server/services/ami/dialer/queueCallerAbandon.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
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  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0x7671=['countmachineretry','uniqueid','name','calleridnum','number','starttime','responsetime','droptime','endtime','talktime','membername','connectedlinename','reason','callback','callbackuniqueid','callbackat','recallme','ContactId','ListId','UserId','VoiceQueueId','CampaignId','originatecalleridnum','originatecalleridname','lodash','moment','milliseconds','diff','seconds','scheduledat','type','campaigntype','outbound','queue','countbusyretry','countcongestionretry','countnoanswerretry','countglobal','countnosuchnumberretry','countdropretry','countabandonedretry','countagentrejectretry'];(function(_0x8cd1b2,_0x5dc790){var _0x33f716=function(_0x4cb889){while(--_0x4cb889){_0x8cd1b2['push'](_0x8cd1b2['shift']());}};_0x33f716(++_0x5dc790);}(_0x7671,0x96));var _0x1767=function(_0x28b12e,_0x59f4f5){_0x28b12e=_0x28b12e-0x0;var _0x2c3bd1=_0x7671[_0x28b12e];return _0x2c3bd1;};'use strict';var util=require('util');var _=require(_0x1767('0x0'));var moment=require(_0x1767('0x1'));function getSeconds(_0x1ff21b,_0x5cf9d5){var _0x3ed517=moment(_0x1ff21b)[_0x1767('0x2')](0x0);var _0xcd869d=moment(_0x5cf9d5)['milliseconds'](0x0);return _0x3ed517[_0x1767('0x3')](_0xcd869d,_0x1767('0x4'));}function QueueCallerAbandon(_0x20b994,_0x378035){this[_0x1767('0x5')]=_0x20b994[_0x1767('0x5')];this['type']=_0x20b994[_0x1767('0x6')];this[_0x1767('0x7')]=_0x20b994[_0x1767('0x6')]===_0x1767('0x8')?_0x1767('0x9'):_0x20b994[_0x1767('0x6')];this['countbusyretry']=_0x20b994[_0x1767('0xa')];this[_0x1767('0xb')]=_0x20b994[_0x1767('0xb')];this[_0x1767('0xc')]=_0x20b994['countnoanswerretry'];this[_0x1767('0xd')]=_0x20b994[_0x1767('0xa')]+_0x20b994[_0x1767('0xb')]+_0x20b994[_0x1767('0xc')]+_0x20b994[_0x1767('0xe')]+_0x20b994[_0x1767('0xf')]+_0x20b994[_0x1767('0x10')]+_0x20b994['countmachineretry']+_0x20b994[_0x1767('0x11')];this['countnosuchnumberretry']=_0x20b994[_0x1767('0xe')];this[_0x1767('0xf')]=_0x20b994['countdropretry'];this[_0x1767('0x10')]=_0x20b994[_0x1767('0x10')];this[_0x1767('0x12')]=_0x20b994['countmachineretry'];this['countagentrejectretry']=_0x20b994[_0x1767('0x11')];this[_0x1767('0x13')]=_0x378035[_0x1767('0x13')];this['calleridname']=_0x20b994[_0x1767('0x14')];this[_0x1767('0x15')]=_0x20b994[_0x1767('0x16')];this[_0x1767('0x17')]=_0x20b994[_0x1767('0x17')];this['responsetime']=_0x20b994[_0x1767('0x18')];this[_0x1767('0x19')]=_0x20b994[_0x1767('0x19')];this[_0x1767('0x1a')]=this[_0x1767('0x19')];this['ringtime']=getSeconds(_0x20b994[_0x1767('0x18')],_0x20b994[_0x1767('0x17')]);this['holdtime']=getSeconds(this[_0x1767('0x19')],_0x20b994[_0x1767('0x18')]);this[_0x1767('0x1b')]=0x0;this[_0x1767('0x9')]=_0x378035['queue'];this[_0x1767('0x1c')]=_0x378035[_0x1767('0x1d')];this['reason']=_0x378035[_0x1767('0x1e')];this[_0x1767('0x1f')]=_0x20b994[_0x1767('0x1f')];this[_0x1767('0x20')]=_0x20b994[_0x1767('0x20')];this[_0x1767('0x21')]=_0x20b994[_0x1767('0x21')];this[_0x1767('0x22')]=_0x20b994[_0x1767('0x22')];this[_0x1767('0x23')]=_0x20b994[_0x1767('0x23')];this[_0x1767('0x24')]=_0x20b994[_0x1767('0x24')];this['UserId']=_0x20b994[_0x1767('0x25')];this[_0x1767('0x26')]=_0x20b994[_0x1767('0x26')];this[_0x1767('0x27')]=_0x20b994[_0x1767('0x27')];this[_0x1767('0x28')]=_0x20b994[_0x1767('0x28')]||'';this[_0x1767('0x29')]=_0x20b994[_0x1767('0x29')]||'';}module['exports']=QueueCallerAbandon;