server/services/ami/dialer/queueCallerAbandon.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
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  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0xa413=['callbackuniqueid','callbackat','recallme','ContactId','ListId','UserId','VoiceQueueId','CampaignId','originatecalleridnum','originatecalleridname','util','lodash','moment','milliseconds','diff','seconds','scheduledat','type','campaigntype','outbound','countbusyretry','countcongestionretry','countnoanswerretry','countglobal','countnosuchnumberretry','countabandonedretry','countmachineretry','countagentrejectretry','countdropretry','uniqueid','calleridname','name','calleridnum','number','starttime','responsetime','endtime','droptime','talktime','queue','reason','callback'];(function(_0x12592d,_0xd6f9e2){var _0x11219c=function(_0x1374af){while(--_0x1374af){_0x12592d['push'](_0x12592d['shift']());}};_0x11219c(++_0xd6f9e2);}(_0xa413,0x184));var _0x3a41=function(_0x57f0e5,_0x40efbe){_0x57f0e5=_0x57f0e5-0x0;var _0x489c51=_0xa413[_0x57f0e5];return _0x489c51;};'use strict';var util=require(_0x3a41('0x0'));var _=require(_0x3a41('0x1'));var moment=require(_0x3a41('0x2'));function getSeconds(_0x54ef90,_0x72782){var _0x2d0aff=moment(_0x54ef90)['milliseconds'](0x0);var _0x1fe7d2=moment(_0x72782)[_0x3a41('0x3')](0x0);return _0x2d0aff[_0x3a41('0x4')](_0x1fe7d2,_0x3a41('0x5'));}function QueueCallerAbandon(_0x1333f2,_0x4123a6){this[_0x3a41('0x6')]=_0x1333f2[_0x3a41('0x6')];this['type']=_0x1333f2[_0x3a41('0x7')];this[_0x3a41('0x8')]=_0x1333f2[_0x3a41('0x7')]===_0x3a41('0x9')?'queue':_0x1333f2[_0x3a41('0x7')];this[_0x3a41('0xa')]=_0x1333f2[_0x3a41('0xa')];this[_0x3a41('0xb')]=_0x1333f2[_0x3a41('0xb')];this[_0x3a41('0xc')]=_0x1333f2[_0x3a41('0xc')];this[_0x3a41('0xd')]=_0x1333f2[_0x3a41('0xa')]+_0x1333f2[_0x3a41('0xb')]+_0x1333f2['countnoanswerretry']+_0x1333f2[_0x3a41('0xe')]+_0x1333f2['countdropretry']+_0x1333f2[_0x3a41('0xf')]+_0x1333f2[_0x3a41('0x10')]+_0x1333f2[_0x3a41('0x11')];this[_0x3a41('0xe')]=_0x1333f2[_0x3a41('0xe')];this[_0x3a41('0x12')]=_0x1333f2[_0x3a41('0x12')];this[_0x3a41('0xf')]=_0x1333f2[_0x3a41('0xf')];this[_0x3a41('0x10')]=_0x1333f2[_0x3a41('0x10')];this['countagentrejectretry']=_0x1333f2[_0x3a41('0x11')];this['uniqueid']=_0x4123a6[_0x3a41('0x13')];this[_0x3a41('0x14')]=_0x1333f2[_0x3a41('0x15')];this[_0x3a41('0x16')]=_0x1333f2[_0x3a41('0x17')];this['starttime']=_0x1333f2[_0x3a41('0x18')];this['responsetime']=_0x1333f2[_0x3a41('0x19')];this['droptime']=_0x1333f2['droptime'];this[_0x3a41('0x1a')]=this[_0x3a41('0x1b')];this['ringtime']=getSeconds(_0x1333f2[_0x3a41('0x19')],_0x1333f2['starttime']);this['holdtime']=getSeconds(this[_0x3a41('0x1b')],_0x1333f2[_0x3a41('0x19')]);this[_0x3a41('0x1c')]=0x0;this[_0x3a41('0x1d')]=_0x4123a6[_0x3a41('0x1d')];this['membername']=_0x4123a6['connectedlinename'];this['reason']=_0x4123a6[_0x3a41('0x1e')];this[_0x3a41('0x1f')]=_0x1333f2['callback'];this[_0x3a41('0x20')]=_0x1333f2[_0x3a41('0x20')];this['callbackat']=_0x1333f2[_0x3a41('0x21')];this[_0x3a41('0x22')]=_0x1333f2['recallme'];this[_0x3a41('0x23')]=_0x1333f2[_0x3a41('0x23')];this[_0x3a41('0x24')]=_0x1333f2[_0x3a41('0x24')];this[_0x3a41('0x25')]=_0x1333f2[_0x3a41('0x25')];this[_0x3a41('0x26')]=_0x1333f2[_0x3a41('0x26')];this['CampaignId']=_0x1333f2[_0x3a41('0x27')];this[_0x3a41('0x28')]=_0x1333f2[_0x3a41('0x28')]||'';this[_0x3a41('0x29')]=_0x1333f2[_0x3a41('0x29')]||'';}module['exports']=QueueCallerAbandon;