server/services/ami/model/voiceQueue.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xdc7a=['dialNoSuchNumberMaxRetry','dialNoSuchNumberRetryFrequency','dialDropMaxRetry','dialDropRetryFrequency','dialAbandonedMaxRetry','dialAbandonedRetryFrequency','dialMachineMaxRetry','dialMachineRetryFrequency','dialAgentRejectMaxRetry','dialAgentRejectRetryFrequency','callAdditionalPhoneAfterMin','dialGlobalMaxRetry','Trunk','TrunkBackup','dialPrefix','Interval','dialOrderByScheduledAt','dialRandomLastDigitCallerIdNumber','dialCutDigit','strategy','queueStatusComplete','dialAMDActive','dialAMDInitialSilence','dialAMDGreeting','dialAMDAfterGreetingSilence','dialAMDTotalAnalysisTime','dialAMDMinWordLength','dialAMDBetweenWordsSilence','dialAMDMaximumNumberOfWords','dialAMDSilenceThreshold','dialAMDMaximumWordLength','pTalking','timeout','outboundAnswerCallsDay','outboundAnswerAgiCallsDay','outboundNoSuchCallsDay','outboundBlacklistCallsDay','outboundOriginateFailureCallsDay','outboundDropCallsDayCallersExit','outboundDropCallsDayACS','outboundReCallsDay','startProgressive','startPredictive','handlePredictive','predictiveIntervalMultiplicativeFactor','predictiveIntervalTotalCalls','predictiveIntervalAnsweredCalls','predictiveIntervalDroppedCallsCallersExit','predictiveIntervalAvgHoldtime','predictiveIntervalMaxThreshold','predictiveIntervalErlangCalls','predictiveIntervalErlangCallsDroppedCalls','predictiveIntervalHitRate','erlangCalls','erlangAbandonmentRate','dialRecallMeTimeout','dialRecallInQueue','dialPreviewAutoRecallMe','dialPreviewRecallmeReminder','dialQueueProject2','dialAgiAfterHangupClient','dialAgiAfterHangupAgent','mandatoryDisposition','mandatoryDispositionPause','exports','unknown','inuse','invalid','unavailable','ringing','ringinuse','wav','wav49','rrmemory','roundrobin','name','monitor_format','type','inbound','waiting','talking','sumDuration','sumHoldTime','sumBillable','unmanaged','abandoned','acw','acwTimeout','autopause','message','originated','temp','dialTimezone','dialGlobalInterval','dialActive','dialMethod','progressive','dialLimitChannel','dialLimitQueue','dialPowerLevel','dialPredictiveOptimization','dropRate','dialPredictiveInterval','dialOriginateCallerIdName','dialOriginateCallerIdNumber','anonymous','dialOriginateTimeout','dialQueueOptions','dialQueueTimeout','dialQueueProject','dialCongestionRetryFrequency','dialBusyMaxRetry','dialBusyRetryFrequency','dialNoAnswerMaxRetry','dialNoAnswerRetryFrequency'];(function(_0x25b314,_0x2af525){var _0x2f267f=function(_0x38061b){while(--_0x38061b){_0x25b314['push'](_0x25b314['shift']());}};_0x2f267f(++_0x2af525);}(_0xdc7a,0xb4));var _0xadc7=function(_0x535ffe,_0x5b43fa){_0x535ffe=_0x535ffe-0x0;var _0x236103=_0xdc7a[_0x535ffe];return _0x236103;};'use strict';var statusDesc=[_0xadc7('0x0'),'not_inuse',_0xadc7('0x1'),'busy',_0xadc7('0x2'),_0xadc7('0x3'),_0xadc7('0x4'),_0xadc7('0x5'),'onhold'];var monitorFormat={'wav':_0xadc7('0x6'),'wav49':_0xadc7('0x7'),'gsm':'gsm'};var strategy={'rrmemory':_0xadc7('0x8'),'roundrobin':_0xadc7('0x9')};function VoiceQueue(_0x43a61d){this['id']=_0x43a61d['id']||0x0;this[_0xadc7('0xa')]=_0x43a61d[_0xadc7('0xa')]||'';this[_0xadc7('0xb')]=_0x43a61d[_0xadc7('0xb')]||'';this[_0xadc7('0xc')]=_0x43a61d[_0xadc7('0xc')]||_0xadc7('0xd');this[_0xadc7('0xe')]=0x0;this[_0xadc7('0xf')]=0x0;this['total']=0x0;this['answered']=0x0;this[_0xadc7('0x10')]=0x0;this[_0xadc7('0x11')]=0x0;this[_0xadc7('0x12')]=0x0;this[_0xadc7('0x13')]=0x0;this[_0xadc7('0x14')]=0x0;this['loggedIn']=0x0;this['available']=0x0;this[_0xadc7('0x15')]=_0x43a61d[_0xadc7('0x15')]||![];this[_0xadc7('0x16')]=_0x43a61d[_0xadc7('0x16')]||0xa;this['autopause']=_0x43a61d[_0xadc7('0x17')]||'no';this['sendMessageOneNotActive']=!![];this[_0xadc7('0x18')]='';this[_0xadc7('0x19')]=0x0;this[_0xadc7('0x1a')]=0x0;this[_0xadc7('0x1b')]=_0x43a61d[_0xadc7('0x1b')]||null;this[_0xadc7('0x1c')]=_0x43a61d['dialGlobalInterval']?_0x43a61d[_0xadc7('0x1c')]:null;this['dialActive']=_0x43a61d[_0xadc7('0x1d')];this['dialMethod']=_0x43a61d[_0xadc7('0x1e')]||_0xadc7('0x1f');this[_0xadc7('0x20')]=_0x43a61d['dialLimitChannel']||0x0;this[_0xadc7('0x21')]=_0x43a61d['dialLimitQueue']||0x0;this[_0xadc7('0x22')]=_0x43a61d[_0xadc7('0x22')]||0x1;this['dialPredictiveOptimization']=_0x43a61d[_0xadc7('0x23')]||_0xadc7('0x24');this['dialPredictiveOptimizationPercentage']=_0x43a61d['dialPredictiveOptimizationPercentage']||0.03;this['dialPredictiveInterval']=_0x43a61d[_0xadc7('0x25')]||0x258;this[_0xadc7('0x26')]=_0x43a61d[_0xadc7('0x26')]||'anonymous';this[_0xadc7('0x27')]=_0x43a61d[_0xadc7('0x27')]||_0xadc7('0x28');this[_0xadc7('0x29')]=_0x43a61d[_0xadc7('0x29')]||0x1e;this[_0xadc7('0x2a')]=_0x43a61d[_0xadc7('0x2a')]||'tTxX';this[_0xadc7('0x2b')]=_0x43a61d['dialQueueTimeout']||0x3;this['dialQueueProject']=_0x43a61d[_0xadc7('0x2c')]||undefined;this['dialCongestionMaxRetry']=_0x43a61d['dialCongestionMaxRetry']||0x3;this[_0xadc7('0x2d')]=_0x43a61d[_0xadc7('0x2d')]||0x96;this[_0xadc7('0x2e')]=_0x43a61d[_0xadc7('0x2e')]||0x3;this[_0xadc7('0x2f')]=_0x43a61d[_0xadc7('0x2f')]||0x96;this['dialNoAnswerMaxRetry']=_0x43a61d[_0xadc7('0x30')]||0x3;this[_0xadc7('0x31')]=_0x43a61d[_0xadc7('0x31')]||0x96;this[_0xadc7('0x32')]=_0x43a61d[_0xadc7('0x32')]||0x3;this['dialNoSuchNumberRetryFrequency']=_0x43a61d[_0xadc7('0x33')]||0x96;this[_0xadc7('0x34')]=_0x43a61d[_0xadc7('0x34')]||0x3;this[_0xadc7('0x35')]=_0x43a61d[_0xadc7('0x35')]||0x96;this[_0xadc7('0x36')]=_0x43a61d[_0xadc7('0x36')]||0x3;this[_0xadc7('0x37')]=_0x43a61d[_0xadc7('0x37')]||0x96;this[_0xadc7('0x38')]=_0x43a61d['dialMachineMaxRetry']||0x3;this[_0xadc7('0x39')]=_0x43a61d['dialMachineRetryFrequency']||0x96;this[_0xadc7('0x3a')]=_0x43a61d[_0xadc7('0x3a')]||0x3;this[_0xadc7('0x3b')]=_0x43a61d['dialAgentRejectRetryFrequency']||0x96;this[_0xadc7('0x3c')]=_0x43a61d['callAdditionalPhoneAfterMin']||0x3;this[_0xadc7('0x3d')]=_0x43a61d[_0xadc7('0x3d')]||0x4;this[_0xadc7('0x3e')]=_0x43a61d[_0xadc7('0x3e')]?_0x43a61d[_0xadc7('0x3e')]:undefined;this['TrunkBackup']=_0x43a61d[_0xadc7('0x3f')]?_0x43a61d[_0xadc7('0x3f')]:undefined;this['dialPrefix']=_0x43a61d[_0xadc7('0x40')]||undefined;this['Interval']=_0x43a61d[_0xadc7('0x41')]?_0x43a61d[_0xadc7('0x41')]:undefined;this[_0xadc7('0x42')]=_0x43a61d[_0xadc7('0x42')]||'DESC';this['dialRandomLastDigitCallerIdNumber']=_0x43a61d[_0xadc7('0x43')]||undefined;this[_0xadc7('0x44')]=_0x43a61d[_0xadc7('0x44')]||undefined;this[_0xadc7('0x45')]=strategy[_0x43a61d['strategy']]||_0xadc7('0x8');this[_0xadc7('0x46')]=!![];this[_0xadc7('0x47')]=_0x43a61d[_0xadc7('0x47')]||![];this[_0xadc7('0x48')]=_0x43a61d['dialAMDInitialSilence'];this[_0xadc7('0x49')]=_0x43a61d[_0xadc7('0x49')];this[_0xadc7('0x4a')]=_0x43a61d[_0xadc7('0x4a')];this[_0xadc7('0x4b')]=_0x43a61d[_0xadc7('0x4b')];this['dialAMDMinWordLength']=_0x43a61d[_0xadc7('0x4c')];this[_0xadc7('0x4d')]=_0x43a61d[_0xadc7('0x4d')];this[_0xadc7('0x4e')]=_0x43a61d['dialAMDMaximumNumberOfWords'];this[_0xadc7('0x4f')]=_0x43a61d[_0xadc7('0x4f')];this[_0xadc7('0x50')]=_0x43a61d[_0xadc7('0x50')];this['outboundRejectCallsDay']=0x0;this[_0xadc7('0x51')]=0x0;this['timeout']=_0x43a61d[_0xadc7('0x52')];this[_0xadc7('0x53')]=0x0;this[_0xadc7('0x54')]=0x0;this['outboundNoAnswerCallsDay']=0x0;this['outboundBusyCallsDay']=0x0;this['outboundCongestionCallsDay']=0x0;this[_0xadc7('0x55')]=0x0;this['outboundUnknownCallsDay']=0x0;this[_0xadc7('0x56')]=0x0;this[_0xadc7('0x57')]=0x0;this[_0xadc7('0x58')]=0x0;this['outboundDropCallsDayTimeout']=0x0;this[_0xadc7('0x59')]=0x0;this[_0xadc7('0x5a')]=0x0;this['outboundAbandonedDay']=0x0;this[_0xadc7('0x5b')]=undefined;this[_0xadc7('0x5c')]=undefined;this[_0xadc7('0x5d')]=undefined;this[_0xadc7('0x5e')]=1.05;this[_0xadc7('0x5f')]=0x0;this[_0xadc7('0x60')]=0x0;this[_0xadc7('0x61')]=0x0;this['predictiveIntervalDroppedCallsTimeout']=0x0;this[_0xadc7('0x62')]=0x0;this['predictiveIntervalAvgTalktime']=0x0;this['predictiveIntervalPauses']=0x0;this['predictiveIntervalAvailable']=0x0;this[_0xadc7('0x63')]=_0x43a61d['dialPredictiveIntervalMaxThreshold']||0x14;this['predictiveIntervalMinThreshold']=_0x43a61d['dialPredictiveIntervalMaxThreshold']||0xa;this[_0xadc7('0x64')]=0x0;this[_0xadc7('0x65')]=0x0;this[_0xadc7('0x66')]=0x1;this[_0xadc7('0x67')]=0x0;this['erlangCallToSecond']=0x0;this[_0xadc7('0x68')]=0x0;this['erlangBusyFactor']=0x0;this[_0xadc7('0x69')]=_0x43a61d[_0xadc7('0x69')]||0x1e;this[_0xadc7('0x6a')]=_0x43a61d[_0xadc7('0x6a')]||![];this[_0xadc7('0x6b')]=!!_0x43a61d[_0xadc7('0x6b')]||![];this[_0xadc7('0x6c')]=!!_0x43a61d[_0xadc7('0x6c')]||![];this[_0xadc7('0x6d')]=_0x43a61d[_0xadc7('0x6d')]||undefined;this[_0xadc7('0x6e')]=_0x43a61d['dialAgiAfterHangupClient']||![];this[_0xadc7('0x6f')]=_0x43a61d[_0xadc7('0x6f')]||![];this[_0xadc7('0xb')]=monitorFormat[_0x43a61d[_0xadc7('0xb')]]?monitorFormat[_0x43a61d['monitor_format']]:undefined;this[_0xadc7('0x70')]=_0x43a61d[_0xadc7('0x70')]||![];this[_0xadc7('0x71')]=_0x43a61d['mandatoryDispositionPause']?_0x43a61d['mandatoryDispositionPause']:undefined;}module[_0xadc7('0x72')]=VoiceQueue;