server/services/ami/dialer/queueCallerAbandon.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
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  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0x4d41=['calleridnum','number','starttime','droptime','endtime','ringtime','responsetime','holdtime','talktime','membername','reason','callback','callbackuniqueid','callbackat','recallme','ContactId','ListId','UserId','VoiceQueueId','CampaignId','originatecalleridnum','originatecalleridname','util','lodash','milliseconds','seconds','scheduledat','type','campaigntype','queue','countbusyretry','countcongestionretry','countnoanswerretry','countnosuchnumberretry','countdropretry','countmachineretry','countagentrejectretry','countabandonedretry','uniqueid','calleridname','name'];(function(_0x4b9806,_0x1517c0){var _0x12f4d4=function(_0x2f0984){while(--_0x2f0984){_0x4b9806['push'](_0x4b9806['shift']());}};_0x12f4d4(++_0x1517c0);}(_0x4d41,0x187));var _0x14d4=function(_0x506aef,_0xb1161c){_0x506aef=_0x506aef-0x0;var _0x579eea=_0x4d41[_0x506aef];return _0x579eea;};'use strict';var util=require(_0x14d4('0x0'));var _=require(_0x14d4('0x1'));var moment=require('moment');function getSeconds(_0x190165,_0x34c8e3){var _0x4af964=moment(_0x190165)[_0x14d4('0x2')](0x0);var _0x3a0b0a=moment(_0x34c8e3)[_0x14d4('0x2')](0x0);return _0x4af964['diff'](_0x3a0b0a,_0x14d4('0x3'));}function QueueCallerAbandon(_0x335308,_0x5e16ce){this[_0x14d4('0x4')]=_0x335308[_0x14d4('0x4')];this['type']=_0x335308[_0x14d4('0x5')];this[_0x14d4('0x6')]=_0x335308[_0x14d4('0x5')]==='outbound'?_0x14d4('0x7'):_0x335308[_0x14d4('0x5')];this['countbusyretry']=_0x335308[_0x14d4('0x8')];this['countcongestionretry']=_0x335308[_0x14d4('0x9')];this[_0x14d4('0xa')]=_0x335308[_0x14d4('0xa')];this['countglobal']=_0x335308[_0x14d4('0x8')]+_0x335308[_0x14d4('0x9')]+_0x335308['countnoanswerretry']+_0x335308[_0x14d4('0xb')]+_0x335308[_0x14d4('0xc')]+_0x335308['countabandonedretry']+_0x335308[_0x14d4('0xd')]+_0x335308[_0x14d4('0xe')];this[_0x14d4('0xb')]=_0x335308[_0x14d4('0xb')];this[_0x14d4('0xc')]=_0x335308[_0x14d4('0xc')];this[_0x14d4('0xf')]=_0x335308[_0x14d4('0xf')];this[_0x14d4('0xd')]=_0x335308[_0x14d4('0xd')];this[_0x14d4('0xe')]=_0x335308[_0x14d4('0xe')];this[_0x14d4('0x10')]=_0x5e16ce[_0x14d4('0x10')];this[_0x14d4('0x11')]=_0x335308[_0x14d4('0x12')];this[_0x14d4('0x13')]=_0x335308[_0x14d4('0x14')];this[_0x14d4('0x15')]=_0x335308['starttime'];this['responsetime']=_0x335308['responsetime'];this['droptime']=_0x335308[_0x14d4('0x16')];this[_0x14d4('0x17')]=this[_0x14d4('0x16')];this[_0x14d4('0x18')]=getSeconds(_0x335308[_0x14d4('0x19')],_0x335308['starttime']);this[_0x14d4('0x1a')]=getSeconds(this['droptime'],_0x335308[_0x14d4('0x19')]);this[_0x14d4('0x1b')]=0x0;this[_0x14d4('0x7')]=_0x5e16ce['queue'];this[_0x14d4('0x1c')]=_0x5e16ce['connectedlinename'];this[_0x14d4('0x1d')]=_0x5e16ce[_0x14d4('0x1d')];this[_0x14d4('0x1e')]=_0x335308[_0x14d4('0x1e')];this[_0x14d4('0x1f')]=_0x335308[_0x14d4('0x1f')];this[_0x14d4('0x20')]=_0x335308[_0x14d4('0x20')];this[_0x14d4('0x21')]=_0x335308[_0x14d4('0x21')];this[_0x14d4('0x22')]=_0x335308[_0x14d4('0x22')];this[_0x14d4('0x23')]=_0x335308[_0x14d4('0x23')];this[_0x14d4('0x24')]=_0x335308['UserId'];this[_0x14d4('0x25')]=_0x335308['VoiceQueueId'];this[_0x14d4('0x26')]=_0x335308[_0x14d4('0x26')];this['originatecalleridnum']=_0x335308[_0x14d4('0x27')]||'';this[_0x14d4('0x28')]=_0x335308['originatecalleridname']||'';}module['exports']=QueueCallerAbandon;