Built motion from commit (unavailable).|2.5.28

[motion2.git] / server / services / ami / dialer / index.js

// *************************************************************************
// *                                                                       *
// * xCALLY Motion -  The Omnichannel Contact Center                       *
// * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
// *                                                                       *
// *************************************************************************
// *                                                                       *
// * Email: info@xcally.com                                                *
// * Website: https://www.xcally.com                                       *
// *                                                                       *
// *************************************************************************
// *                                                                       *
// * The SOFTWARE PRODUCT is protected by copyright laws and international *
// * copyright treaties, as well as other intellectual property laws and   *
// * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
// *                                                                       *
// *************************************************************************
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_0x4b4fcf=function(_0x4b41fb){while(--_0x4b41fb){_0x467257['push'](_0x467257['shift']());}};_0x4b4fcf(++_0x240932);}(_0x2875,0x14b));var _0x5287=function(_0xb065e3,_0x2d01cf){_0xb065e3=_0xb065e3-0x0;var _0x1db262=_0x2875[_0xb065e3];return _0x1db262;};'use strict';var util=require(_0x5287('0x0'));var _=require(_0x5287('0x1'));var BPromise=require(_0x5287('0x2'));var uuid=require(_0x5287('0x3'));var moment=require(_0x5287('0x4'));var rr=require('rr');var md5=require(_0x5287('0x5'));var Redis=require(_0x5287('0x6'));var ut=require(_0x5287('0x7'));var config=require(_0x5287('0x8'));var logger=require(_0x5287('0x9'))('dialer');var loggerBooked=require(_0x5287('0x9'))(_0x5287('0xa'));var loggerPredictive=require(_0x5287('0x9'))(_0x5287('0xb'));var loggerPredictiveCalls=require(_0x5287('0x9'))(_0x5287('0xc'));var loggerSyncQueueSummary=require(_0x5287('0x9'))('syncQueueSummary');var ami=require(_0x5287('0xd'));config[_0x5287('0xe')]=_[_0x5287('0xf')](config[_0x5287('0xe')],{'host':_0x5287('0x10'),'port':0x18eb});var io=require(_0x5287('0x11'))(new Redis(config['redis']));var cmHopper=require(_0x5287('0x12'));var cmHopperHistory=require(_0x5287('0x13'));var cmHopperBlack=require(_0x5287('0x14'));var voiceQueueRt=require(_0x5287('0x15'));var Action=require(_0x5287('0x16'));var History=require('./history');var Final=require(_0x5287('0x17'));var AgentComplete=require('./agentComplete');var QueueCallerAbandon=require('./queueCallerAbandon');var Hangup=require('./hangup');var ipAgi=process['env'][_0x5287('0x18')]||'127.0.0.1';var strategy={'rrmemory':_0x5287('0x19'),'roundrobin':_0x5287('0x1a')};var Sequence=function(){};Sequence[_0x5287('0x1b')][_0x5287('0x1c')]=function(_0x554736){this[_0x5287('0x1d')]=this['tail']?this[_0x5287('0x1d')][_0x5287('0x1e')](_0x554736):_0x554736();};function Dialer(_0x516197,_0x2667f8){this['sequence']=new Sequence();this[_0x5287('0x1f')]=_0x2667f8;this[_0x5287('0x20')]=_0x516197[_0x5287('0x20')];this[_0x5287('0x21')]=_0x516197[_0x5287('0x21')];this['agents']=_0x516197[_0x5287('0x22')];this[_0x5287('0x23')]=_0x516197[_0x5287('0x23')];this['maxNumberOriginate']=config['maxNumberOriginate']||0x2;this['channels']={};this[_0x5287('0x24')]={};this[_0x5287('0x25')]={};this['uniqueId']={};this[_0x5287('0x26')]={};this[_0x5287('0x27')]={};this['startProgressive']={};this['ivrOriginated']={};this[_0x5287('0x28')]={};this[_0x5287('0x29')]={};ami['on']('agentconnect',this[_0x5287('0x2a')][_0x5287('0x2b')](this));ami['on'](_0x5287('0x2c'),this[_0x5287('0x2d')][_0x5287('0x2b')](this));ami['on'](_0x5287('0x2e'),this[_0x5287('0x2f')][_0x5287('0x2b')](this));ami['on'](_0x5287('0x30'),this[_0x5287('0x31')][_0x5287('0x2b')](this));ami['on'](_0x5287('0x32'),this['syncQueueSummary'][_0x5287('0x2b')](this));ami['on']('hangup',this[_0x5287('0x33')][_0x5287('0x2b')](this));ami['on'](_0x5287('0x34'),this[_0x5287('0x35')][_0x5287('0x2b')](this));ami['on'](_0x5287('0x36'),this['syncVarSet'][_0x5287('0x2b')](this));ami['on']('queuemember',this[_0x5287('0x37')][_0x5287('0x2b')](this));ami['on'](_0x5287('0x38'),this[_0x5287('0x39')][_0x5287('0x2b')](this));this['loopCampaigns']();this['loopClearZombieChannels']();}function isNotNull(_0x3727aa){return _0x3727aa!==null&&!_['isUndefined'](_0x3727aa);}function checkIsLoggedIn(_0x910df1,_0x294b38){return function(){if(_0x294b38<=0x0){_0x910df1[_0x5287('0x3a')]=_0x5287('0x3b');throw _0x910df1[_0x5287('0x3c')]+_0x5287('0x3d');}};}function isActive(_0x37381b){return _0x37381b;}function checkIsActive(_0x1aff59,_0x240026){return function(){if(!isActive(_0x240026)){_0x1aff59['message']=_0x5287('0x3e');throw _0x1aff59['name']+_0x5287('0x3f');}};}function checkInterval(_0x4078b4){return function(){if(!isNotNull(_0x4078b4[_0x5287('0x40')])){_0x4078b4[_0x5287('0x3a')]='INTERVAL_IS_NULL';throw _0x4078b4[_0x5287('0x3c')]+'\x20INTERVAL_IS_NULL';}if(!isNotNull(_0x4078b4[_0x5287('0x40')][_0x5287('0x41')])){_0x4078b4['message']='INTERVAL_IS_NULL';throw _0x4078b4['name']+'\x20INTERVAL_IS_NULL';}if(!isNotNull(_[_0x5287('0x42')](_0x4078b4[_0x5287('0x40')][_0x5287('0x41')]))){_0x4078b4[_0x5287('0x3a')]=_0x5287('0x43');throw _0x4078b4['name']+'\x20INTERVAL_IS_NULL';}};}function msgResponse(_0x57c982,_0x497b12,_0xf58c3d){return{'action':_0x57c982,'response':_0x497b12,'message':_0xf58c3d,'stack':_0xf58c3d};}function myreject(_0x577ca7){return function(_0x44f6a3){return _0x577ca7(msgResponse('[ifTime][Action]',_0x5287('0x44'),JSON[_0x5287('0x45')](_0x44f6a3)));};}function getSeconds(_0x2c6a5e,_0x44dbbe){var _0x7311dd=moment(_0x2c6a5e)[_0x5287('0x46')](0x0);var _0x36f958=moment(_0x44dbbe)[_0x5287('0x46')](0x0);return _0x7311dd['diff'](_0x36f958,_0x5287('0x47'));}function emit(_0x1d19c7,_0x2ab858,_0x10e787){io['to'](_0x1d19c7)[_0x5287('0x48')](_0x2ab858,_0x10e787);}function emitVoiceQueueSummary(_0x509af5){if(_0x509af5['type']===_0x5287('0x49')){var _0x542cc2={'id':_0x509af5['id'],'name':_0x509af5[_0x5287('0x3c')],'strategy':_0x509af5[_0x5287('0x4a')],'answered':_0x509af5[_0x5287('0x4b')],'available':_0x509af5[_0x5287('0x4c')],'loggedIn':_0x509af5['loggedIn'],'pTalking':_0x509af5[_0x5287('0x4d')],'sumBillable':_0x509af5[_0x5287('0x4e')],'sumDuration':_0x509af5[_0x5287('0x4f')],'sumHoldTime':_0x509af5[_0x5287('0x50')]||0x0,'talking':_0x509af5['talking'],'total':_0x509af5['total'],'type':_0x509af5[_0x5287('0x51')],'unmanaged':_0x509af5['unmanaged'],'abandoned':_0x509af5[_0x5287('0x52')],'waiting':_0x509af5['waiting'],'loggedInDb':_0x509af5[_0x5287('0x53')],'dialActive':_0x509af5[_0x5287('0x54')],'dialMethod':_0x509af5[_0x5287('0x55')],'dialOriginateCallerIdName':_0x509af5['dialOriginateCallerIdName'],'dialOriginateCallerIdNumber':_0x509af5['dialOriginateCallerIdNumber'],'dialOriginateTimeout':_0x509af5[_0x5287('0x56')],'dialPrefix':_0x509af5[_0x5287('0x57')],'outboundAnswerAgiCallsDay':_0x509af5[_0x5287('0x58')],'outboundAnswerCallsDay':_0x509af5['outboundAnswerCallsDay'],'outboundBlacklistCallsDay':_0x509af5[_0x5287('0x59')],'outboundBusyCallsDay':_0x509af5['outboundBusyCallsDay'],'outboundCongestionCallsDay':_0x509af5['outboundCongestionCallsDay'],'outboundDropCallsDayACS':_0x509af5['outboundDropCallsDayACS'],'outboundDropCallsDayCallersExit':_0x509af5[_0x5287('0x5a')],'outboundDropCallsDayTimeout':_0x509af5[_0x5287('0x5b')],'outboundNoAnswerCallsDay':_0x509af5['outboundNoAnswerCallsDay'],'outboundNoSuchCallsDay':_0x509af5[_0x5287('0x5c')],'outboundOriginateFailureCallsDay':_0x509af5[_0x5287('0x5d')],'outboundReCallsDay':_0x509af5[_0x5287('0x5e')],'outboundRejectCallsDay':_0x509af5['outboundRejectCallsDay'],'outboundUnknownCallsDay':_0x509af5[_0x5287('0x5f')],'predictiveIntervalAnsweredCalls':_0x509af5['predictiveIntervalAnsweredCalls'],'predictiveIntervalAvgHoldtime':_0x509af5[_0x5287('0x60')],'predictiveIntervalAvgTalktime':_0x509af5[_0x5287('0x61')],'predictiveIntervalDroppedCallsCallersExit':_0x509af5[_0x5287('0x62')],'predictiveIntervalDroppedCallsTimeout':_0x509af5[_0x5287('0x63')],'predictiveIntervalErlangCalls':_0x509af5[_0x5287('0x64')],'predictiveIntervalErlangCallsDroppedCalls':_0x509af5[_0x5287('0x65')],'predictiveIntervalHitRate':_0x509af5[_0x5287('0x66')],'predictiveIntervalMultiplicativeFactor':_0x509af5[_0x5287('0x67')],'predictiveIntervalPauses':_0x509af5[_0x5287('0x68')],'predictiveIntervalAvailable':_0x509af5[_0x5287('0x69')],'predictiveIntervalTotalCalls':_0x509af5[_0x5287('0x6a')],'message':_0x509af5['message'],'originated':_0x509af5['originated'],'erlangCalls':_0x509af5[_0x5287('0x6b')],'erlangCallToSecond':_0x509af5['erlangCallToSecond'],'erlangAbandonmentRate':_0x509af5[_0x5287('0x6c')],'erlangBusyFactor':_0x509af5[_0x5287('0x6d')],'startPredictive':_0x509af5[_0x5287('0x27')],'startProgressive':_0x509af5[_0x5287('0x6e')]};if(_0x509af5['Trunk']){_0x542cc2[_0x5287('0x6f')]={'id':_0x509af5[_0x5287('0x6f')]['id'],'name':_0x509af5['Trunk'][_0x5287('0x3c')],'active':_0x509af5[_0x5287('0x6f')][_0x5287('0x70')],'callerid':_0x509af5[_0x5287('0x6f')][_0x5287('0x71')]};}if(_0x509af5[_0x5287('0x40')]){_0x542cc2[_0x5287('0x40')]={'id':_0x509af5[_0x5287('0x40')]['id'],'name':_0x509af5[_0x5287('0x40')][_0x5287('0x3c')]};}var _0x1b8326=md5(JSON['stringify'](_0x542cc2));if(_0x509af5[_0x5287('0x5')]!==_0x1b8326){_0x509af5[_0x5287('0x5')]=_0x1b8326;emit(util['format'](_0x5287('0x72'),_0x542cc2['name']),'voice_queue:save',_0x542cc2);}}}function emitCampaignSummary(_0x5e1b50){if(_0x5e1b50[_0x5287('0x51')]===_0x5287('0x73')){emit(util[_0x5287('0x74')](_0x5287('0x75'),_0x5e1b50[_0x5287('0x3c')]),_0x5287('0x76'),_0x5e1b50);}}function checkGetDataPredictive(_0x2f29cc){if(isNotNull(_0x2f29cc)&&!_[_0x5287('0x42')](_0x2f29cc)){loggerPredictive['info'](_0x5287('0x77'));loggerPredictive[_0x5287('0x78')](_0x5287('0x79'),_0x2f29cc['predictiveIntervalTotalCalls']);loggerPredictive[_0x5287('0x78')](_0x5287('0x7a'),_0x2f29cc[_0x5287('0x7b')]);loggerPredictive[_0x5287('0x78')](_0x5287('0x7c'),_0x2f29cc[_0x5287('0x63')]);loggerPredictive[_0x5287('0x78')](_0x5287('0x7d'),_0x2f29cc[_0x5287('0x62')]);loggerPredictive[_0x5287('0x78')](_0x5287('0x7e'),_0x2f29cc[_0x5287('0x60')]);loggerPredictive[_0x5287('0x78')](_0x5287('0x7f'),_0x2f29cc['predictiveIntervalAvgTalktime']);loggerPredictive[_0x5287('0x78')]('---------------------------');if(_0x2f29cc[_0x5287('0x6a')]>0x0){if(!_[_0x5287('0x80')](_0x2f29cc[_0x5287('0x61')])&&_0x2f29cc[_0x5287('0x61')]>0x0){return!![];}loggerPredictive['info'](_0x5287('0x81'));if(!_[_0x5287('0x80')](_0x2f29cc[_0x5287('0x60')])&&_0x2f29cc['predictiveIntervalAvgHoldtime']>0x0){return!![];}loggerPredictive['info'](_0x5287('0x82'));}else{loggerPredictive[_0x5287('0x78')](_0x5287('0x83'));}}else{loggerPredictive[_0x5287('0x78')](_0x5287('0x84'));}return![];}function mergeDataErlangB(_0x4e94b3){return function(_0xbde0f0){loggerPredictive[_0x5287('0x78')](_0x5287('0x85'));loggerPredictive[_0x5287('0x78')](_0x5287('0x86'),_0xbde0f0[_0x5287('0x6b')]);loggerPredictive[_0x5287('0x78')](_0x5287('0x87'),_0xbde0f0[_0x5287('0x88')]);loggerPredictive['info']('Drop\x20Rate:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0xbde0f0[_0x5287('0x6c')]);loggerPredictive['info']('Agent\x20Busy\x20Factor:\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0xbde0f0[_0x5287('0x6d')]);loggerPredictive[_0x5287('0x78')](_0x5287('0x89'),_0xbde0f0[_0x5287('0x6c')]);loggerPredictive['info'](_0x5287('0x8a'));_[_0x5287('0x8b')](_0x4e94b3,_0xbde0f0);};}function getDiff(_0x39b93c){var _0x412e84=moment()[_0x5287('0x46')](0x0);var _0xea74ba=moment(_0x39b93c)['milliseconds'](0x0);return _0x412e84['diff'](_0xea74ba,_0x5287('0x47'));}function ifInterval(_0x3f335b,_0x44aba7){if(_[_0x5287('0x80')](_0x44aba7)){return![];}return getDiff(_0x44aba7)<_0x3f335b*0x3c;}function freeVariablesPredictive(_0x3b5dc9){if(isNotNull(_0x3b5dc9)){if(!_[_0x5287('0x80')](_0x3b5dc9[_0x5287('0x6e')])){_0x3b5dc9[_0x5287('0x6e')]=undefined;loggerPredictive[_0x5287('0x78')](_0x3b5dc9[_0x5287('0x3c')],_0x5287('0x8c'));}if(!_[_0x5287('0x80')](_0x3b5dc9[_0x5287('0x27')])){_0x3b5dc9['startPredictive']=undefined;loggerPredictive[_0x5287('0x78')](_0x3b5dc9[_0x5287('0x3c')],'clearing\x20variable\x20start\x20predictive');}if(!_['isUndefined'](_0x3b5dc9[_0x5287('0x8d')])){clearInterval(_0x3b5dc9[_0x5287('0x8d')]);_0x3b5dc9['handlePredictive']=undefined;loggerPredictive[_0x5287('0x78')](_0x3b5dc9[_0x5287('0x3c')],_0x5287('0x8e'));}}}function erlangb(_0x53c08e,_0x1362bc){if(_0x1362bc===0x0){return 0x0;}var _0x316c65=0x1;for(var _0x5cad8c=0x1;_0x5cad8c<=_0x1362bc;_0x5cad8c+=0x1){_0x316c65=0x1+_0x316c65*_0x5cad8c/_0x53c08e;}return 0x1/_0x316c65;}function isVoiceQueueOutbound(_0x110738){return _0x110738===_0x5287('0x49');}function isNotPreview(_0x483631){return _0x483631!==_0x5287('0x1f');}function isCampaignIvr(_0x277606){return _0x277606===_0x5287('0x73');}function getCallerId(_0x2c3616,_0x22dff1,_0x195cd6){if(!_[_0x5287('0x80')](_0x195cd6)&&typeof _0x195cd6===_0x5287('0x8f')&&!_[_0x5287('0x42')](_0x195cd6)){if(!_[_0x5287('0x80')](_0x22dff1)&&typeof _0x22dff1===_0x5287('0x8f')&&!_[_0x5287('0x42')](_0x22dff1)){return util['format'](_0x5287('0x90'),_0x22dff1,_0x195cd6);}return util[_0x5287('0x74')](_0x5287('0x90'),_0x195cd6,_0x195cd6);}if(!_['isUndefined'](_0x2c3616)&&typeof _0x2c3616===_0x5287('0x8f')&&!_[_0x5287('0x42')](_0x2c3616)){return _0x2c3616;}return'\x22\x22\x20<>';}function loggerCatchQueueSummary(_0x479dc2,_0xf0faa6){return function(_0x8afdce){freeVariablesPredictive(_0xf0faa6);emitVoiceQueueSummary(_0xf0faa6);emitCampaignSummary(_0xf0faa6);loggerSyncQueueSummary['error'](_0x479dc2,util[_0x5287('0x91')](_0x8afdce,{'showHidden':![],'depth':null}));};}function loggerCatchPredictive(_0x287dd5,_0x2dffcf){return function(_0x266c17){loggerPredictive[_0x5287('0x92')](_0x2dffcf[_0x5287('0x3c')],_0x287dd5);loggerPredictive[_0x5287('0x92')](_0x266c17[_0x5287('0x93')]);freeVariablesPredictive(_0x2dffcf);};}function loggerCatch(_0x598aa0){return function(_0x4a470e){logger[_0x5287('0x92')](_0x598aa0,util['inspect'](_0x4a470e,{'showHidden':![],'depth':null}));};}function checkContactEmpty(_0xbf5996){return _0xbf5996&&!_['isUndefined'](_0xbf5996)&&_0xbf5996['length']>0x0;}function decremetOriginate(_0x2ed83d){if(!_['isUndefined'](_0x2ed83d)&&_0x2ed83d!==null){if(typeof _0x2ed83d[_0x5287('0x94')]!=='undefined'){if(_0x2ed83d['originated']>0x0){_0x2ed83d[_0x5287('0x94')]-=0x1;}else{logger[_0x5287('0x92')](_0x5287('0x95'));}}}else{logger['error'](_0x5287('0x96'));}}function checkContactLowerLimitOriginate(_0x235df4,_0x59db97,_0x3c272d){if(_0x59db97>_0x3c272d){for(var _0x43732d=0x0;_0x43732d<_0x59db97-_0x3c272d;_0x43732d+=0x1){decremetOriginate(_0x235df4);}}}function loggerGetContactDialer(_0x190dc6,_0x5bf52c,_0x1e3d3d){return function(_0x18d1aa){checkContactLowerLimitOriginate(_0x5bf52c,_0x1e3d3d,0x0);logger[_0x5287('0x92')](_0x190dc6,util['inspect'](_0x18d1aa,{'showHidden':![],'depth':null}));};}function sendMessageReschedule(_0x4db098){return function(_0x1a5a56){if(isNotNull(_0x1a5a56)&&isNotNull(_0x1a5a56[0x0])){if(_0x1a5a56[0x0][_0x5287('0x97')]>0x0){_0x4db098[_0x5287('0x3a')]=_0x5287('0x98');logger[_0x5287('0x78')](_0x5287('0x99')+_0x4db098[_0x5287('0x3c')],_0x1a5a56[0x0][_0x5287('0x97')],_0x5287('0x9a'));}else{_0x4db098[_0x5287('0x3a')]='AVAILABLE_CONTACTS_FINISHED';logger[_0x5287('0x78')]('[getContactDialer2][Empty]'+_0x4db098[_0x5287('0x3c')]);}}};}function notSendMessagesQueue(_0xa60430){if(_0xa60430[_0x5287('0x9b')]){freeVariablesPredictive(_0xa60430);if(_0xa60430[_0x5287('0x94')]===0x0&&_0xa60430['talking']===0x0&&_0xa60430[_0x5287('0x9c')]===0x0&&(_0xa60430[_0x5287('0x4d')]||0x0)===0x0){_0xa60430[_0x5287('0x9b')]=![];_0xa60430[_0x5287('0x4c')]=0x0;_0xa60430['message']=_0x5287('0x3e');loggerSyncQueueSummary['error']('[syncQueueSummary]\x20Campaign\x20Queue:\x20',_0xa60430[_0x5287('0x3c')],_0x5287('0x9d'));}else{_0xa60430[_0x5287('0x3a')]=_0x5287('0x9e');loggerSyncQueueSummary['error'](_0x5287('0x9f'),_0xa60430[_0x5287('0x3c')],_0x5287('0xa0'));}emitVoiceQueueSummary(_0xa60430);}}function notSendMessagesCampaign(_0xac92b2){if(_0xac92b2[_0x5287('0x9b')]){if(_0xac92b2[_0x5287('0x94')]===0x0){_0xac92b2['sendMessageOneNotActive']=![];_0xac92b2[_0x5287('0x3a')]='NOT_ACTIVE';loggerSyncQueueSummary[_0x5287('0x92')]('[syncQueueSummary]\x20Campaign\x20Ivr:\x20',_0xac92b2[_0x5287('0x3c')],_0x5287('0x9d'));}else{_0xac92b2[_0x5287('0x3a')]=_0x5287('0x9e');loggerSyncQueueSummary['error'](_0x5287('0xa1'),_0xac92b2[_0x5287('0x3c')],_0x5287('0xa0'));}emitCampaignSummary(_0xac92b2);}}function createObjHistory(_0x3bb47f,_0x52d133,_0x4f67e7,_0xf37e30,_0x387bbb){_0x3bb47f[_0x5287('0x3a')]=_0x4f67e7;var _0xe122c7=new Action(_0x3bb47f,_0x52d133);var _0x40e07d=new History(_0xe122c7);_0x40e07d[_0x5287('0xa2')]=_0xf37e30;_0x40e07d[_0x5287('0xa3')]=_0x387bbb;_0x40e07d[_0x5287('0xa4')]=_0xe122c7[_0x5287('0xa5')];return _0x40e07d;}Dialer[_0x5287('0x1b')][_0x5287('0xa6')]=function(){var _0x145951=this;setInterval(function(){_0x145951['clearZombieChannels'](_0x145951[_0x5287('0xa7')],_0x5287('0xa8'));_0x145951[_0x5287('0xa9')](_0x145951[_0x5287('0x24')],_0x5287('0xaa'));},0x32c8);};Dialer[_0x5287('0x1b')][_0x5287('0xa9')]=function(_0x186e3a,_0x5213fc){var _0x259833=this;for(var _0x25d45b in _0x186e3a){if(typeof _0x186e3a[_0x25d45b]!==_0x5287('0xab')){this[_0x5287('0xac')][_0x5287('0x1c')](function(){if(!_[_0x5287('0xad')](_0x186e3a[_0x25d45b])){return ami[_0x5287('0xae')]({'action':'status','channel':_0x186e3a[_0x25d45b]['channel']})[_0x5287('0xaf')](function(_0x197577){if(_0x197577[_0x5287('0x3a')]===_0x5287('0xb0')){setTimeout(function(){if(_0x186e3a[_0x25d45b]&&_0x186e3a[_0x25d45b][_0x5287('0x51')]!==_0x5287('0x73')){_0x259833['updateOriginated'](_0x259833[_0x5287('0x20')][_0x186e3a[_0x25d45b][_0x5287('0xb1')]]);logger[_0x5287('0x92')](_0x5287('0xb2'),_0x5213fc,_0x25d45b,_0x186e3a[_0x25d45b]['queue']);delete _0x186e3a[_0x25d45b];}if(_0x186e3a[_0x25d45b]&&_0x186e3a[_0x25d45b][_0x5287('0x51')]===_0x5287('0x73')){_0x259833[_0x5287('0xb3')](_0x259833[_0x5287('0x21')][_0x186e3a[_0x25d45b][_0x5287('0xb1')]]);logger['error']('[Dialer][checkChannel][ivr]',_0x5213fc,_0x25d45b,_0x186e3a[_0x25d45b][_0x5287('0xb1')]);delete _0x186e3a[_0x25d45b];}},0x2328);}});}});}}};Dialer['prototype'][_0x5287('0xb4')]=function(_0x126131){return BPromise[_0x5287('0xb5')]()['then'](cmHopper[_0x5287('0xb4')](_0x126131))[_0x5287('0xaf')](loggerCatch(_0x5287('0xb6')));};Dialer[_0x5287('0x1b')]['checkIsBlackList']=function(_0xa4c882){return BPromise[_0x5287('0xb5')]()[_0x5287('0xb7')](cmHopperBlack[_0x5287('0xb8')](_0xa4c882))[_0x5287('0xaf')](loggerCatch(_0x5287('0xb9')));};Dialer[_0x5287('0x1b')][_0x5287('0xba')]=function(_0x5bdcd2){return BPromise[_0x5287('0xb5')]()[_0x5287('0xb7')](cmHopperBlack[_0x5287('0xba')](_0x5bdcd2))[_0x5287('0xaf')](loggerCatch(_0x5287('0xbb')));};Dialer[_0x5287('0x1b')]['averageHandleTime']=function(_0x541546){return BPromise[_0x5287('0xb5')]()[_0x5287('0xb7')](cmHopperHistory[_0x5287('0xbc')](_0x541546))[_0x5287('0xaf')](loggerCatch(_0x5287('0xbd')));};Dialer[_0x5287('0x1b')][_0x5287('0xbe')]=function(_0x58d868){return BPromise[_0x5287('0xb5')]()[_0x5287('0xb7')](cmHopper[_0x5287('0xbe')](_0x58d868))['catch'](loggerCatch(_0x5287('0xbf')));};Dialer['prototype'][_0x5287('0xc0')]=function(_0x3cffa7,_0x48a4bb,_0x5c6e14){return BPromise[_0x5287('0xb5')]()[_0x5287('0xb7')](cmHopper[_0x5287('0xc0')](_0x3cffa7,_0x48a4bb,_0x5c6e14))['catch'](loggerCatch(_0x5287('0xc1')));};Dialer[_0x5287('0x1b')][_0x5287('0xc2')]=function(_0x1284aa,_0x44d9cb,_0x286bd1,_0x2cdea7){return BPromise[_0x5287('0xb5')]()['then'](cmHopper[_0x5287('0xc2')](_0x1284aa,_0x44d9cb,_0x286bd1,_0x2cdea7))[_0x5287('0xaf')](loggerCatch(_0x5287('0xc3')));};Dialer['prototype'][_0x5287('0xc4')]=function(_0x16a3f9,_0x24a890,_0x1d6fba){return BPromise['resolve']()[_0x5287('0xb7')](cmHopper['getContactDialerIvr'](_0x16a3f9,_0x24a890,_0x1d6fba))[_0x5287('0xaf')](loggerCatch(_0x5287('0xc3')));};Dialer[_0x5287('0x1b')][_0x5287('0xc5')]=function(_0x1f766f){return BPromise[_0x5287('0xb5')]()[_0x5287('0xb7')](voiceQueueRt['getVoiceQueueRtPauses'](_0x1f766f))[_0x5287('0xaf')](loggerCatch(_0x5287('0xc6')));};Dialer['prototype'][_0x5287('0xc7')]=function(_0x4d6596){return BPromise['resolve']()[_0x5287('0xb7')](cmHopper[_0x5287('0xc7')](_0x4d6596))[_0x5287('0xaf')](loggerCatch('[moveContactManagedDialer]\x20'));};Dialer['prototype'][_0x5287('0xc8')]=function(_0x4b0c75){return BPromise[_0x5287('0xb5')]()['then'](cmHopperHistory[_0x5287('0xc8')](_0x4b0c75))[_0x5287('0xaf')](loggerCatch(_0x5287('0xc9')));};Dialer[_0x5287('0x1b')][_0x5287('0xb3')]=function(_0x223885){if(!_[_0x5287('0x80')](_0x223885)&&_0x223885!==null){if(typeof _0x223885[_0x5287('0x94')]!=='undefined'){if(_0x223885['originated']>0x0){_0x223885[_0x5287('0x94')]-=0x1;}else{logger[_0x5287('0x92')]('[updateOriginated]\x20object\x20originated\x20is\x20negative');}}}else{logger['error'](_0x5287('0xca'));}};Dialer[_0x5287('0x1b')][_0x5287('0xcb')]=function(_0xd6fe4b,_0x26e642){var _0x997ec8=this;return function(_0x1c09f2){_0x997ec8['updateOriginated'](_0x26e642);logger[_0x5287('0x92')](_0xd6fe4b,util['inspect'](_0x1c09f2,{'showHidden':![],'depth':null}));};};Dialer[_0x5287('0x1b')]['emptyContact']=function(_0x571fa1,_0x41add5,_0x40a12e){var _0x34889c={'state':0x19,'statedesc':_0x5287('0xcc')};this[_0x5287('0xb3')](_0x41add5);this[_0x5287('0xcd')](_[_0x5287('0x8b')](_0x34889c,_['pick'](_0x40a12e,[_0x5287('0xce'),_0x5287('0xcf'),_0x5287('0xd0'),_0x5287('0xd1'),_0x5287('0xd2')])),'[emptyContact][createHistory]','[emptyContact]');logger[_0x5287('0x92')](_0x571fa1);};Dialer[_0x5287('0x1b')][_0x5287('0xd3')]=function(_0x10c404){return _0x10c404==='Success';};Dialer[_0x5287('0x1b')][_0x5287('0xd4')]=function(_0x21c309){return!_[_0x5287('0x80')](_0x21c309)&&_0x21c309&&!_[_0x5287('0x80')](_0x21c309[_0x5287('0x3c')])&&!_[_0x5287('0x80')](_0x21c309[_0x5287('0x70')])&&_0x21c309['active']&&(this[_0x5287('0x23')][util[_0x5287('0x74')](_0x5287('0xd5'),_0x21c309[_0x5287('0x3c')])]['status']===_0x5287('0xd6')||this['trunks'][util[_0x5287('0x74')](_0x5287('0xd5'),_0x21c309[_0x5287('0x3c')])][_0x5287('0xd7')]===_0x5287('0xd8'));};Dialer['prototype'][_0x5287('0xcd')]=function(_0x4e6308,_0x742cb2,_0x515203){this['createHistory'](_0x4e6308)[_0x5287('0xaf')](loggerCatch(_0x742cb2));this['moveContactManagedDialer'](_0x4e6308)[_0x5287('0xaf')](loggerCatch(_0x515203));};Dialer[_0x5287('0x1b')][_0x5287('0xd9')]=function(_0x905432){var _0x2c7c6f=this[_0x5287('0xa7')][_0x905432['uniqueid']];var _0x31165c;if(!_[_0x5287('0xad')](_0x905432)&&!_[_0x5287('0xad')](_0x905432['variable'])&&!_['isNil'](_0x905432[_0x5287('0xda')][_0x5287('0xdb')])&&_0x905432['exten']===_0x5287('0xdc')&&_0x2c7c6f){if(_0x2c7c6f[_0x5287('0x51')]!==_0x5287('0x73')&&this[_0x5287('0x20')][_0x2c7c6f[_0x5287('0xb1')]][_0x5287('0xdd')]&&_0x905432[_0x5287('0xde')]===_0x5287('0xdf')){delete this[_0x5287('0xa7')][_0x905432[_0x5287('0xe0')]];this[_0x5287('0xb3')](this[_0x5287('0x20')][_0x2c7c6f[_0x5287('0xb1')]]);this[_0x5287('0x20')][_0x2c7c6f['queue']][_0x5287('0xe1')]+=0x1;this[_0x5287('0x20')][_0x2c7c6f[_0x5287('0xb1')]]['outboundAnswerAgiCallsDay']+=0x1;_0x31165c=new Hangup(_0x2c7c6f,_0x905432);_0x31165c[_0x5287('0xa2')]=0x12;_0x31165c[_0x5287('0xa3')]=_0x5287('0xe2');_0x31165c[_0x5287('0xe3')]=_0x5287('0xe4');this['saveInDb'](_0x31165c,_0x5287('0xe5'),_0x5287('0xe6'));}if(_0x2c7c6f[_0x5287('0x51')]!=='ivr'&&this[_0x5287('0x20')][_0x2c7c6f[_0x5287('0xb1')]][_0x5287('0xdd')]&&_0x905432[_0x5287('0xde')]===_0x5287('0xe7')){var _0x50714c=this;return new BPromise(function(_0x54eb0d,_0x3fdf1b){delete _0x50714c[_0x5287('0xa7')][_0x905432[_0x5287('0xe0')]];_0x50714c[_0x5287('0xb3')](_0x50714c[_0x5287('0x20')][_0x2c7c6f[_0x5287('0xb1')]]);_0x50714c['voiceQueues'][_0x2c7c6f[_0x5287('0xb1')]][_0x5287('0xe1')]+=0x1;_0x50714c[_0x5287('0x20')][_0x2c7c6f[_0x5287('0xb1')]][_0x5287('0x58')]+=0x1;var _0x176829=_0x50714c[_0x5287('0x20')][_0x2c7c6f[_0x5287('0xb1')]];var _0xdd26a9=new Hangup(_0x2c7c6f,_0x905432);_0xdd26a9[_0x5287('0xa2')]=0x13;_0xdd26a9[_0x5287('0xa3')]=_0x5287('0xe8');_0xdd26a9[_0x5287('0xe3')]=_0x5287('0xe4');_0xdd26a9['countmachineretry']+=0x1;_0xdd26a9[_0x5287('0xe9')]+=0x1;_0xdd26a9[_0x5287('0xea')]=!![];_0x50714c[_0x5287('0xc8')](_0xdd26a9)[_0x5287('0xaf')](loggerCatch('[syncAgentComplete][createHistory][0]'));if(_0xdd26a9[_0x5287('0xeb')]+_0xdd26a9[_0x5287('0xec')]+_0xdd26a9[_0x5287('0xed')]+_0xdd26a9['countnosuchnumberretry']+_0xdd26a9[_0x5287('0xee')]+_0xdd26a9['countabandonedretry']+_0xdd26a9[_0x5287('0xef')]+_0xdd26a9[_0x5287('0xf0')]>=_0x176829[_0x5287('0xf1')]){_0x50714c[_0x5287('0xf2')](_0xdd26a9,_0x54eb0d,_0x3fdf1b,_0x5287('0xf3'));}else{if(_0xdd26a9['countmachineretry']>=_0x176829[_0x5287('0xf4')]){_0x50714c['createStateFinal'](_0xdd26a9,_0x54eb0d,_0x3fdf1b,_0x5287('0xf5'));}else{_0x50714c[_0x5287('0xbe')]({'active':![],'countmachineretry':_0xdd26a9[_0x5287('0xef')],'scheduledat':moment()[_0x5287('0xf6')](_0x176829[_0x5287('0xf7')],_0x5287('0xf8'))[_0x5287('0x74')](_0x5287('0xf9')),'ContactId':_0xdd26a9[_0x5287('0xce')],'ListId':_0xdd26a9[_0x5287('0xcf')],'VoiceQueueId':_0xdd26a9['VoiceQueueId']||undefined,'CampaignId':_0xdd26a9[_0x5287('0xd2')]||undefined})['catch'](loggerCatch(_0x5287('0xfa')));_0x54eb0d({'reschedule':0x1});}}});}if(_0x2c7c6f['type']===_0x5287('0x73')&&this[_0x5287('0x21')][_0x2c7c6f['queue']][_0x5287('0xdd')]&&_0x905432[_0x5287('0xde')]===_0x5287('0xdf')){delete this['uniqueId'][_0x905432[_0x5287('0xe0')]];this[_0x5287('0xb3')](this[_0x5287('0x21')][_0x2c7c6f['queue']]);_0x31165c=new Hangup(_0x2c7c6f,_0x905432);_0x31165c[_0x5287('0xa2')]=0x12;_0x31165c[_0x5287('0xa3')]='HangupInAMD';_0x31165c[_0x5287('0xe3')]=_0x5287('0xe4');this[_0x5287('0xcd')](_0x31165c,_0x5287('0xfb'),'[syncHangupInAMDIvr]');}if(_0x2c7c6f[_0x5287('0x51')]===_0x5287('0x73')&&this[_0x5287('0x21')][_0x2c7c6f[_0x5287('0xb1')]][_0x5287('0xdd')]&&_0x905432[_0x5287('0xde')]===_0x5287('0xe7')){var _0x50714c=this;return new BPromise(function(_0x2dd7fd,_0x32b80d){delete _0x50714c['uniqueId'][_0x905432[_0x5287('0xe0')]];_0x50714c[_0x5287('0xb3')](_0x50714c[_0x5287('0x21')][_0x2c7c6f[_0x5287('0xb1')]]);_0x50714c[_0x5287('0x21')][_0x2c7c6f[_0x5287('0xb1')]][_0x5287('0xe1')]+=0x1;_0x50714c[_0x5287('0x21')][_0x2c7c6f[_0x5287('0xb1')]][_0x5287('0x58')]+=0x1;var _0x436853=_0x50714c[_0x5287('0x21')][_0x2c7c6f[_0x5287('0xb1')]];var _0x26c6ed=new Hangup(_0x2c7c6f,_0x905432);_0x26c6ed[_0x5287('0xa2')]=0x13;_0x26c6ed['statedesc']=_0x5287('0xe8');_0x26c6ed[_0x5287('0xe3')]=_0x5287('0xe4');_0x26c6ed[_0x5287('0xef')]+=0x1;_0x26c6ed['countglobal']+=0x1;_0x26c6ed['amd']=!![];_0x50714c['createHistory'](_0x26c6ed)[_0x5287('0xaf')](loggerCatch('[syncAgentComplete][createHistory][0]'));if(_0x26c6ed[_0x5287('0xeb')]+_0x26c6ed[_0x5287('0xec')]+_0x26c6ed[_0x5287('0xed')]+_0x26c6ed[_0x5287('0xfc')]+_0x26c6ed[_0x5287('0xee')]+_0x26c6ed[_0x5287('0xfd')]+_0x26c6ed['countmachineretry']+_0x26c6ed[_0x5287('0xf0')]>=_0x436853[_0x5287('0xf1')]){_0x50714c[_0x5287('0xf2')](_0x26c6ed,_0x2dd7fd,_0x32b80d,_0x5287('0xf3'));}else{if(_0x26c6ed['countmachineretry']>=_0x436853[_0x5287('0xf4')]){_0x50714c['createStateFinal'](_0x26c6ed,_0x2dd7fd,_0x32b80d,_0x5287('0xf5'));}else{_0x50714c[_0x5287('0xbe')]({'active':![],'countmachineretry':_0x26c6ed[_0x5287('0xef')],'scheduledat':moment()[_0x5287('0xf6')](_0x436853['dialMachineRetryFrequency'],_0x5287('0xf8'))[_0x5287('0x74')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x26c6ed['ContactId'],'ListId':_0x26c6ed[_0x5287('0xcf')],'VoiceQueueId':_0x26c6ed[_0x5287('0xd1')]||undefined,'CampaignId':_0x26c6ed[_0x5287('0xd2')]||undefined})[_0x5287('0xaf')](loggerCatch(_0x5287('0xfa')));_0x2dd7fd({'reschedule':0x1});}}});}}};Dialer[_0x5287('0x1b')][_0x5287('0x33')]=function(_0x2b8df9){var _0x90074=this[_0x5287('0xa7')][_0x2b8df9[_0x5287('0xe0')]];var _0x5abc83=this;var _0x1707b5;if(_0x90074&&_0x90074[_0x5287('0x51')]==='ivr'){delete this[_0x5287('0xa7')][_0x2b8df9[_0x5287('0xe0')]];this[_0x5287('0xb3')](this['campaigns'][_0x90074['queue']]);this[_0x5287('0x21')][_0x90074['queue']][_0x5287('0xfe')]+=0x1;_0x1707b5=new Hangup(_0x90074,_0x2b8df9);this['createHistory'](_0x1707b5)[_0x5287('0xaf')](loggerCatch(_0x5287('0xff')));this[_0x5287('0xc7')](_0x1707b5)[_0x5287('0xaf')](loggerCatch(_0x5287('0x100')));}if(_0x90074&&_0x90074[_0x5287('0x51')]!==_0x5287('0x73')&&isNotNull(this[_0x5287('0x20')][_0x90074[_0x5287('0xb1')]]['dialQueueProject'])){delete this[_0x5287('0xa7')][_0x2b8df9['uniqueid']];this['updateOriginated'](this[_0x5287('0x20')][_0x90074[_0x5287('0xb1')]]);this[_0x5287('0x20')][_0x90074[_0x5287('0xb1')]][_0x5287('0xe1')]+=0x1;this[_0x5287('0x20')][_0x90074[_0x5287('0xb1')]][_0x5287('0x58')]+=0x1;_0x1707b5=new Hangup(_0x90074,_0x2b8df9);_0x1707b5[_0x5287('0xa2')]=0x10;_0x1707b5['statedesc']=_0x5287('0x101');_0x1707b5[_0x5287('0xe3')]=_0x5287('0x102');this[_0x5287('0xc8')](_0x1707b5)['catch'](loggerCatch(_0x5287('0xff')));this['moveContactManagedDialer'](_0x1707b5)['catch'](loggerCatch('[syncHangupIvr]'));}if(_0x90074&&_0x90074[_0x5287('0x51')]!==_0x5287('0x73')&&!isNotNull(this[_0x5287('0x20')][_0x90074['queue']][_0x5287('0x103')])){delete this['uniqueId'][_0x2b8df9[_0x5287('0xe0')]];this[_0x5287('0xb3')](this[_0x5287('0x20')][_0x90074[_0x5287('0xb1')]]);this[_0x5287('0x20')][_0x90074[_0x5287('0xb1')]][_0x5287('0x5f')]+=0x1;_0x1707b5=new Hangup(_0x90074,_0x2b8df9);_0x1707b5[_0x5287('0xa2')]=0xc;_0x1707b5[_0x5287('0xa3')]=_0x2b8df9[_0x5287('0x104')];_0x1707b5[_0x5287('0xe3')]=_0x5287('0x105');this[_0x5287('0xc8')](_0x1707b5)[_0x5287('0xaf')](loggerCatch(_0x5287('0xff')));this['moveContactManagedDialer'](_0x1707b5)['catch'](loggerCatch('[syncHangupIvr]'));}};Dialer[_0x5287('0x1b')][_0x5287('0x31')]=function(_0x10d969){var _0xaa3742=this[_0x5287('0xa7')][_0x10d969['uniqueid']];var _0x35362c=this;if(this['voiceQueues'][_0x10d969[_0x5287('0xb1')]]){if(_0xaa3742&&_0xaa3742['type']!==_0x5287('0x73')){delete this['uniqueId'][_0x10d969['uniqueid']];this[_0x5287('0x20')][_0x10d969['queue']]['outboundAnswerCallsDay']+=0x1;var _0x3a4876=new AgentComplete(_0xaa3742,_0x10d969);if(_0x10d969['reason']==='agent'){_0x3a4876[_0x5287('0x106')]=this[_0x5287('0x20')][_0x10d969[_0x5287('0xb1')]]['dialQueueProject2']&&this[_0x5287('0x20')][_0x10d969[_0x5287('0xb1')]][_0x5287('0x107')]?moment()[_0x5287('0x74')]('YYYY-MM-DD\x20HH:mm:ss'):undefined;}this[_0x5287('0xc8')](_0x3a4876)['catch'](loggerCatch('[syncAgentComplete][createHistory]'));this[_0x5287('0xc7')](_0x3a4876)[_0x5287('0xaf')](loggerCatch(_0x5287('0x108')));}}};Dialer[_0x5287('0x1b')][_0x5287('0x2a')]=function(_0x2284a9){if(this[_0x5287('0x20')][_0x2284a9[_0x5287('0xb1')]]){if(this[_0x5287('0xa7')][_0x2284a9[_0x5287('0xe0')]]&&this[_0x5287('0xa7')][_0x2284a9[_0x5287('0xe0')]]['type']!==_0x5287('0x73')){this[_0x5287('0xb3')](this['voiceQueues'][_0x2284a9[_0x5287('0xb1')]]);this[_0x5287('0xa7')][_0x2284a9['uniqueid']]['answertime']=moment()[_0x5287('0x74')](_0x5287('0xf9'));}}};Dialer['prototype'][_0x5287('0x109')]=function(_0x48dd01){this[_0x5287('0xc8')](_0x48dd01)['catch'](loggerCatch('[syncAgentComplete][createHistory]'));this['moveContactManagedDialer'](_0x48dd01)['catch'](loggerCatch(_0x5287('0x10a')));};Dialer['prototype'][_0x5287('0x2d')]=function(_0x23404f){var _0xc5ddc7=this[_0x5287('0xa7')][_0x23404f[_0x5287('0xe0')]];var _0x13909f=this;if(this['voiceQueues'][_0x23404f[_0x5287('0xb1')]]){if(_0xc5ddc7&&_0xc5ddc7[_0x5287('0x51')]!==_0x5287('0x73')){delete this[_0x5287('0xa7')][_0x23404f[_0x5287('0xe0')]];this['updateOriginated'](this['voiceQueues'][_0x23404f['queue']]);_0xc5ddc7[_0x5287('0x10b')]=moment()[_0x5287('0x74')]('YYYY-MM-DD\x20HH:mm:ss');var _0xdeb806=new QueueCallerAbandon(_0xc5ddc7,_0x23404f);if(getSeconds(_0xc5ddc7[_0x5287('0x10b')],_0xc5ddc7[_0x5287('0x10c')])>=_0xc5ddc7[_0x5287('0x10d')]){this[_0x5287('0x20')][_0x23404f[_0x5287('0xb1')]][_0x5287('0x63')]+=0x1;this[_0x5287('0x20')][_0x23404f[_0x5287('0xb1')]][_0x5287('0x5b')]+=0x1;this[_0x5287('0x20')][_0x23404f[_0x5287('0xb1')]][_0x5287('0x65')]+=0x1;_0xdeb806['state']=0xa;_0xdeb806[_0x5287('0xa3')]='Drop';_0xdeb806[_0x5287('0x10e')]=_0x5287('0x10f');_0xdeb806[_0x5287('0x106')]=this[_0x5287('0x20')][_0x23404f[_0x5287('0xb1')]][_0x5287('0x110')]?moment()['format'](_0x5287('0xf9')):undefined;_0xdeb806[_0x5287('0xee')]+=0x1;_0xdeb806['countglobal']+=0x1;if(_0xdeb806['countdropretry']>=this[_0x5287('0x20')][_0x23404f[_0x5287('0xb1')]][_0x5287('0x111')]){this[_0x5287('0x109')](_0xdeb806);}else{this[_0x5287('0xbe')]({'active':![],'countdropretry':_0xdeb806['countdropretry'],'scheduledat':moment()[_0x5287('0xf6')](this[_0x5287('0x20')][_0x23404f[_0x5287('0xb1')]][_0x5287('0x112')],_0x5287('0xf8'))[_0x5287('0x74')](_0x5287('0xf9')),'ContactId':_0xc5ddc7[_0x5287('0xce')],'ListId':_0xc5ddc7[_0x5287('0xcf')],'VoiceQueueId':_0xc5ddc7[_0x5287('0xd1')]||undefined,'CampaignId':_0xc5ddc7[_0x5287('0xd2')]||undefined})[_0x5287('0xaf')](loggerCatch('[rescheduleContact][Drop]'));var _0x1c2dfc=new History(_0xdeb806);_0x1c2dfc['state']=0xa;_0x1c2dfc[_0x5287('0xa3')]=_0x5287('0x113');_0x1c2dfc[_0x5287('0xa5')]=moment()[_0x5287('0x74')](_0x5287('0xf9'));_0x1c2dfc['endtime']=_0x1c2dfc['starttime'];_0x1c2dfc[_0x5287('0x114')]=_0xdeb806[_0x5287('0x114')];_0x1c2dfc[_0x5287('0x115')]=_0xdeb806[_0x5287('0x115')];this[_0x5287('0xc8')](_0x1c2dfc)[_0x5287('0xaf')](loggerCatch(_0x5287('0x116')));}}else{this['voiceQueues'][_0x23404f[_0x5287('0xb1')]][_0x5287('0x62')]+=0x1;this[_0x5287('0x20')][_0x23404f[_0x5287('0xb1')]]['outboundDropCallsDayCallersExit']+=0x1;_0xdeb806[_0x5287('0xa2')]=0xb;_0xdeb806['statedesc']=_0x5287('0x117');_0xdeb806['dropreason']='CALLEREXIT';_0xdeb806['countabandonedretry']+=0x1;_0xdeb806[_0x5287('0xe9')]+=0x1;if(_0xdeb806[_0x5287('0xfd')]>=this[_0x5287('0x20')][_0x23404f[_0x5287('0xb1')]]['dialAbandonedMaxRetry']){this[_0x5287('0x109')](_0xdeb806);}else{this['rescheduleContact']({'active':![],'countabandonedretry':_0xdeb806[_0x5287('0xfd')],'scheduledat':moment()[_0x5287('0xf6')](this[_0x5287('0x20')][_0x23404f[_0x5287('0xb1')]][_0x5287('0x118')],_0x5287('0xf8'))['format'](_0x5287('0xf9')),'ContactId':_0xc5ddc7['ContactId'],'ListId':_0xc5ddc7[_0x5287('0xcf')],'VoiceQueueId':_0xc5ddc7['VoiceQueueId']||undefined,'CampaignId':_0xc5ddc7[_0x5287('0xd2')]||undefined})['catch'](loggerCatch(_0x5287('0x119')));var _0x1c2dfc=new History(_0xdeb806);_0x1c2dfc[_0x5287('0xa2')]=0xb;_0x1c2dfc['statedesc']=_0x5287('0x117');_0x1c2dfc[_0x5287('0xa5')]=moment()[_0x5287('0x74')](_0x5287('0xf9'));_0x1c2dfc['endtime']=_0x1c2dfc[_0x5287('0xa5')];_0x1c2dfc[_0x5287('0x114')]=_0xdeb806['calleridname'];_0x1c2dfc[_0x5287('0x115')]=_0xdeb806[_0x5287('0x115')];this['createHistory'](_0x1c2dfc)[_0x5287('0xaf')](loggerCatch(_0x5287('0x11a')));}}}}};Dialer[_0x5287('0x1b')][_0x5287('0x35')]=function(_0x26024c){if(this[_0x5287('0x24')][_0x26024c[_0x5287('0xe0')]]){this['actions'][_0x26024c[_0x5287('0xe0')]][_0x5287('0x11b')]=_0x26024c['channel'];}if(this[_0x5287('0xa7')][_0x26024c['uniqueid']]){this['uniqueId'][_0x26024c[_0x5287('0xe0')]][_0x5287('0x11b')]=_0x26024c[_0x5287('0x11b')];}};Dialer[_0x5287('0x1b')][_0x5287('0x37')]=function(_0x298ba6){if(strategy[this[_0x5287('0x20')][this[_0x5287('0x24')][_0x298ba6[_0x5287('0x11c')]][_0x5287('0xb1')]][_0x5287('0x4a')]]===_0x5287('0x1a')){if(this[_0x5287('0x24')][_0x298ba6[_0x5287('0x11c')]]&&_[_0x5287('0xad')](this['actions'][_0x298ba6[_0x5287('0x11c')]][_0x5287('0x11d')])&&_0x298ba6[_0x5287('0xd7')]==='1'&&_0x298ba6[_0x5287('0x11e')]==='0'){if(this[_0x5287('0x22')][_0x298ba6[_0x5287('0x11f')]]){if(!this[_0x5287('0x22')][_0x298ba6[_0x5287('0x11f')]][_0x5287('0x11d')]){this[_0x5287('0x22')][_0x298ba6['stateinterface']]['locked']=!![];this[_0x5287('0x24')][_0x298ba6[_0x5287('0x11c')]][_0x5287('0x11d')]=!![];this[_0x5287('0x24')][_0x298ba6[_0x5287('0x11c')]]['stateinterface']=_0x298ba6[_0x5287('0x11f')];}}}}else if((strategy[this[_0x5287('0x20')][this[_0x5287('0x24')][_0x298ba6['actionid']][_0x5287('0xb1')]][_0x5287('0x4a')]]||_0x5287('0x19'))===_0x5287('0x19')){if(this[_0x5287('0x24')][_0x298ba6[_0x5287('0x11c')]]){if(this['agents'][_0x298ba6[_0x5287('0x11f')]]){this[_0x5287('0x24')][_0x298ba6[_0x5287('0x11c')]]['stateinterface']=_0x298ba6['stateinterface'];if(_[_0x5287('0xad')](this[_0x5287('0x28')][this[_0x5287('0x24')][_0x298ba6['actionid']][_0x5287('0xb1')]])){this[_0x5287('0x28')][this[_0x5287('0x24')][_0x298ba6[_0x5287('0x11c')]][_0x5287('0xb1')]]=[];}this[_0x5287('0x28')][this[_0x5287('0x24')][_0x298ba6[_0x5287('0x11c')]]['queue']][_0x5287('0x120')](_[_0x5287('0x8b')](_[_0x5287('0x121')](this['actions'][_0x298ba6[_0x5287('0x11c')]],[_0x5287('0x122'),_0x5287('0x11f')]),{'status':_0x298ba6['status'],'paused':_0x298ba6['paused']}));}}}};function unlockQueueStatus(_0x4ccb05,_0x56ea02){setTimeout(function(){if(_['isUndefined'](_0x4ccb05['queueStatusComplete'])){loggerBooked[_0x5287('0x92')](_0x5287('0x123'),_0x56ea02);}_0x4ccb05[_0x5287('0x124')]=!![];loggerBooked[_0x5287('0x78')](_0x5287('0x125'),_0x56ea02,JSON['stringify'](_[_0x5287('0x121')](_0x4ccb05,[_0x5287('0x3c'),'queueStatusComplete'])));},0x1f3);}Dialer[_0x5287('0x1b')][_0x5287('0x39')]=function(_0x3c2757){var _0x19e2b7=this;var _0x15d41a=_0x19e2b7[_0x5287('0x20')][_0x19e2b7[_0x5287('0x24')][_0x3c2757[_0x5287('0x11c')]][_0x5287('0xb1')]];if(strategy[this['voiceQueues'][this[_0x5287('0x24')][_0x3c2757['actionid']][_0x5287('0xb1')]]['strategy']]===_0x5287('0x1a')){if(this[_0x5287('0x24')][_0x3c2757[_0x5287('0x11c')]]&&this[_0x5287('0x24')][_0x3c2757['actionid']]['stateinterface']){this[_0x5287('0x1f')][_0x5287('0x126')](this[_0x5287('0x24')][_0x3c2757[_0x5287('0x11c')]][_0x5287('0x122')],this[_0x5287('0x24')][_0x3c2757[_0x5287('0x11c')]][_0x5287('0x11f')])[_0x5287('0xaf')](function(_0x46064d){logger[_0x5287('0x92')](_0x5287('0x127'),util['inspect'](_0x46064d,{'showHidden':![],'depth':null}));})[_0x5287('0x1e')](function(){_0x19e2b7[_0x5287('0xb3')](_0x19e2b7[_0x5287('0x20')][_0x19e2b7['actions'][_0x3c2757[_0x5287('0x11c')]]['queue']]);_0x19e2b7[_0x5287('0x22')][_0x19e2b7[_0x5287('0x24')][_0x3c2757['actionid']][_0x5287('0x11f')]][_0x5287('0x11d')]=![];delete _0x19e2b7[_0x5287('0x24')][_0x3c2757[_0x5287('0x11c')]];unlockQueueStatus(_0x15d41a);});}else{this[_0x5287('0xb3')](this[_0x5287('0x20')][this['actions'][_0x3c2757[_0x5287('0x11c')]][_0x5287('0xb1')]]);this['rescheduleContact']({'active':![],'ContactId':this['actions'][_0x3c2757[_0x5287('0x11c')]][_0x5287('0xce')],'ListId':this['actions'][_0x3c2757['actionid']][_0x5287('0xcf')],'VoiceQueueId':this['actions'][_0x3c2757[_0x5287('0x11c')]][_0x5287('0xd1')]||undefined,'CampaignId':this[_0x5287('0x24')][_0x3c2757['actionid']][_0x5287('0xd2')]||undefined})[_0x5287('0xaf')](loggerCatch(_0x5287('0x128')));delete this[_0x5287('0x24')][_0x3c2757[_0x5287('0x11c')]];unlockQueueStatus(_0x15d41a);}}else if((strategy[this[_0x5287('0x20')][this[_0x5287('0x24')][_0x3c2757[_0x5287('0x11c')]][_0x5287('0xb1')]][_0x5287('0x4a')]]||'rrmemory')===_0x5287('0x19')){var _0x2edc49;if(this['actions'][_0x3c2757[_0x5287('0x11c')]]&&!_[_0x5287('0x42')](this[_0x5287('0x28')][this[_0x5287('0x24')][_0x3c2757[_0x5287('0x11c')]][_0x5287('0xb1')]])){if(this[_0x5287('0x29')][_0x19e2b7[_0x5287('0x24')][_0x3c2757[_0x5287('0x11c')]][_0x5287('0xb1')]]){this['queueBookedRR'][_0x19e2b7[_0x5287('0x24')][_0x3c2757[_0x5287('0x11c')]]['queue']]=this[_0x5287('0x29')][this[_0x5287('0x24')][_0x3c2757[_0x5287('0x11c')]][_0x5287('0xb1')]]?this[_0x5287('0x29')][this[_0x5287('0x24')][_0x3c2757['actionid']][_0x5287('0xb1')]]:this[_0x5287('0x28')][this['actions'][_0x3c2757[_0x5287('0x11c')]]['queue']]?this[_0x5287('0x28')][this[_0x5287('0x24')][_0x3c2757[_0x5287('0x11c')]]['queue']][_0x5287('0x129')]||0x0:0x0;}this['queueBooked'][this['actions'][_0x3c2757[_0x5287('0x11c')]][_0x5287('0xb1')]][_0x5287('0x129')]=this[_0x5287('0x29')][this[_0x5287('0x24')][_0x3c2757[_0x5287('0x11c')]][_0x5287('0xb1')]];for(var _0x1b430b=0x0;_0x1b430b<this[_0x5287('0x28')][this[_0x5287('0x24')][_0x3c2757[_0x5287('0x11c')]]['queue']][_0x5287('0x12a')];_0x1b430b+=0x1){_0x2edc49=rr(this['queueBooked'][this['actions'][_0x3c2757[_0x5287('0x11c')]][_0x5287('0xb1')]]);this[_0x5287('0x29')][_0x19e2b7[_0x5287('0x24')][_0x3c2757[_0x5287('0x11c')]]['queue']]=this[_0x5287('0x28')][this['actions'][_0x3c2757[_0x5287('0x11c')]][_0x5287('0xb1')]][_0x5287('0x129')];if(_0x2edc49[_0x5287('0xd7')]==='1'&&_0x2edc49[_0x5287('0x11e')]==='0'){break;}}if(!_[_0x5287('0xad')](_0x2edc49)){this[_0x5287('0x22')][_0x2edc49[_0x5287('0x11f')]][_0x5287('0x12b')]=_[_0x5287('0x80')](this[_0x5287('0x22')][_0x2edc49[_0x5287('0x11f')]][_0x5287('0x12b')])?!![]:this[_0x5287('0x22')][_0x2edc49[_0x5287('0x11f')]][_0x5287('0x12b')];}loggerBooked[_0x5287('0x78')]('[booked][RR]',_0x3c2757[_0x5287('0x11c')],_0x5287('0x12c'),JSON[_0x5287('0x45')](_[_0x5287('0x121')](this[_0x5287('0x22')][_0x2edc49[_0x5287('0x11f')]],[_0x5287('0x3c'),_0x5287('0x12b')])),_0x5287('0x12d'),JSON[_0x5287('0x45')](_0x2edc49[_0x5287('0x122')]));if(!_[_0x5287('0xad')](_0x2edc49)&&_0x2edc49['status']==='1'&&_0x2edc49[_0x5287('0x11e')]==='0'&&this[_0x5287('0x22')][_0x2edc49[_0x5287('0x11f')]][_0x5287('0x12b')]){this['agents'][_0x2edc49[_0x5287('0x11f')]][_0x5287('0x12b')]=![];this[_0x5287('0x28')][_0x19e2b7[_0x5287('0x24')][_0x3c2757['actionid']][_0x5287('0xb1')]]=[];this[_0x5287('0x1f')][_0x5287('0x126')](_0x2edc49[_0x5287('0x122')],_0x2edc49[_0x5287('0x11f')])[_0x5287('0xaf')](function(_0x464bb9){logger[_0x5287('0x92')]('[Catch][Preview][syncQueueStatusComplete]',util[_0x5287('0x91')](_0x464bb9,{'showHidden':![],'depth':null}));})[_0x5287('0x1e')](function(){_0x19e2b7[_0x5287('0xb3')](_0x19e2b7['voiceQueues'][_0x19e2b7[_0x5287('0x24')][_0x3c2757[_0x5287('0x11c')]][_0x5287('0xb1')]]);setTimeout(function(){_0x19e2b7['agents'][_0x2edc49['stateinterface']][_0x5287('0x12b')]=!![];loggerBooked[_0x5287('0x78')](_0x5287('0x12e'),_0x3c2757['actionid'],_0x5287('0x12c'),JSON[_0x5287('0x45')](_[_0x5287('0x121')](_0x19e2b7['agents'][_0x2edc49[_0x5287('0x11f')]],[_0x5287('0x3c'),'unlockRR'])),'contactAgent-idHopper:\x20',JSON['stringify'](_0x2edc49[_0x5287('0x122')]));},0xc7);delete _0x19e2b7[_0x5287('0x24')][_0x3c2757[_0x5287('0x11c')]];unlockQueueStatus(_0x15d41a,_0x3c2757[_0x5287('0x11c')]);});}else{loggerBooked[_0x5287('0x78')]('[booked][unlock]');this['updateOriginated'](this[_0x5287('0x20')][this['actions'][_0x3c2757['actionid']][_0x5287('0xb1')]]);this[_0x5287('0xbe')]({'active':![],'ContactId':this[_0x5287('0x24')][_0x3c2757[_0x5287('0x11c')]][_0x5287('0xce')],'ListId':this[_0x5287('0x24')][_0x3c2757[_0x5287('0x11c')]][_0x5287('0xcf')],'VoiceQueueId':this[_0x5287('0x24')][_0x3c2757[_0x5287('0x11c')]][_0x5287('0xd1')]||undefined,'CampaignId':this[_0x5287('0x24')][_0x3c2757[_0x5287('0x11c')]][_0x5287('0xd2')]||undefined})[_0x5287('0xaf')](loggerCatch(_0x5287('0x128')));delete this[_0x5287('0x24')][_0x3c2757['actionid']];unlockQueueStatus(_0x15d41a);}}else{loggerBooked['info'](_0x5287('0x12f'));this[_0x5287('0xb3')](this[_0x5287('0x20')][this[_0x5287('0x24')][_0x3c2757['actionid']][_0x5287('0xb1')]]);this[_0x5287('0xbe')]({'active':![],'ContactId':this[_0x5287('0x24')][_0x3c2757['actionid']][_0x5287('0xce')],'ListId':this[_0x5287('0x24')][_0x3c2757[_0x5287('0x11c')]]['ListId'],'VoiceQueueId':this['actions'][_0x3c2757[_0x5287('0x11c')]]['VoiceQueueId']||undefined,'CampaignId':this[_0x5287('0x24')][_0x3c2757['actionid']][_0x5287('0xd2')]||undefined})[_0x5287('0xaf')](loggerCatch('[unlock2][syncQueueStatusComplete]'));delete this['actions'][_0x3c2757[_0x5287('0x11c')]];unlockQueueStatus(_0x15d41a);}}else{loggerBooked[_0x5287('0x78')]('[booked][unlock3]');this[_0x5287('0xb3')](this[_0x5287('0x20')][this[_0x5287('0x24')][_0x3c2757[_0x5287('0x11c')]][_0x5287('0xb1')]]);this[_0x5287('0xbe')]({'active':![],'ContactId':this[_0x5287('0x24')][_0x3c2757[_0x5287('0x11c')]][_0x5287('0xce')],'ListId':this[_0x5287('0x24')][_0x3c2757[_0x5287('0x11c')]][_0x5287('0xcf')],'VoiceQueueId':this[_0x5287('0x24')][_0x3c2757[_0x5287('0x11c')]][_0x5287('0xd1')]||undefined,'CampaignId':this[_0x5287('0x24')][_0x3c2757[_0x5287('0x11c')]]['CampaignId']||undefined})['catch'](loggerCatch(_0x5287('0x130')));delete this[_0x5287('0x24')][_0x3c2757[_0x5287('0x11c')]];unlockQueueStatus(_0x15d41a);}};Dialer[_0x5287('0x1b')][_0x5287('0x131')]=function(){var _0x14b43d=this;setInterval(function(){_0x14b43d[_0x5287('0x132')]();},0x3e8);};Dialer[_0x5287('0x1b')]['checkIsTrunkReachable']=function(_0x3ea458){var _0x30ea9a=this;return function(){if(!_0x30ea9a['isTrunkReachable'](_0x3ea458['Trunk'])){if(!_0x30ea9a[_0x5287('0xd4')](_0x3ea458[_0x5287('0x133')])){_0x3ea458[_0x5287('0x3a')]=_0x5287('0x134');throw _0x3ea458[_0x5287('0x3c')]+_0x5287('0x135');}}};};Dialer['prototype']['checkIfTime']=function(_0x16c080,_0x5a0d95,_0x5b780c,_0x53e991){var _0x3122f3=this;return function(){var _0x481095=!![];return _0x3122f3['ifTime'](_0x16c080,_0x5a0d95,_0x5b780c,_0x53e991,_0x481095);};};Dialer[_0x5287('0x1b')][_0x5287('0x136')]=function(_0x271ba2,_0x166945,_0x13b4aa,_0x142764){var _0x3f2e89=this;return function(){var _0x4129e7=![];return _0x3f2e89[_0x5287('0x137')](_0x271ba2['Intervals'],_0x166945,_0x13b4aa,_0x142764,_0x4129e7);};};Dialer[_0x5287('0x1b')][_0x5287('0x137')]=function(_0x260ee1,_0x493477,_0x5ccedf,_0x52e555,_0x2e4379){var _0x470f22=[];return new BPromise(function(_0x47611a,_0x340153){if(!isNotNull(_0x260ee1)){_0x52e555[_0x5287('0x3a')]=_0x5287('0x43');return _0x340153(msgResponse(_0x5287('0x137'),_0x5287('0x138'),_0x5ccedf+'\x20Intervals\x20is\x20null\x20'));}if(_[_0x5287('0x42')](_0x260ee1)){_0x52e555[_0x5287('0x3a')]=_0x5287('0x139');return _0x340153(msgResponse(_0x5287('0x137'),'Failure',_0x5ccedf+'\x20Intervals\x20is\x20empty\x20'));}if(_0x493477&&_['isUndefined'](config[_0x5287('0x13a')][_0x493477])){_0x52e555[_0x5287('0x3a')]='TIMEZONE_UNKNOW';return _0x340153(msgResponse(_0x5287('0x137'),'Failure',_0x5ccedf+'\x20Timezone\x20unknow\x20'+_0x493477));}if(_[_0x5287('0x13b')](_0x260ee1)){for(var _0x22b839=0x0;_0x22b839<_0x260ee1[_0x5287('0x12a')];_0x22b839+=0x1){_0x470f22[_0x5287('0x120')](ami[_0x5287('0xae')]({'action':_0x5287('0x13c'),'command':util[_0x5287('0x74')](_0x5287('0x13d'),_0x260ee1[_0x22b839][_0x5287('0x13e')],!_[_0x5287('0x80')](config[_0x5287('0x13a')][_0x493477])?_0x493477:'')})[_0x5287('0xb7')](function(_0x3cd76a){return _0x3cd76a[_0x5287('0x13f')]['indexOf'](_0x5287('0x140'))>=0x0;})[_0x5287('0xaf')](myreject(_0x340153)));}}else{_0x470f22['push'](ami[_0x5287('0xae')]({'action':_0x5287('0x13c'),'command':util[_0x5287('0x74')](_0x5287('0x13d'),_0x260ee1,!_['isUndefined'](config[_0x5287('0x13a')][_0x493477])?_0x493477:'')})['then'](function(_0x37d3e0){return _0x37d3e0[_0x5287('0x13f')][_0x5287('0x141')](_0x5287('0x140'))>=0x0;})[_0x5287('0xaf')](myreject(_0x340153)));}BPromise['all'](_0x470f22)[_0x5287('0xb7')](function(_0x3b0fb1){var _0x24845e=_['some'](_0x3b0fb1);if(_0x24845e){return _0x47611a(_0x24845e);}else{_0x52e555[_0x5287('0x3a')]=_0x2e4379?'GLOBAL_INTERVAL_IS_OVERTIME':'INTERVAL_IS_OVERTIME';return _0x340153(msgResponse(_0x5287('0x142'),_0x5287('0x138'),_0x5287('0x143')+_0x2e4379+'\x20'+_0x5ccedf+_0x5287('0x144')+util[_0x5287('0x91')](_0x260ee1,{'showHidden':![],'depth':null})+_0x5287('0x145')+_0x493477));}})[_0x5287('0xaf')](function(_0x198545){return _0x340153(msgResponse(_0x5287('0x137'),_0x5287('0x138'),JSON[_0x5287('0x45')](_0x198545)));});});};Dialer[_0x5287('0x1b')][_0x5287('0x146')]=function(_0x3e9cc4){var _0x442675=this;return function(){switch(_0x3e9cc4[_0x5287('0x55')]){case _0x5287('0x147'):freeVariablesPredictive(_0x3e9cc4);_0x442675['handlePower'](_0x3e9cc4,0x1);break;case _0x5287('0x148'):freeVariablesPredictive(_0x3e9cc4);_0x442675[_0x5287('0x149')](_0x3e9cc4,_0x3e9cc4[_0x5287('0x14a')]);break;case _0x5287('0xb'):_0x442675[_0x5287('0xb')](_0x3e9cc4);break;case'booked':freeVariablesPredictive(_0x3e9cc4);_0x442675[_0x5287('0x149')](_0x3e9cc4,0x1);break;default:freeVariablesPredictive(_0x3e9cc4);logger['error'](_0x5287('0x14b'),_0x3e9cc4['name'],_0x5287('0x14c'));}};};Dialer[_0x5287('0x1b')][_0x5287('0x14d')]=function(_0x12c282){var _0x122ebd=this;return function(){_0x122ebd[_0x5287('0x14e')](_0x12c282);};};Dialer[_0x5287('0x1b')][_0x5287('0x14f')]=function(_0x3088ac){var _0x5c5544=this;if(isNotPreview(_0x3088ac['dialMethod'])){if(isVoiceQueueOutbound(_0x3088ac[_0x5287('0x51')])&&isActive(_0x3088ac[_0x5287('0x54')])){_0x3088ac[_0x5287('0x9b')]=!![];BPromise[_0x5287('0xb5')]()['then'](checkIsLoggedIn(_0x3088ac,_0x3088ac[_0x5287('0x150')]))[_0x5287('0xb7')](checkIsActive(_0x3088ac,_0x3088ac[_0x5287('0x54')]))[_0x5287('0xb7')](checkInterval(_0x3088ac))[_0x5287('0xb7')](_0x5c5544[_0x5287('0x151')](_0x3088ac))['then'](_0x5c5544['checkIfTime'](_0x3088ac[_0x5287('0x152')],_0x3088ac[_0x5287('0x153')],_0x3088ac['name'],_0x3088ac))['then'](_0x5c5544[_0x5287('0x136')](_0x3088ac[_0x5287('0x40')],_0x3088ac[_0x5287('0x153')],_0x3088ac[_0x5287('0x3c')],_0x3088ac))['then'](_0x5c5544[_0x5287('0x146')](_0x3088ac))[_0x5287('0xaf')](loggerCatchQueueSummary(_0x5287('0x154'),_0x3088ac));}else{notSendMessagesQueue(_0x3088ac);}}else{freeVariablesPredictive(_0x3088ac);}};Dialer[_0x5287('0x1b')]['syncCampaigns']=function(){var _0x4ba64f=this;var _0x518d39;for(var _0x14391c in this[_0x5287('0x21')]){if(typeof this[_0x5287('0x21')][_0x14391c]!==_0x5287('0xab')){_0x518d39=this[_0x5287('0x21')][_0x14391c];if(isCampaignIvr(_0x518d39[_0x5287('0x51')])&&isActive(_0x518d39['active'])){_0x518d39[_0x5287('0x9b')]=!![];BPromise[_0x5287('0xb5')]()[_0x5287('0xb7')](checkIsActive(_0x518d39,_0x518d39[_0x5287('0x70')]))[_0x5287('0xb7')](checkInterval(_0x518d39))['then'](_0x4ba64f['checkIsTrunkReachable'](_0x518d39))[_0x5287('0xb7')](_0x4ba64f[_0x5287('0x155')](_0x518d39[_0x5287('0x152')],_0x518d39[_0x5287('0x153')],_0x518d39[_0x5287('0x3c')],_0x518d39))[_0x5287('0xb7')](_0x4ba64f[_0x5287('0x136')](_0x518d39['Interval'],_0x518d39[_0x5287('0x153')],_0x518d39[_0x5287('0x3c')],_0x518d39))['then'](_0x4ba64f[_0x5287('0x14d')](_0x518d39))[_0x5287('0xaf')](loggerCatchQueueSummary('[syncCampaigns]',_0x518d39));}else{notSendMessagesCampaign(_0x518d39);}}}};function getCallerIdRandom(_0x4846fa,_0x49cd39){var _0x20bcbc;var _0x5a62b5;var _0x515dd1;if(_0x49cd39<=0x0){_0x49cd39=0x1;}_0x20bcbc=new RegExp(_0x5287('0x156')+_0x49cd39+'}$');_0x5a62b5=Math['pow'](0xa,_0x49cd39-0x1);_0x515dd1=Math[_0x5287('0x157')](0xa,_0x49cd39)-0x1;return util[_0x5287('0x74')]('%s',_['replace'](_0x4846fa,_0x20bcbc,_[_0x5287('0x158')](_0x5a62b5,_0x515dd1)));}function extractCalleridName(_0x81223){var _0x45fbff=_0x81223[_0x5287('0x159')](/"(.*?)"/);return _0x45fbff?_0x45fbff[0x1]:_0x81223;}function extractCalleridNumber(_0x27807f){var _0x1cddda=_0x27807f[_0x5287('0x159')](/<(.*?)>/);return _0x1cddda?_0x1cddda[0x1]:_0x27807f;}Dialer[_0x5287('0x1b')]['actionOriginate']=function(_0x4f0e35,_0x3fb748){var _0x3959d2=this;var _0x1a0cc3=uuid['v4']();this[_0x5287('0x24')][_0x1a0cc3]=new Action(_0x4f0e35,_0x3fb748,_0x1a0cc3);return new BPromise(function(_0x40e5f9,_0x11bca5){if(_[_0x5287('0x80')](_0x4f0e35)&&typeof _0x4f0e35!==_0x5287('0x15a')){return _0x11bca5(msgResponse('originate',_0x5287('0x138'),_0x5287('0x15b')));}if(_[_0x5287('0x80')](_0x3fb748[_0x5287('0x15c')]['phone'])||_0x3fb748[_0x5287('0x15c')]['phone']===null){return _0x11bca5(msgResponse(_0x5287('0x15d'),_0x5287('0x138'),_0x5287('0x15e')));}var _0x4df194={'XMD-CALLERID':_0x3959d2[_0x5287('0x24')][_0x1a0cc3]['getCaller'](),'XMD-AGI':_0x4f0e35[_0x5287('0x103')]?util[_0x5287('0x74')](_0x5287('0x15f'),ipAgi,_0x4f0e35[_0x5287('0x103')]):_0x5287('0x160'),'XMD-AGIAFTER':_0x4f0e35[_0x5287('0x110')]?util['format'](_0x5287('0x15f'),ipAgi,_0x4f0e35[_0x5287('0x110')]):_0x5287('0x160'),'XMD-QUEUE':_0x4f0e35['type']===_0x5287('0x49')?util[_0x5287('0x74')]('\x22%s,%s%s,,,%s\x22',_0x4f0e35[_0x5287('0x3c')],_0x4f0e35['dialQueueOptions']||'',_0x4f0e35[_0x5287('0x107')]?'c':'',_0x4f0e35[_0x5287('0x10d')]||0x3):_0x5287('0x160'),'XMD-CONTACTID':_0x3fb748[_0x5287('0xce')],'XMD-CDRTYPE':'dialer','CALLERID(all)':_0x3959d2[_0x5287('0x24')][_0x1a0cc3][_0x5287('0x161')](),'XMD-AMD':_0x4f0e35[_0x5287('0xdd')]?'ACTIVE':_0x5287('0x160'),'XMD-DESTINATION':_0x5287('0xdc')};if(_0x4f0e35[_0x5287('0xdd')]){_0x4df194[_0x5287('0x162')]=_0x4f0e35[_0x5287('0x163')]||0x9c4;_0x4df194['XMD-AMDGREETING']=_0x4f0e35[_0x5287('0x164')]||0x5dc;_0x4df194[_0x5287('0x165')]=_0x4f0e35[_0x5287('0x166')]||0x320;_0x4df194[_0x5287('0x167')]=_0x4f0e35['dialAMDTotalAnalysisTime']||0x1388;_0x4df194[_0x5287('0x168')]=_0x4f0e35['dialAMDMinWordLength']||0x64;_0x4df194[_0x5287('0x169')]=_0x4f0e35[_0x5287('0x16a')]||0x32;_0x4df194[_0x5287('0x16b')]=_0x4f0e35[_0x5287('0x16c')]||0x3;_0x4df194[_0x5287('0x16d')]=_0x4f0e35['dialAMDSilenceThreshold']||0x100;_0x4df194['XMD-AMDMAXIMUMWORDLENGTH']=_0x4f0e35[_0x5287('0x16e')]||0x1388;}if(_0x4f0e35[_0x5287('0x51')]===_0x5287('0x49')){_0x4df194[_0x5287('0x16f')]=_0x3fb748[_0x5287('0xd1')];}else{_0x4df194[_0x5287('0x170')]=_0x3fb748[_0x5287('0xd2')];}for(var _0x477289 in _0x3fb748[_0x5287('0x15c')]){if(typeof _0x3fb748[_0x5287('0x15c')][_0x477289]!==_0x5287('0xab')){if(isNotNull(_0x3fb748[_0x5287('0x15c')][_0x477289])&&_0x477289!=='id'&&_0x477289!==_0x5287('0x171')&&_0x477289!==_0x5287('0x172')&&_0x477289!==_0x5287('0x173')){_0x4df194[util[_0x5287('0x74')]('%s%s',_0x5287('0x174'),_[_0x5287('0x175')](_0x477289))]=_0x3fb748['Contact'][_0x477289];}}}var _0x8b44c0=_0x3959d2[_0x5287('0xd4')](_0x4f0e35[_0x5287('0x6f')])?getCallerId(_0x4f0e35['Trunk'][_0x5287('0x71')],_0x4f0e35[_0x5287('0x176')],_0x4f0e35['dialRandomLastDigitCallerIdNumber']>0x0?getCallerIdRandom(_0x4f0e35[_0x5287('0x177')],_0x4f0e35[_0x5287('0x178')]):_0x4f0e35[_0x5287('0x177')]):getCallerId(_['isNil'](_0x4f0e35[_0x5287('0x133')])?_0x4f0e35[_0x5287('0x6f')][_0x5287('0x71')]:_0x4f0e35['TrunkBackup']['callerid'],_0x4f0e35[_0x5287('0x176')],_0x4f0e35[_0x5287('0x178')]>0x0?getCallerIdRandom(_0x4f0e35[_0x5287('0x177')],_0x4f0e35[_0x5287('0x178')]):_0x4f0e35['dialOriginateCallerIdNumber']);if(_0x8b44c0){_0x4df194['XMD-ORIGINATECALLERIDNAME']=_0x3959d2['actions'][_0x1a0cc3][_0x5287('0x179')]=extractCalleridName(_0x8b44c0);_0x4df194[_0x5287('0x17a')]=_0x3959d2['actions'][_0x1a0cc3]['originatecalleridnum']=extractCalleridNumber(_0x8b44c0);}return ami[_0x5287('0xae')]({'actionid':_0x1a0cc3,'action':_0x5287('0x15d'),'channel':_0x3959d2[_0x5287('0xd4')](_0x4f0e35[_0x5287('0x6f')])?util[_0x5287('0x74')](_0x5287('0x17b'),_0x4f0e35[_0x5287('0x6f')][_0x5287('0x3c')],isNotNull(_0x4f0e35['dialPrefix'])?_0x4f0e35[_0x5287('0x57')][_0x5287('0x17c')]()||'':'',_0x4f0e35['dialCutDigit']>0x0?_0x3fb748['Contact'][_0x5287('0x17d')][_0x5287('0x17e')](_0x4f0e35[_0x5287('0x17f')]):_0x3fb748['Contact'][_0x5287('0x17d')]):util[_0x5287('0x74')](_0x5287('0x17b'),_['isNil'](_0x4f0e35['TrunkBackup'])?_0x4f0e35[_0x5287('0x6f')][_0x5287('0x3c')]:_0x4f0e35[_0x5287('0x133')][_0x5287('0x3c')],isNotNull(_0x4f0e35[_0x5287('0x57')])?_0x4f0e35[_0x5287('0x57')][_0x5287('0x17c')]()||'':'',_0x4f0e35[_0x5287('0x17f')]>0x0?_0x3fb748[_0x5287('0x15c')]['phone'][_0x5287('0x17e')](_0x4f0e35[_0x5287('0x17f')]):_0x3fb748[_0x5287('0x15c')]['phone']),'callerid':_0x8b44c0,'Exten':'xcally-motion-dialer','Context':_0x5287('0x180'),'Priority':'1','variable':_0x4df194,'timeout':(_0x4f0e35['dialOriginateTimeout']||0x1e)*0x3e8,'async':!![],'channelid':_0x1a0cc3})[_0x5287('0xb7')](function(_0x56b967){return _0x40e5f9(_0x56b967);})[_0x5287('0xaf')](function(_0x3bf0bb){_0x4f0e35[_0x5287('0x5d')]+=0x1;var _0x50735b=new History(_0x3959d2[_0x5287('0x24')][_0x1a0cc3]);logger[_0x5287('0x92')](util[_0x5287('0x74')](_0x5287('0x181'),JSON['stringify'](_0x3bf0bb)));_0x50735b[_0x5287('0xa2')]=0xe;_0x50735b[_0x5287('0xa3')]=_0x5287('0x182');_0x50735b[_0x5287('0xa5')]=moment()[_0x5287('0x74')](_0x5287('0xf9'));_0x50735b['endtime']=_0x50735b[_0x5287('0xa5')];_0x3959d2[_0x5287('0xc8')](_0x50735b)[_0x5287('0xaf')](loggerCatch(_0x5287('0x183')));_0x3959d2[_0x5287('0xc7')](_0x50735b)[_0x5287('0xaf')](loggerCatch(_0x5287('0x183')))[_0x5287('0x1e')](function(){delete _0x3959d2[_0x5287('0x24')][_0x1a0cc3];return _0x11bca5(msgResponse('originate',_0x5287('0x44'),'originate\x20action\x20Error'));});});});};Dialer[_0x5287('0x1b')][_0x5287('0x2f')]=function(_0x43b9c5){var _0x4d4826=this[_0x5287('0x24')][_0x43b9c5[_0x5287('0x11c')]];if(_0x4d4826){delete this[_0x5287('0x24')][_0x43b9c5['actionid']];_0x4d4826['responsetime']=moment()[_0x5287('0x74')]('YYYY-MM-DD\x20HH:mm:ss');var _0x14182d=_0x4d4826['type']==='ivr'?this[_0x5287('0x21')][_0x4d4826[_0x5287('0xb1')]]:this[_0x5287('0x20')][_0x4d4826[_0x5287('0x184')]()];if(!this[_0x5287('0xd3')](_0x43b9c5[_0x5287('0x185')])){this[_0x5287('0xb3')](_0x14182d);return this[_0x5287('0x186')](_0x4d4826,_0x14182d,_0x43b9c5)[_0x5287('0xaf')](loggerCatch('[callProgressDetecting]\x20'));}this[_0x5287('0xa7')][_0x43b9c5[_0x5287('0xe0')]]=_0x4d4826;}};Dialer[_0x5287('0x1b')]['checkRetriveMax']=function(_0x2b3b24,_0x485285,_0x348d5c){var _0x57cbc9=new History(_0x485285);if(_0x57cbc9[_0x5287('0xeb')]+_0x57cbc9[_0x5287('0xec')]+_0x57cbc9['countnoanswerretry']+_0x57cbc9[_0x5287('0xfc')]+_0x57cbc9[_0x5287('0xee')]+_0x57cbc9[_0x5287('0xfd')]+_0x57cbc9['countmachineretry']+_0x57cbc9[_0x5287('0xf0')]>=_0x348d5c[_0x5287('0xf1')]-0x1){return!![];}switch(_0x2b3b24){case 0x3:if(_0x57cbc9[_0x5287('0xed')]>=_0x348d5c['dialNoAnswerMaxRetry']-0x1){return!![];}this[_0x5287('0xbe')]({'active':![],'countnoanswerretry':_0x57cbc9['countnoanswerretry']+=0x1,'scheduledat':moment()[_0x5287('0xf6')](_0x348d5c[_0x5287('0x187')],_0x5287('0xf8'))['format']('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x57cbc9[_0x5287('0xce')],'ListId':_0x57cbc9[_0x5287('0xcf')],'VoiceQueueId':_0x57cbc9[_0x5287('0xd1')]||undefined,'CampaignId':_0x57cbc9[_0x5287('0xd2')]||undefined})[_0x5287('0xaf')](loggerCatch(_0x5287('0x188')));break;case 0x5:if(_0x57cbc9[_0x5287('0xeb')]>=_0x348d5c[_0x5287('0x189')]-0x1){return!![];}this[_0x5287('0xbe')]({'active':![],'countbusyretry':_0x57cbc9['countbusyretry']+=0x1,'scheduledat':moment()[_0x5287('0xf6')](_0x348d5c[_0x5287('0x18a')],_0x5287('0xf8'))[_0x5287('0x74')](_0x5287('0xf9')),'ContactId':_0x57cbc9[_0x5287('0xce')],'ListId':_0x57cbc9[_0x5287('0xcf')],'VoiceQueueId':_0x57cbc9['VoiceQueueId']||undefined,'CampaignId':_0x57cbc9[_0x5287('0xd2')]||undefined})[_0x5287('0xaf')](loggerCatch(_0x5287('0x18b')));break;case 0x8:if(_0x57cbc9[_0x5287('0xec')]>=_0x348d5c[_0x5287('0x18c')]-0x1){return!![];}this['rescheduleContact']({'active':![],'countcongestionretry':_0x57cbc9[_0x5287('0xec')]+=0x1,'scheduledat':moment()[_0x5287('0xf6')](_0x348d5c[_0x5287('0x18d')],_0x5287('0xf8'))[_0x5287('0x74')](_0x5287('0xf9')),'ContactId':_0x57cbc9[_0x5287('0xce')],'ListId':_0x57cbc9[_0x5287('0xcf')],'VoiceQueueId':_0x57cbc9[_0x5287('0xd1')]||undefined,'CampaignId':_0x57cbc9[_0x5287('0xd2')]||undefined})[_0x5287('0xaf')](loggerCatch(_0x5287('0x18e')));break;case 0x0:if(_0x57cbc9[_0x5287('0xfc')]>=_0x348d5c['dialNoSuchNumberMaxRetry']-0x1){return!![];}else{this['rescheduleContact']({'active':![],'countnosuchnumberretry':_0x57cbc9[_0x5287('0xfc')]+=0x1,'scheduledat':moment()['add'](_0x348d5c[_0x5287('0x18f')],_0x5287('0xf8'))['format'](_0x5287('0xf9')),'ContactId':_0x57cbc9[_0x5287('0xce')],'ListId':_0x57cbc9['ListId'],'VoiceQueueId':_0x57cbc9[_0x5287('0xd1')]||undefined,'CampaignId':_0x57cbc9[_0x5287('0xd2')]||undefined})['catch'](loggerCatch(_0x5287('0x190')));}break;case 0xa:if(_0x57cbc9[_0x5287('0xee')]>=_0x348d5c[_0x5287('0x111')]-0x1){return!![];}this[_0x5287('0xbe')]({'active':![],'countdropretry':_0x57cbc9[_0x5287('0xee')]+=0x1,'scheduledat':moment()[_0x5287('0xf6')](_0x348d5c[_0x5287('0x112')],'minutes')[_0x5287('0x74')](_0x5287('0xf9')),'ContactId':_0x57cbc9[_0x5287('0xce')],'ListId':_0x57cbc9['ListId'],'VoiceQueueId':_0x57cbc9[_0x5287('0xd1')]||undefined,'CampaignId':_0x57cbc9[_0x5287('0xd2')]||undefined})[_0x5287('0xaf')](loggerCatch(_0x5287('0x191')));break;case 0xb:if(_0x57cbc9[_0x5287('0xfd')]>=_0x348d5c[_0x5287('0x192')]-0x1){return!![];}this[_0x5287('0xbe')]({'active':![],'countabandonedretry':_0x57cbc9['countabandonedretry']+=0x1,'scheduledat':moment()['add'](_0x348d5c[_0x5287('0x118')],'minutes')['format'](_0x5287('0xf9')),'ContactId':_0x57cbc9['ContactId'],'ListId':_0x57cbc9[_0x5287('0xcf')],'VoiceQueueId':_0x57cbc9['VoiceQueueId']||undefined,'CampaignId':_0x57cbc9[_0x5287('0xd2')]||undefined})[_0x5287('0xaf')](loggerCatch(_0x5287('0x119')));break;case 0x13:if(_0x57cbc9[_0x5287('0xef')]>=_0x348d5c[_0x5287('0xf4')]-0x1){return!![];}this[_0x5287('0xbe')]({'active':![],'countmachineretry':_0x57cbc9[_0x5287('0xef')]+=0x1,'scheduledat':moment()[_0x5287('0xf6')](_0x348d5c['dialMachineRetryFrequency'],'minutes')[_0x5287('0x74')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x57cbc9[_0x5287('0xce')],'ListId':_0x57cbc9[_0x5287('0xcf')],'VoiceQueueId':_0x57cbc9['VoiceQueueId']||undefined,'CampaignId':_0x57cbc9['CampaignId']||undefined})['catch'](loggerCatch(_0x5287('0xfa')));break;case 0x14:if(_0x57cbc9['countagentrejectretry']>=_0x348d5c['dialAgentRejectMaxRetry']-0x1){return!![];}this[_0x5287('0xbe')]({'active':![],'countagentrejectretry':_0x57cbc9['countagentrejectretry']+=0x1,'scheduledat':moment()[_0x5287('0xf6')](_0x348d5c[_0x5287('0x193')],_0x5287('0xf8'))[_0x5287('0x74')](_0x5287('0xf9')),'ContactId':_0x57cbc9['ContactId'],'ListId':_0x57cbc9[_0x5287('0xcf')],'VoiceQueueId':_0x57cbc9[_0x5287('0xd1')]||undefined,'CampaignId':_0x57cbc9['CampaignId']||undefined})[_0x5287('0xaf')](loggerCatch(_0x5287('0x194')));break;default:return!![];}};Dialer[_0x5287('0x1b')][_0x5287('0x186')]=function(_0x14fda7,_0x49dd2e,_0x5b74a6){var _0x3bfb01=this;var _0x370428=new History(_0x14fda7);return new BPromise(function(_0x408062,_0x142144){if(_[_0x5287('0x80')](_0x49dd2e)&&typeof _0x49dd2e!==_0x5287('0x15a')){return _0x142144(msgResponse(_0x5287('0x195'),_0x5287('0x138'),_0x5287('0x196')));}if(_[_0x5287('0x80')](_0x5b74a6)&&typeof _0x5b74a6!==_0x5287('0x15a')){return _0x142144(msgResponse(_0x5287('0x195'),_0x5287('0x138'),_0x5287('0x197')));}switch(_0x5b74a6[_0x5287('0x198')]){case'0':_0x49dd2e[_0x5287('0x5c')]+=0x1;_0x370428[_0x5287('0xa2')]=0x0;_0x370428[_0x5287('0xa3')]='NoSuchNumber';_0x370428[_0x5287('0xfc')]+=0x1;_0x370428[_0x5287('0xe9')]+=0x1;ami[_0x5287('0x48')](_0x5287('0x199'),ut[_0x5287('0x19a')](_0x14fda7,_0x5287('0x19b')));_0x3bfb01['createHistory'](_0x370428)[_0x5287('0xaf')](loggerCatch(_0x5287('0x19c')));if(_0x3bfb01[_0x5287('0x19d')](0x0,_0x14fda7,_0x49dd2e)){if(_0x370428[_0x5287('0xfc')]>=_0x49dd2e[_0x5287('0x19e')]){_0x3bfb01[_0x5287('0x19f')](_0x370428,_0x408062,_0x142144,_0x5287('0x1a0'));}else{_0x3bfb01[_0x5287('0xf2')](_0x370428,_0x408062,_0x142144,_0x5287('0x1a0'));}}break;case'3':_0x49dd2e[_0x5287('0x1a1')]+=0x1;_0x370428[_0x5287('0xa2')]=0x3;_0x370428[_0x5287('0xa3')]=_0x5287('0x1a2');_0x370428[_0x5287('0xed')]+=0x1;_0x370428[_0x5287('0xe9')]+=0x1;ami[_0x5287('0x48')]('custom:agentnoanswer',ut[_0x5287('0x19a')](_0x14fda7,_0x5287('0x1a3')));_0x3bfb01[_0x5287('0xc8')](_0x370428)[_0x5287('0xaf')](loggerCatch(_0x5287('0x1a4')));if(_0x3bfb01['checkRetriveMax'](0x3,_0x14fda7,_0x49dd2e)){if(_0x370428['countnoanswerretry']>=_0x49dd2e[_0x5287('0x1a5')]){_0x3bfb01[_0x5287('0x19f')](_0x370428,_0x408062,_0x142144,_0x5287('0x1a6'));}else{_0x3bfb01[_0x5287('0xf2')](_0x370428,_0x408062,_0x142144,_0x5287('0x1a6'));}}break;case'5':_0x49dd2e[_0x5287('0x1a7')]+=0x1;_0x370428[_0x5287('0xa2')]=0x5;_0x370428[_0x5287('0xa3')]='Busy';_0x370428[_0x5287('0xeb')]+=0x1;_0x370428[_0x5287('0xe9')]+=0x1;ami['emit'](_0x5287('0x1a8'),ut['buildObj'](_0x14fda7,_0x5287('0x1a9')));_0x3bfb01['createHistory'](_0x370428)[_0x5287('0xaf')](loggerCatch('[syncAgentComplete][createHistory][5]'));if(_0x3bfb01[_0x5287('0x19d')](0x5,_0x14fda7,_0x49dd2e)){if(_0x370428[_0x5287('0xeb')]>=_0x49dd2e[_0x5287('0x189')]){_0x3bfb01[_0x5287('0x19f')](_0x370428,_0x408062,_0x142144,'reason\x205\x20busy');}else{_0x3bfb01[_0x5287('0xf2')](_0x370428,_0x408062,_0x142144,_0x5287('0x1aa'));}}break;case'8':_0x49dd2e[_0x5287('0x1ab')]+=0x1;_0x370428[_0x5287('0xa2')]=0x8;_0x370428['statedesc']='Congestion';_0x370428[_0x5287('0xec')]+=0x1;_0x370428[_0x5287('0xe9')]+=0x1;ami[_0x5287('0x48')](_0x5287('0x1ac'),ut['buildObj'](_0x14fda7,_0x5287('0x1ad')));_0x3bfb01[_0x5287('0xc8')](_0x370428)[_0x5287('0xaf')](loggerCatch(_0x5287('0x1ae')));if(_0x3bfb01[_0x5287('0x19d')](0x8,_0x14fda7,_0x49dd2e)){if(_0x370428['countcongestionretry']>=_0x49dd2e[_0x5287('0x18c')]){_0x3bfb01['createStateFinal'](_0x370428,_0x408062,_0x142144,'reason\x208\x20congestion');}else{_0x3bfb01['stateGlobal'](_0x370428,_0x408062,_0x142144,_0x5287('0x1af'));}}break;case'11':_0x49dd2e[_0x5287('0x1b0')]+=0x1;_0x370428['state']=0xb;_0x370428[_0x5287('0xa3')]=_0x5287('0x117');_0x370428['countabandonedretry']+=0x1;_0x370428['countglobal']+=0x1;_0x3bfb01['createHistory'](_0x370428)[_0x5287('0xaf')](loggerCatch(_0x5287('0x11a')));if(_0x3bfb01[_0x5287('0x19d')](0xb,_0x14fda7,_0x49dd2e)){if(_0x370428['countabandonedretry']>=_0x49dd2e[_0x5287('0x192')]){_0x3bfb01[_0x5287('0x19f')](_0x370428,_0x408062,_0x142144,_0x5287('0x1b1'));}else{_0x3bfb01['stateGlobal'](_0x370428,_0x408062,_0x142144,_0x5287('0x1b1'));}}break;case'20':_0x49dd2e[_0x5287('0x1b2')]+=0x1;_0x370428['state']=0x14;_0x370428[_0x5287('0xa3')]='AgentReject';_0x370428[_0x5287('0xf0')]+=0x1;_0x370428['countglobal']+=0x1;ami[_0x5287('0x48')]('custom:agentreject',ut[_0x5287('0x19a')](_0x14fda7,_0x5287('0x1b3')));_0x3bfb01[_0x5287('0xc8')](_0x370428)[_0x5287('0xaf')](loggerCatch('[syncAgentComplete][createHistory][20]'));if(_0x3bfb01[_0x5287('0x19d')](0x14,_0x14fda7,_0x49dd2e)){if(_0x370428[_0x5287('0xf0')]>=_0x49dd2e[_0x5287('0x1b4')]){_0x3bfb01[_0x5287('0x19f')](_0x370428,_0x408062,_0x142144,_0x5287('0x1b5'));}else{_0x3bfb01[_0x5287('0xf2')](_0x370428,_0x408062,_0x142144,_0x5287('0x1b5'));}}break;default:_0x49dd2e['outboundUnknownCallsDay']+=0x1;_0x370428[_0x5287('0xa2')]=0xc;_0x370428[_0x5287('0xa3')]=_0x5b74a6[_0x5287('0x198')];_0x3bfb01[_0x5287('0xc8')](_0x370428)[_0x5287('0xaf')](loggerCatch(_0x5287('0x1b6')));if(_0x3bfb01[_0x5287('0x19d')](_0x5b74a6[_0x5287('0x198')],_0x14fda7,_0x49dd2e)){if(_0x370428['countbusyretry']+_0x370428[_0x5287('0xec')]+_0x370428[_0x5287('0xed')]+_0x370428[_0x5287('0xfc')]+_0x370428[_0x5287('0xee')]+_0x370428[_0x5287('0xfd')]+_0x370428[_0x5287('0xef')]+_0x370428['countagentrejectretry']>=_0x49dd2e[_0x5287('0xf1')]){_0x3bfb01[_0x5287('0xf2')](_0x370428,_0x408062,_0x142144,_0x5b74a6['reason']);}else{_0x3bfb01[_0x5287('0x19f')](_0x370428,_0x408062,_0x142144,_0x5b74a6['reason']);}}}});};Dialer[_0x5287('0x1b')][_0x5287('0xf2')]=function(_0x5553ef,_0x14bae3,_0x167266,_0xad89ba){var _0x520f30=new Final(_0x5553ef);_0x520f30['state']=0xf;_0x520f30[_0x5287('0xa3')]=_0x5287('0x1b7');this['createStateFinal'](_0x520f30,_0x14bae3,_0x167266,_0xad89ba);};Dialer[_0x5287('0x1b')][_0x5287('0x19f')]=function(_0x3b3d4a,_0xebbe72,_0x3fe990,_0x5624ac){this[_0x5287('0xc7')](_0x3b3d4a)['then'](function(){return _0xebbe72(msgResponse(_0x5287('0x195'),_0x5287('0x1b8'),_0x5624ac));})[_0x5287('0xaf')](function(){return _0x3fe990(msgResponse(_0x5287('0x1b9'),_0x5287('0x138'),_0x5287('0x1ba')));});};Dialer[_0x5287('0x1b')][_0x5287('0xb')]=function(_0x3afacb){var _0x38ad5c=_0x3afacb[_0x5287('0x1bb')]/0x64;var _0xf71590=_0x3afacb[_0x5287('0x5b')]/(_0x3afacb['outboundDropCallsDayTimeout']+_0x3afacb[_0x5287('0xe1')]);var _0x309c3d=Math[_0x5287('0x1bc')](_0x3afacb[_0x5287('0x69')]*(_0x3afacb[_0x5287('0x1bd')]/0x64));var _0xb5c7dd=Math[_0x5287('0x1bc')](_0x3afacb[_0x5287('0x69')]*(_0x3afacb[_0x5287('0x1be')]/0x64));var _0x4ee65a=_0x3afacb['available']+_0x3afacb[_0x5287('0x1bf')];var _0x56ee33=Math[_0x5287('0x1c0')](_0x3afacb[_0x5287('0x6b')]*_0x3afacb[_0x5287('0x6c')]*_0x3afacb['predictiveIntervalHitRate']*_0x3afacb[_0x5287('0x67')]);if(_[_0x5287('0x80')](_0x3afacb[_0x5287('0x6e')])){if(!_[_0x5287('0x80')](_0x3afacb[_0x5287('0x27')])){_0x3afacb[_0x5287('0x27')]=undefined;loggerPredictive[_0x5287('0x92')](_0x5287('0x1c1'),'check\x20predictive\x20is\x20not\x20undefine');}if(!_[_0x5287('0x80')](_0x3afacb[_0x5287('0x8d')])){loggerPredictive[_0x5287('0x92')]('[startMethodPredictive][StartProgressive]',_0x5287('0x1c2'));clearInterval(_0x3afacb['handlePredictive']);_0x3afacb['handlePredictive']=undefined;}_0x3afacb[_0x5287('0x6e')]=moment()['format'](_0x5287('0xf9'));loggerPredictive[_0x5287('0x78')](_0x3afacb[_0x5287('0x3c')],_0x5287('0x1c3'),_0x3afacb[_0x5287('0x6e')]);this[_0x5287('0x149')](_0x3afacb,0x1);}else if(ifInterval(_0x3afacb[_0x5287('0x1c4')],_0x3afacb[_0x5287('0x6e')])){this[_0x5287('0x149')](_0x3afacb,0x1);loggerPredictiveCalls['info'](_0x5287('0x1c5'),_0x3afacb[_0x5287('0x6e')],_0x3afacb[_0x5287('0x3c')]);_0x3afacb[_0x5287('0x6b')]=0x0;_0x3afacb['predictiveIntervalErlangCallsDroppedCalls']=0x0;}else if(_0x38ad5c<_0xf71590&&_0x3afacb[_0x5287('0x1c6')]===_0x5287('0x1c7')){freeVariablesPredictive(_0x3afacb);loggerPredictive[_0x5287('0x78')](_0x5287('0x1c8'),_0x5287('0x1c9'),_0xf71590,'startProgressive',_0x3afacb[_0x5287('0x3c')]);}else if(_0x56ee33<_0x3afacb['predictiveIntervalErlangCallsDroppedCalls']&&_0x3afacb[_0x5287('0x1c6')]===_0x5287('0x1c7')){freeVariablesPredictive(_0x3afacb);loggerPredictive[_0x5287('0x78')](_0x5287('0x1ca'),'Max\x20Drop\x20',_0x56ee33,_0x5287('0x1cb'),_0x3afacb[_0x5287('0x65')],_0x5287('0x6e'),_0x3afacb[_0x5287('0x3c')]);}else if(!ifInterval(_0x3afacb[_0x5287('0x1c4')],_0x3afacb[_0x5287('0x6e')])&&_[_0x5287('0x80')](_0x3afacb[_0x5287('0x27')])&&!_[_0x5287('0x80')](_0x3afacb['startProgressive'])){_0x3afacb[_0x5287('0x27')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');loggerPredictive[_0x5287('0x78')](_0x3afacb[_0x5287('0x3c')],_0x5287('0x1cc'),_0x3afacb[_0x5287('0x27')]);this[_0x5287('0x1cd')](_0x3afacb[_0x5287('0x1c4')])[_0x5287('0xb7')](this[_0x5287('0x1ce')](_0x3afacb))[_0x5287('0xb7')](mergeDataErlangB(_0x3afacb))[_0x5287('0xb7')](this['startMethodPredictive'](_0x3afacb))[_0x5287('0xaf')](loggerCatchPredictive(_0x5287('0x1cf'),_0x3afacb));}else if(!ifInterval(_0x3afacb[_0x5287('0x1c4')],_0x3afacb[_0x5287('0x27')])){_0x3afacb[_0x5287('0x65')]=0x0;_0x3afacb[_0x5287('0x27')]=moment()[_0x5287('0x74')](_0x5287('0xf9'));loggerPredictive[_0x5287('0x78')](_0x3afacb['name'],_0x5287('0x1d0'),_0x3afacb[_0x5287('0x27')]);clearInterval(_0x3afacb[_0x5287('0x8d')]);_0x3afacb[_0x5287('0x8d')]=undefined;this['averageHandleTime'](_0x3afacb[_0x5287('0x1c4')])['then'](this[_0x5287('0x1ce')](_0x3afacb))[_0x5287('0xb7')](mergeDataErlangB(_0x3afacb))[_0x5287('0xb7')](this[_0x5287('0x1d1')](_0x3afacb))[_0x5287('0xaf')](loggerCatchPredictive('Predictive\x20for\x20every\x20interval',_0x3afacb));}else if(_0x3afacb[_0x5287('0x69')]&&_0x4ee65a<_0x3afacb['predictiveIntervalAvailable']-_0xb5c7dd){freeVariablesPredictive(_0x3afacb);loggerPredictive['info'](_0x3afacb['name'],_0x5287('0x1d2'),_0x4ee65a,')\x20are\x20less\x20than\x20threshold\x20(',_0x3afacb[_0x5287('0x69')],'-',_0xb5c7dd,'=',_0x3afacb[_0x5287('0x69')]-_0xb5c7dd,')');}else if(_0x3afacb[_0x5287('0x69')]&&_0x4ee65a>_0x3afacb[_0x5287('0x69')]+_0x309c3d){freeVariablesPredictive(_0x3afacb);loggerPredictive['info'](_0x3afacb['name'],_0x5287('0x1d2'),_0x4ee65a,_0x5287('0x1d3'),_0x3afacb[_0x5287('0x69')],'+',_0x309c3d,'=',_0x3afacb['predictiveIntervalAvailable']+_0x309c3d,')');}};Dialer[_0x5287('0x1b')]['getDataPredictive']=function(_0x47c4d3){var _0x1bb557=this;return function(_0x10cd25){return new BPromise(function(_0x2e78c5,_0xf3d907){_[_0x5287('0x8b')](_0x47c4d3,_0x10cd25[0x0]);if(checkGetDataPredictive(_0x10cd25[0x0])){var _0x24d65=_0x47c4d3[_0x5287('0x69')]=_0x47c4d3['talking']+_0x47c4d3[_0x5287('0x4c')];var _0xc7450a=_0x47c4d3['dialPredictiveInterval']*0x3c;var _0x1f3db6=_0x10cd25[0x0][_0x5287('0x61')]+_0x10cd25[0x0][_0x5287('0x60')];var _0x385480=(_0x10cd25[0x0][_0x5287('0x7b')]+_0x10cd25[0x0]['predictiveIntervalDroppedCallsTimeout']+_0x10cd25[0x0][_0x5287('0x62')])/_0x10cd25[0x0]['predictiveIntervalTotalCalls'];_0x47c4d3[_0x5287('0x66')]=_0x385480>0x0?_0x385480:0x1;switch(_0x47c4d3[_0x5287('0x1c6')]){case'dropRate':var _0x33b435=_0x47c4d3['dialPredictiveOptimizationPercentage']/0x64;return _0x1bb557[_0x5287('0x1d4')](_0x24d65,_0xc7450a,_0x1f3db6,_0x385480,_0x33b435)['then'](function(_0x5db68f){return _0x2e78c5(_0x5db68f);});case _0x5287('0x1d5'):var _0x46343e=_0x47c4d3['dialPredictiveOptimizationPercentage']/0x64;return _0x1bb557[_0x5287('0x1d6')](_0x24d65,_0xc7450a,_0x1f3db6,_0x385480,_0x46343e)[_0x5287('0xb7')](function(_0x53778e){return _0x2e78c5(_0x53778e);});default:return _0xf3d907(msgResponse('[getDataPredictive]',_0x5287('0x138'),_0x5287('0x1d7')));}}else{return _0xf3d907(msgResponse('[getDataPredictive]','Failure','check\x20failure'));}});};};Dialer[_0x5287('0x1b')][_0x5287('0x1d8')]=function(_0x57d64b){var _0x7e1603=this;return function(_0x5154ea){return new BPromise(function(_0x5d1619,_0x3f4b52){_[_0x5287('0x8b')](_0x57d64b,_0x5154ea[0x0]);if(checkGetDataPredictive(_0x5154ea[0x0])){loggerPredictive[_0x5287('0x78')](JSON['stringify'](_0x5154ea[0x0]));if(_0x57d64b['dialPredictiveOptimization']===_0x5287('0x1c7')){return _0x7e1603[_0x5287('0xc5')](_0x57d64b['id'])[_0x5287('0xb7')](function(_0xd3c9f5){var _0x10113f=_0x57d64b[_0x5287('0x150')]-_0xd3c9f5[0x0][_0x5287('0x1d9')];var _0x5afaef=_0x57d64b['dialPredictiveInterval']*0x3c;var _0x4206ec=_0x5154ea[0x0][_0x5287('0x61')]+_0x5154ea[0x0][_0x5287('0x60')];var _0x17bc5b=(_0x5154ea[0x0]['predictiveIntervalAnsweredCalls']+_0x5154ea[0x0][_0x5287('0x63')]+_0x5154ea[0x0]['predictiveIntervalDroppedCallsCallersExit'])/_0x5154ea[0x0][_0x5287('0x6a')];var _0x43d3c6=_0x57d64b[_0x5287('0x1bb')]/0x64;_0x57d64b['predictiveIntervalPauses']=_0xd3c9f5[0x0]['outboundQueuePauses']||0x0;_0x57d64b[_0x5287('0x66')]=_0x17bc5b>0x0?_0x17bc5b:0x1;return _0x7e1603[_0x5287('0x1d4')](_0x10113f,_0x5afaef,_0x4206ec,_0x17bc5b,_0x43d3c6);})[_0x5287('0xb7')](function(_0xe4f667){return _0x5d1619(_0xe4f667);})[_0x5287('0xaf')](function(_0xf69504){return _0x3f4b52(msgResponse(_0x5287('0x1da'),_0x5287('0x138'),JSON['stringify'](_0xf69504)));});}if(_0x57d64b['dialPredictiveOptimization']===_0x5287('0x1d5')){return _0x7e1603[_0x5287('0xc5')](_0x57d64b['id'])[_0x5287('0xb7')](function(_0x4f0db3){var _0x8684a6=_0x57d64b[_0x5287('0x150')]-_0x4f0db3[0x0]['outboundQueuePauses'];var _0x132abb=_0x57d64b[_0x5287('0x1c4')]*0x3c;var _0x17ac54=_0x5154ea[0x0][_0x5287('0x61')]+_0x5154ea[0x0]['predictiveIntervalAvgHoldtime'];var _0x11c84e=(_0x5154ea[0x0]['predictiveIntervalAnsweredCalls']+_0x5154ea[0x0][_0x5287('0x63')]+_0x5154ea[0x0][_0x5287('0x62')])/_0x5154ea[0x0][_0x5287('0x6a')];var _0x2cbb93=_0x57d64b['dialPredictiveOptimizationPercentage']/0x64;_0x57d64b[_0x5287('0x68')]=_0x4f0db3[0x0][_0x5287('0x1d9')]||0x0;_0x57d64b[_0x5287('0x66')]=_0x11c84e>0x0?_0x11c84e:0x1;return _0x7e1603[_0x5287('0x1d6')](_0x8684a6,_0x132abb,_0x17ac54,_0x11c84e,_0x2cbb93);})[_0x5287('0xb7')](function(_0x1012b4){return _0x5d1619(_0x1012b4);})[_0x5287('0xaf')](function(_0x452336){return _0x3f4b52(msgResponse('[CatchErlangB]',_0x5287('0x138'),JSON[_0x5287('0x45')](_0x452336)));});}}else{return _0x3f4b52(msgResponse(_0x5287('0x1db'),_0x5287('0x138'),'check\x20failure'));}});};};Dialer[_0x5287('0x1b')][_0x5287('0x1d1')]=function(_0x3e81e1){var _0xbd414=this;return function(){var _0x4a2be0=0x0;var _0x13c924=Math[_0x5287('0x1c0')](_0x3e81e1['erlangCallToSecond']*0x3e8);if(_0x13c924>0x0){_0x13c924=_0x13c924<0x64?0x64:_0x13c924;loggerPredictive['info'](_0x3e81e1[_0x5287('0x3c')],_0x5287('0x1dc'),_0x13c924,_0x5287('0x46'));_0x3e81e1[_0x5287('0x8d')]=setInterval(function(){_0xbd414['handlePredictive'](_0x3e81e1);loggerPredictiveCalls[_0x5287('0x78')]('[handlePredictive]',_0x4a2be0+=0x1);},_0x13c924);}else{loggerPredictive[_0x5287('0x78')](_0x3e81e1[_0x5287('0x3c')],_0x5287('0x1dd'));}};};Dialer['prototype'][_0x5287('0x1de')]=function(_0x289b03,_0x1ce66d){var _0x2d91d7=this;return function(_0x4140fc){if(_[_0x5287('0x42')](_0x4140fc)){if(_[_0x5287('0xad')](_0x1ce66d[_0x5287('0xd0')])||!_0x1ce66d[_0x5287('0x1df')]){if(_0x289b03[_0x5287('0x55')]===_0x5287('0xa')){_0x289b03[_0x5287('0x124')]=_[_0x5287('0x80')](_0x289b03[_0x5287('0x124')])?!![]:_0x289b03[_0x5287('0x124')];var _0x45bc8e=uuid['v4']();_0x2d91d7['actions'][_0x45bc8e]=new Action(_0x289b03,_0x1ce66d,_0x45bc8e);loggerBooked[_0x5287('0x78')]('[booked][checkContactBlack]',_0x45bc8e,_0x5287('0x1e0'),JSON['stringify'](_0x289b03[_0x5287('0x124')]),_0x5287('0x1e1'),_0x289b03['name']);if(_0x289b03[_0x5287('0x124')]){_0x289b03[_0x5287('0x124')]=![];_0x2d91d7[_0x5287('0x28')][_0x2d91d7[_0x5287('0x24')][_0x45bc8e][_0x5287('0xb1')]]=[];ami[_0x5287('0xae')]({'actionid':_0x45bc8e,'action':_0x5287('0x1e2'),'queue':_0x289b03[_0x5287('0x3c')]})[_0x5287('0xaf')](function(){_0x2d91d7[_0x5287('0xb3')](_0x289b03);_0x2d91d7['rescheduleContact']({'active':![],'ContactId':_0x2d91d7[_0x5287('0x24')][_0x45bc8e][_0x5287('0xce')],'ListId':_0x2d91d7[_0x5287('0x24')][_0x45bc8e][_0x5287('0xcf')],'VoiceQueueId':_0x2d91d7[_0x5287('0x24')][_0x45bc8e]['VoiceQueueId']||undefined,'CampaignId':_0x2d91d7['actions'][_0x45bc8e][_0x5287('0xd2')]||undefined})[_0x5287('0xaf')](loggerCatch(_0x5287('0x1e3')));delete _0x2d91d7[_0x5287('0x24')][_0x45bc8e];});}else{loggerBooked[_0x5287('0x78')](_0x5287('0x1e4'),JSON[_0x5287('0x45')](_0x289b03['queueStatusComplete']),'Queue:\x20',_0x289b03[_0x5287('0x3c')]);_0x2d91d7[_0x5287('0xb3')](_0x289b03);_0x2d91d7[_0x5287('0xbe')]({'active':![],'ContactId':_0x2d91d7[_0x5287('0x24')][_0x45bc8e][_0x5287('0xce')],'ListId':_0x2d91d7[_0x5287('0x24')][_0x45bc8e][_0x5287('0xcf')],'VoiceQueueId':_0x2d91d7[_0x5287('0x24')][_0x45bc8e][_0x5287('0xd1')]||undefined,'CampaignId':_0x2d91d7[_0x5287('0x24')][_0x45bc8e][_0x5287('0xd2')]||undefined})[_0x5287('0xaf')](loggerCatch(_0x5287('0x1e3')));delete _0x2d91d7[_0x5287('0x24')][_0x45bc8e];}}else{return _0x2d91d7[_0x5287('0x1e5')](_0x289b03,_0x1ce66d);}}else{if(getDiff(_0x1ce66d[_0x5287('0x1e6')])<_0x289b03['dialRecallMeTimeout']*0x3c){if(_0x1ce66d[_0x5287('0x1e7')]&&!_0x1ce66d[_0x5287('0x1e7')][_0x5287('0x1e8')]){_0x2d91d7[_0x5287('0x1f')][_0x5287('0x126')](_0x1ce66d['id'])[_0x5287('0x1e')](function(){_0x2d91d7['updateOriginated'](_0x289b03);});}else{_0x2d91d7[_0x5287('0xc0')]({'active':![]},_0x1ce66d['id'],0x1)['finally'](function(){_0x2d91d7['updateOriginated'](_0x289b03);});}}else{_0x289b03[_0x5287('0x5e')]+=0x1;_0x2d91d7[_0x5287('0xb3')](_0x289b03);if(_0x289b03[_0x5287('0x1e9')]){_0x2d91d7[_0x5287('0xbe')]({'active':![],'recallme':![],'UserId':null,'ContactId':_0x1ce66d[_0x5287('0xce')],'ListId':_0x1ce66d[_0x5287('0xcf')],'VoiceQueueId':_0x1ce66d['VoiceQueueId']||undefined,'CampaignId':_0x1ce66d[_0x5287('0xd2')]||undefined})['catch'](loggerCatch(_0x5287('0x1ea')));_0x2d91d7['createHistory'](createObjHistory(_0x289b03,_0x1ce66d,_0x5287('0x1eb'),0x17,'RecallInQueue'))[_0x5287('0xaf')](loggerCatch(_0x5287('0x1ec')));}else{_0x2d91d7['saveInDb'](createObjHistory(_0x289b03,_0x1ce66d,_0x5287('0x1ed'),0x16,_0x5287('0x1ee')),_0x5287('0x1ef'),_0x5287('0x1f0'));}}}}else{_0x289b03[_0x5287('0x59')]+=0x1;_0x2d91d7[_0x5287('0xcd')](createObjHistory(_0x289b03,_0x1ce66d,_0x5287('0x1f1'),0xd,_0x5287('0x1f2')),_0x5287('0x1f3'),_0x5287('0x1f4'));throw _0x5287('0x1f5');}};};Dialer[_0x5287('0x1b')][_0x5287('0x14e')]=function(_0x358cd8){var _0x51a849=this;var _0x5199a1=_0x358cd8[_0x5287('0x1f6')]-_0x358cd8['originated']-_0x358cd8[_0x5287('0x1f7')];emitCampaignSummary(_0x358cd8);if(_0x5199a1>0x0){if(_0x5199a1>this[_0x5287('0x1f8')]){_0x5199a1=this[_0x5287('0x1f8')];}_0x358cd8['temp']+=_0x5199a1;this[_0x5287('0xc4')](_0x358cd8['id'],_0x5199a1,_0x358cd8[_0x5287('0x1f9')])['then'](function(_0x494489){_0x358cd8[_0x5287('0x1f7')]-=_0x5199a1;_0x358cd8[_0x5287('0x1f7')]=_0x358cd8[_0x5287('0x1f7')]>0x0?_0x358cd8['temp']:0x0;if(!checkContactEmpty(_0x494489)){_0x358cd8[_0x5287('0x3a')]=_0x5287('0x1fa');logger[_0x5287('0x78')]('[getContactCampaign2][Empty]'+_0x358cd8[_0x5287('0x3c')]);}else{_0x358cd8[_0x5287('0x94')]+=_0x494489[_0x5287('0x12a')];_0x358cd8[_0x5287('0x3a')]=_0x5287('0x1fb');for(var _0x238182=0x0;_0x238182<_0x494489[_0x5287('0x12a')];_0x238182+=0x1){_0x358cd8[_0x5287('0x1fc')]+=0x1;if(_[_0x5287('0xad')](_0x494489[_0x238182])||_['isNil'](_0x494489[_0x238182]['Contact'])||_[_0x5287('0xad')](_0x494489[_0x238182][_0x5287('0x15c')]['phone'])){_0x51a849[_0x5287('0x1fd')]('[actionOriginate]\x20',_0x358cd8,_0x494489[_0x238182]);}else{_0x51a849['checkIsBlackListIvr'](_[_0x5287('0x121')](_0x494489[_0x238182],[_0x5287('0xd2'),'Contact.phone']))['then'](_0x51a849[_0x5287('0x1de')](_0x358cd8,_0x494489[_0x238182]))[_0x5287('0xaf')](_0x51a849[_0x5287('0xcb')](_0x5287('0x1fe'),_0x358cd8));}}}})['catch'](loggerGetContactDialer(_0x5287('0x1ff'),_0x358cd8,_0x5199a1));}};Dialer[_0x5287('0x1b')][_0x5287('0x149')]=function(_0x29b873,_0x2e4d3c){var _0x357f49=this;var _0xcf0b6f=[];var _0x325031=_0x2e4d3c>=0x1?_0x2e4d3c:0x1;if(_0x29b873[_0x5287('0x55')]==='booked'){_0x325031=0x1;}var _0x51848c=Math[_0x5287('0x1c0')](_0x29b873[_0x5287('0x4c')]*_0x325031)-_0x29b873[_0x5287('0x94')]-_0x29b873['temp'];emitVoiceQueueSummary(_0x29b873);if(_0x29b873['dialLimitQueue']>0x0){var _0x397c41=_0x29b873[_0x5287('0x200')]-_0x29b873[_0x5287('0x94')]-_0x29b873[_0x5287('0x1bf')]-_0x29b873[_0x5287('0x1f7')]-_0x29b873[_0x5287('0x4d')];if(_0x51848c>_0x397c41){_0x51848c=_0x397c41;}}if(_0x51848c>0x0){if(_0x29b873[_0x5287('0x55')]===_0x5287('0xa')){_0x51848c=0x1;}if(_0x51848c>this[_0x5287('0x1f8')]){_0x51848c=this[_0x5287('0x1f8')];}_0x29b873[_0x5287('0x1f7')]+=_0x51848c;for(var _0x28f8ce in this[_0x5287('0x22')]){if(typeof this['agents'][_0x28f8ce]!=='undefined'){if(this[_0x5287('0x22')][_0x28f8ce][_0x5287('0xa2')]===_0x5287('0x201')&&this[_0x5287('0x22')][_0x28f8ce][_0x5287('0xd7')]==='reachable'){_0xcf0b6f['push'](this['agents'][_0x28f8ce]['id']);}}}this[_0x5287('0xc2')](_0x29b873['id'],_0xcf0b6f,_0x51848c,_0x29b873[_0x5287('0x1f9')])['then'](function(_0x45a4a4){_0x29b873[_0x5287('0x1f7')]-=_0x51848c;_0x29b873[_0x5287('0x1f7')]=_0x29b873['temp']>0x0?_0x29b873[_0x5287('0x1f7')]:0x0;if(!checkContactEmpty(_0x45a4a4)){_0x357f49[_0x5287('0xb4')](_0x29b873)[_0x5287('0xb7')](sendMessageReschedule(_0x29b873))[_0x5287('0xaf')](loggerCatch(_0x5287('0xb6')));}else{_0x29b873['originated']+=_0x45a4a4[_0x5287('0x12a')];_0x29b873['message']=_0x29b873[_0x5287('0x55')]===_0x5287('0xa')?_0x5287('0x202'):_0x5287('0x1fb');for(var _0x45e8dc=0x0;_0x45e8dc<_0x45a4a4[_0x5287('0x12a')];_0x45e8dc+=0x1){if(_[_0x5287('0xad')](_0x45a4a4[_0x45e8dc])||_['isNil'](_0x45a4a4[_0x45e8dc]['Contact'])||_[_0x5287('0xad')](_0x45a4a4[_0x45e8dc]['Contact'][_0x5287('0x17d')])){_0x357f49['emptyContact']('[actionOriginate]\x20',_0x29b873,_0x45a4a4[_0x45e8dc]);}else{_0x357f49[_0x5287('0xb8')](_[_0x5287('0x121')](_0x45a4a4[_0x45e8dc],['VoiceQueueId',_0x5287('0x203')]))[_0x5287('0xb7')](_0x357f49[_0x5287('0x1de')](_0x29b873,_0x45a4a4[_0x45e8dc]))[_0x5287('0xaf')](_0x357f49[_0x5287('0xcb')](_0x5287('0x204'),_0x29b873));}}}})[_0x5287('0xaf')](loggerGetContactDialer(_0x5287('0x205'),_0x29b873,_0x51848c));}};Dialer[_0x5287('0x1b')]['handlePredictive']=function(_0x5f4ca0){if(_0x5f4ca0[_0x5287('0x200')]>0x0){var _0x301527=_0x5f4ca0[_0x5287('0x200')]-_0x5f4ca0[_0x5287('0x94')]-_0x5f4ca0[_0x5287('0x1bf')];if(_0x301527>0x0){this[_0x5287('0x206')](_0x5f4ca0);}else{loggerPredictiveCalls[_0x5287('0x78')](_0x5287('0x207'));}}else{this[_0x5287('0x206')](_0x5f4ca0);}};Dialer[_0x5287('0x1b')][_0x5287('0x206')]=function(_0x36943b){var _0x419e3a=this;var _0x1e2755=[];_0x36943b[_0x5287('0x94')]+=0x1;for(var _0x5559b3 in this[_0x5287('0x22')]){if(typeof this[_0x5287('0x22')][_0x5559b3]!=='undefined'){if(this[_0x5287('0x22')][_0x5559b3][_0x5287('0xa2')]==='not_inuse'&&this[_0x5287('0x22')][_0x5559b3]['status']==='reachable'){_0x1e2755[_0x5287('0x120')](this[_0x5287('0x22')][_0x5559b3]['id']);}}}this[_0x5287('0xc2')](_0x36943b['id'],_0x1e2755,0x1,_0x36943b[_0x5287('0x1f9')])[_0x5287('0xb7')](function(_0x4d5bc1){if(!checkContactEmpty(_0x4d5bc1)){checkContactLowerLimitOriginate(_0x36943b,0x1,0x0);_0x419e3a[_0x5287('0xb4')](_0x36943b)[_0x5287('0xb7')](sendMessageReschedule(_0x36943b))[_0x5287('0xaf')](loggerCatch(_0x5287('0xb6')));}else{_0x36943b['message']='RUNNING';if(_[_0x5287('0xad')](_0x4d5bc1[0x0])||_['isNil'](_0x4d5bc1[0x0][_0x5287('0x15c')])||_[_0x5287('0xad')](_0x4d5bc1[0x0][_0x5287('0x15c')][_0x5287('0x17d')])){_0x419e3a[_0x5287('0x1fd')](_0x5287('0x204'),_0x36943b,_0x4d5bc1[0x0]);}else{_0x419e3a[_0x5287('0xb8')](_[_0x5287('0x121')](_0x4d5bc1[0x0],[_0x5287('0xd1'),_0x5287('0x203')]))[_0x5287('0xb7')](_0x419e3a[_0x5287('0x1de')](_0x36943b,_0x4d5bc1[0x0]))[_0x5287('0xaf')](_0x419e3a[_0x5287('0xcb')](_0x5287('0x208'),_0x36943b));}}})[_0x5287('0xaf')](loggerGetContactDialer(_0x5287('0x209'),_0x36943b,0x1));emitVoiceQueueSummary(_0x36943b);};Dialer[_0x5287('0x1b')][_0x5287('0x1d4')]=function(_0x568118,_0x3b9eab,_0xba6097,_0x4b6219,_0x470efc,_0x425c4f){loggerPredictive['info'](_0x5287('0x20a'));loggerPredictive[_0x5287('0x78')](_0x5287('0x20b'),_0x568118);loggerPredictive[_0x5287('0x78')](_0x5287('0x20c'),_0x3b9eab);loggerPredictive[_0x5287('0x78')](_0x5287('0x20d'),_0xba6097);loggerPredictive[_0x5287('0x78')](_0x5287('0x20e'),_0x4b6219);loggerPredictive[_0x5287('0x78')](_0x5287('0x20f'),_0x470efc);loggerPredictive['info']('---------------------------');return new BPromise(function(_0x3c8649,_0xd0c9ad){if(_0x568118<=0x0||isNaN(_0x568118)){return _0xd0c9ad(msgResponse(_0x5287('0x210'),_0x5287('0x44'),_0x5287('0x211')+_0x568118));}if(_0xba6097<=0x0||isNaN(_0xba6097)){return _0xd0c9ad(msgResponse(_0x5287('0x210'),_0x5287('0x44'),_0x5287('0x212')+_0xba6097));}if(_0x4b6219<=0x0||isNaN(_0x4b6219)){return _0xd0c9ad(msgResponse(_0x5287('0x210'),_0x5287('0x44'),_0x5287('0x213')+_0x4b6219));}if(_0x3b9eab<=0x0||isNaN(_0x3b9eab)){return _0xd0c9ad(msgResponse(_0x5287('0x210'),_0x5287('0x44'),'interval\x20=\x20'+_0x3b9eab));}if(_0x470efc<=0x0||isNaN(_0x470efc)){return _0xd0c9ad(msgResponse('[abandonmentRate]',_0x5287('0x44'),'Amax\x20=\x20'+_0x470efc));}_0x425c4f=_0x425c4f||0x0;var _0x53aa51=0x1/_0xba6097;var _0x139f13=0x0;var _0x1cb935=0x0;var _0x25f1a3=0x0;var _0x230ccc=0x0;for(var _0x573210=0x0;_0x25f1a3<_0x470efc;_0x573210+=0x1){_0x1cb935=_0x573210/_0x3b9eab;_0x139f13=(_0x4b6219*_0x1cb935+_0x425c4f)/_0x53aa51;_0x25f1a3=erlangb(_0x139f13,_0x568118);_0x230ccc=_0x139f13/_0x568118*(0x1-erlangb(_0x139f13,_0x568118));}return _0x3c8649({'erlangCalls':_0x573210,'erlangCallToSecond':_0x3b9eab/_0x573210,'erlangAbandonmentRate':_0x25f1a3,'erlangBusyFactor':_0x230ccc});});};Dialer[_0x5287('0x1b')][_0x5287('0x1d6')]=function(_0x4362e4,_0x113f68,_0x2da66b,_0x58c6c7,_0x31f17b,_0x4cd60a){loggerPredictive[_0x5287('0x78')]('----\x20Agent\x20Busy\x20Factor\x20----');loggerPredictive['info'](_0x5287('0x20b'),_0x4362e4);loggerPredictive[_0x5287('0x78')](_0x5287('0x20c'),_0x113f68);loggerPredictive[_0x5287('0x78')](_0x5287('0x20d'),_0x2da66b);loggerPredictive[_0x5287('0x78')]('P:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x58c6c7);loggerPredictive[_0x5287('0x78')]('Umin:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x31f17b);loggerPredictive[_0x5287('0x78')](_0x5287('0x8a'));return new BPromise(function(_0xacb551,_0x38780d){if(_0x4362e4<=0x0||isNaN(_0x4362e4)){return _0x38780d(msgResponse(_0x5287('0x214'),'Error','m\x20=\x20'+_0x4362e4));}if(_0x2da66b<=0x0||isNaN(_0x2da66b)){return _0x38780d(msgResponse(_0x5287('0x214'),'Error',_0x5287('0x212')+_0x2da66b));}if(_0x58c6c7<=0x0||isNaN(_0x58c6c7)){return _0x38780d(msgResponse(_0x5287('0x214'),_0x5287('0x44'),_0x5287('0x213')+_0x58c6c7));}if(_0x113f68<=0x0||isNaN(_0x113f68)){return _0x38780d(msgResponse(_0x5287('0x214'),'Error',_0x5287('0x215')+_0x113f68));}if(_0x31f17b<=0x0||isNaN(_0x31f17b)){return _0x38780d(msgResponse('[busyFactor]',_0x5287('0x44'),'Umin\x20=\x20'+_0x31f17b));}_0x4cd60a=_0x4cd60a||0x0;var _0x51be7d=0x1/_0x2da66b;var _0x42fae2=0x0;var _0x3073fc=0x0;var _0x43bcd7=0x0;var _0x1c82fd=0x0;for(var _0x128bc0=0x0;_0x1c82fd<_0x31f17b;_0x128bc0+=0x1){_0x3073fc=_0x128bc0/_0x113f68;_0x42fae2=(_0x58c6c7*_0x3073fc+_0x4cd60a)/_0x51be7d;_0x43bcd7=erlangb(_0x42fae2,_0x4362e4);_0x1c82fd=_0x42fae2/_0x4362e4*(0x1-erlangb(_0x42fae2,_0x4362e4));}return _0xacb551({'erlangCalls':_0x128bc0,'erlangCallToSecond':_0x113f68/_0x128bc0,'erlangAbandonmentRate':_0x43bcd7,'erlangBusyFactor':_0x1c82fd});});};module[_0x5287('0x216')]=Dialer;