139c2df595555c53e2cb32b991ab7c8ecb105186
[motion2.git] / server / services / ami / model / voiceQueue.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0xc962=['busy','loggedIn','notInUse','onHold','paused','ringing','ringInUse','talking','acw','acwTimeout','autopause','message','statusMessage','originated','temp','dialTimezone','dialGlobalInterval','dialMethod','progressive','dialLimitChannel','dialLimitQueue','dialPowerLevel','dialPredictiveOptimization','dropRate','dialPredictiveOptimizationPercentage','dialPredictiveInterval','dialOriginateCallerIdName','dialOriginateCallerIdNumber','dialOriginateTimeout','dialQueueOptions','tTxX','dialQueueTimeout','dialQueueProject','dialCongestionMaxRetry','dialCongestionRetryFrequency','dialBusyMaxRetry','dialBusyRetryFrequency','dialNoAnswerMaxRetry','dialNoAnswerRetryFrequency','dialNoSuchNumberMaxRetry','dialNoSuchNumberRetryFrequency','dialDropMaxRetry','dialDropRetryFrequency','dialAbandonedMaxRetry','dialAbandonedRetryFrequency','dialMachineMaxRetry','dialMachineRetryFrequency','dialAgentRejectMaxRetry','dialAgentRejectRetryFrequency','callAdditionalPhoneAfterMin','dialGlobalMaxRetry','Trunk','TrunkBackup','dialPrefix','Interval','DESC','dialRandomLastDigitCallerIdNumber','dialCutDigit','strategy','queueStatusComplete','dialAMDActive','dialAMDInitialSilence','dialAMDGreeting','dialAMDAfterGreetingSilence','dialAMDTotalAnalysisTime','dialAMDMinWordLength','dialAMDBetweenWordsSilence','dialAMDMaximumNumberOfWords','dialAMDSilenceThreshold','dialAMDMaximumWordLength','timeout','outboundAnswerCallsDay','outboundAnswerAgiCallsDay','outboundNoAnswerCallsDay','outboundBusyCallsDay','outboundCongestionCallsDay','outboundNoSuchCallsDay','outboundUnknownCallsDay','outboundBlacklistCallsDay','outboundOriginateFailureCallsDay','outboundDropCallsDayCallersExit','outboundReCallsDay','startProgressive','startPredictive','handlePredictive','predictiveIntervalMultiplicativeFactor','predictiveIntervalTotalCalls','predictiveIntervalDroppedCallsTimeout','predictiveIntervalAvgTalktime','predictiveIntervalPauses','predictiveIntervalAvailable','predictiveIntervalMaxThreshold','dialPredictiveIntervalMaxThreshold','predictiveIntervalErlangCalls','predictiveIntervalHitRate','erlangCallToSecond','erlangAbandonmentRate','erlangBusyFactor','dialRecallMeTimeout','dialRecallInQueue','dialPreviewAutoRecallMe','dialPreviewRecallmeReminder','dialQueueProject2','dialAgiAfterHangupClient','dialAgiAfterHangupAgent','mandatoryDisposition','mandatoryDispositionPause','queueSummaryCountersUpdated','exports','wav','leastrecent','linear','random','ringall','roundrobin','rrmemory','rrordered','wrandom','name','monitor_format','type','inbound','waiting','total','sumHoldTime','sumBillable','unmanaged','abandoned','available'];(function(_0xfd125f,_0x40d8ab){var _0x104251=function(_0x4f0f33){while(--_0x4f0f33){_0xfd125f['push'](_0xfd125f['shift']());}};_0x104251(++_0x40d8ab);}(_0xc962,0x6d));var _0x2c96=function(_0x8377e1,_0x3bd9c5){_0x8377e1=_0x8377e1-0x0;var _0x1b0d61=_0xc962[_0x8377e1];return _0x1b0d61;};'use strict';var monitorFormat={'wav':_0x2c96('0x0'),'wav49':'wav49','gsm':'gsm'};var strategy={'fewestcalls':'fewestcalls','leastrecent':_0x2c96('0x1'),'linear':_0x2c96('0x2'),'random':_0x2c96('0x3'),'ringall':_0x2c96('0x4'),'rr':_0x2c96('0x5'),'rrmemory':_0x2c96('0x6'),'rrordered':_0x2c96('0x7'),'wrandom':_0x2c96('0x8')};function VoiceQueue(_0x599a47){this['id']=_0x599a47['id']||0x0;this[_0x2c96('0x9')]=_0x599a47[_0x2c96('0x9')]||'';this[_0x2c96('0xa')]=_0x599a47[_0x2c96('0xa')]||'';this[_0x2c96('0xb')]=_0x599a47[_0x2c96('0xb')]||_0x2c96('0xc');this[_0x2c96('0xd')]=0x0;this[_0x2c96('0xe')]=0x0;this['answered']=0x0;this['sumDuration']=0x0;this[_0x2c96('0xf')]=0x0;this[_0x2c96('0x10')]=0x0;this[_0x2c96('0x11')]=0x0;this[_0x2c96('0x12')]=0x0;this[_0x2c96('0x13')]=0x0;this[_0x2c96('0x14')]=0x0;this['inUse']=0x0;this['invalid']=0x0;this[_0x2c96('0x15')]=0x0;this[_0x2c96('0x16')]=0x0;this[_0x2c96('0x17')]=0x0;this[_0x2c96('0x18')]=0x0;this[_0x2c96('0x19')]=0x0;this[_0x2c96('0x1a')]=0x0;this[_0x2c96('0x1b')]=0x0;this['unavailable']=0x0;this['unknown']=0x0;this['acw']=_0x599a47[_0x2c96('0x1c')]||![];this[_0x2c96('0x1d')]=_0x599a47['acwTimeout']||0xa;this[_0x2c96('0x1e')]=_0x599a47[_0x2c96('0x1e')]||'no';this['sendMessageOneNotActive']=!![];this[_0x2c96('0x1f')]='';this[_0x2c96('0x20')]='';this[_0x2c96('0x21')]=0x0;this[_0x2c96('0x22')]=0x0;this[_0x2c96('0x23')]=_0x599a47[_0x2c96('0x23')]||null;this[_0x2c96('0x24')]=_0x599a47[_0x2c96('0x24')]?_0x599a47[_0x2c96('0x24')]:null;this['dialActive']=_0x599a47['dialActive'];this[_0x2c96('0x25')]=_0x599a47[_0x2c96('0x25')]||_0x2c96('0x26');this['dialLimitChannel']=_0x599a47[_0x2c96('0x27')]||0x0;this[_0x2c96('0x28')]=_0x599a47[_0x2c96('0x28')]||0x0;this['dialPowerLevel']=_0x599a47[_0x2c96('0x29')]||0x1;this[_0x2c96('0x2a')]=_0x599a47['dialPredictiveOptimization']||_0x2c96('0x2b');this[_0x2c96('0x2c')]=_0x599a47[_0x2c96('0x2c')]||0.03;this[_0x2c96('0x2d')]=_0x599a47[_0x2c96('0x2d')]||0x258;this[_0x2c96('0x2e')]=_0x599a47[_0x2c96('0x2e')]||'anonymous';this[_0x2c96('0x2f')]=_0x599a47['dialOriginateCallerIdNumber']||'anonymous';this[_0x2c96('0x30')]=_0x599a47['dialOriginateTimeout']||0x1e;this[_0x2c96('0x31')]=_0x599a47[_0x2c96('0x31')]||_0x2c96('0x32');this[_0x2c96('0x33')]=_0x599a47['dialQueueTimeout']||0x3;this[_0x2c96('0x34')]=_0x599a47[_0x2c96('0x34')]||undefined;this['dialCongestionMaxRetry']=_0x599a47[_0x2c96('0x35')]||0x3;this[_0x2c96('0x36')]=_0x599a47[_0x2c96('0x36')]||0x96;this[_0x2c96('0x37')]=_0x599a47['dialBusyMaxRetry']||0x3;this[_0x2c96('0x38')]=_0x599a47[_0x2c96('0x38')]||0x96;this[_0x2c96('0x39')]=_0x599a47[_0x2c96('0x39')]||0x3;this['dialNoAnswerRetryFrequency']=_0x599a47[_0x2c96('0x3a')]||0x96;this[_0x2c96('0x3b')]=_0x599a47['dialNoSuchNumberMaxRetry']||0x3;this[_0x2c96('0x3c')]=_0x599a47['dialNoSuchNumberRetryFrequency']||0x96;this[_0x2c96('0x3d')]=_0x599a47[_0x2c96('0x3d')]||0x3;this[_0x2c96('0x3e')]=_0x599a47[_0x2c96('0x3e')]||0x96;this[_0x2c96('0x3f')]=_0x599a47[_0x2c96('0x3f')]||0x3;this[_0x2c96('0x40')]=_0x599a47[_0x2c96('0x40')]||0x96;this['dialMachineMaxRetry']=_0x599a47[_0x2c96('0x41')]||0x3;this[_0x2c96('0x42')]=_0x599a47[_0x2c96('0x42')]||0x96;this['dialAgentRejectMaxRetry']=_0x599a47[_0x2c96('0x43')]||0x3;this[_0x2c96('0x44')]=_0x599a47[_0x2c96('0x44')]||0x96;this['callAdditionalPhoneAfterMin']=_0x599a47[_0x2c96('0x45')]||0x3;this[_0x2c96('0x46')]=_0x599a47[_0x2c96('0x46')]||0x4;this[_0x2c96('0x47')]=_0x599a47[_0x2c96('0x47')]?_0x599a47['Trunk']:undefined;this[_0x2c96('0x48')]=_0x599a47[_0x2c96('0x48')]?_0x599a47[_0x2c96('0x48')]:undefined;this[_0x2c96('0x49')]=_0x599a47[_0x2c96('0x49')]||undefined;this[_0x2c96('0x4a')]=_0x599a47[_0x2c96('0x4a')]?_0x599a47[_0x2c96('0x4a')]:undefined;this['dialOrderByScheduledAt']=_0x599a47['dialOrderByScheduledAt']||_0x2c96('0x4b');this[_0x2c96('0x4c')]=_0x599a47[_0x2c96('0x4c')]||undefined;this[_0x2c96('0x4d')]=_0x599a47['dialCutDigit']||undefined;this[_0x2c96('0x4e')]=strategy[_0x599a47['strategy']];this[_0x2c96('0x4f')]=!![];this[_0x2c96('0x50')]=_0x599a47[_0x2c96('0x50')]||![];this[_0x2c96('0x51')]=_0x599a47[_0x2c96('0x51')];this['dialAMDGreeting']=_0x599a47[_0x2c96('0x52')];this['dialAMDAfterGreetingSilence']=_0x599a47[_0x2c96('0x53')];this[_0x2c96('0x54')]=_0x599a47['dialAMDTotalAnalysisTime'];this['dialAMDMinWordLength']=_0x599a47[_0x2c96('0x55')];this[_0x2c96('0x56')]=_0x599a47[_0x2c96('0x56')];this[_0x2c96('0x57')]=_0x599a47[_0x2c96('0x57')];this[_0x2c96('0x58')]=_0x599a47['dialAMDSilenceThreshold'];this[_0x2c96('0x59')]=_0x599a47[_0x2c96('0x59')];this['outboundRejectCallsDay']=0x0;this['pTalking']=0x0;this[_0x2c96('0x5a')]=_0x599a47[_0x2c96('0x5a')];this[_0x2c96('0x5b')]=0x0;this[_0x2c96('0x5c')]=0x0;this[_0x2c96('0x5d')]=0x0;this[_0x2c96('0x5e')]=0x0;this[_0x2c96('0x5f')]=0x0;this[_0x2c96('0x60')]=0x0;this[_0x2c96('0x61')]=0x0;this[_0x2c96('0x62')]=0x0;this[_0x2c96('0x63')]=0x0;this[_0x2c96('0x64')]=0x0;this['outboundDropCallsDayTimeout']=0x0;this['outboundDropCallsDayACS']=0x0;this[_0x2c96('0x65')]=0x0;this['outboundAbandonedDay']=0x0;this[_0x2c96('0x66')]=undefined;this[_0x2c96('0x67')]=undefined;this[_0x2c96('0x68')]=undefined;this[_0x2c96('0x69')]=1.05;this[_0x2c96('0x6a')]=0x0;this['predictiveIntervalAnsweredCalls']=0x0;this['predictiveIntervalDroppedCallsCallersExit']=0x0;this[_0x2c96('0x6b')]=0x0;this['predictiveIntervalAvgHoldtime']=0x0;this[_0x2c96('0x6c')]=0x0;this[_0x2c96('0x6d')]=0x0;this[_0x2c96('0x6e')]=0x0;this[_0x2c96('0x6f')]=_0x599a47[_0x2c96('0x70')]||0x14;this['predictiveIntervalMinThreshold']=_0x599a47[_0x2c96('0x70')]||0xa;this[_0x2c96('0x71')]=0x0;this['predictiveIntervalErlangCallsDroppedCalls']=0x0;this[_0x2c96('0x72')]=0x1;this['erlangCalls']=0x0;this[_0x2c96('0x73')]=0x0;this[_0x2c96('0x74')]=0x0;this[_0x2c96('0x75')]=0x0;this[_0x2c96('0x76')]=_0x599a47[_0x2c96('0x76')]||0x1e;this[_0x2c96('0x77')]=_0x599a47[_0x2c96('0x77')]||![];this[_0x2c96('0x78')]=!!_0x599a47['dialPreviewAutoRecallMe']||![];this[_0x2c96('0x79')]=!!_0x599a47[_0x2c96('0x79')]||![];this[_0x2c96('0x7a')]=_0x599a47[_0x2c96('0x7a')]||undefined;this['dialAgiAfterHangupClient']=_0x599a47[_0x2c96('0x7b')]||![];this[_0x2c96('0x7c')]=_0x599a47[_0x2c96('0x7c')]||![];this[_0x2c96('0xa')]=monitorFormat[_0x599a47[_0x2c96('0xa')]]?monitorFormat[_0x599a47['monitor_format']]:undefined;this[_0x2c96('0x7d')]=_0x599a47[_0x2c96('0x7d')]||![];this['mandatoryDispositionPause']=_0x599a47[_0x2c96('0x7e')]?_0x599a47['mandatoryDispositionPause']:undefined;this[_0x2c96('0x7f')]=![];}module[_0x2c96('0x80')]=VoiceQueue;