Built motion from commit (unavailable).|2.4.4

[motion2.git] / server / services / ami / dialer / index.js

// *************************************************************************
// *                                                                       *
// * xCALLY Motion -  The Omnichannel Contact Center                       *
// * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
// *                                                                       *
// *************************************************************************
// *                                                                       *
// * Email: info@xcally.com                                                *
// * Website: https://www.xcally.com                                       *
// *                                                                       *
// *************************************************************************
// *                                                                       *
// * The SOFTWARE PRODUCT is protected by copyright laws and international *
// * copyright treaties, as well as other intellectual property laws and   *
// * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
// *                                                                       *
// *************************************************************************
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_0x49a5c9=function(_0x373480){while(--_0x373480){_0x22ee1e['push'](_0x22ee1e['shift']());}};_0x49a5c9(++_0x3eff80);}(_0x990b,0x67));var _0xb990=function(_0x336edb,_0x2ac146){_0x336edb=_0x336edb-0x0;var _0x26a97f=_0x990b[_0x336edb];return _0x26a97f;};'use strict';var util=require('util');var _=require(_0xb990('0x0'));var BPromise=require(_0xb990('0x1'));var uuid=require(_0xb990('0x2'));var moment=require(_0xb990('0x3'));var rr=require('rr');var md5=require(_0xb990('0x4'));var Redis=require(_0xb990('0x5'));var config=require(_0xb990('0x6'));var logger=require('../../../config/logger')('dialer');var loggerBooked=require('../../../config/logger')(_0xb990('0x7'));var loggerPredictive=require(_0xb990('0x8'))(_0xb990('0x9'));var loggerPredictiveCalls=require('../../../config/logger')('predictiveCalls');var loggerSyncQueueSummary=require(_0xb990('0x8'))(_0xb990('0xa'));var ami=require(_0xb990('0xb'));config[_0xb990('0xc')]=_[_0xb990('0xd')](config[_0xb990('0xc')],{'host':_0xb990('0xe'),'port':0x18eb});var io=require(_0xb990('0xf'))(new Redis(config[_0xb990('0xc')]));var cmHopper=require(_0xb990('0x10'));var cmHopperFinal=require(_0xb990('0x11'));var cmHopperHistory=require('../rpc/cmHopperHistory');var cmHopperBlack=require(_0xb990('0x12'));var voiceQueueRt=require(_0xb990('0x13'));var Action=require(_0xb990('0x14'));var History=require('./history');var Final=require(_0xb990('0x15'));var AgentComplete=require('./agentComplete');var QueueCallerAbandon=require('./queueCallerAbandon');var Hangup=require(_0xb990('0x16'));var ipAgi=process[_0xb990('0x17')][_0xb990('0x18')]||'127.0.0.1';var strategy={'rrmemory':'rrmemory','roundrobin':_0xb990('0x19')};var Sequence=function(){};Sequence['prototype'][_0xb990('0x1a')]=function(_0x391acf){this[_0xb990('0x1b')]=this['tail']?this[_0xb990('0x1b')][_0xb990('0x1c')](_0x391acf):_0x391acf();};function Dialer(_0x5dba64,_0x50b1c3){this[_0xb990('0x1d')]=new 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msgResponse(_0x7e4031,_0x5eee98,_0x4a0b9d){return{'action':_0x7e4031,'response':_0x5eee98,'message':_0x4a0b9d,'stack':_0x4a0b9d};}function myreject(_0x120fad){return function(_0x3976a5){return _0x120fad(msgResponse('[ifTime][Action]',_0xb990('0x42'),JSON[_0xb990('0x43')](_0x3976a5)));};}function getSeconds(_0x5dd221,_0x5b4eb9){var _0x58972b=moment(_0x5dd221)[_0xb990('0x44')](0x0);var _0xcb3cb6=moment(_0x5b4eb9)[_0xb990('0x44')](0x0);return _0x58972b[_0xb990('0x45')](_0xcb3cb6,_0xb990('0x46'));}function emit(_0x2cc631,_0x1989c4,_0x28a122){io['to'](_0x2cc631)['emit'](_0x1989c4,_0x28a122);}function emitVoiceQueueSummary(_0x4442ac){if(_0x4442ac[_0xb990('0x47')]===_0xb990('0x48')){var _0x323b7e={'id':_0x4442ac['id'],'name':_0x4442ac[_0xb990('0x3b')],'strategy':_0x4442ac[_0xb990('0x49')],'answered':_0x4442ac['answered'],'available':_0x4442ac[_0xb990('0x4a')],'loggedIn':_0x4442ac[_0xb990('0x4b')],'pTalking':_0x4442ac[_0xb990('0x4c')],'sumBillable':_0x4442ac[_0xb990('0x4d')],'sumDuration':_0x4442ac[_0xb990('0x4e')],'sumHoldTime':_0x4442ac[_0xb990('0x4f')]||0x0,'talking':_0x4442ac[_0xb990('0x50')],'total':_0x4442ac[_0xb990('0x51')],'type':_0x4442ac[_0xb990('0x47')],'unmanaged':_0x4442ac[_0xb990('0x52')],'abandoned':_0x4442ac['abandoned'],'waiting':_0x4442ac[_0xb990('0x53')],'loggedInDb':_0x4442ac[_0xb990('0x54')],'dialActive':_0x4442ac[_0xb990('0x55')],'dialMethod':_0x4442ac[_0xb990('0x56')],'dialOriginateCallerIdName':_0x4442ac['dialOriginateCallerIdName'],'dialOriginateCallerIdNumber':_0x4442ac[_0xb990('0x57')],'dialOriginateTimeout':_0x4442ac[_0xb990('0x58')],'dialPrefix':_0x4442ac[_0xb990('0x59')],'outboundAnswerAgiCallsDay':_0x4442ac[_0xb990('0x5a')],'outboundAnswerCallsDay':_0x4442ac[_0xb990('0x5b')],'outboundBlacklistCallsDay':_0x4442ac[_0xb990('0x5c')],'outboundBusyCallsDay':_0x4442ac[_0xb990('0x5d')],'outboundCongestionCallsDay':_0x4442ac[_0xb990('0x5e')],'outboundDropCallsDayACS':_0x4442ac[_0xb990('0x5f')],'outboundDropCallsDayCallersExit':_0x4442ac['outboundDropCallsDayCallersExit'],'outboundDropCallsDayTimeout':_0x4442ac['outboundDropCallsDayTimeout'],'outboundNoAnswerCallsDay':_0x4442ac['outboundNoAnswerCallsDay'],'outboundNoSuchCallsDay':_0x4442ac[_0xb990('0x60')],'outboundOriginateFailureCallsDay':_0x4442ac[_0xb990('0x61')],'outboundReCallsDay':_0x4442ac[_0xb990('0x62')],'outboundRejectCallsDay':_0x4442ac[_0xb990('0x63')],'outboundUnknownCallsDay':_0x4442ac[_0xb990('0x64')],'predictiveIntervalAnsweredCalls':_0x4442ac[_0xb990('0x65')],'predictiveIntervalAvgHoldtime':_0x4442ac[_0xb990('0x66')],'predictiveIntervalAvgTalktime':_0x4442ac[_0xb990('0x67')],'predictiveIntervalDroppedCallsCallersExit':_0x4442ac[_0xb990('0x68')],'predictiveIntervalDroppedCallsTimeout':_0x4442ac[_0xb990('0x69')],'predictiveIntervalErlangCalls':_0x4442ac[_0xb990('0x6a')],'predictiveIntervalErlangCallsDroppedCalls':_0x4442ac[_0xb990('0x6b')],'predictiveIntervalHitRate':_0x4442ac[_0xb990('0x6c')],'predictiveIntervalMultiplicativeFactor':_0x4442ac['predictiveIntervalMultiplicativeFactor'],'predictiveIntervalPauses':_0x4442ac['predictiveIntervalPauses'],'predictiveIntervalAvailable':_0x4442ac['predictiveIntervalAvailable'],'predictiveIntervalTotalCalls':_0x4442ac['predictiveIntervalTotalCalls'],'message':_0x4442ac[_0xb990('0x3a')],'originated':_0x4442ac[_0xb990('0x6d')],'erlangCalls':_0x4442ac[_0xb990('0x6e')],'erlangCallToSecond':_0x4442ac[_0xb990('0x6f')],'erlangAbandonmentRate':_0x4442ac[_0xb990('0x70')],'erlangBusyFactor':_0x4442ac[_0xb990('0x71')],'startPredictive':_0x4442ac[_0xb990('0x72')],'startProgressive':_0x4442ac[_0xb990('0x28')]};if(_0x4442ac[_0xb990('0x73')]){_0x323b7e['Trunk']={'id':_0x4442ac['Trunk']['id'],'name':_0x4442ac[_0xb990('0x73')][_0xb990('0x3b')],'active':_0x4442ac['Trunk'][_0xb990('0x74')],'callerid':_0x4442ac[_0xb990('0x73')]['callerid']};}if(_0x4442ac['Interval']){_0x323b7e[_0xb990('0x3e')]={'id':_0x4442ac['Interval']['id'],'name':_0x4442ac[_0xb990('0x3e')][_0xb990('0x3b')]};}var _0x1073f9=md5(JSON[_0xb990('0x43')](_0x323b7e));if(_0x4442ac[_0xb990('0x4')]!==_0x1073f9){_0x4442ac[_0xb990('0x4')]=_0x1073f9;emit(util[_0xb990('0x75')](_0xb990('0x76'),_0x323b7e[_0xb990('0x3b')]),'voice_queue:save',_0x323b7e);}}}function emitCampaignSummary(_0x5b2c55){if(_0x5b2c55[_0xb990('0x47')]==='ivr'){emit(util[_0xb990('0x75')](_0xb990('0x77'),_0x5b2c55[_0xb990('0x3b')]),_0xb990('0x78'),_0x5b2c55);}}function checkGetDataPredictive(_0x64e821){if(isNotNull(_0x64e821)){if(!_['isEmpty'](_0x64e821)){loggerPredictive[_0xb990('0x79')]('-----\x20Stats\x20Predictive\x20---');loggerPredictive['info'](_0xb990('0x7a'),_0x64e821['predictiveIntervalTotalCalls']);loggerPredictive[_0xb990('0x79')](_0xb990('0x7b'),_0x64e821[_0xb990('0x65')]);loggerPredictive[_0xb990('0x79')](_0xb990('0x7c'),_0x64e821[_0xb990('0x69')]);loggerPredictive[_0xb990('0x79')](_0xb990('0x7d'),_0x64e821[_0xb990('0x68')]);loggerPredictive[_0xb990('0x79')](_0xb990('0x7e'),_0x64e821[_0xb990('0x66')]);loggerPredictive['info'](_0xb990('0x7f'),_0x64e821[_0xb990('0x67')]);loggerPredictive[_0xb990('0x79')]('---------------------------');if(_0x64e821[_0xb990('0x80')]>0x0){if(!_['isUndefined'](_0x64e821[_0xb990('0x67')])&&_0x64e821['predictiveIntervalAvgTalktime']>0x0){return!![];}else{loggerPredictive['info'](_0xb990('0x81'));}if(!_['isUndefined'](_0x64e821[_0xb990('0x66')])&&_0x64e821[_0xb990('0x66')]>0x0){return!![];}else{loggerPredictive['info']('Avg\x20Hold\x20Time\x20is\x20not\x20enough\x20for\x20predictive');}}else{loggerPredictive[_0xb990('0x79')]('Total\x20Calls\x20are\x20not\x20enough\x20for\x20predictive');}}else{loggerPredictive[_0xb990('0x79')](_0xb990('0x82'));}}else{loggerPredictive[_0xb990('0x79')](_0xb990('0x82'));}return![];}function mergeDataErlangB(_0x59663a){return function(_0xba5c61){loggerPredictive['info'](_0xb990('0x83'));loggerPredictive[_0xb990('0x79')]('Scheduled\x20Calls:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0xba5c61[_0xb990('0x6e')]);loggerPredictive['info'](_0xb990('0x84'),_0xba5c61[_0xb990('0x6f')]);loggerPredictive[_0xb990('0x79')]('Drop\x20Rate:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0xba5c61['erlangAbandonmentRate']);loggerPredictive['info'](_0xb990('0x85'),_0xba5c61[_0xb990('0x71')]);loggerPredictive[_0xb990('0x79')](_0xb990('0x86'),_0xba5c61['erlangAbandonmentRate']);loggerPredictive[_0xb990('0x79')]('---------------------------');_[_0xb990('0x87')](_0x59663a,_0xba5c61);};}function getDiff(_0x18768d){var _0x59e631=moment()[_0xb990('0x44')](0x0);var _0x582703=moment(_0x18768d)['milliseconds'](0x0);return _0x59e631['diff'](_0x582703,'seconds');}function ifInterval(_0x2f3d03,_0x525312){if(_[_0xb990('0x88')](_0x525312)){return![];}if(getDiff(_0x525312)<_0x2f3d03*0x3c){return!![];}else{return![];}}function freeVariablesPredictive(_0xfc6215){if(isNotNull(_0xfc6215)){if(!_[_0xb990('0x88')](_0xfc6215[_0xb990('0x28')])){_0xfc6215['startProgressive']=undefined;loggerPredictive['info'](_0xfc6215[_0xb990('0x3b')],'clearing\x20variable\x20start\x20progressive');}if(!_[_0xb990('0x88')](_0xfc6215['startPredictive'])){_0xfc6215[_0xb990('0x72')]=undefined;loggerPredictive['info'](_0xfc6215[_0xb990('0x3b')],_0xb990('0x89'));}if(!_['isUndefined'](_0xfc6215[_0xb990('0x8a')])){clearInterval(_0xfc6215[_0xb990('0x8a')]);_0xfc6215['handlePredictive']=undefined;loggerPredictive[_0xb990('0x79')](_0xfc6215['name'],_0xb990('0x8b'));}}}function erlangb(_0x5b4b61,_0x51e2c7){if(_0x51e2c7===0x0){return 0x0;}var _0x202291=0x1;for(var _0x1d5391=0x1;_0x1d5391<=_0x51e2c7;_0x1d5391+=0x1){_0x202291=0x1+_0x202291*_0x1d5391/_0x5b4b61;}return 0x1/_0x202291;}function isVoiceQueueOutbound(_0x5bee45){return _0x5bee45===_0xb990('0x48');}function isNotPreview(_0x121258){return _0x121258!==_0xb990('0x1e');}function isCampaignIvr(_0x903d83){return _0x903d83===_0xb990('0x8c');}function getCallerId(_0x58fcc8,_0x1b28b0,_0xc81d7d){if(!_[_0xb990('0x88')](_0xc81d7d)&&_0xb990('0x8d')===typeof _0xc81d7d&&!_[_0xb990('0x8e')](_0xc81d7d)){if(!_[_0xb990('0x88')](_0x1b28b0)&&'string'===typeof _0x1b28b0&&!_['isEmpty'](_0x1b28b0)){return util['format'](_0xb990('0x8f'),_0x1b28b0,_0xc81d7d);}return util['format'](_0xb990('0x8f'),_0xc81d7d,_0xc81d7d);}if(!_[_0xb990('0x88')](_0x58fcc8)&&_0xb990('0x8d')===typeof _0x58fcc8&&!_[_0xb990('0x8e')](_0x58fcc8)){return _0x58fcc8;}return _0xb990('0x90');}function loggerCatchQueueSummary(_0x25925d,_0x3d4ec4){return function(_0x3a6779){freeVariablesPredictive(_0x3d4ec4);emitVoiceQueueSummary(_0x3d4ec4);emitCampaignSummary(_0x3d4ec4);loggerSyncQueueSummary['error'](_0x25925d,util[_0xb990('0x91')](_0x3a6779,{'showHidden':![],'depth':null}));};}function loggerCatchPredictive(_0x1999c0,_0x2e21d9){return function(_0x1065b7){loggerPredictive[_0xb990('0x92')](_0x2e21d9[_0xb990('0x3b')],_0x1999c0);loggerPredictive[_0xb990('0x92')](_0x1065b7[_0xb990('0x93')]);freeVariablesPredictive(_0x2e21d9);};}function loggerCatch(_0x16f047){return function(_0x460fef){logger[_0xb990('0x92')](_0x16f047,util[_0xb990('0x91')](_0x460fef,{'showHidden':![],'depth':null}));};}function checkContactEmpty(_0x179581){return _0x179581&&!_['isUndefined'](_0x179581)&&_0x179581['length']>0x0;}function decremetOriginate(_0xc65f52){if(!_[_0xb990('0x88')](_0xc65f52)&&_0xc65f52!==null){if(_0xc65f52[_0xb990('0x94')](_0xb990('0x6d'))){if(_0xc65f52[_0xb990('0x6d')]>0x0){_0xc65f52[_0xb990('0x6d')]-=0x1;}else{logger[_0xb990('0x92')](_0xb990('0x95'));}}}else{logger[_0xb990('0x92')](_0xb990('0x96'));}}function checkContactLowerLimitOriginate(_0x160554,_0x1f5d9b,_0x491877){if(_0x1f5d9b>_0x491877){for(var _0x3a5cd0=0x0;_0x3a5cd0<_0x1f5d9b-_0x491877;_0x3a5cd0+=0x1){decremetOriginate(_0x160554);}}}function loggerGetContactDialer(_0x591b43,_0x42f3cf,_0x34b892){return function(_0x4e52cd){checkContactLowerLimitOriginate(_0x42f3cf,_0x34b892,0x0);logger[_0xb990('0x92')](_0x591b43,util['inspect'](_0x4e52cd,{'showHidden':![],'depth':null}));};}function sendMessageReschedule(_0x1a10e3){return function(_0x2ccdd5){if(isNotNull(_0x2ccdd5)&&isNotNull(_0x2ccdd5[0x0])){if(_0x2ccdd5[0x0][_0xb990('0x97')]>0x0){_0x1a10e3[_0xb990('0x3a')]='RESCHEDULED_CONTACTS';logger[_0xb990('0x79')](_0xb990('0x98')+_0x1a10e3['name'],_0x2ccdd5[0x0]['contactsRescheduled'],'contacts');}else{_0x1a10e3[_0xb990('0x3a')]=_0xb990('0x99');logger['info'](_0xb990('0x9a')+_0x1a10e3[_0xb990('0x3b')]);}}};}function notSendMessagesQueue(_0xb3c70c){if(_0xb3c70c['sendMessageOneNotActive']){freeVariablesPredictive(_0xb3c70c);if(_0xb3c70c[_0xb990('0x6d')]===0x0&&_0xb3c70c[_0xb990('0x50')]===0x0&&_0xb3c70c[_0xb990('0x53')]===0x0&&(_0xb3c70c[_0xb990('0x4c')]||0x0)===0x0){_0xb3c70c[_0xb990('0x9b')]=![];_0xb3c70c[_0xb990('0x4a')]=0x0;_0xb3c70c[_0xb990('0x3a')]='NOT_ACTIVE';loggerSyncQueueSummary[_0xb990('0x92')]('[syncQueueSummary]\x20Campaign\x20Queue:\x20',_0xb3c70c['name'],_0xb990('0x9c'));}else{_0xb3c70c[_0xb990('0x3a')]=_0xb990('0x9d');loggerSyncQueueSummary[_0xb990('0x92')](_0xb990('0x9e'),_0xb3c70c[_0xb990('0x3b')],_0xb990('0x9f'));}emitVoiceQueueSummary(_0xb3c70c);}}function notSendMessagesCampaign(_0x11513f){if(_0x11513f['sendMessageOneNotActive']){if(_0x11513f['originated']===0x0){_0x11513f[_0xb990('0x9b')]=![];_0x11513f[_0xb990('0x3a')]=_0xb990('0x3d');loggerSyncQueueSummary[_0xb990('0x92')](_0xb990('0xa0'),_0x11513f['name'],'is\x20not\x20active');}else{_0x11513f[_0xb990('0x3a')]=_0xb990('0x9d');loggerSyncQueueSummary[_0xb990('0x92')](_0xb990('0xa0'),_0x11513f[_0xb990('0x3b')],_0xb990('0x9f'));}emitCampaignSummary(_0x11513f);}}function createObjHistory(_0x47f6f5,_0x1460a2,_0x21d209,_0x445a8a,_0x1a3a59){_0x47f6f5['message']=_0x21d209;var _0x84e0ec=new Action(_0x47f6f5,_0x1460a2);var _0x449349=new History(_0x84e0ec);_0x449349[_0xb990('0xa1')]=_0x445a8a;_0x449349[_0xb990('0xa2')]=_0x1a3a59;_0x449349[_0xb990('0xa3')]=_0x84e0ec['starttime'];return _0x449349;}Dialer[_0xb990('0xa4')][_0xb990('0xa5')]=function(){var _0xeffe1d=this;setInterval(function(){_0xeffe1d[_0xb990('0xa6')](_0xeffe1d['uniqueId'],_0xb990('0xa7'));_0xeffe1d[_0xb990('0xa6')](_0xeffe1d[_0xb990('0xa8')],_0xb990('0xa9'));},0x32c8);};Dialer[_0xb990('0xa4')][_0xb990('0xa6')]=function(_0x41b75f,_0x149d68){var _0x557afc=this;for(var _0x1aeeca in _0x41b75f){if(_0x41b75f['hasOwnProperty'](_0x1aeeca)){this['sequence'][_0xb990('0x1a')](function(){if(!_[_0xb990('0xaa')](_0x41b75f[_0x1aeeca])){return ami[_0xb990('0xab')]({'action':_0xb990('0xac'),'channel':_0x41b75f[_0x1aeeca]['channel']})[_0xb990('0xad')](function(_0x56e151){if(_0x56e151[_0xb990('0x3a')]===_0xb990('0xae')){setTimeout(function(){if(_0x41b75f[_0x1aeeca]&&_0x41b75f[_0x1aeeca][_0xb990('0x47')]!==_0xb990('0x8c')){_0x557afc['updateOriginated'](_0x557afc[_0xb990('0x1f')][_0x41b75f[_0x1aeeca][_0xb990('0xaf')]]);logger[_0xb990('0x92')](_0xb990('0xb0'),_0x149d68,_0x1aeeca,_0x41b75f[_0x1aeeca]['queue']);delete _0x41b75f[_0x1aeeca];}if(_0x41b75f[_0x1aeeca]&&_0x41b75f[_0x1aeeca][_0xb990('0x47')]==='ivr'){_0x557afc[_0xb990('0xb1')](_0x557afc['campaigns'][_0x41b75f[_0x1aeeca][_0xb990('0xaf')]]);logger[_0xb990('0x92')]('[Dialer][checkChannel][ivr]',_0x149d68,_0x1aeeca,_0x41b75f[_0x1aeeca]['queue']);delete _0x41b75f[_0x1aeeca];}},0x2328);}});}});}}};Dialer[_0xb990('0xa4')][_0xb990('0xb2')]=function(_0x41a42a){return BPromise['resolve']()[_0xb990('0xb3')](cmHopper[_0xb990('0xb2')](_0x41a42a))['catch'](loggerCatch(_0xb990('0xb4')));};Dialer[_0xb990('0xa4')][_0xb990('0xb5')]=function(_0xc1e0db){return BPromise[_0xb990('0xb6')]()[_0xb990('0xb3')](cmHopperBlack[_0xb990('0xb5')](_0xc1e0db))[_0xb990('0xad')](loggerCatch(_0xb990('0xb7')));};Dialer[_0xb990('0xa4')][_0xb990('0xb8')]=function(_0x2ff7e6){return BPromise[_0xb990('0xb6')]()[_0xb990('0xb3')](cmHopperBlack[_0xb990('0xb8')](_0x2ff7e6))[_0xb990('0xad')](loggerCatch(_0xb990('0xb9')));};Dialer[_0xb990('0xa4')][_0xb990('0xba')]=function(_0x4e9d7b){return BPromise['resolve']()[_0xb990('0xb3')](cmHopperHistory[_0xb990('0xbb')](_0x4e9d7b))['catch'](loggerCatch(_0xb990('0xbc')));};Dialer['prototype']['rescheduleContact']=function(_0x253cb0){return BPromise[_0xb990('0xb6')]()[_0xb990('0xb3')](cmHopper[_0xb990('0xbd')](_0x253cb0))[_0xb990('0xad')](loggerCatch(_0xb990('0xbe')));};Dialer[_0xb990('0xa4')]['getContactDialer']=function(_0x3c0644,_0x235e78,_0xb14d96,_0x192550){return BPromise[_0xb990('0xb6')]()[_0xb990('0xb3')](cmHopper[_0xb990('0xbf')](_0x3c0644,_0x235e78,_0xb14d96,_0x192550))[_0xb990('0xad')](loggerCatch(_0xb990('0xc0')));};Dialer[_0xb990('0xa4')][_0xb990('0xc1')]=function(_0x11a40b,_0x51bf27,_0x1f23ef){return BPromise[_0xb990('0xb6')]()[_0xb990('0xb3')](cmHopper[_0xb990('0xc1')](_0x11a40b,_0x51bf27,_0x1f23ef))[_0xb990('0xad')](loggerCatch(_0xb990('0xc0')));};Dialer[_0xb990('0xa4')]['getVoiceQueueRtPauses']=function(_0x4c1773){return BPromise[_0xb990('0xb6')]()[_0xb990('0xb3')](voiceQueueRt['getVoiceQueueRtPauses'](_0x4c1773))['catch'](loggerCatch(_0xb990('0xc2')));};Dialer[_0xb990('0xa4')][_0xb990('0xc3')]=function(_0x3e3858){return BPromise[_0xb990('0xb6')]()[_0xb990('0xb3')](cmHopper[_0xb990('0xc3')](_0x3e3858))['catch'](loggerCatch('[moveContactManagedDialer]\x20'));};Dialer[_0xb990('0xa4')][_0xb990('0xc4')]=function(_0x54d269){return BPromise[_0xb990('0xb6')]()[_0xb990('0xb3')](cmHopperHistory['createHistory'](_0x54d269))[_0xb990('0xad')](loggerCatch(_0xb990('0xc5')));};Dialer[_0xb990('0xa4')][_0xb990('0xb1')]=function(_0x285b5b){if(!_[_0xb990('0x88')](_0x285b5b)&&_0x285b5b!==null){if(_0x285b5b[_0xb990('0x94')](_0xb990('0x6d'))){if(_0x285b5b[_0xb990('0x6d')]>0x0){_0x285b5b['originated']-=0x1;}else{logger['error']('[updateOriginated]\x20object\x20originated\x20is\x20negative');}}}else{logger[_0xb990('0x92')](_0xb990('0xc6'));}};Dialer[_0xb990('0xa4')]['loggerHandler']=function(_0x2a9919,_0x42b518){var _0x536ee4=this;return function(_0x1b7b54){_0x536ee4['updateOriginated'](_0x42b518);logger[_0xb990('0x92')](_0x2a9919,util[_0xb990('0x91')](_0x1b7b54,{'showHidden':![],'depth':null}));};};Dialer['prototype'][_0xb990('0xc7')]=function(_0xacd920,_0x509b18,_0x11dcf4){var _0x3b672c={'state':0x19,'statedesc':_0xb990('0xc8')};this[_0xb990('0xb1')](_0x509b18);this[_0xb990('0xc9')](_[_0xb990('0x87')](_0x3b672c,_['pick'](_0x11dcf4,[_0xb990('0xca'),'ListId',_0xb990('0xcb'),_0xb990('0xcc'),_0xb990('0xcd')])),_0xb990('0xce'),'[emptyContact]');logger[_0xb990('0x92')](_0xacd920);};Dialer[_0xb990('0xa4')][_0xb990('0xcf')]=function(_0x423b21){return _0x423b21==='Success';};Dialer[_0xb990('0xa4')]['isTrunkReachable']=function(_0xf94386){return!_['isUndefined'](_0xf94386)&&_0xf94386&&!_[_0xb990('0x88')](_0xf94386['name'])&&!_[_0xb990('0x88')](_0xf94386[_0xb990('0x74')])&&_0xf94386[_0xb990('0x74')]&&(this[_0xb990('0x22')][util[_0xb990('0x75')](_0xb990('0xd0'),_0xf94386[_0xb990('0x3b')])]['status']==='reachable'||this[_0xb990('0x22')][util[_0xb990('0x75')](_0xb990('0xd0'),_0xf94386[_0xb990('0x3b')])][_0xb990('0xac')]===_0xb990('0xd1'));};Dialer['prototype']['saveInDb']=function(_0x5f518a,_0x163426,_0x4dab0a){this[_0xb990('0xc4')](_0x5f518a)[_0xb990('0xad')](loggerCatch(_0x163426));this['moveContactManagedDialer'](_0x5f518a)[_0xb990('0xad')](loggerCatch(_0x4dab0a));};Dialer[_0xb990('0xa4')][_0xb990('0x34')]=function(_0x15e1f7){var _0x205ea0=this[_0xb990('0x26')][_0x15e1f7[_0xb990('0xd2')]];var _0x50d75d;if(!_['isNil'](_0x15e1f7)&&!_['isNil'](_0x15e1f7[_0xb990('0xd3')])&&!_[_0xb990('0xaa')](_0x15e1f7['variable'][_0xb990('0xd4')])&&_0x15e1f7[_0xb990('0xd5')]==='xcally-motion-dialer'&&_0x205ea0){if(_0x205ea0[_0xb990('0x47')]!==_0xb990('0x8c')&&this[_0xb990('0x1f')][_0x205ea0[_0xb990('0xaf')]][_0xb990('0xd6')]&&_0x15e1f7[_0xb990('0xd7')]==='HANGUP'){delete this['uniqueId'][_0x15e1f7['uniqueid']];this[_0xb990('0xb1')](this[_0xb990('0x1f')][_0x205ea0['queue']]);this[_0xb990('0x1f')][_0x205ea0[_0xb990('0xaf')]][_0xb990('0x5b')]+=0x1;this[_0xb990('0x1f')][_0x205ea0[_0xb990('0xaf')]][_0xb990('0x5a')]+=0x1;_0x50d75d=new Hangup(_0x205ea0,_0x15e1f7);_0x50d75d[_0xb990('0xa1')]=0x12;_0x50d75d[_0xb990('0xa2')]=_0xb990('0xd8');_0x50d75d['membername']=_0xb990('0xd9');this[_0xb990('0xc9')](_0x50d75d,_0xb990('0xda'),'[syncHangupInAMD]');}if(_0x205ea0['type']!==_0xb990('0x8c')&&this[_0xb990('0x1f')][_0x205ea0[_0xb990('0xaf')]][_0xb990('0xd6')]&&_0x15e1f7['value']===_0xb990('0xdb')){delete this[_0xb990('0x26')][_0x15e1f7[_0xb990('0xd2')]];this[_0xb990('0xb1')](this['voiceQueues'][_0x205ea0['queue']]);this[_0xb990('0x1f')][_0x205ea0[_0xb990('0xaf')]][_0xb990('0x5b')]+=0x1;this['voiceQueues'][_0x205ea0[_0xb990('0xaf')]][_0xb990('0x5a')]+=0x1;_0x50d75d=new Hangup(_0x205ea0,_0x15e1f7);_0x50d75d[_0xb990('0xa1')]=0x13;_0x50d75d[_0xb990('0xa2')]=_0xb990('0xdc');_0x50d75d['membername']=_0xb990('0xd9');_0x50d75d['amd']=!![];this['saveInDb'](_0x50d75d,'[syncMachine][createHistory]',_0xb990('0xdd'));}if(_0x205ea0['type']===_0xb990('0x8c')&&this[_0xb990('0x20')][_0x205ea0[_0xb990('0xaf')]]['dialAMDActive']&&_0x15e1f7['value']===_0xb990('0xde')){delete this[_0xb990('0x26')][_0x15e1f7[_0xb990('0xd2')]];this['updateOriginated'](this[_0xb990('0x20')][_0x205ea0['queue']]);_0x50d75d=new Hangup(_0x205ea0,_0x15e1f7);_0x50d75d['state']=0x12;_0x50d75d['statedesc']='HangupInAMD';_0x50d75d['membername']=_0xb990('0xd9');this[_0xb990('0xc9')](_0x50d75d,_0xb990('0xdf'),_0xb990('0xe0'));}if(_0x205ea0[_0xb990('0x47')]===_0xb990('0x8c')&&this[_0xb990('0x20')][_0x205ea0[_0xb990('0xaf')]][_0xb990('0xd6')]&&_0x15e1f7[_0xb990('0xd7')]===_0xb990('0xdb')){delete this[_0xb990('0x26')][_0x15e1f7[_0xb990('0xd2')]];this[_0xb990('0xb1')](this[_0xb990('0x20')][_0x205ea0['queue']]);_0x50d75d=new Hangup(_0x205ea0,_0x15e1f7);_0x50d75d[_0xb990('0xa1')]=0x13;_0x50d75d[_0xb990('0xa2')]='Machine';_0x50d75d[_0xb990('0xe1')]=_0xb990('0xd9');_0x50d75d[_0xb990('0xe2')]=!![];this[_0xb990('0xc9')](_0x50d75d,_0xb990('0xe3'),_0xb990('0xe4'));}}};Dialer[_0xb990('0xa4')][_0xb990('0x30')]=function(_0x1340b8){var _0x1e2428=this[_0xb990('0x26')][_0x1340b8[_0xb990('0xd2')]];var _0x56783a=this;var _0x127c6a;if(_0x1e2428&&_0x1e2428[_0xb990('0x47')]==='ivr'){delete this[_0xb990('0x26')][_0x1340b8[_0xb990('0xd2')]];this['updateOriginated'](this[_0xb990('0x20')][_0x1e2428['queue']]);this['campaigns'][_0x1e2428['queue']]['ivrAnswerCallsDay']+=0x1;_0x127c6a=new Hangup(_0x1e2428,_0x1340b8);this[_0xb990('0xc4')](_0x127c6a)['catch'](loggerCatch('[syncHangupIvr][createHistory]'));this[_0xb990('0xc3')](_0x127c6a)[_0xb990('0xad')](loggerCatch('[syncHangupIvr]'));}if(_0x1e2428&&_0x1e2428[_0xb990('0x47')]!==_0xb990('0x8c')&&isNotNull(this['voiceQueues'][_0x1e2428['queue']]['dialQueueProject'])){delete this['uniqueId'][_0x1340b8['uniqueid']];this[_0xb990('0xb1')](this[_0xb990('0x1f')][_0x1e2428['queue']]);this[_0xb990('0x1f')][_0x1e2428[_0xb990('0xaf')]][_0xb990('0x5b')]+=0x1;this[_0xb990('0x1f')][_0x1e2428['queue']][_0xb990('0x5a')]+=0x1;_0x127c6a=new Hangup(_0x1e2428,_0x1340b8);_0x127c6a[_0xb990('0xa1')]=0x10;_0x127c6a[_0xb990('0xa2')]=_0xb990('0xe5');_0x127c6a[_0xb990('0xe1')]=_0xb990('0xe6');this[_0xb990('0xc4')](_0x127c6a)['catch'](loggerCatch(_0xb990('0xe7')));this[_0xb990('0xc3')](_0x127c6a)['catch'](loggerCatch(_0xb990('0xe8')));}if(_0x1e2428&&_0x1e2428[_0xb990('0x47')]!==_0xb990('0x8c')&&!isNotNull(this[_0xb990('0x1f')][_0x1e2428[_0xb990('0xaf')]][_0xb990('0xe9')])){delete this[_0xb990('0x26')][_0x1340b8[_0xb990('0xd2')]];this[_0xb990('0xb1')](this[_0xb990('0x1f')][_0x1e2428[_0xb990('0xaf')]]);this['voiceQueues'][_0x1e2428[_0xb990('0xaf')]]['outboundUnknownCallsDay']+=0x1;_0x127c6a=new Hangup(_0x1e2428,_0x1340b8);_0x127c6a[_0xb990('0xa1')]=0xc;_0x127c6a['statedesc']=_0x1340b8['cause-txt'];_0x127c6a[_0xb990('0xe1')]=_0xb990('0xea');this[_0xb990('0xc4')](_0x127c6a)[_0xb990('0xad')](loggerCatch(_0xb990('0xe7')));this[_0xb990('0xc3')](_0x127c6a)['catch'](loggerCatch(_0xb990('0xe8')));}};Dialer['prototype'][_0xb990('0xeb')]=function(_0x506f65){var _0x40ff26=this[_0xb990('0x26')][_0x506f65[_0xb990('0xd2')]];var _0x593ff9=this;if(this[_0xb990('0x1f')][_0x506f65['queue']]){if(_0x40ff26&&_0x40ff26[_0xb990('0x47')]!==_0xb990('0x8c')){delete this[_0xb990('0x26')][_0x506f65[_0xb990('0xd2')]];this['voiceQueues'][_0x506f65[_0xb990('0xaf')]]['outboundAnswerCallsDay']+=0x1;var _0x36b059=new AgentComplete(_0x40ff26,_0x506f65);if(_0x506f65[_0xb990('0xec')]===_0xb990('0xed')){_0x36b059[_0xb990('0xee')]=this[_0xb990('0x1f')][_0x506f65[_0xb990('0xaf')]][_0xb990('0xef')]&&this[_0xb990('0x1f')][_0x506f65[_0xb990('0xaf')]][_0xb990('0xf0')]?moment()[_0xb990('0x75')](_0xb990('0xf1')):undefined;}this[_0xb990('0xc4')](_0x36b059)[_0xb990('0xad')](loggerCatch('[syncAgentComplete][createHistory]'));this[_0xb990('0xc3')](_0x36b059)[_0xb990('0xad')](loggerCatch(_0xb990('0xf2')));}}};Dialer[_0xb990('0xa4')][_0xb990('0xf3')]=function(_0x52fe9b){if(this[_0xb990('0x1f')][_0x52fe9b[_0xb990('0xaf')]]){if(this[_0xb990('0x26')][_0x52fe9b[_0xb990('0xd2')]]&&this[_0xb990('0x26')][_0x52fe9b[_0xb990('0xd2')]][_0xb990('0x47')]!=='ivr'){this[_0xb990('0xb1')](this[_0xb990('0x1f')][_0x52fe9b[_0xb990('0xaf')]]);this[_0xb990('0x26')][_0x52fe9b[_0xb990('0xd2')]][_0xb990('0xf4')]=moment()[_0xb990('0x75')](_0xb990('0xf1'));}}};Dialer[_0xb990('0xa4')][_0xb990('0xf5')]=function(_0x34f968){this[_0xb990('0xc4')](_0x34f968)[_0xb990('0xad')](loggerCatch(_0xb990('0xf6')));this['moveContactManagedDialer'](_0x34f968)['catch'](loggerCatch('[syncQueueCallerAbandon]\x20[Drop]'));};Dialer[_0xb990('0xa4')][_0xb990('0xf7')]=function(_0xce109e){var _0x65dabc=this[_0xb990('0x26')][_0xce109e['uniqueid']];var _0x34b9e2=this;if(this['voiceQueues'][_0xce109e['queue']]){if(_0x65dabc&&_0x65dabc['type']!=='ivr'){delete this[_0xb990('0x26')][_0xce109e[_0xb990('0xd2')]];this[_0xb990('0xb1')](this[_0xb990('0x1f')][_0xce109e['queue']]);_0x65dabc[_0xb990('0xf8')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');var _0x5d281e=new QueueCallerAbandon(_0x65dabc,_0xce109e);if(getSeconds(_0x65dabc[_0xb990('0xf8')],_0x65dabc['responsetime'])>=_0x65dabc['dialQueueTimeout']){this['voiceQueues'][_0xce109e[_0xb990('0xaf')]][_0xb990('0x69')]+=0x1;this[_0xb990('0x1f')][_0xce109e[_0xb990('0xaf')]]['outboundDropCallsDayTimeout']+=0x1;this[_0xb990('0x1f')][_0xce109e[_0xb990('0xaf')]]['predictiveIntervalErlangCallsDroppedCalls']+=0x1;_0x5d281e[_0xb990('0xa1')]=0xa;_0x5d281e[_0xb990('0xa2')]=_0xb990('0xf9');_0x5d281e[_0xb990('0xfa')]=_0xb990('0xfb');_0x5d281e[_0xb990('0xee')]=this[_0xb990('0x1f')][_0xce109e[_0xb990('0xaf')]][_0xb990('0xef')]?moment()['format']('YYYY-MM-DD\x20HH:mm:ss'):undefined;this[_0xb990('0xf5')](_0x5d281e);}else{this['voiceQueues'][_0xce109e[_0xb990('0xaf')]][_0xb990('0x68')]+=0x1;this[_0xb990('0x1f')][_0xce109e['queue']][_0xb990('0xfc')]+=0x1;_0x5d281e[_0xb990('0xa1')]=0xb;_0x5d281e['statedesc']=_0xb990('0xfd');_0x5d281e[_0xb990('0xfa')]=_0xb990('0xfe');this[_0xb990('0xf5')](_0x5d281e);}}}};Dialer[_0xb990('0xa4')][_0xb990('0x32')]=function(_0x112a21){if(this[_0xb990('0xa8')][_0x112a21[_0xb990('0xd2')]]){this['actions'][_0x112a21['uniqueid']][_0xb990('0xff')]=_0x112a21['channel'];}if(this[_0xb990('0x26')][_0x112a21[_0xb990('0xd2')]]){this[_0xb990('0x26')][_0x112a21[_0xb990('0xd2')]][_0xb990('0xff')]=_0x112a21[_0xb990('0xff')];}};Dialer['prototype'][_0xb990('0x36')]=function(_0x26b621){if(strategy[this[_0xb990('0x1f')][this[_0xb990('0xa8')][_0x26b621[_0xb990('0x100')]]['queue']][_0xb990('0x49')]]===_0xb990('0x19')){if(this['actions'][_0x26b621[_0xb990('0x100')]]&&_[_0xb990('0xaa')](this[_0xb990('0xa8')][_0x26b621['actionid']][_0xb990('0x101')])&&_0x26b621[_0xb990('0xac')]==='1'&&_0x26b621[_0xb990('0x102')]==='0'){if(this['agents'][_0x26b621[_0xb990('0x103')]]){if(!this[_0xb990('0x21')][_0x26b621[_0xb990('0x103')]]['locked']){this[_0xb990('0x21')][_0x26b621['stateinterface']]['locked']=!![];this['actions'][_0x26b621[_0xb990('0x100')]][_0xb990('0x101')]=!![];this[_0xb990('0xa8')][_0x26b621[_0xb990('0x100')]][_0xb990('0x103')]=_0x26b621[_0xb990('0x103')];}}}}else if((strategy[this[_0xb990('0x1f')][this[_0xb990('0xa8')][_0x26b621[_0xb990('0x100')]][_0xb990('0xaf')]][_0xb990('0x49')]]||_0xb990('0x104'))===_0xb990('0x104')){if(this[_0xb990('0xa8')][_0x26b621['actionid']]){if(this[_0xb990('0x21')][_0x26b621[_0xb990('0x103')]]){this[_0xb990('0xa8')][_0x26b621[_0xb990('0x100')]]['stateinterface']=_0x26b621[_0xb990('0x103')];if(_[_0xb990('0xaa')](this['queueBooked'][this[_0xb990('0xa8')][_0x26b621[_0xb990('0x100')]][_0xb990('0xaf')]])){this[_0xb990('0x105')][this[_0xb990('0xa8')][_0x26b621[_0xb990('0x100')]][_0xb990('0xaf')]]=[];}this['queueBooked'][this[_0xb990('0xa8')][_0x26b621[_0xb990('0x100')]][_0xb990('0xaf')]][_0xb990('0x106')](_[_0xb990('0x87')](_[_0xb990('0x107')](this[_0xb990('0xa8')][_0x26b621['actionid']],[_0xb990('0x108'),_0xb990('0x103')]),{'status':_0x26b621['status'],'paused':_0x26b621[_0xb990('0x102')]}));}}}};function unlockQueueStatus(_0x257ebd,_0x430bf5){setTimeout(function(){if(_[_0xb990('0x88')](_0x257ebd['queueStatusComplete'])){loggerBooked[_0xb990('0x92')]('[unlockQueueStatus][undefined]',_0x430bf5);}_0x257ebd['queueStatusComplete']=!![];loggerBooked[_0xb990('0x79')](_0xb990('0x109'),_0x430bf5,JSON[_0xb990('0x43')](_[_0xb990('0x107')](_0x257ebd,[_0xb990('0x3b'),_0xb990('0x10a')])));},0x1f3);}Dialer[_0xb990('0xa4')][_0xb990('0x38')]=function(_0x40b792){var _0x55f170=this;var _0x315bbd=_0x55f170[_0xb990('0x1f')][_0x55f170['actions'][_0x40b792[_0xb990('0x100')]]['queue']];if(strategy[this[_0xb990('0x1f')][this['actions'][_0x40b792['actionid']][_0xb990('0xaf')]][_0xb990('0x49')]]==='roundrobin'){if(this[_0xb990('0xa8')][_0x40b792[_0xb990('0x100')]]&&this['actions'][_0x40b792[_0xb990('0x100')]][_0xb990('0x103')]){this[_0xb990('0x1e')][_0xb990('0x10b')](this[_0xb990('0xa8')][_0x40b792['actionid']][_0xb990('0x108')],this[_0xb990('0xa8')][_0x40b792[_0xb990('0x100')]][_0xb990('0x103')])[_0xb990('0xad')](function(_0xc9f2f7){logger[_0xb990('0x92')]('[Catch][Preview][syncQueueStatusComplete]',util[_0xb990('0x91')](_0xc9f2f7,{'showHidden':![],'depth':null}));})[_0xb990('0x1c')](function(){_0x55f170[_0xb990('0xb1')](_0x55f170[_0xb990('0x1f')][_0x55f170[_0xb990('0xa8')][_0x40b792[_0xb990('0x100')]]['queue']]);_0x55f170[_0xb990('0x21')][_0x55f170[_0xb990('0xa8')][_0x40b792[_0xb990('0x100')]][_0xb990('0x103')]][_0xb990('0x101')]=![];delete _0x55f170[_0xb990('0xa8')][_0x40b792['actionid']];unlockQueueStatus(_0x315bbd);});}else{this[_0xb990('0xb1')](this[_0xb990('0x1f')][this[_0xb990('0xa8')][_0x40b792[_0xb990('0x100')]]['queue']]);this[_0xb990('0xbd')]({'active':![],'ContactId':this[_0xb990('0xa8')][_0x40b792[_0xb990('0x100')]]['ContactId'],'ListId':this[_0xb990('0xa8')][_0x40b792['actionid']][_0xb990('0x10c')],'VoiceQueueId':this['actions'][_0x40b792[_0xb990('0x100')]][_0xb990('0xcc')]||undefined,'CampaignId':this['actions'][_0x40b792[_0xb990('0x100')]][_0xb990('0xcd')]||undefined})['catch'](loggerCatch(_0xb990('0x10d')));delete this[_0xb990('0xa8')][_0x40b792['actionid']];unlockQueueStatus(_0x315bbd);}}else if((strategy[this[_0xb990('0x1f')][this[_0xb990('0xa8')][_0x40b792[_0xb990('0x100')]][_0xb990('0xaf')]]['strategy']]||_0xb990('0x104'))===_0xb990('0x104')){var _0x24c689;if(this[_0xb990('0xa8')][_0x40b792[_0xb990('0x100')]]&&!_[_0xb990('0x8e')](this[_0xb990('0x105')][this['actions'][_0x40b792['actionid']][_0xb990('0xaf')]])){if(this['queueBookedRR'][_0x55f170[_0xb990('0xa8')][_0x40b792[_0xb990('0x100')]][_0xb990('0xaf')]]){this['queueBookedRR'][_0x55f170[_0xb990('0xa8')][_0x40b792[_0xb990('0x100')]][_0xb990('0xaf')]]=this[_0xb990('0x2a')][this['actions'][_0x40b792[_0xb990('0x100')]][_0xb990('0xaf')]]?this[_0xb990('0x2a')][this[_0xb990('0xa8')][_0x40b792[_0xb990('0x100')]]['queue']]:this['queueBooked'][this[_0xb990('0xa8')][_0x40b792[_0xb990('0x100')]][_0xb990('0xaf')]]?this[_0xb990('0x105')][this['actions'][_0x40b792[_0xb990('0x100')]][_0xb990('0xaf')]]['_rr']||0x0:0x0;}this[_0xb990('0x105')][this[_0xb990('0xa8')][_0x40b792['actionid']]['queue']][_0xb990('0x10e')]=this[_0xb990('0x2a')][this[_0xb990('0xa8')][_0x40b792[_0xb990('0x100')]][_0xb990('0xaf')]];for(var _0x1cb1a2=0x0;_0x1cb1a2<this[_0xb990('0x105')][this['actions'][_0x40b792[_0xb990('0x100')]][_0xb990('0xaf')]][_0xb990('0x10f')];_0x1cb1a2+=0x1){_0x24c689=rr(this[_0xb990('0x105')][this['actions'][_0x40b792[_0xb990('0x100')]][_0xb990('0xaf')]]);this[_0xb990('0x2a')][_0x55f170[_0xb990('0xa8')][_0x40b792['actionid']]['queue']]=this[_0xb990('0x105')][this[_0xb990('0xa8')][_0x40b792[_0xb990('0x100')]][_0xb990('0xaf')]][_0xb990('0x10e')];if(_0x24c689[_0xb990('0xac')]==='1'&&_0x24c689[_0xb990('0x102')]==='0'){break;}}if(!_[_0xb990('0xaa')](_0x24c689)){this[_0xb990('0x21')][_0x24c689['stateinterface']][_0xb990('0x110')]=_[_0xb990('0x88')](this['agents'][_0x24c689['stateinterface']][_0xb990('0x110')])?!![]:this[_0xb990('0x21')][_0x24c689['stateinterface']][_0xb990('0x110')];}loggerBooked[_0xb990('0x79')](_0xb990('0x111'),_0x40b792[_0xb990('0x100')],'Agent:\x20',JSON[_0xb990('0x43')](_[_0xb990('0x107')](this[_0xb990('0x21')][_0x24c689[_0xb990('0x103')]],['name',_0xb990('0x110')])),'contactAgent-idHopper:\x20',JSON['stringify'](_0x24c689[_0xb990('0x108')]));if(!_[_0xb990('0xaa')](_0x24c689)&&_0x24c689['status']==='1'&&_0x24c689[_0xb990('0x102')]==='0'&&this[_0xb990('0x21')][_0x24c689[_0xb990('0x103')]][_0xb990('0x110')]){this['agents'][_0x24c689[_0xb990('0x103')]][_0xb990('0x110')]=![];this[_0xb990('0x105')][_0x55f170['actions'][_0x40b792[_0xb990('0x100')]][_0xb990('0xaf')]]=[];this[_0xb990('0x1e')][_0xb990('0x10b')](_0x24c689[_0xb990('0x108')],_0x24c689[_0xb990('0x103')])[_0xb990('0xad')](function(_0x392381){logger[_0xb990('0x92')](_0xb990('0x112'),util[_0xb990('0x91')](_0x392381,{'showHidden':![],'depth':null}));})[_0xb990('0x1c')](function(){_0x55f170[_0xb990('0xb1')](_0x55f170[_0xb990('0x1f')][_0x55f170['actions'][_0x40b792[_0xb990('0x100')]][_0xb990('0xaf')]]);setTimeout(function(){_0x55f170[_0xb990('0x21')][_0x24c689[_0xb990('0x103')]][_0xb990('0x110')]=!![];loggerBooked[_0xb990('0x79')]('[booked][RR][finaly]',_0x40b792['actionid'],_0xb990('0x113'),JSON['stringify'](_[_0xb990('0x107')](_0x55f170[_0xb990('0x21')][_0x24c689[_0xb990('0x103')]],['name',_0xb990('0x110')])),'contactAgent-idHopper:\x20',JSON[_0xb990('0x43')](_0x24c689[_0xb990('0x108')]));},0xc7);delete _0x55f170[_0xb990('0xa8')][_0x40b792[_0xb990('0x100')]];unlockQueueStatus(_0x315bbd,_0x40b792[_0xb990('0x100')]);});}else{loggerBooked[_0xb990('0x79')](_0xb990('0x114'));this['updateOriginated'](this[_0xb990('0x1f')][this[_0xb990('0xa8')][_0x40b792[_0xb990('0x100')]][_0xb990('0xaf')]]);this[_0xb990('0xbd')]({'active':![],'ContactId':this[_0xb990('0xa8')][_0x40b792[_0xb990('0x100')]][_0xb990('0xca')],'ListId':this[_0xb990('0xa8')][_0x40b792[_0xb990('0x100')]][_0xb990('0x10c')],'VoiceQueueId':this[_0xb990('0xa8')][_0x40b792[_0xb990('0x100')]][_0xb990('0xcc')]||undefined,'CampaignId':this[_0xb990('0xa8')][_0x40b792[_0xb990('0x100')]][_0xb990('0xcd')]||undefined})[_0xb990('0xad')](loggerCatch(_0xb990('0x10d')));delete this[_0xb990('0xa8')][_0x40b792[_0xb990('0x100')]];unlockQueueStatus(_0x315bbd);}}else{loggerBooked[_0xb990('0x79')](_0xb990('0x115'));this[_0xb990('0xb1')](this[_0xb990('0x1f')][this[_0xb990('0xa8')][_0x40b792[_0xb990('0x100')]]['queue']]);this['rescheduleContact']({'active':![],'ContactId':this[_0xb990('0xa8')][_0x40b792['actionid']][_0xb990('0xca')],'ListId':this['actions'][_0x40b792['actionid']][_0xb990('0x10c')],'VoiceQueueId':this[_0xb990('0xa8')][_0x40b792[_0xb990('0x100')]]['VoiceQueueId']||undefined,'CampaignId':this['actions'][_0x40b792['actionid']][_0xb990('0xcd')]||undefined})['catch'](loggerCatch('[unlock2][syncQueueStatusComplete]'));delete this['actions'][_0x40b792[_0xb990('0x100')]];unlockQueueStatus(_0x315bbd);}}else{loggerBooked[_0xb990('0x79')](_0xb990('0x116'));this[_0xb990('0xb1')](this[_0xb990('0x1f')][this[_0xb990('0xa8')][_0x40b792[_0xb990('0x100')]][_0xb990('0xaf')]]);this[_0xb990('0xbd')]({'active':![],'ContactId':this[_0xb990('0xa8')][_0x40b792[_0xb990('0x100')]]['ContactId'],'ListId':this[_0xb990('0xa8')][_0x40b792[_0xb990('0x100')]][_0xb990('0x10c')],'VoiceQueueId':this['actions'][_0x40b792['actionid']][_0xb990('0xcc')]||undefined,'CampaignId':this['actions'][_0x40b792[_0xb990('0x100')]][_0xb990('0xcd')]||undefined})['catch'](loggerCatch('[unlock3][syncQueueStatusComplete]'));delete this['actions'][_0x40b792['actionid']];unlockQueueStatus(_0x315bbd);}};Dialer[_0xb990('0xa4')][_0xb990('0x39')]=function(){var _0x382fbc=this;setInterval(function(){_0x382fbc[_0xb990('0x117')]();},0x3e8);};Dialer[_0xb990('0xa4')][_0xb990('0x118')]=function(_0x52ae28){var _0x3c28a1=this;return function(){if(!_0x3c28a1[_0xb990('0x119')](_0x52ae28[_0xb990('0x73')])){if(!_0x3c28a1[_0xb990('0x119')](_0x52ae28[_0xb990('0x11a')])){_0x52ae28[_0xb990('0x3a')]=_0xb990('0x11b');throw _0x52ae28[_0xb990('0x3b')]+_0xb990('0x11c');}}};};Dialer[_0xb990('0xa4')][_0xb990('0x11d')]=function(_0x44ecdb,_0x212c21,_0x350e44,_0xe9ac5f){var _0x6bec3a=this;return function(){var _0x24c3e0=!![];return _0x6bec3a['ifTime'](_0x44ecdb,_0x212c21,_0x350e44,_0xe9ac5f,_0x24c3e0);};};Dialer['prototype']['checkIfTimeIntervals']=function(_0xbfc7fb,_0x572e61,_0x1d30ec,_0x26d033){var _0x47cd91=this;return function(){var _0x3ec675=![];return _0x47cd91[_0xb990('0x11e')](_0xbfc7fb['Intervals'],_0x572e61,_0x1d30ec,_0x26d033,_0x3ec675);};};Dialer['prototype']['ifTime']=function(_0x17b7e2,_0x224d55,_0x310598,_0x1c9e9d,_0x312c7a){var _0x43389c=[];return new BPromise(function(_0x2a9c84,_0x46df59){if(!isNotNull(_0x17b7e2)){_0x1c9e9d['message']=_0xb990('0x3f');return _0x46df59(msgResponse(_0xb990('0x11e'),_0xb990('0x11f'),_0x310598+_0xb990('0x120')));}if(_[_0xb990('0x8e')](_0x17b7e2)){_0x1c9e9d[_0xb990('0x3a')]=_0xb990('0x121');return _0x46df59(msgResponse('ifTime',_0xb990('0x11f'),_0x310598+'\x20Intervals\x20is\x20empty\x20'));}if(_0x224d55&&_[_0xb990('0x88')](config[_0xb990('0x122')][_0x224d55])){_0x1c9e9d[_0xb990('0x3a')]=_0xb990('0x123');return _0x46df59(msgResponse('ifTime',_0xb990('0x11f'),_0x310598+_0xb990('0x124')+_0x224d55));}if(_[_0xb990('0x125')](_0x17b7e2)){for(var _0xf2fad=0x0;_0xf2fad<_0x17b7e2['length'];_0xf2fad+=0x1){_0x43389c[_0xb990('0x106')](ami[_0xb990('0xab')]({'action':_0xb990('0x126'),'command':util[_0xb990('0x75')](_0xb990('0x127'),_0x17b7e2[_0xf2fad][_0xb990('0x128')],!_[_0xb990('0x88')](config['timezones'][_0x224d55])?_0x224d55:'')})[_0xb990('0xb3')](function(_0xb359b1){return _0xb359b1[_0xb990('0x129')]['indexOf'](_0xb990('0x12a'))>=0x0?!![]:![];})[_0xb990('0xad')](myreject(_0x46df59)));}}else{_0x43389c[_0xb990('0x106')](ami[_0xb990('0xab')]({'action':_0xb990('0x126'),'command':util[_0xb990('0x75')](_0xb990('0x127'),_0x17b7e2,!_[_0xb990('0x88')](config[_0xb990('0x122')][_0x224d55])?_0x224d55:'')})[_0xb990('0xb3')](function(_0x466658){return _0x466658[_0xb990('0x129')][_0xb990('0x12b')](_0xb990('0x12a'))>=0x0?!![]:![];})['catch'](myreject(_0x46df59)));}BPromise[_0xb990('0x12c')](_0x43389c)[_0xb990('0xb3')](function(_0x4a7817){var _0xcd8ea=_[_0xb990('0x12d')](_0x4a7817);if(_0xcd8ea){return _0x2a9c84(_0xcd8ea);}else{_0x1c9e9d[_0xb990('0x3a')]=_0x312c7a?_0xb990('0x12e'):'INTERVAL_IS_OVERTIME';return _0x46df59(msgResponse(_0xb990('0x12f'),'Failure',_0xb990('0x130')+_0x312c7a+'\x20'+_0x310598+_0xb990('0x131')+util[_0xb990('0x91')](_0x17b7e2,{'showHidden':![],'depth':null})+'Timezone:\x20'+_0x224d55));}})[_0xb990('0xad')](function(_0x514a84){return _0x46df59(msgResponse(_0xb990('0x11e'),_0xb990('0x11f'),JSON[_0xb990('0x43')](_0x514a84)));});});};Dialer[_0xb990('0xa4')]['checkDialMethod']=function(_0x46e20a){var _0x5c4e76=this;return function(){switch(_0x46e20a[_0xb990('0x56')]){case _0xb990('0x132'):freeVariablesPredictive(_0x46e20a);_0x5c4e76[_0xb990('0x133')](_0x46e20a,0x1);break;case _0xb990('0x134'):freeVariablesPredictive(_0x46e20a);_0x5c4e76[_0xb990('0x133')](_0x46e20a,_0x46e20a[_0xb990('0x135')]);break;case _0xb990('0x9'):_0x5c4e76[_0xb990('0x9')](_0x46e20a);break;case _0xb990('0x7'):freeVariablesPredictive(_0x46e20a);_0x5c4e76['handlePower'](_0x46e20a,0x1);break;default:freeVariablesPredictive(_0x46e20a);logger[_0xb990('0x92')]('Queue',_0x46e20a['name'],_0xb990('0x136'));}};};Dialer[_0xb990('0xa4')][_0xb990('0x137')]=function(_0x18a0e3){var _0x49d6c9=this;return function(){_0x49d6c9['handleIvr'](_0x18a0e3);};};Dialer[_0xb990('0xa4')][_0xb990('0xa')]=function(_0x21e923){var _0x1b738e=this;if(isNotPreview(_0x21e923[_0xb990('0x56')])){if(isVoiceQueueOutbound(_0x21e923[_0xb990('0x47')])&&isActive(_0x21e923[_0xb990('0x55')])){_0x21e923[_0xb990('0x9b')]=!![];BPromise['resolve']()[_0xb990('0xb3')](checkIsLoggedIn(_0x21e923,_0x21e923['loggedIn']))[_0xb990('0xb3')](checkIsActive(_0x21e923,_0x21e923[_0xb990('0x55')]))['then'](checkInterval(_0x21e923))['then'](_0x1b738e[_0xb990('0x118')](_0x21e923))[_0xb990('0xb3')](_0x1b738e[_0xb990('0x11d')](_0x21e923[_0xb990('0x138')],_0x21e923['dialTimezone'],_0x21e923['name'],_0x21e923))['then'](_0x1b738e['checkIfTimeIntervals'](_0x21e923[_0xb990('0x3e')],_0x21e923[_0xb990('0x139')],_0x21e923[_0xb990('0x3b')],_0x21e923))['then'](_0x1b738e[_0xb990('0x13a')](_0x21e923))[_0xb990('0xad')](loggerCatchQueueSummary(_0xb990('0x13b'),_0x21e923));}else{notSendMessagesQueue(_0x21e923);}}else{freeVariablesPredictive(_0x21e923);}};Dialer[_0xb990('0xa4')][_0xb990('0x117')]=function(){var _0x530d4a=this;var _0x1cec9c;for(var _0x19cfad in this[_0xb990('0x20')]){if(this[_0xb990('0x20')]['hasOwnProperty'](_0x19cfad)){_0x1cec9c=this[_0xb990('0x20')][_0x19cfad];if(isCampaignIvr(_0x1cec9c[_0xb990('0x47')])&&isActive(_0x1cec9c[_0xb990('0x74')])){_0x1cec9c[_0xb990('0x9b')]=!![];BPromise['resolve']()[_0xb990('0xb3')](checkIsActive(_0x1cec9c,_0x1cec9c[_0xb990('0x74')]))[_0xb990('0xb3')](checkInterval(_0x1cec9c))[_0xb990('0xb3')](_0x530d4a['checkIsTrunkReachable'](_0x1cec9c))[_0xb990('0xb3')](_0x530d4a['checkIfTime'](_0x1cec9c[_0xb990('0x138')],_0x1cec9c[_0xb990('0x139')],_0x1cec9c[_0xb990('0x3b')],_0x1cec9c))[_0xb990('0xb3')](_0x530d4a[_0xb990('0x13c')](_0x1cec9c['Interval'],_0x1cec9c['dialTimezone'],_0x1cec9c['name'],_0x1cec9c))[_0xb990('0xb3')](_0x530d4a[_0xb990('0x137')](_0x1cec9c))[_0xb990('0xad')](loggerCatchQueueSummary(_0xb990('0x13d'),_0x1cec9c));}else{notSendMessagesCampaign(_0x1cec9c);}}}};function getCallerIdRandom(_0x17c07d,_0xd2df2b){var _0x2ad9f3,_0x475d78,_0xb4ce69;if(_0xd2df2b<=0x0){_0xd2df2b=0x1;}_0x2ad9f3=new RegExp(_0xb990('0x13e')+_0xd2df2b+'}$');_0x475d78=Math[_0xb990('0x13f')](0xa,_0xd2df2b-0x1);_0xb4ce69=Math[_0xb990('0x13f')](0xa,_0xd2df2b)-0x1;return util[_0xb990('0x75')]('%s',_['replace'](_0x17c07d,_0x2ad9f3,_[_0xb990('0x140')](_0x475d78,_0xb4ce69)));}function extractCalleridName(_0x5c0702){var _0x32d1d4=_0x5c0702[_0xb990('0x141')](/"(.*?)"/);return _0x32d1d4?_0x32d1d4[0x1]:_0x5c0702;}function extractCalleridNumber(_0x27f743){var _0x3a692c=_0x27f743[_0xb990('0x141')](/<(.*?)>/);return _0x3a692c?_0x3a692c[0x1]:_0x27f743;}Dialer[_0xb990('0xa4')]['actionOriginate']=function(_0xb0dee3,_0x4b2551){var _0x444e44=this;var _0x2eb4a0=uuid['v4']();this[_0xb990('0xa8')][_0x2eb4a0]=new Action(_0xb0dee3,_0x4b2551,_0x2eb4a0);return new BPromise(function(_0x5ad36e,_0x474f05){if(_[_0xb990('0x88')](_0xb0dee3)&&'object'!==typeof _0xb0dee3){return _0x474f05(msgResponse(_0xb990('0x142'),_0xb990('0x11f'),'voiceQueue\x20is\x20undefine'));}if(_['isUndefined'](_0x4b2551[_0xb990('0x143')][_0xb990('0x144')])||_0x4b2551['Contact']['phone']===null){return _0x474f05(msgResponse('originate',_0xb990('0x11f'),_0xb990('0x145')));}var _0x137163={'XMD-CALLERID':_0x444e44[_0xb990('0xa8')][_0x2eb4a0][_0xb990('0x146')](),'XMD-AGI':_0xb0dee3[_0xb990('0xe9')]?util[_0xb990('0x75')](_0xb990('0x147'),ipAgi,_0xb0dee3[_0xb990('0xe9')]):'NONE','XMD-AGIAFTER':_0xb0dee3[_0xb990('0xef')]?util[_0xb990('0x75')](_0xb990('0x147'),ipAgi,_0xb0dee3[_0xb990('0xef')]):_0xb990('0x148'),'XMD-QUEUE':_0xb0dee3[_0xb990('0x47')]===_0xb990('0x48')?util[_0xb990('0x75')](_0xb990('0x149'),_0xb0dee3[_0xb990('0x3b')],_0xb0dee3[_0xb990('0x14a')]||'',_0xb0dee3[_0xb990('0xf0')]?'c':'',_0xb0dee3['dialQueueTimeout']||0x3):_0xb990('0x148'),'XMD-CONTACTID':_0x4b2551['ContactId'],'XMD-CDRTYPE':'dialer','CALLERID(all)':_0x444e44[_0xb990('0xa8')][_0x2eb4a0][_0xb990('0x146')](),'XMD-AMD':_0xb0dee3[_0xb990('0xd6')]?_0xb990('0x14b'):_0xb990('0x148'),'XMD-DESTINATION':_0xb990('0x14c')};if(_0xb0dee3[_0xb990('0xd6')]){_0x137163[_0xb990('0x14d')]=_0xb0dee3[_0xb990('0x14e')]||0x9c4;_0x137163[_0xb990('0x14f')]=_0xb0dee3['dialAMDGreeting']||0x5dc;_0x137163['XMD-AMDAFTERGREETINGSILENCE']=_0xb0dee3['dialAMDAfterGreetingSilence']||0x320;_0x137163[_0xb990('0x150')]=_0xb0dee3[_0xb990('0x151')]||0x1388;_0x137163[_0xb990('0x152')]=_0xb0dee3[_0xb990('0x153')]||0x64;_0x137163['XMD-AMDBETWEENWORDSSILENCE']=_0xb0dee3[_0xb990('0x154')]||0x32;_0x137163[_0xb990('0x155')]=_0xb0dee3[_0xb990('0x156')]||0x3;_0x137163[_0xb990('0x157')]=_0xb0dee3['dialAMDSilenceThreshold']||0x100;_0x137163[_0xb990('0x158')]=_0xb0dee3['dialAMDMaximumWordLength']||0x1388;}if(_0xb0dee3[_0xb990('0x47')]===_0xb990('0x48')){_0x137163['XMD-VOICEQUEUEID']=_0x4b2551[_0xb990('0xcc')];}else{_0x137163['XMD-CAMPAIGNID']=_0x4b2551[_0xb990('0xcd')];}for(var _0x49cccc in _0x4b2551['Contact']){if(_0x4b2551[_0xb990('0x143')][_0xb990('0x94')](_0x49cccc)){if(isNotNull(_0x4b2551[_0xb990('0x143')][_0x49cccc])&&_0x49cccc!=='id'&&_0x49cccc!==_0xb990('0x159')&&_0x49cccc!=='createdAt'&&_0x49cccc!=='updatedAt'){_0x137163[util['format'](_0xb990('0x15a'),_0xb990('0x15b'),_[_0xb990('0x15c')](_0x49cccc))]=_0x4b2551[_0xb990('0x143')][_0x49cccc];}}}var _0x5a9dea=_0x444e44[_0xb990('0x119')](_0xb0dee3[_0xb990('0x73')])?getCallerId(_0xb0dee3[_0xb990('0x73')]['callerid'],_0xb0dee3['dialOriginateCallerIdName'],_0xb0dee3[_0xb990('0x15d')]>0x0?getCallerIdRandom(_0xb0dee3['dialOriginateCallerIdNumber'],_0xb0dee3[_0xb990('0x15d')]):_0xb0dee3[_0xb990('0x57')]):getCallerId(_[_0xb990('0xaa')](_0xb0dee3[_0xb990('0x11a')])?_0xb0dee3[_0xb990('0x73')][_0xb990('0x15e')]:_0xb0dee3[_0xb990('0x11a')][_0xb990('0x15e')],_0xb0dee3[_0xb990('0x15f')],_0xb0dee3[_0xb990('0x15d')]>0x0?getCallerIdRandom(_0xb0dee3['dialOriginateCallerIdNumber'],_0xb0dee3['dialRandomLastDigitCallerIdNumber']):_0xb0dee3[_0xb990('0x57')]);if(_0x5a9dea){_0x137163[_0xb990('0x160')]=_0x444e44[_0xb990('0xa8')][_0x2eb4a0][_0xb990('0x161')]=extractCalleridName(_0x5a9dea);_0x137163[_0xb990('0x162')]=_0x444e44[_0xb990('0xa8')][_0x2eb4a0][_0xb990('0x163')]=extractCalleridNumber(_0x5a9dea);}return ami['Action']({'actionid':_0x2eb4a0,'action':'originate','channel':_0x444e44[_0xb990('0x119')](_0xb0dee3[_0xb990('0x73')])?util[_0xb990('0x75')](_0xb990('0x164'),_0xb0dee3[_0xb990('0x73')][_0xb990('0x3b')],isNotNull(_0xb0dee3['dialPrefix'])?_0xb0dee3[_0xb990('0x59')][_0xb990('0x165')]()||'':'',_0xb0dee3['dialCutDigit']>0x0?_0x4b2551[_0xb990('0x143')][_0xb990('0x144')][_0xb990('0x166')](_0xb0dee3[_0xb990('0x167')]):_0x4b2551[_0xb990('0x143')][_0xb990('0x144')]):util[_0xb990('0x75')](_0xb990('0x164'),_[_0xb990('0xaa')](_0xb0dee3[_0xb990('0x11a')])?_0xb0dee3['Trunk'][_0xb990('0x3b')]:_0xb0dee3[_0xb990('0x11a')]['name'],isNotNull(_0xb0dee3['dialPrefix'])?_0xb0dee3[_0xb990('0x59')][_0xb990('0x165')]()||'':'',_0xb0dee3['dialCutDigit']>0x0?_0x4b2551[_0xb990('0x143')][_0xb990('0x144')][_0xb990('0x166')](_0xb0dee3[_0xb990('0x167')]):_0x4b2551[_0xb990('0x143')][_0xb990('0x144')]),'callerid':_0x5a9dea,'Exten':_0xb990('0x14c'),'Context':_0xb990('0x168'),'Priority':'1','variable':_0x137163,'timeout':(_0xb0dee3[_0xb990('0x58')]||0x1e)*0x3e8,'async':!![],'channelid':_0x2eb4a0})[_0xb990('0xb3')](function(_0x4c1fea){return _0x5ad36e(_0x4c1fea);})[_0xb990('0xad')](function(_0x13323b){_0xb0dee3['outboundOriginateFailureCallsDay']+=0x1;var _0x1ab9b0=new History(_0x444e44[_0xb990('0xa8')][_0x2eb4a0]);logger['error'](util['format'](_0xb990('0x169'),JSON[_0xb990('0x43')](_0x13323b)));_0x1ab9b0[_0xb990('0xa1')]=0xe;_0x1ab9b0['statedesc']=_0xb990('0x16a');_0x1ab9b0[_0xb990('0x16b')]=moment()[_0xb990('0x75')](_0xb990('0xf1'));_0x1ab9b0['endtime']=_0x1ab9b0[_0xb990('0x16b')];_0x444e44[_0xb990('0xc4')](_0x1ab9b0)[_0xb990('0xad')](loggerCatch(_0xb990('0x16c')));_0x444e44[_0xb990('0xc3')](_0x1ab9b0)['catch'](loggerCatch('[originate][error]'))[_0xb990('0x1c')](function(){delete _0x444e44['actions'][_0x2eb4a0];return _0x474f05(msgResponse(_0xb990('0x142'),'Error',_0xb990('0x16d')));});});});};Dialer[_0xb990('0xa4')][_0xb990('0x16e')]=function(_0x16aea2){var _0x38157b=this[_0xb990('0xa8')][_0x16aea2[_0xb990('0x100')]];var _0x768534=this;if(_0x38157b){delete this[_0xb990('0xa8')][_0x16aea2[_0xb990('0x100')]];_0x38157b[_0xb990('0x16f')]=moment()[_0xb990('0x75')](_0xb990('0xf1'));var _0x15f1cb=_0x38157b[_0xb990('0x47')]===_0xb990('0x8c')?this[_0xb990('0x20')][_0x38157b[_0xb990('0xaf')]]:this[_0xb990('0x1f')][_0x38157b[_0xb990('0x170')]()];if(!this[_0xb990('0xcf')](_0x16aea2[_0xb990('0x171')])){this[_0xb990('0xb1')](_0x15f1cb);return this['callProgressDetecting'](_0x38157b,_0x15f1cb,_0x16aea2)['then'](function(_0x279b7b){})[_0xb990('0xad')](loggerCatch(_0xb990('0x172')));}else{this[_0xb990('0x26')][_0x16aea2['uniqueid']]=_0x38157b;}}};Dialer['prototype'][_0xb990('0x173')]=function(_0x4c5719,_0x3b2d8d,_0x4f1f1d){var _0x2b13e0=new History(_0x3b2d8d);if(_0x2b13e0['countbusyretry']+_0x2b13e0[_0xb990('0x174')]+_0x2b13e0[_0xb990('0x175')]>=_0x4f1f1d[_0xb990('0x176')]-0x1){return!![];}switch(_0x4c5719){case 0x3:if(_0x2b13e0[_0xb990('0x175')]>=_0x4f1f1d[_0xb990('0x177')]-0x1){return!![];}else{this[_0xb990('0xbd')]({'active':![],'countnoanswerretry':_0x2b13e0[_0xb990('0x175')]+=0x1,'scheduledat':moment()[_0xb990('0x178')](_0x4f1f1d[_0xb990('0x179')],'minutes')[_0xb990('0x75')](_0xb990('0xf1')),'ContactId':_0x2b13e0[_0xb990('0xca')],'ListId':_0x2b13e0[_0xb990('0x10c')],'VoiceQueueId':_0x2b13e0[_0xb990('0xcc')]||undefined,'CampaignId':_0x2b13e0[_0xb990('0xcd')]||undefined})[_0xb990('0xad')](loggerCatch(_0xb990('0x17a')));}break;case 0x5:if(_0x2b13e0[_0xb990('0x17b')]>=_0x4f1f1d[_0xb990('0x17c')]-0x1){return!![];}else{this[_0xb990('0xbd')]({'active':![],'countbusyretry':_0x2b13e0[_0xb990('0x17b')]+=0x1,'scheduledat':moment()['add'](_0x4f1f1d['dialBusyRetryFrequency'],_0xb990('0x17d'))[_0xb990('0x75')](_0xb990('0xf1')),'ContactId':_0x2b13e0['ContactId'],'ListId':_0x2b13e0['ListId'],'VoiceQueueId':_0x2b13e0[_0xb990('0xcc')]||undefined,'CampaignId':_0x2b13e0[_0xb990('0xcd')]||undefined})['catch'](loggerCatch(_0xb990('0x17e')));}break;case 0x8:if(_0x2b13e0['countcongestionretry']>=_0x4f1f1d[_0xb990('0x17f')]-0x1){return!![];}else{this[_0xb990('0xbd')]({'active':![],'countcongestionretry':_0x2b13e0[_0xb990('0x174')]+=0x1,'scheduledat':moment()['add'](_0x4f1f1d['dialCongestionRetryFrequency'],_0xb990('0x17d'))[_0xb990('0x75')](_0xb990('0xf1')),'ContactId':_0x2b13e0['ContactId'],'ListId':_0x2b13e0[_0xb990('0x10c')],'VoiceQueueId':_0x2b13e0['VoiceQueueId']||undefined,'CampaignId':_0x2b13e0[_0xb990('0xcd')]||undefined})[_0xb990('0xad')](loggerCatch(_0xb990('0x180')));}break;default:return!![];}};Dialer[_0xb990('0xa4')][_0xb990('0x181')]=function(_0x16d182,_0x3bca74,_0x310ad1){var _0xe06b50=this;var _0x42f44d=new History(_0x16d182);return new BPromise(function(_0xdde1e8,_0x38458c){if(_[_0xb990('0x88')](_0x3bca74)&&_0xb990('0x182')!==typeof _0x3bca74){return _0x38458c(msgResponse(_0xb990('0x183'),'Failure',_0xb990('0x184')));}if(_[_0xb990('0x88')](_0x310ad1)&&_0xb990('0x182')!==typeof _0x310ad1){return _0x38458c(msgResponse('[callProgressDetecting]',_0xb990('0x11f'),_0xb990('0x185')));}switch(_0x310ad1[_0xb990('0xec')]){case'0':_0x3bca74[_0xb990('0x60')]+=0x1;_0x42f44d[_0xb990('0xa1')]=0x0;_0x42f44d['statedesc']=_0xb990('0x186');_0xe06b50[_0xb990('0xc4')](_0x42f44d)[_0xb990('0xad')](loggerCatch(_0xb990('0x187')));if(_0xe06b50[_0xb990('0x173')](0x0,_0x16d182,_0x3bca74)){if(_0x42f44d['countbusyretry']+_0x42f44d[_0xb990('0x174')]+_0x42f44d[_0xb990('0x175')]>=_0x3bca74['dialGlobalMaxRetry']){_0xe06b50[_0xb990('0x188')](_0x42f44d,_0xdde1e8,_0x38458c,_0xb990('0x189'));}else{_0xe06b50[_0xb990('0x18a')](_0x42f44d,_0xdde1e8,_0x38458c,_0xb990('0x189'));}}break;case'3':_0x3bca74[_0xb990('0x18b')]+=0x1;_0x42f44d[_0xb990('0xa1')]=0x3;_0x42f44d[_0xb990('0xa2')]=_0xb990('0x18c');_0x42f44d['countnoanswerretry']+=0x1;_0x42f44d[_0xb990('0x18d')]+=0x1;_0xe06b50[_0xb990('0xc4')](_0x42f44d)[_0xb990('0xad')](loggerCatch('[syncAgentComplete][createHistory][3]'));if(_0xe06b50[_0xb990('0x173')](0x3,_0x16d182,_0x3bca74)){if(_0x42f44d[_0xb990('0x175')]>=_0x3bca74[_0xb990('0x177')]){_0xe06b50[_0xb990('0x18a')](_0x42f44d,_0xdde1e8,_0x38458c,_0xb990('0x18e'));}else{_0xe06b50[_0xb990('0x188')](_0x42f44d,_0xdde1e8,_0x38458c,'reason\x203\x20ringing\x20no\x20answer');}}break;case'5':_0x3bca74[_0xb990('0x5d')]+=0x1;_0x42f44d[_0xb990('0xa1')]=0x5;_0x42f44d['statedesc']=_0xb990('0x18f');_0x42f44d[_0xb990('0x17b')]+=0x1;_0x42f44d[_0xb990('0x18d')]+=0x1;_0xe06b50[_0xb990('0xc4')](_0x42f44d)[_0xb990('0xad')](loggerCatch(_0xb990('0x190')));if(_0xe06b50['checkRetriveMax'](0x5,_0x16d182,_0x3bca74)){if(_0x42f44d[_0xb990('0x17b')]>=_0x3bca74[_0xb990('0x17c')]){_0xe06b50[_0xb990('0x18a')](_0x42f44d,_0xdde1e8,_0x38458c,_0xb990('0x191'));}else{_0xe06b50[_0xb990('0x188')](_0x42f44d,_0xdde1e8,_0x38458c,'reason\x205\x20busy');}}break;case'8':_0x3bca74[_0xb990('0x5e')]+=0x1;_0x42f44d[_0xb990('0xa1')]=0x8;_0x42f44d[_0xb990('0xa2')]=_0xb990('0x192');_0x42f44d[_0xb990('0x174')]+=0x1;_0x42f44d[_0xb990('0x18d')]+=0x1;_0xe06b50[_0xb990('0xc4')](_0x42f44d)[_0xb990('0xad')](loggerCatch(_0xb990('0x193')));if(_0xe06b50[_0xb990('0x173')](0x8,_0x16d182,_0x3bca74)){if(_0x42f44d[_0xb990('0x174')]>=_0x3bca74['dialCongestionMaxRetry']){_0xe06b50[_0xb990('0x18a')](_0x42f44d,_0xdde1e8,_0x38458c,'reason\x208\x20congestion');}else{_0xe06b50['stateGlobal'](_0x42f44d,_0xdde1e8,_0x38458c,'reason\x208\x20congestion');}}break;default:_0x3bca74[_0xb990('0x64')]+=0x1;_0x42f44d[_0xb990('0xa1')]=0xc;_0x42f44d[_0xb990('0xa2')]=_0x310ad1[_0xb990('0xec')];_0xe06b50[_0xb990('0xc4')](_0x42f44d)[_0xb990('0xad')](loggerCatch(_0xb990('0x194')));if(_0xe06b50[_0xb990('0x173')](_0x310ad1[_0xb990('0xec')],_0x16d182,_0x3bca74)){if(_0x42f44d[_0xb990('0x17b')]+_0x42f44d[_0xb990('0x174')]+_0x42f44d[_0xb990('0x175')]>=_0x3bca74[_0xb990('0x176')]){_0xe06b50[_0xb990('0x188')](_0x42f44d,_0xdde1e8,_0x38458c,_0x310ad1[_0xb990('0xec')]);}else{_0xe06b50[_0xb990('0x18a')](_0x42f44d,_0xdde1e8,_0x38458c,_0x310ad1[_0xb990('0xec')]);}}}});};Dialer[_0xb990('0xa4')][_0xb990('0x188')]=function(_0x138800,_0x5ca62b,_0x184082,_0x2b24cb){var _0x3c9f41=new Final(_0x138800);_0x3c9f41[_0xb990('0xa1')]=0xf;_0x3c9f41['statedesc']=_0xb990('0x195');this['createStateFinal'](_0x3c9f41,_0x5ca62b,_0x184082,_0x2b24cb);};Dialer['prototype'][_0xb990('0x18a')]=function(_0xd95d01,_0x3a3a66,_0x4e7116,_0x5db175){this[_0xb990('0xc3')](_0xd95d01)[_0xb990('0xb3')](function(_0x577525){return _0x3a3a66(msgResponse(_0xb990('0x183'),_0xb990('0x196'),_0x5db175));})[_0xb990('0xad')](function(_0x32f686){return _0x4e7116(msgResponse('[moveContactManagedDialer][0]',_0xb990('0x11f'),_0xb990('0x197')));});};Dialer[_0xb990('0xa4')][_0xb990('0x9')]=function(_0x1b9c48){var _0x5a93d2=this;var _0x52b10e=_0x1b9c48['dialPredictiveOptimizationPercentage']/0x64;var _0x3a7416=_0x1b9c48[_0xb990('0x198')]/(_0x1b9c48[_0xb990('0x198')]+_0x1b9c48[_0xb990('0x5b')]);var _0x24b132=Math[_0xb990('0x199')](_0x1b9c48[_0xb990('0x19a')]*(_0x1b9c48[_0xb990('0x19b')]/0x64));var _0x2a6b31=Math[_0xb990('0x199')](_0x1b9c48[_0xb990('0x19a')]*(_0x1b9c48['predictiveIntervalMinThreshold']/0x64));var _0x45bac5=_0x1b9c48[_0xb990('0x4a')]+_0x1b9c48[_0xb990('0x50')];var _0x5a5743=Math[_0xb990('0x19c')](_0x1b9c48[_0xb990('0x6e')]*_0x1b9c48[_0xb990('0x70')]*_0x1b9c48[_0xb990('0x6c')]*_0x1b9c48[_0xb990('0x19d')]);if(_[_0xb990('0x88')](_0x1b9c48[_0xb990('0x28')])){if(!_[_0xb990('0x88')](_0x1b9c48[_0xb990('0x72')])){_0x1b9c48[_0xb990('0x72')]=undefined;loggerPredictive[_0xb990('0x92')](_0xb990('0x19e'),_0xb990('0x19f'));}if(!_[_0xb990('0x88')](_0x1b9c48[_0xb990('0x8a')])){loggerPredictive['error']('[startMethodPredictive][StartProgressive]',_0xb990('0x1a0'));clearInterval(_0x1b9c48[_0xb990('0x8a')]);_0x1b9c48[_0xb990('0x8a')]=undefined;}_0x1b9c48['startProgressive']=moment()[_0xb990('0x75')](_0xb990('0xf1'));loggerPredictive[_0xb990('0x79')](_0x1b9c48[_0xb990('0x3b')],_0xb990('0x1a1'),_0x1b9c48['startProgressive']);this[_0xb990('0x133')](_0x1b9c48,0x1);}else if(ifInterval(_0x1b9c48['dialPredictiveInterval'],_0x1b9c48[_0xb990('0x28')])){this['handlePower'](_0x1b9c48,0x1);loggerPredictiveCalls[_0xb990('0x79')](_0xb990('0x1a2'),_0x1b9c48[_0xb990('0x28')],_0x1b9c48['name']);_0x1b9c48[_0xb990('0x6e')]=0x0;_0x1b9c48[_0xb990('0x6b')]=0x0;}else if(_0x52b10e<_0x3a7416&&_0x1b9c48[_0xb990('0x1a3')]===_0xb990('0x1a4')){freeVariablesPredictive(_0x1b9c48);loggerPredictive[_0xb990('0x79')](_0xb990('0x1a5'),'Dropped\x20calls\x20day',_0x3a7416,_0xb990('0x28'),_0x1b9c48[_0xb990('0x3b')]);}else if(_0x5a5743<_0x1b9c48[_0xb990('0x6b')]&&_0x1b9c48[_0xb990('0x1a3')]==='dropRate'){freeVariablesPredictive(_0x1b9c48);loggerPredictive[_0xb990('0x79')](_0xb990('0x1a6'),_0xb990('0x1a7'),_0x5a5743,_0xb990('0x1a8'),_0x1b9c48['predictiveIntervalErlangCallsDroppedCalls'],_0xb990('0x28'),_0x1b9c48[_0xb990('0x3b')]);}else if(!ifInterval(_0x1b9c48[_0xb990('0x1a9')],_0x1b9c48[_0xb990('0x28')])&&_[_0xb990('0x88')](_0x1b9c48[_0xb990('0x72')])&&!_[_0xb990('0x88')](_0x1b9c48[_0xb990('0x28')])){_0x1b9c48['startPredictive']=moment()[_0xb990('0x75')](_0xb990('0xf1'));loggerPredictive[_0xb990('0x79')](_0x1b9c48['name'],_0xb990('0x1aa'),_0x1b9c48['startPredictive']);this['averageHandleTime'](_0x1b9c48[_0xb990('0x1a9')])['then'](this[_0xb990('0x1ab')](_0x1b9c48))[_0xb990('0xb3')](mergeDataErlangB(_0x1b9c48))[_0xb990('0xb3')](this[_0xb990('0x1ac')](_0x1b9c48))['catch'](loggerCatchPredictive(_0xb990('0x1ad'),_0x1b9c48));}else if(!ifInterval(_0x1b9c48['dialPredictiveInterval'],_0x1b9c48[_0xb990('0x72')])){_0x1b9c48['predictiveIntervalErlangCallsDroppedCalls']=0x0;_0x1b9c48[_0xb990('0x72')]=moment()[_0xb990('0x75')](_0xb990('0xf1'));loggerPredictive['info'](_0x1b9c48[_0xb990('0x3b')],_0xb990('0x1ae'),_0x1b9c48[_0xb990('0x72')]);clearInterval(_0x1b9c48['handlePredictive']);_0x1b9c48[_0xb990('0x8a')]=undefined;this[_0xb990('0xba')](_0x1b9c48['dialPredictiveInterval'])[_0xb990('0xb3')](this[_0xb990('0x1ab')](_0x1b9c48))[_0xb990('0xb3')](mergeDataErlangB(_0x1b9c48))['then'](this[_0xb990('0x1ac')](_0x1b9c48))[_0xb990('0xad')](loggerCatchPredictive(_0xb990('0x1af'),_0x1b9c48));}else if(_0x1b9c48[_0xb990('0x19a')]&&_0x45bac5<_0x1b9c48[_0xb990('0x19a')]-_0x2a6b31){freeVariablesPredictive(_0x1b9c48);loggerPredictive['info'](_0x1b9c48[_0xb990('0x3b')],_0xb990('0x1b0'),_0x45bac5,_0xb990('0x1b1'),_0x1b9c48['predictiveIntervalAvailable'],'-',_0x2a6b31,'=',_0x1b9c48[_0xb990('0x19a')]-_0x2a6b31,')');}else if(_0x1b9c48[_0xb990('0x19a')]&&_0x45bac5>_0x1b9c48['predictiveIntervalAvailable']+_0x24b132){freeVariablesPredictive(_0x1b9c48);loggerPredictive[_0xb990('0x79')](_0x1b9c48[_0xb990('0x3b')],_0xb990('0x1b0'),_0x45bac5,')\x20are\x20more\x20than\x20threshold\x20(',_0x1b9c48[_0xb990('0x19a')],'+',_0x24b132,'=',_0x1b9c48['predictiveIntervalAvailable']+_0x24b132,')');}};Dialer['prototype'][_0xb990('0x1ab')]=function(_0x4f1062){var _0x5abc6f=this;return function(_0x4b0907){return new BPromise(function(_0x27cb31,_0x48138e){_[_0xb990('0x87')](_0x4f1062,_0x4b0907[0x0]);if(checkGetDataPredictive(_0x4b0907[0x0])){var _0x338138=_0x4f1062[_0xb990('0x19a')]=_0x4f1062[_0xb990('0x50')]+_0x4f1062[_0xb990('0x4a')];var _0x1ab001=_0x4f1062['dialPredictiveInterval']*0x3c;var _0x4ceaaa=_0x4b0907[0x0][_0xb990('0x67')]+_0x4b0907[0x0][_0xb990('0x66')];var _0x49e390=(_0x4b0907[0x0][_0xb990('0x65')]+_0x4b0907[0x0]['predictiveIntervalDroppedCallsTimeout']+_0x4b0907[0x0][_0xb990('0x68')])/_0x4b0907[0x0][_0xb990('0x80')];_0x4f1062[_0xb990('0x6c')]=_0x49e390>0x0?_0x49e390:0x1;switch(_0x4f1062[_0xb990('0x1a3')]){case _0xb990('0x1a4'):var _0x37c2cf=_0x4f1062['dialPredictiveOptimizationPercentage']/0x64;return _0x5abc6f['abandonmentRate'](_0x338138,_0x1ab001,_0x4ceaaa,_0x49e390,_0x37c2cf)[_0xb990('0xb3')](function(_0x3b7f22){return _0x27cb31(_0x3b7f22);});case _0xb990('0x1b2'):var _0x28b108=_0x4f1062[_0xb990('0x1b3')]/0x64;return _0x5abc6f['busyFactor'](_0x338138,_0x1ab001,_0x4ceaaa,_0x49e390,_0x28b108)['then'](function(_0x11088c){return _0x27cb31(_0x11088c);});default:return _0x48138e(msgResponse(_0xb990('0x1b4'),'Failure',_0xb990('0x1b5')));}}else{return _0x48138e(msgResponse(_0xb990('0x1b4'),'Failure',_0xb990('0x1b6')));}});};};Dialer['prototype']['getDataPredictiveOld']=function(_0x20f07a){var _0x4c7229=this;return function(_0xa011f7){return new BPromise(function(_0x38fc44,_0x2de648){_[_0xb990('0x87')](_0x20f07a,_0xa011f7[0x0]);if(checkGetDataPredictive(_0xa011f7[0x0])){loggerPredictive[_0xb990('0x79')](JSON[_0xb990('0x43')](_0xa011f7[0x0]));if(_0x20f07a['dialPredictiveOptimization']===_0xb990('0x1a4')){return _0x4c7229['getVoiceQueueRtPauses'](_0x20f07a['id'])[_0xb990('0xb3')](function(_0x3085c6){var _0x178747=_0x20f07a[_0xb990('0x4b')]-_0x3085c6[0x0][_0xb990('0x1b7')];var _0x58d2b2=_0x20f07a['dialPredictiveInterval']*0x3c;var _0x162650=_0xa011f7[0x0][_0xb990('0x67')]+_0xa011f7[0x0][_0xb990('0x66')];var _0x6d260e=(_0xa011f7[0x0][_0xb990('0x65')]+_0xa011f7[0x0][_0xb990('0x69')]+_0xa011f7[0x0]['predictiveIntervalDroppedCallsCallersExit'])/_0xa011f7[0x0][_0xb990('0x80')];var _0x4a4fca=_0x20f07a['dialPredictiveOptimizationPercentage']/0x64;_0x20f07a[_0xb990('0x1b8')]=_0x3085c6[0x0][_0xb990('0x1b7')]||0x0;_0x20f07a[_0xb990('0x6c')]=_0x6d260e>0x0?_0x6d260e:0x1;return _0x4c7229[_0xb990('0x1b9')](_0x178747,_0x58d2b2,_0x162650,_0x6d260e,_0x4a4fca);})[_0xb990('0xb3')](function(_0x3f88d3){return _0x38fc44(_0x3f88d3);})[_0xb990('0xad')](function(_0xac0813){return _0x2de648(msgResponse('[CatchErlangB]',_0xb990('0x11f'),JSON[_0xb990('0x43')](_0xac0813)));});}if(_0x20f07a[_0xb990('0x1a3')]==='agentBusyFactor'){return _0x4c7229['getVoiceQueueRtPauses'](_0x20f07a['id'])[_0xb990('0xb3')](function(_0x3f649a){var _0x7d4914=_0x20f07a['loggedIn']-_0x3f649a[0x0][_0xb990('0x1b7')];var _0x18d013=_0x20f07a['dialPredictiveInterval']*0x3c;var _0x30d3b1=_0xa011f7[0x0]['predictiveIntervalAvgTalktime']+_0xa011f7[0x0][_0xb990('0x66')];var _0x229512=(_0xa011f7[0x0][_0xb990('0x65')]+_0xa011f7[0x0][_0xb990('0x69')]+_0xa011f7[0x0][_0xb990('0x68')])/_0xa011f7[0x0][_0xb990('0x80')];var _0x1f47c9=_0x20f07a[_0xb990('0x1b3')]/0x64;_0x20f07a[_0xb990('0x1b8')]=_0x3f649a[0x0][_0xb990('0x1b7')]||0x0;_0x20f07a[_0xb990('0x6c')]=_0x229512>0x0?_0x229512:0x1;return _0x4c7229[_0xb990('0x1ba')](_0x7d4914,_0x18d013,_0x30d3b1,_0x229512,_0x1f47c9);})[_0xb990('0xb3')](function(_0x3b557e){return _0x38fc44(_0x3b557e);})['catch'](function(_0x5ab51c){return _0x2de648(msgResponse(_0xb990('0x1bb'),_0xb990('0x11f'),JSON[_0xb990('0x43')](_0x5ab51c)));});}}else{return _0x2de648(msgResponse(_0xb990('0x1b4'),_0xb990('0x11f'),'check\x20failure'));}});};};Dialer[_0xb990('0xa4')][_0xb990('0x1ac')]=function(_0x1ee3ba){var _0x3b880d=this;return function(){var _0x267e17=0x0;var _0x1706cd=Math[_0xb990('0x19c')](_0x1ee3ba[_0xb990('0x6f')]*0x3e8);if(_0x1706cd>0x0){_0x1706cd=_0x1706cd<0x64?0x64:_0x1706cd;loggerPredictive[_0xb990('0x79')](_0x1ee3ba[_0xb990('0x3b')],_0xb990('0x1bc'),_0x1706cd,_0xb990('0x44'));_0x1ee3ba['handlePredictive']=setInterval(function(){_0x3b880d[_0xb990('0x8a')](_0x1ee3ba);loggerPredictiveCalls[_0xb990('0x79')]('[handlePredictive]',_0x267e17+=0x1);},_0x1706cd);}else{loggerPredictive[_0xb990('0x79')](_0x1ee3ba['name'],_0xb990('0x1bd'));}};};Dialer['prototype'][_0xb990('0x1be')]=function(_0x131dce,_0x3d6a85){var _0x1f4c5e=this;return function(_0x744a07){if(_[_0xb990('0x8e')](_0x744a07)){if(_[_0xb990('0xaa')](_0x3d6a85['UserId'])||!_0x3d6a85[_0xb990('0x1bf')]){if(_0x131dce[_0xb990('0x56')]===_0xb990('0x7')){_0x131dce['queueStatusComplete']=_['isUndefined'](_0x131dce['queueStatusComplete'])?!![]:_0x131dce[_0xb990('0x10a')];var _0x23c597=uuid['v4']();_0x1f4c5e[_0xb990('0xa8')][_0x23c597]=new Action(_0x131dce,_0x3d6a85,_0x23c597);loggerBooked[_0xb990('0x79')](_0xb990('0x1c0'),_0x23c597,_0xb990('0x1c1'),JSON[_0xb990('0x43')](_0x131dce[_0xb990('0x10a')]),_0xb990('0x1c2'),_0x131dce[_0xb990('0x3b')]);if(_0x131dce['queueStatusComplete']){_0x131dce['queueStatusComplete']=![];_0x1f4c5e['queueBooked'][_0x1f4c5e[_0xb990('0xa8')][_0x23c597]['queue']]=[];ami[_0xb990('0xab')]({'actionid':_0x23c597,'action':_0xb990('0x1c3'),'queue':_0x131dce[_0xb990('0x3b')]})[_0xb990('0xad')](function(_0x175432){_0x1f4c5e[_0xb990('0xb1')](_0x131dce);_0x1f4c5e[_0xb990('0xbd')]({'active':![],'ContactId':_0x1f4c5e[_0xb990('0xa8')][_0x23c597][_0xb990('0xca')],'ListId':_0x1f4c5e[_0xb990('0xa8')][_0x23c597]['ListId'],'VoiceQueueId':_0x1f4c5e[_0xb990('0xa8')][_0x23c597][_0xb990('0xcc')]||undefined,'CampaignId':_0x1f4c5e[_0xb990('0xa8')][_0x23c597][_0xb990('0xcd')]||undefined})[_0xb990('0xad')](loggerCatch(_0xb990('0x1c4')));delete _0x1f4c5e[_0xb990('0xa8')][_0x23c597];});}else{loggerBooked[_0xb990('0x79')]('[booked][checkContactBlack][else]',JSON[_0xb990('0x43')](_0x131dce[_0xb990('0x10a')]),_0xb990('0x1c2'),_0x131dce[_0xb990('0x3b')]);_0x1f4c5e[_0xb990('0xb1')](_0x131dce);_0x1f4c5e[_0xb990('0xbd')]({'active':![],'ContactId':_0x1f4c5e[_0xb990('0xa8')][_0x23c597][_0xb990('0xca')],'ListId':_0x1f4c5e['actions'][_0x23c597][_0xb990('0x10c')],'VoiceQueueId':_0x1f4c5e['actions'][_0x23c597]['VoiceQueueId']||undefined,'CampaignId':_0x1f4c5e['actions'][_0x23c597][_0xb990('0xcd')]||undefined})[_0xb990('0xad')](loggerCatch(_0xb990('0x1c4')));delete _0x1f4c5e[_0xb990('0xa8')][_0x23c597];}}else{return _0x1f4c5e[_0xb990('0x1c5')](_0x131dce,_0x3d6a85);}}else{if(getDiff(_0x3d6a85[_0xb990('0x1c6')])<_0x131dce[_0xb990('0x1c7')]*0x3c){_0x1f4c5e['preview'][_0xb990('0x10b')](_0x3d6a85['id'])['finally'](function(){_0x1f4c5e['updateOriginated'](_0x131dce);});}else{_0x131dce['outboundReCallsDay']+=0x1;_0x1f4c5e[_0xb990('0xb1')](_0x131dce);if(_0x131dce[_0xb990('0x1c8')]){_0x1f4c5e[_0xb990('0xbd')]({'active':![],'recallme':![],'UserId':null,'ContactId':_0x3d6a85['ContactId'],'ListId':_0x3d6a85[_0xb990('0x10c')],'VoiceQueueId':_0x3d6a85[_0xb990('0xcc')]||undefined,'CampaignId':_0x3d6a85[_0xb990('0xcd')]||undefined})[_0xb990('0xad')](loggerCatch(_0xb990('0x1c9')));_0x1f4c5e[_0xb990('0xc4')](createObjHistory(_0x131dce,_0x3d6a85,_0xb990('0x1ca'),0x17,'RecallInQueue'))[_0xb990('0xad')](loggerCatch('[Originate][HistoryDialRecallInQueue][historyCatch]'));}else{_0x1f4c5e[_0xb990('0xc9')](createObjHistory(_0x131dce,_0x3d6a85,_0xb990('0x1cb'),0x16,_0xb990('0x1cc')),_0xb990('0x1cd'),_0xb990('0x1ce'));}}}}else{_0x131dce[_0xb990('0x5c')]+=0x1;_0x1f4c5e[_0xb990('0xc9')](createObjHistory(_0x131dce,_0x3d6a85,'BLACKLIST',0xd,_0xb990('0x1cf')),'[Originate][historyBlacklist]',_0xb990('0x1d0'));throw _0xb990('0x1d1');}};};Dialer['prototype'][_0xb990('0x1d2')]=function(_0x45be22){var _0x9f0b86=this;var _0x1ce3d6=[];var _0x4812ce=_0x45be22[_0xb990('0x1d3')]-_0x45be22[_0xb990('0x6d')]-_0x45be22['temp'];emitCampaignSummary(_0x45be22);if(_0x4812ce>0x0){if(_0x4812ce>this[_0xb990('0x23')]){_0x4812ce=this['maxNumberOriginate'];}_0x45be22[_0xb990('0x1d4')]+=_0x4812ce;this[_0xb990('0xc1')](_0x45be22['id'],_0x4812ce,_0x45be22[_0xb990('0x1d5')])[_0xb990('0xb3')](function(_0x5e2660){_0x45be22[_0xb990('0x1d4')]-=_0x4812ce;_0x45be22[_0xb990('0x1d4')]=_0x45be22[_0xb990('0x1d4')]>0x0?_0x45be22['temp']:0x0;if(!checkContactEmpty(_0x5e2660)){_0x45be22[_0xb990('0x3a')]=_0xb990('0x99');logger[_0xb990('0x79')]('[getContactCampaign2][Empty]'+_0x45be22[_0xb990('0x3b')]);}else{_0x45be22[_0xb990('0x6d')]+=_0x5e2660['length'];_0x45be22['message']=_0xb990('0x1d6');for(var _0x1c1ddd=0x0;_0x1c1ddd<_0x5e2660[_0xb990('0x10f')];_0x1c1ddd+=0x1){_0x45be22[_0xb990('0x1d7')]+=0x1;if(_['isNil'](_0x5e2660[_0x1c1ddd])||_[_0xb990('0xaa')](_0x5e2660[_0x1c1ddd]['Contact'])||_[_0xb990('0xaa')](_0x5e2660[_0x1c1ddd][_0xb990('0x143')][_0xb990('0x144')])){_0x9f0b86[_0xb990('0xc7')](_0xb990('0x1d8'),_0x45be22,_0x5e2660[_0x1c1ddd]);}else{_0x9f0b86[_0xb990('0xb8')](_[_0xb990('0x107')](_0x5e2660[_0x1c1ddd],['CampaignId',_0xb990('0x1d9')]))[_0xb990('0xb3')](_0x9f0b86[_0xb990('0x1be')](_0x45be22,_0x5e2660[_0x1c1ddd]))['catch'](_0x9f0b86[_0xb990('0x1da')]('[actionOriginateIvr]\x20',_0x45be22));}}}})[_0xb990('0xad')](loggerGetContactDialer(_0xb990('0x1db'),_0x45be22,_0x4812ce));}};Dialer[_0xb990('0xa4')][_0xb990('0x133')]=function(_0x410d5b,_0x594cb2){var _0x348bdc=this;var _0x47280a=[];var _0x8f9536=_0x594cb2>=0x1?_0x594cb2:0x1;var _0x3732f1=[];if(_0x410d5b[_0xb990('0x56')]==='booked'){_0x8f9536=0x1;}var _0x16fbd5=Math['floor'](_0x410d5b[_0xb990('0x4a')]*_0x8f9536)-_0x410d5b[_0xb990('0x6d')]-_0x410d5b[_0xb990('0x1d4')];emitVoiceQueueSummary(_0x410d5b);if(_0x410d5b[_0xb990('0x1dc')]>0x0){var _0x25894c=_0x410d5b['dialLimitQueue']-_0x410d5b['originated']-_0x410d5b[_0xb990('0x50')]-_0x410d5b[_0xb990('0x1d4')]-_0x410d5b[_0xb990('0x4c')];if(_0x16fbd5>_0x25894c){_0x16fbd5=_0x25894c;}}if(_0x16fbd5>0x0){if(_0x410d5b[_0xb990('0x56')]===_0xb990('0x7')){_0x16fbd5=0x1;}if(_0x16fbd5>this[_0xb990('0x23')]){_0x16fbd5=this['maxNumberOriginate'];}_0x410d5b[_0xb990('0x1d4')]+=_0x16fbd5;for(var _0x2cf247 in this[_0xb990('0x21')]){if(this[_0xb990('0x21')][_0xb990('0x94')](_0x2cf247)){if(this[_0xb990('0x21')][_0x2cf247][_0xb990('0xa1')]===_0xb990('0x1dd')&&this[_0xb990('0x21')][_0x2cf247][_0xb990('0xac')]===_0xb990('0x1de')){_0x47280a['push'](this['agents'][_0x2cf247]['id']);}}}this[_0xb990('0xbf')](_0x410d5b['id'],_0x47280a,_0x16fbd5,_0x410d5b[_0xb990('0x1d5')])[_0xb990('0xb3')](function(_0x3dcf78){_0x410d5b[_0xb990('0x1d4')]-=_0x16fbd5;_0x410d5b[_0xb990('0x1d4')]=_0x410d5b[_0xb990('0x1d4')]>0x0?_0x410d5b[_0xb990('0x1d4')]:0x0;if(!checkContactEmpty(_0x3dcf78)){_0x348bdc[_0xb990('0xb2')](_0x410d5b)[_0xb990('0xb3')](sendMessageReschedule(_0x410d5b))['catch'](loggerCatch(_0xb990('0xb4')));}else{_0x410d5b['originated']+=_0x3dcf78[_0xb990('0x10f')];_0x410d5b[_0xb990('0x3a')]=_0x410d5b['dialMethod']===_0xb990('0x7')?_0xb990('0x14b'):_0xb990('0x1d6');for(var _0x28f842=0x0;_0x28f842<_0x3dcf78[_0xb990('0x10f')];_0x28f842+=0x1){if(_[_0xb990('0xaa')](_0x3dcf78[_0x28f842])||_[_0xb990('0xaa')](_0x3dcf78[_0x28f842][_0xb990('0x143')])||_[_0xb990('0xaa')](_0x3dcf78[_0x28f842][_0xb990('0x143')][_0xb990('0x144')])){_0x348bdc[_0xb990('0xc7')](_0xb990('0x1d8'),_0x410d5b,_0x3dcf78[_0x28f842]);}else{_0x348bdc[_0xb990('0xb5')](_[_0xb990('0x107')](_0x3dcf78[_0x28f842],[_0xb990('0xcc'),'Contact.phone']))[_0xb990('0xb3')](_0x348bdc[_0xb990('0x1be')](_0x410d5b,_0x3dcf78[_0x28f842]))[_0xb990('0xad')](_0x348bdc[_0xb990('0x1da')](_0xb990('0x1d8'),_0x410d5b));}}}})['catch'](loggerGetContactDialer('[getContactDialer2]',_0x410d5b,_0x16fbd5));}};Dialer[_0xb990('0xa4')][_0xb990('0x8a')]=function(_0x1e5407){var _0x36b8f8=this;if(_0x1e5407[_0xb990('0x1dc')]>0x0){var _0x5819f2=_0x1e5407[_0xb990('0x1dc')]-_0x1e5407[_0xb990('0x6d')]-_0x1e5407[_0xb990('0x50')];if(_0x5819f2>0x0){this[_0xb990('0x1df')](_0x1e5407);}else{loggerPredictiveCalls[_0xb990('0x79')](_0xb990('0x1e0'));}}else{this[_0xb990('0x1df')](_0x1e5407);}};Dialer['prototype'][_0xb990('0x1df')]=function(_0x56e62b){var _0x44e69b=this;var _0x5a617a=[];_0x56e62b[_0xb990('0x6d')]+=0x1;for(var _0x4adc26 in this['agents']){if(this['agents'][_0xb990('0x94')](_0x4adc26)){if(this[_0xb990('0x21')][_0x4adc26][_0xb990('0xa1')]==='not_inuse'&&this[_0xb990('0x21')][_0x4adc26]['status']===_0xb990('0x1de')){_0x5a617a[_0xb990('0x106')](this['agents'][_0x4adc26]['id']);}}}this['getContactDialer'](_0x56e62b['id'],_0x5a617a,0x1,_0x56e62b[_0xb990('0x1d5')])['then'](function(_0x1c7a50){if(!checkContactEmpty(_0x1c7a50)){checkContactLowerLimitOriginate(_0x56e62b,0x1,0x0);_0x44e69b[_0xb990('0xb2')](_0x56e62b)[_0xb990('0xb3')](sendMessageReschedule(_0x56e62b))[_0xb990('0xad')](loggerCatch(_0xb990('0xb4')));}else{_0x56e62b[_0xb990('0x3a')]=_0xb990('0x1d6');if(_['isNil'](_0x1c7a50[0x0])||_[_0xb990('0xaa')](_0x1c7a50[0x0][_0xb990('0x143')])||_[_0xb990('0xaa')](_0x1c7a50[0x0][_0xb990('0x143')][_0xb990('0x144')])){_0x44e69b[_0xb990('0xc7')](_0xb990('0x1d8'),_0x56e62b,_0x1c7a50[0x0]);}else{_0x44e69b[_0xb990('0xb5')](_['pick'](_0x1c7a50[0x0],[_0xb990('0xcc'),'Contact.phone']))[_0xb990('0xb3')](_0x44e69b[_0xb990('0x1be')](_0x56e62b,_0x1c7a50[0x0]))['catch'](_0x44e69b['loggerHandler']('[actionOriginatePredictive]\x20',_0x56e62b));}}})[_0xb990('0xad')](loggerGetContactDialer(_0xb990('0x1e1'),_0x56e62b,0x1));emitVoiceQueueSummary(_0x56e62b);};Dialer[_0xb990('0xa4')]['abandonmentRate']=function(_0x59be86,_0xa55603,_0x16bb43,_0x421228,_0x1ea120,_0x4dc3e8){loggerPredictive[_0xb990('0x79')](_0xb990('0x1e2'));loggerPredictive[_0xb990('0x79')](_0xb990('0x1e3'),_0x59be86);loggerPredictive[_0xb990('0x79')](_0xb990('0x1e4'),_0xa55603);loggerPredictive['info'](_0xb990('0x1e5'),_0x16bb43);loggerPredictive[_0xb990('0x79')](_0xb990('0x1e6'),_0x421228);loggerPredictive[_0xb990('0x79')](_0xb990('0x1e7'),_0x1ea120);loggerPredictive['info'](_0xb990('0x1e8'));return new BPromise(function(_0x55a375,_0x677ef){if(_0x59be86<=0x0||isNaN(_0x59be86)){return _0x677ef(msgResponse(_0xb990('0x1e9'),'Error',_0xb990('0x1ea')+_0x59be86));}if(_0x16bb43<=0x0||isNaN(_0x16bb43)){return _0x677ef(msgResponse('[abandonmentRate]',_0xb990('0x42'),_0xb990('0x1eb')+_0x16bb43));}if(_0x421228<=0x0||isNaN(_0x421228)){return _0x677ef(msgResponse(_0xb990('0x1e9'),_0xb990('0x42'),_0xb990('0x1ec')+_0x421228));}if(_0xa55603<=0x0||isNaN(_0xa55603)){return _0x677ef(msgResponse(_0xb990('0x1e9'),_0xb990('0x42'),_0xb990('0x1ed')+_0xa55603));}if(_0x1ea120<=0x0||isNaN(_0x1ea120)){return _0x677ef(msgResponse(_0xb990('0x1e9'),_0xb990('0x42'),_0xb990('0x1ee')+_0x1ea120));}_0x4dc3e8=_0x4dc3e8||0x0;var _0x17ea70=0x1/_0x16bb43;var _0x6dbb46=0x0;var _0x49c171=0x0;var _0x4eee1a=0x0;var _0xb887f4=0x0;for(var _0x19d784=0x0;_0x4eee1a<_0x1ea120;_0x19d784+=0x1){_0x49c171=_0x19d784/_0xa55603;_0x6dbb46=(_0x421228*_0x49c171+_0x4dc3e8)/_0x17ea70;_0x4eee1a=erlangb(_0x6dbb46,_0x59be86);_0xb887f4=_0x6dbb46/_0x59be86*(0x1-erlangb(_0x6dbb46,_0x59be86));}return _0x55a375({'erlangCalls':_0x19d784,'erlangCallToSecond':_0xa55603/_0x19d784,'erlangAbandonmentRate':_0x4eee1a,'erlangBusyFactor':_0xb887f4});});};Dialer[_0xb990('0xa4')]['busyFactor']=function(_0x591585,_0x59888a,_0xc8c989,_0x3e017d,_0xa5700a,_0x1d722e){loggerPredictive[_0xb990('0x79')]('----\x20Agent\x20Busy\x20Factor\x20----');loggerPredictive[_0xb990('0x79')]('M:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x591585);loggerPredictive['info'](_0xb990('0x1e4'),_0x59888a);loggerPredictive[_0xb990('0x79')](_0xb990('0x1e5'),_0xc8c989);loggerPredictive[_0xb990('0x79')](_0xb990('0x1e6'),_0x3e017d);loggerPredictive[_0xb990('0x79')](_0xb990('0x1ef'),_0xa5700a);loggerPredictive[_0xb990('0x79')](_0xb990('0x1e8'));return new BPromise(function(_0x224ba6,_0x121440){if(_0x591585<=0x0||isNaN(_0x591585)){return _0x121440(msgResponse(_0xb990('0x1f0'),_0xb990('0x42'),_0xb990('0x1ea')+_0x591585));}if(_0xc8c989<=0x0||isNaN(_0xc8c989)){return _0x121440(msgResponse(_0xb990('0x1f0'),_0xb990('0x42'),_0xb990('0x1eb')+_0xc8c989));}if(_0x3e017d<=0x0||isNaN(_0x3e017d)){return _0x121440(msgResponse('[busyFactor]','Error',_0xb990('0x1ec')+_0x3e017d));}if(_0x59888a<=0x0||isNaN(_0x59888a)){return _0x121440(msgResponse(_0xb990('0x1f0'),_0xb990('0x42'),_0xb990('0x1ed')+_0x59888a));}if(_0xa5700a<=0x0||isNaN(_0xa5700a)){return _0x121440(msgResponse(_0xb990('0x1f0'),_0xb990('0x42'),_0xb990('0x1f1')+_0xa5700a));}_0x1d722e=_0x1d722e||0x0;var _0x120ebf=0x1/_0xc8c989;var _0x206c47=0x0;var _0x1ba837=0x0;var _0xaa1c7b=0x0;var _0x41265a=0x0;for(var _0x271de4=0x0;_0x41265a<_0xa5700a;_0x271de4+=0x1){_0x1ba837=_0x271de4/_0x59888a;_0x206c47=(_0x3e017d*_0x1ba837+_0x1d722e)/_0x120ebf;_0xaa1c7b=erlangb(_0x206c47,_0x591585);_0x41265a=_0x206c47/_0x591585*(0x1-erlangb(_0x206c47,_0x591585));}return _0x224ba6({'erlangCalls':_0x271de4,'erlangCallToSecond':_0x59888a/_0x271de4,'erlangAbandonmentRate':_0xaa1c7b,'erlangBusyFactor':_0x41265a});});};module[_0xb990('0x1f2')]=Dialer;