355c241cfb92d94622907cd24156876fbd127583
[motion2.git] / server / services / ami / model / voiceQueue.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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18 var _0x7412=['available','busy','inUse','invalid','loggedIn','notInUse','onHold','ringing','ringInUse','talking','unavailable','unknown','acw','acwTimeout','autopause','sendMessageOneNotActive','statusMessage','originated','dialTimezone','dialGlobalInterval','dialActive','dialMethod','dialLimitChannel','dialLimitQueue','dialPowerLevel','dialPredictiveOptimization','dialPredictiveOptimizationPercentage','dialPredictiveInterval','dialOriginateCallerIdName','anonymous','dialQueueOptions','dialQueueTimeout','dialQueueProject','dialCongestionMaxRetry','dialCongestionRetryFrequency','dialBusyMaxRetry','dialBusyRetryFrequency','dialNoAnswerMaxRetry','dialNoAnswerRetryFrequency','dialNoSuchNumberMaxRetry','dialNoSuchNumberRetryFrequency','dialDropMaxRetry','dialDropRetryFrequency','dialAbandonedMaxRetry','dialAbandonedRetryFrequency','dialMachineMaxRetry','dialMachineRetryFrequency','dialAgentRejectMaxRetry','dialAgentRejectRetryFrequency','callAdditionalPhoneAfterMin','dialGlobalMaxRetry','Trunk','TrunkBackup','dialPrefix','Interval','dialOrderByScheduledAt','DESC','dialRandomLastDigitCallerIdNumber','dialCutDigit','strategy','queueStatusComplete','dialAMDActive','dialAMDInitialSilence','dialAMDGreeting','dialAMDAfterGreetingSilence','dialAMDTotalAnalysisTime','dialAMDMinWordLength','dialAMDBetweenWordsSilence','dialAMDMaximumNumberOfWords','dialAMDSilenceThreshold','dialAMDMaximumWordLength','outboundAnswerCallsDay','outboundAnswerAgiCallsDay','outboundNoAnswerCallsDay','outboundBusyCallsDay','outboundCongestionCallsDay','outboundNoSuchCallsDay','outboundUnknownCallsDay','outboundOriginateFailureCallsDay','outboundDropCallsDayCallersExit','outboundDropCallsDayACS','outboundReCallsDay','outboundAbandonedDay','startProgressive','startPredictive','handlePredictive','predictiveIntervalMultiplicativeFactor','predictiveIntervalTotalCalls','predictiveIntervalDroppedCallsCallersExit','predictiveIntervalDroppedCallsTimeout','predictiveIntervalAvgTalktime','predictiveIntervalAvailable','dialPredictiveIntervalMaxThreshold','predictiveIntervalErlangCalls','predictiveIntervalErlangCallsDroppedCalls','predictiveIntervalHitRate','erlangCalls','erlangCallToSecond','erlangAbandonmentRate','dialRecallMeTimeout','dialRecallInQueue','dialPreviewAutoRecallMe','dialPreviewRecallmeReminder','dialQueueProject2','dialAgiAfterHangupClient','dialAgiAfterHangupAgent','mandatoryDisposition','mandatoryDispositionPause','exports','wav','fewestcalls','linear','name','monitor_format','type','inbound','total','answered','sumDuration','sumHoldTime','sumBillable','abandoned'];(function(_0x57014b,_0x360c0f){var _0x2b258a=function(_0x52c4a3){while(--_0x52c4a3){_0x57014b['push'](_0x57014b['shift']());}};_0x2b258a(++_0x360c0f);}(_0x7412,0x161));var _0x2741=function(_0x1477ef,_0x54a5d6){_0x1477ef=_0x1477ef-0x0;var _0x164acd=_0x7412[_0x1477ef];return _0x164acd;};'use strict';var monitorFormat={'wav':_0x2741('0x0'),'wav49':'wav49','gsm':'gsm'};var strategy={'fewestcalls':_0x2741('0x1'),'leastrecent':'leastrecent','linear':_0x2741('0x2'),'random':'random','ringall':'ringall','rr':'roundrobin','rrmemory':'rrmemory','rrordered':'rrordered','wrandom':'wrandom'};function VoiceQueue(_0x23985b){this['id']=_0x23985b['id']||0x0;this[_0x2741('0x3')]=_0x23985b[_0x2741('0x3')]||'';this['monitor_format']=_0x23985b[_0x2741('0x4')]||'';this[_0x2741('0x5')]=_0x23985b[_0x2741('0x5')]||_0x2741('0x6');this['waiting']=0x0;this[_0x2741('0x7')]=0x0;this[_0x2741('0x8')]=0x0;this[_0x2741('0x9')]=0x0;this[_0x2741('0xa')]=0x0;this[_0x2741('0xb')]=0x0;this['unmanaged']=0x0;this[_0x2741('0xc')]=0x0;this[_0x2741('0xd')]=0x0;this[_0x2741('0xe')]=0x0;this[_0x2741('0xf')]=0x0;this[_0x2741('0x10')]=0x0;this[_0x2741('0x11')]=0x0;this[_0x2741('0x12')]=0x0;this[_0x2741('0x13')]=0x0;this['paused']=0x0;this[_0x2741('0x14')]=0x0;this[_0x2741('0x15')]=0x0;this[_0x2741('0x16')]=0x0;this[_0x2741('0x17')]=0x0;this[_0x2741('0x18')]=0x0;this[_0x2741('0x19')]=_0x23985b[_0x2741('0x19')]||![];this[_0x2741('0x1a')]=_0x23985b[_0x2741('0x1a')]||0xa;this['autopause']=_0x23985b[_0x2741('0x1b')]||'no';this[_0x2741('0x1c')]=!![];this['message']='';this[_0x2741('0x1d')]='';this[_0x2741('0x1e')]=0x0;this['temp']=0x0;this['dialTimezone']=_0x23985b[_0x2741('0x1f')]||null;this[_0x2741('0x20')]=_0x23985b[_0x2741('0x20')]?_0x23985b[_0x2741('0x20')]:null;this[_0x2741('0x21')]=_0x23985b[_0x2741('0x21')];this[_0x2741('0x22')]=_0x23985b[_0x2741('0x22')]||'progressive';this[_0x2741('0x23')]=_0x23985b['dialLimitChannel']||0x0;this[_0x2741('0x24')]=_0x23985b['dialLimitQueue']||0x0;this['dialPowerLevel']=_0x23985b[_0x2741('0x25')]||0x1;this[_0x2741('0x26')]=_0x23985b[_0x2741('0x26')]||'dropRate';this[_0x2741('0x27')]=_0x23985b[_0x2741('0x27')]||0.03;this[_0x2741('0x28')]=_0x23985b[_0x2741('0x28')]||0x258;this['dialOriginateCallerIdName']=_0x23985b[_0x2741('0x29')]||_0x2741('0x2a');this['dialOriginateCallerIdNumber']=_0x23985b['dialOriginateCallerIdNumber']||_0x2741('0x2a');this['dialOriginateTimeout']=_0x23985b['dialOriginateTimeout']||0x1e;this[_0x2741('0x2b')]=_0x23985b['dialQueueOptions']||'tTxX';this[_0x2741('0x2c')]=_0x23985b[_0x2741('0x2c')]||0x3;this[_0x2741('0x2d')]=_0x23985b[_0x2741('0x2d')]||undefined;this['dialCongestionMaxRetry']=_0x23985b[_0x2741('0x2e')]||0x3;this[_0x2741('0x2f')]=_0x23985b['dialCongestionRetryFrequency']||0x96;this[_0x2741('0x30')]=_0x23985b[_0x2741('0x30')]||0x3;this['dialBusyRetryFrequency']=_0x23985b[_0x2741('0x31')]||0x96;this['dialNoAnswerMaxRetry']=_0x23985b[_0x2741('0x32')]||0x3;this['dialNoAnswerRetryFrequency']=_0x23985b[_0x2741('0x33')]||0x96;this['dialNoSuchNumberMaxRetry']=_0x23985b[_0x2741('0x34')]||0x3;this[_0x2741('0x35')]=_0x23985b[_0x2741('0x35')]||0x96;this[_0x2741('0x36')]=_0x23985b[_0x2741('0x36')]||0x3;this[_0x2741('0x37')]=_0x23985b[_0x2741('0x37')]||0x96;this[_0x2741('0x38')]=_0x23985b[_0x2741('0x38')]||0x3;this[_0x2741('0x39')]=_0x23985b[_0x2741('0x39')]||0x96;this['dialMachineMaxRetry']=_0x23985b[_0x2741('0x3a')]||0x3;this[_0x2741('0x3b')]=_0x23985b[_0x2741('0x3b')]||0x96;this[_0x2741('0x3c')]=_0x23985b[_0x2741('0x3c')]||0x3;this[_0x2741('0x3d')]=_0x23985b['dialAgentRejectRetryFrequency']||0x96;this[_0x2741('0x3e')]=_0x23985b['callAdditionalPhoneAfterMin']||0x3;this['dialGlobalMaxRetry']=_0x23985b[_0x2741('0x3f')]||0x4;this['Trunk']=_0x23985b[_0x2741('0x40')]?_0x23985b[_0x2741('0x40')]:undefined;this[_0x2741('0x41')]=_0x23985b['TrunkBackup']?_0x23985b[_0x2741('0x41')]:undefined;this['dialPrefix']=_0x23985b[_0x2741('0x42')]||undefined;this[_0x2741('0x43')]=_0x23985b[_0x2741('0x43')]?_0x23985b['Interval']:undefined;this['dialOrderByScheduledAt']=_0x23985b[_0x2741('0x44')]||_0x2741('0x45');this[_0x2741('0x46')]=_0x23985b[_0x2741('0x46')]||undefined;this[_0x2741('0x47')]=_0x23985b['dialCutDigit']||undefined;this[_0x2741('0x48')]=strategy[_0x23985b['strategy']];this[_0x2741('0x49')]=!![];this[_0x2741('0x4a')]=_0x23985b[_0x2741('0x4a')]||![];this[_0x2741('0x4b')]=_0x23985b['dialAMDInitialSilence'];this[_0x2741('0x4c')]=_0x23985b[_0x2741('0x4c')];this[_0x2741('0x4d')]=_0x23985b[_0x2741('0x4d')];this[_0x2741('0x4e')]=_0x23985b['dialAMDTotalAnalysisTime'];this[_0x2741('0x4f')]=_0x23985b[_0x2741('0x4f')];this[_0x2741('0x50')]=_0x23985b[_0x2741('0x50')];this['dialAMDMaximumNumberOfWords']=_0x23985b[_0x2741('0x51')];this[_0x2741('0x52')]=_0x23985b[_0x2741('0x52')];this[_0x2741('0x53')]=_0x23985b[_0x2741('0x53')];this['outboundRejectCallsDay']=0x0;this['pTalking']=0x0;this['timeout']=_0x23985b['timeout'];this[_0x2741('0x54')]=0x0;this[_0x2741('0x55')]=0x0;this[_0x2741('0x56')]=0x0;this[_0x2741('0x57')]=0x0;this[_0x2741('0x58')]=0x0;this[_0x2741('0x59')]=0x0;this[_0x2741('0x5a')]=0x0;this['outboundBlacklistCallsDay']=0x0;this[_0x2741('0x5b')]=0x0;this[_0x2741('0x5c')]=0x0;this['outboundDropCallsDayTimeout']=0x0;this[_0x2741('0x5d')]=0x0;this[_0x2741('0x5e')]=0x0;this[_0x2741('0x5f')]=0x0;this[_0x2741('0x60')]=undefined;this[_0x2741('0x61')]=undefined;this[_0x2741('0x62')]=undefined;this[_0x2741('0x63')]=1.05;this[_0x2741('0x64')]=0x0;this['predictiveIntervalAnsweredCalls']=0x0;this[_0x2741('0x65')]=0x0;this[_0x2741('0x66')]=0x0;this['predictiveIntervalAvgHoldtime']=0x0;this[_0x2741('0x67')]=0x0;this['predictiveIntervalPauses']=0x0;this[_0x2741('0x68')]=0x0;this['predictiveIntervalMaxThreshold']=_0x23985b[_0x2741('0x69')]||0x14;this['predictiveIntervalMinThreshold']=_0x23985b[_0x2741('0x69')]||0xa;this[_0x2741('0x6a')]=0x0;this[_0x2741('0x6b')]=0x0;this[_0x2741('0x6c')]=0x1;this[_0x2741('0x6d')]=0x0;this[_0x2741('0x6e')]=0x0;this[_0x2741('0x6f')]=0x0;this['erlangBusyFactor']=0x0;this[_0x2741('0x70')]=_0x23985b[_0x2741('0x70')]||0x1e;this[_0x2741('0x71')]=_0x23985b[_0x2741('0x71')]||![];this[_0x2741('0x72')]=!!_0x23985b[_0x2741('0x72')]||![];this[_0x2741('0x73')]=!!_0x23985b[_0x2741('0x73')]||![];this[_0x2741('0x74')]=_0x23985b[_0x2741('0x74')]||undefined;this[_0x2741('0x75')]=_0x23985b[_0x2741('0x75')]||![];this[_0x2741('0x76')]=_0x23985b['dialAgiAfterHangupAgent']||![];this[_0x2741('0x4')]=monitorFormat[_0x23985b['monitor_format']]?monitorFormat[_0x23985b[_0x2741('0x4')]]:undefined;this[_0x2741('0x77')]=_0x23985b['mandatoryDisposition']||![];this[_0x2741('0x78')]=_0x23985b[_0x2741('0x78')]?_0x23985b[_0x2741('0x78')]:undefined;this['queueSummaryCountersUpdated']=![];}module[_0x2741('0x79')]=VoiceQueue;