server/services/ami/model/voiceQueue.js

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   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
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   9 // * Website: https://www.xcally.com                                       *
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  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0xbbd7=['predictiveIntervalHitRate','erlangAbandonmentRate','erlangBusyFactor','dialRecallMeTimeout','dialPreviewAutoRecallMe','dialPreviewRecallmeReminder','dialQueueProject2','dialAgiAfterHangupAgent','mandatoryDisposition','mandatoryDispositionPause','queueSummaryCountersUpdated','exports','wav49','gsm','random','ringall','roundrobin','rrmemory','rrordered','wrandom','name','monitor_format','type','waiting','total','sumDuration','sumHoldTime','unmanaged','abandoned','available','busy','inUse','invalid','onHold','paused','ringing','ringInUse','talking','unavailable','unknown','acw','acwTimeout','autopause','sendMessageOneNotActive','message','statusMessage','originated','temp','dialTimezone','dialGlobalInterval','dialActive','dialMethod','progressive','dialLimitChannel','dialLimitQueue','dialPowerLevel','dropRate','dialPredictiveOptimizationPercentage','dialPredictiveInterval','dialOriginateCallerIdName','anonymous','dialOriginateCallerIdNumber','dialOriginateTimeout','dialQueueOptions','tTxX','dialQueueProject','dialCongestionRetryFrequency','dialBusyMaxRetry','dialBusyRetryFrequency','dialNoAnswerMaxRetry','dialNoAnswerRetryFrequency','dialNoSuchNumberMaxRetry','dialNoSuchNumberRetryFrequency','dialDropMaxRetry','dialDropRetryFrequency','dialAbandonedMaxRetry','dialAbandonedRetryFrequency','dialMachineMaxRetry','dialAgentRejectMaxRetry','dialAgentRejectRetryFrequency','callAdditionalPhoneAfterMin','dialGlobalMaxRetry','Trunk','TrunkBackup','dialPrefix','Interval','dialOrderByScheduledAt','DESC','dialRandomLastDigitCallerIdNumber','dialCutDigit','strategy','queueStatusComplete','dialAMDActive','dialAMDInitialSilence','dialAMDAfterGreetingSilence','dialAMDTotalAnalysisTime','dialAMDMinWordLength','dialAMDBetweenWordsSilence','dialAMDMaximumNumberOfWords','dialAMDSilenceThreshold','dialAMDMaximumWordLength','pTalking','timeout','outboundAnswerCallsDay','outboundAnswerAgiCallsDay','outboundNoAnswerCallsDay','outboundBusyCallsDay','outboundUnknownCallsDay','outboundBlacklistCallsDay','outboundDropCallsDayCallersExit','outboundDropCallsDayTimeout','outboundDropCallsDayACS','outboundAbandonedDay','startProgressive','startPredictive','predictiveIntervalMultiplicativeFactor','predictiveIntervalTotalCalls','predictiveIntervalAnsweredCalls','predictiveIntervalDroppedCallsCallersExit','predictiveIntervalDroppedCallsTimeout','predictiveIntervalAvgHoldtime','predictiveIntervalPauses','predictiveIntervalAvailable','predictiveIntervalMaxThreshold','dialPredictiveIntervalMaxThreshold','predictiveIntervalMinThreshold','predictiveIntervalErlangCalls','predictiveIntervalErlangCallsDroppedCalls'];(function(_0x1ae6b0,_0x3e96fe){var _0x28f52c=function(_0xfd3d52){while(--_0xfd3d52){_0x1ae6b0['push'](_0x1ae6b0['shift']());}};_0x28f52c(++_0x3e96fe);}(_0xbbd7,0x8c));var _0x7bbd=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0xbbd7[_0x3dd15e];return _0x231fd0;};'use strict';var monitorFormat={'wav':'wav','wav49':_0x7bbd('0x0'),'gsm':_0x7bbd('0x1')};var strategy={'fewestcalls':'fewestcalls','leastrecent':'leastrecent','linear':'linear','random':_0x7bbd('0x2'),'ringall':_0x7bbd('0x3'),'rr':_0x7bbd('0x4'),'rrmemory':_0x7bbd('0x5'),'rrordered':_0x7bbd('0x6'),'wrandom':_0x7bbd('0x7')};function VoiceQueue(_0x46e0a5){this['id']=_0x46e0a5['id']||0x0;this['name']=_0x46e0a5[_0x7bbd('0x8')]||'';this[_0x7bbd('0x9')]=_0x46e0a5[_0x7bbd('0x9')]||'';this[_0x7bbd('0xa')]=_0x46e0a5['type']||'inbound';this[_0x7bbd('0xb')]=0x0;this[_0x7bbd('0xc')]=0x0;this['answered']=0x0;this[_0x7bbd('0xd')]=0x0;this[_0x7bbd('0xe')]=0x0;this['sumBillable']=0x0;this[_0x7bbd('0xf')]=0x0;this[_0x7bbd('0x10')]=0x0;this[_0x7bbd('0x11')]=0x0;this[_0x7bbd('0x12')]=0x0;this[_0x7bbd('0x13')]=0x0;this[_0x7bbd('0x14')]=0x0;this['loggedIn']=0x0;this['notInUse']=0x0;this[_0x7bbd('0x15')]=0x0;this[_0x7bbd('0x16')]=0x0;this[_0x7bbd('0x17')]=0x0;this[_0x7bbd('0x18')]=0x0;this[_0x7bbd('0x19')]=0x0;this[_0x7bbd('0x1a')]=0x0;this[_0x7bbd('0x1b')]=0x0;this[_0x7bbd('0x1c')]=_0x46e0a5['acw']||![];this[_0x7bbd('0x1d')]=_0x46e0a5[_0x7bbd('0x1d')]||0xa;this['autopause']=_0x46e0a5[_0x7bbd('0x1e')]||'no';this[_0x7bbd('0x1f')]=!![];this[_0x7bbd('0x20')]='';this[_0x7bbd('0x21')]='';this[_0x7bbd('0x22')]=0x0;this[_0x7bbd('0x23')]=0x0;this['dialTimezone']=_0x46e0a5[_0x7bbd('0x24')]||null;this[_0x7bbd('0x25')]=_0x46e0a5['dialGlobalInterval']?_0x46e0a5[_0x7bbd('0x25')]:null;this[_0x7bbd('0x26')]=_0x46e0a5[_0x7bbd('0x26')];this[_0x7bbd('0x27')]=_0x46e0a5[_0x7bbd('0x27')]||_0x7bbd('0x28');this[_0x7bbd('0x29')]=_0x46e0a5['dialLimitChannel']||0x0;this[_0x7bbd('0x2a')]=_0x46e0a5[_0x7bbd('0x2a')]||0x0;this[_0x7bbd('0x2b')]=_0x46e0a5[_0x7bbd('0x2b')]||0x1;this['dialPredictiveOptimization']=_0x46e0a5['dialPredictiveOptimization']||_0x7bbd('0x2c');this[_0x7bbd('0x2d')]=_0x46e0a5['dialPredictiveOptimizationPercentage']||0.03;this[_0x7bbd('0x2e')]=_0x46e0a5[_0x7bbd('0x2e')]||0x258;this[_0x7bbd('0x2f')]=_0x46e0a5[_0x7bbd('0x2f')]||_0x7bbd('0x30');this[_0x7bbd('0x31')]=_0x46e0a5[_0x7bbd('0x31')]||_0x7bbd('0x30');this['dialOriginateTimeout']=_0x46e0a5[_0x7bbd('0x32')]||0x1e;this[_0x7bbd('0x33')]=_0x46e0a5['dialQueueOptions']||_0x7bbd('0x34');this['dialQueueTimeout']=_0x46e0a5['dialQueueTimeout']||0x3;this['dialQueueProject']=_0x46e0a5[_0x7bbd('0x35')]||undefined;this['dialCongestionMaxRetry']=_0x46e0a5['dialCongestionMaxRetry']||0x3;this['dialCongestionRetryFrequency']=_0x46e0a5[_0x7bbd('0x36')]||0x96;this[_0x7bbd('0x37')]=_0x46e0a5[_0x7bbd('0x37')]||0x3;this[_0x7bbd('0x38')]=_0x46e0a5[_0x7bbd('0x38')]||0x96;this[_0x7bbd('0x39')]=_0x46e0a5[_0x7bbd('0x39')]||0x3;this['dialNoAnswerRetryFrequency']=_0x46e0a5[_0x7bbd('0x3a')]||0x96;this[_0x7bbd('0x3b')]=_0x46e0a5[_0x7bbd('0x3b')]||0x3;this[_0x7bbd('0x3c')]=_0x46e0a5[_0x7bbd('0x3c')]||0x96;this[_0x7bbd('0x3d')]=_0x46e0a5['dialDropMaxRetry']||0x3;this[_0x7bbd('0x3e')]=_0x46e0a5['dialDropRetryFrequency']||0x96;this[_0x7bbd('0x3f')]=_0x46e0a5['dialAbandonedMaxRetry']||0x3;this[_0x7bbd('0x40')]=_0x46e0a5[_0x7bbd('0x40')]||0x96;this[_0x7bbd('0x41')]=_0x46e0a5[_0x7bbd('0x41')]||0x3;this['dialMachineRetryFrequency']=_0x46e0a5['dialMachineRetryFrequency']||0x96;this[_0x7bbd('0x42')]=_0x46e0a5[_0x7bbd('0x42')]||0x3;this[_0x7bbd('0x43')]=_0x46e0a5[_0x7bbd('0x43')]||0x96;this[_0x7bbd('0x44')]=_0x46e0a5[_0x7bbd('0x44')]||0x3;this[_0x7bbd('0x45')]=_0x46e0a5[_0x7bbd('0x45')]||0x4;this['Trunk']=_0x46e0a5['Trunk']?_0x46e0a5[_0x7bbd('0x46')]:undefined;this['TrunkBackup']=_0x46e0a5[_0x7bbd('0x47')]?_0x46e0a5[_0x7bbd('0x47')]:undefined;this[_0x7bbd('0x48')]=_0x46e0a5[_0x7bbd('0x48')]||undefined;this[_0x7bbd('0x49')]=_0x46e0a5[_0x7bbd('0x49')]?_0x46e0a5[_0x7bbd('0x49')]:undefined;this[_0x7bbd('0x4a')]=_0x46e0a5[_0x7bbd('0x4a')]||_0x7bbd('0x4b');this[_0x7bbd('0x4c')]=_0x46e0a5[_0x7bbd('0x4c')]||undefined;this[_0x7bbd('0x4d')]=_0x46e0a5['dialCutDigit']||undefined;this[_0x7bbd('0x4e')]=strategy[_0x46e0a5[_0x7bbd('0x4e')]];this[_0x7bbd('0x4f')]=!![];this[_0x7bbd('0x50')]=_0x46e0a5['dialAMDActive']||![];this['dialAMDInitialSilence']=_0x46e0a5[_0x7bbd('0x51')];this['dialAMDGreeting']=_0x46e0a5['dialAMDGreeting'];this[_0x7bbd('0x52')]=_0x46e0a5[_0x7bbd('0x52')];this[_0x7bbd('0x53')]=_0x46e0a5['dialAMDTotalAnalysisTime'];this[_0x7bbd('0x54')]=_0x46e0a5[_0x7bbd('0x54')];this[_0x7bbd('0x55')]=_0x46e0a5[_0x7bbd('0x55')];this[_0x7bbd('0x56')]=_0x46e0a5['dialAMDMaximumNumberOfWords'];this[_0x7bbd('0x57')]=_0x46e0a5[_0x7bbd('0x57')];this[_0x7bbd('0x58')]=_0x46e0a5[_0x7bbd('0x58')];this['outboundRejectCallsDay']=0x0;this[_0x7bbd('0x59')]=0x0;this[_0x7bbd('0x5a')]=_0x46e0a5['timeout'];this[_0x7bbd('0x5b')]=0x0;this[_0x7bbd('0x5c')]=0x0;this[_0x7bbd('0x5d')]=0x0;this[_0x7bbd('0x5e')]=0x0;this['outboundCongestionCallsDay']=0x0;this['outboundNoSuchCallsDay']=0x0;this[_0x7bbd('0x5f')]=0x0;this[_0x7bbd('0x60')]=0x0;this['outboundOriginateFailureCallsDay']=0x0;this[_0x7bbd('0x61')]=0x0;this[_0x7bbd('0x62')]=0x0;this[_0x7bbd('0x63')]=0x0;this['outboundReCallsDay']=0x0;this[_0x7bbd('0x64')]=0x0;this[_0x7bbd('0x65')]=undefined;this[_0x7bbd('0x66')]=undefined;this['handlePredictive']=undefined;this[_0x7bbd('0x67')]=1.05;this[_0x7bbd('0x68')]=0x0;this[_0x7bbd('0x69')]=0x0;this[_0x7bbd('0x6a')]=0x0;this[_0x7bbd('0x6b')]=0x0;this[_0x7bbd('0x6c')]=0x0;this['predictiveIntervalAvgTalktime']=0x0;this[_0x7bbd('0x6d')]=0x0;this[_0x7bbd('0x6e')]=0x0;this[_0x7bbd('0x6f')]=_0x46e0a5[_0x7bbd('0x70')]||0x14;this[_0x7bbd('0x71')]=_0x46e0a5['dialPredictiveIntervalMaxThreshold']||0xa;this[_0x7bbd('0x72')]=0x0;this[_0x7bbd('0x73')]=0x0;this[_0x7bbd('0x74')]=0x1;this['erlangCalls']=0x0;this['erlangCallToSecond']=0x0;this[_0x7bbd('0x75')]=0x0;this[_0x7bbd('0x76')]=0x0;this[_0x7bbd('0x77')]=_0x46e0a5[_0x7bbd('0x77')]||0x1e;this['dialRecallInQueue']=_0x46e0a5['dialRecallInQueue']||![];this['dialPreviewAutoRecallMe']=!!_0x46e0a5[_0x7bbd('0x78')]||![];this[_0x7bbd('0x79')]=!!_0x46e0a5['dialPreviewRecallmeReminder']||![];this['dialQueueProject2']=_0x46e0a5[_0x7bbd('0x7a')]||undefined;this['dialAgiAfterHangupClient']=_0x46e0a5['dialAgiAfterHangupClient']||![];this[_0x7bbd('0x7b')]=_0x46e0a5[_0x7bbd('0x7b')]||![];this['monitor_format']=monitorFormat[_0x46e0a5[_0x7bbd('0x9')]]?monitorFormat[_0x46e0a5[_0x7bbd('0x9')]]:undefined;this[_0x7bbd('0x7c')]=_0x46e0a5['mandatoryDisposition']||![];this[_0x7bbd('0x7d')]=_0x46e0a5[_0x7bbd('0x7d')]?_0x46e0a5[_0x7bbd('0x7d')]:undefined;this[_0x7bbd('0x7e')]=![];}module[_0x7bbd('0x7f')]=VoiceQueue;