server/services/ami/dialer/queueCallerAbandon.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xd6df=['calleridname','name','calleridnum','number','starttime','responsetime','droptime','holdtime','talktime','membername','connectedlinename','reason','callback','callbackuniqueid','callbackat','recallme','ContactId','ListId','UserId','CampaignId','originatecalleridnum','originatecalleridname','exports','util','moment','milliseconds','diff','seconds','scheduledat','type','campaigntype','outbound','queue','countbusyretry','countcongestionretry','countnoanswerretry','countnosuchnumberretry','countdropretry','countabandonedretry','countmachineretry','countagentrejectretry','uniqueid'];(function(_0x4ed481,_0x1aad66){var _0x553d22=function(_0x464e63){while(--_0x464e63){_0x4ed481['push'](_0x4ed481['shift']());}};_0x553d22(++_0x1aad66);}(_0xd6df,0x1bb));var _0xfd6d=function(_0x105832,_0x35ca25){_0x105832=_0x105832-0x0;var _0x47b178=_0xd6df[_0x105832];return _0x47b178;};'use strict';var util=require(_0xfd6d('0x0'));var _=require('lodash');var moment=require(_0xfd6d('0x1'));function getSeconds(_0x8f030f,_0x165a18){var _0x4783bf=moment(_0x8f030f)[_0xfd6d('0x2')](0x0);var _0x4ce99c=moment(_0x165a18)[_0xfd6d('0x2')](0x0);return _0x4783bf[_0xfd6d('0x3')](_0x4ce99c,_0xfd6d('0x4'));}function QueueCallerAbandon(_0x5d1d32,_0x103e55){this[_0xfd6d('0x5')]=_0x5d1d32[_0xfd6d('0x5')];this[_0xfd6d('0x6')]=_0x5d1d32[_0xfd6d('0x6')];this[_0xfd6d('0x7')]=_0x5d1d32[_0xfd6d('0x6')]===_0xfd6d('0x8')?_0xfd6d('0x9'):_0x5d1d32[_0xfd6d('0x6')];this['countbusyretry']=_0x5d1d32[_0xfd6d('0xa')];this['countcongestionretry']=_0x5d1d32[_0xfd6d('0xb')];this[_0xfd6d('0xc')]=_0x5d1d32[_0xfd6d('0xc')];this['countglobal']=_0x5d1d32[_0xfd6d('0xa')]+_0x5d1d32[_0xfd6d('0xb')]+_0x5d1d32[_0xfd6d('0xc')]+_0x5d1d32[_0xfd6d('0xd')]+_0x5d1d32[_0xfd6d('0xe')]+_0x5d1d32[_0xfd6d('0xf')]+_0x5d1d32[_0xfd6d('0x10')]+_0x5d1d32['countagentrejectretry'];this['countnosuchnumberretry']=_0x5d1d32[_0xfd6d('0xd')];this['countdropretry']=_0x5d1d32['countdropretry'];this[_0xfd6d('0xf')]=_0x5d1d32[_0xfd6d('0xf')];this[_0xfd6d('0x10')]=_0x5d1d32['countmachineretry'];this[_0xfd6d('0x11')]=_0x5d1d32['countagentrejectretry'];this[_0xfd6d('0x12')]=_0x103e55[_0xfd6d('0x12')];this[_0xfd6d('0x13')]=_0x5d1d32[_0xfd6d('0x14')];this[_0xfd6d('0x15')]=_0x5d1d32[_0xfd6d('0x16')];this[_0xfd6d('0x17')]=_0x5d1d32[_0xfd6d('0x17')];this[_0xfd6d('0x18')]=_0x5d1d32[_0xfd6d('0x18')];this['droptime']=_0x5d1d32[_0xfd6d('0x19')];this['endtime']=this[_0xfd6d('0x19')];this['ringtime']=getSeconds(_0x5d1d32['responsetime'],_0x5d1d32[_0xfd6d('0x17')]);this[_0xfd6d('0x1a')]=getSeconds(this[_0xfd6d('0x19')],_0x5d1d32[_0xfd6d('0x18')]);this[_0xfd6d('0x1b')]=0x0;this[_0xfd6d('0x9')]=_0x103e55[_0xfd6d('0x9')];this[_0xfd6d('0x1c')]=_0x103e55[_0xfd6d('0x1d')];this[_0xfd6d('0x1e')]=_0x103e55[_0xfd6d('0x1e')];this[_0xfd6d('0x1f')]=_0x5d1d32[_0xfd6d('0x1f')];this['callbackuniqueid']=_0x5d1d32[_0xfd6d('0x20')];this[_0xfd6d('0x21')]=_0x5d1d32[_0xfd6d('0x21')];this[_0xfd6d('0x22')]=_0x5d1d32['recallme'];this['ContactId']=_0x5d1d32[_0xfd6d('0x23')];this[_0xfd6d('0x24')]=_0x5d1d32[_0xfd6d('0x24')];this[_0xfd6d('0x25')]=_0x5d1d32[_0xfd6d('0x25')];this['VoiceQueueId']=_0x5d1d32['VoiceQueueId'];this[_0xfd6d('0x26')]=_0x5d1d32[_0xfd6d('0x26')];this['originatecalleridnum']=_0x5d1d32[_0xfd6d('0x27')]||'';this[_0xfd6d('0x28')]=_0x5d1d32['originatecalleridname']||'';}module[_0xfd6d('0x29')]=QueueCallerAbandon;