Built motion from commit e02f907f.|2.6.14

[motion2.git] / server / services / ami / dialer / index.js

// *************************************************************************
// *                                                                       *
// * xCALLY Motion -  The Omnichannel Contact Center                       *
// * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
// *                                                                       *
// *************************************************************************
// *                                                                       *
// * Email: info@xcally.com                                                *
// * Website: https://www.xcally.com                                       *
// *                                                                       *
// *************************************************************************
// *                                                                       *
// * The SOFTWARE PRODUCT is protected by copyright laws and international *
// * copyright treaties, as well as other intellectual property laws and   *
// * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
// *                                                                       *
// *************************************************************************
var _0xbb1c=['dialOriginateCallerIdNumber','getCallerId','callerid','getCallerIdRandom','XMD-ORIGINATECALLERIDNAME','originatecalleridname','XMD-ORIGINATECALLERIDNUM','dialPrefix','trim','dialCutDigit','substring','SIP/%s/%s%s','dialOriginateTimeout','outboundOriginateFailureCallsDay','[originateError]:\x20%s','OriginateError','[originate][error]','originate\x20action\x20Error','checkRetriveMax','dialNoAnswerRetryFrequency','[rescheduleContact][NoAnswer]','dialBusyMaxRetry','[rescheduleContact]\x20[Busy]','dialCongestionMaxRetry','[rescheduleContact]\x20[Congestion]','dialNoSuchNumberMaxRetry','dialNoSuchNumberRetryFrequency','[rescheduleContact][Drop]','[rescheduleContact][Abandoned]','dialAgentRejectMaxRetry','[rescheduleContact][AgentReject]','[callProgressDetecting]','evt\x20is\x20undefine','outboundNoSuchCallsDay','NoSuchNumber','custom:agentnosuchnumber','outboundNoAnswerCallsDay','buildNoAnswerEventPayload','custom:agentnoanswer','[syncAgentComplete][createHistory][3]','dialNoAnswerMaxRetry','reason\x203\x20ringing\x20no\x20answer','outboundBusyCallsDay','Busy','custom:agentbusy','busy','dialBusyRetryFrequency','[syncAgentComplete][createHistory][5]','reason\x205\x20busy','outboundCongestionCallsDay','Congestion','dialCongestionRetryFrequency','custom:agentcongestion','congestion','reason\x208\x20congestion','outboundAbandonedCallsDay','[syncAgentComplete][createHistory][11]','reason\x2011\x20abandoned','outboundRejectCallsDay','AgentReject','dialAgentRejectRetryFrequency','custom:agentreject','agentreject','[syncAgentComplete][createHistory][20]','reason\x2020\x20agentreject','[syncAgentComplete][createHistory][?]','Global','[moveContactManagedDialer][0]','contact\x20not\x20moved','round','predictiveIntervalAvailable','predictiveIntervalMaxThreshold','predictiveIntervalMinThreshold','predictiveIntervalHitRate','predictiveIntervalMultiplicativeFactor','check\x20predictive\x20is\x20not\x20undefine','check\x20handlePredictive\x20is\x20not\x20undefine','collection\x20data\x20in\x20progressive\x20at','dialPredictiveInterval','[startMethodPredictive][StartProgressive][Loop]','dropRate','[stopMethodPredictive][ReStartProgressive][ExceededDropDay]','Dropped\x20calls\x20day','dialPredictiveOptimization','[stopMethodPredictive][ReStartProgressive][ExceededDropInterval]','Drop\x20in\x20this\x20interval','started\x20in\x20predictive\x20at','avgHandleTime','getDataPredictive','recalculate\x20predictive\x20at','Predictive\x20for\x20every\x20interval','switch\x20in\x20progressive\x20because\x20available\x20agents\x20(',')\x20are\x20less\x20than\x20threshold\x20(',')\x20are\x20more\x20than\x20threshold\x20(','dialPredictiveOptimizationPercentage','abandonmentRate','agentBusyFactor','busyFactor','[getDataPredictive]','Unknown\x20Predictive','check\x20failure','loggedIn','outboundQueuePauses','predictiveIntervalPauses','[CatchErlangB]','startMethodPredictive','milliseconds','[handlePredictive]','checkContactBlack','queueStatusComplete:\x20','Queue:\x20','queuestatus','[unlockOriginate][syncQueueStatusComplete]','scheduledat','dialRecallMeTimeout','voicePause','unlockContact','outboundReCallsDay','dialRecallInQueue','[rescheduleContact][dialRecallInQueue]','QUEUE_RECALL','RecallInQueue','[Originate][HistoryDialRecallInQueue][historyCatch]','RECALL_TIMEOUT','RecallFailedTimeout','[Originate][HistoryRecallClose][historyCatch]','[Originate][HistoryRecallClose]','BLACKLIST','[Originate][historyBlacklist]','[Originate][MoveBlacklist]','inBlackList','limitCalls','temp','getContactDialerIvr','checkContactEmpty','[getContactCampaign2][Empty]','ivrTotalCallsDays','[actionOriginate]\x20','checkIsBlackListIvr','[actionOriginateIvr]\x20','[getContactCampaign2]','not_inuse','getContactDialer','countReScheduled','[countReScheduled]\x20','RUNNING','checkIsBlackList','[getContactDialer2]','dialLimitQueue','tryOriginatePredictive','[handlePredictive][limitChannel]','dialOrderByScheduledAt','[actionOriginatePredictive]\x20','[getContactDialerPredictive]','M:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20','Ts:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20','P:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20','m\x20=\x20','[abandonmentRate]','Ts\x20=\x20','interval\x20=\x20','Amax\x20=\x20','erlangb','Interval:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20','Umin:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20','[busyFactor]','p\x20=\x20','exports','util','lodash','./utils','../../../config/environment/','../../../config/logger','dialer','booked','predictive','predictiveCalls','syncQueueSummary','redis','defaults','socket.io-emitter','../rpc/cmHopper','../rpc/setting','../rpc/interval','./models/action','./models/history','./models/final','./models/queueCallerAbandon','XCALLY_IP_AGI','127.0.0.1','prototype','tail','finally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boundAnswerAgiCallsDay','countmachineretry','amd','custom:amd','[syncAgentComplete][createHistory][0]','countbusyretry','countnoanswerretry','countnosuchnumberretry','countagentrejectretry','dialGlobalMaxRetry','stateGlobal','dialMachineMaxRetry','[rescheduleContact][Machine]','saveInDb','[syncHangupInAMDIvr][createHistory]','MACHINE','Machine','countcongestionretry','reason19\x20machine....','createStateFinal','reason\x2019\x20machine....','dialMachineRetryFrequency','ivrAnswerCallsDay','[syncHangupIvr][createHistory]','dialQueueProject','AnswerAGI','AGI','[syncHangupIvr]','outboundUnknownCallsDay','cause-txt','Unknow','running','INACTIVE','isPreviewCampaign','statusMessage','getQueueCampaignStatusMessage','available','inUse','talking','pTalking','[syncQueueSummary]','compareToOutboundQueue','queueSummaryCountersUpdated','updateReportFromOutboundQueue','filter','handlePreviewRecallNotifications','map','Agent','user:%s','user:dialPreviewRecallReminder','clearZombieChannels','[actions]','No\x20such\x20channel','[Dialer][checkChannel][ivr]','getVoiceQueueRtPauses','resolve','[getVoiceQueueRtPauses]\x20','[updateOriginated]\x20is\x20null\x20or\x20undefined','loggerHandler','emptyContact','notFound','UserId','[emptyContact][createHistory]','[emptyContact]','[syncQueueCallerAbandon]\x20[Drop]','launchHandleIvr','handleIvr','actionOriginate','object','voiceQueue\x20is\x20undefine','phone','originate','contact\x20is\x20undefine','getCaller','\x22agi://%s/square,%s\x22','NONE','isOutboundQueue','\x22%s,%s%s,,,%s\x22','dialQueueOptions','ACTIVE','XMD-AMDINITIALSILENCE','dialAMDInitialSilence','XMD-AMDGREETING','XMD-AMDAFTERGREETINGSILENCE','dialAMDAfterGreetingSilence','XMD-AMDTOTALANALYSISTIME','dialAMDTotalAnalysisTime','XMD-AMDMINWORDLENGTH','XMD-AMDBETWEENWORDSSILENCE','dialAMDBetweenWordsSilence','XMD-AMDMAXIMUMNUMBEROFWORDS','dialAMDMaximumNumberOfWords','XMD-AMDSILENCETHRESHOLD','dialAMDMaximumWordLength','XMD-VOICEQUEUEID','Contact','tags','createdAt','updatedAt','XMD-','toUpper','dialOriginateCallerIdName','dialRandomLastDigitCallerIdNumber'];(function(_0x18617b,_0x3ed0d3){var _0x231f97=function(_0xa222ba){while(--_0xa222ba){_0x18617b['push'](_0x18617b['shift']());}};_0x231f97(++_0x3ed0d3);}(_0xbb1c,0xa8));var _0xcbb1=function(_0x2942c4,_0x5f2fa1){_0x2942c4=_0x2942c4-0x0;var _0x540873=_0xbb1c[_0x2942c4];return _0x540873;};'use strict';var util=require(_0xcbb1('0x0'));var _=require(_0xcbb1('0x1'));var uuid=require('uuid');var moment=require('moment');var rr=require('rr');var Redis=require('ioredis');var utils=require(_0xcbb1('0x2'));var hopperUtils=require('./utils/hopper');var ut=require('../preview/util/util');var config=require(_0xcbb1('0x3'));var logger=require(_0xcbb1('0x4'))(_0xcbb1('0x5'));var loggerBooked=require(_0xcbb1('0x4'))(_0xcbb1('0x6'));var loggerPredictive=require(_0xcbb1('0x4'))(_0xcbb1('0x7'));var loggerPredictiveCalls=require(_0xcbb1('0x4'))(_0xcbb1('0x8'));var loggerSyncQueueSummary=require(_0xcbb1('0x4'))(_0xcbb1('0x9'));var ami=require('../ami');config[_0xcbb1('0xa')]=_[_0xcbb1('0xb')](config[_0xcbb1('0xa')],{'host':'localhost','port':0x18eb});var io=require(_0xcbb1('0xc'))(new Redis(config[_0xcbb1('0xa')]));var cmHopper=require(_0xcbb1('0xd'));var voiceQueueRt=require('../rpc/voiceQueueRt');var RpcSetting=require(_0xcbb1('0xe'));var Interval=require(_0xcbb1('0xf'));var Action=require(_0xcbb1('0x10'));var History=require(_0xcbb1('0x11'));var Final=require(_0xcbb1('0x12'));var AgentComplete=require('./models/agentComplete');var QueueCallerAbandon=require(_0xcbb1('0x13'));var Hangup=require('./models/hangup');var ipAgi=process['env'][_0xcbb1('0x14')]||_0xcbb1('0x15');var previewRecallmeReminderInterval=0x1;var Sequence=function(){};Sequence[_0xcbb1('0x16')]['enqueue']=function(_0x4c93f1){this['tail']=this['tail']?this[_0xcbb1('0x17')][_0xcbb1('0x18')](_0x4c93f1):_0x4c93f1();};function Dialer(_0x18ec60,_0x1e798d){this[_0xcbb1('0x19')]=new Sequence();this[_0xcbb1('0x1a')]=_0x1e798d;this[_0xcbb1('0x1b')]=_0x18ec60[_0xcbb1('0x1b')];this['campaigns']=_0x18ec60['campaigns'];this['agents']=_0x18ec60['agents'];this[_0xcbb1('0x1c')]=_0x18ec60[_0xcbb1('0x1c')];this['maxNumberOriginate']=config[_0xcbb1('0x1d')]||0x2;this[_0xcbb1('0x1e')]={};this[_0xcbb1('0x1f')]={};this[_0xcbb1('0x20')]={};this['uniqueId']={};this[_0xcbb1('0x21')]={};this[_0xcbb1('0x22')]={};this[_0xcbb1('0x23')]={};this[_0xcbb1('0x24')]={};this[_0xcbb1('0x25')]={};this['queueBookedRR']={};this[_0xcbb1('0x26')]={};ami['on'](_0xcbb1('0x27'),this[_0xcbb1('0x28')][_0xcbb1('0x29')](this));ami['on'](_0xcbb1('0x2a'),this[_0xcbb1('0x2b')][_0xcbb1('0x29')](this));ami['on'](_0xcbb1('0x2c'),this[_0xcbb1('0x2d')][_0xcbb1('0x29')](this));ami['on'](_0xcbb1('0x2e'),this[_0xcbb1('0x2f')]['bind'](this));ami['on'](_0xcbb1('0x30'),this['syncQueueSummary'][_0xcbb1('0x29')](this));ami['on'](_0xcbb1('0x31'),this[_0xcbb1('0x32')][_0xcbb1('0x29')](this));ami['on']('hangup',this[_0xcbb1('0x33')]['bind'](this));ami['on'](_0xcbb1('0x34'),this[_0xcbb1('0x35')][_0xcbb1('0x29')](this));ami['on'](_0xcbb1('0x36'),this[_0xcbb1('0x37')][_0xcbb1('0x29')](this));ami['on'](_0xcbb1('0x38'),this[_0xcbb1('0x39')][_0xcbb1('0x29')](this));ami['on'](_0xcbb1('0x3a'),this[_0xcbb1('0x3b')][_0xcbb1('0x29')](this));this[_0xcbb1('0x3c')]();this[_0xcbb1('0x3d')]();RpcSetting[_0xcbb1('0x3e')]()[_0xcbb1('0x3f')](function(_0x1344a3){previewRecallmeReminderInterval=_0x1344a3[_0xcbb1('0x40')];});}function isNotNull(_0x35518b){return _0x35518b!==null&&!_[_0xcbb1('0x41')](_0x35518b);}function msgResponse(_0x3bd046,_0x107dbe,_0x2bb0b5){return{'action':_0x3bd046,'response':_0x107dbe,'message':_0x2bb0b5,'stack':_0x2bb0b5};}function emit(_0x2a658c,_0x28fc56,_0x2001c2){io['to'](_0x2a658c)[_0xcbb1('0x42')](_0x28fc56,_0x2001c2);}function emitOutboundVoiceQueueSummary(_0x4cb57b){if(_0x4cb57b[_0xcbb1('0x43')]===_0xcbb1('0x44')){logger['debug'](_0xcbb1('0x45'),util[_0xcbb1('0x46')](_0x4cb57b,{'showHidden':![],'depth':null}));emit(util[_0xcbb1('0x47')](_0xcbb1('0x48'),_0x4cb57b[_0xcbb1('0x49')]),_0xcbb1('0x4a'),_0x4cb57b);}}function checkGetDataPredictive(_0x4b0a20){if(isNotNull(_0x4b0a20)&&!_[_0xcbb1('0x4b')](_0x4b0a20)){loggerPredictive['info'](_0xcbb1('0x4c'));loggerPredictive[_0xcbb1('0x4d')](_0xcbb1('0x4e'),_0x4b0a20[_0xcbb1('0x4f')]);loggerPredictive[_0xcbb1('0x4d')]('Answered\x20Calls:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x4b0a20[_0xcbb1('0x50')]);loggerPredictive['info'](_0xcbb1('0x51'),_0x4b0a20[_0xcbb1('0x52')]);loggerPredictive[_0xcbb1('0x4d')](_0xcbb1('0x53'),_0x4b0a20[_0xcbb1('0x54')]);loggerPredictive['info'](_0xcbb1('0x55'),_0x4b0a20[_0xcbb1('0x56')]);loggerPredictive[_0xcbb1('0x4d')]('AVG\x20Talk\x20Time:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x4b0a20['predictiveIntervalAvgTalktime']);loggerPredictive[_0xcbb1('0x4d')](_0xcbb1('0x57'));if(_0x4b0a20['predictiveIntervalTotalCalls']>0x0){if(!_['isUndefined'](_0x4b0a20['predictiveIntervalAvgTalktime'])&&_0x4b0a20[_0xcbb1('0x58')]>0x0){return!![];}loggerPredictive[_0xcbb1('0x4d')]('Avg\x20Talk\x20Time\x20is\x20not\x20enough\x20for\x20predictive');if(!_[_0xcbb1('0x41')](_0x4b0a20[_0xcbb1('0x56')])&&_0x4b0a20[_0xcbb1('0x56')]>0x0){return!![];}loggerPredictive['info'](_0xcbb1('0x59'));}else{loggerPredictive[_0xcbb1('0x4d')](_0xcbb1('0x5a'));}}else{loggerPredictive[_0xcbb1('0x4d')](_0xcbb1('0x5b'));}return![];}function mergeDataErlangB(_0x3e5793){return function(_0x3c92d7){loggerPredictive[_0xcbb1('0x4d')](_0xcbb1('0x5c'));loggerPredictive[_0xcbb1('0x4d')]('Scheduled\x20Calls:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x3c92d7[_0xcbb1('0x5d')]);loggerPredictive[_0xcbb1('0x4d')](_0xcbb1('0x5e'),_0x3c92d7[_0xcbb1('0x5f')]);loggerPredictive[_0xcbb1('0x4d')](_0xcbb1('0x60'),_0x3c92d7[_0xcbb1('0x61')]);loggerPredictive['info']('Agent\x20Busy\x20Factor:\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x3c92d7[_0xcbb1('0x62')]);loggerPredictive[_0xcbb1('0x4d')]('Drop\x20Rate:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x3c92d7['erlangAbandonmentRate']);loggerPredictive['info']('---------------------------');_[_0xcbb1('0x63')](_0x3e5793,_0x3c92d7);};}function ifInterval(_0x38800b,_0x3c4dc7){if(_['isUndefined'](_0x3c4dc7)){return![];}return utils[_0xcbb1('0x64')](undefined,_0x3c4dc7)<_0x38800b*0x3c;}function clearPredictiveAttributes(_0x10beb7){if(_0x10beb7[_0xcbb1('0x23')]){_0x10beb7[_0xcbb1('0x23')]=undefined;loggerPredictive['debug'](_0x10beb7[_0xcbb1('0x49')],_0xcbb1('0x65'));}if(_0x10beb7[_0xcbb1('0x22')]){_0x10beb7['startPredictive']=undefined;loggerPredictive[_0xcbb1('0x66')](_0x10beb7[_0xcbb1('0x49')],_0xcbb1('0x67'));}if(_0x10beb7['handlePredictive']){clearInterval(_0x10beb7[_0xcbb1('0x68')]);_0x10beb7[_0xcbb1('0x68')]=undefined;loggerPredictive[_0xcbb1('0x66')](_0x10beb7[_0xcbb1('0x49')],_0xcbb1('0x69'));}}function loggerCatchPredictive(_0x3f31f5,_0x30c953){return function(_0x5423d2){loggerPredictive[_0xcbb1('0x6a')](_0x30c953['name'],_0x3f31f5);loggerPredictive['error'](_0x5423d2[_0xcbb1('0x6b')]);clearPredictiveAttributes(_0x30c953);};}function loggerCatch(_0x1be155){return function(_0x45e714){logger['error'](_0x1be155,util['inspect'](_0x45e714,{'showHidden':![],'depth':null}));};}function loggerGetContactDialer(_0x57ff67,_0x8fc491,_0x3a4ae4){return function(_0x39903d){utils[_0xcbb1('0x6c')](_0x8fc491,_0x3a4ae4,0x0);logger['error'](_0x57ff67,util[_0xcbb1('0x46')](_0x39903d,{'showHidden':![],'depth':null}));};}function sendMessageReschedule(_0x3dcba5){return function(_0x49bd8f){if(isNotNull(_0x49bd8f)&&isNotNull(_0x49bd8f[0x0])){if(_0x49bd8f[0x0][_0xcbb1('0x6d')]>0x0){_0x3dcba5[_0xcbb1('0x6e')]=utils[_0xcbb1('0x6f')]['CONTACTS_RESCHEDULED'];logger['info'](_0xcbb1('0x70')+_0x3dcba5[_0xcbb1('0x49')],_0x49bd8f[0x0][_0xcbb1('0x6d')],'contacts');}else{_0x3dcba5[_0xcbb1('0x6e')]=utils[_0xcbb1('0x6f')][_0xcbb1('0x71')];logger[_0xcbb1('0x4d')](_0xcbb1('0x72')+_0x3dcba5['name']);}}};}function createObjHistory(_0x174261,_0x5d1b7e,_0x575a36,_0x27c268,_0x19ccb0){_0x174261[_0xcbb1('0x6e')]=_0x575a36;var _0x290354=new Action(_0x174261,_0x5d1b7e);var _0x4939db=new History(_0x290354);_0x4939db[_0xcbb1('0x73')]=_0x27c268;_0x4939db[_0xcbb1('0x74')]=_0x19ccb0;_0x4939db[_0xcbb1('0x75')]=_0x290354[_0xcbb1('0x76')];return _0x4939db;}function unlockQueueStatus(_0x540a7e,_0x23742f){setTimeout(function(){if(_[_0xcbb1('0x41')](_0x540a7e[_0xcbb1('0x77')])){loggerBooked['error'](_0xcbb1('0x78'),_0x23742f);}_0x540a7e[_0xcbb1('0x77')]=!![];loggerBooked[_0xcbb1('0x4d')]('[booked][unlockQueueStatus]',_0x23742f,JSON[_0xcbb1('0x79')](_[_0xcbb1('0x7a')](_0x540a7e,[_0xcbb1('0x49'),_0xcbb1('0x77')])));},0x1f3);}function checkInterval(_0x55b3fa){return function(){if(!isNotNull(_0x55b3fa[_0xcbb1('0x7b')])){_0x55b3fa[_0xcbb1('0x6e')]=utils[_0xcbb1('0x6f')][_0xcbb1('0x7c')];throw _0x55b3fa[_0xcbb1('0x49')]+_0xcbb1('0x7d');}if(!isNotNull(_0x55b3fa[_0xcbb1('0x7b')][_0xcbb1('0x7e')])){_0x55b3fa[_0xcbb1('0x6e')]=utils['CAMPAIGN_STATUS']['NULL_INTERVAL'];throw _0x55b3fa[_0xcbb1('0x49')]+_0xcbb1('0x7d');}if(!isNotNull(_[_0xcbb1('0x4b')](_0x55b3fa[_0xcbb1('0x7b')]['Intervals']))){_0x55b3fa[_0xcbb1('0x6e')]=utils['CAMPAIGN_STATUS']['NULL_INTERVAL'];throw _0x55b3fa[_0xcbb1('0x49')]+'\x20INTERVAL_IS_NULL';}};}function checkIsIVRCampaignActive(_0xd55cea){return function(){if(!utils[_0xcbb1('0x7f')](_0xd55cea)){_0xd55cea[_0xcbb1('0x6e')]=utils[_0xcbb1('0x6f')]['INACTIVE'];throw _0xd55cea[_0xcbb1('0x49')]+'\x20NOT\x20Active';}};}function emitCampaignSummary(_0x331882){if(utils[_0xcbb1('0x80')](_0x331882)){emit(util['format']('campaign:ivr:%s',_0x331882['name']),_0xcbb1('0x81'),_0x331882);}}function loggerCatchQueueSummary(_0x470fe3,_0x175152){return function(_0x36922f){clearPredictiveAttributes(_0x175152);emitCampaignSummary(_0x175152);loggerSyncQueueSummary[_0xcbb1('0x66')](_0x470fe3,util[_0xcbb1('0x46')](_0x36922f,{'showHidden':![],'depth':null}));};}function notSendMessagesCampaign(_0xf4359b){if(_0xf4359b[_0xcbb1('0x82')]){if(_0xf4359b[_0xcbb1('0x83')]===0x0){_0xf4359b[_0xcbb1('0x82')]=![];_0xf4359b['message']=utils[_0xcbb1('0x6f')]['INACTIVE'];loggerSyncQueueSummary['debug'](_0xcbb1('0x84'),_0xf4359b[_0xcbb1('0x49')],_0xcbb1('0x85'));}else{_0xf4359b[_0xcbb1('0x6e')]=utils[_0xcbb1('0x6f')]['DISACTIVED'];loggerSyncQueueSummary['debug'](_0xcbb1('0x84'),_0xf4359b[_0xcbb1('0x49')],_0xcbb1('0x86'));}emitCampaignSummary(_0xf4359b);}}function myreject(_0x36a02c){return function(_0x24d9cd){return _0x36a02c(msgResponse(_0xcbb1('0x87'),_0xcbb1('0x88'),JSON[_0xcbb1('0x79')](_0x24d9cd)));};}Dialer[_0xcbb1('0x16')]['isTrunkReachable']=function(_0x1e39b3){return!_[_0xcbb1('0x41')](_0x1e39b3)&&_0x1e39b3&&!_[_0xcbb1('0x41')](_0x1e39b3[_0xcbb1('0x49')])&&!_[_0xcbb1('0x41')](_0x1e39b3[_0xcbb1('0x89')])&&_0x1e39b3[_0xcbb1('0x89')]&&(this[_0xcbb1('0x1c')][util['format'](_0xcbb1('0x8a'),_0x1e39b3[_0xcbb1('0x49')])][_0xcbb1('0x8b')]===_0xcbb1('0x8c')||this['trunks'][util[_0xcbb1('0x47')](_0xcbb1('0x8a'),_0x1e39b3[_0xcbb1('0x49')])][_0xcbb1('0x8b')]==='unmonitored');};Dialer['prototype'][_0xcbb1('0x8d')]=function(_0x11d20e){var _0x488946=this;return function(){if(!_0x488946[_0xcbb1('0x8e')](_0x11d20e[_0xcbb1('0x8f')])){if(!_0x488946[_0xcbb1('0x8e')](_0x11d20e[_0xcbb1('0x90')])){_0x11d20e[_0xcbb1('0x6e')]=utils[_0xcbb1('0x6f')]['TRUNK_NOT_REACHABLE'];throw _0x11d20e[_0xcbb1('0x49')]+'\x20trunk\x20is\x20not\x20reachable';}}};};Dialer[_0xcbb1('0x16')][_0xcbb1('0x91')]=function(_0x37fa23,_0x1534c0,_0x4980a8,_0x2c13a6){var _0x151405=this;return function(){var _0x38f785=!![];return _0x151405[_0xcbb1('0x92')](_0x37fa23,_0x1534c0,_0x4980a8,_0x2c13a6,_0x38f785);};};Dialer[_0xcbb1('0x16')][_0xcbb1('0x93')]=function(_0x174634,_0x14b71d,_0x9eb4d8,_0x2a69e3){var _0x29f0fe=this;return function(){var _0x15c2cd=![];return _0x29f0fe[_0xcbb1('0x92')](_0x174634[_0xcbb1('0x7e')],_0x14b71d,_0x9eb4d8,_0x2a69e3,_0x15c2cd);};};Dialer['prototype'][_0xcbb1('0x92')]=function(_0x1e3182,_0x22e0fe,_0x56b5bf,_0x8c5518,_0x43daed){var _0x4d93be=[];return new Promise(function(_0x93947a,_0x46c380){if(!isNotNull(_0x1e3182)){_0x8c5518[_0xcbb1('0x6e')]=utils[_0xcbb1('0x6f')][_0xcbb1('0x7c')];return _0x46c380(msgResponse(_0xcbb1('0x94'),_0xcbb1('0x95'),_0x56b5bf+'\x20Intervals\x20is\x20null\x20'));}if(_[_0xcbb1('0x4b')](_0x1e3182)){_0x8c5518[_0xcbb1('0x6e')]=utils[_0xcbb1('0x6f')][_0xcbb1('0x96')];return _0x46c380(msgResponse(_0xcbb1('0x94'),_0xcbb1('0x95'),_0x56b5bf+_0xcbb1('0x97')));}if(_0x22e0fe&&_['isUndefined'](config[_0xcbb1('0x98')][_0x22e0fe])){_0x8c5518['message']=utils[_0xcbb1('0x6f')][_0xcbb1('0x99')];return _0x46c380(msgResponse(_0xcbb1('0x94'),_0xcbb1('0x95'),_0x56b5bf+_0xcbb1('0x9a')+_0x22e0fe));}if(_[_0xcbb1('0x9b')](_0x1e3182)){for(var _0x5922d9=0x0;_0x5922d9<_0x1e3182[_0xcbb1('0x9c')];_0x5922d9+=0x1){_0x4d93be[_0xcbb1('0x9d')](ami[_0xcbb1('0x9e')]({'action':_0xcbb1('0x9f'),'command':util[_0xcbb1('0x47')]('iftime\x20%s,%s',_0x1e3182[_0x5922d9][_0xcbb1('0xa0')],!_[_0xcbb1('0x41')](config[_0xcbb1('0x98')][_0x22e0fe])?_0x22e0fe:'')})[_0xcbb1('0x3f')](function(_0x219295){return _0x219295[_0xcbb1('0xa1')][_0xcbb1('0xa2')](_0xcbb1('0xa3'))>=0x0;})[_0xcbb1('0xa4')](myreject(_0x46c380)));}}else{_0x4d93be[_0xcbb1('0x9d')](ami[_0xcbb1('0x9e')]({'action':_0xcbb1('0x9f'),'command':util[_0xcbb1('0x47')](_0xcbb1('0xa5'),_0x1e3182,!_[_0xcbb1('0x41')](config['timezones'][_0x22e0fe])?_0x22e0fe:'')})[_0xcbb1('0x3f')](function(_0x756bc5){return _0x756bc5['content']['indexOf']('true')>=0x0;})[_0xcbb1('0xa4')](myreject(_0x46c380)));}Promise[_0xcbb1('0xa6')](_0x4d93be)[_0xcbb1('0x3f')](function(_0x234810){var _0x4dbe01=_['some'](_0x234810);if(_0x4dbe01){return _0x93947a(_0x4dbe01);}else{_0x8c5518[_0xcbb1('0x6e')]=_0x43daed?utils['CAMPAIGN_STATUS'][_0xcbb1('0xa7')]:utils[_0xcbb1('0x6f')][_0xcbb1('0xa8')];return _0x46c380(msgResponse(_0xcbb1('0xa9'),'Failure',_0xcbb1('0xaa')+_0x43daed+'\x20'+_0x56b5bf+_0xcbb1('0xab')+util[_0xcbb1('0x46')](_0x1e3182,{'showHidden':![],'depth':null})+_0xcbb1('0xac')+_0x22e0fe));}})['catch'](function(_0x2cb2e4){return _0x46c380(msgResponse(_0xcbb1('0x94'),_0xcbb1('0x95'),JSON[_0xcbb1('0x79')](_0x2cb2e4)));});});};Dialer[_0xcbb1('0x16')]['loopCampaigns']=function(){var _0x1fb876=this;return cmHopper[_0xcbb1('0xad')]({'active':![]},{'where':{'active':!![]}})[_0xcbb1('0x3f')](function(){setInterval(function(){_0x1fb876[_0xcbb1('0xae')]();},0x3e8);});};Dialer[_0xcbb1('0x16')]['syncCampaigns']=function(){var _0x2e79f3=this;var _0x3d9858;for(var _0x79be53 in this[_0xcbb1('0xaf')]){if(typeof this[_0xcbb1('0xaf')][_0x79be53]!==_0xcbb1('0xb0')){_0x3d9858=this['campaigns'][_0x79be53];if(utils['isIVRCampaign'](_0x3d9858)&&utils[_0xcbb1('0x7f')](_0x3d9858)){_0x3d9858[_0xcbb1('0x82')]=!![];Promise['resolve']()[_0xcbb1('0x3f')](checkIsIVRCampaignActive(_0x3d9858))[_0xcbb1('0x3f')](checkInterval(_0x3d9858))[_0xcbb1('0x3f')](_0x2e79f3[_0xcbb1('0x8d')](_0x3d9858))[_0xcbb1('0x3f')](_0x2e79f3['checkIfTime'](_0x3d9858[_0xcbb1('0xb1')],_0x3d9858[_0xcbb1('0xb2')],_0x3d9858['name'],_0x3d9858))['then'](_0x2e79f3[_0xcbb1('0x93')](_0x3d9858['Interval'],_0x3d9858[_0xcbb1('0xb2')],_0x3d9858[_0xcbb1('0x49')],_0x3d9858))[_0xcbb1('0x3f')](_0x2e79f3['launchHandleIvr'](_0x3d9858))[_0xcbb1('0xa4')](loggerCatchQueueSummary('[syncCampaigns]',_0x3d9858));}else{notSendMessagesCampaign(_0x3d9858);}}}};Dialer[_0xcbb1('0x16')][_0xcbb1('0xb3')]=function(_0x24fc36){if(_0x24fc36['dialMethod']!=='predictive'){clearPredictiveAttributes(_0x24fc36);}switch(_0x24fc36[_0xcbb1('0xb4')]){case _0xcbb1('0xb5'):this[_0xcbb1('0xb6')](_0x24fc36,0x1);break;case _0xcbb1('0xb7'):this[_0xcbb1('0xb6')](_0x24fc36,_0x24fc36[_0xcbb1('0xb8')]);break;case'predictive':this[_0xcbb1('0x7')](_0x24fc36);break;case'booked':this[_0xcbb1('0xb6')](_0x24fc36,0x1);break;default:logger[_0xcbb1('0x6a')](_0xcbb1('0xb9'),_0x24fc36[_0xcbb1('0x49')],_0xcbb1('0xba'));}};Dialer[_0xcbb1('0x16')][_0xcbb1('0x94')]=function(_0x5cde79,_0x1bf60e){var _0x374226=_0x5cde79[_0xcbb1('0xb2')];var _0x15ede3=_0x1bf60e?_0x5cde79[_0xcbb1('0xb1')]:_0x5cde79[_0xcbb1('0x7b')]['Intervals'];logger[_0xcbb1('0xbb')]('Dialer::ifTime()',_0x15ede3,_0x374226,_0x5cde79[_0xcbb1('0x49')],util[_0xcbb1('0x47')](_0xcbb1('0xbc'),_0x5cde79[_0xcbb1('0x49')],_0x5cde79['id']));var _0x5cb43c=null;return Interval[_0xcbb1('0xbd')](_0x15ede3,_0x374226)[_0xcbb1('0x3f')](function(_0x1a24cd){if(_0x1a24cd===!![]){return _0x1a24cd;}else{_0x5cde79[_0xcbb1('0x6e')]=_0x1bf60e?utils['CAMPAIGN_STATUS'][_0xcbb1('0xa7')]:utils[_0xcbb1('0x6f')][_0xcbb1('0xa8')];_0x5cb43c=msgResponse('[ifTime][promiseAll]','Failure','Global:\x20'+_0x1bf60e+'\x20'+_0x5cde79['name']+_0xcbb1('0xab')+util['inspect'](_0x15ede3,{'showHidden':![],'depth':null})+_0xcbb1('0xac')+_0x374226);}if(_0x5cb43c!==null){logger[_0xcbb1('0xbb')](_0xcbb1('0xbe'),_0x5cb43c);_0x5cb43c[_0xcbb1('0xbf')]=_0x1bf60e;throw _0x5cb43c;}})['catch'](function(_0x537631){logger[_0xcbb1('0x6a')]('AMI\x20IfTime',_0x537631);throw msgResponse(_0xcbb1('0x87'),'Error',util[_0xcbb1('0x46')](_0x537631,{'showHidden':![],'depth':null}));});};Dialer[_0xcbb1('0x16')][_0xcbb1('0x28')]=function(_0x5ae6e9){if(this[_0xcbb1('0x1b')][_0x5ae6e9['queue']]){if(this['uniqueId'][_0x5ae6e9[_0xcbb1('0xc0')]]&&this[_0xcbb1('0xc1')][_0x5ae6e9[_0xcbb1('0xc0')]]['type']!==_0xcbb1('0xc2')){this[_0xcbb1('0xc3')](this[_0xcbb1('0x1b')][_0x5ae6e9[_0xcbb1('0xc4')]]);this['uniqueId'][_0x5ae6e9[_0xcbb1('0xc0')]][_0xcbb1('0xc5')]=moment()[_0xcbb1('0x47')](_0xcbb1('0xc6'));}}};Dialer['prototype'][_0xcbb1('0x2f')]=function(_0x2595fb){var _0x5d98b3=this[_0xcbb1('0xc1')][_0x2595fb[_0xcbb1('0xc0')]];if(this[_0xcbb1('0x1b')][_0x2595fb[_0xcbb1('0xc4')]]){if(_0x5d98b3&&_0x5d98b3[_0xcbb1('0x43')]!==_0xcbb1('0xc2')){delete this[_0xcbb1('0xc1')][_0x2595fb[_0xcbb1('0xc0')]];this[_0xcbb1('0x1b')][_0x2595fb[_0xcbb1('0xc4')]][_0xcbb1('0xc7')]+=0x1;var _0x27e2c6=new AgentComplete(_0x5d98b3,_0x2595fb);if(_0x2595fb[_0xcbb1('0xc8')]===_0xcbb1('0xc9')){_0x27e2c6['agiafterat']=this[_0xcbb1('0x1b')][_0x2595fb[_0xcbb1('0xc4')]][_0xcbb1('0xca')]&&this[_0xcbb1('0x1b')][_0x2595fb[_0xcbb1('0xc4')]][_0xcbb1('0xcb')]?moment()[_0xcbb1('0x47')]('YYYY-MM-DD\x20HH:mm:ss'):undefined;}hopperUtils[_0xcbb1('0xcc')](_0x27e2c6)[_0xcbb1('0xa4')](loggerCatch(_0xcbb1('0xcd')));hopperUtils[_0xcbb1('0xce')](_0x27e2c6)[_0xcbb1('0xa4')](loggerCatch(_0xcbb1('0xcf')));}}};Dialer[_0xcbb1('0x16')][_0xcbb1('0x2b')]=function(_0x4025b5){var _0x17aeed=this['uniqueId'][_0x4025b5['uniqueid']];var _0x3b1a70=this;var _0x5ba8b3=![];var _0x21b67d;var _0x331f7c;if(this['voiceQueues'][_0x4025b5[_0xcbb1('0xc4')]]){if(_0x17aeed&&_0x17aeed[_0xcbb1('0x43')]!==_0xcbb1('0xc2')){delete this[_0xcbb1('0xc1')][_0x4025b5[_0xcbb1('0xc0')]];this[_0xcbb1('0xc3')](this['voiceQueues'][_0x4025b5[_0xcbb1('0xc4')]]);_0x17aeed[_0xcbb1('0xd0')]=moment()['format'](_0xcbb1('0xc6'));var _0x174974=new QueueCallerAbandon(_0x17aeed,_0x4025b5);if(utils[_0xcbb1('0x64')](_0x17aeed[_0xcbb1('0xd0')],_0x17aeed[_0xcbb1('0xd1')])>=_0x17aeed['dialQueueTimeout']){this[_0xcbb1('0x1b')][_0x4025b5['queue']][_0xcbb1('0x52')]+=0x1;this[_0xcbb1('0x1b')][_0x4025b5[_0xcbb1('0xc4')]][_0xcbb1('0xd2')]+=0x1;this[_0xcbb1('0x1b')][_0x4025b5['queue']][_0xcbb1('0xd3')]+=0x1;_0x174974['state']=0xa;_0x174974[_0xcbb1('0x74')]='Drop';_0x174974[_0xcbb1('0xd4')]=_0xcbb1('0xd5');_0x174974['agiafterat']=this[_0xcbb1('0x1b')][_0x4025b5[_0xcbb1('0xc4')]][_0xcbb1('0xca')]?moment()['format'](_0xcbb1('0xc6')):undefined;_0x174974['countdropretry']+=0x1;_0x174974[_0xcbb1('0xd6')]+=0x1;_0x21b67d=this[_0xcbb1('0x1b')][_0x4025b5[_0xcbb1('0xc4')]][_0xcbb1('0xd7')];_0x331f7c=this['voiceQueues'][_0x4025b5[_0xcbb1('0xc4')]][_0xcbb1('0xd8')];hopperUtils[_0xcbb1('0xd9')](_0x174974,_0x174974[_0xcbb1('0x73')],_0x17aeed[_0xcbb1('0xda')])[_0xcbb1('0x3f')](function(_0x35b0f4){_0x5ba8b3=_0x35b0f4['additional']==0x1;if(_0x174974[_0xcbb1('0xdb')]>=_0x3b1a70[_0xcbb1('0x1b')][_0x4025b5[_0xcbb1('0xc4')]][_0xcbb1('0xdc')]){_0x3b1a70['queueCallerAbandonCreateState'](_0x174974,_0x35b0f4[_0xcbb1('0xdd')]);}else{hopperUtils['rescheduleContact']({'active':![],'countdropretry':_0x174974['countdropretry'],'scheduledat':moment()[_0xcbb1('0xde')](_0x3b1a70[_0xcbb1('0x1b')][_0x4025b5['queue']]['dialDropRetryFrequency'],_0xcbb1('0xdf'))[_0xcbb1('0x47')](_0xcbb1('0xc6')),'ContactId':_0x17aeed[_0xcbb1('0xe0')],'ListId':_0x17aeed[_0xcbb1('0xe1')],'VoiceQueueId':_0x17aeed[_0xcbb1('0xe2')]||undefined,'CampaignId':_0x17aeed[_0xcbb1('0xe3')]||undefined})[_0xcbb1('0xa4')](loggerCatch('[rescheduleContact][Drop]'));var _0x84bcea=new History(_0x174974);_0x84bcea['state']=0xa;_0x84bcea['statedesc']=_0xcbb1('0xe4');_0x84bcea[_0xcbb1('0x76')]=moment()[_0xcbb1('0x47')](_0xcbb1('0xc6'));_0x84bcea[_0xcbb1('0x75')]=_0x84bcea[_0xcbb1('0x76')];_0x84bcea['calleridname']=_0x174974[_0xcbb1('0xe5')];_0x84bcea[_0xcbb1('0xe6')]=_0x174974[_0xcbb1('0xe6')];hopperUtils['createHistory'](_0x84bcea)[_0xcbb1('0xa4')](loggerCatch('[syncAgentComplete][createHistory][10]'));}})[_0xcbb1('0x3f')](function(){if(_0x5ba8b3)hopperUtils['swapAdditionalPhones'](_0x174974,_0x21b67d,_0x331f7c)[_0xcbb1('0x3f')](function(){return 0x1;});});}else{this[_0xcbb1('0x1b')][_0x4025b5[_0xcbb1('0xc4')]][_0xcbb1('0x54')]+=0x1;this[_0xcbb1('0x1b')][_0x4025b5[_0xcbb1('0xc4')]][_0xcbb1('0xe7')]+=0x1;_0x174974[_0xcbb1('0x73')]=0xb;_0x174974['statedesc']=_0xcbb1('0xe8');_0x174974[_0xcbb1('0xd4')]=_0xcbb1('0xe9');_0x174974[_0xcbb1('0xea')]+=0x1;_0x174974[_0xcbb1('0xd6')]+=0x1;_0x21b67d=this[_0xcbb1('0x1b')][_0x4025b5[_0xcbb1('0xc4')]][_0xcbb1('0xeb')];_0x331f7c=this[_0xcbb1('0x1b')][_0x4025b5[_0xcbb1('0xc4')]][_0xcbb1('0xd8')];hopperUtils[_0xcbb1('0xd9')](_0x174974,_0x174974['state'],_0x17aeed['voiceQueue'])[_0xcbb1('0x3f')](function(_0x316aef){if(_0x174974['countabandonedretry']>=_0x3b1a70[_0xcbb1('0x1b')][_0x4025b5[_0xcbb1('0xc4')]][_0xcbb1('0xec')]){_0x3b1a70[_0xcbb1('0xed')](_0x174974,_0x316aef[_0xcbb1('0xdd')]);}else{hopperUtils[_0xcbb1('0xee')]({'active':![],'countabandonedretry':_0x174974['countabandonedretry'],'scheduledat':moment()['add'](_0x3b1a70[_0xcbb1('0x1b')][_0x4025b5[_0xcbb1('0xc4')]][_0xcbb1('0xeb')],'minutes')[_0xcbb1('0x47')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x17aeed[_0xcbb1('0xe0')],'ListId':_0x17aeed['ListId'],'VoiceQueueId':_0x17aeed[_0xcbb1('0xe2')]||undefined,'CampaignId':_0x17aeed['CampaignId']||undefined})[_0xcbb1('0xa4')](loggerCatch('[rescheduleContact][Abandoned]'));var _0x3c2089=new History(_0x174974);_0x3c2089[_0xcbb1('0x73')]=0xb;_0x3c2089['statedesc']=_0xcbb1('0xe8');_0x3c2089['starttime']=moment()[_0xcbb1('0x47')](_0xcbb1('0xc6'));_0x3c2089[_0xcbb1('0x75')]=_0x3c2089[_0xcbb1('0x76')];_0x3c2089[_0xcbb1('0xe5')]=_0x174974[_0xcbb1('0xe5')];_0x3c2089['calleridnum']=_0x174974[_0xcbb1('0xe6')];hopperUtils[_0xcbb1('0xcc')](_0x3c2089)['catch'](loggerCatch('[syncAgentComplete][createHistory][11]'));}})[_0xcbb1('0x3f')](function(){if(_0x5ba8b3)hopperUtils[_0xcbb1('0xef')](_0x174974,_0x21b67d,_0x331f7c)[_0xcbb1('0x3f')](function(){return 0x1;});});}}}};Dialer[_0xcbb1('0x16')][_0xcbb1('0x35')]=function(_0x5a661c){if(this[_0xcbb1('0x1f')][_0x5a661c['uniqueid']]){this[_0xcbb1('0x1f')][_0x5a661c[_0xcbb1('0xc0')]]['channel']=_0x5a661c[_0xcbb1('0xf0')];}if(this[_0xcbb1('0xc1')][_0x5a661c[_0xcbb1('0xc0')]]){this['uniqueId'][_0x5a661c[_0xcbb1('0xc0')]][_0xcbb1('0xf0')]=_0x5a661c[_0xcbb1('0xf0')];}};Dialer[_0xcbb1('0x16')][_0xcbb1('0x39')]=function(_0x2a06f3){if(!this[_0xcbb1('0x1f')][_0x2a06f3['actionid']]){return;}var _0x29013f=this[_0xcbb1('0x1b')][this['actions'][_0x2a06f3[_0xcbb1('0xf1')]][_0xcbb1('0xc4')]][_0xcbb1('0xf2')]||'rrmemory';if(_0x29013f===_0xcbb1('0xf3')){if(this['actions'][_0x2a06f3[_0xcbb1('0xf1')]]&&_[_0xcbb1('0xf4')](this['actions'][_0x2a06f3['actionid']][_0xcbb1('0xf5')])&&_0x2a06f3[_0xcbb1('0x8b')]==='1'&&_0x2a06f3[_0xcbb1('0xf6')]==='0'){if(this[_0xcbb1('0xf7')][_0x2a06f3[_0xcbb1('0xf8')]]){if(!this[_0xcbb1('0xf7')][_0x2a06f3[_0xcbb1('0xf8')]]['locked']){this[_0xcbb1('0xf7')][_0x2a06f3[_0xcbb1('0xf8')]][_0xcbb1('0xf5')]=!![];this[_0xcbb1('0x1f')][_0x2a06f3[_0xcbb1('0xf1')]][_0xcbb1('0xf5')]=!![];this[_0xcbb1('0x1f')][_0x2a06f3[_0xcbb1('0xf1')]][_0xcbb1('0xf8')]=_0x2a06f3[_0xcbb1('0xf8')];}}}}else if(_0x29013f===_0xcbb1('0xf9')){if(this[_0xcbb1('0x1f')][_0x2a06f3[_0xcbb1('0xf1')]]){if(this[_0xcbb1('0xf7')][_0x2a06f3[_0xcbb1('0xf8')]]){this['actions'][_0x2a06f3[_0xcbb1('0xf1')]]['stateinterface']=_0x2a06f3['stateinterface'];if(_[_0xcbb1('0xf4')](this[_0xcbb1('0x25')][this[_0xcbb1('0x1f')][_0x2a06f3[_0xcbb1('0xf1')]][_0xcbb1('0xc4')]])){this[_0xcbb1('0x25')][this[_0xcbb1('0x1f')][_0x2a06f3[_0xcbb1('0xf1')]][_0xcbb1('0xc4')]]=[];}this[_0xcbb1('0x25')][this['actions'][_0x2a06f3[_0xcbb1('0xf1')]][_0xcbb1('0xc4')]]['push'](_[_0xcbb1('0x63')](_['pick'](this['actions'][_0x2a06f3[_0xcbb1('0xf1')]],[_0xcbb1('0xfa'),_0xcbb1('0xf8')]),{'status':_0x2a06f3[_0xcbb1('0x8b')],'paused':_0x2a06f3[_0xcbb1('0xf6')]}));}}}};Dialer[_0xcbb1('0x16')][_0xcbb1('0x3b')]=function(_0x5e4b8c){if(!this[_0xcbb1('0x1f')][_0x5e4b8c['actionid']]){return;}var _0x2c1e86=this;var _0x43e0b5=this[_0xcbb1('0x1b')][this[_0xcbb1('0x1f')][_0x5e4b8c[_0xcbb1('0xf1')]][_0xcbb1('0xc4')]];var _0x205b1c=_0x43e0b5[_0xcbb1('0xf2')]||_0xcbb1('0xf9');if(_0x205b1c==='roundrobin'){if(this['actions'][_0x5e4b8c[_0xcbb1('0xf1')]]&&this[_0xcbb1('0x1f')][_0x5e4b8c['actionid']][_0xcbb1('0xf8')]){this['preview'][_0xcbb1('0xfb')](this[_0xcbb1('0x1f')][_0x5e4b8c[_0xcbb1('0xf1')]][_0xcbb1('0xfa')],this[_0xcbb1('0x1f')][_0x5e4b8c['actionid']]['stateinterface'])[_0xcbb1('0xa4')](function(_0x46aa8b){logger['error'](_0xcbb1('0xfc'),util[_0xcbb1('0x46')](_0x46aa8b,{'showHidden':![],'depth':null}));})[_0xcbb1('0x18')](function(){_0x2c1e86[_0xcbb1('0xc3')](_0x2c1e86[_0xcbb1('0x1b')][_0x2c1e86[_0xcbb1('0x1f')][_0x5e4b8c[_0xcbb1('0xf1')]][_0xcbb1('0xc4')]]);_0x2c1e86[_0xcbb1('0xf7')][_0x2c1e86[_0xcbb1('0x1f')][_0x5e4b8c['actionid']][_0xcbb1('0xf8')]][_0xcbb1('0xf5')]=![];delete _0x2c1e86[_0xcbb1('0x1f')][_0x5e4b8c[_0xcbb1('0xf1')]];unlockQueueStatus(_0x43e0b5);});}else{this[_0xcbb1('0xc3')](this['voiceQueues'][this[_0xcbb1('0x1f')][_0x5e4b8c['actionid']]['queue']]);hopperUtils[_0xcbb1('0xee')]({'active':![],'ContactId':this[_0xcbb1('0x1f')][_0x5e4b8c[_0xcbb1('0xf1')]][_0xcbb1('0xe0')],'ListId':this['actions'][_0x5e4b8c[_0xcbb1('0xf1')]][_0xcbb1('0xe1')],'VoiceQueueId':this['actions'][_0x5e4b8c['actionid']][_0xcbb1('0xe2')]||undefined,'CampaignId':this[_0xcbb1('0x1f')][_0x5e4b8c['actionid']][_0xcbb1('0xe3')]||undefined})[_0xcbb1('0xa4')](loggerCatch('[unlock][syncQueueStatusComplete]'));delete this[_0xcbb1('0x1f')][_0x5e4b8c[_0xcbb1('0xf1')]];unlockQueueStatus(_0x43e0b5);}}else if(_0x205b1c===_0xcbb1('0xf9')){var _0x1b8a3e;if(this[_0xcbb1('0x1f')][_0x5e4b8c['actionid']]&&!_['isEmpty'](this[_0xcbb1('0x25')][this['actions'][_0x5e4b8c['actionid']][_0xcbb1('0xc4')]])){if(this[_0xcbb1('0xfd')][_0x2c1e86[_0xcbb1('0x1f')][_0x5e4b8c[_0xcbb1('0xf1')]][_0xcbb1('0xc4')]]){this['queueBookedRR'][_0x2c1e86[_0xcbb1('0x1f')][_0x5e4b8c[_0xcbb1('0xf1')]][_0xcbb1('0xc4')]]=this['queueBookedRR'][this[_0xcbb1('0x1f')][_0x5e4b8c[_0xcbb1('0xf1')]]['queue']]?this[_0xcbb1('0xfd')][this[_0xcbb1('0x1f')][_0x5e4b8c[_0xcbb1('0xf1')]][_0xcbb1('0xc4')]]:this[_0xcbb1('0x25')][this[_0xcbb1('0x1f')][_0x5e4b8c['actionid']][_0xcbb1('0xc4')]]?this[_0xcbb1('0x25')][this['actions'][_0x5e4b8c[_0xcbb1('0xf1')]][_0xcbb1('0xc4')]][_0xcbb1('0xfe')]||0x0:0x0;}this['queueBooked'][this[_0xcbb1('0x1f')][_0x5e4b8c[_0xcbb1('0xf1')]][_0xcbb1('0xc4')]]['_rr']=this[_0xcbb1('0xfd')][this['actions'][_0x5e4b8c[_0xcbb1('0xf1')]][_0xcbb1('0xc4')]];for(var _0x1c736e=0x0;_0x1c736e<this['queueBooked'][this[_0xcbb1('0x1f')][_0x5e4b8c[_0xcbb1('0xf1')]][_0xcbb1('0xc4')]][_0xcbb1('0x9c')];_0x1c736e+=0x1){_0x1b8a3e=rr(this[_0xcbb1('0x25')][this[_0xcbb1('0x1f')][_0x5e4b8c[_0xcbb1('0xf1')]][_0xcbb1('0xc4')]]);this['queueBookedRR'][_0x2c1e86[_0xcbb1('0x1f')][_0x5e4b8c[_0xcbb1('0xf1')]]['queue']]=this[_0xcbb1('0x25')][this[_0xcbb1('0x1f')][_0x5e4b8c['actionid']][_0xcbb1('0xc4')]]['_rr'];if(_0x1b8a3e[_0xcbb1('0x8b')]==='1'&&_0x1b8a3e[_0xcbb1('0xf6')]==='0'){break;}}if(!_[_0xcbb1('0xf4')](_0x1b8a3e)){this[_0xcbb1('0xf7')][_0x1b8a3e[_0xcbb1('0xf8')]][_0xcbb1('0xff')]=_[_0xcbb1('0x41')](this[_0xcbb1('0xf7')][_0x1b8a3e[_0xcbb1('0xf8')]]['unlockRR'])?!![]:this[_0xcbb1('0xf7')][_0x1b8a3e[_0xcbb1('0xf8')]][_0xcbb1('0xff')];}loggerBooked[_0xcbb1('0x4d')](_0xcbb1('0x100'),_0x5e4b8c[_0xcbb1('0xf1')],_0xcbb1('0x101'),JSON[_0xcbb1('0x79')](_[_0xcbb1('0x7a')](this['agents'][_0x1b8a3e[_0xcbb1('0xf8')]],[_0xcbb1('0x49'),_0xcbb1('0xff')])),_0xcbb1('0x102'),JSON[_0xcbb1('0x79')](_0x1b8a3e[_0xcbb1('0xfa')]));if(!_[_0xcbb1('0xf4')](_0x1b8a3e)&&_0x1b8a3e[_0xcbb1('0x8b')]==='1'&&_0x1b8a3e[_0xcbb1('0xf6')]==='0'&&this[_0xcbb1('0xf7')][_0x1b8a3e[_0xcbb1('0xf8')]][_0xcbb1('0xff')]){this[_0xcbb1('0xf7')][_0x1b8a3e[_0xcbb1('0xf8')]][_0xcbb1('0xff')]=![];this['queueBooked'][_0x2c1e86[_0xcbb1('0x1f')][_0x5e4b8c[_0xcbb1('0xf1')]][_0xcbb1('0xc4')]]=[];this[_0xcbb1('0x1a')]['run'](_0x1b8a3e[_0xcbb1('0xfa')],_0x1b8a3e[_0xcbb1('0xf8')])[_0xcbb1('0xa4')](function(_0x366a7c){logger[_0xcbb1('0x6a')](_0xcbb1('0xfc'),util[_0xcbb1('0x46')](_0x366a7c,{'showHidden':![],'depth':null}));})[_0xcbb1('0x18')](function(){_0x2c1e86[_0xcbb1('0xc3')](_0x2c1e86[_0xcbb1('0x1b')][_0x2c1e86[_0xcbb1('0x1f')][_0x5e4b8c[_0xcbb1('0xf1')]]['queue']]);setTimeout(function(){_0x2c1e86[_0xcbb1('0xf7')][_0x1b8a3e[_0xcbb1('0xf8')]][_0xcbb1('0xff')]=!![];loggerBooked[_0xcbb1('0x4d')](_0xcbb1('0x103'),_0x5e4b8c[_0xcbb1('0xf1')],_0xcbb1('0x101'),JSON[_0xcbb1('0x79')](_[_0xcbb1('0x7a')](_0x2c1e86[_0xcbb1('0xf7')][_0x1b8a3e['stateinterface']],[_0xcbb1('0x49'),_0xcbb1('0xff')])),_0xcbb1('0x102'),JSON[_0xcbb1('0x79')](_0x1b8a3e[_0xcbb1('0xfa')]));},0xc7);delete _0x2c1e86[_0xcbb1('0x1f')][_0x5e4b8c[_0xcbb1('0xf1')]];unlockQueueStatus(_0x43e0b5,_0x5e4b8c[_0xcbb1('0xf1')]);});}else{loggerBooked['info']('[booked][unlock]');this['updateOriginated'](this['voiceQueues'][this[_0xcbb1('0x1f')][_0x5e4b8c[_0xcbb1('0xf1')]][_0xcbb1('0xc4')]]);hopperUtils[_0xcbb1('0xee')]({'active':![],'ContactId':this['actions'][_0x5e4b8c[_0xcbb1('0xf1')]][_0xcbb1('0xe0')],'ListId':this[_0xcbb1('0x1f')][_0x5e4b8c['actionid']]['ListId'],'VoiceQueueId':this[_0xcbb1('0x1f')][_0x5e4b8c[_0xcbb1('0xf1')]]['VoiceQueueId']||undefined,'CampaignId':this[_0xcbb1('0x1f')][_0x5e4b8c[_0xcbb1('0xf1')]]['CampaignId']||undefined})[_0xcbb1('0xa4')](loggerCatch(_0xcbb1('0x104')));delete this[_0xcbb1('0x1f')][_0x5e4b8c[_0xcbb1('0xf1')]];unlockQueueStatus(_0x43e0b5);}}else{loggerBooked[_0xcbb1('0x4d')](_0xcbb1('0x105'));this[_0xcbb1('0xc3')](this['voiceQueues'][this['actions'][_0x5e4b8c[_0xcbb1('0xf1')]]['queue']]);hopperUtils[_0xcbb1('0xee')]({'active':![],'ContactId':this[_0xcbb1('0x1f')][_0x5e4b8c[_0xcbb1('0xf1')]][_0xcbb1('0xe0')],'ListId':this[_0xcbb1('0x1f')][_0x5e4b8c[_0xcbb1('0xf1')]]['ListId'],'VoiceQueueId':this[_0xcbb1('0x1f')][_0x5e4b8c[_0xcbb1('0xf1')]]['VoiceQueueId']||undefined,'CampaignId':this[_0xcbb1('0x1f')][_0x5e4b8c[_0xcbb1('0xf1')]]['CampaignId']||undefined})[_0xcbb1('0xa4')](loggerCatch('[unlock2][syncQueueStatusComplete]'));delete this[_0xcbb1('0x1f')][_0x5e4b8c[_0xcbb1('0xf1')]];unlockQueueStatus(_0x43e0b5);}}else{loggerBooked[_0xcbb1('0x4d')](_0xcbb1('0x106'));this[_0xcbb1('0xc3')](this[_0xcbb1('0x1b')][this['actions'][_0x5e4b8c[_0xcbb1('0xf1')]]['queue']]);hopperUtils[_0xcbb1('0xee')]({'active':![],'ContactId':this[_0xcbb1('0x1f')][_0x5e4b8c['actionid']][_0xcbb1('0xe0')],'ListId':this[_0xcbb1('0x1f')][_0x5e4b8c[_0xcbb1('0xf1')]]['ListId'],'VoiceQueueId':this[_0xcbb1('0x1f')][_0x5e4b8c['actionid']][_0xcbb1('0xe2')]||undefined,'CampaignId':this[_0xcbb1('0x1f')][_0x5e4b8c[_0xcbb1('0xf1')]][_0xcbb1('0xe3')]||undefined})['catch'](loggerCatch(_0xcbb1('0x107')));delete this[_0xcbb1('0x1f')][_0x5e4b8c[_0xcbb1('0xf1')]];unlockQueueStatus(_0x43e0b5);}};Dialer[_0xcbb1('0x16')][_0xcbb1('0x2d')]=function(_0x3f4c03){var _0x249664=this[_0xcbb1('0x1f')][_0x3f4c03[_0xcbb1('0xf1')]];if(_0x249664){delete this[_0xcbb1('0x1f')][_0x3f4c03['actionid']];_0x249664[_0xcbb1('0xd1')]=moment()['format'](_0xcbb1('0xc6'));var _0x238be7=_0x249664[_0xcbb1('0x43')]===_0xcbb1('0xc2')?this['campaigns'][_0x249664[_0xcbb1('0xc4')]]:this[_0xcbb1('0x1b')][_0x249664['getQueue']()];if(_0x3f4c03[_0xcbb1('0x108')]!==_0xcbb1('0x109')){this[_0xcbb1('0xc3')](_0x238be7);return this[_0xcbb1('0x10a')](_0x249664,_0x238be7,_0x3f4c03)[_0xcbb1('0xa4')](loggerCatch(_0xcbb1('0x10b')));}this['uniqueId'][_0x3f4c03[_0xcbb1('0xc0')]]=_0x249664;}};Dialer[_0xcbb1('0x16')][_0xcbb1('0x37')]=function(_0xf35a83){var _0x5a9670=this;var _0x12aa9e=this[_0xcbb1('0xc1')][_0xf35a83[_0xcbb1('0xc0')]];var _0x13cf05;if(!_[_0xcbb1('0xf4')](_0xf35a83)&&!_[_0xcbb1('0xf4')](_0xf35a83[_0xcbb1('0x10c')])&&!_[_0xcbb1('0xf4')](_0xf35a83[_0xcbb1('0x10c')][_0xcbb1('0x10d')])&&_0xf35a83[_0xcbb1('0x10e')]===_0xcbb1('0x10f')&&_0x12aa9e){if(_0x12aa9e['type']!==_0xcbb1('0xc2')&&this[_0xcbb1('0x1b')][_0x12aa9e[_0xcbb1('0xc4')]]['dialAMDActive']&&_0xf35a83['value']===_0xcbb1('0x110')){delete this[_0xcbb1('0xc1')][_0xf35a83['uniqueid']];this[_0xcbb1('0xc3')](this['voiceQueues'][_0x12aa9e[_0xcbb1('0xc4')]]);this[_0xcbb1('0x1b')][_0x12aa9e[_0xcbb1('0xc4')]][_0xcbb1('0xc7')]+=0x1;this[_0xcbb1('0x1b')][_0x12aa9e[_0xcbb1('0xc4')]]['outboundAnswerAgiCallsDay']+=0x1;_0x13cf05=new Hangup(_0x12aa9e,_0xf35a83);_0x13cf05['state']=0x12;_0x13cf05[_0xcbb1('0x74')]=_0xcbb1('0x111');_0x13cf05[_0xcbb1('0x112')]=_0xcbb1('0x113');ami[_0xcbb1('0x42')]('custom:amd',ut[_0xcbb1('0x114')](_0x13cf05,'amd'));this['saveInDb'](_0x13cf05,'[syncHangupInAMD][createHistory]',_0xcbb1('0x115'));}if(_0x12aa9e['type']!==_0xcbb1('0xc2')&&this['voiceQueues'][_0x12aa9e[_0xcbb1('0xc4')]][_0xcbb1('0x116')]&&_0xf35a83[_0xcbb1('0x117')]==='MACHINE'){return new Promise(function(_0x52c3d7,_0x2663d1){delete _0x5a9670[_0xcbb1('0xc1')][_0xf35a83[_0xcbb1('0xc0')]];_0x5a9670[_0xcbb1('0xc3')](_0x5a9670[_0xcbb1('0x1b')][_0x12aa9e[_0xcbb1('0xc4')]]);_0x5a9670[_0xcbb1('0x1b')][_0x12aa9e[_0xcbb1('0xc4')]][_0xcbb1('0xc7')]+=0x1;_0x5a9670[_0xcbb1('0x1b')][_0x12aa9e[_0xcbb1('0xc4')]][_0xcbb1('0x118')]+=0x1;var _0x323429=_0x5a9670[_0xcbb1('0x1b')][_0x12aa9e['queue']];var _0x5aafc8=new Hangup(_0x12aa9e,_0xf35a83);_0x5aafc8[_0xcbb1('0x73')]=0x13;_0x5aafc8[_0xcbb1('0x74')]='Machine';_0x5aafc8['membername']=_0xcbb1('0x113');_0x5aafc8[_0xcbb1('0x119')]+=0x1;_0x5aafc8[_0xcbb1('0xd6')]+=0x1;_0x5aafc8[_0xcbb1('0x11a')]=!![];ami[_0xcbb1('0x42')](_0xcbb1('0x11b'),ut['buildObj'](_0x5aafc8,_0xcbb1('0x11a')));hopperUtils[_0xcbb1('0xcc')](_0x5aafc8)[_0xcbb1('0xa4')](loggerCatch(_0xcbb1('0x11c')));if(_0x5aafc8[_0xcbb1('0x11d')]+_0x5aafc8['countcongestionretry']+_0x5aafc8[_0xcbb1('0x11e')]+_0x5aafc8[_0xcbb1('0x11f')]+_0x5aafc8['countdropretry']+_0x5aafc8[_0xcbb1('0xea')]+_0x5aafc8[_0xcbb1('0x119')]+_0x5aafc8[_0xcbb1('0x120')]>=_0x323429[_0xcbb1('0x121')]){_0x5a9670[_0xcbb1('0x122')](_0x5aafc8,_0x52c3d7,_0x2663d1,'reason19\x20machine....');}else{if(_0x5aafc8['countmachineretry']>=_0x323429[_0xcbb1('0x123')]){_0x5a9670['createStateFinal'](_0x5aafc8,_0x52c3d7,_0x2663d1,'reason\x2019\x20machine....');}else{hopperUtils[_0xcbb1('0xee')]({'active':![],'countmachineretry':_0x5aafc8[_0xcbb1('0x119')],'scheduledat':moment()['add'](_0x323429['dialMachineRetryFrequency'],_0xcbb1('0xdf'))[_0xcbb1('0x47')](_0xcbb1('0xc6')),'ContactId':_0x5aafc8['ContactId'],'ListId':_0x5aafc8[_0xcbb1('0xe1')],'VoiceQueueId':_0x5aafc8[_0xcbb1('0xe2')]||undefined,'CampaignId':_0x5aafc8[_0xcbb1('0xe3')]||undefined})[_0xcbb1('0xa4')](loggerCatch(_0xcbb1('0x124')));_0x52c3d7({'reschedule':0x1});}}});}if(_0x12aa9e[_0xcbb1('0x43')]===_0xcbb1('0xc2')&&this['campaigns'][_0x12aa9e['queue']][_0xcbb1('0x116')]&&_0xf35a83[_0xcbb1('0x117')]===_0xcbb1('0x110')){delete this[_0xcbb1('0xc1')][_0xf35a83[_0xcbb1('0xc0')]];this[_0xcbb1('0xc3')](this[_0xcbb1('0xaf')][_0x12aa9e[_0xcbb1('0xc4')]]);_0x13cf05=new Hangup(_0x12aa9e,_0xf35a83);_0x13cf05['state']=0x12;_0x13cf05[_0xcbb1('0x74')]=_0xcbb1('0x111');_0x13cf05['membername']=_0xcbb1('0x113');ami['emit'](_0xcbb1('0x11b'),ut[_0xcbb1('0x114')](_0x13cf05,_0xcbb1('0x11a')));this[_0xcbb1('0x125')](_0x13cf05,_0xcbb1('0x126'),'[syncHangupInAMDIvr]');}if(_0x12aa9e[_0xcbb1('0x43')]===_0xcbb1('0xc2')&&this['campaigns'][_0x12aa9e['queue']]['dialAMDActive']&&_0xf35a83[_0xcbb1('0x117')]===_0xcbb1('0x127')){return new Promise(function(_0x452ef9,_0x1400ef){delete _0x5a9670[_0xcbb1('0xc1')][_0xf35a83[_0xcbb1('0xc0')]];_0x5a9670[_0xcbb1('0xc3')](_0x5a9670['campaigns'][_0x12aa9e[_0xcbb1('0xc4')]]);_0x5a9670[_0xcbb1('0xaf')][_0x12aa9e['queue']][_0xcbb1('0xc7')]+=0x1;_0x5a9670[_0xcbb1('0xaf')][_0x12aa9e['queue']][_0xcbb1('0x118')]+=0x1;var _0x3881d9=_0x5a9670[_0xcbb1('0xaf')][_0x12aa9e['queue']];var _0x45b187=new Hangup(_0x12aa9e,_0xf35a83);_0x45b187['state']=0x13;_0x45b187[_0xcbb1('0x74')]=_0xcbb1('0x128');_0x45b187[_0xcbb1('0x112')]=_0xcbb1('0x113');_0x45b187[_0xcbb1('0x119')]+=0x1;_0x45b187['countglobal']+=0x1;_0x45b187[_0xcbb1('0x11a')]=!![];ami[_0xcbb1('0x42')](_0xcbb1('0x11b'),ut['buildObj'](_0x45b187,'amd'));hopperUtils[_0xcbb1('0xcc')](_0x45b187)['catch'](loggerCatch(_0xcbb1('0x11c')));if(_0x45b187[_0xcbb1('0x11d')]+_0x45b187[_0xcbb1('0x129')]+_0x45b187[_0xcbb1('0x11e')]+_0x45b187['countnosuchnumberretry']+_0x45b187[_0xcbb1('0xdb')]+_0x45b187[_0xcbb1('0xea')]+_0x45b187[_0xcbb1('0x119')]+_0x45b187[_0xcbb1('0x120')]>=_0x3881d9[_0xcbb1('0x121')]){_0x5a9670[_0xcbb1('0x122')](_0x45b187,_0x452ef9,_0x1400ef,_0xcbb1('0x12a'));}else{if(_0x45b187['countmachineretry']>=_0x3881d9[_0xcbb1('0x123')]){_0x5a9670[_0xcbb1('0x12b')](_0x45b187,_0x452ef9,_0x1400ef,_0xcbb1('0x12c'));}else{hopperUtils[_0xcbb1('0xee')]({'active':![],'countmachineretry':_0x45b187[_0xcbb1('0x119')],'scheduledat':moment()[_0xcbb1('0xde')](_0x3881d9[_0xcbb1('0x12d')],_0xcbb1('0xdf'))[_0xcbb1('0x47')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x45b187[_0xcbb1('0xe0')],'ListId':_0x45b187[_0xcbb1('0xe1')],'VoiceQueueId':_0x45b187['VoiceQueueId']||undefined,'CampaignId':_0x45b187[_0xcbb1('0xe3')]||undefined})[_0xcbb1('0xa4')](loggerCatch(_0xcbb1('0x124')));_0x452ef9({'reschedule':0x1});}}});}}};Dialer[_0xcbb1('0x16')]['syncHangup']=function(_0x5a3690){var _0x4b6a3d=this[_0xcbb1('0xc1')][_0x5a3690['uniqueid']];var _0x5aae36;if(_0x4b6a3d&&_0x4b6a3d[_0xcbb1('0x43')]===_0xcbb1('0xc2')){delete this['uniqueId'][_0x5a3690['uniqueid']];this['updateOriginated'](this['campaigns'][_0x4b6a3d[_0xcbb1('0xc4')]]);this['campaigns'][_0x4b6a3d[_0xcbb1('0xc4')]][_0xcbb1('0x12e')]+=0x1;_0x5aae36=new Hangup(_0x4b6a3d,_0x5a3690);hopperUtils['createHistory'](_0x5aae36)['catch'](loggerCatch(_0xcbb1('0x12f')));hopperUtils['moveContactManagedDialer'](_0x5aae36)[_0xcbb1('0xa4')](loggerCatch('[syncHangupIvr]'));}if(_0x4b6a3d&&_0x4b6a3d['type']!==_0xcbb1('0xc2')&&isNotNull(this[_0xcbb1('0x1b')][_0x4b6a3d[_0xcbb1('0xc4')]][_0xcbb1('0x130')])){delete this['uniqueId'][_0x5a3690['uniqueid']];this[_0xcbb1('0xc3')](this[_0xcbb1('0x1b')][_0x4b6a3d[_0xcbb1('0xc4')]]);this[_0xcbb1('0x1b')][_0x4b6a3d['queue']][_0xcbb1('0xc7')]+=0x1;this['voiceQueues'][_0x4b6a3d[_0xcbb1('0xc4')]]['outboundAnswerAgiCallsDay']+=0x1;_0x5aae36=new Hangup(_0x4b6a3d,_0x5a3690);_0x5aae36[_0xcbb1('0x73')]=0x10;_0x5aae36['statedesc']=_0xcbb1('0x131');_0x5aae36[_0xcbb1('0x112')]=_0xcbb1('0x132');hopperUtils[_0xcbb1('0xcc')](_0x5aae36)['catch'](loggerCatch(_0xcbb1('0x12f')));hopperUtils[_0xcbb1('0xce')](_0x5aae36)['catch'](loggerCatch(_0xcbb1('0x133')));}if(_0x4b6a3d&&_0x4b6a3d[_0xcbb1('0x43')]!==_0xcbb1('0xc2')&&!isNotNull(this[_0xcbb1('0x1b')][_0x4b6a3d[_0xcbb1('0xc4')]]['dialQueueProject'])){delete this['uniqueId'][_0x5a3690[_0xcbb1('0xc0')]];this[_0xcbb1('0xc3')](this[_0xcbb1('0x1b')][_0x4b6a3d[_0xcbb1('0xc4')]]);this[_0xcbb1('0x1b')][_0x4b6a3d[_0xcbb1('0xc4')]][_0xcbb1('0x134')]+=0x1;_0x5aae36=new Hangup(_0x4b6a3d,_0x5a3690);_0x5aae36[_0xcbb1('0x73')]=0xc;_0x5aae36[_0xcbb1('0x74')]=_0x5a3690[_0xcbb1('0x135')];_0x5aae36['membername']=_0xcbb1('0x136');hopperUtils[_0xcbb1('0xcc')](_0x5aae36)[_0xcbb1('0xa4')](loggerCatch('[syncHangupIvr][createHistory]'));hopperUtils[_0xcbb1('0xce')](_0x5aae36)[_0xcbb1('0xa4')](loggerCatch('[syncHangupIvr]'));}};Dialer[_0xcbb1('0x16')][_0xcbb1('0x9')]=function(_0x3e6c21){var _0x58951f=this;if(!_0x58951f['queuesSummary'][_0x3e6c21[_0xcbb1('0x49')]]){_0x58951f[_0xcbb1('0x26')][_0x3e6c21[_0xcbb1('0x49')]]={'running':![]};}else if(_0x58951f[_0xcbb1('0x26')][_0x3e6c21[_0xcbb1('0x49')]][_0xcbb1('0x137')]===!![]){return;}else if(_0x58951f[_0xcbb1('0x26')][_0x3e6c21[_0xcbb1('0x49')]][_0xcbb1('0x137')]===![]){_0x58951f[_0xcbb1('0x26')][_0x3e6c21[_0xcbb1('0x49')]][_0xcbb1('0x137')]=!![];}var _0xb4a4f=_0x58951f['voiceQueues'][_0x3e6c21[_0xcbb1('0x49')]];var _0x9dadf9=_0xb4a4f[_0xcbb1('0x6e')]!==utils[_0xcbb1('0x6f')][_0xcbb1('0x138')];var _0x39525b=utils[_0xcbb1('0x139')](_0xb4a4f);_0xb4a4f[_0xcbb1('0x13a')]=utils[_0xcbb1('0x13b')](_0xb4a4f,_0x58951f[_0xcbb1('0x1c')]);Promise['resolve']()[_0xcbb1('0x3f')](function(){if(_0xb4a4f[_0xcbb1('0x13a')]===utils[_0xcbb1('0x6f')][_0xcbb1('0x138')]){if(_0x9dadf9){clearPredictiveAttributes(_0xb4a4f);_0x3e6c21[_0xcbb1('0x22')]=undefined;_0x3e6c21['startProgressive']=undefined;}if(_0xb4a4f['statusMessage']===utils['CAMPAIGN_STATUS'][_0xcbb1('0x138')]){_0x3e6c21[_0xcbb1('0x13c')]=0x0;_0x3e6c21[_0xcbb1('0xf6')]=0x0;_0x3e6c21[_0xcbb1('0x13d')]=0x0;_0x3e6c21[_0xcbb1('0x13e')]=0x0;_0x3e6c21[_0xcbb1('0x13f')]=0x0;}}else if(_0xb4a4f[_0xcbb1('0x13a')]===utils[_0xcbb1('0x6f')]['ACTIVE']&&!_0x39525b){return _0x58951f['ifTime'](_0xb4a4f,!![])[_0xcbb1('0x3f')](function(){return _0x58951f['ifTime'](_0xb4a4f,![]);})[_0xcbb1('0x3f')](function(){return _0x58951f['checkDialMethod'](_0xb4a4f);})[_0xcbb1('0xa4')](function(_0x4e32c5){loggerSyncQueueSummary[_0xcbb1('0x66')](_0xcbb1('0x140'),util[_0xcbb1('0x46')](_0x4e32c5,{'showHidden':![],'depth':null}));clearPredictiveAttributes(_0xb4a4f);});}else{clearPredictiveAttributes(_0xb4a4f);}})[_0xcbb1('0x3f')](function(){var _0x2c6f4e=_0x3e6c21[_0xcbb1('0x141')](_0xb4a4f);if(_0x2c6f4e||_0xb4a4f[_0xcbb1('0x142')]){_0xb4a4f[_0xcbb1('0x142')]=![];_0x3e6c21[_0xcbb1('0x143')](_0xb4a4f);Object['assign'](_0xb4a4f,_0x3e6c21);emitOutboundVoiceQueueSummary(_0x3e6c21);}_0x58951f['queuesSummary'][_0xb4a4f['name']][_0xcbb1('0x137')]=![];})[_0xcbb1('0xa4')](function(_0xc07827){logger[_0xcbb1('0x6a')](_0xcbb1('0x140'),util[_0xcbb1('0x46')](_0xc07827,{'showHidden':![],'depth':null}));_0x58951f[_0xcbb1('0x26')][_0xb4a4f[_0xcbb1('0x49')]]['running']=![];});};Dialer[_0xcbb1('0x16')]['syncQueueSummaryComplete']=_['throttle'](function(){var _0x39fd1c=_[_0xcbb1('0x144')](this[_0xcbb1('0x1b')],function(_0x5d77af){return _0x5d77af['dialPreviewRecallmeReminder'];});var _0x14f971=_[_0xcbb1('0x144')](this['agents'],function(_0x5964a7){return _0x5964a7['online']&&_0x5964a7[_0xcbb1('0x8b')]===_0xcbb1('0x8c');});if(_0x39fd1c[_0xcbb1('0x9c')]>0x0&&_0x14f971['length']>0x0){return Promise['resolve']()[_0xcbb1('0x3f')](cmHopper[_0xcbb1('0x145')](_[_0xcbb1('0x146')](_0x39fd1c,'id'),previewRecallmeReminderInterval,_[_0xcbb1('0x146')](_0x14f971,'id')))['then'](function(_0x15b6f5){for(var _0x3d1257=0x0;_0x3d1257<_0x15b6f5[_0xcbb1('0x9c')];_0x3d1257++){var _0x390c8f=_0x15b6f5[_0x3d1257][_0xcbb1('0x147')][_0xcbb1('0x49')];if(_0x390c8f)io['to'](util[_0xcbb1('0x47')](_0xcbb1('0x148'),_0x390c8f))['emit'](_0xcbb1('0x149'),{'hopper':_0x15b6f5[_0x3d1257]});}})[_0xcbb1('0xa4')](function(_0x19ff0c){logger[_0xcbb1('0x6a')]('checkPreviewRecallReminder',_0x19ff0c);});}},0x3c*0x3e8,{'leading':!![]});Dialer['prototype'][_0xcbb1('0x3d')]=function(){var _0x10df2d=this;setInterval(function(){_0x10df2d[_0xcbb1('0x14a')](_0x10df2d['uniqueId'],'[uniqueid]');_0x10df2d[_0xcbb1('0x14a')](_0x10df2d[_0xcbb1('0x1f')],_0xcbb1('0x14b'));},0x32c8);};Dialer[_0xcbb1('0x16')][_0xcbb1('0x14a')]=function(_0x32e5ba,_0x45a258){var _0x3ecd5d=this;for(var _0x268afd in _0x32e5ba){if(typeof _0x32e5ba[_0x268afd]!==_0xcbb1('0xb0')){this[_0xcbb1('0x19')]['enqueue'](function(){if(!_[_0xcbb1('0xf4')](_0x32e5ba[_0x268afd])){return ami[_0xcbb1('0x9e')]({'action':_0xcbb1('0x8b'),'channel':_0x32e5ba[_0x268afd][_0xcbb1('0xf0')]})[_0xcbb1('0xa4')](function(_0x516d0e){if(_0x516d0e[_0xcbb1('0x6e')]===_0xcbb1('0x14c')){setTimeout(function(){if(_0x32e5ba[_0x268afd]&&_0x32e5ba[_0x268afd][_0xcbb1('0x43')]!==_0xcbb1('0xc2')){_0x3ecd5d[_0xcbb1('0xc3')](_0x3ecd5d['voiceQueues'][_0x32e5ba[_0x268afd][_0xcbb1('0xc4')]]);logger[_0xcbb1('0x6a')]('[Dialer][checkChannel]',_0x45a258,_0x268afd,_0x32e5ba[_0x268afd][_0xcbb1('0xc4')]);delete _0x32e5ba[_0x268afd];}if(_0x32e5ba[_0x268afd]&&_0x32e5ba[_0x268afd]['type']===_0xcbb1('0xc2')){_0x3ecd5d['updateOriginated'](_0x3ecd5d[_0xcbb1('0xaf')][_0x32e5ba[_0x268afd]['queue']]);logger['error'](_0xcbb1('0x14d'),_0x45a258,_0x268afd,_0x32e5ba[_0x268afd][_0xcbb1('0xc4')]);delete _0x32e5ba[_0x268afd];}},0x2328);}});}});}}};Dialer['prototype'][_0xcbb1('0x14e')]=function(_0x566be4){return Promise[_0xcbb1('0x14f')]()[_0xcbb1('0x3f')](voiceQueueRt[_0xcbb1('0x14e')](_0x566be4))[_0xcbb1('0xa4')](loggerCatch(_0xcbb1('0x150')));};Dialer['prototype'][_0xcbb1('0xc3')]=function(_0x417228){if(!_['isUndefined'](_0x417228)&&_0x417228!==null){if(typeof _0x417228[_0xcbb1('0x83')]!==_0xcbb1('0xb0')){if(_0x417228[_0xcbb1('0x83')]>0x0){_0x417228[_0xcbb1('0x83')]-=0x1;}else{logger[_0xcbb1('0x6a')]('[updateOriginated]\x20object\x20originated\x20is\x20negative');}}}else{logger[_0xcbb1('0x6a')](_0xcbb1('0x151'));}};Dialer[_0xcbb1('0x16')][_0xcbb1('0x152')]=function(_0x5b29d9,_0x53aa30){var _0x270dfb=this;return function(_0x11144c){_0x270dfb['updateOriginated'](_0x53aa30);logger[_0xcbb1('0x6a')](_0x5b29d9,util[_0xcbb1('0x46')](_0x11144c,{'showHidden':![],'depth':null}));};};Dialer[_0xcbb1('0x16')][_0xcbb1('0x153')]=function(_0x1f79d3,_0x22afb9,_0x284783){var _0x2c32d6={'state':0x19,'statedesc':_0xcbb1('0x154')};this[_0xcbb1('0xc3')](_0x22afb9);this['saveInDb'](_[_0xcbb1('0x63')](_0x2c32d6,_[_0xcbb1('0x7a')](_0x284783,[_0xcbb1('0xe0'),_0xcbb1('0xe1'),_0xcbb1('0x155'),_0xcbb1('0xe2'),_0xcbb1('0xe3')])),_0xcbb1('0x156'),_0xcbb1('0x157'));logger[_0xcbb1('0x6a')](_0x1f79d3);};Dialer[_0xcbb1('0x16')][_0xcbb1('0x125')]=function(_0x371aca,_0x34e175,_0x5bdb4a){hopperUtils['createHistory'](_0x371aca)[_0xcbb1('0xa4')](loggerCatch(_0x34e175));hopperUtils['moveContactManagedDialer'](_0x371aca)[_0xcbb1('0xa4')](loggerCatch(_0x5bdb4a));};Dialer[_0xcbb1('0x16')][_0xcbb1('0xed')]=function(_0x3a5345,_0x422301){hopperUtils[_0xcbb1('0xcc')](_0x3a5345)['catch'](loggerCatch(_0xcbb1('0xcd')));if(_0x422301==0x0){hopperUtils['moveContactManagedDialer'](_0x3a5345)['catch'](loggerCatch(_0xcbb1('0x158')));}};Dialer[_0xcbb1('0x16')]['checkPreviewRecallReminder']=function(_0x10a7ce){return Promise[_0xcbb1('0x14f')]()[_0xcbb1('0x3f')](cmHopper['handlePreviewRecallNotifications'](_0x10a7ce['id'],previewRecallmeReminderInterval))['then'](function(_0xde177){for(var _0x5d97a2=0x0;_0x5d97a2<_0xde177[_0xcbb1('0x9c')];_0x5d97a2++){var _0x197555=_0xde177[_0x5d97a2][_0xcbb1('0x147')][_0xcbb1('0x49')];if(_0x197555)io['to'](util[_0xcbb1('0x47')]('user:%s',_0x197555))[_0xcbb1('0x42')](_0xcbb1('0x149'),{'hopper':_0xde177[_0x5d97a2]});}})[_0xcbb1('0xa4')](function(){});};Dialer[_0xcbb1('0x16')][_0xcbb1('0x159')]=function(_0x52d400){var _0x3cac0f=this;return function(){_0x3cac0f[_0xcbb1('0x15a')](_0x52d400);};};Dialer[_0xcbb1('0x16')][_0xcbb1('0x15b')]=function(_0xc44e5b,_0x4839c3){var _0x750bb0=this;var _0x53c483=uuid['v4']();this[_0xcbb1('0x1f')][_0x53c483]=new Action(_0xc44e5b,_0x4839c3,_0x53c483);return new Promise(function(_0x18994a,_0x280b8a){if(_['isUndefined'](_0xc44e5b)&&typeof _0xc44e5b!==_0xcbb1('0x15c')){return _0x280b8a(msgResponse('originate',_0xcbb1('0x95'),_0xcbb1('0x15d')));}if(_[_0xcbb1('0x41')](_0x4839c3[_0xcbb1('0x15e')])||_0x4839c3[_0xcbb1('0x15e')]===null){return _0x280b8a(msgResponse(_0xcbb1('0x15f'),'Failure',_0xcbb1('0x160')));}var _0x3ac3ff={'XMD-CALLERID':_0x750bb0[_0xcbb1('0x1f')][_0x53c483][_0xcbb1('0x161')](),'XMD-AGI':_0xc44e5b[_0xcbb1('0x130')]?util[_0xcbb1('0x47')](_0xcbb1('0x162'),ipAgi,_0xc44e5b[_0xcbb1('0x130')]):_0xcbb1('0x163'),'XMD-AGIAFTER':_0xc44e5b[_0xcbb1('0xca')]?util['format']('\x22agi://%s/square,%s\x22',ipAgi,_0xc44e5b[_0xcbb1('0xca')]):_0xcbb1('0x163'),'XMD-QUEUE':utils[_0xcbb1('0x164')](_0xc44e5b)?util['format'](_0xcbb1('0x165'),_0xc44e5b[_0xcbb1('0x49')],_0xc44e5b[_0xcbb1('0x166')]||'',_0xc44e5b[_0xcbb1('0xcb')]?'c':'',_0xc44e5b['dialQueueTimeout']||0x3):_0xcbb1('0x163'),'XMD-CONTACTID':_0x4839c3['ContactId'],'XMD-CDRTYPE':_0xcbb1('0x5'),'CALLERID(all)':_0x750bb0[_0xcbb1('0x1f')][_0x53c483]['getCaller'](),'XMD-AMD':_0xc44e5b[_0xcbb1('0x116')]?_0xcbb1('0x167'):'NONE','XMD-DESTINATION':_0xcbb1('0x10f')};if(_0xc44e5b[_0xcbb1('0x116')]){_0x3ac3ff[_0xcbb1('0x168')]=_0xc44e5b[_0xcbb1('0x169')]||0x9c4;_0x3ac3ff[_0xcbb1('0x16a')]=_0xc44e5b['dialAMDGreeting']||0x5dc;_0x3ac3ff[_0xcbb1('0x16b')]=_0xc44e5b[_0xcbb1('0x16c')]||0x320;_0x3ac3ff[_0xcbb1('0x16d')]=_0xc44e5b[_0xcbb1('0x16e')]||0x1388;_0x3ac3ff[_0xcbb1('0x16f')]=_0xc44e5b['dialAMDMinWordLength']||0x64;_0x3ac3ff[_0xcbb1('0x170')]=_0xc44e5b[_0xcbb1('0x171')]||0x32;_0x3ac3ff[_0xcbb1('0x172')]=_0xc44e5b[_0xcbb1('0x173')]||0x3;_0x3ac3ff[_0xcbb1('0x174')]=_0xc44e5b['dialAMDSilenceThreshold']||0x100;_0x3ac3ff['XMD-AMDMAXIMUMWORDLENGTH']=_0xc44e5b[_0xcbb1('0x175')]||0x1388;}if(utils['isOutboundQueue'](_0xc44e5b)){_0x3ac3ff[_0xcbb1('0x176')]=_0x4839c3['VoiceQueueId'];}else{_0x3ac3ff['XMD-CAMPAIGNID']=_0x4839c3[_0xcbb1('0xe3')];}for(var _0x219dc5 in _0x4839c3['Contact']){if(typeof _0x4839c3[_0xcbb1('0x177')][_0x219dc5]!==_0xcbb1('0xb0')){if(isNotNull(_0x4839c3[_0xcbb1('0x177')][_0x219dc5])&&_0x219dc5!=='id'&&_0x219dc5!==_0xcbb1('0x178')&&_0x219dc5!==_0xcbb1('0x179')&&_0x219dc5!==_0xcbb1('0x17a')){_0x3ac3ff[util[_0xcbb1('0x47')]('%s%s',_0xcbb1('0x17b'),_[_0xcbb1('0x17c')](_0x219dc5))]=_0x4839c3[_0xcbb1('0x177')][_0x219dc5];}}}var _0x593083=_0x750bb0[_0xcbb1('0x8e')](_0xc44e5b['Trunk'])?utils['getCallerId'](_0xc44e5b['Trunk']['callerid'],_0xc44e5b[_0xcbb1('0x17d')],_0xc44e5b[_0xcbb1('0x17e')]>0x0?utils['getCallerIdRandom'](_0xc44e5b[_0xcbb1('0x17f')],_0xc44e5b[_0xcbb1('0x17e')]):_0xc44e5b[_0xcbb1('0x17f')]):utils[_0xcbb1('0x180')](_[_0xcbb1('0xf4')](_0xc44e5b[_0xcbb1('0x90')])?_0xc44e5b['Trunk'][_0xcbb1('0x181')]:_0xc44e5b[_0xcbb1('0x90')]['callerid'],_0xc44e5b[_0xcbb1('0x17d')],_0xc44e5b[_0xcbb1('0x17e')]>0x0?utils[_0xcbb1('0x182')](_0xc44e5b[_0xcbb1('0x17f')],_0xc44e5b['dialRandomLastDigitCallerIdNumber']):_0xc44e5b[_0xcbb1('0x17f')]);if(_0x593083){_0x3ac3ff[_0xcbb1('0x183')]=_0x750bb0['actions'][_0x53c483][_0xcbb1('0x184')]=utils['extractCalleridName'](_0x593083);_0x3ac3ff[_0xcbb1('0x185')]=_0x4839c3[_0xcbb1('0x15e')];}_0xc44e5b['variables']=_0x3ac3ff;return ami['Action']({'actionid':_0x53c483,'action':_0xcbb1('0x15f'),'channel':_0x750bb0[_0xcbb1('0x8e')](_0xc44e5b[_0xcbb1('0x8f')])?util[_0xcbb1('0x47')]('SIP/%s/%s%s',_0xc44e5b[_0xcbb1('0x8f')][_0xcbb1('0x49')],isNotNull(_0xc44e5b[_0xcbb1('0x186')])?_0xc44e5b[_0xcbb1('0x186')][_0xcbb1('0x187')]()||'':'',_0xc44e5b[_0xcbb1('0x188')]>0x0?_0x4839c3['phone'][_0xcbb1('0x189')](_0xc44e5b['dialCutDigit']):_0x4839c3['phone']):util[_0xcbb1('0x47')](_0xcbb1('0x18a'),_[_0xcbb1('0xf4')](_0xc44e5b[_0xcbb1('0x90')])?_0xc44e5b[_0xcbb1('0x8f')]['name']:_0xc44e5b[_0xcbb1('0x90')][_0xcbb1('0x49')],isNotNull(_0xc44e5b[_0xcbb1('0x186')])?_0xc44e5b[_0xcbb1('0x186')][_0xcbb1('0x187')]()||'':'',_0xc44e5b[_0xcbb1('0x188')]>0x0?_0x4839c3[_0xcbb1('0x15e')]['substring'](_0xc44e5b[_0xcbb1('0x188')]):_0x4839c3[_0xcbb1('0x15e')]),'callerid':_0x593083,'Exten':_0xcbb1('0x10f'),'Context':'from-sip','Priority':'1','variable':_0x3ac3ff,'timeout':(_0xc44e5b[_0xcbb1('0x18b')]||0x1e)*0x3e8,'async':!![],'channelid':_0x53c483})['then'](function(_0x2f2232){return _0x18994a(_0x2f2232);})[_0xcbb1('0xa4')](function(_0x4b3a83){_0xc44e5b[_0xcbb1('0x18c')]+=0x1;var _0x57a861=new History(_0x750bb0[_0xcbb1('0x1f')][_0x53c483]);logger[_0xcbb1('0x6a')](util[_0xcbb1('0x47')](_0xcbb1('0x18d'),JSON[_0xcbb1('0x79')](_0x4b3a83)));_0x57a861[_0xcbb1('0x73')]=0xe;_0x57a861['statedesc']=_0xcbb1('0x18e');_0x57a861[_0xcbb1('0x76')]=moment()[_0xcbb1('0x47')](_0xcbb1('0xc6'));_0x57a861[_0xcbb1('0x75')]=_0x57a861[_0xcbb1('0x76')];hopperUtils[_0xcbb1('0xcc')](_0x57a861)[_0xcbb1('0xa4')](loggerCatch(_0xcbb1('0x18f')));_0x750bb0[_0xcbb1('0xce')](_0x57a861)[_0xcbb1('0xa4')](loggerCatch(_0xcbb1('0x18f')))[_0xcbb1('0x18')](function(){delete _0x750bb0['actions'][_0x53c483];return _0x280b8a(msgResponse(_0xcbb1('0x15f'),_0xcbb1('0x88'),_0xcbb1('0x190')));});});});};Dialer['prototype'][_0xcbb1('0x191')]=function(_0x215b84,_0x467b96,_0x1db72a){var _0x5ec08b=new History(_0x467b96);if(_0x5ec08b['countbusyretry']+_0x5ec08b[_0xcbb1('0x129')]+_0x5ec08b['countnoanswerretry']+_0x5ec08b['countnosuchnumberretry']+_0x5ec08b[_0xcbb1('0xdb')]+_0x5ec08b[_0xcbb1('0xea')]+_0x5ec08b[_0xcbb1('0x119')]+_0x5ec08b[_0xcbb1('0x120')]>=_0x1db72a[_0xcbb1('0x121')]-0x1){return!![];}switch(_0x215b84){case 0x3:if(_0x5ec08b[_0xcbb1('0x11e')]>=_0x1db72a['dialNoAnswerMaxRetry']-0x1){return!![];}hopperUtils[_0xcbb1('0xee')]({'active':![],'countnoanswerretry':_0x5ec08b[_0xcbb1('0x11e')]+=0x1,'scheduledat':moment()[_0xcbb1('0xde')](_0x1db72a[_0xcbb1('0x192')],_0xcbb1('0xdf'))['format'](_0xcbb1('0xc6')),'ContactId':_0x5ec08b[_0xcbb1('0xe0')],'ListId':_0x5ec08b[_0xcbb1('0xe1')],'VoiceQueueId':_0x5ec08b['VoiceQueueId']||undefined,'CampaignId':_0x5ec08b[_0xcbb1('0xe3')]||undefined})[_0xcbb1('0xa4')](loggerCatch(_0xcbb1('0x193')));break;case 0x5:if(_0x5ec08b['countbusyretry']>=_0x1db72a[_0xcbb1('0x194')]-0x1){return!![];}hopperUtils[_0xcbb1('0xee')]({'active':![],'countbusyretry':_0x5ec08b['countbusyretry']+=0x1,'scheduledat':moment()[_0xcbb1('0xde')](_0x1db72a['dialBusyRetryFrequency'],_0xcbb1('0xdf'))['format'](_0xcbb1('0xc6')),'ContactId':_0x5ec08b[_0xcbb1('0xe0')],'ListId':_0x5ec08b['ListId'],'VoiceQueueId':_0x5ec08b[_0xcbb1('0xe2')]||undefined,'CampaignId':_0x5ec08b[_0xcbb1('0xe3')]||undefined})['catch'](loggerCatch(_0xcbb1('0x195')));break;case 0x8:if(_0x5ec08b['countcongestionretry']>=_0x1db72a[_0xcbb1('0x196')]-0x1){return!![];}hopperUtils[_0xcbb1('0xee')]({'active':![],'countcongestionretry':_0x5ec08b[_0xcbb1('0x129')]+=0x1,'scheduledat':moment()[_0xcbb1('0xde')](_0x1db72a['dialCongestionRetryFrequency'],'minutes')[_0xcbb1('0x47')](_0xcbb1('0xc6')),'ContactId':_0x5ec08b[_0xcbb1('0xe0')],'ListId':_0x5ec08b['ListId'],'VoiceQueueId':_0x5ec08b[_0xcbb1('0xe2')]||undefined,'CampaignId':_0x5ec08b[_0xcbb1('0xe3')]||undefined})[_0xcbb1('0xa4')](loggerCatch(_0xcbb1('0x197')));break;case 0x0:if(_0x5ec08b[_0xcbb1('0x11f')]>=_0x1db72a[_0xcbb1('0x198')]-0x1){return!![];}else{hopperUtils[_0xcbb1('0xee')]({'active':![],'countnosuchnumberretry':_0x5ec08b[_0xcbb1('0x11f')]+=0x1,'scheduledat':moment()[_0xcbb1('0xde')](_0x1db72a[_0xcbb1('0x199')],_0xcbb1('0xdf'))[_0xcbb1('0x47')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x5ec08b[_0xcbb1('0xe0')],'ListId':_0x5ec08b[_0xcbb1('0xe1')],'VoiceQueueId':_0x5ec08b[_0xcbb1('0xe2')]||undefined,'CampaignId':_0x5ec08b[_0xcbb1('0xe3')]||undefined})[_0xcbb1('0xa4')](loggerCatch('[rescheduleContact][NoSuchNumber]'));}break;case 0xa:if(_0x5ec08b[_0xcbb1('0xdb')]>=_0x1db72a[_0xcbb1('0xdc')]-0x1){return!![];}hopperUtils[_0xcbb1('0xee')]({'active':![],'countdropretry':_0x5ec08b[_0xcbb1('0xdb')]+=0x1,'scheduledat':moment()[_0xcbb1('0xde')](_0x1db72a[_0xcbb1('0xd7')],_0xcbb1('0xdf'))[_0xcbb1('0x47')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x5ec08b[_0xcbb1('0xe0')],'ListId':_0x5ec08b['ListId'],'VoiceQueueId':_0x5ec08b[_0xcbb1('0xe2')]||undefined,'CampaignId':_0x5ec08b[_0xcbb1('0xe3')]||undefined})[_0xcbb1('0xa4')](loggerCatch(_0xcbb1('0x19a')));break;case 0xb:if(_0x5ec08b['countabandonedretry']>=_0x1db72a[_0xcbb1('0xec')]-0x1){return!![];}hopperUtils[_0xcbb1('0xee')]({'active':![],'countabandonedretry':_0x5ec08b[_0xcbb1('0xea')]+=0x1,'scheduledat':moment()[_0xcbb1('0xde')](_0x1db72a[_0xcbb1('0xeb')],_0xcbb1('0xdf'))['format']('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x5ec08b['ContactId'],'ListId':_0x5ec08b[_0xcbb1('0xe1')],'VoiceQueueId':_0x5ec08b[_0xcbb1('0xe2')]||undefined,'CampaignId':_0x5ec08b[_0xcbb1('0xe3')]||undefined})[_0xcbb1('0xa4')](loggerCatch(_0xcbb1('0x19b')));break;case 0x13:if(_0x5ec08b[_0xcbb1('0x119')]>=_0x1db72a[_0xcbb1('0x123')]-0x1){return!![];}hopperUtils[_0xcbb1('0xee')]({'active':![],'countmachineretry':_0x5ec08b[_0xcbb1('0x119')]+=0x1,'scheduledat':moment()[_0xcbb1('0xde')](_0x1db72a['dialMachineRetryFrequency'],_0xcbb1('0xdf'))[_0xcbb1('0x47')](_0xcbb1('0xc6')),'ContactId':_0x5ec08b[_0xcbb1('0xe0')],'ListId':_0x5ec08b[_0xcbb1('0xe1')],'VoiceQueueId':_0x5ec08b[_0xcbb1('0xe2')]||undefined,'CampaignId':_0x5ec08b[_0xcbb1('0xe3')]||undefined})[_0xcbb1('0xa4')](loggerCatch(_0xcbb1('0x124')));break;case 0x14:if(_0x5ec08b['countagentrejectretry']>=_0x1db72a[_0xcbb1('0x19c')]-0x1){return!![];}hopperUtils[_0xcbb1('0xee')]({'active':![],'countagentrejectretry':_0x5ec08b[_0xcbb1('0x120')]+=0x1,'scheduledat':moment()[_0xcbb1('0xde')](_0x1db72a['dialAgentRejectRetryFrequency'],_0xcbb1('0xdf'))[_0xcbb1('0x47')](_0xcbb1('0xc6')),'ContactId':_0x5ec08b[_0xcbb1('0xe0')],'ListId':_0x5ec08b['ListId'],'VoiceQueueId':_0x5ec08b[_0xcbb1('0xe2')]||undefined,'CampaignId':_0x5ec08b[_0xcbb1('0xe3')]||undefined})[_0xcbb1('0xa4')](loggerCatch(_0xcbb1('0x19d')));break;default:return!![];}};Dialer[_0xcbb1('0x16')]['callProgressDetecting']=function(_0x366341,_0x583e74,_0x36cdb9){var _0x40fb6a=this;var _0x2cf286=new History(_0x366341);var _0x2cb5c3=![];var _0x306650;var _0x23d687;return new Promise(function(_0x45d96e,_0x197827){if(_['isUndefined'](_0x583e74)&&typeof _0x583e74!==_0xcbb1('0x15c')){return _0x197827(msgResponse(_0xcbb1('0x19e'),_0xcbb1('0x95'),'entity\x20is\x20undefine'));}if(_[_0xcbb1('0x41')](_0x36cdb9)&&typeof _0x36cdb9!=='object'){return _0x197827(msgResponse('[callProgressDetecting]','Failure',_0xcbb1('0x19f')));}hopperUtils[_0xcbb1('0xd9')](_0x2cf286,_0x36cdb9[_0xcbb1('0xc8')],_0x583e74)['then'](function(_0x31d3a1){if(_0x31d3a1['additional']==0x1)_0x2cb5c3=!![];switch(_0x36cdb9['reason']){case'0':_0x583e74[_0xcbb1('0x1a0')]+=0x1;_0x2cf286[_0xcbb1('0x73')]=0x0;_0x2cf286['statedesc']=_0xcbb1('0x1a1');_0x2cf286['countnosuchnumberretry']+=0x1;_0x2cf286[_0xcbb1('0xd6')]+=0x1;ami[_0xcbb1('0x42')](_0xcbb1('0x1a2'),ut['buildObj'](_0x366341,'nosuchnumber'));_0x306650=_0x583e74[_0xcbb1('0x199')];_0x23d687=_0x583e74[_0xcbb1('0xd8')];hopperUtils[_0xcbb1('0xcc')](_0x2cf286)['catch'](loggerCatch(_0xcbb1('0x11c')));if(_0x40fb6a[_0xcbb1('0x191')](0x0,_0x366341,_0x583e74)&&!_0x2cb5c3){if(_0x2cf286['countnosuchnumberretry']>=_0x583e74[_0xcbb1('0x198')]){_0x40fb6a[_0xcbb1('0x12b')](_0x2cf286,_0x45d96e,_0x197827,'reason\x200\x20no\x20such\x20number....');}else{_0x40fb6a[_0xcbb1('0x122')](_0x2cf286,_0x45d96e,_0x197827,'reason\x200\x20no\x20such\x20number....');}}break;case'3':_0x583e74[_0xcbb1('0x1a3')]+=0x1;_0x2cf286[_0xcbb1('0x73')]=0x3;_0x2cf286[_0xcbb1('0x74')]='NoAnswer';_0x2cf286[_0xcbb1('0x11e')]+=0x1;_0x2cf286[_0xcbb1('0xd6')]+=0x1;var _0x36484c=ut[_0xcbb1('0x1a4')](_0x366341,_0x583e74);ami[_0xcbb1('0x42')](_0xcbb1('0x1a5'),_0x36484c);_0x306650=_0x583e74[_0xcbb1('0x192')];_0x23d687=_0x583e74['callAdditionalPhoneAfterMin'];hopperUtils[_0xcbb1('0xcc')](_0x2cf286)['catch'](loggerCatch(_0xcbb1('0x1a6')));if(_0x40fb6a['checkRetriveMax'](0x3,_0x366341,_0x583e74)&&!_0x2cb5c3){if(_0x2cf286[_0xcbb1('0x11e')]>=_0x583e74[_0xcbb1('0x1a7')]){_0x40fb6a[_0xcbb1('0x12b')](_0x2cf286,_0x45d96e,_0x197827,_0xcbb1('0x1a8'));}else{_0x40fb6a[_0xcbb1('0x122')](_0x2cf286,_0x45d96e,_0x197827,_0xcbb1('0x1a8'));}}break;case'5':_0x583e74[_0xcbb1('0x1a9')]+=0x1;_0x2cf286['state']=0x5;_0x2cf286['statedesc']=_0xcbb1('0x1aa');_0x2cf286[_0xcbb1('0x11d')]+=0x1;_0x2cf286['countglobal']+=0x1;ami[_0xcbb1('0x42')](_0xcbb1('0x1ab'),ut['buildObj'](_0x366341,_0xcbb1('0x1ac')));_0x306650=_0x583e74[_0xcbb1('0x1ad')];_0x23d687=_0x583e74['callAdditionalPhoneAfterMin'];hopperUtils[_0xcbb1('0xcc')](_0x2cf286)[_0xcbb1('0xa4')](loggerCatch(_0xcbb1('0x1ae')));if(_0x40fb6a[_0xcbb1('0x191')](0x5,_0x366341,_0x583e74)&&!_0x2cb5c3){if(_0x2cf286[_0xcbb1('0x11d')]>=_0x583e74['dialBusyMaxRetry']){_0x40fb6a['createStateFinal'](_0x2cf286,_0x45d96e,_0x197827,_0xcbb1('0x1af'));}else{_0x40fb6a['stateGlobal'](_0x2cf286,_0x45d96e,_0x197827,_0xcbb1('0x1af'));}}break;case'8':_0x583e74[_0xcbb1('0x1b0')]+=0x1;_0x2cf286['state']=0x8;_0x2cf286[_0xcbb1('0x74')]=_0xcbb1('0x1b1');_0x2cf286['countcongestionretry']+=0x1;_0x2cf286['countglobal']+=0x1;_0x306650=_0x583e74[_0xcbb1('0x1b2')];_0x23d687=_0x583e74['callAdditionalPhoneAfterMin'];ami[_0xcbb1('0x42')](_0xcbb1('0x1b3'),ut[_0xcbb1('0x114')](_0x366341,_0xcbb1('0x1b4')));hopperUtils[_0xcbb1('0xcc')](_0x2cf286)[_0xcbb1('0xa4')](loggerCatch('[syncAgentComplete][createHistory][8]'));if(_0x40fb6a['checkRetriveMax'](0x8,_0x366341,_0x583e74)&&!_0x2cb5c3){if(_0x2cf286[_0xcbb1('0x129')]>=_0x583e74['dialCongestionMaxRetry']){_0x40fb6a[_0xcbb1('0x12b')](_0x2cf286,_0x45d96e,_0x197827,'reason\x208\x20congestion');}else{_0x40fb6a[_0xcbb1('0x122')](_0x2cf286,_0x45d96e,_0x197827,_0xcbb1('0x1b5'));}}break;case'11':_0x583e74[_0xcbb1('0x1b6')]+=0x1;_0x2cf286[_0xcbb1('0x73')]=0xb;_0x2cf286[_0xcbb1('0x74')]=_0xcbb1('0xe8');_0x2cf286[_0xcbb1('0xea')]+=0x1;_0x2cf286['countglobal']+=0x1;_0x306650=_0x583e74['dialAbandonedRetryFrequency'];_0x23d687=_0x583e74[_0xcbb1('0xd8')];hopperUtils[_0xcbb1('0xcc')](_0x2cf286)['catch'](loggerCatch(_0xcbb1('0x1b7')));if(_0x40fb6a[_0xcbb1('0x191')](0xb,_0x366341,_0x583e74)&&!_0x2cb5c3){if(_0x2cf286['countabandonedretry']>=_0x583e74[_0xcbb1('0xec')]){_0x40fb6a[_0xcbb1('0x12b')](_0x2cf286,_0x45d96e,_0x197827,_0xcbb1('0x1b8'));}else{_0x40fb6a['stateGlobal'](_0x2cf286,_0x45d96e,_0x197827,_0xcbb1('0x1b8'));}}break;case'20':_0x583e74[_0xcbb1('0x1b9')]+=0x1;_0x2cf286[_0xcbb1('0x73')]=0x14;_0x2cf286[_0xcbb1('0x74')]=_0xcbb1('0x1ba');_0x2cf286[_0xcbb1('0x120')]+=0x1;_0x2cf286[_0xcbb1('0xd6')]+=0x1;_0x306650=_0x583e74[_0xcbb1('0x1bb')];_0x23d687=_0x583e74['callAdditionalPhoneAfterMin'];ami[_0xcbb1('0x42')](_0xcbb1('0x1bc'),ut['buildObj'](_0x366341,_0xcbb1('0x1bd')));hopperUtils['createHistory'](_0x2cf286)[_0xcbb1('0xa4')](loggerCatch(_0xcbb1('0x1be')));if(_0x40fb6a[_0xcbb1('0x191')](0x14,_0x366341,_0x583e74)&&!_0x2cb5c3){if(_0x2cf286['countagentrejectretry']>=_0x583e74[_0xcbb1('0x19c')]){_0x40fb6a['createStateFinal'](_0x2cf286,_0x45d96e,_0x197827,'reason\x2020\x20agentreject');}else{_0x40fb6a[_0xcbb1('0x122')](_0x2cf286,_0x45d96e,_0x197827,_0xcbb1('0x1bf'));}}break;default:_0x583e74['outboundUnknownCallsDay']+=0x1;_0x2cf286[_0xcbb1('0x73')]=0xc;_0x2cf286[_0xcbb1('0x74')]=_0x36cdb9[_0xcbb1('0xc8')];_0x306650=_0x583e74[_0xcbb1('0x1bb')];_0x23d687=_0x583e74[_0xcbb1('0xd8')];hopperUtils['createHistory'](_0x2cf286)['catch'](loggerCatch(_0xcbb1('0x1c0')));if(_0x40fb6a['checkRetriveMax'](_0x36cdb9[_0xcbb1('0xc8')],_0x366341,_0x583e74)&&!_0x2cb5c3){if(_0x2cf286[_0xcbb1('0x11d')]+_0x2cf286[_0xcbb1('0x129')]+_0x2cf286[_0xcbb1('0x11e')]+_0x2cf286[_0xcbb1('0x11f')]+_0x2cf286[_0xcbb1('0xdb')]+_0x2cf286[_0xcbb1('0xea')]+_0x2cf286['countmachineretry']+_0x2cf286[_0xcbb1('0x120')]>=_0x583e74[_0xcbb1('0x121')]){_0x40fb6a[_0xcbb1('0x122')](_0x2cf286,_0x45d96e,_0x197827,_0x36cdb9[_0xcbb1('0xc8')]);}else{_0x40fb6a[_0xcbb1('0x12b')](_0x2cf286,_0x45d96e,_0x197827,_0x36cdb9['reason']);}}}})['then'](function(){if(_0x2cb5c3){hopperUtils[_0xcbb1('0xef')](_0x2cf286,_0x306650,_0x23d687)[_0xcbb1('0x3f')](function(){return _0x45d96e(0x1);});}});});};Dialer[_0xcbb1('0x16')]['stateGlobal']=function(_0xd6105a,_0x59a1b7,_0x180207,_0x58cf5c){var _0x4eb230=new Final(_0xd6105a);_0x4eb230[_0xcbb1('0x73')]=0xf;_0x4eb230[_0xcbb1('0x74')]=_0xcbb1('0x1c1');this['createStateFinal'](_0x4eb230,_0x59a1b7,_0x180207,_0x58cf5c);};Dialer[_0xcbb1('0x16')][_0xcbb1('0x12b')]=function(_0x1df81b,_0x34b59d,_0x6cf676,_0x192d85){hopperUtils['moveContactManagedDialer'](_0x1df81b)[_0xcbb1('0x3f')](function(){return _0x34b59d(msgResponse(_0xcbb1('0x19e'),_0xcbb1('0x109'),_0x192d85));})['catch'](function(){return _0x6cf676(msgResponse(_0xcbb1('0x1c2'),_0xcbb1('0x95'),_0xcbb1('0x1c3')));});};Dialer[_0xcbb1('0x16')][_0xcbb1('0x7')]=function(_0x576c50){var _0x299bbb=_0x576c50['dialPredictiveOptimizationPercentage']/0x64;var _0x4c16ad=_0x576c50[_0xcbb1('0xd2')]/(_0x576c50[_0xcbb1('0xd2')]+_0x576c50[_0xcbb1('0xc7')]);var _0x272264=Math[_0xcbb1('0x1c4')](_0x576c50[_0xcbb1('0x1c5')]*(_0x576c50[_0xcbb1('0x1c6')]/0x64));var _0x397244=Math['round'](_0x576c50['predictiveIntervalAvailable']*(_0x576c50[_0xcbb1('0x1c7')]/0x64));var _0x236081=_0x576c50[_0xcbb1('0x13c')]+_0x576c50[_0xcbb1('0x13e')];var _0x8d19f7=Math['floor'](_0x576c50['erlangCalls']*_0x576c50[_0xcbb1('0x61')]*_0x576c50[_0xcbb1('0x1c8')]*_0x576c50[_0xcbb1('0x1c9')]);if(_[_0xcbb1('0x41')](_0x576c50['startProgressive'])){if(!_[_0xcbb1('0x41')](_0x576c50[_0xcbb1('0x22')])){_0x576c50['startPredictive']=undefined;loggerPredictive['error']('[startMethodPredictive][StartProgressive]',_0xcbb1('0x1ca'));}if(!_[_0xcbb1('0x41')](_0x576c50[_0xcbb1('0x68')])){loggerPredictive['error']('[startMethodPredictive][StartProgressive]',_0xcbb1('0x1cb'));clearInterval(_0x576c50['handlePredictive']);_0x576c50['handlePredictive']=undefined;}_0x576c50['startProgressive']=moment()[_0xcbb1('0x47')]('YYYY-MM-DD\x20HH:mm:ss');loggerPredictive['info'](_0x576c50[_0xcbb1('0x49')],_0xcbb1('0x1cc'),_0x576c50[_0xcbb1('0x23')]);this['handlePower'](_0x576c50,0x1);}else if(ifInterval(_0x576c50[_0xcbb1('0x1cd')],_0x576c50[_0xcbb1('0x23')])){this[_0xcbb1('0xb6')](_0x576c50,0x1);loggerPredictiveCalls[_0xcbb1('0x4d')](_0xcbb1('0x1ce'),_0x576c50[_0xcbb1('0x23')],_0x576c50[_0xcbb1('0x49')]);_0x576c50[_0xcbb1('0x5d')]=0x0;_0x576c50[_0xcbb1('0xd3')]=0x0;}else if(_0x299bbb<_0x4c16ad&&_0x576c50['dialPredictiveOptimization']===_0xcbb1('0x1cf')){clearPredictiveAttributes(_0x576c50);loggerPredictive[_0xcbb1('0x4d')](_0xcbb1('0x1d0'),_0xcbb1('0x1d1'),_0x4c16ad,'startProgressive',_0x576c50['name']);}else if(_0x8d19f7<_0x576c50[_0xcbb1('0xd3')]&&_0x576c50[_0xcbb1('0x1d2')]===_0xcbb1('0x1cf')){clearPredictiveAttributes(_0x576c50);loggerPredictive[_0xcbb1('0x4d')](_0xcbb1('0x1d3'),'Max\x20Drop\x20',_0x8d19f7,_0xcbb1('0x1d4'),_0x576c50[_0xcbb1('0xd3')],_0xcbb1('0x23'),_0x576c50['name']);}else if(!ifInterval(_0x576c50[_0xcbb1('0x1cd')],_0x576c50['startProgressive'])&&_[_0xcbb1('0x41')](_0x576c50[_0xcbb1('0x22')])&&!_[_0xcbb1('0x41')](_0x576c50[_0xcbb1('0x23')])){_0x576c50[_0xcbb1('0x22')]=moment()[_0xcbb1('0x47')](_0xcbb1('0xc6'));loggerPredictive[_0xcbb1('0x4d')](_0x576c50[_0xcbb1('0x49')],_0xcbb1('0x1d5'),_0x576c50[_0xcbb1('0x22')]);hopperUtils[_0xcbb1('0x1d6')](_0x576c50[_0xcbb1('0x1cd')])[_0xcbb1('0x3f')](this[_0xcbb1('0x1d7')](_0x576c50))[_0xcbb1('0x3f')](mergeDataErlangB(_0x576c50))['then'](this['startMethodPredictive'](_0x576c50))['catch'](loggerCatchPredictive('Predictive\x20after\x20first\x20interval',_0x576c50));}else if(!ifInterval(_0x576c50[_0xcbb1('0x1cd')],_0x576c50[_0xcbb1('0x22')])){_0x576c50['predictiveIntervalErlangCallsDroppedCalls']=0x0;_0x576c50[_0xcbb1('0x22')]=moment()[_0xcbb1('0x47')](_0xcbb1('0xc6'));loggerPredictive[_0xcbb1('0x4d')](_0x576c50[_0xcbb1('0x49')],_0xcbb1('0x1d8'),_0x576c50[_0xcbb1('0x22')]);clearInterval(_0x576c50[_0xcbb1('0x68')]);_0x576c50[_0xcbb1('0x68')]=undefined;hopperUtils[_0xcbb1('0x1d6')](_0x576c50['dialPredictiveInterval'])['then'](this[_0xcbb1('0x1d7')](_0x576c50))['then'](mergeDataErlangB(_0x576c50))[_0xcbb1('0x3f')](this['startMethodPredictive'](_0x576c50))[_0xcbb1('0xa4')](loggerCatchPredictive(_0xcbb1('0x1d9'),_0x576c50));}else if(_0x576c50[_0xcbb1('0x1c5')]&&_0x236081<_0x576c50[_0xcbb1('0x1c5')]-_0x397244){clearPredictiveAttributes(_0x576c50);loggerPredictive[_0xcbb1('0x4d')](_0x576c50[_0xcbb1('0x49')],_0xcbb1('0x1da'),_0x236081,_0xcbb1('0x1db'),_0x576c50[_0xcbb1('0x1c5')],'-',_0x397244,'=',_0x576c50[_0xcbb1('0x1c5')]-_0x397244,')');}else if(_0x576c50['predictiveIntervalAvailable']&&_0x236081>_0x576c50[_0xcbb1('0x1c5')]+_0x272264){clearPredictiveAttributes(_0x576c50);loggerPredictive[_0xcbb1('0x4d')](_0x576c50[_0xcbb1('0x49')],_0xcbb1('0x1da'),_0x236081,_0xcbb1('0x1dc'),_0x576c50[_0xcbb1('0x1c5')],'+',_0x272264,'=',_0x576c50[_0xcbb1('0x1c5')]+_0x272264,')');}};Dialer[_0xcbb1('0x16')][_0xcbb1('0x1d7')]=function(_0xf8a09){var _0x42e1ae=this;return function(_0x5db22a){return new Promise(function(_0x1c7945,_0x3f9f0f){_[_0xcbb1('0x63')](_0xf8a09,_0x5db22a[0x0]);if(checkGetDataPredictive(_0x5db22a[0x0])){var _0x50301e=_0xf8a09[_0xcbb1('0x1c5')]=_0xf8a09[_0xcbb1('0x13e')]+_0xf8a09['available'];var _0x333602=_0xf8a09['dialPredictiveInterval']*0x3c;var _0x4a46b3=_0x5db22a[0x0][_0xcbb1('0x58')]+_0x5db22a[0x0][_0xcbb1('0x56')];var _0x16e9f1=(_0x5db22a[0x0][_0xcbb1('0x50')]+_0x5db22a[0x0][_0xcbb1('0x52')]+_0x5db22a[0x0][_0xcbb1('0x54')])/_0x5db22a[0x0][_0xcbb1('0x4f')];_0xf8a09[_0xcbb1('0x1c8')]=_0x16e9f1>0x0?_0x16e9f1:0x1;switch(_0xf8a09[_0xcbb1('0x1d2')]){case'dropRate':var _0x34c8f5=_0xf8a09[_0xcbb1('0x1dd')]/0x64;return _0x42e1ae[_0xcbb1('0x1de')](_0x50301e,_0x333602,_0x4a46b3,_0x16e9f1,_0x34c8f5)[_0xcbb1('0x3f')](function(_0x103c8d){return _0x1c7945(_0x103c8d);});case _0xcbb1('0x1df'):var _0x24f2d3=_0xf8a09[_0xcbb1('0x1dd')]/0x64;return _0x42e1ae[_0xcbb1('0x1e0')](_0x50301e,_0x333602,_0x4a46b3,_0x16e9f1,_0x24f2d3)[_0xcbb1('0x3f')](function(_0x5c9e53){return _0x1c7945(_0x5c9e53);});default:return _0x3f9f0f(msgResponse(_0xcbb1('0x1e1'),_0xcbb1('0x95'),_0xcbb1('0x1e2')));}}else{return _0x3f9f0f(msgResponse(_0xcbb1('0x1e1'),_0xcbb1('0x95'),_0xcbb1('0x1e3')));}});};};Dialer[_0xcbb1('0x16')]['getDataPredictiveOld']=function(_0x4806d6){var _0x13dc40=this;return function(_0x12c0d7){return new Promise(function(_0x2eaf59,_0x423b4a){_[_0xcbb1('0x63')](_0x4806d6,_0x12c0d7[0x0]);if(checkGetDataPredictive(_0x12c0d7[0x0])){loggerPredictive[_0xcbb1('0x4d')](JSON[_0xcbb1('0x79')](_0x12c0d7[0x0]));if(_0x4806d6[_0xcbb1('0x1d2')]===_0xcbb1('0x1cf')){return _0x13dc40[_0xcbb1('0x14e')](_0x4806d6['id'])['then'](function(_0x2eff20){var _0x478fca=_0x4806d6[_0xcbb1('0x1e4')]-_0x2eff20[0x0][_0xcbb1('0x1e5')];var _0x46c681=_0x4806d6[_0xcbb1('0x1cd')]*0x3c;var _0x441138=_0x12c0d7[0x0]['predictiveIntervalAvgTalktime']+_0x12c0d7[0x0][_0xcbb1('0x56')];var _0xf4e2c7=(_0x12c0d7[0x0][_0xcbb1('0x50')]+_0x12c0d7[0x0]['predictiveIntervalDroppedCallsTimeout']+_0x12c0d7[0x0][_0xcbb1('0x54')])/_0x12c0d7[0x0][_0xcbb1('0x4f')];var _0x5ba83d=_0x4806d6[_0xcbb1('0x1dd')]/0x64;_0x4806d6[_0xcbb1('0x1e6')]=_0x2eff20[0x0][_0xcbb1('0x1e5')]||0x0;_0x4806d6[_0xcbb1('0x1c8')]=_0xf4e2c7>0x0?_0xf4e2c7:0x1;return _0x13dc40[_0xcbb1('0x1de')](_0x478fca,_0x46c681,_0x441138,_0xf4e2c7,_0x5ba83d);})['then'](function(_0x26ff85){return _0x2eaf59(_0x26ff85);})[_0xcbb1('0xa4')](function(_0x289e5f){return _0x423b4a(msgResponse(_0xcbb1('0x1e7'),_0xcbb1('0x95'),JSON[_0xcbb1('0x79')](_0x289e5f)));});}if(_0x4806d6[_0xcbb1('0x1d2')]===_0xcbb1('0x1df')){return _0x13dc40[_0xcbb1('0x14e')](_0x4806d6['id'])[_0xcbb1('0x3f')](function(_0x5b6aee){var _0x3bb01f=_0x4806d6[_0xcbb1('0x1e4')]-_0x5b6aee[0x0][_0xcbb1('0x1e5')];var _0x12c6ec=_0x4806d6['dialPredictiveInterval']*0x3c;var _0x2997eb=_0x12c0d7[0x0][_0xcbb1('0x58')]+_0x12c0d7[0x0]['predictiveIntervalAvgHoldtime'];var _0x25f373=(_0x12c0d7[0x0][_0xcbb1('0x50')]+_0x12c0d7[0x0][_0xcbb1('0x52')]+_0x12c0d7[0x0][_0xcbb1('0x54')])/_0x12c0d7[0x0]['predictiveIntervalTotalCalls'];var _0x17d17b=_0x4806d6[_0xcbb1('0x1dd')]/0x64;_0x4806d6[_0xcbb1('0x1e6')]=_0x5b6aee[0x0][_0xcbb1('0x1e5')]||0x0;_0x4806d6['predictiveIntervalHitRate']=_0x25f373>0x0?_0x25f373:0x1;return _0x13dc40[_0xcbb1('0x1e0')](_0x3bb01f,_0x12c6ec,_0x2997eb,_0x25f373,_0x17d17b);})[_0xcbb1('0x3f')](function(_0x5ecfa6){return _0x2eaf59(_0x5ecfa6);})[_0xcbb1('0xa4')](function(_0x3a5f2a){return _0x423b4a(msgResponse(_0xcbb1('0x1e7'),_0xcbb1('0x95'),JSON[_0xcbb1('0x79')](_0x3a5f2a)));});}}else{return _0x423b4a(msgResponse('[getDataPredictive]',_0xcbb1('0x95'),_0xcbb1('0x1e3')));}});};};Dialer[_0xcbb1('0x16')][_0xcbb1('0x1e8')]=function(_0x1c1328){var _0x15f80c=this;return function(){var _0x5f564f=0x0;var _0x373c3c=Math['floor'](_0x1c1328[_0xcbb1('0x5f')]*0x3e8);if(_0x373c3c>0x0){_0x373c3c=_0x373c3c<0x64?0x64:_0x373c3c;loggerPredictive[_0xcbb1('0x4d')](_0x1c1328['name'],'one\x20call\x20every:',_0x373c3c,_0xcbb1('0x1e9'));_0x1c1328['handlePredictive']=setInterval(function(){_0x15f80c[_0xcbb1('0x68')](_0x1c1328);loggerPredictiveCalls['info'](_0xcbb1('0x1ea'),_0x5f564f+=0x1);},_0x373c3c);}else{loggerPredictive['info'](_0x1c1328[_0xcbb1('0x49')],'fail\x20to\x20scheduled\x20calls');}};};Dialer[_0xcbb1('0x16')][_0xcbb1('0x1eb')]=function(_0x2135ec,_0x1328b9){var _0x2b5f25=this;return function(_0xc62479){if(_[_0xcbb1('0x4b')](_0xc62479)){if(_[_0xcbb1('0xf4')](_0x1328b9[_0xcbb1('0x155')])||!_0x1328b9['recallme']){if(_0x2135ec[_0xcbb1('0xb4')]==='booked'){_0x2135ec[_0xcbb1('0x77')]=_[_0xcbb1('0x41')](_0x2135ec[_0xcbb1('0x77')])?!![]:_0x2135ec['queueStatusComplete'];var _0xc9d9de=uuid['v4']();_0x2b5f25['actions'][_0xc9d9de]=new Action(_0x2135ec,_0x1328b9,_0xc9d9de);loggerBooked[_0xcbb1('0x4d')]('[booked][checkContactBlack]',_0xc9d9de,_0xcbb1('0x1ec'),JSON['stringify'](_0x2135ec['queueStatusComplete']),_0xcbb1('0x1ed'),_0x2135ec['name']);if(_0x2135ec[_0xcbb1('0x77')]){_0x2135ec[_0xcbb1('0x77')]=![];_0x2b5f25[_0xcbb1('0x25')][_0x2b5f25[_0xcbb1('0x1f')][_0xc9d9de]['queue']]=[];ami[_0xcbb1('0x9e')]({'actionid':_0xc9d9de,'action':_0xcbb1('0x1ee'),'queue':_0x2135ec['name']})[_0xcbb1('0xa4')](function(){_0x2b5f25['updateOriginated'](_0x2135ec);hopperUtils[_0xcbb1('0xee')]({'active':![],'ContactId':_0x2b5f25[_0xcbb1('0x1f')][_0xc9d9de][_0xcbb1('0xe0')],'ListId':_0x2b5f25[_0xcbb1('0x1f')][_0xc9d9de][_0xcbb1('0xe1')],'VoiceQueueId':_0x2b5f25[_0xcbb1('0x1f')][_0xc9d9de]['VoiceQueueId']||undefined,'CampaignId':_0x2b5f25[_0xcbb1('0x1f')][_0xc9d9de][_0xcbb1('0xe3')]||undefined})['catch'](loggerCatch(_0xcbb1('0x1ef')));delete _0x2b5f25[_0xcbb1('0x1f')][_0xc9d9de];});}else{loggerBooked[_0xcbb1('0x4d')]('[booked][checkContactBlack][else]',JSON['stringify'](_0x2135ec[_0xcbb1('0x77')]),_0xcbb1('0x1ed'),_0x2135ec['name']);_0x2b5f25['updateOriginated'](_0x2135ec);hopperUtils[_0xcbb1('0xee')]({'active':![],'ContactId':_0x2b5f25['actions'][_0xc9d9de][_0xcbb1('0xe0')],'ListId':_0x2b5f25[_0xcbb1('0x1f')][_0xc9d9de][_0xcbb1('0xe1')],'VoiceQueueId':_0x2b5f25[_0xcbb1('0x1f')][_0xc9d9de][_0xcbb1('0xe2')]||undefined,'CampaignId':_0x2b5f25[_0xcbb1('0x1f')][_0xc9d9de][_0xcbb1('0xe3')]||undefined})['catch'](loggerCatch(_0xcbb1('0x1ef')));delete _0x2b5f25['actions'][_0xc9d9de];}}else{return _0x2b5f25[_0xcbb1('0x15b')](_0x2135ec,_0x1328b9);}}else{if(utils[_0xcbb1('0x64')](undefined,_0x1328b9[_0xcbb1('0x1f0')])<_0x2135ec[_0xcbb1('0x1f1')]*0x3c){if(_0x1328b9['Agent']&&!_0x1328b9[_0xcbb1('0x147')][_0xcbb1('0x1f2')]){_0x2b5f25['preview'][_0xcbb1('0xfb')](_0x1328b9['id'])[_0xcbb1('0x18')](function(){_0x2b5f25['updateOriginated'](_0x2135ec);});}else{hopperUtils[_0xcbb1('0x1f3')]({'active':![]},_0x1328b9['id'],0x1)['finally'](function(){_0x2b5f25[_0xcbb1('0xc3')](_0x2135ec);});}}else{_0x2135ec[_0xcbb1('0x1f4')]+=0x1;_0x2b5f25[_0xcbb1('0xc3')](_0x2135ec);if(_0x2135ec[_0xcbb1('0x1f5')]){hopperUtils[_0xcbb1('0xee')]({'active':![],'recallme':![],'UserId':null,'ContactId':_0x1328b9[_0xcbb1('0xe0')],'ListId':_0x1328b9[_0xcbb1('0xe1')],'VoiceQueueId':_0x1328b9['VoiceQueueId']||undefined,'CampaignId':_0x1328b9[_0xcbb1('0xe3')]||undefined})[_0xcbb1('0xa4')](loggerCatch(_0xcbb1('0x1f6')));hopperUtils[_0xcbb1('0xcc')](createObjHistory(_0x2135ec,_0x1328b9,utils['CAMPAIGN_STATUS'][_0xcbb1('0x1f7')],0x17,_0xcbb1('0x1f8')))[_0xcbb1('0xa4')](loggerCatch(_0xcbb1('0x1f9')));}else{_0x2b5f25['saveInDb'](createObjHistory(_0x2135ec,_0x1328b9,utils['CAMPAIGN_STATUS'][_0xcbb1('0x1fa')],0x16,_0xcbb1('0x1fb')),_0xcbb1('0x1fc'),_0xcbb1('0x1fd'));}}}}else{_0x2135ec['outboundBlacklistCallsDay']+=0x1;_0x2b5f25['saveInDb'](createObjHistory(_0x2135ec,_0x1328b9,utils[_0xcbb1('0x6f')][_0xcbb1('0x1fe')],0xd,'Blacklist'),_0xcbb1('0x1ff'),_0xcbb1('0x200'));throw _0xcbb1('0x201');}};};Dialer[_0xcbb1('0x16')]['handleIvr']=function(_0x24bd04){var _0x52f22e=this;var _0x375d31=_0x24bd04[_0xcbb1('0x202')]-_0x24bd04[_0xcbb1('0x83')]-_0x24bd04['temp'];emitCampaignSummary(_0x24bd04);if(_0x375d31>0x0){if(_0x375d31>this[_0xcbb1('0x1d')]){_0x375d31=this[_0xcbb1('0x1d')];}_0x24bd04[_0xcbb1('0x203')]+=_0x375d31;hopperUtils[_0xcbb1('0x204')](_0x24bd04,_0x375d31)[_0xcbb1('0x3f')](function(_0x202c82){_0x24bd04['temp']-=_0x375d31;_0x24bd04[_0xcbb1('0x203')]=_0x24bd04['temp']>0x0?_0x24bd04[_0xcbb1('0x203')]:0x0;if(!utils[_0xcbb1('0x205')](_0x202c82)){_0x24bd04[_0xcbb1('0x6e')]=utils[_0xcbb1('0x6f')]['NO_AVAILABLE_CONTACTS'];logger[_0xcbb1('0x4d')](_0xcbb1('0x206')+_0x24bd04[_0xcbb1('0x49')]);}else{_0x24bd04[_0xcbb1('0x83')]+=_0x202c82['length'];_0x24bd04['message']=utils[_0xcbb1('0x6f')]['RUNNING'];for(var _0xf41bb=0x0;_0xf41bb<_0x202c82[_0xcbb1('0x9c')];_0xf41bb+=0x1){_0x24bd04[_0xcbb1('0x207')]+=0x1;if(_[_0xcbb1('0xf4')](_0x202c82[_0xf41bb])||_[_0xcbb1('0xf4')](_0x202c82[_0xf41bb][_0xcbb1('0x177')])||_[_0xcbb1('0xf4')](_0x202c82[_0xf41bb][_0xcbb1('0x15e')])){_0x52f22e[_0xcbb1('0x153')](_0xcbb1('0x208'),_0x24bd04,_0x202c82[_0xf41bb]);}else{hopperUtils[_0xcbb1('0x209')](_[_0xcbb1('0x7a')](_0x202c82[_0xf41bb],[_0xcbb1('0xe3'),'phone']))[_0xcbb1('0x3f')](_0x52f22e[_0xcbb1('0x1eb')](_0x24bd04,_0x202c82[_0xf41bb]))['catch'](_0x52f22e[_0xcbb1('0x152')](_0xcbb1('0x20a'),_0x24bd04));}}}})[_0xcbb1('0xa4')](loggerGetContactDialer(_0xcbb1('0x20b'),_0x24bd04,_0x375d31));}};Dialer['prototype'][_0xcbb1('0xb6')]=function(_0x53c309,_0x25888a){var _0x2899ad=this;var _0x174fe5=[];if(_0x25888a<0x1||_0x53c309[_0xcbb1('0xb4')]==='booked'){_0x25888a=0x1;}var _0x2ccfc9=Math['floor'](_0x53c309[_0xcbb1('0x13c')]*_0x25888a)-_0x53c309[_0xcbb1('0x83')]-_0x53c309[_0xcbb1('0x203')];if(_0x53c309['dialLimitQueue']>0x0){var _0x1a0e95=_0x53c309['dialLimitQueue']-_0x53c309['originated']-_0x53c309[_0xcbb1('0x13e')]-_0x53c309[_0xcbb1('0x203')]-_0x53c309['pTalking'];if(_0x2ccfc9>_0x1a0e95){_0x2ccfc9=_0x1a0e95;}}if(_0x2ccfc9>0x0){if(_0x53c309[_0xcbb1('0xb4')]===_0xcbb1('0x6')){_0x2ccfc9=0x1;}if(_0x2ccfc9>this[_0xcbb1('0x1d')]){_0x2ccfc9=this[_0xcbb1('0x1d')];}_0x53c309['temp']+=_0x2ccfc9;for(var _0x22ac3a in this[_0xcbb1('0xf7')]){if(typeof this[_0xcbb1('0xf7')][_0x22ac3a]!=='undefined'){if(this[_0xcbb1('0xf7')][_0x22ac3a]['state']===_0xcbb1('0x20c')&&this[_0xcbb1('0xf7')][_0x22ac3a][_0xcbb1('0x8b')]==='reachable'){_0x174fe5[_0xcbb1('0x9d')](this[_0xcbb1('0xf7')][_0x22ac3a]['id']);}}}hopperUtils[_0xcbb1('0x20d')](_0x53c309,_0x174fe5,_0x2ccfc9)[_0xcbb1('0x3f')](function(_0x198148){_0x53c309[_0xcbb1('0x203')]-=_0x2ccfc9;_0x53c309[_0xcbb1('0x203')]=_0x53c309[_0xcbb1('0x203')]>0x0?_0x53c309[_0xcbb1('0x203')]:0x0;if(!utils[_0xcbb1('0x205')](_0x198148)){hopperUtils[_0xcbb1('0x20e')](_0x53c309)[_0xcbb1('0x3f')](sendMessageReschedule(_0x53c309))[_0xcbb1('0xa4')](loggerCatch(_0xcbb1('0x20f')));}else{_0x53c309[_0xcbb1('0x83')]+=_0x198148[_0xcbb1('0x9c')];_0x53c309['message']=_0x53c309['dialMethod']==='booked'?utils[_0xcbb1('0x6f')][_0xcbb1('0x167')]:utils['CAMPAIGN_STATUS'][_0xcbb1('0x210')];for(var _0x305247=0x0;_0x305247<_0x198148[_0xcbb1('0x9c')];_0x305247+=0x1){if(_[_0xcbb1('0xf4')](_0x198148[_0x305247])||_[_0xcbb1('0xf4')](_0x198148[_0x305247][_0xcbb1('0x177')])||_[_0xcbb1('0xf4')](_0x198148[_0x305247][_0xcbb1('0x15e')])){_0x2899ad[_0xcbb1('0x153')](_0xcbb1('0x208'),_0x53c309,_0x198148[_0x305247]);}else{hopperUtils[_0xcbb1('0x211')](_['pick'](_0x198148[_0x305247],[_0xcbb1('0xe2'),'phone']))[_0xcbb1('0x3f')](_0x2899ad[_0xcbb1('0x1eb')](_0x53c309,_0x198148[_0x305247]))[_0xcbb1('0xa4')](_0x2899ad[_0xcbb1('0x152')](_0xcbb1('0x208'),_0x53c309));}}}})[_0xcbb1('0xa4')](loggerGetContactDialer(_0xcbb1('0x212'),_0x53c309,_0x2ccfc9));}};Dialer[_0xcbb1('0x16')][_0xcbb1('0x68')]=function(_0x2fdb92){if(_0x2fdb92[_0xcbb1('0x213')]>0x0){var _0x7287e4=_0x2fdb92[_0xcbb1('0x213')]-_0x2fdb92[_0xcbb1('0x83')]-_0x2fdb92[_0xcbb1('0x13e')];if(_0x7287e4>0x0){this[_0xcbb1('0x214')](_0x2fdb92);}else{loggerPredictiveCalls[_0xcbb1('0x4d')](_0xcbb1('0x215'));}}else{this[_0xcbb1('0x214')](_0x2fdb92);}};Dialer[_0xcbb1('0x16')][_0xcbb1('0x214')]=function(_0x57b8f8){var _0xc1dc82=this;var _0x532d90=[];_0x57b8f8[_0xcbb1('0x83')]+=0x1;for(var _0x32558f in this[_0xcbb1('0xf7')]){if(typeof this[_0xcbb1('0xf7')][_0x32558f]!==_0xcbb1('0xb0')){if(this[_0xcbb1('0xf7')][_0x32558f]['state']===_0xcbb1('0x20c')&&this[_0xcbb1('0xf7')][_0x32558f][_0xcbb1('0x8b')]===_0xcbb1('0x8c')){_0x532d90[_0xcbb1('0x9d')](this[_0xcbb1('0xf7')][_0x32558f]['id']);}}}return this[_0xcbb1('0x20d')](_0x57b8f8['id'],_0x532d90,0x1,_0x57b8f8[_0xcbb1('0x216')],_0x57b8f8)['then'](function(_0x4a3c0e){if(!utils[_0xcbb1('0x205')](_0x4a3c0e)){utils[_0xcbb1('0x6c')](_0x57b8f8,0x1,0x0);return hopperUtils[_0xcbb1('0x20e')](_0x57b8f8)['then'](sendMessageReschedule(_0x57b8f8))['catch'](loggerCatch(_0xcbb1('0x20f')));}else{_0x57b8f8[_0xcbb1('0x6e')]=utils[_0xcbb1('0x6f')][_0xcbb1('0x210')];if(_[_0xcbb1('0xf4')](_0x4a3c0e[0x0])||_[_0xcbb1('0xf4')](_0x4a3c0e[0x0][_0xcbb1('0x177')])||_[_0xcbb1('0xf4')](_0x4a3c0e[0x0][_0xcbb1('0x15e')])){_0xc1dc82['emptyContact'](_0xcbb1('0x208'),_0x57b8f8,_0x4a3c0e[0x0]);}else{return hopperUtils[_0xcbb1('0x211')](_[_0xcbb1('0x7a')](_0x4a3c0e[0x0],['VoiceQueueId',_0xcbb1('0x15e')]))['then'](_0xc1dc82['checkContactBlack'](_0x57b8f8,_0x4a3c0e[0x0]))['catch'](_0xc1dc82['loggerHandler'](_0xcbb1('0x217'),_0x57b8f8));}}})[_0xcbb1('0xa4')](loggerGetContactDialer(_0xcbb1('0x218'),_0x57b8f8,0x1));};Dialer[_0xcbb1('0x16')][_0xcbb1('0x1de')]=function(_0x2480ba,_0x4af14a,_0xbfbf2a,_0x478f8a,_0xe30ce9,_0x552e5a){loggerPredictive['info']('--------\x20Drop\x20Rate\x20--------');loggerPredictive[_0xcbb1('0x4d')](_0xcbb1('0x219'),_0x2480ba);loggerPredictive[_0xcbb1('0x4d')]('Interval:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x4af14a);loggerPredictive[_0xcbb1('0x4d')](_0xcbb1('0x21a'),_0xbfbf2a);loggerPredictive['info'](_0xcbb1('0x21b'),_0x478f8a);loggerPredictive[_0xcbb1('0x4d')]('Amax:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0xe30ce9);loggerPredictive['info'](_0xcbb1('0x57'));return new Promise(function(_0xdd54d,_0x19f6a0){if(_0x2480ba<=0x0||isNaN(_0x2480ba)){return _0x19f6a0(msgResponse('[abandonmentRate]',_0xcbb1('0x88'),_0xcbb1('0x21c')+_0x2480ba));}if(_0xbfbf2a<=0x0||isNaN(_0xbfbf2a)){return _0x19f6a0(msgResponse(_0xcbb1('0x21d'),_0xcbb1('0x88'),_0xcbb1('0x21e')+_0xbfbf2a));}if(_0x478f8a<=0x0||isNaN(_0x478f8a)){return _0x19f6a0(msgResponse('[abandonmentRate]',_0xcbb1('0x88'),'p\x20=\x20'+_0x478f8a));}if(_0x4af14a<=0x0||isNaN(_0x4af14a)){return _0x19f6a0(msgResponse(_0xcbb1('0x21d'),_0xcbb1('0x88'),_0xcbb1('0x21f')+_0x4af14a));}if(_0xe30ce9<=0x0||isNaN(_0xe30ce9)){return _0x19f6a0(msgResponse('[abandonmentRate]',_0xcbb1('0x88'),_0xcbb1('0x220')+_0xe30ce9));}_0x552e5a=_0x552e5a||0x0;var _0x50b507=0x1/_0xbfbf2a;var _0x2f914b=0x0;var _0x4eeeb0=0x0;var _0x4e0812=0x0;var _0x1d48fd=0x0;for(var _0x5dc5c4=0x0;_0x4e0812<_0xe30ce9;_0x5dc5c4+=0x1){_0x4eeeb0=_0x5dc5c4/_0x4af14a;_0x2f914b=(_0x478f8a*_0x4eeeb0+_0x552e5a)/_0x50b507;_0x4e0812=utils[_0xcbb1('0x221')](_0x2f914b,_0x2480ba);_0x1d48fd=_0x2f914b/_0x2480ba*(0x1-utils[_0xcbb1('0x221')](_0x2f914b,_0x2480ba));}return _0xdd54d({'erlangCalls':_0x5dc5c4,'erlangCallToSecond':_0x4af14a/_0x5dc5c4,'erlangAbandonmentRate':_0x4e0812,'erlangBusyFactor':_0x1d48fd});});};Dialer[_0xcbb1('0x16')]['busyFactor']=function(_0xeda3c0,_0x24e151,_0xfa4393,_0x51cb71,_0x32b7c1,_0x9cb4a){loggerPredictive[_0xcbb1('0x4d')]('----\x20Agent\x20Busy\x20Factor\x20----');loggerPredictive[_0xcbb1('0x4d')](_0xcbb1('0x219'),_0xeda3c0);loggerPredictive['info'](_0xcbb1('0x222'),_0x24e151);loggerPredictive[_0xcbb1('0x4d')](_0xcbb1('0x21a'),_0xfa4393);loggerPredictive['info'](_0xcbb1('0x21b'),_0x51cb71);loggerPredictive[_0xcbb1('0x4d')](_0xcbb1('0x223'),_0x32b7c1);loggerPredictive['info'](_0xcbb1('0x57'));return new Promise(function(_0x404c47,_0xdba2a6){if(_0xeda3c0<=0x0||isNaN(_0xeda3c0)){return _0xdba2a6(msgResponse(_0xcbb1('0x224'),_0xcbb1('0x88'),_0xcbb1('0x21c')+_0xeda3c0));}if(_0xfa4393<=0x0||isNaN(_0xfa4393)){return _0xdba2a6(msgResponse(_0xcbb1('0x224'),_0xcbb1('0x88'),_0xcbb1('0x21e')+_0xfa4393));}if(_0x51cb71<=0x0||isNaN(_0x51cb71)){return _0xdba2a6(msgResponse('[busyFactor]',_0xcbb1('0x88'),_0xcbb1('0x225')+_0x51cb71));}if(_0x24e151<=0x0||isNaN(_0x24e151)){return _0xdba2a6(msgResponse('[busyFactor]','Error',_0xcbb1('0x21f')+_0x24e151));}if(_0x32b7c1<=0x0||isNaN(_0x32b7c1)){return _0xdba2a6(msgResponse('[busyFactor]',_0xcbb1('0x88'),'Umin\x20=\x20'+_0x32b7c1));}_0x9cb4a=_0x9cb4a||0x0;var _0x589060=0x1/_0xfa4393;var _0x1c8f81=0x0;var _0x545cfa=0x0;var _0x946216=0x0;var _0x33ff1a=0x0;for(var _0x309987=0x0;_0x33ff1a<_0x32b7c1;_0x309987+=0x1){_0x545cfa=_0x309987/_0x24e151;_0x1c8f81=(_0x51cb71*_0x545cfa+_0x9cb4a)/_0x589060;_0x946216=utils['erlangb'](_0x1c8f81,_0xeda3c0);_0x33ff1a=_0x1c8f81/_0xeda3c0*(0x1-utils[_0xcbb1('0x221')](_0x1c8f81,_0xeda3c0));}return _0x404c47({'erlangCalls':_0x309987,'erlangCallToSecond':_0x24e151/_0x309987,'erlangAbandonmentRate':_0x946216,'erlangBusyFactor':_0x33ff1a});});};module[_0xcbb1('0x226')]=Dialer;