server/services/ami/model/voiceQueue.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x481a=['dialTimezone','dialGlobalInterval','dialActive','dialMethod','dialLimitChannel','dialLimitQueue','dialPowerLevel','dialPredictiveOptimization','dialPredictiveOptimizationPercentage','dialPredictiveInterval','dialOriginateCallerIdName','dialOriginateCallerIdNumber','anonymous','dialOriginateTimeout','dialQueueOptions','tTxX','dialQueueTimeout','dialQueueProject','dialCongestionMaxRetry','dialCongestionRetryFrequency','dialBusyMaxRetry','dialBusyRetryFrequency','dialNoAnswerMaxRetry','dialNoAnswerRetryFrequency','dialGlobalMaxRetry','Trunk','TrunkBackup','dialPrefix','Interval','dialOrderByScheduledAt','DESC','dialRandomLastDigitCallerIdNumber','strategy','rrmemory','queueStatusComplete','dialAMDActive','dialAMDInitialSilence','dialAMDGreeting','dialAMDAfterGreetingSilence','dialAMDTotalAnalysisTime','dialAMDMinWordLength','dialAMDBetweenWordsSilence','dialAMDMaximumNumberOfWords','dialAMDSilenceThreshold','dialAMDMaximumWordLength','outboundRejectCallsDay','pTalking','timeout','outboundAnswerAgiCallsDay','outboundNoAnswerCallsDay','outboundBusyCallsDay','outboundNoSuchCallsDay','outboundUnknownCallsDay','outboundBlacklistCallsDay','outboundDropCallsDayCallersExit','outboundDropCallsDayTimeout','outboundDropCallsDayACS','outboundReCallsDay','startProgressive','startPredictive','predictiveIntervalMultiplicativeFactor','predictiveIntervalTotalCalls','predictiveIntervalAnsweredCalls','predictiveIntervalAvgHoldtime','predictiveIntervalAvgTalktime','predictiveIntervalPauses','predictiveIntervalLowerLimit','predictiveIntervalErlangCalls','predictiveIntervalErlangCallsDroppedCalls','erlangCalls','erlangCallToSecond','erlangAbandonmentRate','erlangBusyFactor','dialRecallInQueue','dialQueueProject2','dialAgiAfterHangupClient','dialAgiAfterHangupAgent','exports','unknown','not_inuse','inuse','busy','invalid','ringing','ringinuse','onhold','wav','wav49','gsm','roundrobin','name','monitor_format','type','waiting','talking','total','sumDuration','sumHoldTime','sumBillable','unmanaged','loggedIn','available','acw','acwTimeout','autopause','sendMessageOneNotActive','message','originated','temp'];(function(_0x8ba19a,_0x1d2b2b){var _0x2bd8b4=function(_0xee823f){while(--_0xee823f){_0x8ba19a['push'](_0x8ba19a['shift']());}};_0x2bd8b4(++_0x1d2b2b);}(_0x481a,0xbb));var _0xa481=function(_0x4b766b,_0x4f9ebb){_0x4b766b=_0x4b766b-0x0;var _0x481890=_0x481a[_0x4b766b];return _0x481890;};'use strict';var statusDesc=[_0xa481('0x0'),_0xa481('0x1'),_0xa481('0x2'),_0xa481('0x3'),_0xa481('0x4'),'unavailable',_0xa481('0x5'),_0xa481('0x6'),_0xa481('0x7')];var monitorFormat={'wav':_0xa481('0x8'),'wav49':_0xa481('0x9'),'gsm':_0xa481('0xa')};var strategy={'rrmemory':'rrmemory','roundrobin':_0xa481('0xb')};function VoiceQueue(_0xea134){this['id']=_0xea134['id']||0x0;this[_0xa481('0xc')]=_0xea134[_0xa481('0xc')]||'';this[_0xa481('0xd')]=_0xea134[_0xa481('0xd')]||'';this[_0xa481('0xe')]=_0xea134[_0xa481('0xe')]||'inbound';this[_0xa481('0xf')]=0x0;this[_0xa481('0x10')]=0x0;this[_0xa481('0x11')]=0x0;this['answered']=0x0;this[_0xa481('0x12')]=0x0;this[_0xa481('0x13')]=0x0;this[_0xa481('0x14')]=0x0;this[_0xa481('0x15')]=0x0;this[_0xa481('0x16')]=0x0;this[_0xa481('0x17')]=0x0;this[_0xa481('0x18')]=_0xea134[_0xa481('0x18')]||![];this[_0xa481('0x19')]=_0xea134['acwTimeout']||0xa;this[_0xa481('0x1a')]=_0xea134['autopause']||'no';this[_0xa481('0x1b')]=!![];this[_0xa481('0x1c')]='';this[_0xa481('0x1d')]=0x0;this[_0xa481('0x1e')]=0x0;this[_0xa481('0x1f')]=_0xea134['dialTimezone']||null;this['dialGlobalInterval']=_0xea134['dialGlobalInterval']?_0xea134[_0xa481('0x20')]:null;this[_0xa481('0x21')]=_0xea134[_0xa481('0x21')];this['dialMethod']=_0xea134[_0xa481('0x22')]||'progressive';this[_0xa481('0x23')]=_0xea134[_0xa481('0x23')]||0x0;this[_0xa481('0x24')]=_0xea134['dialLimitQueue']||0x0;this[_0xa481('0x25')]=_0xea134[_0xa481('0x25')]||0x1;this[_0xa481('0x26')]=_0xea134[_0xa481('0x26')]||'dropRate';this[_0xa481('0x27')]=_0xea134[_0xa481('0x27')]||0.03;this[_0xa481('0x28')]=_0xea134[_0xa481('0x28')]||0x258;this[_0xa481('0x29')]=_0xea134[_0xa481('0x29')]||'anonymous';this[_0xa481('0x2a')]=_0xea134[_0xa481('0x2a')]||_0xa481('0x2b');this[_0xa481('0x2c')]=_0xea134[_0xa481('0x2c')]||0x1e;this['dialQueueOptions']=_0xea134[_0xa481('0x2d')]||_0xa481('0x2e');this['dialQueueTimeout']=_0xea134[_0xa481('0x2f')]||0x3;this[_0xa481('0x30')]=_0xea134['dialQueueProject']||undefined;this[_0xa481('0x31')]=_0xea134[_0xa481('0x31')]||0x3;this[_0xa481('0x32')]=_0xea134[_0xa481('0x32')]||0x96;this['dialBusyMaxRetry']=_0xea134[_0xa481('0x33')]||0x3;this[_0xa481('0x34')]=_0xea134[_0xa481('0x34')]||0x96;this[_0xa481('0x35')]=_0xea134[_0xa481('0x35')]||0x3;this['dialNoAnswerRetryFrequency']=_0xea134[_0xa481('0x36')]||0x96;this[_0xa481('0x37')]=_0xea134[_0xa481('0x37')]||0x4;this[_0xa481('0x38')]=_0xea134['Trunk']?_0xea134[_0xa481('0x38')]:undefined;this['TrunkBackup']=_0xea134[_0xa481('0x39')]?_0xea134['TrunkBackup']:undefined;this[_0xa481('0x3a')]=_0xea134['dialPrefix']||undefined;this[_0xa481('0x3b')]=_0xea134['Interval']?_0xea134['Interval']:undefined;this[_0xa481('0x3c')]=_0xea134['dialOrderByScheduledAt']||_0xa481('0x3d');this[_0xa481('0x3e')]=_0xea134['dialRandomLastDigitCallerIdNumber']||undefined;this['dialCutDigit']=_0xea134['dialCutDigit']||undefined;this[_0xa481('0x3f')]=strategy[_0xea134[_0xa481('0x3f')]]||_0xa481('0x40');this[_0xa481('0x41')]=!![];this['dialAMDActive']=_0xea134[_0xa481('0x42')]||![];this['dialAMDInitialSilence']=_0xea134[_0xa481('0x43')];this[_0xa481('0x44')]=_0xea134['dialAMDGreeting'];this[_0xa481('0x45')]=_0xea134[_0xa481('0x45')];this[_0xa481('0x46')]=_0xea134[_0xa481('0x46')];this[_0xa481('0x47')]=_0xea134[_0xa481('0x47')];this[_0xa481('0x48')]=_0xea134[_0xa481('0x48')];this['dialAMDMaximumNumberOfWords']=_0xea134[_0xa481('0x49')];this[_0xa481('0x4a')]=_0xea134[_0xa481('0x4a')];this[_0xa481('0x4b')]=_0xea134[_0xa481('0x4b')];this[_0xa481('0x4c')]=0x0;this[_0xa481('0x4d')]=0x0;this[_0xa481('0x4e')]=_0xea134[_0xa481('0x4e')];this['outboundAnswerCallsDay']=0x0;this[_0xa481('0x4f')]=0x0;this[_0xa481('0x50')]=0x0;this[_0xa481('0x51')]=0x0;this['outboundCongestionCallsDay']=0x0;this[_0xa481('0x52')]=0x0;this[_0xa481('0x53')]=0x0;this[_0xa481('0x54')]=0x0;this['outboundOriginateFailureCallsDay']=0x0;this[_0xa481('0x55')]=0x0;this[_0xa481('0x56')]=0x0;this[_0xa481('0x57')]=0x0;this[_0xa481('0x58')]=0x0;this[_0xa481('0x59')]=undefined;this[_0xa481('0x5a')]=undefined;this['handlePredictive']=undefined;this[_0xa481('0x5b')]=1.05;this[_0xa481('0x5c')]=0x0;this[_0xa481('0x5d')]=0x0;this['predictiveIntervalDroppedCallsCallersExit']=0x0;this['predictiveIntervalDroppedCallsTimeout']=0x0;this[_0xa481('0x5e')]=0x0;this[_0xa481('0x5f')]=0x0;this[_0xa481('0x60')]=0x0;this[_0xa481('0x61')]=0.4;this[_0xa481('0x62')]=0x0;this[_0xa481('0x63')]=0x0;this['predictiveIntervalHitRate']=0x1;this[_0xa481('0x64')]=0x0;this[_0xa481('0x65')]=0x0;this[_0xa481('0x66')]=0x0;this[_0xa481('0x67')]=0x0;this['dialRecallMeTimeout']=_0xea134['dialRecallMeTimeout']||0x1e;this[_0xa481('0x68')]=_0xea134[_0xa481('0x68')]||![];this[_0xa481('0x69')]=_0xea134[_0xa481('0x69')]||undefined;this[_0xa481('0x6a')]=_0xea134[_0xa481('0x6a')]||![];this[_0xa481('0x6b')]=_0xea134[_0xa481('0x6b')]||![];this[_0xa481('0xd')]=monitorFormat[_0xea134[_0xa481('0xd')]]?monitorFormat[_0xea134[_0xa481('0xd')]]:undefined;}module[_0xa481('0x6c')]=VoiceQueue;