server/services/ami/model/voiceQueue.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x8842=['exports','unknown','not_inuse','inuse','unavailable','ringing','ringinuse','onhold','gsm','roundrobin','name','monitor_format','type','inbound','waiting','talking','total','answered','sumDuration','sumHoldTime','sumBillable','unmanaged','abandoned','available','acw','acwTimeout','autopause','message','originated','temp','dialTimezone','dialGlobalInterval','dialActive','dialMethod','dialLimitChannel','dialLimitQueue','dialPowerLevel','dialPredictiveOptimization','dropRate','dialPredictiveOptimizationPercentage','dialOriginateCallerIdName','anonymous','dialOriginateCallerIdNumber','dialOriginateTimeout','dialQueueOptions','tTxX','dialQueueTimeout','dialQueueProject','dialCongestionMaxRetry','dialCongestionRetryFrequency','dialBusyMaxRetry','dialBusyRetryFrequency','dialNoAnswerMaxRetry','dialNoAnswerRetryFrequency','dialNoSuchNumberMaxRetry','dialNoSuchNumberRetryFrequency','dialDropMaxRetry','dialDropRetryFrequency','dialAbandonedMaxRetry','dialAbandonedRetryFrequency','dialMachineMaxRetry','dialAgentRejectMaxRetry','dialAgentRejectRetryFrequency','dialGlobalMaxRetry','Trunk','TrunkBackup','dialPrefix','Interval','dialOrderByScheduledAt','dialRandomLastDigitCallerIdNumber','dialCutDigit','strategy','rrmemory','dialAMDActive','dialAMDInitialSilence','dialAMDAfterGreetingSilence','dialAMDTotalAnalysisTime','dialAMDMinWordLength','dialAMDBetweenWordsSilence','dialAMDMaximumNumberOfWords','dialAMDSilenceThreshold','dialAMDMaximumWordLength','outboundRejectCallsDay','pTalking','timeout','outboundAnswerCallsDay','outboundAnswerAgiCallsDay','outboundNoAnswerCallsDay','outboundBusyCallsDay','outboundCongestionCallsDay','outboundOriginateFailureCallsDay','outboundDropCallsDayACS','outboundReCallsDay','outboundAbandonedDay','startProgressive','startPredictive','handlePredictive','predictiveIntervalTotalCalls','predictiveIntervalDroppedCallsTimeout','predictiveIntervalAvgHoldtime','predictiveIntervalAvgTalktime','predictiveIntervalPauses','predictiveIntervalAvailable','dialPredictiveIntervalMaxThreshold','predictiveIntervalErlangCalls','predictiveIntervalErlangCallsDroppedCalls','predictiveIntervalHitRate','erlangCalls','erlangCallToSecond','erlangAbandonmentRate','erlangBusyFactor','dialRecallMeTimeout','dialRecallInQueue','dialPreviewAutoRecallMe','dialPreviewRecallmeReminder','dialAgiAfterHangupClient','dialAgiAfterHangupAgent','mandatoryDisposition','mandatoryDispositionPause'];(function(_0x5e2ffc,_0x167c1e){var _0x499d72=function(_0x1b5c42){while(--_0x1b5c42){_0x5e2ffc['push'](_0x5e2ffc['shift']());}};_0x499d72(++_0x167c1e);}(_0x8842,0x166));var _0x2884=function(_0x104662,_0x53a7a7){_0x104662=_0x104662-0x0;var _0x19cba7=_0x8842[_0x104662];return _0x19cba7;};'use strict';var statusDesc=[_0x2884('0x0'),_0x2884('0x1'),_0x2884('0x2'),'busy','invalid',_0x2884('0x3'),_0x2884('0x4'),_0x2884('0x5'),_0x2884('0x6')];var monitorFormat={'wav':'wav','wav49':'wav49','gsm':_0x2884('0x7')};var strategy={'rrmemory':'rrmemory','roundrobin':_0x2884('0x8')};function VoiceQueue(_0x5459d8){this['id']=_0x5459d8['id']||0x0;this[_0x2884('0x9')]=_0x5459d8[_0x2884('0x9')]||'';this[_0x2884('0xa')]=_0x5459d8[_0x2884('0xa')]||'';this['type']=_0x5459d8[_0x2884('0xb')]||_0x2884('0xc');this[_0x2884('0xd')]=0x0;this[_0x2884('0xe')]=0x0;this[_0x2884('0xf')]=0x0;this[_0x2884('0x10')]=0x0;this[_0x2884('0x11')]=0x0;this[_0x2884('0x12')]=0x0;this[_0x2884('0x13')]=0x0;this[_0x2884('0x14')]=0x0;this[_0x2884('0x15')]=0x0;this['loggedIn']=0x0;this[_0x2884('0x16')]=0x0;this[_0x2884('0x17')]=_0x5459d8['acw']||![];this[_0x2884('0x18')]=_0x5459d8[_0x2884('0x18')]||0xa;this[_0x2884('0x19')]=_0x5459d8[_0x2884('0x19')]||'no';this['sendMessageOneNotActive']=!![];this[_0x2884('0x1a')]='';this[_0x2884('0x1b')]=0x0;this[_0x2884('0x1c')]=0x0;this[_0x2884('0x1d')]=_0x5459d8[_0x2884('0x1d')]||null;this[_0x2884('0x1e')]=_0x5459d8['dialGlobalInterval']?_0x5459d8[_0x2884('0x1e')]:null;this['dialActive']=_0x5459d8[_0x2884('0x1f')];this[_0x2884('0x20')]=_0x5459d8[_0x2884('0x20')]||'progressive';this[_0x2884('0x21')]=_0x5459d8[_0x2884('0x21')]||0x0;this[_0x2884('0x22')]=_0x5459d8[_0x2884('0x22')]||0x0;this[_0x2884('0x23')]=_0x5459d8[_0x2884('0x23')]||0x1;this[_0x2884('0x24')]=_0x5459d8[_0x2884('0x24')]||_0x2884('0x25');this['dialPredictiveOptimizationPercentage']=_0x5459d8[_0x2884('0x26')]||0.03;this['dialPredictiveInterval']=_0x5459d8['dialPredictiveInterval']||0x258;this[_0x2884('0x27')]=_0x5459d8['dialOriginateCallerIdName']||_0x2884('0x28');this['dialOriginateCallerIdNumber']=_0x5459d8[_0x2884('0x29')]||_0x2884('0x28');this[_0x2884('0x2a')]=_0x5459d8[_0x2884('0x2a')]||0x1e;this[_0x2884('0x2b')]=_0x5459d8['dialQueueOptions']||_0x2884('0x2c');this['dialQueueTimeout']=_0x5459d8[_0x2884('0x2d')]||0x3;this['dialQueueProject']=_0x5459d8[_0x2884('0x2e')]||undefined;this['dialCongestionMaxRetry']=_0x5459d8[_0x2884('0x2f')]||0x3;this[_0x2884('0x30')]=_0x5459d8[_0x2884('0x30')]||0x96;this[_0x2884('0x31')]=_0x5459d8[_0x2884('0x31')]||0x3;this['dialBusyRetryFrequency']=_0x5459d8[_0x2884('0x32')]||0x96;this[_0x2884('0x33')]=_0x5459d8[_0x2884('0x33')]||0x3;this['dialNoAnswerRetryFrequency']=_0x5459d8[_0x2884('0x34')]||0x96;this[_0x2884('0x35')]=_0x5459d8[_0x2884('0x35')]||0x3;this['dialNoSuchNumberRetryFrequency']=_0x5459d8[_0x2884('0x36')]||0x96;this[_0x2884('0x37')]=_0x5459d8[_0x2884('0x37')]||0x3;this[_0x2884('0x38')]=_0x5459d8[_0x2884('0x38')]||0x96;this[_0x2884('0x39')]=_0x5459d8['dialAbandonedMaxRetry']||0x3;this[_0x2884('0x3a')]=_0x5459d8[_0x2884('0x3a')]||0x96;this['dialMachineMaxRetry']=_0x5459d8[_0x2884('0x3b')]||0x3;this['dialMachineRetryFrequency']=_0x5459d8['dialMachineRetryFrequency']||0x96;this[_0x2884('0x3c')]=_0x5459d8[_0x2884('0x3c')]||0x3;this['dialAgentRejectRetryFrequency']=_0x5459d8[_0x2884('0x3d')]||0x96;this[_0x2884('0x3e')]=_0x5459d8[_0x2884('0x3e')]||0x4;this[_0x2884('0x3f')]=_0x5459d8[_0x2884('0x3f')]?_0x5459d8[_0x2884('0x3f')]:undefined;this[_0x2884('0x40')]=_0x5459d8['TrunkBackup']?_0x5459d8[_0x2884('0x40')]:undefined;this[_0x2884('0x41')]=_0x5459d8[_0x2884('0x41')]||undefined;this[_0x2884('0x42')]=_0x5459d8['Interval']?_0x5459d8[_0x2884('0x42')]:undefined;this[_0x2884('0x43')]=_0x5459d8[_0x2884('0x43')]||'DESC';this[_0x2884('0x44')]=_0x5459d8[_0x2884('0x44')]||undefined;this['dialCutDigit']=_0x5459d8[_0x2884('0x45')]||undefined;this[_0x2884('0x46')]=strategy[_0x5459d8[_0x2884('0x46')]]||_0x2884('0x47');this['queueStatusComplete']=!![];this[_0x2884('0x48')]=_0x5459d8[_0x2884('0x48')]||![];this['dialAMDInitialSilence']=_0x5459d8[_0x2884('0x49')];this['dialAMDGreeting']=_0x5459d8['dialAMDGreeting'];this[_0x2884('0x4a')]=_0x5459d8[_0x2884('0x4a')];this[_0x2884('0x4b')]=_0x5459d8[_0x2884('0x4b')];this[_0x2884('0x4c')]=_0x5459d8[_0x2884('0x4c')];this[_0x2884('0x4d')]=_0x5459d8[_0x2884('0x4d')];this['dialAMDMaximumNumberOfWords']=_0x5459d8[_0x2884('0x4e')];this[_0x2884('0x4f')]=_0x5459d8[_0x2884('0x4f')];this[_0x2884('0x50')]=_0x5459d8['dialAMDMaximumWordLength'];this[_0x2884('0x51')]=0x0;this[_0x2884('0x52')]=0x0;this['timeout']=_0x5459d8[_0x2884('0x53')];this[_0x2884('0x54')]=0x0;this[_0x2884('0x55')]=0x0;this[_0x2884('0x56')]=0x0;this[_0x2884('0x57')]=0x0;this[_0x2884('0x58')]=0x0;this['outboundNoSuchCallsDay']=0x0;this['outboundUnknownCallsDay']=0x0;this['outboundBlacklistCallsDay']=0x0;this[_0x2884('0x59')]=0x0;this['outboundDropCallsDayCallersExit']=0x0;this['outboundDropCallsDayTimeout']=0x0;this[_0x2884('0x5a')]=0x0;this[_0x2884('0x5b')]=0x0;this[_0x2884('0x5c')]=0x0;this[_0x2884('0x5d')]=undefined;this[_0x2884('0x5e')]=undefined;this[_0x2884('0x5f')]=undefined;this['predictiveIntervalMultiplicativeFactor']=1.05;this[_0x2884('0x60')]=0x0;this['predictiveIntervalAnsweredCalls']=0x0;this['predictiveIntervalDroppedCallsCallersExit']=0x0;this[_0x2884('0x61')]=0x0;this[_0x2884('0x62')]=0x0;this[_0x2884('0x63')]=0x0;this[_0x2884('0x64')]=0x0;this[_0x2884('0x65')]=0x0;this['predictiveIntervalMaxThreshold']=_0x5459d8['dialPredictiveIntervalMaxThreshold']||0x14;this['predictiveIntervalMinThreshold']=_0x5459d8[_0x2884('0x66')]||0xa;this[_0x2884('0x67')]=0x0;this[_0x2884('0x68')]=0x0;this[_0x2884('0x69')]=0x1;this[_0x2884('0x6a')]=0x0;this[_0x2884('0x6b')]=0x0;this[_0x2884('0x6c')]=0x0;this[_0x2884('0x6d')]=0x0;this[_0x2884('0x6e')]=_0x5459d8['dialRecallMeTimeout']||0x1e;this[_0x2884('0x6f')]=_0x5459d8[_0x2884('0x6f')]||![];this['dialPreviewAutoRecallMe']=!!_0x5459d8[_0x2884('0x70')]||![];this[_0x2884('0x71')]=!!_0x5459d8[_0x2884('0x71')]||![];this['dialQueueProject2']=_0x5459d8['dialQueueProject2']||undefined;this[_0x2884('0x72')]=_0x5459d8['dialAgiAfterHangupClient']||![];this[_0x2884('0x73')]=_0x5459d8[_0x2884('0x73')]||![];this[_0x2884('0xa')]=monitorFormat[_0x5459d8['monitor_format']]?monitorFormat[_0x5459d8[_0x2884('0xa')]]:undefined;this['mandatoryDisposition']=_0x5459d8[_0x2884('0x74')]||![];this[_0x2884('0x75')]=_0x5459d8[_0x2884('0x75')]?_0x5459d8[_0x2884('0x75')]:undefined;}module[_0x2884('0x76')]=VoiceQueue;