server/services/ami/dialer/queueCallerAbandon.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   9 // * Website: https://www.xcally.com                                       *
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  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
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  18 var _0x072f=['responsetime','droptime','endtime','talktime','queue','membername','reason','callback','callbackuniqueid','callbackat','recallme','ContactId','ListId','UserId','VoiceQueueId','CampaignId','originatecalleridname','exports','util','lodash','moment','milliseconds','diff','seconds','scheduledat','type','outbound','countbusyretry','countcongestionretry','countnoanswerretry','countglobal','countnosuchnumberretry','countdropretry','countabandonedretry','countmachineretry','countagentrejectretry','uniqueid','calleridnum','starttime'];(function(_0x1840a1,_0x3bb9cb){var _0x1f3b4f=function(_0x4a8ccf){while(--_0x4a8ccf){_0x1840a1['push'](_0x1840a1['shift']());}};_0x1f3b4f(++_0x3bb9cb);}(_0x072f,0xd5));var _0xf072=function(_0xec7a83,_0x3cd7d5){_0xec7a83=_0xec7a83-0x0;var _0x11a60d=_0x072f[_0xec7a83];return _0x11a60d;};'use strict';var util=require(_0xf072('0x0'));var _=require(_0xf072('0x1'));var moment=require(_0xf072('0x2'));function getSeconds(_0x30223d,_0x169a21){var _0x1cc35e=moment(_0x30223d)[_0xf072('0x3')](0x0);var _0x2701e2=moment(_0x169a21)[_0xf072('0x3')](0x0);return _0x1cc35e[_0xf072('0x4')](_0x2701e2,_0xf072('0x5'));}function QueueCallerAbandon(_0x2eb080,_0x36bbf4){this[_0xf072('0x6')]=_0x2eb080[_0xf072('0x6')];this['type']=_0x2eb080[_0xf072('0x7')];this['campaigntype']=_0x2eb080[_0xf072('0x7')]===_0xf072('0x8')?'queue':_0x2eb080['type'];this[_0xf072('0x9')]=_0x2eb080[_0xf072('0x9')];this[_0xf072('0xa')]=_0x2eb080[_0xf072('0xa')];this['countnoanswerretry']=_0x2eb080[_0xf072('0xb')];this[_0xf072('0xc')]=_0x2eb080[_0xf072('0x9')]+_0x2eb080['countcongestionretry']+_0x2eb080[_0xf072('0xb')]+_0x2eb080[_0xf072('0xd')]+_0x2eb080[_0xf072('0xe')]+_0x2eb080[_0xf072('0xf')]+_0x2eb080[_0xf072('0x10')]+_0x2eb080['countagentrejectretry'];this[_0xf072('0xd')]=_0x2eb080[_0xf072('0xd')];this[_0xf072('0xe')]=_0x2eb080[_0xf072('0xe')];this['countabandonedretry']=_0x2eb080[_0xf072('0xf')];this[_0xf072('0x10')]=_0x2eb080['countmachineretry'];this['countagentrejectretry']=_0x2eb080[_0xf072('0x11')];this['uniqueid']=_0x36bbf4[_0xf072('0x12')];this['calleridname']=_0x2eb080['name'];this[_0xf072('0x13')]=_0x2eb080['number'];this[_0xf072('0x14')]=_0x2eb080[_0xf072('0x14')];this['responsetime']=_0x2eb080[_0xf072('0x15')];this[_0xf072('0x16')]=_0x2eb080[_0xf072('0x16')];this[_0xf072('0x17')]=this[_0xf072('0x16')];this['ringtime']=getSeconds(_0x2eb080[_0xf072('0x15')],_0x2eb080['starttime']);this['holdtime']=getSeconds(this[_0xf072('0x16')],_0x2eb080[_0xf072('0x15')]);this[_0xf072('0x18')]=0x0;this[_0xf072('0x19')]=_0x36bbf4['queue'];this[_0xf072('0x1a')]=_0x36bbf4['connectedlinename'];this[_0xf072('0x1b')]=_0x36bbf4[_0xf072('0x1b')];this[_0xf072('0x1c')]=_0x2eb080[_0xf072('0x1c')];this['callbackuniqueid']=_0x2eb080[_0xf072('0x1d')];this['callbackat']=_0x2eb080[_0xf072('0x1e')];this[_0xf072('0x1f')]=_0x2eb080['recallme'];this['ContactId']=_0x2eb080[_0xf072('0x20')];this[_0xf072('0x21')]=_0x2eb080[_0xf072('0x21')];this['UserId']=_0x2eb080[_0xf072('0x22')];this[_0xf072('0x23')]=_0x2eb080[_0xf072('0x23')];this['CampaignId']=_0x2eb080[_0xf072('0x24')];this['originatecalleridnum']=_0x2eb080['originatecalleridnum']||'';this[_0xf072('0x25')]=_0x2eb080[_0xf072('0x25')]||'';}module[_0xf072('0x26')]=QueueCallerAbandon;