Built motion from commit 3c2ce842.|2.6.31
[motion2.git] / server / services / ami / preview / index.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x1dd5=['originatecalleridname','extractCalleridName','extractCalleridNumber','addVariables','setXMDContactVariables','merge','starttime','variables','variablesAction','[originated][increment]','OriginateError','actionid','lookAgent','logLookAgent','isFailure','rejected','[callProgressDetectingAgent][logAnswer]','syncHangup','[syncHangup][talking]','cause','callProgressDetectingCustomer','statedesc','dialQueueProject','channelstate','transfer','[syncHangup][talking][transfer]','[syncHangup][talking][cause]','destuniqueid','filterKey','addVariable','keys','variable','value','error','[syncVarSet][Preview]','inspect','transfertargetlinkedid','transfererlinkedid','exports','util','lodash','uuid','moment','ioredis','../../../config/environment','../../../config/logger','actionPreview','../ami','./rpcDb','../rpc/cmHopperAdditionalPhone','./action','../dialer/utils','defaults','redis','localhost','socket.io-emitter','prototype','tail','finally','sequence','campaignsPreview','voiceQueues','trunks','actions','agents','clockClearZombieChannels','originateresponse','syncOriginateResponse','bind','hangup','syncHangupRequest','dialend','syncDialEnd','newexten','syncNewExten','varset','syncVarSet','attendedtransfer','syncBlindTransfer','loopCampaigns','emit','info','stringify','format','voice:queue:%s','name','voice_queue_presence:remove','sendMessageOneNotActive','originated','available','paused','CAMPAIGN_STATUS','INACTIVE','logger','[CampaignPreview]\x20Campaign\x20Queue:\x20','message','DEACTIVATED','\x20is\x20deactivated','dialMethod','preview','type','clearZombieChannels','hasOwnProperty','dialActive','setMessage','dialPreviewAutoRecallMe','recallMe','clearZombieChannel','enqueue','isNil','[clearZombieChannels][talking]','originated:\x20','queue','UserId','Action','status','channel','No\x20such\x20channel','decrementOriginate','dialAnswer','decrementTalking','[clearZombieChannel]','[Dialer][checkChannel][pTalking][Preview]','loggerError','[Dialer][checkChannel][Preview]','[action]','size','getContactRecallMe','getDiff','dialRecallMeTimeout','Agent','voicePause','run','then','logger2','catch','[RecallMe]','disableContact','YYYY-MM-DD\x20HH:mm:ss','logCustomer','RecallInQueue','dialRecallInQueue','rescheduleContactInQueue','createBody','createCustomerHistory','[HistoryDialRecallInQueue][historyCatch]','[HistoryRecallClose]','createCustomerFinal','[getContactRecallMe]','IsNotLoggedIn','isActive','isTrunkReachable','Trunk','TrunkBackup','UNREACHABLE_TRUNK','ACTIVE','outboundNoSuchCallsDay','countnosuchnumberretry','countglobal','totalGlobal','custom:agentnosuchnumber','nosuchnumber','[callProgressDetectingCustomer][logNoSuch]','verifyAdditionalPhones','dialNoSuchNumberRetryFrequency','callAdditionalPhoneAfterMin','dialGlobalMaxRetry','cloneAction','Global','[callProgressDetectingCustomer][logNoSuchGlobal]','dialNoSuchNumberMaxRetry','scheduledAt','unlockAgent','activeContact','linkedid','actioncountonusuch','idContact','incrementPreviewCounters','swapAdditionalPhones','ANSWER','responsetime','answertime','pTalking','[syncHangup][talking][increment]','uniqueid','pTalking:\x20','custom:agentconnect','buildObj','connect','mandatoryDisposition','custom:agentConnectPreview','channelAgent','custom:agentcomplete','complete','outboundAnswerCallsDay','total','answered','[16]','Answer','[callProgressDetectingCustomer][logAnswer]','[callProgressDetectingCustomer][logAnswerGlobal]','crateCustomerReportQueue','sumDuration','talktime','sumBillable','[syncHangup][talking][decrement]','BUSY','outboundBusyCallsDay','countbusyretry','Busy','dialBusyRetryFrequency','custom:agentbusy','additional','dialBusyMaxRetry','[callProgressDetectingCustomer][logBusy]','rescheduleContact','NOANSWER','outboundNoAnswerCallsDay','countnoanswerretry','NoAnswer','dialNoAnswerRetryFrequency','buildNoAnswerEventPayload','custom:agentnoanswer','[callProgressDetectingCustomer][logNoAnswer]','dialNoAnswerMaxRetry','outboundCongestionCallsDay','countcongestionretry','Congestion','dialCongestionRetryFrequency','custom:agentcongestion','congestion','[callProgressDetectingCustomer][logCongestion]','[callProgressDetectingCustomer][logCongestionGlobal]','CANCEL','outboundRejectCallsDay','countagentrejectretry','AgentReject','dialAgentRejectRetryFrequency','custom:agentreject','agentreject','[syncHangupRequest][logAgentReject]','[callProgressDetectingCustomer][logAgentReject]','ABANDONED','outboundAbandonedCallsDay','countabandonedretry','Abandoned','[callProgressDetectingCustomer][logAbandoned]','dialAbandonedMaxRety','dialAbandonedRetryFrequency','outboundUnknownCallsDay','countmachineretry','[callProgressDetectingCustomer][hangupInAMD]','cause-txt','custom:amd','amd','[callProgressDetectingCustomer][machine]','[Dialer][decrementTalking][no\x20Hangup][Preview]','dialstatus','[callProgressDetectingCustomer][logUnknown]','[callProgressDetectingCustomer][logUnknownGlobal]','[callProgressDetectingCustomer]','[originated][decrement][callProgressDetectingCustomer]','\x20Queue','destlinkedid','callProgressDetectingAgent','isUndefined','object','reason','NoSuchNumber','createAgentHistory','logAgent','[callProgressDetectingAgent][logNoAnswer]','[callProgressDetectingAgent][logCongestion]','[callProgressDetectingAgent]','[originated][decrement][callProgressDetectingAgent]','[swapAdditionalPhone]\x20','resolve','[incrementPreviewCounters]\x20','checkInBlack','Contact','phone','Contact\x20is\x20undefined','isEmpty','execCall','Queue:\x20','custom:agentcalled','[Preview][execCall][failure]','Call\x20failed','outboundBlacklistCallsDay','logBlacklist','createHistory','[Blacklist][error]','Contact\x20in\x20black\x20List','active','SIP/%s','reachable','unmonitored','pick','unlock','unlockContact','execRun','getContactPreview','recallme','validateContact','isValid','checkIsBlackList','VoiceQueueId','[Preview][checkIsBlackList]','Call\x20unsuccessful','[Preview][getContactPreview]','[Preview][validateContact][Empty\x20Contact]','Empty\x20Contact','Queue','[Preview][validateContact][Empty\x20Campaign]','Empty\x20Campaign','[Preview][validateContact][Trunk\x20not\x20working\x20correctly]','\x20Trunk\x20is\x20not\x20active','Trunk\x20not\x20working\x20correctly','[Preview][validateContact][Campaign\x20Active]','\x20Not\x20Active','campaign\x20Name:\x20','Is\x20Valid','dialPrefix','trim','dialCutDigit','substring','SIP/%s/%s%s','getCallerId','callerid','dialOriginateCallerIdName','getCallerIdRandom','dialRandomLastDigitCallerIdNumber'];(function(_0x694103,_0x4801){var _0x1866c5=function(_0x2298ad){while(--_0x2298ad){_0x694103['push'](_0x694103['shift']());}};_0x1866c5(++_0x4801);}(_0x1dd5,0x173));var _0x51dd=function(_0x31dc25,_0x2f42a2){_0x31dc25=_0x31dc25-0x0;var _0x4747b9=_0x1dd5[_0x31dc25];return _0x4747b9;};'use strict';var util=require(_0x51dd('0x0'));var _=require(_0x51dd('0x1'));var uuid=require(_0x51dd('0x2'));var moment=require(_0x51dd('0x3'));var Redis=require(_0x51dd('0x4'));var config=require(_0x51dd('0x5'));var logger=require(_0x51dd('0x6'))('preview');var loggerAction=require(_0x51dd('0x6'))(_0x51dd('0x7'));var ami=require(_0x51dd('0x8'));var rpcDb=require(_0x51dd('0x9'));var cmHopperAdditionalPhone=require(_0x51dd('0xa'));var Action=require(_0x51dd('0xb'));var ut=require('./util/util');var utils=require(_0x51dd('0xc'));config['redis']=_[_0x51dd('0xd')](config[_0x51dd('0xe')],{'host':_0x51dd('0xf'),'port':0x18eb});var io=require(_0x51dd('0x10'))(new Redis(config[_0x51dd('0xe')]));var Sequence=function(){};Sequence[_0x51dd('0x11')]['enqueue']=function(_0x4d2e9d){this[_0x51dd('0x12')]=this[_0x51dd('0x12')]?this[_0x51dd('0x12')][_0x51dd('0x13')](_0x4d2e9d):_0x4d2e9d();};function Preview(_0x28a9fb){this[_0x51dd('0x14')]=new Sequence();this[_0x51dd('0x15')]=_0x28a9fb[_0x51dd('0x16')];this[_0x51dd('0x17')]=_0x28a9fb[_0x51dd('0x17')];this[_0x51dd('0x18')]={};this[_0x51dd('0x19')]=_0x28a9fb['agents'];this[_0x51dd('0x1a')]=0x0;ami['on'](_0x51dd('0x1b'),this[_0x51dd('0x1c')][_0x51dd('0x1d')](this));ami['on'](_0x51dd('0x1e'),this['syncHangup'][_0x51dd('0x1d')](this));ami['on']('hanguprequest',this[_0x51dd('0x1f')][_0x51dd('0x1d')](this));ami['on'](_0x51dd('0x20'),this[_0x51dd('0x21')]['bind'](this));ami['on'](_0x51dd('0x22'),this[_0x51dd('0x23')][_0x51dd('0x1d')](this));ami['on'](_0x51dd('0x24'),this[_0x51dd('0x25')][_0x51dd('0x1d')](this));ami['on'](_0x51dd('0x26'),this['syncAttendedTransfer']['bind'](this));ami['on']('blindtransfer',this[_0x51dd('0x27')]['bind'](this));this[_0x51dd('0x28')](this['campaignsPreview']);}function emit(_0xc451a4,_0x295d90,_0x470c4c){io['to'](_0xc451a4)[_0x51dd('0x29')](_0x295d90,_0x470c4c);}function emitVoiceQueueChannelRemove(_0x174c66){logger[_0x51dd('0x2a')]('[DEBUG]\x20Emit\x20voice_queue_channel:remove\x20event',JSON[_0x51dd('0x2b')](_0x174c66));emit(util[_0x51dd('0x2c')](_0x51dd('0x2d'),_0x174c66[_0x51dd('0x2e')]),'voice_queue_channel:remove',_0x174c66);io[_0x51dd('0x29')](_0x51dd('0x2f'),_0x174c66);}function notSendMessagesQueue(_0x5dd179){if(_0x5dd179[_0x51dd('0x30')]){if(_0x5dd179[_0x51dd('0x31')]===0x0&&_0x5dd179['pTalking']===0x0){_0x5dd179[_0x51dd('0x30')]=![];_0x5dd179[_0x51dd('0x32')]=0x0;_0x5dd179[_0x51dd('0x33')]=0x0;_0x5dd179['message']=utils[_0x51dd('0x34')][_0x51dd('0x35')];ut[_0x51dd('0x36')](_0x51dd('0x37'),_0x5dd179[_0x51dd('0x2e')]+'\x20is\x20not\x20active');}else{_0x5dd179[_0x51dd('0x38')]=utils[_0x51dd('0x34')][_0x51dd('0x39')];ut[_0x51dd('0x36')](_0x51dd('0x37'),_0x5dd179['name']+_0x51dd('0x3a'));}}}Preview[_0x51dd('0x11')][_0x51dd('0x28')]=function(){var _0x24050b=this;setInterval(function(){_0x24050b['syncCampaigns']();},0x7cf);};Preview[_0x51dd('0x11')]['syncCampaigns']=function(){var _0x466d80=this[_0x51dd('0x15')];this[_0x51dd('0x1a')]+=0x1;for(var _0x3302cd in _0x466d80){if(_0x466d80['hasOwnProperty'](_0x3302cd)&&(_0x466d80[_0x3302cd][_0x51dd('0x3b')]===_0x51dd('0x3c')||_0x466d80[_0x3302cd][_0x51dd('0x3b')]==='booked')&&_0x466d80[_0x3302cd][_0x51dd('0x3d')]==='outbound'){if(this[_0x51dd('0x1a')]>0x7){this[_0x51dd('0x1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51dd('0x85')],_0x578ac6[_0x51dd('0x86')]);}}}else{_0x578ac6[_0x51dd('0xb3')]++;_0x56471f[_0x51dd('0x8a')]({'id':_0x578ac6[_0x51dd('0x89')],'field':{'countnoanswerretry':_0x578ac6['countnoanswerretry']}})[_0x51dd('0x5e')](function(){_0x56471f['swapAdditionalPhones'](_0x578ac6,_0x38eba6,_0xd01f77)[_0x51dd('0x5e')](function(){});});}});break;case'CONGESTION':_0x12d7bb[_0x51dd('0xba')]+=0x1;_0x578ac6[_0x51dd('0xbb')]+=0x1;_0x578ac6[_0x51dd('0x77')]=ut['totalGlobal'](_0x578ac6);ut['logCustomer'](_0x578ac6,0x8,_0x51dd('0xbc'));_0x38eba6=_0x12d7bb[_0x51dd('0xbd')];_0xd01f77=_0x12d7bb[_0x51dd('0x7e')];ami[_0x51dd('0x29')](_0x51dd('0xbe'),ut[_0x51dd('0x94')](_0x578ac6,_0x51dd('0xbf')));rpcDb[_0x51dd('0x69')](_0x578ac6,_0x51dd('0xc0'));_0x56471f['verifyAdditionalPhones'](_0x578ac6,'8',_0x12d7bb)[_0x51dd('0x5e')](function(_0x4a2dcc){_0xa20be2=_0x4a2dcc['additional']==0x1;if(!_0xa20be2){if(ut['totalGlobal'](_0x578ac6)>=_0x12d7bb['dialGlobalMaxRetry']){_0x31f18d=ut[_0x51dd('0x80')](_0x578ac6,0xf,_0x51dd('0x81'));rpcDb[_0x51dd('0x6c')](_0x31f18d,_0x51dd('0xc1'));}else{if(_0x578ac6[_0x51dd('0xbb')]>=_0x12d7bb['dialCongestionMaxRetry']){rpcDb[_0x51dd('0x6c')](_0x578ac6,_0x51dd('0xc0'));}else{rpcDb[_0x51dd('0xb0')](ut['scheduledAt'](_0x578ac6,_0x51dd('0xbb'),_0x12d7bb['dialBusyRetryFrequency']),_0x578ac6[_0x51dd('0x85')],_0x578ac6[_0x51dd('0x86')]);}}}else{_0x578ac6['countcongestionretry']++;_0x56471f[_0x51dd('0x8a')]({'id':_0x578ac6[_0x51dd('0x89')],'field':{'countcongestionretry':_0x578ac6[_0x51dd('0xbb')]}})['then'](function(){_0x56471f[_0x51dd('0x8b')](_0x578ac6,_0x38eba6,_0xd01f77)[_0x51dd('0x5e')](function(){});});}});break;case _0x51dd('0xc2'):_0x12d7bb[_0x51dd('0xc3')]+=0x1;_0x578ac6[_0x51dd('0xc4')]+=0x1;_0x578ac6['countglobal']=ut[_0x51dd('0x78')](_0x578ac6);ut[_0x51dd('0x64')](_0x578ac6,0x14,_0x51dd('0xc5'));_0x38eba6=_0x12d7bb[_0x51dd('0xc6')];_0xd01f77=_0x12d7bb['callAdditionalPhoneAfterMin'];ami[_0x51dd('0x29')](_0x51dd('0xc7'),ut['buildObj'](_0x578ac6,_0x51dd('0xc8')));rpcDb[_0x51dd('0x69')](_0x578ac6,_0x51dd('0xc9'));_0x56471f[_0x51dd('0x7c')](_0x578ac6,'20',_0x12d7bb)[_0x51dd('0x5e')](function(_0x2f424a){_0xa20be2=_0x2f424a['additional']==0x1;if(!_0xa20be2){if(ut[_0x51dd('0x78')](_0x578ac6)>=_0x12d7bb['dialGlobalMaxRetry']){_0x31f18d=ut[_0x51dd('0x80')](_0x578ac6,0x14,_0x51dd('0xc5'));rpcDb[_0x51dd('0x6c')](_0x31f18d,_0x51dd('0xca'));}else{if(_0x578ac6['countagentrejectretry']>=_0x12d7bb['dialAgentRejectMaxRetry']){rpcDb['createCustomerFinal'](_0x578ac6,_0x51dd('0xca'));}else{rpcDb[_0x51dd('0xb0')](ut[_0x51dd('0x84')](_0x578ac6,'countagentrejectretry',_0x12d7bb[_0x51dd('0xc6')]),_0x578ac6[_0x51dd('0x85')],_0x578ac6[_0x51dd('0x86')]);}}}else{_0x578ac6[_0x51dd('0xb3')]++;_0x56471f[_0x51dd('0x8a')]({'id':_0x578ac6[_0x51dd('0x89')],'field':{'countnoanswerretry':_0x578ac6[_0x51dd('0xb3')]}})[_0x51dd('0x5e')](function(){_0x56471f[_0x51dd('0x8b')](_0x578ac6,_0x38eba6,_0xd01f77)[_0x51dd('0x5e')](function(){});});}});break;case _0x51dd('0xcb'):_0x12d7bb[_0x51dd('0xcc')]+=0x1;_0x578ac6[_0x51dd('0xcd')]+=0x1;_0x578ac6[_0x51dd('0x77')]=ut[_0x51dd('0x78')](_0x578ac6);ut[_0x51dd('0x64')](_0x578ac6,0xb,_0x51dd('0xce'));rpcDb[_0x51dd('0x69')](_0x578ac6,_0x51dd('0xcf'));_0x56471f[_0x51dd('0x7c')](_0x578ac6,'11',_0x12d7bb)[_0x51dd('0x5e')](function(_0x182573){_0xa20be2=_0x182573[_0x51dd('0xad')]==0x1;if(!_0xa20be2){if(ut[_0x51dd('0x78')](_0x578ac6)>=_0x12d7bb[_0x51dd('0x7f')]){_0x31f18d=ut[_0x51dd('0x80')](_0x578ac6,0xf,_0x51dd('0x81'));rpcDb['createCustomerFinal'](_0x31f18d,_0x51dd('0xcf'));}else{if(_0x578ac6['countabandonedetry']>=_0x12d7bb[_0x51dd('0xd0')]){rpcDb[_0x51dd('0x6c')](_0x578ac6,_0x51dd('0xcf'));}else{rpcDb[_0x51dd('0xb0')](ut[_0x51dd('0x84')](_0x578ac6,'countabandonedretry',_0x12d7bb[_0x51dd('0xd1')]),_0x578ac6[_0x51dd('0x85')],_0x578ac6[_0x51dd('0x86')]);}}}else{_0x578ac6[_0x51dd('0xb3')]++;_0x56471f[_0x51dd('0x8a')]({'id':_0x578ac6[_0x51dd('0x89')],'field':{'countnoanswerretry':_0x578ac6[_0x51dd('0xb3')]}})[_0x51dd('0x5e')](function(){_0x56471f['swapAdditionalPhones'](_0x578ac6,_0x38eba6,_0xd01f77)['then'](function(){});});}});break;case'18':_0x12d7bb[_0x51dd('0xd2')]+=0x1;_0x578ac6[_0x51dd('0xd3')]+=0x1;_0x578ac6[_0x51dd('0x77')]=ut[_0x51dd('0x78')](_0x578ac6);ut[_0x51dd('0x64')](_0x578ac6,0x12,_0xea31ea['cause-txt']||_0xea31ea['dialstatus']);ami[_0x51dd('0x29')]('custom:amd',ut[_0x51dd('0x94')](_0x578ac6,'amd'));rpcDb[_0x51dd('0x69')](_0x578ac6,'[callProgressDetectingCustomer][hangupInAMD]');_0x56471f[_0x51dd('0x7c')](_0x578ac6,'18',_0x12d7bb)[_0x51dd('0x5e')](function(_0x368aa2){_0xa20be2=_0x368aa2[_0x51dd('0xad')]==0x1;if(!_0xa20be2){if(ut[_0x51dd('0x78')](_0x578ac6)>=_0x12d7bb[_0x51dd('0x7f')]){_0x31f18d=ut['cloneAction'](_0x578ac6,0x12,_0x51dd('0x81'));rpcDb[_0x51dd('0x6c')](_0x31f18d,_0x51dd('0xd4'));}else{rpcDb['createCustomerFinal'](_0x578ac6,_0x51dd('0xd4'));}}else{_0x578ac6[_0x51dd('0xb3')]++;_0x56471f[_0x51dd('0x8a')]({'id':_0x578ac6[_0x51dd('0x89')],'field':{'countnoanswerretry':_0x578ac6['countnoanswerretry']}})[_0x51dd('0x5e')](function(){_0x56471f[_0x51dd('0x8b')](_0x578ac6,_0x38eba6,_0xd01f77)[_0x51dd('0x5e')](function(){});});}});delete this[_0x51dd('0x18')][_0xea31ea[_0x51dd('0x87')]];break;case'19':_0x12d7bb['outboundUnknownCallsDay']+=0x1;_0x578ac6[_0x51dd('0x77')]=ut['totalGlobal'](_0x578ac6);ut[_0x51dd('0x64')](_0x578ac6,0x13,_0xea31ea[_0x51dd('0xd5')]||_0xea31ea['dialstatus']);ami[_0x51dd('0x29')](_0x51dd('0xd6'),ut[_0x51dd('0x94')](_0x578ac6,_0x51dd('0xd7')));rpcDb[_0x51dd('0x69')](_0x578ac6,'[callProgressDetectingCustomer][machine]');_0x56471f[_0x51dd('0x7c')](_0x578ac6,'18',_0x12d7bb)['then'](function(_0x5868be){_0xa20be2=_0x5868be[_0x51dd('0xad')]==0x1;if(!_0xa20be2){if(ut[_0x51dd('0x78')](_0x578ac6)>=_0x12d7bb[_0x51dd('0x7f')]){_0x31f18d=ut[_0x51dd('0x80')](_0x578ac6,0xf,'Global');rpcDb[_0x51dd('0x6c')](_0x31f18d,_0x51dd('0xd8'));}else{rpcDb[_0x51dd('0x6c')](_0x578ac6,_0x51dd('0xd8'));}}else{_0x578ac6['countnoanswerretry']++;_0x56471f[_0x51dd('0x8a')]({'id':_0x578ac6[_0x51dd('0x89')],'field':{'countnoanswerretry':_0x578ac6[_0x51dd('0xb3')]}})[_0x51dd('0x5e')](function(){_0x56471f[_0x51dd('0x8b')](_0x578ac6,_0x38eba6,_0xd01f77)[_0x51dd('0x5e')](function(){});});}});delete this[_0x51dd('0x18')][_0xea31ea['linkedid']];break;default:if(_0x578ac6['dialAnswer']){ut['decrementTalking'](_0x12d7bb,'[default]');ut[_0x51dd('0x54')](_0x51dd('0xd9')+_0x12d7bb[_0x51dd('0x2e')],_0xea31ea);}_0x12d7bb[_0x51dd('0xd2')]+=0x1;_0x578ac6[_0x51dd('0x77')]=ut[_0x51dd('0x78')](_0x578ac6);ut['logCustomer'](_0x578ac6,0xc,_0xea31ea['cause-txt']||_0xea31ea[_0x51dd('0xda')]);_0x38eba6=_0x12d7bb[_0x51dd('0xc6')];_0xd01f77=_0x12d7bb[_0x51dd('0x7e')];rpcDb[_0x51dd('0x69')](_0x578ac6,_0x51dd('0xdb'));_0x56471f[_0x51dd('0x7c')](_0x578ac6,'20',_0x12d7bb)[_0x51dd('0x5e')](function(_0x24e7ea){_0xa20be2=_0x24e7ea[_0x51dd('0xad')]==0x1;if(!_0xa20be2){if(ut[_0x51dd('0x78')](_0x578ac6)>=_0x12d7bb['dialGlobalMaxRetry']){_0x31f18d=ut[_0x51dd('0x80')](_0x578ac6,0xf,'Global');rpcDb[_0x51dd('0x6c')](_0x31f18d,_0x51dd('0xdc'));}else{rpcDb[_0x51dd('0x6c')](_0x578ac6,_0x51dd('0xdc'));}delete this['actions'][_0xea31ea['linkedid']];}else{_0x56471f['swapAdditionalPhones'](_0x578ac6,_0x38eba6,_0xd01f77)[_0x51dd('0x5e')](function(){});}});}if(!(_0x578ac6['dialAnswer']&&_0x41ed3c==='16')){utils[_0x51dd('0x4f')](_0x12d7bb,_0x51dd('0xdd'));logger['info'](_0x51dd('0xde'),_0x578ac6[_0x51dd('0x91')],_0x51dd('0xdf'),_0x12d7bb[_0x51dd('0x2e')],'originated:\x20',_0x12d7bb['originated']);}if(_0x41ed3c!==_0x51dd('0x8c')){delete this[_0x51dd('0x18')][_0xea31ea[_0x51dd('0x87')]];delete this[_0x51dd('0x18')][_0xea31ea[_0x51dd('0xe0')]];}_0x12d7bb['queueSummaryCountersUpdated']=!![];}};Preview['prototype'][_0x51dd('0xe1')]=function(_0x2fc7fb,_0x21a1c0,_0x33e28a){if(_[_0x51dd('0xe2')](_0x21a1c0)&&_0x51dd('0xe3')!==typeof _0x21a1c0){return;}if(_[_0x51dd('0xe2')](_0x33e28a)&&_0x51dd('0xe3')!==typeof _0x33e28a){return;}switch(_0x33e28a[_0x51dd('0xe4')]){case'0':ut['logAgent'](_0x2fc7fb,0x0,_0x51dd('0xe5'));rpcDb[_0x51dd('0xe6')](_0x2fc7fb,'[callProgressDetectingAgent][logNoSuch]');break;case'3':ut[_0x51dd('0xe7')](_0x2fc7fb,0x3,_0x51dd('0xb4'));rpcDb[_0x51dd('0xe6')](_0x2fc7fb,_0x51dd('0xe8'));break;case'5':ut[_0x51dd('0xe7')](_0x2fc7fb,0x5,'Busy');rpcDb[_0x51dd('0xe6')](_0x2fc7fb,'[callProgressDetectingAgent][logBusy]');break;case'8':ut[_0x51dd('0xe7')](_0x2fc7fb,0x8,'Congestion');rpcDb[_0x51dd('0xe6')](_0x2fc7fb,_0x51dd('0xe9'));break;case'22':ut[_0x51dd('0xe7')](_0x2fc7fb,0x16,'AnswerAGI');rpcDb[_0x51dd('0xe6')](_0x2fc7fb,'[callProgressDetectingAgent][logAnswerAGI]');break;default:ut['logAgent'](_0x2fc7fb,0xc,_0x33e28a[_0x51dd('0xe4')]);rpcDb['createAgentHistory'](_0x2fc7fb,_0x51dd('0xe9'));}utils[_0x51dd('0x4f')](_0x21a1c0,_0x51dd('0xea'));logger[_0x51dd('0x2a')](_0x51dd('0xeb'),_0x2fc7fb['uniqueid'],_0x51dd('0xdf'),_0x21a1c0[_0x51dd('0x2e')],_0x51dd('0x48'),_0x21a1c0['originated']);delete this[_0x51dd('0x18')][_0x2fc7fb[_0x51dd('0x91')]];};Preview[_0x51dd('0x11')]['verifyAdditionalPhones']=function(_0x8985e6,_0x312170,_0xe31aa1){return cmHopperAdditionalPhone[_0x51dd('0x7c')](_0x8985e6,_0x312170,_0xe31aa1)['catch'](logger[_0x51dd('0x2a')]('[verifyAdditionalPhone]\x20'));};Preview['prototype'][_0x51dd('0x8b')]=function(_0x36f16d,_0x14f7b2,_0x5aff85){return cmHopperAdditionalPhone[_0x51dd('0x8b')](_0x36f16d,_0x14f7b2,_0x5aff85)[_0x51dd('0x60')](logger[_0x51dd('0x2a')](_0x51dd('0xec')));};Preview['prototype']['incrementPreviewCounters']=function(_0x116bc1){return Promise[_0x51dd('0xed')]()[_0x51dd('0x5e')](cmHopperAdditionalPhone[_0x51dd('0x8a')](_0x116bc1))['catch'](logger[_0x51dd('0x2a')](_0x51dd('0xee')));};Preview[_0x51dd('0x11')][_0x51dd('0xef')]=function(_0x58550a,_0xbe3155,_0x2e8d53,_0x2942f6,_0x1e9195){var _0x28ff17=this;return new Promise(function(_0x33e7d9,_0x3bdf9f){if(_[_0x51dd('0x46')](_0xbe3155)||_[_0x51dd('0x46')](_0xbe3155[_0x51dd('0xf0')])||_[_0x51dd('0x46')](_0xbe3155[_0x51dd('0xf1')])||_[_0x51dd('0x46')](_0xbe3155['VoiceQueueId'])){_0x3bdf9f(ut[_0x51dd('0x38')](_0x51dd('0xf2'),_0x2942f6,_0x1e9195));return;}var _0x17ca3b=uuid['v4']();var _0x222cf0=_0x28ff17[_0x51dd('0x15')][_0xbe3155['Queue'][_0x51dd('0x2e')]];var _0x907ce7=_0x2e8d53?_0x28ff17[_0x51dd('0x19')][_0x2e8d53]['id']:undefined;_0x28ff17[_0x51dd('0x18')][_0x17ca3b]=new Action(_0xbe3155,_0x222cf0,_0x17ca3b,_0x2e8d53,_0x907ce7);var _0x4a19dc=_0x28ff17[_0x51dd('0x18')][_0x17ca3b];_0x4a19dc[_0x51dd('0x85')]=_0x2942f6;_0x4a19dc[_0x51dd('0x86')]=_0x1e9195;_0x4a19dc['lookAgent']=_0x2e8d53;if(_[_0x51dd('0xf3')](_0x58550a)){_0x28ff17[_0x51dd('0xf4')](_0x4a19dc,_0x222cf0,_0xbe3155,_0x2e8d53)[_0x51dd('0x5e')](function(_0x2b8bc8){logger[_0x51dd('0x2a')]('[Preview][execCall][success]',_0x51dd('0xf5')+_0x4a19dc[_0x51dd('0x49')]+'\x20IdHopper:\x20'+_0x4a19dc[_0x51dd('0x89')],JSON[_0x51dd('0x2b')](_0x2b8bc8));ami['emit'](_0x51dd('0xf6'),ut[_0x51dd('0x94')](_0x4a19dc,'called',_0x28ff17[_0x51dd('0x15')][_0x4a19dc[_0x51dd('0x49')]]));_0x33e7d9(ut['message']('Calling'));})['catch'](function(_0x1f8f8d){ut['logger'](_0x51dd('0xf7'),_0x1f8f8d);_0x3bdf9f(ut[_0x51dd('0x38')](_0x51dd('0xf8'),_0x2942f6,_0x1e9195));});}else{_0x222cf0[_0x51dd('0xf9')]+=0x1;ut[_0x51dd('0xfa')](_0x4a19dc);rpcDb[_0x51dd('0xfb')](_0x4a19dc,_0x51dd('0xfc'));delete _0x28ff17[_0x51dd('0x18')][_0x17ca3b];_0x3bdf9f(ut[_0x51dd('0x38')](_0x51dd('0xfd'),_0x2942f6,_0x1e9195));}});};Preview[_0x51dd('0x11')][_0x51dd('0x70')]=function(_0x32c27d){return!_[_0x51dd('0x46')](_0x32c27d)&&!_[_0x51dd('0x46')](_0x32c27d[_0x51dd('0x2e')])&&!_[_0x51dd('0x46')](_0x32c27d[_0x51dd('0xfe')])&&_0x32c27d[_0x51dd('0xfe')]&&!_[_0x51dd('0x46')](this['trunks'][util[_0x51dd('0x2c')](_0x51dd('0xff'),_0x32c27d[_0x51dd('0x2e')])])&&!_[_0x51dd('0x46')](this[_0x51dd('0x17')][util['format'](_0x51dd('0xff'),_0x32c27d[_0x51dd('0x2e')])][_0x51dd('0x4c')])&&(this[_0x51dd('0x17')][util['format'](_0x51dd('0xff'),_0x32c27d['name'])]['status']===_0x51dd('0x100')||this[_0x51dd('0x17')][util[_0x51dd('0x2c')](_0x51dd('0xff'),_0x32c27d[_0x51dd('0x2e')])][_0x51dd('0x4c')]===_0x51dd('0x101'));};Preview[_0x51dd('0x11')][_0x51dd('0x5d')]=function(_0xeceb4d,_0x2910b2){return this['execRun'](_0xeceb4d,_0x2910b2)[_0x51dd('0x5e')](function(_0x41cb65){return _[_0x51dd('0x102')](_0x41cb65,[_0x51dd('0x38')]);})['catch'](function(_0x5a8e9c){if(_0x5a8e9c[_0x51dd('0x103')]){rpcDb[_0x51dd('0x104')](_0xeceb4d);}if(_0x5a8e9c['active']){rpcDb['disableContact'](_0xeceb4d);}throw _[_0x51dd('0x102')](_0x5a8e9c,[_0x51dd('0x38')]);});};Preview[_0x51dd('0x11')][_0x51dd('0x105')]=function(_0x18c46c,_0x1d945a){var _0x5ad878=this;var _0x1c33d6,_0x298e24;return rpcDb[_0x51dd('0x106')](_0x18c46c)[_0x51dd('0x5e')](function(_0x39c520){if(!_[_0x51dd('0x46')](_0x39c520[0x0])){_0x298e24=_0x39c520[0x0][_0x51dd('0x107')]?![]:!![];_0x1c33d6=_0x39c520[0x0][_0x51dd('0x107')]?!![]:![];_0x1c33d6=_0x1d945a?!![]:_0x1c33d6;}var _0x4e13d7=_0x5ad878[_0x51dd('0x108')](_0x39c520);if(_0x4e13d7[_0x51dd('0x109')]){rpcDb[_0x51dd('0x10a')](_[_0x51dd('0x102')](_0x39c520[0x0],[_0x51dd('0x10b'),'phone']))[_0x51dd('0x5e')](function(_0xdd75bd){_0x5ad878[_0x51dd('0xef')](_0xdd75bd,_0x39c520[0x0],_0x1d945a,_0x298e24,_0x1c33d6)['then'](function(_0x257890){return _0x257890;})[_0x51dd('0x60')](function(_0xdd595c){throw _0xdd595c;});})[_0x51dd('0x60')](function(_0x18f58a){ut[_0x51dd('0x36')](_0x51dd('0x10c'),_0x18f58a);throw ut[_0x51dd('0x38')](_0x51dd('0x10d'),_0x298e24,_0x1c33d6);});}else{throw ut[_0x51dd('0x38')](_0x4e13d7[_0x51dd('0x38')],_0x298e24,_0x1c33d6);}})[_0x51dd('0x60')](function(_0x1d24d2){ut['logger'](_0x51dd('0x10e'),_0x1d24d2);throw ut[_0x51dd('0x38')]('Call\x20unsuccessful',![],!![]);});};Preview[_0x51dd('0x11')][_0x51dd('0x108')]=function(_0x578e95){if(_[_0x51dd('0x46')](_0x578e95)||_[_0x51dd('0xf3')](_0x578e95)||!_[_0x51dd('0x46')](_0x578e95[0x0][_0x51dd('0x5b')])&&_[_0x51dd('0x46')](_0x578e95[0x0]['Agent'][_0x51dd('0x2e')])){ut[_0x51dd('0x36')](_0x51dd('0x10f'),_0x578e95);return{'isValid':![],'message':_0x51dd('0x110')};}var _0x28db5e=this[_0x51dd('0x15')][_0x578e95[0x0][_0x51dd('0x111')][_0x51dd('0x2e')]];_0x28db5e[_0x51dd('0x38')]=utils[_0x51dd('0x34')][_0x51dd('0x74')];if(_[_0x51dd('0x46')](_0x28db5e)){ut[_0x51dd('0x36')](_0x51dd('0x112'),_0x28db5e);return{'isValid':![],'message':_0x51dd('0x113')};}if(!this['isTrunkReachable'](_0x28db5e[_0x51dd('0x71')])){ut[_0x51dd('0x36')](_0x51dd('0x114'),'campaign\x20Name:\x20'+_0x28db5e[_0x51dd('0x2e')]+_0x51dd('0x115'));if(!this[_0x51dd('0x70')](_0x28db5e['TrunkBackup'])){ut[_0x51dd('0x36')](_0x51dd('0x114'),_0x28db5e[_0x51dd('0x2e')]+'\x20Trunk\x20Backup\x20is\x20not\x20active');return{'isValid':![],'message':_0x51dd('0x116')};}}if(!ut[_0x51dd('0x6f')](_0x28db5e[_0x51dd('0x40')])){ut[_0x51dd('0x36')](_0x51dd('0x117'),_0x28db5e['name']+_0x51dd('0x118'));return{'isValid':![],'message':_0x51dd('0x119')+_0x28db5e[_0x51dd('0x2e')]+'\x20Not\x20Active'};}return{'isValid':!![],'message':_0x51dd('0x11a')};};Preview[_0x51dd('0x11')][_0x51dd('0xf4')]=function(_0xce64de,_0x5d82f3,_0x35e4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&&_[_0x51dd('0x46')](_0x301067[_0x51dd('0x13a')])&&_0x52ff51[_0x51dd('0x13b')]&&_0x381856[_0x51dd('0x87')]===_0x381856[_0x51dd('0x91')]&&_[_0x51dd('0x46')](_0x381856['reason'])&&_0x381856[_0x51dd('0x138')]==='16'&&_0x381856[_0x51dd('0x13c')]==='6'&&_[_0x51dd('0xe2')](_0x301067[_0x51dd('0x13d')])){if(_0x301067[_0x51dd('0x85')]){rpcDb[_0x51dd('0x104')](_0x301067[_0x51dd('0x89')]);}if(_0x301067[_0x51dd('0x86')]){rpcDb['disableContact'](_0x301067['idContact']);}_0x381856[_0x51dd('0xe4')]='22';this[_0x51dd('0xe1')](_0x301067,_0x52ff51,_0x381856);}else if(_0x301067&&_0x301067['transfer']){if(_0x381856[_0x51dd('0x138')]==='16'&&this['actions'][_0x381856[_0x51dd('0x87')]][_0x51dd('0x50')]){logger[_0x51dd('0x2a')](_0x51dd('0x13e'),_0x381856[_0x51dd('0x87')],_0x381856[_0x51dd('0x138')],_0x51dd('0xdf'),_0x52ff51[_0x51dd('0x2e')],_0x51dd('0x92'),_0x52ff51[_0x51dd('0x8f')]);this[_0x51dd('0x139')](_0x381856,_0x381856['linkedid'],_0x381856['cause']);}else if(this[_0x51dd('0x18')][_0x381856[_0x51dd('0x87')]][_0x51dd('0x50')]){logger[_0x51dd('0x2a')](_0x51dd('0x13f'),_0x381856[_0x51dd('0x87')],_0x381856[_0x51dd('0x138')],'\x20Queue',_0x52ff51[_0x51dd('0x2e')],_0x51dd('0x92'),_0x52ff51[_0x51dd('0x8f')]);this[_0x51dd('0x139')](_0x381856,_0x381856[_0x51dd('0x87')],_0x381856['cause']);}}};Preview['prototype'][_0x51dd('0x21')]=function(_0x36a3e0){if(this[_0x51dd('0x18')][_0x36a3e0[_0x51dd('0xe0')]]&&_0x36a3e0[_0x51dd('0xe0')]!==_0x36a3e0[_0x51dd('0x140')]){this['callProgressDetectingCustomer'](_0x36a3e0,_0x36a3e0['destlinkedid'],_0x36a3e0['dialstatus']);}};Preview[_0x51dd('0x11')][_0x51dd('0x1f')]=function(_0x1b1ae7){if(this[_0x51dd('0x18')][_0x1b1ae7['linkedid']]&&_0x1b1ae7['linkedid']!==_0x1b1ae7[_0x51dd('0x91')]&&!this[_0x51dd('0x18')][_0x1b1ae7['linkedid']][_0x51dd('0x50')]){if(_0x1b1ae7[_0x51dd('0x138')]==='1'){this['callProgressDetectingCustomer'](_0x1b1ae7,_0x1b1ae7['linkedid'],_0x1b1ae7[_0x51dd('0x138')]);}}};Preview[_0x51dd('0x11')]['addVariable']=function(_0x1a1697,_0x2bba0d,_0x1b7591){if(this[_0x51dd('0x18')][_0x1a1697]){if(_[_0x51dd('0x46')](this['actions'][_0x1a1697][_0x51dd('0x12c')])){this[_0x51dd('0x18')][_0x1a1697][_0x51dd('0x12c')]={};}this[_0x51dd('0x18')][_0x1a1697][_0x51dd('0x12c')][_0x2bba0d]=_0x1b7591;}};Preview[_0x51dd('0x11')][_0x51dd('0x25')]=function(_0x1533ad){try{if(!_[_0x51dd('0x46')](_0x1533ad)){if(ut[_0x51dd('0x141')](_['keys'](_0x1533ad['variable'])[0x0])){this[_0x51dd('0x142')](_0x1533ad['uniqueid'],_[_0x51dd('0x143')](_0x1533ad[_0x51dd('0x144')])[0x0],_0x1533ad[_0x51dd('0x145')]);}}}catch(_0x571474){logger[_0x51dd('0x146')](_0x51dd('0x147'),util[_0x51dd('0x148')](_0x571474,{'showHidden':![],'depth':null}));}};Preview[_0x51dd('0x11')]['syncAttendedTransfer']=function(_0x58140a){if(_0x58140a){if(this[_0x51dd('0x18')][_0x58140a[_0x51dd('0x149')]]){this[_0x51dd('0x18')][_0x58140a[_0x51dd('0x149')]][_0x51dd('0x13d')]=!![];}}};Preview[_0x51dd('0x11')][_0x51dd('0x27')]=function(_0x33c56a){if(_0x33c56a){if(this[_0x51dd('0x18')][_0x33c56a[_0x51dd('0x14a')]]){this[_0x51dd('0x18')][_0x33c56a['transfererlinkedid']]['transfer']=!![];}}};module[_0x51dd('0x14b')]=Preview;