server/services/ami/dialer/queueCallerAbandon.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
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  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0x1981=['originatecalleridname','exports','util','moment','milliseconds','seconds','scheduledat','type','campaigntype','outbound','countbusyretry','countcongestionretry','countnoanswerretry','countnosuchnumberretry','countdropretry','countabandonedretry','countmachineretry','countagentrejectretry','uniqueid','calleridname','name','calleridnum','number','starttime','responsetime','droptime','holdtime','queue','membername','reason','callback','callbackuniqueid','callbackat','recallme','ContactId','ListId','UserId','VoiceQueueId','CampaignId','originatecalleridnum'];(function(_0x340c36,_0x2ff8fd){var _0x92a7d4=function(_0x1a6c50){while(--_0x1a6c50){_0x340c36['push'](_0x340c36['shift']());}};_0x92a7d4(++_0x2ff8fd);}(_0x1981,0x1e2));var _0x1198=function(_0x540fad,_0x5874e5){_0x540fad=_0x540fad-0x0;var _0x8508a2=_0x1981[_0x540fad];return _0x8508a2;};'use strict';var util=require(_0x1198('0x0'));var _=require('lodash');var moment=require(_0x1198('0x1'));function getSeconds(_0x1b249e,_0x12ab38){var _0x50aa3d=moment(_0x1b249e)[_0x1198('0x2')](0x0);var _0xccbd73=moment(_0x12ab38)['milliseconds'](0x0);return _0x50aa3d['diff'](_0xccbd73,_0x1198('0x3'));}function QueueCallerAbandon(_0x4611d2,_0x3dde64){this['scheduledat']=_0x4611d2[_0x1198('0x4')];this[_0x1198('0x5')]=_0x4611d2[_0x1198('0x5')];this[_0x1198('0x6')]=_0x4611d2[_0x1198('0x5')]===_0x1198('0x7')?'queue':_0x4611d2[_0x1198('0x5')];this[_0x1198('0x8')]=_0x4611d2['countbusyretry'];this[_0x1198('0x9')]=_0x4611d2[_0x1198('0x9')];this[_0x1198('0xa')]=_0x4611d2[_0x1198('0xa')];this['countglobal']=_0x4611d2[_0x1198('0x8')]+_0x4611d2[_0x1198('0x9')]+_0x4611d2['countnoanswerretry']+_0x4611d2[_0x1198('0xb')]+_0x4611d2[_0x1198('0xc')]+_0x4611d2[_0x1198('0xd')]+_0x4611d2[_0x1198('0xe')]+_0x4611d2[_0x1198('0xf')];this[_0x1198('0xb')]=_0x4611d2[_0x1198('0xb')];this['countdropretry']=_0x4611d2[_0x1198('0xc')];this['countabandonedretry']=_0x4611d2[_0x1198('0xd')];this[_0x1198('0xe')]=_0x4611d2[_0x1198('0xe')];this[_0x1198('0xf')]=_0x4611d2[_0x1198('0xf')];this[_0x1198('0x10')]=_0x3dde64[_0x1198('0x10')];this[_0x1198('0x11')]=_0x4611d2[_0x1198('0x12')];this[_0x1198('0x13')]=_0x4611d2[_0x1198('0x14')];this[_0x1198('0x15')]=_0x4611d2['starttime'];this['responsetime']=_0x4611d2[_0x1198('0x16')];this[_0x1198('0x17')]=_0x4611d2[_0x1198('0x17')];this['endtime']=this[_0x1198('0x17')];this['ringtime']=getSeconds(_0x4611d2[_0x1198('0x16')],_0x4611d2[_0x1198('0x15')]);this[_0x1198('0x18')]=getSeconds(this['droptime'],_0x4611d2[_0x1198('0x16')]);this['talktime']=0x0;this[_0x1198('0x19')]=_0x3dde64[_0x1198('0x19')];this[_0x1198('0x1a')]=_0x3dde64['connectedlinename'];this[_0x1198('0x1b')]=_0x3dde64['reason'];this[_0x1198('0x1c')]=_0x4611d2['callback'];this[_0x1198('0x1d')]=_0x4611d2[_0x1198('0x1d')];this['callbackat']=_0x4611d2[_0x1198('0x1e')];this[_0x1198('0x1f')]=_0x4611d2[_0x1198('0x1f')];this[_0x1198('0x20')]=_0x4611d2['ContactId'];this[_0x1198('0x21')]=_0x4611d2['ListId'];this[_0x1198('0x22')]=_0x4611d2[_0x1198('0x22')];this[_0x1198('0x23')]=_0x4611d2[_0x1198('0x23')];this['CampaignId']=_0x4611d2[_0x1198('0x24')];this[_0x1198('0x25')]=_0x4611d2[_0x1198('0x25')]||'';this[_0x1198('0x26')]=_0x4611d2[_0x1198('0x26')]||'';}module[_0x1198('0x27')]=QueueCallerAbandon;