server/services/ami/model/voiceQueueSummary.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xdc59=['predictiveIntervalMultiplicativeFactor','predictiveIntervalPauses','predictiveIntervalAvailable','predictiveIntervalTotalCalls','erlangCalls','erlangCallToSecond','erlangAbandonmentRate','erlangBusyFactor','startPredictive','startProgressive','message','statusMessage','Trunk','callerid','prototype','createReport','loggedin','callers','SIP/','incall','status','booked','length','queue','dialer','exten','compareToInboundQueue','some','compareToOutboundQueue','active','updateReportFromOutboundQueue','preview','exports','available','loggedIn','loggedInDb','talking','waiting','answered','inUse','originated','outboundAbandonedCallsDay','outboundBlacklistCallsDay','outboundBusyCallsDay','outboundCongestionCallsDay','outboundNoAnswerCallsDay','outboundNoSuchCallsDay','outboundReCallsDay','outboundRejectCallsDay','outboundUnknownCallsDay','paused','pTalking','sumBillable','sumDuration','total','name','strategy','abandoned','busy','invalid','onHold','notInUse','ringing','ringInUse','type','unavailable','unknown','unmanaged','outbound','dialActive','dialMethod','dialOriginateCallerIdNumber','dialOriginateTimeout','dialPrefix','temp','outboundAnswerAgiCallsDay','outboundAnswerCallsDay','outboundDropCallsDayACS','outboundDropCallsDayCallersExit','outboundDropCallsDayTimeout','outboundOriginateFailureCallsDay','predictiveIntervalAnsweredCalls','predictiveIntervalAvgHoldtime','predictiveIntervalAvgTalktime','predictiveIntervalDroppedCallsCallersExit','predictiveIntervalDroppedCallsTimeout','predictiveIntervalErlangCalls','predictiveIntervalErlangCallsDroppedCalls','predictiveIntervalHitRate'];(function(_0x53c393,_0x2cd57a){var _0xc1ae94=function(_0x1dabd1){while(--_0x1dabd1){_0x53c393['push'](_0x53c393['shift']());}};_0xc1ae94(++_0x2cd57a);}(_0xdc59,0x12c));var _0x9dc5=function(_0x3c8e9a,_0x384306){_0x3c8e9a=_0x3c8e9a-0x0;var _0x2d4c57=_0xdc59[_0x3c8e9a];return _0x2d4c57;};'use strict';var INBOUND_COUNTERS=[_0x9dc5('0x0'),_0x9dc5('0x1'),_0x9dc5('0x2'),'paused','ringing',_0x9dc5('0x3'),_0x9dc5('0x4')];var OUTBOUND_COUNTERS=[_0x9dc5('0x0'),_0x9dc5('0x5'),_0x9dc5('0x6'),_0x9dc5('0x1'),_0x9dc5('0x2'),_0x9dc5('0x7'),_0x9dc5('0x8'),'outboundAnswerCallsDay',_0x9dc5('0x9'),_0x9dc5('0xa'),_0x9dc5('0xb'),_0x9dc5('0xc'),_0x9dc5('0xd'),_0x9dc5('0xe'),_0x9dc5('0xf'),_0x9dc5('0x10'),_0x9dc5('0x11'),_0x9dc5('0x12'),'talking',_0x9dc5('0x13'),_0x9dc5('0x14'),_0x9dc5('0x15'),_0x9dc5('0x4')];function VoiceQueueSummary(_0x54aaf8){this['id']=_0x54aaf8['id'];this[_0x9dc5('0x16')]=_0x54aaf8[_0x9dc5('0x16')];this[_0x9dc5('0x17')]=_0x54aaf8['strategy'];this[_0x9dc5('0x18')]=_0x54aaf8[_0x9dc5('0x18')]||0x0;this[_0x9dc5('0x5')]=_0x54aaf8[_0x9dc5('0x5')]||0x0;this[_0x9dc5('0x0')]=_0x54aaf8[_0x9dc5('0x0')]||0x0;this[_0x9dc5('0x19')]=_0x54aaf8[_0x9dc5('0x19')]||0x0;this[_0x9dc5('0x6')]=_0x54aaf8[_0x9dc5('0x6')]||0x0;this['invalid']=_0x54aaf8[_0x9dc5('0x1a')]||0x0;this['loggedIn']=_0x54aaf8[_0x9dc5('0x1')]||0x0;this[_0x9dc5('0x2')]=_0x54aaf8['loggedInDb']||0x0;this[_0x9dc5('0x1b')]=_0x54aaf8[_0x9dc5('0x1b')]||0x0;this[_0x9dc5('0x1c')]=_0x54aaf8[_0x9dc5('0x1c')]||0x0;this['paused']=_0x54aaf8[_0x9dc5('0x11')]||0x0;this[_0x9dc5('0x1d')]=_0x54aaf8[_0x9dc5('0x1d')]||0x0;this[_0x9dc5('0x1e')]=_0x54aaf8[_0x9dc5('0x1e')];this['sumBillable']=_0x54aaf8[_0x9dc5('0x13')];this[_0x9dc5('0x14')]=_0x54aaf8[_0x9dc5('0x14')];this['sumHoldTime']=_0x54aaf8['sumHoldTime']||0x0;this[_0x9dc5('0x3')]=_0x54aaf8['talking']||0x0;this[_0x9dc5('0x15')]=_0x54aaf8['total']||0x0;this[_0x9dc5('0x1f')]=_0x54aaf8['type'];this[_0x9dc5('0x20')]=_0x54aaf8['unavailable']||0x0;this[_0x9dc5('0x21')]=_0x54aaf8[_0x9dc5('0x21')]||0x0;this[_0x9dc5('0x22')]=_0x54aaf8['unmanaged']||0x0;this[_0x9dc5('0x4')]=_0x54aaf8[_0x9dc5('0x4')]||0x0;if(_0x54aaf8[_0x9dc5('0x1f')]===_0x9dc5('0x23')){this['pTalking']=_0x54aaf8['pTalking']||0x0;this[_0x9dc5('0x24')]=_0x54aaf8[_0x9dc5('0x24')];this[_0x9dc5('0x25')]=_0x54aaf8[_0x9dc5('0x25')];this['dialOriginateCallerIdName']=_0x54aaf8['dialOriginateCallerIdName'];this[_0x9dc5('0x26')]=_0x54aaf8[_0x9dc5('0x26')];this['dialOriginateTimeout']=_0x54aaf8[_0x9dc5('0x27')];this[_0x9dc5('0x28')]=_0x54aaf8[_0x9dc5('0x28')];this['temp']=_0x54aaf8[_0x9dc5('0x29')];this[_0x9dc5('0x2a')]=_0x54aaf8[_0x9dc5('0x2a')];this[_0x9dc5('0x2b')]=_0x54aaf8[_0x9dc5('0x2b')];this[_0x9dc5('0x9')]=_0x54aaf8['outboundBlacklistCallsDay'];this[_0x9dc5('0xa')]=_0x54aaf8[_0x9dc5('0xa')];this[_0x9dc5('0xb')]=_0x54aaf8[_0x9dc5('0xb')];this[_0x9dc5('0x2c')]=_0x54aaf8['outboundDropCallsDayACS'];this['outboundDropCallsDayCallersExit']=_0x54aaf8[_0x9dc5('0x2d')];this[_0x9dc5('0x2e')]=_0x54aaf8['outboundDropCallsDayTimeout'];this[_0x9dc5('0xc')]=_0x54aaf8[_0x9dc5('0xc')];this[_0x9dc5('0xd')]=_0x54aaf8[_0x9dc5('0xd')];this[_0x9dc5('0x2f')]=_0x54aaf8[_0x9dc5('0x2f')];this[_0x9dc5('0xe')]=_0x54aaf8[_0x9dc5('0xe')];this[_0x9dc5('0xf')]=_0x54aaf8['outboundRejectCallsDay'];this[_0x9dc5('0x10')]=_0x54aaf8[_0x9dc5('0x10')];this[_0x9dc5('0x30')]=_0x54aaf8[_0x9dc5('0x30')];this[_0x9dc5('0x31')]=_0x54aaf8[_0x9dc5('0x31')];this['predictiveIntervalAvgTalktime']=_0x54aaf8[_0x9dc5('0x32')];this['predictiveIntervalDroppedCallsCallersExit']=_0x54aaf8[_0x9dc5('0x33')];this['predictiveIntervalDroppedCallsTimeout']=_0x54aaf8[_0x9dc5('0x34')];this[_0x9dc5('0x35')]=_0x54aaf8[_0x9dc5('0x35')];this[_0x9dc5('0x36')]=_0x54aaf8[_0x9dc5('0x36')];this[_0x9dc5('0x37')]=_0x54aaf8[_0x9dc5('0x37')];this[_0x9dc5('0x38')]=_0x54aaf8[_0x9dc5('0x38')];this[_0x9dc5('0x39')]=_0x54aaf8[_0x9dc5('0x39')];this['predictiveIntervalAvailable']=_0x54aaf8[_0x9dc5('0x3a')];this['predictiveIntervalTotalCalls']=_0x54aaf8[_0x9dc5('0x3b')];this[_0x9dc5('0x7')]=_0x54aaf8[_0x9dc5('0x7')];this['erlangCalls']=_0x54aaf8[_0x9dc5('0x3c')];this[_0x9dc5('0x3d')]=_0x54aaf8[_0x9dc5('0x3d')];this['erlangAbandonmentRate']=_0x54aaf8[_0x9dc5('0x3e')];this[_0x9dc5('0x3f')]=_0x54aaf8[_0x9dc5('0x3f')];this[_0x9dc5('0x40')]=_0x54aaf8['startPredictive'];this[_0x9dc5('0x41')]=_0x54aaf8[_0x9dc5('0x41')];this[_0x9dc5('0x42')]=_0x54aaf8[_0x9dc5('0x42')];this['statusMessage']=_0x54aaf8[_0x9dc5('0x43')];}if(_0x54aaf8['Trunk']){this[_0x9dc5('0x44')]={'id':_0x54aaf8[_0x9dc5('0x44')]['id'],'name':_0x54aaf8[_0x9dc5('0x44')][_0x9dc5('0x16')],'active':_0x54aaf8['Trunk']['active'],'callerid':_0x54aaf8['Trunk'][_0x9dc5('0x45')]};}}VoiceQueueSummary[_0x9dc5('0x46')][_0x9dc5('0x47')]=function(_0x1a9162,_0x57aba9,_0x45235f,_0x19b5bd){this[_0x9dc5('0x2')]=0x0;this[_0x9dc5('0x3')]=0x0;this[_0x9dc5('0x11')]=0x0;this['unknown']=0x0;this['notInUse']=0x0;this[_0x9dc5('0x6')]=0x0;this['busy']=0x0;this[_0x9dc5('0x1a')]=0x0;this[_0x9dc5('0x20')]=0x0;this['ringing']=0x0;this[_0x9dc5('0x1e')]=0x0;this[_0x9dc5('0x1b')]=0x0;if(_0x45235f){if(_0x45235f[_0x9dc5('0x0')]){this[_0x9dc5('0x0')]=Number(_0x45235f[_0x9dc5('0x0')]);}if(_0x45235f[_0x9dc5('0x48')]){this[_0x9dc5('0x1')]=Number(_0x45235f[_0x9dc5('0x48')]);}if(_0x45235f[_0x9dc5('0x49')]){this['waiting']=Number(_0x45235f[_0x9dc5('0x49')]);}}for(var _0x33e5e4=0x0;_0x33e5e4<_0x1a9162['length'];_0x33e5e4++){var _0x585b17=_0x57aba9[_0x9dc5('0x4a')+_0x1a9162[_0x33e5e4]['name']];if(_0x585b17&&_0x585b17['online']){this[_0x9dc5('0x2')]+=0x1;}if(_0x1a9162[_0x33e5e4][_0x9dc5('0x4b')]==='1'){this[_0x9dc5('0x3')]+=0x1;}if(_0x1a9162[_0x33e5e4][_0x9dc5('0x11')]==='1'&&!['2','7','8']['includes'](_0x1a9162[_0x33e5e4][_0x9dc5('0x4c')])){this['paused']+=0x1;}switch(_0x1a9162[_0x33e5e4][_0x9dc5('0x4c')]){case'0':this[_0x9dc5('0x21')]+=0x1;break;case'1':this[_0x9dc5('0x1c')]+=0x1;break;case'2':this['inUse']+=0x1;break;case'3':this['busy']+=0x1;break;case'4':this[_0x9dc5('0x1a')]+=0x1;break;case'5':this[_0x9dc5('0x20')]+=0x1;break;case'6':this[_0x9dc5('0x1d')]+=0x1;break;case'7':this[_0x9dc5('0x1e')]+=0x1;break;case'8':this['onHold']+=0x1;break;}}if(this[_0x9dc5('0x25')]===_0x9dc5('0x4d')){var _0x48aa29=Object['keys'](_0x19b5bd);for(var _0x188338=0x0;_0x188338<_0x48aa29[_0x9dc5('0x4e')];_0x188338++){var _0x21999d=_0x48aa29[_0x188338];var _0x3a0eb4=_0x19b5bd[_0x21999d];if(_0x3a0eb4[_0x9dc5('0x4f')]===this[_0x9dc5('0x16')]&&_0x3a0eb4['type']===_0x9dc5('0x50')&&_0x3a0eb4[_0x9dc5('0x51')]==='xcally-motion-preview'){this[_0x9dc5('0x3')]+=0x1;}}if(this[_0x9dc5('0x3')]>this[_0x9dc5('0x6')]){this[_0x9dc5('0x3')]=this['inUse'];}this[_0x9dc5('0x12')]=0x0;}return this;};VoiceQueueSummary[_0x9dc5('0x46')][_0x9dc5('0x52')]=function(_0x2b2c52){var _0x336866=![];if(_0x2b2c52){_0x336866=INBOUND_COUNTERS[_0x9dc5('0x53')](function(_0x23f6cc){return this[_0x23f6cc]!==_0x2b2c52[_0x23f6cc];},this);}return _0x336866;};VoiceQueueSummary[_0x9dc5('0x46')][_0x9dc5('0x54')]=function(_0x5b242a){var _0x20787c=![];var _0x2dbba0=![];var _0x5be028=![];if(_0x5b242a){_0x20787c=this[_0x9dc5('0x25')]!==_0x5b242a[_0x9dc5('0x25')]||this[_0x9dc5('0x24')]!==_0x5b242a[_0x9dc5('0x24')]||this[_0x9dc5('0x42')]!==_0x5b242a[_0x9dc5('0x42')]||this[_0x9dc5('0x43')]!==_0x5b242a[_0x9dc5('0x43')];_0x2dbba0=OUTBOUND_COUNTERS[_0x9dc5('0x53')](function(_0x379323){return this[_0x379323]!==_0x5b242a[_0x379323];},this);if(this[_0x9dc5('0x44')]&&_0x5b242a['Trunk']){_0x5be028=this[_0x9dc5('0x44')]['name']!==_0x5b242a[_0x9dc5('0x44')][_0x9dc5('0x16')]||this['Trunk'][_0x9dc5('0x55')]!==_0x5b242a[_0x9dc5('0x44')][_0x9dc5('0x55')];}}return _0x20787c||_0x2dbba0||_0x5be028;};VoiceQueueSummary['prototype'][_0x9dc5('0x56')]=function(_0x3f0142){this[_0x9dc5('0x5')]=_0x3f0142[_0x9dc5('0x5')];this[_0x9dc5('0x42')]=_0x3f0142[_0x9dc5('0x42')];this[_0x9dc5('0x43')]=_0x3f0142[_0x9dc5('0x43')];this[_0x9dc5('0x7')]=_0x3f0142[_0x9dc5('0x7')];this[_0x9dc5('0x8')]=_0x3f0142[_0x9dc5('0x8')];this[_0x9dc5('0x2b')]=_0x3f0142[_0x9dc5('0x2b')];this['outboundBlacklistCallsDay']=_0x3f0142[_0x9dc5('0x9')];this[_0x9dc5('0xa')]=_0x3f0142[_0x9dc5('0xa')];this['outboundCongestionCallsDay']=_0x3f0142['outboundCongestionCallsDay'];this[_0x9dc5('0xc')]=_0x3f0142[_0x9dc5('0xc')];this[_0x9dc5('0xd')]=_0x3f0142[_0x9dc5('0xd')];this[_0x9dc5('0xe')]=_0x3f0142[_0x9dc5('0xe')];this[_0x9dc5('0xf')]=_0x3f0142[_0x9dc5('0xf')];this[_0x9dc5('0x10')]=_0x3f0142[_0x9dc5('0x10')];this[_0x9dc5('0x13')]=_0x3f0142[_0x9dc5('0x13')];this[_0x9dc5('0x14')]=_0x3f0142[_0x9dc5('0x14')];this[_0x9dc5('0x15')]=_0x3f0142[_0x9dc5('0x15')];if(this[_0x9dc5('0x25')]===_0x9dc5('0x57')){this[_0x9dc5('0x12')]=_0x3f0142[_0x9dc5('0x12')];}};module[_0x9dc5('0x58')]=VoiceQueueSummary;