server/services/ami/dialer/queueCallerAbandon.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0x780c=['callbackat','recallme','ContactId','ListId','UserId','VoiceQueueId','CampaignId','originatecalleridnum','originatecalleridname','exports','util','lodash','diff','seconds','scheduledat','type','campaigntype','outbound','queue','countbusyretry','countcongestionretry','countnoanswerretry','countglobal','countnosuchnumberretry','countabandonedretry','countmachineretry','countdropretry','countagentrejectretry','uniqueid','calleridname','name','number','starttime','responsetime','droptime','endtime','ringtime','talktime','membername','connectedlinename','reason','callbackuniqueid'];(function(_0x246b48,_0x35a292){var _0x3ba4d8=function(_0x4aed5d){while(--_0x4aed5d){_0x246b48['push'](_0x246b48['shift']());}};_0x3ba4d8(++_0x35a292);}(_0x780c,0x15a));var _0xc780=function(_0x207811,_0x3420a6){_0x207811=_0x207811-0x0;var _0x170d56=_0x780c[_0x207811];return _0x170d56;};'use strict';var util=require(_0xc780('0x0'));var _=require(_0xc780('0x1'));var moment=require('moment');function getSeconds(_0x51901f,_0x5cdf3b){var _0x5efe82=moment(_0x51901f)['milliseconds'](0x0);var _0x129f3b=moment(_0x5cdf3b)['milliseconds'](0x0);return _0x5efe82[_0xc780('0x2')](_0x129f3b,_0xc780('0x3'));}function QueueCallerAbandon(_0x19f50e,_0x1d39fb){this[_0xc780('0x4')]=_0x19f50e[_0xc780('0x4')];this[_0xc780('0x5')]=_0x19f50e[_0xc780('0x5')];this[_0xc780('0x6')]=_0x19f50e[_0xc780('0x5')]===_0xc780('0x7')?_0xc780('0x8'):_0x19f50e[_0xc780('0x5')];this[_0xc780('0x9')]=_0x19f50e[_0xc780('0x9')];this[_0xc780('0xa')]=_0x19f50e[_0xc780('0xa')];this['countnoanswerretry']=_0x19f50e[_0xc780('0xb')];this[_0xc780('0xc')]=_0x19f50e[_0xc780('0x9')]+_0x19f50e['countcongestionretry']+_0x19f50e[_0xc780('0xb')]+_0x19f50e[_0xc780('0xd')]+_0x19f50e['countdropretry']+_0x19f50e[_0xc780('0xe')]+_0x19f50e[_0xc780('0xf')]+_0x19f50e['countagentrejectretry'];this[_0xc780('0xd')]=_0x19f50e['countnosuchnumberretry'];this['countdropretry']=_0x19f50e[_0xc780('0x10')];this['countabandonedretry']=_0x19f50e['countabandonedretry'];this['countmachineretry']=_0x19f50e[_0xc780('0xf')];this[_0xc780('0x11')]=_0x19f50e[_0xc780('0x11')];this[_0xc780('0x12')]=_0x1d39fb[_0xc780('0x12')];this[_0xc780('0x13')]=_0x19f50e[_0xc780('0x14')];this['calleridnum']=_0x19f50e[_0xc780('0x15')];this[_0xc780('0x16')]=_0x19f50e[_0xc780('0x16')];this['responsetime']=_0x19f50e[_0xc780('0x17')];this['droptime']=_0x19f50e[_0xc780('0x18')];this[_0xc780('0x19')]=this[_0xc780('0x18')];this[_0xc780('0x1a')]=getSeconds(_0x19f50e[_0xc780('0x17')],_0x19f50e['starttime']);this['holdtime']=getSeconds(this[_0xc780('0x18')],_0x19f50e[_0xc780('0x17')]);this[_0xc780('0x1b')]=0x0;this[_0xc780('0x8')]=_0x1d39fb['queue'];this[_0xc780('0x1c')]=_0x1d39fb[_0xc780('0x1d')];this[_0xc780('0x1e')]=_0x1d39fb['reason'];this['callback']=_0x19f50e['callback'];this[_0xc780('0x1f')]=_0x19f50e['callbackuniqueid'];this[_0xc780('0x20')]=_0x19f50e[_0xc780('0x20')];this[_0xc780('0x21')]=_0x19f50e[_0xc780('0x21')];this['ContactId']=_0x19f50e[_0xc780('0x22')];this['ListId']=_0x19f50e[_0xc780('0x23')];this[_0xc780('0x24')]=_0x19f50e[_0xc780('0x24')];this[_0xc780('0x25')]=_0x19f50e[_0xc780('0x25')];this[_0xc780('0x26')]=_0x19f50e['CampaignId'];this[_0xc780('0x27')]=_0x19f50e[_0xc780('0x27')]||'';this[_0xc780('0x28')]=_0x19f50e[_0xc780('0x28')]||'';}module[_0xc780('0x29')]=QueueCallerAbandon;