0f0f6ab954bd8ec3848a77aea5b25c3481168d3f
[motion2.git] / server / services / ami / preview / index.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x99b3=['NOANSWER','countnoanswerretry','NoAnswer','[callProgressDetectingCustomer][logNoAnswer]','[callProgressDetectingCustomer][logNoAnswerGlobal]','dialNoAnswerMaxRetry','dialNoAnswerRetryFrequency','activeContact','Congestion','[callProgressDetectingCustomer][logCongestion]','[callProgressDetectingCustomer][logCongestionGlobal]','countcongestionretry','CANCEL','AgentReject','unlockContact','idContact','cause-txt','dialstatus','[callProgressDetectingCustomer][logUnknown]','[callProgressDetectingCustomer][logUnknownGlobal]','[callProgressDetectingCustomer]','[originated][decrement][callProgressDetectingCustomer]','destlinkedid','isUndefined','object','reason','logAgent','createAgentHistory','[callProgressDetectingAgent][logCongestion]','[callProgressDetectingAgent][logAnswerAGI]','[callProgressDetectingAgent]','[originated][decrement][callProgressDetectingAgent]','checkInBlack','Contact','phone','Contact\x20is\x20undefined','lookAgent','isEmpty','execCall','\x20IdHopper:\x20','called','[Preview][execCall][failure]','Call\x20failed','logBlacklist','Contact\x20in\x20black\x20List','SIP/%s','reachable','unmonitored','execRun','unlock','recallme','validateContact','isValid','checkIsBlackList','[Preview][checkIsBlackList]','Call\x20unsuccessful','[Preview][getContactPreview]','[Preview][validateContact][Empty\x20Contact]','[Preview][validateContact][Empty\x20Campaign]','[Preview][validateContact][Trunk\x20not\x20work]','campaign\x20Name:\x20','\x20Trunk\x20is\x20not\x20active','\x20Trunk\x20Backup\x20is\x20not\x20active','Trunk\x20not\x20work','[Preview][validateContact][Campaign\x20Active]','\x20Not\x20Active','SIP/%s/%s%s','dialCutDigit','substring','getCallerId','dialRandomLastDigitCallerIdNumber','getCallerIdRandom','originatecalleridname','originatecalleridnum','addVariables','merge','toLowerVariables','YYYY-MM-DD\x20HH:mm:ss','Action','[originated][increment]','OriginateError','[originateFailure][logOriginateFailure]','channel','logLookAgent','clone','isFailure','disableContact','rejected','callProgressDetectingAgent','Answer','[callProgressDetectingAgent][logAnswer]','[syncHangup][talking]','cause','[syncHangup][talking][cause]','statedesc','dialQueueProject','channelstate','transfer','destuniqueid','variables','filterKey','variable','addVariable','keys','value','error','transfertargetlinkedid','transfererlinkedid','util','bluebird','moment','md5','ioredis','../../../config/environment','preview','../../../config/logger','actionPreview','../ami','./rpcDb','./action','./util/util','redis','defaults','prototype','enqueue','tail','sequence','voiceQueues','trunks','agents','originateresponse','syncOriginateResponse','bind','hangup','syncHangup','syncHangupRequest','dialend','syncDialEnd','newexten','syncNewExten','syncVarSet','syncAttendedTransfer','blindtransfer','syncBlindTransfer','campaignsPreview','emit','type','outbound','name','strategy','answered','available','loggedIn','pTalking','sumBillable','sumDuration','sumHoldTime','talking','unmanaged','abandoned','dialActive','dialMethod','dialOriginateCallerIdName','dialOriginateCallerIdNumber','dialPrefix','outboundAnswerAgiCallsDay','outboundAnswerCallsDay','outboundBlacklistCallsDay','outboundCongestionCallsDay','outboundDropCallsDayACS','outboundDropCallsDayCallersExit','outboundDropCallsDayTimeout','outboundNoAnswerCallsDay','outboundOriginateFailureCallsDay','outboundReCallsDay','outboundRejectCallsDay','outboundUnknownCallsDay','predictiveIntervalAvgHoldtime','predictiveIntervalAvgTalktime','predictiveIntervalDroppedCallsCallersExit','predictiveIntervalDroppedCallsTimeout','predictiveIntervalErlangCallsDroppedCalls','predictiveIntervalHitRate','predictiveIntervalMultiplicativeFactor','predictiveIntervalPauses','predictiveIntervalAvailable','predictiveIntervalTotalCalls','originated','erlangCalls','erlangCallToSecond','erlangAbandonmentRate','erlangBusyFactor','startProgressive','Trunk','active','callerid','Interval','stringify','voice_queue:save','info','format','voice:queue:%s','voice_queue_channel:remove','sendMessageOneNotActive','paused','message','NOT_ACTIVE','\x20is\x20not\x20active','IS_DISACTIVED','logger','[CampaignPreview]\x20Campaign\x20Queue:\x20','\x20is\x20disactive','loopCampaigns','syncCampaigns','hasOwnProperty','booked','clockClearZombieChannels','clearZombieChannels','setMessage','recallMe','clearZombieChannel','isNil','[clearZombieChannels][talking]','Queue','actions','queue','originated:\x20','pTalking:\x20','dialAnswer','pick','contactId','UserId','VoiceQueueId','status','catch','No\x20such\x20channel','updateOriginated','decrementTalkink','[clearZombieChannel]','loggerError','[Dialer][checkChannel][pTalking][Preview]','[Dialer][checkChannel][Preview]','[action]','size','getContactRecallMe','agentReadyId','then','length','getDiff','dialRecallMeTimeout','Agent','[RecallMe]','logger2','starttime','logCustomer','RecallInQueue','dialRecallInQueue','rescheduleContactInQueue','createBody','createCustomerHistory','[HistoryDialRecallInQueue][historyCatch]','RecallFailedTimeout','[HistoryRecallClose]','[getContactRecallMe]','IsNotLoggedIn','AGENTS_NOT_LOGGED','isActive','isTrunkReachable','TrunkBackup','TRUNK_IS_NOT_REACHABLE','ACTIVE','callProgressDetectingCustomer','countglobal','totalGlobal','NoSuchNumber','[callProgressDetectingCustomer][logNoSuch]','dialGlobalMaxRetry','cloneAction','Global','createCustomerFinal','[callProgressDetectingCustomer][logNoSuchGlobal]','linkedid','ANSWER','responsetime','answertime','[syncHangup][talking][increment]','uniqueid','\x20Queue','buildObj','custom:agentConnectPreview','custom:agentcomplete','complete','total','[16]','[callProgressDetectingCustomer][logAnswerGlobal]','talktime','[syncHangup][talking][decrement]','BUSY','countbusyretry','Busy','[callProgressDetectingCustomer][logBusy]','[callProgressDetectingCustomer][logBusyGlobal]','dialBusyMaxRetry','rescheduleContact','scheduledAt','dialBusyRetryFrequency','unlockAgent'];(function(_0x2f9742,_0x20676b){var _0x315897=function(_0x221329){while(--_0x221329){_0x2f9742['push'](_0x2f9742['shift']());}};_0x315897(++_0x20676b);}(_0x99b3,0x6c));var _0x399b=function(_0x1537e4,_0x5445a6){_0x1537e4=_0x1537e4-0x0;var _0x1189e6=_0x99b3[_0x1537e4];return _0x1189e6;};'use strict';var util=require(_0x399b('0x0'));var _=require('lodash');var BPromise=require(_0x399b('0x1'));var uuid=require('uuid');var moment=require(_0x399b('0x2'));var md5=require(_0x399b('0x3'));var Redis=require(_0x399b('0x4'));var config=require(_0x399b('0x5'));var logger=require('../../../config/logger')(_0x399b('0x6'));var loggerAction=require(_0x399b('0x7'))(_0x399b('0x8'));var ami=require(_0x399b('0x9'));var rpcDb=require(_0x399b('0xa'));var Action=require(_0x399b('0xb'));var ut=require(_0x399b('0xc'));config[_0x399b('0xd')]=_[_0x399b('0xe')](config[_0x399b('0xd')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));var Sequence=function(){};Sequence[_0x399b('0xf')][_0x399b('0x10')]=function(_0x5d0247){this[_0x399b('0x11')]=this['tail']?this[_0x399b('0x11')]['finally'](_0x5d0247):_0x5d0247();};function Preview(_0x149f32){this[_0x399b('0x12')]=new Sequence();this['campaignsPreview']=_0x149f32[_0x399b('0x13')];this[_0x399b('0x14')]=_0x149f32[_0x399b('0x14')];this['actions']={};this[_0x399b('0x15')]=_0x149f32[_0x399b('0x15')];this['clockClearZombieChannels']=0x0;ami['on'](_0x399b('0x16'),this[_0x399b('0x17')][_0x399b('0x18')](this));ami['on'](_0x399b('0x19'),this[_0x399b('0x1a')][_0x399b('0x18')](this));ami['on']('hanguprequest',this[_0x399b('0x1b')]['bind'](this));ami['on'](_0x399b('0x1c'),this[_0x399b('0x1d')][_0x399b('0x18')](this));ami['on'](_0x399b('0x1e'),this[_0x399b('0x1f')][_0x399b('0x18')](this));ami['on']('varset',this[_0x399b('0x20')][_0x399b('0x18')](this));ami['on']('attendedtransfer',this[_0x399b('0x21')][_0x399b('0x18')](this));ami['on'](_0x399b('0x22'),this[_0x399b('0x23')][_0x399b('0x18')](this));this['loopCampaigns'](this[_0x399b('0x24')]);}function emit(_0x140cec,_0xe68c2b,_0x689261){io['to'](_0x140cec)[_0x399b('0x25')](_0xe68c2b,_0x689261);}function emitCampaignPreview(_0x48073b){if(_0x48073b[_0x399b('0x26')]===_0x399b('0x27')){var _0x3d2ec6={'id':_0x48073b['id'],'name':_0x48073b[_0x399b('0x28')],'strategy':_0x48073b[_0x399b('0x29')],'answered':_0x48073b[_0x399b('0x2a')],'available':_0x48073b[_0x399b('0x2b')],'loggedIn':_0x48073b[_0x399b('0x2c')],'pTalking':_0x48073b[_0x399b('0x2d')],'sumBillable':_0x48073b[_0x399b('0x2e')],'sumDuration':_0x48073b[_0x399b('0x2f')],'sumHoldTime':_0x48073b[_0x399b('0x30')]||0x0,'talking':_0x48073b[_0x399b('0x31')],'total':_0x48073b['total'],'type':_0x48073b[_0x399b('0x26')],'unmanaged':_0x48073b[_0x399b('0x32')],'abandoned':_0x48073b[_0x399b('0x33')],'waiting':_0x48073b['waiting'],'loggedInDb':_0x48073b['loggedInDb'],'dialActive':_0x48073b[_0x399b('0x34')],'dialMethod':_0x48073b[_0x399b('0x35')],'dialOriginateCallerIdName':_0x48073b[_0x399b('0x36')],'dialOriginateCallerIdNumber':_0x48073b[_0x399b('0x37')],'dialOriginateTimeout':_0x48073b['dialOriginateTimeout'],'dialPrefix':_0x48073b[_0x399b('0x38')],'outboundAnswerAgiCallsDay':_0x48073b[_0x399b('0x39')],'outboundAnswerCallsDay':_0x48073b[_0x399b('0x3a')],'outboundBlacklistCallsDay':_0x48073b[_0x399b('0x3b')],'outboundBusyCallsDay':_0x48073b['outboundBusyCallsDay'],'outboundCongestionCallsDay':_0x48073b[_0x399b('0x3c')],'outboundDropCallsDayACS':_0x48073b[_0x399b('0x3d')],'outboundDropCallsDayCallersExit':_0x48073b[_0x399b('0x3e')],'outboundDropCallsDayTimeout':_0x48073b[_0x399b('0x3f')],'outboundNoAnswerCallsDay':_0x48073b[_0x399b('0x40')],'outboundNoSuchCallsDay':_0x48073b['outboundNoSuchCallsDay'],'outboundOriginateFailureCallsDay':_0x48073b[_0x399b('0x41')],'outboundReCallsDay':_0x48073b[_0x399b('0x42')],'outboundRejectCallsDay':_0x48073b[_0x399b('0x43')],'outboundUnknownCallsDay':_0x48073b[_0x399b('0x44')],'predictiveIntervalAnsweredCalls':_0x48073b['predictiveIntervalAnsweredCalls'],'predictiveIntervalAvgHoldtime':_0x48073b[_0x399b('0x45')],'predictiveIntervalAvgTalktime':_0x48073b[_0x399b('0x46')],'predictiveIntervalDroppedCallsCallersExit':_0x48073b[_0x399b('0x47')],'predictiveIntervalDroppedCallsTimeout':_0x48073b[_0x399b('0x48')],'predictiveIntervalErlangCalls':_0x48073b['predictiveIntervalErlangCalls'],'predictiveIntervalErlangCallsDroppedCalls':_0x48073b[_0x399b('0x49')],'predictiveIntervalHitRate':_0x48073b[_0x399b('0x4a')],'predictiveIntervalMultiplicativeFactor':_0x48073b[_0x399b('0x4b')],'predictiveIntervalPauses':_0x48073b[_0x399b('0x4c')],'predictiveIntervalAvailable':_0x48073b[_0x399b('0x4d')],'predictiveIntervalTotalCalls':_0x48073b[_0x399b('0x4e')],'message':_0x48073b['message'],'originated':_0x48073b[_0x399b('0x4f')],'erlangCalls':_0x48073b[_0x399b('0x50')],'erlangCallToSecond':_0x48073b[_0x399b('0x51')],'erlangAbandonmentRate':_0x48073b[_0x399b('0x52')],'erlangBusyFactor':_0x48073b[_0x399b('0x53')],'startPredictive':_0x48073b['startPredictive'],'startProgressive':_0x48073b[_0x399b('0x54')]};if(_0x48073b[_0x399b('0x55')]){_0x3d2ec6[_0x399b('0x55')]={'id':_0x48073b[_0x399b('0x55')]['id'],'name':_0x48073b[_0x399b('0x55')]['name'],'active':_0x48073b[_0x399b('0x55')][_0x399b('0x56')],'callerid':_0x48073b['Trunk'][_0x399b('0x57')]};}if(_0x48073b[_0x399b('0x58')]){_0x3d2ec6[_0x399b('0x58')]={'id':_0x48073b[_0x399b('0x58')]['id'],'name':_0x48073b[_0x399b('0x58')][_0x399b('0x28')]};}var _0x481c71=md5(JSON[_0x399b('0x59')](_0x3d2ec6));if(_0x48073b['md5']!==_0x481c71){_0x48073b['md5']=_0x481c71;emit(util['format']('voice:queue:%s',_0x3d2ec6[_0x399b('0x28')]),_0x399b('0x5a'),_0x3d2ec6);}}}function emitVoiceQueueChannelRemove(_0x13fb94){logger[_0x399b('0x5b')]('[DEBUG]\x20Emit\x20voice_queue_channel:remove\x20event',JSON[_0x399b('0x59')](_0x13fb94));emit(util[_0x399b('0x5c')](_0x399b('0x5d'),_0x13fb94[_0x399b('0x28')]),_0x399b('0x5e'),_0x13fb94);}function notSendMessagesQueue(_0x5d695a){if(_0x5d695a[_0x399b('0x5f')]){if(_0x5d695a[_0x399b('0x4f')]===0x0&&_0x5d695a[_0x399b('0x2d')]===0x0){_0x5d695a['sendMessageOneNotActive']=![];_0x5d695a[_0x399b('0x2b')]=0x0;_0x5d695a[_0x399b('0x60')]=0x0;_0x5d695a[_0x399b('0x61')]=_0x399b('0x62');ut['logger']('[CampaignPreview]\x20Campaign\x20Queue:\x20',_0x5d695a[_0x399b('0x28')]+_0x399b('0x63'));}else{_0x5d695a[_0x399b('0x61')]=_0x399b('0x64');ut[_0x399b('0x65')](_0x399b('0x66'),_0x5d695a[_0x399b('0x28')]+_0x399b('0x67'));}emitCampaignPreview(_0x5d695a);}}Preview[_0x399b('0xf')][_0x399b('0x68')]=function(){var _0x3f1249=this;setInterval(function(){_0x3f1249[_0x399b('0x69')]();},0x7cf);};Preview[_0x399b('0xf')][_0x399b('0x69')]=function(){var _0x3cc1ac=this['campaignsPreview'];this['clockClearZombieChannels']+=0x1;for(var _0x54fcbf in _0x3cc1ac){if(_0x3cc1ac[_0x399b('0x6a')](_0x54fcbf)&&(_0x3cc1ac[_0x54fcbf][_0x399b('0x35')]===_0x399b('0x6')||_0x3cc1ac[_0x54fcbf][_0x399b('0x35')]===_0x399b('0x6b'))&&_0x3cc1ac[_0x54fcbf][_0x399b('0x26')]===_0x399b('0x27')){if(this[_0x399b('0x6c')]>0x7){this['clockClearZombieChannels']=0x0;this[_0x399b('0x6d')]();}}if(_0x3cc1ac['hasOwnProperty'](_0x54fcbf)&&_0x3cc1ac[_0x54fcbf][_0x399b('0x35')]===_0x399b('0x6')&&_0x3cc1ac[_0x54fcbf][_0x399b('0x26')]===_0x399b('0x27')){if(_0x3cc1ac[_0x54fcbf]['dialActive']){this[_0x399b('0x6e')](_0x3cc1ac[_0x54fcbf]);this[_0x399b('0x6f')](_0x3cc1ac[_0x54fcbf]);}else{notSendMessagesQueue(_0x3cc1ac[_0x54fcbf]);}}}};Preview[_0x399b('0xf')][_0x399b('0x70')]=function(_0x28431d){var _0xc4c0c5=this;this[_0x399b('0x12')]['enqueue'](function(){if(!_[_0x399b('0x71')](_0xc4c0c5['actions'][_0x28431d])){loggerAction[_0x399b('0x5b')](_0x399b('0x72'),_0x28431d,_0x399b('0x73'),_0xc4c0c5[_0x399b('0x74')][_0x28431d][_0x399b('0x75')],_0x399b('0x76'),JSON[_0x399b('0x59')](_0xc4c0c5[_0x399b('0x24')][_0xc4c0c5['actions'][_0x28431d][_0x399b('0x75')]][_0x399b('0x4f')]),_0x399b('0x77'),JSON[_0x399b('0x59')](_0xc4c0c5[_0x399b('0x24')][_0xc4c0c5['actions'][_0x28431d]['queue']][_0x399b('0x2d')]),JSON['stringify'](_0xc4c0c5[_0x399b('0x74')][_0x28431d][_0x399b('0x78')]),JSON[_0x399b('0x59')](_[_0x399b('0x79')](_0xc4c0c5[_0x399b('0x74')][_0x28431d],[_0x399b('0x7a'),_0x399b('0x7b'),_0x399b('0x7c'),'ListId'])));return ami['Action']({'action':_0x399b('0x7d'),'channel':_0xc4c0c5[_0x399b('0x74')][_0x28431d]['channel']})[_0x399b('0x7e')](function(_0x105cf8){if(_0x105cf8['message']===_0x399b('0x7f')){setTimeout(function(){if(_0xc4c0c5['actions'][_0x28431d]){ut[_0x399b('0x80')](_0xc4c0c5[_0x399b('0x24')][_0xc4c0c5['actions'][_0x28431d][_0x399b('0x75')]],'[clearZombieChannel]');if(_0xc4c0c5['actions'][_0x28431d][_0x399b('0x78')]===!![]){ut[_0x399b('0x81')](_0xc4c0c5[_0x399b('0x24')][_0xc4c0c5[_0x399b('0x74')][_0x28431d][_0x399b('0x75')]],_0x399b('0x82'));ut[_0x399b('0x83')](_0x399b('0x84')+_0x28431d,_0xc4c0c5[_0x399b('0x74')][_0x28431d][_0x399b('0x75')]);}ut[_0x399b('0x83')](_0x399b('0x85')+_0x28431d,_0xc4c0c5[_0x399b('0x74')][_0x28431d][_0x399b('0x75')]);delete _0xc4c0c5[_0x399b('0x74')][_0x28431d];}},0x2328);}});}});};Preview[_0x399b('0xf')][_0x399b('0x6d')]=function(){var _0x5291ea=this;loggerAction['info'](_0x399b('0x86'),_[_0x399b('0x87')](this[_0x399b('0x74')]));for(var _0x44bd32 in this[_0x399b('0x74')]){if(_0x5291ea['actions']['hasOwnProperty'](_0x44bd32)){_0x5291ea[_0x399b('0x70')](_0x44bd32);}}};Preview[_0x399b('0xf')][_0x399b('0x6f')]=function(_0x323344){var _0x38f04b=this;rpcDb[_0x399b('0x88')](_0x323344['id'],ut[_0x399b('0x89')](this[_0x399b('0x15')]))[_0x399b('0x8a')](function(_0x58bbea){if(!_['isNil'](_0x58bbea)){for(var _0x16bc41=0x0;_0x16bc41<_0x58bbea[_0x399b('0x8b')];_0x16bc41+=0x1){if(ut[_0x399b('0x8c')](_0x58bbea[_0x16bc41]['scheduledat'])<_0x323344[_0x399b('0x8d')]*0x3c){if(_0x58bbea[_0x16bc41][_0x399b('0x8e')]&&!_0x58bbea[_0x16bc41][_0x399b('0x8e')]['voicePause']){_0x38f04b['run'](_0x58bbea[_0x16bc41]['id'])[_0x399b('0x8a')](ut['logger2'](_0x399b('0x8f')))['catch'](ut[_0x399b('0x90')](_0x399b('0x8f')));}else{rpcDb['disableContact'](_0x58bbea[_0x16bc41]['id']);}}else{var _0x2b2cec=new Action(_0x58bbea[_0x16bc41],_0x323344);_0x2b2cec[_0x399b('0x91')]=moment()[_0x399b('0x5c')]('YYYY-MM-DD\x20HH:mm:ss');_0x323344[_0x399b('0x42')]+=0x1;ut[_0x399b('0x92')](_0x2b2cec,0x17,_0x399b('0x93'));if(_0x323344[_0x399b('0x94')]){rpcDb[_0x399b('0x95')](ut[_0x399b('0x96')](_0x58bbea[_0x16bc41]));rpcDb[_0x399b('0x97')](_0x2b2cec,_0x399b('0x98'));}else{ut[_0x399b('0x92')](_0x2b2cec,0x16,_0x399b('0x99'));rpcDb['createCustomerHistory'](_0x2b2cec,_0x399b('0x9a'));rpcDb['createCustomerFinal'](_0x2b2cec,_0x399b('0x9a'));}}}}})[_0x399b('0x7e')](ut[_0x399b('0x90')](_0x399b('0x9b')));};Preview[_0x399b('0xf')][_0x399b('0x6e')]=function(_0x59079d){_0x59079d['sendMessageOneNotActive']=!![];if(ut[_0x399b('0x9c')](_0x59079d['loggedIn'])){_0x59079d[_0x399b('0x61')]=_0x399b('0x9d');}else if(!ut[_0x399b('0x9e')](_0x59079d[_0x399b('0x34')])){_0x59079d['message']=_0x399b('0x62');}else if(!this[_0x399b('0x9f')](_0x59079d[_0x399b('0x55')])){if(!this[_0x399b('0x9f')](_0x59079d[_0x399b('0xa0')])){_0x59079d[_0x399b('0x61')]=_0x399b('0xa1');}else{_0x59079d[_0x399b('0x61')]=_0x399b('0xa2');}}else{_0x59079d[_0x399b('0x61')]=_0x399b('0xa2');}emitCampaignPreview(_0x59079d);};Preview[_0x399b('0xf')][_0x399b('0xa3')]=function(_0x56c168,_0x54053a,_0xe3866){var _0x322093=this;var _0x576a80=this['actions'][_0x54053a];var _0x45161f=this[_0x399b('0x24')][_0x576a80[_0x399b('0x75')]];var _0xe7bc9f;if(_0x45161f){switch(_0xe3866){case'1':_0x45161f['outboundNoSuchCallsDay']+=0x1;_0x576a80[_0x399b('0xa4')]=ut[_0x399b('0xa5')](_0x576a80);ut[_0x399b('0x92')](_0x576a80,0x0,_0x399b('0xa6'));rpcDb[_0x399b('0x97')](_0x576a80,_0x399b('0xa7'));if(ut[_0x399b('0xa5')](_0x576a80)>=_0x45161f[_0x399b('0xa8')]){_0xe7bc9f=ut[_0x399b('0xa9')](_0x576a80,0xf,_0x399b('0xaa'));rpcDb[_0x399b('0xab')](_0xe7bc9f,_0x399b('0xac'));}else{rpcDb[_0x399b('0xab')](_0x576a80,_0x399b('0xac'));}delete this[_0x399b('0x74')][_0x56c168[_0x399b('0xad')]];break;case _0x399b('0xae'):var _0x532b1d=moment()[_0x399b('0x5c')]('YYYY-MM-DD\x20HH:mm:ss');_0x576a80[_0x399b('0xaf')]=_0x532b1d;_0x576a80[_0x399b('0xb0')]=_0x532b1d;_0x576a80[_0x399b('0x78')]=!![];_0x45161f['pTalking']+=0x1;logger[_0x399b('0x5b')](_0x399b('0xb1'),_0x576a80[_0x399b('0xb2')],_0x399b('0xb3'),_0x45161f[_0x399b('0x28')],'pTalking:\x20',_0x45161f[_0x399b('0x2d')]);ami[_0x399b('0x25')]('custom:agentconnect',ut[_0x399b('0xb4')](_0x576a80,'connect'));if(_0x45161f['acw']){ami['emit'](_0x399b('0xb5'),ut['buildAcw'](_0x576a80));}break;case'16':ami[_0x399b('0x25')](_0x399b('0xb6'),ut[_0x399b('0xb4')](_0x576a80,_0x399b('0xb7')));emitVoiceQueueChannelRemove(ut[_0x399b('0xb4')](_0x576a80,_0x399b('0xb7')));_0x45161f[_0x399b('0x3a')]+=0x1;_0x45161f[_0x399b('0xb8')]+=0x1;_0x45161f['answered']+=0x1;ut[_0x399b('0x81')](_0x45161f,_0x399b('0xb9'));_0x576a80[_0x399b('0xa4')]=ut['totalGlobal'](_0x576a80);ut[_0x399b('0x92')](_0x576a80,0x4,'Answer');rpcDb[_0x399b('0x97')](_0x576a80,'[callProgressDetectingCustomer][logAnswer]');rpcDb[_0x399b('0xab')](_0x576a80,_0x399b('0xba'));rpcDb['crateCustomerReportQueue'](_0x576a80);_0x45161f[_0x399b('0x2f')]+=_0x576a80[_0x399b('0xbb')];_0x45161f[_0x399b('0x2e')]+=_0x576a80['talktime'];logger['info'](_0x399b('0xbc'),_0x576a80[_0x399b('0xb2')],'\x20Queue',_0x45161f[_0x399b('0x28')],_0x399b('0x77'),_0x45161f[_0x399b('0x2d')]);delete this[_0x399b('0x74')][_0x56c168[_0x399b('0xad')]];break;case _0x399b('0xbd'):_0x45161f['outboundBusyCallsDay']+=0x1;_0x576a80[_0x399b('0xbe')]+=0x1;_0x576a80[_0x399b('0xa4')]=ut['totalGlobal'](_0x576a80);ut[_0x399b('0x92')](_0x576a80,0x5,_0x399b('0xbf'));rpcDb[_0x399b('0x97')](_0x576a80,_0x399b('0xc0'));if(ut['totalGlobal'](_0x576a80)>=_0x45161f[_0x399b('0xa8')]){_0xe7bc9f=ut[_0x399b('0xa9')](_0x576a80,0xf,_0x399b('0xaa'));rpcDb[_0x399b('0xab')](_0xe7bc9f,_0x399b('0xc1'));}else{if(_0x576a80[_0x399b('0xbe')]>=_0x45161f[_0x399b('0xc2')]){rpcDb[_0x399b('0xab')](_0x576a80,_0x399b('0xc0'));}else{rpcDb[_0x399b('0xc3')](ut[_0x399b('0xc4')](_0x576a80,_0x399b('0xbe'),_0x45161f[_0x399b('0xc5')]),_0x576a80[_0x399b('0xc6')],_0x576a80['activeContact']);}}break;case _0x399b('0xc7'):_0x45161f[_0x399b('0x40')]+=0x1;_0x576a80[_0x399b('0xc8')]+=0x1;_0x576a80['countglobal']=ut[_0x399b('0xa5')](_0x576a80);ut[_0x399b('0x92')](_0x576a80,0x3,_0x399b('0xc9'));rpcDb[_0x399b('0x97')](_0x576a80,_0x399b('0xca'));if(ut[_0x399b('0xa5')](_0x576a80)>=_0x45161f['dialGlobalMaxRetry']){_0xe7bc9f=ut[_0x399b('0xa9')](_0x576a80,0xf,'Global');rpcDb[_0x399b('0xab')](_0xe7bc9f,_0x399b('0xcb'));}else{if(_0x576a80[_0x399b('0xc8')]>=_0x45161f[_0x399b('0xcc')]){rpcDb[_0x399b('0xab')](_0x576a80,_0x399b('0xca'));}else{rpcDb['rescheduleContact'](ut['scheduledAt'](_0x576a80,_0x399b('0xc8'),_0x45161f[_0x399b('0xcd')]),_0x576a80[_0x399b('0xc6')],_0x576a80[_0x399b('0xce')]);}}break;case'CONGESTION':_0x45161f[_0x399b('0x3c')]+=0x1;_0x576a80['countcongestionretry']+=0x1;_0x576a80['countglobal']=ut[_0x399b('0xa5')](_0x576a80);ut[_0x399b('0x92')](_0x576a80,0x8,_0x399b('0xcf'));rpcDb[_0x399b('0x97')](_0x576a80,_0x399b('0xd0'));if(ut[_0x399b('0xa5')](_0x576a80)>=_0x45161f[_0x399b('0xa8')]){_0xe7bc9f=ut[_0x399b('0xa9')](_0x576a80,0xf,_0x399b('0xaa'));rpcDb[_0x399b('0xab')](_0xe7bc9f,_0x399b('0xd1'));}else{if(_0x576a80[_0x399b('0xd2')]>=_0x45161f['dialCongestionMaxRetry']){rpcDb['createCustomerFinal'](_0x576a80,'[callProgressDetectingCustomer][logCongestion]');}else{rpcDb[_0x399b('0xc3')](ut[_0x399b('0xc4')](_0x576a80,_0x399b('0xd2'),_0x45161f[_0x399b('0xc5')]),_0x576a80['unlockAgent'],_0x576a80[_0x399b('0xce')]);}}break;case _0x399b('0xd3'):_0x45161f[_0x399b('0x43')]+=0x1;_0x576a80[_0x399b('0xa4')]=ut[_0x399b('0xa5')](_0x576a80);ut[_0x399b('0x92')](_0x576a80,0x14,_0x399b('0xd4'));rpcDb[_0x399b('0x97')](_0x576a80,'[syncHangupRequest][logAgentReject]');if(_0x576a80[_0x399b('0xc6')]){rpcDb[_0x399b('0xd5')](_0x576a80[_0x399b('0xd6')]);}if(_0x576a80['activeContact']){rpcDb['disableContact'](_0x576a80['idContact']);}break;default:if(_0x576a80[_0x399b('0x78')]){ut[_0x399b('0x81')](_0x45161f,'[default]');ut[_0x399b('0x83')]('[Dialer][decrementTalkink][no\x20Hangup][Preview]'+_0x45161f[_0x399b('0x28')],_0x56c168);}_0x45161f[_0x399b('0x44')]+=0x1;_0x576a80[_0x399b('0xa4')]=ut[_0x399b('0xa5')](_0x576a80);ut['logCustomer'](_0x576a80,0xc,_0x56c168[_0x399b('0xd7')]||_0x56c168[_0x399b('0xd8')]);rpcDb[_0x399b('0x97')](_0x576a80,_0x399b('0xd9'));if(ut[_0x399b('0xa5')](_0x576a80)>=_0x45161f[_0x399b('0xa8')]){_0xe7bc9f=ut[_0x399b('0xa9')](_0x576a80,0xf,_0x399b('0xaa'));rpcDb[_0x399b('0xab')](_0xe7bc9f,_0x399b('0xda'));}else{rpcDb[_0x399b('0xab')](_0x576a80,_0x399b('0xda'));}delete this[_0x399b('0x74')][_0x56c168['linkedid']];}if(!(_0x576a80[_0x399b('0x78')]&&_0xe3866==='16')){ut[_0x399b('0x80')](_0x45161f,_0x399b('0xdb'));logger[_0x399b('0x5b')](_0x399b('0xdc'),_0x576a80[_0x399b('0xb2')],_0x399b('0xb3'),_0x45161f[_0x399b('0x28')],_0x399b('0x76'),_0x45161f[_0x399b('0x4f')]);}if(_0xe3866!==_0x399b('0xae')){delete this[_0x399b('0x74')][_0x56c168[_0x399b('0xad')]];delete this[_0x399b('0x74')][_0x56c168[_0x399b('0xdd')]];}}};Preview[_0x399b('0xf')]['callProgressDetectingAgent']=function(_0x59a9a2,_0x2c1964,_0x41be93){if(_[_0x399b('0xde')](_0x2c1964)&&_0x399b('0xdf')!==typeof _0x2c1964){return;}if(_[_0x399b('0xde')](_0x41be93)&&'object'!==typeof _0x41be93){return;}switch(_0x41be93[_0x399b('0xe0')]){case'0':ut[_0x399b('0xe1')](_0x59a9a2,0x0,_0x399b('0xa6'));rpcDb[_0x399b('0xe2')](_0x59a9a2,'[callProgressDetectingAgent][logNoSuch]');break;case'3':ut[_0x399b('0xe1')](_0x59a9a2,0x3,'NoAnswer');rpcDb[_0x399b('0xe2')](_0x59a9a2,'[callProgressDetectingAgent][logNoAnswer]');break;case'5':ut[_0x399b('0xe1')](_0x59a9a2,0x5,_0x399b('0xbf'));rpcDb['createAgentHistory'](_0x59a9a2,'[callProgressDetectingAgent][logBusy]');break;case'8':ut[_0x399b('0xe1')](_0x59a9a2,0x8,'Congestion');rpcDb['createAgentHistory'](_0x59a9a2,_0x399b('0xe3'));break;case'22':ut[_0x399b('0xe1')](_0x59a9a2,0x16,'AnswerAGI');rpcDb[_0x399b('0xe2')](_0x59a9a2,_0x399b('0xe4'));break;default:ut[_0x399b('0xe1')](_0x59a9a2,0xc,_0x41be93['reason']);rpcDb[_0x399b('0xe2')](_0x59a9a2,_0x399b('0xe3'));}ut[_0x399b('0x80')](_0x2c1964,_0x399b('0xe5'));logger[_0x399b('0x5b')](_0x399b('0xe6'),_0x59a9a2['uniqueid'],_0x399b('0xb3'),_0x2c1964[_0x399b('0x28')],'originated:\x20',_0x2c1964[_0x399b('0x4f')]);delete this[_0x399b('0x74')][_0x59a9a2[_0x399b('0xb2')]];};Preview[_0x399b('0xf')][_0x399b('0xe7')]=function(_0x3a0520,_0x190ccc,_0x23c6ff,_0x3fcd03,_0x8ec7ea){var _0x521a1e=this;return new BPromise(function(_0x24a4dc,_0x5a484a){if(_[_0x399b('0x71')](_0x190ccc)||_[_0x399b('0x71')](_0x190ccc[_0x399b('0xe8')])||_[_0x399b('0x71')](_0x190ccc[_0x399b('0xe8')][_0x399b('0xe9')])||_[_0x399b('0x71')](_0x190ccc[_0x399b('0x7c')])){_0x5a484a(ut['message'](_0x399b('0xea'),_0x3fcd03,_0x8ec7ea));return;}var _0x544e43=uuid['v4']();var _0x1a1039=_0x521a1e[_0x399b('0x24')][_0x190ccc[_0x399b('0x73')][_0x399b('0x28')]];var _0x102ccc=_0x23c6ff?_0x521a1e[_0x399b('0x15')][_0x23c6ff]['id']:undefined;_0x521a1e[_0x399b('0x74')][_0x544e43]=new Action(_0x190ccc,_0x1a1039,_0x544e43,_0x23c6ff,_0x102ccc);var _0x23db26=_0x521a1e[_0x399b('0x74')][_0x544e43];_0x23db26[_0x399b('0xc6')]=_0x3fcd03;_0x23db26[_0x399b('0xce')]=_0x8ec7ea;_0x23db26[_0x399b('0xeb')]=_0x23c6ff;if(_[_0x399b('0xec')](_0x3a0520)){_0x521a1e[_0x399b('0xed')](_0x23db26,_0x1a1039,_0x190ccc,_0x23c6ff)[_0x399b('0x8a')](function(_0x27929c){logger['info']('[Preview][execCall][success]','Queue:\x20'+_0x23db26[_0x399b('0x75')]+_0x399b('0xee')+_0x23db26[_0x399b('0xd6')],JSON['stringify'](_0x27929c));ami[_0x399b('0x25')]('custom:agentcalled',ut[_0x399b('0xb4')](_0x23db26,_0x399b('0xef')));_0x24a4dc(ut['message']('Calling'));})['catch'](function(_0x586430){ut[_0x399b('0x65')](_0x399b('0xf0'),_0x586430);_0x5a484a(ut['message'](_0x399b('0xf1'),_0x3fcd03,_0x8ec7ea));});}else{_0x1a1039['outboundBlacklistCallsDay']+=0x1;ut[_0x399b('0xf2')](_0x23db26);rpcDb['createHistory'](_0x23db26,'[Blacklist][error]');delete _0x521a1e[_0x399b('0x74')][_0x544e43];_0x5a484a(ut[_0x399b('0x61')](_0x399b('0xf3'),_0x3fcd03,_0x8ec7ea));}});};Preview['prototype'][_0x399b('0x9f')]=function(_0x5acee9){return!_['isNil'](_0x5acee9)&&!_['isNil'](_0x5acee9[_0x399b('0x28')])&&!_[_0x399b('0x71')](_0x5acee9['active'])&&_0x5acee9['active']&&!_[_0x399b('0x71')](this['trunks'][util[_0x399b('0x5c')](_0x399b('0xf4'),_0x5acee9[_0x399b('0x28')])])&&!_['isNil'](this[_0x399b('0x14')][util['format'](_0x399b('0xf4'),_0x5acee9[_0x399b('0x28')])][_0x399b('0x7d')])&&(this[_0x399b('0x14')][util[_0x399b('0x5c')](_0x399b('0xf4'),_0x5acee9['name'])]['status']===_0x399b('0xf5')||this['trunks'][util[_0x399b('0x5c')](_0x399b('0xf4'),_0x5acee9[_0x399b('0x28')])][_0x399b('0x7d')]===_0x399b('0xf6'));};Preview[_0x399b('0xf')]['run']=function(_0x3b55d2,_0x3a26f7){var _0xf7656=this;return new BPromise(function(_0x28f11d,_0xd7c855){_0xf7656[_0x399b('0xf7')](_0x3b55d2,_0x3a26f7)[_0x399b('0x8a')](function(_0x4c67dc){_0x28f11d(_[_0x399b('0x79')](_0x4c67dc,[_0x399b('0x61')]));})[_0x399b('0x7e')](function(_0x337c7b){if(_0x337c7b[_0x399b('0xf8')]){rpcDb[_0x399b('0xd5')](_0x3b55d2);}if(_0x337c7b['active']){rpcDb['disableContact'](_0x3b55d2);}_0xd7c855(_[_0x399b('0x79')](_0x337c7b,[_0x399b('0x61')]));});});};Preview[_0x399b('0xf')][_0x399b('0xf7')]=function(_0x468c15,_0x2ee8aa){var _0x201a4b=this;return new BPromise(function(_0x18fd62,_0x3b8718){var _0x3b4e6a,_0x2b92d3;rpcDb['getContactPreview'](_0x468c15)['then'](function(_0x1a4277){if(!_[_0x399b('0x71')](_0x1a4277[0x0])){_0x2b92d3=_0x1a4277[0x0][_0x399b('0xf9')]?![]:!![];_0x3b4e6a=_0x1a4277[0x0][_0x399b('0xf9')]?!![]:![];_0x3b4e6a=_0x2ee8aa?!![]:_0x3b4e6a;}var _0x3ec3f5=_0x201a4b[_0x399b('0xfa')](_0x1a4277);if(_0x3ec3f5[_0x399b('0xfb')]){rpcDb[_0x399b('0xfc')](_[_0x399b('0x79')](_0x1a4277[0x0],[_0x399b('0x7c'),'Contact.phone']))[_0x399b('0x8a')](function(_0x39e987){_0x201a4b[_0x399b('0xe7')](_0x39e987,_0x1a4277[0x0],_0x2ee8aa,_0x2b92d3,_0x3b4e6a)[_0x399b('0x8a')](function(_0x3b83a2){_0x18fd62(_0x3b83a2);})['catch'](function(_0x3842ad){_0x3b8718(_0x3842ad);});})[_0x399b('0x7e')](function(_0x305885){ut[_0x399b('0x65')](_0x399b('0xfd'),_0x305885);_0x3b8718(ut[_0x399b('0x61')](_0x399b('0xfe'),_0x2b92d3,_0x3b4e6a));});}else{_0x3b8718(ut[_0x399b('0x61')](_0x3ec3f5[_0x399b('0x61')],_0x2b92d3,_0x3b4e6a));}})['catch'](function(_0x2aa52f){ut[_0x399b('0x65')](_0x399b('0xff'),_0x2aa52f);_0x3b8718(ut[_0x399b('0x61')](_0x399b('0xfe'),![],!![]));});});};Preview['prototype'][_0x399b('0xfa')]=function(_0x4c8c3a){if(_[_0x399b('0x71')](_0x4c8c3a)||_[_0x399b('0xec')](_0x4c8c3a)||!_['isNil'](_0x4c8c3a[0x0][_0x399b('0x8e')])&&_[_0x399b('0x71')](_0x4c8c3a[0x0][_0x399b('0x8e')][_0x399b('0x28')])){ut['logger'](_0x399b('0x100'),_0x4c8c3a);return{'isValid':![],'message':'Empty\x20Contact'};}var _0x1a930d=this[_0x399b('0x24')][_0x4c8c3a[0x0][_0x399b('0x73')]['name']];_0x1a930d[_0x399b('0x61')]=_0x399b('0xa2');if(_[_0x399b('0x71')](_0x1a930d)){ut['logger'](_0x399b('0x101'),_0x1a930d);return{'isValid':![],'message':'Empty\x20Campaign'};}if(!this[_0x399b('0x9f')](_0x1a930d[_0x399b('0x55')])){ut[_0x399b('0x65')](_0x399b('0x102'),_0x399b('0x103')+_0x1a930d[_0x399b('0x28')]+_0x399b('0x104'));if(!this[_0x399b('0x9f')](_0x1a930d[_0x399b('0xa0')])){ut[_0x399b('0x65')](_0x399b('0x102'),_0x1a930d['name']+_0x399b('0x105'));return{'isValid':![],'message':_0x399b('0x106')};}}if(!ut[_0x399b('0x9e')](_0x1a930d[_0x399b('0x34')])){ut['logger'](_0x399b('0x107'),_0x1a930d[_0x399b('0x28')]+_0x399b('0x108'));return{'isValid':![],'message':_0x399b('0x103')+_0x1a930d[_0x399b('0x28')]+_0x399b('0x108')};}return{'isValid':!![],'message':'Is\x20Valid'};};Preview[_0x399b('0xf')][_0x399b('0xed')]=function(_0x271b28,_0x1e6945,_0x482648,_0x517d0e){var _0x5ef6e8=this;return new BPromise(function(_0x373c10,_0x4c397d){var _0x291d1f=_0x271b28[_0x399b('0xb2')];var _0x622c01=_0x5ef6e8[_0x399b('0x9f')](_0x1e6945[_0x399b('0x55')])?util[_0x399b('0x5c')](_0x399b('0x109'),_0x1e6945[_0x399b('0x55')][_0x399b('0x28')],_['isNil'](_0x1e6945[_0x399b('0x38')])?'':_0x1e6945[_0x399b('0x38')]['trim']()||'',_0x1e6945[_0x399b('0x10a')]>0x0?_0x482648[_0x399b('0x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16'&&this['actions'][_0x2241d0[_0x399b('0xad')]]['dialAnswer']){logger[_0x399b('0x5b')]('[syncHangup][talking][transfer]',_0x2241d0[_0x399b('0xad')],_0x2241d0[_0x399b('0x123')],_0x399b('0xb3'),_0x30d872[_0x399b('0x28')],_0x399b('0x77'),_0x30d872['pTalking']);this[_0x399b('0xa3')](_0x2241d0,_0x2241d0[_0x399b('0xad')],_0x2241d0[_0x399b('0x123')]);}else if(this[_0x399b('0x74')][_0x2241d0['linkedid']][_0x399b('0x78')]){logger[_0x399b('0x5b')](_0x399b('0x124'),_0x2241d0[_0x399b('0xad')],_0x2241d0[_0x399b('0x123')],_0x399b('0xb3'),_0x30d872['name'],_0x399b('0x77'),_0x30d872[_0x399b('0x2d')]);this[_0x399b('0xa3')](_0x2241d0,_0x2241d0['linkedid'],_0x2241d0[_0x399b('0x123')]);}}};Preview[_0x399b('0xf')][_0x399b('0x1d')]=function(_0x4c2a0f){if(this[_0x399b('0x74')][_0x4c2a0f[_0x399b('0xdd')]]&&_0x4c2a0f['destlinkedid']!==_0x4c2a0f[_0x399b('0x129')]){this[_0x399b('0xa3')](_0x4c2a0f,_0x4c2a0f[_0x399b('0xdd')],_0x4c2a0f[_0x399b('0xd8')]);}};Preview[_0x399b('0xf')][_0x399b('0x1b')]=function(_0x463256){if(this['actions'][_0x463256[_0x399b('0xad')]]&&_0x463256['linkedid']!==_0x463256[_0x399b('0xb2')]&&!this[_0x399b('0x74')][_0x463256['linkedid']]['dialAnswer']){if(_0x463256[_0x399b('0x123')]==='1'){this[_0x399b('0xa3')](_0x463256,_0x463256[_0x399b('0xad')],_0x463256['cause']);}}};Preview['prototype']['addVariable']=function(_0x3035fd,_0x1380ce,_0x3091f5){if(this[_0x399b('0x74')][_0x3035fd]){if(_[_0x399b('0x71')](this['actions'][_0x3035fd][_0x399b('0x12a')])){this[_0x399b('0x74')][_0x3035fd][_0x399b('0x12a')]={};}this[_0x399b('0x74')][_0x3035fd][_0x399b('0x12a')][_0x1380ce]=_0x3091f5;}};Preview[_0x399b('0xf')][_0x399b('0x20')]=function(_0x37338b){try{if(!_['isNil'](_0x37338b)){if(ut[_0x399b('0x12b')](_['keys'](_0x37338b[_0x399b('0x12c')])[0x0])){this[_0x399b('0x12d')](_0x37338b['uniqueid'],_[_0x399b('0x12e')](_0x37338b[_0x399b('0x12c')])[0x0],_0x37338b[_0x399b('0x12f')]);}}}catch(_0x2450c1){logger[_0x399b('0x130')]('[syncVarSet][Preview]',util['inspect'](_0x2450c1,{'showHidden':![],'depth':null}));}};Preview[_0x399b('0xf')]['syncAttendedTransfer']=function(_0x19c39c){if(_0x19c39c){if(this[_0x399b('0x74')][_0x19c39c['transfertargetlinkedid']]){this[_0x399b('0x74')][_0x19c39c[_0x399b('0x131')]][_0x399b('0x128')]=!![];}}};Preview['prototype'][_0x399b('0x23')]=function(_0x29dda6){if(_0x29dda6){if(this[_0x399b('0x74')][_0x29dda6[_0x399b('0x132')]]){this[_0x399b('0x74')][_0x29dda6[_0x399b('0x132')]][_0x399b('0x128')]=!![];}}};module['exports']=Preview;