Built motion from commit (unavailable).|2.5.24

[motion2.git] / server / services / ami / dialer / index.js

// *************************************************************************
// *                                                                       *
// * xCALLY Motion -  The Omnichannel Contact Center                       *
// * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
// *                                                                       *
// *************************************************************************
// *                                                                       *
// * Email: info@xcally.com                                                *
// * Website: https://www.xcally.com                                       *
// *                                                                       *
// *************************************************************************
// *                                                                       *
// * The SOFTWARE PRODUCT is protected by copyright laws and international *
// * copyright treaties, as well as other intellectual property laws and   *
// * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
// *                                                                       *
// *************************************************************************
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_0x5835d9=function(_0x543cf2){while(--_0x543cf2){_0xd94680['push'](_0xd94680['shift']());}};_0x5835d9(++_0x34ff67);}(_0x8507,0xc0));var _0x7850=function(_0x20a584,_0xe384a5){_0x20a584=_0x20a584-0x0;var _0x4b41a8=_0x8507[_0x20a584];return _0x4b41a8;};'use strict';var util=require(_0x7850('0x0'));var _=require('lodash');var BPromise=require(_0x7850('0x1'));var uuid=require(_0x7850('0x2'));var moment=require(_0x7850('0x3'));var rr=require('rr');var md5=require(_0x7850('0x4'));var Redis=require(_0x7850('0x5'));var ut=require(_0x7850('0x6'));var config=require(_0x7850('0x7'));var logger=require(_0x7850('0x8'))(_0x7850('0x9'));var loggerBooked=require(_0x7850('0x8'))(_0x7850('0xa'));var loggerPredictive=require(_0x7850('0x8'))('predictive');var loggerPredictiveCalls=require('../../../config/logger')(_0x7850('0xb'));var loggerSyncQueueSummary=require(_0x7850('0x8'))(_0x7850('0xc'));var ami=require(_0x7850('0xd'));config[_0x7850('0xe')]=_[_0x7850('0xf')](config[_0x7850('0xe')],{'host':'localhost','port':0x18eb});var io=require(_0x7850('0x10'))(new Redis(config['redis']));var cmHopper=require('../rpc/cmHopper');var cmHopperHistory=require('../rpc/cmHopperHistory');var cmHopperBlack=require(_0x7850('0x11'));var voiceQueueRt=require('../rpc/voiceQueueRt');var Action=require(_0x7850('0x12'));var History=require('./history');var Final=require('./final');var AgentComplete=require(_0x7850('0x13'));var QueueCallerAbandon=require('./queueCallerAbandon');var Hangup=require(_0x7850('0x14'));var ipAgi=process['env'][_0x7850('0x15')]||_0x7850('0x16');var strategy={'rrmemory':_0x7850('0x17'),'roundrobin':_0x7850('0x18')};var Sequence=function(){};Sequence['prototype']['enqueue']=function(_0x2f60ff){this['tail']=this[_0x7850('0x19')]?this[_0x7850('0x19')][_0x7850('0x1a')](_0x2f60ff):_0x2f60ff();};function Dialer(_0x1adc3b,_0x57ca23){this[_0x7850('0x1b')]=new Sequence();this[_0x7850('0x1c')]=_0x57ca23;this[_0x7850('0x1d')]=_0x1adc3b[_0x7850('0x1d')];this['campaigns']=_0x1adc3b[_0x7850('0x1e')];this[_0x7850('0x1f')]=_0x1adc3b[_0x7850('0x1f')];this[_0x7850('0x20')]=_0x1adc3b[_0x7850('0x20')];this[_0x7850('0x21')]=config[_0x7850('0x21')]||0x2;this[_0x7850('0x22')]={};this['actions']={};this[_0x7850('0x23')]={};this['uniqueId']={};this[_0x7850('0x24')]={};this[_0x7850('0x25')]={};this[_0x7850('0x26')]={};this[_0x7850('0x27')]={};this['queueBooked']={};this[_0x7850('0x28')]={};ami['on'](_0x7850('0x29'),this[_0x7850('0x2a')][_0x7850('0x2b')](this));ami['on']('queuecallerabandon',this[_0x7850('0x2c')][_0x7850('0x2b')](this));ami['on'](_0x7850('0x2d'),this['syncOriginateResponse'][_0x7850('0x2b')](this));ami['on'](_0x7850('0x2e'),this[_0x7850('0x2f')]['bind'](this));ami['on'](_0x7850('0x30'),this[_0x7850('0xc')][_0x7850('0x2b')](this));ami['on']('hangup',this['syncHangup']['bind'](this));ami['on'](_0x7850('0x31'),this['syncNewExten']['bind'](this));ami['on'](_0x7850('0x32'),this[_0x7850('0x33')][_0x7850('0x2b')](this));ami['on'](_0x7850('0x34'),this[_0x7850('0x35')]['bind'](this));ami['on'](_0x7850('0x36'),this[_0x7850('0x37')][_0x7850('0x2b')](this));this['loopCampaigns']();this[_0x7850('0x38')]();}function isNotNull(_0x25ee3b){return _0x25ee3b!==null&&!_[_0x7850('0x39')](_0x25ee3b);}function checkIsLoggedIn(_0x4c9fd9,_0x1dfdf7){return function(){if(_0x1dfdf7<=0x0){_0x4c9fd9[_0x7850('0x3a')]='AGENTS_NOT_LOGGED';throw _0x4c9fd9[_0x7850('0x3b')]+_0x7850('0x3c');}};}function isActive(_0x50a61e){return _0x50a61e;}function checkIsActive(_0x2580a7,_0x866dbb){return function(){if(!isActive(_0x866dbb)){_0x2580a7[_0x7850('0x3a')]='NOT_ACTIVE';throw _0x2580a7['name']+_0x7850('0x3d');}};}function checkInterval(_0x40552d){return function(){if(!isNotNull(_0x40552d[_0x7850('0x3e')])){_0x40552d[_0x7850('0x3a')]='INTERVAL_IS_NULL';throw _0x40552d[_0x7850('0x3b')]+_0x7850('0x3f');}if(!isNotNull(_0x40552d['Interval'][_0x7850('0x40')])){_0x40552d[_0x7850('0x3a')]=_0x7850('0x41');throw _0x40552d['name']+_0x7850('0x3f');}if(!isNotNull(_['isEmpty'](_0x40552d[_0x7850('0x3e')][_0x7850('0x40')]))){_0x40552d[_0x7850('0x3a')]='INTERVAL_IS_NULL';throw _0x40552d[_0x7850('0x3b')]+_0x7850('0x3f');}};}function msgResponse(_0x346def,_0x4eb002,_0x22f5ac){return{'action':_0x346def,'response':_0x4eb002,'message':_0x22f5ac,'stack':_0x22f5ac};}function myreject(_0x490283){return function(_0x2451f0){return _0x490283(msgResponse(_0x7850('0x42'),_0x7850('0x43'),JSON[_0x7850('0x44')](_0x2451f0)));};}function getSeconds(_0xa5983,_0x3b31dd){var _0x2b4c91=moment(_0xa5983)[_0x7850('0x45')](0x0);var _0x561b3d=moment(_0x3b31dd)[_0x7850('0x45')](0x0);return _0x2b4c91[_0x7850('0x46')](_0x561b3d,_0x7850('0x47'));}function emit(_0x23fc65,_0x44fdc3,_0x3a04d7){io['to'](_0x23fc65)[_0x7850('0x48')](_0x44fdc3,_0x3a04d7);}function emitVoiceQueueSummary(_0x4c25f7){if(_0x4c25f7[_0x7850('0x49')]===_0x7850('0x4a')){var _0x5e19ba={'id':_0x4c25f7['id'],'name':_0x4c25f7[_0x7850('0x3b')],'strategy':_0x4c25f7[_0x7850('0x4b')],'answered':_0x4c25f7[_0x7850('0x4c')],'available':_0x4c25f7['available'],'loggedIn':_0x4c25f7[_0x7850('0x4d')],'pTalking':_0x4c25f7['pTalking'],'sumBillable':_0x4c25f7['sumBillable'],'sumDuration':_0x4c25f7['sumDuration'],'sumHoldTime':_0x4c25f7[_0x7850('0x4e')]||0x0,'talking':_0x4c25f7[_0x7850('0x4f')],'total':_0x4c25f7[_0x7850('0x50')],'type':_0x4c25f7['type'],'unmanaged':_0x4c25f7[_0x7850('0x51')],'abandoned':_0x4c25f7['abandoned'],'waiting':_0x4c25f7[_0x7850('0x52')],'loggedInDb':_0x4c25f7[_0x7850('0x53')],'dialActive':_0x4c25f7[_0x7850('0x54')],'dialMethod':_0x4c25f7[_0x7850('0x55')],'dialOriginateCallerIdName':_0x4c25f7[_0x7850('0x56')],'dialOriginateCallerIdNumber':_0x4c25f7[_0x7850('0x57')],'dialOriginateTimeout':_0x4c25f7[_0x7850('0x58')],'dialPrefix':_0x4c25f7[_0x7850('0x59')],'outboundAnswerAgiCallsDay':_0x4c25f7['outboundAnswerAgiCallsDay'],'outboundAnswerCallsDay':_0x4c25f7[_0x7850('0x5a')],'outboundBlacklistCallsDay':_0x4c25f7['outboundBlacklistCallsDay'],'outboundBusyCallsDay':_0x4c25f7[_0x7850('0x5b')],'outboundCongestionCallsDay':_0x4c25f7['outboundCongestionCallsDay'],'outboundDropCallsDayACS':_0x4c25f7[_0x7850('0x5c')],'outboundDropCallsDayCallersExit':_0x4c25f7['outboundDropCallsDayCallersExit'],'outboundDropCallsDayTimeout':_0x4c25f7[_0x7850('0x5d')],'outboundNoAnswerCallsDay':_0x4c25f7[_0x7850('0x5e')],'outboundNoSuchCallsDay':_0x4c25f7[_0x7850('0x5f')],'outboundOriginateFailureCallsDay':_0x4c25f7['outboundOriginateFailureCallsDay'],'outboundReCallsDay':_0x4c25f7['outboundReCallsDay'],'outboundRejectCallsDay':_0x4c25f7[_0x7850('0x60')],'outboundUnknownCallsDay':_0x4c25f7[_0x7850('0x61')],'predictiveIntervalAnsweredCalls':_0x4c25f7[_0x7850('0x62')],'predictiveIntervalAvgHoldtime':_0x4c25f7['predictiveIntervalAvgHoldtime'],'predictiveIntervalAvgTalktime':_0x4c25f7[_0x7850('0x63')],'predictiveIntervalDroppedCallsCallersExit':_0x4c25f7['predictiveIntervalDroppedCallsCallersExit'],'predictiveIntervalDroppedCallsTimeout':_0x4c25f7[_0x7850('0x64')],'predictiveIntervalErlangCalls':_0x4c25f7['predictiveIntervalErlangCalls'],'predictiveIntervalErlangCallsDroppedCalls':_0x4c25f7['predictiveIntervalErlangCallsDroppedCalls'],'predictiveIntervalHitRate':_0x4c25f7['predictiveIntervalHitRate'],'predictiveIntervalMultiplicativeFactor':_0x4c25f7[_0x7850('0x65')],'predictiveIntervalPauses':_0x4c25f7[_0x7850('0x66')],'predictiveIntervalAvailable':_0x4c25f7[_0x7850('0x67')],'predictiveIntervalTotalCalls':_0x4c25f7['predictiveIntervalTotalCalls'],'message':_0x4c25f7[_0x7850('0x3a')],'originated':_0x4c25f7['originated'],'erlangCalls':_0x4c25f7['erlangCalls'],'erlangCallToSecond':_0x4c25f7[_0x7850('0x68')],'erlangAbandonmentRate':_0x4c25f7[_0x7850('0x69')],'erlangBusyFactor':_0x4c25f7[_0x7850('0x6a')],'startPredictive':_0x4c25f7[_0x7850('0x25')],'startProgressive':_0x4c25f7[_0x7850('0x26')]};if(_0x4c25f7[_0x7850('0x6b')]){_0x5e19ba[_0x7850('0x6b')]={'id':_0x4c25f7[_0x7850('0x6b')]['id'],'name':_0x4c25f7[_0x7850('0x6b')][_0x7850('0x3b')],'active':_0x4c25f7[_0x7850('0x6b')]['active'],'callerid':_0x4c25f7[_0x7850('0x6b')][_0x7850('0x6c')]};}if(_0x4c25f7[_0x7850('0x3e')]){_0x5e19ba[_0x7850('0x3e')]={'id':_0x4c25f7[_0x7850('0x3e')]['id'],'name':_0x4c25f7['Interval'][_0x7850('0x3b')]};}var _0x141f80=md5(JSON[_0x7850('0x44')](_0x5e19ba));if(_0x4c25f7[_0x7850('0x4')]!==_0x141f80){_0x4c25f7['md5']=_0x141f80;emit(util[_0x7850('0x6d')](_0x7850('0x6e'),_0x5e19ba[_0x7850('0x3b')]),_0x7850('0x6f'),_0x5e19ba);}}}function emitCampaignSummary(_0x2ff690){if(_0x2ff690[_0x7850('0x49')]==='ivr'){emit(util[_0x7850('0x6d')](_0x7850('0x70'),_0x2ff690[_0x7850('0x3b')]),_0x7850('0x71'),_0x2ff690);}}function checkGetDataPredictive(_0x4b8647){if(isNotNull(_0x4b8647)&&!_['isEmpty'](_0x4b8647)){loggerPredictive['info'](_0x7850('0x72'));loggerPredictive['info'](_0x7850('0x73'),_0x4b8647[_0x7850('0x74')]);loggerPredictive[_0x7850('0x75')](_0x7850('0x76'),_0x4b8647[_0x7850('0x62')]);loggerPredictive[_0x7850('0x75')]('Dropped\x20Timeout:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x4b8647['predictiveIntervalDroppedCallsTimeout']);loggerPredictive[_0x7850('0x75')](_0x7850('0x77'),_0x4b8647[_0x7850('0x78')]);loggerPredictive[_0x7850('0x75')](_0x7850('0x79'),_0x4b8647[_0x7850('0x7a')]);loggerPredictive[_0x7850('0x75')](_0x7850('0x7b'),_0x4b8647[_0x7850('0x63')]);loggerPredictive[_0x7850('0x75')]('---------------------------');if(_0x4b8647[_0x7850('0x74')]>0x0){if(!_[_0x7850('0x39')](_0x4b8647[_0x7850('0x63')])&&_0x4b8647[_0x7850('0x63')]>0x0){return!![];}loggerPredictive[_0x7850('0x75')](_0x7850('0x7c'));if(!_[_0x7850('0x39')](_0x4b8647[_0x7850('0x7a')])&&_0x4b8647[_0x7850('0x7a')]>0x0){return!![];}loggerPredictive['info'](_0x7850('0x7d'));}else{loggerPredictive[_0x7850('0x75')]('Total\x20Calls\x20are\x20not\x20enough\x20for\x20predictive');}}else{loggerPredictive[_0x7850('0x75')]('History\x20information\x20are\x20empty');}return![];}function mergeDataErlangB(_0xc8497e){return function(_0x2ef453){loggerPredictive[_0x7850('0x75')]('---------\x20ErlangB\x20---------');loggerPredictive['info'](_0x7850('0x7e'),_0x2ef453['erlangCalls']);loggerPredictive[_0x7850('0x75')](_0x7850('0x7f'),_0x2ef453[_0x7850('0x68')]);loggerPredictive[_0x7850('0x75')](_0x7850('0x80'),_0x2ef453[_0x7850('0x69')]);loggerPredictive[_0x7850('0x75')](_0x7850('0x81'),_0x2ef453['erlangBusyFactor']);loggerPredictive['info'](_0x7850('0x80'),_0x2ef453['erlangAbandonmentRate']);loggerPredictive['info'](_0x7850('0x82'));_['merge'](_0xc8497e,_0x2ef453);};}function getDiff(_0x4ac6b2){var _0x82595f=moment()['milliseconds'](0x0);var _0x22625d=moment(_0x4ac6b2)[_0x7850('0x45')](0x0);return _0x82595f[_0x7850('0x46')](_0x22625d,'seconds');}function ifInterval(_0x5ca1ed,_0x4e1330){if(_['isUndefined'](_0x4e1330)){return![];}return getDiff(_0x4e1330)<_0x5ca1ed*0x3c;}function freeVariablesPredictive(_0x543ded){if(isNotNull(_0x543ded)){if(!_['isUndefined'](_0x543ded[_0x7850('0x26')])){_0x543ded[_0x7850('0x26')]=undefined;loggerPredictive[_0x7850('0x75')](_0x543ded[_0x7850('0x3b')],_0x7850('0x83'));}if(!_[_0x7850('0x39')](_0x543ded[_0x7850('0x25')])){_0x543ded[_0x7850('0x25')]=undefined;loggerPredictive[_0x7850('0x75')](_0x543ded['name'],'clearing\x20variable\x20start\x20predictive');}if(!_[_0x7850('0x39')](_0x543ded[_0x7850('0x84')])){clearInterval(_0x543ded[_0x7850('0x84')]);_0x543ded[_0x7850('0x84')]=undefined;loggerPredictive[_0x7850('0x75')](_0x543ded['name'],_0x7850('0x85'));}}}function erlangb(_0xbfc7e8,_0x524600){if(_0x524600===0x0){return 0x0;}var _0xec4ef8=0x1;for(var _0x914337=0x1;_0x914337<=_0x524600;_0x914337+=0x1){_0xec4ef8=0x1+_0xec4ef8*_0x914337/_0xbfc7e8;}return 0x1/_0xec4ef8;}function isVoiceQueueOutbound(_0x2a26d6){return _0x2a26d6===_0x7850('0x4a');}function isNotPreview(_0x5d61b3){return _0x5d61b3!==_0x7850('0x1c');}function isCampaignIvr(_0x13dd5a){return _0x13dd5a===_0x7850('0x86');}function getCallerId(_0x70d822,_0x2d69f6,_0x569493){if(!_[_0x7850('0x39')](_0x569493)&&typeof _0x569493===_0x7850('0x87')&&!_[_0x7850('0x88')](_0x569493)){if(!_[_0x7850('0x39')](_0x2d69f6)&&typeof _0x2d69f6==='string'&&!_[_0x7850('0x88')](_0x2d69f6)){return util[_0x7850('0x6d')](_0x7850('0x89'),_0x2d69f6,_0x569493);}return util[_0x7850('0x6d')](_0x7850('0x89'),_0x569493,_0x569493);}if(!_['isUndefined'](_0x70d822)&&typeof _0x70d822===_0x7850('0x87')&&!_[_0x7850('0x88')](_0x70d822)){return _0x70d822;}return _0x7850('0x8a');}function loggerCatchQueueSummary(_0xcd2f0,_0x594825){return function(_0x53f7d5){freeVariablesPredictive(_0x594825);emitVoiceQueueSummary(_0x594825);emitCampaignSummary(_0x594825);loggerSyncQueueSummary['error'](_0xcd2f0,util[_0x7850('0x8b')](_0x53f7d5,{'showHidden':![],'depth':null}));};}function loggerCatchPredictive(_0x251b4b,_0x1b827f){return function(_0x3f3102){loggerPredictive[_0x7850('0x8c')](_0x1b827f[_0x7850('0x3b')],_0x251b4b);loggerPredictive['error'](_0x3f3102['stack']);freeVariablesPredictive(_0x1b827f);};}function loggerCatch(_0x3caf73){return function(_0x1294f4){logger[_0x7850('0x8c')](_0x3caf73,util[_0x7850('0x8b')](_0x1294f4,{'showHidden':![],'depth':null}));};}function checkContactEmpty(_0x3791a0){return _0x3791a0&&!_[_0x7850('0x39')](_0x3791a0)&&_0x3791a0[_0x7850('0x8d')]>0x0;}function decremetOriginate(_0x564a0b){if(!_[_0x7850('0x39')](_0x564a0b)&&_0x564a0b!==null){if(typeof _0x564a0b[_0x7850('0x8e')]!=='undefined'){if(_0x564a0b[_0x7850('0x8e')]>0x0){_0x564a0b['originated']-=0x1;}else{logger[_0x7850('0x8c')](_0x7850('0x8f'));}}}else{logger[_0x7850('0x8c')](_0x7850('0x90'));}}function checkContactLowerLimitOriginate(_0x437c61,_0x154505,_0x2d9245){if(_0x154505>_0x2d9245){for(var _0x496596=0x0;_0x496596<_0x154505-_0x2d9245;_0x496596+=0x1){decremetOriginate(_0x437c61);}}}function loggerGetContactDialer(_0x83c5ef,_0x20ccb3,_0x29f5ac){return function(_0x519051){checkContactLowerLimitOriginate(_0x20ccb3,_0x29f5ac,0x0);logger[_0x7850('0x8c')](_0x83c5ef,util[_0x7850('0x8b')](_0x519051,{'showHidden':![],'depth':null}));};}function sendMessageReschedule(_0x1dad00){return function(_0x6be450){if(isNotNull(_0x6be450)&&isNotNull(_0x6be450[0x0])){if(_0x6be450[0x0][_0x7850('0x91')]>0x0){_0x1dad00[_0x7850('0x3a')]=_0x7850('0x92');logger[_0x7850('0x75')](_0x7850('0x93')+_0x1dad00[_0x7850('0x3b')],_0x6be450[0x0]['contactsRescheduled'],'contacts');}else{_0x1dad00['message']=_0x7850('0x94');logger[_0x7850('0x75')]('[getContactDialer2][Empty]'+_0x1dad00['name']);}}};}function notSendMessagesQueue(_0x3e05db){if(_0x3e05db[_0x7850('0x95')]){freeVariablesPredictive(_0x3e05db);if(_0x3e05db[_0x7850('0x8e')]===0x0&&_0x3e05db[_0x7850('0x4f')]===0x0&&_0x3e05db[_0x7850('0x52')]===0x0&&(_0x3e05db[_0x7850('0x96')]||0x0)===0x0){_0x3e05db[_0x7850('0x95')]=![];_0x3e05db[_0x7850('0x97')]=0x0;_0x3e05db[_0x7850('0x3a')]='NOT_ACTIVE';loggerSyncQueueSummary[_0x7850('0x8c')](_0x7850('0x98'),_0x3e05db[_0x7850('0x3b')],'is\x20not\x20active');}else{_0x3e05db['message']='IS_DISACTIVED';loggerSyncQueueSummary[_0x7850('0x8c')](_0x7850('0x98'),_0x3e05db[_0x7850('0x3b')],_0x7850('0x99'));}emitVoiceQueueSummary(_0x3e05db);}}function notSendMessagesCampaign(_0x40ce11){if(_0x40ce11[_0x7850('0x95')]){if(_0x40ce11[_0x7850('0x8e')]===0x0){_0x40ce11[_0x7850('0x95')]=![];_0x40ce11[_0x7850('0x3a')]=_0x7850('0x9a');loggerSyncQueueSummary['error']('[syncQueueSummary]\x20Campaign\x20Ivr:\x20',_0x40ce11[_0x7850('0x3b')],'is\x20not\x20active');}else{_0x40ce11['message']=_0x7850('0x9b');loggerSyncQueueSummary[_0x7850('0x8c')](_0x7850('0x9c'),_0x40ce11[_0x7850('0x3b')],'is\x20disactive');}emitCampaignSummary(_0x40ce11);}}function createObjHistory(_0x3543f6,_0x53c175,_0x7a0c1,_0x16e859,_0x4d3c69){_0x3543f6[_0x7850('0x3a')]=_0x7a0c1;var _0x42a847=new Action(_0x3543f6,_0x53c175);var _0x31dd13=new History(_0x42a847);_0x31dd13[_0x7850('0x9d')]=_0x16e859;_0x31dd13[_0x7850('0x9e')]=_0x4d3c69;_0x31dd13[_0x7850('0x9f')]=_0x42a847[_0x7850('0xa0')];return _0x31dd13;}Dialer['prototype']['loopClearZombieChannels']=function(){var _0x2acb28=this;setInterval(function(){_0x2acb28['clearZombieChannels'](_0x2acb28[_0x7850('0xa1')],_0x7850('0xa2'));_0x2acb28[_0x7850('0xa3')](_0x2acb28[_0x7850('0xa4')],'[actions]');},0x32c8);};Dialer[_0x7850('0xa5')][_0x7850('0xa3')]=function(_0xe160a5,_0x9ddf97){var _0x1196fa=this;for(var _0x1585c6 in _0xe160a5){if(typeof _0xe160a5[_0x1585c6]!==_0x7850('0xa6')){this[_0x7850('0x1b')]['enqueue'](function(){if(!_[_0x7850('0xa7')](_0xe160a5[_0x1585c6])){return ami['Action']({'action':_0x7850('0xa8'),'channel':_0xe160a5[_0x1585c6][_0x7850('0xa9')]})[_0x7850('0xaa')](function(_0x4044ff){if(_0x4044ff[_0x7850('0x3a')]===_0x7850('0xab')){setTimeout(function(){if(_0xe160a5[_0x1585c6]&&_0xe160a5[_0x1585c6][_0x7850('0x49')]!=='ivr'){_0x1196fa[_0x7850('0xac')](_0x1196fa['voiceQueues'][_0xe160a5[_0x1585c6]['queue']]);logger[_0x7850('0x8c')]('[Dialer][checkChannel]',_0x9ddf97,_0x1585c6,_0xe160a5[_0x1585c6][_0x7850('0xad')]);delete _0xe160a5[_0x1585c6];}if(_0xe160a5[_0x1585c6]&&_0xe160a5[_0x1585c6][_0x7850('0x49')]==='ivr'){_0x1196fa[_0x7850('0xac')](_0x1196fa[_0x7850('0x1e')][_0xe160a5[_0x1585c6][_0x7850('0xad')]]);logger[_0x7850('0x8c')]('[Dialer][checkChannel][ivr]',_0x9ddf97,_0x1585c6,_0xe160a5[_0x1585c6][_0x7850('0xad')]);delete _0xe160a5[_0x1585c6];}},0x2328);}});}});}}};Dialer['prototype'][_0x7850('0xae')]=function(_0x3ec6ae){return BPromise[_0x7850('0xaf')]()['then'](cmHopper['countReScheduled'](_0x3ec6ae))[_0x7850('0xaa')](loggerCatch(_0x7850('0xb0')));};Dialer[_0x7850('0xa5')][_0x7850('0xb1')]=function(_0x4f2f22){return BPromise[_0x7850('0xaf')]()[_0x7850('0xb2')](cmHopperBlack[_0x7850('0xb1')](_0x4f2f22))[_0x7850('0xaa')](loggerCatch(_0x7850('0xb3')));};Dialer[_0x7850('0xa5')][_0x7850('0xb4')]=function(_0x2ccf98){return BPromise[_0x7850('0xaf')]()[_0x7850('0xb2')](cmHopperBlack[_0x7850('0xb4')](_0x2ccf98))[_0x7850('0xaa')](loggerCatch(_0x7850('0xb5')));};Dialer['prototype'][_0x7850('0xb6')]=function(_0x3149bd){return BPromise[_0x7850('0xaf')]()[_0x7850('0xb2')](cmHopperHistory[_0x7850('0xb7')](_0x3149bd))[_0x7850('0xaa')](loggerCatch(_0x7850('0xb8')));};Dialer[_0x7850('0xa5')]['rescheduleContact']=function(_0x9aa6af){return BPromise[_0x7850('0xaf')]()[_0x7850('0xb2')](cmHopper[_0x7850('0xb9')](_0x9aa6af))[_0x7850('0xaa')](loggerCatch('[rescheduleContact]\x20'));};Dialer[_0x7850('0xa5')][_0x7850('0xba')]=function(_0x386097,_0xb977e0,_0x2ac5b6){return BPromise[_0x7850('0xaf')]()[_0x7850('0xb2')](cmHopper[_0x7850('0xba')](_0x386097,_0xb977e0,_0x2ac5b6))[_0x7850('0xaa')](loggerCatch('[unlockContact]\x20'));};Dialer[_0x7850('0xa5')][_0x7850('0xbb')]=function(_0x39cf64,_0x25d2a9,_0x187664,_0x3f082e){return BPromise[_0x7850('0xaf')]()[_0x7850('0xb2')](cmHopper[_0x7850('0xbb')](_0x39cf64,_0x25d2a9,_0x187664,_0x3f082e))[_0x7850('0xaa')](loggerCatch('[getContactDialer]\x20'));};Dialer[_0x7850('0xa5')][_0x7850('0xbc')]=function(_0x3cb48a,_0x49439e,_0x35c8cd){return BPromise['resolve']()[_0x7850('0xb2')](cmHopper[_0x7850('0xbc')](_0x3cb48a,_0x49439e,_0x35c8cd))[_0x7850('0xaa')](loggerCatch(_0x7850('0xbd')));};Dialer['prototype'][_0x7850('0xbe')]=function(_0x190c03){return BPromise[_0x7850('0xaf')]()[_0x7850('0xb2')](voiceQueueRt[_0x7850('0xbe')](_0x190c03))[_0x7850('0xaa')](loggerCatch(_0x7850('0xbf')));};Dialer[_0x7850('0xa5')]['moveContactManagedDialer']=function(_0x342340){return BPromise[_0x7850('0xaf')]()[_0x7850('0xb2')](cmHopper[_0x7850('0xc0')](_0x342340))[_0x7850('0xaa')](loggerCatch('[moveContactManagedDialer]\x20'));};Dialer[_0x7850('0xa5')][_0x7850('0xc1')]=function(_0x33dac9){return BPromise['resolve']()[_0x7850('0xb2')](cmHopperHistory[_0x7850('0xc1')](_0x33dac9))['catch'](loggerCatch(_0x7850('0xc2')));};Dialer[_0x7850('0xa5')][_0x7850('0xac')]=function(_0x205335){if(!_[_0x7850('0x39')](_0x205335)&&_0x205335!==null){if(typeof _0x205335[_0x7850('0x8e')]!==_0x7850('0xa6')){if(_0x205335[_0x7850('0x8e')]>0x0){_0x205335['originated']-=0x1;}else{logger[_0x7850('0x8c')](_0x7850('0xc3'));}}}else{logger['error'](_0x7850('0xc4'));}};Dialer[_0x7850('0xa5')][_0x7850('0xc5')]=function(_0x40ffb8,_0x5a7738){var _0x4c1c52=this;return function(_0x593886){_0x4c1c52['updateOriginated'](_0x5a7738);logger[_0x7850('0x8c')](_0x40ffb8,util[_0x7850('0x8b')](_0x593886,{'showHidden':![],'depth':null}));};};Dialer[_0x7850('0xa5')]['emptyContact']=function(_0x29cab8,_0x17c6e9,_0x241882){var _0x50a75f={'state':0x19,'statedesc':_0x7850('0xc6')};this['updateOriginated'](_0x17c6e9);this[_0x7850('0xc7')](_[_0x7850('0xc8')](_0x50a75f,_['pick'](_0x241882,['ContactId',_0x7850('0xc9'),'UserId',_0x7850('0xca'),'CampaignId'])),_0x7850('0xcb'),_0x7850('0xcc'));logger['error'](_0x29cab8);};Dialer['prototype'][_0x7850('0xcd')]=function(_0xc4d38b){return _0xc4d38b===_0x7850('0xce');};Dialer['prototype'][_0x7850('0xcf')]=function(_0x1f9ca6){return!_['isUndefined'](_0x1f9ca6)&&_0x1f9ca6&&!_[_0x7850('0x39')](_0x1f9ca6[_0x7850('0x3b')])&&!_[_0x7850('0x39')](_0x1f9ca6['active'])&&_0x1f9ca6[_0x7850('0xd0')]&&(this[_0x7850('0x20')][util[_0x7850('0x6d')]('SIP/%s',_0x1f9ca6[_0x7850('0x3b')])][_0x7850('0xa8')]===_0x7850('0xd1')||this[_0x7850('0x20')][util[_0x7850('0x6d')](_0x7850('0xd2'),_0x1f9ca6[_0x7850('0x3b')])][_0x7850('0xa8')]===_0x7850('0xd3'));};Dialer['prototype'][_0x7850('0xc7')]=function(_0x204dd7,_0x1e5b24,_0x5326d1){this[_0x7850('0xc1')](_0x204dd7)[_0x7850('0xaa')](loggerCatch(_0x1e5b24));this[_0x7850('0xc0')](_0x204dd7)[_0x7850('0xaa')](loggerCatch(_0x5326d1));};Dialer[_0x7850('0xa5')][_0x7850('0x33')]=function(_0x356ab7){var _0x962360=this[_0x7850('0xa1')][_0x356ab7['uniqueid']];var _0x29db87;if(!_[_0x7850('0xa7')](_0x356ab7)&&!_[_0x7850('0xa7')](_0x356ab7['variable'])&&!_[_0x7850('0xa7')](_0x356ab7[_0x7850('0xd4')]['amdstatus'])&&_0x356ab7['exten']===_0x7850('0xd5')&&_0x962360){if(_0x962360[_0x7850('0x49')]!==_0x7850('0x86')&&this['voiceQueues'][_0x962360[_0x7850('0xad')]]['dialAMDActive']&&_0x356ab7['value']===_0x7850('0xd6')){delete this[_0x7850('0xa1')][_0x356ab7[_0x7850('0xd7')]];this[_0x7850('0xac')](this[_0x7850('0x1d')][_0x962360[_0x7850('0xad')]]);this['voiceQueues'][_0x962360[_0x7850('0xad')]][_0x7850('0x5a')]+=0x1;this[_0x7850('0x1d')][_0x962360[_0x7850('0xad')]][_0x7850('0xd8')]+=0x1;_0x29db87=new Hangup(_0x962360,_0x356ab7);_0x29db87[_0x7850('0x9d')]=0x12;_0x29db87[_0x7850('0x9e')]=_0x7850('0xd9');_0x29db87[_0x7850('0xda')]='AMD';this['saveInDb'](_0x29db87,_0x7850('0xdb'),_0x7850('0xdc'));}if(_0x962360[_0x7850('0x49')]!==_0x7850('0x86')&&this[_0x7850('0x1d')][_0x962360[_0x7850('0xad')]][_0x7850('0xdd')]&&_0x356ab7[_0x7850('0xde')]===_0x7850('0xdf')){var _0x5e283f=this;return new BPromise(function(_0x5ced37,_0x5f1111){delete _0x5e283f[_0x7850('0xa1')][_0x356ab7[_0x7850('0xd7')]];_0x5e283f[_0x7850('0xac')](_0x5e283f[_0x7850('0x1d')][_0x962360[_0x7850('0xad')]]);_0x5e283f[_0x7850('0x1d')][_0x962360[_0x7850('0xad')]][_0x7850('0x5a')]+=0x1;_0x5e283f[_0x7850('0x1d')][_0x962360[_0x7850('0xad')]]['outboundAnswerAgiCallsDay']+=0x1;var _0x1d14de=_0x5e283f['voiceQueues'][_0x962360[_0x7850('0xad')]];var _0x2bb8e0=new Hangup(_0x962360,_0x356ab7);_0x2bb8e0[_0x7850('0x9d')]=0x13;_0x2bb8e0['statedesc']=_0x7850('0xe0');_0x2bb8e0['membername']='AMD';_0x2bb8e0[_0x7850('0xe1')]+=0x1;_0x2bb8e0['countglobal']+=0x1;_0x2bb8e0[_0x7850('0xe2')]=!![];_0x5e283f[_0x7850('0xc1')](_0x2bb8e0)[_0x7850('0xaa')](loggerCatch(_0x7850('0xe3')));if(_0x2bb8e0['countbusyretry']+_0x2bb8e0[_0x7850('0xe4')]+_0x2bb8e0['countnoanswerretry']+_0x2bb8e0[_0x7850('0xe5')]+_0x2bb8e0[_0x7850('0xe6')]+_0x2bb8e0[_0x7850('0xe7')]+_0x2bb8e0[_0x7850('0xe1')]+_0x2bb8e0['countagentrejectretry']>=_0x1d14de[_0x7850('0xe8')]){_0x5e283f['stateGlobal'](_0x2bb8e0,_0x5ced37,_0x5f1111,_0x7850('0xe9'));}else{if(_0x2bb8e0[_0x7850('0xe1')]>=_0x1d14de[_0x7850('0xea')]){_0x5e283f[_0x7850('0xeb')](_0x2bb8e0,_0x5ced37,_0x5f1111,_0x7850('0xec'));}else{_0x5e283f['rescheduleContact']({'active':![],'countmachineretry':_0x2bb8e0[_0x7850('0xe1')],'scheduledat':moment()[_0x7850('0xed')](_0x1d14de['dialMachineRetryFrequency'],_0x7850('0xee'))['format'](_0x7850('0xef')),'ContactId':_0x2bb8e0[_0x7850('0xf0')],'ListId':_0x2bb8e0['ListId'],'VoiceQueueId':_0x2bb8e0[_0x7850('0xca')]||undefined,'CampaignId':_0x2bb8e0['CampaignId']||undefined})[_0x7850('0xaa')](loggerCatch(_0x7850('0xf1')));_0x5ced37({'reschedule':0x1});}}});}if(_0x962360[_0x7850('0x49')]===_0x7850('0x86')&&this[_0x7850('0x1e')][_0x962360['queue']][_0x7850('0xdd')]&&_0x356ab7[_0x7850('0xde')]==='HANGUP'){delete this[_0x7850('0xa1')][_0x356ab7[_0x7850('0xd7')]];this[_0x7850('0xac')](this[_0x7850('0x1e')][_0x962360[_0x7850('0xad')]]);_0x29db87=new Hangup(_0x962360,_0x356ab7);_0x29db87[_0x7850('0x9d')]=0x12;_0x29db87[_0x7850('0x9e')]=_0x7850('0xd9');_0x29db87['membername']='AMD';this[_0x7850('0xc7')](_0x29db87,_0x7850('0xf2'),_0x7850('0xf3'));}if(_0x962360[_0x7850('0x49')]===_0x7850('0x86')&&this[_0x7850('0x1e')][_0x962360[_0x7850('0xad')]][_0x7850('0xdd')]&&_0x356ab7[_0x7850('0xde')]===_0x7850('0xdf')){var _0x5e283f=this;return new BPromise(function(_0x32c7e6,_0x57c00f){delete _0x5e283f[_0x7850('0xa1')][_0x356ab7[_0x7850('0xd7')]];_0x5e283f['updateOriginated'](_0x5e283f['campaigns'][_0x962360[_0x7850('0xad')]]);_0x5e283f[_0x7850('0x1e')][_0x962360['queue']][_0x7850('0x5a')]+=0x1;_0x5e283f[_0x7850('0x1e')][_0x962360[_0x7850('0xad')]]['outboundAnswerAgiCallsDay']+=0x1;var _0x1bc7af=_0x5e283f['campaigns'][_0x962360[_0x7850('0xad')]];var _0x38d35e=new Hangup(_0x962360,_0x356ab7);_0x38d35e[_0x7850('0x9d')]=0x13;_0x38d35e['statedesc']='Machine';_0x38d35e[_0x7850('0xda')]=_0x7850('0xf4');_0x38d35e[_0x7850('0xe1')]+=0x1;_0x38d35e[_0x7850('0xf5')]+=0x1;_0x38d35e[_0x7850('0xe2')]=!![];_0x5e283f[_0x7850('0xc1')](_0x38d35e)['catch'](loggerCatch('[syncAgentComplete][createHistory][0]'));if(_0x38d35e[_0x7850('0xf6')]+_0x38d35e['countcongestionretry']+_0x38d35e[_0x7850('0xf7')]+_0x38d35e[_0x7850('0xe5')]+_0x38d35e[_0x7850('0xe6')]+_0x38d35e['countabandonedretry']+_0x38d35e[_0x7850('0xe1')]+_0x38d35e[_0x7850('0xf8')]>=_0x1bc7af[_0x7850('0xe8')]){_0x5e283f[_0x7850('0xf9')](_0x38d35e,_0x32c7e6,_0x57c00f,'reason19\x20machine....');}else{if(_0x38d35e[_0x7850('0xe1')]>=_0x1bc7af[_0x7850('0xea')]){_0x5e283f[_0x7850('0xeb')](_0x38d35e,_0x32c7e6,_0x57c00f,'reason\x2019\x20machine....');}else{_0x5e283f[_0x7850('0xb9')]({'active':![],'countmachineretry':_0x38d35e[_0x7850('0xe1')],'scheduledat':moment()[_0x7850('0xed')](_0x1bc7af[_0x7850('0xfa')],_0x7850('0xee'))[_0x7850('0x6d')](_0x7850('0xef')),'ContactId':_0x38d35e[_0x7850('0xf0')],'ListId':_0x38d35e[_0x7850('0xc9')],'VoiceQueueId':_0x38d35e[_0x7850('0xca')]||undefined,'CampaignId':_0x38d35e[_0x7850('0xfb')]||undefined})[_0x7850('0xaa')](loggerCatch(_0x7850('0xf1')));_0x32c7e6({'reschedule':0x1});}}});}}};Dialer[_0x7850('0xa5')][_0x7850('0xfc')]=function(_0x129d28){var _0x5b7773=this[_0x7850('0xa1')][_0x129d28[_0x7850('0xd7')]];var _0x2165ac=this;var _0x29b747;if(_0x5b7773&&_0x5b7773[_0x7850('0x49')]===_0x7850('0x86')){delete this[_0x7850('0xa1')][_0x129d28[_0x7850('0xd7')]];this[_0x7850('0xac')](this['campaigns'][_0x5b7773[_0x7850('0xad')]]);this[_0x7850('0x1e')][_0x5b7773['queue']]['ivrAnswerCallsDay']+=0x1;_0x29b747=new Hangup(_0x5b7773,_0x129d28);this['createHistory'](_0x29b747)[_0x7850('0xaa')](loggerCatch(_0x7850('0xfd')));this[_0x7850('0xc0')](_0x29b747)[_0x7850('0xaa')](loggerCatch(_0x7850('0xfe')));}if(_0x5b7773&&_0x5b7773[_0x7850('0x49')]!==_0x7850('0x86')&&isNotNull(this[_0x7850('0x1d')][_0x5b7773[_0x7850('0xad')]]['dialQueueProject'])){delete this[_0x7850('0xa1')][_0x129d28['uniqueid']];this[_0x7850('0xac')](this['voiceQueues'][_0x5b7773[_0x7850('0xad')]]);this[_0x7850('0x1d')][_0x5b7773[_0x7850('0xad')]]['outboundAnswerCallsDay']+=0x1;this[_0x7850('0x1d')][_0x5b7773[_0x7850('0xad')]]['outboundAnswerAgiCallsDay']+=0x1;_0x29b747=new Hangup(_0x5b7773,_0x129d28);_0x29b747['state']=0x10;_0x29b747[_0x7850('0x9e')]=_0x7850('0xff');_0x29b747['membername']='AGI';this[_0x7850('0xc1')](_0x29b747)['catch'](loggerCatch(_0x7850('0xfd')));this[_0x7850('0xc0')](_0x29b747)[_0x7850('0xaa')](loggerCatch(_0x7850('0xfe')));}if(_0x5b7773&&_0x5b7773[_0x7850('0x49')]!==_0x7850('0x86')&&!isNotNull(this[_0x7850('0x1d')][_0x5b7773[_0x7850('0xad')]][_0x7850('0x100')])){delete this[_0x7850('0xa1')][_0x129d28[_0x7850('0xd7')]];this[_0x7850('0xac')](this['voiceQueues'][_0x5b7773[_0x7850('0xad')]]);this['voiceQueues'][_0x5b7773[_0x7850('0xad')]]['outboundUnknownCallsDay']+=0x1;_0x29b747=new Hangup(_0x5b7773,_0x129d28);_0x29b747[_0x7850('0x9d')]=0xc;_0x29b747[_0x7850('0x9e')]=_0x129d28[_0x7850('0x101')];_0x29b747[_0x7850('0xda')]='Unknow';this['createHistory'](_0x29b747)[_0x7850('0xaa')](loggerCatch(_0x7850('0xfd')));this[_0x7850('0xc0')](_0x29b747)[_0x7850('0xaa')](loggerCatch(_0x7850('0xfe')));}};Dialer[_0x7850('0xa5')][_0x7850('0x2f')]=function(_0x3fea43){var _0x5b4f44=this['uniqueId'][_0x3fea43[_0x7850('0xd7')]];var _0x4f88cb=this;if(this[_0x7850('0x1d')][_0x3fea43[_0x7850('0xad')]]){if(_0x5b4f44&&_0x5b4f44['type']!==_0x7850('0x86')){delete this[_0x7850('0xa1')][_0x3fea43[_0x7850('0xd7')]];this[_0x7850('0x1d')][_0x3fea43[_0x7850('0xad')]][_0x7850('0x5a')]+=0x1;var _0x29f5b0=new AgentComplete(_0x5b4f44,_0x3fea43);if(_0x3fea43[_0x7850('0x102')]===_0x7850('0x103')){_0x29f5b0[_0x7850('0x104')]=this[_0x7850('0x1d')][_0x3fea43[_0x7850('0xad')]]['dialQueueProject2']&&this[_0x7850('0x1d')][_0x3fea43[_0x7850('0xad')]]['dialAgiAfterHangupAgent']?moment()[_0x7850('0x6d')](_0x7850('0xef')):undefined;}this[_0x7850('0xc1')](_0x29f5b0)[_0x7850('0xaa')](loggerCatch(_0x7850('0x105')));this[_0x7850('0xc0')](_0x29f5b0)[_0x7850('0xaa')](loggerCatch(_0x7850('0x106')));}}};Dialer[_0x7850('0xa5')][_0x7850('0x2a')]=function(_0x28cd4f){if(this['voiceQueues'][_0x28cd4f[_0x7850('0xad')]]){if(this[_0x7850('0xa1')][_0x28cd4f[_0x7850('0xd7')]]&&this['uniqueId'][_0x28cd4f['uniqueid']][_0x7850('0x49')]!==_0x7850('0x86')){this[_0x7850('0xac')](this['voiceQueues'][_0x28cd4f['queue']]);this['uniqueId'][_0x28cd4f['uniqueid']][_0x7850('0x107')]=moment()[_0x7850('0x6d')](_0x7850('0xef'));}}};Dialer['prototype'][_0x7850('0x108')]=function(_0x2395af){this[_0x7850('0xc1')](_0x2395af)[_0x7850('0xaa')](loggerCatch('[syncAgentComplete][createHistory]'));this[_0x7850('0xc0')](_0x2395af)[_0x7850('0xaa')](loggerCatch(_0x7850('0x109')));};Dialer[_0x7850('0xa5')][_0x7850('0x2c')]=function(_0xb573fb){var _0x328c65=this[_0x7850('0xa1')][_0xb573fb['uniqueid']];var _0x390d80=this;if(this[_0x7850('0x1d')][_0xb573fb['queue']]){if(_0x328c65&&_0x328c65['type']!=='ivr'){delete this[_0x7850('0xa1')][_0xb573fb[_0x7850('0xd7')]];this['updateOriginated'](this[_0x7850('0x1d')][_0xb573fb[_0x7850('0xad')]]);_0x328c65[_0x7850('0x10a')]=moment()[_0x7850('0x6d')]('YYYY-MM-DD\x20HH:mm:ss');var _0x353d37=new QueueCallerAbandon(_0x328c65,_0xb573fb);if(getSeconds(_0x328c65[_0x7850('0x10a')],_0x328c65[_0x7850('0x10b')])>=_0x328c65[_0x7850('0x10c')]){this['voiceQueues'][_0xb573fb[_0x7850('0xad')]][_0x7850('0x64')]+=0x1;this[_0x7850('0x1d')][_0xb573fb[_0x7850('0xad')]][_0x7850('0x5d')]+=0x1;this[_0x7850('0x1d')][_0xb573fb[_0x7850('0xad')]][_0x7850('0x10d')]+=0x1;_0x353d37[_0x7850('0x9d')]=0xa;_0x353d37[_0x7850('0x9e')]='Drop';_0x353d37[_0x7850('0x10e')]='TIMEOUT';_0x353d37[_0x7850('0x104')]=this['voiceQueues'][_0xb573fb[_0x7850('0xad')]]['dialQueueProject2']?moment()[_0x7850('0x6d')](_0x7850('0xef')):undefined;_0x353d37[_0x7850('0xe6')]+=0x1;_0x353d37[_0x7850('0xf5')]+=0x1;if(_0x353d37[_0x7850('0xe6')]>=this['voiceQueues'][_0xb573fb[_0x7850('0xad')]][_0x7850('0x10f')]){this[_0x7850('0x108')](_0x353d37);}else{this[_0x7850('0xb9')]({'active':![],'countdropretry':_0x353d37[_0x7850('0xe6')],'scheduledat':moment()[_0x7850('0xed')](this[_0x7850('0x1d')][_0xb573fb[_0x7850('0xad')]][_0x7850('0x110')],_0x7850('0xee'))['format'](_0x7850('0xef')),'ContactId':_0x328c65[_0x7850('0xf0')],'ListId':_0x328c65[_0x7850('0xc9')],'VoiceQueueId':_0x328c65['VoiceQueueId']||undefined,'CampaignId':_0x328c65['CampaignId']||undefined})[_0x7850('0xaa')](loggerCatch(_0x7850('0x111')));var _0xfd1b7b=new History(_0x353d37);_0xfd1b7b[_0x7850('0x9d')]=0xa;_0xfd1b7b[_0x7850('0x9e')]=_0x7850('0x112');_0xfd1b7b[_0x7850('0xa0')]=moment()[_0x7850('0x6d')](_0x7850('0xef'));_0xfd1b7b[_0x7850('0x9f')]=_0xfd1b7b['starttime'];_0xfd1b7b[_0x7850('0x113')]=_0x353d37[_0x7850('0x113')];_0xfd1b7b['calleridnum']=_0x353d37[_0x7850('0x114')];this[_0x7850('0xc1')](_0xfd1b7b)['catch'](loggerCatch(_0x7850('0x115')));}}else{this[_0x7850('0x1d')][_0xb573fb[_0x7850('0xad')]][_0x7850('0x78')]+=0x1;this['voiceQueues'][_0xb573fb[_0x7850('0xad')]][_0x7850('0x116')]+=0x1;_0x353d37[_0x7850('0x9d')]=0xb;_0x353d37[_0x7850('0x9e')]='Abandoned';_0x353d37[_0x7850('0x10e')]='CALLEREXIT';_0x353d37[_0x7850('0xe7')]+=0x1;_0x353d37[_0x7850('0xf5')]+=0x1;if(_0x353d37['countabandonedretry']>=this[_0x7850('0x1d')][_0xb573fb[_0x7850('0xad')]][_0x7850('0x117')]){this['queueCallerAbandonCreateState'](_0x353d37);}else{this[_0x7850('0xb9')]({'active':![],'countabandonedretry':_0x353d37['countabandonedretry'],'scheduledat':moment()[_0x7850('0xed')](this[_0x7850('0x1d')][_0xb573fb[_0x7850('0xad')]][_0x7850('0x118')],_0x7850('0xee'))[_0x7850('0x6d')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x328c65[_0x7850('0xf0')],'ListId':_0x328c65[_0x7850('0xc9')],'VoiceQueueId':_0x328c65['VoiceQueueId']||undefined,'CampaignId':_0x328c65[_0x7850('0xfb')]||undefined})[_0x7850('0xaa')](loggerCatch(_0x7850('0x119')));var _0xfd1b7b=new History(_0x353d37);_0xfd1b7b[_0x7850('0x9d')]=0xb;_0xfd1b7b[_0x7850('0x9e')]='Abandoned';_0xfd1b7b['starttime']=moment()[_0x7850('0x6d')](_0x7850('0xef'));_0xfd1b7b['endtime']=_0xfd1b7b[_0x7850('0xa0')];_0xfd1b7b[_0x7850('0x113')]=_0x353d37['calleridname'];_0xfd1b7b[_0x7850('0x114')]=_0x353d37[_0x7850('0x114')];this[_0x7850('0xc1')](_0xfd1b7b)[_0x7850('0xaa')](loggerCatch(_0x7850('0x11a')));}}}}};Dialer['prototype'][_0x7850('0x11b')]=function(_0x461c7d){if(this[_0x7850('0xa4')][_0x461c7d[_0x7850('0xd7')]]){this['actions'][_0x461c7d[_0x7850('0xd7')]][_0x7850('0xa9')]=_0x461c7d[_0x7850('0xa9')];}if(this[_0x7850('0xa1')][_0x461c7d[_0x7850('0xd7')]]){this[_0x7850('0xa1')][_0x461c7d['uniqueid']][_0x7850('0xa9')]=_0x461c7d[_0x7850('0xa9')];}};Dialer[_0x7850('0xa5')][_0x7850('0x35')]=function(_0x56955d){if(strategy[this[_0x7850('0x1d')][this[_0x7850('0xa4')][_0x56955d[_0x7850('0x11c')]][_0x7850('0xad')]][_0x7850('0x4b')]]===_0x7850('0x18')){if(this[_0x7850('0xa4')][_0x56955d[_0x7850('0x11c')]]&&_[_0x7850('0xa7')](this['actions'][_0x56955d[_0x7850('0x11c')]][_0x7850('0x11d')])&&_0x56955d[_0x7850('0xa8')]==='1'&&_0x56955d[_0x7850('0x11e')]==='0'){if(this['agents'][_0x56955d[_0x7850('0x11f')]]){if(!this[_0x7850('0x1f')][_0x56955d[_0x7850('0x11f')]][_0x7850('0x11d')]){this['agents'][_0x56955d[_0x7850('0x11f')]][_0x7850('0x11d')]=!![];this[_0x7850('0xa4')][_0x56955d[_0x7850('0x11c')]]['locked']=!![];this[_0x7850('0xa4')][_0x56955d[_0x7850('0x11c')]][_0x7850('0x11f')]=_0x56955d[_0x7850('0x11f')];}}}}else if((strategy[this['voiceQueues'][this[_0x7850('0xa4')][_0x56955d['actionid']]['queue']][_0x7850('0x4b')]]||_0x7850('0x17'))===_0x7850('0x17')){if(this[_0x7850('0xa4')][_0x56955d[_0x7850('0x11c')]]){if(this[_0x7850('0x1f')][_0x56955d[_0x7850('0x11f')]]){this['actions'][_0x56955d[_0x7850('0x11c')]]['stateinterface']=_0x56955d[_0x7850('0x11f')];if(_[_0x7850('0xa7')](this[_0x7850('0x120')][this['actions'][_0x56955d['actionid']][_0x7850('0xad')]])){this['queueBooked'][this[_0x7850('0xa4')][_0x56955d[_0x7850('0x11c')]][_0x7850('0xad')]]=[];}this['queueBooked'][this[_0x7850('0xa4')][_0x56955d[_0x7850('0x11c')]]['queue']][_0x7850('0x121')](_['merge'](_[_0x7850('0x122')](this[_0x7850('0xa4')][_0x56955d[_0x7850('0x11c')]],[_0x7850('0x123'),_0x7850('0x11f')]),{'status':_0x56955d['status'],'paused':_0x56955d[_0x7850('0x11e')]}));}}}};function unlockQueueStatus(_0x17d529,_0x206600){setTimeout(function(){if(_['isUndefined'](_0x17d529[_0x7850('0x124')])){loggerBooked['error'](_0x7850('0x125'),_0x206600);}_0x17d529[_0x7850('0x124')]=!![];loggerBooked[_0x7850('0x75')](_0x7850('0x126'),_0x206600,JSON[_0x7850('0x44')](_[_0x7850('0x122')](_0x17d529,[_0x7850('0x3b'),_0x7850('0x124')])));},0x1f3);}Dialer[_0x7850('0xa5')][_0x7850('0x37')]=function(_0x561e54){var _0x2bdbc2=this;var _0x1da46a=_0x2bdbc2['voiceQueues'][_0x2bdbc2['actions'][_0x561e54[_0x7850('0x11c')]]['queue']];if(strategy[this[_0x7850('0x1d')][this[_0x7850('0xa4')][_0x561e54[_0x7850('0x11c')]][_0x7850('0xad')]][_0x7850('0x4b')]]===_0x7850('0x18')){if(this['actions'][_0x561e54[_0x7850('0x11c')]]&&this[_0x7850('0xa4')][_0x561e54['actionid']][_0x7850('0x11f')]){this[_0x7850('0x1c')][_0x7850('0x127')](this[_0x7850('0xa4')][_0x561e54['actionid']][_0x7850('0x123')],this['actions'][_0x561e54[_0x7850('0x11c')]][_0x7850('0x11f')])['catch'](function(_0x4b4cc0){logger[_0x7850('0x8c')](_0x7850('0x128'),util['inspect'](_0x4b4cc0,{'showHidden':![],'depth':null}));})[_0x7850('0x1a')](function(){_0x2bdbc2[_0x7850('0xac')](_0x2bdbc2[_0x7850('0x1d')][_0x2bdbc2[_0x7850('0xa4')][_0x561e54['actionid']][_0x7850('0xad')]]);_0x2bdbc2['agents'][_0x2bdbc2[_0x7850('0xa4')][_0x561e54[_0x7850('0x11c')]][_0x7850('0x11f')]]['locked']=![];delete _0x2bdbc2[_0x7850('0xa4')][_0x561e54[_0x7850('0x11c')]];unlockQueueStatus(_0x1da46a);});}else{this['updateOriginated'](this[_0x7850('0x1d')][this[_0x7850('0xa4')][_0x561e54[_0x7850('0x11c')]]['queue']]);this[_0x7850('0xb9')]({'active':![],'ContactId':this[_0x7850('0xa4')][_0x561e54['actionid']][_0x7850('0xf0')],'ListId':this[_0x7850('0xa4')][_0x561e54[_0x7850('0x11c')]][_0x7850('0xc9')],'VoiceQueueId':this[_0x7850('0xa4')][_0x561e54[_0x7850('0x11c')]]['VoiceQueueId']||undefined,'CampaignId':this['actions'][_0x561e54[_0x7850('0x11c')]][_0x7850('0xfb')]||undefined})[_0x7850('0xaa')](loggerCatch(_0x7850('0x129')));delete this[_0x7850('0xa4')][_0x561e54[_0x7850('0x11c')]];unlockQueueStatus(_0x1da46a);}}else if((strategy[this[_0x7850('0x1d')][this[_0x7850('0xa4')][_0x561e54['actionid']]['queue']][_0x7850('0x4b')]]||'rrmemory')===_0x7850('0x17')){var _0x40172c;if(this[_0x7850('0xa4')][_0x561e54[_0x7850('0x11c')]]&&!_[_0x7850('0x88')](this[_0x7850('0x120')][this[_0x7850('0xa4')][_0x561e54[_0x7850('0x11c')]][_0x7850('0xad')]])){if(this[_0x7850('0x28')][_0x2bdbc2[_0x7850('0xa4')][_0x561e54[_0x7850('0x11c')]][_0x7850('0xad')]]){this[_0x7850('0x28')][_0x2bdbc2[_0x7850('0xa4')][_0x561e54[_0x7850('0x11c')]][_0x7850('0xad')]]=this[_0x7850('0x28')][this['actions'][_0x561e54[_0x7850('0x11c')]][_0x7850('0xad')]]?this[_0x7850('0x28')][this[_0x7850('0xa4')][_0x561e54[_0x7850('0x11c')]][_0x7850('0xad')]]:this['queueBooked'][this[_0x7850('0xa4')][_0x561e54[_0x7850('0x11c')]][_0x7850('0xad')]]?this['queueBooked'][this[_0x7850('0xa4')][_0x561e54[_0x7850('0x11c')]][_0x7850('0xad')]][_0x7850('0x12a')]||0x0:0x0;}this['queueBooked'][this[_0x7850('0xa4')][_0x561e54[_0x7850('0x11c')]][_0x7850('0xad')]][_0x7850('0x12a')]=this['queueBookedRR'][this[_0x7850('0xa4')][_0x561e54[_0x7850('0x11c')]][_0x7850('0xad')]];for(var _0x2fef56=0x0;_0x2fef56<this['queueBooked'][this[_0x7850('0xa4')][_0x561e54[_0x7850('0x11c')]][_0x7850('0xad')]][_0x7850('0x8d')];_0x2fef56+=0x1){_0x40172c=rr(this[_0x7850('0x120')][this['actions'][_0x561e54[_0x7850('0x11c')]]['queue']]);this['queueBookedRR'][_0x2bdbc2['actions'][_0x561e54['actionid']]['queue']]=this[_0x7850('0x120')][this[_0x7850('0xa4')][_0x561e54[_0x7850('0x11c')]][_0x7850('0xad')]][_0x7850('0x12a')];if(_0x40172c[_0x7850('0xa8')]==='1'&&_0x40172c[_0x7850('0x11e')]==='0'){break;}}if(!_[_0x7850('0xa7')](_0x40172c)){this[_0x7850('0x1f')][_0x40172c[_0x7850('0x11f')]][_0x7850('0x12b')]=_[_0x7850('0x39')](this[_0x7850('0x1f')][_0x40172c['stateinterface']][_0x7850('0x12b')])?!![]:this['agents'][_0x40172c[_0x7850('0x11f')]][_0x7850('0x12b')];}loggerBooked[_0x7850('0x75')](_0x7850('0x12c'),_0x561e54['actionid'],_0x7850('0x12d'),JSON[_0x7850('0x44')](_[_0x7850('0x122')](this[_0x7850('0x1f')][_0x40172c['stateinterface']],['name',_0x7850('0x12b')])),_0x7850('0x12e'),JSON[_0x7850('0x44')](_0x40172c['idHopper']));if(!_[_0x7850('0xa7')](_0x40172c)&&_0x40172c['status']==='1'&&_0x40172c[_0x7850('0x11e')]==='0'&&this[_0x7850('0x1f')][_0x40172c[_0x7850('0x11f')]][_0x7850('0x12b')]){this['agents'][_0x40172c['stateinterface']]['unlockRR']=![];this[_0x7850('0x120')][_0x2bdbc2[_0x7850('0xa4')][_0x561e54[_0x7850('0x11c')]]['queue']]=[];this[_0x7850('0x1c')][_0x7850('0x127')](_0x40172c[_0x7850('0x123')],_0x40172c[_0x7850('0x11f')])[_0x7850('0xaa')](function(_0x3b1ada){logger['error'](_0x7850('0x128'),util[_0x7850('0x8b')](_0x3b1ada,{'showHidden':![],'depth':null}));})[_0x7850('0x1a')](function(){_0x2bdbc2[_0x7850('0xac')](_0x2bdbc2['voiceQueues'][_0x2bdbc2[_0x7850('0xa4')][_0x561e54[_0x7850('0x11c')]]['queue']]);setTimeout(function(){_0x2bdbc2[_0x7850('0x1f')][_0x40172c[_0x7850('0x11f')]][_0x7850('0x12b')]=!![];loggerBooked['info']('[booked][RR][finaly]',_0x561e54['actionid'],_0x7850('0x12d'),JSON[_0x7850('0x44')](_['pick'](_0x2bdbc2[_0x7850('0x1f')][_0x40172c[_0x7850('0x11f')]],[_0x7850('0x3b'),'unlockRR'])),_0x7850('0x12e'),JSON['stringify'](_0x40172c[_0x7850('0x123')]));},0xc7);delete _0x2bdbc2[_0x7850('0xa4')][_0x561e54[_0x7850('0x11c')]];unlockQueueStatus(_0x1da46a,_0x561e54[_0x7850('0x11c')]);});}else{loggerBooked['info']('[booked][unlock]');this[_0x7850('0xac')](this[_0x7850('0x1d')][this['actions'][_0x561e54[_0x7850('0x11c')]]['queue']]);this[_0x7850('0xb9')]({'active':![],'ContactId':this[_0x7850('0xa4')][_0x561e54[_0x7850('0x11c')]]['ContactId'],'ListId':this[_0x7850('0xa4')][_0x561e54[_0x7850('0x11c')]]['ListId'],'VoiceQueueId':this[_0x7850('0xa4')][_0x561e54['actionid']]['VoiceQueueId']||undefined,'CampaignId':this[_0x7850('0xa4')][_0x561e54[_0x7850('0x11c')]]['CampaignId']||undefined})[_0x7850('0xaa')](loggerCatch(_0x7850('0x129')));delete this[_0x7850('0xa4')][_0x561e54[_0x7850('0x11c')]];unlockQueueStatus(_0x1da46a);}}else{loggerBooked[_0x7850('0x75')](_0x7850('0x12f'));this[_0x7850('0xac')](this[_0x7850('0x1d')][this['actions'][_0x561e54[_0x7850('0x11c')]]['queue']]);this[_0x7850('0xb9')]({'active':![],'ContactId':this['actions'][_0x561e54[_0x7850('0x11c')]][_0x7850('0xf0')],'ListId':this[_0x7850('0xa4')][_0x561e54[_0x7850('0x11c')]][_0x7850('0xc9')],'VoiceQueueId':this[_0x7850('0xa4')][_0x561e54[_0x7850('0x11c')]]['VoiceQueueId']||undefined,'CampaignId':this[_0x7850('0xa4')][_0x561e54[_0x7850('0x11c')]][_0x7850('0xfb')]||undefined})[_0x7850('0xaa')](loggerCatch('[unlock2][syncQueueStatusComplete]'));delete this['actions'][_0x561e54[_0x7850('0x11c')]];unlockQueueStatus(_0x1da46a);}}else{loggerBooked[_0x7850('0x75')](_0x7850('0x130'));this['updateOriginated'](this[_0x7850('0x1d')][this[_0x7850('0xa4')][_0x561e54[_0x7850('0x11c')]][_0x7850('0xad')]]);this['rescheduleContact']({'active':![],'ContactId':this[_0x7850('0xa4')][_0x561e54[_0x7850('0x11c')]][_0x7850('0xf0')],'ListId':this[_0x7850('0xa4')][_0x561e54[_0x7850('0x11c')]]['ListId'],'VoiceQueueId':this[_0x7850('0xa4')][_0x561e54[_0x7850('0x11c')]][_0x7850('0xca')]||undefined,'CampaignId':this[_0x7850('0xa4')][_0x561e54['actionid']][_0x7850('0xfb')]||undefined})['catch'](loggerCatch('[unlock3][syncQueueStatusComplete]'));delete this[_0x7850('0xa4')][_0x561e54[_0x7850('0x11c')]];unlockQueueStatus(_0x1da46a);}};Dialer[_0x7850('0xa5')][_0x7850('0x131')]=function(){var _0x3224a3=this;setInterval(function(){_0x3224a3[_0x7850('0x132')]();},0x3e8);};Dialer[_0x7850('0xa5')][_0x7850('0x133')]=function(_0x3bd07d){var _0x3c21db=this;return function(){if(!_0x3c21db[_0x7850('0xcf')](_0x3bd07d['Trunk'])){if(!_0x3c21db[_0x7850('0xcf')](_0x3bd07d[_0x7850('0x134')])){_0x3bd07d['message']=_0x7850('0x135');throw _0x3bd07d[_0x7850('0x3b')]+_0x7850('0x136');}}};};Dialer[_0x7850('0xa5')][_0x7850('0x137')]=function(_0x30cb6e,_0x236848,_0x3ad81e,_0x20be4e){var _0x9587e8=this;return function(){var _0x3dae50=!![];return _0x9587e8[_0x7850('0x138')](_0x30cb6e,_0x236848,_0x3ad81e,_0x20be4e,_0x3dae50);};};Dialer[_0x7850('0xa5')]['checkIfTimeIntervals']=function(_0x501af7,_0x104c4e,_0x696f45,_0x5ec48c){var _0x555dc8=this;return function(){var _0xfb2257=![];return _0x555dc8[_0x7850('0x138')](_0x501af7[_0x7850('0x40')],_0x104c4e,_0x696f45,_0x5ec48c,_0xfb2257);};};Dialer[_0x7850('0xa5')][_0x7850('0x138')]=function(_0x5657e1,_0xdb085f,_0x1e330f,_0x1ced7d,_0x1d6680){var _0x2f1bd3=[];return new BPromise(function(_0x4e052b,_0x7fbbef){if(!isNotNull(_0x5657e1)){_0x1ced7d['message']='INTERVAL_IS_NULL';return _0x7fbbef(msgResponse(_0x7850('0x138'),'Failure',_0x1e330f+_0x7850('0x139')));}if(_[_0x7850('0x88')](_0x5657e1)){_0x1ced7d[_0x7850('0x3a')]=_0x7850('0x13a');return _0x7fbbef(msgResponse(_0x7850('0x138'),_0x7850('0x13b'),_0x1e330f+_0x7850('0x13c')));}if(_0xdb085f&&_[_0x7850('0x39')](config[_0x7850('0x13d')][_0xdb085f])){_0x1ced7d[_0x7850('0x3a')]=_0x7850('0x13e');return _0x7fbbef(msgResponse(_0x7850('0x138'),'Failure',_0x1e330f+_0x7850('0x13f')+_0xdb085f));}if(_[_0x7850('0x140')](_0x5657e1)){for(var _0x8e8a63=0x0;_0x8e8a63<_0x5657e1[_0x7850('0x8d')];_0x8e8a63+=0x1){_0x2f1bd3[_0x7850('0x121')](ami[_0x7850('0x141')]({'action':_0x7850('0x142'),'command':util[_0x7850('0x6d')]('iftime\x20%s,%s',_0x5657e1[_0x8e8a63][_0x7850('0x143')],!_[_0x7850('0x39')](config[_0x7850('0x13d')][_0xdb085f])?_0xdb085f:'')})[_0x7850('0xb2')](function(_0x1594fa){return _0x1594fa['content'][_0x7850('0x144')](_0x7850('0x145'))>=0x0;})['catch'](myreject(_0x7fbbef)));}}else{_0x2f1bd3['push'](ami[_0x7850('0x141')]({'action':_0x7850('0x142'),'command':util['format'](_0x7850('0x146'),_0x5657e1,!_[_0x7850('0x39')](config[_0x7850('0x13d')][_0xdb085f])?_0xdb085f:'')})[_0x7850('0xb2')](function(_0x5532cc){return _0x5532cc['content']['indexOf'](_0x7850('0x145'))>=0x0;})['catch'](myreject(_0x7fbbef)));}BPromise[_0x7850('0x147')](_0x2f1bd3)[_0x7850('0xb2')](function(_0x4deef2){var _0x2104e5=_[_0x7850('0x148')](_0x4deef2);if(_0x2104e5){return _0x4e052b(_0x2104e5);}else{_0x1ced7d[_0x7850('0x3a')]=_0x1d6680?'GLOBAL_INTERVAL_IS_OVERTIME':_0x7850('0x149');return _0x7fbbef(msgResponse('[ifTime][promiseAll]',_0x7850('0x13b'),_0x7850('0x14a')+_0x1d6680+'\x20'+_0x1e330f+_0x7850('0x14b')+util[_0x7850('0x8b')](_0x5657e1,{'showHidden':![],'depth':null})+_0x7850('0x14c')+_0xdb085f));}})[_0x7850('0xaa')](function(_0x1fff82){return _0x7fbbef(msgResponse(_0x7850('0x138'),_0x7850('0x13b'),JSON[_0x7850('0x44')](_0x1fff82)));});});};Dialer[_0x7850('0xa5')][_0x7850('0x14d')]=function(_0xba884a){var _0x272817=this;return function(){switch(_0xba884a[_0x7850('0x55')]){case _0x7850('0x14e'):freeVariablesPredictive(_0xba884a);_0x272817[_0x7850('0x14f')](_0xba884a,0x1);break;case _0x7850('0x150'):freeVariablesPredictive(_0xba884a);_0x272817[_0x7850('0x14f')](_0xba884a,_0xba884a[_0x7850('0x151')]);break;case'predictive':_0x272817[_0x7850('0x152')](_0xba884a);break;case'booked':freeVariablesPredictive(_0xba884a);_0x272817[_0x7850('0x14f')](_0xba884a,0x1);break;default:freeVariablesPredictive(_0xba884a);logger[_0x7850('0x8c')](_0x7850('0x153'),_0xba884a['name'],_0x7850('0x154'));}};};Dialer[_0x7850('0xa5')][_0x7850('0x155')]=function(_0x1bdb44){var _0x38c9ff=this;return function(){_0x38c9ff[_0x7850('0x156')](_0x1bdb44);};};Dialer['prototype'][_0x7850('0xc')]=function(_0x31141f){var _0x537e25=this;if(isNotPreview(_0x31141f[_0x7850('0x55')])){if(isVoiceQueueOutbound(_0x31141f[_0x7850('0x49')])&&isActive(_0x31141f[_0x7850('0x54')])){_0x31141f['sendMessageOneNotActive']=!![];BPromise[_0x7850('0xaf')]()[_0x7850('0xb2')](checkIsLoggedIn(_0x31141f,_0x31141f[_0x7850('0x4d')]))[_0x7850('0xb2')](checkIsActive(_0x31141f,_0x31141f[_0x7850('0x54')]))['then'](checkInterval(_0x31141f))[_0x7850('0xb2')](_0x537e25['checkIsTrunkReachable'](_0x31141f))[_0x7850('0xb2')](_0x537e25[_0x7850('0x137')](_0x31141f[_0x7850('0x157')],_0x31141f['dialTimezone'],_0x31141f[_0x7850('0x3b')],_0x31141f))[_0x7850('0xb2')](_0x537e25[_0x7850('0x158')](_0x31141f[_0x7850('0x3e')],_0x31141f['dialTimezone'],_0x31141f[_0x7850('0x3b')],_0x31141f))[_0x7850('0xb2')](_0x537e25[_0x7850('0x14d')](_0x31141f))[_0x7850('0xaa')](loggerCatchQueueSummary(_0x7850('0x159'),_0x31141f));}else{notSendMessagesQueue(_0x31141f);}}else{freeVariablesPredictive(_0x31141f);}};Dialer[_0x7850('0xa5')]['syncCampaigns']=function(){var _0x183cb7=this;var _0x1af311;for(var _0x19361e in this[_0x7850('0x1e')]){if(typeof this[_0x7850('0x1e')][_0x19361e]!==_0x7850('0xa6')){_0x1af311=this[_0x7850('0x1e')][_0x19361e];if(isCampaignIvr(_0x1af311[_0x7850('0x49')])&&isActive(_0x1af311['active'])){_0x1af311['sendMessageOneNotActive']=!![];BPromise[_0x7850('0xaf')]()[_0x7850('0xb2')](checkIsActive(_0x1af311,_0x1af311['active']))[_0x7850('0xb2')](checkInterval(_0x1af311))[_0x7850('0xb2')](_0x183cb7[_0x7850('0x133')](_0x1af311))['then'](_0x183cb7[_0x7850('0x137')](_0x1af311[_0x7850('0x157')],_0x1af311[_0x7850('0x15a')],_0x1af311['name'],_0x1af311))['then'](_0x183cb7[_0x7850('0x158')](_0x1af311[_0x7850('0x3e')],_0x1af311['dialTimezone'],_0x1af311['name'],_0x1af311))[_0x7850('0xb2')](_0x183cb7[_0x7850('0x155')](_0x1af311))[_0x7850('0xaa')](loggerCatchQueueSummary(_0x7850('0x15b'),_0x1af311));}else{notSendMessagesCampaign(_0x1af311);}}}};function getCallerIdRandom(_0x52f0ee,_0x1942e0){var _0x55f0fa;var _0xab17aa;var _0x254cdc;if(_0x1942e0<=0x0){_0x1942e0=0x1;}_0x55f0fa=new RegExp(_0x7850('0x15c')+_0x1942e0+'}$');_0xab17aa=Math[_0x7850('0x15d')](0xa,_0x1942e0-0x1);_0x254cdc=Math[_0x7850('0x15d')](0xa,_0x1942e0)-0x1;return util[_0x7850('0x6d')]('%s',_[_0x7850('0x15e')](_0x52f0ee,_0x55f0fa,_[_0x7850('0x15f')](_0xab17aa,_0x254cdc)));}function extractCalleridName(_0xe62c9b){var _0x43859a=_0xe62c9b[_0x7850('0x160')](/"(.*?)"/);return _0x43859a?_0x43859a[0x1]:_0xe62c9b;}function extractCalleridNumber(_0x33952f){var _0x189641=_0x33952f[_0x7850('0x160')](/<(.*?)>/);return _0x189641?_0x189641[0x1]:_0x33952f;}Dialer[_0x7850('0xa5')][_0x7850('0x161')]=function(_0x3422b8,_0x4337db){var _0x4a1463=this;var _0x23acce=uuid['v4']();this[_0x7850('0xa4')][_0x23acce]=new Action(_0x3422b8,_0x4337db,_0x23acce);return new BPromise(function(_0x5004c3,_0x4c3878){if(_[_0x7850('0x39')](_0x3422b8)&&typeof _0x3422b8!==_0x7850('0x162')){return _0x4c3878(msgResponse(_0x7850('0x163'),_0x7850('0x13b'),_0x7850('0x164')));}if(_[_0x7850('0x39')](_0x4337db[_0x7850('0x165')][_0x7850('0x166')])||_0x4337db[_0x7850('0x165')][_0x7850('0x166')]===null){return _0x4c3878(msgResponse(_0x7850('0x163'),_0x7850('0x13b'),_0x7850('0x167')));}var _0x4c8316={'XMD-CALLERID':_0x4a1463[_0x7850('0xa4')][_0x23acce][_0x7850('0x168')](),'XMD-AGI':_0x3422b8[_0x7850('0x100')]?util['format'](_0x7850('0x169'),ipAgi,_0x3422b8['dialQueueProject']):_0x7850('0x16a'),'XMD-AGIAFTER':_0x3422b8[_0x7850('0x16b')]?util['format'](_0x7850('0x169'),ipAgi,_0x3422b8[_0x7850('0x16b')]):'NONE','XMD-QUEUE':_0x3422b8['type']===_0x7850('0x4a')?util['format'](_0x7850('0x16c'),_0x3422b8['name'],_0x3422b8['dialQueueOptions']||'',_0x3422b8['dialAgiAfterHangupAgent']?'c':'',_0x3422b8['dialQueueTimeout']||0x3):'NONE','XMD-CONTACTID':_0x4337db[_0x7850('0xf0')],'XMD-CDRTYPE':_0x7850('0x9'),'CALLERID(all)':_0x4a1463[_0x7850('0xa4')][_0x23acce][_0x7850('0x168')](),'XMD-AMD':_0x3422b8['dialAMDActive']?_0x7850('0x16d'):_0x7850('0x16a'),'XMD-DESTINATION':_0x7850('0xd5')};if(_0x3422b8['dialAMDActive']){_0x4c8316[_0x7850('0x16e')]=_0x3422b8[_0x7850('0x16f')]||0x9c4;_0x4c8316['XMD-AMDGREETING']=_0x3422b8[_0x7850('0x170')]||0x5dc;_0x4c8316[_0x7850('0x171')]=_0x3422b8['dialAMDAfterGreetingSilence']||0x320;_0x4c8316[_0x7850('0x172')]=_0x3422b8[_0x7850('0x173')]||0x1388;_0x4c8316['XMD-AMDMINWORDLENGTH']=_0x3422b8['dialAMDMinWordLength']||0x64;_0x4c8316[_0x7850('0x174')]=_0x3422b8[_0x7850('0x175')]||0x32;_0x4c8316[_0x7850('0x176')]=_0x3422b8[_0x7850('0x177')]||0x3;_0x4c8316[_0x7850('0x178')]=_0x3422b8[_0x7850('0x179')]||0x100;_0x4c8316[_0x7850('0x17a')]=_0x3422b8['dialAMDMaximumWordLength']||0x1388;}if(_0x3422b8[_0x7850('0x49')]===_0x7850('0x4a')){_0x4c8316[_0x7850('0x17b')]=_0x4337db[_0x7850('0xca')];}else{_0x4c8316[_0x7850('0x17c')]=_0x4337db[_0x7850('0xfb')];}for(var _0x5c6dfa in _0x4337db[_0x7850('0x165')]){if(typeof _0x4337db[_0x7850('0x165')][_0x5c6dfa]!==_0x7850('0xa6')){if(isNotNull(_0x4337db['Contact'][_0x5c6dfa])&&_0x5c6dfa!=='id'&&_0x5c6dfa!==_0x7850('0x17d')&&_0x5c6dfa!==_0x7850('0x17e')&&_0x5c6dfa!==_0x7850('0x17f')){_0x4c8316[util[_0x7850('0x6d')]('%s%s',_0x7850('0x180'),_['toUpper'](_0x5c6dfa))]=_0x4337db[_0x7850('0x165')][_0x5c6dfa];}}}var _0x56b598=_0x4a1463['isTrunkReachable'](_0x3422b8[_0x7850('0x6b')])?getCallerId(_0x3422b8[_0x7850('0x6b')]['callerid'],_0x3422b8[_0x7850('0x56')],_0x3422b8[_0x7850('0x181')]>0x0?getCallerIdRandom(_0x3422b8[_0x7850('0x57')],_0x3422b8[_0x7850('0x181')]):_0x3422b8[_0x7850('0x57')]):getCallerId(_[_0x7850('0xa7')](_0x3422b8[_0x7850('0x134')])?_0x3422b8[_0x7850('0x6b')][_0x7850('0x6c')]:_0x3422b8[_0x7850('0x134')]['callerid'],_0x3422b8[_0x7850('0x56')],_0x3422b8['dialRandomLastDigitCallerIdNumber']>0x0?getCallerIdRandom(_0x3422b8[_0x7850('0x57')],_0x3422b8['dialRandomLastDigitCallerIdNumber']):_0x3422b8[_0x7850('0x57')]);if(_0x56b598){_0x4c8316[_0x7850('0x182')]=_0x4a1463[_0x7850('0xa4')][_0x23acce][_0x7850('0x183')]=extractCalleridName(_0x56b598);_0x4c8316[_0x7850('0x184')]=_0x4a1463[_0x7850('0xa4')][_0x23acce][_0x7850('0x185')]=extractCalleridNumber(_0x56b598);}return ami[_0x7850('0x141')]({'actionid':_0x23acce,'action':_0x7850('0x163'),'channel':_0x4a1463[_0x7850('0xcf')](_0x3422b8[_0x7850('0x6b')])?util[_0x7850('0x6d')](_0x7850('0x186'),_0x3422b8[_0x7850('0x6b')][_0x7850('0x3b')],isNotNull(_0x3422b8[_0x7850('0x59')])?_0x3422b8[_0x7850('0x59')][_0x7850('0x187')]()||'':'',_0x3422b8[_0x7850('0x188')]>0x0?_0x4337db[_0x7850('0x165')]['phone']['substring'](_0x3422b8[_0x7850('0x188')]):_0x4337db['Contact']['phone']):util['format'](_0x7850('0x186'),_[_0x7850('0xa7')](_0x3422b8['TrunkBackup'])?_0x3422b8[_0x7850('0x6b')][_0x7850('0x3b')]:_0x3422b8['TrunkBackup']['name'],isNotNull(_0x3422b8[_0x7850('0x59')])?_0x3422b8[_0x7850('0x59')][_0x7850('0x187')]()||'':'',_0x3422b8['dialCutDigit']>0x0?_0x4337db[_0x7850('0x165')][_0x7850('0x166')][_0x7850('0x189')](_0x3422b8[_0x7850('0x188')]):_0x4337db['Contact']['phone']),'callerid':_0x56b598,'Exten':'xcally-motion-dialer','Context':_0x7850('0x18a'),'Priority':'1','variable':_0x4c8316,'timeout':(_0x3422b8[_0x7850('0x58')]||0x1e)*0x3e8,'async':!![],'channelid':_0x23acce})[_0x7850('0xb2')](function(_0x289038){return _0x5004c3(_0x289038);})['catch'](function(_0x2f49be){_0x3422b8['outboundOriginateFailureCallsDay']+=0x1;var _0x423532=new History(_0x4a1463[_0x7850('0xa4')][_0x23acce]);logger['error'](util[_0x7850('0x6d')]('[originateError]:\x20%s',JSON[_0x7850('0x44')](_0x2f49be)));_0x423532['state']=0xe;_0x423532[_0x7850('0x9e')]='OriginateError';_0x423532[_0x7850('0xa0')]=moment()['format'](_0x7850('0xef'));_0x423532['endtime']=_0x423532[_0x7850('0xa0')];_0x4a1463['createHistory'](_0x423532)[_0x7850('0xaa')](loggerCatch(_0x7850('0x18b')));_0x4a1463[_0x7850('0xc0')](_0x423532)['catch'](loggerCatch('[originate][error]'))[_0x7850('0x1a')](function(){delete _0x4a1463[_0x7850('0xa4')][_0x23acce];return _0x4c3878(msgResponse(_0x7850('0x163'),_0x7850('0x43'),_0x7850('0x18c')));});});});};Dialer[_0x7850('0xa5')]['syncOriginateResponse']=function(_0x4c451b){var _0x57ca11=this[_0x7850('0xa4')][_0x4c451b[_0x7850('0x11c')]];if(_0x57ca11){delete this[_0x7850('0xa4')][_0x4c451b[_0x7850('0x11c')]];_0x57ca11[_0x7850('0x10b')]=moment()[_0x7850('0x6d')](_0x7850('0xef'));var _0x1318e9=_0x57ca11['type']==='ivr'?this[_0x7850('0x1e')][_0x57ca11[_0x7850('0xad')]]:this['voiceQueues'][_0x57ca11['getQueue']()];if(!this[_0x7850('0xcd')](_0x4c451b[_0x7850('0x18d')])){this['updateOriginated'](_0x1318e9);return this[_0x7850('0x18e')](_0x57ca11,_0x1318e9,_0x4c451b)[_0x7850('0xaa')](loggerCatch(_0x7850('0x18f')));}this[_0x7850('0xa1')][_0x4c451b[_0x7850('0xd7')]]=_0x57ca11;}};Dialer[_0x7850('0xa5')][_0x7850('0x190')]=function(_0x5acd10,_0x1fd23a,_0x2c4b84){var _0x574f2b=new History(_0x1fd23a);if(_0x574f2b['countbusyretry']+_0x574f2b[_0x7850('0xe4')]+_0x574f2b['countnoanswerretry']+_0x574f2b[_0x7850('0xe5')]+_0x574f2b['countdropretry']+_0x574f2b['countabandonedretry']+_0x574f2b[_0x7850('0xe1')]+_0x574f2b[_0x7850('0xf8')]>=_0x2c4b84[_0x7850('0xe8')]-0x1){return!![];}switch(_0x5acd10){case 0x3:if(_0x574f2b['countnoanswerretry']>=_0x2c4b84[_0x7850('0x191')]-0x1){return!![];}this[_0x7850('0xb9')]({'active':![],'countnoanswerretry':_0x574f2b[_0x7850('0xf7')]+=0x1,'scheduledat':moment()[_0x7850('0xed')](_0x2c4b84[_0x7850('0x192')],'minutes')['format'](_0x7850('0xef')),'ContactId':_0x574f2b[_0x7850('0xf0')],'ListId':_0x574f2b[_0x7850('0xc9')],'VoiceQueueId':_0x574f2b[_0x7850('0xca')]||undefined,'CampaignId':_0x574f2b[_0x7850('0xfb')]||undefined})['catch'](loggerCatch('[rescheduleContact][NoAnswer]'));break;case 0x5:if(_0x574f2b[_0x7850('0xf6')]>=_0x2c4b84[_0x7850('0x193')]-0x1){return!![];}this[_0x7850('0xb9')]({'active':![],'countbusyretry':_0x574f2b[_0x7850('0xf6')]+=0x1,'scheduledat':moment()['add'](_0x2c4b84[_0x7850('0x194')],_0x7850('0xee'))[_0x7850('0x6d')](_0x7850('0xef')),'ContactId':_0x574f2b[_0x7850('0xf0')],'ListId':_0x574f2b[_0x7850('0xc9')],'VoiceQueueId':_0x574f2b[_0x7850('0xca')]||undefined,'CampaignId':_0x574f2b[_0x7850('0xfb')]||undefined})[_0x7850('0xaa')](loggerCatch(_0x7850('0x195')));break;case 0x8:if(_0x574f2b[_0x7850('0xe4')]>=_0x2c4b84['dialCongestionMaxRetry']-0x1){return!![];}this['rescheduleContact']({'active':![],'countcongestionretry':_0x574f2b[_0x7850('0xe4')]+=0x1,'scheduledat':moment()[_0x7850('0xed')](_0x2c4b84['dialCongestionRetryFrequency'],_0x7850('0xee'))[_0x7850('0x6d')](_0x7850('0xef')),'ContactId':_0x574f2b[_0x7850('0xf0')],'ListId':_0x574f2b[_0x7850('0xc9')],'VoiceQueueId':_0x574f2b['VoiceQueueId']||undefined,'CampaignId':_0x574f2b[_0x7850('0xfb')]||undefined})[_0x7850('0xaa')](loggerCatch(_0x7850('0x196')));break;case 0x0:if(_0x574f2b[_0x7850('0xe5')]>=_0x2c4b84[_0x7850('0x197')]-0x1){return!![];}else{this[_0x7850('0xb9')]({'active':![],'countnosuchnumberretry':_0x574f2b[_0x7850('0xe5')]+=0x1,'scheduledat':moment()['add'](_0x2c4b84[_0x7850('0x198')],_0x7850('0xee'))[_0x7850('0x6d')](_0x7850('0xef')),'ContactId':_0x574f2b[_0x7850('0xf0')],'ListId':_0x574f2b[_0x7850('0xc9')],'VoiceQueueId':_0x574f2b['VoiceQueueId']||undefined,'CampaignId':_0x574f2b['CampaignId']||undefined})['catch'](loggerCatch(_0x7850('0x199')));}break;case 0xa:if(_0x574f2b[_0x7850('0xe6')]>=_0x2c4b84[_0x7850('0x10f')]-0x1){return!![];}this[_0x7850('0xb9')]({'active':![],'countdropretry':_0x574f2b[_0x7850('0xe6')]+=0x1,'scheduledat':moment()[_0x7850('0xed')](_0x2c4b84[_0x7850('0x110')],'minutes')[_0x7850('0x6d')](_0x7850('0xef')),'ContactId':_0x574f2b[_0x7850('0xf0')],'ListId':_0x574f2b[_0x7850('0xc9')],'VoiceQueueId':_0x574f2b[_0x7850('0xca')]||undefined,'CampaignId':_0x574f2b[_0x7850('0xfb')]||undefined})[_0x7850('0xaa')](loggerCatch(_0x7850('0x111')));break;case 0xb:if(_0x574f2b['countabandonedretry']>=_0x2c4b84[_0x7850('0x117')]-0x1){return!![];}this['rescheduleContact']({'active':![],'countabandonedretry':_0x574f2b[_0x7850('0xe7')]+=0x1,'scheduledat':moment()['add'](_0x2c4b84['dialAbandonedRetryFrequency'],_0x7850('0xee'))[_0x7850('0x6d')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x574f2b[_0x7850('0xf0')],'ListId':_0x574f2b[_0x7850('0xc9')],'VoiceQueueId':_0x574f2b[_0x7850('0xca')]||undefined,'CampaignId':_0x574f2b[_0x7850('0xfb')]||undefined})['catch'](loggerCatch(_0x7850('0x119')));break;case 0x13:if(_0x574f2b[_0x7850('0xe1')]>=_0x2c4b84[_0x7850('0xea')]-0x1){return!![];}this['rescheduleContact']({'active':![],'countmachineretry':_0x574f2b[_0x7850('0xe1')]+=0x1,'scheduledat':moment()['add'](_0x2c4b84['dialMachineRetryFrequency'],_0x7850('0xee'))[_0x7850('0x6d')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x574f2b[_0x7850('0xf0')],'ListId':_0x574f2b[_0x7850('0xc9')],'VoiceQueueId':_0x574f2b[_0x7850('0xca')]||undefined,'CampaignId':_0x574f2b[_0x7850('0xfb')]||undefined})['catch'](loggerCatch(_0x7850('0xf1')));break;case 0x14:if(_0x574f2b[_0x7850('0xf8')]>=_0x2c4b84[_0x7850('0x19a')]-0x1){return!![];}this[_0x7850('0xb9')]({'active':![],'countagentrejectretry':_0x574f2b[_0x7850('0xf8')]+=0x1,'scheduledat':moment()['add'](_0x2c4b84[_0x7850('0x19b')],_0x7850('0xee'))[_0x7850('0x6d')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x574f2b[_0x7850('0xf0')],'ListId':_0x574f2b['ListId'],'VoiceQueueId':_0x574f2b[_0x7850('0xca')]||undefined,'CampaignId':_0x574f2b['CampaignId']||undefined})[_0x7850('0xaa')](loggerCatch(_0x7850('0x19c')));break;default:return!![];}};Dialer[_0x7850('0xa5')][_0x7850('0x18e')]=function(_0x2238cc,_0x386e43,_0x4f7dbc){var _0x4e4738=this;var _0x130c0c=new History(_0x2238cc);return new BPromise(function(_0xb48ece,_0x5e394f){if(_[_0x7850('0x39')](_0x386e43)&&typeof _0x386e43!==_0x7850('0x162')){return _0x5e394f(msgResponse(_0x7850('0x19d'),'Failure','entity\x20is\x20undefine'));}if(_[_0x7850('0x39')](_0x4f7dbc)&&typeof _0x4f7dbc!==_0x7850('0x162')){return _0x5e394f(msgResponse(_0x7850('0x19d'),_0x7850('0x13b'),'evt\x20is\x20undefine'));}switch(_0x4f7dbc[_0x7850('0x102')]){case'0':_0x386e43['outboundNoSuchCallsDay']+=0x1;_0x130c0c[_0x7850('0x9d')]=0x0;_0x130c0c[_0x7850('0x9e')]='NoSuchNumber';_0x130c0c['countnosuchnumberretry']+=0x1;_0x130c0c[_0x7850('0xf5')]+=0x1;ami[_0x7850('0x48')](_0x7850('0x19e'),ut[_0x7850('0x19f')](_0x2238cc,'nosuchnumber'));_0x4e4738[_0x7850('0xc1')](_0x130c0c)[_0x7850('0xaa')](loggerCatch(_0x7850('0xe3')));if(_0x4e4738[_0x7850('0x190')](0x0,_0x2238cc,_0x386e43)){if(_0x130c0c[_0x7850('0xe5')]>=_0x386e43[_0x7850('0x197')]){_0x4e4738[_0x7850('0xeb')](_0x130c0c,_0xb48ece,_0x5e394f,_0x7850('0x1a0'));}else{_0x4e4738[_0x7850('0xf9')](_0x130c0c,_0xb48ece,_0x5e394f,_0x7850('0x1a0'));}}break;case'3':_0x386e43[_0x7850('0x5e')]+=0x1;_0x130c0c[_0x7850('0x9d')]=0x3;_0x130c0c[_0x7850('0x9e')]=_0x7850('0x1a1');_0x130c0c[_0x7850('0xf7')]+=0x1;_0x130c0c['countglobal']+=0x1;ami[_0x7850('0x48')](_0x7850('0x1a2'),ut['buildObj'](_0x2238cc,_0x7850('0x1a3')));_0x4e4738[_0x7850('0xc1')](_0x130c0c)['catch'](loggerCatch(_0x7850('0x1a4')));if(_0x4e4738[_0x7850('0x190')](0x3,_0x2238cc,_0x386e43)){if(_0x130c0c[_0x7850('0xf7')]>=_0x386e43[_0x7850('0x191')]){_0x4e4738[_0x7850('0xeb')](_0x130c0c,_0xb48ece,_0x5e394f,_0x7850('0x1a5'));}else{_0x4e4738[_0x7850('0xf9')](_0x130c0c,_0xb48ece,_0x5e394f,'reason\x203\x20ringing\x20no\x20answer');}}break;case'5':_0x386e43[_0x7850('0x5b')]+=0x1;_0x130c0c['state']=0x5;_0x130c0c[_0x7850('0x9e')]=_0x7850('0x1a6');_0x130c0c[_0x7850('0xf6')]+=0x1;_0x130c0c['countglobal']+=0x1;ami[_0x7850('0x48')](_0x7850('0x1a7'),ut[_0x7850('0x19f')](_0x2238cc,_0x7850('0x1a8')));_0x4e4738[_0x7850('0xc1')](_0x130c0c)[_0x7850('0xaa')](loggerCatch(_0x7850('0x1a9')));if(_0x4e4738[_0x7850('0x190')](0x5,_0x2238cc,_0x386e43)){if(_0x130c0c[_0x7850('0xf6')]>=_0x386e43[_0x7850('0x193')]){_0x4e4738[_0x7850('0xeb')](_0x130c0c,_0xb48ece,_0x5e394f,_0x7850('0x1aa'));}else{_0x4e4738[_0x7850('0xf9')](_0x130c0c,_0xb48ece,_0x5e394f,_0x7850('0x1aa'));}}break;case'8':_0x386e43[_0x7850('0x1ab')]+=0x1;_0x130c0c['state']=0x8;_0x130c0c[_0x7850('0x9e')]='Congestion';_0x130c0c[_0x7850('0xe4')]+=0x1;_0x130c0c[_0x7850('0xf5')]+=0x1;ami[_0x7850('0x48')](_0x7850('0x1ac'),ut[_0x7850('0x19f')](_0x2238cc,_0x7850('0x1ad')));_0x4e4738[_0x7850('0xc1')](_0x130c0c)[_0x7850('0xaa')](loggerCatch(_0x7850('0x1ae')));if(_0x4e4738[_0x7850('0x190')](0x8,_0x2238cc,_0x386e43)){if(_0x130c0c[_0x7850('0xe4')]>=_0x386e43[_0x7850('0x1af')]){_0x4e4738['createStateFinal'](_0x130c0c,_0xb48ece,_0x5e394f,_0x7850('0x1b0'));}else{_0x4e4738[_0x7850('0xf9')](_0x130c0c,_0xb48ece,_0x5e394f,_0x7850('0x1b0'));}}break;case'11':_0x386e43['outboundAbandonedCallsDay']+=0x1;_0x130c0c[_0x7850('0x9d')]=0xb;_0x130c0c['statedesc']=_0x7850('0x1b1');_0x130c0c['countabandonedretry']+=0x1;_0x130c0c[_0x7850('0xf5')]+=0x1;_0x4e4738[_0x7850('0xc1')](_0x130c0c)[_0x7850('0xaa')](loggerCatch('[syncAgentComplete][createHistory][11]'));if(_0x4e4738[_0x7850('0x190')](0xb,_0x2238cc,_0x386e43)){if(_0x130c0c['countabandonedretry']>=_0x386e43[_0x7850('0x117')]){_0x4e4738[_0x7850('0xeb')](_0x130c0c,_0xb48ece,_0x5e394f,_0x7850('0x1b2'));}else{_0x4e4738[_0x7850('0xf9')](_0x130c0c,_0xb48ece,_0x5e394f,_0x7850('0x1b2'));}}break;case'20':_0x386e43['outboundRejectCallsDay']+=0x1;_0x130c0c[_0x7850('0x9d')]=0x14;_0x130c0c[_0x7850('0x9e')]=_0x7850('0x1b3');_0x130c0c[_0x7850('0xf8')]+=0x1;_0x130c0c[_0x7850('0xf5')]+=0x1;ami[_0x7850('0x48')]('custom:agentreject',ut[_0x7850('0x19f')](_0x2238cc,_0x7850('0x1b4')));_0x4e4738['createHistory'](_0x130c0c)[_0x7850('0xaa')](loggerCatch(_0x7850('0x1b5')));if(_0x4e4738[_0x7850('0x190')](0x14,_0x2238cc,_0x386e43)){if(_0x130c0c['countagentrejectretry']>=_0x386e43[_0x7850('0x19a')]){_0x4e4738['createStateFinal'](_0x130c0c,_0xb48ece,_0x5e394f,_0x7850('0x1b6'));}else{_0x4e4738['stateGlobal'](_0x130c0c,_0xb48ece,_0x5e394f,'reason\x2020\x20agentreject');}}break;default:_0x386e43['outboundUnknownCallsDay']+=0x1;_0x130c0c[_0x7850('0x9d')]=0xc;_0x130c0c['statedesc']=_0x4f7dbc[_0x7850('0x102')];_0x4e4738['createHistory'](_0x130c0c)[_0x7850('0xaa')](loggerCatch('[syncAgentComplete][createHistory][?]'));if(_0x4e4738[_0x7850('0x190')](_0x4f7dbc['reason'],_0x2238cc,_0x386e43)){if(_0x130c0c[_0x7850('0xf6')]+_0x130c0c[_0x7850('0xe4')]+_0x130c0c[_0x7850('0xf7')]+_0x130c0c[_0x7850('0xe5')]+_0x130c0c[_0x7850('0xe6')]+_0x130c0c['countabandonedretry']+_0x130c0c[_0x7850('0xe1')]+_0x130c0c[_0x7850('0xf8')]>=_0x386e43[_0x7850('0xe8')]){_0x4e4738[_0x7850('0xf9')](_0x130c0c,_0xb48ece,_0x5e394f,_0x4f7dbc[_0x7850('0x102')]);}else{_0x4e4738[_0x7850('0xeb')](_0x130c0c,_0xb48ece,_0x5e394f,_0x4f7dbc['reason']);}}}});};Dialer[_0x7850('0xa5')]['stateGlobal']=function(_0x2f6ec6,_0x5bef04,_0x3e8aea,_0x395a24){var _0x3d8cda=new Final(_0x2f6ec6);_0x3d8cda[_0x7850('0x9d')]=0xf;_0x3d8cda[_0x7850('0x9e')]=_0x7850('0x1b7');this['createStateFinal'](_0x3d8cda,_0x5bef04,_0x3e8aea,_0x395a24);};Dialer[_0x7850('0xa5')][_0x7850('0xeb')]=function(_0x4d5505,_0x2851ba,_0x117b27,_0x3146aa){this[_0x7850('0xc0')](_0x4d5505)['then'](function(){return _0x2851ba(msgResponse(_0x7850('0x19d'),_0x7850('0xce'),_0x3146aa));})[_0x7850('0xaa')](function(){return _0x117b27(msgResponse('[moveContactManagedDialer][0]',_0x7850('0x13b'),'contact\x20not\x20moved'));});};Dialer[_0x7850('0xa5')][_0x7850('0x152')]=function(_0x5a2693){var _0x1aad2a=_0x5a2693['dialPredictiveOptimizationPercentage']/0x64;var _0x36a020=_0x5a2693[_0x7850('0x5d')]/(_0x5a2693['outboundDropCallsDayTimeout']+_0x5a2693[_0x7850('0x5a')]);var _0x52f3fb=Math[_0x7850('0x1b8')](_0x5a2693[_0x7850('0x67')]*(_0x5a2693['predictiveIntervalMaxThreshold']/0x64));var _0x49afad=Math[_0x7850('0x1b8')](_0x5a2693[_0x7850('0x67')]*(_0x5a2693[_0x7850('0x1b9')]/0x64));var _0x4dca06=_0x5a2693['available']+_0x5a2693[_0x7850('0x4f')];var _0x3dd6dd=Math[_0x7850('0x1ba')](_0x5a2693[_0x7850('0x1bb')]*_0x5a2693['erlangAbandonmentRate']*_0x5a2693['predictiveIntervalHitRate']*_0x5a2693[_0x7850('0x65')]);if(_[_0x7850('0x39')](_0x5a2693[_0x7850('0x26')])){if(!_[_0x7850('0x39')](_0x5a2693[_0x7850('0x25')])){_0x5a2693[_0x7850('0x25')]=undefined;loggerPredictive['error'](_0x7850('0x1bc'),_0x7850('0x1bd'));}if(!_[_0x7850('0x39')](_0x5a2693[_0x7850('0x84')])){loggerPredictive[_0x7850('0x8c')](_0x7850('0x1bc'),_0x7850('0x1be'));clearInterval(_0x5a2693[_0x7850('0x84')]);_0x5a2693[_0x7850('0x84')]=undefined;}_0x5a2693[_0x7850('0x26')]=moment()[_0x7850('0x6d')](_0x7850('0xef'));loggerPredictive[_0x7850('0x75')](_0x5a2693[_0x7850('0x3b')],_0x7850('0x1bf'),_0x5a2693[_0x7850('0x26')]);this[_0x7850('0x14f')](_0x5a2693,0x1);}else if(ifInterval(_0x5a2693[_0x7850('0x1c0')],_0x5a2693[_0x7850('0x26')])){this[_0x7850('0x14f')](_0x5a2693,0x1);loggerPredictiveCalls[_0x7850('0x75')]('[startMethodPredictive][StartProgressive][Loop]',_0x5a2693[_0x7850('0x26')],_0x5a2693[_0x7850('0x3b')]);_0x5a2693[_0x7850('0x1bb')]=0x0;_0x5a2693[_0x7850('0x10d')]=0x0;}else if(_0x1aad2a<_0x36a020&&_0x5a2693[_0x7850('0x1c1')]===_0x7850('0x1c2')){freeVariablesPredictive(_0x5a2693);loggerPredictive[_0x7850('0x75')](_0x7850('0x1c3'),'Dropped\x20calls\x20day',_0x36a020,_0x7850('0x26'),_0x5a2693[_0x7850('0x3b')]);}else if(_0x3dd6dd<_0x5a2693[_0x7850('0x10d')]&&_0x5a2693[_0x7850('0x1c1')]==='dropRate'){freeVariablesPredictive(_0x5a2693);loggerPredictive[_0x7850('0x75')]('[stopMethodPredictive][ReStartProgressive][ExceededDropInterval]','Max\x20Drop\x20',_0x3dd6dd,_0x7850('0x1c4'),_0x5a2693[_0x7850('0x10d')],'startProgressive',_0x5a2693[_0x7850('0x3b')]);}else if(!ifInterval(_0x5a2693['dialPredictiveInterval'],_0x5a2693[_0x7850('0x26')])&&_['isUndefined'](_0x5a2693[_0x7850('0x25')])&&!_[_0x7850('0x39')](_0x5a2693[_0x7850('0x26')])){_0x5a2693[_0x7850('0x25')]=moment()[_0x7850('0x6d')](_0x7850('0xef'));loggerPredictive[_0x7850('0x75')](_0x5a2693[_0x7850('0x3b')],_0x7850('0x1c5'),_0x5a2693['startPredictive']);this[_0x7850('0xb6')](_0x5a2693['dialPredictiveInterval'])['then'](this[_0x7850('0x1c6')](_0x5a2693))['then'](mergeDataErlangB(_0x5a2693))[_0x7850('0xb2')](this[_0x7850('0x1c7')](_0x5a2693))[_0x7850('0xaa')](loggerCatchPredictive(_0x7850('0x1c8'),_0x5a2693));}else if(!ifInterval(_0x5a2693[_0x7850('0x1c0')],_0x5a2693[_0x7850('0x25')])){_0x5a2693['predictiveIntervalErlangCallsDroppedCalls']=0x0;_0x5a2693[_0x7850('0x25')]=moment()[_0x7850('0x6d')]('YYYY-MM-DD\x20HH:mm:ss');loggerPredictive[_0x7850('0x75')](_0x5a2693[_0x7850('0x3b')],_0x7850('0x1c9'),_0x5a2693[_0x7850('0x25')]);clearInterval(_0x5a2693[_0x7850('0x84')]);_0x5a2693[_0x7850('0x84')]=undefined;this[_0x7850('0xb6')](_0x5a2693[_0x7850('0x1c0')])[_0x7850('0xb2')](this[_0x7850('0x1c6')](_0x5a2693))['then'](mergeDataErlangB(_0x5a2693))['then'](this['startMethodPredictive'](_0x5a2693))[_0x7850('0xaa')](loggerCatchPredictive(_0x7850('0x1ca'),_0x5a2693));}else if(_0x5a2693['predictiveIntervalAvailable']&&_0x4dca06<_0x5a2693[_0x7850('0x67')]-_0x49afad){freeVariablesPredictive(_0x5a2693);loggerPredictive[_0x7850('0x75')](_0x5a2693['name'],_0x7850('0x1cb'),_0x4dca06,_0x7850('0x1cc'),_0x5a2693[_0x7850('0x67')],'-',_0x49afad,'=',_0x5a2693[_0x7850('0x67')]-_0x49afad,')');}else if(_0x5a2693[_0x7850('0x67')]&&_0x4dca06>_0x5a2693[_0x7850('0x67')]+_0x52f3fb){freeVariablesPredictive(_0x5a2693);loggerPredictive['info'](_0x5a2693[_0x7850('0x3b')],'switch\x20in\x20progressive\x20because\x20available\x20agents\x20(',_0x4dca06,')\x20are\x20more\x20than\x20threshold\x20(',_0x5a2693[_0x7850('0x67')],'+',_0x52f3fb,'=',_0x5a2693[_0x7850('0x67')]+_0x52f3fb,')');}};Dialer[_0x7850('0xa5')]['getDataPredictive']=function(_0x5070e1){var _0x402775=this;return function(_0x22a083){return new BPromise(function(_0x5ec2da,_0x519a88){_['merge'](_0x5070e1,_0x22a083[0x0]);if(checkGetDataPredictive(_0x22a083[0x0])){var _0x266484=_0x5070e1[_0x7850('0x67')]=_0x5070e1[_0x7850('0x4f')]+_0x5070e1['available'];var _0x1166d8=_0x5070e1['dialPredictiveInterval']*0x3c;var _0x326211=_0x22a083[0x0][_0x7850('0x63')]+_0x22a083[0x0][_0x7850('0x7a')];var _0x1c9ab0=(_0x22a083[0x0][_0x7850('0x62')]+_0x22a083[0x0][_0x7850('0x64')]+_0x22a083[0x0][_0x7850('0x78')])/_0x22a083[0x0]['predictiveIntervalTotalCalls'];_0x5070e1[_0x7850('0x1cd')]=_0x1c9ab0>0x0?_0x1c9ab0:0x1;switch(_0x5070e1['dialPredictiveOptimization']){case _0x7850('0x1c2'):var _0x434fef=_0x5070e1['dialPredictiveOptimizationPercentage']/0x64;return _0x402775[_0x7850('0x1ce')](_0x266484,_0x1166d8,_0x326211,_0x1c9ab0,_0x434fef)[_0x7850('0xb2')](function(_0x1a275d){return _0x5ec2da(_0x1a275d);});case _0x7850('0x1cf'):var _0x4a20bf=_0x5070e1['dialPredictiveOptimizationPercentage']/0x64;return _0x402775[_0x7850('0x1d0')](_0x266484,_0x1166d8,_0x326211,_0x1c9ab0,_0x4a20bf)[_0x7850('0xb2')](function(_0x3b2665){return _0x5ec2da(_0x3b2665);});default:return _0x519a88(msgResponse(_0x7850('0x1d1'),_0x7850('0x13b'),'Unknown\x20Predictive'));}}else{return _0x519a88(msgResponse('[getDataPredictive]',_0x7850('0x13b'),_0x7850('0x1d2')));}});};};Dialer['prototype'][_0x7850('0x1d3')]=function(_0x5e4da9){var _0x20bf57=this;return function(_0x4689d3){return new BPromise(function(_0x5ae474,_0x136c97){_[_0x7850('0xc8')](_0x5e4da9,_0x4689d3[0x0]);if(checkGetDataPredictive(_0x4689d3[0x0])){loggerPredictive[_0x7850('0x75')](JSON['stringify'](_0x4689d3[0x0]));if(_0x5e4da9[_0x7850('0x1c1')]===_0x7850('0x1c2')){return _0x20bf57['getVoiceQueueRtPauses'](_0x5e4da9['id'])['then'](function(_0x46bd43){var _0x490666=_0x5e4da9[_0x7850('0x4d')]-_0x46bd43[0x0][_0x7850('0x1d4')];var _0x5add08=_0x5e4da9[_0x7850('0x1c0')]*0x3c;var _0x283ba1=_0x4689d3[0x0][_0x7850('0x63')]+_0x4689d3[0x0][_0x7850('0x7a')];var _0x16d053=(_0x4689d3[0x0][_0x7850('0x62')]+_0x4689d3[0x0][_0x7850('0x64')]+_0x4689d3[0x0][_0x7850('0x78')])/_0x4689d3[0x0]['predictiveIntervalTotalCalls'];var _0x24c68a=_0x5e4da9[_0x7850('0x1d5')]/0x64;_0x5e4da9['predictiveIntervalPauses']=_0x46bd43[0x0][_0x7850('0x1d4')]||0x0;_0x5e4da9[_0x7850('0x1cd')]=_0x16d053>0x0?_0x16d053:0x1;return _0x20bf57[_0x7850('0x1ce')](_0x490666,_0x5add08,_0x283ba1,_0x16d053,_0x24c68a);})[_0x7850('0xb2')](function(_0x3fcb4e){return _0x5ae474(_0x3fcb4e);})['catch'](function(_0x23024d){return _0x136c97(msgResponse('[CatchErlangB]','Failure',JSON[_0x7850('0x44')](_0x23024d)));});}if(_0x5e4da9['dialPredictiveOptimization']===_0x7850('0x1cf')){return _0x20bf57['getVoiceQueueRtPauses'](_0x5e4da9['id'])[_0x7850('0xb2')](function(_0x591133){var _0x2e27b5=_0x5e4da9[_0x7850('0x4d')]-_0x591133[0x0][_0x7850('0x1d4')];var _0x54a716=_0x5e4da9['dialPredictiveInterval']*0x3c;var _0x548721=_0x4689d3[0x0][_0x7850('0x63')]+_0x4689d3[0x0][_0x7850('0x7a')];var _0x28d872=(_0x4689d3[0x0]['predictiveIntervalAnsweredCalls']+_0x4689d3[0x0][_0x7850('0x64')]+_0x4689d3[0x0][_0x7850('0x78')])/_0x4689d3[0x0][_0x7850('0x74')];var _0x16a920=_0x5e4da9[_0x7850('0x1d5')]/0x64;_0x5e4da9['predictiveIntervalPauses']=_0x591133[0x0][_0x7850('0x1d4')]||0x0;_0x5e4da9['predictiveIntervalHitRate']=_0x28d872>0x0?_0x28d872:0x1;return _0x20bf57[_0x7850('0x1d0')](_0x2e27b5,_0x54a716,_0x548721,_0x28d872,_0x16a920);})[_0x7850('0xb2')](function(_0x2f4bf7){return _0x5ae474(_0x2f4bf7);})['catch'](function(_0x83bff6){return _0x136c97(msgResponse('[CatchErlangB]','Failure',JSON['stringify'](_0x83bff6)));});}}else{return _0x136c97(msgResponse(_0x7850('0x1d1'),'Failure','check\x20failure'));}});};};Dialer[_0x7850('0xa5')][_0x7850('0x1c7')]=function(_0x267b17){var _0x4e2d5c=this;return function(){var _0x4c181f=0x0;var _0x457cb1=Math[_0x7850('0x1ba')](_0x267b17[_0x7850('0x68')]*0x3e8);if(_0x457cb1>0x0){_0x457cb1=_0x457cb1<0x64?0x64:_0x457cb1;loggerPredictive[_0x7850('0x75')](_0x267b17[_0x7850('0x3b')],_0x7850('0x1d6'),_0x457cb1,_0x7850('0x45'));_0x267b17[_0x7850('0x84')]=setInterval(function(){_0x4e2d5c[_0x7850('0x84')](_0x267b17);loggerPredictiveCalls[_0x7850('0x75')](_0x7850('0x1d7'),_0x4c181f+=0x1);},_0x457cb1);}else{loggerPredictive[_0x7850('0x75')](_0x267b17[_0x7850('0x3b')],_0x7850('0x1d8'));}};};Dialer['prototype'][_0x7850('0x1d9')]=function(_0x1a3517,_0x2cac83){var _0x2df611=this;return function(_0x5303db){if(_[_0x7850('0x88')](_0x5303db)){if(_['isNil'](_0x2cac83[_0x7850('0x1da')])||!_0x2cac83[_0x7850('0x1db')]){if(_0x1a3517[_0x7850('0x55')]===_0x7850('0xa')){_0x1a3517[_0x7850('0x124')]=_[_0x7850('0x39')](_0x1a3517['queueStatusComplete'])?!![]:_0x1a3517['queueStatusComplete'];var _0x38cad1=uuid['v4']();_0x2df611[_0x7850('0xa4')][_0x38cad1]=new Action(_0x1a3517,_0x2cac83,_0x38cad1);loggerBooked[_0x7850('0x75')](_0x7850('0x1dc'),_0x38cad1,_0x7850('0x1dd'),JSON[_0x7850('0x44')](_0x1a3517[_0x7850('0x124')]),_0x7850('0x1de'),_0x1a3517['name']);if(_0x1a3517[_0x7850('0x124')]){_0x1a3517['queueStatusComplete']=![];_0x2df611['queueBooked'][_0x2df611['actions'][_0x38cad1]['queue']]=[];ami['Action']({'actionid':_0x38cad1,'action':_0x7850('0x1df'),'queue':_0x1a3517[_0x7850('0x3b')]})[_0x7850('0xaa')](function(){_0x2df611[_0x7850('0xac')](_0x1a3517);_0x2df611[_0x7850('0xb9')]({'active':![],'ContactId':_0x2df611[_0x7850('0xa4')][_0x38cad1][_0x7850('0xf0')],'ListId':_0x2df611[_0x7850('0xa4')][_0x38cad1][_0x7850('0xc9')],'VoiceQueueId':_0x2df611[_0x7850('0xa4')][_0x38cad1][_0x7850('0xca')]||undefined,'CampaignId':_0x2df611[_0x7850('0xa4')][_0x38cad1][_0x7850('0xfb')]||undefined})[_0x7850('0xaa')](loggerCatch('[unlockOriginate][syncQueueStatusComplete]'));delete _0x2df611['actions'][_0x38cad1];});}else{loggerBooked[_0x7850('0x75')](_0x7850('0x1e0'),JSON[_0x7850('0x44')](_0x1a3517[_0x7850('0x124')]),_0x7850('0x1de'),_0x1a3517[_0x7850('0x3b')]);_0x2df611['updateOriginated'](_0x1a3517);_0x2df611[_0x7850('0xb9')]({'active':![],'ContactId':_0x2df611[_0x7850('0xa4')][_0x38cad1][_0x7850('0xf0')],'ListId':_0x2df611[_0x7850('0xa4')][_0x38cad1][_0x7850('0xc9')],'VoiceQueueId':_0x2df611['actions'][_0x38cad1]['VoiceQueueId']||undefined,'CampaignId':_0x2df611[_0x7850('0xa4')][_0x38cad1][_0x7850('0xfb')]||undefined})['catch'](loggerCatch(_0x7850('0x1e1')));delete _0x2df611['actions'][_0x38cad1];}}else{return _0x2df611[_0x7850('0x161')](_0x1a3517,_0x2cac83);}}else{if(getDiff(_0x2cac83['scheduledat'])<_0x1a3517['dialRecallMeTimeout']*0x3c){if(_0x2cac83[_0x7850('0x1e2')]&&!_0x2cac83['Agent'][_0x7850('0x1e3')]){_0x2df611[_0x7850('0x1c')][_0x7850('0x127')](_0x2cac83['id'])[_0x7850('0x1a')](function(){_0x2df611[_0x7850('0xac')](_0x1a3517);});}else{_0x2df611[_0x7850('0xba')]({'active':![]},_0x2cac83['id'],0x1)[_0x7850('0x1a')](function(){_0x2df611['updateOriginated'](_0x1a3517);});}}else{_0x1a3517['outboundReCallsDay']+=0x1;_0x2df611[_0x7850('0xac')](_0x1a3517);if(_0x1a3517['dialRecallInQueue']){_0x2df611[_0x7850('0xb9')]({'active':![],'recallme':![],'UserId':null,'ContactId':_0x2cac83['ContactId'],'ListId':_0x2cac83[_0x7850('0xc9')],'VoiceQueueId':_0x2cac83[_0x7850('0xca')]||undefined,'CampaignId':_0x2cac83[_0x7850('0xfb')]||undefined})[_0x7850('0xaa')](loggerCatch(_0x7850('0x1e4')));_0x2df611[_0x7850('0xc1')](createObjHistory(_0x1a3517,_0x2cac83,_0x7850('0x1e5'),0x17,_0x7850('0x1e6')))[_0x7850('0xaa')](loggerCatch(_0x7850('0x1e7')));}else{_0x2df611[_0x7850('0xc7')](createObjHistory(_0x1a3517,_0x2cac83,'RECALLFAILEDTIMEOUT',0x16,_0x7850('0x1e8')),_0x7850('0x1e9'),_0x7850('0x1ea'));}}}}else{_0x1a3517[_0x7850('0x1eb')]+=0x1;_0x2df611[_0x7850('0xc7')](createObjHistory(_0x1a3517,_0x2cac83,'BLACKLIST',0xd,_0x7850('0x1ec')),_0x7850('0x1ed'),_0x7850('0x1ee'));throw _0x7850('0x1ef');}};};Dialer[_0x7850('0xa5')][_0x7850('0x156')]=function(_0x3ee96a){var _0x26a79a=this;var _0x358b56=_0x3ee96a[_0x7850('0x1f0')]-_0x3ee96a[_0x7850('0x8e')]-_0x3ee96a['temp'];emitCampaignSummary(_0x3ee96a);if(_0x358b56>0x0){if(_0x358b56>this['maxNumberOriginate']){_0x358b56=this[_0x7850('0x21')];}_0x3ee96a[_0x7850('0x1f1')]+=_0x358b56;this[_0x7850('0xbc')](_0x3ee96a['id'],_0x358b56,_0x3ee96a[_0x7850('0x1f2')])[_0x7850('0xb2')](function(_0x194318){_0x3ee96a[_0x7850('0x1f1')]-=_0x358b56;_0x3ee96a[_0x7850('0x1f1')]=_0x3ee96a[_0x7850('0x1f1')]>0x0?_0x3ee96a[_0x7850('0x1f1')]:0x0;if(!checkContactEmpty(_0x194318)){_0x3ee96a[_0x7850('0x3a')]=_0x7850('0x94');logger[_0x7850('0x75')](_0x7850('0x1f3')+_0x3ee96a['name']);}else{_0x3ee96a[_0x7850('0x8e')]+=_0x194318[_0x7850('0x8d')];_0x3ee96a[_0x7850('0x3a')]=_0x7850('0x1f4');for(var _0x2eab18=0x0;_0x2eab18<_0x194318[_0x7850('0x8d')];_0x2eab18+=0x1){_0x3ee96a[_0x7850('0x1f5')]+=0x1;if(_[_0x7850('0xa7')](_0x194318[_0x2eab18])||_['isNil'](_0x194318[_0x2eab18]['Contact'])||_['isNil'](_0x194318[_0x2eab18][_0x7850('0x165')][_0x7850('0x166')])){_0x26a79a[_0x7850('0x1f6')](_0x7850('0x1f7'),_0x3ee96a,_0x194318[_0x2eab18]);}else{_0x26a79a[_0x7850('0xb4')](_[_0x7850('0x122')](_0x194318[_0x2eab18],[_0x7850('0xfb'),_0x7850('0x1f8')]))[_0x7850('0xb2')](_0x26a79a[_0x7850('0x1d9')](_0x3ee96a,_0x194318[_0x2eab18]))[_0x7850('0xaa')](_0x26a79a[_0x7850('0xc5')](_0x7850('0x1f9'),_0x3ee96a));}}}})['catch'](loggerGetContactDialer('[getContactCampaign2]',_0x3ee96a,_0x358b56));}};Dialer[_0x7850('0xa5')][_0x7850('0x14f')]=function(_0x3174dc,_0xd26476){var _0x411754=this;var _0x512a16=[];var _0x2fb304=_0xd26476>=0x1?_0xd26476:0x1;if(_0x3174dc[_0x7850('0x55')]==='booked'){_0x2fb304=0x1;}var _0x6466fc=Math['floor'](_0x3174dc['available']*_0x2fb304)-_0x3174dc[_0x7850('0x8e')]-_0x3174dc['temp'];emitVoiceQueueSummary(_0x3174dc);if(_0x3174dc['dialLimitQueue']>0x0){var _0x15c72c=_0x3174dc[_0x7850('0x1fa')]-_0x3174dc[_0x7850('0x8e')]-_0x3174dc[_0x7850('0x4f')]-_0x3174dc[_0x7850('0x1f1')]-_0x3174dc['pTalking'];if(_0x6466fc>_0x15c72c){_0x6466fc=_0x15c72c;}}if(_0x6466fc>0x0){if(_0x3174dc[_0x7850('0x55')]===_0x7850('0xa')){_0x6466fc=0x1;}if(_0x6466fc>this[_0x7850('0x21')]){_0x6466fc=this[_0x7850('0x21')];}_0x3174dc['temp']+=_0x6466fc;for(var _0x2c51f5 in this[_0x7850('0x1f')]){if(typeof this[_0x7850('0x1f')][_0x2c51f5]!=='undefined'){if(this[_0x7850('0x1f')][_0x2c51f5][_0x7850('0x9d')]===_0x7850('0x1fb')&&this[_0x7850('0x1f')][_0x2c51f5][_0x7850('0xa8')]==='reachable'){_0x512a16[_0x7850('0x121')](this[_0x7850('0x1f')][_0x2c51f5]['id']);}}}this[_0x7850('0xbb')](_0x3174dc['id'],_0x512a16,_0x6466fc,_0x3174dc['dialOrderByScheduledAt'])[_0x7850('0xb2')](function(_0x442282){_0x3174dc[_0x7850('0x1f1')]-=_0x6466fc;_0x3174dc[_0x7850('0x1f1')]=_0x3174dc['temp']>0x0?_0x3174dc[_0x7850('0x1f1')]:0x0;if(!checkContactEmpty(_0x442282)){_0x411754[_0x7850('0xae')](_0x3174dc)[_0x7850('0xb2')](sendMessageReschedule(_0x3174dc))[_0x7850('0xaa')](loggerCatch('[countReScheduled]\x20'));}else{_0x3174dc['originated']+=_0x442282[_0x7850('0x8d')];_0x3174dc[_0x7850('0x3a')]=_0x3174dc[_0x7850('0x55')]===_0x7850('0xa')?_0x7850('0x16d'):'RUNNING';for(var _0x58b9ac=0x0;_0x58b9ac<_0x442282[_0x7850('0x8d')];_0x58b9ac+=0x1){if(_[_0x7850('0xa7')](_0x442282[_0x58b9ac])||_[_0x7850('0xa7')](_0x442282[_0x58b9ac]['Contact'])||_[_0x7850('0xa7')](_0x442282[_0x58b9ac][_0x7850('0x165')][_0x7850('0x166')])){_0x411754['emptyContact']('[actionOriginate]\x20',_0x3174dc,_0x442282[_0x58b9ac]);}else{_0x411754[_0x7850('0xb1')](_['pick'](_0x442282[_0x58b9ac],[_0x7850('0xca'),_0x7850('0x1f8')]))[_0x7850('0xb2')](_0x411754['checkContactBlack'](_0x3174dc,_0x442282[_0x58b9ac]))[_0x7850('0xaa')](_0x411754['loggerHandler']('[actionOriginate]\x20',_0x3174dc));}}}})['catch'](loggerGetContactDialer(_0x7850('0x1fc'),_0x3174dc,_0x6466fc));}};Dialer[_0x7850('0xa5')][_0x7850('0x84')]=function(_0x9b7865){if(_0x9b7865['dialLimitQueue']>0x0){var _0x575e40=_0x9b7865['dialLimitQueue']-_0x9b7865[_0x7850('0x8e')]-_0x9b7865[_0x7850('0x4f')];if(_0x575e40>0x0){this['tryOriginatePredictive'](_0x9b7865);}else{loggerPredictiveCalls['info']('[handlePredictive][limitChannel]');}}else{this['tryOriginatePredictive'](_0x9b7865);}};Dialer[_0x7850('0xa5')][_0x7850('0x1fd')]=function(_0x53230d){var _0x291c48=this;var _0x3d2ea=[];_0x53230d['originated']+=0x1;for(var _0x1cdc88 in this[_0x7850('0x1f')]){if(typeof this['agents'][_0x1cdc88]!==_0x7850('0xa6')){if(this[_0x7850('0x1f')][_0x1cdc88]['state']===_0x7850('0x1fb')&&this[_0x7850('0x1f')][_0x1cdc88][_0x7850('0xa8')]===_0x7850('0xd1')){_0x3d2ea[_0x7850('0x121')](this[_0x7850('0x1f')][_0x1cdc88]['id']);}}}this[_0x7850('0xbb')](_0x53230d['id'],_0x3d2ea,0x1,_0x53230d[_0x7850('0x1f2')])[_0x7850('0xb2')](function(_0x3999b9){if(!checkContactEmpty(_0x3999b9)){checkContactLowerLimitOriginate(_0x53230d,0x1,0x0);_0x291c48[_0x7850('0xae')](_0x53230d)[_0x7850('0xb2')](sendMessageReschedule(_0x53230d))[_0x7850('0xaa')](loggerCatch('[countReScheduled]\x20'));}else{_0x53230d['message']=_0x7850('0x1f4');if(_[_0x7850('0xa7')](_0x3999b9[0x0])||_[_0x7850('0xa7')](_0x3999b9[0x0][_0x7850('0x165')])||_[_0x7850('0xa7')](_0x3999b9[0x0][_0x7850('0x165')]['phone'])){_0x291c48[_0x7850('0x1f6')](_0x7850('0x1f7'),_0x53230d,_0x3999b9[0x0]);}else{_0x291c48[_0x7850('0xb1')](_['pick'](_0x3999b9[0x0],[_0x7850('0xca'),_0x7850('0x1f8')]))[_0x7850('0xb2')](_0x291c48[_0x7850('0x1d9')](_0x53230d,_0x3999b9[0x0]))['catch'](_0x291c48['loggerHandler'](_0x7850('0x1fe'),_0x53230d));}}})[_0x7850('0xaa')](loggerGetContactDialer(_0x7850('0x1ff'),_0x53230d,0x1));emitVoiceQueueSummary(_0x53230d);};Dialer[_0x7850('0xa5')][_0x7850('0x1ce')]=function(_0x411da1,_0x443860,_0x13199e,_0x6fd34b,_0x508e93,_0x4b3042){loggerPredictive[_0x7850('0x75')](_0x7850('0x200'));loggerPredictive['info'](_0x7850('0x201'),_0x411da1);loggerPredictive['info'](_0x7850('0x202'),_0x443860);loggerPredictive['info'](_0x7850('0x203'),_0x13199e);loggerPredictive[_0x7850('0x75')](_0x7850('0x204'),_0x6fd34b);loggerPredictive['info'](_0x7850('0x205'),_0x508e93);loggerPredictive[_0x7850('0x75')]('---------------------------');return new BPromise(function(_0x28eed5,_0x12eefa){if(_0x411da1<=0x0||isNaN(_0x411da1)){return _0x12eefa(msgResponse('[abandonmentRate]','Error','m\x20=\x20'+_0x411da1));}if(_0x13199e<=0x0||isNaN(_0x13199e)){return _0x12eefa(msgResponse('[abandonmentRate]',_0x7850('0x43'),_0x7850('0x206')+_0x13199e));}if(_0x6fd34b<=0x0||isNaN(_0x6fd34b)){return _0x12eefa(msgResponse('[abandonmentRate]',_0x7850('0x43'),'p\x20=\x20'+_0x6fd34b));}if(_0x443860<=0x0||isNaN(_0x443860)){return _0x12eefa(msgResponse(_0x7850('0x207'),'Error',_0x7850('0x208')+_0x443860));}if(_0x508e93<=0x0||isNaN(_0x508e93)){return _0x12eefa(msgResponse(_0x7850('0x207'),_0x7850('0x43'),_0x7850('0x209')+_0x508e93));}_0x4b3042=_0x4b3042||0x0;var _0x1ce860=0x1/_0x13199e;var _0x5c1ce4=0x0;var _0x527536=0x0;var _0x54f83d=0x0;var _0x10b84e=0x0;for(var _0x1829f8=0x0;_0x54f83d<_0x508e93;_0x1829f8+=0x1){_0x527536=_0x1829f8/_0x443860;_0x5c1ce4=(_0x6fd34b*_0x527536+_0x4b3042)/_0x1ce860;_0x54f83d=erlangb(_0x5c1ce4,_0x411da1);_0x10b84e=_0x5c1ce4/_0x411da1*(0x1-erlangb(_0x5c1ce4,_0x411da1));}return _0x28eed5({'erlangCalls':_0x1829f8,'erlangCallToSecond':_0x443860/_0x1829f8,'erlangAbandonmentRate':_0x54f83d,'erlangBusyFactor':_0x10b84e});});};Dialer[_0x7850('0xa5')]['busyFactor']=function(_0x2c6d15,_0x3006cd,_0x5c89f9,_0x13434a,_0x7c296c,_0x532d73){loggerPredictive[_0x7850('0x75')](_0x7850('0x20a'));loggerPredictive[_0x7850('0x75')](_0x7850('0x201'),_0x2c6d15);loggerPredictive[_0x7850('0x75')](_0x7850('0x202'),_0x3006cd);loggerPredictive[_0x7850('0x75')](_0x7850('0x203'),_0x5c89f9);loggerPredictive[_0x7850('0x75')](_0x7850('0x204'),_0x13434a);loggerPredictive[_0x7850('0x75')](_0x7850('0x20b'),_0x7c296c);loggerPredictive['info'](_0x7850('0x82'));return new BPromise(function(_0x131d35,_0x4a49b8){if(_0x2c6d15<=0x0||isNaN(_0x2c6d15)){return _0x4a49b8(msgResponse(_0x7850('0x20c'),_0x7850('0x43'),'m\x20=\x20'+_0x2c6d15));}if(_0x5c89f9<=0x0||isNaN(_0x5c89f9)){return _0x4a49b8(msgResponse(_0x7850('0x20c'),_0x7850('0x43'),_0x7850('0x206')+_0x5c89f9));}if(_0x13434a<=0x0||isNaN(_0x13434a)){return _0x4a49b8(msgResponse(_0x7850('0x20c'),_0x7850('0x43'),_0x7850('0x20d')+_0x13434a));}if(_0x3006cd<=0x0||isNaN(_0x3006cd)){return _0x4a49b8(msgResponse(_0x7850('0x20c'),_0x7850('0x43'),_0x7850('0x208')+_0x3006cd));}if(_0x7c296c<=0x0||isNaN(_0x7c296c)){return _0x4a49b8(msgResponse(_0x7850('0x20c'),_0x7850('0x43'),_0x7850('0x20e')+_0x7c296c));}_0x532d73=_0x532d73||0x0;var _0x3fe002=0x1/_0x5c89f9;var _0xd573d4=0x0;var _0x4a62d8=0x0;var _0x3b6f89=0x0;var _0x55cc2e=0x0;for(var _0x3a3b8c=0x0;_0x55cc2e<_0x7c296c;_0x3a3b8c+=0x1){_0x4a62d8=_0x3a3b8c/_0x3006cd;_0xd573d4=(_0x13434a*_0x4a62d8+_0x532d73)/_0x3fe002;_0x3b6f89=erlangb(_0xd573d4,_0x2c6d15);_0x55cc2e=_0xd573d4/_0x2c6d15*(0x1-erlangb(_0xd573d4,_0x2c6d15));}return _0x131d35({'erlangCalls':_0x3a3b8c,'erlangCallToSecond':_0x3006cd/_0x3a3b8c,'erlangAbandonmentRate':_0x3b6f89,'erlangBusyFactor':_0x55cc2e});});};module[_0x7850('0x20f')]=Dialer;