsLoggedIn(_0x4e2807,_0x4e2807[_0x18e3('0x4c')]))[_0x18e3('0xb4')](checkIsActive(_0x4e2807,_0x4e2807[_0x18e3('0x54')]))[_0x18e3('0xb4')](checkInterval(_0x4e2807))[_0x18e3('0xb4')](_0x1c3748[_0x18e3('0x15b')](_0x4e2807))[_0x18e3('0xb4')](_0x1c3748['checkIfTime'](_0x4e2807[_0x18e3('0x15c')],_0x4e2807['dialTimezone'],_0x4e2807[_0x18e3('0x3d')],_0x4e2807))[_0x18e3('0xb4')](_0x1c3748[_0x18e3('0x140')](_0x4e2807[_0x18e3('0x3f')],_0x4e2807[_0x18e3('0x15d')],_0x4e2807['name'],_0x4e2807))[_0x18e3('0xb4')](_0x1c3748[_0x18e3('0x153')](_0x4e2807))[_0x18e3('0xae')](loggerCatchQueueSummary('[syncQueueSummary]',_0x4e2807));}else{notSendMessagesQueue(_0x4e2807);}}else{freeVariablesPredictive(_0x4e2807);}};Dialer[_0x18e3('0x19')][_0x18e3('0x13b')]=function(){var _0xc9a9da=this;var _0x58a46f;for(var _0x334acd in this[_0x18e3('0x1e')]){if(typeof this['campaigns'][_0x334acd]!==_0x18e3('0xa8')){_0x58a46f=this[_0x18e3('0x1e')][_0x334acd];if(isCampaignIvr(_0x58a46f[_0x18e3('0x47')])&&isActive(_0x58a46f['active'])){_0x58a46f[_0x18e3('0x9f')]=!![];BPromise['resolve']()[_0x18e3('0xb4')](checkIsActive(_0x58a46f,_0x58a46f[_0x18e3('0x71')]))[_0x18e3('0xb4')](checkInterval(_0x58a46f))['then'](_0xc9a9da['checkIsTrunkReachable'](_0x58a46f))[_0x18e3('0xb4')](_0xc9a9da[_0x18e3('0x13e')](_0x58a46f[_0x18e3('0x15c')],_0x58a46f[_0x18e3('0x15d')],_0x58a46f[_0x18e3('0x3d')],_0x58a46f))['then'](_0xc9a9da['checkIfTimeIntervals'](_0x58a46f[_0x18e3('0x3f')],_0x58a46f['dialTimezone'],_0x58a46f['name'],_0x58a46f))['then'](_0xc9a9da['launchHandleIvr'](_0x58a46f))[_0x18e3('0xae')](loggerCatchQueueSummary(_0x18e3('0x15e'),_0x58a46f));}else{notSendMessagesCampaign(_0x58a46f);}}}};function getCallerIdRandom(_0x22e640,_0xbd6eb2){var _0x5f5c8c;var _0xa1c07b;var _0x2557ed;if(_0xbd6eb2<=0x0){_0xbd6eb2=0x1;}_0x5f5c8c=new RegExp(_0x18e3('0x15f')+_0xbd6eb2+'}$');_0xa1c07b=Math['pow'](0xa,_0xbd6eb2-0x1);_0x2557ed=Math[_0x18e3('0x160')](0xa,_0xbd6eb2)-0x1;return util[_0x18e3('0x74')]('%s',_[_0x18e3('0x161')](_0x22e640,_0x5f5c8c,_[_0x18e3('0x162')](_0xa1c07b,_0x2557ed)));}function extractCalleridName(_0x13a954){var _0x3ebfd1=_0x13a954[_0x18e3('0x163')](/"(.*?)"/);return _0x3ebfd1?_0x3ebfd1[0x1]:_0x13a954;}function extractCalleridNumber(_0x328f7d){var _0x5d818a=_0x328f7d['match'](/<(.*?)>/);return _0x5d818a?_0x5d818a[0x1]:_0x328f7d;}Dialer[_0x18e3('0x19')]['actionOriginate']=function(_0x309169,_0x5b0ba0){var _0x1bdb96=this;var _0x4d0578=uuid['v4']();this[_0x18e3('0x22')][_0x4d0578]=new Action(_0x309169,_0x5b0ba0,_0x4d0578);return new BPromise(function(_0x269dea,_0x2ef15b){if(_[_0x18e3('0x85')](_0x309169)&&typeof _0x309169!==_0x18e3('0x164')){return _0x2ef15b(msgResponse(_0x18e3('0x165'),_0x18e3('0x141'),_0x18e3('0x166')));}if(_[_0x18e3('0x85')](_0x5b0ba0[_0x18e3('0x167')][_0x18e3('0x168')])||_0x5b0ba0[_0x18e3('0x167')]['phone']===null){return _0x2ef15b(msgResponse(_0x18e3('0x165'),_0x18e3('0x141'),'contact\x20is\x20undefine'));}var _0x22f71d={'XMD-CALLERID':_0x1bdb96[_0x18e3('0x22')][_0x4d0578]['getCaller'](),'XMD-AGI':_0x309169[_0x18e3('0x108')]?util[_0x18e3('0x74')](_0x18e3('0x169'),ipAgi,_0x309169[_0x18e3('0x108')]):_0x18e3('0x16a'),'XMD-AGIAFTER':_0x309169[_0x18e3('0x11b')]?util['format'](_0x18e3('0x169'),ipAgi,_0x309169[_0x18e3('0x11b')]):_0x18e3('0x16a'),'XMD-QUEUE':_0x309169[_0x18e3('0x47')]==='outbound'?util[_0x18e3('0x74')]('\x22%s,%s%s,,,%s\x22',_0x309169[_0x18e3('0x3d')],_0x309169['dialQueueOptions']||'',_0x309169[_0x18e3('0x10f')]?'c':'',_0x309169[_0x18e3('0x117')]||0x3):_0x18e3('0x16a'),'XMD-CONTACTID':_0x5b0ba0[_0x18e3('0xfe')],'XMD-CDRTYPE':_0x18e3('0x8'),'CALLERID(all)':_0x1bdb96[_0x18e3('0x22')][_0x4d0578][_0x18e3('0x16b')](),'XMD-AMD':_0x309169['dialAMDActive']?_0x18e3('0x16c'):'NONE','XMD-DESTINATION':_0x18e3('0x16d')};if(_0x309169[_0x18e3('0xde')]){_0x22f71d[_0x18e3('0x16e')]=_0x309169['dialAMDInitialSilence']||0x9c4;_0x22f71d[_0x18e3('0x16f')]=_0x309169[_0x18e3('0x170')]||0x5dc;_0x22f71d['XMD-AMDAFTERGREETINGSILENCE']=_0x309169[_0x18e3('0x171')]||0x320;_0x22f71d[_0x18e3('0x172')]=_0x309169['dialAMDTotalAnalysisTime']||0x1388;_0x22f71d[_0x18e3('0x173')]=_0x309169[_0x18e3('0x174')]||0x64;_0x22f71d[_0x18e3('0x175')]=_0x309169[_0x18e3('0x176')]||0x32;_0x22f71d[_0x18e3('0x177')]=_0x309169['dialAMDMaximumNumberOfWords']||0x3;_0x22f71d[_0x18e3('0x178')]=_0x309169[_0x18e3('0x179')]||0x100;_0x22f71d[_0x18e3('0x17a')]=_0x309169[_0x18e3('0x17b')]||0x1388;}if(_0x309169[_0x18e3('0x47')]===_0x18e3('0x48')){_0x22f71d[_0x18e3('0x17c')]=_0x5b0ba0[_0x18e3('0xd2')];}else{_0x22f71d['XMD-CAMPAIGNID']=_0x5b0ba0[_0x18e3('0xff')];}for(var _0x21202e in _0x5b0ba0[_0x18e3('0x167')]){if(typeof _0x5b0ba0[_0x18e3('0x167')][_0x21202e]!=='undefined'){if(isNotNull(_0x5b0ba0[_0x18e3('0x167')][_0x21202e])&&_0x21202e!=='id'&&_0x21202e!==_0x18e3('0x17d')&&_0x21202e!==_0x18e3('0x17e')&&_0x21202e!==_0x18e3('0x17f')){_0x22f71d[util[_0x18e3('0x74')](_0x18e3('0x180'),'XMD-',_[_0x18e3('0x181')](_0x21202e))]=_0x5b0ba0['Contact'][_0x21202e];}}}var _0x1b6ed5=_0x1bdb96['isTrunkReachable'](_0x309169['Trunk'])?getCallerId(_0x309169['Trunk'][_0x18e3('0x72')],_0x309169['dialOriginateCallerIdName'],_0x309169[_0x18e3('0x182')]>0x0?getCallerIdRandom(_0x309169[_0x18e3('0x57')],_0x309169[_0x18e3('0x182')]):_0x309169['dialOriginateCallerIdNumber']):getCallerId(_[_0x18e3('0xaa')](_0x309169[_0x18e3('0x13c')])?_0x309169[_0x18e3('0x70')][_0x18e3('0x72')]:_0x309169[_0x18e3('0x13c')][_0x18e3('0x72')],_0x309169['dialOriginateCallerIdName'],_0x309169[_0x18e3('0x182')]>0x0?getCallerIdRandom(_0x309169['dialOriginateCallerIdNumber'],_0x309169[_0x18e3('0x182')]):_0x309169[_0x18e3('0x57')]);if(_0x1b6ed5){_0x22f71d['XMD-ORIGINATECALLERIDNAME']=_0x1bdb96[_0x18e3('0x22')][_0x4d0578][_0x18e3('0x183')]=extractCalleridName(_0x1b6ed5);_0x22f71d[_0x18e3('0x184')]=_0x1bdb96[_0x18e3('0x22')][_0x4d0578][_0x18e3('0x185')]=extractCalleridNumber(_0x1b6ed5);}return ami['Action']({'actionid':_0x4d0578,'action':_0x18e3('0x165'),'channel':_0x1bdb96[_0x18e3('0xd6')](_0x309169[_0x18e3('0x70')])?util[_0x18e3('0x74')](_0x18e3('0x186'),_0x309169[_0x18e3('0x70')]['name'],isNotNull(_0x309169[_0x18e3('0x187')])?_0x309169[_0x18e3('0x187')][_0x18e3('0x188')]()||'':'',_0x309169[_0x18e3('0x189')]>0x0?_0x5b0ba0[_0x18e3('0x167')]['phone'][_0x18e3('0x18a')](_0x309169[_0x18e3('0x189')]):_0x5b0ba0[_0x18e3('0x167')]['phone']):util[_0x18e3('0x74')]('SIP/%s/%s%s',_[_0x18e3('0xaa')](_0x309169[_0x18e3('0x13c')])?_0x309169[_0x18e3('0x70')][_0x18e3('0x3d')]:_0x309169[_0x18e3('0x13c')][_0x18e3('0x3d')],isNotNull(_0x309169[_0x18e3('0x187')])?_0x309169[_0x18e3('0x187')]['trim']()||'':'',_0x309169['dialCutDigit']>0x0?_0x5b0ba0[_0x18e3('0x167')][_0x18e3('0x168')][_0x18e3('0x18a')](_0x309169[_0x18e3('0x189')]):_0x5b0ba0[_0x18e3('0x167')][_0x18e3('0x168')]),'callerid':_0x1b6ed5,'Exten':_0x18e3('0x16d'),'Context':_0x18e3('0x18b'),'Priority':'1','variable':_0x22f71d,'timeout':(_0x309169[_0x18e3('0x18c')]||0x1e)*0x3e8,'async':!![],'channelid':_0x4d0578})[_0x18e3('0xb4')](function(_0x1c22ea){return _0x269dea(_0x1c22ea);})[_0x18e3('0xae')](function(_0x5dd592){_0x309169[_0x18e3('0x62')]+=0x1;var _0x378cce=new History(_0x1bdb96[_0x18e3('0x22')][_0x4d0578]);logger['error'](util[_0x18e3('0x74')](_0x18e3('0x18d'),JSON[_0x18e3('0x73')](_0x5dd592)));_0x378cce[_0x18e3('0xa4')]=0xe;_0x378cce[_0x18e3('0xe1')]=_0x18e3('0x18e');_0x378cce[_0x18e3('0xa5')]=moment()[_0x18e3('0x74')](_0x18e3('0xfd'));_0x378cce[_0x18e3('0x18f')]=_0x378cce[_0x18e3('0xa5')];_0x1bdb96[_0x18e3('0xc8')](_0x378cce)['catch'](loggerCatch(_0x18e3('0x190')));_0x1bdb96[_0x18e3('0xc6')](_0x378cce)[_0x18e3('0xae')](loggerCatch('[originate][error]'))[_0x18e3('0x1b')](function(){delete _0x1bdb96[_0x18e3('0x22')][_0x4d0578];return _0x2ef15b(msgResponse('originate',_0x18e3('0x43'),_0x18e3('0x191')));});});});};Dialer['prototype'][_0x18e3('0x192')]=function(_0x4939a8){var _0x49d907=this[_0x18e3('0x22')][_0x4939a8[_0x18e3('0x125')]];if(_0x49d907){delete this[_0x18e3('0x22')][_0x4939a8[_0x18e3('0x125')]];_0x49d907[_0x18e3('0x116')]=moment()[_0x18e3('0x74')](_0x18e3('0xfd'));var _0x5099db=_0x49d907[_0x18e3('0x47')]===_0x18e3('0x76')?this['campaigns'][_0x49d907[_0x18e3('0xb2')]]:this[_0x18e3('0x1d')][_0x49d907['getQueue']()];if(!this[_0x18e3('0xd4')](_0x4939a8[_0x18e3('0x193')])){this[_0x18e3('0xb0')](_0x5099db);return this[_0x18e3('0x194')](_0x49d907,_0x5099db,_0x4939a8)[_0x18e3('0xae')](loggerCatch(_0x18e3('0x195')));}this[_0x18e3('0x23')][_0x4939a8[_0x18e3('0xda')]]=_0x49d907;}};Dialer[_0x18e3('0x19')][_0x18e3('0x196')]=function(_0x3eca4d,_0xdcdddb,_0x2bf266){var _0x4f3f46=new History(_0xdcdddb);if(_0x4f3f46[_0x18e3('0x103')]+_0x4f3f46[_0x18e3('0xed')]+_0x4f3f46[_0x18e3('0xee')]+_0x4f3f46[_0x18e3('0xef')]+_0x4f3f46[_0x18e3('0xf0')]+_0x4f3f46['countabandonedretry']+_0x4f3f46['countmachineretry']+_0x4f3f46['countagentrejectretry']>=_0x2bf266['dialGlobalMaxRetry']-0x1){return!![];}switch(_0x3eca4d){case 0x3:if(_0x4f3f46[_0x18e3('0xee')]>=_0x2bf266[_0x18e3('0x197')]-0x1){return!![];}this[_0x18e3('0xbc')]({'active':![],'countnoanswerretry':_0x4f3f46['countnoanswerretry']+=0x1,'scheduledat':moment()['add'](_0x2bf266[_0x18e3('0x198')],_0x18e3('0xfc'))[_0x18e3('0x74')](_0x18e3('0xfd')),'ContactId':_0x4f3f46[_0x18e3('0xfe')],'ListId':_0x4f3f46[_0x18e3('0xd0')],'VoiceQueueId':_0x4f3f46[_0x18e3('0xd2')]||undefined,'CampaignId':_0x4f3f46['CampaignId']||undefined})[_0x18e3('0xae')](loggerCatch(_0x18e3('0x199')));break;case 0x5:if(_0x4f3f46[_0x18e3('0x103')]>=_0x2bf266[_0x18e3('0x19a')]-0x1){return!![];}this[_0x18e3('0xbc')]({'active':![],'countbusyretry':_0x4f3f46[_0x18e3('0x103')]+=0x1,'scheduledat':moment()[_0x18e3('0xfa')](_0x2bf266['dialBusyRetryFrequency'],_0x18e3('0xfc'))[_0x18e3('0x74')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x4f3f46['ContactId'],'ListId':_0x4f3f46[_0x18e3('0xd0')],'VoiceQueueId':_0x4f3f46[_0x18e3('0xd2')]||undefined,'CampaignId':_0x4f3f46[_0x18e3('0xff')]||undefined})[_0x18e3('0xae')](loggerCatch(_0x18e3('0x19b')));break;case 0x8:if(_0x4f3f46[_0x18e3('0xed')]>=_0x2bf266[_0x18e3('0x19c')]-0x1){return!![];}this['rescheduleContact']({'active':![],'countcongestionretry':_0x4f3f46['countcongestionretry']+=0x1,'scheduledat':moment()[_0x18e3('0xfa')](_0x2bf266[_0x18e3('0x19d')],'minutes')[_0x18e3('0x74')](_0x18e3('0xfd')),'ContactId':_0x4f3f46[_0x18e3('0xfe')],'ListId':_0x4f3f46[_0x18e3('0xd0')],'VoiceQueueId':_0x4f3f46[_0x18e3('0xd2')]||undefined,'CampaignId':_0x4f3f46['CampaignId']||undefined})[_0x18e3('0xae')](loggerCatch(_0x18e3('0x19e')));break;case 0x0:if(_0x4f3f46[_0x18e3('0xef')]>=_0x2bf266['dialNoSuchNumberMaxRetry']-0x1){return!![];}else{this[_0x18e3('0xbc')]({'active':![],'countnosuchnumberretry':_0x4f3f46['countnosuchnumberretry']+=0x1,'scheduledat':moment()[_0x18e3('0xfa')](_0x2bf266[_0x18e3('0x19f')],_0x18e3('0xfc'))[_0x18e3('0x74')](_0x18e3('0xfd')),'ContactId':_0x4f3f46[_0x18e3('0xfe')],'ListId':_0x4f3f46[_0x18e3('0xd0')],'VoiceQueueId':_0x4f3f46[_0x18e3('0xd2')]||undefined,'CampaignId':_0x4f3f46['CampaignId']||undefined})['catch'](loggerCatch(_0x18e3('0x1a0')));}break;case 0xa:if(_0x4f3f46[_0x18e3('0xf0')]>=_0x2bf266['dialDropMaxRetry']-0x1){return!![];}this[_0x18e3('0xbc')]({'active':![],'countdropretry':_0x4f3f46[_0x18e3('0xf0')]+=0x1,'scheduledat':moment()[_0x18e3('0xfa')](_0x2bf266[_0x18e3('0x1a1')],_0x18e3('0xfc'))[_0x18e3('0x74')](_0x18e3('0xfd')),'ContactId':_0x4f3f46[_0x18e3('0xfe')],'ListId':_0x4f3f46[_0x18e3('0xd0')],'VoiceQueueId':_0x4f3f46[_0x18e3('0xd2')]||undefined,'CampaignId':_0x4f3f46['CampaignId']||undefined})['catch'](loggerCatch(_0x18e3('0x11d')));break;case 0xb:if(_0x4f3f46['countabandonedretry']>=_0x2bf266[_0x18e3('0x1a2')]-0x1){return!![];}this[_0x18e3('0xbc')]({'active':![],'countabandonedretry':_0x4f3f46[_0x18e3('0xf1')]+=0x1,'scheduledat':moment()[_0x18e3('0xfa')](_0x2bf266[_0x18e3('0x122')],_0x18e3('0xfc'))['format'](_0x18e3('0xfd')),'ContactId':_0x4f3f46[_0x18e3('0xfe')],'ListId':_0x4f3f46['ListId'],'VoiceQueueId':_0x4f3f46[_0x18e3('0xd2')]||undefined,'CampaignId':_0x4f3f46['CampaignId']||undefined})[_0x18e3('0xae')](loggerCatch(_0x18e3('0x123')));break;case 0x13:if(_0x4f3f46[_0x18e3('0xf9')]>=_0x2bf266[_0x18e3('0xf6')]-0x1){return!![];}this[_0x18e3('0xbc')]({'active':![],'countmachineretry':_0x4f3f46[_0x18e3('0xf9')]+=0x1,'scheduledat':moment()[_0x18e3('0xfa')](_0x2bf266[_0x18e3('0xfb')],_0x18e3('0xfc'))[_0x18e3('0x74')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x4f3f46[_0x18e3('0xfe')],'ListId':_0x4f3f46[_0x18e3('0xd0')],'VoiceQueueId':_0x4f3f46[_0x18e3('0xd2')]||undefined,'CampaignId':_0x4f3f46[_0x18e3('0xff')]||undefined})['catch'](loggerCatch(_0x18e3('0x104')));break;case 0x14:if(_0x4f3f46['countagentrejectretry']>=_0x2bf266[_0x18e3('0x1a3')]-0x1){return!![];}this[_0x18e3('0xbc')]({'active':![],'countagentrejectretry':_0x4f3f46[_0x18e3('0xf2')]+=0x1,'scheduledat':moment()['add'](_0x2bf266['dialAgentRejectRetryFrequency'],'minutes')[_0x18e3('0x74')](_0x18e3('0xfd')),'ContactId':_0x4f3f46['ContactId'],'ListId':_0x4f3f46[_0x18e3('0xd0')],'VoiceQueueId':_0x4f3f46['VoiceQueueId']||undefined,'CampaignId':_0x4f3f46[_0x18e3('0xff')]||undefined})[_0x18e3('0xae')](loggerCatch(_0x18e3('0x1a4')));break;default:return!![];}};Dialer[_0x18e3('0x19')][_0x18e3('0x194')]=function(_0x2da21a,_0x47e3cf,_0x3145e3){var _0x5cedc6=this;var _0xaae37c=new History(_0x2da21a);return new BPromise(function(_0x5d991e,_0x474f8a){if(_[_0x18e3('0x85')](_0x47e3cf)&&typeof _0x47e3cf!==_0x18e3('0x164')){return _0x474f8a(msgResponse('[callProgressDetecting]',_0x18e3('0x141'),_0x18e3('0x1a5')));}if(_[_0x18e3('0x85')](_0x3145e3)&&typeof _0x3145e3!==_0x18e3('0x164')){return _0x474f8a(msgResponse(_0x18e3('0x1a6'),_0x18e3('0x141'),'evt\x20is\x20undefine'));}switch(_0x3145e3['reason']){case'0':_0x47e3cf[_0x18e3('0x61')]+=0x1;_0xaae37c[_0x18e3('0xa4')]=0x0;_0xaae37c[_0x18e3('0xe1')]=_0x18e3('0x1a7');_0xaae37c[_0x18e3('0xef')]+=0x1;_0xaae37c[_0x18e3('0xe9')]+=0x1;ami['emit']('custom:agentnosuchnumber',ut[_0x18e3('0xe4')](_0x2da21a,_0x18e3('0x1a8')));_0x5cedc6[_0x18e3('0xc8')](_0xaae37c)[_0x18e3('0xae')](loggerCatch(_0x18e3('0xec')));if(_0x5cedc6[_0x18e3('0x196')](0x0,_0x2da21a,_0x47e3cf)){if(_0xaae37c[_0x18e3('0xef')]>=_0x47e3cf[_0x18e3('0x1a9')]){_0x5cedc6[_0x18e3('0xf7')](_0xaae37c,_0x5d991e,_0x474f8a,'reason\x200\x20no\x20such\x20number....');}else{_0x5cedc6['stateGlobal'](_0xaae37c,_0x5d991e,_0x474f8a,_0x18e3('0x1aa'));}}break;case'3':_0x47e3cf[_0x18e3('0x60')]+=0x1;_0xaae37c[_0x18e3('0xa4')]=0x3;_0xaae37c[_0x18e3('0xe1')]=_0x18e3('0x1ab');_0xaae37c[_0x18e3('0xee')]+=0x1;_0xaae37c[_0x18e3('0xe9')]+=0x1;ami['emit'](_0x18e3('0x1ac'),ut[_0x18e3('0xe4')](_0x2da21a,'noanswer'));_0x5cedc6[_0x18e3('0xc8')](_0xaae37c)['catch'](loggerCatch('[syncAgentComplete][createHistory][3]'));if(_0x5cedc6[_0x18e3('0x196')](0x3,_0x2da21a,_0x47e3cf)){if(_0xaae37c[_0x18e3('0xee')]>=_0x47e3cf[_0x18e3('0x197')]){_0x5cedc6[_0x18e3('0xf7')](_0xaae37c,_0x5d991e,_0x474f8a,'reason\x203\x20ringing\x20no\x20answer');}else{_0x5cedc6[_0x18e3('0xf4')](_0xaae37c,_0x5d991e,_0x474f8a,_0x18e3('0x1ad'));}}break;case'5':_0x47e3cf['outboundBusyCallsDay']+=0x1;_0xaae37c['state']=0x5;_0xaae37c['statedesc']='Busy';_0xaae37c[_0x18e3('0x103')]+=0x1;_0xaae37c[_0x18e3('0xe9')]+=0x1;ami[_0x18e3('0x46')](_0x18e3('0x1ae'),ut[_0x18e3('0xe4')](_0x2da21a,_0x18e3('0x1af')));_0x5cedc6[_0x18e3('0xc8')](_0xaae37c)[_0x18e3('0xae')](loggerCatch(_0x18e3('0x1b0')));if(_0x5cedc6[_0x18e3('0x196')](0x5,_0x2da21a,_0x47e3cf)){if(_0xaae37c[_0x18e3('0x103')]>=_0x47e3cf[_0x18e3('0x19a')]){_0x5cedc6['createStateFinal'](_0xaae37c,_0x5d991e,_0x474f8a,_0x18e3('0x1b1'));}else{_0x5cedc6[_0x18e3('0xf4')](_0xaae37c,_0x5d991e,_0x474f8a,_0x18e3('0x1b1'));}}break;case'8':_0x47e3cf[_0x18e3('0x5c')]+=0x1;_0xaae37c[_0x18e3('0xa4')]=0x8;_0xaae37c[_0x18e3('0xe1')]=_0x18e3('0x1b2');_0xaae37c[_0x18e3('0xed')]+=0x1;_0xaae37c[_0x18e3('0xe9')]+=0x1;ami[_0x18e3('0x46')](_0x18e3('0x1b3'),ut[_0x18e3('0xe4')](_0x2da21a,_0x18e3('0x1b4')));_0x5cedc6[_0x18e3('0xc8')](_0xaae37c)['catch'](loggerCatch(_0x18e3('0x1b5')));if(_0x5cedc6[_0x18e3('0x196')](0x8,_0x2da21a,_0x47e3cf)){if(_0xaae37c[_0x18e3('0xed')]>=_0x47e3cf[_0x18e3('0x19c')]){_0x5cedc6[_0x18e3('0xf7')](_0xaae37c,_0x5d991e,_0x474f8a,_0x18e3('0x1b6'));}else{_0x5cedc6[_0x18e3('0xf4')](_0xaae37c,_0x5d991e,_0x474f8a,'reason\x208\x20congestion');}}break;case'11':_0x47e3cf[_0x18e3('0x1b7')]+=0x1;_0xaae37c[_0x18e3('0xa4')]=0xb;_0xaae37c['statedesc']=_0x18e3('0x120');_0xaae37c[_0x18e3('0xf1')]+=0x1;_0xaae37c[_0x18e3('0xe9')]+=0x1;_0x5cedc6['createHistory'](_0xaae37c)[_0x18e3('0xae')](loggerCatch(_0x18e3('0x124')));if(_0x5cedc6[_0x18e3('0x196')](0xb,_0x2da21a,_0x47e3cf)){if(_0xaae37c['countabandonedretry']>=_0x47e3cf[_0x18e3('0x1a2')]){_0x5cedc6[_0x18e3('0xf7')](_0xaae37c,_0x5d991e,_0x474f8a,'reason\x2011\x20abandoned');}else{_0x5cedc6[_0x18e3('0xf4')](_0xaae37c,_0x5d991e,_0x474f8a,'reason\x2011\x20abandoned');}}break;case'20':_0x47e3cf[_0x18e3('0x1b8')]+=0x1;_0xaae37c[_0x18e3('0xa4')]=0x14;_0xaae37c[_0x18e3('0xe1')]='AgentReject';_0xaae37c[_0x18e3('0xf2')]+=0x1;_0xaae37c[_0x18e3('0xe9')]+=0x1;ami['emit']('custom:agentreject',ut[_0x18e3('0xe4')](_0x2da21a,_0x18e3('0x1b9')));_0x5cedc6['createHistory'](_0xaae37c)[_0x18e3('0xae')](loggerCatch(_0x18e3('0x1ba')));if(_0x5cedc6[_0x18e3('0x196')](0x14,_0x2da21a,_0x47e3cf)){if(_0xaae37c[_0x18e3('0xf2')]>=_0x47e3cf[_0x18e3('0x1a3')]){_0x5cedc6[_0x18e3('0xf7')](_0xaae37c,_0x5d991e,_0x474f8a,_0x18e3('0x1bb'));}else{_0x5cedc6[_0x18e3('0xf4')](_0xaae37c,_0x5d991e,_0x474f8a,_0x18e3('0x1bb'));}}break;default:_0x47e3cf['outboundUnknownCallsDay']+=0x1;_0xaae37c[_0x18e3('0xa4')]=0xc;_0xaae37c[_0x18e3('0xe1')]=_0x3145e3['reason'];_0x5cedc6[_0x18e3('0xc8')](_0xaae37c)[_0x18e3('0xae')](loggerCatch(_0x18e3('0x1bc')));if(_0x5cedc6[_0x18e3('0x196')](_0x3145e3[_0x18e3('0x10c')],_0x2da21a,_0x47e3cf)){if(_0xaae37c[_0x18e3('0x103')]+_0xaae37c[_0x18e3('0xed')]+_0xaae37c[_0x18e3('0xee')]+_0xaae37c[_0x18e3('0xef')]+_0xaae37c['countdropretry']+_0xaae37c['countabandonedretry']+_0xaae37c[_0x18e3('0xf9')]+_0xaae37c[_0x18e3('0xf2')]>=_0x47e3cf[_0x18e3('0xf3')]){_0x5cedc6[_0x18e3('0xf4')](_0xaae37c,_0x5d991e,_0x474f8a,_0x3145e3[_0x18e3('0x10c')]);}else{_0x5cedc6[_0x18e3('0xf7')](_0xaae37c,_0x5d991e,_0x474f8a,_0x3145e3[_0x18e3('0x10c')]);}}}});};Dialer['prototype']['stateGlobal']=function(_0x2b15f9,_0x348450,_0x3c9772,_0x45ffa1){var _0x49df1d=new Final(_0x2b15f9);_0x49df1d[_0x18e3('0xa4')]=0xf;_0x49df1d[_0x18e3('0xe1')]=_0x18e3('0x1bd');this['createStateFinal'](_0x49df1d,_0x348450,_0x3c9772,_0x45ffa1);};Dialer[_0x18e3('0x19')]['createStateFinal']=function(_0x47f47a,_0x26ff8f,_0x3e3e2c,_0x4e1746){this[_0x18e3('0xc6')](_0x47f47a)[_0x18e3('0xb4')](function(){return _0x26ff8f(msgResponse(_0x18e3('0x1a6'),_0x18e3('0xd5'),_0x4e1746));})[_0x18e3('0xae')](function(){return _0x3e3e2c(msgResponse(_0x18e3('0x1be'),_0x18e3('0x141'),_0x18e3('0x1bf')));});};Dialer[_0x18e3('0x19')][_0x18e3('0x9')]=function(_0x464e0b){var _0x514e4f=_0x464e0b[_0x18e3('0x1c0')]/0x64;var _0x2e0a54=_0x464e0b[_0x18e3('0x5f')]/(_0x464e0b['outboundDropCallsDayTimeout']+_0x464e0b['outboundAnswerCallsDay']);var _0x3c88eb=Math['round'](_0x464e0b[_0x18e3('0x69')]*(_0x464e0b[_0x18e3('0x1c1')]/0x64));var _0x3e5f9b=Math[_0x18e3('0x1c2')](_0x464e0b[_0x18e3('0x69')]*(_0x464e0b[_0x18e3('0x1c3')]/0x64));var _0x520c69=_0x464e0b[_0x18e3('0x4b')]+_0x464e0b[_0x18e3('0x4f')];var _0x42caef=Math[_0x18e3('0x1c4')](_0x464e0b['erlangCalls']*_0x464e0b[_0x18e3('0x6e')]*_0x464e0b['predictiveIntervalHitRate']*_0x464e0b['predictiveIntervalMultiplicativeFactor']);if(_[_0x18e3('0x85')](_0x464e0b[_0x18e3('0x26')])){if(!_[_0x18e3('0x85')](_0x464e0b[_0x18e3('0x25')])){_0x464e0b[_0x18e3('0x25')]=undefined;loggerPredictive['error'](_0x18e3('0x1c5'),_0x18e3('0x1c6'));}if(!_['isUndefined'](_0x464e0b[_0x18e3('0x93')])){loggerPredictive[_0x18e3('0x98')](_0x18e3('0x1c5'),'check\x20handlePredictive\x20is\x20not\x20undefine');clearInterval(_0x464e0b[_0x18e3('0x93')]);_0x464e0b['handlePredictive']=undefined;}_0x464e0b['startProgressive']=moment()[_0x18e3('0x74')](_0x18e3('0xfd'));loggerPredictive['info'](_0x464e0b[_0x18e3('0x3d')],'collection\x20data\x20in\x20progressive\x20at',_0x464e0b[_0x18e3('0x26')]);this[_0x18e3('0x156')](_0x464e0b,0x1);}else if(ifInterval(_0x464e0b[_0x18e3('0x1c7')],_0x464e0b[_0x18e3('0x26')])){this['handlePower'](_0x464e0b,0x1);loggerPredictiveCalls[_0x18e3('0x7a')]('[startMethodPredictive][StartProgressive][Loop]',_0x464e0b[_0x18e3('0x26')],_0x464e0b[_0x18e3('0x3d')]);_0x464e0b[_0x18e3('0x6c')]=0x0;_0x464e0b[_0x18e3('0x67')]=0x0;}else if(_0x514e4f<_0x2e0a54&&_0x464e0b[_0x18e3('0x1c8')]===_0x18e3('0x1c9')){freeVariablesPredictive(_0x464e0b);loggerPredictive[_0x18e3('0x7a')](_0x18e3('0x1ca'),_0x18e3('0x1cb'),_0x2e0a54,_0x18e3('0x26'),_0x464e0b[_0x18e3('0x3d')]);}else if(_0x42caef<_0x464e0b[_0x18e3('0x67')]&&_0x464e0b['dialPredictiveOptimization']==='dropRate'){freeVariablesPredictive(_0x464e0b);loggerPredictive[_0x18e3('0x7a')](_0x18e3('0x1cc'),_0x18e3('0x1cd'),_0x42caef,_0x18e3('0x1ce'),_0x464e0b[_0x18e3('0x67')],_0x18e3('0x26'),_0x464e0b[_0x18e3('0x3d')]);}else if(!ifInterval(_0x464e0b['dialPredictiveInterval'],_0x464e0b[_0x18e3('0x26')])&&_['isUndefined'](_0x464e0b[_0x18e3('0x25')])&&!_[_0x18e3('0x85')](_0x464e0b[_0x18e3('0x26')])){_0x464e0b[_0x18e3('0x25')]=moment()[_0x18e3('0x74')]('YYYY-MM-DD\x20HH:mm:ss');loggerPredictive[_0x18e3('0x7a')](_0x464e0b[_0x18e3('0x3d')],_0x18e3('0x1cf'),_0x464e0b[_0x18e3('0x25')]);this['averageHandleTime'](_0x464e0b['dialPredictiveInterval'])[_0x18e3('0xb4')](this['getDataPredictive'](_0x464e0b))[_0x18e3('0xb4')](mergeDataErlangB(_0x464e0b))[_0x18e3('0xb4')](this[_0x18e3('0x1d0')](_0x464e0b))[_0x18e3('0xae')](loggerCatchPredictive(_0x18e3('0x1d1'),_0x464e0b));}else if(!ifInterval(_0x464e0b[_0x18e3('0x1c7')],_0x464e0b['startPredictive'])){_0x464e0b[_0x18e3('0x67')]=0x0;_0x464e0b[_0x18e3('0x25')]=moment()[_0x18e3('0x74')](_0x18e3('0xfd'));loggerPredictive[_0x18e3('0x7a')](_0x464e0b['name'],_0x18e3('0x1d2'),_0x464e0b[_0x18e3('0x25')]);clearInterval(_0x464e0b[_0x18e3('0x93')]);_0x464e0b[_0x18e3('0x93')]=undefined;this[_0x18e3('0x1d3')](_0x464e0b['dialPredictiveInterval'])['then'](this['getDataPredictive'](_0x464e0b))['then'](mergeDataErlangB(_0x464e0b))['then'](this[_0x18e3('0x1d0')](_0x464e0b))[_0x18e3('0xae')](loggerCatchPredictive(_0x18e3('0x1d4'),_0x464e0b));}else if(_0x464e0b['predictiveIntervalAvailable']&&_0x520c69<_0x464e0b[_0x18e3('0x69')]-_0x3e5f9b){freeVariablesPredictive(_0x464e0b);loggerPredictive[_0x18e3('0x7a')](_0x464e0b[_0x18e3('0x3d')],_0x18e3('0x1d5'),_0x520c69,_0x18e3('0x1d6'),_0x464e0b['predictiveIntervalAvailable'],'-',_0x3e5f9b,'=',_0x464e0b[_0x18e3('0x69')]-_0x3e5f9b,')');}else if(_0x464e0b[_0x18e3('0x69')]&&_0x520c69>_0x464e0b['predictiveIntervalAvailable']+_0x3c88eb){freeVariablesPredictive(_0x464e0b);loggerPredictive[_0x18e3('0x7a')](_0x464e0b[_0x18e3('0x3d')],_0x18e3('0x1d5'),_0x520c69,_0x18e3('0x1d7'),_0x464e0b[_0x18e3('0x69')],'+',_0x3c88eb,'=',_0x464e0b[_0x18e3('0x69')]+_0x3c88eb,')');}};Dialer[_0x18e3('0x19')][_0x18e3('0x1d8')]=function(_0x3758e4){var _0x2131e7=this;return function(_0x5cc3a7){return new BPromise(function(_0x4465f8,_0x1265be){_[_0x18e3('0x8f')](_0x3758e4,_0x5cc3a7[0x0]);if(checkGetDataPredictive(_0x5cc3a7[0x0])){var _0x1cca63=_0x3758e4[_0x18e3('0x69')]=_0x3758e4['talking']+_0x3758e4[_0x18e3('0x4b')];var _0x4998c=_0x3758e4[_0x18e3('0x1c7')]*0x3c;var _0x5e67c0=_0x5cc3a7[0x0]['predictiveIntervalAvgTalktime']+_0x5cc3a7[0x0]['predictiveIntervalAvgHoldtime'];var _0x842799=(_0x5cc3a7[0x0][_0x18e3('0x7e')]+_0x5cc3a7[0x0]['predictiveIntervalDroppedCallsTimeout']+_0x5cc3a7[0x0][_0x18e3('0x80')])/_0x5cc3a7[0x0]['predictiveIntervalTotalCalls'];_0x3758e4[_0x18e3('0x1d9')]=_0x842799>0x0?_0x842799:0x1;switch(_0x3758e4[_0x18e3('0x1c8')]){case _0x18e3('0x1c9'):var _0x6b68d9=_0x3758e4[_0x18e3('0x1c0')]/0x64;return _0x2131e7[_0x18e3('0x1da')](_0x1cca63,_0x4998c,_0x5e67c0,_0x842799,_0x6b68d9)[_0x18e3('0xb4')](function(_0x58c0b8){return _0x4465f8(_0x58c0b8);});case'agentBusyFactor':var _0x110799=_0x3758e4['dialPredictiveOptimizationPercentage']/0x64;return _0x2131e7['busyFactor'](_0x1cca63,_0x4998c,_0x5e67c0,_0x842799,_0x110799)[_0x18e3('0xb4')](function(_0x2316fa){return _0x4465f8(_0x2316fa);});default:return _0x1265be(msgResponse(_0x18e3('0x1db'),_0x18e3('0x141'),_0x18e3('0x1dc')));}}else{return _0x1265be(msgResponse(_0x18e3('0x1db'),'Failure',_0x18e3('0x1dd')));}});};};Dialer[_0x18e3('0x19')]['getDataPredictiveOld']=function(_0x15874c){var _0x432deb=this;return function(_0x4e3ace){return new BPromise(function(_0x52d056,_0x18278f){_['merge'](_0x15874c,_0x4e3ace[0x0]);if(checkGetDataPredictive(_0x4e3ace[0x0])){loggerPredictive[_0x18e3('0x7a')](JSON[_0x18e3('0x73')](_0x4e3ace[0x0]));if(_0x15874c[_0x18e3('0x1c8')]===_0x18e3('0x1c9')){return _0x432deb['getVoiceQueueRtPauses'](_0x15874c['id'])[_0x18e3('0xb4')](function(_0x199c62){var _0x2246b2=_0x15874c['loggedIn']-_0x199c62[0x0]['outboundQueuePauses'];var _0x1ea84b=_0x15874c[_0x18e3('0x1c7')]*0x3c;var _0x4a9b96=_0x4e3ace[0x0][_0x18e3('0x83')]+_0x4e3ace[0x0][_0x18e3('0x64')];var _0x24867e=(_0x4e3ace[0x0][_0x18e3('0x7e')]+_0x4e3ace[0x0][_0x18e3('0x65')]+_0x4e3ace[0x0][_0x18e3('0x80')])/_0x4e3ace[0x0][_0x18e3('0x6a')];var _0x1cd787=_0x15874c[_0x18e3('0x1c0')]/0x64;_0x15874c[_0x18e3('0x68')]=_0x199c62[0x0][_0x18e3('0x1de')]||0x0;_0x15874c[_0x18e3('0x1d9')]=_0x24867e>0x0?_0x24867e:0x1;return _0x432deb[_0x18e3('0x1da')](_0x2246b2,_0x1ea84b,_0x4a9b96,_0x24867e,_0x1cd787);})['then'](function(_0x22ba5a){return _0x52d056(_0x22ba5a);})[_0x18e3('0xae')](function(_0x55bf41){return _0x18278f(msgResponse(_0x18e3('0x1df'),_0x18e3('0x141'),JSON[_0x18e3('0x73')](_0x55bf41)));});}if(_0x15874c[_0x18e3('0x1c8')]===_0x18e3('0x1e0')){return _0x432deb[_0x18e3('0xc4')](_0x15874c['id'])[_0x18e3('0xb4')](function(_0x595d9d){var _0x5a3c0d=_0x15874c[_0x18e3('0x4c')]-_0x595d9d[0x0][_0x18e3('0x1de')];var _0x135a08=_0x15874c[_0x18e3('0x1c7')]*0x3c;var _0x346b07=_0x4e3ace[0x0][_0x18e3('0x83')]+_0x4e3ace[0x0]['predictiveIntervalAvgHoldtime'];var _0x41a2f6=(_0x4e3ace[0x0][_0x18e3('0x7e')]+_0x4e3ace[0x0][_0x18e3('0x65')]+_0x4e3ace[0x0][_0x18e3('0x80')])/_0x4e3ace[0x0][_0x18e3('0x6a')];var _0x5a93f1=_0x15874c[_0x18e3('0x1c0')]/0x64;_0x15874c[_0x18e3('0x68')]=_0x595d9d[0x0][_0x18e3('0x1de')]||0x0;_0x15874c[_0x18e3('0x1d9')]=_0x41a2f6>0x0?_0x41a2f6:0x1;return _0x432deb[_0x18e3('0x1e1')](_0x5a3c0d,_0x135a08,_0x346b07,_0x41a2f6,_0x5a93f1);})[_0x18e3('0xb4')](function(_0x38d027){return _0x52d056(_0x38d027);})['catch'](function(_0x511dd9){return _0x18278f(msgResponse(_0x18e3('0x1df'),_0x18e3('0x141'),JSON[_0x18e3('0x73')](_0x511dd9)));});}}else{return _0x18278f(msgResponse(_0x18e3('0x1db'),_0x18e3('0x141'),'check\x20failure'));}});};};Dialer[_0x18e3('0x19')]['startMethodPredictive']=function(_0x3e9c82){var _0x56ffeb=this;return function(){var _0x25ebc8=0x0;var _0x518af4=Math['floor'](_0x3e9c82[_0x18e3('0x6d')]*0x3e8);if(_0x518af4>0x0){_0x518af4=_0x518af4<0x64?0x64:_0x518af4;loggerPredictive[_0x18e3('0x7a')](_0x3e9c82[_0x18e3('0x3d')],'one\x20call\x20every:',_0x518af4,_0x18e3('0x44'));_0x3e9c82[_0x18e3('0x93')]=setInterval(function(){_0x56ffeb['handlePredictive'](_0x3e9c82);loggerPredictiveCalls[_0x18e3('0x7a')](_0x18e3('0x1e2'),_0x25ebc8+=0x1);},_0x518af4);}else{loggerPredictive[_0x18e3('0x7a')](_0x3e9c82['name'],_0x18e3('0x1e3'));}};};Dialer[_0x18e3('0x19')]['checkContactBlack']=function(_0x4f0d2c,_0x424754){var _0x45652a=this;return function(_0x48c87a){if(_['isEmpty'](_0x48c87a)){if(_[_0x18e3('0xaa')](_0x424754['UserId'])||!_0x424754[_0x18e3('0x1e4')]){if(_0x4f0d2c[_0x18e3('0x55')]==='booked'){_0x4f0d2c[_0x18e3('0x12c')]=_[_0x18e3('0x85')](_0x4f0d2c['queueStatusComplete'])?!![]:_0x4f0d2c[_0x18e3('0x12c')];var _0x43ce3=uuid['v4']();_0x45652a['actions'][_0x43ce3]=new Action(_0x4f0d2c,_0x424754,_0x43ce3);loggerBooked[_0x18e3('0x7a')](_0x18e3('0x1e5'),_0x43ce3,_0x18e3('0x1e6'),JSON['stringify'](_0x4f0d2c[_0x18e3('0x12c')]),_0x18e3('0x1e7'),_0x4f0d2c[_0x18e3('0x3d')]);if(_0x4f0d2c[_0x18e3('0x12c')]){_0x4f0d2c[_0x18e3('0x12c')]=![];_0x45652a[_0x18e3('0x129')][_0x45652a[_0x18e3('0x22')][_0x43ce3]['queue']]=[];ami['Action']({'actionid':_0x43ce3,'action':_0x18e3('0x1e8'),'queue':_0x4f0d2c[_0x18e3('0x3d')]})[_0x18e3('0xae')](function(){_0x45652a[_0x18e3('0xb0')](_0x4f0d2c);_0x45652a[_0x18e3('0xbc')]({'active':![],'ContactId':_0x45652a[_0x18e3('0x22')][_0x43ce3][_0x18e3('0xfe')],'ListId':_0x45652a[_0x18e3('0x22')][_0x43ce3][_0x18e3('0xd0')],'VoiceQueueId':_0x45652a['actions'][_0x43ce3][_0x18e3('0xd2')]||undefined,'CampaignId':_0x45652a[_0x18e3('0x22')][_0x43ce3]['CampaignId']||undefined})[_0x18e3('0xae')](loggerCatch('[unlockOriginate][syncQueueStatusComplete]'));delete _0x45652a[_0x18e3('0x22')][_0x43ce3];});}else{loggerBooked[_0x18e3('0x7a')](_0x18e3('0x1e9'),JSON['stringify'](_0x4f0d2c[_0x18e3('0x12c')]),_0x18e3('0x1e7'),_0x4f0d2c['name']);_0x45652a['updateOriginated'](_0x4f0d2c);_0x45652a[_0x18e3('0xbc')]({'active':![],'ContactId':_0x45652a[_0x18e3('0x22')][_0x43ce3][_0x18e3('0xfe')],'ListId':_0x45652a['actions'][_0x43ce3][_0x18e3('0xd0')],'VoiceQueueId':_0x45652a[_0x18e3('0x22')][_0x43ce3][_0x18e3('0xd2')]||undefined,'CampaignId':_0x45652a[_0x18e3('0x22')][_0x43ce3][_0x18e3('0xff')]||undefined})['catch'](loggerCatch('[unlockOriginate][syncQueueStatusComplete]'));delete _0x45652a[_0x18e3('0x22')][_0x43ce3];}}else{return _0x45652a[_0x18e3('0x1ea')](_0x4f0d2c,_0x424754);}}else{if(getDiff(_0x424754['scheduledat'])<_0x4f0d2c['dialRecallMeTimeout']*0x3c){if(_0x424754[_0x18e3('0x1eb')]&&!_0x424754[_0x18e3('0x1eb')][_0x18e3('0x1ec')]){_0x45652a['preview']['run'](_0x424754['id'])[_0x18e3('0x1b')](function(){_0x45652a[_0x18e3('0xb0')](_0x4f0d2c);});}else{_0x45652a[_0x18e3('0xbe')]({'active':![]},_0x424754['id'],0x1)[_0x18e3('0x1b')](function(){_0x45652a[_0x18e3('0xb0')](_0x4f0d2c);});}}else{_0x4f0d2c[_0x18e3('0x1ed')]+=0x1;_0x45652a[_0x18e3('0xb0')](_0x4f0d2c);if(_0x4f0d2c[_0x18e3('0x1ee')]){_0x45652a[_0x18e3('0xbc')]({'active':![],'recallme':![],'UserId':null,'ContactId':_0x424754['ContactId'],'ListId':_0x424754[_0x18e3('0xd0')],'VoiceQueueId':_0x424754[_0x18e3('0xd2')]||undefined,'CampaignId':_0x424754['CampaignId']||undefined})[_0x18e3('0xae')](loggerCatch(_0x18e3('0x1ef')));_0x45652a[_0x18e3('0xc8')](createObjHistory(_0x4f0d2c,_0x424754,_0x18e3('0x1f0'),0x17,_0x18e3('0x1f1')))[_0x18e3('0xae')](loggerCatch(_0x18e3('0x1f2')));}else{_0x45652a[_0x18e3('0xce')](createObjHistory(_0x4f0d2c,_0x424754,'RECALLFAILEDTIMEOUT',0x16,_0x18e3('0x1f3')),'[Originate][HistoryRecallClose][historyCatch]',_0x18e3('0x1f4'));}}}}else{_0x4f0d2c['outboundBlacklistCallsDay']+=0x1;_0x45652a['saveInDb'](createObjHistory(_0x4f0d2c,_0x424754,'BLACKLIST',0xd,_0x18e3('0x1f5')),_0x18e3('0x1f6'),_0x18e3('0x1f7'));throw _0x18e3('0x1f8');}};};Dialer['prototype']['handleIvr']=function(_0x3a52af){var _0x1183d7=this;var _0x340415=_0x3a52af[_0x18e3('0x1f9')]-_0x3a52af[_0x18e3('0x6b')]-_0x3a52af['temp'];emitCampaignSummary(_0x3a52af);if(_0x340415>0x0){if(_0x340415>this['maxNumberOriginate']){_0x340415=this[_0x18e3('0x21')];}_0x3a52af[_0x18e3('0xc1')]+=_0x340415;this[_0x18e3('0xc2')](_0x3a52af['id'],_0x340415,_0x3a52af['dialOrderByScheduledAt'],_0x3a52af)[_0x18e3('0xb4')](function(_0x1fe94a){_0x3a52af[_0x18e3('0xc1')]-=_0x340415;_0x3a52af[_0x18e3('0xc1')]=_0x3a52af[_0x18e3('0xc1')]>0x0?_0x3a52af[_0x18e3('0xc1')]:0x0;if(!checkContactEmpty(_0x1fe94a)){_0x3a52af['message']=_0x18e3('0x9e');logger[_0x18e3('0x7a')](_0x18e3('0x1fa')+_0x3a52af[_0x18e3('0x3d')]);}else{_0x3a52af[_0x18e3('0x6b')]+=_0x1fe94a[_0x18e3('0x9a')];_0x3a52af[_0x18e3('0x3a')]=_0x18e3('0x1fb');for(var _0x19d1b7=0x0;_0x19d1b7<_0x1fe94a[_0x18e3('0x9a')];_0x19d1b7+=0x1){_0x3a52af['ivrTotalCallsDays']+=0x1;if(_[_0x18e3('0xaa')](_0x1fe94a[_0x19d1b7])||_[_0x18e3('0xaa')](_0x1fe94a[_0x19d1b7][_0x18e3('0x167')])||_[_0x18e3('0xaa')](_0x1fe94a[_0x19d1b7][_0x18e3('0x167')][_0x18e3('0x168')])){_0x1183d7[_0x18e3('0x1fc')]('[actionOriginate]\x20',_0x3a52af,_0x1fe94a[_0x19d1b7]);}else{_0x1183d7[_0x18e3('0xb8')](_[_0x18e3('0xcf')](_0x1fe94a[_0x19d1b7],[_0x18e3('0xff'),_0x18e3('0x1fd')]))['then'](_0x1183d7[_0x18e3('0x1fe')](_0x3a52af,_0x1fe94a[_0x19d1b7]))[_0x18e3('0xae')](_0x1183d7[_0x18e3('0xcc')](_0x18e3('0x1ff'),_0x3a52af));}}}})['catch'](loggerGetContactDialer('[getContactCampaign2]',_0x3a52af,_0x340415));}};Dialer['prototype'][_0x18e3('0x156')]=function(_0x18aa81,_0x19f5fc){var _0x4a21c9=this;var _0x5dd7e8=[];var _0x2a097e=_0x19f5fc>=0x1?_0x19f5fc:0x1;if(_0x18aa81[_0x18e3('0x55')]===_0x18e3('0x157')){_0x2a097e=0x1;}var _0x2bdf47=Math['floor'](_0x18aa81[_0x18e3('0x4b')]*_0x2a097e)-_0x18aa81['originated']-_0x18aa81[_0x18e3('0xc1')];emitVoiceQueueSummary(_0x18aa81);if(_0x18aa81[_0x18e3('0x200')]>0x0){var _0x596524=_0x18aa81['dialLimitQueue']-_0x18aa81[_0x18e3('0x6b')]-_0x18aa81['talking']-_0x18aa81['temp']-_0x18aa81[_0x18e3('0xa0')];if(_0x2bdf47>_0x596524){_0x2bdf47=_0x596524;}}if(_0x2bdf47>0x0){if(_0x18aa81[_0x18e3('0x55')]==='booked'){_0x2bdf47=0x1;}if(_0x2bdf47>this[_0x18e3('0x21')]){_0x2bdf47=this[_0x18e3('0x21')];}_0x18aa81[_0x18e3('0xc1')]+=_0x2bdf47;for(var _0x1f065d in this[_0x18e3('0x1f')]){if(typeof this[_0x18e3('0x1f')][_0x1f065d]!==_0x18e3('0xa8')){if(this[_0x18e3('0x1f')][_0x1f065d][_0x18e3('0xa4')]===_0x18e3('0x201')&&this[_0x18e3('0x1f')][_0x1f065d]['status']==='reachable'){_0x5dd7e8[_0x18e3('0x12a')](this['agents'][_0x1f065d]['id']);}}}this[_0x18e3('0xc0')](_0x18aa81['id'],_0x5dd7e8,_0x2bdf47,_0x18aa81['dialOrderByScheduledAt'],_0x18aa81)['then'](function(_0x4664a8){_0x18aa81[_0x18e3('0xc1')]-=_0x2bdf47;_0x18aa81[_0x18e3('0xc1')]=_0x18aa81[_0x18e3('0xc1')]>0x0?_0x18aa81[_0x18e3('0xc1')]:0x0;if(!checkContactEmpty(_0x4664a8)){_0x4a21c9[_0x18e3('0x202')](_0x18aa81)[_0x18e3('0xb4')](sendMessageReschedule(_0x18aa81))['catch'](loggerCatch(_0x18e3('0xb5')));}else{_0x18aa81[_0x18e3('0x6b')]+=_0x4664a8[_0x18e3('0x9a')];_0x18aa81[_0x18e3('0x3a')]=_0x18aa81[_0x18e3('0x55')]===_0x18e3('0x157')?'ACTIVE':_0x18e3('0x1fb');for(var _0x3fc95b=0x0;_0x3fc95b<_0x4664a8[_0x18e3('0x9a')];_0x3fc95b+=0x1){if(_[_0x18e3('0xaa')](_0x4664a8[_0x3fc95b])||_[_0x18e3('0xaa')](_0x4664a8[_0x3fc95b][_0x18e3('0x167')])||_[_0x18e3('0xaa')](_0x4664a8[_0x3fc95b][_0x18e3('0x167')]['phone'])){_0x4a21c9[_0x18e3('0x1fc')](_0x18e3('0x203'),_0x18aa81,_0x4664a8[_0x3fc95b]);}else{_0x4a21c9[_0x18e3('0xb6')](_[_0x18e3('0xcf')](_0x4664a8[_0x3fc95b],[_0x18e3('0xd2'),_0x18e3('0x1fd')]))[_0x18e3('0xb4')](_0x4a21c9[_0x18e3('0x1fe')](_0x18aa81,_0x4664a8[_0x3fc95b]))[_0x18e3('0xae')](_0x4a21c9[_0x18e3('0xcc')](_0x18e3('0x203'),_0x18aa81));}}}})['catch'](loggerGetContactDialer(_0x18e3('0x204'),_0x18aa81,_0x2bdf47));}};Dialer[_0x18e3('0x19')][_0x18e3('0x93')]=function(_0x3b80de){if(_0x3b80de['dialLimitQueue']>0x0){var _0x4b1e63=_0x3b80de['dialLimitQueue']-_0x3b80de[_0x18e3('0x6b')]-_0x3b80de[_0x18e3('0x4f')];if(_0x4b1e63>0x0){this['tryOriginatePredictive'](_0x3b80de);}else{loggerPredictiveCalls['info'](_0x18e3('0x205'));}}else{this[_0x18e3('0x206')](_0x3b80de);}};Dialer[_0x18e3('0x19')]['tryOriginatePredictive']=function(_0x485607){var _0x45c7ef=this;var _0x4f874e=[];_0x485607[_0x18e3('0x6b')]+=0x1;for(var _0x68088c in this[_0x18e3('0x1f')]){if(typeof this[_0x18e3('0x1f')][_0x68088c]!==_0x18e3('0xa8')){if(this[_0x18e3('0x1f')][_0x68088c][_0x18e3('0xa4')]===_0x18e3('0x201')&&this[_0x18e3('0x1f')][_0x68088c][_0x18e3('0xac')]===_0x18e3('0xd7')){_0x4f874e[_0x18e3('0x12a')](this[_0x18e3('0x1f')][_0x68088c]['id']);}}}this[_0x18e3('0xc0')](_0x485607['id'],_0x4f874e,0x1,_0x485607[_0x18e3('0x207')],_0x485607)['then'](function(_0x51ad99){if(!checkContactEmpty(_0x51ad99)){checkContactLowerLimitOriginate(_0x485607,0x1,0x0);_0x45c7ef[_0x18e3('0x202')](_0x485607)[_0x18e3('0xb4')](sendMessageReschedule(_0x485607))[_0x18e3('0xae')](loggerCatch(_0x18e3('0xb5')));}else{_0x485607['message']=_0x18e3('0x1fb');if(_[_0x18e3('0xaa')](_0x51ad99[0x0])||_[_0x18e3('0xaa')](_0x51ad99[0x0][_0x18e3('0x167')])||_['isNil'](_0x51ad99[0x0]['Contact'][_0x18e3('0x168')])){_0x45c7ef['emptyContact'](_0x18e3('0x203'),_0x485607,_0x51ad99[0x0]);}else{_0x45c7ef[_0x18e3('0xb6')](_[_0x18e3('0xcf')](_0x51ad99[0x0],[_0x18e3('0xd2'),_0x18e3('0x1fd')]))[_0x18e3('0xb4')](_0x45c7ef[_0x18e3('0x1fe')](_0x485607,_0x51ad99[0x0]))[_0x18e3('0xae')](_0x45c7ef[_0x18e3('0xcc')](_0x18e3('0x208'),_0x485607));}}})['catch'](loggerGetContactDialer(_0x18e3('0x209'),_0x485607,0x1));emitVoiceQueueSummary(_0x485607);};Dialer[_0x18e3('0x19')]['abandonmentRate']=function(_0x1dcf63,_0x5a800b,_0x587ebf,_0x347d63,_0x24ed96,_0x15f53a){loggerPredictive[_0x18e3('0x7a')](_0x18e3('0x20a'));loggerPredictive[_0x18e3('0x7a')]('M:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x1dcf63);loggerPredictive[_0x18e3('0x7a')](_0x18e3('0x20b'),_0x5a800b);loggerPredictive[_0x18e3('0x7a')](_0x18e3('0x20c'),_0x587ebf);loggerPredictive['info'](_0x18e3('0x20d'),_0x347d63);loggerPredictive[_0x18e3('0x7a')](_0x18e3('0x20e'),_0x24ed96);loggerPredictive['info'](_0x18e3('0x84'));return new BPromise(function(_0x54b4d8,_0x5cc9c0){if(_0x1dcf63<=0x0||isNaN(_0x1dcf63)){return _0x5cc9c0(msgResponse(_0x18e3('0x20f'),_0x18e3('0x43'),'m\x20=\x20'+_0x1dcf63));}if(_0x587ebf<=0x0||isNaN(_0x587ebf)){return _0x5cc9c0(msgResponse(_0x18e3('0x20f'),_0x18e3('0x43'),'Ts\x20=\x20'+_0x587ebf));}if(_0x347d63<=0x0||isNaN(_0x347d63)){return _0x5cc9c0(msgResponse(_0x18e3('0x20f'),'Error',_0x18e3('0x210')+_0x347d63));}if(_0x5a800b<=0x0||isNaN(_0x5a800b)){return _0x5cc9c0(msgResponse('[abandonmentRate]',_0x18e3('0x43'),_0x18e3('0x211')+_0x5a800b));}if(_0x24ed96<=0x0||isNaN(_0x24ed96)){return _0x5cc9c0(msgResponse(_0x18e3('0x20f'),_0x18e3('0x43'),_0x18e3('0x212')+_0x24ed96));}_0x15f53a=_0x15f53a||0x0;var _0x65f288=0x1/_0x587ebf;var _0x3e3c2f=0x0;var _0x3c9789=0x0;var _0x449924=0x0;var _0x43dddd=0x0;for(var _0x2c0a6b=0x0;_0x449924<_0x24ed96;_0x2c0a6b+=0x1){_0x3c9789=_0x2c0a6b/_0x5a800b;_0x3e3c2f=(_0x347d63*_0x3c9789+_0x15f53a)/_0x65f288;_0x449924=erlangb(_0x3e3c2f,_0x1dcf63);_0x43dddd=_0x3e3c2f/_0x1dcf63*(0x1-erlangb(_0x3e3c2f,_0x1dcf63));}return _0x54b4d8({'erlangCalls':_0x2c0a6b,'erlangCallToSecond':_0x5a800b/_0x2c0a6b,'erlangAbandonmentRate':_0x449924,'erlangBusyFactor':_0x43dddd});});};Dialer[_0x18e3('0x19')][_0x18e3('0x1e1')]=function(_0xfdfb3d,_0x1cda94,_0x395959,_0x48c8a3,_0x563cdf,_0x526209){loggerPredictive[_0x18e3('0x7a')]('----\x20Agent\x20Busy\x20Factor\x20----');loggerPredictive['info'](_0x18e3('0x213'),_0xfdfb3d);loggerPredictive['info'](_0x18e3('0x20b'),_0x1cda94);loggerPredictive[_0x18e3('0x7a')](_0x18e3('0x20c'),_0x395959);loggerPredictive[_0x18e3('0x7a')]('P:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x48c8a3);loggerPredictive['info'](_0x18e3('0x214'),_0x563cdf);loggerPredictive['info'](_0x18e3('0x84'));return new BPromise(function(_0x192301,_0x32adc3){if(_0xfdfb3d<=0x0||isNaN(_0xfdfb3d)){return _0x32adc3(msgResponse('[busyFactor]',_0x18e3('0x43'),_0x18e3('0x215')+_0xfdfb3d));}if(_0x395959<=0x0||isNaN(_0x395959)){return _0x32adc3(msgResponse(_0x18e3('0x216'),_0x18e3('0x43'),_0x18e3('0x217')+_0x395959));}if(_0x48c8a3<=0x0||isNaN(_0x48c8a3)){return _0x32adc3(msgResponse('[busyFactor]',_0x18e3('0x43'),_0x18e3('0x210')+_0x48c8a3));}if(_0x1cda94<=0x0||isNaN(_0x1cda94)){return _0x32adc3(msgResponse(_0x18e3('0x216'),_0x18e3('0x43'),'interval\x20=\x20'+_0x1cda94));}if(_0x563cdf<=0x0||isNaN(_0x563cdf)){return _0x32adc3(msgResponse('[busyFactor]','Error','Umin\x20=\x20'+_0x563cdf));}_0x526209=_0x526209||0x0;var _0x510a76=0x1/_0x395959;var _0x5b747a=0x0;var _0xb6b747=0x0;var _0x35e4b3=0x0;var _0x2a0944=0x0;for(var _0x2cd688=0x0;_0x2a0944<_0x563cdf;_0x2cd688+=0x1){_0xb6b747=_0x2cd688/_0x1cda94;_0x5b747a=(_0x48c8a3*_0xb6b747+_0x526209)/_0x510a76;_0x35e4b3=erlangb(_0x5b747a,_0xfdfb3d);_0x2a0944=_0x5b747a/_0xfdfb3d*(0x1-erlangb(_0x5b747a,_0xfdfb3d));}return _0x192301({'erlangCalls':_0x2cd688,'erlangCallToSecond':_0x1cda94/_0x2cd688,'erlangAbandonmentRate':_0x35e4b3,'erlangBusyFactor':_0x2a0944});});};module[_0x18e3('0x218')]=Dialer;
git://repos.xcallymotion.com / motion2.git / blob