Built motion from commit (unavailable).|2.5.27

[motion2.git] / server / services / ami / dialer / index.js

// *************************************************************************
// *                                                                       *
// * xCALLY Motion -  The Omnichannel Contact Center                       *
// * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
// *                                                                       *
// *************************************************************************
// *                                                                       *
// * Email: info@xcally.com                                                *
// * Website: https://www.xcally.com                                       *
// *                                                                       *
// *************************************************************************
// *                                                                       *
// * The SOFTWARE PRODUCT is protected by copyright laws and international *
// * copyright treaties, as well as other intellectual property laws and   *
// * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
// *                                                                       *
// *************************************************************************
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_0x2ae433=function(_0x139954){while(--_0x139954){_0x45c1b7['push'](_0x45c1b7['shift']());}};_0x2ae433(++_0x136e78);}(_0x0076,0x1e2));var _0x6007=function(_0x88cd7b,_0x4c884c){_0x88cd7b=_0x88cd7b-0x0;var _0x56fcc8=_0x0076[_0x88cd7b];return _0x56fcc8;};'use strict';var util=require(_0x6007('0x0'));var _=require(_0x6007('0x1'));var BPromise=require('bluebird');var uuid=require(_0x6007('0x2'));var moment=require(_0x6007('0x3'));var rr=require('rr');var md5=require(_0x6007('0x4'));var Redis=require(_0x6007('0x5'));var ut=require(_0x6007('0x6'));var config=require(_0x6007('0x7'));var logger=require(_0x6007('0x8'))('dialer');var loggerBooked=require('../../../config/logger')(_0x6007('0x9'));var loggerPredictive=require(_0x6007('0x8'))(_0x6007('0xa'));var loggerPredictiveCalls=require(_0x6007('0x8'))(_0x6007('0xb'));var loggerSyncQueueSummary=require('../../../config/logger')(_0x6007('0xc'));var ami=require('../ami');config['redis']=_[_0x6007('0xd')](config[_0x6007('0xe')],{'host':'localhost','port':0x18eb});var io=require(_0x6007('0xf'))(new Redis(config[_0x6007('0xe')]));var cmHopper=require(_0x6007('0x10'));var cmHopperHistory=require(_0x6007('0x11'));var cmHopperBlack=require(_0x6007('0x12'));var voiceQueueRt=require(_0x6007('0x13'));var Action=require(_0x6007('0x14'));var History=require(_0x6007('0x15'));var Final=require(_0x6007('0x16'));var AgentComplete=require('./agentComplete');var QueueCallerAbandon=require(_0x6007('0x17'));var Hangup=require('./hangup');var ipAgi=process[_0x6007('0x18')][_0x6007('0x19')]||_0x6007('0x1a');var strategy={'rrmemory':_0x6007('0x1b'),'roundrobin':_0x6007('0x1c')};var Sequence=function(){};Sequence[_0x6007('0x1d')][_0x6007('0x1e')]=function(_0x4b5f0c){this[_0x6007('0x1f')]=this[_0x6007('0x1f')]?this[_0x6007('0x1f')][_0x6007('0x20')](_0x4b5f0c):_0x4b5f0c();};function Dialer(_0x25050c,_0x44a8fe){this[_0x6007('0x21')]=new Sequence();this[_0x6007('0x22')]=_0x44a8fe;this[_0x6007('0x23')]=_0x25050c[_0x6007('0x23')];this[_0x6007('0x24')]=_0x25050c[_0x6007('0x24')];this['agents']=_0x25050c[_0x6007('0x25')];this['trunks']=_0x25050c[_0x6007('0x26')];this[_0x6007('0x27')]=config[_0x6007('0x27')]||0x2;this[_0x6007('0x28')]={};this['actions']={};this['contactsId']={};this[_0x6007('0x29')]={};this[_0x6007('0x2a')]={};this[_0x6007('0x2b')]={};this[_0x6007('0x2c')]={};this[_0x6007('0x2d')]={};this[_0x6007('0x2e')]={};this['queueBookedRR']={};ami['on']('agentconnect',this[_0x6007('0x2f')][_0x6007('0x30')](this));ami['on'](_0x6007('0x31'),this['syncQueueCallerAbandon']['bind'](this));ami['on'](_0x6007('0x32'),this[_0x6007('0x33')]['bind'](this));ami['on'](_0x6007('0x34'),this[_0x6007('0x35')][_0x6007('0x30')](this));ami['on'](_0x6007('0x36'),this[_0x6007('0xc')][_0x6007('0x30')](this));ami['on'](_0x6007('0x37'),this['syncHangup'][_0x6007('0x30')](this));ami['on'](_0x6007('0x38'),this[_0x6007('0x39')][_0x6007('0x30')](this));ami['on'](_0x6007('0x3a'),this['syncVarSet'][_0x6007('0x30')](this));ami['on'](_0x6007('0x3b'),this[_0x6007('0x3c')][_0x6007('0x30')](this));ami['on'](_0x6007('0x3d'),this[_0x6007('0x3e')]['bind'](this));this['loopCampaigns']();this[_0x6007('0x3f')]();}function isNotNull(_0x1c5f53){return _0x1c5f53!==null&&!_[_0x6007('0x40')](_0x1c5f53);}function checkIsLoggedIn(_0x579b94,_0x47776a){return function(){if(_0x47776a<=0x0){_0x579b94[_0x6007('0x41')]=_0x6007('0x42');throw _0x579b94['name']+_0x6007('0x43');}};}function isActive(_0x4b8fbc){return _0x4b8fbc;}function checkIsActive(_0x28e3f8,_0x4c4219){return function(){if(!isActive(_0x4c4219)){_0x28e3f8['message']='NOT_ACTIVE';throw _0x28e3f8[_0x6007('0x44')]+_0x6007('0x45');}};}function checkInterval(_0x33bea0){return function(){if(!isNotNull(_0x33bea0[_0x6007('0x46')])){_0x33bea0[_0x6007('0x41')]=_0x6007('0x47');throw _0x33bea0[_0x6007('0x44')]+_0x6007('0x48');}if(!isNotNull(_0x33bea0[_0x6007('0x46')]['Intervals'])){_0x33bea0[_0x6007('0x41')]=_0x6007('0x47');throw _0x33bea0[_0x6007('0x44')]+'\x20INTERVAL_IS_NULL';}if(!isNotNull(_['isEmpty'](_0x33bea0[_0x6007('0x46')]['Intervals']))){_0x33bea0[_0x6007('0x41')]=_0x6007('0x47');throw _0x33bea0[_0x6007('0x44')]+_0x6007('0x48');}};}function msgResponse(_0x383644,_0x53a1b5,_0x3cb20a){return{'action':_0x383644,'response':_0x53a1b5,'message':_0x3cb20a,'stack':_0x3cb20a};}function myreject(_0x5a18f9){return function(_0x3d2220){return _0x5a18f9(msgResponse(_0x6007('0x49'),_0x6007('0x4a'),JSON[_0x6007('0x4b')](_0x3d2220)));};}function getSeconds(_0x343e7e,_0x113d4a){var _0xc36763=moment(_0x343e7e)[_0x6007('0x4c')](0x0);var _0x3a7997=moment(_0x113d4a)[_0x6007('0x4c')](0x0);return _0xc36763[_0x6007('0x4d')](_0x3a7997,_0x6007('0x4e'));}function emit(_0x542e88,_0x472748,_0x56f399){io['to'](_0x542e88)[_0x6007('0x4f')](_0x472748,_0x56f399);}function emitVoiceQueueSummary(_0x2aef9d){if(_0x2aef9d[_0x6007('0x50')]===_0x6007('0x51')){var _0x4a8491={'id':_0x2aef9d['id'],'name':_0x2aef9d[_0x6007('0x44')],'strategy':_0x2aef9d['strategy'],'answered':_0x2aef9d['answered'],'available':_0x2aef9d[_0x6007('0x52')],'loggedIn':_0x2aef9d[_0x6007('0x53')],'pTalking':_0x2aef9d['pTalking'],'sumBillable':_0x2aef9d['sumBillable'],'sumDuration':_0x2aef9d['sumDuration'],'sumHoldTime':_0x2aef9d[_0x6007('0x54')]||0x0,'talking':_0x2aef9d[_0x6007('0x55')],'total':_0x2aef9d[_0x6007('0x56')],'type':_0x2aef9d[_0x6007('0x50')],'unmanaged':_0x2aef9d[_0x6007('0x57')],'abandoned':_0x2aef9d[_0x6007('0x58')],'waiting':_0x2aef9d[_0x6007('0x59')],'loggedInDb':_0x2aef9d[_0x6007('0x5a')],'dialActive':_0x2aef9d[_0x6007('0x5b')],'dialMethod':_0x2aef9d[_0x6007('0x5c')],'dialOriginateCallerIdName':_0x2aef9d[_0x6007('0x5d')],'dialOriginateCallerIdNumber':_0x2aef9d['dialOriginateCallerIdNumber'],'dialOriginateTimeout':_0x2aef9d[_0x6007('0x5e')],'dialPrefix':_0x2aef9d[_0x6007('0x5f')],'outboundAnswerAgiCallsDay':_0x2aef9d['outboundAnswerAgiCallsDay'],'outboundAnswerCallsDay':_0x2aef9d[_0x6007('0x60')],'outboundBlacklistCallsDay':_0x2aef9d[_0x6007('0x61')],'outboundBusyCallsDay':_0x2aef9d[_0x6007('0x62')],'outboundCongestionCallsDay':_0x2aef9d[_0x6007('0x63')],'outboundDropCallsDayACS':_0x2aef9d[_0x6007('0x64')],'outboundDropCallsDayCallersExit':_0x2aef9d['outboundDropCallsDayCallersExit'],'outboundDropCallsDayTimeout':_0x2aef9d[_0x6007('0x65')],'outboundNoAnswerCallsDay':_0x2aef9d['outboundNoAnswerCallsDay'],'outboundNoSuchCallsDay':_0x2aef9d[_0x6007('0x66')],'outboundOriginateFailureCallsDay':_0x2aef9d[_0x6007('0x67')],'outboundReCallsDay':_0x2aef9d[_0x6007('0x68')],'outboundRejectCallsDay':_0x2aef9d[_0x6007('0x69')],'outboundUnknownCallsDay':_0x2aef9d['outboundUnknownCallsDay'],'predictiveIntervalAnsweredCalls':_0x2aef9d[_0x6007('0x6a')],'predictiveIntervalAvgHoldtime':_0x2aef9d[_0x6007('0x6b')],'predictiveIntervalAvgTalktime':_0x2aef9d['predictiveIntervalAvgTalktime'],'predictiveIntervalDroppedCallsCallersExit':_0x2aef9d[_0x6007('0x6c')],'predictiveIntervalDroppedCallsTimeout':_0x2aef9d['predictiveIntervalDroppedCallsTimeout'],'predictiveIntervalErlangCalls':_0x2aef9d[_0x6007('0x6d')],'predictiveIntervalErlangCallsDroppedCalls':_0x2aef9d[_0x6007('0x6e')],'predictiveIntervalHitRate':_0x2aef9d[_0x6007('0x6f')],'predictiveIntervalMultiplicativeFactor':_0x2aef9d['predictiveIntervalMultiplicativeFactor'],'predictiveIntervalPauses':_0x2aef9d['predictiveIntervalPauses'],'predictiveIntervalAvailable':_0x2aef9d['predictiveIntervalAvailable'],'predictiveIntervalTotalCalls':_0x2aef9d[_0x6007('0x70')],'message':_0x2aef9d[_0x6007('0x41')],'originated':_0x2aef9d[_0x6007('0x71')],'erlangCalls':_0x2aef9d[_0x6007('0x72')],'erlangCallToSecond':_0x2aef9d[_0x6007('0x73')],'erlangAbandonmentRate':_0x2aef9d[_0x6007('0x74')],'erlangBusyFactor':_0x2aef9d[_0x6007('0x75')],'startPredictive':_0x2aef9d['startPredictive'],'startProgressive':_0x2aef9d[_0x6007('0x2c')]};if(_0x2aef9d['Trunk']){_0x4a8491[_0x6007('0x76')]={'id':_0x2aef9d['Trunk']['id'],'name':_0x2aef9d[_0x6007('0x76')][_0x6007('0x44')],'active':_0x2aef9d[_0x6007('0x76')][_0x6007('0x77')],'callerid':_0x2aef9d[_0x6007('0x76')][_0x6007('0x78')]};}if(_0x2aef9d[_0x6007('0x46')]){_0x4a8491[_0x6007('0x46')]={'id':_0x2aef9d[_0x6007('0x46')]['id'],'name':_0x2aef9d[_0x6007('0x46')][_0x6007('0x44')]};}var _0x793eb=md5(JSON[_0x6007('0x4b')](_0x4a8491));if(_0x2aef9d['md5']!==_0x793eb){_0x2aef9d['md5']=_0x793eb;emit(util[_0x6007('0x79')](_0x6007('0x7a'),_0x4a8491[_0x6007('0x44')]),_0x6007('0x7b'),_0x4a8491);}}}function emitCampaignSummary(_0x61ce1a){if(_0x61ce1a[_0x6007('0x50')]==='ivr'){emit(util[_0x6007('0x79')](_0x6007('0x7c'),_0x61ce1a['name']),_0x6007('0x7d'),_0x61ce1a);}}function checkGetDataPredictive(_0x3d8ace){if(isNotNull(_0x3d8ace)&&!_[_0x6007('0x7e')](_0x3d8ace)){loggerPredictive[_0x6007('0x7f')](_0x6007('0x80'));loggerPredictive[_0x6007('0x7f')]('Total\x20Calls:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x3d8ace[_0x6007('0x70')]);loggerPredictive['info'](_0x6007('0x81'),_0x3d8ace[_0x6007('0x6a')]);loggerPredictive[_0x6007('0x7f')](_0x6007('0x82'),_0x3d8ace['predictiveIntervalDroppedCallsTimeout']);loggerPredictive['info'](_0x6007('0x83'),_0x3d8ace[_0x6007('0x6c')]);loggerPredictive[_0x6007('0x7f')](_0x6007('0x84'),_0x3d8ace[_0x6007('0x6b')]);loggerPredictive[_0x6007('0x7f')](_0x6007('0x85'),_0x3d8ace[_0x6007('0x86')]);loggerPredictive[_0x6007('0x7f')](_0x6007('0x87'));if(_0x3d8ace['predictiveIntervalTotalCalls']>0x0){if(!_[_0x6007('0x40')](_0x3d8ace[_0x6007('0x86')])&&_0x3d8ace[_0x6007('0x86')]>0x0){return!![];}loggerPredictive[_0x6007('0x7f')](_0x6007('0x88'));if(!_[_0x6007('0x40')](_0x3d8ace[_0x6007('0x6b')])&&_0x3d8ace[_0x6007('0x6b')]>0x0){return!![];}loggerPredictive[_0x6007('0x7f')](_0x6007('0x89'));}else{loggerPredictive[_0x6007('0x7f')](_0x6007('0x8a'));}}else{loggerPredictive[_0x6007('0x7f')](_0x6007('0x8b'));}return![];}function mergeDataErlangB(_0x477f5b){return function(_0x175445){loggerPredictive[_0x6007('0x7f')](_0x6007('0x8c'));loggerPredictive[_0x6007('0x7f')]('Scheduled\x20Calls:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x175445[_0x6007('0x72')]);loggerPredictive[_0x6007('0x7f')](_0x6007('0x8d'),_0x175445[_0x6007('0x73')]);loggerPredictive[_0x6007('0x7f')](_0x6007('0x8e'),_0x175445[_0x6007('0x74')]);loggerPredictive['info'](_0x6007('0x8f'),_0x175445['erlangBusyFactor']);loggerPredictive[_0x6007('0x7f')](_0x6007('0x8e'),_0x175445[_0x6007('0x74')]);loggerPredictive[_0x6007('0x7f')](_0x6007('0x87'));_['merge'](_0x477f5b,_0x175445);};}function getDiff(_0x1f1db7){var _0x51d693=moment()[_0x6007('0x4c')](0x0);var _0x5a54a1=moment(_0x1f1db7)[_0x6007('0x4c')](0x0);return _0x51d693['diff'](_0x5a54a1,'seconds');}function ifInterval(_0x43cbe3,_0x5cb01f){if(_[_0x6007('0x40')](_0x5cb01f)){return![];}return getDiff(_0x5cb01f)<_0x43cbe3*0x3c;}function freeVariablesPredictive(_0x3998bc){if(isNotNull(_0x3998bc)){if(!_[_0x6007('0x40')](_0x3998bc[_0x6007('0x2c')])){_0x3998bc['startProgressive']=undefined;loggerPredictive['info'](_0x3998bc[_0x6007('0x44')],'clearing\x20variable\x20start\x20progressive');}if(!_[_0x6007('0x40')](_0x3998bc[_0x6007('0x2b')])){_0x3998bc['startPredictive']=undefined;loggerPredictive[_0x6007('0x7f')](_0x3998bc[_0x6007('0x44')],'clearing\x20variable\x20start\x20predictive');}if(!_[_0x6007('0x40')](_0x3998bc['handlePredictive'])){clearInterval(_0x3998bc[_0x6007('0x90')]);_0x3998bc['handlePredictive']=undefined;loggerPredictive[_0x6007('0x7f')](_0x3998bc[_0x6007('0x44')],_0x6007('0x91'));}}}function erlangb(_0x20161d,_0x2e6baf){if(_0x2e6baf===0x0){return 0x0;}var _0x1b4a24=0x1;for(var _0x2a7670=0x1;_0x2a7670<=_0x2e6baf;_0x2a7670+=0x1){_0x1b4a24=0x1+_0x1b4a24*_0x2a7670/_0x20161d;}return 0x1/_0x1b4a24;}function isVoiceQueueOutbound(_0x7030ca){return _0x7030ca===_0x6007('0x51');}function isNotPreview(_0x565a39){return _0x565a39!==_0x6007('0x22');}function isCampaignIvr(_0x3f8316){return _0x3f8316==='ivr';}function getCallerId(_0x30a6c2,_0x4014ab,_0x20e527){if(!_['isUndefined'](_0x20e527)&&typeof _0x20e527===_0x6007('0x92')&&!_[_0x6007('0x7e')](_0x20e527)){if(!_['isUndefined'](_0x4014ab)&&typeof _0x4014ab===_0x6007('0x92')&&!_['isEmpty'](_0x4014ab)){return util[_0x6007('0x79')](_0x6007('0x93'),_0x4014ab,_0x20e527);}return util[_0x6007('0x79')](_0x6007('0x93'),_0x20e527,_0x20e527);}if(!_[_0x6007('0x40')](_0x30a6c2)&&typeof _0x30a6c2===_0x6007('0x92')&&!_[_0x6007('0x7e')](_0x30a6c2)){return _0x30a6c2;}return _0x6007('0x94');}function loggerCatchQueueSummary(_0x8cafbb,_0x295bc1){return function(_0x3c3cda){freeVariablesPredictive(_0x295bc1);emitVoiceQueueSummary(_0x295bc1);emitCampaignSummary(_0x295bc1);loggerSyncQueueSummary[_0x6007('0x95')](_0x8cafbb,util[_0x6007('0x96')](_0x3c3cda,{'showHidden':![],'depth':null}));};}function loggerCatchPredictive(_0x12bd99,_0x12912a){return function(_0x4c1c3a){loggerPredictive[_0x6007('0x95')](_0x12912a[_0x6007('0x44')],_0x12bd99);loggerPredictive[_0x6007('0x95')](_0x4c1c3a[_0x6007('0x97')]);freeVariablesPredictive(_0x12912a);};}function loggerCatch(_0x5bc7e7){return function(_0x3dbd2a){logger[_0x6007('0x95')](_0x5bc7e7,util[_0x6007('0x96')](_0x3dbd2a,{'showHidden':![],'depth':null}));};}function checkContactEmpty(_0x34138a){return _0x34138a&&!_[_0x6007('0x40')](_0x34138a)&&_0x34138a['length']>0x0;}function decremetOriginate(_0x1371db){if(!_[_0x6007('0x40')](_0x1371db)&&_0x1371db!==null){if(typeof _0x1371db[_0x6007('0x71')]!==_0x6007('0x98')){if(_0x1371db[_0x6007('0x71')]>0x0){_0x1371db[_0x6007('0x71')]-=0x1;}else{logger['error']('[decremetOriginate]\x20object\x20originated\x20is\x20negative');}}}else{logger[_0x6007('0x95')]('[decremetOriginate]\x20is\x20null\x20or\x20undefined');}}function checkContactLowerLimitOriginate(_0x3493e0,_0x2b61f6,_0xd63d6f){if(_0x2b61f6>_0xd63d6f){for(var _0x4fe7c6=0x0;_0x4fe7c6<_0x2b61f6-_0xd63d6f;_0x4fe7c6+=0x1){decremetOriginate(_0x3493e0);}}}function loggerGetContactDialer(_0x368657,_0x4d79b5,_0x2aa686){return function(_0xfef56b){checkContactLowerLimitOriginate(_0x4d79b5,_0x2aa686,0x0);logger[_0x6007('0x95')](_0x368657,util['inspect'](_0xfef56b,{'showHidden':![],'depth':null}));};}function sendMessageReschedule(_0x788e60){return function(_0x4b4a95){if(isNotNull(_0x4b4a95)&&isNotNull(_0x4b4a95[0x0])){if(_0x4b4a95[0x0]['contactsRescheduled']>0x0){_0x788e60[_0x6007('0x41')]=_0x6007('0x99');logger[_0x6007('0x7f')](_0x6007('0x9a')+_0x788e60[_0x6007('0x44')],_0x4b4a95[0x0][_0x6007('0x9b')],_0x6007('0x9c'));}else{_0x788e60[_0x6007('0x41')]=_0x6007('0x9d');logger[_0x6007('0x7f')](_0x6007('0x9e')+_0x788e60[_0x6007('0x44')]);}}};}function notSendMessagesQueue(_0x28627d){if(_0x28627d['sendMessageOneNotActive']){freeVariablesPredictive(_0x28627d);if(_0x28627d[_0x6007('0x71')]===0x0&&_0x28627d[_0x6007('0x55')]===0x0&&_0x28627d['waiting']===0x0&&(_0x28627d['pTalking']||0x0)===0x0){_0x28627d[_0x6007('0x9f')]=![];_0x28627d['available']=0x0;_0x28627d[_0x6007('0x41')]=_0x6007('0xa0');loggerSyncQueueSummary[_0x6007('0x95')](_0x6007('0xa1'),_0x28627d[_0x6007('0x44')],_0x6007('0xa2'));}else{_0x28627d[_0x6007('0x41')]=_0x6007('0xa3');loggerSyncQueueSummary[_0x6007('0x95')](_0x6007('0xa1'),_0x28627d['name'],_0x6007('0xa4'));}emitVoiceQueueSummary(_0x28627d);}}function notSendMessagesCampaign(_0x59bc09){if(_0x59bc09['sendMessageOneNotActive']){if(_0x59bc09[_0x6007('0x71')]===0x0){_0x59bc09['sendMessageOneNotActive']=![];_0x59bc09[_0x6007('0x41')]='NOT_ACTIVE';loggerSyncQueueSummary['error']('[syncQueueSummary]\x20Campaign\x20Ivr:\x20',_0x59bc09[_0x6007('0x44')],_0x6007('0xa2'));}else{_0x59bc09[_0x6007('0x41')]=_0x6007('0xa3');loggerSyncQueueSummary[_0x6007('0x95')]('[syncQueueSummary]\x20Campaign\x20Ivr:\x20',_0x59bc09[_0x6007('0x44')],_0x6007('0xa4'));}emitCampaignSummary(_0x59bc09);}}function createObjHistory(_0x59e27a,_0x3db7fb,_0x3daf11,_0x2a4f41,_0x3947c6){_0x59e27a[_0x6007('0x41')]=_0x3daf11;var _0x45b2d1=new Action(_0x59e27a,_0x3db7fb);var _0x5771b5=new History(_0x45b2d1);_0x5771b5[_0x6007('0xa5')]=_0x2a4f41;_0x5771b5[_0x6007('0xa6')]=_0x3947c6;_0x5771b5[_0x6007('0xa7')]=_0x45b2d1[_0x6007('0xa8')];return _0x5771b5;}Dialer['prototype'][_0x6007('0x3f')]=function(){var _0x780a1b=this;setInterval(function(){_0x780a1b[_0x6007('0xa9')](_0x780a1b[_0x6007('0x29')],_0x6007('0xaa'));_0x780a1b[_0x6007('0xa9')](_0x780a1b['actions'],_0x6007('0xab'));},0x32c8);};Dialer[_0x6007('0x1d')]['clearZombieChannels']=function(_0x4e4eb6,_0x162c18){var _0x495e34=this;for(var _0x2cbf6e in _0x4e4eb6){if(typeof _0x4e4eb6[_0x2cbf6e]!==_0x6007('0x98')){this[_0x6007('0x21')][_0x6007('0x1e')](function(){if(!_[_0x6007('0xac')](_0x4e4eb6[_0x2cbf6e])){return ami[_0x6007('0xad')]({'action':_0x6007('0xae'),'channel':_0x4e4eb6[_0x2cbf6e][_0x6007('0xaf')]})[_0x6007('0xb0')](function(_0x22540e){if(_0x22540e[_0x6007('0x41')]===_0x6007('0xb1')){setTimeout(function(){if(_0x4e4eb6[_0x2cbf6e]&&_0x4e4eb6[_0x2cbf6e][_0x6007('0x50')]!==_0x6007('0xb2')){_0x495e34[_0x6007('0xb3')](_0x495e34[_0x6007('0x23')][_0x4e4eb6[_0x2cbf6e][_0x6007('0xb4')]]);logger['error'](_0x6007('0xb5'),_0x162c18,_0x2cbf6e,_0x4e4eb6[_0x2cbf6e][_0x6007('0xb4')]);delete _0x4e4eb6[_0x2cbf6e];}if(_0x4e4eb6[_0x2cbf6e]&&_0x4e4eb6[_0x2cbf6e][_0x6007('0x50')]==='ivr'){_0x495e34[_0x6007('0xb3')](_0x495e34[_0x6007('0x24')][_0x4e4eb6[_0x2cbf6e][_0x6007('0xb4')]]);logger[_0x6007('0x95')](_0x6007('0xb6'),_0x162c18,_0x2cbf6e,_0x4e4eb6[_0x2cbf6e]['queue']);delete _0x4e4eb6[_0x2cbf6e];}},0x2328);}});}});}}};Dialer[_0x6007('0x1d')]['countReScheduled']=function(_0x3542e6){return BPromise[_0x6007('0xb7')]()[_0x6007('0xb8')](cmHopper[_0x6007('0xb9')](_0x3542e6))[_0x6007('0xb0')](loggerCatch(_0x6007('0xba')));};Dialer[_0x6007('0x1d')][_0x6007('0xbb')]=function(_0x448b8b){return BPromise[_0x6007('0xb7')]()[_0x6007('0xb8')](cmHopperBlack[_0x6007('0xbb')](_0x448b8b))[_0x6007('0xb0')](loggerCatch(_0x6007('0xbc')));};Dialer[_0x6007('0x1d')][_0x6007('0xbd')]=function(_0x5c758a){return BPromise[_0x6007('0xb7')]()[_0x6007('0xb8')](cmHopperBlack[_0x6007('0xbd')](_0x5c758a))[_0x6007('0xb0')](loggerCatch(_0x6007('0xbe')));};Dialer[_0x6007('0x1d')][_0x6007('0xbf')]=function(_0x232257){return BPromise[_0x6007('0xb7')]()[_0x6007('0xb8')](cmHopperHistory[_0x6007('0xc0')](_0x232257))['catch'](loggerCatch(_0x6007('0xc1')));};Dialer[_0x6007('0x1d')]['rescheduleContact']=function(_0x5d8859){return BPromise['resolve']()[_0x6007('0xb8')](cmHopper[_0x6007('0xc2')](_0x5d8859))['catch'](loggerCatch(_0x6007('0xc3')));};Dialer[_0x6007('0x1d')][_0x6007('0xc4')]=function(_0xe37048,_0xde3da7,_0x5eb835){return BPromise[_0x6007('0xb7')]()['then'](cmHopper['unlockContact'](_0xe37048,_0xde3da7,_0x5eb835))['catch'](loggerCatch(_0x6007('0xc5')));};Dialer[_0x6007('0x1d')][_0x6007('0xc6')]=function(_0x5339f4,_0xfeaf5a,_0x3eb461,_0x5c88b3){return BPromise[_0x6007('0xb7')]()[_0x6007('0xb8')](cmHopper['getContactDialer'](_0x5339f4,_0xfeaf5a,_0x3eb461,_0x5c88b3))['catch'](loggerCatch('[getContactDialer]\x20'));};Dialer['prototype']['getContactDialerIvr']=function(_0xc264e0,_0x3d2965,_0x2a3652){return BPromise[_0x6007('0xb7')]()[_0x6007('0xb8')](cmHopper[_0x6007('0xc7')](_0xc264e0,_0x3d2965,_0x2a3652))[_0x6007('0xb0')](loggerCatch('[getContactDialer]\x20'));};Dialer[_0x6007('0x1d')][_0x6007('0xc8')]=function(_0x6e91d5){return BPromise['resolve']()[_0x6007('0xb8')](voiceQueueRt['getVoiceQueueRtPauses'](_0x6e91d5))['catch'](loggerCatch(_0x6007('0xc9')));};Dialer['prototype']['moveContactManagedDialer']=function(_0x4fc4d2){return BPromise[_0x6007('0xb7')]()[_0x6007('0xb8')](cmHopper[_0x6007('0xca')](_0x4fc4d2))[_0x6007('0xb0')](loggerCatch(_0x6007('0xcb')));};Dialer[_0x6007('0x1d')][_0x6007('0xcc')]=function(_0xe3081d){return BPromise[_0x6007('0xb7')]()[_0x6007('0xb8')](cmHopperHistory[_0x6007('0xcc')](_0xe3081d))[_0x6007('0xb0')](loggerCatch('[createHistory]\x20'));};Dialer[_0x6007('0x1d')][_0x6007('0xb3')]=function(_0x14935e){if(!_[_0x6007('0x40')](_0x14935e)&&_0x14935e!==null){if(typeof _0x14935e[_0x6007('0x71')]!==_0x6007('0x98')){if(_0x14935e[_0x6007('0x71')]>0x0){_0x14935e['originated']-=0x1;}else{logger[_0x6007('0x95')](_0x6007('0xcd'));}}}else{logger[_0x6007('0x95')]('[updateOriginated]\x20is\x20null\x20or\x20undefined');}};Dialer[_0x6007('0x1d')][_0x6007('0xce')]=function(_0x197397,_0x2e65ae){var _0x1d894b=this;return function(_0x5811c2){_0x1d894b[_0x6007('0xb3')](_0x2e65ae);logger[_0x6007('0x95')](_0x197397,util['inspect'](_0x5811c2,{'showHidden':![],'depth':null}));};};Dialer[_0x6007('0x1d')][_0x6007('0xcf')]=function(_0x403ebb,_0x2ba1f2,_0x319b5a){var _0x133da6={'state':0x19,'statedesc':'notFound'};this[_0x6007('0xb3')](_0x2ba1f2);this['saveInDb'](_[_0x6007('0xd0')](_0x133da6,_[_0x6007('0xd1')](_0x319b5a,['ContactId',_0x6007('0xd2'),'UserId','VoiceQueueId',_0x6007('0xd3')])),_0x6007('0xd4'),_0x6007('0xd5'));logger['error'](_0x403ebb);};Dialer[_0x6007('0x1d')]['isSuccess']=function(_0x56564c){return _0x56564c===_0x6007('0xd6');};Dialer[_0x6007('0x1d')]['isTrunkReachable']=function(_0x1bdced){return!_[_0x6007('0x40')](_0x1bdced)&&_0x1bdced&&!_['isUndefined'](_0x1bdced[_0x6007('0x44')])&&!_[_0x6007('0x40')](_0x1bdced[_0x6007('0x77')])&&_0x1bdced[_0x6007('0x77')]&&(this[_0x6007('0x26')][util[_0x6007('0x79')]('SIP/%s',_0x1bdced[_0x6007('0x44')])][_0x6007('0xae')]==='reachable'||this[_0x6007('0x26')][util[_0x6007('0x79')](_0x6007('0xd7'),_0x1bdced[_0x6007('0x44')])][_0x6007('0xae')]===_0x6007('0xd8'));};Dialer[_0x6007('0x1d')][_0x6007('0xd9')]=function(_0x3a4472,_0x55b344,_0x31b7d2){this['createHistory'](_0x3a4472)[_0x6007('0xb0')](loggerCatch(_0x55b344));this[_0x6007('0xca')](_0x3a4472)['catch'](loggerCatch(_0x31b7d2));};Dialer[_0x6007('0x1d')][_0x6007('0xda')]=function(_0x1a084f){var _0x29804b=this[_0x6007('0x29')][_0x1a084f[_0x6007('0xdb')]];var _0x401698;if(!_[_0x6007('0xac')](_0x1a084f)&&!_['isNil'](_0x1a084f[_0x6007('0xdc')])&&!_[_0x6007('0xac')](_0x1a084f['variable'][_0x6007('0xdd')])&&_0x1a084f[_0x6007('0xde')]===_0x6007('0xdf')&&_0x29804b){if(_0x29804b['type']!==_0x6007('0xb2')&&this[_0x6007('0x23')][_0x29804b[_0x6007('0xb4')]][_0x6007('0xe0')]&&_0x1a084f[_0x6007('0xe1')]===_0x6007('0xe2')){delete this[_0x6007('0x29')][_0x1a084f[_0x6007('0xdb')]];this['updateOriginated'](this[_0x6007('0x23')][_0x29804b['queue']]);this[_0x6007('0x23')][_0x29804b[_0x6007('0xb4')]][_0x6007('0x60')]+=0x1;this[_0x6007('0x23')][_0x29804b[_0x6007('0xb4')]]['outboundAnswerAgiCallsDay']+=0x1;_0x401698=new Hangup(_0x29804b,_0x1a084f);_0x401698[_0x6007('0xa5')]=0x12;_0x401698[_0x6007('0xa6')]=_0x6007('0xe3');_0x401698[_0x6007('0xe4')]=_0x6007('0xe5');this['saveInDb'](_0x401698,_0x6007('0xe6'),'[syncHangupInAMD]');}if(_0x29804b[_0x6007('0x50')]!==_0x6007('0xb2')&&this[_0x6007('0x23')][_0x29804b[_0x6007('0xb4')]][_0x6007('0xe0')]&&_0x1a084f[_0x6007('0xe1')]===_0x6007('0xe7')){var _0x395e6f=this;return new BPromise(function(_0x24baac,_0x2d2ad9){delete _0x395e6f[_0x6007('0x29')][_0x1a084f[_0x6007('0xdb')]];_0x395e6f[_0x6007('0xb3')](_0x395e6f[_0x6007('0x23')][_0x29804b['queue']]);_0x395e6f['voiceQueues'][_0x29804b[_0x6007('0xb4')]][_0x6007('0x60')]+=0x1;_0x395e6f['voiceQueues'][_0x29804b['queue']]['outboundAnswerAgiCallsDay']+=0x1;var _0x4e5a28=_0x395e6f[_0x6007('0x23')][_0x29804b[_0x6007('0xb4')]];var _0x2e7284=new Hangup(_0x29804b,_0x1a084f);_0x2e7284['state']=0x13;_0x2e7284[_0x6007('0xa6')]=_0x6007('0xe8');_0x2e7284['membername']=_0x6007('0xe5');_0x2e7284[_0x6007('0xe9')]+=0x1;_0x2e7284['countglobal']+=0x1;_0x2e7284[_0x6007('0xea')]=!![];_0x395e6f[_0x6007('0xcc')](_0x2e7284)[_0x6007('0xb0')](loggerCatch('[syncAgentComplete][createHistory][0]'));if(_0x2e7284[_0x6007('0xeb')]+_0x2e7284[_0x6007('0xec')]+_0x2e7284[_0x6007('0xed')]+_0x2e7284[_0x6007('0xee')]+_0x2e7284['countdropretry']+_0x2e7284[_0x6007('0xef')]+_0x2e7284[_0x6007('0xe9')]+_0x2e7284['countagentrejectretry']>=_0x4e5a28['dialGlobalMaxRetry']){_0x395e6f[_0x6007('0xf0')](_0x2e7284,_0x24baac,_0x2d2ad9,_0x6007('0xf1'));}else{if(_0x2e7284[_0x6007('0xe9')]>=_0x4e5a28[_0x6007('0xf2')]){_0x395e6f[_0x6007('0xf3')](_0x2e7284,_0x24baac,_0x2d2ad9,_0x6007('0xf4'));}else{_0x395e6f[_0x6007('0xc2')]({'active':![],'countmachineretry':_0x2e7284['countmachineretry'],'scheduledat':moment()[_0x6007('0xf5')](_0x4e5a28[_0x6007('0xf6')],_0x6007('0xf7'))['format'](_0x6007('0xf8')),'ContactId':_0x2e7284[_0x6007('0xf9')],'ListId':_0x2e7284[_0x6007('0xd2')],'VoiceQueueId':_0x2e7284[_0x6007('0xfa')]||undefined,'CampaignId':_0x2e7284[_0x6007('0xd3')]||undefined})[_0x6007('0xb0')](loggerCatch(_0x6007('0xfb')));_0x24baac({'reschedule':0x1});}}});}if(_0x29804b['type']==='ivr'&&this[_0x6007('0x24')][_0x29804b['queue']]['dialAMDActive']&&_0x1a084f['value']===_0x6007('0xe2')){delete this[_0x6007('0x29')][_0x1a084f[_0x6007('0xdb')]];this[_0x6007('0xb3')](this[_0x6007('0x24')][_0x29804b['queue']]);_0x401698=new Hangup(_0x29804b,_0x1a084f);_0x401698['state']=0x12;_0x401698[_0x6007('0xa6')]=_0x6007('0xe3');_0x401698[_0x6007('0xe4')]=_0x6007('0xe5');this[_0x6007('0xd9')](_0x401698,_0x6007('0xfc'),_0x6007('0xfd'));}if(_0x29804b['type']===_0x6007('0xb2')&&this[_0x6007('0x24')][_0x29804b['queue']][_0x6007('0xe0')]&&_0x1a084f['value']==='MACHINE'){var _0x395e6f=this;return new BPromise(function(_0x44dd6e,_0x2eb5db){delete _0x395e6f[_0x6007('0x29')][_0x1a084f[_0x6007('0xdb')]];_0x395e6f[_0x6007('0xb3')](_0x395e6f['campaigns'][_0x29804b[_0x6007('0xb4')]]);_0x395e6f[_0x6007('0x24')][_0x29804b[_0x6007('0xb4')]][_0x6007('0x60')]+=0x1;_0x395e6f[_0x6007('0x24')][_0x29804b[_0x6007('0xb4')]][_0x6007('0xfe')]+=0x1;var _0x45c86c=_0x395e6f[_0x6007('0x24')][_0x29804b[_0x6007('0xb4')]];var _0x14925d=new Hangup(_0x29804b,_0x1a084f);_0x14925d[_0x6007('0xa5')]=0x13;_0x14925d['statedesc']='Machine';_0x14925d[_0x6007('0xe4')]='AMD';_0x14925d['countmachineretry']+=0x1;_0x14925d[_0x6007('0xff')]+=0x1;_0x14925d[_0x6007('0xea')]=!![];_0x395e6f[_0x6007('0xcc')](_0x14925d)[_0x6007('0xb0')](loggerCatch('[syncAgentComplete][createHistory][0]'));if(_0x14925d[_0x6007('0xeb')]+_0x14925d[_0x6007('0xec')]+_0x14925d['countnoanswerretry']+_0x14925d[_0x6007('0xee')]+_0x14925d[_0x6007('0x100')]+_0x14925d[_0x6007('0xef')]+_0x14925d['countmachineretry']+_0x14925d['countagentrejectretry']>=_0x45c86c[_0x6007('0x101')]){_0x395e6f['stateGlobal'](_0x14925d,_0x44dd6e,_0x2eb5db,_0x6007('0xf1'));}else{if(_0x14925d[_0x6007('0xe9')]>=_0x45c86c['dialMachineMaxRetry']){_0x395e6f['createStateFinal'](_0x14925d,_0x44dd6e,_0x2eb5db,_0x6007('0xf4'));}else{_0x395e6f[_0x6007('0xc2')]({'active':![],'countmachineretry':_0x14925d[_0x6007('0xe9')],'scheduledat':moment()['add'](_0x45c86c[_0x6007('0xf6')],'minutes')[_0x6007('0x79')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x14925d[_0x6007('0xf9')],'ListId':_0x14925d['ListId'],'VoiceQueueId':_0x14925d[_0x6007('0xfa')]||undefined,'CampaignId':_0x14925d[_0x6007('0xd3')]||undefined})[_0x6007('0xb0')](loggerCatch(_0x6007('0xfb')));_0x44dd6e({'reschedule':0x1});}}});}}};Dialer[_0x6007('0x1d')][_0x6007('0x102')]=function(_0x14a3be){var _0x35e3b3=this[_0x6007('0x29')][_0x14a3be['uniqueid']];var _0x135b29=this;var _0x102aa7;if(_0x35e3b3&&_0x35e3b3['type']===_0x6007('0xb2')){delete this[_0x6007('0x29')][_0x14a3be[_0x6007('0xdb')]];this[_0x6007('0xb3')](this[_0x6007('0x24')][_0x35e3b3[_0x6007('0xb4')]]);this[_0x6007('0x24')][_0x35e3b3[_0x6007('0xb4')]][_0x6007('0x103')]+=0x1;_0x102aa7=new Hangup(_0x35e3b3,_0x14a3be);this[_0x6007('0xcc')](_0x102aa7)[_0x6007('0xb0')](loggerCatch(_0x6007('0x104')));this[_0x6007('0xca')](_0x102aa7)[_0x6007('0xb0')](loggerCatch('[syncHangupIvr]'));}if(_0x35e3b3&&_0x35e3b3[_0x6007('0x50')]!==_0x6007('0xb2')&&isNotNull(this['voiceQueues'][_0x35e3b3[_0x6007('0xb4')]]['dialQueueProject'])){delete this['uniqueId'][_0x14a3be['uniqueid']];this[_0x6007('0xb3')](this[_0x6007('0x23')][_0x35e3b3[_0x6007('0xb4')]]);this['voiceQueues'][_0x35e3b3[_0x6007('0xb4')]][_0x6007('0x60')]+=0x1;this[_0x6007('0x23')][_0x35e3b3[_0x6007('0xb4')]]['outboundAnswerAgiCallsDay']+=0x1;_0x102aa7=new Hangup(_0x35e3b3,_0x14a3be);_0x102aa7[_0x6007('0xa5')]=0x10;_0x102aa7[_0x6007('0xa6')]=_0x6007('0x105');_0x102aa7[_0x6007('0xe4')]=_0x6007('0x106');this['createHistory'](_0x102aa7)[_0x6007('0xb0')](loggerCatch(_0x6007('0x104')));this['moveContactManagedDialer'](_0x102aa7)[_0x6007('0xb0')](loggerCatch(_0x6007('0x107')));}if(_0x35e3b3&&_0x35e3b3['type']!==_0x6007('0xb2')&&!isNotNull(this[_0x6007('0x23')][_0x35e3b3[_0x6007('0xb4')]]['dialQueueProject'])){delete this[_0x6007('0x29')][_0x14a3be[_0x6007('0xdb')]];this[_0x6007('0xb3')](this[_0x6007('0x23')][_0x35e3b3[_0x6007('0xb4')]]);this[_0x6007('0x23')][_0x35e3b3[_0x6007('0xb4')]]['outboundUnknownCallsDay']+=0x1;_0x102aa7=new Hangup(_0x35e3b3,_0x14a3be);_0x102aa7[_0x6007('0xa5')]=0xc;_0x102aa7[_0x6007('0xa6')]=_0x14a3be[_0x6007('0x108')];_0x102aa7[_0x6007('0xe4')]=_0x6007('0x109');this['createHistory'](_0x102aa7)['catch'](loggerCatch(_0x6007('0x104')));this[_0x6007('0xca')](_0x102aa7)[_0x6007('0xb0')](loggerCatch(_0x6007('0x107')));}};Dialer[_0x6007('0x1d')][_0x6007('0x35')]=function(_0x2423aa){var _0x536434=this['uniqueId'][_0x2423aa[_0x6007('0xdb')]];var _0x47cbd5=this;if(this[_0x6007('0x23')][_0x2423aa[_0x6007('0xb4')]]){if(_0x536434&&_0x536434[_0x6007('0x50')]!==_0x6007('0xb2')){delete this[_0x6007('0x29')][_0x2423aa[_0x6007('0xdb')]];this[_0x6007('0x23')][_0x2423aa[_0x6007('0xb4')]][_0x6007('0x60')]+=0x1;var _0xb5aaed=new AgentComplete(_0x536434,_0x2423aa);if(_0x2423aa[_0x6007('0x10a')]===_0x6007('0x10b')){_0xb5aaed[_0x6007('0x10c')]=this[_0x6007('0x23')][_0x2423aa[_0x6007('0xb4')]][_0x6007('0x10d')]&&this[_0x6007('0x23')][_0x2423aa[_0x6007('0xb4')]][_0x6007('0x10e')]?moment()[_0x6007('0x79')](_0x6007('0xf8')):undefined;}this[_0x6007('0xcc')](_0xb5aaed)[_0x6007('0xb0')](loggerCatch(_0x6007('0x10f')));this['moveContactManagedDialer'](_0xb5aaed)['catch'](loggerCatch('[syncAgentComplete]'));}}};Dialer[_0x6007('0x1d')][_0x6007('0x2f')]=function(_0x1d1e64){if(this[_0x6007('0x23')][_0x1d1e64[_0x6007('0xb4')]]){if(this[_0x6007('0x29')][_0x1d1e64[_0x6007('0xdb')]]&&this[_0x6007('0x29')][_0x1d1e64[_0x6007('0xdb')]][_0x6007('0x50')]!==_0x6007('0xb2')){this[_0x6007('0xb3')](this[_0x6007('0x23')][_0x1d1e64['queue']]);this['uniqueId'][_0x1d1e64[_0x6007('0xdb')]][_0x6007('0x110')]=moment()[_0x6007('0x79')]('YYYY-MM-DD\x20HH:mm:ss');}}};Dialer[_0x6007('0x1d')]['queueCallerAbandonCreateState']=function(_0x4555ed){this['createHistory'](_0x4555ed)[_0x6007('0xb0')](loggerCatch(_0x6007('0x10f')));this['moveContactManagedDialer'](_0x4555ed)['catch'](loggerCatch('[syncQueueCallerAbandon]\x20[Drop]'));};Dialer[_0x6007('0x1d')]['syncQueueCallerAbandon']=function(_0x5d14d9){var _0x1e3081=this[_0x6007('0x29')][_0x5d14d9[_0x6007('0xdb')]];var _0x548848=this;if(this[_0x6007('0x23')][_0x5d14d9[_0x6007('0xb4')]]){if(_0x1e3081&&_0x1e3081[_0x6007('0x50')]!==_0x6007('0xb2')){delete this[_0x6007('0x29')][_0x5d14d9[_0x6007('0xdb')]];this['updateOriginated'](this[_0x6007('0x23')][_0x5d14d9[_0x6007('0xb4')]]);_0x1e3081[_0x6007('0x111')]=moment()[_0x6007('0x79')]('YYYY-MM-DD\x20HH:mm:ss');var _0x12df4b=new QueueCallerAbandon(_0x1e3081,_0x5d14d9);if(getSeconds(_0x1e3081[_0x6007('0x111')],_0x1e3081['responsetime'])>=_0x1e3081[_0x6007('0x112')]){this['voiceQueues'][_0x5d14d9[_0x6007('0xb4')]][_0x6007('0x113')]+=0x1;this['voiceQueues'][_0x5d14d9[_0x6007('0xb4')]][_0x6007('0x65')]+=0x1;this[_0x6007('0x23')][_0x5d14d9['queue']][_0x6007('0x6e')]+=0x1;_0x12df4b[_0x6007('0xa5')]=0xa;_0x12df4b[_0x6007('0xa6')]=_0x6007('0x114');_0x12df4b[_0x6007('0x115')]='TIMEOUT';_0x12df4b['agiafterat']=this[_0x6007('0x23')][_0x5d14d9[_0x6007('0xb4')]][_0x6007('0x10d')]?moment()[_0x6007('0x79')](_0x6007('0xf8')):undefined;_0x12df4b['countdropretry']+=0x1;_0x12df4b['countglobal']+=0x1;if(_0x12df4b[_0x6007('0x100')]>=this[_0x6007('0x23')][_0x5d14d9[_0x6007('0xb4')]][_0x6007('0x116')]){this[_0x6007('0x117')](_0x12df4b);}else{this[_0x6007('0xc2')]({'active':![],'countdropretry':_0x12df4b[_0x6007('0x100')],'scheduledat':moment()[_0x6007('0xf5')](this[_0x6007('0x23')][_0x5d14d9[_0x6007('0xb4')]]['dialDropRetryFrequency'],_0x6007('0xf7'))[_0x6007('0x79')](_0x6007('0xf8')),'ContactId':_0x1e3081[_0x6007('0xf9')],'ListId':_0x1e3081[_0x6007('0xd2')],'VoiceQueueId':_0x1e3081[_0x6007('0xfa')]||undefined,'CampaignId':_0x1e3081[_0x6007('0xd3')]||undefined})[_0x6007('0xb0')](loggerCatch(_0x6007('0x118')));var _0x1a6d8e=new History(_0x12df4b);_0x1a6d8e[_0x6007('0xa5')]=0xa;_0x1a6d8e['statedesc']=_0x6007('0x114');_0x1a6d8e['starttime']=moment()[_0x6007('0x79')](_0x6007('0xf8'));_0x1a6d8e[_0x6007('0xa7')]=_0x1a6d8e[_0x6007('0xa8')];_0x1a6d8e['calleridname']=_0x12df4b[_0x6007('0x119')];_0x1a6d8e[_0x6007('0x11a')]=_0x12df4b[_0x6007('0x11a')];this[_0x6007('0xcc')](_0x1a6d8e)[_0x6007('0xb0')](loggerCatch(_0x6007('0x11b')));}}else{this['voiceQueues'][_0x5d14d9[_0x6007('0xb4')]]['predictiveIntervalDroppedCallsCallersExit']+=0x1;this[_0x6007('0x23')][_0x5d14d9[_0x6007('0xb4')]][_0x6007('0x11c')]+=0x1;_0x12df4b[_0x6007('0xa5')]=0xb;_0x12df4b[_0x6007('0xa6')]=_0x6007('0x11d');_0x12df4b['dropreason']=_0x6007('0x11e');_0x12df4b[_0x6007('0xef')]+=0x1;_0x12df4b[_0x6007('0xff')]+=0x1;if(_0x12df4b[_0x6007('0xef')]>=this[_0x6007('0x23')][_0x5d14d9[_0x6007('0xb4')]]['dialAbandonedMaxRetry']){this['queueCallerAbandonCreateState'](_0x12df4b);}else{this[_0x6007('0xc2')]({'active':![],'countabandonedretry':_0x12df4b[_0x6007('0xef')],'scheduledat':moment()[_0x6007('0xf5')](this[_0x6007('0x23')][_0x5d14d9[_0x6007('0xb4')]]['dialAbandonedRetryFrequency'],'minutes')[_0x6007('0x79')](_0x6007('0xf8')),'ContactId':_0x1e3081[_0x6007('0xf9')],'ListId':_0x1e3081[_0x6007('0xd2')],'VoiceQueueId':_0x1e3081[_0x6007('0xfa')]||undefined,'CampaignId':_0x1e3081['CampaignId']||undefined})[_0x6007('0xb0')](loggerCatch(_0x6007('0x11f')));var _0x1a6d8e=new History(_0x12df4b);_0x1a6d8e[_0x6007('0xa5')]=0xb;_0x1a6d8e[_0x6007('0xa6')]=_0x6007('0x11d');_0x1a6d8e[_0x6007('0xa8')]=moment()[_0x6007('0x79')](_0x6007('0xf8'));_0x1a6d8e[_0x6007('0xa7')]=_0x1a6d8e[_0x6007('0xa8')];_0x1a6d8e['calleridname']=_0x12df4b[_0x6007('0x119')];_0x1a6d8e[_0x6007('0x11a')]=_0x12df4b[_0x6007('0x11a')];this[_0x6007('0xcc')](_0x1a6d8e)['catch'](loggerCatch(_0x6007('0x120')));}}}}};Dialer['prototype']['syncNewExten']=function(_0x3d83b0){if(this['actions'][_0x3d83b0[_0x6007('0xdb')]]){this[_0x6007('0x121')][_0x3d83b0[_0x6007('0xdb')]][_0x6007('0xaf')]=_0x3d83b0[_0x6007('0xaf')];}if(this[_0x6007('0x29')][_0x3d83b0[_0x6007('0xdb')]]){this[_0x6007('0x29')][_0x3d83b0[_0x6007('0xdb')]][_0x6007('0xaf')]=_0x3d83b0[_0x6007('0xaf')];}};Dialer[_0x6007('0x1d')]['syncQueueMember']=function(_0x5f3fc1){if(strategy[this['voiceQueues'][this['actions'][_0x5f3fc1[_0x6007('0x122')]][_0x6007('0xb4')]][_0x6007('0x123')]]===_0x6007('0x1c')){if(this[_0x6007('0x121')][_0x5f3fc1[_0x6007('0x122')]]&&_[_0x6007('0xac')](this[_0x6007('0x121')][_0x5f3fc1[_0x6007('0x122')]][_0x6007('0x124')])&&_0x5f3fc1[_0x6007('0xae')]==='1'&&_0x5f3fc1['paused']==='0'){if(this[_0x6007('0x25')][_0x5f3fc1[_0x6007('0x125')]]){if(!this[_0x6007('0x25')][_0x5f3fc1[_0x6007('0x125')]][_0x6007('0x124')]){this[_0x6007('0x25')][_0x5f3fc1[_0x6007('0x125')]][_0x6007('0x124')]=!![];this[_0x6007('0x121')][_0x5f3fc1[_0x6007('0x122')]][_0x6007('0x124')]=!![];this['actions'][_0x5f3fc1[_0x6007('0x122')]][_0x6007('0x125')]=_0x5f3fc1[_0x6007('0x125')];}}}}else if((strategy[this['voiceQueues'][this[_0x6007('0x121')][_0x5f3fc1[_0x6007('0x122')]][_0x6007('0xb4')]][_0x6007('0x123')]]||_0x6007('0x1b'))===_0x6007('0x1b')){if(this[_0x6007('0x121')][_0x5f3fc1[_0x6007('0x122')]]){if(this[_0x6007('0x25')][_0x5f3fc1[_0x6007('0x125')]]){this[_0x6007('0x121')][_0x5f3fc1['actionid']][_0x6007('0x125')]=_0x5f3fc1[_0x6007('0x125')];if(_[_0x6007('0xac')](this[_0x6007('0x2e')][this['actions'][_0x5f3fc1['actionid']][_0x6007('0xb4')]])){this['queueBooked'][this[_0x6007('0x121')][_0x5f3fc1['actionid']]['queue']]=[];}this['queueBooked'][this[_0x6007('0x121')][_0x5f3fc1[_0x6007('0x122')]]['queue']]['push'](_[_0x6007('0xd0')](_[_0x6007('0xd1')](this['actions'][_0x5f3fc1[_0x6007('0x122')]],[_0x6007('0x126'),'stateinterface']),{'status':_0x5f3fc1[_0x6007('0xae')],'paused':_0x5f3fc1[_0x6007('0x127')]}));}}}};function unlockQueueStatus(_0x20337e,_0x47d853){setTimeout(function(){if(_[_0x6007('0x40')](_0x20337e[_0x6007('0x128')])){loggerBooked[_0x6007('0x95')](_0x6007('0x129'),_0x47d853);}_0x20337e['queueStatusComplete']=!![];loggerBooked[_0x6007('0x7f')](_0x6007('0x12a'),_0x47d853,JSON[_0x6007('0x4b')](_[_0x6007('0xd1')](_0x20337e,[_0x6007('0x44'),'queueStatusComplete'])));},0x1f3);}Dialer[_0x6007('0x1d')][_0x6007('0x3e')]=function(_0xdd5519){var _0x38dce5=this;var _0x4b5226=_0x38dce5['voiceQueues'][_0x38dce5[_0x6007('0x121')][_0xdd5519[_0x6007('0x122')]][_0x6007('0xb4')]];if(strategy[this['voiceQueues'][this[_0x6007('0x121')][_0xdd5519[_0x6007('0x122')]][_0x6007('0xb4')]]['strategy']]===_0x6007('0x1c')){if(this['actions'][_0xdd5519[_0x6007('0x122')]]&&this['actions'][_0xdd5519[_0x6007('0x122')]]['stateinterface']){this[_0x6007('0x22')][_0x6007('0x12b')](this[_0x6007('0x121')][_0xdd5519['actionid']][_0x6007('0x126')],this[_0x6007('0x121')][_0xdd5519[_0x6007('0x122')]][_0x6007('0x125')])['catch'](function(_0x13e400){logger[_0x6007('0x95')]('[Catch][Preview][syncQueueStatusComplete]',util[_0x6007('0x96')](_0x13e400,{'showHidden':![],'depth':null}));})[_0x6007('0x20')](function(){_0x38dce5[_0x6007('0xb3')](_0x38dce5[_0x6007('0x23')][_0x38dce5[_0x6007('0x121')][_0xdd5519[_0x6007('0x122')]]['queue']]);_0x38dce5[_0x6007('0x25')][_0x38dce5[_0x6007('0x121')][_0xdd5519[_0x6007('0x122')]][_0x6007('0x125')]][_0x6007('0x124')]=![];delete _0x38dce5['actions'][_0xdd5519[_0x6007('0x122')]];unlockQueueStatus(_0x4b5226);});}else{this['updateOriginated'](this['voiceQueues'][this[_0x6007('0x121')][_0xdd5519[_0x6007('0x122')]][_0x6007('0xb4')]]);this[_0x6007('0xc2')]({'active':![],'ContactId':this[_0x6007('0x121')][_0xdd5519[_0x6007('0x122')]][_0x6007('0xf9')],'ListId':this[_0x6007('0x121')][_0xdd5519[_0x6007('0x122')]][_0x6007('0xd2')],'VoiceQueueId':this[_0x6007('0x121')][_0xdd5519[_0x6007('0x122')]]['VoiceQueueId']||undefined,'CampaignId':this[_0x6007('0x121')][_0xdd5519[_0x6007('0x122')]][_0x6007('0xd3')]||undefined})['catch'](loggerCatch(_0x6007('0x12c')));delete this[_0x6007('0x121')][_0xdd5519[_0x6007('0x122')]];unlockQueueStatus(_0x4b5226);}}else if((strategy[this[_0x6007('0x23')][this[_0x6007('0x121')][_0xdd5519[_0x6007('0x122')]][_0x6007('0xb4')]][_0x6007('0x123')]]||_0x6007('0x1b'))==='rrmemory'){var _0x4872e2;if(this[_0x6007('0x121')][_0xdd5519[_0x6007('0x122')]]&&!_[_0x6007('0x7e')](this[_0x6007('0x2e')][this['actions'][_0xdd5519['actionid']][_0x6007('0xb4')]])){if(this['queueBookedRR'][_0x38dce5[_0x6007('0x121')][_0xdd5519['actionid']]['queue']]){this[_0x6007('0x12d')][_0x38dce5[_0x6007('0x121')][_0xdd5519['actionid']]['queue']]=this[_0x6007('0x12d')][this[_0x6007('0x121')][_0xdd5519[_0x6007('0x122')]][_0x6007('0xb4')]]?this[_0x6007('0x12d')][this['actions'][_0xdd5519[_0x6007('0x122')]]['queue']]:this[_0x6007('0x2e')][this[_0x6007('0x121')][_0xdd5519[_0x6007('0x122')]][_0x6007('0xb4')]]?this[_0x6007('0x2e')][this[_0x6007('0x121')][_0xdd5519['actionid']][_0x6007('0xb4')]][_0x6007('0x12e')]||0x0:0x0;}this[_0x6007('0x2e')][this['actions'][_0xdd5519[_0x6007('0x122')]][_0x6007('0xb4')]][_0x6007('0x12e')]=this[_0x6007('0x12d')][this[_0x6007('0x121')][_0xdd5519['actionid']][_0x6007('0xb4')]];for(var _0x4ac2a8=0x0;_0x4ac2a8<this['queueBooked'][this[_0x6007('0x121')][_0xdd5519[_0x6007('0x122')]][_0x6007('0xb4')]]['length'];_0x4ac2a8+=0x1){_0x4872e2=rr(this['queueBooked'][this[_0x6007('0x121')][_0xdd5519[_0x6007('0x122')]]['queue']]);this[_0x6007('0x12d')][_0x38dce5[_0x6007('0x121')][_0xdd5519[_0x6007('0x122')]][_0x6007('0xb4')]]=this[_0x6007('0x2e')][this[_0x6007('0x121')][_0xdd5519[_0x6007('0x122')]][_0x6007('0xb4')]]['_rr'];if(_0x4872e2[_0x6007('0xae')]==='1'&&_0x4872e2[_0x6007('0x127')]==='0'){break;}}if(!_[_0x6007('0xac')](_0x4872e2)){this[_0x6007('0x25')][_0x4872e2['stateinterface']][_0x6007('0x12f')]=_[_0x6007('0x40')](this[_0x6007('0x25')][_0x4872e2['stateinterface']][_0x6007('0x12f')])?!![]:this[_0x6007('0x25')][_0x4872e2[_0x6007('0x125')]][_0x6007('0x12f')];}loggerBooked[_0x6007('0x7f')](_0x6007('0x130'),_0xdd5519['actionid'],_0x6007('0x131'),JSON[_0x6007('0x4b')](_[_0x6007('0xd1')](this['agents'][_0x4872e2['stateinterface']],[_0x6007('0x44'),_0x6007('0x12f')])),_0x6007('0x132'),JSON['stringify'](_0x4872e2[_0x6007('0x126')]));if(!_[_0x6007('0xac')](_0x4872e2)&&_0x4872e2[_0x6007('0xae')]==='1'&&_0x4872e2['paused']==='0'&&this['agents'][_0x4872e2[_0x6007('0x125')]]['unlockRR']){this['agents'][_0x4872e2['stateinterface']]['unlockRR']=![];this[_0x6007('0x2e')][_0x38dce5['actions'][_0xdd5519['actionid']][_0x6007('0xb4')]]=[];this['preview']['run'](_0x4872e2['idHopper'],_0x4872e2[_0x6007('0x125')])[_0x6007('0xb0')](function(_0x21c62d){logger[_0x6007('0x95')]('[Catch][Preview][syncQueueStatusComplete]',util[_0x6007('0x96')](_0x21c62d,{'showHidden':![],'depth':null}));})['finally'](function(){_0x38dce5[_0x6007('0xb3')](_0x38dce5['voiceQueues'][_0x38dce5['actions'][_0xdd5519[_0x6007('0x122')]][_0x6007('0xb4')]]);setTimeout(function(){_0x38dce5[_0x6007('0x25')][_0x4872e2[_0x6007('0x125')]][_0x6007('0x12f')]=!![];loggerBooked['info'](_0x6007('0x133'),_0xdd5519[_0x6007('0x122')],_0x6007('0x131'),JSON[_0x6007('0x4b')](_[_0x6007('0xd1')](_0x38dce5['agents'][_0x4872e2['stateinterface']],[_0x6007('0x44'),_0x6007('0x12f')])),_0x6007('0x132'),JSON[_0x6007('0x4b')](_0x4872e2[_0x6007('0x126')]));},0xc7);delete _0x38dce5[_0x6007('0x121')][_0xdd5519[_0x6007('0x122')]];unlockQueueStatus(_0x4b5226,_0xdd5519[_0x6007('0x122')]);});}else{loggerBooked['info'](_0x6007('0x134'));this[_0x6007('0xb3')](this[_0x6007('0x23')][this['actions'][_0xdd5519[_0x6007('0x122')]][_0x6007('0xb4')]]);this[_0x6007('0xc2')]({'active':![],'ContactId':this[_0x6007('0x121')][_0xdd5519[_0x6007('0x122')]]['ContactId'],'ListId':this[_0x6007('0x121')][_0xdd5519[_0x6007('0x122')]]['ListId'],'VoiceQueueId':this[_0x6007('0x121')][_0xdd5519[_0x6007('0x122')]]['VoiceQueueId']||undefined,'CampaignId':this[_0x6007('0x121')][_0xdd5519[_0x6007('0x122')]][_0x6007('0xd3')]||undefined})['catch'](loggerCatch(_0x6007('0x12c')));delete this[_0x6007('0x121')][_0xdd5519[_0x6007('0x122')]];unlockQueueStatus(_0x4b5226);}}else{loggerBooked[_0x6007('0x7f')](_0x6007('0x135'));this[_0x6007('0xb3')](this['voiceQueues'][this[_0x6007('0x121')][_0xdd5519['actionid']][_0x6007('0xb4')]]);this[_0x6007('0xc2')]({'active':![],'ContactId':this[_0x6007('0x121')][_0xdd5519[_0x6007('0x122')]][_0x6007('0xf9')],'ListId':this[_0x6007('0x121')][_0xdd5519[_0x6007('0x122')]]['ListId'],'VoiceQueueId':this[_0x6007('0x121')][_0xdd5519['actionid']]['VoiceQueueId']||undefined,'CampaignId':this[_0x6007('0x121')][_0xdd5519[_0x6007('0x122')]]['CampaignId']||undefined})[_0x6007('0xb0')](loggerCatch(_0x6007('0x136')));delete this[_0x6007('0x121')][_0xdd5519['actionid']];unlockQueueStatus(_0x4b5226);}}else{loggerBooked['info'](_0x6007('0x137'));this[_0x6007('0xb3')](this[_0x6007('0x23')][this[_0x6007('0x121')][_0xdd5519[_0x6007('0x122')]][_0x6007('0xb4')]]);this['rescheduleContact']({'active':![],'ContactId':this[_0x6007('0x121')][_0xdd5519[_0x6007('0x122')]][_0x6007('0xf9')],'ListId':this[_0x6007('0x121')][_0xdd5519[_0x6007('0x122')]]['ListId'],'VoiceQueueId':this[_0x6007('0x121')][_0xdd5519[_0x6007('0x122')]][_0x6007('0xfa')]||undefined,'CampaignId':this['actions'][_0xdd5519[_0x6007('0x122')]]['CampaignId']||undefined})[_0x6007('0xb0')](loggerCatch(_0x6007('0x138')));delete this[_0x6007('0x121')][_0xdd5519[_0x6007('0x122')]];unlockQueueStatus(_0x4b5226);}};Dialer[_0x6007('0x1d')]['loopCampaigns']=function(){var _0x113c83=this;setInterval(function(){_0x113c83[_0x6007('0x139')]();},0x3e8);};Dialer['prototype']['checkIsTrunkReachable']=function(_0x13a3f8){var _0x2bde66=this;return function(){if(!_0x2bde66[_0x6007('0x13a')](_0x13a3f8[_0x6007('0x76')])){if(!_0x2bde66[_0x6007('0x13a')](_0x13a3f8[_0x6007('0x13b')])){_0x13a3f8[_0x6007('0x41')]=_0x6007('0x13c');throw _0x13a3f8[_0x6007('0x44')]+_0x6007('0x13d');}}};};Dialer['prototype']['checkIfTime']=function(_0x30fdcf,_0x285989,_0x52c22c,_0x1970ef){var _0x1e5b89=this;return function(){var _0x1619fa=!![];return _0x1e5b89[_0x6007('0x13e')](_0x30fdcf,_0x285989,_0x52c22c,_0x1970ef,_0x1619fa);};};Dialer[_0x6007('0x1d')][_0x6007('0x13f')]=function(_0x31eb65,_0x366410,_0x7d5ce9,_0x574263){var _0x4fa918=this;return function(){var _0x14f3ab=![];return _0x4fa918[_0x6007('0x13e')](_0x31eb65[_0x6007('0x140')],_0x366410,_0x7d5ce9,_0x574263,_0x14f3ab);};};Dialer['prototype']['ifTime']=function(_0x516934,_0x13e345,_0x2975ec,_0x462454,_0x25cd32){var _0x13482e=[];return new BPromise(function(_0x23fb3e,_0x5aebcc){if(!isNotNull(_0x516934)){_0x462454['message']=_0x6007('0x47');return _0x5aebcc(msgResponse('ifTime',_0x6007('0x141'),_0x2975ec+_0x6007('0x142')));}if(_[_0x6007('0x7e')](_0x516934)){_0x462454[_0x6007('0x41')]='INTERVAL_IS_EMPTY';return _0x5aebcc(msgResponse(_0x6007('0x13e'),'Failure',_0x2975ec+_0x6007('0x143')));}if(_0x13e345&&_[_0x6007('0x40')](config[_0x6007('0x144')][_0x13e345])){_0x462454[_0x6007('0x41')]='TIMEZONE_UNKNOW';return _0x5aebcc(msgResponse(_0x6007('0x13e'),_0x6007('0x141'),_0x2975ec+'\x20Timezone\x20unknow\x20'+_0x13e345));}if(_[_0x6007('0x145')](_0x516934)){for(var _0x70e42e=0x0;_0x70e42e<_0x516934['length'];_0x70e42e+=0x1){_0x13482e[_0x6007('0x146')](ami['Action']({'action':_0x6007('0x147'),'command':util[_0x6007('0x79')](_0x6007('0x148'),_0x516934[_0x70e42e][_0x6007('0x149')],!_[_0x6007('0x40')](config[_0x6007('0x144')][_0x13e345])?_0x13e345:'')})['then'](function(_0x4ec005){return _0x4ec005[_0x6007('0x14a')][_0x6007('0x14b')]('true')>=0x0;})['catch'](myreject(_0x5aebcc)));}}else{_0x13482e[_0x6007('0x146')](ami['Action']({'action':_0x6007('0x147'),'command':util[_0x6007('0x79')](_0x6007('0x148'),_0x516934,!_['isUndefined'](config[_0x6007('0x144')][_0x13e345])?_0x13e345:'')})[_0x6007('0xb8')](function(_0x362b2b){return _0x362b2b[_0x6007('0x14a')][_0x6007('0x14b')]('true')>=0x0;})['catch'](myreject(_0x5aebcc)));}BPromise[_0x6007('0x14c')](_0x13482e)[_0x6007('0xb8')](function(_0x5936bb){var _0x5da76e=_['some'](_0x5936bb);if(_0x5da76e){return _0x23fb3e(_0x5da76e);}else{_0x462454[_0x6007('0x41')]=_0x25cd32?_0x6007('0x14d'):_0x6007('0x14e');return _0x5aebcc(msgResponse(_0x6007('0x14f'),_0x6007('0x141'),_0x6007('0x150')+_0x25cd32+'\x20'+_0x2975ec+_0x6007('0x151')+util['inspect'](_0x516934,{'showHidden':![],'depth':null})+_0x6007('0x152')+_0x13e345));}})[_0x6007('0xb0')](function(_0x2d9a9d){return _0x5aebcc(msgResponse(_0x6007('0x13e'),'Failure',JSON[_0x6007('0x4b')](_0x2d9a9d)));});});};Dialer[_0x6007('0x1d')][_0x6007('0x153')]=function(_0x593a38){var _0x582c6b=this;return function(){switch(_0x593a38[_0x6007('0x5c')]){case'progressive':freeVariablesPredictive(_0x593a38);_0x582c6b[_0x6007('0x154')](_0x593a38,0x1);break;case _0x6007('0x155'):freeVariablesPredictive(_0x593a38);_0x582c6b['handlePower'](_0x593a38,_0x593a38[_0x6007('0x156')]);break;case _0x6007('0xa'):_0x582c6b[_0x6007('0xa')](_0x593a38);break;case _0x6007('0x9'):freeVariablesPredictive(_0x593a38);_0x582c6b['handlePower'](_0x593a38,0x1);break;default:freeVariablesPredictive(_0x593a38);logger['error'](_0x6007('0x157'),_0x593a38[_0x6007('0x44')],_0x6007('0x158'));}};};Dialer[_0x6007('0x1d')][_0x6007('0x159')]=function(_0x4acc32){var _0x56d449=this;return function(){_0x56d449['handleIvr'](_0x4acc32);};};Dialer[_0x6007('0x1d')][_0x6007('0xc')]=function(_0x3b52ba){var _0xcf9777=this;if(isNotPreview(_0x3b52ba[_0x6007('0x5c')])){if(isVoiceQueueOutbound(_0x3b52ba[_0x6007('0x50')])&&isActive(_0x3b52ba[_0x6007('0x5b')])){_0x3b52ba[_0x6007('0x9f')]=!![];BPromise[_0x6007('0xb7')]()[_0x6007('0xb8')](checkIsLoggedIn(_0x3b52ba,_0x3b52ba['loggedIn']))['then'](checkIsActive(_0x3b52ba,_0x3b52ba[_0x6007('0x5b')]))[_0x6007('0xb8')](checkInterval(_0x3b52ba))[_0x6007('0xb8')](_0xcf9777[_0x6007('0x15a')](_0x3b52ba))[_0x6007('0xb8')](_0xcf9777[_0x6007('0x15b')](_0x3b52ba[_0x6007('0x15c')],_0x3b52ba[_0x6007('0x15d')],_0x3b52ba[_0x6007('0x44')],_0x3b52ba))[_0x6007('0xb8')](_0xcf9777[_0x6007('0x13f')](_0x3b52ba[_0x6007('0x46')],_0x3b52ba[_0x6007('0x15d')],_0x3b52ba['name'],_0x3b52ba))['then'](_0xcf9777['checkDialMethod'](_0x3b52ba))['catch'](loggerCatchQueueSummary(_0x6007('0x15e'),_0x3b52ba));}else{notSendMessagesQueue(_0x3b52ba);}}else{freeVariablesPredictive(_0x3b52ba);}};Dialer[_0x6007('0x1d')]['syncCampaigns']=function(){var _0x3c5d23=this;var _0x56c116;for(var _0x1c2747 in this[_0x6007('0x24')]){if(typeof this[_0x6007('0x24')][_0x1c2747]!==_0x6007('0x98')){_0x56c116=this['campaigns'][_0x1c2747];if(isCampaignIvr(_0x56c116[_0x6007('0x50')])&&isActive(_0x56c116[_0x6007('0x77')])){_0x56c116['sendMessageOneNotActive']=!![];BPromise[_0x6007('0xb7')]()[_0x6007('0xb8')](checkIsActive(_0x56c116,_0x56c116[_0x6007('0x77')]))[_0x6007('0xb8')](checkInterval(_0x56c116))[_0x6007('0xb8')](_0x3c5d23[_0x6007('0x15a')](_0x56c116))[_0x6007('0xb8')](_0x3c5d23[_0x6007('0x15b')](_0x56c116[_0x6007('0x15c')],_0x56c116[_0x6007('0x15d')],_0x56c116['name'],_0x56c116))['then'](_0x3c5d23[_0x6007('0x13f')](_0x56c116[_0x6007('0x46')],_0x56c116[_0x6007('0x15d')],_0x56c116[_0x6007('0x44')],_0x56c116))['then'](_0x3c5d23['launchHandleIvr'](_0x56c116))[_0x6007('0xb0')](loggerCatchQueueSummary('[syncCampaigns]',_0x56c116));}else{notSendMessagesCampaign(_0x56c116);}}}};function getCallerIdRandom(_0x237699,_0x5e334e){var _0x10dfb7;var _0x149ac7;var _0x55f757;if(_0x5e334e<=0x0){_0x5e334e=0x1;}_0x10dfb7=new RegExp('\x5cw{0,'+_0x5e334e+'}$');_0x149ac7=Math['pow'](0xa,_0x5e334e-0x1);_0x55f757=Math['pow'](0xa,_0x5e334e)-0x1;return util[_0x6007('0x79')]('%s',_[_0x6007('0x15f')](_0x237699,_0x10dfb7,_[_0x6007('0x160')](_0x149ac7,_0x55f757)));}function extractCalleridName(_0x9082ea){var _0x393fe8=_0x9082ea[_0x6007('0x161')](/"(.*?)"/);return _0x393fe8?_0x393fe8[0x1]:_0x9082ea;}function extractCalleridNumber(_0x67f9be){var _0x155517=_0x67f9be['match'](/<(.*?)>/);return _0x155517?_0x155517[0x1]:_0x67f9be;}Dialer[_0x6007('0x1d')][_0x6007('0x162')]=function(_0x3472f3,_0x588882){var _0x5c3451=this;var _0x76ac61=uuid['v4']();this['actions'][_0x76ac61]=new Action(_0x3472f3,_0x588882,_0x76ac61);return new BPromise(function(_0x3e4fdc,_0x3ec8be){if(_[_0x6007('0x40')](_0x3472f3)&&typeof _0x3472f3!==_0x6007('0x163')){return _0x3ec8be(msgResponse(_0x6007('0x164'),_0x6007('0x141'),_0x6007('0x165')));}if(_[_0x6007('0x40')](_0x588882[_0x6007('0x166')][_0x6007('0x167')])||_0x588882[_0x6007('0x166')][_0x6007('0x167')]===null){return _0x3ec8be(msgResponse(_0x6007('0x164'),_0x6007('0x141'),'contact\x20is\x20undefine'));}var _0xe888fe={'XMD-CALLERID':_0x5c3451[_0x6007('0x121')][_0x76ac61][_0x6007('0x168')](),'XMD-AGI':_0x3472f3[_0x6007('0x169')]?util[_0x6007('0x79')]('\x22agi://%s/square,%s\x22',ipAgi,_0x3472f3[_0x6007('0x169')]):_0x6007('0x16a'),'XMD-AGIAFTER':_0x3472f3[_0x6007('0x10d')]?util[_0x6007('0x79')](_0x6007('0x16b'),ipAgi,_0x3472f3['dialQueueProject2']):_0x6007('0x16a'),'XMD-QUEUE':_0x3472f3[_0x6007('0x50')]===_0x6007('0x51')?util[_0x6007('0x79')](_0x6007('0x16c'),_0x3472f3[_0x6007('0x44')],_0x3472f3[_0x6007('0x16d')]||'',_0x3472f3[_0x6007('0x10e')]?'c':'',_0x3472f3[_0x6007('0x112')]||0x3):_0x6007('0x16a'),'XMD-CONTACTID':_0x588882[_0x6007('0xf9')],'XMD-CDRTYPE':_0x6007('0x16e'),'CALLERID(all)':_0x5c3451[_0x6007('0x121')][_0x76ac61][_0x6007('0x168')](),'XMD-AMD':_0x3472f3[_0x6007('0xe0')]?'ACTIVE':_0x6007('0x16a'),'XMD-DESTINATION':_0x6007('0xdf')};if(_0x3472f3[_0x6007('0xe0')]){_0xe888fe[_0x6007('0x16f')]=_0x3472f3[_0x6007('0x170')]||0x9c4;_0xe888fe[_0x6007('0x171')]=_0x3472f3[_0x6007('0x172')]||0x5dc;_0xe888fe[_0x6007('0x173')]=_0x3472f3[_0x6007('0x174')]||0x320;_0xe888fe[_0x6007('0x175')]=_0x3472f3['dialAMDTotalAnalysisTime']||0x1388;_0xe888fe[_0x6007('0x176')]=_0x3472f3[_0x6007('0x177')]||0x64;_0xe888fe[_0x6007('0x178')]=_0x3472f3[_0x6007('0x179')]||0x32;_0xe888fe['XMD-AMDMAXIMUMNUMBEROFWORDS']=_0x3472f3[_0x6007('0x17a')]||0x3;_0xe888fe[_0x6007('0x17b')]=_0x3472f3[_0x6007('0x17c')]||0x100;_0xe888fe[_0x6007('0x17d')]=_0x3472f3[_0x6007('0x17e')]||0x1388;}if(_0x3472f3[_0x6007('0x50')]===_0x6007('0x51')){_0xe888fe[_0x6007('0x17f')]=_0x588882[_0x6007('0xfa')];}else{_0xe888fe[_0x6007('0x180')]=_0x588882[_0x6007('0xd3')];}for(var _0x13c3ff in _0x588882[_0x6007('0x166')]){if(typeof _0x588882['Contact'][_0x13c3ff]!=='undefined'){if(isNotNull(_0x588882[_0x6007('0x166')][_0x13c3ff])&&_0x13c3ff!=='id'&&_0x13c3ff!=='tags'&&_0x13c3ff!=='createdAt'&&_0x13c3ff!==_0x6007('0x181')){_0xe888fe[util[_0x6007('0x79')](_0x6007('0x182'),_0x6007('0x183'),_[_0x6007('0x184')](_0x13c3ff))]=_0x588882['Contact'][_0x13c3ff];}}}var _0x2f2c34=_0x5c3451['isTrunkReachable'](_0x3472f3['Trunk'])?getCallerId(_0x3472f3[_0x6007('0x76')][_0x6007('0x78')],_0x3472f3[_0x6007('0x5d')],_0x3472f3[_0x6007('0x185')]>0x0?getCallerIdRandom(_0x3472f3[_0x6007('0x186')],_0x3472f3['dialRandomLastDigitCallerIdNumber']):_0x3472f3[_0x6007('0x186')]):getCallerId(_[_0x6007('0xac')](_0x3472f3[_0x6007('0x13b')])?_0x3472f3[_0x6007('0x76')][_0x6007('0x78')]:_0x3472f3[_0x6007('0x13b')]['callerid'],_0x3472f3['dialOriginateCallerIdName'],_0x3472f3[_0x6007('0x185')]>0x0?getCallerIdRandom(_0x3472f3[_0x6007('0x186')],_0x3472f3[_0x6007('0x185')]):_0x3472f3[_0x6007('0x186')]);if(_0x2f2c34){_0xe888fe[_0x6007('0x187')]=_0x5c3451[_0x6007('0x121')][_0x76ac61][_0x6007('0x188')]=extractCalleridName(_0x2f2c34);_0xe888fe['XMD-ORIGINATECALLERIDNUM']=_0x5c3451[_0x6007('0x121')][_0x76ac61][_0x6007('0x189')]=extractCalleridNumber(_0x2f2c34);}return ami[_0x6007('0xad')]({'actionid':_0x76ac61,'action':_0x6007('0x164'),'channel':_0x5c3451[_0x6007('0x13a')](_0x3472f3[_0x6007('0x76')])?util[_0x6007('0x79')](_0x6007('0x18a'),_0x3472f3['Trunk'][_0x6007('0x44')],isNotNull(_0x3472f3[_0x6007('0x5f')])?_0x3472f3[_0x6007('0x5f')][_0x6007('0x18b')]()||'':'',_0x3472f3['dialCutDigit']>0x0?_0x588882[_0x6007('0x166')][_0x6007('0x167')]['substring'](_0x3472f3[_0x6007('0x18c')]):_0x588882[_0x6007('0x166')][_0x6007('0x167')]):util['format'](_0x6007('0x18a'),_[_0x6007('0xac')](_0x3472f3['TrunkBackup'])?_0x3472f3[_0x6007('0x76')][_0x6007('0x44')]:_0x3472f3[_0x6007('0x13b')][_0x6007('0x44')],isNotNull(_0x3472f3[_0x6007('0x5f')])?_0x3472f3['dialPrefix']['trim']()||'':'',_0x3472f3['dialCutDigit']>0x0?_0x588882[_0x6007('0x166')][_0x6007('0x167')][_0x6007('0x18d')](_0x3472f3[_0x6007('0x18c')]):_0x588882[_0x6007('0x166')]['phone']),'callerid':_0x2f2c34,'Exten':_0x6007('0xdf'),'Context':_0x6007('0x18e'),'Priority':'1','variable':_0xe888fe,'timeout':(_0x3472f3['dialOriginateTimeout']||0x1e)*0x3e8,'async':!![],'channelid':_0x76ac61})[_0x6007('0xb8')](function(_0x5cc1e4){return _0x3e4fdc(_0x5cc1e4);})[_0x6007('0xb0')](function(_0x3a8a51){_0x3472f3[_0x6007('0x67')]+=0x1;var _0x11a55b=new History(_0x5c3451[_0x6007('0x121')][_0x76ac61]);logger[_0x6007('0x95')](util[_0x6007('0x79')](_0x6007('0x18f'),JSON[_0x6007('0x4b')](_0x3a8a51)));_0x11a55b[_0x6007('0xa5')]=0xe;_0x11a55b[_0x6007('0xa6')]=_0x6007('0x190');_0x11a55b[_0x6007('0xa8')]=moment()[_0x6007('0x79')](_0x6007('0xf8'));_0x11a55b[_0x6007('0xa7')]=_0x11a55b[_0x6007('0xa8')];_0x5c3451['createHistory'](_0x11a55b)[_0x6007('0xb0')](loggerCatch('[originate][error]'));_0x5c3451[_0x6007('0xca')](_0x11a55b)[_0x6007('0xb0')](loggerCatch(_0x6007('0x191')))['finally'](function(){delete _0x5c3451[_0x6007('0x121')][_0x76ac61];return _0x3ec8be(msgResponse(_0x6007('0x164'),_0x6007('0x4a'),_0x6007('0x192')));});});});};Dialer[_0x6007('0x1d')]['syncOriginateResponse']=function(_0x5048c6){var _0x59ddb1=this[_0x6007('0x121')][_0x5048c6[_0x6007('0x122')]];if(_0x59ddb1){delete this['actions'][_0x5048c6['actionid']];_0x59ddb1[_0x6007('0x193')]=moment()['format'](_0x6007('0xf8'));var _0x385509=_0x59ddb1[_0x6007('0x50')]===_0x6007('0xb2')?this['campaigns'][_0x59ddb1[_0x6007('0xb4')]]:this[_0x6007('0x23')][_0x59ddb1['getQueue']()];if(!this[_0x6007('0x194')](_0x5048c6[_0x6007('0x195')])){this[_0x6007('0xb3')](_0x385509);return this['callProgressDetecting'](_0x59ddb1,_0x385509,_0x5048c6)[_0x6007('0xb0')](loggerCatch('[callProgressDetecting]\x20'));}this[_0x6007('0x29')][_0x5048c6['uniqueid']]=_0x59ddb1;}};Dialer[_0x6007('0x1d')][_0x6007('0x196')]=function(_0x2e50bc,_0x33cb89,_0x8b9222){var _0x267e8c=new History(_0x33cb89);if(_0x267e8c['countbusyretry']+_0x267e8c[_0x6007('0xec')]+_0x267e8c['countnoanswerretry']+_0x267e8c['countnosuchnumberretry']+_0x267e8c['countdropretry']+_0x267e8c['countabandonedretry']+_0x267e8c[_0x6007('0xe9')]+_0x267e8c[_0x6007('0x197')]>=_0x8b9222[_0x6007('0x101')]-0x1){return!![];}switch(_0x2e50bc){case 0x3:if(_0x267e8c[_0x6007('0xed')]>=_0x8b9222[_0x6007('0x198')]-0x1){return!![];}this[_0x6007('0xc2')]({'active':![],'countnoanswerretry':_0x267e8c[_0x6007('0xed')]+=0x1,'scheduledat':moment()[_0x6007('0xf5')](_0x8b9222['dialNoAnswerRetryFrequency'],_0x6007('0xf7'))[_0x6007('0x79')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x267e8c[_0x6007('0xf9')],'ListId':_0x267e8c[_0x6007('0xd2')],'VoiceQueueId':_0x267e8c[_0x6007('0xfa')]||undefined,'CampaignId':_0x267e8c[_0x6007('0xd3')]||undefined})['catch'](loggerCatch(_0x6007('0x199')));break;case 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0x14:if(_0x267e8c[_0x6007('0x197')]>=_0x8b9222[_0x6007('0x1a5')]-0x1){return!![];}this[_0x6007('0xc2')]({'active':![],'countagentrejectretry':_0x267e8c[_0x6007('0x197')]+=0x1,'scheduledat':moment()[_0x6007('0xf5')](_0x8b9222[_0x6007('0x1a6')],'minutes')['format']('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x267e8c[_0x6007('0xf9')],'ListId':_0x267e8c['ListId'],'VoiceQueueId':_0x267e8c[_0x6007('0xfa')]||undefined,'CampaignId':_0x267e8c['CampaignId']||undefined})[_0x6007('0xb0')](loggerCatch(_0x6007('0x1a7')));break;default:return!![];}};Dialer['prototype'][_0x6007('0x1a8')]=function(_0x2912a0,_0x315d41,_0x23176d){var _0x535a7d=this;var _0x393eee=new History(_0x2912a0);return new BPromise(function(_0xf53cfe,_0x47dabe){if(_['isUndefined'](_0x315d41)&&typeof _0x315d41!==_0x6007('0x163')){return _0x47dabe(msgResponse(_0x6007('0x1a9'),_0x6007('0x141'),_0x6007('0x1aa')));}if(_[_0x6007('0x40')](_0x23176d)&&typeof _0x23176d!=='object'){return 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if(!ifInterval(_0x26606d[_0x6007('0x1d0')],_0x26606d['startProgressive'])&&_[_0x6007('0x40')](_0x26606d[_0x6007('0x2b')])&&!_['isUndefined'](_0x26606d[_0x6007('0x2c')])){_0x26606d['startPredictive']=moment()[_0x6007('0x79')](_0x6007('0xf8'));loggerPredictive['info'](_0x26606d[_0x6007('0x44')],_0x6007('0x1d8'),_0x26606d['startPredictive']);this[_0x6007('0xbf')](_0x26606d[_0x6007('0x1d0')])[_0x6007('0xb8')](this['getDataPredictive'](_0x26606d))[_0x6007('0xb8')](mergeDataErlangB(_0x26606d))[_0x6007('0xb8')](this[_0x6007('0x1d9')](_0x26606d))[_0x6007('0xb0')](loggerCatchPredictive(_0x6007('0x1da'),_0x26606d));}else if(!ifInterval(_0x26606d[_0x6007('0x1d0')],_0x26606d['startPredictive'])){_0x26606d[_0x6007('0x6e')]=0x0;_0x26606d[_0x6007('0x2b')]=moment()['format'](_0x6007('0xf8'));loggerPredictive[_0x6007('0x7f')](_0x26606d[_0x6007('0x44')],'recalculate\x20predictive\x20at',_0x26606d[_0x6007('0x2b')]);clearInterval(_0x26606d[_0x6007('0x90')]);_0x26606d[_0x6007('0x90')]=undefined;this[_0x6007('0xbf')](_0x26606d[_0x6007('0x1d0')])[_0x6007('0xb8')](this[_0x6007('0x1db')](_0x26606d))[_0x6007('0xb8')](mergeDataErlangB(_0x26606d))[_0x6007('0xb8')](this[_0x6007('0x1d9')](_0x26606d))[_0x6007('0xb0')](loggerCatchPredictive('Predictive\x20for\x20every\x20interval',_0x26606d));}else if(_0x26606d[_0x6007('0x1dc')]&&_0x2e03d9<_0x26606d[_0x6007('0x1dc')]-_0x44e31){freeVariablesPredictive(_0x26606d);loggerPredictive[_0x6007('0x7f')](_0x26606d[_0x6007('0x44')],_0x6007('0x1dd'),_0x2e03d9,_0x6007('0x1de'),_0x26606d['predictiveIntervalAvailable'],'-',_0x44e31,'=',_0x26606d['predictiveIntervalAvailable']-_0x44e31,')');}else if(_0x26606d[_0x6007('0x1dc')]&&_0x2e03d9>_0x26606d[_0x6007('0x1dc')]+_0x37da95){freeVariablesPredictive(_0x26606d);loggerPredictive[_0x6007('0x7f')](_0x26606d[_0x6007('0x44')],_0x6007('0x1dd'),_0x2e03d9,_0x6007('0x1df'),_0x26606d['predictiveIntervalAvailable'],'+',_0x37da95,'=',_0x26606d[_0x6007('0x1dc')]+_0x37da95,')');}};Dialer[_0x6007('0x1d')][_0x6007('0x1db')]=function(_0x10e053){var _0xd53346=this;return function(_0x159cb9){return new BPromise(function(_0x40c98b,_0x2c4753){_['merge'](_0x10e053,_0x159cb9[0x0]);if(checkGetDataPredictive(_0x159cb9[0x0])){var _0x22e39c=_0x10e053['predictiveIntervalAvailable']=_0x10e053[_0x6007('0x55')]+_0x10e053[_0x6007('0x52')];var _0x494589=_0x10e053[_0x6007('0x1d0')]*0x3c;var _0x51c356=_0x159cb9[0x0]['predictiveIntervalAvgTalktime']+_0x159cb9[0x0][_0x6007('0x6b')];var _0x228fda=(_0x159cb9[0x0][_0x6007('0x6a')]+_0x159cb9[0x0]['predictiveIntervalDroppedCallsTimeout']+_0x159cb9[0x0][_0x6007('0x6c')])/_0x159cb9[0x0][_0x6007('0x70')];_0x10e053[_0x6007('0x6f')]=_0x228fda>0x0?_0x228fda:0x1;switch(_0x10e053['dialPredictiveOptimization']){case _0x6007('0x1d2'):var _0x55ff9c=_0x10e053[_0x6007('0x1c8')]/0x64;return _0xd53346[_0x6007('0x1e0')](_0x22e39c,_0x494589,_0x51c356,_0x228fda,_0x55ff9c)[_0x6007('0xb8')](function(_0x4bd7aa){return _0x40c98b(_0x4bd7aa);});case _0x6007('0x1e1'):var _0x5a9167=_0x10e053['dialPredictiveOptimizationPercentage']/0x64;return _0xd53346['busyFactor'](_0x22e39c,_0x494589,_0x51c356,_0x228fda,_0x5a9167)[_0x6007('0xb8')](function(_0x2c2fb2){return _0x40c98b(_0x2c2fb2);});default:return _0x2c4753(msgResponse(_0x6007('0x1e2'),_0x6007('0x141'),_0x6007('0x1e3')));}}else{return _0x2c4753(msgResponse(_0x6007('0x1e2'),_0x6007('0x141'),_0x6007('0x1e4')));}});};};Dialer[_0x6007('0x1d')][_0x6007('0x1e5')]=function(_0x48cb4e){var _0x1eb3c5=this;return function(_0x57b1e6){return new BPromise(function(_0x1da77b,_0x14b444){_[_0x6007('0xd0')](_0x48cb4e,_0x57b1e6[0x0]);if(checkGetDataPredictive(_0x57b1e6[0x0])){loggerPredictive[_0x6007('0x7f')](JSON[_0x6007('0x4b')](_0x57b1e6[0x0]));if(_0x48cb4e[_0x6007('0x1e6')]===_0x6007('0x1d2')){return _0x1eb3c5[_0x6007('0xc8')](_0x48cb4e['id'])['then'](function(_0xc76dbd){var _0x2d2d57=_0x48cb4e[_0x6007('0x53')]-_0xc76dbd[0x0][_0x6007('0x1e7')];var _0x1c72bb=_0x48cb4e[_0x6007('0x1d0')]*0x3c;var _0x27d0b4=_0x57b1e6[0x0][_0x6007('0x86')]+_0x57b1e6[0x0][_0x6007('0x6b')];var _0x3839e3=(_0x57b1e6[0x0][_0x6007('0x6a')]+_0x57b1e6[0x0]['predictiveIntervalDroppedCallsTimeout']+_0x57b1e6[0x0]['predictiveIntervalDroppedCallsCallersExit'])/_0x57b1e6[0x0][_0x6007('0x70')];var _0x9cb71d=_0x48cb4e[_0x6007('0x1c8')]/0x64;_0x48cb4e[_0x6007('0x1e8')]=_0xc76dbd[0x0]['outboundQueuePauses']||0x0;_0x48cb4e[_0x6007('0x6f')]=_0x3839e3>0x0?_0x3839e3:0x1;return _0x1eb3c5[_0x6007('0x1e0')](_0x2d2d57,_0x1c72bb,_0x27d0b4,_0x3839e3,_0x9cb71d);})[_0x6007('0xb8')](function(_0x584284){return _0x1da77b(_0x584284);})[_0x6007('0xb0')](function(_0x2be3e7){return _0x14b444(msgResponse(_0x6007('0x1e9'),_0x6007('0x141'),JSON[_0x6007('0x4b')](_0x2be3e7)));});}if(_0x48cb4e[_0x6007('0x1e6')]===_0x6007('0x1e1')){return _0x1eb3c5[_0x6007('0xc8')](_0x48cb4e['id'])['then'](function(_0x15b9ec){var _0x28a5e6=_0x48cb4e[_0x6007('0x53')]-_0x15b9ec[0x0][_0x6007('0x1e7')];var _0x3cd88c=_0x48cb4e[_0x6007('0x1d0')]*0x3c;var _0x25e89f=_0x57b1e6[0x0][_0x6007('0x86')]+_0x57b1e6[0x0]['predictiveIntervalAvgHoldtime'];var _0x42b46e=(_0x57b1e6[0x0][_0x6007('0x6a')]+_0x57b1e6[0x0][_0x6007('0x113')]+_0x57b1e6[0x0]['predictiveIntervalDroppedCallsCallersExit'])/_0x57b1e6[0x0]['predictiveIntervalTotalCalls'];var _0x5541d7=_0x48cb4e['dialPredictiveOptimizationPercentage']/0x64;_0x48cb4e[_0x6007('0x1e8')]=_0x15b9ec[0x0]['outboundQueuePauses']||0x0;_0x48cb4e[_0x6007('0x6f')]=_0x42b46e>0x0?_0x42b46e:0x1;return _0x1eb3c5[_0x6007('0x1ea')](_0x28a5e6,_0x3cd88c,_0x25e89f,_0x42b46e,_0x5541d7);})[_0x6007('0xb8')](function(_0x513b94){return _0x1da77b(_0x513b94);})['catch'](function(_0x3f16f5){return _0x14b444(msgResponse(_0x6007('0x1e9'),_0x6007('0x141'),JSON[_0x6007('0x4b')](_0x3f16f5)));});}}else{return _0x14b444(msgResponse(_0x6007('0x1e2'),'Failure',_0x6007('0x1e4')));}});};};Dialer[_0x6007('0x1d')][_0x6007('0x1d9')]=function(_0x3850a2){var _0x1e03c0=this;return function(){var _0x11318b=0x0;var _0x2e637a=Math['floor'](_0x3850a2[_0x6007('0x73')]*0x3e8);if(_0x2e637a>0x0){_0x2e637a=_0x2e637a<0x64?0x64:_0x2e637a;loggerPredictive['info'](_0x3850a2[_0x6007('0x44')],_0x6007('0x1eb'),_0x2e637a,_0x6007('0x4c'));_0x3850a2[_0x6007('0x90')]=setInterval(function(){_0x1e03c0[_0x6007('0x90')](_0x3850a2);loggerPredictiveCalls['info'](_0x6007('0x1ec'),_0x11318b+=0x1);},_0x2e637a);}else{loggerPredictive[_0x6007('0x7f')](_0x3850a2[_0x6007('0x44')],_0x6007('0x1ed'));}};};Dialer[_0x6007('0x1d')][_0x6007('0x1ee')]=function(_0x4f8c61,_0x35cbaf){var _0x2afede=this;return function(_0x1d9095){if(_[_0x6007('0x7e')](_0x1d9095)){if(_[_0x6007('0xac')](_0x35cbaf[_0x6007('0x1ef')])||!_0x35cbaf['recallme']){if(_0x4f8c61[_0x6007('0x5c')]===_0x6007('0x9')){_0x4f8c61[_0x6007('0x128')]=_[_0x6007('0x40')](_0x4f8c61[_0x6007('0x128')])?!![]:_0x4f8c61[_0x6007('0x128')];var _0x528ffd=uuid['v4']();_0x2afede[_0x6007('0x121')][_0x528ffd]=new Action(_0x4f8c61,_0x35cbaf,_0x528ffd);loggerBooked[_0x6007('0x7f')]('[booked][checkContactBlack]',_0x528ffd,'queueStatusComplete:\x20',JSON[_0x6007('0x4b')](_0x4f8c61['queueStatusComplete']),'Queue:\x20',_0x4f8c61['name']);if(_0x4f8c61['queueStatusComplete']){_0x4f8c61['queueStatusComplete']=![];_0x2afede[_0x6007('0x2e')][_0x2afede['actions'][_0x528ffd][_0x6007('0xb4')]]=[];ami[_0x6007('0xad')]({'actionid':_0x528ffd,'action':'queuestatus','queue':_0x4f8c61[_0x6007('0x44')]})[_0x6007('0xb0')](function(){_0x2afede[_0x6007('0xb3')](_0x4f8c61);_0x2afede[_0x6007('0xc2')]({'active':![],'ContactId':_0x2afede[_0x6007('0x121')][_0x528ffd]['ContactId'],'ListId':_0x2afede[_0x6007('0x121')][_0x528ffd][_0x6007('0xd2')],'VoiceQueueId':_0x2afede[_0x6007('0x121')][_0x528ffd][_0x6007('0xfa')]||undefined,'CampaignId':_0x2afede[_0x6007('0x121')][_0x528ffd][_0x6007('0xd3')]||undefined})[_0x6007('0xb0')](loggerCatch(_0x6007('0x1f0')));delete _0x2afede[_0x6007('0x121')][_0x528ffd];});}else{loggerBooked[_0x6007('0x7f')](_0x6007('0x1f1'),JSON[_0x6007('0x4b')](_0x4f8c61[_0x6007('0x128')]),_0x6007('0x1f2'),_0x4f8c61['name']);_0x2afede[_0x6007('0xb3')](_0x4f8c61);_0x2afede['rescheduleContact']({'active':![],'ContactId':_0x2afede[_0x6007('0x121')][_0x528ffd][_0x6007('0xf9')],'ListId':_0x2afede[_0x6007('0x121')][_0x528ffd][_0x6007('0xd2')],'VoiceQueueId':_0x2afede[_0x6007('0x121')][_0x528ffd][_0x6007('0xfa')]||undefined,'CampaignId':_0x2afede[_0x6007('0x121')][_0x528ffd][_0x6007('0xd3')]||undefined})['catch'](loggerCatch(_0x6007('0x1f0')));delete _0x2afede[_0x6007('0x121')][_0x528ffd];}}else{return _0x2afede[_0x6007('0x162')](_0x4f8c61,_0x35cbaf);}}else{if(getDiff(_0x35cbaf[_0x6007('0x1f3')])<_0x4f8c61[_0x6007('0x1f4')]*0x3c){if(_0x35cbaf['Agent']&&!_0x35cbaf[_0x6007('0x1f5')]['voicePause']){_0x2afede[_0x6007('0x22')][_0x6007('0x12b')](_0x35cbaf['id'])['finally'](function(){_0x2afede['updateOriginated'](_0x4f8c61);});}else{_0x2afede[_0x6007('0xc4')]({'active':![]},_0x35cbaf['id'],0x1)['finally'](function(){_0x2afede[_0x6007('0xb3')](_0x4f8c61);});}}else{_0x4f8c61['outboundReCallsDay']+=0x1;_0x2afede[_0x6007('0xb3')](_0x4f8c61);if(_0x4f8c61[_0x6007('0x1f6')]){_0x2afede['rescheduleContact']({'active':![],'recallme':![],'UserId':null,'ContactId':_0x35cbaf[_0x6007('0xf9')],'ListId':_0x35cbaf[_0x6007('0xd2')],'VoiceQueueId':_0x35cbaf[_0x6007('0xfa')]||undefined,'CampaignId':_0x35cbaf[_0x6007('0xd3')]||undefined})[_0x6007('0xb0')](loggerCatch(_0x6007('0x1f7')));_0x2afede[_0x6007('0xcc')](createObjHistory(_0x4f8c61,_0x35cbaf,'RECALLINQUEUE',0x17,_0x6007('0x1f8')))[_0x6007('0xb0')](loggerCatch(_0x6007('0x1f9')));}else{_0x2afede[_0x6007('0xd9')](createObjHistory(_0x4f8c61,_0x35cbaf,_0x6007('0x1fa'),0x16,_0x6007('0x1fb')),'[Originate][HistoryRecallClose][historyCatch]',_0x6007('0x1fc'));}}}}else{_0x4f8c61['outboundBlacklistCallsDay']+=0x1;_0x2afede['saveInDb'](createObjHistory(_0x4f8c61,_0x35cbaf,_0x6007('0x1fd'),0xd,_0x6007('0x1fe')),_0x6007('0x1ff'),_0x6007('0x200'));throw _0x6007('0x201');}};};Dialer[_0x6007('0x1d')]['handleIvr']=function(_0x56c0a0){var _0x2ab8be=this;var _0x30a2b1=_0x56c0a0[_0x6007('0x202')]-_0x56c0a0[_0x6007('0x71')]-_0x56c0a0[_0x6007('0x203')];emitCampaignSummary(_0x56c0a0);if(_0x30a2b1>0x0){if(_0x30a2b1>this[_0x6007('0x27')]){_0x30a2b1=this[_0x6007('0x27')];}_0x56c0a0[_0x6007('0x203')]+=_0x30a2b1;this[_0x6007('0xc7')](_0x56c0a0['id'],_0x30a2b1,_0x56c0a0[_0x6007('0x204')])[_0x6007('0xb8')](function(_0x131a4d){_0x56c0a0[_0x6007('0x203')]-=_0x30a2b1;_0x56c0a0[_0x6007('0x203')]=_0x56c0a0[_0x6007('0x203')]>0x0?_0x56c0a0['temp']:0x0;if(!checkContactEmpty(_0x131a4d)){_0x56c0a0['message']=_0x6007('0x9d');logger['info'](_0x6007('0x205')+_0x56c0a0[_0x6007('0x44')]);}else{_0x56c0a0[_0x6007('0x71')]+=_0x131a4d[_0x6007('0x206')];_0x56c0a0['message']=_0x6007('0x207');for(var _0x58d71a=0x0;_0x58d71a<_0x131a4d[_0x6007('0x206')];_0x58d71a+=0x1){_0x56c0a0['ivrTotalCallsDays']+=0x1;if(_['isNil'](_0x131a4d[_0x58d71a])||_[_0x6007('0xac')](_0x131a4d[_0x58d71a]['Contact'])||_['isNil'](_0x131a4d[_0x58d71a][_0x6007('0x166')]['phone'])){_0x2ab8be[_0x6007('0xcf')](_0x6007('0x208'),_0x56c0a0,_0x131a4d[_0x58d71a]);}else{_0x2ab8be['checkIsBlackListIvr'](_['pick'](_0x131a4d[_0x58d71a],[_0x6007('0xd3'),_0x6007('0x209')]))[_0x6007('0xb8')](_0x2ab8be[_0x6007('0x1ee')](_0x56c0a0,_0x131a4d[_0x58d71a]))[_0x6007('0xb0')](_0x2ab8be[_0x6007('0xce')](_0x6007('0x20a'),_0x56c0a0));}}}})['catch'](loggerGetContactDialer(_0x6007('0x20b'),_0x56c0a0,_0x30a2b1));}};Dialer['prototype']['handlePower']=function(_0x3d8a4e,_0x5421b9){var _0x3f4917=this;var _0x5c98f8=[];var _0x536a7c=_0x5421b9>=0x1?_0x5421b9:0x1;if(_0x3d8a4e[_0x6007('0x5c')]===_0x6007('0x9')){_0x536a7c=0x1;}var _0xfccec6=Math[_0x6007('0x1cb')](_0x3d8a4e[_0x6007('0x52')]*_0x536a7c)-_0x3d8a4e[_0x6007('0x71')]-_0x3d8a4e[_0x6007('0x203')];emitVoiceQueueSummary(_0x3d8a4e);if(_0x3d8a4e[_0x6007('0x20c')]>0x0){var _0x5a9b45=_0x3d8a4e[_0x6007('0x20c')]-_0x3d8a4e[_0x6007('0x71')]-_0x3d8a4e[_0x6007('0x55')]-_0x3d8a4e['temp']-_0x3d8a4e['pTalking'];if(_0xfccec6>_0x5a9b45){_0xfccec6=_0x5a9b45;}}if(_0xfccec6>0x0){if(_0x3d8a4e[_0x6007('0x5c')]===_0x6007('0x9')){_0xfccec6=0x1;}if(_0xfccec6>this[_0x6007('0x27')]){_0xfccec6=this[_0x6007('0x27')];}_0x3d8a4e['temp']+=_0xfccec6;for(var _0x10d0ff in this[_0x6007('0x25')]){if(typeof this[_0x6007('0x25')][_0x10d0ff]!==_0x6007('0x98')){if(this['agents'][_0x10d0ff][_0x6007('0xa5')]===_0x6007('0x20d')&&this[_0x6007('0x25')][_0x10d0ff][_0x6007('0xae')]===_0x6007('0x20e')){_0x5c98f8[_0x6007('0x146')](this[_0x6007('0x25')][_0x10d0ff]['id']);}}}this[_0x6007('0xc6')](_0x3d8a4e['id'],_0x5c98f8,_0xfccec6,_0x3d8a4e['dialOrderByScheduledAt'])[_0x6007('0xb8')](function(_0x158ae0){_0x3d8a4e[_0x6007('0x203')]-=_0xfccec6;_0x3d8a4e[_0x6007('0x203')]=_0x3d8a4e['temp']>0x0?_0x3d8a4e[_0x6007('0x203')]:0x0;if(!checkContactEmpty(_0x158ae0)){_0x3f4917[_0x6007('0xb9')](_0x3d8a4e)[_0x6007('0xb8')](sendMessageReschedule(_0x3d8a4e))['catch'](loggerCatch(_0x6007('0xba')));}else{_0x3d8a4e[_0x6007('0x71')]+=_0x158ae0[_0x6007('0x206')];_0x3d8a4e[_0x6007('0x41')]=_0x3d8a4e[_0x6007('0x5c')]==='booked'?'ACTIVE':_0x6007('0x207');for(var _0x46b706=0x0;_0x46b706<_0x158ae0[_0x6007('0x206')];_0x46b706+=0x1){if(_[_0x6007('0xac')](_0x158ae0[_0x46b706])||_['isNil'](_0x158ae0[_0x46b706][_0x6007('0x166')])||_[_0x6007('0xac')](_0x158ae0[_0x46b706][_0x6007('0x166')][_0x6007('0x167')])){_0x3f4917[_0x6007('0xcf')](_0x6007('0x208'),_0x3d8a4e,_0x158ae0[_0x46b706]);}else{_0x3f4917[_0x6007('0xbb')](_[_0x6007('0xd1')](_0x158ae0[_0x46b706],[_0x6007('0xfa'),_0x6007('0x209')]))['then'](_0x3f4917[_0x6007('0x1ee')](_0x3d8a4e,_0x158ae0[_0x46b706]))[_0x6007('0xb0')](_0x3f4917['loggerHandler'](_0x6007('0x208'),_0x3d8a4e));}}}})['catch'](loggerGetContactDialer('[getContactDialer2]',_0x3d8a4e,_0xfccec6));}};Dialer['prototype'][_0x6007('0x90')]=function(_0x3d8a19){if(_0x3d8a19[_0x6007('0x20c')]>0x0){var _0x3716e9=_0x3d8a19[_0x6007('0x20c')]-_0x3d8a19[_0x6007('0x71')]-_0x3d8a19[_0x6007('0x55')];if(_0x3716e9>0x0){this[_0x6007('0x20f')](_0x3d8a19);}else{loggerPredictiveCalls[_0x6007('0x7f')](_0x6007('0x210'));}}else{this[_0x6007('0x20f')](_0x3d8a19);}};Dialer['prototype'][_0x6007('0x20f')]=function(_0x6c2a56){var _0x430af1=this;var _0x39a2cb=[];_0x6c2a56[_0x6007('0x71')]+=0x1;for(var _0x593665 in this[_0x6007('0x25')]){if(typeof this['agents'][_0x593665]!==_0x6007('0x98')){if(this[_0x6007('0x25')][_0x593665][_0x6007('0xa5')]===_0x6007('0x20d')&&this['agents'][_0x593665][_0x6007('0xae')]===_0x6007('0x20e')){_0x39a2cb[_0x6007('0x146')](this[_0x6007('0x25')][_0x593665]['id']);}}}this[_0x6007('0xc6')](_0x6c2a56['id'],_0x39a2cb,0x1,_0x6c2a56[_0x6007('0x204')])[_0x6007('0xb8')](function(_0x157ff2){if(!checkContactEmpty(_0x157ff2)){checkContactLowerLimitOriginate(_0x6c2a56,0x1,0x0);_0x430af1[_0x6007('0xb9')](_0x6c2a56)[_0x6007('0xb8')](sendMessageReschedule(_0x6c2a56))[_0x6007('0xb0')](loggerCatch('[countReScheduled]\x20'));}else{_0x6c2a56[_0x6007('0x41')]=_0x6007('0x207');if(_[_0x6007('0xac')](_0x157ff2[0x0])||_[_0x6007('0xac')](_0x157ff2[0x0]['Contact'])||_[_0x6007('0xac')](_0x157ff2[0x0][_0x6007('0x166')][_0x6007('0x167')])){_0x430af1[_0x6007('0xcf')]('[actionOriginate]\x20',_0x6c2a56,_0x157ff2[0x0]);}else{_0x430af1[_0x6007('0xbb')](_[_0x6007('0xd1')](_0x157ff2[0x0],[_0x6007('0xfa'),_0x6007('0x209')]))[_0x6007('0xb8')](_0x430af1[_0x6007('0x1ee')](_0x6c2a56,_0x157ff2[0x0]))[_0x6007('0xb0')](_0x430af1['loggerHandler']('[actionOriginatePredictive]\x20',_0x6c2a56));}}})['catch'](loggerGetContactDialer(_0x6007('0x211'),_0x6c2a56,0x1));emitVoiceQueueSummary(_0x6c2a56);};Dialer[_0x6007('0x1d')]['abandonmentRate']=function(_0x8cb1df,_0x128904,_0xa10026,_0x1723a3,_0x22f96e,_0x4ac8f2){loggerPredictive[_0x6007('0x7f')](_0x6007('0x212'));loggerPredictive[_0x6007('0x7f')]('M:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x8cb1df);loggerPredictive[_0x6007('0x7f')](_0x6007('0x213'),_0x128904);loggerPredictive[_0x6007('0x7f')](_0x6007('0x214'),_0xa10026);loggerPredictive['info'](_0x6007('0x215'),_0x1723a3);loggerPredictive[_0x6007('0x7f')](_0x6007('0x216'),_0x22f96e);loggerPredictive['info'](_0x6007('0x87'));return new BPromise(function(_0x3b9e97,_0x49649e){if(_0x8cb1df<=0x0||isNaN(_0x8cb1df)){return _0x49649e(msgResponse(_0x6007('0x217'),_0x6007('0x4a'),_0x6007('0x218')+_0x8cb1df));}if(_0xa10026<=0x0||isNaN(_0xa10026)){return _0x49649e(msgResponse(_0x6007('0x217'),_0x6007('0x4a'),_0x6007('0x219')+_0xa10026));}if(_0x1723a3<=0x0||isNaN(_0x1723a3)){return _0x49649e(msgResponse(_0x6007('0x217'),_0x6007('0x4a'),'p\x20=\x20'+_0x1723a3));}if(_0x128904<=0x0||isNaN(_0x128904)){return _0x49649e(msgResponse(_0x6007('0x217'),_0x6007('0x4a'),_0x6007('0x21a')+_0x128904));}if(_0x22f96e<=0x0||isNaN(_0x22f96e)){return _0x49649e(msgResponse(_0x6007('0x217'),_0x6007('0x4a'),'Amax\x20=\x20'+_0x22f96e));}_0x4ac8f2=_0x4ac8f2||0x0;var _0x185c05=0x1/_0xa10026;var _0x16dd11=0x0;var _0x586cac=0x0;var _0x1273bf=0x0;var _0x434039=0x0;for(var _0x4efc6b=0x0;_0x1273bf<_0x22f96e;_0x4efc6b+=0x1){_0x586cac=_0x4efc6b/_0x128904;_0x16dd11=(_0x1723a3*_0x586cac+_0x4ac8f2)/_0x185c05;_0x1273bf=erlangb(_0x16dd11,_0x8cb1df);_0x434039=_0x16dd11/_0x8cb1df*(0x1-erlangb(_0x16dd11,_0x8cb1df));}return _0x3b9e97({'erlangCalls':_0x4efc6b,'erlangCallToSecond':_0x128904/_0x4efc6b,'erlangAbandonmentRate':_0x1273bf,'erlangBusyFactor':_0x434039});});};Dialer[_0x6007('0x1d')]['busyFactor']=function(_0x7a582b,_0x14d186,_0x5018a0,_0x731684,_0x3fb7e2,_0x2e4d0d){loggerPredictive[_0x6007('0x7f')](_0x6007('0x21b'));loggerPredictive[_0x6007('0x7f')](_0x6007('0x21c'),_0x7a582b);loggerPredictive[_0x6007('0x7f')]('Interval:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x14d186);loggerPredictive['info'](_0x6007('0x214'),_0x5018a0);loggerPredictive[_0x6007('0x7f')](_0x6007('0x215'),_0x731684);loggerPredictive['info'](_0x6007('0x21d'),_0x3fb7e2);loggerPredictive[_0x6007('0x7f')](_0x6007('0x87'));return new BPromise(function(_0x1a6aa3,_0x4f1efc){if(_0x7a582b<=0x0||isNaN(_0x7a582b)){return _0x4f1efc(msgResponse('[busyFactor]',_0x6007('0x4a'),'m\x20=\x20'+_0x7a582b));}if(_0x5018a0<=0x0||isNaN(_0x5018a0)){return _0x4f1efc(msgResponse(_0x6007('0x21e'),_0x6007('0x4a'),_0x6007('0x219')+_0x5018a0));}if(_0x731684<=0x0||isNaN(_0x731684)){return _0x4f1efc(msgResponse(_0x6007('0x21e'),'Error',_0x6007('0x21f')+_0x731684));}if(_0x14d186<=0x0||isNaN(_0x14d186)){return _0x4f1efc(msgResponse(_0x6007('0x21e'),'Error',_0x6007('0x21a')+_0x14d186));}if(_0x3fb7e2<=0x0||isNaN(_0x3fb7e2)){return _0x4f1efc(msgResponse(_0x6007('0x21e'),_0x6007('0x4a'),_0x6007('0x220')+_0x3fb7e2));}_0x2e4d0d=_0x2e4d0d||0x0;var _0x4f6102=0x1/_0x5018a0;var _0x3f7402=0x0;var _0x3ca9bd=0x0;var _0x317165=0x0;var _0x477412=0x0;for(var _0x5d0498=0x0;_0x477412<_0x3fb7e2;_0x5d0498+=0x1){_0x3ca9bd=_0x5d0498/_0x14d186;_0x3f7402=(_0x731684*_0x3ca9bd+_0x2e4d0d)/_0x4f6102;_0x317165=erlangb(_0x3f7402,_0x7a582b);_0x477412=_0x3f7402/_0x7a582b*(0x1-erlangb(_0x3f7402,_0x7a582b));}return _0x1a6aa3({'erlangCalls':_0x5d0498,'erlangCallToSecond':_0x14d186/_0x5d0498,'erlangAbandonmentRate':_0x317165,'erlangBusyFactor':_0x477412});});};module[_0x6007('0x221')]=Dialer;