Built motion from commit e1760111.|2.6.18

[motion2.git] / server / services / ami / dialer / index.js

// *************************************************************************
// *                                                                       *
// * xCALLY Motion -  The Omnichannel Contact Center                       *
// * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
// *                                                                       *
// *************************************************************************
// *                                                                       *
// * Email: info@xcally.com                                                *
// * Website: https://www.xcally.com                                       *
// *                                                                       *
// *************************************************************************
// *                                                                       *
// * The SOFTWARE PRODUCT is protected by copyright laws and international *
// * copyright treaties, as well as other intellectual property laws and   *
// * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
// *                                                                       *
// *************************************************************************
var 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_0x251374=function(_0x400458){while(--_0x400458){_0x47e549['push'](_0x47e549['shift']());}};_0x251374(++_0x2e53d6);}(_0x2d16,0x167));var _0x62d1=function(_0x118bb2,_0x57a6db){_0x118bb2=_0x118bb2-0x0;var _0x4be656=_0x2d16[_0x118bb2];return _0x4be656;};'use strict';var util=require(_0x62d1('0x0'));var _=require(_0x62d1('0x1'));var uuid=require(_0x62d1('0x2'));var moment=require(_0x62d1('0x3'));var rr=require('rr');var Redis=require(_0x62d1('0x4'));var utils=require(_0x62d1('0x5'));var hopperUtils=require(_0x62d1('0x6'));var ut=require(_0x62d1('0x7'));var config=require('../../../config/environment/');var logger=require(_0x62d1('0x8'))(_0x62d1('0x9'));var loggerBooked=require(_0x62d1('0x8'))(_0x62d1('0xa'));var loggerPredictive=require('../../../config/logger')(_0x62d1('0xb'));var loggerPredictiveCalls=require(_0x62d1('0x8'))(_0x62d1('0xc'));var loggerSyncQueueSummary=require('../../../config/logger')('syncQueueSummary');var ami=require(_0x62d1('0xd'));config[_0x62d1('0xe')]=_['defaults'](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x62d1('0xf'))(new Redis(config[_0x62d1('0xe')]));var cmHopper=require('../rpc/cmHopper');var voiceQueueRt=require(_0x62d1('0x10'));var RpcSetting=require(_0x62d1('0x11'));var Interval=require(_0x62d1('0x12'));var Action=require(_0x62d1('0x13'));var History=require('./models/history');var Final=require(_0x62d1('0x14'));var AgentComplete=require(_0x62d1('0x15'));var QueueCallerAbandon=require(_0x62d1('0x16'));var Hangup=require('./models/hangup');var ipAgi=process[_0x62d1('0x17')][_0x62d1('0x18')]||'127.0.0.1';var previewRecallmeReminderInterval=0x1;var Sequence=function(){};Sequence[_0x62d1('0x19')][_0x62d1('0x1a')]=function(_0xdc0bd2){this['tail']=this['tail']?this[_0x62d1('0x1b')]['finally'](_0xdc0bd2):_0xdc0bd2();};function Dialer(_0x244941,_0x144034){this['sequence']=new Sequence();this['preview']=_0x144034;this[_0x62d1('0x1c')]=_0x244941[_0x62d1('0x1c')];this[_0x62d1('0x1d')]=_0x244941[_0x62d1('0x1d')];this[_0x62d1('0x1e')]=_0x244941['agents'];this[_0x62d1('0x1f')]=_0x244941[_0x62d1('0x1f')];this[_0x62d1('0x20')]=config['maxNumberOriginate']||0x2;this[_0x62d1('0x21')]={};this[_0x62d1('0x22')]={};this[_0x62d1('0x23')]={};this['uniqueId']={};this[_0x62d1('0x24')]={};this[_0x62d1('0x25')]={};this[_0x62d1('0x26')]={};this[_0x62d1('0x27')]={};this['queueBooked']={};this[_0x62d1('0x28')]={};this[_0x62d1('0x29')]={};ami['on'](_0x62d1('0x2a'),this['syncAgentConnect']['bind'](this));ami['on'](_0x62d1('0x2b'),this[_0x62d1('0x2c')]['bind'](this));ami['on'](_0x62d1('0x2d'),this[_0x62d1('0x2e')][_0x62d1('0x2f')](this));ami['on'](_0x62d1('0x30'),this['syncAgentComplete'][_0x62d1('0x2f')](this));ami['on'](_0x62d1('0x31'),this['syncQueueSummary']['bind'](this));ami['on'](_0x62d1('0x32'),this[_0x62d1('0x33')][_0x62d1('0x2f')](this));ami['on']('hangup',this[_0x62d1('0x34')][_0x62d1('0x2f')](this));ami['on'](_0x62d1('0x35'),this['syncNewExten']['bind'](this));ami['on'](_0x62d1('0x36'),this[_0x62d1('0x37')][_0x62d1('0x2f')](this));ami['on'](_0x62d1('0x38'),this[_0x62d1('0x39')][_0x62d1('0x2f')](this));ami['on'](_0x62d1('0x3a'),this[_0x62d1('0x3b')]['bind'](this));this['loopCampaigns']();this[_0x62d1('0x3c')]();RpcSetting[_0x62d1('0x3d')]()[_0x62d1('0x3e')](function(_0x34a5d3){previewRecallmeReminderInterval=_0x34a5d3['previewRecallmeReminderInterval'];});}function isNotNull(_0x586c7b){return _0x586c7b!==null&&!_['isUndefined'](_0x586c7b);}function msgResponse(_0xa682ae,_0x5ccdec,_0x319ca2){return{'action':_0xa682ae,'response':_0x5ccdec,'message':_0x319ca2,'stack':_0x319ca2};}function emit(_0x216725,_0x3dcc74,_0x14244a){io['to'](_0x216725)['emit'](_0x3dcc74,_0x14244a);}function emitOutboundVoiceQueueSummary(_0x5cf88f){if(_0x5cf88f['type']===_0x62d1('0x3f')){logger[_0x62d1('0x40')](_0x62d1('0x41'),util[_0x62d1('0x42')](_0x5cf88f,{'showHidden':![],'depth':null}));emit(util['format'](_0x62d1('0x43'),_0x5cf88f['name']),_0x62d1('0x44'),_0x5cf88f);}}function checkGetDataPredictive(_0x212efd){if(isNotNull(_0x212efd)&&!_[_0x62d1('0x45')](_0x212efd)){loggerPredictive[_0x62d1('0x46')](_0x62d1('0x47'));loggerPredictive[_0x62d1('0x46')]('Total\x20Calls:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x212efd[_0x62d1('0x48')]);loggerPredictive[_0x62d1('0x46')]('Answered\x20Calls:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x212efd['predictiveIntervalAnsweredCalls']);loggerPredictive[_0x62d1('0x46')](_0x62d1('0x49'),_0x212efd[_0x62d1('0x4a')]);loggerPredictive['info'](_0x62d1('0x4b'),_0x212efd[_0x62d1('0x4c')]);loggerPredictive[_0x62d1('0x46')](_0x62d1('0x4d'),_0x212efd[_0x62d1('0x4e')]);loggerPredictive[_0x62d1('0x46')](_0x62d1('0x4f'),_0x212efd[_0x62d1('0x50')]);loggerPredictive[_0x62d1('0x46')](_0x62d1('0x51'));if(_0x212efd[_0x62d1('0x48')]>0x0){if(!_[_0x62d1('0x52')](_0x212efd[_0x62d1('0x50')])&&_0x212efd['predictiveIntervalAvgTalktime']>0x0){return!![];}loggerPredictive[_0x62d1('0x46')](_0x62d1('0x53'));if(!_[_0x62d1('0x52')](_0x212efd[_0x62d1('0x4e')])&&_0x212efd[_0x62d1('0x4e')]>0x0){return!![];}loggerPredictive[_0x62d1('0x46')](_0x62d1('0x54'));}else{loggerPredictive['info'](_0x62d1('0x55'));}}else{loggerPredictive[_0x62d1('0x46')]('History\x20information\x20are\x20empty');}return![];}function mergeDataErlangB(_0x8189a1){return function(_0x2b8978){loggerPredictive['info'](_0x62d1('0x56'));loggerPredictive[_0x62d1('0x46')](_0x62d1('0x57'),_0x2b8978[_0x62d1('0x58')]);loggerPredictive['info']('One\x20call\x20every:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x2b8978['erlangCallToSecond']);loggerPredictive['info']('Drop\x20Rate:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x2b8978['erlangAbandonmentRate']);loggerPredictive[_0x62d1('0x46')](_0x62d1('0x59'),_0x2b8978[_0x62d1('0x5a')]);loggerPredictive[_0x62d1('0x46')](_0x62d1('0x5b'),_0x2b8978[_0x62d1('0x5c')]);loggerPredictive[_0x62d1('0x46')]('---------------------------');_[_0x62d1('0x5d')](_0x8189a1,_0x2b8978);};}function ifInterval(_0xf507ec,_0x22197a){if(_[_0x62d1('0x52')](_0x22197a)){return![];}return utils[_0x62d1('0x5e')](undefined,_0x22197a)<_0xf507ec*0x3c;}function clearPredictiveAttributes(_0x555436){if(_0x555436['startProgressive']){_0x555436[_0x62d1('0x26')]=undefined;loggerPredictive[_0x62d1('0x40')](_0x555436['name'],_0x62d1('0x5f'));}if(_0x555436[_0x62d1('0x25')]){_0x555436[_0x62d1('0x25')]=undefined;loggerPredictive[_0x62d1('0x40')](_0x555436[_0x62d1('0x60')],_0x62d1('0x61'));}if(_0x555436[_0x62d1('0x62')]){clearInterval(_0x555436[_0x62d1('0x62')]);_0x555436[_0x62d1('0x62')]=undefined;loggerPredictive[_0x62d1('0x40')](_0x555436[_0x62d1('0x60')],_0x62d1('0x63'));}}function loggerCatchPredictive(_0x29d0fd,_0x59cf76){return function(_0x250cce){loggerPredictive['error'](_0x59cf76[_0x62d1('0x60')],_0x29d0fd);loggerPredictive[_0x62d1('0x64')](_0x250cce[_0x62d1('0x65')]);clearPredictiveAttributes(_0x59cf76);};}function loggerCatch(_0x57e227){return function(_0x5e98ee){logger['error'](_0x57e227,util[_0x62d1('0x42')](_0x5e98ee,{'showHidden':![],'depth':null}));};}function loggerGetContactDialer(_0x1622b7,_0x142931,_0x313726){return function(_0x2f7ff7){utils[_0x62d1('0x66')](_0x142931,_0x313726,0x0);logger[_0x62d1('0x64')](_0x1622b7,util[_0x62d1('0x42')](_0x2f7ff7,{'showHidden':![],'depth':null}));};}function sendMessageReschedule(_0x102ab0){return function(_0x4f483b){if(isNotNull(_0x4f483b)&&isNotNull(_0x4f483b[0x0])){if(_0x4f483b[0x0][_0x62d1('0x67')]>0x0){_0x102ab0['message']=utils[_0x62d1('0x68')][_0x62d1('0x69')];logger['info'](_0x62d1('0x6a')+_0x102ab0[_0x62d1('0x60')],_0x4f483b[0x0][_0x62d1('0x67')],_0x62d1('0x6b'));}else{_0x102ab0['message']=utils['CAMPAIGN_STATUS'][_0x62d1('0x6c')];logger['info'](_0x62d1('0x6d')+_0x102ab0[_0x62d1('0x60')]);}}};}function createObjHistory(_0x299b36,_0x267271,_0x322543,_0x207427,_0xae4881){_0x299b36[_0x62d1('0x6e')]=_0x322543;var _0x3e0732=new Action(_0x299b36,_0x267271);var _0x5e3b7d=new History(_0x3e0732);_0x5e3b7d[_0x62d1('0x6f')]=_0x207427;_0x5e3b7d[_0x62d1('0x70')]=_0xae4881;_0x5e3b7d[_0x62d1('0x71')]=_0x3e0732[_0x62d1('0x72')];return _0x5e3b7d;}function unlockQueueStatus(_0x59505e,_0x3043e9){setTimeout(function(){if(_[_0x62d1('0x52')](_0x59505e[_0x62d1('0x73')])){loggerBooked[_0x62d1('0x64')](_0x62d1('0x74'),_0x3043e9);}_0x59505e[_0x62d1('0x73')]=!![];loggerBooked[_0x62d1('0x46')](_0x62d1('0x75'),_0x3043e9,JSON['stringify'](_['pick'](_0x59505e,['name','queueStatusComplete'])));},0x1f3);}function checkInterval(_0x3fdf6e){return function(){if(!isNotNull(_0x3fdf6e[_0x62d1('0x76')])){_0x3fdf6e['message']=utils[_0x62d1('0x68')]['NULL_INTERVAL'];throw _0x3fdf6e['name']+'\x20INTERVAL_IS_NULL';}if(!isNotNull(_0x3fdf6e[_0x62d1('0x76')][_0x62d1('0x77')])){_0x3fdf6e['message']=utils[_0x62d1('0x68')][_0x62d1('0x78')];throw _0x3fdf6e[_0x62d1('0x60')]+_0x62d1('0x79');}if(!isNotNull(_[_0x62d1('0x45')](_0x3fdf6e[_0x62d1('0x76')][_0x62d1('0x77')]))){_0x3fdf6e['message']=utils[_0x62d1('0x68')][_0x62d1('0x78')];throw _0x3fdf6e[_0x62d1('0x60')]+_0x62d1('0x79');}};}function checkIsIVRCampaignActive(_0x2fc747){return function(){if(!utils['isIVRCampaignActive'](_0x2fc747)){_0x2fc747[_0x62d1('0x6e')]=utils['CAMPAIGN_STATUS'][_0x62d1('0x7a')];throw _0x2fc747['name']+_0x62d1('0x7b');}};}function emitCampaignSummary(_0x266d7b){if(utils[_0x62d1('0x7c')](_0x266d7b)){emit(util[_0x62d1('0x7d')](_0x62d1('0x7e'),_0x266d7b[_0x62d1('0x60')]),_0x62d1('0x7f'),_0x266d7b);}}function loggerCatchQueueSummary(_0xc1afda,_0x30256d){return function(_0x293ef9){clearPredictiveAttributes(_0x30256d);emitCampaignSummary(_0x30256d);loggerSyncQueueSummary[_0x62d1('0x40')](_0xc1afda,util[_0x62d1('0x42')](_0x293ef9,{'showHidden':![],'depth':null}));};}function notSendMessagesCampaign(_0x35b8dd){if(_0x35b8dd[_0x62d1('0x80')]){if(_0x35b8dd[_0x62d1('0x81')]===0x0){_0x35b8dd[_0x62d1('0x80')]=![];_0x35b8dd[_0x62d1('0x6e')]=utils[_0x62d1('0x68')][_0x62d1('0x7a')];loggerSyncQueueSummary[_0x62d1('0x40')](_0x62d1('0x82'),_0x35b8dd[_0x62d1('0x60')],_0x62d1('0x83'));}else{_0x35b8dd['message']=utils[_0x62d1('0x68')][_0x62d1('0x84')];loggerSyncQueueSummary[_0x62d1('0x40')](_0x62d1('0x82'),_0x35b8dd[_0x62d1('0x60')],_0x62d1('0x85'));}emitCampaignSummary(_0x35b8dd);}}function myreject(_0x5307f8){return function(_0x1159cc){return _0x5307f8(msgResponse(_0x62d1('0x86'),_0x62d1('0x87'),JSON[_0x62d1('0x88')](_0x1159cc)));};}Dialer[_0x62d1('0x19')]['isTrunkReachable']=function(_0x7da25e){return!_['isUndefined'](_0x7da25e)&&_0x7da25e&&!_[_0x62d1('0x52')](_0x7da25e['name'])&&!_['isUndefined'](_0x7da25e[_0x62d1('0x89')])&&_0x7da25e['active']&&(this[_0x62d1('0x1f')][util['format'](_0x62d1('0x8a'),_0x7da25e[_0x62d1('0x60')])][_0x62d1('0x8b')]===_0x62d1('0x8c')||this[_0x62d1('0x1f')][util[_0x62d1('0x7d')](_0x62d1('0x8a'),_0x7da25e[_0x62d1('0x60')])][_0x62d1('0x8b')]==='unmonitored');};Dialer['prototype'][_0x62d1('0x8d')]=function(_0x274658){var _0x39d81d=this;return function(){if(!_0x39d81d[_0x62d1('0x8e')](_0x274658[_0x62d1('0x8f')])){if(!_0x39d81d[_0x62d1('0x8e')](_0x274658[_0x62d1('0x90')])){_0x274658[_0x62d1('0x6e')]=utils[_0x62d1('0x68')][_0x62d1('0x91')];throw _0x274658[_0x62d1('0x60')]+_0x62d1('0x92');}}};};Dialer[_0x62d1('0x19')]['checkIfTime']=function(_0x190e53,_0x83b753,_0x49ea39,_0x1d8502){var _0x44feb7=this;return function(){var _0x4ca6ee=!![];return _0x44feb7[_0x62d1('0x93')](_0x190e53,_0x83b753,_0x49ea39,_0x1d8502,_0x4ca6ee);};};Dialer[_0x62d1('0x19')][_0x62d1('0x94')]=function(_0x4a1436,_0x451a97,_0x23482d,_0x5941fa){var _0x4a218b=this;return function(){var _0x194886=![];return _0x4a218b[_0x62d1('0x93')](_0x4a1436['Intervals'],_0x451a97,_0x23482d,_0x5941fa,_0x194886);};};Dialer[_0x62d1('0x19')][_0x62d1('0x93')]=function(_0x3d1b54,_0x4834aa,_0x1b894d,_0x5a64f7,_0x2274cb){var _0x2e33eb=[];return new Promise(function(_0x19e2ee,_0x16be20){if(!isNotNull(_0x3d1b54)){_0x5a64f7[_0x62d1('0x6e')]=utils[_0x62d1('0x68')][_0x62d1('0x78')];return _0x16be20(msgResponse('ifTime',_0x62d1('0x95'),_0x1b894d+_0x62d1('0x96')));}if(_[_0x62d1('0x45')](_0x3d1b54)){_0x5a64f7[_0x62d1('0x6e')]=utils['CAMPAIGN_STATUS'][_0x62d1('0x97')];return _0x16be20(msgResponse('ifTime',_0x62d1('0x95'),_0x1b894d+_0x62d1('0x98')));}if(_0x4834aa&&_['isUndefined'](config[_0x62d1('0x99')][_0x4834aa])){_0x5a64f7['message']=utils[_0x62d1('0x68')]['UNKNOWN_TIMEZONE'];return _0x16be20(msgResponse('ifTime',_0x62d1('0x95'),_0x1b894d+_0x62d1('0x9a')+_0x4834aa));}if(_[_0x62d1('0x9b')](_0x3d1b54)){for(var _0x306582=0x0;_0x306582<_0x3d1b54['length'];_0x306582+=0x1){_0x2e33eb['push'](ami[_0x62d1('0x9c')]({'action':_0x62d1('0x9d'),'command':util['format'](_0x62d1('0x9e'),_0x3d1b54[_0x306582][_0x62d1('0x9f')],!_[_0x62d1('0x52')](config['timezones'][_0x4834aa])?_0x4834aa:'')})[_0x62d1('0x3e')](function(_0x41aebf){return _0x41aebf['content'][_0x62d1('0xa0')](_0x62d1('0xa1'))>=0x0;})['catch'](myreject(_0x16be20)));}}else{_0x2e33eb[_0x62d1('0xa2')](ami[_0x62d1('0x9c')]({'action':_0x62d1('0x9d'),'command':util[_0x62d1('0x7d')](_0x62d1('0x9e'),_0x3d1b54,!_[_0x62d1('0x52')](config[_0x62d1('0x99')][_0x4834aa])?_0x4834aa:'')})[_0x62d1('0x3e')](function(_0x394b4a){return _0x394b4a[_0x62d1('0xa3')]['indexOf'](_0x62d1('0xa1'))>=0x0;})[_0x62d1('0xa4')](myreject(_0x16be20)));}Promise[_0x62d1('0xa5')](_0x2e33eb)[_0x62d1('0x3e')](function(_0x51d871){var _0xff8a34=_[_0x62d1('0xa6')](_0x51d871);if(_0xff8a34){return _0x19e2ee(_0xff8a34);}else{_0x5a64f7[_0x62d1('0x6e')]=_0x2274cb?utils[_0x62d1('0x68')][_0x62d1('0xa7')]:utils[_0x62d1('0x68')][_0x62d1('0xa8')];return _0x16be20(msgResponse(_0x62d1('0xa9'),'Failure','Global:\x20'+_0x2274cb+'\x20'+_0x1b894d+_0x62d1('0xaa')+util['inspect'](_0x3d1b54,{'showHidden':![],'depth':null})+_0x62d1('0xab')+_0x4834aa));}})[_0x62d1('0xa4')](function(_0x892c86){return _0x16be20(msgResponse(_0x62d1('0xac'),'Failure',JSON['stringify'](_0x892c86)));});});};Dialer[_0x62d1('0x19')][_0x62d1('0xad')]=function(){var _0x9f3279=this;return cmHopper[_0x62d1('0xae')]({'active':![]},{'where':{'active':!![]}})[_0x62d1('0x3e')](function(){setInterval(function(){_0x9f3279[_0x62d1('0xaf')]();},0x3e8);});};Dialer['prototype'][_0x62d1('0xaf')]=function(){var _0x58012b=this;var _0x42d894;for(var _0x282da5 in this[_0x62d1('0x1d')]){if(typeof this['campaigns'][_0x282da5]!=='undefined'){_0x42d894=this[_0x62d1('0x1d')][_0x282da5];if(utils[_0x62d1('0x7c')](_0x42d894)&&utils['isIVRCampaignActive'](_0x42d894)){_0x42d894[_0x62d1('0x80')]=!![];Promise[_0x62d1('0xb0')]()[_0x62d1('0x3e')](checkIsIVRCampaignActive(_0x42d894))[_0x62d1('0x3e')](checkInterval(_0x42d894))[_0x62d1('0x3e')](_0x58012b['checkIsTrunkReachable'](_0x42d894))[_0x62d1('0x3e')](_0x58012b[_0x62d1('0xb1')](_0x42d894[_0x62d1('0xb2')],_0x42d894[_0x62d1('0xb3')],_0x42d894[_0x62d1('0x60')],_0x42d894))[_0x62d1('0x3e')](_0x58012b[_0x62d1('0x94')](_0x42d894[_0x62d1('0x76')],_0x42d894[_0x62d1('0xb3')],_0x42d894[_0x62d1('0x60')],_0x42d894))[_0x62d1('0x3e')](_0x58012b[_0x62d1('0xb4')](_0x42d894))[_0x62d1('0xa4')](loggerCatchQueueSummary(_0x62d1('0xb5'),_0x42d894));}else{notSendMessagesCampaign(_0x42d894);}}}};Dialer[_0x62d1('0x19')][_0x62d1('0xb6')]=function(_0x58c03e){if(_0x58c03e[_0x62d1('0xb7')]!==_0x62d1('0xb')){clearPredictiveAttributes(_0x58c03e);}switch(_0x58c03e[_0x62d1('0xb7')]){case _0x62d1('0xb8'):this[_0x62d1('0xb9')](_0x58c03e,0x1);break;case _0x62d1('0xba'):this[_0x62d1('0xb9')](_0x58c03e,_0x58c03e[_0x62d1('0xbb')]);break;case _0x62d1('0xb'):this[_0x62d1('0xb')](_0x58c03e);break;case'booked':this['handlePower'](_0x58c03e,0x1);break;default:logger[_0x62d1('0x64')](_0x62d1('0xbc'),_0x58c03e['name'],_0x62d1('0xbd'));}};Dialer[_0x62d1('0x19')][_0x62d1('0xac')]=function(_0x3a78b3,_0x509bb4){var _0x4bf4b5=_0x3a78b3[_0x62d1('0xb3')];var _0x4052f4=_0x509bb4?_0x3a78b3[_0x62d1('0xb2')]:_0x3a78b3[_0x62d1('0x76')][_0x62d1('0x77')];logger['silly']('Dialer::ifTime()',_0x4052f4,_0x4bf4b5,_0x3a78b3[_0x62d1('0x60')],util['format'](_0x62d1('0xbe'),_0x3a78b3[_0x62d1('0x60')],_0x3a78b3['id']));var _0x1377c5=null;return Interval['intervalIftime'](_0x4052f4,_0x4bf4b5)[_0x62d1('0x3e')](function(_0x11e25e){if(_0x11e25e===!![]){return _0x11e25e;}else{_0x3a78b3['message']=_0x509bb4?utils[_0x62d1('0x68')][_0x62d1('0xa7')]:utils[_0x62d1('0x68')]['OVERTIME_INTERVAL'];_0x1377c5=msgResponse(_0x62d1('0xa9'),_0x62d1('0x95'),_0x62d1('0xbf')+_0x509bb4+'\x20'+_0x3a78b3[_0x62d1('0x60')]+_0x62d1('0xaa')+util[_0x62d1('0x42')](_0x4052f4,{'showHidden':![],'depth':null})+_0x62d1('0xab')+_0x4bf4b5);}if(_0x1377c5!==null){logger[_0x62d1('0xc0')]('Dialer::ifTime()\x20errResponse\x20NOT\x20NULL:',_0x1377c5);_0x1377c5[_0x62d1('0xc1')]=_0x509bb4;throw _0x1377c5;}})[_0x62d1('0xa4')](function(_0x4d5a40){logger['error'](_0x62d1('0xc2'),_0x4d5a40);throw msgResponse(_0x62d1('0x86'),_0x62d1('0x87'),util[_0x62d1('0x42')](_0x4d5a40,{'showHidden':![],'depth':null}));});};Dialer[_0x62d1('0x19')]['syncAgentConnect']=function(_0x22a1ec){if(this['voiceQueues'][_0x22a1ec['queue']]){if(this['uniqueId'][_0x22a1ec[_0x62d1('0xc3')]]&&this[_0x62d1('0xc4')][_0x22a1ec[_0x62d1('0xc3')]][_0x62d1('0xc5')]!=='ivr'){this[_0x62d1('0xc6')](this[_0x62d1('0x1c')][_0x22a1ec[_0x62d1('0xc7')]]);this[_0x62d1('0xc4')][_0x22a1ec[_0x62d1('0xc3')]][_0x62d1('0xc8')]=moment()[_0x62d1('0x7d')](_0x62d1('0xc9'));}}};Dialer[_0x62d1('0x19')][_0x62d1('0xca')]=function(_0x37343b){var _0x48635f=this[_0x62d1('0xc4')][_0x37343b['uniqueid']];if(this[_0x62d1('0x1c')][_0x37343b[_0x62d1('0xc7')]]){if(_0x48635f&&_0x48635f[_0x62d1('0xc5')]!==_0x62d1('0xcb')){delete this[_0x62d1('0xc4')][_0x37343b['uniqueid']];this[_0x62d1('0x1c')][_0x37343b[_0x62d1('0xc7')]][_0x62d1('0xcc')]+=0x1;var _0x4a3c1d=new AgentComplete(_0x48635f,_0x37343b);if(_0x37343b[_0x62d1('0xcd')]===_0x62d1('0xce')){_0x4a3c1d[_0x62d1('0xcf')]=this['voiceQueues'][_0x37343b[_0x62d1('0xc7')]]['dialQueueProject2']&&this['voiceQueues'][_0x37343b['queue']]['dialAgiAfterHangupAgent']?moment()[_0x62d1('0x7d')](_0x62d1('0xc9')):undefined;}hopperUtils[_0x62d1('0xd0')](_0x4a3c1d)['catch'](loggerCatch(_0x62d1('0xd1')));hopperUtils[_0x62d1('0xd2')](_0x4a3c1d)[_0x62d1('0xa4')](loggerCatch(_0x62d1('0xd3')));}}};Dialer[_0x62d1('0x19')]['syncQueueCallerAbandon']=function(_0x31c7f5){var _0x1594f7=this[_0x62d1('0xc4')][_0x31c7f5[_0x62d1('0xc3')]];var _0x7a4211=this;var _0xa1fcaf=![];var _0x5c0dc2;var _0x1e9f10;if(this['voiceQueues'][_0x31c7f5[_0x62d1('0xc7')]]){if(_0x1594f7&&_0x1594f7[_0x62d1('0xc5')]!==_0x62d1('0xcb')){delete this[_0x62d1('0xc4')][_0x31c7f5['uniqueid']];this[_0x62d1('0xc6')](this[_0x62d1('0x1c')][_0x31c7f5[_0x62d1('0xc7')]]);_0x1594f7[_0x62d1('0xd4')]=moment()[_0x62d1('0x7d')](_0x62d1('0xc9'));var _0x494226=new QueueCallerAbandon(_0x1594f7,_0x31c7f5);if(utils[_0x62d1('0x5e')](_0x1594f7['droptime'],_0x1594f7[_0x62d1('0xd5')])>=_0x1594f7[_0x62d1('0xd6')]){this[_0x62d1('0x1c')][_0x31c7f5[_0x62d1('0xc7')]][_0x62d1('0x4a')]+=0x1;this[_0x62d1('0x1c')][_0x31c7f5[_0x62d1('0xc7')]][_0x62d1('0xd7')]+=0x1;this[_0x62d1('0x1c')][_0x31c7f5[_0x62d1('0xc7')]][_0x62d1('0xd8')]+=0x1;_0x494226['state']=0xa;_0x494226[_0x62d1('0x70')]=_0x62d1('0xd9');_0x494226[_0x62d1('0xda')]=_0x62d1('0xdb');_0x494226[_0x62d1('0xcf')]=this[_0x62d1('0x1c')][_0x31c7f5[_0x62d1('0xc7')]][_0x62d1('0xdc')]?moment()['format'](_0x62d1('0xc9')):undefined;_0x494226[_0x62d1('0xdd')]+=0x1;_0x494226[_0x62d1('0xde')]+=0x1;_0x5c0dc2=this[_0x62d1('0x1c')][_0x31c7f5[_0x62d1('0xc7')]][_0x62d1('0xdf')];_0x1e9f10=this[_0x62d1('0x1c')][_0x31c7f5[_0x62d1('0xc7')]][_0x62d1('0xe0')];hopperUtils[_0x62d1('0xe1')](_0x494226,_0x494226[_0x62d1('0x6f')],_0x1594f7['voiceQueue'])[_0x62d1('0x3e')](function(_0x2d92c4){_0xa1fcaf=_0x2d92c4[_0x62d1('0xe2')]==0x1;if(_0x494226[_0x62d1('0xdd')]>=_0x7a4211[_0x62d1('0x1c')][_0x31c7f5[_0x62d1('0xc7')]][_0x62d1('0xe3')]){_0x7a4211[_0x62d1('0xe4')](_0x494226,_0x2d92c4[_0x62d1('0xe2')]);}else{hopperUtils['rescheduleContact']({'active':![],'countdropretry':_0x494226[_0x62d1('0xdd')],'scheduledat':moment()['add'](_0x7a4211[_0x62d1('0x1c')][_0x31c7f5[_0x62d1('0xc7')]]['dialDropRetryFrequency'],'minutes')[_0x62d1('0x7d')](_0x62d1('0xc9')),'ContactId':_0x1594f7[_0x62d1('0xe5')],'ListId':_0x1594f7[_0x62d1('0xe6')],'VoiceQueueId':_0x1594f7[_0x62d1('0xe7')]||undefined,'CampaignId':_0x1594f7[_0x62d1('0xe8')]||undefined})[_0x62d1('0xa4')](loggerCatch('[rescheduleContact][Drop]'));var _0x190bfb=new History(_0x494226);_0x190bfb[_0x62d1('0x6f')]=0xa;_0x190bfb[_0x62d1('0x70')]=_0x62d1('0xd9');_0x190bfb[_0x62d1('0x72')]=moment()['format'](_0x62d1('0xc9'));_0x190bfb[_0x62d1('0x71')]=_0x190bfb['starttime'];_0x190bfb[_0x62d1('0xe9')]=_0x494226['calleridname'];_0x190bfb[_0x62d1('0xea')]=_0x494226[_0x62d1('0xea')];hopperUtils[_0x62d1('0xd0')](_0x190bfb)[_0x62d1('0xa4')](loggerCatch(_0x62d1('0xeb')));}})[_0x62d1('0x3e')](function(){if(_0xa1fcaf)hopperUtils[_0x62d1('0xec')](_0x494226,_0x5c0dc2,_0x1e9f10)[_0x62d1('0x3e')](function(){return 0x1;});});}else{this['voiceQueues'][_0x31c7f5[_0x62d1('0xc7')]]['predictiveIntervalDroppedCallsCallersExit']+=0x1;this[_0x62d1('0x1c')][_0x31c7f5[_0x62d1('0xc7')]][_0x62d1('0xed')]+=0x1;_0x494226[_0x62d1('0x6f')]=0xb;_0x494226[_0x62d1('0x70')]=_0x62d1('0xee');_0x494226[_0x62d1('0xda')]='CALLEREXIT';_0x494226['countabandonedretry']+=0x1;_0x494226[_0x62d1('0xde')]+=0x1;_0x5c0dc2=this[_0x62d1('0x1c')][_0x31c7f5[_0x62d1('0xc7')]][_0x62d1('0xef')];_0x1e9f10=this[_0x62d1('0x1c')][_0x31c7f5[_0x62d1('0xc7')]][_0x62d1('0xe0')];hopperUtils[_0x62d1('0xe1')](_0x494226,_0x494226[_0x62d1('0x6f')],_0x1594f7[_0x62d1('0xf0')])[_0x62d1('0x3e')](function(_0x1915fb){if(_0x494226[_0x62d1('0xf1')]>=_0x7a4211['voiceQueues'][_0x31c7f5['queue']][_0x62d1('0xf2')]){_0x7a4211[_0x62d1('0xe4')](_0x494226,_0x1915fb[_0x62d1('0xe2')]);}else{hopperUtils['rescheduleContact']({'active':![],'countabandonedretry':_0x494226[_0x62d1('0xf1')],'scheduledat':moment()[_0x62d1('0xf3')](_0x7a4211[_0x62d1('0x1c')][_0x31c7f5[_0x62d1('0xc7')]]['dialAbandonedRetryFrequency'],'minutes')[_0x62d1('0x7d')](_0x62d1('0xc9')),'ContactId':_0x1594f7['ContactId'],'ListId':_0x1594f7[_0x62d1('0xe6')],'VoiceQueueId':_0x1594f7[_0x62d1('0xe7')]||undefined,'CampaignId':_0x1594f7[_0x62d1('0xe8')]||undefined})[_0x62d1('0xa4')](loggerCatch(_0x62d1('0xf4')));var _0x6aac92=new History(_0x494226);_0x6aac92[_0x62d1('0x6f')]=0xb;_0x6aac92['statedesc']=_0x62d1('0xee');_0x6aac92[_0x62d1('0x72')]=moment()['format'](_0x62d1('0xc9'));_0x6aac92[_0x62d1('0x71')]=_0x6aac92['starttime'];_0x6aac92[_0x62d1('0xe9')]=_0x494226[_0x62d1('0xe9')];_0x6aac92[_0x62d1('0xea')]=_0x494226[_0x62d1('0xea')];hopperUtils[_0x62d1('0xd0')](_0x6aac92)[_0x62d1('0xa4')](loggerCatch(_0x62d1('0xf5')));}})[_0x62d1('0x3e')](function(){if(_0xa1fcaf)hopperUtils['swapAdditionalPhones'](_0x494226,_0x5c0dc2,_0x1e9f10)[_0x62d1('0x3e')](function(){return 0x1;});});}}}};Dialer[_0x62d1('0x19')][_0x62d1('0xf6')]=function(_0x9d5bdb){if(this[_0x62d1('0x22')][_0x9d5bdb[_0x62d1('0xc3')]]){this['actions'][_0x9d5bdb[_0x62d1('0xc3')]][_0x62d1('0xf7')]=_0x9d5bdb[_0x62d1('0xf7')];}if(this[_0x62d1('0xc4')][_0x9d5bdb[_0x62d1('0xc3')]]){this[_0x62d1('0xc4')][_0x9d5bdb[_0x62d1('0xc3')]][_0x62d1('0xf7')]=_0x9d5bdb[_0x62d1('0xf7')];}};Dialer['prototype'][_0x62d1('0x39')]=function(_0x97838){if(!this['actions'][_0x97838['actionid']]){return;}var _0x51a05f=this[_0x62d1('0x1c')][this[_0x62d1('0x22')][_0x97838['actionid']][_0x62d1('0xc7')]][_0x62d1('0xf8')]||_0x62d1('0xf9');if(_0x51a05f===_0x62d1('0xfa')){if(this[_0x62d1('0x22')][_0x97838[_0x62d1('0xfb')]]&&_[_0x62d1('0xfc')](this[_0x62d1('0x22')][_0x97838['actionid']][_0x62d1('0xfd')])&&_0x97838[_0x62d1('0x8b')]==='1'&&_0x97838['paused']==='0'){if(this[_0x62d1('0x1e')][_0x97838[_0x62d1('0xfe')]]){if(!this['agents'][_0x97838[_0x62d1('0xfe')]][_0x62d1('0xfd')]){this[_0x62d1('0x1e')][_0x97838[_0x62d1('0xfe')]][_0x62d1('0xfd')]=!![];this[_0x62d1('0x22')][_0x97838[_0x62d1('0xfb')]][_0x62d1('0xfd')]=!![];this[_0x62d1('0x22')][_0x97838['actionid']]['stateinterface']=_0x97838[_0x62d1('0xfe')];}}}}else if(_0x51a05f==='rrmemory'){if(this[_0x62d1('0x22')][_0x97838[_0x62d1('0xfb')]]){if(this[_0x62d1('0x1e')][_0x97838['stateinterface']]){this[_0x62d1('0x22')][_0x97838[_0x62d1('0xfb')]][_0x62d1('0xfe')]=_0x97838['stateinterface'];if(_['isNil'](this[_0x62d1('0xff')][this[_0x62d1('0x22')][_0x97838['actionid']]['queue']])){this['queueBooked'][this[_0x62d1('0x22')][_0x97838['actionid']][_0x62d1('0xc7')]]=[];}this[_0x62d1('0xff')][this[_0x62d1('0x22')][_0x97838[_0x62d1('0xfb')]][_0x62d1('0xc7')]][_0x62d1('0xa2')](_['merge'](_[_0x62d1('0x100')](this[_0x62d1('0x22')][_0x97838['actionid']],['idHopper','stateinterface']),{'status':_0x97838['status'],'paused':_0x97838[_0x62d1('0x101')]}));}}}};Dialer['prototype']['syncQueueStatusComplete']=function(_0x170ffb){if(!this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]]){return;}var _0x53832e=this;var _0x3213c6=this[_0x62d1('0x1c')][this[_0x62d1('0x22')][_0x170ffb['actionid']][_0x62d1('0xc7')]];var _0x3a133b=_0x3213c6[_0x62d1('0xf8')]||_0x62d1('0xf9');if(_0x3a133b===_0x62d1('0xfa')){if(this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]]&&this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]]['stateinterface']){this[_0x62d1('0x102')][_0x62d1('0x103')](this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0x104')],this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xfe')])[_0x62d1('0xa4')](function(_0x53da80){logger[_0x62d1('0x64')](_0x62d1('0x105'),util[_0x62d1('0x42')](_0x53da80,{'showHidden':![],'depth':null}));})[_0x62d1('0x106')](function(){_0x53832e[_0x62d1('0xc6')](_0x53832e[_0x62d1('0x1c')][_0x53832e[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xc7')]]);_0x53832e[_0x62d1('0x1e')][_0x53832e[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xfe')]]['locked']=![];delete _0x53832e[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]];unlockQueueStatus(_0x3213c6);});}else{this[_0x62d1('0xc6')](this[_0x62d1('0x1c')][this['actions'][_0x170ffb[_0x62d1('0xfb')]]['queue']]);hopperUtils[_0x62d1('0x107')]({'active':![],'ContactId':this[_0x62d1('0x22')][_0x170ffb['actionid']][_0x62d1('0xe5')],'ListId':this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xe6')],'VoiceQueueId':this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xe7')]||undefined,'CampaignId':this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]]['CampaignId']||undefined})[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x108')));delete this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]];unlockQueueStatus(_0x3213c6);}}else if(_0x3a133b===_0x62d1('0xf9')){var _0x293e65;if(this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]]&&!_['isEmpty'](this[_0x62d1('0xff')][this['actions'][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xc7')]])){if(this[_0x62d1('0x28')][_0x53832e[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xc7')]]){this['queueBookedRR'][_0x53832e[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xc7')]]=this['queueBookedRR'][this['actions'][_0x170ffb[_0x62d1('0xfb')]]['queue']]?this[_0x62d1('0x28')][this['actions'][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xc7')]]:this[_0x62d1('0xff')][this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]]['queue']]?this['queueBooked'][this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xc7')]][_0x62d1('0x109')]||0x0:0x0;}this[_0x62d1('0xff')][this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]]['queue']][_0x62d1('0x109')]=this['queueBookedRR'][this[_0x62d1('0x22')][_0x170ffb['actionid']]['queue']];for(var _0xce54a7=0x0;_0xce54a7<this[_0x62d1('0xff')][this['actions'][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xc7')]]['length'];_0xce54a7+=0x1){_0x293e65=rr(this['queueBooked'][this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]]['queue']]);this[_0x62d1('0x28')][_0x53832e['actions'][_0x170ffb['actionid']][_0x62d1('0xc7')]]=this[_0x62d1('0xff')][this[_0x62d1('0x22')][_0x170ffb['actionid']][_0x62d1('0xc7')]]['_rr'];if(_0x293e65[_0x62d1('0x8b')]==='1'&&_0x293e65[_0x62d1('0x101')]==='0'){break;}}if(!_['isNil'](_0x293e65)){this[_0x62d1('0x1e')][_0x293e65['stateinterface']][_0x62d1('0x10a')]=_[_0x62d1('0x52')](this[_0x62d1('0x1e')][_0x293e65[_0x62d1('0xfe')]][_0x62d1('0x10a')])?!![]:this[_0x62d1('0x1e')][_0x293e65[_0x62d1('0xfe')]][_0x62d1('0x10a')];}loggerBooked[_0x62d1('0x46')](_0x62d1('0x10b'),_0x170ffb[_0x62d1('0xfb')],'Agent:\x20',JSON[_0x62d1('0x88')](_[_0x62d1('0x100')](this['agents'][_0x293e65['stateinterface']],[_0x62d1('0x60'),_0x62d1('0x10a')])),_0x62d1('0x10c'),JSON['stringify'](_0x293e65[_0x62d1('0x104')]));if(!_[_0x62d1('0xfc')](_0x293e65)&&_0x293e65[_0x62d1('0x8b')]==='1'&&_0x293e65['paused']==='0'&&this['agents'][_0x293e65['stateinterface']][_0x62d1('0x10a')]){this[_0x62d1('0x1e')][_0x293e65[_0x62d1('0xfe')]]['unlockRR']=![];this[_0x62d1('0xff')][_0x53832e['actions'][_0x170ffb[_0x62d1('0xfb')]]['queue']]=[];this[_0x62d1('0x102')]['run'](_0x293e65[_0x62d1('0x104')],_0x293e65[_0x62d1('0xfe')])[_0x62d1('0xa4')](function(_0x4f14f8){logger[_0x62d1('0x64')](_0x62d1('0x105'),util['inspect'](_0x4f14f8,{'showHidden':![],'depth':null}));})['finally'](function(){_0x53832e['updateOriginated'](_0x53832e[_0x62d1('0x1c')][_0x53832e[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xc7')]]);setTimeout(function(){_0x53832e[_0x62d1('0x1e')][_0x293e65[_0x62d1('0xfe')]][_0x62d1('0x10a')]=!![];loggerBooked[_0x62d1('0x46')](_0x62d1('0x10d'),_0x170ffb['actionid'],_0x62d1('0x10e'),JSON['stringify'](_[_0x62d1('0x100')](_0x53832e[_0x62d1('0x1e')][_0x293e65[_0x62d1('0xfe')]],['name',_0x62d1('0x10a')])),_0x62d1('0x10c'),JSON[_0x62d1('0x88')](_0x293e65[_0x62d1('0x104')]));},0xc7);delete _0x53832e[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]];unlockQueueStatus(_0x3213c6,_0x170ffb[_0x62d1('0xfb')]);});}else{loggerBooked['info'](_0x62d1('0x10f'));this[_0x62d1('0xc6')](this[_0x62d1('0x1c')][this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xc7')]]);hopperUtils[_0x62d1('0x107')]({'active':![],'ContactId':this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xe5')],'ListId':this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xe6')],'VoiceQueueId':this['actions'][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xe7')]||undefined,'CampaignId':this['actions'][_0x170ffb['actionid']]['CampaignId']||undefined})[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x108')));delete this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]];unlockQueueStatus(_0x3213c6);}}else{loggerBooked[_0x62d1('0x46')](_0x62d1('0x110'));this[_0x62d1('0xc6')](this[_0x62d1('0x1c')][this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xc7')]]);hopperUtils[_0x62d1('0x107')]({'active':![],'ContactId':this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]]['ContactId'],'ListId':this['actions'][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xe6')],'VoiceQueueId':this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xe7')]||undefined,'CampaignId':this['actions'][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xe8')]||undefined})[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x111')));delete this['actions'][_0x170ffb[_0x62d1('0xfb')]];unlockQueueStatus(_0x3213c6);}}else{loggerBooked[_0x62d1('0x46')](_0x62d1('0x112'));this[_0x62d1('0xc6')](this['voiceQueues'][this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xc7')]]);hopperUtils[_0x62d1('0x107')]({'active':![],'ContactId':this[_0x62d1('0x22')][_0x170ffb['actionid']]['ContactId'],'ListId':this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xe6')],'VoiceQueueId':this['actions'][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xe7')]||undefined,'CampaignId':this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xe8')]||undefined})['catch'](loggerCatch(_0x62d1('0x113')));delete this[_0x62d1('0x22')][_0x170ffb['actionid']];unlockQueueStatus(_0x3213c6);}};Dialer[_0x62d1('0x19')]['syncOriginateResponse']=function(_0x4016cf){var _0x548c8b=this['actions'][_0x4016cf[_0x62d1('0xfb')]];if(_0x548c8b){delete this[_0x62d1('0x22')][_0x4016cf[_0x62d1('0xfb')]];_0x548c8b[_0x62d1('0xd5')]=moment()[_0x62d1('0x7d')](_0x62d1('0xc9'));var _0x4be661=_0x548c8b[_0x62d1('0xc5')]===_0x62d1('0xcb')?this[_0x62d1('0x1d')][_0x548c8b[_0x62d1('0xc7')]]:this[_0x62d1('0x1c')][_0x548c8b['getQueue']()];if(_0x4016cf[_0x62d1('0x114')]!==_0x62d1('0x115')){this[_0x62d1('0xc6')](_0x4be661);return this[_0x62d1('0x116')](_0x548c8b,_0x4be661,_0x4016cf)[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x117')));}this[_0x62d1('0xc4')][_0x4016cf[_0x62d1('0xc3')]]=_0x548c8b;}};Dialer[_0x62d1('0x19')][_0x62d1('0x37')]=function(_0x36b901){var _0x4c3654=this;var _0x1b873d=this[_0x62d1('0xc4')][_0x36b901['uniqueid']];var _0x336e94;if(!_[_0x62d1('0xfc')](_0x36b901)&&!_[_0x62d1('0xfc')](_0x36b901[_0x62d1('0x118')])&&!_[_0x62d1('0xfc')](_0x36b901['variable'][_0x62d1('0x119')])&&_0x36b901[_0x62d1('0x11a')]===_0x62d1('0x11b')&&_0x1b873d){if(_0x1b873d[_0x62d1('0xc5')]!=='ivr'&&this[_0x62d1('0x1c')][_0x1b873d[_0x62d1('0xc7')]][_0x62d1('0x11c')]&&_0x36b901[_0x62d1('0x11d')]==='HANGUP'){delete this[_0x62d1('0xc4')][_0x36b901[_0x62d1('0xc3')]];this[_0x62d1('0xc6')](this['voiceQueues'][_0x1b873d[_0x62d1('0xc7')]]);this[_0x62d1('0x1c')][_0x1b873d[_0x62d1('0xc7')]][_0x62d1('0xcc')]+=0x1;this['voiceQueues'][_0x1b873d['queue']]['outboundAnswerAgiCallsDay']+=0x1;_0x336e94=new Hangup(_0x1b873d,_0x36b901);_0x336e94[_0x62d1('0x6f')]=0x12;_0x336e94[_0x62d1('0x70')]=_0x62d1('0x11e');_0x336e94[_0x62d1('0x11f')]=_0x62d1('0x120');ami[_0x62d1('0x121')](_0x62d1('0x122'),ut[_0x62d1('0x123')](_0x336e94,_0x62d1('0x124')));this[_0x62d1('0x125')](_0x336e94,'[syncHangupInAMD][createHistory]',_0x62d1('0x126'));}if(_0x1b873d[_0x62d1('0xc5')]!==_0x62d1('0xcb')&&this[_0x62d1('0x1c')][_0x1b873d[_0x62d1('0xc7')]][_0x62d1('0x11c')]&&_0x36b901[_0x62d1('0x11d')]===_0x62d1('0x127')){return new Promise(function(_0x298368,_0x442e96){delete _0x4c3654[_0x62d1('0xc4')][_0x36b901[_0x62d1('0xc3')]];_0x4c3654[_0x62d1('0xc6')](_0x4c3654['voiceQueues'][_0x1b873d['queue']]);_0x4c3654[_0x62d1('0x1c')][_0x1b873d['queue']][_0x62d1('0xcc')]+=0x1;_0x4c3654[_0x62d1('0x1c')][_0x1b873d[_0x62d1('0xc7')]][_0x62d1('0x128')]+=0x1;var _0x95aea4=_0x4c3654[_0x62d1('0x1c')][_0x1b873d[_0x62d1('0xc7')]];var _0x1852cf=new Hangup(_0x1b873d,_0x36b901);_0x1852cf[_0x62d1('0x6f')]=0x13;_0x1852cf[_0x62d1('0x70')]=_0x62d1('0x129');_0x1852cf[_0x62d1('0x11f')]=_0x62d1('0x120');_0x1852cf[_0x62d1('0x12a')]+=0x1;_0x1852cf['countglobal']+=0x1;_0x1852cf[_0x62d1('0x124')]=!![];ami[_0x62d1('0x121')](_0x62d1('0x122'),ut[_0x62d1('0x123')](_0x1852cf,_0x62d1('0x124')));hopperUtils['createHistory'](_0x1852cf)[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x12b')));if(_0x1852cf[_0x62d1('0x12c')]+_0x1852cf['countcongestionretry']+_0x1852cf['countnoanswerretry']+_0x1852cf[_0x62d1('0x12d')]+_0x1852cf[_0x62d1('0xdd')]+_0x1852cf[_0x62d1('0xf1')]+_0x1852cf[_0x62d1('0x12a')]+_0x1852cf[_0x62d1('0x12e')]>=_0x95aea4[_0x62d1('0x12f')]){_0x4c3654['stateGlobal'](_0x1852cf,_0x298368,_0x442e96,'reason19\x20machine....');}else{if(_0x1852cf[_0x62d1('0x12a')]>=_0x95aea4[_0x62d1('0x130')]){_0x4c3654[_0x62d1('0x131')](_0x1852cf,_0x298368,_0x442e96,_0x62d1('0x132'));}else{hopperUtils[_0x62d1('0x107')]({'active':![],'countmachineretry':_0x1852cf[_0x62d1('0x12a')],'scheduledat':moment()[_0x62d1('0xf3')](_0x95aea4[_0x62d1('0x133')],'minutes')[_0x62d1('0x7d')](_0x62d1('0xc9')),'ContactId':_0x1852cf[_0x62d1('0xe5')],'ListId':_0x1852cf['ListId'],'VoiceQueueId':_0x1852cf[_0x62d1('0xe7')]||undefined,'CampaignId':_0x1852cf['CampaignId']||undefined})['catch'](loggerCatch(_0x62d1('0x134')));_0x298368({'reschedule':0x1});}}});}if(_0x1b873d['type']===_0x62d1('0xcb')&&this[_0x62d1('0x1d')][_0x1b873d['queue']][_0x62d1('0x11c')]&&_0x36b901[_0x62d1('0x11d')]==='HANGUP'){delete this[_0x62d1('0xc4')][_0x36b901[_0x62d1('0xc3')]];this[_0x62d1('0xc6')](this[_0x62d1('0x1d')][_0x1b873d[_0x62d1('0xc7')]]);_0x336e94=new Hangup(_0x1b873d,_0x36b901);_0x336e94[_0x62d1('0x6f')]=0x12;_0x336e94[_0x62d1('0x70')]='HangupInAMD';_0x336e94[_0x62d1('0x11f')]='AMD';ami[_0x62d1('0x121')](_0x62d1('0x122'),ut[_0x62d1('0x123')](_0x336e94,_0x62d1('0x124')));this[_0x62d1('0x125')](_0x336e94,'[syncHangupInAMDIvr][createHistory]','[syncHangupInAMDIvr]');}if(_0x1b873d[_0x62d1('0xc5')]===_0x62d1('0xcb')&&this[_0x62d1('0x1d')][_0x1b873d[_0x62d1('0xc7')]]['dialAMDActive']&&_0x36b901[_0x62d1('0x11d')]===_0x62d1('0x127')){return new Promise(function(_0x4ad35e,_0x3f60fb){delete _0x4c3654[_0x62d1('0xc4')][_0x36b901[_0x62d1('0xc3')]];_0x4c3654[_0x62d1('0xc6')](_0x4c3654[_0x62d1('0x1d')][_0x1b873d[_0x62d1('0xc7')]]);_0x4c3654[_0x62d1('0x1d')][_0x1b873d[_0x62d1('0xc7')]][_0x62d1('0xcc')]+=0x1;_0x4c3654[_0x62d1('0x1d')][_0x1b873d[_0x62d1('0xc7')]][_0x62d1('0x128')]+=0x1;var _0x8e476=_0x4c3654[_0x62d1('0x1d')][_0x1b873d[_0x62d1('0xc7')]];var _0x36d9a9=new Hangup(_0x1b873d,_0x36b901);_0x36d9a9['state']=0x13;_0x36d9a9[_0x62d1('0x70')]='Machine';_0x36d9a9[_0x62d1('0x11f')]=_0x62d1('0x120');_0x36d9a9[_0x62d1('0x12a')]+=0x1;_0x36d9a9[_0x62d1('0xde')]+=0x1;_0x36d9a9[_0x62d1('0x124')]=!![];ami[_0x62d1('0x121')]('custom:amd',ut[_0x62d1('0x123')](_0x36d9a9,_0x62d1('0x124')));hopperUtils[_0x62d1('0xd0')](_0x36d9a9)[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x12b')));if(_0x36d9a9[_0x62d1('0x12c')]+_0x36d9a9[_0x62d1('0x135')]+_0x36d9a9['countnoanswerretry']+_0x36d9a9[_0x62d1('0x12d')]+_0x36d9a9[_0x62d1('0xdd')]+_0x36d9a9[_0x62d1('0xf1')]+_0x36d9a9['countmachineretry']+_0x36d9a9[_0x62d1('0x12e')]>=_0x8e476[_0x62d1('0x12f')]){_0x4c3654[_0x62d1('0x136')](_0x36d9a9,_0x4ad35e,_0x3f60fb,_0x62d1('0x137'));}else{if(_0x36d9a9['countmachineretry']>=_0x8e476[_0x62d1('0x130')]){_0x4c3654[_0x62d1('0x131')](_0x36d9a9,_0x4ad35e,_0x3f60fb,_0x62d1('0x132'));}else{hopperUtils[_0x62d1('0x107')]({'active':![],'countmachineretry':_0x36d9a9[_0x62d1('0x12a')],'scheduledat':moment()[_0x62d1('0xf3')](_0x8e476[_0x62d1('0x133')],'minutes')[_0x62d1('0x7d')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x36d9a9['ContactId'],'ListId':_0x36d9a9['ListId'],'VoiceQueueId':_0x36d9a9[_0x62d1('0xe7')]||undefined,'CampaignId':_0x36d9a9['CampaignId']||undefined})[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x134')));_0x4ad35e({'reschedule':0x1});}}});}}};Dialer[_0x62d1('0x19')]['syncHangup']=function(_0x3d773e){var _0x96f868=this[_0x62d1('0xc4')][_0x3d773e['uniqueid']];var _0x3c136a;if(_0x96f868&&_0x96f868[_0x62d1('0xc5')]==='ivr'){delete this[_0x62d1('0xc4')][_0x3d773e[_0x62d1('0xc3')]];this['updateOriginated'](this[_0x62d1('0x1d')][_0x96f868[_0x62d1('0xc7')]]);this[_0x62d1('0x1d')][_0x96f868[_0x62d1('0xc7')]][_0x62d1('0x138')]+=0x1;_0x3c136a=new Hangup(_0x96f868,_0x3d773e);hopperUtils[_0x62d1('0xd0')](_0x3c136a)[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x139')));hopperUtils[_0x62d1('0xd2')](_0x3c136a)['catch'](loggerCatch(_0x62d1('0x13a')));}if(_0x96f868&&_0x96f868[_0x62d1('0xc5')]!==_0x62d1('0xcb')&&isNotNull(this['voiceQueues'][_0x96f868[_0x62d1('0xc7')]][_0x62d1('0x13b')])){delete this['uniqueId'][_0x3d773e[_0x62d1('0xc3')]];this[_0x62d1('0xc6')](this[_0x62d1('0x1c')][_0x96f868[_0x62d1('0xc7')]]);this[_0x62d1('0x1c')][_0x96f868['queue']][_0x62d1('0xcc')]+=0x1;this[_0x62d1('0x1c')][_0x96f868[_0x62d1('0xc7')]]['outboundAnswerAgiCallsDay']+=0x1;_0x3c136a=new Hangup(_0x96f868,_0x3d773e);_0x3c136a['state']=0x10;_0x3c136a[_0x62d1('0x70')]=_0x62d1('0x13c');_0x3c136a[_0x62d1('0x11f')]=_0x62d1('0x13d');hopperUtils['createHistory'](_0x3c136a)[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x139')));hopperUtils[_0x62d1('0xd2')](_0x3c136a)['catch'](loggerCatch(_0x62d1('0x13a')));}if(_0x96f868&&_0x96f868[_0x62d1('0xc5')]!=='ivr'&&!isNotNull(this[_0x62d1('0x1c')][_0x96f868[_0x62d1('0xc7')]][_0x62d1('0x13b')])){delete this[_0x62d1('0xc4')][_0x3d773e[_0x62d1('0xc3')]];this[_0x62d1('0xc6')](this[_0x62d1('0x1c')][_0x96f868[_0x62d1('0xc7')]]);this[_0x62d1('0x1c')][_0x96f868['queue']]['outboundUnknownCallsDay']+=0x1;_0x3c136a=new Hangup(_0x96f868,_0x3d773e);_0x3c136a[_0x62d1('0x6f')]=0xc;_0x3c136a[_0x62d1('0x70')]=_0x3d773e['cause-txt'];_0x3c136a[_0x62d1('0x11f')]=_0x62d1('0x13e');hopperUtils[_0x62d1('0xd0')](_0x3c136a)[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x139')));hopperUtils[_0x62d1('0xd2')](_0x3c136a)['catch'](loggerCatch('[syncHangupIvr]'));}};Dialer['prototype']['syncQueueSummary']=function(_0x469e49){var _0x2ce210=this;if(!_0x2ce210[_0x62d1('0x29')][_0x469e49[_0x62d1('0x60')]]){_0x2ce210['queuesSummary'][_0x469e49[_0x62d1('0x60')]]={'running':![]};}else if(_0x2ce210[_0x62d1('0x29')][_0x469e49[_0x62d1('0x60')]]['running']===!![]){return;}else if(_0x2ce210['queuesSummary'][_0x469e49[_0x62d1('0x60')]][_0x62d1('0x13f')]===![]){_0x2ce210[_0x62d1('0x29')][_0x469e49[_0x62d1('0x60')]][_0x62d1('0x13f')]=!![];}var _0xe70a87=_0x2ce210['voiceQueues'][_0x469e49[_0x62d1('0x60')]];var _0x520060=_0xe70a87[_0x62d1('0x6e')]!==utils['CAMPAIGN_STATUS']['INACTIVE'];var _0x1df7e7=utils[_0x62d1('0x140')](_0xe70a87);_0xe70a87[_0x62d1('0x141')]=utils[_0x62d1('0x142')](_0xe70a87,_0x2ce210[_0x62d1('0x1f')]);Promise[_0x62d1('0xb0')]()[_0x62d1('0x3e')](function(){if(_0xe70a87[_0x62d1('0x141')]===utils[_0x62d1('0x68')][_0x62d1('0x7a')]){if(_0x520060){clearPredictiveAttributes(_0xe70a87);_0x469e49['startPredictive']=undefined;_0x469e49['startProgressive']=undefined;}if(_0xe70a87[_0x62d1('0x141')]===utils['CAMPAIGN_STATUS'][_0x62d1('0x7a')]){_0x469e49[_0x62d1('0x143')]=0x0;_0x469e49[_0x62d1('0x101')]=0x0;_0x469e49['inUse']=0x0;_0x469e49[_0x62d1('0x144')]=0x0;_0x469e49[_0x62d1('0x145')]=0x0;}}else if(_0xe70a87[_0x62d1('0x141')]===utils[_0x62d1('0x68')]['ACTIVE']&&!_0x1df7e7){return _0x2ce210[_0x62d1('0xac')](_0xe70a87,!![])['then'](function(){return _0x2ce210[_0x62d1('0xac')](_0xe70a87,![]);})[_0x62d1('0x3e')](function(){return _0x2ce210[_0x62d1('0xb6')](_0xe70a87);})[_0x62d1('0xa4')](function(_0x539863){loggerSyncQueueSummary[_0x62d1('0x40')](_0x62d1('0x146'),util[_0x62d1('0x42')](_0x539863,{'showHidden':![],'depth':null}));clearPredictiveAttributes(_0xe70a87);});}else{clearPredictiveAttributes(_0xe70a87);}})['then'](function(){var _0x4020fd=_0x469e49['compareToOutboundQueue'](_0xe70a87);if(_0x4020fd||_0xe70a87[_0x62d1('0x147')]){_0xe70a87['queueSummaryCountersUpdated']=![];_0x469e49[_0x62d1('0x148')](_0xe70a87);Object[_0x62d1('0x149')](_0xe70a87,_0x469e49);emitOutboundVoiceQueueSummary(_0x469e49);}_0x2ce210[_0x62d1('0x29')][_0xe70a87[_0x62d1('0x60')]][_0x62d1('0x13f')]=![];})[_0x62d1('0xa4')](function(_0x46e00f){logger[_0x62d1('0x64')]('[syncQueueSummary]',util[_0x62d1('0x42')](_0x46e00f,{'showHidden':![],'depth':null}));_0x2ce210[_0x62d1('0x29')][_0xe70a87[_0x62d1('0x60')]][_0x62d1('0x13f')]=![];});};Dialer[_0x62d1('0x19')][_0x62d1('0x33')]=_['throttle'](function(){var _0x3a7903=_['filter'](this[_0x62d1('0x1c')],function(_0x16f41d){return _0x16f41d[_0x62d1('0x14a')];});var _0x2a1c0f=_['filter'](this[_0x62d1('0x1e')],function(_0x2639fe){return _0x2639fe[_0x62d1('0x14b')]&&_0x2639fe[_0x62d1('0x8b')]==='reachable';});if(_0x3a7903[_0x62d1('0x14c')]>0x0&&_0x2a1c0f[_0x62d1('0x14c')]>0x0){return Promise[_0x62d1('0xb0')]()[_0x62d1('0x3e')](cmHopper[_0x62d1('0x14d')](_['map'](_0x3a7903,'id'),previewRecallmeReminderInterval,_[_0x62d1('0x14e')](_0x2a1c0f,'id')))[_0x62d1('0x3e')](function(_0x31f0d7){for(var _0x3508ae=0x0;_0x3508ae<_0x31f0d7['length'];_0x3508ae++){var _0x3f542b=_0x31f0d7[_0x3508ae][_0x62d1('0x14f')]['name'];if(_0x3f542b)io['to'](util[_0x62d1('0x7d')](_0x62d1('0x150'),_0x3f542b))[_0x62d1('0x121')]('user:dialPreviewRecallReminder',{'hopper':_0x31f0d7[_0x3508ae]});}})[_0x62d1('0xa4')](function(_0x570e51){logger[_0x62d1('0x64')]('checkPreviewRecallReminder',_0x570e51);});}},0x3c*0x3e8,{'leading':!![]});Dialer[_0x62d1('0x19')]['loopClearZombieChannels']=function(){var _0x3a7cca=this;setInterval(function(){_0x3a7cca[_0x62d1('0x151')](_0x3a7cca[_0x62d1('0xc4')],_0x62d1('0x152'));_0x3a7cca[_0x62d1('0x151')](_0x3a7cca[_0x62d1('0x22')],_0x62d1('0x153'));},0x32c8);};Dialer[_0x62d1('0x19')]['clearZombieChannels']=function(_0x3569b7,_0x1837e2){var _0xca0c52=this;for(var _0x5f4419 in _0x3569b7){if(typeof _0x3569b7[_0x5f4419]!==_0x62d1('0x154')){this[_0x62d1('0x155')]['enqueue'](function(){if(!_[_0x62d1('0xfc')](_0x3569b7[_0x5f4419])){return ami[_0x62d1('0x9c')]({'action':_0x62d1('0x8b'),'channel':_0x3569b7[_0x5f4419]['channel']})['catch'](function(_0x10ed47){if(_0x10ed47['message']==='No\x20such\x20channel'){setTimeout(function(){if(_0x3569b7[_0x5f4419]&&_0x3569b7[_0x5f4419][_0x62d1('0xc5')]!=='ivr'){_0xca0c52[_0x62d1('0xc6')](_0xca0c52[_0x62d1('0x1c')][_0x3569b7[_0x5f4419][_0x62d1('0xc7')]]);logger['error'](_0x62d1('0x156'),_0x1837e2,_0x5f4419,_0x3569b7[_0x5f4419][_0x62d1('0xc7')]);delete _0x3569b7[_0x5f4419];}if(_0x3569b7[_0x5f4419]&&_0x3569b7[_0x5f4419][_0x62d1('0xc5')]==='ivr'){_0xca0c52[_0x62d1('0xc6')](_0xca0c52[_0x62d1('0x1d')][_0x3569b7[_0x5f4419][_0x62d1('0xc7')]]);logger[_0x62d1('0x64')](_0x62d1('0x157'),_0x1837e2,_0x5f4419,_0x3569b7[_0x5f4419][_0x62d1('0xc7')]);delete _0x3569b7[_0x5f4419];}},0x2328);}});}});}}};Dialer[_0x62d1('0x19')][_0x62d1('0x158')]=function(_0x12cc46){return Promise[_0x62d1('0xb0')]()[_0x62d1('0x3e')](voiceQueueRt[_0x62d1('0x158')](_0x12cc46))[_0x62d1('0xa4')](loggerCatch('[getVoiceQueueRtPauses]\x20'));};Dialer[_0x62d1('0x19')][_0x62d1('0xc6')]=function(_0x256640){if(!_[_0x62d1('0x52')](_0x256640)&&_0x256640!==null){if(typeof _0x256640[_0x62d1('0x81')]!==_0x62d1('0x154')){if(_0x256640[_0x62d1('0x81')]>0x0){_0x256640[_0x62d1('0x81')]-=0x1;}else{logger['error'](_0x62d1('0x159'));}}}else{logger[_0x62d1('0x64')]('[updateOriginated]\x20is\x20null\x20or\x20undefined');}};Dialer['prototype'][_0x62d1('0x15a')]=function(_0x10a350,_0x251d6c){var _0x4b7d43=this;return function(_0x2b7abe){_0x4b7d43[_0x62d1('0xc6')](_0x251d6c);logger[_0x62d1('0x64')](_0x10a350,util['inspect'](_0x2b7abe,{'showHidden':![],'depth':null}));};};Dialer[_0x62d1('0x19')]['emptyContact']=function(_0xc9e17c,_0xe2d875,_0x532d05){var _0xa6df08={'state':0x19,'statedesc':_0x62d1('0x15b')};this[_0x62d1('0xc6')](_0xe2d875);this[_0x62d1('0x125')](_[_0x62d1('0x5d')](_0xa6df08,_[_0x62d1('0x100')](_0x532d05,['ContactId','ListId',_0x62d1('0x15c'),_0x62d1('0xe7'),_0x62d1('0xe8')])),_0x62d1('0x15d'),_0x62d1('0x15e'));logger['error'](_0xc9e17c);};Dialer[_0x62d1('0x19')][_0x62d1('0x125')]=function(_0x22df41,_0x175791,_0x16aeeb){hopperUtils[_0x62d1('0xd0')](_0x22df41)[_0x62d1('0xa4')](loggerCatch(_0x175791));hopperUtils['moveContactManagedDialer'](_0x22df41)['catch'](loggerCatch(_0x16aeeb));};Dialer[_0x62d1('0x19')][_0x62d1('0xe4')]=function(_0x2a5ffe,_0x2bf5c7){hopperUtils[_0x62d1('0xd0')](_0x2a5ffe)['catch'](loggerCatch(_0x62d1('0xd1')));if(_0x2bf5c7==0x0){hopperUtils[_0x62d1('0xd2')](_0x2a5ffe)[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x15f')));}};Dialer[_0x62d1('0x19')]['checkPreviewRecallReminder']=function(_0x4aa39c){return Promise['resolve']()[_0x62d1('0x3e')](cmHopper[_0x62d1('0x14d')](_0x4aa39c['id'],previewRecallmeReminderInterval))[_0x62d1('0x3e')](function(_0x279905){for(var _0x21a6df=0x0;_0x21a6df<_0x279905[_0x62d1('0x14c')];_0x21a6df++){var _0x1895ca=_0x279905[_0x21a6df][_0x62d1('0x14f')][_0x62d1('0x60')];if(_0x1895ca)io['to'](util[_0x62d1('0x7d')](_0x62d1('0x150'),_0x1895ca))[_0x62d1('0x121')](_0x62d1('0x160'),{'hopper':_0x279905[_0x21a6df]});}})[_0x62d1('0xa4')](function(){});};Dialer[_0x62d1('0x19')]['launchHandleIvr']=function(_0x113532){var _0x53fb08=this;return function(){_0x53fb08[_0x62d1('0x161')](_0x113532);};};Dialer[_0x62d1('0x19')][_0x62d1('0x162')]=function(_0x2c8d87,_0x109ab2){var _0x4a38b8=this;var _0x28356a=uuid['v4']();this[_0x62d1('0x22')][_0x28356a]=new Action(_0x2c8d87,_0x109ab2,_0x28356a);return new Promise(function(_0x1ea0ff,_0x2b08a0){if(_[_0x62d1('0x52')](_0x2c8d87)&&typeof _0x2c8d87!==_0x62d1('0x163')){return _0x2b08a0(msgResponse(_0x62d1('0x164'),'Failure',_0x62d1('0x165')));}if(_['isUndefined'](_0x109ab2[_0x62d1('0x166')])||_0x109ab2[_0x62d1('0x166')]===null){return _0x2b08a0(msgResponse('originate',_0x62d1('0x95'),_0x62d1('0x167')));}var _0x47e095={'XMD-CALLERID':_0x4a38b8[_0x62d1('0x22')][_0x28356a][_0x62d1('0x168')](),'XMD-AGI':_0x2c8d87[_0x62d1('0x13b')]?util[_0x62d1('0x7d')]('\x22agi://%s/square,%s\x22',ipAgi,_0x2c8d87[_0x62d1('0x13b')]):_0x62d1('0x169'),'XMD-AGIAFTER':_0x2c8d87[_0x62d1('0xdc')]?util['format'](_0x62d1('0x16a'),ipAgi,_0x2c8d87[_0x62d1('0xdc')]):_0x62d1('0x169'),'XMD-QUEUE':utils[_0x62d1('0x16b')](_0x2c8d87)?util['format']('\x22%s,%s%s,,,%s\x22',_0x2c8d87[_0x62d1('0x60')],_0x2c8d87[_0x62d1('0x16c')]||'',_0x2c8d87[_0x62d1('0x16d')]?'c':'',_0x2c8d87['dialQueueTimeout']||0x3):'NONE','XMD-CONTACTID':_0x109ab2['ContactId'],'XMD-CDRTYPE':_0x62d1('0x9'),'CALLERID(all)':_0x4a38b8[_0x62d1('0x22')][_0x28356a][_0x62d1('0x168')](),'XMD-AMD':_0x2c8d87[_0x62d1('0x11c')]?_0x62d1('0x16e'):'NONE','XMD-DESTINATION':_0x62d1('0x11b')};if(_0x2c8d87[_0x62d1('0x11c')]){_0x47e095['XMD-AMDINITIALSILENCE']=_0x2c8d87[_0x62d1('0x16f')]||0x9c4;_0x47e095[_0x62d1('0x170')]=_0x2c8d87[_0x62d1('0x171')]||0x5dc;_0x47e095['XMD-AMDAFTERGREETINGSILENCE']=_0x2c8d87[_0x62d1('0x172')]||0x320;_0x47e095[_0x62d1('0x173')]=_0x2c8d87[_0x62d1('0x174')]||0x1388;_0x47e095['XMD-AMDMINWORDLENGTH']=_0x2c8d87[_0x62d1('0x175')]||0x64;_0x47e095[_0x62d1('0x176')]=_0x2c8d87['dialAMDBetweenWordsSilence']||0x32;_0x47e095[_0x62d1('0x177')]=_0x2c8d87['dialAMDMaximumNumberOfWords']||0x3;_0x47e095[_0x62d1('0x178')]=_0x2c8d87['dialAMDSilenceThreshold']||0x100;_0x47e095['XMD-AMDMAXIMUMWORDLENGTH']=_0x2c8d87[_0x62d1('0x179')]||0x1388;}if(utils[_0x62d1('0x16b')](_0x2c8d87)){_0x47e095['XMD-VOICEQUEUEID']=_0x109ab2['VoiceQueueId'];}else{_0x47e095[_0x62d1('0x17a')]=_0x109ab2[_0x62d1('0xe8')];}var _0x2442ea=utils[_0x62d1('0x17b')](_0x109ab2[_0x62d1('0x17c')]);Object[_0x62d1('0x149')](_0x47e095,_0x2442ea);var _0x4008b7=_0x4a38b8['isTrunkReachable'](_0x2c8d87[_0x62d1('0x8f')])?utils['getCallerId'](_0x2c8d87[_0x62d1('0x8f')][_0x62d1('0x17d')],_0x2c8d87[_0x62d1('0x17e')],_0x2c8d87[_0x62d1('0x17f')]>0x0?utils[_0x62d1('0x180')](_0x2c8d87[_0x62d1('0x181')],_0x2c8d87['dialRandomLastDigitCallerIdNumber']):_0x2c8d87['dialOriginateCallerIdNumber']):utils[_0x62d1('0x182')](_[_0x62d1('0xfc')](_0x2c8d87[_0x62d1('0x90')])?_0x2c8d87[_0x62d1('0x8f')][_0x62d1('0x17d')]:_0x2c8d87['TrunkBackup'][_0x62d1('0x17d')],_0x2c8d87['dialOriginateCallerIdName'],_0x2c8d87[_0x62d1('0x17f')]>0x0?utils[_0x62d1('0x180')](_0x2c8d87[_0x62d1('0x181')],_0x2c8d87['dialRandomLastDigitCallerIdNumber']):_0x2c8d87[_0x62d1('0x181')]);if(_0x4008b7){_0x47e095[_0x62d1('0x183')]=_0x4a38b8[_0x62d1('0x22')][_0x28356a][_0x62d1('0x184')]=utils[_0x62d1('0x185')](_0x4008b7);_0x47e095[_0x62d1('0x186')]=_0x109ab2[_0x62d1('0x166')];}_0x2c8d87[_0x62d1('0x187')]=_0x47e095;return ami['Action']({'actionid':_0x28356a,'action':_0x62d1('0x164'),'channel':_0x4a38b8['isTrunkReachable'](_0x2c8d87['Trunk'])?util['format'](_0x62d1('0x188'),_0x2c8d87['Trunk']['name'],isNotNull(_0x2c8d87['dialPrefix'])?_0x2c8d87[_0x62d1('0x189')][_0x62d1('0x18a')]()||'':'',_0x2c8d87[_0x62d1('0x18b')]>0x0?_0x109ab2[_0x62d1('0x166')]['substring'](_0x2c8d87['dialCutDigit']):_0x109ab2[_0x62d1('0x166')]):util[_0x62d1('0x7d')](_0x62d1('0x188'),_['isNil'](_0x2c8d87[_0x62d1('0x90')])?_0x2c8d87['Trunk'][_0x62d1('0x60')]:_0x2c8d87[_0x62d1('0x90')][_0x62d1('0x60')],isNotNull(_0x2c8d87[_0x62d1('0x189')])?_0x2c8d87[_0x62d1('0x189')][_0x62d1('0x18a')]()||'':'',_0x2c8d87[_0x62d1('0x18b')]>0x0?_0x109ab2[_0x62d1('0x166')][_0x62d1('0x18c')](_0x2c8d87[_0x62d1('0x18b')]):_0x109ab2['phone']),'callerid':_0x4008b7,'Exten':_0x62d1('0x11b'),'Context':_0x62d1('0x18d'),'Priority':'1','variable':_0x47e095,'timeout':(_0x2c8d87[_0x62d1('0x18e')]||0x1e)*0x3e8,'async':!![],'channelid':_0x28356a})['then'](function(_0x5770a6){return _0x1ea0ff(_0x5770a6);})[_0x62d1('0xa4')](function(_0x51bbce){_0x2c8d87[_0x62d1('0x18f')]+=0x1;var _0x3d2e83=new History(_0x4a38b8[_0x62d1('0x22')][_0x28356a]);logger[_0x62d1('0x64')](util[_0x62d1('0x7d')](_0x62d1('0x190'),JSON[_0x62d1('0x88')](_0x51bbce)));_0x3d2e83[_0x62d1('0x6f')]=0xe;_0x3d2e83[_0x62d1('0x70')]=_0x62d1('0x191');_0x3d2e83[_0x62d1('0x72')]=moment()[_0x62d1('0x7d')]('YYYY-MM-DD\x20HH:mm:ss');_0x3d2e83[_0x62d1('0x71')]=_0x3d2e83[_0x62d1('0x72')];hopperUtils[_0x62d1('0xd0')](_0x3d2e83)[_0x62d1('0xa4')](loggerCatch('[originate][error]'));_0x4a38b8[_0x62d1('0xd2')](_0x3d2e83)['catch'](loggerCatch(_0x62d1('0x192')))[_0x62d1('0x106')](function(){delete _0x4a38b8[_0x62d1('0x22')][_0x28356a];return _0x2b08a0(msgResponse(_0x62d1('0x164'),_0x62d1('0x87'),'originate\x20action\x20Error'));});});});};Dialer[_0x62d1('0x19')][_0x62d1('0x193')]=function(_0x576077,_0xc3ac2d,_0x462c7c){var _0x2483d1=new History(_0xc3ac2d);if(_0x2483d1[_0x62d1('0x12c')]+_0x2483d1[_0x62d1('0x135')]+_0x2483d1[_0x62d1('0x194')]+_0x2483d1['countnosuchnumberretry']+_0x2483d1[_0x62d1('0xdd')]+_0x2483d1[_0x62d1('0xf1')]+_0x2483d1[_0x62d1('0x12a')]+_0x2483d1[_0x62d1('0x12e')]>=_0x462c7c[_0x62d1('0x12f')]-0x1){return!![];}switch(_0x576077){case 0x3:if(_0x2483d1[_0x62d1('0x194')]>=_0x462c7c['dialNoAnswerMaxRetry']-0x1){return!![];}hopperUtils[_0x62d1('0x107')]({'active':![],'countnoanswerretry':_0x2483d1[_0x62d1('0x194')]+=0x1,'scheduledat':moment()['add'](_0x462c7c['dialNoAnswerRetryFrequency'],_0x62d1('0x195'))[_0x62d1('0x7d')](_0x62d1('0xc9')),'ContactId':_0x2483d1[_0x62d1('0xe5')],'ListId':_0x2483d1[_0x62d1('0xe6')],'VoiceQueueId':_0x2483d1[_0x62d1('0xe7')]||undefined,'CampaignId':_0x2483d1[_0x62d1('0xe8')]||undefined})[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x196')));break;case 0x5:if(_0x2483d1[_0x62d1('0x12c')]>=_0x462c7c[_0x62d1('0x197')]-0x1){return!![];}hopperUtils[_0x62d1('0x107')]({'active':![],'countbusyretry':_0x2483d1[_0x62d1('0x12c')]+=0x1,'scheduledat':moment()[_0x62d1('0xf3')](_0x462c7c[_0x62d1('0x198')],_0x62d1('0x195'))[_0x62d1('0x7d')](_0x62d1('0xc9')),'ContactId':_0x2483d1['ContactId'],'ListId':_0x2483d1[_0x62d1('0xe6')],'VoiceQueueId':_0x2483d1['VoiceQueueId']||undefined,'CampaignId':_0x2483d1[_0x62d1('0xe8')]||undefined})[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x199')));break;case 0x8:if(_0x2483d1['countcongestionretry']>=_0x462c7c[_0x62d1('0x19a')]-0x1){return!![];}hopperUtils['rescheduleContact']({'active':![],'countcongestionretry':_0x2483d1[_0x62d1('0x135')]+=0x1,'scheduledat':moment()[_0x62d1('0xf3')](_0x462c7c[_0x62d1('0x19b')],'minutes')[_0x62d1('0x7d')](_0x62d1('0xc9')),'ContactId':_0x2483d1['ContactId'],'ListId':_0x2483d1[_0x62d1('0xe6')],'VoiceQueueId':_0x2483d1[_0x62d1('0xe7')]||undefined,'CampaignId':_0x2483d1[_0x62d1('0xe8')]||undefined})[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x19c')));break;case 0x0:if(_0x2483d1[_0x62d1('0x12d')]>=_0x462c7c[_0x62d1('0x19d')]-0x1){return!![];}else{hopperUtils[_0x62d1('0x107')]({'active':![],'countnosuchnumberretry':_0x2483d1[_0x62d1('0x12d')]+=0x1,'scheduledat':moment()['add'](_0x462c7c[_0x62d1('0x19e')],_0x62d1('0x195'))[_0x62d1('0x7d')](_0x62d1('0xc9')),'ContactId':_0x2483d1['ContactId'],'ListId':_0x2483d1[_0x62d1('0xe6')],'VoiceQueueId':_0x2483d1[_0x62d1('0xe7')]||undefined,'CampaignId':_0x2483d1[_0x62d1('0xe8')]||undefined})[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x19f')));}break;case 0xa:if(_0x2483d1[_0x62d1('0xdd')]>=_0x462c7c[_0x62d1('0xe3')]-0x1){return!![];}hopperUtils[_0x62d1('0x107')]({'active':![],'countdropretry':_0x2483d1[_0x62d1('0xdd')]+=0x1,'scheduledat':moment()['add'](_0x462c7c[_0x62d1('0xdf')],_0x62d1('0x195'))[_0x62d1('0x7d')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x2483d1[_0x62d1('0xe5')],'ListId':_0x2483d1[_0x62d1('0xe6')],'VoiceQueueId':_0x2483d1[_0x62d1('0xe7')]||undefined,'CampaignId':_0x2483d1[_0x62d1('0xe8')]||undefined})[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x1a0')));break;case 0xb:if(_0x2483d1[_0x62d1('0xf1')]>=_0x462c7c[_0x62d1('0xf2')]-0x1){return!![];}hopperUtils[_0x62d1('0x107')]({'active':![],'countabandonedretry':_0x2483d1['countabandonedretry']+=0x1,'scheduledat':moment()[_0x62d1('0xf3')](_0x462c7c[_0x62d1('0xef')],_0x62d1('0x195'))[_0x62d1('0x7d')](_0x62d1('0xc9')),'ContactId':_0x2483d1['ContactId'],'ListId':_0x2483d1[_0x62d1('0xe6')],'VoiceQueueId':_0x2483d1[_0x62d1('0xe7')]||undefined,'CampaignId':_0x2483d1[_0x62d1('0xe8')]||undefined})[_0x62d1('0xa4')](loggerCatch(_0x62d1('0xf4')));break;case 0x13:if(_0x2483d1[_0x62d1('0x12a')]>=_0x462c7c['dialMachineMaxRetry']-0x1){return!![];}hopperUtils[_0x62d1('0x107')]({'active':![],'countmachineretry':_0x2483d1[_0x62d1('0x12a')]+=0x1,'scheduledat':moment()[_0x62d1('0xf3')](_0x462c7c[_0x62d1('0x133')],_0x62d1('0x195'))[_0x62d1('0x7d')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x2483d1[_0x62d1('0xe5')],'ListId':_0x2483d1[_0x62d1('0xe6')],'VoiceQueueId':_0x2483d1[_0x62d1('0xe7')]||undefined,'CampaignId':_0x2483d1['CampaignId']||undefined})[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x134')));break;case 0x14:if(_0x2483d1[_0x62d1('0x12e')]>=_0x462c7c[_0x62d1('0x1a1')]-0x1){return!![];}hopperUtils['rescheduleContact']({'active':![],'countagentrejectretry':_0x2483d1['countagentrejectretry']+=0x1,'scheduledat':moment()[_0x62d1('0xf3')](_0x462c7c[_0x62d1('0x1a2')],_0x62d1('0x195'))[_0x62d1('0x7d')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x2483d1[_0x62d1('0xe5')],'ListId':_0x2483d1[_0x62d1('0xe6')],'VoiceQueueId':_0x2483d1[_0x62d1('0xe7')]||undefined,'CampaignId':_0x2483d1[_0x62d1('0xe8')]||undefined})[_0x62d1('0xa4')](loggerCatch('[rescheduleContact][AgentReject]'));break;default:return!![];}};Dialer['prototype'][_0x62d1('0x116')]=function(_0x1d421,_0x19200d,_0x10ae1b){var _0x564c50=this;var _0x4a8059=new History(_0x1d421);var _0x17d4a1=![];var _0x41d39f;var _0x3a6005;return new Promise(function(_0x53142f,_0x4e9fe2){if(_[_0x62d1('0x52')](_0x19200d)&&typeof _0x19200d!==_0x62d1('0x163')){return _0x4e9fe2(msgResponse(_0x62d1('0x1a3'),_0x62d1('0x95'),_0x62d1('0x1a4')));}if(_[_0x62d1('0x52')](_0x10ae1b)&&typeof _0x10ae1b!=='object'){return _0x4e9fe2(msgResponse(_0x62d1('0x1a3'),_0x62d1('0x95'),_0x62d1('0x1a5')));}hopperUtils[_0x62d1('0xe1')](_0x4a8059,_0x10ae1b[_0x62d1('0xcd')],_0x19200d)[_0x62d1('0x3e')](function(_0x35069e){if(_0x35069e['additional']==0x1)_0x17d4a1=!![];switch(_0x10ae1b[_0x62d1('0xcd')]){case'0':_0x19200d['outboundNoSuchCallsDay']+=0x1;_0x4a8059[_0x62d1('0x6f')]=0x0;_0x4a8059[_0x62d1('0x70')]=_0x62d1('0x1a6');_0x4a8059['countnosuchnumberretry']+=0x1;_0x4a8059[_0x62d1('0xde')]+=0x1;ami[_0x62d1('0x121')](_0x62d1('0x1a7'),ut[_0x62d1('0x123')](_0x1d421,_0x62d1('0x1a8')));_0x41d39f=_0x19200d[_0x62d1('0x19e')];_0x3a6005=_0x19200d[_0x62d1('0xe0')];hopperUtils[_0x62d1('0xd0')](_0x4a8059)[_0x62d1('0xa4')](loggerCatch('[syncAgentComplete][createHistory][0]'));if(_0x564c50['checkRetriveMax'](0x0,_0x1d421,_0x19200d)&&!_0x17d4a1){if(_0x4a8059['countnosuchnumberretry']>=_0x19200d[_0x62d1('0x19d')]){_0x564c50['createStateFinal'](_0x4a8059,_0x53142f,_0x4e9fe2,_0x62d1('0x1a9'));}else{_0x564c50['stateGlobal'](_0x4a8059,_0x53142f,_0x4e9fe2,_0x62d1('0x1a9'));}}break;case'3':_0x19200d[_0x62d1('0x1aa')]+=0x1;_0x4a8059[_0x62d1('0x6f')]=0x3;_0x4a8059[_0x62d1('0x70')]='NoAnswer';_0x4a8059[_0x62d1('0x194')]+=0x1;_0x4a8059[_0x62d1('0xde')]+=0x1;var _0x1a9d0b=ut[_0x62d1('0x1ab')](_0x1d421,_0x19200d);ami[_0x62d1('0x121')](_0x62d1('0x1ac'),_0x1a9d0b);_0x41d39f=_0x19200d[_0x62d1('0x1ad')];_0x3a6005=_0x19200d[_0x62d1('0xe0')];hopperUtils['createHistory'](_0x4a8059)[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x1ae')));if(_0x564c50[_0x62d1('0x193')](0x3,_0x1d421,_0x19200d)&&!_0x17d4a1){if(_0x4a8059['countnoanswerretry']>=_0x19200d[_0x62d1('0x1af')]){_0x564c50[_0x62d1('0x131')](_0x4a8059,_0x53142f,_0x4e9fe2,'reason\x203\x20ringing\x20no\x20answer');}else{_0x564c50[_0x62d1('0x136')](_0x4a8059,_0x53142f,_0x4e9fe2,_0x62d1('0x1b0'));}}break;case'5':_0x19200d[_0x62d1('0x1b1')]+=0x1;_0x4a8059['state']=0x5;_0x4a8059[_0x62d1('0x70')]=_0x62d1('0x1b2');_0x4a8059[_0x62d1('0x12c')]+=0x1;_0x4a8059['countglobal']+=0x1;ami[_0x62d1('0x121')](_0x62d1('0x1b3'),ut['buildObj'](_0x1d421,'busy'));_0x41d39f=_0x19200d['dialBusyRetryFrequency'];_0x3a6005=_0x19200d[_0x62d1('0xe0')];hopperUtils[_0x62d1('0xd0')](_0x4a8059)[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x1b4')));if(_0x564c50[_0x62d1('0x193')](0x5,_0x1d421,_0x19200d)&&!_0x17d4a1){if(_0x4a8059[_0x62d1('0x12c')]>=_0x19200d[_0x62d1('0x197')]){_0x564c50['createStateFinal'](_0x4a8059,_0x53142f,_0x4e9fe2,_0x62d1('0x1b5'));}else{_0x564c50[_0x62d1('0x136')](_0x4a8059,_0x53142f,_0x4e9fe2,_0x62d1('0x1b5'));}}break;case'8':_0x19200d[_0x62d1('0x1b6')]+=0x1;_0x4a8059[_0x62d1('0x6f')]=0x8;_0x4a8059[_0x62d1('0x70')]=_0x62d1('0x1b7');_0x4a8059[_0x62d1('0x135')]+=0x1;_0x4a8059[_0x62d1('0xde')]+=0x1;_0x41d39f=_0x19200d['dialCongestionRetryFrequency'];_0x3a6005=_0x19200d[_0x62d1('0xe0')];ami[_0x62d1('0x121')](_0x62d1('0x1b8'),ut[_0x62d1('0x123')](_0x1d421,'congestion'));hopperUtils[_0x62d1('0xd0')](_0x4a8059)[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x1b9')));if(_0x564c50['checkRetriveMax'](0x8,_0x1d421,_0x19200d)&&!_0x17d4a1){if(_0x4a8059[_0x62d1('0x135')]>=_0x19200d['dialCongestionMaxRetry']){_0x564c50[_0x62d1('0x131')](_0x4a8059,_0x53142f,_0x4e9fe2,_0x62d1('0x1ba'));}else{_0x564c50[_0x62d1('0x136')](_0x4a8059,_0x53142f,_0x4e9fe2,_0x62d1('0x1ba'));}}break;case'11':_0x19200d[_0x62d1('0x1bb')]+=0x1;_0x4a8059[_0x62d1('0x6f')]=0xb;_0x4a8059[_0x62d1('0x70')]=_0x62d1('0xee');_0x4a8059['countabandonedretry']+=0x1;_0x4a8059[_0x62d1('0xde')]+=0x1;_0x41d39f=_0x19200d[_0x62d1('0xef')];_0x3a6005=_0x19200d[_0x62d1('0xe0')];hopperUtils[_0x62d1('0xd0')](_0x4a8059)[_0x62d1('0xa4')](loggerCatch(_0x62d1('0xf5')));if(_0x564c50['checkRetriveMax'](0xb,_0x1d421,_0x19200d)&&!_0x17d4a1){if(_0x4a8059[_0x62d1('0xf1')]>=_0x19200d[_0x62d1('0xf2')]){_0x564c50[_0x62d1('0x131')](_0x4a8059,_0x53142f,_0x4e9fe2,'reason\x2011\x20abandoned');}else{_0x564c50[_0x62d1('0x136')](_0x4a8059,_0x53142f,_0x4e9fe2,_0x62d1('0x1bc'));}}break;case'20':_0x19200d[_0x62d1('0x1bd')]+=0x1;_0x4a8059[_0x62d1('0x6f')]=0x14;_0x4a8059[_0x62d1('0x70')]=_0x62d1('0x1be');_0x4a8059[_0x62d1('0x12e')]+=0x1;_0x4a8059['countglobal']+=0x1;_0x41d39f=_0x19200d['dialAgentRejectRetryFrequency'];_0x3a6005=_0x19200d[_0x62d1('0xe0')];ami[_0x62d1('0x121')]('custom:agentreject',ut[_0x62d1('0x123')](_0x1d421,_0x62d1('0x1bf')));hopperUtils['createHistory'](_0x4a8059)[_0x62d1('0xa4')](loggerCatch('[syncAgentComplete][createHistory][20]'));if(_0x564c50[_0x62d1('0x193')](0x14,_0x1d421,_0x19200d)&&!_0x17d4a1){if(_0x4a8059[_0x62d1('0x12e')]>=_0x19200d[_0x62d1('0x1a1')]){_0x564c50[_0x62d1('0x131')](_0x4a8059,_0x53142f,_0x4e9fe2,_0x62d1('0x1c0'));}else{_0x564c50[_0x62d1('0x136')](_0x4a8059,_0x53142f,_0x4e9fe2,_0x62d1('0x1c0'));}}break;default:_0x19200d['outboundUnknownCallsDay']+=0x1;_0x4a8059[_0x62d1('0x6f')]=0xc;_0x4a8059[_0x62d1('0x70')]=_0x10ae1b[_0x62d1('0xcd')];_0x41d39f=_0x19200d['dialAgentRejectRetryFrequency'];_0x3a6005=_0x19200d['callAdditionalPhoneAfterMin'];hopperUtils[_0x62d1('0xd0')](_0x4a8059)[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x1c1')));if(_0x564c50['checkRetriveMax'](_0x10ae1b['reason'],_0x1d421,_0x19200d)&&!_0x17d4a1){if(_0x4a8059['countbusyretry']+_0x4a8059['countcongestionretry']+_0x4a8059['countnoanswerretry']+_0x4a8059[_0x62d1('0x12d')]+_0x4a8059[_0x62d1('0xdd')]+_0x4a8059['countabandonedretry']+_0x4a8059['countmachineretry']+_0x4a8059[_0x62d1('0x12e')]>=_0x19200d[_0x62d1('0x12f')]){_0x564c50[_0x62d1('0x136')](_0x4a8059,_0x53142f,_0x4e9fe2,_0x10ae1b[_0x62d1('0xcd')]);}else{_0x564c50[_0x62d1('0x131')](_0x4a8059,_0x53142f,_0x4e9fe2,_0x10ae1b[_0x62d1('0xcd')]);}}}})['then'](function(){if(_0x17d4a1){hopperUtils[_0x62d1('0xec')](_0x4a8059,_0x41d39f,_0x3a6005)[_0x62d1('0x3e')](function(){return _0x53142f(0x1);});}});});};Dialer[_0x62d1('0x19')][_0x62d1('0x136')]=function(_0x23f3bc,_0x4c5e77,_0xc69d47,_0x2a8f82){var _0x5537a1=new Final(_0x23f3bc);_0x5537a1[_0x62d1('0x6f')]=0xf;_0x5537a1[_0x62d1('0x70')]=_0x62d1('0x1c2');this['createStateFinal'](_0x5537a1,_0x4c5e77,_0xc69d47,_0x2a8f82);};Dialer[_0x62d1('0x19')][_0x62d1('0x131')]=function(_0x4e9f2e,_0x1267ad,_0x3fcfe8,_0x26fcdb){hopperUtils[_0x62d1('0xd2')](_0x4e9f2e)['then'](function(){return _0x1267ad(msgResponse(_0x62d1('0x1a3'),_0x62d1('0x115'),_0x26fcdb));})[_0x62d1('0xa4')](function(){return _0x3fcfe8(msgResponse(_0x62d1('0x1c3'),_0x62d1('0x95'),'contact\x20not\x20moved'));});};Dialer['prototype'][_0x62d1('0xb')]=function(_0x4ead64){var _0x1ae0ed=_0x4ead64[_0x62d1('0x1c4')]/0x64;var _0x3a1a8d=_0x4ead64[_0x62d1('0xd7')]/(_0x4ead64['outboundDropCallsDayTimeout']+_0x4ead64[_0x62d1('0xcc')]);var _0x453773=Math['round'](_0x4ead64[_0x62d1('0x1c5')]*(_0x4ead64[_0x62d1('0x1c6')]/0x64));var _0x5e7b7d=Math['round'](_0x4ead64[_0x62d1('0x1c5')]*(_0x4ead64[_0x62d1('0x1c7')]/0x64));var _0x32b826=_0x4ead64['available']+_0x4ead64[_0x62d1('0x144')];var _0x53a226=Math['floor'](_0x4ead64[_0x62d1('0x58')]*_0x4ead64['erlangAbandonmentRate']*_0x4ead64[_0x62d1('0x1c8')]*_0x4ead64[_0x62d1('0x1c9')]);if(_[_0x62d1('0x52')](_0x4ead64[_0x62d1('0x26')])){if(!_[_0x62d1('0x52')](_0x4ead64['startPredictive'])){_0x4ead64[_0x62d1('0x25')]=undefined;loggerPredictive[_0x62d1('0x64')](_0x62d1('0x1ca'),'check\x20predictive\x20is\x20not\x20undefine');}if(!_['isUndefined'](_0x4ead64[_0x62d1('0x62')])){loggerPredictive[_0x62d1('0x64')](_0x62d1('0x1ca'),'check\x20handlePredictive\x20is\x20not\x20undefine');clearInterval(_0x4ead64['handlePredictive']);_0x4ead64['handlePredictive']=undefined;}_0x4ead64[_0x62d1('0x26')]=moment()[_0x62d1('0x7d')](_0x62d1('0xc9'));loggerPredictive['info'](_0x4ead64['name'],_0x62d1('0x1cb'),_0x4ead64[_0x62d1('0x26')]);this[_0x62d1('0xb9')](_0x4ead64,0x1);}else if(ifInterval(_0x4ead64['dialPredictiveInterval'],_0x4ead64[_0x62d1('0x26')])){this[_0x62d1('0xb9')](_0x4ead64,0x1);loggerPredictiveCalls[_0x62d1('0x46')](_0x62d1('0x1cc'),_0x4ead64['startProgressive'],_0x4ead64[_0x62d1('0x60')]);_0x4ead64[_0x62d1('0x58')]=0x0;_0x4ead64[_0x62d1('0xd8')]=0x0;}else if(_0x1ae0ed<_0x3a1a8d&&_0x4ead64[_0x62d1('0x1cd')]==='dropRate'){clearPredictiveAttributes(_0x4ead64);loggerPredictive[_0x62d1('0x46')](_0x62d1('0x1ce'),'Dropped\x20calls\x20day',_0x3a1a8d,_0x62d1('0x26'),_0x4ead64[_0x62d1('0x60')]);}else if(_0x53a226<_0x4ead64[_0x62d1('0xd8')]&&_0x4ead64[_0x62d1('0x1cd')]===_0x62d1('0x1cf')){clearPredictiveAttributes(_0x4ead64);loggerPredictive['info'](_0x62d1('0x1d0'),'Max\x20Drop\x20',_0x53a226,'Drop\x20in\x20this\x20interval',_0x4ead64[_0x62d1('0xd8')],_0x62d1('0x26'),_0x4ead64[_0x62d1('0x60')]);}else if(!ifInterval(_0x4ead64[_0x62d1('0x1d1')],_0x4ead64['startProgressive'])&&_['isUndefined'](_0x4ead64[_0x62d1('0x25')])&&!_[_0x62d1('0x52')](_0x4ead64[_0x62d1('0x26')])){_0x4ead64[_0x62d1('0x25')]=moment()['format'](_0x62d1('0xc9'));loggerPredictive[_0x62d1('0x46')](_0x4ead64[_0x62d1('0x60')],_0x62d1('0x1d2'),_0x4ead64['startPredictive']);hopperUtils[_0x62d1('0x1d3')](_0x4ead64[_0x62d1('0x1d1')])['then'](this[_0x62d1('0x1d4')](_0x4ead64))[_0x62d1('0x3e')](mergeDataErlangB(_0x4ead64))[_0x62d1('0x3e')](this[_0x62d1('0x1d5')](_0x4ead64))[_0x62d1('0xa4')](loggerCatchPredictive(_0x62d1('0x1d6'),_0x4ead64));}else if(!ifInterval(_0x4ead64['dialPredictiveInterval'],_0x4ead64['startPredictive'])){_0x4ead64[_0x62d1('0xd8')]=0x0;_0x4ead64[_0x62d1('0x25')]=moment()[_0x62d1('0x7d')](_0x62d1('0xc9'));loggerPredictive[_0x62d1('0x46')](_0x4ead64[_0x62d1('0x60')],_0x62d1('0x1d7'),_0x4ead64[_0x62d1('0x25')]);clearInterval(_0x4ead64[_0x62d1('0x62')]);_0x4ead64[_0x62d1('0x62')]=undefined;hopperUtils[_0x62d1('0x1d3')](_0x4ead64[_0x62d1('0x1d1')])[_0x62d1('0x3e')](this[_0x62d1('0x1d4')](_0x4ead64))[_0x62d1('0x3e')](mergeDataErlangB(_0x4ead64))[_0x62d1('0x3e')](this[_0x62d1('0x1d5')](_0x4ead64))[_0x62d1('0xa4')](loggerCatchPredictive(_0x62d1('0x1d8'),_0x4ead64));}else if(_0x4ead64[_0x62d1('0x1c5')]&&_0x32b826<_0x4ead64['predictiveIntervalAvailable']-_0x5e7b7d){clearPredictiveAttributes(_0x4ead64);loggerPredictive['info'](_0x4ead64[_0x62d1('0x60')],'switch\x20in\x20progressive\x20because\x20available\x20agents\x20(',_0x32b826,_0x62d1('0x1d9'),_0x4ead64[_0x62d1('0x1c5')],'-',_0x5e7b7d,'=',_0x4ead64[_0x62d1('0x1c5')]-_0x5e7b7d,')');}else if(_0x4ead64[_0x62d1('0x1c5')]&&_0x32b826>_0x4ead64[_0x62d1('0x1c5')]+_0x453773){clearPredictiveAttributes(_0x4ead64);loggerPredictive[_0x62d1('0x46')](_0x4ead64[_0x62d1('0x60')],_0x62d1('0x1da'),_0x32b826,_0x62d1('0x1db'),_0x4ead64['predictiveIntervalAvailable'],'+',_0x453773,'=',_0x4ead64[_0x62d1('0x1c5')]+_0x453773,')');}};Dialer[_0x62d1('0x19')][_0x62d1('0x1d4')]=function(_0x4b177e){var _0x1b22bd=this;return function(_0x2f8163){return new Promise(function(_0x35a39d,_0x5ba50b){_[_0x62d1('0x5d')](_0x4b177e,_0x2f8163[0x0]);if(checkGetDataPredictive(_0x2f8163[0x0])){var _0x6cb86b=_0x4b177e[_0x62d1('0x1c5')]=_0x4b177e[_0x62d1('0x144')]+_0x4b177e[_0x62d1('0x143')];var _0x3e627f=_0x4b177e['dialPredictiveInterval']*0x3c;var _0x2978b3=_0x2f8163[0x0][_0x62d1('0x50')]+_0x2f8163[0x0]['predictiveIntervalAvgHoldtime'];var _0x3259b5=(_0x2f8163[0x0][_0x62d1('0x1dc')]+_0x2f8163[0x0][_0x62d1('0x4a')]+_0x2f8163[0x0][_0x62d1('0x4c')])/_0x2f8163[0x0][_0x62d1('0x48')];_0x4b177e['predictiveIntervalHitRate']=_0x3259b5>0x0?_0x3259b5:0x1;switch(_0x4b177e[_0x62d1('0x1cd')]){case _0x62d1('0x1cf'):var _0x32e14a=_0x4b177e[_0x62d1('0x1c4')]/0x64;return _0x1b22bd['abandonmentRate'](_0x6cb86b,_0x3e627f,_0x2978b3,_0x3259b5,_0x32e14a)[_0x62d1('0x3e')](function(_0x2ec198){return _0x35a39d(_0x2ec198);});case _0x62d1('0x1dd'):var _0x5b37e7=_0x4b177e[_0x62d1('0x1c4')]/0x64;return _0x1b22bd[_0x62d1('0x1de')](_0x6cb86b,_0x3e627f,_0x2978b3,_0x3259b5,_0x5b37e7)[_0x62d1('0x3e')](function(_0x544837){return _0x35a39d(_0x544837);});default:return _0x5ba50b(msgResponse(_0x62d1('0x1df'),'Failure','Unknown\x20Predictive'));}}else{return _0x5ba50b(msgResponse('[getDataPredictive]',_0x62d1('0x95'),_0x62d1('0x1e0')));}});};};Dialer[_0x62d1('0x19')]['getDataPredictiveOld']=function(_0x1b2692){var _0xea564=this;return function(_0x63f952){return new Promise(function(_0x4e96db,_0x285186){_[_0x62d1('0x5d')](_0x1b2692,_0x63f952[0x0]);if(checkGetDataPredictive(_0x63f952[0x0])){loggerPredictive[_0x62d1('0x46')](JSON[_0x62d1('0x88')](_0x63f952[0x0]));if(_0x1b2692[_0x62d1('0x1cd')]==='dropRate'){return _0xea564[_0x62d1('0x158')](_0x1b2692['id'])[_0x62d1('0x3e')](function(_0x1cfc0e){var _0x1332e2=_0x1b2692[_0x62d1('0x1e1')]-_0x1cfc0e[0x0]['outboundQueuePauses'];var _0x32c7bb=_0x1b2692[_0x62d1('0x1d1')]*0x3c;var _0x85426b=_0x63f952[0x0]['predictiveIntervalAvgTalktime']+_0x63f952[0x0]['predictiveIntervalAvgHoldtime'];var _0x19dc03=(_0x63f952[0x0][_0x62d1('0x1dc')]+_0x63f952[0x0]['predictiveIntervalDroppedCallsTimeout']+_0x63f952[0x0]['predictiveIntervalDroppedCallsCallersExit'])/_0x63f952[0x0]['predictiveIntervalTotalCalls'];var _0x397a6d=_0x1b2692[_0x62d1('0x1c4')]/0x64;_0x1b2692[_0x62d1('0x1e2')]=_0x1cfc0e[0x0][_0x62d1('0x1e3')]||0x0;_0x1b2692[_0x62d1('0x1c8')]=_0x19dc03>0x0?_0x19dc03:0x1;return _0xea564[_0x62d1('0x1e4')](_0x1332e2,_0x32c7bb,_0x85426b,_0x19dc03,_0x397a6d);})[_0x62d1('0x3e')](function(_0x292847){return _0x4e96db(_0x292847);})[_0x62d1('0xa4')](function(_0x4adbd3){return _0x285186(msgResponse(_0x62d1('0x1e5'),'Failure',JSON[_0x62d1('0x88')](_0x4adbd3)));});}if(_0x1b2692[_0x62d1('0x1cd')]===_0x62d1('0x1dd')){return _0xea564['getVoiceQueueRtPauses'](_0x1b2692['id'])['then'](function(_0xc57aff){var _0x968542=_0x1b2692[_0x62d1('0x1e1')]-_0xc57aff[0x0][_0x62d1('0x1e3')];var _0x39994c=_0x1b2692['dialPredictiveInterval']*0x3c;var _0x547aea=_0x63f952[0x0][_0x62d1('0x50')]+_0x63f952[0x0][_0x62d1('0x4e')];var _0x4a9a37=(_0x63f952[0x0][_0x62d1('0x1dc')]+_0x63f952[0x0]['predictiveIntervalDroppedCallsTimeout']+_0x63f952[0x0][_0x62d1('0x4c')])/_0x63f952[0x0]['predictiveIntervalTotalCalls'];var _0x5197fd=_0x1b2692[_0x62d1('0x1c4')]/0x64;_0x1b2692[_0x62d1('0x1e2')]=_0xc57aff[0x0][_0x62d1('0x1e3')]||0x0;_0x1b2692[_0x62d1('0x1c8')]=_0x4a9a37>0x0?_0x4a9a37:0x1;return _0xea564[_0x62d1('0x1de')](_0x968542,_0x39994c,_0x547aea,_0x4a9a37,_0x5197fd);})[_0x62d1('0x3e')](function(_0x53fcec){return _0x4e96db(_0x53fcec);})[_0x62d1('0xa4')](function(_0x2623bf){return _0x285186(msgResponse(_0x62d1('0x1e5'),_0x62d1('0x95'),JSON['stringify'](_0x2623bf)));});}}else{return _0x285186(msgResponse(_0x62d1('0x1df'),_0x62d1('0x95'),_0x62d1('0x1e0')));}});};};Dialer[_0x62d1('0x19')]['startMethodPredictive']=function(_0x1db093){var _0x49791a=this;return function(){var _0x7582bf=0x0;var _0x28aad7=Math['floor'](_0x1db093[_0x62d1('0x1e6')]*0x3e8);if(_0x28aad7>0x0){_0x28aad7=_0x28aad7<0x64?0x64:_0x28aad7;loggerPredictive[_0x62d1('0x46')](_0x1db093[_0x62d1('0x60')],_0x62d1('0x1e7'),_0x28aad7,_0x62d1('0x1e8'));_0x1db093[_0x62d1('0x62')]=setInterval(function(){_0x49791a[_0x62d1('0x62')](_0x1db093);loggerPredictiveCalls[_0x62d1('0x46')](_0x62d1('0x1e9'),_0x7582bf+=0x1);},_0x28aad7);}else{loggerPredictive[_0x62d1('0x46')](_0x1db093[_0x62d1('0x60')],_0x62d1('0x1ea'));}};};Dialer[_0x62d1('0x19')]['checkContactBlack']=function(_0x5080b4,_0x564cb5){var _0xbf587=this;return function(_0x25d681){if(_[_0x62d1('0x45')](_0x25d681)){if(_[_0x62d1('0xfc')](_0x564cb5['UserId'])||!_0x564cb5[_0x62d1('0x1eb')]){if(_0x5080b4[_0x62d1('0xb7')]===_0x62d1('0xa')){_0x5080b4[_0x62d1('0x73')]=_[_0x62d1('0x52')](_0x5080b4[_0x62d1('0x73')])?!![]:_0x5080b4[_0x62d1('0x73')];var _0x2497cc=uuid['v4']();_0xbf587[_0x62d1('0x22')][_0x2497cc]=new Action(_0x5080b4,_0x564cb5,_0x2497cc);loggerBooked[_0x62d1('0x46')](_0x62d1('0x1ec'),_0x2497cc,_0x62d1('0x1ed'),JSON[_0x62d1('0x88')](_0x5080b4['queueStatusComplete']),'Queue:\x20',_0x5080b4['name']);if(_0x5080b4[_0x62d1('0x73')]){_0x5080b4['queueStatusComplete']=![];_0xbf587[_0x62d1('0xff')][_0xbf587[_0x62d1('0x22')][_0x2497cc][_0x62d1('0xc7')]]=[];ami[_0x62d1('0x9c')]({'actionid':_0x2497cc,'action':_0x62d1('0x1ee'),'queue':_0x5080b4[_0x62d1('0x60')]})[_0x62d1('0xa4')](function(){_0xbf587[_0x62d1('0xc6')](_0x5080b4);hopperUtils[_0x62d1('0x107')]({'active':![],'ContactId':_0xbf587[_0x62d1('0x22')][_0x2497cc][_0x62d1('0xe5')],'ListId':_0xbf587[_0x62d1('0x22')][_0x2497cc][_0x62d1('0xe6')],'VoiceQueueId':_0xbf587[_0x62d1('0x22')][_0x2497cc]['VoiceQueueId']||undefined,'CampaignId':_0xbf587[_0x62d1('0x22')][_0x2497cc][_0x62d1('0xe8')]||undefined})[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x1ef')));delete _0xbf587[_0x62d1('0x22')][_0x2497cc];});}else{loggerBooked[_0x62d1('0x46')](_0x62d1('0x1f0'),JSON[_0x62d1('0x88')](_0x5080b4[_0x62d1('0x73')]),_0x62d1('0x1f1'),_0x5080b4['name']);_0xbf587['updateOriginated'](_0x5080b4);hopperUtils[_0x62d1('0x107')]({'active':![],'ContactId':_0xbf587[_0x62d1('0x22')][_0x2497cc][_0x62d1('0xe5')],'ListId':_0xbf587['actions'][_0x2497cc]['ListId'],'VoiceQueueId':_0xbf587[_0x62d1('0x22')][_0x2497cc][_0x62d1('0xe7')]||undefined,'CampaignId':_0xbf587['actions'][_0x2497cc]['CampaignId']||undefined})[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x1ef')));delete _0xbf587['actions'][_0x2497cc];}}else{return _0xbf587[_0x62d1('0x162')](_0x5080b4,_0x564cb5);}}else{if(utils['getSeconds'](undefined,_0x564cb5['scheduledat'])<_0x5080b4[_0x62d1('0x1f2')]*0x3c){if(_0x564cb5['Agent']&&!_0x564cb5[_0x62d1('0x14f')][_0x62d1('0x1f3')]){_0xbf587[_0x62d1('0x102')]['run'](_0x564cb5['id'])[_0x62d1('0x106')](function(){_0xbf587[_0x62d1('0xc6')](_0x5080b4);});}else{hopperUtils[_0x62d1('0x1f4')]({'active':![]},_0x564cb5['id'],0x1)[_0x62d1('0x106')](function(){_0xbf587['updateOriginated'](_0x5080b4);});}}else{_0x5080b4[_0x62d1('0x1f5')]+=0x1;_0xbf587[_0x62d1('0xc6')](_0x5080b4);if(_0x5080b4[_0x62d1('0x1f6')]){hopperUtils[_0x62d1('0x107')]({'active':![],'recallme':![],'UserId':null,'ContactId':_0x564cb5[_0x62d1('0xe5')],'ListId':_0x564cb5[_0x62d1('0xe6')],'VoiceQueueId':_0x564cb5[_0x62d1('0xe7')]||undefined,'CampaignId':_0x564cb5[_0x62d1('0xe8')]||undefined})[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x1f7')));hopperUtils[_0x62d1('0xd0')](createObjHistory(_0x5080b4,_0x564cb5,utils[_0x62d1('0x68')][_0x62d1('0x1f8')],0x17,_0x62d1('0x1f9')))['catch'](loggerCatch(_0x62d1('0x1fa')));}else{_0xbf587[_0x62d1('0x125')](createObjHistory(_0x5080b4,_0x564cb5,utils[_0x62d1('0x68')][_0x62d1('0x1fb')],0x16,_0x62d1('0x1fc')),'[Originate][HistoryRecallClose][historyCatch]',_0x62d1('0x1fd'));}}}}else{_0x5080b4[_0x62d1('0x1fe')]+=0x1;_0xbf587[_0x62d1('0x125')](createObjHistory(_0x5080b4,_0x564cb5,utils[_0x62d1('0x68')]['BLACKLIST'],0xd,_0x62d1('0x1ff')),_0x62d1('0x200'),_0x62d1('0x201'));throw'inBlackList';}};};Dialer['prototype']['handleIvr']=function(_0x52384d){var _0x24870b=this;var _0x1a4907=_0x52384d['limitCalls']-_0x52384d[_0x62d1('0x81')];emitCampaignSummary(_0x52384d);if(_0x1a4907>0x0&&_0x52384d[_0x62d1('0x202')]==0x0){if(_0x1a4907>this[_0x62d1('0x20')]){_0x1a4907=this[_0x62d1('0x20')];}_0x52384d[_0x62d1('0x202')]=0x1;hopperUtils[_0x62d1('0x203')](_0x52384d,_0x1a4907)[_0x62d1('0x3e')](function(_0x700523){_0x52384d[_0x62d1('0x202')]=0x0;if(_0x700523){if(!utils[_0x62d1('0x204')](_0x700523)){_0x52384d[_0x62d1('0x6e')]=utils[_0x62d1('0x68')][_0x62d1('0x6c')];logger['info'](_0x62d1('0x205')+_0x52384d[_0x62d1('0x60')]);}else{_0x52384d[_0x62d1('0x81')]+=_0x700523[_0x62d1('0x14c')];_0x52384d[_0x62d1('0x6e')]=utils[_0x62d1('0x68')][_0x62d1('0x206')];for(var _0x5d123e=0x0;_0x5d123e<_0x700523[_0x62d1('0x14c')];_0x5d123e+=0x1){_0x52384d[_0x62d1('0x207')]+=0x1;if(_[_0x62d1('0xfc')](_0x700523[_0x5d123e])||_['isNil'](_0x700523[_0x5d123e][_0x62d1('0x17c')])||_[_0x62d1('0xfc')](_0x700523[_0x5d123e]['phone'])){_0x24870b['emptyContact'](_0x62d1('0x208'),_0x52384d,_0x700523[_0x5d123e]);}else{hopperUtils['checkIsBlackListIvr'](_[_0x62d1('0x100')](_0x700523[_0x5d123e],[_0x62d1('0xe8'),_0x62d1('0x166')]))[_0x62d1('0x3e')](_0x24870b[_0x62d1('0x209')](_0x52384d,_0x700523[_0x5d123e]))['catch'](_0x24870b['loggerHandler'](_0x62d1('0x20a'),_0x52384d));}}}}})[_0x62d1('0xa4')](loggerGetContactDialer(_0x62d1('0x20b'),_0x52384d,_0x1a4907));}};Dialer[_0x62d1('0x19')]['handlePower']=function(_0x219fdd,_0x2e15f6){var _0x5012fb=this;var _0x5465ce=[];if(_0x2e15f6<0x1||_0x219fdd['dialMethod']==='booked'){_0x2e15f6=0x1;}var _0x18d545=Math['floor'](_0x219fdd[_0x62d1('0x143')]*_0x2e15f6)-_0x219fdd[_0x62d1('0x81')];if(_0x219fdd[_0x62d1('0x20c')]>0x0){var _0x5f3e73=_0x219fdd['dialLimitQueue']-_0x219fdd[_0x62d1('0x81')]-_0x219fdd[_0x62d1('0x144')]-_0x219fdd[_0x62d1('0x145')];if(_0x18d545>_0x5f3e73){_0x18d545=_0x5f3e73;}}if(_0x18d545>0x0&&_0x219fdd[_0x62d1('0x202')]==0x0){if(_0x219fdd[_0x62d1('0xb7')]===_0x62d1('0xa')){_0x18d545=0x1;}if(_0x18d545>this['maxNumberOriginate']){_0x18d545=this[_0x62d1('0x20')];}for(var _0x2f68d5 in this['agents']){if(typeof this[_0x62d1('0x1e')][_0x2f68d5]!==_0x62d1('0x154')){if(this[_0x62d1('0x1e')][_0x2f68d5][_0x62d1('0x6f')]===_0x62d1('0x20d')&&this[_0x62d1('0x1e')][_0x2f68d5][_0x62d1('0x8b')]===_0x62d1('0x8c')){_0x5465ce[_0x62d1('0xa2')](this[_0x62d1('0x1e')][_0x2f68d5]['id']);}}}_0x219fdd[_0x62d1('0x202')]=0x1;hopperUtils[_0x62d1('0x20e')](_0x219fdd,_0x5465ce,_0x18d545)[_0x62d1('0x3e')](function(_0x85229f){_0x219fdd['temp']=0x0;if(_0x85229f){if(!utils['checkContactEmpty'](_0x85229f)){hopperUtils['countReScheduled'](_0x219fdd)[_0x62d1('0x3e')](sendMessageReschedule(_0x219fdd))['catch'](loggerCatch(_0x62d1('0x20f')));}else{_0x219fdd[_0x62d1('0x81')]+=_0x85229f['length'];_0x219fdd['message']=_0x219fdd[_0x62d1('0xb7')]===_0x62d1('0xa')?utils[_0x62d1('0x68')][_0x62d1('0x16e')]:utils[_0x62d1('0x68')][_0x62d1('0x206')];for(var _0x2046bf=0x0;_0x2046bf<_0x85229f[_0x62d1('0x14c')];_0x2046bf+=0x1){if(_['isNil'](_0x85229f[_0x2046bf])||_[_0x62d1('0xfc')](_0x85229f[_0x2046bf][_0x62d1('0x17c')])||_[_0x62d1('0xfc')](_0x85229f[_0x2046bf][_0x62d1('0x166')])){_0x5012fb[_0x62d1('0x210')](_0x62d1('0x208'),_0x219fdd,_0x85229f[_0x2046bf]);}else{hopperUtils[_0x62d1('0x211')](_[_0x62d1('0x100')](_0x85229f[_0x2046bf],[_0x62d1('0xe7'),_0x62d1('0x166')]))[_0x62d1('0x3e')](_0x5012fb[_0x62d1('0x209')](_0x219fdd,_0x85229f[_0x2046bf]))[_0x62d1('0xa4')](_0x5012fb['loggerHandler']('[actionOriginate]\x20',_0x219fdd));}}}}})[_0x62d1('0xa4')](loggerGetContactDialer('[getContactDialer2]',_0x219fdd,_0x18d545));}};Dialer['prototype'][_0x62d1('0x62')]=function(_0x1cafa5){if(_0x1cafa5['dialLimitQueue']>0x0){var _0x135ce3=_0x1cafa5['dialLimitQueue']-_0x1cafa5[_0x62d1('0x81')]-_0x1cafa5[_0x62d1('0x144')];if(_0x135ce3>0x0&&_0x1cafa5['temp']==0x0){this[_0x62d1('0x212')](_0x1cafa5);}else{loggerPredictiveCalls[_0x62d1('0x46')]('[handlePredictive][limitChannel]');}}else{this[_0x62d1('0x212')](_0x1cafa5);}};Dialer['prototype'][_0x62d1('0x212')]=function(_0x40fbac){var _0xb807f1=this;var _0x48ce85=[];_0x40fbac[_0x62d1('0x81')]+=0x1;for(var _0x415c58 in this[_0x62d1('0x1e')]){if(typeof this['agents'][_0x415c58]!==_0x62d1('0x154')){if(this['agents'][_0x415c58]['state']===_0x62d1('0x20d')&&this[_0x62d1('0x1e')][_0x415c58]['status']===_0x62d1('0x8c')){_0x48ce85['push'](this['agents'][_0x415c58]['id']);}}}_0x40fbac['temp']=0x1;return this[_0x62d1('0x20e')](_0x40fbac['id'],_0x48ce85,0x1,_0x40fbac['dialOrderByScheduledAt'],_0x40fbac)[_0x62d1('0x3e')](function(_0xa9d4e6){_0x40fbac[_0x62d1('0x202')]=0x1;if(_0xa9d4e6){if(!utils[_0x62d1('0x204')](_0xa9d4e6)){utils[_0x62d1('0x66')](_0x40fbac,0x1,0x0);return hopperUtils[_0x62d1('0x213')](_0x40fbac)[_0x62d1('0x3e')](sendMessageReschedule(_0x40fbac))['catch'](loggerCatch(_0x62d1('0x20f')));}else{_0x40fbac[_0x62d1('0x6e')]=utils[_0x62d1('0x68')]['RUNNING'];if(_[_0x62d1('0xfc')](_0xa9d4e6[0x0])||_['isNil'](_0xa9d4e6[0x0][_0x62d1('0x17c')])||_[_0x62d1('0xfc')](_0xa9d4e6[0x0]['phone'])){_0xb807f1['emptyContact'](_0x62d1('0x208'),_0x40fbac,_0xa9d4e6[0x0]);}else{return hopperUtils[_0x62d1('0x211')](_[_0x62d1('0x100')](_0xa9d4e6[0x0],[_0x62d1('0xe7'),'phone']))[_0x62d1('0x3e')](_0xb807f1[_0x62d1('0x209')](_0x40fbac,_0xa9d4e6[0x0]))['catch'](_0xb807f1[_0x62d1('0x15a')](_0x62d1('0x214'),_0x40fbac));}}}})[_0x62d1('0xa4')](loggerGetContactDialer(_0x62d1('0x215'),_0x40fbac,0x1));};Dialer[_0x62d1('0x19')][_0x62d1('0x1e4')]=function(_0x59b7af,_0x226041,_0x13e688,_0x19f843,_0x86d089,_0xd8a43f){loggerPredictive[_0x62d1('0x46')](_0x62d1('0x216'));loggerPredictive['info'](_0x62d1('0x217'),_0x59b7af);loggerPredictive[_0x62d1('0x46')](_0x62d1('0x218'),_0x226041);loggerPredictive[_0x62d1('0x46')](_0x62d1('0x219'),_0x13e688);loggerPredictive['info']('P:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x19f843);loggerPredictive[_0x62d1('0x46')](_0x62d1('0x21a'),_0x86d089);loggerPredictive['info']('---------------------------');return new Promise(function(_0x11992a,_0x2d7bdb){if(_0x59b7af<=0x0||isNaN(_0x59b7af)){return _0x2d7bdb(msgResponse(_0x62d1('0x21b'),_0x62d1('0x87'),'m\x20=\x20'+_0x59b7af));}if(_0x13e688<=0x0||isNaN(_0x13e688)){return _0x2d7bdb(msgResponse(_0x62d1('0x21b'),_0x62d1('0x87'),_0x62d1('0x21c')+_0x13e688));}if(_0x19f843<=0x0||isNaN(_0x19f843)){return _0x2d7bdb(msgResponse(_0x62d1('0x21b'),'Error',_0x62d1('0x21d')+_0x19f843));}if(_0x226041<=0x0||isNaN(_0x226041)){return _0x2d7bdb(msgResponse(_0x62d1('0x21b'),'Error',_0x62d1('0x21e')+_0x226041));}if(_0x86d089<=0x0||isNaN(_0x86d089)){return _0x2d7bdb(msgResponse(_0x62d1('0x21b'),_0x62d1('0x87'),_0x62d1('0x21f')+_0x86d089));}_0xd8a43f=_0xd8a43f||0x0;var _0xa60a91=0x1/_0x13e688;var _0x59ce8a=0x0;var _0x5e77c8=0x0;var _0x4a0452=0x0;var _0x4d04a7=0x0;for(var _0x5cf139=0x0;_0x4a0452<_0x86d089;_0x5cf139+=0x1){_0x5e77c8=_0x5cf139/_0x226041;_0x59ce8a=(_0x19f843*_0x5e77c8+_0xd8a43f)/_0xa60a91;_0x4a0452=utils['erlangb'](_0x59ce8a,_0x59b7af);_0x4d04a7=_0x59ce8a/_0x59b7af*(0x1-utils[_0x62d1('0x220')](_0x59ce8a,_0x59b7af));}return _0x11992a({'erlangCalls':_0x5cf139,'erlangCallToSecond':_0x226041/_0x5cf139,'erlangAbandonmentRate':_0x4a0452,'erlangBusyFactor':_0x4d04a7});});};Dialer[_0x62d1('0x19')][_0x62d1('0x1de')]=function(_0x41b29f,_0xa39f12,_0x5ce055,_0x27c411,_0x223108,_0x3fee07){loggerPredictive['info'](_0x62d1('0x221'));loggerPredictive[_0x62d1('0x46')]('M:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x41b29f);loggerPredictive[_0x62d1('0x46')](_0x62d1('0x218'),_0xa39f12);loggerPredictive[_0x62d1('0x46')](_0x62d1('0x219'),_0x5ce055);loggerPredictive[_0x62d1('0x46')](_0x62d1('0x222'),_0x27c411);loggerPredictive['info'](_0x62d1('0x223'),_0x223108);loggerPredictive['info'](_0x62d1('0x51'));return new Promise(function(_0x1ba28a,_0x1eb05f){if(_0x41b29f<=0x0||isNaN(_0x41b29f)){return _0x1eb05f(msgResponse(_0x62d1('0x224'),_0x62d1('0x87'),'m\x20=\x20'+_0x41b29f));}if(_0x5ce055<=0x0||isNaN(_0x5ce055)){return _0x1eb05f(msgResponse(_0x62d1('0x224'),_0x62d1('0x87'),'Ts\x20=\x20'+_0x5ce055));}if(_0x27c411<=0x0||isNaN(_0x27c411)){return _0x1eb05f(msgResponse(_0x62d1('0x224'),_0x62d1('0x87'),_0x62d1('0x21d')+_0x27c411));}if(_0xa39f12<=0x0||isNaN(_0xa39f12)){return _0x1eb05f(msgResponse(_0x62d1('0x224'),_0x62d1('0x87'),'interval\x20=\x20'+_0xa39f12));}if(_0x223108<=0x0||isNaN(_0x223108)){return _0x1eb05f(msgResponse(_0x62d1('0x224'),_0x62d1('0x87'),'Umin\x20=\x20'+_0x223108));}_0x3fee07=_0x3fee07||0x0;var _0x2ba6f4=0x1/_0x5ce055;var _0x15930b=0x0;var _0x3ad9a5=0x0;var _0x41b286=0x0;var _0x11418c=0x0;for(var _0x5c14b0=0x0;_0x11418c<_0x223108;_0x5c14b0+=0x1){_0x3ad9a5=_0x5c14b0/_0xa39f12;_0x15930b=(_0x27c411*_0x3ad9a5+_0x3fee07)/_0x2ba6f4;_0x41b286=utils[_0x62d1('0x220')](_0x15930b,_0x41b29f);_0x11418c=_0x15930b/_0x41b29f*(0x1-utils[_0x62d1('0x220')](_0x15930b,_0x41b29f));}return _0x1ba28a({'erlangCalls':_0x5c14b0,'erlangCallToSecond':_0xa39f12/_0x5c14b0,'erlangAbandonmentRate':_0x41b286,'erlangBusyFactor':_0x11418c});});};module[_0x62d1('0x225')]=Dialer;