server/services/ami/dialer/utils/index.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x6d24=['RESCHEDULED_CONTACTS','DEACTIVATED','IS_DISACTIVED','AGENTS_NOT_LOGGED','AVAILABLE_CONTACTS_FINISHED','INTERVAL_IS_NULL','GLOBAL_INTERVAL_IS_OVERTIME','RECALLFAILEDTIMEOUT','TIMEZONE_UNKNOW','TRUNK_IS_NOT_REACHABLE','dialMethod','preview','isPreviewCampaign','ivr','isIVRCampaign','type','dialActive','isQueueCampaignActive','isIVRCampaignActive','milliseconds','diff','seconds','getSeconds','message','available','loggedIn','loggedInDb','paused','talking','pTalking','waiting','inUse','originated','Trunk','name','active','hasQueueCampaignDataChanged','isNil','dialGlobalInterval','Interval','Intervals','NULL_INTERVAL','isEmpty','EMPTY_INTERVAL','UNKNOWN_TIMEZONE','unmonitored','includes','TrunkBackup','status','ACTIVE','INACTIVE','DISACTIVED','NO_AGENTS_LOGGED','UNREACHABLE_TRUNK','getQueueCampaignStatusMessage','getQueueCampaignActiveStatusMessage','match','isUndefined','string','format','\x22%s\x22\x20<%s>','\x22\x22\x20<>','\x5cw{0,','pow','replace','toString','getCallerIdRandom','error','[decrementOriginate]\x20queue\x20originate\x20value\x20is\x20negative','decrementOriginate','length','checkContactEmpty','erlangb','checkContactLowerLimitOriginate','createdAt','description','undefined','XMD-','toUpperCase','setXMDContactVariables','lodash','util','../../../../config/logger','timezones','BLACKLIST'];(function(_0x19e35c,_0x29cd1e){var _0x3e1fe8=function(_0x17258b){while(--_0x17258b){_0x19e35c['push'](_0x19e35c['shift']());}};_0x3e1fe8(++_0x29cd1e);}(_0x6d24,0x1a4));var _0x46d2=function(_0x515cff,_0x27d4a5){_0x515cff=_0x515cff-0x0;var _0x419c0e=_0x6d24[_0x515cff];return _0x419c0e;};'use strict';var _=require(_0x46d2('0x0'));var moment=require('moment');var util=require(_0x46d2('0x1'));var logger=require(_0x46d2('0x2'))('dialer');var timezones=require('../../../../config/environment/shared')[_0x46d2('0x3')];var CAMPAIGN_STATUS={'ACTIVE':'ACTIVE','BLACKLIST':_0x46d2('0x4'),'CONTACTS_RESCHEDULED':_0x46d2('0x5'),'DEACTIVATED':_0x46d2('0x6'),'DISACTIVED':_0x46d2('0x7'),'EMPTY_INTERVAL':'INTERVAL_IS_EMPTY','INACTIVE':'NOT_ACTIVE','NO_AGENTS_LOGGED':_0x46d2('0x8'),'NO_AVAILABLE_CONTACTS':_0x46d2('0x9'),'NULL_INTERVAL':_0x46d2('0xa'),'OVERTIME_INTERVAL':'INTERVAL_IS_OVERTIME','OVERTIME_GLOBAL_INTERVAL':_0x46d2('0xb'),'QUEUE_RECALL':'RECALLINQUEUE','RECALL_TIMEOUT':_0x46d2('0xc'),'RUNNING':'RUNNING','UNKNOWN_TIMEZONE':_0x46d2('0xd'),'UNREACHABLE_TRUNK':_0x46d2('0xe')};exports['CAMPAIGN_STATUS']=CAMPAIGN_STATUS;function isPreviewCampaign(_0x34e6d7){return _0x34e6d7[_0x46d2('0xf')]===_0x46d2('0x10');}exports[_0x46d2('0x11')]=isPreviewCampaign;function isIVRCampaign(_0x2bcc25){return _0x2bcc25['type']===_0x46d2('0x12');}exports[_0x46d2('0x13')]=isIVRCampaign;function isOutboundQueue(_0x47c7da){return _0x47c7da[_0x46d2('0x14')]==='outbound';}exports['isOutboundQueue']=isOutboundQueue;function isQueueCampaignActive(_0x154fc6){return _0x154fc6[_0x46d2('0x15')];}exports[_0x46d2('0x16')]=isQueueCampaignActive;function isIVRCampaignActive(_0x1bb1b5){return _0x1bb1b5['active'];}exports[_0x46d2('0x17')]=isIVRCampaignActive;function getSeconds(_0x1c67a5,_0x169451){var _0x7cc1fd=moment(_0x1c67a5)[_0x46d2('0x18')](0x0);var _0x30bd14=moment(_0x169451)[_0x46d2('0x18')](0x0);return _0x7cc1fd[_0x46d2('0x19')](_0x30bd14,_0x46d2('0x1a'));}exports[_0x46d2('0x1b')]=getSeconds;function hasQueueCampaignDataChanged(_0x4a20d5,_0x38e2fe){var _0x475d5f=![];var _0xd72695=_0x4a20d5[_0x46d2('0xf')]!==_0x38e2fe[_0x46d2('0xf')]||_0x4a20d5[_0x46d2('0x15')]!==_0x38e2fe['dialActive']||_0x4a20d5[_0x46d2('0x1c')]!==_0x38e2fe[_0x46d2('0x1c')];var _0x12ab53=_0x4a20d5[_0x46d2('0x1d')]!==_0x38e2fe[_0x46d2('0x1d')]||_0x4a20d5[_0x46d2('0x1e')]!==_0x38e2fe[_0x46d2('0x1e')]||_0x4a20d5[_0x46d2('0x1f')]!==_0x38e2fe['loggedInDb']||_0x4a20d5[_0x46d2('0x20')]!==_0x38e2fe[_0x46d2('0x20')]||_0x4a20d5[_0x46d2('0x21')]!==_0x38e2fe[_0x46d2('0x21')]||_0x4a20d5[_0x46d2('0x22')]!==_0x38e2fe[_0x46d2('0x22')]||_0x4a20d5[_0x46d2('0x23')]!==_0x38e2fe[_0x46d2('0x23')]||_0x4a20d5['inUse']!==_0x38e2fe[_0x46d2('0x24')]||_0x4a20d5[_0x46d2('0x25')]!==_0x38e2fe[_0x46d2('0x25')];if(_0x4a20d5[_0x46d2('0x26')]&&_0x38e2fe[_0x46d2('0x26')]){_0x475d5f=_0x4a20d5[_0x46d2('0x26')][_0x46d2('0x27')]!==_0x38e2fe['Trunk'][_0x46d2('0x27')]||_0x4a20d5[_0x46d2('0x26')][_0x46d2('0x28')]!==_0x38e2fe[_0x46d2('0x26')]['active'];}return _0xd72695||_0x12ab53||_0x475d5f;}exports[_0x46d2('0x29')]=hasQueueCampaignDataChanged;function checkAnyValidQueueCampaignInterval(_0x3e8bd0){var _0x214f9f=null;var _0x46f2d2=_0x3e8bd0['dialTimezone'];if(_[_0x46d2('0x2a')](_0x3e8bd0[_0x46d2('0x2b')])||_[_0x46d2('0x2a')](_0x3e8bd0['Interval'])||_[_0x46d2('0x2a')](_0x3e8bd0[_0x46d2('0x2c')][_0x46d2('0x2d')])){_0x214f9f=CAMPAIGN_STATUS[_0x46d2('0x2e')];}else if(_[_0x46d2('0x2f')](_0x3e8bd0['dialGlobalInterval'])||_[_0x46d2('0x2f')](_0x3e8bd0[_0x46d2('0x2c')][_0x46d2('0x2d')])){_0x214f9f=CAMPAIGN_STATUS[_0x46d2('0x30')];}else if(_0x46f2d2&&!timezones[_0x46f2d2]){_0x214f9f=CAMPAIGN_STATUS[_0x46d2('0x31')];}return _0x214f9f;}function checkAnyValidTrunk(_0x30bf33,_0x3ebc51){var _0x1cecb4=null;var _0x828f90='SIP/';var _0x475b4d=['reachable',_0x46d2('0x32')];var _0x5969ea=!![];if(_0x30bf33['Trunk']&&_0x30bf33['Trunk'][_0x46d2('0x28')]){_0x828f90+=_0x30bf33[_0x46d2('0x26')]['name'];_0x1cecb4=_0x3ebc51[_0x828f90];_0x5969ea=_0x475b4d[_0x46d2('0x33')](_0x1cecb4['status']);}else if(_0x30bf33[_0x46d2('0x34')]&&_0x30bf33[_0x46d2('0x34')][_0x46d2('0x28')]){_0x828f90+=_0x30bf33[_0x46d2('0x34')]['name'];_0x1cecb4=_0x3ebc51[_0x828f90];_0x5969ea=_0x475b4d['includes'](_0x1cecb4[_0x46d2('0x35')]);}return _0x5969ea;}function getQueueCampaignStatusMessage(_0x38efac,_0x4d271e){var _0x43f437=CAMPAIGN_STATUS[_0x46d2('0x36')];var _0x270333=isPreviewCampaign(_0x38efac);if(!isQueueCampaignActive(_0x38efac)){if(_0x270333){_0x43f437=CAMPAIGN_STATUS[_0x46d2('0x37')];}else{if(_0x38efac['originated']===0x0&&_0x38efac[_0x46d2('0x21')]===0x0&&_0x38efac['waiting']===0x0&&(_0x38efac[_0x46d2('0x22')]||0x0)===0x0){_0x43f437=CAMPAIGN_STATUS[_0x46d2('0x37')];}else{_0x43f437=CAMPAIGN_STATUS[_0x46d2('0x38')];}}}else if(_0x38efac[_0x46d2('0x1e')]===0x0){_0x43f437=CAMPAIGN_STATUS[_0x46d2('0x39')];}else if(!checkAnyValidTrunk(_0x38efac,_0x4d271e)){_0x43f437=CAMPAIGN_STATUS[_0x46d2('0x3a')];}else if(!isPreviewCampaign(_0x38efac)){var _0x513cea=checkAnyValidQueueCampaignInterval(_0x38efac);if(_0x513cea){_0x43f437=_0x513cea;}}return _0x43f437;}exports[_0x46d2('0x3b')]=getQueueCampaignStatusMessage;function getQueueCampaignActiveStatusMessage(_0x3007c3){var _0x3767ed=CAMPAIGN_STATUS['DISACTIVED'];if(_0x3007c3[_0x46d2('0x25')]===0x0&&_0x3007c3[_0x46d2('0x21')]===0x0&&_0x3007c3[_0x46d2('0x23')]===0x0&&(_0x3007c3[_0x46d2('0x22')]||0x0)===0x0){_0x3767ed=CAMPAIGN_STATUS[_0x46d2('0x37')];}return _0x3767ed;}exports[_0x46d2('0x3c')]=getQueueCampaignActiveStatusMessage;function extractCalleridName(_0x5a248){var _0x15fa6f=_0x5a248[_0x46d2('0x3d')](/"(.*?)"/);return _0x15fa6f?_0x15fa6f[0x1]:_0x5a248;}exports['extractCalleridName']=extractCalleridName;function getCallerId(_0x11d12b,_0x12b50c,_0x4e4c09){if(!_[_0x46d2('0x3e')](_0x4e4c09)&&typeof _0x4e4c09===_0x46d2('0x3f')&&!_[_0x46d2('0x2f')](_0x4e4c09)){if(!_[_0x46d2('0x3e')](_0x12b50c)&&typeof _0x12b50c===_0x46d2('0x3f')&&!_[_0x46d2('0x2f')](_0x12b50c)){return util[_0x46d2('0x40')](_0x46d2('0x41'),_0x12b50c,_0x4e4c09);}return util[_0x46d2('0x40')](_0x46d2('0x41'),_0x4e4c09,_0x4e4c09);}if(!_[_0x46d2('0x3e')](_0x11d12b)&&typeof _0x11d12b===_0x46d2('0x3f')&&!_[_0x46d2('0x2f')](_0x11d12b)){return _0x11d12b;}return _0x46d2('0x42');}exports['getCallerId']=getCallerId;function getCallerIdRandom(_0x4c08c5,_0x3d0c62){var _0x2a64bb;var _0xa56709;var _0xdc70d0;if(_0x3d0c62<=0x0){_0x3d0c62=0x1;}_0x2a64bb=new RegExp(_0x46d2('0x43')+_0x3d0c62+'}$');_0xa56709=Math[_0x46d2('0x44')](0xa,_0x3d0c62-0x1);_0xdc70d0=Math['pow'](0xa,_0x3d0c62)-0x1;return util[_0x46d2('0x40')]('%s',_[_0x46d2('0x45')](_0x4c08c5,_0x2a64bb,_['random'](_0xa56709,_0xdc70d0)[_0x46d2('0x46')]()));}exports[_0x46d2('0x47')]=getCallerIdRandom;function decrementOriginate(_0x38a25a){if(_0x38a25a[_0x46d2('0x25')]&&_0x38a25a[_0x46d2('0x25')]>0x0){_0x38a25a[_0x46d2('0x25')]-=0x1;}else{logger[_0x46d2('0x48')](_0x46d2('0x49'));}}exports[_0x46d2('0x4a')]=decrementOriginate;function checkContactEmpty(_0x3f0fc3){return _0x3f0fc3&&_0x3f0fc3[_0x46d2('0x4b')]>0x0;}exports[_0x46d2('0x4c')]=checkContactEmpty;function erlangb(_0x5a0634,_0x4d6993){if(_0x4d6993===0x0){return 0x0;}var _0x3c3679=0x1;for(var _0x571a9b=0x1;_0x571a9b<=_0x4d6993;_0x571a9b+=0x1){_0x3c3679=0x1+_0x3c3679*_0x571a9b/_0x5a0634;}return 0x1/_0x3c3679;}exports[_0x46d2('0x4d')]=erlangb;function checkContactLowerLimitOriginate(_0x5e1382,_0x367e37,_0x23f507){if(_0x367e37>_0x23f507){for(var _0x4b5ab0=0x0;_0x4b5ab0<_0x367e37-_0x23f507;_0x4b5ab0+=0x1){decrementOriginate(_0x5e1382);}}}exports[_0x46d2('0x4e')]=checkContactLowerLimitOriginate;function setXMDContactVariables(_0xa5b2c0){var _0x11949b={};var _0x40265d=['id',_0x46d2('0x4f'),_0x46d2('0x50'),'tags','updatedAt'];if(_0xa5b2c0){for(var _0x2ef6a9 in _0xa5b2c0){if(typeof _0xa5b2c0[_0x2ef6a9]!==_0x46d2('0x51')){if(!_['isNil'](_0xa5b2c0[_0x2ef6a9])&&!_0x40265d[_0x46d2('0x33')](_0x2ef6a9)){_0x11949b[util['format']('%s%s',_0x46d2('0x52'),_0x2ef6a9[_0x46d2('0x53')]())]=_0xa5b2c0[_0x2ef6a9];}}}}return _0x11949b;}exports[_0x46d2('0x54')]=setXMDContactVariables;