[motion2.git] / server / services / ami / dialer / index.js

// *************************************************************************
// *                                                                       *
// * xCALLY Motion -  The Omnichannel Contact Center                       *
// * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
// *                                                                       *
// *************************************************************************
// *                                                                       *
// * Email: info@xcally.com                                                *
// * Website: https://www.xcally.com                                       *
// *                                                                       *
// *************************************************************************
// *                                                                       *
// * The SOFTWARE PRODUCT is protected by copyright laws and international *
// * copyright treaties, as well as other intellectual property laws and   *
// * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
// *                                                                       *
// *************************************************************************
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_0x4eff46=function(_0x12c120){while(--_0x12c120){_0xb3f165['push'](_0xb3f165['shift']());}};_0x4eff46(++_0x1a9fb5);}(_0x9003,0x1c7));var _0x3900=function(_0x2b4411,_0x2625ed){_0x2b4411=_0x2b4411-0x0;var _0x8e41ef=_0x9003[_0x2b4411];return _0x8e41ef;};'use strict';var util=require(_0x3900('0x0'));var _=require('lodash');var uuid=require(_0x3900('0x1'));var moment=require(_0x3900('0x2'));var rr=require('rr');var Redis=require(_0x3900('0x3'));var utils=require(_0x3900('0x4'));var hopperUtils=require(_0x3900('0x5'));var ut=require(_0x3900('0x6'));var config=require(_0x3900('0x7'));var logger=require(_0x3900('0x8'))(_0x3900('0x9'));var loggerBooked=require(_0x3900('0x8'))(_0x3900('0xa'));var loggerPredictive=require(_0x3900('0x8'))(_0x3900('0xb'));var loggerPredictiveCalls=require('../../../config/logger')('predictiveCalls');var loggerSyncQueueSummary=require(_0x3900('0x8'))(_0x3900('0xc'));var ami=require(_0x3900('0xd'));config[_0x3900('0xe')]=_[_0x3900('0xf')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x3900('0x10'))(new Redis(config[_0x3900('0xe')]));var cmHopper=require('../rpc/cmHopper');var voiceQueueRt=require(_0x3900('0x11'));var RpcSetting=require('../rpc/setting');var Interval=require(_0x3900('0x12'));var Action=require('./models/action');var History=require(_0x3900('0x13'));var Final=require(_0x3900('0x14'));var AgentComplete=require(_0x3900('0x15'));var QueueCallerAbandon=require(_0x3900('0x16'));var Hangup=require(_0x3900('0x17'));var ipAgi=process[_0x3900('0x18')]['XCALLY_IP_AGI']||_0x3900('0x19');var previewRecallmeReminderInterval=0x1;var Sequence=function(){};Sequence[_0x3900('0x1a')][_0x3900('0x1b')]=function(_0x300c65){this[_0x3900('0x1c')]=this[_0x3900('0x1c')]?this[_0x3900('0x1c')][_0x3900('0x1d')](_0x300c65):_0x300c65();};function Dialer(_0x5605c8,_0x931432){this[_0x3900('0x1e')]=new Sequence();this[_0x3900('0x1f')]=_0x931432;this[_0x3900('0x20')]=_0x5605c8[_0x3900('0x20')];this[_0x3900('0x21')]=_0x5605c8[_0x3900('0x21')];this[_0x3900('0x22')]=_0x5605c8[_0x3900('0x22')];this[_0x3900('0x23')]=_0x5605c8[_0x3900('0x23')];this[_0x3900('0x24')]=config[_0x3900('0x24')]||0x2;this[_0x3900('0x25')]={};this[_0x3900('0x26')]={};this[_0x3900('0x27')]={};this[_0x3900('0x28')]={};this[_0x3900('0x29')]={};this['startPredictive']={};this[_0x3900('0x2a')]={};this['ivrOriginated']={};this[_0x3900('0x2b')]={};this['queueBookedRR']={};this[_0x3900('0x2c')]={};ami['on']('agentconnect',this['syncAgentConnect'][_0x3900('0x2d')](this));ami['on'](_0x3900('0x2e'),this[_0x3900('0x2f')][_0x3900('0x2d')](this));ami['on'](_0x3900('0x30'),this[_0x3900('0x31')]['bind'](this));ami['on'](_0x3900('0x32'),this[_0x3900('0x33')][_0x3900('0x2d')](this));ami['on'](_0x3900('0x34'),this[_0x3900('0xc')]['bind'](this));ami['on'](_0x3900('0x35'),this[_0x3900('0x36')][_0x3900('0x2d')](this));ami['on'](_0x3900('0x37'),this[_0x3900('0x38')]['bind'](this));ami['on']('newexten',this['syncNewExten'][_0x3900('0x2d')](this));ami['on'](_0x3900('0x39'),this[_0x3900('0x3a')]['bind'](this));ami['on'](_0x3900('0x3b'),this[_0x3900('0x3c')][_0x3900('0x2d')](this));ami['on']('queuestatuscomplete',this[_0x3900('0x3d')][_0x3900('0x2d')](this));this[_0x3900('0x3e')]();this[_0x3900('0x3f')]();RpcSetting[_0x3900('0x40')]()[_0x3900('0x41')](function(_0x19ebe4){previewRecallmeReminderInterval=_0x19ebe4[_0x3900('0x42')];});}function isNotNull(_0x3c41e0){return _0x3c41e0!==null&&!_[_0x3900('0x43')](_0x3c41e0);}function msgResponse(_0x39f0c5,_0x5c78e7,_0x372be6){return{'action':_0x39f0c5,'response':_0x5c78e7,'message':_0x372be6,'stack':_0x372be6};}function emit(_0x4456dd,_0x2fe9ef,_0x2e53b9){io['to'](_0x4456dd)[_0x3900('0x44')](_0x2fe9ef,_0x2e53b9);}function emitOutboundVoiceQueueSummary(_0x23808f){if(_0x23808f[_0x3900('0x45')]==='outbound'){logger['debug'](_0x3900('0x46'),util[_0x3900('0x47')](_0x23808f,{'showHidden':![],'depth':null}));emit(util['format'](_0x3900('0x48'),_0x23808f[_0x3900('0x49')]),_0x3900('0x4a'),_0x23808f);}}function checkGetDataPredictive(_0x4ce710){if(isNotNull(_0x4ce710)&&!_['isEmpty'](_0x4ce710)){loggerPredictive[_0x3900('0x4b')](_0x3900('0x4c'));loggerPredictive[_0x3900('0x4b')]('Total\x20Calls:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x4ce710[_0x3900('0x4d')]);loggerPredictive[_0x3900('0x4b')](_0x3900('0x4e'),_0x4ce710[_0x3900('0x4f')]);loggerPredictive[_0x3900('0x4b')](_0x3900('0x50'),_0x4ce710[_0x3900('0x51')]);loggerPredictive[_0x3900('0x4b')](_0x3900('0x52'),_0x4ce710['predictiveIntervalDroppedCallsCallersExit']);loggerPredictive[_0x3900('0x4b')](_0x3900('0x53'),_0x4ce710[_0x3900('0x54')]);loggerPredictive['info'](_0x3900('0x55'),_0x4ce710[_0x3900('0x56')]);loggerPredictive[_0x3900('0x4b')](_0x3900('0x57'));if(_0x4ce710[_0x3900('0x4d')]>0x0){if(!_[_0x3900('0x43')](_0x4ce710[_0x3900('0x56')])&&_0x4ce710['predictiveIntervalAvgTalktime']>0x0){return!![];}loggerPredictive[_0x3900('0x4b')](_0x3900('0x58'));if(!_[_0x3900('0x43')](_0x4ce710[_0x3900('0x54')])&&_0x4ce710[_0x3900('0x54')]>0x0){return!![];}loggerPredictive['info'](_0x3900('0x59'));}else{loggerPredictive[_0x3900('0x4b')](_0x3900('0x5a'));}}else{loggerPredictive[_0x3900('0x4b')]('History\x20information\x20are\x20empty');}return![];}function mergeDataErlangB(_0x5ec082){return function(_0x50e40e){loggerPredictive[_0x3900('0x4b')](_0x3900('0x5b'));loggerPredictive['info'](_0x3900('0x5c'),_0x50e40e['erlangCalls']);loggerPredictive[_0x3900('0x4b')](_0x3900('0x5d'),_0x50e40e[_0x3900('0x5e')]);loggerPredictive['info'](_0x3900('0x5f'),_0x50e40e[_0x3900('0x60')]);loggerPredictive[_0x3900('0x4b')](_0x3900('0x61'),_0x50e40e['erlangBusyFactor']);loggerPredictive['info'](_0x3900('0x5f'),_0x50e40e[_0x3900('0x60')]);loggerPredictive[_0x3900('0x4b')](_0x3900('0x57'));_[_0x3900('0x62')](_0x5ec082,_0x50e40e);};}function ifInterval(_0x4596ad,_0x443681){if(_[_0x3900('0x43')](_0x443681)){return![];}return utils[_0x3900('0x63')](undefined,_0x443681)<_0x4596ad*0x3c;}function clearPredictiveAttributes(_0x34d491){if(_0x34d491[_0x3900('0x2a')]){_0x34d491[_0x3900('0x2a')]=undefined;loggerPredictive[_0x3900('0x64')](_0x34d491[_0x3900('0x49')],'startProgressive\x20value\x20cleared');}if(_0x34d491[_0x3900('0x65')]){_0x34d491[_0x3900('0x65')]=undefined;loggerPredictive[_0x3900('0x64')](_0x34d491['name'],'startPredictive\x20value\x20cleared');}if(_0x34d491[_0x3900('0x66')]){clearInterval(_0x34d491[_0x3900('0x66')]);_0x34d491[_0x3900('0x66')]=undefined;loggerPredictive[_0x3900('0x64')](_0x34d491[_0x3900('0x49')],'handlePredictive\x20interval\x20cleared');}}function loggerCatchPredictive(_0x9e6112,_0x12c635){return function(_0x1f6899){loggerPredictive['error'](_0x12c635[_0x3900('0x49')],_0x9e6112);loggerPredictive[_0x3900('0x67')](_0x1f6899[_0x3900('0x68')]);clearPredictiveAttributes(_0x12c635);};}function loggerCatch(_0x39a222){return function(_0x1aa408){logger[_0x3900('0x67')](_0x39a222,util['inspect'](_0x1aa408,{'showHidden':![],'depth':null}));};}function sendMessageReschedule(_0x3571ad){return function(_0x91e1cd){if(isNotNull(_0x91e1cd)&&isNotNull(_0x91e1cd[0x0])){if(_0x91e1cd[0x0][_0x3900('0x69')]>0x0){_0x3571ad[_0x3900('0x6a')]=utils[_0x3900('0x6b')][_0x3900('0x6c')];logger[_0x3900('0x4b')]('[getContactDialer2][ReScheduled]'+_0x3571ad[_0x3900('0x49')],_0x91e1cd[0x0]['contactsRescheduled'],_0x3900('0x6d'));}else{_0x3571ad['message']=utils[_0x3900('0x6b')][_0x3900('0x6e')];logger[_0x3900('0x4b')]('[getContactDialer2][Empty]'+_0x3571ad[_0x3900('0x49')]);}}};}function createObjHistory(_0x4e64c4,_0x431c74,_0xe3bf31,_0x2622e8,_0x20d14d){_0x4e64c4[_0x3900('0x6a')]=_0xe3bf31;var _0x38265e=new Action(_0x4e64c4,_0x431c74);var _0x90c157=new History(_0x38265e);_0x90c157[_0x3900('0x6f')]=_0x2622e8;_0x90c157[_0x3900('0x70')]=_0x20d14d;_0x90c157[_0x3900('0x71')]=_0x38265e[_0x3900('0x72')];return _0x90c157;}function unlockQueueStatus(_0x5285a9,_0x1dd347){setTimeout(function(){if(_[_0x3900('0x43')](_0x5285a9[_0x3900('0x73')])){loggerBooked[_0x3900('0x67')]('[unlockQueueStatus][undefined]',_0x1dd347);}_0x5285a9[_0x3900('0x73')]=!![];loggerBooked[_0x3900('0x4b')](_0x3900('0x74'),_0x1dd347,JSON['stringify'](_[_0x3900('0x75')](_0x5285a9,['name',_0x3900('0x73')])));},0x1f3);}function checkInterval(_0x25f375){return function(){if(!isNotNull(_0x25f375['Interval'])){_0x25f375[_0x3900('0x6a')]=utils[_0x3900('0x6b')][_0x3900('0x76')];throw _0x25f375['name']+'\x20INTERVAL_IS_NULL';}if(!isNotNull(_0x25f375[_0x3900('0x77')][_0x3900('0x78')])){_0x25f375['message']=utils[_0x3900('0x6b')][_0x3900('0x76')];throw _0x25f375[_0x3900('0x49')]+_0x3900('0x79');}if(!isNotNull(_['isEmpty'](_0x25f375['Interval'][_0x3900('0x78')]))){_0x25f375['message']=utils[_0x3900('0x6b')][_0x3900('0x76')];throw _0x25f375[_0x3900('0x49')]+_0x3900('0x79');}};}function checkIsIVRCampaignActive(_0x34e013){return function(){if(!utils[_0x3900('0x7a')](_0x34e013)){_0x34e013[_0x3900('0x6a')]=utils[_0x3900('0x6b')][_0x3900('0x7b')];throw _0x34e013[_0x3900('0x49')]+_0x3900('0x7c');}};}function emitCampaignSummary(_0x3f0adf){if(utils[_0x3900('0x7d')](_0x3f0adf)){emit(util['format'](_0x3900('0x7e'),_0x3f0adf[_0x3900('0x49')]),_0x3900('0x7f'),_0x3f0adf);}}function loggerCatchQueueSummary(_0x2c573f,_0x10f2af){return function(_0x37ee19){clearPredictiveAttributes(_0x10f2af);emitCampaignSummary(_0x10f2af);loggerSyncQueueSummary[_0x3900('0x64')](_0x2c573f,util['inspect'](_0x37ee19,{'showHidden':![],'depth':null}));};}function notSendMessagesCampaign(_0xaf78b6){if(_0xaf78b6[_0x3900('0x80')]){if(_0xaf78b6[_0x3900('0x81')]===0x0){_0xaf78b6[_0x3900('0x80')]=![];_0xaf78b6[_0x3900('0x6a')]=utils[_0x3900('0x6b')][_0x3900('0x7b')];loggerSyncQueueSummary['debug']('[syncQueueSummary]\x20Campaign\x20Ivr:\x20',_0xaf78b6['name'],_0x3900('0x82'));}else{_0xaf78b6[_0x3900('0x6a')]=utils[_0x3900('0x6b')][_0x3900('0x83')];loggerSyncQueueSummary[_0x3900('0x64')](_0x3900('0x84'),_0xaf78b6[_0x3900('0x49')],_0x3900('0x85'));}emitCampaignSummary(_0xaf78b6);}}function myreject(_0x39d557){return function(_0x40187d){return _0x39d557(msgResponse('[ifTime][Action]',_0x3900('0x86'),JSON[_0x3900('0x87')](_0x40187d)));};}Dialer[_0x3900('0x1a')]['isTrunkReachable']=function(_0x3685d5){return!_[_0x3900('0x43')](_0x3685d5)&&_0x3685d5&&!_[_0x3900('0x43')](_0x3685d5[_0x3900('0x49')])&&!_[_0x3900('0x43')](_0x3685d5['active'])&&_0x3685d5['active']&&(this[_0x3900('0x23')][util[_0x3900('0x88')](_0x3900('0x89'),_0x3685d5[_0x3900('0x49')])][_0x3900('0x8a')]==='reachable'||this['trunks'][util[_0x3900('0x88')](_0x3900('0x89'),_0x3685d5['name'])][_0x3900('0x8a')]===_0x3900('0x8b'));};Dialer[_0x3900('0x1a')][_0x3900('0x8c')]=function(_0x3ad702){var _0x4db0b4=this;return function(){if(!_0x4db0b4[_0x3900('0x8d')](_0x3ad702[_0x3900('0x8e')])){if(!_0x4db0b4[_0x3900('0x8d')](_0x3ad702['TrunkBackup'])){_0x3ad702['message']=utils[_0x3900('0x6b')][_0x3900('0x8f')];throw _0x3ad702[_0x3900('0x49')]+'\x20trunk\x20is\x20not\x20reachable';}}};};Dialer[_0x3900('0x1a')][_0x3900('0x90')]=function(_0x48f0de,_0x2176e9,_0x1de34b,_0x59fe4c){var _0x589e20=this;return function(){var _0x4a9025=!![];return _0x589e20[_0x3900('0x91')](_0x48f0de,_0x2176e9,_0x1de34b,_0x59fe4c,_0x4a9025);};};Dialer[_0x3900('0x1a')][_0x3900('0x92')]=function(_0x12fa55,_0x57e53f,_0x26a195,_0xa1c013){var _0x2c4a3e=this;return function(){var _0xa36e79=![];return _0x2c4a3e[_0x3900('0x91')](_0x12fa55['Intervals'],_0x57e53f,_0x26a195,_0xa1c013,_0xa36e79);};};Dialer[_0x3900('0x1a')]['ifTimeIvr']=function(_0x533897,_0x14531f,_0x24a757,_0x46e288,_0x1746f9){var _0x255325=[];return new Promise(function(_0x10d79f,_0x126587){if(!isNotNull(_0x533897)){_0x46e288[_0x3900('0x6a')]=utils['CAMPAIGN_STATUS'][_0x3900('0x76')];return _0x126587(msgResponse(_0x3900('0x93'),'Failure',_0x24a757+_0x3900('0x94')));}if(_[_0x3900('0x95')](_0x533897)){_0x46e288[_0x3900('0x6a')]=utils[_0x3900('0x6b')][_0x3900('0x96')];return _0x126587(msgResponse(_0x3900('0x93'),'Failure',_0x24a757+'\x20Intervals\x20is\x20empty\x20'));}if(_0x14531f&&_[_0x3900('0x43')](config[_0x3900('0x97')][_0x14531f])){_0x46e288[_0x3900('0x6a')]=utils['CAMPAIGN_STATUS'][_0x3900('0x98')];return _0x126587(msgResponse(_0x3900('0x93'),'Failure',_0x24a757+_0x3900('0x99')+_0x14531f));}if(_[_0x3900('0x9a')](_0x533897)){for(var _0x4087ac=0x0;_0x4087ac<_0x533897[_0x3900('0x9b')];_0x4087ac+=0x1){_0x255325[_0x3900('0x9c')](ami[_0x3900('0x9d')]({'action':_0x3900('0x9e'),'command':util['format'](_0x3900('0x9f'),_0x533897[_0x4087ac][_0x3900('0xa0')],!_['isUndefined'](config[_0x3900('0x97')][_0x14531f])?_0x14531f:'')})[_0x3900('0x41')](function(_0x537d3a){return _0x537d3a[_0x3900('0xa1')][_0x3900('0xa2')](_0x3900('0xa3'))>=0x0;})[_0x3900('0xa4')](myreject(_0x126587)));}}else{_0x255325['push'](ami[_0x3900('0x9d')]({'action':_0x3900('0x9e'),'command':util[_0x3900('0x88')]('iftime\x20%s,%s',_0x533897,!_[_0x3900('0x43')](config[_0x3900('0x97')][_0x14531f])?_0x14531f:'')})['then'](function(_0x2c9cd9){return _0x2c9cd9[_0x3900('0xa1')]['indexOf'](_0x3900('0xa3'))>=0x0;})[_0x3900('0xa4')](myreject(_0x126587)));}Promise[_0x3900('0xa5')](_0x255325)[_0x3900('0x41')](function(_0x33256f){var _0x34fb5c=_['some'](_0x33256f);if(_0x34fb5c){return _0x10d79f(_0x34fb5c);}else{_0x46e288['message']=_0x1746f9?utils[_0x3900('0x6b')][_0x3900('0xa6')]:utils['CAMPAIGN_STATUS']['OVERTIME_INTERVAL'];return _0x126587(msgResponse(_0x3900('0xa7'),_0x3900('0xa8'),_0x3900('0xa9')+_0x1746f9+'\x20'+_0x24a757+_0x3900('0xaa')+util[_0x3900('0x47')](_0x533897,{'showHidden':![],'depth':null})+_0x3900('0xab')+_0x14531f));}})[_0x3900('0xa4')](function(_0x19e111){return _0x126587(msgResponse('ifTime',_0x3900('0xa8'),JSON[_0x3900('0x87')](_0x19e111)));});});};Dialer[_0x3900('0x1a')][_0x3900('0x3e')]=function(){var _0x244d20=this;return cmHopper[_0x3900('0xac')]({'active':![]},{'where':{'active':!![]}})[_0x3900('0x41')](function(){setInterval(function(){_0x244d20[_0x3900('0xad')]();},0x3e8);});};Dialer[_0x3900('0x1a')]['syncCampaigns']=function(){var _0x841ff6=this;var _0x2831f1;for(var _0x41b717 in this[_0x3900('0x21')]){if(typeof this['campaigns'][_0x41b717]!==_0x3900('0xae')){_0x2831f1=this[_0x3900('0x21')][_0x41b717];if(utils['isIVRCampaign'](_0x2831f1)&&utils['isIVRCampaignActive'](_0x2831f1)){_0x2831f1[_0x3900('0x80')]=!![];Promise['resolve']()[_0x3900('0x41')](checkIsIVRCampaignActive(_0x2831f1))[_0x3900('0x41')](checkInterval(_0x2831f1))['then'](_0x841ff6[_0x3900('0x8c')](_0x2831f1))['then'](_0x841ff6[_0x3900('0x90')](_0x2831f1['dialGlobalInterval'],_0x2831f1[_0x3900('0xaf')],_0x2831f1[_0x3900('0x49')],_0x2831f1))['then'](_0x841ff6['checkIfTimeIntervals'](_0x2831f1['Interval'],_0x2831f1[_0x3900('0xaf')],_0x2831f1[_0x3900('0x49')],_0x2831f1))[_0x3900('0x41')](_0x841ff6['launchHandleIvr'](_0x2831f1))['catch'](loggerCatchQueueSummary(_0x3900('0xb0'),_0x2831f1));}else{notSendMessagesCampaign(_0x2831f1);}}}};Dialer[_0x3900('0x1a')]['checkDialMethod']=function(_0x4ce203){if(_0x4ce203[_0x3900('0xb1')]!==_0x3900('0xb')){clearPredictiveAttributes(_0x4ce203);}switch(_0x4ce203[_0x3900('0xb1')]){case _0x3900('0xb2'):this[_0x3900('0xb3')](_0x4ce203,0x1);break;case _0x3900('0xb4'):this[_0x3900('0xb3')](_0x4ce203,_0x4ce203[_0x3900('0xb5')]);break;case'predictive':this[_0x3900('0xb')](_0x4ce203);break;case'booked':this[_0x3900('0xb3')](_0x4ce203,0x1);break;default:logger[_0x3900('0x67')](_0x3900('0xb6'),_0x4ce203[_0x3900('0x49')],_0x3900('0xb7'));}};Dialer[_0x3900('0x1a')][_0x3900('0x93')]=function(_0x3135ac,_0x317624){var _0x120578=_0x3135ac[_0x3900('0xaf')];var _0x28c103=_0x317624?_0x3135ac[_0x3900('0xb8')]:_0x3135ac[_0x3900('0x77')][_0x3900('0x78')];logger[_0x3900('0xb9')]('Dialer::ifTime()',_0x28c103,_0x120578,_0x3135ac[_0x3900('0x49')],util[_0x3900('0x88')](_0x3900('0xba'),_0x3135ac['name'],_0x3135ac['id']));var _0xb2393a=null;return Interval['intervalIftime'](_0x28c103,_0x120578)['then'](function(_0x32feb1){if(_0x32feb1===!![]){return _0x32feb1;}else{_0x3135ac['message']=_0x317624?utils[_0x3900('0x6b')][_0x3900('0xa6')]:utils[_0x3900('0x6b')][_0x3900('0xbb')];_0xb2393a=msgResponse(_0x3900('0xa7'),_0x3900('0xa8'),_0x3900('0xa9')+_0x317624+'\x20'+_0x3135ac[_0x3900('0x49')]+'\x20Interval\x20is\x20overtime:\x20'+util[_0x3900('0x47')](_0x28c103,{'showHidden':![],'depth':null})+_0x3900('0xab')+_0x120578);}if(_0xb2393a!==null){logger[_0x3900('0xb9')](_0x3900('0xbc'),_0xb2393a);_0xb2393a[_0x3900('0xbd')]=_0x317624;throw _0xb2393a;}})['catch'](function(_0x339083){logger['error'](_0x3900('0xbe'),_0x339083);throw msgResponse(_0x3900('0xbf'),_0x3900('0x86'),util[_0x3900('0x47')](_0x339083,{'showHidden':![],'depth':null}));});};Dialer[_0x3900('0x1a')][_0x3900('0xc0')]=function(_0x234a74){if(this[_0x3900('0x20')][_0x234a74[_0x3900('0xc1')]]){if(this[_0x3900('0x28')][_0x234a74['uniqueid']]&&this['uniqueId'][_0x234a74['uniqueid']]['type']!==_0x3900('0xc2')){utils['decrementOriginate'](this['voiceQueues'][_0x234a74[_0x3900('0xc1')]],_0x3900('0xc3'));this[_0x3900('0x28')][_0x234a74[_0x3900('0xc4')]]['answertime']=moment()[_0x3900('0x88')](_0x3900('0xc5'));}}};Dialer[_0x3900('0x1a')][_0x3900('0x33')]=function(_0x5c1e6e){var _0x10df76=this['uniqueId'][_0x5c1e6e[_0x3900('0xc4')]];if(this['voiceQueues'][_0x5c1e6e['queue']]){if(_0x10df76&&_0x10df76[_0x3900('0x45')]!=='ivr'){delete this[_0x3900('0x28')][_0x5c1e6e[_0x3900('0xc4')]];this[_0x3900('0x20')][_0x5c1e6e[_0x3900('0xc1')]][_0x3900('0xc6')]+=0x1;var _0x41449f=new AgentComplete(_0x10df76,_0x5c1e6e);if(_0x5c1e6e[_0x3900('0xc7')]===_0x3900('0xc8')){_0x41449f['agiafterat']=this[_0x3900('0x20')][_0x5c1e6e[_0x3900('0xc1')]][_0x3900('0xc9')]&&this[_0x3900('0x20')][_0x5c1e6e['queue']][_0x3900('0xca')]?moment()['format'](_0x3900('0xc5')):undefined;}hopperUtils[_0x3900('0xcb')](_0x41449f)['catch'](loggerCatch(_0x3900('0xcc')));hopperUtils['moveContactManagedDialer'](_0x41449f)[_0x3900('0xa4')](loggerCatch(_0x3900('0xcd')));}}};Dialer['prototype']['syncQueueCallerAbandon']=function(_0x49606d){var _0x1e2e8c=this[_0x3900('0x28')][_0x49606d[_0x3900('0xc4')]];var _0x35fd63=this;var _0x26ea83=![];var _0x25cf6b;var _0x985fd9;if(this[_0x3900('0x20')][_0x49606d['queue']]){if(_0x1e2e8c&&_0x1e2e8c[_0x3900('0x45')]!==_0x3900('0xc2')){delete this[_0x3900('0x28')][_0x49606d[_0x3900('0xc4')]];utils[_0x3900('0xce')](this[_0x3900('0x20')][_0x49606d[_0x3900('0xc1')]],_0x3900('0xcf'));_0x1e2e8c['droptime']=moment()[_0x3900('0x88')](_0x3900('0xc5'));var _0x182ca0=new QueueCallerAbandon(_0x1e2e8c,_0x49606d);if(utils['getSeconds'](_0x1e2e8c[_0x3900('0xd0')],_0x1e2e8c[_0x3900('0xd1')])>=_0x1e2e8c[_0x3900('0xd2')]){this[_0x3900('0x20')][_0x49606d[_0x3900('0xc1')]][_0x3900('0x51')]+=0x1;this[_0x3900('0x20')][_0x49606d['queue']]['outboundDropCallsDayTimeout']+=0x1;this[_0x3900('0x20')][_0x49606d[_0x3900('0xc1')]]['predictiveIntervalErlangCallsDroppedCalls']+=0x1;_0x182ca0[_0x3900('0x6f')]=0xa;_0x182ca0['statedesc']=_0x3900('0xd3');_0x182ca0[_0x3900('0xd4')]=_0x3900('0xd5');_0x182ca0[_0x3900('0xd6')]=this[_0x3900('0x20')][_0x49606d[_0x3900('0xc1')]]['dialQueueProject2']?moment()[_0x3900('0x88')](_0x3900('0xc5')):undefined;_0x182ca0['countdropretry']+=0x1;_0x182ca0[_0x3900('0xd7')]+=0x1;_0x25cf6b=this[_0x3900('0x20')][_0x49606d[_0x3900('0xc1')]][_0x3900('0xd8')];_0x985fd9=this[_0x3900('0x20')][_0x49606d['queue']]['callAdditionalPhoneAfterMin'];hopperUtils[_0x3900('0xd9')](_0x182ca0,_0x182ca0['state'],_0x1e2e8c['voiceQueue'])[_0x3900('0x41')](function(_0x10ce6e){_0x26ea83=_0x10ce6e['additional']==0x1;if(_0x182ca0['countdropretry']>=_0x35fd63[_0x3900('0x20')][_0x49606d['queue']][_0x3900('0xda')]){_0x35fd63[_0x3900('0xdb')](_0x182ca0,_0x10ce6e[_0x3900('0xdc')]);}else{hopperUtils[_0x3900('0xdd')]({'active':![],'countdropretry':_0x182ca0['countdropretry'],'scheduledat':moment()['add'](_0x35fd63[_0x3900('0x20')][_0x49606d[_0x3900('0xc1')]][_0x3900('0xd8')],_0x3900('0xde'))[_0x3900('0x88')](_0x3900('0xc5')),'ContactId':_0x1e2e8c[_0x3900('0xdf')],'ListId':_0x1e2e8c[_0x3900('0xe0')],'VoiceQueueId':_0x1e2e8c['VoiceQueueId']||undefined,'CampaignId':_0x1e2e8c[_0x3900('0xe1')]||undefined})['catch'](loggerCatch('[rescheduleContact][Drop]'));var _0x3451a6=new History(_0x182ca0);_0x3451a6[_0x3900('0x6f')]=0xa;_0x3451a6[_0x3900('0x70')]=_0x3900('0xd3');_0x3451a6[_0x3900('0x72')]=moment()[_0x3900('0x88')](_0x3900('0xc5'));_0x3451a6[_0x3900('0x71')]=_0x3451a6['starttime'];_0x3451a6[_0x3900('0xe2')]=_0x182ca0[_0x3900('0xe2')];_0x3451a6['calleridnum']=_0x182ca0[_0x3900('0xe3')];hopperUtils[_0x3900('0xcb')](_0x3451a6)[_0x3900('0xa4')](loggerCatch(_0x3900('0xe4')));}})['then'](function(){if(_0x26ea83)hopperUtils[_0x3900('0xe5')](_0x182ca0,_0x25cf6b,_0x985fd9)[_0x3900('0x41')](function(){return 0x1;});});}else{this[_0x3900('0x20')][_0x49606d[_0x3900('0xc1')]][_0x3900('0xe6')]+=0x1;this[_0x3900('0x20')][_0x49606d[_0x3900('0xc1')]][_0x3900('0xe7')]+=0x1;_0x182ca0['state']=0xb;_0x182ca0[_0x3900('0x70')]=_0x3900('0xe8');_0x182ca0['dropreason']=_0x3900('0xe9');_0x182ca0[_0x3900('0xea')]+=0x1;_0x182ca0['countglobal']+=0x1;_0x25cf6b=this['voiceQueues'][_0x49606d['queue']][_0x3900('0xeb')];_0x985fd9=this['voiceQueues'][_0x49606d[_0x3900('0xc1')]][_0x3900('0xec')];hopperUtils[_0x3900('0xd9')](_0x182ca0,_0x182ca0[_0x3900('0x6f')],_0x1e2e8c[_0x3900('0xed')])[_0x3900('0x41')](function(_0x162c89){if(_0x182ca0[_0x3900('0xea')]>=_0x35fd63['voiceQueues'][_0x49606d[_0x3900('0xc1')]][_0x3900('0xee')]){_0x35fd63['queueCallerAbandonCreateState'](_0x182ca0,_0x162c89[_0x3900('0xdc')]);}else{hopperUtils[_0x3900('0xdd')]({'active':![],'countabandonedretry':_0x182ca0[_0x3900('0xea')],'scheduledat':moment()[_0x3900('0xef')](_0x35fd63[_0x3900('0x20')][_0x49606d['queue']][_0x3900('0xeb')],_0x3900('0xde'))[_0x3900('0x88')](_0x3900('0xc5')),'ContactId':_0x1e2e8c[_0x3900('0xdf')],'ListId':_0x1e2e8c[_0x3900('0xe0')],'VoiceQueueId':_0x1e2e8c['VoiceQueueId']||undefined,'CampaignId':_0x1e2e8c['CampaignId']||undefined})[_0x3900('0xa4')](loggerCatch(_0x3900('0xf0')));var _0x574fce=new History(_0x182ca0);_0x574fce['state']=0xb;_0x574fce['statedesc']=_0x3900('0xe8');_0x574fce[_0x3900('0x72')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');_0x574fce['endtime']=_0x574fce[_0x3900('0x72')];_0x574fce[_0x3900('0xe2')]=_0x182ca0['calleridname'];_0x574fce[_0x3900('0xe3')]=_0x182ca0[_0x3900('0xe3')];hopperUtils[_0x3900('0xcb')](_0x574fce)[_0x3900('0xa4')](loggerCatch(_0x3900('0xf1')));}})[_0x3900('0x41')](function(){if(_0x26ea83)hopperUtils[_0x3900('0xe5')](_0x182ca0,_0x25cf6b,_0x985fd9)[_0x3900('0x41')](function(){return 0x1;});});}}}};Dialer['prototype'][_0x3900('0xf2')]=function(_0x435fc2){if(this[_0x3900('0x26')][_0x435fc2['uniqueid']]){this[_0x3900('0x26')][_0x435fc2[_0x3900('0xc4')]][_0x3900('0xf3')]=_0x435fc2['channel'];}if(this[_0x3900('0x28')][_0x435fc2[_0x3900('0xc4')]]){this['uniqueId'][_0x435fc2[_0x3900('0xc4')]]['channel']=_0x435fc2['channel'];}};Dialer['prototype'][_0x3900('0x3c')]=function(_0x124ea8){if(!this[_0x3900('0x26')][_0x124ea8[_0x3900('0xf4')]]){return;}var _0x3bab0b=this['voiceQueues'][this[_0x3900('0x26')][_0x124ea8[_0x3900('0xf4')]][_0x3900('0xc1')]][_0x3900('0xf5')]||_0x3900('0xf6');if(_0x3bab0b===_0x3900('0xf7')){if(this[_0x3900('0x26')][_0x124ea8[_0x3900('0xf4')]]&&_['isNil'](this[_0x3900('0x26')][_0x124ea8[_0x3900('0xf4')]][_0x3900('0xf8')])&&_0x124ea8[_0x3900('0x8a')]==='1'&&_0x124ea8[_0x3900('0xf9')]==='0'){if(this['agents'][_0x124ea8[_0x3900('0xfa')]]){if(!this['agents'][_0x124ea8[_0x3900('0xfa')]][_0x3900('0xf8')]){this[_0x3900('0x22')][_0x124ea8['stateinterface']][_0x3900('0xf8')]=!![];this['actions'][_0x124ea8[_0x3900('0xf4')]]['locked']=!![];this[_0x3900('0x26')][_0x124ea8['actionid']][_0x3900('0xfa')]=_0x124ea8['stateinterface'];}}}}else if(_0x3bab0b===_0x3900('0xf6')){if(this['actions'][_0x124ea8[_0x3900('0xf4')]]){if(this[_0x3900('0x22')][_0x124ea8[_0x3900('0xfa')]]){this['actions'][_0x124ea8[_0x3900('0xf4')]][_0x3900('0xfa')]=_0x124ea8['stateinterface'];if(_['isNil'](this['queueBooked'][this[_0x3900('0x26')][_0x124ea8[_0x3900('0xf4')]][_0x3900('0xc1')]])){this['queueBooked'][this[_0x3900('0x26')][_0x124ea8['actionid']][_0x3900('0xc1')]]=[];}this[_0x3900('0x2b')][this['actions'][_0x124ea8[_0x3900('0xf4')]][_0x3900('0xc1')]][_0x3900('0x9c')](_[_0x3900('0x62')](_['pick'](this[_0x3900('0x26')][_0x124ea8[_0x3900('0xf4')]],[_0x3900('0xfb'),_0x3900('0xfa')]),{'status':_0x124ea8[_0x3900('0x8a')],'paused':_0x124ea8[_0x3900('0xf9')]}));}}}};Dialer[_0x3900('0x1a')][_0x3900('0x3d')]=function(_0x1333c0){if(!this['actions'][_0x1333c0['actionid']]){return;}var _0x7b6c7c=this;var _0x455409=this[_0x3900('0x20')][this[_0x3900('0x26')][_0x1333c0['actionid']][_0x3900('0xc1')]];var _0x2093d5=_0x455409['strategy']||_0x3900('0xf6');if(_0x2093d5==='roundrobin'){if(this[_0x3900('0x26')][_0x1333c0[_0x3900('0xf4')]]&&this[_0x3900('0x26')][_0x1333c0[_0x3900('0xf4')]][_0x3900('0xfa')]){this[_0x3900('0x1f')][_0x3900('0xfc')](this[_0x3900('0x26')][_0x1333c0[_0x3900('0xf4')]][_0x3900('0xfb')],this['actions'][_0x1333c0['actionid']]['stateinterface'])[_0x3900('0xa4')](function(_0x39df01){logger[_0x3900('0x67')](_0x3900('0xfd'),util[_0x3900('0x47')](_0x39df01,{'showHidden':![],'depth':null}));})[_0x3900('0x1d')](function(){utils[_0x3900('0xce')](_0x7b6c7c[_0x3900('0x20')][_0x7b6c7c[_0x3900('0x26')][_0x1333c0['actionid']][_0x3900('0xc1')]],_0x3900('0xfe'));_0x7b6c7c['agents'][_0x7b6c7c[_0x3900('0x26')][_0x1333c0[_0x3900('0xf4')]][_0x3900('0xfa')]]['locked']=![];delete _0x7b6c7c[_0x3900('0x26')][_0x1333c0['actionid']];unlockQueueStatus(_0x455409);});}else{utils[_0x3900('0xce')](this[_0x3900('0x20')][this[_0x3900('0x26')][_0x1333c0[_0x3900('0xf4')]][_0x3900('0xc1')]],_0x3900('0xfe'));hopperUtils[_0x3900('0xdd')]({'active':![],'ContactId':this[_0x3900('0x26')][_0x1333c0['actionid']][_0x3900('0xdf')],'ListId':this[_0x3900('0x26')][_0x1333c0['actionid']][_0x3900('0xe0')],'VoiceQueueId':this[_0x3900('0x26')][_0x1333c0[_0x3900('0xf4')]][_0x3900('0xff')]||undefined,'CampaignId':this['actions'][_0x1333c0[_0x3900('0xf4')]][_0x3900('0xe1')]||undefined})[_0x3900('0xa4')](loggerCatch(_0x3900('0x100')));delete this[_0x3900('0x26')][_0x1333c0[_0x3900('0xf4')]];unlockQueueStatus(_0x455409);}}else if(_0x2093d5===_0x3900('0xf6')){var _0x2296d1;if(this[_0x3900('0x26')][_0x1333c0['actionid']]&&!_[_0x3900('0x95')](this[_0x3900('0x2b')][this[_0x3900('0x26')][_0x1333c0[_0x3900('0xf4')]][_0x3900('0xc1')]])){if(this[_0x3900('0x101')][_0x7b6c7c[_0x3900('0x26')][_0x1333c0[_0x3900('0xf4')]][_0x3900('0xc1')]]){this[_0x3900('0x101')][_0x7b6c7c[_0x3900('0x26')][_0x1333c0[_0x3900('0xf4')]][_0x3900('0xc1')]]=this[_0x3900('0x101')][this[_0x3900('0x26')][_0x1333c0[_0x3900('0xf4')]][_0x3900('0xc1')]]?this[_0x3900('0x101')][this[_0x3900('0x26')][_0x1333c0[_0x3900('0xf4')]]['queue']]:this[_0x3900('0x2b')][this['actions'][_0x1333c0[_0x3900('0xf4')]][_0x3900('0xc1')]]?this['queueBooked'][this[_0x3900('0x26')][_0x1333c0['actionid']][_0x3900('0xc1')]][_0x3900('0x102')]||0x0:0x0;}this[_0x3900('0x2b')][this[_0x3900('0x26')][_0x1333c0[_0x3900('0xf4')]]['queue']][_0x3900('0x102')]=this[_0x3900('0x101')][this[_0x3900('0x26')][_0x1333c0[_0x3900('0xf4')]][_0x3900('0xc1')]];for(var _0x5ba23=0x0;_0x5ba23<this[_0x3900('0x2b')][this[_0x3900('0x26')][_0x1333c0[_0x3900('0xf4')]][_0x3900('0xc1')]][_0x3900('0x9b')];_0x5ba23+=0x1){_0x2296d1=rr(this[_0x3900('0x2b')][this[_0x3900('0x26')][_0x1333c0[_0x3900('0xf4')]][_0x3900('0xc1')]]);this[_0x3900('0x101')][_0x7b6c7c[_0x3900('0x26')][_0x1333c0[_0x3900('0xf4')]][_0x3900('0xc1')]]=this['queueBooked'][this[_0x3900('0x26')][_0x1333c0['actionid']][_0x3900('0xc1')]][_0x3900('0x102')];if(_0x2296d1[_0x3900('0x8a')]==='1'&&_0x2296d1[_0x3900('0xf9')]==='0'){break;}}if(!_[_0x3900('0x103')](_0x2296d1)){this[_0x3900('0x22')][_0x2296d1['stateinterface']][_0x3900('0x104')]=_[_0x3900('0x43')](this[_0x3900('0x22')][_0x2296d1[_0x3900('0xfa')]]['unlockRR'])?!![]:this[_0x3900('0x22')][_0x2296d1[_0x3900('0xfa')]]['unlockRR'];}loggerBooked[_0x3900('0x4b')]('[booked][RR]',_0x1333c0[_0x3900('0xf4')],_0x3900('0x105'),JSON['stringify'](_[_0x3900('0x75')](this['agents'][_0x2296d1['stateinterface']],['name',_0x3900('0x104')])),_0x3900('0x106'),JSON[_0x3900('0x87')](_0x2296d1[_0x3900('0xfb')]));if(!_[_0x3900('0x103')](_0x2296d1)&&_0x2296d1['status']==='1'&&_0x2296d1['paused']==='0'&&this[_0x3900('0x22')][_0x2296d1[_0x3900('0xfa')]][_0x3900('0x104')]){this[_0x3900('0x22')][_0x2296d1[_0x3900('0xfa')]][_0x3900('0x104')]=![];this[_0x3900('0x2b')][_0x7b6c7c[_0x3900('0x26')][_0x1333c0[_0x3900('0xf4')]][_0x3900('0xc1')]]=[];this[_0x3900('0x1f')][_0x3900('0xfc')](_0x2296d1[_0x3900('0xfb')],_0x2296d1[_0x3900('0xfa')])['catch'](function(_0x2960de){logger[_0x3900('0x67')]('[Catch][Preview][syncQueueStatusComplete]',util[_0x3900('0x47')](_0x2960de,{'showHidden':![],'depth':null}));})[_0x3900('0x1d')](function(){utils[_0x3900('0xce')](_0x7b6c7c[_0x3900('0x20')][_0x7b6c7c[_0x3900('0x26')][_0x1333c0[_0x3900('0xf4')]]['queue']],'[syncQueueStatusComplete]');setTimeout(function(){_0x7b6c7c['agents'][_0x2296d1[_0x3900('0xfa')]][_0x3900('0x104')]=!![];loggerBooked[_0x3900('0x4b')](_0x3900('0x107'),_0x1333c0[_0x3900('0xf4')],_0x3900('0x105'),JSON[_0x3900('0x87')](_['pick'](_0x7b6c7c[_0x3900('0x22')][_0x2296d1['stateinterface']],[_0x3900('0x49'),_0x3900('0x104')])),_0x3900('0x106'),JSON[_0x3900('0x87')](_0x2296d1[_0x3900('0xfb')]));},0xc7);delete _0x7b6c7c[_0x3900('0x26')][_0x1333c0[_0x3900('0xf4')]];unlockQueueStatus(_0x455409,_0x1333c0[_0x3900('0xf4')]);});}else{loggerBooked[_0x3900('0x4b')](_0x3900('0x108'));utils[_0x3900('0xce')](this[_0x3900('0x20')][this[_0x3900('0x26')][_0x1333c0[_0x3900('0xf4')]][_0x3900('0xc1')]],'[syncQueueStatusComplete]');hopperUtils[_0x3900('0xdd')]({'active':![],'ContactId':this[_0x3900('0x26')][_0x1333c0['actionid']]['ContactId'],'ListId':this[_0x3900('0x26')][_0x1333c0[_0x3900('0xf4')]][_0x3900('0xe0')],'VoiceQueueId':this[_0x3900('0x26')][_0x1333c0[_0x3900('0xf4')]][_0x3900('0xff')]||undefined,'CampaignId':this[_0x3900('0x26')][_0x1333c0['actionid']][_0x3900('0xe1')]||undefined})['catch'](loggerCatch(_0x3900('0x100')));delete this[_0x3900('0x26')][_0x1333c0[_0x3900('0xf4')]];unlockQueueStatus(_0x455409);}}else{loggerBooked[_0x3900('0x4b')](_0x3900('0x109'));utils[_0x3900('0xce')](this[_0x3900('0x20')][this[_0x3900('0x26')][_0x1333c0['actionid']][_0x3900('0xc1')]],_0x3900('0xfe'));hopperUtils['rescheduleContact']({'active':![],'ContactId':this[_0x3900('0x26')][_0x1333c0[_0x3900('0xf4')]][_0x3900('0xdf')],'ListId':this['actions'][_0x1333c0['actionid']]['ListId'],'VoiceQueueId':this['actions'][_0x1333c0[_0x3900('0xf4')]]['VoiceQueueId']||undefined,'CampaignId':this[_0x3900('0x26')][_0x1333c0[_0x3900('0xf4')]][_0x3900('0xe1')]||undefined})[_0x3900('0xa4')](loggerCatch('[unlock2][syncQueueStatusComplete]'));delete this[_0x3900('0x26')][_0x1333c0[_0x3900('0xf4')]];unlockQueueStatus(_0x455409);}}else{loggerBooked[_0x3900('0x4b')](_0x3900('0x10a'));utils[_0x3900('0xce')](this[_0x3900('0x20')][this[_0x3900('0x26')][_0x1333c0[_0x3900('0xf4')]][_0x3900('0xc1')]],'[syncQueueStatusComplete]');hopperUtils[_0x3900('0xdd')]({'active':![],'ContactId':this[_0x3900('0x26')][_0x1333c0[_0x3900('0xf4')]]['ContactId'],'ListId':this[_0x3900('0x26')][_0x1333c0[_0x3900('0xf4')]][_0x3900('0xe0')],'VoiceQueueId':this[_0x3900('0x26')][_0x1333c0[_0x3900('0xf4')]]['VoiceQueueId']||undefined,'CampaignId':this[_0x3900('0x26')][_0x1333c0[_0x3900('0xf4')]][_0x3900('0xe1')]||undefined})[_0x3900('0xa4')](loggerCatch('[unlock3][syncQueueStatusComplete]'));delete this[_0x3900('0x26')][_0x1333c0[_0x3900('0xf4')]];unlockQueueStatus(_0x455409);}};Dialer['prototype']['syncOriginateResponse']=function(_0x668ee6){var _0x484bc1=this['actions'][_0x668ee6[_0x3900('0xf4')]];if(_0x484bc1){delete this['actions'][_0x668ee6[_0x3900('0xf4')]];_0x484bc1['responsetime']=moment()['format'](_0x3900('0xc5'));var _0xb18157=_0x484bc1[_0x3900('0x45')]===_0x3900('0xc2')?this[_0x3900('0x21')][_0x484bc1[_0x3900('0xc1')]]:this[_0x3900('0x20')][_0x484bc1['getQueue']()];if(_0x668ee6[_0x3900('0x10b')]!=='Success'){utils['decrementOriginate'](_0xb18157,_0x3900('0x10c'));return this[_0x3900('0x10d')](_0x484bc1,_0xb18157,_0x668ee6)[_0x3900('0xa4')](loggerCatch('[callProgressDetecting]\x20'));}this[_0x3900('0x28')][_0x668ee6[_0x3900('0xc4')]]=_0x484bc1;}};Dialer[_0x3900('0x1a')][_0x3900('0x3a')]=function(_0x451fa7){var _0x16f4eb=this;var _0x30eaad=this['uniqueId'][_0x451fa7['uniqueid']];var _0x426168;if(!_[_0x3900('0x103')](_0x451fa7)&&!_[_0x3900('0x103')](_0x451fa7[_0x3900('0x10e')])&&!_[_0x3900('0x103')](_0x451fa7[_0x3900('0x10e')][_0x3900('0x10f')])&&_0x451fa7['exten']===_0x3900('0x110')&&_0x30eaad){if(_0x30eaad['type']!==_0x3900('0xc2')&&this['voiceQueues'][_0x30eaad[_0x3900('0xc1')]][_0x3900('0x111')]&&_0x451fa7[_0x3900('0x112')]===_0x3900('0x113')){delete this['uniqueId'][_0x451fa7[_0x3900('0xc4')]];utils['decrementOriginate'](this[_0x3900('0x20')][_0x30eaad[_0x3900('0xc1')]],'[syncVarSet]');this[_0x3900('0x20')][_0x30eaad[_0x3900('0xc1')]][_0x3900('0xc6')]+=0x1;this[_0x3900('0x20')][_0x30eaad[_0x3900('0xc1')]]['outboundAnswerAgiCallsDay']+=0x1;_0x426168=new Hangup(_0x30eaad,_0x451fa7);_0x426168[_0x3900('0x6f')]=0x12;_0x426168[_0x3900('0x70')]=_0x3900('0x114');_0x426168[_0x3900('0x115')]='AMD';ami['emit'](_0x3900('0x116'),ut['buildObj'](_0x426168,'amd'));this['saveInDb'](_0x426168,_0x3900('0x117'),_0x3900('0x118'));}if(_0x30eaad[_0x3900('0x45')]!==_0x3900('0xc2')&&this[_0x3900('0x20')][_0x30eaad[_0x3900('0xc1')]][_0x3900('0x111')]&&_0x451fa7['value']===_0x3900('0x119')){return new Promise(function(_0x16bae4,_0x2c5dc7){delete _0x16f4eb[_0x3900('0x28')][_0x451fa7[_0x3900('0xc4')]];utils[_0x3900('0xce')](_0x16f4eb[_0x3900('0x20')][_0x30eaad[_0x3900('0xc1')]],_0x3900('0x11a'));_0x16f4eb['voiceQueues'][_0x30eaad[_0x3900('0xc1')]]['outboundAnswerCallsDay']+=0x1;_0x16f4eb['voiceQueues'][_0x30eaad[_0x3900('0xc1')]][_0x3900('0x11b')]+=0x1;var _0x1b2e93=_0x16f4eb[_0x3900('0x20')][_0x30eaad[_0x3900('0xc1')]];var _0x4eccec=new Hangup(_0x30eaad,_0x451fa7);_0x4eccec[_0x3900('0x6f')]=0x13;_0x4eccec[_0x3900('0x70')]=_0x3900('0x11c');_0x4eccec[_0x3900('0x115')]=_0x3900('0x11d');_0x4eccec[_0x3900('0x11e')]+=0x1;_0x4eccec[_0x3900('0xd7')]+=0x1;_0x4eccec[_0x3900('0x11f')]=!![];ami['emit'](_0x3900('0x116'),ut['buildObj'](_0x4eccec,'amd'));hopperUtils['createHistory'](_0x4eccec)[_0x3900('0xa4')](loggerCatch('[syncAgentComplete][createHistory][0]'));if(_0x4eccec[_0x3900('0x120')]+_0x4eccec['countcongestionretry']+_0x4eccec[_0x3900('0x121')]+_0x4eccec['countnosuchnumberretry']+_0x4eccec['countdropretry']+_0x4eccec['countabandonedretry']+_0x4eccec[_0x3900('0x11e')]+_0x4eccec[_0x3900('0x122')]>=_0x1b2e93[_0x3900('0x123')]){_0x16f4eb[_0x3900('0x124')](_0x4eccec,_0x16bae4,_0x2c5dc7,_0x3900('0x125'));}else{if(_0x4eccec[_0x3900('0x11e')]>=_0x1b2e93[_0x3900('0x126')]){_0x16f4eb[_0x3900('0x127')](_0x4eccec,_0x16bae4,_0x2c5dc7,_0x3900('0x128'));}else{hopperUtils[_0x3900('0xdd')]({'active':![],'countmachineretry':_0x4eccec[_0x3900('0x11e')],'scheduledat':moment()[_0x3900('0xef')](_0x1b2e93[_0x3900('0x129')],_0x3900('0xde'))[_0x3900('0x88')](_0x3900('0xc5')),'ContactId':_0x4eccec[_0x3900('0xdf')],'ListId':_0x4eccec[_0x3900('0xe0')],'VoiceQueueId':_0x4eccec[_0x3900('0xff')]||undefined,'CampaignId':_0x4eccec[_0x3900('0xe1')]||undefined})['catch'](loggerCatch(_0x3900('0x12a')));_0x16bae4({'reschedule':0x1});}}});}if(_0x30eaad[_0x3900('0x45')]==='ivr'&&this['campaigns'][_0x30eaad['queue']][_0x3900('0x111')]&&_0x451fa7['value']==='HANGUP'){delete this['uniqueId'][_0x451fa7['uniqueid']];utils[_0x3900('0xce')](this['campaigns'][_0x30eaad[_0x3900('0xc1')]],_0x3900('0x11a'));_0x426168=new Hangup(_0x30eaad,_0x451fa7);_0x426168[_0x3900('0x6f')]=0x12;_0x426168[_0x3900('0x70')]='HangupInAMD';_0x426168[_0x3900('0x115')]=_0x3900('0x11d');ami[_0x3900('0x44')](_0x3900('0x116'),ut[_0x3900('0x12b')](_0x426168,_0x3900('0x11f')));this[_0x3900('0x12c')](_0x426168,_0x3900('0x12d'),_0x3900('0x12e'));}if(_0x30eaad['type']===_0x3900('0xc2')&&this[_0x3900('0x21')][_0x30eaad[_0x3900('0xc1')]]['dialAMDActive']&&_0x451fa7[_0x3900('0x112')]===_0x3900('0x119')){return new Promise(function(_0x2b16bd,_0x5a64a3){delete _0x16f4eb[_0x3900('0x28')][_0x451fa7['uniqueid']];utils[_0x3900('0xce')](_0x16f4eb[_0x3900('0x21')][_0x30eaad[_0x3900('0xc1')]],_0x3900('0x11a'));_0x16f4eb[_0x3900('0x21')][_0x30eaad[_0x3900('0xc1')]][_0x3900('0xc6')]+=0x1;_0x16f4eb['campaigns'][_0x30eaad['queue']][_0x3900('0x11b')]+=0x1;var _0x51350d=_0x16f4eb[_0x3900('0x21')][_0x30eaad[_0x3900('0xc1')]];var _0x248cd1=new Hangup(_0x30eaad,_0x451fa7);_0x248cd1[_0x3900('0x6f')]=0x13;_0x248cd1['statedesc']='Machine';_0x248cd1[_0x3900('0x115')]='AMD';_0x248cd1[_0x3900('0x11e')]+=0x1;_0x248cd1[_0x3900('0xd7')]+=0x1;_0x248cd1[_0x3900('0x11f')]=!![];ami[_0x3900('0x44')](_0x3900('0x116'),ut[_0x3900('0x12b')](_0x248cd1,_0x3900('0x11f')));hopperUtils[_0x3900('0xcb')](_0x248cd1)['catch'](loggerCatch(_0x3900('0x12f')));if(_0x248cd1[_0x3900('0x120')]+_0x248cd1[_0x3900('0x130')]+_0x248cd1[_0x3900('0x121')]+_0x248cd1[_0x3900('0x131')]+_0x248cd1[_0x3900('0x132')]+_0x248cd1[_0x3900('0xea')]+_0x248cd1[_0x3900('0x11e')]+_0x248cd1[_0x3900('0x122')]>=_0x51350d[_0x3900('0x123')]){_0x16f4eb['stateGlobal'](_0x248cd1,_0x2b16bd,_0x5a64a3,_0x3900('0x125'));}else{if(_0x248cd1[_0x3900('0x11e')]>=_0x51350d[_0x3900('0x126')]){_0x16f4eb[_0x3900('0x127')](_0x248cd1,_0x2b16bd,_0x5a64a3,'reason\x2019\x20machine....');}else{hopperUtils[_0x3900('0xdd')]({'active':![],'countmachineretry':_0x248cd1[_0x3900('0x11e')],'scheduledat':moment()['add'](_0x51350d[_0x3900('0x129')],_0x3900('0xde'))[_0x3900('0x88')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x248cd1[_0x3900('0xdf')],'ListId':_0x248cd1[_0x3900('0xe0')],'VoiceQueueId':_0x248cd1['VoiceQueueId']||undefined,'CampaignId':_0x248cd1[_0x3900('0xe1')]||undefined})[_0x3900('0xa4')](loggerCatch('[rescheduleContact][Machine]'));_0x2b16bd({'reschedule':0x1});}}});}}};Dialer['prototype'][_0x3900('0x38')]=function(_0x1ee776){var _0x1e5e68=this[_0x3900('0x28')][_0x1ee776['uniqueid']];var _0x4d478f;if(!_0x1e5e68){return;}if(_0x1e5e68['type']==='ivr'){delete this[_0x3900('0x28')][_0x1ee776['uniqueid']];utils[_0x3900('0xce')](this['campaigns'][_0x1e5e68[_0x3900('0xc1')]],'[syncHangup]');this[_0x3900('0x21')][_0x1e5e68['queue']][_0x3900('0x133')]+=0x1;if(_0x1ee776[_0x3900('0x134')]===_0x3900('0x135')){const _0xebe667=new AgentComplete(_0x1e5e68,_0x1ee776);_0xebe667[_0x3900('0xe1')]=this[_0x3900('0x21')][_0x1e5e68['queue']]['id'];hopperUtils[_0x3900('0xcb')](_0xebe667)[_0x3900('0xa4')](loggerCatch(_0x3900('0x136')));hopperUtils['moveContactManagedDialer'](_0xebe667)['catch'](loggerCatch(_0x3900('0x137')));}else{_0x4d478f=new Hangup(_0x1e5e68,_0x1ee776);hopperUtils['createHistory'](_0x4d478f)[_0x3900('0xa4')](loggerCatch('[syncHangupIvr][createHistory]'));hopperUtils[_0x3900('0x138')](_0x4d478f)[_0x3900('0xa4')](loggerCatch(_0x3900('0x139')));}}else{if(isNotNull(this[_0x3900('0x20')][_0x1e5e68[_0x3900('0xc1')]][_0x3900('0x13a')])){delete this[_0x3900('0x28')][_0x1ee776[_0x3900('0xc4')]];utils[_0x3900('0xce')](this['voiceQueues'][_0x1e5e68['queue']],'[syncHangup]');this[_0x3900('0x20')][_0x1e5e68[_0x3900('0xc1')]]['outboundAnswerCallsDay']+=0x1;this[_0x3900('0x20')][_0x1e5e68['queue']][_0x3900('0x11b')]+=0x1;_0x4d478f=new Hangup(_0x1e5e68,_0x1ee776);_0x4d478f[_0x3900('0x6f')]=0x10;_0x4d478f[_0x3900('0x70')]=_0x3900('0x13b');_0x4d478f['membername']=_0x3900('0x13c');hopperUtils[_0x3900('0xcb')](_0x4d478f)[_0x3900('0xa4')](loggerCatch(_0x3900('0x13d')));hopperUtils['moveContactManagedDialer'](_0x4d478f)[_0x3900('0xa4')](loggerCatch(_0x3900('0x139')));}else{delete this[_0x3900('0x28')][_0x1ee776[_0x3900('0xc4')]];utils[_0x3900('0xce')](this[_0x3900('0x20')][_0x1e5e68[_0x3900('0xc1')]],_0x3900('0x13e'));if(_0x1ee776[_0x3900('0x134')]===_0x3900('0x135')){this[_0x3900('0x20')][_0x1e5e68[_0x3900('0xc1')]][_0x3900('0xc6')]+=0x1;const _0x5ac8b2=new AgentComplete(_0x1e5e68,_0x1ee776);_0x5ac8b2[_0x3900('0xff')]=this[_0x3900('0x20')][_0x1e5e68[_0x3900('0xc1')]]['id'];hopperUtils[_0x3900('0xcb')](_0x5ac8b2)['catch'](loggerCatch(_0x3900('0xcc')));hopperUtils[_0x3900('0x138')](_0x5ac8b2)[_0x3900('0xa4')](loggerCatch(_0x3900('0xcd')));}else{this[_0x3900('0x20')][_0x1e5e68[_0x3900('0xc1')]][_0x3900('0x13f')]+=0x1;_0x4d478f=new Hangup(_0x1e5e68,_0x1ee776);_0x4d478f['state']=0xc;_0x4d478f['statedesc']=_0x1ee776[_0x3900('0x134')];_0x4d478f[_0x3900('0x115')]=_0x3900('0x140');hopperUtils[_0x3900('0xcb')](_0x4d478f)[_0x3900('0xa4')](loggerCatch(_0x3900('0x141')));hopperUtils['moveContactManagedDialer'](_0x4d478f)[_0x3900('0xa4')](loggerCatch(_0x3900('0x142')));}}}};Dialer[_0x3900('0x1a')][_0x3900('0xc')]=function(_0x5718ca){var _0x5daa7f=this;if(!_0x5daa7f[_0x3900('0x2c')][_0x5718ca[_0x3900('0x49')]]){_0x5daa7f[_0x3900('0x2c')][_0x5718ca[_0x3900('0x49')]]={'running':![]};}else if(_0x5daa7f[_0x3900('0x2c')][_0x5718ca[_0x3900('0x49')]]['running']===!![]){return;}else if(_0x5daa7f[_0x3900('0x2c')][_0x5718ca[_0x3900('0x49')]][_0x3900('0x143')]===![]){_0x5daa7f['queuesSummary'][_0x5718ca[_0x3900('0x49')]][_0x3900('0x143')]=!![];}var _0x5ba29b=_0x5daa7f['voiceQueues'][_0x5718ca[_0x3900('0x49')]];var _0x31037d=_0x5ba29b['message']!==utils['CAMPAIGN_STATUS'][_0x3900('0x7b')];var _0x156cf5=utils['isPreviewCampaign'](_0x5ba29b);_0x5ba29b[_0x3900('0x144')]=utils[_0x3900('0x145')](_0x5ba29b,_0x5daa7f[_0x3900('0x23')]);Promise[_0x3900('0x146')]()[_0x3900('0x41')](function(){if(_0x5ba29b[_0x3900('0x144')]===utils[_0x3900('0x6b')][_0x3900('0x7b')]){if(_0x31037d){clearPredictiveAttributes(_0x5ba29b);_0x5718ca[_0x3900('0x65')]=undefined;_0x5718ca[_0x3900('0x2a')]=undefined;}if(_0x5ba29b[_0x3900('0x144')]===utils[_0x3900('0x6b')][_0x3900('0x7b')]){_0x5718ca[_0x3900('0x147')]=0x0;_0x5718ca['paused']=0x0;_0x5718ca[_0x3900('0x148')]=0x0;_0x5718ca['talking']=0x0;_0x5718ca[_0x3900('0x149')]=0x0;}}else if(_0x5ba29b[_0x3900('0x144')]===utils[_0x3900('0x6b')][_0x3900('0x14a')]&&!_0x156cf5){return _0x5daa7f[_0x3900('0x93')](_0x5ba29b,!![])[_0x3900('0x41')](function(){return _0x5daa7f[_0x3900('0x93')](_0x5ba29b,![]);})['then'](function(){return _0x5daa7f[_0x3900('0x14b')](_0x5ba29b);})['catch'](function(_0xdcdf12){loggerSyncQueueSummary['debug']('[syncQueueSummary]',util[_0x3900('0x47')](_0xdcdf12,{'showHidden':![],'depth':null}));clearPredictiveAttributes(_0x5ba29b);});}else{clearPredictiveAttributes(_0x5ba29b);}})['then'](function(){var _0x1d3a9a=_0x5718ca[_0x3900('0x14c')](_0x5ba29b);if(_0x1d3a9a||_0x5ba29b[_0x3900('0x14d')]){_0x5ba29b[_0x3900('0x14d')]=![];_0x5718ca['updateReportFromOutboundQueue'](_0x5ba29b);Object[_0x3900('0x14e')](_0x5ba29b,_0x5718ca);emitOutboundVoiceQueueSummary(_0x5718ca);}_0x5daa7f['queuesSummary'][_0x5ba29b[_0x3900('0x49')]]['running']=![];})['catch'](function(_0x1c6d41){logger[_0x3900('0x67')](_0x3900('0x14f'),util[_0x3900('0x47')](_0x1c6d41,{'showHidden':![],'depth':null}));_0x5daa7f[_0x3900('0x2c')][_0x5ba29b[_0x3900('0x49')]][_0x3900('0x143')]=![];});};Dialer['prototype'][_0x3900('0x36')]=_[_0x3900('0x150')](function(){var _0x5d80f6=_[_0x3900('0x151')](this[_0x3900('0x20')],function(_0x24badb){return _0x24badb['dialPreviewRecallmeReminder'];});var _0xc94184=_[_0x3900('0x151')](this['agents'],function(_0x3c8513){return _0x3c8513['online']&&_0x3c8513[_0x3900('0x8a')]===_0x3900('0x152');});if(_0x5d80f6[_0x3900('0x9b')]>0x0&&_0xc94184[_0x3900('0x9b')]>0x0){return Promise[_0x3900('0x146')]()[_0x3900('0x41')](cmHopper[_0x3900('0x153')](_['map'](_0x5d80f6,'id'),previewRecallmeReminderInterval,_['map'](_0xc94184,'id')))[_0x3900('0x41')](function(_0x1053d8){for(var _0x3e0de8=0x0;_0x3e0de8<_0x1053d8[_0x3900('0x9b')];_0x3e0de8++){var _0x2b0689=_0x1053d8[_0x3e0de8][_0x3900('0x154')][_0x3900('0x49')];if(_0x2b0689)io['to'](util[_0x3900('0x88')](_0x3900('0x155'),_0x2b0689))[_0x3900('0x44')](_0x3900('0x156'),{'hopper':_0x1053d8[_0x3e0de8]});}})[_0x3900('0xa4')](function(_0xc5288c){logger[_0x3900('0x67')](_0x3900('0x157'),_0xc5288c);});}},0x3c*0x3e8,{'leading':!![]});Dialer[_0x3900('0x1a')]['loopClearZombieChannels']=function(){var _0x5e1c64=this;setInterval(function(){_0x5e1c64[_0x3900('0x158')](_0x5e1c64['uniqueId'],_0x3900('0x159'));_0x5e1c64[_0x3900('0x158')](_0x5e1c64[_0x3900('0x26')],'[actions]');},0x32c8);};Dialer[_0x3900('0x1a')][_0x3900('0x158')]=function(_0x144274,_0x16b171){var _0x12e5f4=this;for(var _0x3f966b in _0x144274){if(typeof _0x144274[_0x3f966b]!=='undefined'){this['sequence']['enqueue'](function(){if(!_[_0x3900('0x103')](_0x144274[_0x3f966b])){return ami[_0x3900('0x9d')]({'action':'status','channel':_0x144274[_0x3f966b][_0x3900('0xf3')]})['catch'](function(_0x1f128a){if(_0x1f128a[_0x3900('0x6a')]==='No\x20such\x20channel'){setTimeout(function(){if(_0x144274[_0x3f966b]&&_0x144274[_0x3f966b][_0x3900('0x45')]!==_0x3900('0xc2')){utils[_0x3900('0xce')](_0x12e5f4['voiceQueues'][_0x144274[_0x3f966b][_0x3900('0xc1')]],_0x3900('0x15a'));logger['error'](_0x3900('0x15b'),_0x16b171,_0x3f966b,_0x144274[_0x3f966b][_0x3900('0xc1')]);delete _0x144274[_0x3f966b];}if(_0x144274[_0x3f966b]&&_0x144274[_0x3f966b]['type']===_0x3900('0xc2')){utils[_0x3900('0xce')](_0x12e5f4[_0x3900('0x21')][_0x144274[_0x3f966b][_0x3900('0xc1')]],_0x3900('0x15a'));logger[_0x3900('0x67')](_0x3900('0x15c'),_0x16b171,_0x3f966b,_0x144274[_0x3f966b][_0x3900('0xc1')]);delete _0x144274[_0x3f966b];}},0x2328);}});}});}}};Dialer[_0x3900('0x1a')][_0x3900('0x15d')]=function(_0x3d03eb){return Promise[_0x3900('0x146')]()[_0x3900('0x41')](voiceQueueRt[_0x3900('0x15d')](_0x3d03eb))[_0x3900('0xa4')](loggerCatch('[getVoiceQueueRtPauses]\x20'));};Dialer[_0x3900('0x1a')]['emptyContact']=function(_0x485f23,_0x5a3145,_0x27ba2d){var _0x181101={'state':0x19,'statedesc':'notFound'};utils[_0x3900('0xce')](_0x5a3145,_0x3900('0x15e')+_0x485f23);this[_0x3900('0x12c')](_[_0x3900('0x62')](_0x181101,_['pick'](_0x27ba2d,[_0x3900('0xdf'),_0x3900('0xe0'),_0x3900('0x15f'),_0x3900('0xff'),'CampaignId'])),_0x3900('0x160'),'[emptyContact]');logger[_0x3900('0x67')](_0x485f23);};Dialer['prototype'][_0x3900('0x12c')]=function(_0x43d1d9,_0x5946e8,_0x45bbcd){hopperUtils[_0x3900('0xcb')](_0x43d1d9)[_0x3900('0xa4')](loggerCatch(_0x5946e8));hopperUtils['moveContactManagedDialer'](_0x43d1d9)[_0x3900('0xa4')](loggerCatch(_0x45bbcd));};Dialer['prototype'][_0x3900('0xdb')]=function(_0x5ebc25,_0x3fe467){hopperUtils[_0x3900('0xcb')](_0x5ebc25)[_0x3900('0xa4')](loggerCatch('[syncAgentComplete][createHistory]'));if(_0x3fe467==0x0){hopperUtils['moveContactManagedDialer'](_0x5ebc25)[_0x3900('0xa4')](loggerCatch('[syncQueueCallerAbandon]\x20[Drop]'));}};Dialer[_0x3900('0x1a')][_0x3900('0x157')]=function(_0x9d5f29){return Promise[_0x3900('0x146')]()[_0x3900('0x41')](cmHopper[_0x3900('0x153')](_0x9d5f29['id'],previewRecallmeReminderInterval))['then'](function(_0x190cd7){for(var _0x4c988b=0x0;_0x4c988b<_0x190cd7[_0x3900('0x9b')];_0x4c988b++){var _0x372d84=_0x190cd7[_0x4c988b][_0x3900('0x154')][_0x3900('0x49')];if(_0x372d84)io['to'](util[_0x3900('0x88')](_0x3900('0x155'),_0x372d84))[_0x3900('0x44')](_0x3900('0x156'),{'hopper':_0x190cd7[_0x4c988b]});}})[_0x3900('0xa4')](function(){});};Dialer[_0x3900('0x1a')][_0x3900('0x161')]=function(_0x3de160){var _0x3b52d3=this;return function(){_0x3b52d3['handleIvr'](_0x3de160);};};Dialer['prototype']['actionOriginate']=function(_0x284cb9,_0x25db08){var _0x50a83b=this;var _0x12d30f=uuid['v4']();this[_0x3900('0x26')][_0x12d30f]=new Action(_0x284cb9,_0x25db08,_0x12d30f);return new Promise(function(_0x491978,_0x28904a){if(_[_0x3900('0x43')](_0x284cb9)&&typeof _0x284cb9!==_0x3900('0x162')){return _0x28904a(msgResponse(_0x3900('0x163'),_0x3900('0xa8'),_0x3900('0x164')));}if(_[_0x3900('0x43')](_0x25db08[_0x3900('0x165')])||_0x25db08[_0x3900('0x165')]===null){return _0x28904a(msgResponse(_0x3900('0x163'),_0x3900('0xa8'),_0x3900('0x166')));}var _0xbfc54f={'XMD-CALLERID':_0x50a83b[_0x3900('0x26')][_0x12d30f][_0x3900('0x167')](),'XMD-AGI':_0x284cb9[_0x3900('0x13a')]?util[_0x3900('0x88')]('\x22agi://%s/square,%s\x22',ipAgi,_0x284cb9[_0x3900('0x13a')]):_0x3900('0x168'),'XMD-AGIAFTER':_0x284cb9['dialQueueProject2']?util[_0x3900('0x88')](_0x3900('0x169'),ipAgi,_0x284cb9[_0x3900('0xc9')]):_0x3900('0x168'),'XMD-QUEUE':utils[_0x3900('0x16a')](_0x284cb9)?util[_0x3900('0x88')](_0x3900('0x16b'),_0x284cb9[_0x3900('0x49')],_0x284cb9[_0x3900('0x16c')]||'',_0x284cb9[_0x3900('0xca')]?'c':'',_0x284cb9[_0x3900('0xd2')]||0x3):'NONE','XMD-CONTACTID':_0x25db08[_0x3900('0xdf')],'XMD-CDRTYPE':_0x3900('0x9'),'CALLERID(all)':_0x50a83b[_0x3900('0x26')][_0x12d30f][_0x3900('0x167')](),'XMD-AMD':_0x284cb9[_0x3900('0x111')]?_0x3900('0x14a'):_0x3900('0x168'),'XMD-DESTINATION':'xcally-motion-dialer'};if(_0x284cb9[_0x3900('0x111')]){_0xbfc54f[_0x3900('0x16d')]=_0x284cb9[_0x3900('0x16e')]||0x9c4;_0xbfc54f[_0x3900('0x16f')]=_0x284cb9[_0x3900('0x170')]||0x5dc;_0xbfc54f[_0x3900('0x171')]=_0x284cb9[_0x3900('0x172')]||0x320;_0xbfc54f[_0x3900('0x173')]=_0x284cb9[_0x3900('0x174')]||0x1388;_0xbfc54f[_0x3900('0x175')]=_0x284cb9[_0x3900('0x176')]||0x64;_0xbfc54f[_0x3900('0x177')]=_0x284cb9[_0x3900('0x178')]||0x32;_0xbfc54f[_0x3900('0x179')]=_0x284cb9['dialAMDMaximumNumberOfWords']||0x3;_0xbfc54f[_0x3900('0x17a')]=_0x284cb9[_0x3900('0x17b')]||0x100;_0xbfc54f[_0x3900('0x17c')]=_0x284cb9[_0x3900('0x17d')]||0x1388;}if(utils[_0x3900('0x16a')](_0x284cb9)){_0xbfc54f[_0x3900('0x17e')]=_0x25db08[_0x3900('0xff')];}else{_0xbfc54f[_0x3900('0x17f')]=_0x25db08[_0x3900('0xe1')];}var _0x482046=utils[_0x3900('0x180')](_0x25db08[_0x3900('0x181')]);Object[_0x3900('0x14e')](_0xbfc54f,_0x482046);var _0x467d63=_0x50a83b[_0x3900('0x8d')](_0x284cb9['Trunk'])?utils[_0x3900('0x182')](_0x284cb9[_0x3900('0x8e')][_0x3900('0x183')],_0x284cb9[_0x3900('0x184')],_0x284cb9['dialRandomLastDigitCallerIdNumber']>0x0?utils['getCallerIdRandom'](_0x284cb9[_0x3900('0x185')],_0x284cb9['dialRandomLastDigitCallerIdNumber']):_0x284cb9[_0x3900('0x185')]):utils['getCallerId'](_['isNil'](_0x284cb9[_0x3900('0x186')])?_0x284cb9['Trunk'][_0x3900('0x183')]:_0x284cb9[_0x3900('0x186')][_0x3900('0x183')],_0x284cb9['dialOriginateCallerIdName'],_0x284cb9[_0x3900('0x187')]>0x0?utils['getCallerIdRandom'](_0x284cb9[_0x3900('0x185')],_0x284cb9[_0x3900('0x187')]):_0x284cb9[_0x3900('0x185')]);if(_0x467d63){_0xbfc54f[_0x3900('0x188')]=_0x50a83b[_0x3900('0x26')][_0x12d30f][_0x3900('0x189')]=utils[_0x3900('0x18a')](_0x467d63);_0xbfc54f[_0x3900('0x18b')]=_0x25db08[_0x3900('0x165')];}_0x284cb9[_0x3900('0x18c')]=_0xbfc54f;return ami[_0x3900('0x9d')]({'actionid':_0x12d30f,'action':_0x3900('0x163'),'channel':_0x50a83b[_0x3900('0x8d')](_0x284cb9[_0x3900('0x8e')])?util[_0x3900('0x88')](_0x3900('0x18d'),_0x284cb9[_0x3900('0x8e')][_0x3900('0x49')],isNotNull(_0x284cb9[_0x3900('0x18e')])?_0x284cb9['dialPrefix'][_0x3900('0x18f')]()||'':'',_0x284cb9[_0x3900('0x190')]>0x0?_0x25db08['phone']['substring'](_0x284cb9[_0x3900('0x190')]):_0x25db08[_0x3900('0x165')]):util['format'](_0x3900('0x18d'),_[_0x3900('0x103')](_0x284cb9[_0x3900('0x186')])?_0x284cb9[_0x3900('0x8e')][_0x3900('0x49')]:_0x284cb9[_0x3900('0x186')][_0x3900('0x49')],isNotNull(_0x284cb9['dialPrefix'])?_0x284cb9['dialPrefix'][_0x3900('0x18f')]()||'':'',_0x284cb9[_0x3900('0x190')]>0x0?_0x25db08[_0x3900('0x165')][_0x3900('0x191')](_0x284cb9[_0x3900('0x190')]):_0x25db08[_0x3900('0x165')]),'callerid':_0x467d63,'Exten':_0x3900('0x110'),'Context':_0x3900('0x192'),'Priority':'1','variable':_0xbfc54f,'timeout':(_0x284cb9[_0x3900('0x193')]||0x1e)*0x3e8,'async':!![],'channelid':_0x12d30f})[_0x3900('0x41')](function(_0x4e3529){return _0x491978(_0x4e3529);})['catch'](function(_0x49c674){_0x284cb9[_0x3900('0x194')]+=0x1;var _0x4799e5=new History(_0x50a83b[_0x3900('0x26')][_0x12d30f]);logger[_0x3900('0x67')](util[_0x3900('0x88')](_0x3900('0x195'),JSON[_0x3900('0x87')](_0x49c674)));_0x4799e5[_0x3900('0x6f')]=0xe;_0x4799e5['statedesc']='OriginateError';_0x4799e5[_0x3900('0x72')]=moment()[_0x3900('0x88')](_0x3900('0xc5'));_0x4799e5['endtime']=_0x4799e5[_0x3900('0x72')];hopperUtils[_0x3900('0xcb')](_0x4799e5)[_0x3900('0xa4')](loggerCatch('[originate][error]'));_0x50a83b[_0x3900('0x138')](_0x4799e5)[_0x3900('0xa4')](loggerCatch('[originate][error]'))['finally'](function(){delete _0x50a83b[_0x3900('0x26')][_0x12d30f];return _0x28904a(msgResponse(_0x3900('0x163'),_0x3900('0x86'),'originate\x20action\x20Error'));});});});};Dialer['prototype']['checkRetriveMax']=function(_0x913ea8,_0x85d72d,_0x3bcd9d){var _0xb468ff=new History(_0x85d72d);if(_0xb468ff[_0x3900('0x120')]+_0xb468ff['countcongestionretry']+_0xb468ff[_0x3900('0x121')]+_0xb468ff[_0x3900('0x131')]+_0xb468ff[_0x3900('0x132')]+_0xb468ff['countabandonedretry']+_0xb468ff[_0x3900('0x11e')]+_0xb468ff['countagentrejectretry']>=_0x3bcd9d[_0x3900('0x123')]-0x1){return!![];}switch(_0x913ea8){case 0x3:if(_0xb468ff[_0x3900('0x121')]>=_0x3bcd9d['dialNoAnswerMaxRetry']-0x1){return!![];}hopperUtils[_0x3900('0xdd')]({'active':![],'countnoanswerretry':_0xb468ff['countnoanswerretry']+=0x1,'scheduledat':moment()[_0x3900('0xef')](_0x3bcd9d[_0x3900('0x196')],_0x3900('0xde'))['format']('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0xb468ff[_0x3900('0xdf')],'ListId':_0xb468ff[_0x3900('0xe0')],'VoiceQueueId':_0xb468ff[_0x3900('0xff')]||undefined,'CampaignId':_0xb468ff[_0x3900('0xe1')]||undefined})[_0x3900('0xa4')](loggerCatch('[rescheduleContact][NoAnswer]'));break;case 0x5:if(_0xb468ff['countbusyretry']>=_0x3bcd9d['dialBusyMaxRetry']-0x1){return!![];}hopperUtils[_0x3900('0xdd')]({'active':![],'countbusyretry':_0xb468ff[_0x3900('0x120')]+=0x1,'scheduledat':moment()[_0x3900('0xef')](_0x3bcd9d['dialBusyRetryFrequency'],_0x3900('0xde'))['format'](_0x3900('0xc5')),'ContactId':_0xb468ff[_0x3900('0xdf')],'ListId':_0xb468ff[_0x3900('0xe0')],'VoiceQueueId':_0xb468ff[_0x3900('0xff')]||undefined,'CampaignId':_0xb468ff[_0x3900('0xe1')]||undefined})[_0x3900('0xa4')](loggerCatch(_0x3900('0x197')));break;case 0x8:if(_0xb468ff[_0x3900('0x130')]>=_0x3bcd9d[_0x3900('0x198')]-0x1){return!![];}hopperUtils[_0x3900('0xdd')]({'active':![],'countcongestionretry':_0xb468ff[_0x3900('0x130')]+=0x1,'scheduledat':moment()[_0x3900('0xef')](_0x3bcd9d[_0x3900('0x199')],'minutes')[_0x3900('0x88')](_0x3900('0xc5')),'ContactId':_0xb468ff['ContactId'],'ListId':_0xb468ff[_0x3900('0xe0')],'VoiceQueueId':_0xb468ff[_0x3900('0xff')]||undefined,'CampaignId':_0xb468ff['CampaignId']||undefined})[_0x3900('0xa4')](loggerCatch(_0x3900('0x19a')));break;case 0x0:if(_0xb468ff[_0x3900('0x131')]>=_0x3bcd9d[_0x3900('0x19b')]-0x1){return!![];}else{hopperUtils['rescheduleContact']({'active':![],'countnosuchnumberretry':_0xb468ff[_0x3900('0x131')]+=0x1,'scheduledat':moment()[_0x3900('0xef')](_0x3bcd9d['dialNoSuchNumberRetryFrequency'],_0x3900('0xde'))[_0x3900('0x88')](_0x3900('0xc5')),'ContactId':_0xb468ff[_0x3900('0xdf')],'ListId':_0xb468ff['ListId'],'VoiceQueueId':_0xb468ff[_0x3900('0xff')]||undefined,'CampaignId':_0xb468ff['CampaignId']||undefined})[_0x3900('0xa4')](loggerCatch(_0x3900('0x19c')));}break;case 0xa:if(_0xb468ff[_0x3900('0x132')]>=_0x3bcd9d[_0x3900('0xda')]-0x1){return!![];}hopperUtils[_0x3900('0xdd')]({'active':![],'countdropretry':_0xb468ff[_0x3900('0x132')]+=0x1,'scheduledat':moment()[_0x3900('0xef')](_0x3bcd9d[_0x3900('0xd8')],_0x3900('0xde'))['format'](_0x3900('0xc5')),'ContactId':_0xb468ff[_0x3900('0xdf')],'ListId':_0xb468ff[_0x3900('0xe0')],'VoiceQueueId':_0xb468ff['VoiceQueueId']||undefined,'CampaignId':_0xb468ff[_0x3900('0xe1')]||undefined})[_0x3900('0xa4')](loggerCatch(_0x3900('0x19d')));break;case 0xb:if(_0xb468ff[_0x3900('0xea')]>=_0x3bcd9d[_0x3900('0xee')]-0x1){return!![];}hopperUtils[_0x3900('0xdd')]({'active':![],'countabandonedretry':_0xb468ff['countabandonedretry']+=0x1,'scheduledat':moment()[_0x3900('0xef')](_0x3bcd9d[_0x3900('0xeb')],_0x3900('0xde'))[_0x3900('0x88')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0xb468ff[_0x3900('0xdf')],'ListId':_0xb468ff[_0x3900('0xe0')],'VoiceQueueId':_0xb468ff[_0x3900('0xff')]||undefined,'CampaignId':_0xb468ff[_0x3900('0xe1')]||undefined})[_0x3900('0xa4')](loggerCatch('[rescheduleContact][Abandoned]'));break;case 0x13:if(_0xb468ff[_0x3900('0x11e')]>=_0x3bcd9d[_0x3900('0x126')]-0x1){return!![];}hopperUtils[_0x3900('0xdd')]({'active':![],'countmachineretry':_0xb468ff[_0x3900('0x11e')]+=0x1,'scheduledat':moment()[_0x3900('0xef')](_0x3bcd9d['dialMachineRetryFrequency'],_0x3900('0xde'))[_0x3900('0x88')](_0x3900('0xc5')),'ContactId':_0xb468ff[_0x3900('0xdf')],'ListId':_0xb468ff[_0x3900('0xe0')],'VoiceQueueId':_0xb468ff['VoiceQueueId']||undefined,'CampaignId':_0xb468ff[_0x3900('0xe1')]||undefined})[_0x3900('0xa4')](loggerCatch('[rescheduleContact][Machine]'));break;case 0x14:if(_0xb468ff['countagentrejectretry']>=_0x3bcd9d[_0x3900('0x19e')]-0x1){return!![];}hopperUtils[_0x3900('0xdd')]({'active':![],'countagentrejectretry':_0xb468ff[_0x3900('0x122')]+=0x1,'scheduledat':moment()['add'](_0x3bcd9d[_0x3900('0x19f')],_0x3900('0xde'))['format'](_0x3900('0xc5')),'ContactId':_0xb468ff[_0x3900('0xdf')],'ListId':_0xb468ff['ListId'],'VoiceQueueId':_0xb468ff['VoiceQueueId']||undefined,'CampaignId':_0xb468ff[_0x3900('0xe1')]||undefined})['catch'](loggerCatch(_0x3900('0x1a0')));break;default:return!![];}};Dialer[_0x3900('0x1a')][_0x3900('0x10d')]=function(_0x4f30c2,_0x4e281f,_0x3fd182){var _0x8427b5=this;var _0x437604=new History(_0x4f30c2);var _0x1049cc=![];var _0x447439;var _0x281260;return new Promise(function(_0x303318,_0x291fea){if(_['isUndefined'](_0x4e281f)&&typeof _0x4e281f!=='object'){return _0x291fea(msgResponse(_0x3900('0x1a1'),_0x3900('0xa8'),_0x3900('0x1a2')));}if(_[_0x3900('0x43')](_0x3fd182)&&typeof _0x3fd182!==_0x3900('0x162')){return _0x291fea(msgResponse(_0x3900('0x1a1'),_0x3900('0xa8'),_0x3900('0x1a3')));}hopperUtils[_0x3900('0xd9')](_0x437604,_0x3fd182[_0x3900('0xc7')],_0x4e281f)[_0x3900('0x41')](function(_0x3d8c58){if(_0x3d8c58['additional']==0x1)_0x1049cc=!![];switch(_0x3fd182['reason']){case'0':_0x4e281f[_0x3900('0x1a4')]+=0x1;_0x437604[_0x3900('0x6f')]=0x0;_0x437604['statedesc']=_0x3900('0x1a5');_0x437604[_0x3900('0x131')]+=0x1;_0x437604[_0x3900('0xd7')]+=0x1;ami[_0x3900('0x44')]('custom:agentnosuchnumber',ut[_0x3900('0x12b')](_0x4f30c2,'nosuchnumber'));_0x447439=_0x4e281f['dialNoSuchNumberRetryFrequency'];_0x281260=_0x4e281f[_0x3900('0xec')];hopperUtils['createHistory'](_0x437604)[_0x3900('0xa4')](loggerCatch('[syncAgentComplete][createHistory][0]'));if(_0x8427b5['checkRetriveMax'](0x0,_0x4f30c2,_0x4e281f)&&!_0x1049cc){if(_0x437604['countnosuchnumberretry']>=_0x4e281f[_0x3900('0x19b')]){_0x8427b5[_0x3900('0x127')](_0x437604,_0x303318,_0x291fea,_0x3900('0x1a6'));}else{_0x8427b5[_0x3900('0x124')](_0x437604,_0x303318,_0x291fea,_0x3900('0x1a6'));}}break;case'3':_0x4e281f[_0x3900('0x1a7')]+=0x1;_0x437604[_0x3900('0x6f')]=0x3;_0x437604[_0x3900('0x70')]=_0x3900('0x1a8');_0x437604[_0x3900('0x121')]+=0x1;_0x437604[_0x3900('0xd7')]+=0x1;var _0x50a4fd=ut[_0x3900('0x1a9')](_0x4f30c2,_0x4e281f);ami[_0x3900('0x44')](_0x3900('0x1aa'),_0x50a4fd);_0x447439=_0x4e281f[_0x3900('0x196')];_0x281260=_0x4e281f[_0x3900('0xec')];hopperUtils[_0x3900('0xcb')](_0x437604)[_0x3900('0xa4')](loggerCatch(_0x3900('0x1ab')));if(_0x8427b5[_0x3900('0x1ac')](0x3,_0x4f30c2,_0x4e281f)&&!_0x1049cc){if(_0x437604[_0x3900('0x121')]>=_0x4e281f[_0x3900('0x1ad')]){_0x8427b5['createStateFinal'](_0x437604,_0x303318,_0x291fea,_0x3900('0x1ae'));}else{_0x8427b5['stateGlobal'](_0x437604,_0x303318,_0x291fea,_0x3900('0x1ae'));}}break;case'5':_0x4e281f[_0x3900('0x1af')]+=0x1;_0x437604['state']=0x5;_0x437604['statedesc']=_0x3900('0x1b0');_0x437604[_0x3900('0x120')]+=0x1;_0x437604['countglobal']+=0x1;ami[_0x3900('0x44')](_0x3900('0x1b1'),ut['buildObj'](_0x4f30c2,'busy'));_0x447439=_0x4e281f[_0x3900('0x1b2')];_0x281260=_0x4e281f['callAdditionalPhoneAfterMin'];hopperUtils[_0x3900('0xcb')](_0x437604)['catch'](loggerCatch('[syncAgentComplete][createHistory][5]'));if(_0x8427b5['checkRetriveMax'](0x5,_0x4f30c2,_0x4e281f)&&!_0x1049cc){if(_0x437604[_0x3900('0x120')]>=_0x4e281f[_0x3900('0x1b3')]){_0x8427b5['createStateFinal'](_0x437604,_0x303318,_0x291fea,_0x3900('0x1b4'));}else{_0x8427b5[_0x3900('0x124')](_0x437604,_0x303318,_0x291fea,_0x3900('0x1b4'));}}break;case'8':_0x4e281f['outboundCongestionCallsDay']+=0x1;_0x437604['state']=0x8;_0x437604[_0x3900('0x70')]=_0x3900('0x1b5');_0x437604[_0x3900('0x130')]+=0x1;_0x437604['countglobal']+=0x1;_0x447439=_0x4e281f['dialCongestionRetryFrequency'];_0x281260=_0x4e281f[_0x3900('0xec')];ami[_0x3900('0x44')]('custom:agentcongestion',ut[_0x3900('0x12b')](_0x4f30c2,'congestion'));hopperUtils[_0x3900('0xcb')](_0x437604)['catch'](loggerCatch(_0x3900('0x1b6')));if(_0x8427b5['checkRetriveMax'](0x8,_0x4f30c2,_0x4e281f)&&!_0x1049cc){if(_0x437604['countcongestionretry']>=_0x4e281f[_0x3900('0x198')]){_0x8427b5[_0x3900('0x127')](_0x437604,_0x303318,_0x291fea,_0x3900('0x1b7'));}else{_0x8427b5['stateGlobal'](_0x437604,_0x303318,_0x291fea,'reason\x208\x20congestion');}}break;case'11':_0x4e281f[_0x3900('0x1b8')]+=0x1;_0x437604[_0x3900('0x6f')]=0xb;_0x437604[_0x3900('0x70')]=_0x3900('0xe8');_0x437604[_0x3900('0xea')]+=0x1;_0x437604['countglobal']+=0x1;_0x447439=_0x4e281f[_0x3900('0xeb')];_0x281260=_0x4e281f[_0x3900('0xec')];hopperUtils[_0x3900('0xcb')](_0x437604)[_0x3900('0xa4')](loggerCatch(_0x3900('0xf1')));if(_0x8427b5['checkRetriveMax'](0xb,_0x4f30c2,_0x4e281f)&&!_0x1049cc){if(_0x437604[_0x3900('0xea')]>=_0x4e281f[_0x3900('0xee')]){_0x8427b5[_0x3900('0x127')](_0x437604,_0x303318,_0x291fea,'reason\x2011\x20abandoned');}else{_0x8427b5[_0x3900('0x124')](_0x437604,_0x303318,_0x291fea,_0x3900('0x1b9'));}}break;case'20':_0x4e281f['outboundRejectCallsDay']+=0x1;_0x437604[_0x3900('0x6f')]=0x14;_0x437604[_0x3900('0x70')]=_0x3900('0x1ba');_0x437604[_0x3900('0x122')]+=0x1;_0x437604[_0x3900('0xd7')]+=0x1;_0x447439=_0x4e281f[_0x3900('0x19f')];_0x281260=_0x4e281f[_0x3900('0xec')];ami[_0x3900('0x44')](_0x3900('0x1bb'),ut[_0x3900('0x12b')](_0x4f30c2,_0x3900('0x1bc')));hopperUtils[_0x3900('0xcb')](_0x437604)[_0x3900('0xa4')](loggerCatch(_0x3900('0x1bd')));if(_0x8427b5['checkRetriveMax'](0x14,_0x4f30c2,_0x4e281f)&&!_0x1049cc){if(_0x437604['countagentrejectretry']>=_0x4e281f['dialAgentRejectMaxRetry']){_0x8427b5[_0x3900('0x127')](_0x437604,_0x303318,_0x291fea,_0x3900('0x1be'));}else{_0x8427b5[_0x3900('0x124')](_0x437604,_0x303318,_0x291fea,_0x3900('0x1be'));}}break;default:_0x4e281f[_0x3900('0x13f')]+=0x1;_0x437604['state']=0xc;_0x437604[_0x3900('0x70')]=_0x3fd182[_0x3900('0xc7')];_0x447439=_0x4e281f[_0x3900('0x19f')];_0x281260=_0x4e281f[_0x3900('0xec')];hopperUtils[_0x3900('0xcb')](_0x437604)[_0x3900('0xa4')](loggerCatch('[syncAgentComplete][createHistory][?]'));if(_0x8427b5[_0x3900('0x1ac')](_0x3fd182[_0x3900('0xc7')],_0x4f30c2,_0x4e281f)&&!_0x1049cc){if(_0x437604[_0x3900('0x120')]+_0x437604[_0x3900('0x130')]+_0x437604[_0x3900('0x121')]+_0x437604[_0x3900('0x131')]+_0x437604[_0x3900('0x132')]+_0x437604['countabandonedretry']+_0x437604[_0x3900('0x11e')]+_0x437604['countagentrejectretry']>=_0x4e281f[_0x3900('0x123')]){_0x8427b5['stateGlobal'](_0x437604,_0x303318,_0x291fea,_0x3fd182[_0x3900('0xc7')]);}else{_0x8427b5['createStateFinal'](_0x437604,_0x303318,_0x291fea,_0x3fd182[_0x3900('0xc7')]);}}}})[_0x3900('0x41')](function(){if(_0x1049cc){hopperUtils[_0x3900('0xe5')](_0x437604,_0x447439,_0x281260)[_0x3900('0x41')](function(){return _0x303318(0x1);});}});});};Dialer[_0x3900('0x1a')]['stateGlobal']=function(_0x310f92,_0x38e6ce,_0x4edeaf,_0x378272){var _0x5ca5f7=new Final(_0x310f92);_0x5ca5f7['state']=0xf;_0x5ca5f7[_0x3900('0x70')]=_0x3900('0x1bf');this[_0x3900('0x127')](_0x5ca5f7,_0x38e6ce,_0x4edeaf,_0x378272);};Dialer[_0x3900('0x1a')][_0x3900('0x127')]=function(_0xc659c9,_0xa62ed8,_0x305dec,_0x253418){hopperUtils[_0x3900('0x138')](_0xc659c9)[_0x3900('0x41')](function(){return _0xa62ed8(msgResponse(_0x3900('0x1a1'),_0x3900('0x1c0'),_0x253418));})['catch'](function(){return _0x305dec(msgResponse('[moveContactManagedDialer][0]',_0x3900('0xa8'),_0x3900('0x1c1')));});};Dialer[_0x3900('0x1a')][_0x3900('0xb')]=function(_0x3283af){var _0x3ad536=_0x3283af[_0x3900('0x1c2')]/0x64;var _0x45e83b=_0x3283af[_0x3900('0x1c3')]/(_0x3283af['outboundDropCallsDayTimeout']+_0x3283af[_0x3900('0xc6')]);var _0x34a26b=Math[_0x3900('0x1c4')](_0x3283af[_0x3900('0x1c5')]*(_0x3283af[_0x3900('0x1c6')]/0x64));var _0x327986=Math[_0x3900('0x1c4')](_0x3283af[_0x3900('0x1c5')]*(_0x3283af[_0x3900('0x1c7')]/0x64));var _0xcb4724=_0x3283af[_0x3900('0x147')]+_0x3283af[_0x3900('0x1c8')];var _0x484daf=Math['floor'](_0x3283af[_0x3900('0x1c9')]*_0x3283af[_0x3900('0x60')]*_0x3283af['predictiveIntervalHitRate']*_0x3283af['predictiveIntervalMultiplicativeFactor']);if(_[_0x3900('0x43')](_0x3283af[_0x3900('0x2a')])){if(!_['isUndefined'](_0x3283af[_0x3900('0x65')])){_0x3283af[_0x3900('0x65')]=undefined;loggerPredictive['error'](_0x3900('0x1ca'),_0x3900('0x1cb'));}if(!_[_0x3900('0x43')](_0x3283af[_0x3900('0x66')])){loggerPredictive[_0x3900('0x67')](_0x3900('0x1ca'),'check\x20handlePredictive\x20is\x20not\x20undefine');clearInterval(_0x3283af[_0x3900('0x66')]);_0x3283af['handlePredictive']=undefined;}_0x3283af['startProgressive']=moment()[_0x3900('0x88')](_0x3900('0xc5'));loggerPredictive['info'](_0x3283af[_0x3900('0x49')],_0x3900('0x1cc'),_0x3283af[_0x3900('0x2a')]);this[_0x3900('0xb3')](_0x3283af,0x1);}else if(ifInterval(_0x3283af[_0x3900('0x1cd')],_0x3283af['startProgressive'])){this[_0x3900('0xb3')](_0x3283af,0x1);loggerPredictiveCalls[_0x3900('0x4b')](_0x3900('0x1ce'),_0x3283af[_0x3900('0x2a')],_0x3283af['name']);_0x3283af[_0x3900('0x1c9')]=0x0;_0x3283af[_0x3900('0x1cf')]=0x0;}else if(_0x3ad536<_0x45e83b&&_0x3283af[_0x3900('0x1d0')]===_0x3900('0x1d1')){clearPredictiveAttributes(_0x3283af);loggerPredictive['info']('[stopMethodPredictive][ReStartProgressive][ExceededDropDay]','Dropped\x20calls\x20day',_0x45e83b,_0x3900('0x2a'),_0x3283af[_0x3900('0x49')]);}else if(_0x484daf<_0x3283af['predictiveIntervalErlangCallsDroppedCalls']&&_0x3283af['dialPredictiveOptimization']===_0x3900('0x1d1')){clearPredictiveAttributes(_0x3283af);loggerPredictive[_0x3900('0x4b')](_0x3900('0x1d2'),_0x3900('0x1d3'),_0x484daf,_0x3900('0x1d4'),_0x3283af[_0x3900('0x1cf')],_0x3900('0x2a'),_0x3283af[_0x3900('0x49')]);}else if(!ifInterval(_0x3283af[_0x3900('0x1cd')],_0x3283af[_0x3900('0x2a')])&&_[_0x3900('0x43')](_0x3283af[_0x3900('0x65')])&&!_[_0x3900('0x43')](_0x3283af[_0x3900('0x2a')])){_0x3283af[_0x3900('0x65')]=moment()[_0x3900('0x88')]('YYYY-MM-DD\x20HH:mm:ss');loggerPredictive[_0x3900('0x4b')](_0x3283af['name'],'started\x20in\x20predictive\x20at',_0x3283af['startPredictive']);hopperUtils[_0x3900('0x1d5')](_0x3283af[_0x3900('0x1cd')])[_0x3900('0x41')](this['getDataPredictive'](_0x3283af))[_0x3900('0x41')](mergeDataErlangB(_0x3283af))[_0x3900('0x41')](this[_0x3900('0x1d6')](_0x3283af))[_0x3900('0xa4')](loggerCatchPredictive(_0x3900('0x1d7'),_0x3283af));}else if(!ifInterval(_0x3283af['dialPredictiveInterval'],_0x3283af[_0x3900('0x65')])){_0x3283af['predictiveIntervalErlangCallsDroppedCalls']=0x0;_0x3283af[_0x3900('0x65')]=moment()[_0x3900('0x88')](_0x3900('0xc5'));loggerPredictive['info'](_0x3283af[_0x3900('0x49')],_0x3900('0x1d8'),_0x3283af['startPredictive']);clearInterval(_0x3283af[_0x3900('0x66')]);_0x3283af[_0x3900('0x66')]=undefined;hopperUtils['avgHandleTime'](_0x3283af[_0x3900('0x1cd')])['then'](this['getDataPredictive'](_0x3283af))[_0x3900('0x41')](mergeDataErlangB(_0x3283af))[_0x3900('0x41')](this[_0x3900('0x1d6')](_0x3283af))[_0x3900('0xa4')](loggerCatchPredictive(_0x3900('0x1d9'),_0x3283af));}else if(_0x3283af[_0x3900('0x1c5')]&&_0xcb4724<_0x3283af[_0x3900('0x1c5')]-_0x327986){clearPredictiveAttributes(_0x3283af);loggerPredictive[_0x3900('0x4b')](_0x3283af[_0x3900('0x49')],_0x3900('0x1da'),_0xcb4724,_0x3900('0x1db'),_0x3283af[_0x3900('0x1c5')],'-',_0x327986,'=',_0x3283af[_0x3900('0x1c5')]-_0x327986,')');}else if(_0x3283af[_0x3900('0x1c5')]&&_0xcb4724>_0x3283af[_0x3900('0x1c5')]+_0x34a26b){clearPredictiveAttributes(_0x3283af);loggerPredictive[_0x3900('0x4b')](_0x3283af[_0x3900('0x49')],_0x3900('0x1da'),_0xcb4724,')\x20are\x20more\x20than\x20threshold\x20(',_0x3283af['predictiveIntervalAvailable'],'+',_0x34a26b,'=',_0x3283af[_0x3900('0x1c5')]+_0x34a26b,')');}};Dialer[_0x3900('0x1a')][_0x3900('0x1dc')]=function(_0x3be996){var _0x5bd1df=this;return function(_0x3bcca5){return new Promise(function(_0x5628f3,_0x4e95d5){_[_0x3900('0x62')](_0x3be996,_0x3bcca5[0x0]);if(checkGetDataPredictive(_0x3bcca5[0x0])){var _0x133744=_0x3be996[_0x3900('0x1c5')]=_0x3be996[_0x3900('0x1c8')]+_0x3be996['available'];var _0x4d15a5=_0x3be996[_0x3900('0x1cd')]*0x3c;var _0x490067=_0x3bcca5[0x0]['predictiveIntervalAvgTalktime']+_0x3bcca5[0x0]['predictiveIntervalAvgHoldtime'];var _0x3ad287=(_0x3bcca5[0x0][_0x3900('0x4f')]+_0x3bcca5[0x0][_0x3900('0x51')]+_0x3bcca5[0x0][_0x3900('0xe6')])/_0x3bcca5[0x0][_0x3900('0x4d')];_0x3be996[_0x3900('0x1dd')]=_0x3ad287>0x0?_0x3ad287:0x1;switch(_0x3be996[_0x3900('0x1d0')]){case _0x3900('0x1d1'):var _0x21696f=_0x3be996[_0x3900('0x1c2')]/0x64;return _0x5bd1df['abandonmentRate'](_0x133744,_0x4d15a5,_0x490067,_0x3ad287,_0x21696f)['then'](function(_0x9e0a5a){return _0x5628f3(_0x9e0a5a);});case _0x3900('0x1de'):var _0x4ef76f=_0x3be996[_0x3900('0x1c2')]/0x64;return _0x5bd1df['busyFactor'](_0x133744,_0x4d15a5,_0x490067,_0x3ad287,_0x4ef76f)[_0x3900('0x41')](function(_0x206666){return _0x5628f3(_0x206666);});default:return _0x4e95d5(msgResponse(_0x3900('0x1df'),_0x3900('0xa8'),_0x3900('0x1e0')));}}else{return _0x4e95d5(msgResponse(_0x3900('0x1df'),_0x3900('0xa8'),'check\x20failure'));}});};};Dialer['prototype'][_0x3900('0x1e1')]=function(_0x5c9d40){var _0x5994fe=this;return function(_0x49d52f){return new Promise(function(_0x257711,_0x30e9a5){_['merge'](_0x5c9d40,_0x49d52f[0x0]);if(checkGetDataPredictive(_0x49d52f[0x0])){loggerPredictive[_0x3900('0x4b')](JSON['stringify'](_0x49d52f[0x0]));if(_0x5c9d40[_0x3900('0x1d0')]===_0x3900('0x1d1')){return _0x5994fe[_0x3900('0x15d')](_0x5c9d40['id'])[_0x3900('0x41')](function(_0x501500){var _0x175931=_0x5c9d40[_0x3900('0x1e2')]-_0x501500[0x0][_0x3900('0x1e3')];var _0x49fb25=_0x5c9d40[_0x3900('0x1cd')]*0x3c;var _0x124218=_0x49d52f[0x0][_0x3900('0x56')]+_0x49d52f[0x0][_0x3900('0x54')];var _0x374037=(_0x49d52f[0x0][_0x3900('0x4f')]+_0x49d52f[0x0][_0x3900('0x51')]+_0x49d52f[0x0][_0x3900('0xe6')])/_0x49d52f[0x0][_0x3900('0x4d')];var _0x14b215=_0x5c9d40['dialPredictiveOptimizationPercentage']/0x64;_0x5c9d40[_0x3900('0x1e4')]=_0x501500[0x0]['outboundQueuePauses']||0x0;_0x5c9d40[_0x3900('0x1dd')]=_0x374037>0x0?_0x374037:0x1;return _0x5994fe[_0x3900('0x1e5')](_0x175931,_0x49fb25,_0x124218,_0x374037,_0x14b215);})['then'](function(_0x48a0fc){return _0x257711(_0x48a0fc);})[_0x3900('0xa4')](function(_0x3b785c){return _0x30e9a5(msgResponse(_0x3900('0x1e6'),_0x3900('0xa8'),JSON[_0x3900('0x87')](_0x3b785c)));});}if(_0x5c9d40[_0x3900('0x1d0')]===_0x3900('0x1de')){return _0x5994fe['getVoiceQueueRtPauses'](_0x5c9d40['id'])[_0x3900('0x41')](function(_0x3ada96){var _0x50d880=_0x5c9d40[_0x3900('0x1e2')]-_0x3ada96[0x0][_0x3900('0x1e3')];var _0x12d74f=_0x5c9d40['dialPredictiveInterval']*0x3c;var _0x5054fc=_0x49d52f[0x0][_0x3900('0x56')]+_0x49d52f[0x0][_0x3900('0x54')];var _0x3df4f7=(_0x49d52f[0x0][_0x3900('0x4f')]+_0x49d52f[0x0][_0x3900('0x51')]+_0x49d52f[0x0]['predictiveIntervalDroppedCallsCallersExit'])/_0x49d52f[0x0][_0x3900('0x4d')];var _0x81976b=_0x5c9d40['dialPredictiveOptimizationPercentage']/0x64;_0x5c9d40[_0x3900('0x1e4')]=_0x3ada96[0x0]['outboundQueuePauses']||0x0;_0x5c9d40[_0x3900('0x1dd')]=_0x3df4f7>0x0?_0x3df4f7:0x1;return _0x5994fe[_0x3900('0x1e7')](_0x50d880,_0x12d74f,_0x5054fc,_0x3df4f7,_0x81976b);})['then'](function(_0xfcaa67){return _0x257711(_0xfcaa67);})[_0x3900('0xa4')](function(_0x4cec8c){return _0x30e9a5(msgResponse(_0x3900('0x1e6'),_0x3900('0xa8'),JSON[_0x3900('0x87')](_0x4cec8c)));});}}else{return _0x30e9a5(msgResponse(_0x3900('0x1df'),_0x3900('0xa8'),'check\x20failure'));}});};};Dialer['prototype']['startMethodPredictive']=function(_0x553435){var _0x3285f0=this;return function(){var _0x4fd2b4=0x0;var _0x693d7c=Math[_0x3900('0x1e8')](_0x553435[_0x3900('0x5e')]*0x3e8);if(_0x693d7c>0x0){_0x693d7c=_0x693d7c<0x64?0x64:_0x693d7c;loggerPredictive[_0x3900('0x4b')](_0x553435['name'],_0x3900('0x1e9'),_0x693d7c,_0x3900('0x1ea'));_0x553435[_0x3900('0x66')]=setInterval(function(){_0x3285f0['handlePredictive'](_0x553435);loggerPredictiveCalls[_0x3900('0x4b')](_0x3900('0x1eb'),_0x4fd2b4+=0x1);},_0x693d7c);}else{loggerPredictive['info'](_0x553435['name'],'fail\x20to\x20scheduled\x20calls');}};};Dialer[_0x3900('0x1a')][_0x3900('0x1ec')]=function(_0xba3e29,_0x4912c6){var _0x28ae32=this;return function(_0x5d984a){if(_['isEmpty'](_0x5d984a)){if(_['isNil'](_0x4912c6[_0x3900('0x15f')])||!_0x4912c6[_0x3900('0x1ed')]){if(_0xba3e29[_0x3900('0xb1')]===_0x3900('0xa')){_0xba3e29['queueStatusComplete']=_['isUndefined'](_0xba3e29[_0x3900('0x73')])?!![]:_0xba3e29['queueStatusComplete'];var _0x2311ea=uuid['v4']();_0x28ae32['actions'][_0x2311ea]=new Action(_0xba3e29,_0x4912c6,_0x2311ea);loggerBooked[_0x3900('0x4b')](_0x3900('0x1ee'),_0x2311ea,_0x3900('0x1ef'),JSON['stringify'](_0xba3e29['queueStatusComplete']),_0x3900('0x1f0'),_0xba3e29[_0x3900('0x49')]);if(_0xba3e29[_0x3900('0x73')]){_0xba3e29[_0x3900('0x73')]=![];_0x28ae32[_0x3900('0x2b')][_0x28ae32[_0x3900('0x26')][_0x2311ea][_0x3900('0xc1')]]=[];ami[_0x3900('0x9d')]({'actionid':_0x2311ea,'action':_0x3900('0x1f1'),'queue':_0xba3e29[_0x3900('0x49')]})['catch'](function(){utils[_0x3900('0xce')](_0xba3e29,_0x3900('0x1f2'));hopperUtils['rescheduleContact']({'active':![],'ContactId':_0x28ae32['actions'][_0x2311ea][_0x3900('0xdf')],'ListId':_0x28ae32[_0x3900('0x26')][_0x2311ea][_0x3900('0xe0')],'VoiceQueueId':_0x28ae32[_0x3900('0x26')][_0x2311ea]['VoiceQueueId']||undefined,'CampaignId':_0x28ae32['actions'][_0x2311ea][_0x3900('0xe1')]||undefined})[_0x3900('0xa4')](loggerCatch('[unlockOriginate][syncQueueStatusComplete]'));delete _0x28ae32[_0x3900('0x26')][_0x2311ea];});}else{loggerBooked[_0x3900('0x4b')]('[booked][checkContactBlack][else]',JSON[_0x3900('0x87')](_0xba3e29[_0x3900('0x73')]),_0x3900('0x1f0'),_0xba3e29[_0x3900('0x49')]);utils[_0x3900('0xce')](_0xba3e29,_0x3900('0x1f2'));hopperUtils[_0x3900('0xdd')]({'active':![],'ContactId':_0x28ae32[_0x3900('0x26')][_0x2311ea][_0x3900('0xdf')],'ListId':_0x28ae32['actions'][_0x2311ea][_0x3900('0xe0')],'VoiceQueueId':_0x28ae32[_0x3900('0x26')][_0x2311ea][_0x3900('0xff')]||undefined,'CampaignId':_0x28ae32[_0x3900('0x26')][_0x2311ea]['CampaignId']||undefined})[_0x3900('0xa4')](loggerCatch(_0x3900('0x1f3')));delete _0x28ae32['actions'][_0x2311ea];}}else{return _0x28ae32['actionOriginate'](_0xba3e29,_0x4912c6);}}else{if(utils[_0x3900('0x63')](undefined,_0x4912c6[_0x3900('0x1f4')])<_0xba3e29[_0x3900('0x1f5')]*0x3c){if(_0x4912c6['Agent']&&!_0x4912c6[_0x3900('0x154')][_0x3900('0x1f6')]){_0x28ae32[_0x3900('0x1f')]['run'](_0x4912c6['id'])['finally'](function(){utils[_0x3900('0xce')](_0xba3e29,_0x3900('0x1f2'));});}else{hopperUtils[_0x3900('0x1f7')]({'active':![]},_0x4912c6['id'],0x1)['finally'](function(){utils[_0x3900('0xce')](_0xba3e29,_0x3900('0x1f2'));});}}else{_0xba3e29['outboundReCallsDay']+=0x1;utils[_0x3900('0xce')](_0xba3e29,_0x3900('0x1f2'));if(_0xba3e29[_0x3900('0x1f8')]){hopperUtils['rescheduleContact']({'active':![],'recallme':![],'UserId':null,'ContactId':_0x4912c6[_0x3900('0xdf')],'ListId':_0x4912c6[_0x3900('0xe0')],'VoiceQueueId':_0x4912c6['VoiceQueueId']||undefined,'CampaignId':_0x4912c6['CampaignId']||undefined})[_0x3900('0xa4')](loggerCatch('[rescheduleContact][dialRecallInQueue]'));hopperUtils[_0x3900('0xcb')](createObjHistory(_0xba3e29,_0x4912c6,utils[_0x3900('0x6b')]['QUEUE_RECALL'],0x17,_0x3900('0x1f9')))[_0x3900('0xa4')](loggerCatch(_0x3900('0x1fa')));}else{_0x28ae32[_0x3900('0x12c')](createObjHistory(_0xba3e29,_0x4912c6,utils[_0x3900('0x6b')][_0x3900('0x1fb')],0x16,_0x3900('0x1fc')),'[Originate][HistoryRecallClose][historyCatch]',_0x3900('0x1fd'));}}}}else{_0xba3e29['outboundBlacklistCallsDay']+=0x1;_0x28ae32['saveInDb'](createObjHistory(_0xba3e29,_0x4912c6,utils[_0x3900('0x6b')][_0x3900('0x1fe')],0xd,_0x3900('0x1ff')),_0x3900('0x200'),_0x3900('0x201'));throw'inBlackList';}};};Dialer[_0x3900('0x1a')]['handleIvr']=function(_0x42703f){var _0x24044e=this;var _0x5c958f=_0x42703f[_0x3900('0x202')]-_0x42703f[_0x3900('0x81')];emitCampaignSummary(_0x42703f);if(_0x5c958f>0x0&&_0x42703f[_0x3900('0x203')]==0x0){if(_0x5c958f>this[_0x3900('0x24')]){_0x5c958f=this[_0x3900('0x24')];}_0x42703f['temp']=0x1;hopperUtils['getContactDialerIvr'](_0x42703f,_0x5c958f)[_0x3900('0x41')](function(_0x50cd2e){_0x42703f[_0x3900('0x203')]=0x0;if(_0x50cd2e){if(!utils['checkContactEmpty'](_0x50cd2e)){_0x42703f[_0x3900('0x6a')]=utils[_0x3900('0x6b')][_0x3900('0x6e')];logger['info']('[getContactCampaign2][Empty]'+_0x42703f[_0x3900('0x49')]);}else{_0x42703f[_0x3900('0x81')]+=_0x50cd2e['length'];_0x42703f['message']=utils[_0x3900('0x6b')][_0x3900('0x204')];for(var _0x2fec12=0x0;_0x2fec12<_0x50cd2e[_0x3900('0x9b')];_0x2fec12+=0x1){_0x42703f[_0x3900('0x205')]+=0x1;if(_[_0x3900('0x103')](_0x50cd2e[_0x2fec12])||_['isNil'](_0x50cd2e[_0x2fec12][_0x3900('0x181')])||_[_0x3900('0x103')](_0x50cd2e[_0x2fec12][_0x3900('0x165')])){_0x24044e[_0x3900('0x206')](_0x3900('0x207'),_0x42703f,_0x50cd2e[_0x2fec12]);}else{hopperUtils[_0x3900('0x208')](_[_0x3900('0x75')](_0x50cd2e[_0x2fec12],['CampaignId',_0x3900('0x165')]))[_0x3900('0x41')](_0x24044e[_0x3900('0x1ec')](_0x42703f,_0x50cd2e[_0x2fec12]))[_0x3900('0xa4')](function(_0xf873ba){logger[_0x3900('0x67')](_0x3900('0x209'),_0xf873ba);utils[_0x3900('0xce')](_0x42703f,_0x3900('0x20a'));});}}}}})[_0x3900('0xa4')](function(_0x5548eb){_0x42703f[_0x3900('0x203')]=0x0;logger['error'](_0x3900('0x20b'),_0x5548eb);});}};Dialer['prototype'][_0x3900('0xb3')]=function(_0x14c245,_0x204159){var _0x4b2908=this;var _0x42d978=[];if(_0x204159<0x1||_0x14c245[_0x3900('0xb1')]===_0x3900('0xa')){_0x204159=0x1;}var _0x1c8477=Math[_0x3900('0x1e8')](_0x14c245[_0x3900('0x147')]*_0x204159)-_0x14c245[_0x3900('0x81')];if(_0x14c245[_0x3900('0x20c')]>0x0){var _0x9ad682=_0x14c245[_0x3900('0x20c')]-_0x14c245['originated']-_0x14c245['talking']-_0x14c245[_0x3900('0x149')];if(_0x1c8477>_0x9ad682){_0x1c8477=_0x9ad682;}}if(_0x1c8477>0x0&&_0x14c245[_0x3900('0x203')]==0x0){if(_0x14c245[_0x3900('0xb1')]===_0x3900('0xa')){_0x1c8477=0x1;}if(_0x1c8477>this[_0x3900('0x24')]){_0x1c8477=this[_0x3900('0x24')];}for(var _0x551c6b in this['agents']){if(typeof this[_0x3900('0x22')][_0x551c6b]!=='undefined'){if(this[_0x3900('0x22')][_0x551c6b][_0x3900('0x6f')]==='not_inuse'&&this[_0x3900('0x22')][_0x551c6b]['status']===_0x3900('0x152')){_0x42d978[_0x3900('0x9c')](this['agents'][_0x551c6b]['id']);}}}_0x14c245[_0x3900('0x203')]=0x1;hopperUtils[_0x3900('0x20d')](_0x14c245,_0x42d978,_0x1c8477)[_0x3900('0x41')](function(_0x462716){_0x14c245[_0x3900('0x203')]=0x0;if(_0x462716){if(!utils[_0x3900('0x20e')](_0x462716)){hopperUtils[_0x3900('0x20f')](_0x14c245)[_0x3900('0x41')](sendMessageReschedule(_0x14c245))[_0x3900('0xa4')](loggerCatch(_0x3900('0x210')));}else{_0x14c245[_0x3900('0x81')]+=_0x462716[_0x3900('0x9b')];_0x14c245[_0x3900('0x6a')]=_0x14c245['dialMethod']===_0x3900('0xa')?utils[_0x3900('0x6b')]['ACTIVE']:utils[_0x3900('0x6b')][_0x3900('0x204')];for(var _0x327a53=0x0;_0x327a53<_0x462716[_0x3900('0x9b')];_0x327a53+=0x1){if(_[_0x3900('0x103')](_0x462716[_0x327a53])||_[_0x3900('0x103')](_0x462716[_0x327a53][_0x3900('0x181')])||_[_0x3900('0x103')](_0x462716[_0x327a53][_0x3900('0x165')])){_0x4b2908[_0x3900('0x206')](_0x3900('0x207'),_0x14c245,_0x462716[_0x327a53]);}else{hopperUtils[_0x3900('0x211')](_[_0x3900('0x75')](_0x462716[_0x327a53],[_0x3900('0xff'),'phone']))[_0x3900('0x41')](_0x4b2908[_0x3900('0x1ec')](_0x14c245,_0x462716[_0x327a53]))['catch'](function(_0x2c5daa){logger['error'](_0x3900('0x212'),_0x2c5daa);utils[_0x3900('0xce')](_0x14c245,_0x3900('0x213'));});}}}}})['catch'](function(_0x2082af){_0x14c245['temp']=0x0;logger['error'](_0x3900('0x20b'),_0x2082af);});}};Dialer[_0x3900('0x1a')][_0x3900('0x66')]=function(_0x151ccb){if(_0x151ccb[_0x3900('0x20c')]>0x0){var _0x549abb=_0x151ccb[_0x3900('0x20c')]-_0x151ccb[_0x3900('0x81')]-_0x151ccb[_0x3900('0x1c8')];if(_0x549abb>0x0&&_0x151ccb[_0x3900('0x203')]==0x0){this['tryOriginatePredictive'](_0x151ccb);}else{loggerPredictiveCalls[_0x3900('0x4b')](_0x3900('0x214'));}}else{this[_0x3900('0x215')](_0x151ccb);}};Dialer[_0x3900('0x1a')][_0x3900('0x215')]=function(_0x43780f){var _0x7466bd=this;var _0x5a20c3=[];_0x43780f[_0x3900('0x81')]+=0x1;for(var _0xd72d36 in this[_0x3900('0x22')]){if(typeof this[_0x3900('0x22')][_0xd72d36]!==_0x3900('0xae')){if(this[_0x3900('0x22')][_0xd72d36][_0x3900('0x6f')]===_0x3900('0x216')&&this[_0x3900('0x22')][_0xd72d36][_0x3900('0x8a')]===_0x3900('0x152')){_0x5a20c3[_0x3900('0x9c')](this['agents'][_0xd72d36]['id']);}}}_0x43780f['temp']=0x1;return this[_0x3900('0x20d')](_0x43780f['id'],_0x5a20c3,0x1,_0x43780f['dialOrderByScheduledAt'],_0x43780f)[_0x3900('0x41')](function(_0x16c120){_0x43780f['temp']=0x1;if(_0x16c120){if(!utils[_0x3900('0x20e')](_0x16c120)){utils[_0x3900('0x217')](_0x43780f,0x1,0x0);return hopperUtils[_0x3900('0x20f')](_0x43780f)[_0x3900('0x41')](sendMessageReschedule(_0x43780f))[_0x3900('0xa4')](loggerCatch(_0x3900('0x210')));}else{_0x43780f[_0x3900('0x6a')]=utils[_0x3900('0x6b')]['RUNNING'];if(_[_0x3900('0x103')](_0x16c120[0x0])||_[_0x3900('0x103')](_0x16c120[0x0]['Contact'])||_[_0x3900('0x103')](_0x16c120[0x0][_0x3900('0x165')])){_0x7466bd[_0x3900('0x206')]('[actionOriginate]\x20',_0x43780f,_0x16c120[0x0]);}else{return hopperUtils['checkIsBlackList'](_[_0x3900('0x75')](_0x16c120[0x0],[_0x3900('0xff'),_0x3900('0x165')]))[_0x3900('0x41')](_0x7466bd[_0x3900('0x1ec')](_0x43780f,_0x16c120[0x0]))['catch'](function(_0x55fdb3){logger[_0x3900('0x67')]('[actionOriginatePredictive]',_0x55fdb3);utils[_0x3900('0xce')](_0x43780f,_0x3900('0x218'));});}}}})[_0x3900('0xa4')](function(_0x599a4b){_0x43780f['temp']=0x0;logger[_0x3900('0x67')]('[getContactCampaign2]',_0x599a4b);});};Dialer[_0x3900('0x1a')]['abandonmentRate']=function(_0x246780,_0x9308fc,_0xe01901,_0x169434,_0x1a1532,_0x281d86){loggerPredictive[_0x3900('0x4b')](_0x3900('0x219'));loggerPredictive[_0x3900('0x4b')](_0x3900('0x21a'),_0x246780);loggerPredictive[_0x3900('0x4b')](_0x3900('0x21b'),_0x9308fc);loggerPredictive['info'](_0x3900('0x21c'),_0xe01901);loggerPredictive[_0x3900('0x4b')](_0x3900('0x21d'),_0x169434);loggerPredictive[_0x3900('0x4b')]('Amax:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x1a1532);loggerPredictive[_0x3900('0x4b')](_0x3900('0x57'));return new Promise(function(_0x94094b,_0x479e9a){if(_0x246780<=0x0||isNaN(_0x246780)){return _0x479e9a(msgResponse(_0x3900('0x21e'),'Error',_0x3900('0x21f')+_0x246780));}if(_0xe01901<=0x0||isNaN(_0xe01901)){return _0x479e9a(msgResponse(_0x3900('0x21e'),_0x3900('0x86'),_0x3900('0x220')+_0xe01901));}if(_0x169434<=0x0||isNaN(_0x169434)){return _0x479e9a(msgResponse('[abandonmentRate]','Error',_0x3900('0x221')+_0x169434));}if(_0x9308fc<=0x0||isNaN(_0x9308fc)){return _0x479e9a(msgResponse(_0x3900('0x21e'),_0x3900('0x86'),_0x3900('0x222')+_0x9308fc));}if(_0x1a1532<=0x0||isNaN(_0x1a1532)){return _0x479e9a(msgResponse(_0x3900('0x21e'),_0x3900('0x86'),_0x3900('0x223')+_0x1a1532));}_0x281d86=_0x281d86||0x0;var _0x3ddb39=0x1/_0xe01901;var _0x4e0c4=0x0;var _0x3ebfe0=0x0;var _0x1dfddc=0x0;var _0x493a16=0x0;for(var _0x4ae80e=0x0;_0x1dfddc<_0x1a1532;_0x4ae80e+=0x1){_0x3ebfe0=_0x4ae80e/_0x9308fc;_0x4e0c4=(_0x169434*_0x3ebfe0+_0x281d86)/_0x3ddb39;_0x1dfddc=utils[_0x3900('0x224')](_0x4e0c4,_0x246780);_0x493a16=_0x4e0c4/_0x246780*(0x1-utils[_0x3900('0x224')](_0x4e0c4,_0x246780));}return _0x94094b({'erlangCalls':_0x4ae80e,'erlangCallToSecond':_0x9308fc/_0x4ae80e,'erlangAbandonmentRate':_0x1dfddc,'erlangBusyFactor':_0x493a16});});};Dialer[_0x3900('0x1a')][_0x3900('0x1e7')]=function(_0x339c9b,_0x37a8e4,_0x196273,_0x10d064,_0x50de1b,_0x5bfabc){loggerPredictive['info'](_0x3900('0x225'));loggerPredictive[_0x3900('0x4b')](_0x3900('0x21a'),_0x339c9b);loggerPredictive[_0x3900('0x4b')]('Interval:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x37a8e4);loggerPredictive[_0x3900('0x4b')](_0x3900('0x21c'),_0x196273);loggerPredictive[_0x3900('0x4b')](_0x3900('0x21d'),_0x10d064);loggerPredictive['info'](_0x3900('0x226'),_0x50de1b);loggerPredictive['info'](_0x3900('0x57'));return new Promise(function(_0x36de6a,_0x1b3577){if(_0x339c9b<=0x0||isNaN(_0x339c9b)){return _0x1b3577(msgResponse(_0x3900('0x227'),_0x3900('0x86'),_0x3900('0x21f')+_0x339c9b));}if(_0x196273<=0x0||isNaN(_0x196273)){return _0x1b3577(msgResponse(_0x3900('0x227'),_0x3900('0x86'),_0x3900('0x220')+_0x196273));}if(_0x10d064<=0x0||isNaN(_0x10d064)){return _0x1b3577(msgResponse(_0x3900('0x227'),_0x3900('0x86'),_0x3900('0x221')+_0x10d064));}if(_0x37a8e4<=0x0||isNaN(_0x37a8e4)){return _0x1b3577(msgResponse('[busyFactor]','Error',_0x3900('0x222')+_0x37a8e4));}if(_0x50de1b<=0x0||isNaN(_0x50de1b)){return _0x1b3577(msgResponse(_0x3900('0x227'),'Error',_0x3900('0x228')+_0x50de1b));}_0x5bfabc=_0x5bfabc||0x0;var _0x5bc7e0=0x1/_0x196273;var _0x7d393f=0x0;var _0x4acf8e=0x0;var _0x3af422=0x0;var _0x598aa6=0x0;for(var _0x1d0921=0x0;_0x598aa6<_0x50de1b;_0x1d0921+=0x1){_0x4acf8e=_0x1d0921/_0x37a8e4;_0x7d393f=(_0x10d064*_0x4acf8e+_0x5bfabc)/_0x5bc7e0;_0x3af422=utils[_0x3900('0x224')](_0x7d393f,_0x339c9b);_0x598aa6=_0x7d393f/_0x339c9b*(0x1-utils[_0x3900('0x224')](_0x7d393f,_0x339c9b));}return _0x36de6a({'erlangCalls':_0x1d0921,'erlangCallToSecond':_0x37a8e4/_0x1d0921,'erlangAbandonmentRate':_0x3af422,'erlangBusyFactor':_0x598aa6});});};module[_0x3900('0x229')]=Dialer;